Epson 402169004 User Manual

Projector

Safety Instructions/

World-Wide Warranty Terms

Consignes de sécurité/

Conditions d’application de la

garantie internationale

EnglishFrançaisDeutsch

Sicherheitsanweisungen

und weltweite

Garantiebedingungen

1

All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written
permission of SEIKO EPSON CORPORATION. No patent liability is assumed
with respect to the use of the information contained herein. Neither is any liability
assumed for damages resulting from the use of the information contained herein.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the
purchaser of this product or third parties for damages, losses, costs, or expenses
incurred by purchaser or third parties as a result of: accident, misuse, or abuse of
this product or unauthorised modifications, repairs, or alterations to this product, or
(excluding the U.S.) failure to strictly comply with SEIKO EPSON
CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable against any damages or
problems arising from the use of any options or any consumable products other
than those designated as Original EPSON Products or EPSON Approved Products
by SEIKO EPSON CORPORATION.

General Notice:
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
Macintosh, Mac, and iMac are registered trademarks of Apple Computer, Inc.
IBM is a registered trademark of International Business Machines Corporation.
Windows and Windows NT are trademarks of Microsoft Corporation in the United
States of America.

Other product names used herein are also for identification purposes only and may
be trademarks of their respective owners. EPSON disclaims any and all rights in
those marks.

Copyright 2003 by SEIKO EPSON CORPORATION

Contents

Safety Instructions

• Safety Instructions ........................................2

• Notes on Handling and Storage....................6

World-Wide Warranty Terms

• Utility Software ............................................10

• Problem Check Sheets ............................... 11

• International Warranty Conditions...............13

English

1

Safety Instructions

Important Information

Please read the following important information about your projector.

Important safety information

Warning :

Never look into the projector lens when the lamp is switched on as the bright light can
damage your eyes. Never let children look into the lens when it is on.

Warning :

Never open any covers on the projector except the lamp cover. Dangerous electrical voltages
inside the projector can cause severe injury. Except as specifically directed in the User’s
Guide supplied, do not attempt to service this product yourself. Refer all servicing to
qualified service personnel.

Warning :

Keep the plastic bags for the projector, accesories and optional parts out of the reach of
children. Children covering their heads with bags may result in death by suffocation. Be
particularly careful around small children.

Caution :

When you replace the lamp, never touch the new bulb with your bare hands. The invisible
residue left by the oil on your hands may be shorten the bulb life. Use a cloth or gloves to
handle the new bulb.

2

Safety Instructions

Follow these safety instructions when setting up and using the projector :

• Do not place the projector on an unstable cart, stand, or table.

• Do not use the projector near water or sources of heat.

• Use attachments only as recommended.

• Use the type of power source indicated on the projector. If you are not sure of
the power available, consult your dealer or local electricity company.

• Place the projector near a wall outlet where the plug can be easily unplugged.

• Insert the projector’s three-pin grounding-type plug into a properly grounded
outlet. If you have a two-prong outlet, contact an electrician to replace it. Do
not handle the plug with wet hands.

• Take the following precautions when handling the plug. Failure to comply with
these precautions could result in sparks or fire.

• Do not insert the plug into an outlet with dust present.

• Insert the plug firmly into the outlet.

• Do not overload wall outlets, extension cables or integral convenience
receptacles. This can cause fire or electric shock.

• Do not place the projector where the cable can be stepped on. It may result in
fraying or damage to the plug.

• Unplug the projector from the wall outlet before cleaning. Use a damp cloth
for cleaning. Do not use liquid or aerosol cleaners.

• Do not block the slots and opening in the projector case. They provide
ventilation and prevent the projector from overheating. Do not place the
projector on a sofa, rug or other soft surface, or in a closed-in cabinet unless
proper ventilation is provided.

• Never push objects of any kind through cabinet slots. Never spill liquid of any
kind into the projector.

• Unplug the projector when it will not be used for extended periods.

• Do not place the projector and remote control on top of heat producing
equipment or in a heated place, such as a car.

• Unplug the projector from the wall outlet and refer servicing to qualified
service personnel under the following conditions:

• When the power cable or plug is damaged or frayed

• If liquid has been spilled into the projector, or it has been exposed to rain or
water

• If it does not operate normally when you follow the operating instructions, or if
it exhibits a distinct change in performance, indicating a need for service

• If it has been dropped or the housing has been damaged

English

3

Safety Instructions

• The internal projector components consist of many glass parts such as the
lens and projection lamp.

The lamp is fragile, and can easily break. If the lamp breaks, handle the projector
with extreme care to avoid injury from broken glass, and contact your dealer or
the nearest address provided on page 13 for repairs.
Particular care should be taken when the projector is installed to a ceiling, as
small pieces of glass may fall down when the lamp cover is removed. Be very
careful not to allow such pieces of glass to get into the eyes or mouth.

• Material or paper may get stuck against the air filter underneath the projector
while it is in use. Remove anything from underneath the projector that might
get stuck against the air filter in this way.

• Never try to remove the lamp immediately after use.

Doing so will result in serious burns. Before removing the lamp, turn off the
power supply and wait the time specified in the

User’s Guide

to allow the lamp to

cool completely.

• A mercury lamp with high internal pressure is used as the projector's light
source. Mercury lamps may make a loud noise when they break. Handle the
lamp with extreme care while observing the following.

If the following points are not observed, injury or poisoning may result.

• Do not damage the lamp or subject it to any impacts.

• Do not use the lamp after the lamp replacement period has elapsed. Once the
lamp replacement period has elapsed, the possibility of the lamp breaking
becomes greater. When the lamp replacement message appears, replace the
lamp with a new one as soon as possible.

• The gases inside mercury lamps contain mercury vapor. If the lamp breaks,
immediately ventilate the room to prevent the gases that are released when the
lamp breaks from being inhaled or coming into contact with the eyes or mouth.

• Do not bring your face close to the projector while it is in use, in order to
prevent the gases that are released when the lamp breaks from being inhaled or
coming into contact with the eyes or mouth.

• If the lamp breaks and needs to be replace with a new lamp, contact the place of
purchase or the nearest address provided on page 13 to carry out the
replacement. If the lamp breaks, pieces of broken glass may get scattered
around inside the projector.

• Particular care should be taken when the projector is installed to a ceiling, as
small pieces of glass may fall down when the lamp cover is removed. If
cleaning the projector or replacing the lamp yourself, be very careful not to
allow such pieces of glass to get into the eyes or mouth.

If the lamp breaks and gas from the lamp or fragments of broken glass are
inhaled or get into the eyes or mouth, or if any other ill effects are noticed,
immediately seek medical advice.

4

• If there is an electrical storm, do not touch the power plug, otherwise you may

receive an electric shock.

• Clean the inside of the projector periodically.

If the inside of the projector has not been cleaned for a long time, dust may build
up and cause fire or electric shocks. Contact your dealer or the nearest address
provided on page 13 to clean inside the projector at least once a year. A charge
will be levied for this service.

• If using a remote control that takes button-type batteries, keep these button-

type batteries out of the reach of children. Batteries are choking hazards and
can be very dangerous if swallowed.

If the batteries are swallowed, seek medical assistance immediately.

English

5

Notes on Handling and Storage

Be sure to observe the following precautions to avoid malfunctions, operating
errors or damage to the projector.

Notes on Handling and Storage

• Do not use or store the projector in places which are subject to high and low
extremes of temperature. Furthermore, avoid places where the temperature
may change suddenly.

Be sure to observe the operating temperatures and storage temperatures given in
the

User's Guide

• Do not project images while the lens cover is still attached. If projection will be
obscured for a short period, turn on the A/V Mute function; if it will be
obscured for a long period, turn the power off and then turn it back on again.

• Do not set up the projector in places where it might be subjected to vibration
or shocks.

• Do not set up the projector near high-voltage electrical wires or sources of
magnetic fields.

These may interfere with correct operation.

• Do not touch the lens with bare hands.

If fingerprints or grease get onto the lens, it can interfere with the quality of the
projected images. Attach the lens cover to the lens when the projector is not in
use.

• During projection, some points (dots) may appear lit at all times, or they may
be dark at all times.

This is caused by the characteristics of the LCD panel, and is not a sign of a
malfunction. The LCD panel is manufactured using extremely high-precision
technology. However, black dots may appear on the panel, or some red, blue or
green dots may light extremely brightly at times. Furthermore, sometimes stripe­shaped color irregularities or brightness irregularities may also appear.

• Remove the batteries from the remote control before storage.

If the batteries are left in the remote control for long periods, they may leak.

• Always attach the lens cover to the lens when not using the projector, to
prevent the lens from becoming dirty or damaged.

• Do not use or store the projector in places where smoke from oil fires or
cigarettes may be present, as it can adversely affect the quality of the
projected images.

when using and storing the projector.

6

• The mercury lamp that is used as the projector's light source deteriorates as
a result of normal use and as a result of impacts or other damage, and may
also break with a loud noise, stop working or reach the end of its service life
more quickly.

At such times, the amount of time remaining before the lamp breaks or stops
working may vary greatly depending on the individual lamp characteristics and
the operating environment. These are normal characteristics of mercury lamps.
You should always have a spare lamp ready in case it is needed.

• EPSON takes no responsibility for loss or damage caused by damage to the
projector or operating failures outside normal service warranty conditions.

Lamp Operating Errors

The mercury lamp that is used as the light source for this projector may stop
operating on occasions. This is a normal characteristic of mercury lamps. If the
lamp does not turn on when the projector's power is turned on, remove the lamp
and check if it is broken. If the lamp is not broken, reinstall it. Refer to the

for instruction on removing and reinstalling the lamp.

Guide

If the lamp is broken replace by a new lamp, or contact your local dealer for further
advise. It is recommended that you have a spare lamp ready at all times in case it is
needed.

Notes on Carrying the Projector

English

User’s

• Turn off the projector power and then disconnect the power cable from the
electrical outlet.

Furthermore, check that all other cables have been disconnected.

• Attach the lens cover to the lens.

• Retract the adjustable foot.

• If your model of projector has a handle, hold the projector by the handle when
carrying it.

7

Notes on Handling and Storage

Notes on Transporting the Projector

The internal projector components consist of many glass parts and high-precision
parts. When transporting the projector, take the following measures to protect the
projector any damage that might result from shocks.

When transporting the projector to the manufacturer for repairs

• When transporting the projector, use the packaging and insulation material
that was used at the time of purchase.

If you no longer have the packaging, enclose the projector securely in insulation
material to protect it from shocks, and place it into a strong cardboard container
which is clearly labeled as containing fragile equipment before shipping it.

• When shipping the projector, make sure that the carrier company is equipped
to transport fragile equipment, and be sure to notify them that the contents
are fragile.

When transporting the projector by hand

When carrying the projector with you on trips, use the optional hard
travelling case or soft carrying case to carry the projector.

If travelling by aeroplane, take the projector with you as carry-on luggage.

* EPSON is not liable in any way for damage to the projector which occurs while

the projector is being transported.

8

Power cables for Overseas Use

If using the projector overseas, purchase a power cable in the country of use that
conforms to the proper standards for that country.
Contact an authorized EPSON dealer in one of the countries listed on page 13 for
details on obtaining a proper power cable.

General power cable specifications

The following conditions must be observed regardless of the country of use.

• The power cable must have the approval marks from the standards authority of
the country where the projector is to be used.

• The plug must be of the same shape as the electrical outlets in the country of use.

Examples of standards authorities for different countries

Country name

United States of

America

Canada CSA Germany VDE

United Kingdom BSI Norway NEMKO

Italy IMQ Finland FIMKO

Australia EANSW France UTE

Austria OVE Belgium CEBC

Switzerland SEV Japan JIS

Sweden SEMKO

Standards

authority

UL Denmark DEMKO

Country name

Standards

authority

Note:
The cables for the Unites States and Canada must be SJT or SVT type.

English

9

Utility Software

The EMP Link21L utility software which is available in conjunction with the
projector can be used to connect the projector to a personal computer, so that the
computer can be used to control the projector. The EMP Link21L software allows
the computer to control the projector in the following ways.

• Turning the power on and off

• Adjusting the brightness, contrast, sharpness, keystone distortion

• Selecting the input source

• Transferring user's logos

Once the EMP Link21L software is started up, it remains running and can be used
at any time by clicking the icon on the taskbar. This makes it possible to easily
control the projector at any time, even when using other software applications or
giving presentations.
For details on acquiring the software and for instructions on using the software and
compatible projector models, please contact one of the service offices provided in
the catalog.

10

Problem Check Sheets

If your projector develops a problem, make a copy of these check sheets and use
them to explain the problem symptoms more exactly when calling for service.

Problems

Power does not turn on
Nothing appears on the screen
A message appears

No image signal is being input
These signals cannot be handled by

this projector.
Blue screen (blue background)
Black screen (black background)
Projected images
User's logo (no message appears)

Image is truncated or small

Only part of the image is displayed
Image is smaller than size of screen
Image has keystone distortion
Several pixels are missing

Image quality is poor

Image is blurry and out of focus
Image contains striped patterns
Image flickers
Characters appear to be missing

Audio (only models with built-in speaker)

No sound is heard
Volume is low
Sound is distorted
Wrong sound is heard
Has the connected equipment been set

to output audio?
Does the sound come out when

external speakers are connected?
(if equipped with an Audio Out port)

Color is poor or too dark

Too dark
Color is poor or too dark (video)
Color is poor or too dark (computer)
Color different from TV/CRT

Menus

Menus appear
Setting Sleep Mode : ON
About (Video)
Lamp h
Video Signal

About (Computer)
Lamp h
Frequency H Hz
V Hz

SYNC Polarity H

V

SYNC Mode

Resolution
Refresh Rate Hz

AUTO
NTSC
Other

Positive
Negative
Positive
Negative
Separate
Composite
Sync on

Green

Menus

Menus appear

Audio
Audio input ( )
Volume ( )

English

11

Problem Check Sheets

Write symptoms here:

Power cable

Connector

Is the connector securely connected?

Computer settings
(Display properties)

LCD display
Resolution
( )
Refresh rate
( Hz )

Is the cable securely connected?
Power switch ON (depends on model)

EMP­Serial number

Purchase date: / /
Indicators
(Write down colors and status of
each indicator)

Indicator
Indicator
Indicator

Connectors

Is the connector securely
connected?
What is the name of the port
used for connection?
( )

12

Computer
Win/Mac/EWS
Manufacturer
( )
Model
( )
Laptop/Desktop/Integrated
Panel resolution
( )
Video mode
( )

Video equipment
VCR/DVD/Camera
Manufacturer ( )
Model ( )

When does the problem occur? Before use Immediately after starting to use During use

e.g. always when ..... is done

Other ( )

Frequency of problem Always Sometimes (..... times during .....)

e.g. always when ..... is done

Other ( )

Connection cable

Genuine
Extension m
Part No. ( )
Distributor/amplifier
Part No. ( )
Switch
Part No. ( )

International Warranty Conditions

This projector is provided with a worldwide warranty which covers repairs to the
projector in 48 different countries around the world in addition to the country of
purchase. The details on the warranty card that is included with the projector are not the
international warranty conditions, but are rather the conditions that apply when
receiving service in countries where the warranty is valid.

The international warranty for EPSON projectors only applies to the
following countries.

<Europe>

•Austria •Belgium •Bulgaria •Croatia •Cyprus •Czech Republic •Denmark •Finland

•France •Germany •Greece •Hungary •Ireland •Italy •Luxembourg •Macedonia

•Netherlands •Norway •Poland •Portugal •Romania •Slovakia •Slovenia •Spain

•Sweden •Switzerland •Turkey •United Kingdom •Yugoslavia

<North and Central America>

•Canada •Costa Rica •Mexico •United States of America

<South America>

•Argentina •Brazil •Chile •Colombia •Peru •Venezuela

<Asia and Oceania>

•Australia •China •Hong Kong •Japan •South Korea •Malaysia •Singapore •Taiwan

•Thailand

The warranty period and terms are given below.

1) This warranty is valid for the period indicated on the warranty card issued by the
country where the projector was purchased, or as indicated on the receipt of
purchase.

2) This warranty applies to the provision of after-sales service by EPSON or by an
authorized service organization stipulated by EPSON in countries listed in this book.

• The validity period is 24 months from the date of purchase.

• If a problem occurs with the projector under normal conditions of use as described in

the User's Guide or on the label attached to the projector within the specified warranty
period, repairs will be carried out free of charge.

• Provision of a replacement projector during the period of servicing is not covered by

this warranty.

3) This warranty does not apply to the following.
a. Problems with consumables (lamp) or optional equipment

b.Damage arising from incorrect use of the projector by the customer, or damage

received during transportation of the projector or from handling the projector in a
way that is contrary to the recommendation given in this books provided with the
projector.

c. Repairs or modifications carried out by a third party who is not EPSON or an

authorized service center designated by EPSON.

d.Problems arising from the use of optional equipment or consumables which are not

genuine EPSON parts or parts specifically authorized by EPSON for use with this
projector.

English

13

International Warranty Conditions

Note:

The power cable supplied with the projector is intended to comply with power supply
requirements for the country of purchase. If using the projector in some other country,
make sure that you obtain the correct power cable recommended by EPSON locally for
use in that country.

EPSON Projector International Warranty Address List

This address list is current as of the 11th of July 2003.
More up-to-date address list information can be obtained from the World Wide Web
home pages for the addresses in the countries. If you do not find what you need on any
of these pages, please visit the main EPSON home page at www.epson.com.

< EUROPE >

AUSTRIA :

EPSON Support Center
Austria

Tech. Help Desk:
00491805 235470
Web Address:
http://www.epson.at

BELGIUM :

EPSON Support Center
BeNeLux

Tech. Help Desk: 032 70222082
Web Addre ss:
http://www.epson.be

BULGARIA :

PROSOFT

6. AI Jendov Str.
BG-1113 Sofia
Tel: [phone]
Fax: [phone]
E-mail:
[e-mail]

CROATIA :

Recro d.d.

Trg. Sportova 11
HR-10000 Zagreb
Tel: [phone]
Fax: [phone]
E-mail: [e-mail]
Web Address:
http://www.recro.hr

CYPRUS :

CTC- INFOCOM

6a. lonos Str., Engomi
P. O. Box 1744
2406 Nicosia, Cyprus
Tel: [phone]
Fax: [phone]

CZECH :

EPRINT s.r.o.

Stresovicka 49
CZ-16200 Praha 6
Tel: [phone]
Fax: [phone]
E-mail: [e-mail]

DENMARK :

Tech. Help Desk: 80881127

FINLAND :

Tech. Help Desk: 0800.523010
(note. Some geographical areas
excluded)

FRANCE :

EPSON France,

68 bis rue Marjolin, F-92300
Levallois,
Tech. Help Desk: 0.836.686.687
Web Address:
http://www.epson.fr

GERMANY :

EPSON Deutschland
GmbH

Zülpicher Straße 6
D-40549 Düsseldorf
Tech. Help Desk: 01805 235470
Web Address:
http://www.epson.de

GREECE :

Pouliadis Ass. Corp.

Aristotelous St. 3
GR-19674 Athens
Tel: [phone]
Fax: [phone]

HUNGARY :

R.A. Trade Kft.

Petöfi Sandor u. 64
H-2040 Budaör
Tel: [phone]
Fax: [phone]

IRELAND :

Tech. Help Desk: 01.6799016

ITALY :

EPSON Italia s.p.a.

Assistenza e Servizio Clienti
Viale F. Lli Casiragi, 427
20099 Sesto
San Giovanni (MI)
Tech. Help Desk: 02.29400341
Web Address:
http://www.epson.it

LUXEMBURG :

EPSON Support Center
BeNeLux

Tech. Help Desk:
0032 70 222082
Web Address:
http://www.epson.be

MACEDONIA :

Rema Kompjuteri d.o.o.

St. Naroden Front 19a
lok 16
91000 Skopje/ Macedonia
Tel: [phone]
Fax: [phone]

NETHERLANDS :

EPSON Support Center
BeNeLux

Tech. Help Desk: 043 3515752
Web Address:
http://www.epson.nl

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