EPOS IMPACT MB Pro 2 UC ML, IMPACT MB Pro 1 UC ML, IMPACT MB Pro 2, IMPACT MB Pro 1, IMPACT SC 660 ANC USB User Manual

EPOS Enterprise Solutions

IMPACT

Headset Solutions

IMPACT headset solutions 3

When talk matters

Whatever your line of business, clear and seamless communication is essential for your success. We created this line of premium audio tools specifically for dynamic offices where professionals spend long durations on the phone,

or for busy work environments where background noise can often be an issue.

Based on decades of EPOS’ industry leadership, the IMPACT product line is designed and crafted with superior materials that are ergonomically comfortable to wear, ensure perfect twoway speech intelligibility, and are fully compatible with all your devices and systems.

Every model delivers rich and natural audio during calls, with EPOS innovations that filter out unwanted noise, clarify speech, and deliver an enhanced audio experience for both speaker

and listener. As a result, the IMPACT product line improves productivity and efficiency, and enables you to deliver an excellent customer experience.

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IMPACT

Headset Solutions

IMPACT MB Pro Series	IMPACT 600 Series	IMPACT 200 Series	IMPACT 100 Series
Bluetooth® headsets	Wired headsets	Wired headsets	Wired headsets

The difference is crystal clear.

When it comes to customer experience, great sound goes both ways. The IMPACT Line is designed to provide a level of audio quality that's unmatched in the industry, both for your team and your customers. With exceptional microphone clarity, speechenhancing and noise-filtering technology, your communication will always be crystal clear, even in busy offices.

Find your inner workspace with ergonomic designs that can be worn comfortably, every day – built with lightweight and robust materials to withstand daily use, for years to come. For both wired and long-range wireless systems, EPOS can provide seamless connectivity across all your devices – with fully compatible solutions that deliver hassle-free UC deployment and management.

IMPACT facts

Most professionals working in a business that makes or takes a lot of calls – like call centres or sales departments – use a headset to do so; 72%* of them to be exact. That’s why a flawless communi­ cation experience is absolutely essential.

Considering that 40%* of modern professionals are using their headset for more than four hours a day, and 65%* will be spending more than half of their day at their desks, we built these premium headsets to feel great all day long.

The IMPACT Line was crafted to enable users to walk and talk, which 30%* of call centre or sales professionals need to do daily.

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72%

Use a headset

40%

4 Hours/day

65%

Spend more than half their day at desk

30%

Need to walk & talk

* Insights report: “The way we work 2019”

IMPACT

MB Pro Series

Premium wireless Bluetooth® headsets for business professionals on the move who demand high quality audio for speaker and listener – and exceptional wearing comfort.

IMPACT MB Pro is designed to provide business professionals the flexibility and mobility to communicate in the office and on the move. Furthermore, the ability to seamlessly switch calls between two Bluetooth® devices from a single headset for maximum call handling flexibility. The IMPACT MB Pro Series is crafted with high-end materials to EPOS’ high standards to ensure maximum durability and design quality. Featuring EPOS Room Experience™ technology*, which reduces listener fatigue for all day users by giving them the impression they are having a conversation with a person in the same room. This realistic sound provides a more natural and comfortable listening experience with less stress in noisy environments.

See more at eposaudio.com/impact-mb-pro

Key benefits & features

Clear and natural sounding calls

EPOS VoiceTM technology for a natural listening experience and ultra noise-cancelling microphone for clear speech transmission

Wireless freedom

Multi-point connectivity with two Bluetooth® devices connected simultaneously with up to 25 m/82 ft wireless range

All-day talk time

Up to 15 hours’ talk time

Easy call handling

Answer/end calls, mute and volume up/down

Convenient charging and storage

Easy headset docking in between calls with magnetic ease of use charge interface

Additional benefits & features

Realistic sound and increased call comfort – with Room Experience™ technology*

Outstanding high definition audio quality – with high-quality neodymium speaker

Multimedia and music listening – automatic sound-enhancement profile

Exceptional wearing comfort and powerful sound – large leatherette ear pads for all day comfort

Protects your hearing - from acoustic shock with EPOS ActiveGard® technology

Comparison overview	IMPACT headset solutions 9
IMPACT MB Pro Series

	IMPACT MB Pro 2	IMPACT MB Pro 1	IMPACT MB Pro 2	IMPACT MB Pro 1
	UC ML	UC ML
Art. no.	1000567	1000565	1000566	1000564
Wearing style
Single-sided headset		•		•
Double-sided heaset	•		•
Headband	•	•	•	•
Connectivity
Softphone/PC	•	•
Mobile phone	•	•	•	•
Tablet	•	•	•	•
Multi device connectivity**	•	•	•	•
Microphone
Ultra noise-cancelling	•	•	•	•
Features & technologies
Room Experience™ technology	•		•
EPOS ActiveGard® technology	•	•	•	•
Multimedia and music listening	•	•	•	•
USB dongle and charger stand	•	•
Unified communications
Optimized for UC	•	•
Microsoft Teams Certified***	•	•

*  Room Experience™ only included in IMPACT MB Pro 2 variants.

**Connects up to two devices at the same time

***The Microsoft Teams Certified products require installation of EPOS Connect – download the software from our website: eposaudio.com/epos-connect

IMPACT

600 Series

The IMPACT 600 Series headsets are wired premium headsets specifically designed for quality conscious contact center and office professionals requiring outstanding sound performance.

The IMPACT 600 Series headsets offer superb sound in a high-quality durable design. All feature EPOS VoiceTM technology and ultra noise-cancelling microphones for an incredibly accurate and clear listening experience. With a comfortable fit that lasts all day and a robust sense of quality, the IMPACT 600 headsets are built to sound superb, look stunning and outlast the competition – even in the toughest contact center or office environment. It’s a headset that says you put your people and customers first.

See more at eposaudio.com/impact-600

Key benefits & features

Outstanding sound for clear calls

Ultra-noise cancelling microphone for perfect speech output in open office environments with Active Noise Cancellation* for improved comfort and productivity

High-quality design crafted for perfection

Brushed aluminum and stainless-steel components, Vectran™ reinforced cables and unibody headband construction for maximum strength at stress points

Convenient and seamless call handling

Proximity sensor technology* and in-line call control** for easy call management

Easy to store and bring along

With fold-flat ear cups and carry pouch

Exceptional wearing comfort

Leatherette ear pads for all day comfort and powerful sound

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Additional benefits & features

Multimedia and music listening - with automatic sound -enhancement profile**

Make a personal fit - Extension headband with number indications for accurate adjustment

Protects your hearing from acoustic shock – with EPOS

ActiveGard® technology

Peace of mind - 3 years‘ international warranty

*Available on the IMPACT SC 660 ANC USB variant only

**Available on the USB variants