EnGenius EWS377AP Service Manual

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Business Solutions

User Manual

EWS Indoor Access Point User Manual

version 1.3

11ax Indoor Ceiling Mount Managed Access Point

IMPORTANT

To install this Access Point please refer to the Quick Installation Guide included in the product packaging.

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Table of Contents

Chapter 1 Product Overview...............................................

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Key Features/Introduction........................................................

5

System Requirements...............................................................

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Package Contents.........................................................................

6

Technical Specifications..............................................................

7

Physical Interface...........................................................................

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Chapter 2 Before You Begin.................................................

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Computer Settings.......................................................................

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Hardware Installation .................................................................

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Mounting the AP.................................................................

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Chapter 3 Configuring Your Access Point.........................

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Default Settings./Web Configuration................................

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Chapter 4 Building a Wireless Network...........................

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Access Point Mode......................................................................

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Chapter 5 Status....................................................................

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Main Status.....................................................................................

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Connection......................................................................................

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Chapter 6 Network ..............................................................

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Basic IPv4/IPv6 Settings..........................................................

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Spanning Tree Protocol Setting.............................................

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Chapter 7 2.4 GHz/5 GHz Wireless.......................................

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Wireless Settings...........................................................................

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Band Steering................................................................................

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2.4 GHz/5 GHz Wireless Network...........................................

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2.4GHz/5 GHz SSID Profile......................................................

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Wireless Security..........................................................................

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Wireless Traffic Shaping...........................................................

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Wireless MAC Filtering...............................................................

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Fast Roaming................................................................................

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Guest Network Settings............................................................

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Chapter 8 Management ........................................................

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Management VLAN Settings..................................................

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Advanced Settings.......................................................................

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CLI Settings/Email Alert.............................................................

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Time Zone........................................................................................

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Auto Reboot Settings................................................................

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Wi-Fi Scheduler...............................................................................

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Tools..................................................................................................

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Account/Firmware........................................................................

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Backup/Restore .............................................................................

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Log....................................................................................................

54

Logout/Reset.................................................................................

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Appendix.................................................................................

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FCC Interference Statement...................................................

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IC Interference Statement......................................................

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FCC Interference Statement...................................................

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Chapter 1

Product Overview

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Introduction

Key Features - EWS357AP nad EWS377AP

EWS357AP: Supports IEEE802.11ax/ac/a/b/g/n wireless standards with up to 574 Mbps data rate on 2.4GHz band and 1200

Mbps on 5GHz bands.

EWS377AP: Supports IEEE802.11ax/ac/a/b/g/n wireless standards with up to 1148 Mbps data rate on 2.4GHz band and 2400 Mbps on 5GHz bands.

Support MU-MIMO function on both 2.4GHz and 5GHz radio.

Support Tx Beamforming to enlarge the transmitting distance.

Perform 1024-QAM to increase 25% better throughput compare to 802.11AC 256-QAM.

Systemic and distributed management over EnGenius ezMaster and EWS Management switch without licensing or subscription. fee.

More customized items on Band Steering for intellgent

Management.

Perform one-click update to deliver a configuration over multisegments for these managed Access Points.

Introduction

EWS managed APs are dual-band wireless 802.11 ax/ac/a/ b/g/n wireless Access Point that built in powerful interfaces to achieve great performance and evenly coverage under a pervasiveenvironment.Itcanbeconfiguredasan:Managed mode or Stand-alone mode to network with multiple client devices including mobile, NB and other client devices for

providing an optimal connecting spped which could be the best choice to pro-users, SMB, hotel, hospital and enterprise. Its high-powered, long-range characteristics make it a costeffective alternative to ordinary Access Points that do not have the range and reach to connect to a growing number of wireless users who wish to connect to a business network.

Maximum data rates are based on IEEE 802.11 standards. Actual throughput and range may vary depending on many factors including environmental conditions, distance between devices, radio interference in the operating environment, and mix of devices in the network. Features and specifications subject to change without notice. Trademarks and registered trademarks are the property of their respective owners. For United States of America: Copyright © 2019 EnGenius Technologies, Inc. All rights reserved.

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To protect sensitive data during wireless transmissions, the device offers different encryption settings for wireless transmissions, including industry standard WPA2 encryption. The device also includes MAC address filtering to allow network administrators to offer network access only to known computers and other devices based on their MAC addresses.

System Requirements

The following are the Minimum System Requirements in order to configure the device.

Computer with an Ethernet interface or wireless network capability

Windows OS (XP, Vista, 7, 8, 10), Mac OS, or Linux-based operating systems

Web-BrowsingApplication(i.e.:Edge,InternetExplorer,Firefox,Safari,or another similar browser application)

Package Contents

Access Point

Ceiling Mount Base (9/16” T-Rail)

Ceiling Mount Base (15/16” T-Rail)

Mounting Screw Kit

Quick Installation Guide

*(all items must be in package to issue a refund):

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Technical Specifications (EWS357AP/EWS377AP)

Standard:

IEEE802.11ax/ac/a/n on 5 GHz

IEEE802.11ax/b/g/n on 2.4 GHz

Antenna

Integrated Omni-directional antennas

Physical Interfaces

EWS357AP: 1 x 10/100/1000 Ethernet Port with PoE support

EWS377AP: 1 x 10/100/1000/2500 Ethernet Port with PoE support

LED Indicators

Power

LAN 1

LAN 2

2.4 GHz

5 GHz

Power Requirements

EWS357AP: DC12V/1.5A from adapter or Proprietary 54V from

PoE

EWS377AP: DC12V/2A from adapter or Proprietary 54V from PoE

Operation Modes

Managed Mode

Stand alone Mode

Exquisite RF Management

Backgorund Scanning

Auto Transmit Power

Auto Channel Selection

Fast Roaming (802.11K)

Band Steering

RSSI Threshold

Optimize Performance

Quality of Service (QoS): Follow 802.11e Power Save Mode (UAPSD)

Pre-Authentication (Compliance with 802.11i&x) PMK Cahcing (Compliance with 802.11i)

Fast Roaming (802.11r) Multicast/Unicast Conversion

Easy to Management

BSSID Multiple SSIDs Guest Network VLAN Tag VLAN Per SSID

Management VLAN

Captive Portal (Support on Manged mode) Finger Printing (support on Managed Mode) Traffic Shaping Per user / Per client

MAC Address Filtering E-Mail Alert

Save Configuration as Users Default

Wi-Fi Scheduler (Support on Managed mode)

SNMP V1/V2c/V3

MIB I/II, Private MIB Clients Statistics

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RADIUS Accounting

Comprehensive Protection

Wireless encryption standard Hidden SSID in beacons

Rogue AP Detection (Support on Manged mode)

L2 Isolation Client Isolation Https

SSH tunnel

Security

WPA2 Personal (AES)

WPA2 Enterprise (WPA-PSK AES)

Hides SSID in beacons

MAC address filtering, up to 32 MACs per SSID Wireless STA (Client) connection list

Https Support

SSH Support

Physical/Environment Conditions

Operating:

Temperature: 0 °C to 40 °C (32 °F to 158 °F) Humidity (non-condensing): 90% or less

Storage:

Temperature: -40 °C to 80 °C (-40 °F to 176 °F ) Humidity (non-condensing): 90% or less

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Physical Interface

(EWS357AP)

Dimensions and Weights

Length:160 mm (6.30”) Width: 160 mm (6.30”) Depth: 34 mm (1.34”)

Weight: 370 g (0.75 lbs)

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1Latch: Fix mounting when sliding bracket into this slot

2Reset Button: Push this button to reset or reboot this device

3LAN Port (Proprietary 54V/0.6A or 802.3af): Ethernet port for RJ-45 cable.

4DC-Jack: Powered from a DC12V/1.5A adapter

5Ceiling Mount Holes: Use these ports to assemble with mounting bracket

6LED Indicators: LED lights for Power, LAN Port, 2.4 GHz Connection and 5 GHz Connection.

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Physical Interface

(EWS377AP)

Dimensions and Weights

Length:205.73 mm (8.10”) Width: 205.73 mm (8.10”) Depth: 33.25 mm (1.31”)

Weight: 597 g (1.32 lbs)

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1Latch: Fix mounting when sliding bracket into this slot

2Reset Button: Push this button to reset or reboot this device

3LAN Port (Proprietary 54V/0.6A or 802.3at): Ethernet port for RJ-45 cable.

4DC-Jack: Powered from a DC12V/2A adapter

5Ceiling Mount Holes: Use these ports to assemble with mounting bracket

6LED Indicators: LED lights for Power, LAN Port, 2.4 GHz Connection and 5 GHz Connection.

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Chapter 2

Before You Begin

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Computer Settings

Windows XP/Windows 7/Windows 8/Windows

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InordertousetheAccessPoint,youmustfirst configure the TCP/IPv4 connection of your Windows OS computer system.

1a. Click the Start button and open the Control Panel

1b. Move your mouse to the lower right hot corner to display the Charms Bar and select the Control Panel in

Windows 8 OS.

Windows 8

1c. In Windows 10, click Start to select All APPs to enter the folder of Windows system for selecting Control Panel.

Windows XP

Windows 7

Windows 10

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EnGenius EWS377AP Service Manual

2a.In Windows XP, click Network Connections.

2b.In Windows 7/Windows 8/Windows 10, click View

Network Status and Tasks in the Network and Internet section, then select Change adapter settings.

3. RightclickonLocalAreaConnectionandselectProperties.

4.Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties.

5.Select Use the following IP address and enter an IP address that is different from the Access Point and Subnet mask, then click OK.

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Note: Ensure that the IP address and Subnet mask are on the same subnet as the device.

For example: EWS35xAP IP address: 192.168.1.1

PC IP address:192.168.1.2–192.168.1.255

PC Subnet mask: 255.255.255.0

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Apple Mac OS X

1.Go to System Preferences (Which can be opened in the Applications folder or selecting it in the Apple Menu).

2.Select Network in the Internet & Network section.

3. Highlight Ethernet.

4.In Configure IPv4, select Manually.

5.Enter an IP address that is different from the Access Point and Subnet mask then press OK.

Note: Ensure that the IP address and Subnet mask are on the same subnet as the device.

For example: AP IP address: 192.168.1.1

PCIPaddress:192.168.1.2–192.168.1.255

PC Subnet mask: 255.255.255.0

6. Click Apply when done.

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Hardware Installation

1.Connect one end of the Ethernet cable into the LAN port of the Access Point and the other end to the Ethernet port on the computer.

2.Connect a Power cord with the PoE Adapter and plug the other end into an electrical outlet.

3.Connect the second Ethernet cable into the LAN port of this PoE Adapter and the other end to the Ethernet port on the computer.

Note1: The Access Point can be powered by 802.3af/at PoE (Power over Ethernet). You can consider to adopt

EnGenius EPA5006GP or EPA5006GAT for powering up your 11AX device.

Note2: EWS357AP can be driven by IEEE 802.3af and . EWS377AP should be driven by IEEE802.3at.

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Mounting the AP

Using the provided hardware, the AP can be attached to a wall or a ceiling.

1. Managed Indoor Access

2. Ceiling Mount Base

3. Ceiling Mount Base

Point

(9/16” T-Rail)

(15/16” T-Rail)

4. Mounting Screw Kit

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Ceiling Mount an Access Point

1)Slide the ceiling mount base into the slot of the Access

Point.

2)Hold the Access Point with one hand to reach the other hand over the T-Rail sides of the bracket. Then hook the stationary end of the ceiling mount bracket onto the T-Rail.

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Wall Mount an Access Point

3)Continued from A, determine where the Access Point to be placed and mark location on the surface for the two mounting holes. Use the appropriate drill bit to drill two

8.1mm diagram and 26mm depth holes in the markings and hammer the bolts into the openings.

4)Screw the anchors unto the holes until they are flush with the wall ; screw the included screws into the anchors.h

5)Place the Access Point against wall with the mounting screw heads.

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Chapter 3

Configuring Your

Access Point

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