Endress+Hauser P 500 Operating Manual

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BA01533D/06/EN/03.19 71447214 2019-09-01
Valid as of version
01.05.zz (Device firmware)
Products Solutions Services
Operating Instructions
Proline Promass P 500 HART
Coriolis flowmeter
Proline Promass P 500 HART
• Make sure the document is stored in a safe place such that it is always available when working on or with the device.
• To avoid danger to individuals or the facility, read the "Basic safety instructions" section carefully, as well as all other safety instructions in the document that are specific to working procedures.
• The manufacturer reserves the right to modify technical data without prior notice. Your Endress+Hauser Sales Center will supply you with current information and updates to these instructions.
2 Endress+Hauser
Proline Promass P 500 HART Table of contents

Table of contents

1 About this document ................ 6
1.1 Document function ..................... 6
1.2 Symbols .............................. 6
1.2.1 Safety symbols .................. 6
1.2.2 Electrical symbols ................ 6
1.2.3 Communication symbols ........... 6
1.2.4 Tool symbols .................... 7
1.2.5 Symbols for
certain types of information ......... 7
1.2.6 Symbols in graphics ............... 7
1.3 Documentation ........................ 8
1.3.1 Standard documentation ........... 8
1.3.2 Supplementary device-dependent
documentation .................. 8
1.4 Registered trademarks ................... 8
2 Safety instructions ................ 10
2.1 Requirements for the personnel ........... 10
2.2 Designated use ....................... 10
2.3 Workplace safety ...................... 11
2.4 Operational safety ..................... 11
2.5 Product safety ........................ 11
2.6 IT security ........................... 12
2.7 Device-specific IT security ................ 12
2.7.1 Protecting access via hardware write
protection ..................... 12
2.7.2 Protecting access via a password .... 12
2.7.3 Access via Web server ............ 13
2.7.4 Access via OPC-UA .............. 14
2.7.5 Access via service interface (CDI-
RJ45) ........................ 14
3 Product description ................ 15
3.1 Product design ........................ 15
3.1.1 Proline 500 – digital ............. 15
3.1.2 Proline 500 .................... 16
4 Incoming acceptance and product
identification ..................... 17
4.1 Incoming acceptance ................... 17
4.2 Product identification ................... 17
4.2.1 Transmitter nameplate ........... 18
4.2.2 Sensor nameplate ............... 20
4.2.3 Symbols on measuring device ...... 21
5 Storage and transport ............. 22
5.1 Storage conditions ..................... 22
5.2 Transporting the product ................ 22
5.2.1 Measuring devices without lifting
lugs ......................... 22
5.2.2 Measuring devices with lifting lugs .. 23
5.2.3 Transporting with a fork lift ........ 23
5.3 Packaging disposal ..................... 23
6 Mounting ......................... 23
6.1 Installation conditions .................. 23
6.1.1 Mounting position ............... 23
6.1.2 Environment and process
requirements .................. 26
6.1.3 Special mounting instructions ...... 27
6.2 Mounting the measuring device ........... 29
6.2.1 Required tools .................. 29
6.2.2 Preparing the measuring device ..... 30
6.2.3 Mounting the measuring device ..... 30
6.2.4 Mounting the transmitter housing:
Proline 500 – digital ............. 30
6.2.5 Mounting the transmitter housing:
Proline 500 .................... 32
6.2.6 Turning the transmitter housing:
Proline 500 .................... 33
6.2.7 Turning the display module: Proline
500 ......................... 33
6.3 Post-installation check .................. 34
7 Electrical connection .............. 35
7.1 Connection conditions .................. 35
7.1.1 Required tools .................. 35
7.1.2 Requirements for connecting cable ... 35
7.1.3 Terminal assignment ............. 39
7.1.4 Preparing the measuring device ..... 39
7.2 Connecting the measuring device: Proline
500 - digital ......................... 40
7.2.1 Connecting the connecting cable .... 40
7.2.2 Connecting the signal cable and the
supply voltage cable ............. 45
7.3 Connecting the measuring device: Proline
500 ................................ 47
7.3.1 Connecting the connecting cable .... 47
7.3.2 Connecting the signal cable and the
supply voltage cable ............. 50
7.4 Ensuring potential equalization ........... 52
7.4.1 Requirements .................. 52
7.5 Special connection instructions ............ 52
7.5.1 Connection examples ............. 52
7.6 Ensuring the degree of protection .......... 56
7.7 Post-connection check .................. 57
8 Operation options ................. 58
8.1 Overview of operation options ............ 58
8.2 Structure and function of the operating
menu .............................. 59
8.2.1 Structure of the operating menu .... 59
8.2.2 Operating philosophy ............ 60
8.3 Access to the operating menu via the local
display ............................. 61
8.3.1 Operational display .............. 61
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Table of contents Proline Promass P 500 HART
8.3.2 Navigation view ................ 62
8.3.3 Editing view ................... 64
8.3.4 Operating elements .............. 66
8.3.5 Opening the context menu ......... 67
8.3.6 Navigating and selecting from list ... 68
8.3.7 Calling the parameter directly ...... 68
8.3.8 Calling up help text .............. 69
8.3.9 Changing the parameters ......... 69
8.3.10 User roles and related access
authorization .................. 70
8.3.11 Disabling write protection via access
code ......................... 70
8.3.12 Enabling and disabling the keypad
lock ......................... 71
8.4 Access to the operating menu via the Web
browser ............................. 71
8.4.1 Function range ................. 71
8.4.2 Prerequisites ................... 72
8.4.3 Establishing a connection ......... 73
8.4.4 Logging on .................... 75
8.4.5 User interface .................. 76
8.4.6 Disabling the Web server .......... 77
8.4.7 Logging out .................... 77
8.5 Access to the operating menu via the
operating tool ........................ 78
8.5.1 Connecting the operating tool ...... 78
8.5.2 Field Xpert SFX350, SFX370 ....... 82
8.5.3 FieldCare ..................... 82
8.5.4 DeviceCare .................... 83
8.5.5 AMS Device Manager ............ 83
8.5.6 SIMATIC PDM .................. 84
8.5.7 Field Communicator 475 .......... 84
9 System integration ................ 85
9.1 Overview of device description files ......... 85
9.1.1 Current version data for the device ... 85
9.1.2 Operating tools ................. 85
9.2 Measured variables via HART protocol ...... 86
9.2.1 Device variables ................. 88
9.3 Other settings ........................ 89
10 Commissioning .................... 91
10.1 Function check ....................... 91
10.2 Switching on the measuring device ......... 91
10.3 Setting the operating language ............ 91
10.4 Configuring the measuring device .......... 91
10.4.1 Defining the tag name ............ 93
10.4.2 Setting the system units .......... 93
10.4.3 Selecting and setting the medium ... 96
10.4.4 Displaying the I/O configuration .... 96
10.4.5 Configuring the current input ...... 97
10.4.6 Configuring the status input ....... 98
10.4.7 Configuring the current output ..... 99
10.4.8 Configuring the pulse/frequency/
switch output ................. 103
10.4.9 Configuring the relay output ...... 110
10.4.10 Configuring the double pulse output 112
10.4.11 Configuring the local display ...... 113
10.4.12 Configuring the low flow cut off .... 117
10.4.13 Configuring the partial filled pipe
detection .................... 118
10.5 Advanced settings .................... 119
10.5.1 Using the parameter to enter the
access code ................... 120
10.5.2 Calculated values ............... 120
10.5.3 Carrying out a sensor adjustment ... 121
10.5.4 Configuring the totalizer ......... 122
10.5.5 Carrying out additional display
configurations ................. 124
10.5.6 WLAN configuration ............ 127
10.5.7 Configuration management ....... 128
10.5.8 Using parameters for device
administration ................ 130
10.6 Simulation .......................... 131
10.7 Protecting settings from unauthorized
access ............................. 134
10.7.1 Write protection via access code ... 134
10.7.2 Write protection via write protection
switch ....................... 136
11 Operation ....................... 138
11.1 Reading the device locking status ......... 138
11.2 Adjusting the operating language ......... 138
11.3 Configuring the display ................ 138
11.4 Reading measured values ............... 138
11.4.1 "Measured variables" submenu ..... 139
11.4.2 "Totalizer" submenu ............. 140
11.4.3 "Input values" submenu .......... 141
11.4.4 Output values ................. 142
11.5 Adapting the measuring device to the process
conditions .......................... 144
11.6 Performing a totalizer reset ............. 144
11.6.1 Function scope of the "Control
Totalizer" parameter ............ 145
11.6.2 Function scope of the "Reset all
totalizers" parameter ............ 145
11.7 Showing data logging ................. 145
12 Diagnostics and troubleshooting .. 150
12.1 General troubleshooting ................ 150
12.2 Diagnostic information via light emitting
diodes ............................. 152
12.2.1 Transmitter ................... 152
12.2.2 Sensor connection housing ....... 154
12.3 Diagnostic information on local display ..... 156
12.3.1 Diagnostic message ............. 156
12.3.2 Calling up remedial measures ..... 158
12.4 Diagnostic information in the Web browser . 158
12.4.1 Diagnostic options .............. 158
12.4.2 Calling up remedy information .... 159
12.5 Diagnostic information in FieldCare or
DeviceCare ......................... 160
12.5.1 Diagnostic options .............. 160
12.5.2 Calling up remedy information .... 161
12.6 Adapting the diagnostic information ...... 161
12.6.1 Adapting the diagnostic behavior ... 161
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Proline Promass P 500 HART Table of contents
12.6.2 Adapting the status signal ........ 161
12.7 Overview of diagnostic information ....... 162
12.8 Pending diagnostic events .............. 166
12.9 Diagnostic list ....................... 167
12.10 Event logbook ....................... 168
12.10.1 Reading out the event logbook ..... 168
12.10.2 Filtering the event logbook ....... 169
12.10.3 Overview of information events .... 169
12.11 Resetting the measuring device .......... 170
12.11.1 Function scope of the "Device reset"
parameter .................... 171
12.12 Device information ................... 171
12.13 Firmware history ..................... 173
12.14 Device history and compatibility .......... 175
13 Maintenance .................... 176
13.1 Maintenance tasks .................... 176
13.1.1 Exterior cleaning ............... 176
13.1.2 Interior cleaning ............... 176
13.2 Measuring and test equipment ........... 176
13.3 Endress+Hauser services ............... 176
14 Repair ........................... 177
14.1 General notes ....................... 177
14.1.1 Repair and conversion concept ..... 177
14.1.2 Notes for repair and conversion .... 177
14.2 Spare parts ......................... 177
14.3 Endress+Hauser services ............... 177
14.4 Return ............................. 177
14.5 Disposal ........................... 177
14.5.1 Removing the measuring device .... 177
14.5.2 Disposing of the measuring device .. 178
16.15 Supplementary documentation ........... 212
Index ................................. 214
15 Accessories ...................... 179
15.1 Device-specific accessories .............. 179
15.1.1 For the transmitter ............. 179
15.1.2 For the sensor ................. 180
15.2 Communication-specific accessories ....... 180
15.3 Service-specific accessories .............. 181
15.4 System components ................... 182
16 Technical data ................... 183
16.1 Application ......................... 183
16.2 Function and system design ............. 183
16.3 Input .............................. 184
16.4 Output ............................ 186
16.5 Power supply ........................ 192
16.6 Performance characteristics ............. 193
16.7 Installation ......................... 197
16.8 Environment ........................ 197
16.9 Process ............................ 198
16.10 Mechanical construction ............... 201
16.11 Human interface ..................... 204
16.12 Certificates and approvals .............. 208
16.13 Application packages .................. 211
16.14 Accessories ......................... 212
Endress+Hauser 5
About this document Proline Promass P 500 HART
DANGER
WARNING
CAUTION
NOTICE

1 About this document

1.1 Document function

These Operating Instructions contain all the information that is required in various phases of the life cycle of the device: from product identification, incoming acceptance and storage, to mounting, connection, operation and commissioning through to troubleshooting, maintenance and disposal.

1.2 Symbols

1.2.1 Safety symbols

This symbol alerts you to a dangerous situation. Failure to avoid this situation will result in serious or fatal injury.
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in serious or fatal injury.
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in minor or medium injury.
This symbol contains information on procedures and other facts which do not result in personal injury.

1.2.2 Electrical symbols

Symbol Meaning
Direct current
Alternating current
Direct current and alternating current
Ground connection
A grounded terminal which, as far as the operator is concerned, is grounded via a grounding system.
Protective Earth (PE)
A terminal which must be connected to ground prior to establishing any other connections.
The ground terminals are situated inside and outside the device:
• Inner ground terminal: Connects the protectiv earth to the mains supply.
• Outer ground terminal: Connects the device to the plant grounding system.

1.2.3 Communication symbols

Symbol Meaning
Wireless Local Area Network (WLAN)
Communication via a wireless, local network.
LED
Light emitting diode is off.
6 Endress+Hauser
Proline Promass P 500 HART About this document
A
1.
1.
-
Symbol Meaning
LED
Light emitting diode is on.
LED
Light emitting diode is flashing.

1.2.4 Tool symbols

Symbol Meaning
Torx screwdriver
Phillips head screwdriver
Open-ended wrench

1.2.5 Symbols for certain types of information

Symbol Meaning
Permitted
Procedures, processes or actions that are permitted.
Preferred
Procedures, processes or actions that are preferred.
Forbidden
Procedures, processes or actions that are forbidden.
Tip
Indicates additional information.
Reference to documentation.
Reference to page.
Reference to graphic.
Notice or individual step to be observed.
, 2., 3.… Series of steps.
Result of a step.
Help in the event of a problem.
Visual inspection.

1.2.6 Symbols in graphics

Symbol Meaning
1, 2, 3, ... Item numbers
, 2., 3., … Series of steps
A, B, C, ... Views
A-A, B-B, C-C, ... Sections
Hazardous area
Endress+Hauser 7
About this document Proline Promass P 500 HART
.
Symbol Meaning
Safe area (non-hazardous area)
Flow direction

1.3 Documentation

For an overview of the scope of the associated Technical Documentation, refer to the following:
W@M Device Viewer (www.endress.com/deviceviewer): Enter the serial number from nameplate
Endress+Hauser Operations App: Enter the serial number from the nameplate or scan the 2D matrix code (QR code) on the nameplate
Detailed list of the individual documents along with the documentation code →  212

1.3.1 Standard documentation

Document type Purpose and content of the document
Technical Information Planning aid for your device
The document contains all the technical data on the device and provides an overview of the accessories and other products that can be ordered for the device.
Sensor Brief Operating Instructions Guides you quickly to the 1st measured value - Part 1
The Sensor Brief Operating Instructions are aimed at specialists with responsibility for installing the measuring device.
• Incoming acceptance and product identification
• Storage and transport
• Installation
Transmitter Brief Operating Instructions
Description of Device Parameters Reference for your parameters
Guides you quickly to the 1st measured value - Part 2
The Transmitter Brief Operating Instructions are aimed at specialists with responsibility for commissioning, configuring and parameterizing the measuring device (until the first measured value).
• Product description
• Installation
• Electrical connection
• Operation options
• System integration
• Commissioning
• Diagnostic information
The document provides a detailed explanation of each individual parameter in the Expert operating menu. The description is aimed at those who work with the device over the entire life cycle and perform specific configurations.

1.3.2 Supplementary device-dependent documentation

Additional documents are supplied depending on the device version ordered: Always comply strictly with the instructions in the supplementary documentation. The supplementary documentation is an integral part of the device documentation.

1.4 Registered trademarks

HART®
Registered trademark of the FieldComm Group, Austin, Texas, USA
8 Endress+Hauser
Proline Promass P 500 HART About this document
TRI-CLAMP®
Registered trademark of Ladish & Co., Inc., Kenosha, USA
Endress+Hauser 9
Safety instructions Proline Promass P 500 HART

2 Safety instructions

2.1 Requirements for the personnel

The personnel for installation, commissioning, diagnostics and maintenance must fulfill the following requirements:
Trained, qualified specialists must have a relevant qualification for this specific function
and task. Are authorized by the plant owner/operator.
Are familiar with federal/national regulations.
Before starting work, read and understand the instructions in the manual and
supplementary documentation as well as the certificates (depending on the application). Follow instructions and comply with basic conditions.
The operating personnel must fulfill the following requirements:
Are instructed and authorized according to the requirements of the task by the facility's
owner-operator. Follow the instructions in this manual.

2.2 Designated use

Application and media
The measuring device described in these Operating Instructions is intended only for flow measurement of liquids.
Depending on the version ordered, the measuring device can also measure potentially explosive, flammable, poisonous and oxidizing media.
Measuring devices for use in hazardous areas, in hygienic applications or where there is an increased risk due to process pressure, are labeled accordingly on the nameplate.
To ensure that the measuring device remains in proper condition for the operation time:
Keep within the specified pressure and temperature range.
Only use the measuring device in full compliance with the data on the nameplate and
the general conditions listed in the Operating Instructions and supplementary documentation. Based on the nameplate, check whether the ordered device is permitted for the
intended use in the hazardous area (e.g. explosion protection, pressure vessel safety). Use the measuring device only for media to which the process-wetted materials are
sufficiently resistant. If the ambient temperature of the measuring device is outside the atmospheric
temperature, it is absolutely essential to comply with the relevant basic conditions as specified in the device documentation. →  8 Protect the measuring device permanently against corrosion from environmental
influences.
Incorrect use
Non-designated use can compromise safety. The manufacturer is not liable for damage caused by improper or non-designated use.
WARNING
L
Danger of breakage due to corrosive or abrasive fluids and ambient conditions!
Verify the compatibility of the process fluid with the sensor material.
Ensure the resistance of all fluid-wetted materials in the process.
Keep within the specified pressure and temperature range.
10 Endress+Hauser
Proline Promass P 500 HART Safety instructions
NOTICE
Verification for borderline cases:
For special fluids and fluids for cleaning, Endress+Hauser is glad to provide assistance
in verifying the corrosion resistance of fluid-wetted materials, but does not accept any warranty or liability as minute changes in the temperature, concentration or level of contamination in the process can alter the corrosion resistance properties.
Residual risks
WARNING
L
The electronics and the medium may cause the surfaces to heat up. This presents a burn hazard!
For elevated fluid temperatures, ensure protection against contact to prevent burns.

2.3 Workplace safety

For work on and with the device:
Wear the required personal protective equipment according to federal/national
regulations.
For welding work on the piping:
Do not ground the welding unit via the measuring device.
If working on and with the device with wet hands:
Due to the increased risk of electric shock, gloves must be worn.

2.4 Operational safety

Risk of injury.
Operate the device in proper technical condition and fail-safe condition only.
The operator is responsible for interference-free operation of the device.
Conversions to the device
Unauthorized modifications to the device are not permitted and can lead to unforeseeable dangers.
If, despite this, modifications are required, consult with Endress+Hauser.
Repair
To ensure continued operational safety and reliability,
Carry out repairs on the device only if they are expressly permitted.
Observe federal/national regulations pertaining to repair of an electrical device.
Use original spare parts and accessories from Endress+Hauser only.

2.5 Product safety

This measuring device is designed in accordance with good engineering practice to meet state-of-the-art safety requirements, has been tested, and left the factory in a condition in which it is safe to operate.
It meets general safety standards and legal requirements. It also complies with the EU directives listed in the device-specific EU Declaration of Conformity. Endress+Hauser confirms this by affixing the CE mark to the device.
Endress+Hauser 11
Safety instructions Proline Promass P 500 HART

2.6 IT security

Our warranty is valid only if the device is installed and used as described in the Operating Instructions. The device is equipped with security mechanisms to protect it against any inadvertent changes to the settings.
IT security measures, which provide additional protection for the device and associated data transfer, must be implemented by the operators themselves in line with their security standards.

2.7 Device-specific IT security

The device offers a range of specific functions to support protective measures on the operator's side. These functions can be configured by the user and guarantee greater in­operation safety if used correctly. An overview of the most important functions is provided in the following section.
Function/interface Factory setting Recommendation
Write protection via hardware write protection switch →  12
Access code (also applies for Web server login or FieldCare connection) →  13
WLAN (order option in display module)
WLAN security mode Enabled (WPA2-
WLAN passphrase (password) →  13
WLAN mode Access Point On an individual basis following risk
Web server→  13 Enabled. On an individual basis following risk
CDI-RJ45 service interface →  14 On an individual basis following risk
Not enabled. On an individual basis following risk
assessment.
Not enabled (0000).
Enabled. On an individual basis following risk
PSK)
Serial number Assign an individual WLAN passphrase during
Assign a customized access code during commissioning.
assessment.
Do not change.
commissioning.
assessment.
assessment.
assessment.

2.7.1 Protecting access via hardware write protection

Write access to the device parameters via the local display, Web browser or operating tool (e.g. FieldCare, DeviceCare) can be disabled via a write protection switch (DIP switch on the motherboard). When hardware write protection is enabled, only read access to the parameters is possible.
Hardware write protection is disabled when the device is delivered →  136.

2.7.2 Protecting access via a password

Different passwords are available to protect write access to the device parameters or access to the device via the WLAN interface.
12 Endress+Hauser
Proline Promass P 500 HART Safety instructions
• User-specific access code Protect write access to the device parameters via the local display, Web browser or operating tool (e.g. FieldCare, DeviceCare). Access authorization is clearly regulated through the use of a user-specific access code.
• WLAN passphrase The network key protects a connection between an operating unit (e.g. notebook or tablet) and the device via the WLAN interface which can be ordered as an option.
• Infrastructure mode When the device is operated in infrastructure mode, the WLAN passphrase corresponds to the WLAN passphrase configured on the operator side.
User-specific access code
Write access to the device parameters via the local display, Web browser or operating tool (e.g. FieldCare, DeviceCare) can be protected by the modifiable, user-specific access code (→  134).
When the device is delivered, the device does not have an access code and is equivalent to 0000 (open).
WLAN passphrase: Operation as WLAN access point
A connection between an operating unit (e.g. notebook or tablet) and the device via the WLAN interface (→  80), which can be ordered as an optional extra, is protected by the network key. The WLAN authentication of the network key complies with the IEEE 802.11 standard.
When the device is delivered, the network key is pre-defined depending on the device. It can be changed via the WLAN settings submenu in the WLAN passphrase parameter (→  128).
Infrastructure mode
A connection between the device and WLAN access point is protected by means of an SSID and passphrase on the system side. Please contact the relevant system administrator for access.
General notes on the use of passwords
• The access code and network key supplied with the device should be changed during commissioning.
• Follow the general rules for generating a secure password when defining and managing the access code or network key.
• The user is responsible for the management and careful handling of the access code and network key.
• For information on configuring the access code or on what to do if you lose the password, see the "Write protection via access code" section →  134

2.7.3 Access via Web server

The device can be operated and configured via a Web browser with the integrated Web server (→  71). The connection is via the service interface (CDI-RJ45) or the WLAN interface.
The Web server is enabled when the device is delivered. The Web server can be disabled if necessary (e.g. after commissioning) via the Web server functionality parameter.
The device and status information can be hidden on the login page. This prevents unauthorized access to the information.
For detailed information on device parameters, see: The "Description of Device Parameters" document →  213.
Endress+Hauser 13
Safety instructions Proline Promass P 500 HART

2.7.4 Access via OPC-UA

The device can communicate with OPC UA clients using the "OPC UA Server" application package.
The OPC UA server integrated in the device can be accessed via the WLAN access point using the WLAN interface - which can be ordered as an optional extra - or the service interface (CDI- RJ45) via Ethernet network. Access rights and authorization as per separate configuration.
The following Security Modes are supported as per the OPC UA Specification (IEC 62541):
• None
• Basic128Rsa15 – signed
• Basic128Rsa15 – signed and encrypted

2.7.5 Access via service interface (CDI-RJ45)

The device can be connected to a network via the service interface (CDI-RJ45). Device­specific functions guarantee the secure operation of the device in a network.
The use of relevant industrial standards and guidelines that have been defined by national and international safety committees, such as IEC/ISA62443 or the IEEE, is recommended. This includes organizational security measures such as the assignment of access authorization as well as technical measures such as network segmentation.
Transmitters with an Ex de approval may not be connected via the service interface (CDI-RJ45)!
Order code for "Approval transmitter + sensor", options (Ex de): BA, BB, C1, C2, GA, GB, MA, MB, NA, NB
14 Endress+Hauser
Proline Promass P 500 HART Product description
5
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3 Product description

The measuring system consists of a transmitter and a sensor. The transmitter and sensor are mounted in physically separate locations. They are interconnected by connecting cables.

3.1 Product design

Two versions of the transmitter are available.

3.1.1 Proline 500 – digital

Signal transmission: digital Order code for "Integrated ISEM electronics", option A "Sensor"
For use in applications not required to meet special requirements due to ambient or operating conditions.
As the electronics are located in the sensor, the device is ideal: For simple transmitter replacement.
• A standard cable can be used as the connecting cable.
• Not sensitive to external EMC interference.
 1 Important components of a measuring device
1 Electronics compartment cover 2 Display module 3 Transmitter housing 4 Sensor connection housing with integrated ISEM electronics: connecting cable connection 5 Sensor
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A0029593
Product description Proline Promass P 500 HART
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Nicht unter Spannung öffnen Do not open when energized Ne pas ouvrir sous tension
Power
I/O
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3.1.2 Proline 500

Signal transmission: analog Order code for "Integrated ISEM electronics", option B "Transmitter"
For use in applications required to meet special requirements due to ambient or operating conditions.
As the electronics are located in the transmitter, the device is ideal in the event of:
• Strong vibrations at the sensor.
• Sensor operation in underground installations.
• Permanent sensor immersion in water.
A0029589
 2 Important components of a measuring device
1 Connection compartment cover 2 Display module 3 Transmitter housing with integrated ISEM electronics 4 Electronics compartment cover 5 Sensor 6 Sensor connection housing: connecting cable connection 7 Connection compartment cover: connecting cable connection
16 Endress+Hauser

Proline Promass P 500 HART Incoming acceptance and product identification

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Order code: Ser. no.: Ext. ord. cd.:
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Date:
4 Incoming acceptance and product
identification

4.1 Incoming acceptance

Are the order codes on the delivery note (1) and the product sticker (2) identical?
Are the goods undamaged?
Do the nameplate data match the ordering information on the delivery note?
Is the document folder present with accompanying documents? Is the optional CD-ROM with the Technical Documentation present?
• If one of the conditions is not satisfied, contact your Endress+Hauser Sales Center.
• Depending on the device version, the CD-ROM might not be part of the delivery! The Technical Documentation is available via the Internet or via the Endress+Hauser Operations App, see the "Product identification" section →  18.

4.2 Product identification

The following options are available for identification of the device:
• Nameplate specifications
• Order code with breakdown of the device features on the delivery note
• Enter serial numbers from nameplates in the W@M Device Viewer (www.endress.com/deviceviewer): All information about the device is displayed.
• Enter the serial number from nameplates in the Endress+Hauser Operations App or scan the 2-D matrix code (QR code) on the nameplate using the Endress+Hauser Operations App: All information about the device is displayed.
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Incoming acceptance and product identification Proline Promass P 500 HART
Order code: Ser. no.: Ext. ord. cd.:
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Date:
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891012
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For an overview of the scope of the associated Technical Documentation, refer to the following:
• The "Additional standard documentation on the device"→  8 and "Supplementary device-dependent documentation"→  8 sections
• The W@M Device Viewer: enter the serial number from the nameplate (www.endress.com/deviceviewer)
• The Endress+Hauser Operations App: Enter the serial number from the nameplate or scan the 2-D matrix code (QR code) on the nameplate.

4.2.1 Transmitter nameplate

Proline 500 – digital
 3 Example of a transmitter nameplate
1 Name of the transmitter 2 Manufacturing location 3 Space for approvals: use in hazardous areas 4 Degree of protection 5 Electrical connection data: available inputs and outputs 6 Permitted ambient temperature (Ta)
7 2-D matrix code 8 Space for approvals and certificates: e.g. CE mark, C-Tick 9 Permitted temperature range for cable 10 Manufacturing date: year-month 11 Firmware version (FW) and device revision (Dev.Rev.) from the factory 12 Document number of safety-related supplementary documentation 13 Space for additional information in the case of special products 14 Available inputs and outputs, supply voltage 15 Electrical connection data: supply voltage 16 Extended order code (ext. ord. cd.) 17 Serial number (ser. no.) 18 Order code
A0029194
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Proline Promass P 500 HART Incoming acceptance and product identification
Order code: Ser. no.: Ext. ord. cd.:
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Date:
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Proline 500
A0029192
 4 Example of a transmitter nameplate
1 Manufacturing location 2 Name of the transmitter 3 Order code 4 Serial number (ser. no.) 5 Extended order code (ext. ord. cd.) 6 Degree of protection 7 Space for approvals: use in hazardous areas 8 Electrical connection data: available inputs and outputs 9 2-D matrix code 10 Manufacturing date: year-month 11 Document number of safety-related supplementary documentation 12 Space for approvals and certificates: e.g. CE mark, C-Tick 13 Space for degree of protection of connection and electronics compartment when used in hazardous areas 14 Firmware version (FW) and device revision (Dev.Rev.) from the factory 15 Space for additional information in the case of special products 16 Permitted temperature range for cable 17 Permitted ambient temperature (Ta)
18 Information on cable gland 19 Available inputs and outputs, supply voltage 20 Electrical connection data: supply voltage
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Incoming acceptance and product identification Proline Promass P 500 HART
Order code: Ser. no.: Ext. ord. cd.:
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Date:
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4.2.2 Sensor nameplate

A0029199
 5 Example of a sensor nameplate
1 Name of the sensor 2 Manufacturing location 3 Order code 4 Serial number (ser. no.) 5 Extended order code (Ext. ord. cd.) 6 Nominal diameter of the sensor; flange nominal diameter/nominal pressure; sensor test pressure; medium
temperature range; material of measuring tube and manifold; sensor-specific information: e.g. pressure range
of sensor housing, wide-range density specification (special density calibration) 7 Approval information for explosion protection, Pressure Equipment Directive and degree of protection 8 Flow direction 9 Manufacturing date: year-month 10 2-D matrix code 11 Document number of safety-related supplementary documentation 12 CE mark, C-Tick 13 Surface roughness 14 Permitted ambient temperature (Ta)
Order code
The measuring device is reordered using the order code.
Extended order code
• The device type (product root) and basic specifications (mandatory features) are always listed.
• Of the optional specifications (optional features), only the safety and approval­related specifications are listed (e.g. LA). If other optional specifications are also ordered, these are indicated collectively using the # placeholder symbol (e.g. #LA#).
• If the ordered optional specifications do not include any safety and approval-related specifications, they are indicated by the + placeholder symbol (e.g. XXXXXX-ABCDE +).
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Proline Promass P 500 HART Incoming acceptance and product identification

4.2.3 Symbols on measuring device

Symbol Meaning
WARNING!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in serious or fatal injury.
Reference to documentation
Refers to the corresponding device documentation.
Protective ground connection
A terminal which must be connected to ground prior to establishing any other connections.
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Storage and transport Proline Promass P 500 HART

5 Storage and transport

5.1 Storage conditions

Observe the following notes for storage:
Store in the original packaging to ensure protection from shock.
Do not remove protective covers or protective caps installed on process connections.
They prevent mechanical damage to the sealing surfaces and contamination in the measuring tube. Protect from direct sunlight to avoid unacceptably high surface temperatures.
Store in a dry and dust-free place.
Do not store outdoors.
Storage temperature→  198

5.2 Transporting the product

Transport the measuring device to the measuring point in the original packaging.
A0029252
Do not remove protective covers or caps installed on process connections. They prevent mechanical damage to the sealing surfaces and contamination in the measuring tube.

5.2.1 Measuring devices without lifting lugs

WARNING
L
Center of gravity of the measuring device is higher than the suspension points of the webbing slings.
Risk of injury if the measuring device slips.
Secure the measuring device against slipping or turning.
Observe the weight specified on the packaging (stick-on label).
A0029214
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Proline Promass P 500 HART Mounting

5.2.2 Measuring devices with lifting lugs

CAUTION
L
Special transportation instructions for devices with lifting lugs
Only use the lifting lugs fitted on the device or flanges to transport the device.
The device must always be secured at two lifting lugs at least.

5.2.3 Transporting with a fork lift

If transporting in wood crates, the floor structure enables the crates to be lifted lengthwise or at both sides using a forklift.

5.3 Packaging disposal

All packaging materials are environmentally friendly and 100 % recyclable:
• Outer packaging of device Polymer stretch wrap that complies with EU Directive 2002/95/EC (RoHS)
• Packaging
• Wooden crate treated in accordance with ISPM 15 standard, confirmed by IPPC logo
• Cardboard box in accordance with European packaging guideline 94/62EC,
recyclability confirmed by Resy symbol
• Carrying and securing materials
• Disposable plastic pallet
• Plastic straps
• Plastic adhesive strips
• Filler material Paper pads

6 Mounting

6.1 Installation conditions

No special measures such as supports are necessary. External forces are absorbed by the construction of the device.

6.1.1 Mounting position

Mounting location
A0028772
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Mounting Proline Promass P 500 HART
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2
3
4
5
To prevent measuring errors arising from accumulation of gas bubbles in the measuring tube, avoid the following mounting locations in the pipe:
• Highest point of a pipeline.
• Directly upstream of a free pipe outlet in a down pipe.
Installation in down pipes
However, the following installation suggestion allows for installation in an open vertical pipeline. Pipe restrictions or the use of an orifice with a smaller cross-section than the nominal diameter prevent the sensor running empty while measurement is in progress.
 6 Installation in a down pipe (e.g. for batching applications)
1 Supply tank 2 Sensor 3 Orifice plate, pipe restriction 4 Valve 5 Batching tank
DN Ø orifice plate, pipe restriction
[mm] [in] [mm] [in]
8 ³⁄₈ 6 0.24
15 ½ 10 0.40
25 1 14 0.55
40 22 0.87
50 2 28 1.10
Orientation
The direction of the arrow on the sensor nameplate helps you to install the sensor according to the flow direction (direction of medium flow through the piping).
Orientation Recommendation
A Vertical orientation
A0028773
1)
A0015591
B Horizontal orientation, transmitter at
top
Exceptions:
→  7,  25
A0015589
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2)
Proline Promass P 500 HART Mounting
1 2
Orientation Recommendation
C Horizontal orientation, transmitter at
bottom
A0015590
D Horizontal orientation, transmitter at
side
1) This orientation is recommended to ensure self-draining.
2) Applications with low process temperatures may decrease the ambient temperature. To maintain the
minimum ambient temperature for the transmitter, this orientation is recommended.
3) Applications with high process temperatures may increase the ambient temperature. To maintain the
maximum ambient temperature for the transmitter, this orientation is recommended.
A0015592
3)
Exceptions:
→  7,  25
If a sensor is installed horizontally with a curved measuring tube, match the position of the sensor to the fluid properties.
 7 Orientation of sensor with curved measuring tube
1 Avoid this orientation for fluids with entrained solids: Risk of solids accumulating. 2 Avoid this orientation for outgassing fluids: Risk of gas accumulating.
Inlet and outlet runs
No special precautions need to be taken for fittings which create turbulence, such as valves, elbows or T-pieces, as long as no cavitation occurs →  26.
A0029322 A0029323
Installation dimensions
For the dimensions and installation lengths of the device, see the "Technical Information" document, "Mechanical construction" section.
A0028774
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Mounting Proline Promass P 500 HART

6.1.2 Environment and process requirements

Ambient temperature range
Measuring device • –40 to +60 °C (–40 to +140 °F)
• Order code for "Test, certificate", option JP: –50 to +60 °C (–58 to +140 °F)
Readability of the local display
Dependency of ambient temperature on medium temperature→  198
If operating outdoors:
Avoid direct sunlight, particularly in warm climatic regions.
You can order a weather protection cover from Endress+Hauser. →  179.
System pressure
It is important that cavitation does not occur, or that gases entrained in the liquids do not outgas.
Cavitation is caused if the pressure drops below the vapor pressure:
• In liquids that have a low boiling point (e.g. hydrocarbons, solvents, liquefied gases)
• In suction lines Ensure the system pressure is sufficiently high to prevent cavitation and outgassing.
–20 to +60 °C (–4 to +140 °F) The readability of the display may be impaired at temperatures outside the temperature range.
For this reason, the following mounting locations are recommended:
• At the lowest point in a vertical pipe
• Downstream from pumps (no danger of vacuum)
A0028777
Thermal insulation
In the case of some fluids, it is important to keep the heat radiated from the sensor to the transmitter to a low level. A wide range of materials can be used for the required insulation.
The following device versions are recommended for versions with thermal insulation:
• Version with extended neck for insulation:
Order code for "Sensor option", option CG with an extended neck length of 105 mm (4.13 in).
• Extended temperature version:
Order code for "Measuring tube material", option TD or TG with an extended neck length of 105 mm (4.13 in).
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Proline Promass P 500 HART Mounting
NOTICE
Electronics overheating on account of thermal insulation!
Recommended orientation: horizontal orientation, sensor connection housing pointing
downwards. Do not insulate the sensor connection housing.
Maximum permissible temperature at the lower end of the sensor connection housing:
80 °C (176 °F) Thermal insulation with extended neck free: We recommend that you do not insulate
the extended neck in order to ensure optimum dissipation of heat.
A0034391
 8 Thermal insulation with extended neck free
Heating
NOTICE
Electronics can overheat due to elevated ambient temperature!
Observe maximum permitted ambient temperature for the transmitter .
Depending on the fluid temperature, take the device orientation requirements into
account .
NOTICE
Danger of overheating when heating
Ensure that the temperature at the lower end of the transmitter housing does not
exceed 80 °C (176 °F). Ensure that sufficient convection takes place at the transmitter neck.
Ensure that a sufficiently large area of the transmitter neck remains exposed. The
uncovered part serves as a radiator and protects the electronics from overheating and excessive cooling. When using in potentially explosive atmospheres, observe the information in the
device-specific Ex documentation. For detailed information on the temperature tables, see the separate document entitled "Safety Instructions" (XA) for the device.
Heating options
If a fluid requires that no heat loss should occur at the sensor, users can avail of the following heating options:
• Electrical heating, e.g. with electric band heaters
• Via pipes carrying hot water or steam
• Via heating jackets
Vibrations
The high oscillation frequency of the measuring tubes ensures that the correct operation of the measuring system is not influenced by plant vibrations.

6.1.3 Special mounting instructions

Drainability
When installed vertically, the measuring tube can be drained completely and protected against buildup.
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Mounting Proline Promass P 500 HART
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A
B
C
When the sensor is installed in a horizontal line, eccentric clamps can be used to ensure complete drainability. When the system is pitched in a specific direction and at a specific slope, gravity can be used to achieve complete drainability. The sensor must be mounted in the correct position to ensure full drainability in the horizontal position. Markings on the sensor show the correct mounting position to optimize drainability.
A0016583
1 Eccentric clamp connection 2 "This side up" label indicates which side is up 3 Slope the device in accordance with the hygiene guidelines. Slope: approx. 2 ° or 35 mm/m (0.42 in/feet) 4 Transmitter 5 Line on the underside indicates the lowest point of the eccentric process connection.
Sanitary compatibility
When installing in hygienic applications, please refer to the information in the "Certificates and approvals/hygienic compatibility" section →  209.
Securing with mounting clamp in the case of hygiene connections
It is not necessary to provide additional support for the sensor for operational performance purposes. If, however, additional support is required for installation purposes, the following dimensions must be observed.
Use mounting clamp with lining between clamp and measuring instrument.
A0030298
DN A B C
[mm] [in] [mm] [in] [mm] [in] [mm] [in]
8 ³⁄₈ 298 11.73 33 1.3 28 1.1
15 ½ 402 15.83 33 1.3 28 1.1
25 1 542 21.34 33 1.3 38 1.5
40 1 ½ 658 25.91 36.5 1.44 56 2.2
50 2 772 30.39 44.1 1.74 75 2.95
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Proline Promass P 500 HART Mounting
213 (8.4)
39 (1.5)
243 (9.6)
203 (8.0)
146 (5.75)
48 (1.9)
12 (0.47)
280 (11.0) 255 (10.0)
134 (5.3)
30 (1.18)
Zero point adjustment
All measuring devices are calibrated in accordance with state-of-the-art technology. Calibration takes place under reference conditions→  193. Therefore, a zero point adjustment in the field is generally not required.
Experience shows that zero point adjustment is advisable only in special cases:
• To achieve maximum measuring accuracy even with low flow rates.
• Under extreme process or operating conditions (e.g. very high process temperatures or very high-viscosity fluids).
Protective cover
 9 Weather protection cover for Proline 500 – digital
 10 Weather protection cover for Proline 500

6.2 Mounting the measuring device

6.2.1 Required tools

A0029552
A0029553
For transmitter
For mounting on a post:
• Proline 500 – digital transmitter
• Open-ended wrench AF 10
• Torx screwdriver TX 25
• Proline 500 transmitter Open-ended wrench AF 13
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Mounting Proline Promass P 500 HART
For wall mounting: Drill with drill bit ⌀ 6.0 mm
For sensor
For flanges and other process connections: Corresponding mounting tools

6.2.2 Preparing the measuring device

1. Remove all remaining transport packaging.
2. Remove any protective covers or protective caps present from the sensor.
3. Remove stick-on label on the electronics compartment cover.

6.2.3 Mounting the measuring device

WARNING
L
Danger due to improper process sealing!
Ensure that the inside diameters of the gaskets are greater than or equal to that of the
process connections and piping. Ensure that the gaskets are clean and undamaged.
Install the gaskets correctly.
1. Ensure that the direction of the arrow on the nameplate of the sensor matches the flow direction of the fluid.
2. Install the measuring device or turn the transmitter housing so that the cable entries do not point upwards.

6.2.4 Mounting the transmitter housing: Proline 500 – digital

CAUTION
L
Ambient temperature too high!
Danger of electronics overheating and housing deformation.
Do not exceed the permitted maximum ambient temperature .
If operating outdoors: Avoid direct sunlight and exposure to weathering, particularly in
warm climatic regions.
A0029263
CAUTION
L
Excessive force can damage the housing!
Avoid excessive mechanical stress.
The transmitter can be mounted in the following ways:
• Post mounting
• Wall mounting
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