Splash RPX-ii Color Server
Troubleshooting Guide
© 2007 Electronics for Imaging, Inc. The information in this publication is covered
under Legal Notices for this product.
45060095
28 February 2007
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C
C
ONTENTS
ONTENTS
CONTENTS
NTRODUCTION
I
The troubleshooting process
Terminology and conventions
T
ROUBLESHOOTING
Splash RPX-ii Macintosh computer
Network Connect
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6
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Checking the dongle 9
Connecting to the network 9
Connecting to the Fiery 10
Direct Connect
Checking connections 11
Checking the dongle 11
Checking the IP address on the copier 11
Printing
Printing to the copier 14
Printing to the Fiery 16
Reinstalling Fiery system software
I
NDEX
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:
NTRODUCTION
I
The troubleshooting process
INTRODUCTION
This document identifies common problems that may occur with the Splash RPX-ii Color
Server and suggests ways of correcting them.
The Splash RPX-ii Color Server is connected to the DocuColor 240/250, DocuColor
242/252, and DocuColor 260 and a Fiery Network Controller by using Direct Connect
or Network Connect. This document discusses problems that may occur with any of the
following:
•Splash RPX-ii Color Server
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•Interface between the Splash RPX-ii Color Server and the Fiery Network Controller
•Interface between the Splash RPX-ii Color Server and the network
Issues that relate exclusively to the Fiery Network Controller and the interface between
the Fiery Network Controller and the DocuColor 240/250, DocuColor 242/252, and
DocuColor 260 are beyond the scope of this document. For information about operating,
servicing, and troubleshooting the Fiery Network Controller, see the documentation that
accompanies it.
N
OTE
Detailed information about the Apple Macintosh computer is beyond the scope of
this document. If you require more information specifically about operating, servicing, and
troubleshooting the Macintosh computer, see the documentation that accompanies your
Macintosh.
INTRODUCTION
Terminology and conventions
This document uses the following terminology and conventions.
Term or convention Refers to
Copier DocuColor 240/250, DocuColor 242/252, and DocuColor 260
Fiery Fiery Network Controller
Mac OS Mac OS X
Splash RPX-ii Splash RPX-ii Color Server
Titles in italics
Windows Microsoft Windows 2000, Windows XP, Windows Server 2003
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