Dyson 308008-01 User Manual

Setting up Dyson Link app

1. Download the Dyson Link app,
available on iOS and Android.

2. Select ‘Add a Product’ from

OPERATING MANUAL

within the app and follow the
on screen instructions.

3. Input the above information
when requested to do so.

REGISTER YOUR DYSON

2 YEAR GUARANTEE
TODAY

HP02

Thank you for choosing

IMPORTANT SAFETY INSTRUCTIONS

to buy a Dyson appliance

After registering your 2 year Dyson guarantee, your
Dyson appliance will be covered for parts and labour
(excluding filters) for 2 years from the date of purchase,
subject to the terms of the guarantee. If you have any
questions about your Dyson appliance, call the Dyson
Helpline with your serial number and details of where/
when you bought the appliance. Most questions can
be solved over the phone by one of our trained Dyson
Helpline staff.
Your serial number can be found on your rating plate
which is on the base of the appliance.
Visit our website to register your Dyson full parts and
labour guarantee online, and for online help, support
videos, general tips and useful information about Dyson.
AU:
www.dyson.com.au/support
NZ:
www.dyson.co.nz/support

Note your serial number for future reference.

This illustration is for example purposes only.

BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS
IN THIS MANUAL AND ON THE APPLIANCE

When using an electrical appliance, basic precautions should always be followed, including
the following:

WARNING

THE FAN AND THE REMOTE CONTROL BOTH CONTAIN MAGNETS.

1. Pacemakers and defibrillators may be affected by strong magnetic fields. If you or someone in your
household has a pacemaker or defibrillator, avoid placing the remote control in a pocket or near to
the device.

2. Credit cards and electronic storage media may also be affected by magnets and should be kept away
from the remote control and the top of the appliance.

WARNING

These warnings apply to the appliance, and also where applicable, to all tools, accessories,
chargers or mains adaptors.

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR IN J UR Y:

1. When used in heating mode the appliance is hot when in use and for a short period after use.
To avoid burns, do not let bare skin touch hot surfaces. When moving the appliance hold it by the
base, not the air loop amplifier.

2. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains, at least

0.9m (3 feet) from the front of the appliance and keep them away from the sides and rear when the
appliance is plugged in.

3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other
than that shown in this manual, or advised by the Dyson Customer Care Helpline. Any other use not
recommended by the manufacturer may cause fire, electric shock, or injury to persons.

4. Ensure appliance is fully assembled in line with the instructions before use. Do not dismantle the
appliance or use without the loop amplifier fitted.

5. Do not allow to be used as a toy. Close attention is necessary when used by or near children.
Children of less than 3 years should be kept away unless continuously supervised. Children should be
supervised to ensure that they do not play with the appliance and remote control.

6. Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that
it has been placed or installed in its intended normal operating position and they have been given
supervision or instruction concerning use of the appliance in a safe way and understand the hazards
involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean
the appliance or perform user maintenance. CAUTION – Some parts of this product can become
very hot and cause burns. Particular attention has to be given where children and vulnerable people
are present.

7. This Dyson appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction by a responsible person concerning use of the appliance to ensure that they
can use it safely.

8. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces. Do not use in bathrooms,
laundry areas or similar indoor locations. Never locate the appliance where it may fall into a bath or
other water container. Do not use or store where it may get wet or in the immediate surroundings of a
bath, a shower, or a swimming pool.

9. This appliance has hot parts inside. Do not use it in areas where petrol, paint, or flammable liquids
are used or stored or where their vapours are present. Do not use in conjunction with or directly next
to an air freshener or similar products.

10. Do not locate directly below a mains electricity supply socket.

11. Always plug directly into a wall socket. Never use with an extension cable as overloading may result in
the cable overheating and catching fire.

12. Do not handle any part of the plug or appliance with wet hands.

13. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by
Dyson, its service agent or similarly qualified person in order to avoid a hazard.

2

3

14. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable.

15. Do not stretch the cable or place the cable under strain. Keep cable away from heated surfaces.

16. Do not run cable under carpeting. Do not cover cable with throw rugs, runners or similar coverings.
Arrange cable away from traffic area and where it will not be tripped over.

17. To prevent a possible fire, do not use with any opening or exhaust blocked, and keep free of dust, lint,
hair, and anything that may reduce airflow. Do not put any object into the inlet grill or the exhaust
opening as this may cause an electric shock or fire, or damage the appliance.

18. Do not use on soft surfaces, such as a bed, where openings may become blocked.

19. In order to avoid overheating, do not cover the heater.

20. For the best performance, place on the floor, in the corner of the room, at least 1m from any wall and
facing into the centre of the room.

21. Turn off all controls before unplugging. Unplug before connecting any tool or accessory.

22. Do not use any cleaning agents or lubricants on this appliance. Unplug before cleaning or carrying
out any maintenance.

23. If there is a loose fit between the plug and the socket or the plug becomes very hot, the socket may
need to be replaced. Check with a qualified electrician to replace the socket.

24. WARNING: Chemical Burn and Choking Hazard. Keep batteries away from children. This product
contains a lithium button/coin cell battery. If a new or used lithium button/coin cell battery is
swallowed or enters the body, it can cause severe internal burns and can lead to death in as little as
2 hours. Always completely secure the battery compartment. If the battery compartment does not
close securely, stop using the product, remove the batteries, and keep it away from children. If you
think batteries might have been swallowed or placed inside any part of the body, seek immediate
medical attention.

25. If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged,
left outdoors, or dropped into water, do not use and contact the Dyson Customer Care Helpline.

26. Contact the Dyson Customer Care Helpline when service or repair is required. Do not disassemble
the appliance as incorrect reassembly may result in an electric shock or fire.

27. Do not put any object into openings or the inlet grille. Do not use with any opening blocked; keep free
of dust, lint, hair, and anything that may reduce airflow.

28. Always carry the appliance by the base, do not carry it by the loop amplifier.

29. To avoid a tripping hazard wind the cable when not in use.

30. Do not use near furnaces, fireplaces, stoves or other high temperature heat sources.

31. Do not use in conjunction with or directly next to an air freshener or similar products. Do not
spray or apply perfumes directly on or near the filter. Keep essential oils and chemicals away from
the appliance.

32. The appliance should not be forcefully turned or oscillated, under any circumstances. This will cause
damage to the oscillation mechanism.

33. When removing or replacing the filter, take care to keep your fingers clear.

IMPORTANT SAFETY FEATURES

For your safety this appliance is fitted with automatic cut-out switches that operate if it tips
over or overheats. If the switches operate, unplug the appliance and allow it to cool. Before
restarting, check and clear any blockages and ensure the appliance is on a solid level surface.

Setting up Dyson Link app

The appliance can be enhanced when connected to the Dyson Link app on your smart device.

Download the Dyson Link app,
available on iOS and Android.

Display icons

Flashing green =

Flashing white =

Solid white =

Off =

Solid white =

Solid green =

Off =

Wi-Fi is ready to connect
to your Dyson Link app

Wi-Fi connecting

Wi-Fi connected

Wi-Fi disabled

cleaning/ air quality target has
not been met

clean/air quality target has
been met

appliance is not in auto
cleaning mode

Select ‘Add a Product’ from within
the app and follow the on screen
instructions.

Remote control

Standby ON/OFF

Airflow speed control

Auto mode

Focused mode

Sleep timer

The Dyson Link app can also be used to control your appliance.

Remote control docks magnetically.

Attach the remote control to the top of the
appliance with the buttons facing down.

Product SSID

XXXXX-XXX-X X-XXXXXXXX-XXXX

Product Wi-Fi Password

XXXXXXXX

Ma c a ddress

XX:XX:XX:X X:XX:X X

In order to connect the appliance,
you will need the information on
the front on this manual.

Cooling mode

Thermostat control

Oscillation ON/OFF

Diffused mode

Night mode

READ AND SAVE THESE INSTRUCTIONS

THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ON LY

Do not pull on
the cable.

4

In order t o avoid
overheating and fire
hazard, do not cover
the appliance.

Do not store near
heat sources.

Do not carry by th e
air loop amplifier.
The air lo op amplifier
is not a handle.

Do not use near
naked flames.

Do not spray scen ted
produc ts such as air
freshener or perfume
near the filter or
the appliance.

Solid red =

Solid white =

Solid white =

Off =

appliance is heating

appliance has reached target
temperature

appliance is in night mode

appliance is not in night mode

To operate, point the
remote control toward
the front of the base.

5

Heating and cooling modes

Appliance is in cooling mode

Press the blue cooling mode button to enter cooling mode.
The power button light will change from red to blue to
indicate that you have entered cooling mode.

To adjust the airflow speed use the airflow control button or
use auto mode for automatic control.

On first use, the appliance will default to a temperature 3°C
higher than the detected room temperature. Thereafter, the
appliance will remember the last target temperature set.

Auto mode

Selecting auto mode adjusts the airflow according to the air quality in the room.

When auto mode is enabled (indicated by an A symbol in the bottom left corner of the display), the on-board sensors
will intelligently adjust the speed of the appliance according to the air quality.

Auto mode behaviour differs slightly between cooling and heating modes.

Appliance is in auto cooling mode

Press the red thermostat control button until the digital display shows the target room temperature. The power button light will change
from blue to red to indicate that you have entered heating mode. The heating symbol will be red while heating and will change to
white when the target room temperature has been reached. Once the target room temperature has been reached, the appliance will
stop heating the air. If the room temperature falls below the target temperature, the appliance will start to heat again. The red circle
surrounding the power button remains on when the product is in heater mode. To adjust the airflow speed use the airflow control button
or use auto mode for automatic control.

Air quality below target

If the air is clean the A symbol will turn green and the numerical display will switch off. If the air quality worsens the A symbol
will turn white and the appliance will automatically restart cleaning the room. While cleaning, the numerical display will show
the airflow speed.

Air quality improving

Air quality target met

Appliance is in auto heating modeAppliance is in heating mode

• Air quality below target

• Below target room
temperature

• Air quality below target

• Target room temperature
met

Room heating to 23°C Room heated to 23°C or above

Each time the heating mode is selected, it conducts a short calibration cycle. Airflow will be automatically controlled during this cycle.
Once the calibration cycle is complete, it will revert to the selected airflow speed.

6

• Air quality target met

• Below target room
temperature

When auto mode is used while in heating mode, the appliance is both purifying and heating the air. The appliance will display
the target room temperature, not the fan airflow. Once the target room temperature has been reached, the appliance will stop
heating the air. If the air quality target has not been met, the fan will continue to run in order to keep purifying the air. If the room
temperature falls below the target temperature, the appliance will start to heat again.

For additional control the Dyson Link app can be used to further adjust the sensitivity of the appliance.
A period of 6 days is required after the machine is first used for the sensor to calibrate. During this period the machine may
be more sensitive to VOCs (such as odours) than normal.

• Air quality target met

• Target room
temperature met

7

Night mode

Sleep timer Tilt function

The night mode will dim the display and run quietly, making it ideal for use while sleeping.

When night mode is enabled (indicated by an illuminated
half moon symbol in the bottom right corner of the display),
the display will dim and after 5 seconds will fade to off.
The half moon symbol remains illuminated.

If the appliance is not in auto mode, the airflow speed will reduce to level 4. When night mode is activated, if it is already
below level 4, it will remain the same. This can be manually changed if desired. The display will illuminate briefly, then fade
as before. If in auto mode the airflow speed will be reduced automatically.

5 secs

Oscillation and airflow speed control

The sleep timer will
turn your appliance
off once the time set
has passed.

To set the sleep timer, select the desired time. When time
reaches zero, the appliance will go into standby mode.
To cancel, increase the time until two dashes appear.

Clearing blockages

Carefully hold the base and the main body. Tilt the amplifier
forward or backward for the required airflow angle.

Diffused and focused modes

Oscillation control

To start the appliance
oscillating, press the
oscillation control button.
To stop the appliance
oscillating, press it again.
The appliance will not
oscillate when the control
buttons are pressed.

Diffused mode

Press the wide angle button
to change from a personal
directed airflow to a whole
room airflow.

Heating and cooling modes
work in this mode.

Airflow speed control

To change the airflow speed
press the airflow control
button. The digital display
will show the new fan speed.
If in heater mode after

2.5 seconds it will change
back to displaying the target
temperature.

Focused mode

Press the narrow angle button
to change from a whole room
airflow to a personal directed
airflow.

Heating and cooling modes
work in this mode.

Ensure the appliance is unplugged. If the appliance has been in use, leave for 1 to 2 hours in order to allow the appliance to cool
down completely. Look for blockages in the air inlet holes and in the small aperture inside the air loop amplifier. Use a soft brush
to remove debris.

Cleaning

Unplug from the mains electricity supply. If the appliance has been in use, leave for
1 to 2 hours before cleaning to allow the appliance to cool completely. Dust may
accumulate on the surface of the machine. Wipe dust from the loop, filter unit and
other parts with a dry or damp cloth when dust accumulates. Do not use detergents
or polishes.

CAUTION: hot when in use

This appliance is hot when in use and for
a short period after use. Do not let bare
skin touch hot surfaces. If children are
present, consider positioning the appliance
out of their reach.

8

9

6 sec

Replacing the filter unit

Replacing the filter unit

1 2 3

When your non-washable filter unit needs replacing the
appliance will display the pattern shown. To replace
the non-washable filter unit, follow these steps. If the
appliance has been in use, leave for 1 to 2 hours before
replacing the filter unit to allow the appliance to cool
down completely. Your Dyson appliance is programmed
to remind you to replace the filter unit after 12 months
based on 12 hours usage a day. Please note your
indicator will activate sooner with more use.
The indicator is only a guide and you may need
to replace the filter unit more regularly.

10 11 12

Clean the hatch every time the filter
is replaced. Open the small hatch on
the side of the appliance. Use a cotton
bud to clean inside and remove any
debris. This maintains sensor accuracy
and ensures the continuing high
performance of the appliance.

click click

4 5 6

7 8 9

13

A clockwise-rotating loading pattern will
be shown on the LED display.

When you have re-assembled your appliance, press and hold the ‘Standby ON/OFF’
button for 6 seconds on the remote control to reset the filter indicator.

Once the loading pattern is complete,
the appliance will return to its normal
usage.

10

click click

The Dyson Link app will notif y you when your non-washable filter needs to be replaced.
The filter indicator can also be reset from within the Dyson Link app.

11

Enabling or Disabling Wi-Fi

10-20 secs

Wi-Fi disabled Wi-Fi enabled

If Wi-Fi is disabled, the appliance will not connect to the Dyson Link app.

Wi-Fi can be enabled or disabled by pressing and holding the ON/ OFF button on the appliance for between
10 and 20 seconds.

Clearing your Wi-Fi settings

21 secs

Press and hold the ON/ OFF button
on the appliance for longer than 20
seconds.

If you clear your network settings the appliance will not connect to the Dyson Link app.

It is possible to remove your network details from the appliance.

The Wi-Fi symbol will flash alternately between
white and green to indicate that your network
details have been removed.

Troubleshooting

If you see a flashing ‘E’ when trying
to use the appliance, it is unable to
do what has been requested.

Make sure you have checked the following:

The room temperature is above 5°C.

There are no blockages in the inlet grille or loop amplifier outlet.

The filter has been correctly assembled and doesn’t need to be replaced.

The appliance is correctly plugged in directly to the wall outlet.

If the message still displays, unplug and leave for 10 seconds before turning
on again. If the problem persists, please call the Dyson Helpline.

If you see a solid ‘E’ when trying to use
the appliance, it shows the appliance
has stopped functioning correctly.

Solid white =

Flashing white =

Flashing green =

Off =

Wi-Fi connected

Wi-Fi connecting

Wi-Fi is ready to
connect to your
Dyson Link app

Wi-Fi disabled

USING YOUR DYSON APPLIANCE

PLEASE RE AD THE 'IMPORTANT SAFET Y INSTRUCTIONS' IN THIS
DYSON OPERATING MANUAL BEFORE PROCEEDING.

LOOKING AFTER YOUR DYSON APPLIANCE

• Do not car ry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by th e Dyson Customer Care Helpline.

• Alway s disconnect the plug from the mains before inspecting for problems. If the
appliance will not operate, first check th e mains so cket has electricity supply and
that the plug is properly inserted into the socket.

OPERATION

• Ensure appliance is fully assembled in line with the instructions before use.
Do not dismantle the appliance or use withou t the loop amplifier fit ted.

• The appliance will not operate in heating mo de unless the target temperature is
above the room temperature.

• Each time the heating mode is selected, it conduc ts a short calibration c ycle.
Airf low will be automa tically controlled during this cycle. Once the calibration
cycle is complete, it will revert to the selected airflow speed.

• The appliance will not oscillate when the control but tons are pressed.

• Do not lubricate any part of this appliance.

AUTO MODE

• A period of 6 days is required after the machine is fir st used for the sensor to
calibrate. During this period the machine m ay be more sensitive to VOCs
(such as odours) than normal.

CONTROL WITHOUT THE REMOTE

• The appliance can be controlled through your Dyson Link app.

DYSON LINK APP CONNECTIVITY

• You must have a live Internet connection in order for the Dyson Link app
to work.

• The appliance only conne cts to 2.4GHz networks, which includes mostmodern
routers. Check your router docum entation for compatibility.
Supported Wi-Fi protocols:

– IEEE802.11b (Not recommended)
– IEEE802.11g
– EEE802.11n (Support only for 2.4GHz)

TILT FUNCTION

• Carefully hold the base and the main body. Tilt the amplifier forward or
backward for the required airflow angle.

AUTOMATIC CUT-OUT

• For your safety this appliance is f itted with au tomatic cut-out switches that
operate if the appliance tips over or overheats. If the switches operate, unplug
the appliance and allow it to cool. Before restarting the appliance check and
clear any blockages and ensure the appliance is on a solid level sur face.

• In heating mode the appliance will automatically s witch ‘O FF’ af ter 9 hours of
continuous use and will return to standby mode. To restart the machine, press
the powe r button on either the remote control or the base, or re star t via the
Dyson Link app.

REPLACEABLE PARTS

BAT TERY REPLACEMENT

CAUTION

• Unscrew the bat ter y compartment on the remote control. Loosen the base and
pull to remove the b at te ry.

• Do not ins tall backwards or shor t circuit the batteries.

• Do not at tempt to dismantle or charge the batteries. Ke ep away f rom fire.

• Always replace the screw in the remote control.

• Follow ba ttery manu fact urers' instructions when installing new bat teries
(battery t ype C R 2032).

NON-WASHABLE FILTER UNIT

• Your filter unit is non-washable and non-recyclable.

• To replace your filte r unit follow the steps as shown.

• To dispose of your old filter unit: remove it from the appliance and place it in
your household waste bin.

• A new filter unit can be purchased at w ww.dyson.com/filter.

DISPOSAL INFORMATION

Dyson produc ts are made from high grade recyclable materials. P lease dispose
of this product responsibly and re cycle where possible.
When your Dyson appliance reaches the end of its life, we are responsible for
its safe dispos al. You can send your old Dyson appliance b ack to us (at our cost)
and we will organise for it to be recycled.*
*Please note that not all p arts are recyclable. Recycling of parts is subject to the
capabilities of 3rd party suppliers. Available in Australia only.

Simply:

1. Box up your old Dyson appliance.

2. Take the package to your local pos t off ice and send to the address below:

Dyson We Recycle
Reply Paid 83 215
Dyson Service Centre
8–10 Mangrove Lane
Taren Point, NSW 2229

• Keep the used batteries away from children as these can still harm children
if swallowed.

• Your filter unit is non-washable and non-recyclable.

• The bat ter y should be removed from the produc t before disposal.

DYSON CUSTOMER CARE

THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE

After regis tering your 2 year Dyson guarantee, your Dyson appliance will be
covered for par ts and labour (excluding filters) for 2 years from the date of
purchase, subject to the terms of the guarantee. If you have any questions about
your Dyson appliance, call the Dyson Helpline with your serial number and
details of where/when you bought the appliance. Most questions can be solved
over the phone by one of our trained Dyson Helpline staff.
Your serial number can be found on your rating plate which is on the base of
the appliance.

• If your Dyson appliance needs a service, call the D yson Customer Care Helpline
so we can discuss the available options.

REGISTERING YOUR DYSON GUARANTEE

To help us ensure you receive prompt and ef ficient ser vice, please register as a
Dyson appliance owner. There are four ways to do this:

• Online:
AU: www.dyson.com.au/register
NZ: ww w.dyson.co.nz/regis ter

• By calling the Dyson Customer Care Helplin e.
AU 1800 239 766
NZ 0800 397 6 67

• By completing and returning the enclosed form to us by mail.

• SMARTPHONE. Downlo ad the Dyson Link app and you will be taken through
registration as part of the set up.
This will confirm ownership of your D yson appliance in the event of an insurance
loss, and enable us to contact you if necessary.

2 YEAR DYSON GUARANTEE

TERMS AND CONDITIONS OF THE DYSON
2 YEAR GUARANTEE

WHAT IS COVERED

• The repair or replacement of your D yson appliance (at Dyson’s discretion) if it
is found to be defe ctive due to faulty materials, workmanship or function within
2 years of purchase or delivery (if any part is no longer available or out of
manufacture Dyson w ill repla ce it with a functional replacement par t).

• This Dyson guarantee will only be valid if the appliance is used in the country in
which it was sold.

WHAT IS NOT COVERED

• Replacement filters. The machine’s filter is not covered by the guarantee.
Under your Dyson guarantee, Dyson shall not be liable for costs of repair or
replacement of a produc t incurred as a result of:

• Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the Dyson appliance which is not in
accordance with this Dy son Operating M anual.

• Use of the Dyson applianc e for any thing other than normal domestic purposes
in the country of purchase.

• Use of parts not assembled or installe d in accordance with the instruc tions
of Dyson.

• Use of parts and accessories other than those produced or recommended
by Dyson.

• Fault y installation (except where installed by Dyson).

• Repairs or alterations carried out by par ties other than Dyson or its
authorised agents.

• Blockages – please refer to the illustrations and the sec tion ’Cle aring
blockages‘ in this D yson Operating Manual for details of how to look for and
clear blockages.

• Normal wear and tear (e.g. fuse etc.).

• If your Dyson guarantee does not apply, you may have statutor y rights
and reme dies available to you as a consumer. If you are in any doubt as to
what is covered by your Dyson guarantee, please call the Dyson Customer
Care Helpline.

12

13

AUSTRALIAN CONSUMER L AW

The details of the D yson guarantee are set out below. In addition to your rights
under the Dyson guarantee, we also provide the follow ing statement as required
by the Aus tralian Consumer Law: In Australia, your D yson appliance comes with
statutory guarantees tha t cannot b e excluded under the Aus tralian Consumer
Law. You are entitled to a replacement or refund for a major failure and for
compensation for any oth er reasonably foreseeable loss or damage. You are
also entitled to have your D yson appliance repaire d or replaced if it f ails to be of
acceptable quality and the failure does not amount to a major failure.

DYSON 2 YEAR GUARANTEE

TERMS AND CONDITIONS OF YOUR DYSON
2 YEAR GUARANTEE.

• The Dyson guarantee becomes effective from the date of purchase.

• All work w ill be carried out by Dyson Appliances (Aust) P ty Ltd., Avery Robinson
Ltd. (NZ) or their authorised agents.

• Any par ts replaced by Dyson or its ser vice a gents will become the proper ty of
Dyson Appliances (Aust) Pty Ltd. or Avery Robinson Ltd. (NZ).

• The repair or replacement of your D yson appliance under the Dyson guarantee
will not ex tend the period of the D yson guarantee.

• The Dyson guarantee provides benefits which are additional to and do not af fec t
your statutor y rights as a consumer.

• You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carr ied out on your Dyson appliance.
Without this proof, any work carried out pursuant to the Dyson guarantee and
any associated deliver y charges (both to and from us) will be at your cost,
subjec t to your s tatutory rights and remedies as a consumer. Please keep your
receipt or delivery note.

ABOUT YOUR PRIVACY

PRIVACY AND PERSONAL DATA PROTECTION

You will need to provide us with basic contact information when you register
your Dyson Product or th e Dyson Link App;

WHEN REGISTERING YOUR DYSON PRODUCT

• You will need to provide us with basic contact information to register your
produc t and enable us to support your guarantee.

WHEN REGISTERING VIA THE DYSON LINK APP

You will need to provide us with basic contact information to register the Dyson
Link App; this enables us to se curely link your product to your instance of
the App.

• When you register, you will have the opportunity to choose whether you would
like to receive communications from us. If you opt-in to communications
from Dyson, we will send you details of special offers and new s of our latest
innovations. We never sell your inform ation to third par ties and only use
information that you share with us as defined by our pr ivacy policies which are
available on our website. www.dyson.com.au/support/privacypolicy

JN .74152 PN .3 07417-0 7-0 2 01. 06 .16 www.dyson.com

Serial number

GUARANTEE FORM

Date of purchase

Title

First name

Address

Postcode

e-mail

Telephone Mobile

As a Dyson purifier owner, you can hear about Dyson
inventions, services and products before anyone else.
If it’s okay to contact you, please let us know how we
may do this.

By mail Yes No

By phone Yes No

By email Yes No

By text message Yes No

/ /

Surname

We sometimes ask other companies (such as market researchers) to
contact owners on our behalf. We do this to get feedback on ideas or
ask you to try new products and services. Would this be okay?

Yes

Country of purchase

No

UK ROI

4 EASY WAYS TO REGISTER YOUR 2 YEAR GUARANTEE

REGISTER

WITH YOUR
SMARTPHONE

Download the Dyson
Link app and you
will be taken through
registration as part of the
set up.

REGISTER

ONLINE

Visit our website to register
your Dyson full parts and
labour guarantee online.

AU: www.dyson.com.
au/register
NZ: www.dyson.co.nz/
register

REGISTER

BY PHONE

Call our dedicated
Helpline.

AU 1800 239 766
NZ 0800 397 667

REGISTER

BY MAIL

Complete and return
the form to Dyson in the
envelope supplied.