OPERATING MANUAL
AS S EM BLY
Remote control docks magnetically.
1 2
REGISTER
YOUR DYSON 2 YEAR
GUARANTEE TODAY
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2
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING
TO BUY A DYSON APPLIANCE
Your Dyson appliance will be covered for parts and
labour for 2 years from the date of purchase, as
detailed in the terms of the Dyson guarantee in this
Dyson Operating Manual.
If you have a query about your Dyson appliance, call
the Dyson Customer Care Helpline quoting your serial
number and details of where and when you bought the
appliance. Alternatively, contact us via the website.
Your serial number can be found on your rating plate
which is on the base of the appliance.
Most queries can be solved over the phone by one of
our Dyson Customer Care Helpline staff (details below).
Visit our website to register your Dyson full parts and
labour guarantee online.
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
Note your serial number for future reference.
This illustration is for example purposes only.
3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE
REGISTER
ONLINE
Visit our website to register
your Dyson full parts and
labour guarantee online.
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
REGISTER
BY PHONE
Call our dedicated Helpline.
AU 1800 239 766
NZ 080 0 397 667
REGISTER
BY MAIL
Complete and return
the form to Dyson in
the envelope supplied.
3
IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL
AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING
THE FAN AND THE REMOTE CONTROL BOTH CONTAIN MAGNETS.
1. Pacemakers and defibrillators may be affected by strong magnetic fields. If you or someone in your household has a
pacemaker or defibrillator, avoid placing the remote control in a pocket or near to the device.
2. Credit cards and electronic storage media may also be affected by magnets and should be kept away from the
remote control and the top of the appliance.
WARNING
These warnings apply to the appliance, and also where applicable, to all tools, accessories, chargers or
mains adaptors.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR I N J U R Y:
3. When used in heating mode the appliance is hot when in use and for a short period after use. To avoid burns, do not
let bare skin touch hot surfaces. When moving the appliance hold it by the base, not the air loop amplifier.
4. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains, at least 0.9m (3 feet)
from the front of the appliance and keep them away from the sides and rear when the appliance is plugged in.
5. This Dyson appliance is not intended for use by persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction by a
responsible person concerning use of the appliance to ensure that they can use it safely.
6. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in
this manual, or advised by the Dyson Customer Care Helpline. Any other use not recommended by the manufacturer
may cause fire, electric shock, or injury to persons.
7. The base must be fitted securely before operating. Do not dismantle or use without the base fitted.
8. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be
supervised to ensure that they do not play with the appliance or remote control.
9. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces. Do not use in bathrooms, laundry areas or
similar indoor locations. Never locate the appliance where it may fall into a bath or other water container. Do not use
or store where it may get wet or in the immediate surroundings of a bath, a shower, or a swimming pool.
10. This appliance has hot parts inside. Do not use it in areas where petrol, paint, or flammable liquids are used or
stored or where their vapours are present. Do not use in conjunction with or directly next to an air freshener or
similar products.
11. Do not locate directly below a mains electricity supply socket.
12. Always plug directly into a wall socket. Never use with an extension cable as overloading may result in the cable
overheating and catching fire.
13. Do not handle any part of the plug or appliance with wet hands.
14. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service
agent or similarly qualified person in order to avoid a hazard.
15. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable.
16. Do not stretch the cable or place the cable under strain. Keep cable away from heated surfaces.
17. Do not run cable under carpeting. Do not cover cable with throw rugs, runners or similar coverings. Arrange cable
away from traffic area and where it will not be tripped over.
18. To prevent a possible fire, do not use with any opening or exhaust blocked, and keep free of dust, lint, hair, and
anything that may reduce airflow. Do not put any object into the inlet grill or the exhaust opening as this may cause
an electric shock or fire, or damage the appliance.
19. Do not use on soft surfaces, such as a bed, where openings may become blocked.
20. In order to avoid overheating, do not cover the heater.
21. For the best performance, place on the floor, in the corner of the room, at least 1m from any wall and facing into the
centre of the room.
22. Turn off all controls before unplugging.
23. Do not use any cleaning agents or lubricants on this appliance. Unplug before cleaning or carrying out
any maintenance.
24. If there is a loose fit between the plug and the socket or the plug becomes very hot, the socket may need to be
replaced. Check with a qualified electrician to replace the socket.
25. Choking hazard - This remote control unit contains a small battery. Keep the remote control away from children and
do not swallow the battery. If the battery is swallowed seek medical advice at once.
26. If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors, or
dropped into water, do not use and contact the Dyson Customer Care Helpline.
27. Contact the Dyson Customer Care Helpline when service or repair is required. Do not disassemble the appliance as
incorrect reassembly may result in an electric shock or fire.
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IMPORTANT SAFETY FEATURES
For your safety this appliance is fitted with automatic cut-out switches that operate if it tips over or overheats.
If the switches operate, unplug the appliance and allow it to cool. Before restarting, check and clear any
blockages and ensure the appliance is on a solid level surface.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE O NLY
Do not pull on
the cable.
In order t o avoid
overheating and fire
hazard, do not cover
the appliance.
Do not store near
heat sources.
Do not carry by the
air loop amplifier.
The air lo op amplif ier
is not a han dle.
Do not use near
naked flames.
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Power
Each time the heating mode is selected, it
conducts a short calibration cycle. Airflow will
be automatically controlled during this cycle.
Once the calibration cycle is complete, it will
revert to the selected airflow speed.
On first use, the appliance will default to a
temperature 3°C higher than the detected
room temperature. Thereafter, the appliance
will remember the last target temperature set.
Select the desired room temperature.
Pressing the large red button increases the
target temperature by 1°C; the smaller red
button decreases it by 1°C. The appliance will
not operate in heater mode unless the target
temperature is above the room temperature.
Press and hold the power button to
run through the target temperatures.
Standby
ON/OFF
Airflow speed
control
Sleep timer
Personal
heating
Remote control docks magnetically.
Attach the remote control to the top of the
appliance with the buttons facing down.
Heating and cool modesRemote control
Cool
mode
Thermostat
control
Oscillation
ON/OFF
Diffused
mode
Heating mode
Press the red thermostat control button until the digital display
shows the desired target temperature. The power button light
will change from blue to red. The red circle will disappear
when the target temperature has been reached.
Cool mode
Press the blue thermostat control button to change the target
temperature to 0°C. The power button light will change
To operate, point the remote control
toward the front of the base.
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from red to blue. To adjust the airflow speed use the airflow
control button.
Sleep timer
To set the sleep timer, press and hold the timer button
to select the desired time. When time reaches zero, the
appliance will go into standby mode. To cancel, reduce
the time until two dashes appear.
Tilt function
Carefully hold the base and the main body. Tilt the amplifier
forward or backward for the required airflow angle.
Diffused and personal heating modes
Diffused mode
Press the wide angle
button to change from
personal heating to
whole room heating.
Heating and cool modes
work in this mode.
Oscillation and airflow speed control
Oscillation control
To start the appliance
oscillating, press the
oscillation control button.
To stop the appliance
oscillating, press it again.
The appliance will not
oscillate when the control
buttons are pressed.
Personal heating
Press the narrow angle button
to change from whole room
heating to personal heating.
Heating and cool modes
work in this mode.
Airflow speed control
To change the airflow
speed press the airflow
control button. The digital
display will show the new
speed; after 3 seconds it
will change back to the
target temperature.
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Clearing blockages
Cleaning
Ensure the appliance is unplugged and has been allowed to
cool. Look for blockages in the air inlet holes and in the small
aperture inside the air loop amplifier. Use a soft brush to
remove debris.
Unplug from the mains electricity supply. Allow to cool for
1 to 2 hours before cleaning if the appliance has been in
use. To clean, wipe with a dry or damp cloth. Do not use
detergents or polishes.
CAUTION: hot when in use Battery replacement
Battery type CR 2032.
Unscrew the battery compartment on the remote control.
Loosen the base and pull to remove the battery.
This appliance is hot when in use and for a short period after
use. Do not let bare skin touch hot surfaces. If children are
present, consider positioning the appliance out of their reach.
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USING YOUR DYSON APPLIANCE
PLEASE READ THE 'IMPORTANT SAFETY INSTRUCTIONS' IN THIS
DYSON OPERATING MANUAL BEFORE PROCEEDING.
LOOKING AFTER YOUR DYSON APPLIANCE
• Do not car ry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Customer Care Helpline.
• Alway s disconnect the plug from the mains before inspecting for problems. If the
appliance will not op erate, first check the mains socket has electricity supply and
that the plug is properly inserted into the socke t.
OPERATION
• Ensure appliance is fully assembled in line with the instruc tions before use.
Do not dismantle the appliance or use without the loop amplifier fitted.
• The appliance will not operate in heating mode unless the target tempe rature is
above the room temperature.
• Each time the heating mode is selecte d, it conduc ts a shor t calibration cycle.
Airf low will be automatically controlled during this cycle. Once the calibration
cycle is complete, it will rever t to the selected airflow speed.
• The appliance will not oscillate when the control buttons are pressed.
• Do not lubricate any part of this applianc e.
CONTROL wIThOUT ThE REmOTE
• Press the Standby button on the appliance to turn ON/OFF.
• Press and hold the s tandby button on th e appliance to adjust the target
temperature. Th e target te mperature will increase to a maximum before
decreasing. If the target temperature is set at 0 °C it will s witch from heating to
cool mode.
• The air flow, diff used and p ersonal heating modes, oscillation function and sleep
timer controls cannot be operated without the remote control.
TILT FUNCTION
• Carefully hold the base and the main body. Tilt the amplifier for ward or
backward for the required airflow angle.
AUTOmATIC CUT-OUT
• For your safety this appliance is fitted with automatic cut-out s witches that
operate if the appliance tips over or overheats. If the switches operate, unplug
the appliance and allow it to cool. B efore restarting the appliance che ck and
clear any blockages and ensure the appliance is on a solid level sur face.
• In heating mode th e applianc e will automatically switch ‘OFF’ after 9 hours of
continuous use and w ill return to standby mode. To restart the machine, press
the powe r button on either the remote control or th e base.
TROUbLEShOOTING
• Fault codes F4, F5, F6: If one of these appears on the display, unplug the
appliance, wait for 30 to 60 seconds and/or plug the appliance into a dif ferent
socket. If you continue to receive the fault code, please contact the Dyson
Customer Care Helpline.
• Fault codes F2, F3, F7: If one of these appears on the display, please contact the
Dyson Customer Care Helpline.
bATTERY REPLACEmENT
CAUTION
• Unscrew the battery compartment on the remote control. Loosen the base and
pull to remove the bat tery.
• Do not ins tall back wards or short circuit the bat teries.
• Do not at tempt to dismantle or charge the batteries. Keep away from fire.
• Follow ba tter y manufa cturer s' instructions when installing new b atter ies
(battery t ype CR 2032).
• Limited functionality is available without the remote control (see 'Control without
the remote').
AUSTR ALIAN CONSUmER LAw
The details of the Dyson guarantee are set out below. In addition to your right s
under the Dyson guarantee, we also provide the following statement as required
by the Aus tralian Consumer Law: In Australia, your D yson appliance comes with
statutory guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably forese eable loss or damage. You are
also entitled to have your Dyson appliance repaired or replaced if it fails to be of
acceptable quality and the failure does not amount to a major failure.
DYSON 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF YOUR DYSON
2 YEAR GUARANTEE.
• The Dyson guarantee becomes effective from the date of purchase.
• All work w ill be carried out by Dyson Appliances (Aust) Pty Ltd., Avery Robinson
Ltd. (NZ) or their authoris ed agent s.
• Any par ts replaced by Dyson or its service agents will become the property of
Dyson Appliances (Aus t) Pty Ltd. or Aver y Robinson Ltd. (NZ ).
• The repair or replacement of your Dyson appliance under the Dyson guarantee
will not ex tend the period of the Dyson guarantee.
• The Dyson guarantee provides benefits which are additional to and do not affect
your statutor y rights as a consumer.
• You must provide proof of (b oth the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance.
Without this proof, any work carried out pursuant to the Dyson guarantee and
any associated delivery charges (both to and from us) will be at your cost,
subjec t to your statutor y rights and remedies as a consumer. Please keep your
receipt or delivery note.
whAT IS COVERED
Your Dyson guarantee covers:
• The repair or replacement of your Dyson appliance if your Dyson appliance is
found to b e defec tive due to faulty materials, workmanship or func tion within
2 years of purchase or deliver y (if any par t is no longer available or out of
manufacture, Dyson will replace it with a functional replacement part).
• This Dyson guarantee will only be valid if the appliance is used in the countr y in
which it was sold.
whAT IS NOT COVERED
Under your Dyson guarantee, Dyson shall not be liable for cos ts of repair or
replacement of a product incurred as a result of:
• Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the Dyson appliance which is not in
accordance with this Dyson Operating Manual.
• Use of the Dyson appliance for anything other than normal domestic purposes
in the country of purchase.
• Use of parts not assemble d or installed in accordance with the instructions of
Dyson.
• Use of parts and accessories other than those produced or recommended by
Dyson.
• Fault y installation (exce pt where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its authorised
agents.
• Blockages – please refer to the illustrations and the section ’Clearing blockages‘
in this Dy son Operating Manual for details of how to look for and clear
blockages.
• Normal wear and tear (e.g. fuse etc.).
• If your Dyson guarantee does not apply, you may have statutor y rights and
remedies available to you as a consumer. If you are in any doubt as to what
is covered by your Dyson guarantee, please call the Dyson Customer Care
Helpline.
REGISTERING YOUR DYSON GUARANTEE
To help us ensure you receive prompt an d efficient ser vice, please register as a
Dyson appliance owner. There are three way s to do this:
• Online:
AU: www.dyson.com.au/register
NZ: ww w.dyson.co.nz/register
• By calling the Dyson Customer Care Helpline.
• By completing and returning the enclosed form to us by mail.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.
AbOUT YOUR PRIVACY
• Dyson may use this information for future marketing and research purposes
(including sending commercial electronic messages) and may disclose it to third
parties for the purposes of providing the ser vices you have requested or to our
business part ners or professional advisers.
• If you wish to access your personal information or see our full privacy policy,
please contact us at: aucustomercare@dyson.com
DISPOSAL INFORmATION
Dyson product s are made from high grade recyclable materials. Ple ase dispose
of this product responsibly and recycle where possible. The battery should be
removed from the product before disposal. Dispose of or recycle the batter y in
accordance with local ordinances or regulations.
When your Dyson appliance reaches the end of its life, we are responsible for
its safe disposal. You can send your old Dyson appliance back to us (at our
cost) and we will organise for it to b e recycled. Please note that not all par ts are
recyclable. Recycling of p arts is subject to the capabilities of 3rd part y suppliers.
Available in Australia only.
Simply:
1. Box up your old Dyson appliance.
2. Take the package to your local post of fice and send to the address b elow:
Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
8–10 Mangrove Lane
Taren Point, NSW 2229
PRODUCT INFORmATION
Please note: Small details ma y vary from those shown.
9
DYSON CUSTOMER CARE
Your Dyson appliance will be covered for parts and labour for
2 years from the date of purchase, as detailed in the terms of
the Dyson guarantee in this Dyson Operating Manual.
If you have a query about your Dyson appliance, call the
Dyson Customer Care Helpline quoting your serial number
and details of where and when you bought the appliance.
Alternatively, contact us via the website.
Most queries can be solved over the phone by one of our
Dyson Customer Care Helpline staff.
DYSON CUSTOMER C ARE
Australia
Website: www.dyson.com.au
Email: aucustomercare@dy son.com
Dyson C ustomer C are: 1800 239 766 (Mo n-Fri 8:0 0am to 6:00 pm EST,
Sat-Su n 8:30am to 4:0 0pm EST ).
Addres s: Dyson A ppliance s (Aust) P ty Ltd., PO B ox 2835, Taren Poin t, NSW 2229 Aus tralia.
New Zealand
Website: www.dyson.co.nz
Email: dyson@averyrobinson.co.nz
Dyson C ustomer C are: 080 0 397 667 (Mon-Fr i 8:30am to 5:0 0pm).
Addres s: Avery Ro binson Ltd., Unit F, 151D Marua Roa d, Ellersli e, Aucklan d,
1051 New Zealand.
JN .6374 4 PN .30 2311- 05 -0 2 18 .10.14
www.dyson.com
GUARANTEE FORM
Date of purchase
Serial number
Title
First name
Address
Surname
/ /
Country of purchase Australia New Zealand
Postcode
email
Telephone
Store of purchase
Privacy Act
Dyson Appliances Ltd (Dyson) may collect and use your personal information to provide you updates on latest products and services, to
analyse and research customer’s choice on products, to provide products and services you have requested and for other purposes relating
or incidental to product guarantee (e.g. product guarantee registration, product recalls) (“the Purposes”). To do so, Dyson may disclose your
personal information to its related bodies, business partners or third parties. Some of the recipients are located overseas, including United States
of America, Amsterdam and United Kingdom.
If Dyson does not collect your personal information, then it may not be able to fulfil the Purposes.
Our privacy policy, located at www.dyson.com.au/support/privacy-policy.aspx, contains information about how you may access and correct your
personal information held by Dyson, and the privacy complaints handling process of Dyson.
You may contact Dyson at aucustomercare@dyson.com
If you wish to receive information and updates about Dyson’s products and services, please tick this box.
Under the Australian Privacy Principles, before Dyson discloses personal information overseas, Dyson will take such steps as are reasonable in
the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles. However, an individual may consent
to such disclosure without this requirement. If you consent to Dyson disclosing your personal information to business partners or third parties
overseas for the Purposes, please tick this box.
Note: If you do not provide consent, then Dyson may not be able to fulfil the Purposes.
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Mobile
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3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE
REGISTER
ONLINE
Visit our website to register
your Dyson full parts and labour
guarantee online.
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
REGISTER
BY PHONE
Call our dedicated Helpline.
AU 1800 239 766
NZ 0800 397 667
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
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