Dsc ESCORT 5580 V2.0 User Manual

• W A R N I N G •
This manual contains information on limitations regarding product use and function and
information on the limitations as to liability of the manufacturer.
Instruction
Manual
ESCORT558O
Version 2.O
Table of Contents
1.1 About Your Security System................................................................................................. 1
1.2 General System Operation .................................................................................................. 2
1.3 Access Codes ..................................................................................................................... 2
1.4 Audio Help ........................................................................................................................... 2
2: Accessing Your Security System................................................................................................... 3
2.1 Local Access ....................................................................................................................... 3
2.2 Remote Access.................................................................................................................... 3
2.3 Receiving Incoming Calls .................................................................................................... 3
2.4 What is a Partition? .............................................................................................................. 4
2.5 If You Have a Two-Partition System ..................................................................................... 4
2.6 Fire, Auxiliary and Panic Alarms .......................................................................................... 4
3: Arming and Disarming ................................................................................................................... 5
3.1 Away Arming........................................................................................................................ 5
3.2 At-home Arming ................................................................................................................... 5
3.3 Disarming............................................................................................................................. 6
3.4 If An Alarm Sounds While You Are Home ............................................................................ 6
3.5 Alarm Memory...................................................................................................................... 7
3.6 Bypassing Zones ................................................................................................................. 7
4: T rouble Conditions .......................................................................................................................... 8
5: Setting Escort5580 Options ........................................................................................................... 9
5.1 Setting The Time and Date .................................................................................................. 9
5.2 Volume Control..................................................................................................................... 9
5.3 Speech Rate Control..........................................................................................................10
5.4 Door Chime Feature...........................................................................................................10
6: Home Automation ......................................................................................................................... 11
6.1 How to Access the Home Automation Menu .................................................................... 11
6.2 How to Use the Item Control Menu .................................................................................... 11
6.3 Mode Control ..................................................................................................................... 12
6.4 Global Item Control ............................................................................................................ 12
6.5 Output Control Feature ...................................................................................................... 13
6.6 Video Camera Triggering ................................................................................................... 13
7: Programming Access Codes ....................................................................................................... 14
8: Fire and Safety in the Home......................................................................................................... 15
8.1 Household Fire Safety........................................................................................................15
8.2 Family Escape Planning .................................................................................................... 15
9: Glossary......................................................................................................................................... 16
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FCC COMPLIANCE STA TEMENT
CAUTION: Changes or modifications not expressly approved by Digital Security Controls Ltd. could void your authority to use this equipment.
This equipment generates and uses radio frequency energy and if not installed and used properly, in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception. It has been type tested and found to comply with the limits for Class B device in accordance with the speci­fications in Subpart “B” of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference in any residential installation. Howeve r, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to television or radio re­ception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Re-orient the receiving antenna
• Relocate the alarm control with respect to the receiver
• Move the alarm control away from the receiver
• Connect the alarm control into a different outlet so that alarm control and receiver are on different circuits.
If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet prepared by the FCC helpful: ”How to Identify and Resolve Radio/Television Interference Problems.” This booklet is a v ailable from the U .S. Gov ernment Print­ing Off ice, Washington, D.C. 20402, Stock # 004-000-00345-4.
IMPORTANT INFORMATION
FCC Registration Number: F53CAN-22830-KX-N, Ringer Equivalence Number: 0.2B, USOC Jack: RJ-31X MALFUNCTION OF THE EQUIPMENT In the event that this equipment should fail to operate properly, the customer shall disconnect the equipment from the tele­phone line to determine if it is the customer’ s equipment w hich is not w orking properl y , or if the problem is with the telephone company network. If the problem is with this equipment, the customer shall discontinue use until it is repaired. TELEPHONE CONNECTION REQUIREMENTS Except for the telephone company provided ringers, all connections to the telephone network shall be made through standard plugs and telephone company provided jacks, or equivalent, in such a manner as to allow for easy, immediate disconnection of the terminal
equipment. Standard jacks shall be so arranged that, if the plug connected there is withdrawn, no interference to the operation of the equipment at the customer’s premises which remains connected to the telephone network shall occur by reason of such withdrawal. INCIDENCE OF HARM Should terminal equipment or protective circuitry cause harm to the telephone network, the telephone company shall, where practi­cable, notify the customer that temporary disconnection of service may be re­quired; however, where prior notice is not practicable, the telephone company may temporary discontinue service if such action is deemed reasonable in the circumstances. In the case of such temporary discontinuance, the telephone com­pany shall promptly notify the customer and will be given the opportunity to correct the situation. The customer also has the right to bring a complaint to the FCC if he feels the disconnection is not warranted. CHANGE IN TELEPHONE COMPANY EQUIPMENT OR FACILITIES The Telephone Company may make changes in its communications facilities, equip­ment, operations or procedures, where such actions is reasonably required and proper in its business. Should any such changes render the customer’s terminal equipment incompatible with the telephone company facilities the customer shall be given adequate notice to the effect of the modifications to maintain uninter­rupted service. GENERAL This equipment should not be used on coin telephone lines. Connec­tion to party line service is subject to state tariffs.
RINGER EQUIVALENCE NUMBER (REN) The REN is useful to determine the quantity of devices that you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN’s of all devices connected to one line should not exceed five (5). To be certain of the number of devices that you may connect to your line, you may want to contact your local telephone company.
EQUIPMENT MAINTENANCE FACILITY If you experience trouble with this telephone equipment, please contact the facility indicated below for information on obtaining service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. Digital Security Controls Ltd. 160 Washburn St.Lockport, NY 14094
AVIS: L’étiquette de l’Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme à certaines normes de protection, d’exploitation et de sécurité des réseaux de télécommunications. Industrie Canada n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations de l’entreprise locale de télécommunication. Le matériel doit également être installé en suivant une méthode acceptée de raccordement. L’abonné ne doit pas oublier qu’il est possible que la conformité aux conditions énoncées ci-dessus n’empêchent pas la dégradation du service dans certaines situations. Les réparations de matériel homologué doivent être effectuées par un centre d’entretien canadien autorisé désigné par le fournisseur. La compagnie de télécommunications peut demander à l’utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l’utilisateur ou à cause de mauvais fonctionnement. Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise à la terre de la source d’énergie électrique, les lignes téléphoniques et les canalisations d’eau métalliques, s’il y en a, sont raccordés ensemble. Cette précaution est particulièrement importante dans les régions rurales.
AVERTISSEMENT: L’utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours à un service d’inspection des installations électriques, ou à un électricien, selon le cas. L’indice de char ge (IC) assigné a chaque dispositif terminal indique, pour éviter toute surcharge, le pourcentage de la charge totale qui peut être raccordée à un circuit téléphonique bouclé utilisé par ce dispositif. La terminaison du circuit bouclé peut être constituée de n’importe quelle combinaison de dispositifs, pourvu que la somme des indices de charge de l’ensemble des dispositifs ne dépasse pas 100.
L’Indice de charge de ce produit est 2.
NOTICE: The Industry Canada label identifies certified equipment. This
certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. Industry Canada does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
User should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100.
The Load Number of this unit is 2.
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Introduction
S E C T I O N 1
The Escort5580 Voice Assisted Security Control provides easy to understand audible information about the status of your security system, and makes operation simple by prompting the user through each operation. In addition, you can use the Escort5580 to control various Home Automation items.
The Escort5580 allows any touch-tone telephone to act as a keypad for your security system. The telephone could be any telephone that is on the same line as your security system, or an outside telephone which may be used to call the security system.
Some optional features described in this manual may not be available on your security system. You will not hear the voice prompts for any option that is not activated on your system.
In this manual, the voice messages are printed in bold and are enclosed in quotes, as shown here:
“Enter your access code”“Enter your access code”
“Enter your access code”
“Enter your access code”“Enter your access code”
Your installer may have programmed labels for the Escort to announce when it refers to things such as zones and partitions (e.g. you may hear "East wing" instead of "Partition 2"). Prompts that your installer may have changed are written in brace brackets, as shown here:
“To Select {Partition 2}, press [2].”“To Select {Partition 2}, press [2].”
“To Select {Partition 2}, press [2].”
“To Select {Partition 2}, press [2].”“To Select {Partition 2}, press [2].”
When instructed to press a key or keys to perform an operation, symbols for the keys will be enclosed in square brackets, as shown here:
Enter []
1.1 About Your Security System
Your DSC security equipment has been designed to give you the greatest possible flexibility and convenience. To fully benefit from the features of your security system, you should read this manual and the Instruction Manual provided with your system very carefully. Have your installer instruct you on system operation and on which features have been activated on your system. All users of the system should be instructed on its use. Fill out the System Information page in your Security System Instruction Manual and store it with the manual in a safe place for future reference.
:
IMPORTANT NOTE to alert you and, if included, a central station of an emergency situation. Security systems are generally very reliable but they may not work under all conditions and they are not a substitute for prudent security practices or life and property insurance. Your security system should be installed and serviced by qualified security professionals who should instruct you on the level of protection that has been provided and on system operation.
A security system cannot prevent emergencies. It is only intended
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I N T R O D U C T I O N
1.2 General System Operation
Your security system is made up of a control panel, one or two regular keypads (one for each partition of your system), the Escort5580 and various detection devices. The control panel will be mounted out of the way in a utility room or in the basement. The metal cabinet contains the system electronics, Escort5580 Voice Assisted Security Control, fuses and stand-by battery. There is normally no reason for anyone but the installer or service persons to have access to the control panel.
The security system has several zones—areas (e.g. rooms) or barriers (e.g. doors, windows) of protection monitored by one or more detection devices (e.g. motion detectors, door contacts, glassbreak detectors or shock sensors).
The regular keypad is an important part of your security system. It is used to send commands to the system and to display system information. Even though a telephone and the Escort5580 can be used to operate your system, the telephone will not automatically display or indicate system status or zones in alarm. Therefore, it is essential that a regular keypad be placed in a location that is accessible to all users of the security system, and that it be checked regularly for any changes in system status.
1.3 Access Codes
When using a telephone to operate your security system, you will first have to enter a Telephone Access Code, and then use the same Access Codes you use with the regular keypad. The Master Code and other access codes programmed on your system function exactly as if you were using a regular keypad. Refer to your system’s instruction manual for further information on access codes.
NOTE: It is recommended that Duress Codes not be used with the Escort5580.
1.4 Audio Help
If your security system has an audio matrix module (PC59XX and intercom stations) connected to it, the Escort5580 can provide step-by-step audio instructions through the intercom stations. You can access the help function in one of two ways, depending on how your installer has programmed the "Help" button on your keypads:
General Audio Help
1. Press the "Help" function key on the keypad
2. The Escort5580 will page all intercom stations.
3. Press the Page/Answer button on one of the stations (this button must be pressed within 5 seconds for the feature to work). This links the stations to the Escort5580. The Escort5580 announces audio help prompts over the intercom stations.
Identified Audio Help
1. Press the Help function key on the keypad
2. The Escort5580 announces audio help prompts over the intercom station beside the keypad.
NOTE: If a user is accessing the Escort locally over the telephone line, the Help function key will not work.
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Accessing Your Security System
S E C T I O N 2
With the Escort5580 you can use a telephone (touch-tone only) to access your security system. This can be done either from a telephone on the premises (Local Access), or from a telephone off the premises anywhere in the world (Remote Access).
2.1 Local Access
Use this procedure to access your security system from a telephone that is on the same telephone line as your security system. No dial-in is necessary.
Pick up the telephone; you will hear a dial tone. Enter your Telephone Access Code. The dial tone will stop and the system will announce:
“Hello.”“Hello.”
“Hello.”
“Hello.”“Hello.”
The system will then prompt:
“Enter your access code.”“Enter your access code.”
“Enter your access code.”
“Enter your access code.”“Enter your access code.”
Enter your [access code]. The system announces one or more messages to advise you of its status.
2.2 Remote Access
From any touch-tone telephone, first dial the number of your premises. If your premises have more than one line, be sure to call the number of the same line on which your Escort5580 has been installed. After a single ring, hang up, wait 10 seconds, and call again. On the second call, the system will answer after one or two rings and announce:
“Hello.”“Hello.”
“Hello.”
“Hello.”“Hello.”
Now you must enter your Telephone Access Code within 10 seconds or the system will automatically hang up.
The system will then prompt:
“Enter your access code.”“Enter your access code.”
“Enter your access code.”
“Enter your access code.”“Enter your access code.”
Enter your [access code] within 20 seconds or the system will hang up. The system will also hang up if 3 incorrect access codes are entered.
Once an access code has been entered, the system will announce one or more messages to advise you of its status.
NOTE: There is only one “Telephone Access Code”. It is programmed by your installer. It is not the same as your system access code, which you also enter on your system keypad. More than one system access code may be programmed for use by different users of your system (see section 8—Programming Access Codes).
2.3 Receiving Incoming Calls
If the Escort5580 is being used on the premises at the same time as someone calls you, the system will announce:
"Attention, you have an incoming call. To receive the call, press [#] now.""Attention, you have an incoming call. To receive the call, press [#] now."
"Attention, you have an incoming call. To receive the call, press [#] now."
"Attention, you have an incoming call. To receive the call, press [#] now.""Attention, you have an incoming call. To receive the call, press [#] now."
To answer the incoming call, press [#]. To continue to use the Escort5580, do not press [#].
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A C C E S S I N G Y O U R S Y S T E M
2.4 What is a Partition?
A partition is a group of zones which act independently of other groups of zones. Each partition acts as an independent alarm system. Partitions will have different access codes to arm and disarm them. The access codes assigned to one partition will not work on another partition. However, access codes can be assigned to more than one partition to allow someone to use one access code for several different partitions. Your installer will inform you how partitions and access codes have been assigned on your system.
NOTE: If you have a two-partition system, be sure to have your installer explain if your Escort5580 has been enabled to control one or both partitions.
2.5 If You Have a Two-Partition System
If you have a two-partition system, the Escort5580 may prompt you to select a partition after entering your access code (as in Section 2—Accessing Your Security System). You will have to select a partition only if:
• your Escort5580 has been enabled to control both partitions
• the access code you enter has been programmed to access both partitions
If both of these are the case, the system will prompt you to select a partition as follows:
“To Select {System}, press [1].”“To Select {System}, press [1].”
“To Select {System}, press [1].”
“To Select {System}, press [1].”“To Select {System}, press [1].”
“To Select {Partition 2}, press [2].”“To Select {Partition 2}, press [2].”
“To Select {Partition 2}, press [2].”
“To Select {Partition 2}, press [2].”“To Select {Partition 2}, press [2].”
(“{System}” in this case refers to Partition 1) Press [1] or [2], to select a partition. The system will announce the status of the selected partition.
NOTE: Prompt words enclosed in brace brackets, “{ },” refer to labels. The system will announce the enclosed word by default unless it has been programmed to announce a specific label (e.g. you might hear “East Wing” instead of “{Partition 2}”).
2.6 Fire, Auxiliary and Panic Alarms
Your installer may have set up your system so that you can send a Fire, Auxiliary or Panic alarm at the press of a button. If so, using your telephone, you can:
• send a Fire alarm by pressing and holding [1] on your telephone for 2 seconds
• send an Auxiliary alarm by pressing and holding [2] on your telephone for 2 seconds
• send a Panic alarm by pressing and holding [3] on your telephone for 2 seconds.
Ask your installer for more information.
NOTE: If the keypad lockout has been triggered by the entry of a number of incorrect access codes, the Fire, Auxiliary and Panic alarm buttons will not work.
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