15. Green light = New message /
missed call
Red light = battery level low /
charging
16. Camera flash and flashlight
17. Camera lens
18. Charging socket
19. Assistance button
20. Headset socket
21. Loudspeaker
22. Volume control
23. Charging stand
(optional)
24. A small through-hole for inserting a lanyard
(optional)
Note! All illustrations may not accurately depict the actual device.
The items supplied with your phone might vary depending on the software
and accessories available in your region or offered by your service provider.
You can obtain additional accessories from your local Doro dealer. The supplied accessories provide the best performance with your phone.
English
Contents
Congratulations on your purchase ................................................................ 1
Getting started ............................................................................................... 1
Unbox your new phone ......................................................................... 1
Insert SIM card, memory card and the battery..................................... 1
Charge the phone................................................................................... 3
Save energy ............................................................................................ 4
Turn the phone on and off..................................................................... 5
Get to know your phone................................................................................ 5
Copyright and other notices ................................................................ 75
Hearing aid compatibility..................................................................... 76
Specific Absorption Rate (SAR) ............................................................ 77
Correct disposal of this product........................................................... 77
Correct disposal of batteries in this product....................................... 78
Declaration of Conformity ................................................................... 78
English
Congratulations on your purchase
Enjoy social media and other apps along with easy calling, video messaging
and photo sharing thanks to widely separated, high contrast keys and a
large 2.8 inch screen. For more information about accessories or other
Doro products please visit www.doro.com.
Getting started
When you get your phone, you will need to set it up before use.
Tip: Remember to remove the plastic screen protector.
Unbox your new phone
The first step is to unbox the phone and assess the items and equipment
included in the delivery. Make sure to read through the manual so you can
familiarize yourself with the equipment and the basic functions.
•The items supplied with the device and any available accessories may
vary depending on the region or service provider.
•The items supplied are designed for this device and might not be compatible with other devices.
•Appearances and specifications are subject to change without prior
notice.
•You can purchase additional accessories from your local Doro retailer.
•Make sure accessories are compatible with the device before
purchase.
•Only use batteries, chargers and accessories that have been approved
for use with this particular model. Connecting other accessories may
be dangerous and may invalidate the phone’s type approval and
warranty.
•Availability of accessories is subject to change depending on manufacturing availability. For more information about available accessories,
refer to the Doro website.
Insert SIM card, memory card and the battery
The SIM and memory card holder’s are located inside the battery
compartment.
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Tip: Take care not to scratch the metallic contacts on the cards when
inserting them into the card holders.
Remove the battery cover
IMPORTANT!
Turn off the phone and disconnect the charger before removing the
battery cover.
IMPORTANT!
Be careful not to damage your fingernails
when you remove the battery cover. Do not
bend or twist the battery cover excessively
as it may get damaged.
Insert the SIM card
IMPORTANT!
Insert the micro-SIM (3FF) card by gently
sliding it into the SIM card slot. Make
sure that the SIM card’s contacts are
facing inwards and that the cut off corner
is down, as shown . Take care not to
scratch or bend the contacts on the SIM
card. Should you need, but have problem
to remove/replace the SIM card, use
adhesive tape on the exposed part of the
SIM card to pull it out.
This device accepts micro-SIM card or 3FF. Use of incompatible SIM
cards may damage the card or the device, and may corrupt data stored
on the card.
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GB
G
B
Insert the memory card (optional):
IMPORTANT!
Use only compatible memory cards with this device. Compatible card
types include microSD, microSDHC.
Incompatible cards may damage the card itself, the device and corrupt
any data stored on the card.
Tip: Take care not to scratch or bend the
contacts on the memory or SIM card when
inserting them into the card holders.
You may also optionally insert a memory card.
Make sure that the memory card’s contacts are
facing as shown. To remove the memory card:
find the small ridge on the exposed end of the
memory card. Put your fingernail into the ridge
and gently pull the card out.
See Storage, p.65 for additional info.
Insert the battery
Insert the battery by sliding it into the battery
compartment with the contacts facing up to the
left.
Replace the back cover.
Charge the phone
While it’s possible that your phone will already come with enough power
to be turned on right out of the box, we recommend charging the device
fully before using it.
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CAUTION
Only use batteries, chargers and accessories that have been approved for
use with this particular model. Using unapproved accessories may be
dangerous and may invalidate the phone's type approval and warranty.
When the battery is running low,
heard. When the charger is connected to the phone,
briefly, and
when it is disconnected. The battery charge indicator is ani-
is displayed and a warning signal is
is displayed
mated while charging. It takes approximately 3 hours to fully charge the
battery. If the phone is turned off when the charger is connected to the
phone only the battery charge indicator will be shown on the display.
When charging is completed,
is displayed on the screen.
Use a wall power outlet to charge
1.Connect the small head of the USB charging cable to the charging
socket y on the phone.
2.Plug the large head of the cable to the USB charger.
3.Plug the power adapter to a wall power outlet.
Use a charging cradle to charge (optional)
1.Connect the small head of the USB charging cable to the cradle. Place
the phone in the cradle.
2.Plug the large head of the cable to the power adapter.
3.Plug the power adapter to a wall power outlet.
Use a computer or other power source to charge
1.Connect the small head of the USB charging cable to the phone.
2.Plug the large head of the cable to the computer’s USB port.
Note! Generally charging is quicker if plugged directly into the wall.
If the phone is turned off during charging, the phone is still charging. Press
to view charging status.
Save energy
When the battery is fully charged, disconnect the charger from the device
and unplug the charger from the wall outlet. To save power, the screen
turns off after a while. Press any button to wake the screen up. Full battery
capacity will not be reached until the battery has been charged 3–4 times.
Batteries degrade over time, which means that call time and standby time
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will normally decrease with regular use. During extended operation, the
device may feel warm. In most cases, this is normal.
Turn the phone on and off
1.Press and holdon the phone to turn it on or off. Press Select to
Power off.
2.If the SIM card is valid but protected with a PIN code (Personal Identification Number), SIM PIN is displayed. Enter the PIN code and press
Done. Delete by pressing Clear (
Note! If PIN and PUK codes were not provided with your SIM card, please
contact your service provider.
# tries left shows the number of PIN attempts left. When no more attempts remain, SIM card is locked. is displayed. The SIM card must then
be unlocked with the PUK code (Personal Unblocking Key).
1.Press Enter PUK to:
•Enter PUK code.
•Create PIN (must contain 4 to 8 digits).
•Confirm new PIN.
2.Confirm with Done.
upper right corner of keypad).
Get to know your phone
Assistive functions
Use the symbols below to guide you through supporting sections in the
manual.
Seeing
Hearing
Handling
Safety
Start-up wizard
When starting the device for the first time, you can use the Start-up wizard
to set some basic settings.
•Press Next to keep a setting as is and move to the next setting option,
press Select to make changes.
The default language is determined by the SIM card.
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English
Tip: Launch the start-up wizard at any time. From standby mode, press
SettingsPersonalisationStart-up wizard.
Easy mode
In the Start-up wizard you can choose between a traditional menu interface and “Easy mode” which is Doro's highly intuitive, action-based interface that makes navigating the phone brilliantly simple. The manual is
written based upon usage of the traditional menu interface in its step-bystep instructions. See Navigate your phone
of “Easy mode”, the action-based menu. See Navigation mode, p.48, how
to alter between the menu modes.
, p.9 for a brief description
External display
The external display shows the time, a number of status indicators, and notifications for incoming calls. The external display can only display characters in black and white. If the external display times out, press and hold
any of the side keys +/– to turn it back on.
Phone indicators
Lights on the phone lid:
•Green light when you have a new message or a missed call.
•Red light when the battery is running low and during charging.
Notification panel and status bar
At the top of the main screen to the left you can see if there are any notifications. The number will show how many notifications you have.
•To view the notifications, press the left selection button
•Press Dismiss to close each notification.
Note! You do not delete the item itself, just the notification.
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.
English
IMPORTANT!
When a new system software is available, a notification message is sent.
Select to start downloading. The download time may vary depending on
Internet connection. We recommend that you always update your device
to the latest software version to get optimal performance and the latest
enhancements. During an update your phone will be temporarily out of
service, even for emergency calls. All contacts, photos, settings, etc. will
remain safely stored in the phone, but we recommend you to regularly
backup your phone. Do not interrupt the update process. See Deviceinformation, p.66 for more information. You need to have a working
data connection to be able to perform the update with the firmware
over-the-air (FOTA) service. See Mobile network & Data, p.51 or Wi-Fi,
p.54 on how to activate a data connection.
At the top of the main screen to the right you can see the status symbols,
such as network signal strength, battery level, Bluetooth activity and more.
Descriptions in this document
Descriptions in this document are based on your phone’s setup at the time
of purchase. Instructions normally start from the start screen. Press
to reach the start screen. Some descriptions are simplified.
The arrow (
) indicates next action in step-by-step instructions.
Basic phone operations
Call:
•Dial a number or answer incoming call.
•Enter the call log.
End call/Power on and off:
•End calls or return to the start screen.
•Long press to power on or off.
Assistance:
Press to make an assistance call.
Back:
Return to the previous screen.
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English
A
B
Camera:
Press to initiate the camera app and take a picture or a video.
Selection buttons:
The selection buttons have multiple functions. The current function is
shown above the selection button on the screen. During a call the selection
buttons give access to additional functions.
Navigation keys
•(A) Use the Four-way navigation keys to nav-
igate up, down, left and right.
•(B) Use the OK to open the
confirm actions.
Menu and to
Standby (idle mode)
When the phone is ready to use, and you have not keyed in any characters,
the phone is in standby.
•Press
•Press the left selection button
any.
•Press the right selection button
sistant service. See Google Assistant
Tip: You can always press
to return to standby mode.
( ) to access the notices, if there’s
( ) to access theGoogle As-
, p.33.
to return to standby.
Shortcuts
From the start screen:
•Press
plane mode, Cellular data, Bluetooth or Vibrate.
•Press
Note! The flashlight drains the battery very quickly. Remember to turn off
the flashlight after you are done using it.
to reach some useful functions such as Torch, Wi-Fi, Aero-
to access your installed apps.
Volume keys + / –
•During a call the volume keys adjusts the call volume.
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English
CAUTION
Press Options to Enable boost volume or Disable boost volume.
Enable boost volume can be very loud, so be careful to not cause
any hearing damage.
•From standby you can set your device to vibrate mode: press and hold
until the device vibrates and
#
See also Volume
, p.45 for more information.
appears.
Note! If you use a hearing aid or have hearing difficulties when using the
telephone in a noisy environment, you can adjust the phone's audio
settings, see Audio setup
, p.45.
Vibrate
Vibrate is a fixed profile with Keypad tone, Message tone and Ringtones
disabled, while calendar events and Alarm are unchanged.
•Press and hold shortcut button#to activate or deactivate vibrate
mode.
Headset
When a headset is connected, the internal microphone in the phone is automatically disconnected. If available, use the answer key on the headset
to answer and end calls.
CAUTION
Using a headset at high volume may damage your hearing. Adjust the
volume level carefully when using a headset.
Navigate your phone
You can choose between a traditional menu interface and “Easy mode”
which is Doro's highly intuitive, action-based interface that makes navigating the phone brilliantly simple. The manual is written based upon usage of
the traditional menu interface in its step-by-step instructions, but the following chapter describes “Easy mode”, the action-based menu in brief. See
Navigation mode, p.48, how to alter between the menu modes.
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English
Easy mode actions
“Easy mode” is Doro's unique telephone menu which is action-based and
allows you to navigate your phone, by just asking yourself, “What do Iwant to do?”.
For example, if you want to send an email to a contact that is available in
your contact book.
1.Tap the Send button. You are asked, What? and responds by selecting
An email.
2.You are asked To whom? and responds by selecting A contact.
3.Select a contact.
4.Enter subject.
5.Compose your email.
6.Press Options to access more options.
7.When done, press Send.
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Call
To call someone.
A number to enter a phone number, see Calls, p.18.
A contact to make a call from your contact book. For more info see
Contacts, p.20.
A recent contact to call from the call log, see Call log, p.20
My voicemail to call your voicemail, see also Set Voicemail, p.61.
You can also find suggested contacts based on who you are calling or
that calls you most frequently.
English
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English
View
To see and view content reach many of the most frequently used apps.
My messages
Messages to view messages (SMS/MMS).
WhatsApp to view WhatsApp messages, create or add an ac-
count, see WhatsApp, p.36
My contacts to see and handle your ICE card (In Case of Emergency),
see Contacts, p.20
My gallery to view your stored pictures and videos, see Gallery,
p.34and Video, p.34
My pictures to view your stored pictures , see Gallery, p.34.
My videos to view your stored videos, see Video, p.34.
My call history to view call logs, see Call log, p.20
My alarms to view your alarms or add a new one, see Alarm, p.41.
My organiser
My calendar to view the calendar and your events, see Calendar,
p.42.
My notes to manage you notes, see Note, p.43.
Calculator to make some calculations, see Calculator, p.42.
File manager to view stored videos, see File manager, p.43
My emails to view emails, create or add an email account, see E-mail,
p.37
My Facebook to check your social network, see Facebook, p.33
The weather to check the weather forecast, see Weather, p.45.
My applications to reach your downloaded apps, see Apps, p.40.
My location to go to Google maps and find your location, search for
addresses, find your way and more. See Maps, p.33.
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English
Send
To send and share messages, email, pictures and more from your phone.
A message
Message to send a text (SMS), picture (MMS) message, see Cre-
ate and send text message (SMS)/picture message (MMS), p.27.
WhatsApp to send a WhatsApp message, see WhatsApp, p.36.
An email to send an email, see Create and send e-mail, p.37.
A picture to send a picture or video. To view stored images and vid-
eos, see Gallery, p.34
A contact card to send a contact card.
A note to send a note, see Note, p.43.
My location to send your present location.
A recorded sound to record and send a recorded sound, see Recorder,
p.35.
You can also find suggested contacts based on who you are messaging
most frequently.
Search
To find information on the Internet, your way to a place or find something
on your phone.
My browser to search the Internet, see Web browser, p.43.
An address to find an address, a place or your way from your current
position.
Something in my phone to search your phone for files, images or
contacts and more.
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Add
To add new contacts, notes, alarms, events etc.
A contact to create a new contact, see Add contact, p.20.
An alarm to set alarms or reminders, see Alarm, p.41.
An event to book an event and get a reminder at the start time, see
Calendar, p.42.
A note to write a note, see Note, p.43.
A voice record to record and send a recorded sound, see Recorder,
p.35.
An application to add new applications, see Store, p.31.
My ICE info, see ICE (In Case of Emergency), p.24.
Take a picture
Document an event with a picture or a video.
A picture to take photos, see Camera, p.44.
A video to record a video, see Camera, p.44.
Discover
To discover apps, your phone, places near you or something on the
Internet.
New applications to view your apps and add new ones, see Store,
p.31.
My phone to find learn more about the basic functions of your phone.
Around me to find useful facilities nearby your current position, see
Maps, p.33.My browser to search the Internet, see Web browser, p.43.
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Listen
To listen to the radio, your music or to your voicemail messages.
To the radio to listen to the FM-radio, see FM Radio, p.35.
To my music to search and listen to your downloaded music, see Mu-
sic, p.34.
To a recorded sound to search and listen to your recorded sounds,
see Recorder, p.35.
To my voicemail to listen to the message(s) you use in the voicemail
and to the voicemail you have received, see Set Voicemail, p.61.
Set
To manage the settings of your phone.
See Navigation mode, p.48, how to alter between the menu modes.
Enter text
Enter text manually
Select character
•Press a numerical key repeatedly until the desired character is shown.
Wait a few seconds before entering the next character. Press Clear to
erase characters.
Special characters
1.Press*for a list of special characters.
2.Select the desired character using the Four-way navigation keys and
press Select to enter it.
Move the cursor within text
•Use the Four-way navigation keys to move the cursor within the text
Upper case, lower case, numerals and predictive text
•Press#to choose between upper case, lower case, numerals and
predictive text. See Input mode, p.16.
Change writing language
•Press and hold#to change writing language. To be able to change
writing language, you must have more than one writing language
15
English
enabled. See Writing language, p.49 on how to enable more writing
languages.
Enter text with predictive text
In some languages you can use predictive text input method which uses a
dictionary to suggest words.
•Press each key once, even if the displayed character is not the one
you want. The dictionary will suggest words based on the keys you
have pressed.
Example
1.Press3,7,3,3to write the word “Fred”. Complete the word before looking at the suggestions.
2.Use the Four-way navigation keys to move the cursor to view the suggested words.
3.Press OK and continue with the next word.
Alternatively, press0to continue with the next word.
4.If none of the suggested words are correct, use manual input mode.
Note! See Writing language, p.49 and Input methods, p.49 for more
information.
Input mode
•Press#to change input mode. The icon on the top left of the display
indicates the input mode.
Predictive text
Abc
ABC
abc
123Numerals
Sentence case
UPPER CASE
lower case
Hearing aid compatible
This phone is hearing aid compatible. Hearing aid compatibility is not a
guarantee that a specific hearing aid will work with a specific phone. Mobile phones contain radio transmitters that may interfere with hearing aid
performance. This phone has been tested for use with hearing aids, for
some of the wireless technologies that it uses, but there may be some
newer wireless technologies that have not been tested yet for use with
16
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hearing aids. To ensure that a specific hearing aid works well with this
phone, test them together before making a purchase.
The standard for hearing aid compatibility contains two types of ratings:
•M: To use your hearing aid in this mode, make sure that your hearing
aid is set to "M-mode" or acoustic coupling mode, and position the
phones receiver near the hearing aid’s built-in microphone. For the
best results, try using the phone in different positions relative to your
hearing aid—for example, placing the receiver slightly above the ear
may result in better performance for hearing aids with microphones
positioned behind the ear.
•T: To use your hearing aid in this mode, make sure that your hearing
aid is set to "T-mode" or telecoil coupling mode (not all hearing aids
have this mode). For the best results, try using the phone in different
positions relative to your hearing aid—for example, placing the receiver slightly below or in front of the ear may result in better
performance.
See also Audio setup
, p.45 on how you can adjust the audio settings.
Connect the phone to a computer
Connect the phone to a computer and start transferring pictures, music
and other file types. All you have to do is connect a USB cable between the
phone and computer. From your computer's file explorer, you can drag and
drop content between your phone and the computer.
Note! You might not be able to transfer some copyright protected material.
USB storage allows a computer connected using a USB-cable to access files
on the phone, but this can be disabled. See Storage, p.65
Enabling USB storage allows a computer or device connected using a USBcable to access files on this phone.
Drag and drop content between phone and a computer
1.Connect your phone to a computer using a USB cable.
2.Wait until the phone or memory card appears as external disks in the
file explorer.
3.Drag and drop selected files between the phone and the computer.
Note! You can transfer files using a USB cable on most devices and
operating systems supporting a USB Mass Storage interface.
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Disconnect the USB cable safely
1.Make sure to enable the hardware to be safely removed.
2.Disconnect the USB cable.
Note! Computer instructions may vary depending on your operating
system. See the documentation of your computer's operating system for
more information.
Calls
Make a call
1.Enter the phone number including the area code. Delete with Clear.
2.Press
3.Press
Tip: For international calls, always use + before the country code for best
operation. Press*twice for the international prefix +.
to make a call.
to end the call.
Call from the phonebook
1.PressMenuContacts.
2.Use
by pressing the key corresponding to the first letter of the entry.
3.Press Options
number.
Alternatively, press
4.Press
/to scroll through the phonebook, or to do a quick search
Call to dial the selected entry. If needed, select the
to dial.
to cancel the call.
Receive a call
1.Open the phone to answer.
Tip: Press and hold +/– to temporarily switch off the ringsignal
without opening the phone.
To not answer an incoming call by opening the phone, see Answermode, p.60.
Press
2.Press
/close the phone to reject directly (busy signal).
to end the call.
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Call information
During a call, the outgoing or incoming phone number and the elapsed call
time is displayed. If the identity of the caller is withheld, Unknown is
displayed.
Call options
During a call the selection buttons () give access to additional functions. The selection buttons can have multiple functions. The current function is shown above the selection button on the display.
Mute
Press Mute to disable the microphone. Press Unmute to re-enable the
microphone.
Options
•Enable boost volume / Disable boost volume. Enable boost volume
can be very loud, so be careful to not cause any hearing damage.
•Enable speaker to activate loudspeaker mode. Speak clearly into the
phone microphone at a maximum distance of 1 m.
Press Disable speaker to return to normal mode.
Note! Loud background noises (music, etc.) may interfere with the
sound quality.
•Add call to call another number. When the second party is connected
you can Swap call and Merge call.
•Hold call/Unhold call to hold/retrieve the current call.
Note! For settings related to calling, see Call settings, p.59
SOS calls
As long as the phone is switched on, it is possible to place an SOS call by
entering the main local emergency number for your present location followed by
Some networks accept calls to emergency numbers without a valid SIM
card. Contact your service provider for more information.
.
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Call log
Received, missed and dialed calls are saved in a combined call log. For multiple calls related to the same number, only the most recent call is saved.
1.Press
Alternatively, press
2.Calls are displayed as follows depending on call type:
3.Select wanted entry and pressto dial, or Options:
•Call information to show details for the selected call.
•Send message to send a text message.
•Create new contact to save the number for a new contact.
•Add to existing contact to add the number for an existing
•Delete call log to delete entries in the the call log.
.
MenuCall log.
Incoming call
Outgoing call
Missed call
contact.
Press Select for each entry you want to delete and confirm with
Delete.
Contacts
Add contact
1.PressMenuContactsNew.
2.Enter First name, Last name, Mobile phone and Email for the contact. Delete with Clear.
3.Press Options for more options.
4.Press Save.
Tip: For international calls, always use + before the country code for best
operation. Press*twice for the international prefix +.
Manage phonebook contacts
1.PressMenuContacts.
2.Select a contact with Select, then press Options:
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