Check List
13
5.11
Problem: No cooling (the aggregate at the back of the device is cold). 
Possible Cause Self Help Authorised Service
a.) The thermostat is set to 0.
b.) The device plug is not 
plugged in.
c.) No voltage in socket.
d.) Defective electronics or 
sensor feelers.
e.) Defective heating cartridge.
f.) The device is in its defrosting 
phase.
a.) Set temperature control to 
middle position.
b.) Plug in device plug.
c.) Check building fuse.
f.) See operating instruction
5.3
d.) Install new 
electronics or sensor.
e.) Install new heating 
cartridge.
Problem: No cooling (the aggregate is warm). 
Possible Cause Self Help Authorised Service
a.) The device is not level.
b.) The device was only 
switched on a short while ago.
c.) Defective cooling aggregate.
a.) Level the device using a 
spirit level.
b.) Switch on the device and 
let it run for 5-6 hours.
c.) Check whether 
repair is feasible. If not, 
exchange device.
Problem: Poor Cooling Performance.
Possible Cause Self Help Authorised Service
a.) The cooling aggregate is not 
sufficiently ventilated.
b.) The device is exposed to 
direct sunlight.
c.) The fridge door does not 
close tightly.
d.) Light permanently on when 
door closed.
e.) The fridge was stocked a 
short while ago.
a.) Check that the ventilation 
grids are not covered. Check 
that device has been installed 
properly (installation instruction
4.5).
b.) Follow installation 
instruction 4.5.
c.) Check installation in line
4.5.
e.) Check fridge after 5-6 
hours for proper cooling 
function.
c.) Is door magnet 
there? Install new door, 
if required.
d.) Replace lighting 
sensor. Install new door, 
if required.
Problem: Frost formation in fridge.
Possible Cause Self Help Authorised Service
a.) The fridge door does not 
close tightly.
a.) Check installation is in line 
with 4.5.
a.) Is door magnet 
there? 
Install new door.