The DualCom™ communicator provides a fully supervised alarm communication path and integrated primary and
secondary communication on one PCB. For commercial fire or residential fire installations, DualComNF modules
feature primary network communication, secondary cellular communication, and two sets of tip and ring terminals.
For non‑fire residential installations, DualComWZ modules feature built‑in primary Wi‑Fi communication, secondary
cellular communication, Z‑Wave integration, and one set of tip and ring terminals.
Use the DualCom communicator to take over panels. The communicator can be connected to a control panel’s dialer
output and used to capture Contact ID messages based on SIA DC‑05‑1999.09‑DCS.
The communicator also provides four input zones and two open‑collector outputs for connection to control panel
outputs and zones. Connect to the bell output of an existing control panel using zone4 on the communicator. The
communicator operates in a variety of applications: CID Dialer Connection, Zones1‑4 Input Connections, or Zone4
Bell Connection. See Applications.
DualComNF modules include a red enclosure and a Model 685‑R (Red) Backbox.
Features
• Can be powered from 12VDC or 24VDC
• Zone1‑4 terminals with 12V and 24V power input
• EASYconnect™
• 2sets of tip and ring terminals (DualComNF only)
• 1set of tip and ring terminals (DualComWZ only)
• Programming header for connecting to a programming keypad
• LED to indicate armed state
What is Included
• PCB with enclosure
• Model685‑R Backbox (DualComNF only)
• Hardware pack
• External antenna
SYSTEM COMPONENTS
Terminals
Power Connection Terminals
The communicator may be powered from the 12VDC or 24VDC auxiliary output of the control panel. Observe
polarity and use 18‑22 AWG wire to connect the
on the
terminal on the control panel auxiliary output.
control panel auxiliary output
. See Figure 1. Connect the communicator terminal G(ground) to the negative
Control Panel Standby Power
During a power outage, the communicator draws power from the control panel’s backup battery. The communicator
must be included in the standby battery calculations for the control panel.
Zones 1‑4
Terminals Z1 to Z3, G(ground), Z4+ and Z4‑ provide four zones to connect to individual relay outputs on the control
panel. Zone4 (Z4+ and Z4‑) can be connected to the control panel bell output. See Zone4 Bell Connection.
Open‑Collector Outputs
Terminals O1 and O2 can be programmed to indicate the activity of the zones or conditions occurring on the system.
Open‑Collector outputs do not provide a voltage but instead switch‑to‑ground the voltage from another source.
Maximum voltage is 30VDC at 50mA. The outputs can respond to any of the conditions listed below:
• Activation by zone condition: Steady, Pulse, Momentary, or Follow
• Communication
• Armed area annunciation
• Remote Arming Output
communicator terminal +12 to the +12 or +24V positive terminal
Dialer Connection
Directly connect the Telco phone line (tip and ring) from the control panel to the terminalR(Ring) and one into
terminalT(Tip). For more information, refer to “CID Dialer Connection”.
DualCom
Programming and Installation Guide DigitalMonitoringProducts
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Programming (PROG) Connection
A 4‑pin programming header is provided to connect a keypad when using a DMP Model330 programming cable.
This provides a quick and easy connection for programming the communicator. For 24VDC applications using the
communicator, connect the keypad using a Model330‑24 4‑wire programming harness with an in‑line resistor. After
programming is complete, remove the keypad.
Caution: If connecting to a 24VDC control panel, do not connect a keypad using a Model330 harness.
Tamper
The tamper is pressed when the cover of the communicator is secured onto the enclosure. When the cover is
removed, the communicator sends a tamper trouble message to the central station.
Reset Button
The reset button is located on the upper right side of the circuit board and is used to reset the communicator. After
resetting the communicator, begin programming within 30minutes. If you wait longer than 30minutes, reset the
communicator again.
Note: After the panel is reset, cell suppression is disabled for 30 minutes.
Load Button
Firmware can be updated with the programming header. Firmware updates are available for download, free of charge,
on the DMP Dealer Direct website at DMP.com/Dealer_Direct.
Caution: Do not connect a Model401 to the communicator if using 24V power.
Performing a Firmware Update
To update the communicator with a new firmware version, complete the following steps at the protected premise:
399 Programming Cable
1. Connect a DMP 399 Cable from the programming header to the serial port of your PC operating RemoteLink
and containing the communicator RU file.
2. Start RemoteLink and create or open the account that matches the communicator to be updated.
3. Set the connection information type to direct with a baud rate of 38400 and choose the appropriate COM port.
4. Select Panel > Remote Update, then select the correct RU file for the communicator.
5. Press and hold the load button, then press and release the reset button.
6. Release the load button and select <Update> in Remote Link.
7. After the firmware update is completed, remove the 399 cable and press the reset button to resume normal
operation.
Model401 USB Flash Module
When loading the firmware RU file onto a USB drive, place the file in the root directory of the USB drive. The update
cannot be inside a folder. Format the USB drive as FAT32.
Place only one firmware file in the root directory. If more than one RU file exists on the USB drive, the communicator
will choose the RU file with the most recent date modified.
Caution: DualCom, CellCom, iCom, and XTL+ do not use the same RU files. Using the wrong RU file for the update
will cause the communicator to stop working until the correct RU file is used to flash the firmware.
1. Connect the USB flash drive to the Model401.
2. Press and hold the reset button on the communicator. You will continue to hold reset until step 6.
3. Connect the assembly to the communicator’s programming header.
4. Press and release the button on the Model401.
5. With your finger still on RESET, press and hold the load button. Continue to hold LOAD until step 8.
6. Release the reset button.
7. Press and release the button on the Model401.
8. When the green LED on the Model401 starts a slow flash, release the load button. The slow flash will last
5minutes, then the green LED will become steady, indicating the firmware version is updated.
Note: If the LED blinks rapidly, the update was unsuccessful. Press and release RESET. Begin again at step1
9. Press and hold RESET. Remove the Model401, then release RESET to resume normal operation.
In the event the Model401 USB Flash Module is inadvertently removed from the communicator before the update
finishes, repeat steps1‑9.
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DualCom
Programming and Installation Guide
Backlit Logo
The backlit logo indicates the power and armed status of the communicator. Depending on the operation, the LED
displays in red or green as listed in the Table 1. The LED indicates the armed state and status of the system primary
power.
COLOR AND ACTIVITYOPERATION
Green SteadyCommunicator Disarmed, Primary Power OK
No LightNo Power
Red SteadyCommunicator Armed, Primary Power OK
Table 1: LED Status
ECP and DSC Passthru
Perform an ECP or DSC Passthru and communicate through the communicator over the host panel’s bus. This
also allows users to manage host panels through Virtual Keypad including arming, disarming, viewing zone status,
bypassing zones, view history, manage users, and more.
Note: Programming a DSC panel remotely requires a Model 330‑DSC Programming Harness (sold separately).
DualCom
Programming and Installation Guide DigitalMonitoringProducts
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INSTALLATION
D
Select a Location
Install the communicator away from metal objects. Do not mount the communicator inside or on a control panel metal
enclosure. Mounting the communicator on or near metal surfaces impairs cellular performance.
Mount the Communicator
The communicator should be mounted to a wall using the included #6 screws in the mounting holes. See Figure 1.
Mount the communicator in a secure, dry place to protect the communicator from damage due to tampering or the
elements. It is not necessary to remove the PCB when installing the communicator.
Mounting Holes
A
Cellular Antenna
B
SMA Connector
C
Cell Modem
D
Ethernet
E
B
C
D
Tamper
F
Terminal Block
G
Programming Connection
H
Power and Armed LEDs
I
Load and Reset Buttons
J
J
RESETLOAD
E
+Z4-
+DC- Z1 Z2 Z3
T
O1 O2
G
GF
DualCom
A
BR
PROG
R
H
I
+DC- Z1 Z2 Z3
DC Power
+Z4-
G
Zones 1 - 4
O1 O2
Output 1
T R
Tip 1
Ring 1
Output 2
B
C
DigitalMonitoringProducts
4
D
E
+DC- Z1 Z2 Z3 GT1 R1 T2+Z4-R2O1 O2
DualComNF
J
RESETLOAD
A
BR
PROG
H
+DC- Z1 Z2 Z3 GT1 R1 T2+Z4-R2O1 O2
I
DC Power
Zones 1 - 4
Output 1
Output 2
Tip 1
Tip 2
Ring 1
Ring 2
GF
Figure 1: System Components
DualCom
Programming and Installation Guide
Wire the Communicator
Wiring
When connecting component wires, route all wires so they will not interfere with the tamper switch. See Figure 2 and
Figure 3 for wire routing options.
RESETLOAD
BR
PROG
+Z4-
Tamper
+DC- Z1 Z2 Z3
G
Figure 2: Wire Routing Option One
T
R
O1 O2
RESETLOAD
BR
PROG
+Z4-
Tamper
+DC- Z1 Z2 Z3
G
O1 O2
T
R
Wiring
Figure 3: Wire Routing Option Two
Connect the Antenna
Place the antenna onto the SMA connector. Refer back to Figure 1. Twist the antenna until it is securely tightened.
Replace the housing cover on the mounted base. Be sure to not damage any PCB components when removing or
replacing the housing cover.
DualCom
Programming and Installation Guide DigitalMonitoringProducts
5
APPLICATIONS
+DC- Z1 Z2 Z3
G
T
R
+Z4-
O1 O2
Use 18-22 AWG for
Power Supply connection
Z3 +
Z4 +
Z4 -
GND
Aux. Output
+
-
Ground
Control Panel
The panel or separate power
supply must be 12/24 Volt
Regulated and Power Limited.
Z1 +
+
–
Z2 +
Normally Open
Common
Normally Closed
Normally Open
Common
Normally Closed
Normally Open
Common
Normally Closed
Normally Open
Common
Normally Closed
1k ohm
1k ohm
1k ohm
1k ohm
Figure 5: Wiring Diagram for Burglary Zones 1‑4
The communicator can be used in a variety of applications.
CID Dialer Connection
Directly connect one or both tip and ring terminals from the control panel to the communicator. See Figure 4. This
connection captures Contact ID messages from any fire panel that are based on the SIA communication standard
DC‑05‑1999.09‑DCS. Messages are then formatted into a Serial 3 message and sent to an SCS‑1R Receiver or SCS‑VR
Receiver.
Note: CID Dialer Connection cannot be used when using Zone 4 Bell Connection. Do not connect telephone
company wires to the communicator. Remove any connected telephone company wires from the control panel.
Use 18-22 AWG
for Power Supply
Control Panel
The panel or separate power
supply must be listed for fire,
regulated, and power limited.
12/24 VDC Aux. Output
Ground
BELL +
BELL -
Telephone
Jack
Connector
Telephone
Jack
Connector
connection
+
-
If FACP only has one phone line, connect to T2, R2
Wiring to FACP shall be connected within 20 ft in the same room and routed in conduit.
+DC- Z1 Z2 Z3 GT1 R1 T2+Z4-R2O1 O2
+
–
No Connection
(Zone Inputs Not
Evaluated By UL)
Tip 2
Ring 2
Ring 1
Tip 1
Figure 4: Wiring Diagram for Tip and Ring Connection
Communication Failure (DualComNF only)
The phone line voltage on the second tip and ring will drop when the DualComNF is in a communication failure state.
This triggers the host panel to annunciate a communication failure. When communication is restored, voltage is
restored on the second tip and ring terminal and the host panel sees a restoral on the phone line.
Zones 1‑4 Input Connection
Connect each control panel relay output to a zone on the communicator. For programming purposes, the zone
numbers are 1‑4. The following are examples of how you might use this application for a burglary or fire alarm.
Burglary
Use a normally closed output on a burglary control panel to indicate a burglary alarm. The communicator zone should
be programmed with a zone name and burglary zone type. When the output on the control panel turns on and trips
the communicator zone, a message is sent to an SCS‑1R or SCS‑VR receiver at the central station. The zone name
programming can be used to describe which control panel zone indicated a burglary. See Figure 5.
Note: Zone4 can only be used as a standard input zone when not programmed as zone type Auxiliary2 (A2). See
Zone4 Bell Connection.
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DualCom
Programming and Installation Guide
Zone4 Bell Connection
Table 2: Message Breakdown
Zone4 (Z4+ and Z4‑) can be connected to the control panel bell output. This zone detects an alarm condition on the
control panel by monitoring the voltage and cadence timing of the bell output. The communicator evaluates the first
3.5seconds of bell cadence timing to detect the type of alarm sent. See Figure 6.
3.5 sec
On
Steady
O
On
Pulse
O
On
Temporal 3
O
On
Temporal 4
O
To enable alarm detection operation, Zone4 Bell Connection must be programmed as Zone Type (A2) in Zone
Information programming. See Table 2 for bell cadence type, zone number, and type of message sent to the receiver.
The communicator generates zones5 and6 using the zone name of zone4 to send to the central station. Zones5
and6 cannot be preprogrammed in Zone Information. CID Dialer Connection cannot be used when using Zone4 Bell
Connection.
1.0 sec1.0 sec1.0 sec1.0 sec1.0 sec
.5 sec.5 sec.5 sec1.5 sec.5 sec.5 sec.5 sec.5 sec
Each .1 sec On
5.0 sec
Each .1 sec O
Figure 6: Zone 4 Bell Cadence Information
Each .1 sec On
Each .1 sec O
BELL CADENCEZONE NUMBERTYPE OF MESSAGE
SteadyZone4Burglary
Pulse or Temporal3Zone5Fire
Temporal4Zone6Emergency or Carbon Monoxide
DualCom
Programming and Installation Guide DigitalMonitoringProducts
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DMP Panel
12 VDC Aux. Output
+
Use 18-22 AWG
for Power Supply
connection
+DC- Z1 Z2 Z3
+
–
+Z4-
G
1k Ω
O1 O2
Z4 -
T
R
-
1k Ω (for Supervision)
ADEMCO Panel
12 VDC Aux. Output
+
-
12 VDC BELL +
BELL -
NAPCO Panel
12VDC Aux. Output
+
-
12 VDC BELL +
BELL -
2.2k
Ω
(for Supervision)
Use 18-22 AWG
for Power Supply
connection
Use 18-22 AWG
for Power Supply
connection
+DC- Z1 Z2 Z3
+
–
+DC- Z1 Z2 Z3
+
–
Voltages above 1.4 VDC
are considered Alarm
+Z4-
G
1k Ω
O1 O2
Z4 -
T
R
Voltages above 1.4 VDC
are considered Alarm
+Z4-
G
1k Ω
O1 O2
Z4 -
T
R
Voltages above 1.4 VDC
are considered Alarm
DSC Panel
12/24 VDC Aux. Output
12/24 VDC BELL +
BELL -
24 VDC Panel
12/24 VDC Aux. Output
24 VDC BELL +
BELL -
Use 18-22 AWG
for Power Supply
connection
+
-
1k
Ω
(for Supervision)
Use 18-22 AWG
for Power Supply
connection
+
-
4.7k Ω (for Supervision if required)
+DC- Z1 Z2 Z3
+
–
10k Ω
+DC- Z1 Z2 Z3
+
–
1k Ω
Figure 7: Zone 4 Bell Connection
+Z4-
G
1k Ω
O1 O2
Z4 -
T
R
Program Zone 4
DO - Alarm
AO - Alarm
Voltages above 0.7 VDC
are considered Alarm
+Z4-
G
1k Ω
O1 O2
Z4 -
T
R
Voltages above 1.4 VDC
are considered Alarm
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DualCom
Programming and Installation Guide
ECP Passthru Connection
PROG
B
R
RESETLOAD
+DC- Z1 Z2 Z3
G
T
R
+Z4-
O1 O2
DualCom
1 2 3 45 6 7 8 9 10 11 12 13 14 15 16 17 18 19
20
21 22 23 24
25
++–
HI
HI
HI
LO
LO
LO
LO
HI
HI
LO
LO
HI
HI
LO
LO
HI
TIP
(BROWN)
RING
(GRAY)
TIP
(GREEN)
RING
(RED)
+
-
BLACK
RED
SYNC
COM
DATA
(USE SA4120XM-1
CABLE)
1 2 3 4 5 6 7 8
OUT 17
+12 AUX
GND
OUT 18
VISTA 20P ONLY
VISTA-20P
From DC+
From DC–
From Z4+
From Z4-
To Data In (6)
To Data Out (7)
To Negative (4)
To Positive (5)
RED
BLACK
GREEN
YELLOW
RED
BLACK
GREEN
YELLOW
RED
BLACK
GREEN
YELLOW
The communicator can be connected to the ECP Bus of a compatible VISTA panel. Refer to “VISTA Panel
Compatibility” for VISTA compatibility details. See Table 3 and Figure 8 for wiring details.
Configuration
To configure the communicator for ECP Passthru, set KEYPAD INPUT to ECP, program VISTA keypad device
address20, then use the ECP SETUP feature in the Diagnostics (DIAG) menu. For details, refer to “Keypad Input” and
“ECP Setup”.
For more information about configuring ECP Passthru, refer to COM Series How‑To Guide: ECP Passthru (LT‑2209).
Program Vista Keypad Device Address 20
1. Power down and then power up the Honeywell panel.
2. Within 1 minute of powering up the Honeywell panel, simultaneously press and hold the # and * buttons on the
keypad.
3. The keypad displays INSTALLER CODE. Enter the installer code (default is 4112), followed by 800.
4. Enter *193, then enter 1 0.
5. To save and exit programming, enter *99.
COMMUNICATOR TO ECP WIRING
Communicator TerminalVISTA Terminal
+DCKeypad Power
‑DCKeypad GND
Z4+Data Out
Z4‑Data In
Table 3: ECP Terminal Connections
DualCom
Programming and Installation Guide DigitalMonitoringProducts
Figure 8: ECP Passthru Wiring
9
VISTA Panel Compatibility
Remote
Arming/
Disarming
Remote
Zone Status
Compatible with
Compass
Panel TypeECP
Remote
User Management
VISTA‑10SERev 15 or higherNoNoNoNo
VISTA‑10PYesYe sYesYes
Firmware version
2.0 or higher
VISTA‑15YesNoNoNoNo
VISTA‑15PYesYesYe sYes
Firmware version
5.2 or higher
VISTA‑20SERev 12 or higherNoNoNoNo
VISTA‑20PYesYesYe sYes
VISTA‑20PIYe sYesYe sYes
Firmware version
5.2 or higer
Firmware version
5.0 or higher
VISTA‑21iPYe sYesYe sYesYes
VISTA‑21iPLTE YesYe sYesYe sYes
Note: Panels must be programed in the Stay/Away mode for Remote Arming/Disarming (No Partitions).
Vista 32, 40, 50, 128, 250 are not compatable with ECP Virtual Keypad.
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DualCom
Programming and Installation Guide
DSC Passthru Connection
RESETLOAD
+DC- Z1
Z2 Z3
G
T
R
+Z4-
O1 O2
+DC- Z1
Z2 Z3
G
T
R
+Z4-
O1 O2
DualCom
ETHERNET
DSC PC1864
AC AC +AUX- +BELL- RED BLKYEL GRN 1 PGM 2 3 PGM 4 Z1 COM Z2 Z3Z4 Z5Z6 Z7Z8
The communicator can be connected to the DSC Bus of a DSC PowerSeries Model PC1616, PC1832, or PC1864. Refer
to Table 4 and Figure 9 for wiring details.
Configuration
To configure the communicator for DSC Passthru, set KEYPAD INPUT to DSC and use the DSC SETUP feature in the
Diagnostics (DIAG) menu. For details, refer to “Keypad Input” and “DSC Setup”.
For more about configuring DSC Passthru systems, refer to COM Series How‑To Guide: DSC Passthru (LT‑2208).
COMMUNICATOR TO DSC WIRING
Communicator
Terminal
DC+RED
DC‑BLK
Z4+YEL
Z4‑GRN
T or T1TIP
R or R1RING
N/ABell+ to Bell‑ (1k Ω EOL)
N/AZones 1 ‑ 8 (5.6k Ω EOL)
PROGPC Link (COM) Tab Up
Table 4: DSC Terminal Connections
DSC Terminal
Figure 9: DSC Passthru Wiring
DualCom
Programming and Installation Guide DigitalMonitoringProducts
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