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DS-40, DS-80 Printer Basics
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Acknowledgements
ACKNOWLEDGEMENTS
The information contained in this document represents the current view of DNP Photo Imaging America Corp. on the issues discussed as of the date of
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the date of publication.
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ScanStation™, PrintMaster™, iStation™, PicViewer™, Photo Theater™, MyPhotoLab™, NexLab™, PixelWare™, LabServer™, One Touch Digital
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© 2000-2006 DNP Photo Imaging America Corp.. All rights reserved.
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Acknowledgements
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CONTENTS
Acknowledgements
1. Printer Basics
General Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
2. Installing media
Installing the paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installing the ribbon cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3. Maintaining the Printers
Emptying the Scrap Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Cleaning the Ventilation Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Cleaning the Thermal Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cleaning the Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
4. Troubleshooting
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Resolving Media Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
If there is a Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
If the Ribbon is Torn or Has Been Pulled Into the Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
If the Printer is Stopped Mid-action. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
If the Power is Cut Mid Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
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Table of Contents
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1
PRINTER BASICS
This chapter provides you with basic information on how to maintain and troubleshoot your printer.
GENERAL MAINTENANCE
Part of the normal maintenance cycle for printers includes removing dust buildup fro the printer vents. This is done to free
ventilation holes from dust and foreign matter and to imporve printer longevity. the following instructions are writen in a
generic fashion to include all printers for the systems:
1. Power OFF the system at the main power source.
2. Using a small hand vacuum with a non-metallic extension and nozzle, vacuum all of the printers ventilation ports.
3. Vacuum the base of the system and external ventilation ports.
4. Power ON the system and remaining components.
You have now performed basic maintenance on the printer.
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DS-40 and DS-80 Printers Printer Basics
DS-40 AND DS-80 PRINTERS
Distinguishing Your DS-40 and DS-80 Printer Model
The DS series are versatile photo printers for use in photo labs by professional photographers, or in other commercial
situations which demand high speed and exceptional quality. Other information on the printers can be found in the printer’s
field service manual or your system’s documentation suite.
Figure 1. The DS-40 or DS-80 printer
prior to moving the printer, the ink ribbon cassette and paper roll should be removed from the printer. Always
take care when lifting the printer so as not to cause physical injury.
When reinstalling, check that the ribbon and paper are properly positioned before resuming printing. If either is
positioned incorrectly, paper jams, print position errors, or other unexpected problems can occur.
The DS-40 and DS-80 printers are quite similar. The instructions written for one will work for the other. The main difference
is in paper size; DS-40 printers print 4x6 size prints, and DS-80 printers print 8x10 size prints.
If your printer is configured for use in a tower system, the printer will have small rubber feet. These
feet are essential to aligning the output for the printer with the tower conveyor system and keeping
the printer from moving inside the unit. Do not remove the feet.
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