DVX-2000MS-5 / DVX-2000MS-10
FEATURES & BENEFITS
+ A Microsoft® Response Point™ Phone
System
+ Designed with Simplicity in Mind: Easy
to Install, Use, and Manage
+ Scalable – Add Up to 50 Phones and
Phone Lines1 to a Network
+ No Fees or Licenses Required for
Adding More Phones or Gateways
+ Auto Phone and Gateway Discovery
Feature Makes Installing Hardware
Quick and Easy
+ One-touch Voice-activated Dialing and
Voicemail Access
+ Automated Attendant for Directing
Incoming/Transferring/Parking/
Retrieving Calls
+ 3-way Call-conferencing
+ Voicemail to E-mail Forwarding
+ Incoming Call Notification on a PC
+ Microsoft Outlook Contact Integration
+ Two-click Backup and Restore
VoiceCenter™ IP-based Phone System
What is VoiceCenter™?
D-Link® VoiceCenter™, a Microsoft® Response Point™
phone system, is an IP-based phone system designed for
small to medium-sized businesses (SMB) with support
for up to 50 users. VoiceCenter provides numerous
advantages over traditional PSTN (analog) phone
systems while retaining the reliability of PSTN phone
lines1 for accepting inbound and making outbound calls.
Unlike previous generations of complicated, hard-to-use
IP-based products, VoiceCenter is easy to install, manage,
and maintain. Rather than taking days, it only takes a short
amount of time to get the phone system up and running.
VoiceCenter is also portable - businesses that need to
relocate offices can easily take the phone system along.
In addition, while D-Link provides solid phone system
hardware, the integrated Microsoft Response Point
phone system software provides state-of-the-art features
such as Voice-activated Dialing and Voicemail Access,
Automated Attendant for routing calls, and Automatic
Phone and Gateway Discovery that allows for a simplified
setup process.
What is Included with VoiceCenter?
There are two VoiceCenter bundles: the DVX-2000MS-5
and DVX-2000MS-10. They both include one DVX-2000MS
PBX/Base Unit, one DVG-3104MS PSTN Gateway, and
the Microsoft Response Point phone system software. In
addition, the DVX-2000MS-5 includes five DPH-125MS IP
Phones while the DVX-2000MS-10 includes ten phones.
There are no additional fees or licenses required to add
more phones or Gateways to the system. Simply add more
as needed - up to 50 phones and 50 PSTN lines1.
The DVG-3104MS PSTN Gateway enables SMBs to
connect PSTN lines1 to a VoiceCenter IP-based phone
system on a network. The Gateway provides four PSTN
(FXO) ports for connecting up to four separate PSTN
lines1. More Gateways can be added to a network to
accommodate additional PSTN lines1.
The DPH-125MS IP Phone includes many standard and
advanced features not found in analog phone systems.
With the built-in Microsoft Response Point (RP) button,
users have one-touch access to Voice-activated
commands. Voice-activated Dialing is one of the
Voice-activated commands that enable users to reach
anyone in the company directory or their Microsoft
Outlook address book by simply saying their name. Users
can also transfer, park, and retrieve calls the same way.
Voicemail to e-mail forwarding is another convenient
feature. Installing the DPH-125MS is a breeze since there
is no need to run additional Ethernet cables to desktops.
This phone provides two Ethernet ports for connecting
to a network and PC. Setting up new phone extensions
is just as easy and only takes a few simple steps to
complete.
Next-generation SMB Phone System
By building a solid, dependable hardware platform to run
a powerful yet easy to use, install, and manage phone
software, D-Link and Microsoft have accomplished
creating the next-generation SMB phone system. D-Link
VoiceCenter, a Microsoft Response Point phone
system, is the clear choice for today’s productivity and
efficiency-minded small to medium-sized business.
How Does It All Work Together?
The DVX-2000MS PBX/Base Unit is the heart of
VoiceCenter that runs the Microsoft Response Point
phone system software. It is also responsible for routing
all inbound/outbound calls as well as internal calls. Using
the Microsoft Response Point phone system software
on a networked PC, the DVX-2000MS can be configured
and easily managed. In addition, the software facilitates
hardware setup by providing Automatic Phone and
Gateway Discovery feature that automatically detects
when new IP phones or PSTN gateways are connected
to a network.
DVX-2000MS-5 / DVX-2000MS-10
PBX/Base Unit for VoiceCenter Phone System
Technical Specifications
Phone System + Phone Network Integration - PSTN Support via FXO ATA
+ Automated Attendant (DTMF & Speech-based) + Call Forwarding To External Phone Numbers-specific
- User Directory External Phone Numbers Treated as Internal Phones
- Frequently Asked Questions
- Nicknames
- Easy Access to Live Operator
- Customizable Prompts
+ Incoming Call Direct Access (Similar To DID) + Call Forwarding to Internal Lines
+ Personal External Line Impersonation (e.g. Employee’s + PA System Integration
Cell Phones)
Voicemail + Built-in Voicemail System + Voicemail-to-E-mail Forwarding
+ Voicemail Retrieval over the Phone + Approximately 1,000 Minutes of Voicemail Storage
PC Integration + Contacts + Configuration
- Microsoft Outlook Integration - Easy Customization by the End-user
- Incoming Call Notification - Call Forwarding Rules Management
- Windows Contacts / Windows Address Book Integration
+ Employee Directory
Administration + Seamless Setup & Administration + Ongoing Operations
- Auto-discovery of Phones and PSTN Gateways - System Status Monitoring
- Wizards for Phone and Service Configuration - Voice Mail Usage Summary
- Reserve Lines for Inbound Calls - System Settings Backup & Restore
Phone + One-button Access to Voice Commands + Phone Auto Discovery
- Voice Dial Other Employees
- Voice Dial Personal Contacts
- Park
- Retrieve
- Transfer
Environmental + Operating Temperature: 32°F to 122°F + Storage Temperature: -13°F to 131°F
+ Humidity: 5% ~ 95% (Non-condensing)
Certifications + FCC Class A
Physical + Item Dimensions (WxHxD): 3.54” x 9.06” x 8.07” + Weight: 3.5 lbs
Packaging + DVG-2000MS-5 Dimensions (WxHxD): 9.5” x 14.0” x 27.0” + DVG-2000MS-5 Weight: 40.0 lbs
+ DVG-2000MS-10 Dimensions (WxHxD): 12.5” x 18.0” x 24.0” + DVG-2000MS-10 Weight: 65.0 lbs
Warranty + 1-Year Limited
2
DVX-2000MS
DVX-2000MS-5 / DVX-2000MS-10
4-Port PSTN Gateway for VoiceCenter Phone System
Technical Specifications
Key Features + Auto-discovery + Auto-provisioning Ability
+ Route PSTN Lines to an IP Network
Network Features + SIP (RFC 3261) Compliant + 10/100Base-TX Connection
+ PSTN Port: Four Analog FXO Ports + COM Port: RJ-45 Console Port
+ QoS by ToS (Type of Service) + SNTP (Simple Network Time Protocol)
Telephony Features Supported + Caller ID + Line Hunting
+ VAD (Voice Activity Detection) + CNG (Comfort Noise Generator)
+ Dynamic Jitter Buffer + Completed Voice Band Signaling Support
+ Bad Frame Interpolation + Gain/Attenuation Settings
+ G.168 Echo Cancellation + Provide Inbound and Outbound DTMF Generation/
Detection between LAN and PSTN Interface
Device Management + Secure Web-GUI Configuration + FTP Software Upgrade
+ Remote Configuration + RJ-45 Console
LEDs + Indicator for PSTN Port Status + Power ON/OFF
+ Link/ACT Status + READY Work Status
+ VoIP Status
Power + 5v, 4A
Environmental + Operating Temperature: 32°F to 122°F + Storage Temperature: -13°F to 131°F
+ Humidity: 5% ~ 95% (Non-condensing)
Certifications + FCC Class B + FCC Part 68
+ UL
Physical + Item Dimensions (WxHxD): 6.0” x 1.5” x 9.0” + Item Weight: 1.1 lbs
Warranty + 1-Year Limited
2
DVG-3104MS
DVX-2000MS-5 / DVX-2000MS-10
IP Phone for VoiceCenter Phone System
Technical Specifications
Protocol + IETF SIP (RFC3261)
Network Interface + RJ45 x 2, 10/100BaseT
LCD Display + 2 x 16 Characters
Key Pad + 25 Keys (Including Microsoft Response Point (RP) Button for One-touch Access to Voice-activated Commands)
Call Features + Call Hold + Call Mute
+ Call Retriever + Call Transfer
+ Call Waiting + Call Forward (Busy / No Answer / Unconditional)
+ Caller ID Display + Anonymous Call
+ Anonymous Call Blocking + In-band DTMF / Out-of-band DTMF
+ (RFC 2833) / SIP INFO + Message Waiting Indicator
+ 3-way Conference + Redial
Codec + G.711μ-law + G.711a-law
+ G.729a/b
Phone Functions + Multi-user (4 SIP Accounts) + Speakerphone Communication
+ Pre-dial Before Sending + Handset / Speakerphone Volume Adjustment
+ Speed-dial (10 Records) + Phonebook (200 Records)
+ Call History (Incoming / Outgoing / Missed Calls)
Security + HTTP 1.1 Basic/Digest Authentication for Web Setup + MD5 for SIP Authentication (RFC 2069/ RFC 2617)
Dial Methods + Direct IP Call without SIP Registration + Dial Registered Number via SIP Server
+ Dial URI from Phonebook / Speed-dial
Voice Quality
QoS + ToS Field + IEEE 802.1q VLAN
Tone + DTMF + Ring Tone, 4 Selectable and 4 Editable Tones
IP Assignment + Static IP + DHCP
NAT Traversal + UPnP + STUN
TCP/IP + IP/TCP/UDP/DHCP/RTP/RTCP/ + ICMP/HTTP/NTP/TFTP/DNS
+ VAD (Voice Activity Detection) + CNG (Comfort Noise Generation)
+ AEC (Acoustic Echo Cancellation) + G.168
+ Jitter Buffer
+ Ring Back Tone (Local and Remote) + Dial Tone
+ Busy Tone
+ PPPoE
DPH-125MS
DVX-2000MS-5 / DVX-2000MS-10
IP Phone for VoiceCenter Phone System
Configuration + Key & LCD Configuration + Web Browser Configuration
+ Auto/Manual Provisioning System
Firmware Upgrade + TFTP + Auto Provisioning System
Power + Input AC 100-120V / 220-240V + Output DC 5V
Environmental + Operating Temperature: 32˚F to 104˚F + Storage Temperature: -4˚F to 140˚F
+ Humidity: 5% ~ 95% (Non-condensing)
Certifications + FCC Class B + UL
Physical + Item Dimensions (WxHxD): 7.9” x 3.2” x 7.9” + Item Weight: 1.61 lbs
Warranty + 1-Year Limited
Ordering Information
Part Number Description
DVX-2000MS-5 VoiceCenter IP Phone System, 5-Phone Kit for Response Point
DVX-2000MS-10 VoiceCenter IP Phone System, 10-Phone Kit for Response Point
DVG-3104MS VoiceCenter 4-Port PSTN Gateway for Response Point
DPH-125MS VoiceCenter IP Phone for Response Point
2
DPH-125MS
MINIMUM SYSTEM REQUIREMENTS
+
Computer with:
- Windows Vista®3 or Windows® XP SP2
Operating System
- Windows Internet Explorer® v6,
Mozilla® 1.7.12 (5.0), or Firefox® 1.5 and
Above (For Configuration)
- CD-ROM Drive
- Network Interface Card
+
For Internet Access
- Cable or DSL Modem
- Router
- Subscription with an Internet Service Provider (ISP)
1
Requires a third party local (PSTN) phone service plan. D-Link Systems, Inc. is not a Telephone Service Provider or VoIP Phone Service Provider.
2
1-Year Limited Warranty available only in the USA and Canada.
3
Computer must adhere to Microsoft’s recommended System Requirements.
4
Latest software and documentation are available at http://support.dlink.com.
Product specifications, size, and shape are subject to change without notice, and actual product appearance may differ from that depicted herein.
©2007 D-Link Corporation/D-Link Systems, Inc. All rights reserved. D-Link, the D-Link logo, and the VoiceCenter logo are trademarks or registered trademarks of D-Link Corporation
or its subsidiaries in the United States and/or other countries. Microsoft, Outlook, and Response Point are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
PACKAGE CONTENTS
+
DVX-2000MS PBX/Base Unit
+
DVG-3104MS 4-Port PSTN Gateway
+
DPH-125MS IP Phones (5 or 10)
+
CD4 with:
- Software
- Product Documentation
+
Power Adapters
+
CAT5 Ethernet Cables
+
Phone Cable
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