D-link DVX-2000MS User Manual

Table of Contents

Product Overview ........................................................5

Package Contents....................................................5

System Requirements .............................................5

Introduction ..............................................................6

Important Considerations ........................................8

Emergency Considerations ................................8

Privacy Considerations ...................................... 9

Security Considerations ...................................11

Performance Considerations ............................13

Setting Passwords ...........................................14

Features .................................................................15

Hardware Overview ...............................................16

Connections .....................................................16

LEDs ................................................................ 17

Installation .................................................................. 18

Hardware Installation .............................................18

Starting Microsoft Response Point Assistant ...40

Getting Started .......................................................... 41

What Is a Phone? .................................................. 41

What Is a User? .....................................................42

What Is an Extension Number? .............................44

What Is a Phone Line? ..........................................44

What Is a Phone Service? .....................................44

Ofﬁce Scenarios ....................................................45

Margie’s Travel .................................................46

Fourth Coffee ...................................................47

Southridge Video ............................................. 48

Choosing Your Call Routing Plan ..................... 49

Introduction to Microsoft Response Point

Administrator ..........................................................51

Phone System Page ........................................ 62

Base Unit Page ................................................64

Connecting the DVX-2000MS Base Unit .........18

Connecting the DPH-125MS IP Phones ..........19

Connecting the DVG-3104MS Gateway ........... 20

Software Installation ..............................................21

Installing Microsoft Response Point

Administrator ....................................................21

Starting Microsoft Response Point

Administrator ....................................................25

Conﬁgure the DPH-125MS IP Phones ......... 27

Conﬁgure the DVG-3104MS Gateway ..........32

Installing Microsoft Response Point Assistant .36

Call Routing Page ............................................68

Upgrading Software ......................................... 69

Understanding Information Storage and

Retrieval ...........................................................71

Checking the Status of the Phone System ...... 73

Conﬁguring IPSEC ...........................................73

Using Microsoft Response Point Administrator ..... 74

Phones...................................................................74

Adding a Phone ............................................... 75

Editing a Phone ...............................................76

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Removing a Phone .......................................... 77

Users .....................................................................78

Adding a User .................................................. 78

Editing a User .................................................. 79

Removing a User ............................................. 80

User Properties ................................................81

Specifying a Persons Name ......................... 81

Specifying a Job Role Name ........................ 82

Specifying a Location Name ........................83

Specifying a Group Name ............................ 84

Publishing User Information in the Directory 85

Enabling the Directory .................................. 86

Disabling the Directory ................................. 87

Voicemail ...............................................................88

Setting Voicemail Options ................................88

Specifying How You Retrieve Voicemail ...........89

Setting a Voicemail Greeting ............................90

Resetting the Extension Number Password .....91

Phone Service .......................................................92

Adding Phone Service ..................................... 93

Editing Phone Service .....................................94

Removing Phone Service ................................ 95

Base Unit ............................................................... 96

Viewing the Event Log ..................................... 96

Viewing Storage Space Detail .........................97

Changing the Base Unit Password ..................99

Conﬁguring the E-Mail Server ........................100

Change the Date and Time ............................101

Backing Up the Base Unit ..............................102

Restoring a Backup of the Base Unit .............103

Call Routing Plans ...............................................104

Setting Up a Call Routing Plan ......................104

Setting Up an Automated Receptionist

Plan ............................................................ 105

Setting Up a Receptionist Plan ..................106

Setting Up an Operator .............................. 107

Setting Up a Multiple Phones Ring Plan .... 108

Conﬁguring Automated Receptionist

Properties ......................................................111

Setting Greetings for the Automated

Receptionist to Use .................................... 112

Tips For Recording Greetings and Prompts 113

Conﬁgure Bypass Receptionist .................. 115

Conﬁguring External Access ...................... 116

Setting Call Forwarding Options .................117

Using Microsoft Response Point Assistant .......... 118

Introduction ..........................................................118

Upgrading Assistant .............................................119

Logging On to Assistant.......................................120

User Properties ....................................................121

Specifying Your Name .................................... 121

Specifying a Group Name ..............................122

Specifying a Job Role Name .........................122

Specifying a Location Name .......................... 123

Changing Your Extension Number Password .123

Publishing Your Name in the Directory ...........124

Phone Calls .........................................................125

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Using Manual Dialing .....................................125

Dialing an Internal Call ............................... 125

Dialing an External Call .............................. 125

Using Voice Dialing ........................................126

Voice Dialing an Internal Call ..................... 126

Voice Dialing an External Call .................... 126

Answering a Call ............................................127

Transferring a Call ..........................................127

Parking and Retrieving a Call ........................128

Forward a Call ................................................129

Using the Public Address System ..................130

Call Notiﬁcations ............................................ 131

Enabling Call Notiﬁcations..........................132

Contacts...............................................................133

Importing Contacts .........................................133

Adding and Editing Contacts .........................134

Deleting Contacts ..........................................135

Troubleshooting ....................................................... 144

Administrator ........................................................144

Assistant .............................................................. 148

Networking Basics .................................................. 152

Check your IP address ........................................152

Statically Assign an IP address ...........................153

Technical Speciﬁcations ......................................... 154

Contacting Technical Support ................................ 156

Warranty ...................................................................157

Registration .............................................................. 162

Voicemail .............................................................136

Setting Voicemail Options ..............................136

Specifying How You Retrieve Voicemail ......137

Setting Your Voicemail Greeting ..................... 138

Tips For Recording Your Greeting .............. 139

Reviewing Your Voice Messages ....................141

In the Ofﬁce ................................................ 141

Out the Ofﬁce ............................................. 142

From an E-Mail Program ............................ 143

4D-Link DVX-2000MS User Manual

Section 1 - Product Overview

• D-Link DVX-2000MS Base Unit

• D-Link DPH-125MS IP Phones (5 or 10)

• D-Link DVG-3104MS 4-Port PSTN Gateway

• CAT5 Ethernet Cables

• Power Adapters

• Phone Cable

• CD-ROM with Installation Wizard, User Manual, and QIG

Note: Using a power supply with a different voltage rating than the ones included will cause damage and void the warranty for this product.

Product Overview

Package Contents

System Requirements

• Computers with Windows®, Macintosh®, or Linux-based operating systems with an installed Ethernet adapter

• Internet Explorer Version 6.0, Mozilla 1.7.12 (5.0), or Firefox 1.5 and above (for conﬁguration)

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Section 1 - Product Overview

Introduction

D-Link® VoiceCenter™, a Microsoft® Response Point™ phone system, is designed for small to medium-sized businesses with support for up to 50 users. VoiceCenter is an IP-based phone system that provides numerous advantages over traditional PSTN (analog) phone systems. Unlike previous generations of complicated, hard-to-use IP-based products, VoiceCenter is easy to install, manage, and maintain. VoiceCenter is also portable - businesses that need to relocate ofﬁces can take the phone system along. In addition, VoiceCenter provides state-of-the-art features such as Voiceactivated Dialing, built-in Automated Attendant for answering and routing calls, Call Logs for managing phone usage, and Automatic Phone, and Gateway Discovery allowing for a simpliﬁed setup process.

VoiceCenter is a scalable solution that supports up to 50 IP Phones and Users on a network. There are no fees or licenses required for adding more phones to the system. Thus, as your company grows and hires new employees, you only need to purchases more phones.

There are two different types of VoiceCenter bundles: the DVX-2000MS-5 and DVX-2000MS-10. They both include one DVX-2000MS PBX/Base Unit and one DVG-3104MS PSTN Gateway. In addition, the DVX-2000MS-5 includes ﬁve IP Phones while the DVX-2000MS-10 includes ten phones. There are no additional fees or licenses required to add more phones or Gateways to the system. Simply add more as needed - up to 50 phones and 50 PSTN lines*.

The DVX-2000MS PBX/Base Unit is the heart of VoiceCenter that runs the Microsoft Response Point phone system software. Using a networked PC, the DVX-2000MS can be conﬁgured and used to manage an entire phone system. With the Automatic Phone and Gateway Discovery feature, it automatically detects when IP phones or PSTN gateways are connected to a network for easy hardware setup. At the same time, the DVX-2000MS routes all inbound/outbound calls as well as internal calls. It also provides a call log to review and manage phone usage.

The DVG-3104MS PSTN Gateway enables SMBs to connect PSTN lines* to a VoiceCenter IP-based phone system on a network. The Gateway provides four PSTN (FXO) ports for connecting up to four separate PSTN lines*. More Gateways can be added to a network to accommodate additional PSTN lines*.

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Section 1 - Product Overview

The D-Link IP Phones include many standard and advanced features not found in analog phone systems. The Onetouch Voice-activated Dialing feature allows users to reach anyone in the company directory or their Microsoft Outlook address book by simply saying their name.

Users can also transfer, park, and retrieve calls the same way. Voicemail to e-mail forwarding is another convenient feature. Installing the IP Phone is a breeze since there is no need to run additional Ethernet cables to desktops. D-Link phones provide two Ethernet ports for connecting to a network and PC. Setting up new phone extensions is just as easy and only takes a few simple steps to complete.

By D-Link building a solid, dependable hardware platform, and Microsoft providing an easy-to-use phone software solution, we have accomplished creating the next generation SMB phone solution. D-Link VoiceCenter, a Microsoft Response Point phone system, is the clear choice for today’s productivity and efﬁcient minded small to medium-sized business.

*Requires a third party local phone service plan. D-Link Systems, Inc. is not a Telephone Service Provider or VoIP Phone Service Provider.

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Important Considerations

Response Point offers many features, including the ability to manage, monitor, and control your phone system with Administrator. With those features also comes some responsibility to promote users’ privacy and system security, as well as to keep a landline phone available for emergency calls.

Emergency Considerations

Please read this information carefully, as it applies to calling for help in emergency situations.

• Power, network, or telephone service outages: If there is an outage, disruption, or other degradation of the power, network, or telephone services at your location, Response Point will not work.

• How to dial 911: Please inform all of your employees, visitors, and Response Point users that they can either dial 911 or 9-911 to access 911 emergency services.

• Maintain an alternative means of calling 911: You should maintain a backup means of calling 911 emergency services (for example, by using a phone plugged into a standard telephone line or a cell phone) in case of a power failure, telephone service outage, or other problem that may inhibit you from using Response Point.

• 811 feature: By dialing 811, you can call back the last phone that was used to dial 911. This information will be stored for only 24-48 hours after 911 is dialed. Note: This feature may not work if the phone as not been registered

with the Response Point base unit by your phone system administrator.

• 911 location obligations that may apply to certain owners of Response Point: Your telephone company may be required under applicable law to provide a telephone number and address associated with that telephone number to emergency services when a caller dials 911. Please note that certain U.S. (state and/or federal) and foreign laws may require the owner of a multi-line telephone system (MLTS), such as Response Point, to provide emergency services with the physical location/address of the phone that was used to call 911, in addition to the caller’s telephone number. Compliance with such MLTS laws is your responsibility as the owner of Response Point. Response Point does not provide to emergency services the physical location/address of a phone that is used to call 911.

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Privacy Considerations

The following considerations describe privacy issues that are unique to Response Point:

Privacy of Users

• The personal information that you enter in the User Properties dialog box is stored on the base unit and is not encrypted. Any user who has access to the base unit password (for example, the phone system administrator) can modify this information, which includes:

• Voicemail messages that you conﬁgure to be retrieved by phone. (Voice messages sent as e-mail attachments are not stored on the base unit.)

• Names and nicknames that you think external callers might use when speaking to the Automated Receptionist.

• Personal contact information that you upload from your contact store.

• E-mail addresses that you specify to receive voicemail attachments.

• Bypass Receptionist phone numbers that connect directly to the extension numbers that you specify.

• If you select the Remember logon settings check box when logging on to Assistant, your credentials are encrypted and are stored on the computer running Assistant.

• The directory is available to external callers. You can choose to add or remove your name and extension number from this directory. However, the phone system administrator can override your choice without your consent—by either adding your information to the directory or removing your information from it.

• Your user name and extension number are automatically added to the list displayed in Assistant; there is no way to override this feature. Any user who logs on to Assistant can view this list.

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Section 2 - Installation

Privacy of Calls

Various components of the Microsoft® Response Point™ phone system must exchange data so that you can place and receive calls. Similar to many traditional phone systems, where people with access to the ofﬁce phone network may be able to listen to phone calls, people with access to your ofﬁce LAN may also be able to listen to phone calls that you place using Response Point.

Calls—which are comprised of data packets that pass between base units, phone line adapters, and phones—travel over the ofﬁce LAN and are not encrypted. For example, the caller ID information that is exchanged between the phones and base unit is not encrypted. Likewise, a conversation that is transmitted from one phone to another phone is not encrypted.

However, data that is exchanged between the base unit and Administrator or Assistant is encrypted.

Privacy of SMTP Servers

The information that is transmitted from the base unit to your SMTP server (such as, a Microsoft Exchange server on the LAN or your ISP’s e-mail server on the Internet) will be encrypted or not depending on whether your SMTP server requires encryption. Information that may not be encrypted includes the user name and password for logging on to the SMTP server and voice messages sent as e-mail attachments. For more information about your base unit’s connection to the SMTP server, contact the phone system administrator.

Privacy of Backups

The phone system administrator may choose to make a backup of the data on the base unit. Data saved in the backup ﬁle is not encrypted. Therefore, we recommend that the phone system administrator store backups on a removable hard drive that can be disconnected from the LAN and stored in a secure location (for example, on a disk that can be stored in a locked drawer).

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Transfer of Base Units

Transfer of Base Units Before transferring the base unit to another person—for example, if you give it to another small business owner or recycle it—you may want to permanently delete all information using the Erase Data program (“ResponsePointEraseData.exe”) that comes on the installation CD.

Security Considerations

Security and privacy are related topics. Privacy Considerations discusses the handling of users’ personal information. This topic focuses on the issues involved securing your phone system.

While Voice over Internet Protocol (VoIP) brings the power of the Internet to phone services, it also introduces some security issues. Unless your LAN is secure, employees or callers could change phone settings, listen to others’ voice messages, and even access the public address system, if you have one.

Consider the following issues in creating a secure phone system:

Change Default Passwords

The ﬁrst step toward securing Response Point is to change the default password of the base unit. The default base unit password is admin, which you use from Administrator to connect to the base unit.

Also, encourage your employees to change their passwords using Assistant. An employee is typically assigned to one extension number password, which is used to log on Assistant and to retrieve voicemail messages. The default extension number password is 9999.

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System Vulnerabilities

Response Point runs on your ofﬁce LAN, and your organization may have a wireless LAN. While convenient and popular, the security features in many wireless default implementations may not be adequate for your needs. Consider whether your LAN security conﬁguration, especially your wireless LAN security conﬁguration, is correct for your business.

Firewall Issues

It’s a good idea to use ﬁrewalls to help protect your ofﬁce LAN. A ﬁrewall blocks requests or communication attempts from any unspeciﬁed programs.

If you use a third-party ﬁrewall to provide security, instead of the default Windows Firewall, Assistant and Administrator may not be able communicate with the base unit. To avoid this problem, create ﬁrewall exceptions in your ﬁrewall program for Administrator and Assistant. A ﬁrewall exception allows selected programs to connect with your computer.

If you are using a third-party ﬁrewall, refer to its documentation for instructions on creating ﬁrewall exceptions.

Security Certiﬁcates

When you ﬁrst log on to Administrator and connect to a base unit, you are asked to establish a security relationship between the base unit and the computer running Administrator.

If you proceed to establish that security relationship, the base unit copies a certiﬁcate (a digital document) to the computer running Administrator. Once the two have the same certiﬁcate information, your computer automatically trusts that the base unit is legitimate.

Security certiﬁcates are put on the base unit when manufactured and have a 15-year expiration date. If you think you’re near the 15-year limit, contact the manufacturer’s customer support service.

Occasionally, when you log on, you might get a security error, which won’t allow you to connect to a base unit. This can occur if the certiﬁcate exchange has been corrupted, for example. In this case, try connecting again, or restart the base unit so that the certiﬁcate can be reinitialized. If you still get an error, a program or other device on the LAN might be trying to fool you or intercept your base unit data. You will see explanatory messages when these conditions occur.

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Security of Backups

Phone system data is not encrypted when a backup is created. Therefore, we recommend that the phone system administrator store backups on a removable hard drive, which can be disconnected from the LAN.

Performance Considerations

Response Point can handle many calls in a timely and reliable manner. However, there are several conﬁguration and other practices that can affect performance, including how the phone system handles calls, delivery of voice messages, and so forth. The following issues may affect performance.

Issue: Slow Performance

There is no absolute limit to the number of phones or phone line adapters that can be added to the phone system. However, the practical limit is 50 phones and 25 phone line adapters. If these limits are surpassed, performance of the phone system will be sluggish.

Issue: Voice Recognition Performance

System recognition of the names requested by callers can be affected by the total number of contacts stored on the base unit. If your phone system is experiencing reduced performance, ask users to reduce the number of contacts to those names and numbers that are called frequently.

Issue: Administrator and Assistant Can’t Communicate/Firewall Effects?

If you choose to use a third-party ﬁrewall instead of the default Windows Firewall, Assistant and Administrator will not be able communicate with each other. A ﬁrewall blocks all requests or communication attempts from any unspeciﬁed programs. To avoid this problem, create ﬁrewall exceptions in your ﬁrewall program for Administrator and Assistant. A ﬁrewall exception allows selected programs to connect with your computer.

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Section 2 - Installation

Setting Passwords

Voice over Internet Protocol (VoIP) brings the power of the Internet to phone services. Unless your LAN is secure, however, phone users or callers could change phone settings, listen to others’ voicemail, and even access the public address system if you have one. Setting passwords is an important action to take to secure your Microsoft® Response Point phone™ system.

Base Unit Password (Administrator)

To help protect your phone system, immediately change the base unit password when you set up Response Point. In Administrator, a message will prompt you to change the default base unit password—”admin”—to a unique password. Choose a strong password that you will remember.

Logon and Voicemail Passwords (Assistant)

Employees also have a password for logging on and accessing their voicemail messages left at their extension number. If they have more than one extension number, because they are identiﬁed as another type of user, they will have a different password for each extension number. For example, an employee might log on as “Diane Margheim” at extension 101, or as “Sales” at extension 201. In this case, Diane will have a unique password for “extension 101” and “extension

201.”

The default password for extension numbers, set in Assistant, is 9999. As phone system administrator, you can reset the password to this default when necessary. Otherwise, it’s a good idea to encourage employees to change their passwords regularly.

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Section 1 - Product Overview

• A Microsoft® Response Point™ Phone System

• Designed with Simplicity in Mind - Easy to Install, Use and Manage

• Scalable - Add Up to 50 Phones or Phone Lines* to a Network

• No Fees or Licenses Required for Adding More Phones or Gateways

• Supports traditional PSTN lines and SIP trunking

• One-touch Voice-activated Dialing and Voicemail Access

• Automated Attendant for Directing/Incoming/Transfering/Parking or Retrieving Calls

Features

• Voicemail to E-mail Forwarding

• 3-way Call-conferencing

• Call Log for Tracking Phone Usage

• Assistant program for Incoming Call Notiﬁcation on a PC and Microsoft Outlook Contact Integration

• Two-click Backup and Restore and Device Firmware Upgrade Utility

*Requires a third party local phone service plan. D-Link Systems, Inc. is not a Telephone Service Provider or VoIP Phone Service Provider.

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Section 1 - Product Overview

Power Receptor

Receptor for the supplied power adapter.

Hardware Overview

Connections

Ethernet Port

Used to connect the DVX-2000MS Base Unit through Ethernet cable to your Local Area Network.

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Section 1 - Product Overview

Local Network LEDs

A solid light indicates a connection to an Ethernet-enabled device on ports 0-4. This LED blinks during data transmission.

Hardware Overview

LEDs

Alarm LED A solid red light indicates an alert in the event viewer.

Compact Flash LED This LED blinks during data transmission.

Power LED A solid light indicates a proper connection to the power supply.

Power Button

Used to power ON or OFF the DVX-2000MS Base Unit.

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Section 2 - Installation

Hardware Installation

Connecting the DVX-2000MS Base Unit

Plug the power adapter into an AC outlet or power strip and plug the other end into the AC input on the back of the DVX-2000MS Base Unit. The power LED will light up to indicate proper connection.

Connect one end of the Ethernet cable to the LAN Port on the back of the DVX-2000MS Base Unit and connect the other end of the Ethernet cable to a Local Area Network via switch or hub. The LAN LED will light up to indicate proper connection.

When you have connected the DVX-2000MS to your network, it should look like the diagram below:

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Connecting the DPH-125MS IP Phones

Plug the power adapter into an AC outlet or power strip and plug the other end into the AC input on the DHP-125MS IP Phone. The Power LEDs will light up to indicate proper connection.

Connect one end of the Ethernet cable to the LAN port on the IP Phone and connect the other end of the Ethernet cable to your Local Area Network using a switch or hub. Repeats steps for additional DPH-125MS IP Phones.

When you have connected the IP Phones to your network it should look like the diagram below.

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Connecting the DVG-3104MS Gateway

The DVG-3104MS Gateway translates incoming phone calls so they can be sent over your organizations’s LAN, and translates outgoing calls into the format used by traditional phone service.

Note: Avoid disabling your existing phone service while setting up the VoiceCenter. If you have an alternative jack available, use it to set up and test the VoiceCenter phone system.

Plug the power adapter into an AC outlet or power strip and plug the other end into the AC input on the back of the gateway. The power LED will light up to indicate proper connection.

Connect one end of the Ethernet cable to the LAN Port on the back of the gateway and connect the other end of the Ethernet cable to your Local Area Network using a switch or hub. The LAN LED will light up to indicate proper connection.

Connect the phone cable to an available PSTN (FXO) Port on the back of the gateway and connect the other end to a phone jack.

When you have made all the connections to your network, it should look like the diagram below:

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Software Installation

Installing Microsoft Response Point Administrator

Insert the VoiceCenter CD in the CD-ROM drive. The step-by-step instructions that follow are shown in Windows® XP.

If the CD Autorun function does not automatically start on your computer, go to Start > Run. In the run box type “D:\setup.exe” (where D: represents the drive letter of your CD-ROM drive).

Note: Microsoft® Response Point™ Administrator only operates with Windows® XP SP2 or Windows Vista™.

When the autorun screen appears, select Install Microsoft Response Point Administrator and click Next to continue.

Click Next

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Click Next to continue.

Click Next

Accept the License Agreement and click Next to continue.

Click Next

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Click Install to begin the installation.

Click Install

Please wait while the InstallShield wizard installs Microsoft® Response Point™ Administrator.

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Installation is complete, click Finish to exit the wizard.

Click Finish

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Starting Microsoft Response Point Administrator

Use the following steps to start Microsoft® Response Point™ Administrator and log on to the DVX-2000MS Base Unit.

In Windows® XP, click Start > All Programs > and then click Microsoft Response Point Administrator to start the program.

Select the DVX-2000MS base unit you just installed, and click Connect.

Note: A few seconds may pass. If you don’t see the DVX-2000MS base unit listed, it’s likely that the base unit or the computer on which Administrator program is running, is not connected properly to the LAN. Make sure all cables and power cords are connected. Another potential problem is that the DVX-2000MS base unit is not turned on.

Note: If a Security Alert dialog box comes up, click Unblock.

Click Connect

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When prompted for a password, type the default password, admin and click Connect.

Note: It’s recommended that you change this password soon for security purposes. See page 89 for more information.

You have successfully logged onto the DVX-2000MS base unit. You may now conﬁgure your IP Phones and Gateway.

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Section 2 - Installation

Conﬁgure the DPH-125MS IP Phones

In Microsoft® Response Point™ Administrator, use the following steps to conﬁgure the DPH-125MS IP Phones.

Click the Phone System tab at the top of the screen if necessary.

In the Tasks panel, under Phones, click Add Phone to launch the Conﬁgure Phone Wizard.

Select the check box conﬁrming the IP Phone is connected and plugged in. Click Next to continue.

Click Next

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Select one of the D-Link DPH-125MS IP Phones you just connected and click Next to continue.

Note: If you do not see the phone you just connected, click Refresh in the Tasks panel. If you still do not see the phone, make sure that the phone is connected to the LAN, unplug the phone from the electrical outlet, and plug it back in. After plugging in the phone, you may need to wait at least sixty seconds before the phone is initialized and ready to be conﬁgured.

Click Next

For this step, you will add a new user and assign that user to the phone you just selected. Click Assign User to open the New User screen.

Click Assign User

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On the Identiﬁcation tab, in the User Type box, select Person from the drop down menu if it is not already selected.

In the Name boxes, type the ﬁrst and last name, and optional nicknames or titles of the person who will use this phone. You should specify nicknames and titles if you think callers will use when asking for this user.

In the Extension number box, change the extension number if desired and click OK to continue.

Click OK

You have now assigned the person’s name to Line 1 with the extension number you speciﬁed. You can assign up to 3 additional users to this phone or click Next to continue.

Click Next

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The owner and phone name have automatically been created for you. Click Finish to continue.

Click Next

The IP Phone has been successfully added to the phone system. Click Close to exit the conﬁguration wizard. Repeat instructions on pages 27 through 30 to add additional phones.

Tip: If you continue to conﬁgure more phones, write down the last four digits of the MAC address (located on the bottom or side of each phone), along with a name for each phone, such as “Diane Margheim phone.” Having this information will help you recognize the phone and remember where each one is installed.

Click OK

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