D-Link DKVM-2-4 User Manual

DKVM-2/4

2/4-Port Keyboard, Video,

and Mouse Switch

User’s Manual

Rev. 1.2

Contents

Introduction......................................................1

Product Features .............................................2

Package Contents ........................................... 2

Hardware Installation.......................................3

Front Panel Layout....................................................3

Rear Panel Layout .................................................... 3

Using the DKVM-2/4........................................9

“Select” button...........................................................9

Keyboard “Hot Key” commands ..............................10

Optional cable ......................................................... 11

Troubleshooting.............................................12

Keyboard.................................................................12

Mouse ..................................................................... 13

Video.......................................................................14

Specifications ................................................16

II

Introduction

Thank you for purchasing the DKVM-2/4 KVM Switch. This
product will ensure easy and accurate control over 2 or 4
PCs through a single console. The DKVM-2/4 is compatible
with mouse and keyboard with PS/2 type connectors. Older
style keyboards or mice can be used with PS/2 adapters in
the case that the device is PS/2 compatible. Most older style
serial keyboard and mice are not compatible with PS/2.
Advanced features like keyboard and mouse emulation for
error free boot-ups and support is also provided for the
Microsoft Intellimouse and Microsoft Intellimouse Explorer.

The DKVM-2/4 supports high resolutions. Resolutions up to
1920 x 1440 are supported with no deterioration of image
quality.

Switching between PCs can be accomplished in two ways:
through keyboard “Hot Key” commands or by using the
convenient front-panel “Select” push button controls.

1

Product Features

 Allows a user to control 2/4 computers from one

console.

 Works with DOS, Windows, OS/2, UNIX, Linux etc.
 No drivers or other additional software required.
 Keyboard and mouse emulation allows error-free

boot-up.

 The status of the CAPS LOCK, SCROLL LOCK and

NUM LOCK keys is preserved for each of the
computers.

 Uses inexpensive and commonly available cables.

Molded KVM cables are recommended. Model No.
DKVM-CB

 Supports Monitor resolutions of up to 1920 x 1440.
 Supports VGA, SVGA and Multisync monitors.
 “Select” push-button or keyboard “Hot Key” control.
 Comes with Auto-Scan mode for convenient

automatic switching.

 Front panel status LEDs give a clear indication of the

active PC.



Audible feedback when switching between
computers.

Package Contents

In addition to this User’s Guide, please check that you have
the following contents of this package…

 DKVM-2/4



Power Adapter

2

Hardware Installation

This section will explain how to connect the console and the
computers to the D-Link KVM switch unit. First the layout of
front and rear panel will be shown.

F

RONT PANEL LAYOUT

R

EAR PANEL LAYOUT

Before you start connecting your computers and console
devices to the DKVM-2/4, please make sure that everything
is powered off.

3

Note:

Please make sure the mouse you are planning to
use is a 2 Button or 3 Button mouse, and that it is
fully Microsoft Mouse compatible. If your mouse
driver is not Microsoft mouse driver compatible,
please do not uninstall your mouse driver or the
existing driver from the PC and then install the
Windows native mouse driver.

Please follow the steps below closely and in the order as
shown, otherwise, keyboard and/or mouse errors may
occur.

Step 1.

Place the DKVM-2/4 in a convenient location. Its
small size makes it easy to place on the desktop.
Do take the length of the cables in consideration
when placing the KVM switch unit.

Step 2.

We will now connect the console devices. Connect

your monitor to the DKVM-2/4. The 15-pin
connector coming from your monitor must be
inserted into the unit on the rear panel. Connect it
to the 15 pin HDDB connector labeled
=MONITOR=.

4

Step 3.

Step 4.

Connect your PS/2 keyboard and PS/2 mouse to
the front panel of the DKVM-2/4. The connections
should be made to the two 6-pin Mini DIN
connectors labeled =CONSOLE= as shown below.

Now the PC connections will be made with the
monitor (VGA) connections. Connect a VGA cable
(15-pin HDDB Male / Male) with the Male side to
both the PC and to the connector labeled VGA on
the rear panel of the DKVM-2/4 unit. Repeat this
for all PCs.

5

Step 5.

Step 6.

Now connect the PS/2 mouse cables from your
computers to the DKVM-2/4 unit. Connect a mouse
cable (6-pin Mini DIN Male / Male) to the PC and to
the connector with the mouse symbol on the rear
panel of the DKVM-2/4 unit. Repeat this for all
PCs.

To finish the hardware installation, connect the
PS/2 keyboard cables from your computers to the
DKVM-2/4 unit. Connect a keyboard cable (6-pin
Mini DIN Male / Male) to the PC and to the
connector with the keyboard symbol on the rear
panel of the DKVM-2/4 unit. Repeat this for all
PCs.

6

Step 7.

Step 8.

Step 9.

Now make sure to verify all cables. In particular,
keyboard and mouse cables should be checked
because they are easily switched and they use the
same type of connector.

Attach the power supply to the DKVM-2/4 unit and
plug it into a power outlet. You will see the LED for
Port 1 light up, and you will hear a beep. Switch on
your monitor.

Now power up all computers simultaneously. The
first computer that is connected to port PC1 will be
shown on the monitor. You may check to see if the
mouse and keyboard work after the system has
booted up. If this is OK, use the “Select” button to

7

Note

choose the next computer and verify the
functionality in the same way. If you find errors, re­check all cables for proper connections before
going to the troubleshooting section of this manual.

:

Please do not switch the PC port (i.e. Do not
press the push button of KVM switch or run hot
key) while the computers are under their boot-up
process.
Normally, during boot-up process, each PC will
communicate with the keyboard and mouse. If
you switch PC ports on the KVM at this moment,
it will cause communication errors or initialization
failures between PC and keyboard or mouse.

8

Using the DKVM-2/4

The DKVM-2/4 switch unit provides two ways to select
which computer is the active system. Use either the “Select”
button on the unit, or make use of the keyboard “Hot key”
commands.

You may notice that the mouse cannot be used for around 2
seconds when the DKVM-2/4 switches to another computer.
This is normal and is caused by synchronization that makes
sure the mouse operates properly.

“

S

ELECT” BUTTON

Pressing the Select button cycles through computers 1 ~ 2/4

9

K

(disable with

4 Switch to Fourth

(disable with

S Go to Auto Scan

EYBOARD “HOT KEY” COMMANDS
To send “Hot Key” commands to the DKVM-2/4 unit, press
the SCROLL LOCK Key twice within 2 seconds.

You will be given a beep as confirmation. Now press a
command key to give a “Hot Key” command. The following
commands are supported:

T

F

IRST KEY

SCROLL LOCK SCROLL LOCK

SCROLL LOCK SCROLL LOCK

SCROLL LOCK SCROLL LOCK

SCROLL LOCK SCROLL LOCK

SCROLL LOCK SCROLL LOCK

SCROLL LOCK SCROLL LOCK

SCROLL LOCK SCROLL LOCK

S

ECOND KEY

HIRD

KEY

1 Switch to First

2 Switch to

3 Switch to Third

← Switch to

→ Switch to Next

C

OMMAND

PC

Second PC

PC
DKVM-2)

PC
DKVM-2)

Previous PC

PC

mode

In Auto-Scan mode, the DKVM-2/4 unit will switch to the
next computer every 10 seconds. This means that all
computers will be shown on the monitor in a row, starting
with the first computer after the last one has been shown.

10

In this mode, there is no mouse or keyboard control, which
is needed to prevent errors. Erratic input will result if a
mouse move or keyboard key press is given just as the unit
switches to the next computer.

To exit Auto-Scan mode, press the SPACE BAR. The
DKVM-2/4 will stop at the last computer shown.

O

PTIONAL CABLE
Model No. DKVM-CB 6 feet (180cm) 3-in-one Cable kit is
available for DKVM-2/4 KVM switch.Visit
www.dlinkshop.com for details.

11

Troubleshooting

K

EYBOARD

My keyboard is not detected, or a keyboard error is
given during boot-up. What can be the cause?

Please verify that the keyboard cables are inserted properly.

The computers all boot up properly, but the keyboard is
not functional. What can be the cause?

One of the following may be the case:

 Make sure the keyboard is plugged into the DKVM-

 Verify that the keyboard works when plugged into the

 Try using a different keyboard.
 Read your motherboard documentation and make

2/4 unit properly.

computer directly. (You will have to shut down your
computer first to do this).

sure that the PS/2 keyboard IRQ is enabled. (This
can be set for most computers in the BIOS setup
pages)

12

M

OUSE

My mouse is not detected during boot up. What can be
the cause?

One of the following may be the case:



Please verify that all mouse cables are inserted
properly. Check especially for a mix-up with the PS/2
keyboard cable, they have the same kind of
connector and are therefore easily confused

 Read your motherboard documentation and make

sure that the PS/2 mouse IRQ is enabled. (This can
be set for most computers in the BIOS setup pages)

.

The computers boot properly but I cannot use the
mouse. What can be the cause?

One of the following may be the case:

 Please verify that the mouse is plugged into the

DKVM-2/4 unit properly.

 Make sure the mouse works properly when plugged

into a computer directly. You will need to reboot the
system to test this.

 Try using a different mouse.
 Verify that the mouse complies with the PS/2

standard. A combination mouse will work, but it must
be set to PS/2 mode and the correct serial mouse to
PS/2 adapter must be used. A serial mouse with a
serial - PS/2 adapter will not work, since the mouse
signals do not comply with the PS/2 standard.



Make sure that the power adapter is plugged in at
both ends and that it is working correctly. Its rating
must be 9V 600mA.

13

When I switch between computers, mouse movement
becomes random. What can be the cause?

One of the following may be the case:



Verify that your computers do not have more than
one mouse driver installed. Make sure that the driver
is for a standard PS/2 or fully Microsoft compatible
PS/2 mouse. Also check with the mouse vendor to
verify you are using the latest mouse driver.

 Check your config.sys and autoexec.bat files (if you

run Windows that is) and verify that only one mouse
driver is loaded.

 If a special mouse is used, such as a cordless or

scrolling mouse, make sure you use generic PS/2
mouse drivers. A non-standard PS/2 mouse may
have extensions on the PS/2 protocol that are not
supported by the DKVM-2/4 unit.

 Do not move the mouse or press any mouse buttons

while switching from one system to the other.

 Try resetting the mouse by unplugging it from the

DKVM-2/4 unit for about 3 seconds. Mouse
movement will now be correct again.

 Before booting up any PCs, the DKVM-2/4 unit must

be powered-up. But before powering the DKVM-2/4
unit up, the mouse and keyboard must be
connected. Any deviation from this power-up
sequence may lead to erratic behavior of the
systems.

V

IDEO

The image on my monitor is not clear. What can be the
cause?

One of the following may be the case:

14

 Please verify that all video cables are inserted

properly.

 It may be that your resolution or refresh rate is too

high. Try a lower refresh rate, or try lowering the
resolution.

 Your video cable may be too long. Video signals are

high frequency signals and are therefore subject to
interference. Please use video cables that are as
short as possible.

 Make sure that the power adapter is plugged in at

both ends and that it is working correctly. Its rating
must be 9V 600mA.

15

Specifications

Physical Properties:

DKVM-2 DKVM-4

Width: 119mm Width: 185mm
Height: 46mm Height: 46mm
Depth: 105mm Depth: 105mm
Weight: 478g Weight: 684g

Operation and Storage parameters:

Operating Temperature:

Storage Temperature:

Humidity: 0~80% RH non condensing

0~40 Degrees C (32 to 104
Degrees F)

-20~60 Degrees C (-4~140
Degrees F)

PC port connections

Keyboard: Mini DIN 6 pin Female
Mouse: Mini DIN 6 pin Female
Monitor: HDDB 15 pin Female

Console connections

Keyboard: Mini DIN 6 pin Female
Mouse: Mini DIN 6 pin Female
Monitor: HDDB 15 pin Female

16

Offices

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LIMITED WARRANTY

D-Link provides this limited warranty for its product only to the person
or entity who originally purchased the product from D-Link or its
authorized reseller or distributor.
Limited Hardware Warranty: D-Link warrants that the hardware portion
of the D-Link products described below (“Hardware”) will be free from
material defects in workmanship and materials from the date of original
retail purchase of the Hardware, for the period set forth below applicable
to the product type (“Warranty Period”) if the Hardware is used and
serviced in accordance with applicable documentation; provided that a
completed Registration Card is returned to an Authorized D-Link Service
Office within ninety (90) days after the date of original retail purchase of
the Hardware. If a completed Registration Card is not received by an
authorized D-Link Service Office within such ninety (90) period, then
the Warranty Period shall be ninety (90) days from the date of purchase.

Product Type Warranty Period

Product (excluding power supplies and fans) One (1) Year
Power Supplies and Fans One (1) Year

Spare parts and spare kits Ninety (90) days
D-Link’s sole obligation shall be to repair or replace the defective
Hardware at no charge to the original owner. Such repair or replacement
will be rendered by D-Link at an Authorized D-Link Service Office. The
replacement Hardware need not be new or of an identical make, model or
part; D-Link may in its discretion may replace the defective Hardware
(or any part thereof) with any reconditioned product that D-Link
reasonably determines is substantially equivalent (or superior) in all
material respects to the defective Hardware. The Warranty Period shall
extend for an additional ninety (90) days after any repaired or replaced
Hardware is delivered. If a material defect is incapable of correction, or
if D-Link determines in its sole discretion that it is not practical to repair
or replace the defective Hardware, the price paid by the original
purchaser for the defective Hardware will be refunded by D-Link upon
return to D-Link of the defective Hardware. All Hardware (or part
thereof) that is replaced by D-Link, or for which the purchase price is

refunded, shall become the property of D-Link upon replacement or
refund.
Limited Software Warranty: D-Link warrants that the software portion of
the product (“Software”) will substantially conform to D-Link’s then
current functional specifications for the Software, as set forth in the
applicable documentation, from the date of original delivery of the
Software for a period of ninety (90) days (“Warranty Period”), if the
Software is properly installed on approved hardware and operated as
contemplated in its documentation. D-Link further warrants that, during
the Warranty Period, the magnetic media on which D-Link delivers the
Software will be free of physical defects. D-Link’s sole obligation shall
be to replace the non-conforming Software (or defective media) with
software that substantially conforms to D-Link’s functional
specifications for the Software. Except as otherwise agreed by D-Link in
writing, the replacement Software is provided only to the original
licensee, and is subject to the terms and conditions of the license granted
by D-Link for the Software. The Warranty Period shall extend for an
additional ninety (90) days after any replacement Software is delivered.
If a material non-conformance is incapable of correction, or if D-Link
determines in its sole discretion that it is not practical to replace the non­conforming Software, the price paid by the original licensee for the non­conforming Software will be refunded by D-Link; provided that the non­conforming Software (and all copies thereof) is first returned to D-Link.
The license granted respecting any Software for which a refund is given
automatically terminates.

What You Must Do For Warranty Service:

Registration Card. The Registration Card provided at the back of this
manual must be completed and returned to an Authorized D-Link Service
Office for each D-Link product within ninety (90) days after the product
is purchased and/or licensed. The addresses/telephone/fax list of the
nearest Authorized D-Link Service Office is provided in the back of this
manual. FAILURE TO PROPERLY COMPLETE AND TIMELY
RETURN THE REGISTRATION CARD MAY AFFECT THE
WARRANTY FOR THIS PRODUCT.
Submitting A Claim. Any claim under this limited warranty must be
submitted in writing before the end of the Warranty Period to an

Authorized D-Link Service Office. The claim must include a written
description of the Hardware defect or Software nonconformance in
sufficient detail to allow D-Link to confirm the same. The original
product owner must obtain a Return Material Authorization (RMA)
number from the Authorized D-Link Service Office and, if requested,
provide written proof of purchase of the product (such as a copy of the
dated purchase invoice for the product) before the warranty service is
provided. After an RMA number is issued, the defective product must be
packaged securely in the original or other suitable shipping package to
ensure that it will not be damaged in transit, and the RMA number must
be prominently marked on the outside of the package. The packaged
product shall be insured and shipped to D-Link, 53 Discovery Drive,
Irvine CA 92618, with all shipping costs prepaid. D-Link may reject or
return any product that is not packaged and shipped in strict compliance
with the foregoing requirements, or for which an RMA number is not
visible from the outside of the package. The product owner agrees to pay
D-Link’s reasonable handling and return shipping charges for any
product that is not packaged and shipped in accordance with the
foregoing requirements, or that is determined by D-Link not to be
defective or non-conforming.

What Is Not Covered:

This limited warranty provided by D-Link does not cover:
Products that have been subjected to abuse, accident, alteration,
modification, tampering, negligence, misuse, faulty installation, lack of
reasonable care, repair or service in any way that is not contemplated in
the documentation for the product, or if the model or serial number has
been altered, tampered with, defaced or removed;
Initial installation, installation and removal of the product for repair, and
shipping costs;
Operational adjustments covered in the operating manual for the product,
and normal maintenance;
Damage that occurs in shipment, due to act of God, failures due to power
surge, and cosmetic damage; and
Any hardware, software, firmware or other products or services provided
by anyone other than D-Link.

Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED
WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED
“AS-IS” WITHOUT ANY WARRANTY OF ANY KIND
INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY
CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A
PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED
WARRANTY SHALL BE LIMITED TO NINETY (90) DAYS.
EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED
WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE
QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT
IS WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED
BY LAW, D-LINK IS NOT LIABLE UNDER ANY CONTRACT,
NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR
EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT,
INCONVENIENCE OR DAMAGES OF ANY CHARACTER,
WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
(INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF
GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR
MALFUNCTION, LOSS OF INFORMATION OR DATA
CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY
PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE)
RESULTING FROM THE USE OF THE PRODUCT, RELATING TO
WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF
THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE
REMEDY FOR A BREACH OF THE FOREGOING LIMITED
WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE
DEFECTIVE OR NON-CONFORMING PRODUCT.
GOVERNING LAW: This Limited Warranty shall be governed by the
laws of the state of California.
Some states do not allow exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty
lasts, so the foregoing limitations and exclusions may not apply. This

limited warranty provides specific legal rights and the product owner may
also have other rights which vary from state to state.

Trademarks

Copyright 1999 D-Link Corporation. Contents subject to change
without prior notice. D-Link is a registered trademark of D-Link
Corporation/D-Link Systems, Inc. All other trademarks belong to their
respective proprietors.

Copyright Statement

No part of this publication may be reproduced in any form or by any
means or used to make any derivative such as translation, transformation,
or adaptation without permission from D-Link Corporation/D-Link
Systems Inc., as stipulated by the United States Copyright Act of 1976.

FCC Warning

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following
measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.

-Consult the dealer or an experienced radio/ TV technician for help.

CE Mark Warning

This is a Class B product. In a domestic environment, this product may
cause radio interference, in which case the user may be required to take
adequate measures
Warnung!
Dies ist in Produkt der Klasse B. Im Wohnbereich kann dieses Produkt
Funkstoerungen verursachen. In diesem Fall kann vom Benutzer verlangt
werden, angemessene Massnahmen zu ergreifen.
Advertencia de Marca de la CE
Este es un producto de Clase B. En un entorno doméstico, puede causar
interferencias de radio, en cuyo case, puede requerirse al usuario para
que adopte las medidas adecuadas.
Attention!
Ceci est un produit de classe B. Dans un environnement domestique, ce
produit pourrait causer des interférences radio, auquel cas l`utilisateur
devrait prendre les mesures adéquates.
Attenzione!
Il presente prodotto appartiene alla classe B. Se utilizzato in ambiente
domestico il prodotto può causare interferenze radio, nel cui caso è
possibile che l`utente debba assumere provvedimenti adeguati.

Registration Card

Print, type or use block letters.

Your name: Mr./Ms _____________________________________________________________________________
Organization: ________________________________________________ Dept. ____________________________
Your title at organization: ________________________________________________________________________
Telephone: _______________________________________ Fax:________________________________________
Organization's full address: ______________________________________________________________________
____________________________________________________________________________________________
Country: _____________________________________________________________________________________
Date of purchase (Month/Day/Year): _______________________________________________________________

Product Model Product Serial No. * Product installed in type of

(* Applies to adapters only)

Product was purchased from:

Reseller's name: ______________________________________________________________________________
Telephone: _______________________________________ Fax:________________________________________
Reseller's full address: _________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________

Answers to the following questions help us to support your product:

1. Where and how will the product primarily be used?

Home Office Travel Company Business Home Business Personal Use

2. How many employees work at installation site?

1 employee 2-9 10-49 50-99 100-499 500-999 1000 or more

3. What network protocol(s) does your organization use ?

XNS/IPX TCP/IP DECnet Others_____________________________

4. What network operating system(s) does your organization use ?

D-Link LANsmart Novell NetWare NetWare Lite SCO Unix/Xenix PC NFS 3Com 3+Open
Banyan Vines DECnet Pathwork Windows NT Windows NTAS Windows '95
Others__________________________________________

5. What network management program does your organization use ?

D-View HP OpenView/Windows HP OpenView/Unix SunNet Manager Novell NMS
NetView 6000 Others________________________________________

6. What network medium/media does your organization use ?

Fiber-optics Thick coax Ethernet Thin coax Ethernet 10BASE-T UTP/STP
100BASE-TX 100BASE-T4 100VGAnyLAN Others_________________

7. What applications are used on your network?

Desktop publishing Spreadsheet Word processing CAD/CAM
Database management Accounting Others_____________________

8. What category best describes your company?

Aerospace Engineering Education Finance Hospital Legal Insurance/Real Estate
Manufacturing
Retail/Chainstore/Wholesale Government Transportation/Utilities/Communication VAR
System house/company Other________________________________

9. Would you recommend your D-Link product to a friend?

Yes No Don't know yet

10.Your comments on this product?

______________________________________________________________________________________
______________________________________________________________________________________

computer (e.g., Compaq 486)

* Product installed in

computer serial No.