Dish Network 3.0, 3.2, 3.1 User Manual

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REGULATORY FACTORS

WIRELESS REMOTE CONTROL
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation. Changes or modifications to this device may void your authority to operate this equipment. This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the use is encouraged to try to correct the interference by one or more of the following measures:
• Re-orient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

SAFETY INSTRUCTIONS

Yo u must keep safety in mind while using this device. Keep these and any other instructions for future reference.
INSTALLATION
Observe Warnings: Carefully follow all warnings on the device
and in the operating instructions.
Heat: DO NOT place the device near heat sources such as radiators, stoves, heat
registers, or other appliances that produce heat.
CARE AND USE
Cleaning: DO NOT use liquid, abrasive, solvent, or aerosol cleaners. Use a damp cloth
for cleaning.
When Not in Use: Remove the batteries if this device is to be
left unattended or unused for a long period of time.
Refer servicing to qualified personnel when a solid object or liquid has fallen onto or into the device.
DO NOT attempt to service this device. Refer all servicing to qualified personnel. Opening covers other than the battery cover will void the warranty.
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TABLE OF CONTENTS

Remote Control Basics....................................... 2
Models Supported by this Guide ......................... 2
UHF and IR Signals ............................................ 3
Installing Batteries............................................... 3
Converting the 4.0 Remote Control ................... 4
Setting Up to Control the Satellite Receiver ..... 5
Checking the Remote Address .......................... 7
Setting Up to Control Other Devices ................. 8
Combination Devices .......................................... 8
Limited Mode....................................................... 8
Setting Up Using Device Code Tables................ 8
Setting Up Using Device Codes Scan................. 9
Checking the Device Codes.............................. 10
Switching Between TV and Device
Volume Control...................................................11
Remote Control Operation ............................... 12
Operating Modes............................................... 12
Controlling the Satellite Receiver ...................... 13
Controlling a TV (or a Second TV).................... 19
Controlling a VCR
(Second VCR or a DVD Player) ........................ 21
Controlling a Tuner or Amplifier......................... 23
Device Codes .................................................... 25
TV Codes .......................................................... 25
VCR Codes ....................................................... 29
TV/VCR Combo Codes..................................... 31
DVD Player Codes............................................ 31
Tuner/Amplifier Codes....................................... 32
DVD/VCR Combo Codes.................................. 33
TV/DVD Combo Codes..................................... 33
Troubleshooting ...............................................34
Limited Warranty ............................................... 36
If You Need Help ................................................ 39
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REMOTE CONTROL BASICS

This remote control gives you easy access to all the features of a DISH Network satellite TV receiver. You can set up the remote to control the satellite TV receiver and up to three other devices. These devices can be a TV, a VCR or DVD player, and a third device.
MODELS SUPPORTED BY THIS GUIDE
This user’s guide supports the following remote control models as shown on the label on the back of the remote:
3.0/3.1/3.2 - Infrared (IR) only. For use with appropriate
IR-controlled DISH Network receivers.
4.0 - Infrared/Ultra-High Frequency Pro (IR/UHF Pro). For use
with appropriate UHF Pro-controlled DISH Network receivers. The 4.0 remote can be converted to one of three different remote types used on a DISH 322 receiver:
With the blue 2 UHF Pro key installed, this remote will operate the UHF Pro side of the DISH 322 receiver. The remote comes with this key already installed.
With the green 1 key installed (no UHF Pro marking), this remote will operate the IR side of the DISH 322 receiver. This remote will look and work exactly like a 3.0 IR remote. See instructions in Converting the 4.0 Remote.
With the green 1 UHF Pro key installed, this
1
remote will operate the side of the DISH 322 receiver from a distance using UHF Pro. See instructions in Converting the 4.0 Remote.
If you set up your DISH 322 to operate the side using UHF Pro, the two UHF Pro remotes for this receiver will interfere with each other when operated at the same time. This may prevent the remotes from operating the receiver momentarily.
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INSTALLING BATTERIES

The remote control requires AAA batteries. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example, alkaline or carbon zinc, and don’t mix batteries of different kinds. Alkaline batteries last longer.

1. Press down on the battery cover and slide the cover off.

2. If you are replacing batteries, take out all of the old batteries.

3. Put the new batteries in. Make sure you match the plus (“+”) ends with the plus markings on the battery case.

4. Slide the cover back into place.

UHF AND IR SIGNALS
The remote control may use either UHF radio signals or IR light signals to control the receiver but uses only IR signals to control other devices.
IR signals travel only short distances (up to 40 feet),
and cannot go through walls or other solid objects. You must point the remote control right at the device you want to control, with no objects to block the signal path.
UHF signals travel long distances (up to 200 feet) and can
go through walls and other solid objects. Because UHF signals travel so far, the receiver may respond to signals from other nearby remote controls. To handle this problem, you may want to change the remote and receiver addresses. See Setting Up to Control the Satellite Receiver on page 5.
Confirm that the UHF remote antenna is attached to the receiver’s back panel UHF REMOTE ANTENNA input so you can use your UHF Pro remote.
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CONVERTING THE 4.0 REMOTE CONTROL

By replacing the key at the bottom of the 4.0 remote, this remote can be converted to look and work like a 3.0 IR or to operate like a second UHF Pro remote to control the side of the DISH 322 receiver. The instructions below show you how to replace this key. After replacing the key, follow the instructions in Setting Up to Control the Satellite Receiver.
Note: If you do not need to replace the key, you do not need to complete the instructions below. Go to Setting Up to Control the Satellite Receiver.

1. Slide the battery cover off.

2. Insert your thumbnail in the seam between the remote control and the blue key to separate the key.

3. Grasp the key at the bottom and pull down firmly to remove.

4. If you are converting the remote to look and work like a 3.0 IR remote, then turn the removed key over with the green 1 side up (this key should not have a UHF Pro marking). Reinstall the key with the green side showing. Make sure the key snaps in place.
Note: Key
UHF
has no Pro marking.
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5. If you are converting the remote to operate like a second UHF Pro remote to control the side of the DISH 322 receiver, then get the green 1 UHF Pro key provided separately. Install this key in the remote with the UHF Pro marking showing.

Note: Key has the UHF Pro marking.
If you set up your DISH 322 to operate the side using UHF Pro, the two UHF Pro remotes for this receiver will interfere with each other when operated at the same time. This may prevent the remotes from operating the receiver momentarily.

6. If you have not already installed batteries, install them now. See Installing Batteries for further details.

7. Slide the battery cover back into place.

SETTING UP TO CONTROL THE SATELLITE R
ECEIVER
The remote and the receiver must be set up on the same address so that the remote can control the receiver. When you get the remote, it's already set up to control the receiver on address 1. However, your receiver may be set to a different address or, in the case of the DISH 322, may need some additional setup. To set up the remote and receiver to work together on the same address, use the following instructions.
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1. For DISH 322 receivers only: If you are using a 4.0 Remote
control with the green 1 UHF Pro key installed, perform the steps a. through e. below. If not, then go to step 2.
a. Open the TV1 UHF Pro Setup screen by pressing
MENU-6-1-8 on the remote control.
b. Select Enable from the TV1 UHF Pro Setup screen. c. Press the SYS INFO button to open the System
Information screen.
d. Move the highlight to the address for the Primary Remote
Address as shown below. This is important - if you do not do this, your remote will change the receiver's Secondary Remote Address and cause your Remote Control 1 to control the side of your receiver.
Note: Highlight the Primary
Remote Address if you
are using a 4.0 remote with a green 1 UHF Pro key.
Do not do this step if you are using 4.0 Remote with blue 2 key. This will cause your Remote Control 2 to control side of your receiver.
e. Go to step 3 below.
2. Open the System Information screen. Consult your receiver
user's guide for instructions on how to open this screen without using the remote control. The System Information screen will show either one Remote Address, or it may show a
Primary Remote Address and a Secondary Remote Address. Note: On the DISH 322, leave Done highlighted.
3. Press and hold the SAT mode button about three
seconds, until all the mode buttons light up, and then let go of the SAT button. The SAT mode button will blink.
4. Use the number buttons to enter any number
from 1 to 16. The SAT mode button goes out after you enter each digit, and then lights up again. Write down the number you entered:
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5. Press the POUND (#) button. If you entered the address correctly, the SAT mode button will flash three times.

6. Press the RECORD button. If you are using the 4.0 remote with the green 1 key (no UHF Pro marking), point the remote control at the receiver when you press the RECORD button.

7. Make sure the System Information screen shows the correct remote address as follows:

If only one Remote Address is shown, make sure this
address matches the number you entered in step 4.
If you are using 4.0 remote with the green 1 UHF Pro key,
make sure that the Primary Remote Address shows UHF Pro and IR and that this address matches the number you entered in step 4.
If you are using 4.0 remote with the green 1 key (with no
UHF Pro marking), make sure that the Primary Remote Address shows IR and that this address matches the number you entered in step 4.
If you are using 4.0 remote with the blue 2 UHF Pro key,
make sure that the Secondary Remote Address matches the number you entered in step 4.

8. Close the System Information screen. On most receivers, this is done by selecting the Done button. See your receiver user's guide for more information.

CHECKING THE REMOTE ADDRESS

To read out the remote control address setting:

1. Press and hold the SAT mode button for three seconds until all mode buttons light. Then, let go.

2. Press the POUND (#) button twice while watching the SAT mode button.

3. Count the number of times the SAT mode button flashes. This number is the remote address. For example, if the SAT mode button flashes 6 times, this indicates the remote address is set to 6.

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SETTING UP TO CONTROL OTHER DEVICES

To use the remote to control other devices (such as a TV, VCR, DVD player, tuner, or amplifier), you must first program it to control these other devices. You can do this by either following the instructions in
Setting Up Using Device Code Tables on page 8, or the Setting Up Using Device Codes Scan procedure described on page 9.
COMBINATION DEVICES
If you are programming the remote to control a combination device, such as a TV/VCR or a VCR/DVD, program the remote control in one mode, and then repeat the procedure in the other mode. For example, to program the remote to control a TV/VCR using code 748, follow the instructions to program the remote to control the TV using code 748, and then repeat the instructions for the VCR using the same code.
LIMITED MODE
You can program your remote control in limited mode to keep from accidentally changing the channel on your TV or VCR. When you use the remote to control your TV in limited mode, you will only be able to use the POWER, MUTE, and VOLUME buttons. Also, when you use the remote to control your VCR in limited mode, you will only be able to use the power and VCR function buttons. The section Setting Up Using Device Codes Tables has a step that tells the remote control to go into limited mode.
Note: Limited mode is not used with audio amplifiers.
SETTING UP USING DEVICE CODE TABLES
You can set up the remote to control other devices using the device codes listed on page 25.

1. Use the device’s buttons or its remote control to turn on the device.

2. Find the brand name of the device in the tables starting on page 25. If the brand isn’t listed, see Setting Up Using Device Codes Scan on page 9.

3. Press and hold the mode button for the device you want the remote to control, for about three seconds. When all the other mode buttons light up, let go of the mode button - that mode button should now be flashing.
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For example, hold the TV mode button for a TV until all of the other mode buttons light. When you let go, the TV mode light will flash.

4. Only for the AUX mode, Use a number button to enter 0 for a second TV, or 1 for a second VCR or DVD player, or 2 for a tuner or amplifier.

5. Use the number buttons to enter one of the device codes from the table.

6. Only for limited mode, Press 1. Note: If you want to use all of the remote control’s features in TV mode, reprogram the remote control following these instructions but skip step 6.

7. Press the POUND (#) button. If you entered the code correctly, the mode button flashes three times.

8. Press the blank POWER button to test if the code works for the device. If it does, the device should turn off.

9. Turn the device back on and try some other buttons to make sure they work. Sometimes, the blank POWER button works when other buttons don’t. If the code works for other buttons, stop here.

10.If the code you entered doesn’t work, do steps 3 through 9 again with another device code from the tables.

11.If you cannot find a code that works, try Scan for Device Codes below.

SETTING UP USING DEVICE CODE SCAN
If the code for your device is not listed in the tables on starting page 25, use this procedure to scan the remote control’s memory for the device code.
1. Use the device’s buttons or its remote control to turn the device on.

2. Press and hold the mode button for the device you want the remote to control, for about three seconds. When all the other mode buttons light up, let go of the mode button - that mode button should now be flashing.

For example, hold the TV mode button for a TV until all of the
other mode buttons light. When you let go, the TV mode light will flash.
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3. Only for the AUX mode, use the number buttons to enter 0 for a second TV, 1 for a second VCR or DVD player, or 2 for a tuner or amplifier. Then press the STAR (*) button.

4. Press the blank POWER button.

5. Press the up or down arrow button until the device turns off. You will have to do this repeatedly to scan through all codes. Note: The mode button for the device will flash rapidly eight times when you’ve scanned all the codes for that device.

6. If the remote reaches the correct code, the device turns off. When this happens, press the POUND (#) button to store the code in the remote.

7. Press the blank POWER button to turn the device back on.

8. Try some other buttons to make sure they work. Sometimes, the blank POWER button works when other buttons don’t.

CHECKING THE DEVICE CODES
You can find out what device code you’ve set for each remote control mode.
1. Press and hold the mode button for the device you want the remote to control, for about three seconds. When all the other mode buttons light up, let go of the mode button - that mode button should now be flashing. For example, hold the TV mode button for a TV until all of the other mode buttons light. When you let go, the TV mode light will flash.
2. Press the POUND (#) button twice. The mode button flashes the number for each digit of the device code, with a pause between the groups of flashes. A quick flash is for zero. For example, if the code is 570, the mode button flashes five times, pauses, flashes seven times, pauses, and flashes once quickly.
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For AUX mode, the first group of flashes tells you what the
AUX mode controls. A quick flash (zero) before the three-digit code is for a TV; one regular flash is for a VCR or DVD player; and two flashes is for a tuner or amplifier. For example, if the TV code is 570, the AUX mode button flashes once quickly, pauses, flashes five times, pauses, flashes seven times, pauses, and flashes once quickly.
SWITCHING BETWEEN TV AND DEVICE VOLUME
C
ONTROL
When you set up the remote to control a TV, the MUTE and VOLUME buttons control the TV volume. However, if you want to use the AUX mode to control a tuner or amplifier and the device has a volume setting, you can set up the remote to control the device’s volume instead of the TV volume.
To set the remote to control the device’s volume:
1. Press and hold the AUX mode button for three seconds, and then let go of it. The AUX mode button will blink.

2. Press the POUND (#) button.

3. Press the plus (+) side of the VOLUME button.

4. Press the 0 number button.

5. Press the POUND (#) button. The AUX mode button flashes three times.

6. Press the SAT mode button.

7. Press the plus (+) and minus (-) sides of the VOLUME button. The device’s volume changes and the AUX mode button lights instead of the TV mode button.

To set the remote back to control the TV volume:
1. Press and hold the TV mode button for three seconds, and then let go of it. The TV mode button will blink.
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2. Press the POUND (#) button.

3. Press the plus (+) side of the VOLUME button.

4. Press the 0 number button.

5. Press the POUND (#) button. The TV mode button flashes three times.

6. Press the SAT mode button.

7. Press the plus (+) and minus (-) sides of the VOLUME button. The TV’s volume changes and the TV mode button lights instead of the AUX mode button.

REMOTE CONTROL OPERATION

OPERATING MODES
You can set the remote to four different modes to control the receiver or other devices. You may need to change the remote address to operate the receiver. See Setting Up to Control the Receiver on page 5. You must set up the remote to control a device like a TV, VCR, or DVD player. See Setting Up to Control Other Devices on page 8.
Use the remote control’s mode buttons, SAT (satellite receiver), TV (for a TV), VCR (for a VCR or a DVD player), and AUX (“auxiliary,” for a second TV, a second VCR, a tuner, or an audio amplifier) to set the remote to the right mode for the device. To change the mode, press the button for the device you want the remote to control. The mode button lights for two seconds to show you’ve set the remote to that mode.
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CONTROLLING THE SATELLITE RECEIVER
SAT MODE BUTTON
Press this button to set the remote to SAT (“satellite”) mode to control the receiver. The SAT mode button’s back light stays lit for about two seconds to show you’ve set the remote to SAT mode. Make sure you keep the remote in SAT mode to use the buttons following buttons.
Note: Your satellite receiver may not provide all of the functions described below. Consult your receiver’s user guide for the features your receiver provides.
TV/VIDEO BUTTON
If you connect the receiver with its back panel TV ANTENNA/CABLE IN and TV SET OUT ports, use this button to switch the receiver
between the satellite signal (connect it to the SATELLITE IN port) and another video signal like a cable or broadcast TV antenna input (connect it to the receiver’s TV ANTENNA/CABLE IN input).
POWER BUTTONS
Press the blank POWER button to turn the receiver on or off. Press the TV POWER button to turn your TV off and on.
Note: You must set up the remote to control the TV for the TV POWER button to work. See Setting Up to Control Other Devices on
page 8.
VOLUME BUTTON
Press this button to raise (+) or lower (-) the TV sound volume.
Note: You must set up the remote to control the TV for the VOLUME button to work. See Setting Up to Control Other Devices on page 8.
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MUTE BUTTON
Press this button to turn the TV sound on or off.
Note: You must set up the remote to control the TV for the MUTE button to work. See Setting Up to Control Other Devices on page 8.
MENU BUTTON
Press this button to open the Main Menu.
PAGE UP AND PAGE DOWN BUTTONS
Press the PAGE UP button or the PAGE DOWN button to scan, page by page, through the Program Guide, a Themes list, a Favorite
List, an Event Timers list, or a list of channels. Note: An “event” is any satellite program.
GUIDE BUTTON
Press this button to open the Program Guide. When you have the Program Guide open, press this button to change between your Favorite Lists.
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ARROW BUTTONS
Change channels - Press the UP or DOWN arrow button to
change channels.
Open the Browse Banner - Press the RIGHT arrow button.
Show Themes - Press the LEFT arrow button.
Move around within the Program Guide, menus, and Browse
Banner - Press the UP, DOWN, LEFT, and RIGHT arrow buttons.
SELECT BUTTON
Press this button to select the option you highlight in a menu.
RECALL BUTTON
Press this button to go back to the last receiver channel you watched. Press it again to switch between the last two receiver channels you watched.
INFO BUTTON
Program information - Press the INFO button for more
information when you watch a program, or when you have the Program Guide, Browse Banner, or Themes list open.
Help - Press the INFO button to see help information when a
Help button appears in a menu.
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VIEW TV BUTTON
When you watch a program, press this button to briefly display
the Program Banner.
When you use a menu, press this button to cancel
and go back to watch a program.
CANCEL BUTTON
Press this button to cancel and go back to the previous menu or to watch a program.
DISH BUTTON
Press the dish button to go to Dish Home for receivers that support Dish Home.
NUMBER BUTTONS
Change the channel - Use the NUMBER buttons to enter a
channel number to change the channel. If you have the Program Guide open, use the NUMBER buttons to jump to the channel listing on the Program Guide.
Scroll through the Program Guide by time - When you have the Program Guide open, enter a number of hours using these buttons, and then press the RIGHT or LEFT arrow button to skip the Program Guide forward or backward that many hours.
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Enter menu options - For an option with a number, you can press the number for that option instead of highlighting and selecting the option.
Enter numbers in a blank - Highlight the place where you need to enter the number. Press a number button(s) (or, you can use the
UP/DOWN arrow buttons to enter the number).
Search - Use the letters above the NUMBER buttons while in the
Search menu. For example, when looking for the channel and times to watch Rudy Friml Presents, you press 7 three times for an R, 8 two times for a U, 3 one time for a D, and 9 three times for a Y to spell the word “Rudy” (see your receiver’s User Guide for more information).
STAR (*) BUTTON
Press this button to back space while using the search function of your receiver.
POUND (#) BUTTON
Press this button to display the Search screen. Also, you use this button in several procedures in this User Guide.
RECOVER BUTTON
Use the RECOVER button if you accidentally change the channel or video input on your TV and cannot get the picture back from your satellite receiver. When you press the RECOVER button as described below, the remote control sends commands to your TV to change channels or video inputs to try to get you back to watching satellite programming.
Note: RECOVER only works if the remote control has been set up to control the TV and/or VCR, if connected (see Setting Up to Control Other Devices on page 8).
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U
SING THE RECOVER BUTTON
Use this procedure works only if you have accidentally changed the TV channel or video input. It does not recover lost satellite signal.
Note: RECOVER will first try to tune your TV to channel 3, then channel 4, and then other video inputs with each press of the RECOVER button. You may need to press the RECOVER button up to 30 times to recover your satellite TV video.

1. Press and hold the RECOVER button until all four mode buttons light, and then let go of the button. The SAT mode button flashes twice and then all four mode buttons flash three times.

2. Press the RECOVER button. Wait for the TV mode button to flash once and then all four mode buttons to flash once.

3. If you see the System Info screen, press the SELECT button to close the screen. You have recovered your satellite video.

4. If you do not see the System Info screen, repeat steps 2 and 3 until you have recovered your satellite video.

Note: Press any remote control button other than the RECOVER button to end this procedure.
PROGRAMMING THE RECOVER BUTTON TO TUNE THE TV
TO A SPECIFIC CHANNEL
The RECOVER button can be programmed to tune your TV back
to the TV channel you use to watch satellite programming.
1. Program your remote to control your TV using the instructions in Setting Up to Control Other Devices on page 8.

2. Press and hold the TV mode button until all the other mode buttons light up, and then let go of the button. The TV mode button flashes.

3. Press the STAR (*) button.

4. Enter the three digits of your channel number. For example, if your remote TV is set to channel 60, enter 0-6-0.

5. Press the POUND (#) button. The TV mode button flashes three times.

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CONTROLLING A TV (OR A SECOND TV)
Only the buttons described here control a TV. Some of the buttons described heremay not control your TV. See your TV user’s manual for information about the TV’s features.
You can set up the remote to control a second TV in AUX mode, the same way it controls the first TV in TV mode. See Setting Up to Control Other Devices on page 8.
TV MODE BUTTON
You must first set up the remote to control the TV. See Setting Up to Control Other Devices on page 8. Then press the TV mode button to
set the remote to TV mode. The TV mode button will stay lit for two seconds to show you’ve set the remote to TV mode. Make sure you keep the remote in TV mode to use the buttons described in this section.
TV/VIDEO BUTTON
If the TV has video input options, use this button to switch the TV video input.
POWER BUTTONS
Press either POWER button to turn the TV on or off. Note: If you set up the remote to control one TV in TV mode and an
additional TV in AUX mode, pressing the TV POWER button controls only the TV you set up in TV mode.
MUTE BUTTON
Press this button to turn the TV sound on or off.
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VOLUME BUTTON
Press this button to raise (+) or lower (-) the TV sound volume.
UP/DOWN ARROW BUTTONS
Use these buttons to change channels on the TV.
Note: These buttons do not change the channels on the TV if the remote control is in limited mode.
SELECT BUTTON
The SELECT button works as the ENTER button for a TV.
RECALL BUTTON
Press this button to go back to the last TV channel you watched. Press it again to switch between the last two TV channels you watched.
NUMBER BUTTONS
Use these buttons to directly enter a different channel. Note: These buttons do not change the channels on the TV if the
remote control is in limited mode.
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CONTROLLING A VCR (OR A SECOND VCR OR A DVD
LAYER)
P
Only the buttons described here control a VCR or DVD player. Some of the buttons we tell you about here may not control your VCR. See your VCR or DVD player user’s manual for information about the features.
You can set up the remote to control a second VCR or DVD player in
AUX mode, the same way it controls the first VCR or DVD player in VCR mode. See Setting Up to Control Other Devices on page 8.
VCR MODE BUTTON
You must first set up the remote to control the VCR or DVD player. See Setting Up to Control Other Devices on page 8. Then press the VCR mode button to set the remote to VCR mode. The VCR mode button will stay lit for two seconds to show you’ve set the remote to VCR mode. Make sure you keep the remote in VCR mode to use the buttons we tell you about here.
You must put the remote in VCR mode to set it up to control a DVD player. Put the remote in VCR mode to use it to control a DVD player.
TV/VIDEO BUTTON
Use this button to switch the VCR between its TV mode and its VCR mode (see your VCR user’s manual for information).
POWER BUTTON
Press the blank POWER button to turn the VCR on or off. Press the TV POWER button to turn the TV on or off.
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PAGE UP/DOWN ARROW BUTTONS
Use these buttons to change channels on the VCR.
Note: If you are using the remote control in Limited Mode, the VCR will not change channels.
VIEW TV BUTTON
For VCR/DVD combinations only: Press the VIEW TV button to switch between VCR and DVD functions.
VCR BUTTONS
Press the BACK button to rewind a videotape
or reverse a DVD.
Press the PAUSE button to pause a videotape or DVD. Press this button or the PLAY button to play the tape or DVD.
Press the FWD (“forward”) button to forward a videotape or DVD.
Press the STOP button to stop playing or recording on a videotape. Press the STOP button to stop playing a DVD.
Press the RECORD button to record on a videotape.
Press the PLAY button to play a videotape or DVD.
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CONTROLLING A TUNER OR AMPLIFIER
Only the buttons described here control a tuner or amplifier. Some of the buttons described here may not control your tuner or amplifier. See the device user’s manual for information.
AUX MODE BUTTON
You must first set up the remote to control the device. See Setting Up to Control Other Devices on page 8. Then press the AUX mode button to
set the remote to AUX mode. The AUX mode button will stay lit for two seconds to show you’ve set the remote to AUX mode. Make sure to keep the remote in AUX mode to use the following buttons.
POWER BUTTON
Press the blank POWER button to turn the tuner or amplifier on or off. Press the TV POWER button to turn the TV on or off.
MUTE BUTTON
Press this button to turn on or off the sound. Note: Program the remote to control the device’s volume by following the instructions on page 11.
VOLUME BUTTON
Press this button to raise (+) or lower (-) the sound volume. Note: Program the remote to control the device’s volume by following the instructions on page 11.
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UP/DOWN ARROW BUTTONS
Use these buttons to change channels on the tuner or amplifier.
SELECT BUTTON
This button works as the INPUT SELECT button for the tuner or amplifier.
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DEVICE CODES

These tables contain the manufacturer codes for programming the remote to control your TV, a VCR, DVD player, or audio amplifier. Every attempt has been made to include all codes. If your device brand is not listed or if the codes do not work, the remote may not control your device. In some cases codes may operate some but not all buttons shown in this guide.
TV Codes.
Programming in AUX mode
: In most cases use these
codes to program in TV mode; however, if programming in AUX mode, press 0 before entering the TV code.

TV Codes

A Mark 670
Action 662
Admiral 521, 605, 668, 669,
Aiko 727
Aiwa 751
Akai 570, 573, 659, 660,
A-Mark 620
Amtron 657
Anam National 509, 541, 620, 651,
AOC 505, 506, 519, 520,
Apex 743, 744, 745
Archer 620
Audiovox 620, 657, 662, 672
Bell & Howell 590, 669, 675
Broksonic 752, 659, 661, 748
Capehart 519, 627
675
657, 661, 663, 698
573, 620, 627, 652, 653, 654, 659, 664, 665, 670, 672
TV Codes
Citizen 506, 516, 523, 524,
Classic 659
Colortyme 573, 627, 652, 654,
Contec/Cony 541, 655, 657, 661,
Craig 536, 541, 657, 661,
Crown 526, 536, 657, 666,
Curtis Mathes 506, 516, 526, 573,
Daewoo 505, 524, 526, 529,
Daytron 526, 627, 652, 654,
Dimensia 645, 650
DISH Network 742
Dixi 566, 620
Dumont 501, 627, 652
Echostar 722
525, 526, 590, 652, 654, 657, 658, 680, 727
660, 667, 668, 671, 674, 679
662, 726
662, 666, 667, 694
670
590, 641, 645, 650, 652, 654, 658, 659, 660, 664, 665, 667, 668, 670, 674, 680, 703, 708
530, 531, 573, 652, 653, 654, 658, 659, 663, 664, 665, 670, 672, 674, 684, 698, 719, 727
658, 665, 670, 672
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TV Codes
Electrohome 526, 573, 651, 652,
Emerson 526, 534, 536, 541,
Envision 506, 573, 652, 654,
Fisher 542, 590, 683
Fujitsu 534, 682, 694
Funai 534, 541, 657, 661,
GE 508, 509, 543, 544,
Goldstar 505, 523, 526, 545,
Gradiente 660, 671
Granada 627, 670, 671
Grundig 670, 673
Hallmark 627, 652, 654, 659
Harmon/Kardon 561, 659
Hinari 534
Hitachi 523, 526, 548, 549,
Infinity 566, 671
JBL 566, 671
654, 656, 659, 660, 665, 670, 709, 728
573, 590, 627, 636, 642, 648, 652, 654, 655, 657, 658, 659, 660, 661, 662, 665, 666, 667, 669, 670, 677, 679, 682, 692, 696, 699, 720
660, 664
662, 677, 682, 694
630, 645, 646, 650, 651, 652, 654, 659, 661, 663, 665, 667, 668, 670, 673, 676, 690, 691, 698, 701, 715, 716, 725, 728, 742
546, 566, 573, 652, 653, 654, 655, 656, 658, 659, 660, 664, 665, 670, 671, 693, 730, 747
553, 554, 555, 585, 597, 626, 636, 638, 643, 648, 652, 654, 655, 665, 668, 669, 670, 672, 673, 702, 718, 726
TV Codes
JC Penney 505, 506, 516, 525,
Jensen 556, 573, 652, 654,
JVC 508, 557, 559, 642,
Kawasho 548, 561, 573, 652,
Kenwood 506, 573, 652, 654,
Kloss Nova­beam
Konka 753
KTV 526, 541, 573, 657,
Lloyds 627, 679
Loewe 566
Logik 675
Luxman 523, 652, 654
LXI 563, 566, 590, 595,
Magnasonic 573, 659, 660, 669,
Magnavox 506, 520, 525, 536,
Majestic 675
Marantz 506, 566, 573, 652,
526, 543, 546, 631, 645, 646, 650, 652, 653, 654, 658, 659, 664, 667, 668, 670, 673, 676, 678, 680, 690, 691, 701, 725, 726, 728, 730
660
649, 655, 667, 673, 676, 726, 735, 736, 737
654, 664
656, 659, 660, 664, 679
657, 663, 698, 723, 724
658, 661, 662, 664, 665, 670, 696
667, 631, 635, 645, 646, 650, 654, 659, 668, 683, 691, 701, 725
672, 677
566, 567, 568, 573, 610, 652, 654, 656, 659, 660, 664, 665, 666, 669, 671, 673, 674, 677, 723, 724, 729
654, 660, 664, 665, 671
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TV Codes
Megatron 627, 654
Memorex 590, 627, 653, 654,
MGA 504, 505, 506, 542,
Mitsubishi 504, 505, 542, 570,
Montgomery War d
Motorola 521, 605, 651
MTC 505, 506, 516, 523,
Multitech 657
NAD 502, 617, 627, 631,
National 509
NEC 505, 506, 507, 517,
Nikkai 612
Nikko 654, 672, 727
Onwa 541, 657, 661
Optimus 637
Optonica 521, 605, 607
Orion 694
Osaki 612
Panasonic 508, 509, 512, 566,
659, 675, 720
571, 573, 627, 652, 653, 654, 656, 660, 728
571, 572, 573, 597, 623, 627, 652, 653, 654, 656, 659, 660, 664, 665, 670, 671, 705, 728
675
573, 627, 652, 653, 654, 659, 664, 667, 672, 680
635, 637, 654
523, 573, 627, 651, 652, 653, 654, 660, 664, 665, 679, 731, 732
644, 651, 662, 663, 668, 672, 673, 676, 685, 689, 698, 700, 716, 234, 247
TV Codes
Philco 505, 506, 525, 536,
Philips 525, 566, 651, 652,
Pioneer 502, 548, 576, 636,
Portland 505, 526, 573, 652,
Price Club 680
Prism 676
Proscan 645, 646, 650, 668,
Proton 513, 519, 526, 536,
Quasar 508, 509, 651, 663,
Radio Shack 526, 541, 607, 612,
Radio Shack/ Realistic
RCA 503, 505, 548, 630,
Realistic 590, 645
Runco 501
Sampo 506, 519, 652, 654,
568, 573, 610, 651, 652, 653, 654, 655, 656, 659, 660, 664, 665, 666, 669, 671, 672, 674, 677, 723, 724, 729
655, 656, 671, 690, 723, 724, 729
637, 648, 652, 654, 663, 665, 708
654, 658, 659, 664, 665, 670, 727
691, 725, 742
585, 627, 652, 654, 655, 659, 660, 665, 666, 668, 670
673, 676, 698, 700, 747
645, 661, 662, 663, 668, 670, 698
590, 607, 650, 652, 654, 655, 657, 658, 683, 730
633, 634, 636, 641, 645, 646, 648, 650, 651, 652, 653, 654, 656, 661, 663, 665, 667, 668, 670, 691, 698, 701, 708, 715, 716, 725, 742, 749
658, 663, 664, 665, 698, 730, 746
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TV Codes
Samsung 505, 506, 516, 523,
Sansui 754
Sanyo 542, 590, 652, 683
SBR 566
Schneider 566
Scott 526, 534, 541, 600,
Sears 523, 534, 542, 563,
Sharp 521, 526, 585, 605,
Signature 675
Solavox 612
Sony 500, 578, 640, 670,
Soundesign 525, 536, 541, 627,
Starlite 657
Supra 523
Sylvania 506, 525, 536, 566,
Symphonic 632, 657, 662, 677,
Tandy 521, 605
526, 566, 573, 612, 627, 647, 652, 653, 654, 655, 656, 658, 659, 664, 665, 667, 669, 670, 679, 680, 704, 717, 730, 738
652, 654, 655, 657, 661, 662, 665, 670, 677, 682, 696, 701
590, 595, 601, 604, 617, 627, 631, 635, 645, 646, 650, 652, 654, 656, 659, 661, 668, 670, 682, 683, 688, 691, 703, 725, 726
607, 628, 629, 652, 654, 655, 658, 669, 670, 674, 679, 739, 740, 741
690
652, 654, 657, 659, 661, 665, 666, 682
568, 569, 573, 600, 610, 652, 654, 656, 659, 660, 664, 665, 666, 671, 672, 674, 677, 723, 724, 729, 733
692, 694
TV Codes
Tatung 509, 651, 663, 698
Technics 508, 673, 676
Techwood 523, 573, 652, 654,
Teknika 504, 505, 512, 516,
Telefunken 679
Toshiba 516, 590, 617, 631,
Totevision 526, 658, 668
Ultra 672
Universal 543, 690
Vector, Research
Video Concepts 570, 661
Wards 536, 573, 607, 645,
White, Westinghouse
Yamaha 505, 506, 573, 652,
660, 676
523, 524, 525, 526, 534, 536, 541, 573, 644, 652, 653, 654, 655, 657, 658, 661, 662, 664, 665, 666, 670, 672, 675, 680, 682, 685, 726, 727
635, 667, 680, 683, 688, 750
506
650, 652, 653, 654, 656, 659, 664, 665, 666, 667, 668, 669, 674, 675, 677, 682, 690, 715, 723, 724, 729
659, 664, 670, 672, 674
653, 654, 656, 664, 666, 672, 679
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VCR CODES
Programming in AUX mode
: In most cases use these
codes to program in VCR mode; however, if programming in AUX mode, press 1 before entering the VCR code.
VCR CODES
Aiwa 588, 622, 623
Akai 513, 514, 515, 516,
Alba 546
Amstrad 588
ASA 556
Audiovox 676
Bell & Howell 581
Broksonic 559, 748
Bush 589
Calix 676
Canon 554, 678, 679
Capehart 546
CCE 681
Citizen 534, 591, 592, 594,
Colortyme 592,
Craig 591, 658, 675, 676,
Curtis Mathes 554, 592, 594, 605,
Daewoo 506, 534, 546, 547,
Daytron 546
Denon 686
Dimensia 607
Dumont 549
Electrohome 512, 676
517, 518, 520, 568, 682
675, 676, 677
681, 685
607, 675, 677, 678, 679, 683
559, 588
VCR CODES
Emerson 505, 506, 508, 509,
Finlandia 549
Finlux 549, 556, 588
Fisher 548, 549, 581, 584,
Fuji 678
Funai 588
Garrard 588
GE 550, 551, 552, 554,
Go Video 557, 558, 620, 685
Goldstar 592, 594, 676, 747
Goodmans 585, 589
Gradiente 588
Granada 549, 581
Grundig 556
Harmon/Kardon 568, 592
Harwood 681
Hinari 589
Hitachi 536, 538, 539, 540,
ITT 518
JC Penney 554, 581, 591, 592,
Jensen 595, 680, 682
JVC 561, 562, 563, 581,
Kenwood 562, 581, 592, 594,
KLH 681
Kodak 676, 678
Lloyds 683
511, 512, 534, 559, 568, 588, 590, 618, 676, 678
588, 608, 610
572, 591, 605, 607, 675, 678, 679
588, 595, 597, 680, 682, 686
594, 595, 600, 674, 675, 676, 678, 679, 680, 681, 685, 686
592, 594, 600, 674, 682, 686
600, 674, 677, 682, 683
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VCR CODES
Logik 589, 681, 685
Luxor 518
LXI 676
Magnasonic 685
Magnavox 527, 533, 554, 556,
Marantz 554, 556, 581, 585,
Matsushita 678
Memorex 507, 533, 549, 554,
MGA 512, 567, 568
Minolta 595, 680, 686
Mitsubishi 512, 562, 567, 568,
Motorola 678
MTC 544, 588, 675, 685
Multitech 579, 588, 675, 677,
NAD 573
NEC 562, 581, 592, 594,
Nikko 676
Noblex 675
Olympus 678
Optimus 676
Optonica 585
Orion 506
Panasonic 523, 554, 598, 614,
Pentax 592, 595, 677, 680,
Pentex Research
Perdio 588
Philco 554, 678, 679, 686
678, 679, 685
592, 594, 600, 602, 674, 677, 678, 683
566, 581, 585, 588, 608, 675, 676, 678, 686
570, 571, 595, 680
681
600, 602, 674, 677, 682, 683
628, 633, 678, 679, 685, 747
683, 686
594
VCR CODES
Philips 554, 556, 585, 678
Pioneer 562, 573, 574, 575,
Portland 546, 677
Proscan 605, 607
Proton 685
Quasar 554, 678, 679, 747,
Radio Shack 512, 607, 608, 610
Radio Shack/ Realistic
Radix 676
RCA 518, 525, 527, 528,
Realistic 534, 549, 554, 581,
Ricoh 502
Runco 533
Saisho 506
Salora 567, 581
Samsung 515, 517, 534, 579,
Sansui 544, 562, 600, 674,
Sanyo 549, 581, 582, 583,
SBR 556
Schneider 589
Scott 508, 534, 559, 590
Sears 548, 549, 581, 584,
Sentra 546
Sharp 512, 585, 607, 625
Shintom 589, 595, 681, 685
Singer 678, 681, 685
Sony 500, 501, 502, 504
STS 678
576, 600, 674, 680,
581, 584, 588, 608, 675, 676, 678, 679
591, 595, 605, 607, 615, 631, 649, 675, 678, 680, 686
584, 585, 588, 608, 675, 678, 679
591, 675
682, 685
608, 675
595, 608, 610, 676, 678, 680, 683, 686
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VCR CODES
Sylvania 554, 556, 567, 588,
Symphonic 588, 594, 683
Tandy 581, 588
Tashiko 588, 676
Tatung 594, 682,
Teac 588, 594, 682
Technics 554, 633, 678,
Teknika 554, 588, 676, 678
Toshiba 534, 535, 567, 584,
Totevision 591, 675, 676
Unitech 675,
Vector Research 534, 592, 600, 674,
Video Concepts 534, 568, 592, 600,
Wards 534, 588, 595, 608,
XR-1000 588, 678, 681
Yamaha 581, 592, 594, 600,
Zenith 500, 501, 533, 747
678, 679
590, 680
677, 683
674, 677, 683,
675, 676, 678, 680, 681
674, 682, 683
TV/VCR COMBO CODES
Programming for combination equipment
remote control in TV mode and then in VCR mode.
TV/VCR
Broksonic 748 748
Goldstar 747 747
Panasonic 747 747
Quasar 747 747
Zenith 747 747
: Program the
TV
Codes
Codes
VCR
DVD PLAYER CODES
Programming in AUX mode
: In most cases use these
codes to program in VCR mode; however, if programming in AUX mode, press 1 before entering the VCR code.
DVD Players Codes
Aiwa 634, 694, 751
Alpine 653
Apex 654, 655, 743, 744
Broksonic 656, 752
Clarion, 696
Classic 695
Daewoo 657
Denon 697, 698, 699, 700
Emerson 658, 701
Fisher 659
Funai 658
GE 702, 703
Go Video 692, 693
GPX 704
Hitachi 632, 635, 660, 705,
JVC 636, 689, 708, 711
Konka 637, 638, 753
Koss 745
Magnavox 626, 661
Memorex 709
Mintek 710
Mitsubishi 629
NAD 701
Norcent 762
Onkyo 713
Oritron 723
Panasonic 639, 662, 663, 714,
706, 707
715, 716, 717, 734
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DVD Players Codes
Philips 640, 641
Pioneer 665, 718, 719
Proscan 720
Qwestar 721, 723
RCA 627, 650, 666, 690,
Sampo 724
Samsung 651, 652, 667, 668,
Sansui 725, 754
Sanyo 643, 726
Sharp 669, 727, 746
Sherwood 728
Sony 617, 644, 645, 670,
Sylvania 658
Teac 732
Technics 733
Techwood 664
Toshiba 616, 646, 647, 672,
Yamaha 737, 738, 739
Zenith 648, 673
742, 749
691, 740, 741
671, 729, 730, 731
735, 736, 750,
TUNER/AMPLIFIER CODES
Programming in AUX mode
: Press 2 before entering
the tuner/amplifier code.
Tun er /
Amplifier
Aiwa 636, 641, 656, 687,
Carver 653
Citizen 709
Curtis Mathes 734
Denon 647, 674
Fisher 653, 741
Codes
718, 720, 724, 775, 726
Tuner/
Amplifier
GE 711
Goldstar 677, 690
Harmon/Kardon 640, 672, 751
Hitachi 717, 754
JBL 640
JVC 637, 683, 703, 725
Kenwood 649, 676, 691, 726,
Luxman 752
Magnavox 654, 705, 740
Marantz 651, 740, 742, 743
NAD 739
Nakamichi 671, 748, 750
NEC 716, 739
Onkyo 642, 660, 662, 678
Optimus 648, 664, 734, 744,
Panasonic 643, 644, 652, 742,
Pioneer 658, 667, 668, 679,
Proton 654, 705
Quasar 652, 742, 746
Radio Shack 744
RCA 635, 638, 704, 727
Sansui 753
Sanyo 741
Sharp 712, 713, 714, 715,
Sherwood 646, 670, 736, 738,
Sony 639, 645, 650, 687,
Teac 684, 737
Technics 643, 644, 652, 742,
Toshiba 710
Codes
728, 745
749
746
702, 734
749
744
728, 729, 730
746
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Tun er /
Amplifier
Yamaha 663, 730, 731, 732,
Codes
733, 745, 747
DVD/VCR COMBO
ODES
C
Programming for combination equipment
Use VCR mode to control VCR and DVD functions; however, if programming in AUX mode, press 1 before entering the DVD/ VCR code.
DVD/VCR Codes
Go Video 692,693
JVC 689
RCA 690
Samsung 667,691
TV/DVD COMBO CODES
Programming for combination equipment
Program the remote control in
TV mode and then in VCR (or AUX - press 1 before entering the
DVD code) mode.
TV/DVD TV Codes
Aiwa 751 751
Broksonic 752 752
Konka 753 753
Panasonic 734 734
RCA 749 749
Sansui 754 754
Toshiba 750 750
DVD
Codes
:
:
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TROUBLESHOOTING

What’s
Happening
While you do a remote procedure, the remote control “times out.”
When you press the remote control Power button to turn the receiver on, the receiver’s front panel Power light doesn’t turn on.
What’s Wrong What You Can Do
• If you don’t press any button for 20 seconds in a programming sequence, the remote “times out.”
• If you hold a button longer than two minutes, the remote control stops transmitting to save battery life.
• Maybe the batteries are weak or dead.
• Maybe you didn’t plug the receiver power cord into a power outlet, or maybe there’s a problem with the power.
• Maybe the remote isn’t in
SAT mode.
• Maybe the remote and the receiver have different addresses.
Start over again.
• Replace the remote batteries with fresh ones.
• Make sure the receiver power cord is plugged into a power outlet.
SAT to set the remote to
• Press
SAT mode to control the receiver.
• Make sure the remote and the receiver have the same address. See Setting Up to Control the Receiver on page 5.
The receiver changes channels and displays menus when I am not using the remote control.
34
• UHF signals from a neighbor's remote may be controlling your receiver.
• Change your remote and receiver address (see Setting Up to Control the Receiver on page 5).
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What’s
Happening
What’s Wrong What You Can Do
When you press a button on the remote control, the device doesn’t do what you expect.
When you press the remote control Mute or Volume button, nothing happens.
• Maybe you’re trying to control a device and you’re not pointing the remote control right at it.
• Maybe the remote control is missing batteries, maybe you put the batteries in the remote the wrong way, or maybe the batteries are weak or dead.
• Maybe you didn’t set the remote to the mode for the device you want to control.
• Maybe you didn’t set up the remote to control the device.
• UHF signals from a neighbor’s remote may be controlling your receiver.
• Maybe you have not set up the remote control.
• Maybe you’re trying to control TV volume but you set up the remote to control a tuner or amplifier in
AUX mode.
• Maybe you’re trying to control tuner or amplifier volume but you set up the remote to control a TV
AUX mode.
in
• Remember, the remote control uses IR signals to control all devices except for the receiver (when using the UHF antenna). IR signals travel only 40 feet or less, and can’t go through walls or other solid objects. You must point the remote control right at the device, with no objects to block the signal path.
• If the batteries are missing or dead, put fresh AAA-size batteries in. If the remote has fresh batteries, check whether you put them in the right way. If you didn’t, take them out and put them in the right way.
• Press the correct mode button to set the remote to the mode for the device you want to control.
• Make sure you set up the remote to control all the devices you want to use. See Remote Control Setup on page 5.
• Change your remote and receiver address (see Setting Up to Control the Receiver on page 5).
•See Setting Up to Control Other Devices on page 8.
• Set up the remote to control either TV volume or tuner/amplifier volume, whichever you want.
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What’s
Happening
What’s Wrong What You Can Do
Your UHF Pro remote control does not work well from far away
• You may be experiencing interference from objects near your receiver antenna.
• Make sure the UHF antenna is connected to the receiver and not touching anything else.
• Vary the tilt angle of the receiver's UHF antenna. Locate the UHF antenna tip away from other electronics equipment or metal surfaces, even if separated by wooden shelving.
• Move the receiver to different locations. For best results, place the receiver as high as possible, above all other equipment in your entertainment center.
• Place the UHF antenna outside the entertainment center by using a coaxial cable to connect it to the receiver.
• Move any nearby off-air antenna away from the UHF remote antenna. Do not place an off-air antenna on your receiver.

LIMITED WARRANTY

This Limited Warranty is a legal document. Keep it in a safe place. Remember to keep your Sales Receipt for warranty service. We will consider any items you return without a copy of the Proof of Purchase to be out of warranty.
This warranty extends only to the original user of the DISH Network remote control (“you,” “your”) and is limited to the purchase price of the remote control. EchoStar Technologies Corporation and its affiliated companies (“we,” “our,” “us”) warrant this remote control against defects in materials or workmanship as follows.
For one year from the original date of purchase, if we find the remote control is defective subject to the limits of this warranty, we will replace the remote at no charge for parts or labor. We warrant any such work done against defects in materials or workmanship for the remaining part of the original warranty period.
This warranty does not cover installation of the DISH Network System; consumer instruction; physical set up or adjustment of any consumer electronic device; remote control batteries; signal reception problems; loss of use of the equipment; unused programming charges due to equipment malfunction; cosmetic damage; damage due to
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lightning, electrical or telephone line surges, fire, flood, or other acts of Nature; accident; misuse; abuse; repair or alteration by other than our factory service; negligence; commercial or institutional use; improper or neglected maintenance; equipment sold AS IS or WITH ALL FAULTS; equipment removal or reinstallation; shipping damage if the equipment was not packed and shipped in the manner we prescribe; nor equipment purchased, serviced, or operated outside the contiguous United States of America.
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY. WE SHALL NOT BE HELD LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY ON THIS DEVICE, NOR FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGE RESULTING FROM THE USE OF, OR INABILITY TO USE, THIS DEVICE. UNDER NO CIRCUMSTANCES SHALL OUR LIABILITY, IF ANY, EXCEED THE PURCHASE PRICE PAID FOR THIS DEVICE. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS DEVICE IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. WE RESERVE THE RIGHT TO REFUSE TO HONOR THIS WARRANTY IF WE DETERMINE ANY OF THE ABOVE EXCEPTIONS TO HAVE CAUSED THIS DEVICE NOT TO HAVE PERFORMED PROPERLY. THIS WARRANTY SHALL BE VOID IF ANY FACTORY-APPLIED IDENTIFICATION MARK, INCLUDING BUT NOT LIMITED TO SERIAL OR CONDITIONAL ACCESS NUMBERS, HAS BEEN ALTERED OR REMOVED. THIS WARRANTY SHALL ALSO BE VOID IF THE DEVICE HAS BEEN OPENED BY AN UNAUTHORIZED PERSON (with the exception of opening the battery cover).
This warranty gives you specific legal rights which may vary from state to state. Some states do not allow the exclusion or limitations of incidental or consequential damages, or allow limitations on the duration of an implied warranty, so those limitations may not apply to you.
ADVANCE EXCHANGE PROGRAM
The Advance Exchange Program allows you to have replacement equipment shipped immediately to you (depending upon where you live, it could take three to five business days). Along with replacement equipment, you will receive a prepaid shipping label and instructions on how to return the defective equipment.
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The shipping charge, for receiving replacement equipment and returning the defective equipment, is a one time fee based on EchoStar's competitive bulk shipping rates (additional charges may apply outside of the continental US). This fee will be charged to your billing account or your valid credit card.
If you do not ship the defective equipment to EchoStar within ten days after receiving the replacement, your billing account or credit card will be charged the market price of the replacement. If you return the defective equipment after ten days, you will receive a full refund less an administrative fee.
If your equipment is out of warranty and can be repaired your billing account or credit card will be charged the standard repair fee for the replacement. If damage to the defective equipment is found, which EchoStar in its sole discretion determines has voided the warranty, or makes the equipment unrepairable, your billing account or credit card will be charged the market price of the replacement.
POST RECEIPT EXCHANGE PROGRAM
You may choose to ship the equipment to us at your cost. To provide faster service, upon receipt of your equipment you will be shipped a replacement. Your original equipment will not be available for return.
The equipment you return will be checked to verify whether it is covered under this warranty. If the defective equipment is covered under this warranty, it will be replaced and shipped back to you at no additional cost (additional charges may apply outside of the continental US).
If your equipment is out of warranty and can be repaired your billing account or credit card will be charged the standard repair fee for the replacement. If damage to the defective equipment is found, which EchoStar in its sole discretion determines has voided the warranty, or makes the equipment unrepairable, your billing account or credit card will be charged the market price of the replacement.
ACCESSORY WARRANTY
An accessory is any DISH Network branded equipment, displaying the DISH Network logo, excluding the receiver, Smart Card, cables and hookups, and non-mechanical components. A one-year warranty becomes effective upon the activation of the DISH system or date of purchase, if bought separately. A proof of purchase is required to verify the purchase date. If an accessory has an expired warranty, no exchange will be issued. You may purchase replacement accessories from DISH Network or your local retailer.
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IF YOU NEED HELP

1. Review this User Guide.

2. See Troubleshoot the Remote on page 34.

3. Call the Customer Service Center at 1-800-333-DISH (3474). Have the date of purchase and your customer account number ready.

4. A Representative will help you.

5. If the representative finds you should return the remote control, you’ll get a telephone number to call for a Return Authorization (RA) number. Before shipping any equipment to us, you must get a Return Authorization number.

6. You must package returned equipment the right way. Follow the instructions the representative gives you.

7. Write the RA number in large, clearly visible characters on the
outside of the shipping box used to return the equipment. To avoid confusion and misunderstandings, we will return shipments without an RA number clearly visible on the outside of the box to you at your cost.

8. We will:

Check the remote control, including whether it is covered
under the warranty.
Replace any remote we find is defective with a new or
refurbished remote, if the defective remote is covered under the warranty. We will ship the replacement remote at our expense.
If a defective remote is not covered under the warranty,
we will tell you. We may assess you a flat rate charge for a replacement remote, including shipping and insurance.
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Notes
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Notes
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Notes
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Notes
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Notes
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Copyright © 2005 EchoStar Technologies Corporation Englewood, Colorado 80112 All rights reserved.
The information in this Guide may change without notice. We may issue revisions to tell you about such changes. Send any comments or questions to:
EchoStar Technologies Corporation,
Technical Publications, 94 Inverness Terrace East,
Englewood, Colorado 80112
Part Number: 142926 Printed in the United States of America.
DISH Network is a registered trademark of EchoStar Satellite L.L.C. For information about DISH Network, visit our website at www.dishnetwork.com.
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