WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installation and service must be performed by a
qualified installer, service agency, or the gas
supplier.
This appliance may be installed in an aftermarket*, permanently located, manufactured
(mobile) home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
*Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
WARNING: Improper installation,
adjustment, alteration, service, or
maintenance can cause injury or
property damage. Refer to this
manual for correct installation and
operational procedures. For assistance or additional information
consult a qualified installer, service agency, or the gas supplier.
WARNING: This is an unvented
gas-fired heater. It uses air (oxygen) from the room in which it
is installed. Provisions for adequate combustion and ventilation air must be provided.
Refer to Air for Combustion and
Ventilation section on page 4 of
this manual.
Save this manual for future reference.
Save this manual for future reference.
TABLE OF CONTENTS
SAFETY INFORMATION
2
TABLE OF CONTENTS
SAFETY INFORMATION ............................................................ 2
LOCAL CODES........................................................................... 3
IMPORTANT: Read this owner’s manual carefully and
completely before trying to assemble, operate, or service this heater. Improper use of this heater can cause
serious injury or death from burns, fire, explosion,
electrical shock, and carbon monoxide poisoning.
DANGER: Carbon monoxide poisoning may lead
to death!
Carbon Monoxide Poisoning: Early signs of carbon monoxide
poisoning resemble the flu, with headaches, dizziness, or nausea. If
you have these signs, the heater may not be working properly. Getfresh air at once! Have heater serviced. Some people are more
affected by carbon monoxide than others. These include pregnant
women, people with heart or lung disease or anemia, those under the
influence of alcohol, and those at high altitudes.
Natural and Propane/LP Gas: Natural and propane/LP gases are
fuel gases. Fuel gases are odorless. An odor-making agent are added
to fuel gases. The odor helps you detect a fuel gas leak. However,
the odor added to fuel gas can fade. Fuel gas may be present even
though no odor exists.
Make certain you read and understand all warnings. Keep this
manual for reference. It is your guide to safe and proper operation
of this heater.
WARNING: Any change to this heater or its
controls can be dangerous.
WARNING: Do not use any accessory not ap-
proved for use with this heater.
SERVICE HINTS....................................................................... 16
TECHNICAL SERVICE ............................................................. 16
SERVICE PUBLICATIONS ....................................................... 16
Due to high temperatures, the appliance should be
located out of traffic and away from furniture and
draperies.
Do not place clothing or other flammable material on
or near the appliance. Never place any objects on the
heater.
Surface of heater becomes very hot when running
heater. Keep children and adults away from hot surface to avoid burns or clothing ignition. Heater will
remain hot for a time after shutdown. Allow surface to
cool before touching.
Carefully supervise young children when they are in
the same room with heater.
Make sure grill guard is in place before running
heater.
Keep the appliance area clear and free from combustible materials, gasoline and other flammable vapors
and liquids.
1.This appliance is only for use with the type of gas indicated on
the rating plate. This appliance is not convertible for use with
other gases.
2.Do not place propane/LP supply tank(s) inside any structure.
Locate propane/LP supply tank(s) outdoors (propane/LP models only).
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107882-01H
SAFETY INFORMATION
LOCAL CODES
PRODUCT IDENTIFICATION
UNPACKING
PRODUCT FEATURES
SAFETY INFORMATIONPRODUCT IDENTIFICATION
3
3
3.If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in
your building
• immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions
• if you cannot reach your gas supplier, call the fire department
4.This heater shall not be installed in a bedroom or bathroom.
5.This heater needs fresh, outside air ventilation to run properly .
This heater has an Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts do wn the heater if not enough
fresh air is available. See Air for Combustion and Ventilation ,
pages 4 through 6.
6.Keep all air openings in front and bottom of heater clear and free
of debris. This will insure enough air for proper combustion.
7.If heater shuts off, do not relight until you provide fresh, outside air. If heater keeps shutting off, have it serviced.
8.Do not run heater
• where flammable liquids or vapors are used or stored
• under dusty conditions
9.Do not use heater if any part has been under water. Immediately call a qualified service technician to inspect the room
heater and to replace any part of the control system and any
gas control which has been under water.
10. Turn off and let cool before servicing. Only a qualified service
person should service and repair heater.
11. Operating heater above elevations of 4,500 feet could cause
pilot outage.
12. To pre vent performance problems, do not use propane/LP fuel
tank of less than 100 lbs. capacity (propane/LP models only).
13. Provide adequate clearances around air openings.
Control Knob & Ignitor Button
Heater
Cabinet
Front
Panel
Figure 1 - Vent-Free Gas Heater
(not seen from this view)
Grill
Guard
Glass
Panel
UNPACKING
1.Remove heater from carton.
2.Remove all protective packaging applied to heater for shipment.
3.Check heater for any shipping damage. If heater is damaged,
promptly return to dealer where you bought heater.
PRODUCT FEATURES
LOCAL CODES
Install and use heater with care. Follow all local codes. In the absence
of local codes, use the latest edition of National Fuel Gas Code, ANSIZ223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
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107882-01H
SAFETY DEVICE
This heater has a pilot with an Oxygen Depletion Sensing (ODS)
safety shutoff system. The ODS/pilot is a required feature for ventfree room heaters. The ODS/pilot shuts off the heater if there is not
enough fresh air.
IGNITION SYSTEM
This heater has either a piezo ignitor or electronic ignitor to light
heater fuel supply.
THERMOSTATIC HEAT CONTROL
Thermostat models have a thermostat sensing bulb and a control
valve. This results in the greatest heater comfort. This can also result
in lower gas bills.
AIR FOR COMBUSTION AND VENTILATION
4
Providing Adequate Ventilation
AIR FOR COMBUSTION AND
VENTILATION
WARNING: This heater shall not be installed in a
confined space or unusually tight construction unless provisions are provided for adequate combustion
and ventilation air. Read the following instructions to
insure proper fresh air for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy efficient than ever. New
materials, increased insulation, and new construction methods help
reduce heat loss in homes. Home owners weather strip and caulk
around windows and doors to keep the cold air out and the warm air
in. During heating months, home owners want their homes as
airtight as possible.
While it is good to make your home energy efficient, your home
needs to breathe. Fresh air must enter your home. All fuel-burning
appliances need fresh air for proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers, and fuel burning appliances
draw air from the house to operate. You must provide adequate fresh
air for these appliances. This will insure proper venting of vented
fuel-burning appliances.
PROVIDING ADEQUATE VENTILATION
The following are excerpts from National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three following ventilation
classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
The information on pages 4 through 6 will help you classify your
space and provide adequate ventilation.
Unusually tight construction is defined as construction
where:
a.walls and ceilings e xposed to the outside atmosphere
have a continuous water vapor retarder with a rating
of one perm (6x10
openings gasketed or sealed
b. weather stripping has been added on openable win-
dows and doors
c. caulking or sealants are applied to areas such as
joints around window and door frames, between sole
plates and floors, between wall-ceiling joints, between
wall panels, at penetrations f or plumbing, electrical,
and gas lines, and at other openings.
If your home meets all of the three criteria above, you
must provide additional fresh air. See
From Outdoors
If your home does not meet all of the three criteria above,
proceed to
tion
, page 5.
, page 6.
Determining Fresh-Air Flow For Heater Loca-
-11
kg per pa-sec-m2) or less with
and
and
Ventilation Air
Confined and Unconfined Space
The National Fuel Gas Code, ANSI Z223.1/NFPA 54 defines a
confined space as a space whose volume is less than 50 cubic feet
per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating
of all appliances installed in that space and an unconfined space as
a space whose volume is not less than 50 cubic feet per 1,000 Btu per
hour (4.8 m3 per kw) of the aggregate input rating of all appliances
installed in that space. Rooms communicating directly with the
space in which the appliances are installed*, through openings not
furnished with doors, are considered a part of the unconfined space.
* Adjoining rooms are communicating only if there are doorless
passageways or ventilation grills between them.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough
fresh air for combustion and ventilation. However, in buildings of
unusually tight construction, you must provide additional fresh air.
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107882-01H
AIR FOR COMBUSTION AND
VENTILATION
Continued
AIR FOR COMBUSTION AND VENTILATION
Determining Fresh-Air Flow For Heater Location
5
5
DETERMINING FRESH-AIR FLOW FOR
HEATER LOCATION
Determining if You Have a Confined or
Unconfined Space
Use this work sheet to determine if you have a confined or unconfined space.
Space: Includes the room in which you will install heater plus any adjoining
rooms with doorless passageways or ventilation grills between the rooms.
1.Determine the volume of the space (length x width x height).
Length x Width x Height = ___________ cu. ft. (volume of space)
Example:
height) = 2560 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or open-
ings, add the volume of these rooms to the total volume of the space.
2.Multiply the space volume by 20 to determine the maximum Btu/Hr
the space can support.
__________ (volume of space) x 20 = (Maximum Btu/Hr the space
Example:
Btu/Hr the space can support)
3.Add the Btu/Hr of all fuel burning appliances in the space.
* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.
Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling
can support)
2560 cu. ft. (volume of space) x 20 = 51,200 (maximum
Vent-free heater_____________ Btu/Hr
Gas water heater*_____________ Btu/Hr
Gas furnace_____________ Btu/Hr
Vented gas heater_____________ Btu/Hr
Gas fireplace logs_____________ Btu/Hr
Other gas appliances* + _____________ Btu/Hr
Total = _____________ Btu/Hr
Example:
Gas water heater_____________ Btu/Hr
Vent-free heater+ _____________ Btu/Hr
Total= _____________ Btu/Hr
40,000
20,000
60,000
4.Compare the maximum Btu/Hr the space can support with the actual
amount of Btu/Hr used.
__________________ Btu/Hr (maximum the space can support)
__________________ Btu/Hr (actual amount of Btu/Hr used)
Example:
The space in the above example is a confined space because the actual Btu/Hr
used is more than the maximum Btu/Hr the space can support. You must
provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the
extra space provides an unconfined space, remove door to adjoining
room or add ventilation grills between rooms. See V entilation Air F r omInside Building, page 6.
B. Vent room directly to the outdoors. See Ventilation Air From Out-
doors, page 6.
C.Install a lower Btu/Hr heater , if lower Btu/Hr size mak es room unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can
support, the space is an unconfined space. You will need no additional fresh
air ventilation.
51,200 Btu/Hr (maximum the space can support)
60,000 Btu/Hr (actual amount of Btu/Hr used)
WARNING: If the area in which the heater may be
operated is smaller than that defined as an unconfined space or if the building is of unusually tight
construction, provide adequate combustion and ventilation air by one of the methods described in the
National Fuel Gas Code, ANSI Z223.1/NFPA 54 Section 5.3
or applicable local codes
.
107882-01H
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AIR FOR COMBUSTION AND VENTILATION
6
Ventilation Air
AIR FOR COMBUSTION AND
VENTILATION
Continued
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfined space.
When ventilating to an adjoining unconfined space, you must
provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor on the wall connecting the two spaces
(see options 1 and 2, Figure 2). You can also remove door into
adjoining room (see option 3, Figure 2). Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion
and Ventilation for required size of ventilation grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must
provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor. Connect these items directly to the
outdoors or spaces open to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation
for required size of ventilation grills or ducts.
IMPORTANT:
attic if attic has a thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Do not provide openings for inlet or outlet air into
Ventilation Grills
Ventilation
Grills
into Adjoining
Room,
Option 1
Figure 2 - Ventilation Air from Inside Building
Or
Remove
Door into
Adjoining
Room,
Option 3
Into Adjoining Room,
Option 2
12"
12"
Outlet
Air
Outlet
Air
Inlet
Air
Inlet Air
Figure 3 - Ventilation Air from Outdoors
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Ventilated
Attic
Crawl Space
To Attic
To
Crawl
Space
Ventilated
107882-01H
INSTALLATION
,
INSTALLATION
Check Gas Type
Installation Items
Locating Heater
7
7
NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your primary
heating system. Do not install this heater as your
primary heat source. If you have a central heating
system, you may run system’s circulating blower
while using heater. This will help circulate the heat
throughout the house. In the event of a power outage,
you can use this heater as your primary heat source.
WARNING: A qualified service person must in-
stall heater. Follow all local codes.
CHECK GAS TYPE
Use only the correct type of gas (natural or propane/LP). If your gas
supply is not the correct gas type, do not install heater. Call dealer
where you bought heater for proper type heater.
INSTALLATION ITEMS
Before installing heater, make sure you have the items listed below.
• for propane/LP gas, external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• ground joint union
• sediment trap
• tee joint
• pipe wrench
• test gauge connection*
* A CSA design-certified equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge connection. The
optional CSA design-certified equipment shutoff valve can be
purchased from your dealer. See Accessories, page 26.
LOCATING HEATER
WARNING: Maintain the minimum clearances
shown in Figure 4. If you can, provide greater clearances from floor, ceiling, and joining wall.
WARNING: Never install the heater
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture, clothing, or other flam-
mable objects are less than 36 inches from the
front, top, or sides of the heater
• as a fireplace insert
• in high traffic areas
• in windy or drafty areas
CAUTION: This heater creates warm air currents.
These currents move heat to wall surfaces next to
heater. Installing heater next to vinyl or cloth wall
coverings or operating heater where impurities (such
as, but not limited to, tobacco smoke, aromatic
candles, cleaning fluids, oil or kerosene lamps, etc.)
in the air exist, may discolor walls or cause odors.
CEILING
36"
6"
Minimum
From
Sides Of
Heater
Left
Side
FLOOR
Figure 4 - Mounting Clearances As Viewed From Front of Heater
IMPORTANT:
Vent-free heaters add moisture to the air. Although
Minimum
Right
Side
2"
Minimum To
Top Surface
Of Carpeting
Tile Or Other
Combustible
Material
this is beneficial, installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture. See
Air for Combustion and Ventilation, pages 4 through 6. If high
humidity is experienced, a dehumidifier may be used to help lower
the water vapor content in the air.
You can locate heater on the floor, away from a wall. A wall
mounting bracket is included with this heater. An Optional Base Kit
(GA4550) may be purchased to allow the unit to be installed away
from a wall (see Accessories, page 26). Determine which method is
best for your application.
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107882-01H
CAUTION: If you install the heater in a home garage
• heater pilot and burner must be at least 18 inches
above floor
• locate heater where moving vehicle will not hit it
For convenience and efficiency, install heater
• where there is easy access for operation, inspection, and service
• in coldest part of room
An optional fan kit is available from your dealer. See Accessories,
page 26. If planning to use fan, locate heater near an electrical outlet.
INSTALLATION
8
Thermostat Sensing Bulb
Installing Heater To Wall
INSTALLATION
Continued
THERMOSTAT SENSING BULB
The thermostat sensing bulb has been placed inside the heater for
protection during shipping.
2.Locate thermostat sensing bulb just under burner assembly.
IMPORTANT:
proper operation.
Attach thermostat sensing bulb to back of heater for
Attaching Thermostat Sensing Bulb
1.Remove thermostat sensing bulb from holders inside heater.
Route through slot opening in bottom of heater.
2.Place clamp on thermostat sensing bulb as shown in Figure 5.
Clamp is provided in hardware package.
3.Snap clamp into upper mounting hole as shown in Figure 5.
Mounting hole is located on lower left edge on back of heater .
Make sure the thermostat sensing bulb is pointing up.
Thermostat Sensing Bulb
Clamp
Figure 5 - Attaching Thermostat Sensing Bulb
INSTALLING HEATER TO WALL
Mounting Bracket
Locate mounting bracket in heater carton. Remove mounting bracket
from heater carton.
Removing Front Panel Of Heater
1.Remove the four painted screws, two on each side of front panel.
2.Pull bottom of front panel forward, then out.
3.Remove any remaining packaging materials.
Figure 7 - Removing Front Panel Of Heater
Methods For Attaching Mounting Bracket To Wall
Only use last hole on each end of mounting bracket to attach bracket
to wall. These two holes are 14 inches apart from their centers.
Attach mounting bracket to wall in one of two ways:
1.Attaching to wall stud
2.Attaching to wall anchor
Attaching to Wall Stud: This method provides the strongest hold.
Insert mounting screws through mounting bracket and into wall studs.
Attaching to Wall Anchor: This method allows you to attach
mounting bracket to hollow walls (wall areas between studs) or to
solid walls (concrete or masonry).
Decide which method better suits your needs. Either method will
provide a secure hold for the mounting bracket.
Marking Screw Locations
1.Tape mounting bracket to wall where heater will be located.
Make sure mounting bracket is level.
Figure 6 - Mounting Bracket
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WARNING: Maintain minimum clearances shown
in Figure 8, page 9. If you can, provide greater clearances from floor and joining wall.
107882-01H
INSTALLATION
Continued
INSTALLATION
Installing Heater To Wall (Cont.)
9
9
2.Mark screw locations on wall (see Figure 8).
Note:
Only mark last hole on each end of mounting bracket.
Insert mounting screws through these holes only.
3.Remove tape and mounting bracket from wall.
12"
Min.
Only Insert Mounting
Screws Through Last
Adjoining Wall
14"
Hole On Each End
Floor
18 3/4"
Min.
30,000 Btu/hr Models
8"
Min.
Only Insert Mounting
Screws Through Last
Hole On Each End
Adjoining Wall
14"
18 3/4"
Min.
Attaching To Wall Anchor Method
For attaching mounting bracket to hollow walls (wall areas between
studs) or solid walls (concrete or masonry)
1.Drill holes at marked locations using 5/16" drill bit. For solid
walls (concrete or masonry), drill at least 1" deep.
2.Fold wall anchor as shown in Figure 9.
3.Insert wall anchor (wings first) into hole. Tap anchor flush
to wall.
4.For thin walls (1/2" or less), insert red key into wall anchor.
Push red key to “pop” open anchor wings.
IMPORTANT:
Do
not hammer key! For thick walls (over 1/2" thick) or solid
walls, do not pop open wings.
5.Place mounting bracket onto wall. Line up last hole on each
end of bracket with wall anchors.
6.Insert mounting screws through bracket and into wall anchors.
7.Tighten screws until mounting bracket is f irmly fastened to wall.
Placing Heater On Mounting Bracket
1.Locate two horizontal slots on back panel of heater.
Wall anchors, mounting screws, and spacers are in hardware
package. The hardware package is provided with heater.
Attaching To Wall Stud Method
For attaching mounting bracket to wall studs
1.Drill holes at marked locations using 9/64" drill bit.
2.Place mounting bracket onto wall. Line up last hole on each
end of bracket with holes drilled in wall.
3.Insert mounting screws through bracket and into wall studs.
4.Tighten screws until mounting bracket is firmly fastened to
wall studs.
Figure 9 - Folding Anchor
Horizontal Slots
Stand-Out Tab
Figure 11 - Mounting Heater Onto Mounting Bracket
Figure 10 - Popping Open
Anchor Wings For Thin Walls
Mounting Bracket
(attached to wall)
107882-01H
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INSTALLATION
10
Installing Heater To Wall (Cont.)
Mounting Heater To Floor
INSTALLATION
Continued
Installing Bottom Mounting Screws
1.Locate two bottom mounting holes. These holes are near bottom on back panel of heater (see Figure 12).
2.Mark screw locations on wall.
3.Remove heater from mounting bracket.
4.If installing bottom mounting screws into hollow or solid wall,
install wall anchors. Follow steps 1 through 4 under Attac hing T oW all Anc hor Method, page 9.
If installing bottom mounting screw into wall stud, drill holes
at marked locations using 9/64" drill bit.
5.Replace heater onto mounting bracket.
6.Place spacers between bottom mounting holes and wall anchor
or drilled hole.
7.Hold spacer in place with one hand. With other hand, insert
mounting screw through bottom mounting hole and spacer.
Place tip of screw in opening of wall anchor or drilled hole.
8.Tighten both screws until heater is firmly secured to wall. Do
not over tighten.
Note:
Do not replace front panel at this time. Replace front
panel after making gas connections and checking for leaks (see
pages 11 and 12).
MOUNTING HEATER TO FLOOR (OPTIONAL)
Mounting Base Feet to Heater
1.Lay heater cabinet on its back on a table with the heater bottom overhanging the table edge.
2.Align holes in base foot with mounting holes on bottom of
cabinet (see Figure 13).
3.Secure base foot to heater using sheet metal screws.
4.Repeat for other side.
Mounting Base Feet to Floor (Where required by
local code)
1.Remove front cover (see Removing F ront Panel of Heater , page 8).
2.Position heater with base feet in desired location. Mark holes
for drilling. Remove heater with base.
3.For carpeted floors, make a small cut with a sharp knife at
marked locations prior to drilling. If mounting base to a wood
floor, drill 1/8 inch diameter hole, 3/4 inch deep. (Do not use
anchors in wood floors).
If mounting base to a concrete floor, drill with 1/4 inch diameter concrete drill bit, 13/8 inches into floor. Insert anchors completely into holes.
4.Reposition heater with base feet over holes. Secure base to floor
with wood screws. See Figure 13.
Front View
Heater
Spacer
Side View
Figure 12 - Installing Bottom Mounting Screws
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Wood
Screw
Wall
Base Foot
Sheet Metal Screw
Figure 13 - Installing Base Feet
107882-01H
INSTALLATION
Continued
INSTALLATION
Connecting To Gas Supply
11
11
CONNECTING TO GAS SUPPLY
WARNING: This appliance requires a 3/8" NPT
(National Pipe Thread) inlet connection to the pressure regulator.
WARNING: A qualified service person must connect heater to gas supply. Follow all local codes.
WARNING: For natural gas, never connect heater
to private (non-utility) gas wells. This gas is commonly known as wellhead gas.
IMPORTANT
connecting heater to gas line. Gas line pressure must be no greater than
10.5 inches of water. If gas line pressure is higher, heater regulator
damage could occur.
CAUTION: For propane/LP gas, never connect
heater directly to the propane/LP supply. This heater
requires an external regulator (not supplied). Install
the external regulator between the heater and propane/LP supply.
For propane/LP gas, the installer must supply an external regulator.
The external regulator will reduce incoming gas pressure. You must
reduce incoming gas pressure to between 11 and 14 inches of water.
If you do not reduce incoming gas pressure, heater regulator damage
could occur. Install the external regulator with the vent pointing
down as shown in Figure 14. Pointing the vent down protects it from
freezing rain or sleet.
Figure 14 - External Regulator With Vent Pointing Down
CAUTION: Use only new, black iron or steel pipe.
Internally-tinned copper tubing may be used in certain
areas. Check your local codes. Use pipe of large
enough diameter to allow proper gas volume to heater.
If pipe is too small, undue loss of volume will occur.
: For natural gas, check gas line pressure before
Propane/LP
Supply
Tank
External
Regulator
Vent
Pointing
Down
Typical Inlet Pipe Diameters
20,000 Btu/Hr Models - 3/8" or greater
30,000 Btu/Hr Models - 1/2" or greater
Installation must include equipment shutoff valve, union, and
plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge
hook up. NPT tap must be upstream from heater (see Figure 15).
IMPORTANT:
Install an equipment shutoff valve in an accessible
location. The equipment shutoff valve is for turning on or shutting
off the gas to the appliance.
Apply pipe joint sealant lightly to male NPT threads. This will
prevent excess sealant from going into pipe. Excess sealant in pipe
could result in clogged heater valves.
WARNING: Use pipe joint sealant that is resistant
to liquid petroleum (LP) gas.
Install sediment trap in supply line as shown in Figure 15. Locate
sediment trap where it is within reach for cleaning. Locate sediment
trap where trapped matter is not likely to freeze. A sediment trap
traps moisture and contaminants. This keeps them from going into
heater controls. If sediment trap is not installed or is installed wrong,
heater may not run properly.
IMPORTANT:
Hold the pressure regulator with wrench when
connecting it to gas piping and/or fittings. Do not over tighten pipe
connection to regulator. The regulator body could be damaged.
Pressure
Regulator
3/8" NPT
Pipe Nipple
Tee Joint
Test
Gauge
Connection*
Sediment
Trap
Figure 15 - Gas Connection
Reducer
Bushing to
1/8" NPT
1/8" NPT
Plug Tap
Tee
Joint
Pipe
Nipple
Cap
3"
Minimum
Ground Joint Union
Equipment
Shutoff Valve *
Natural Gas
From Gas Meter
(5" W.C. to 10.5"
W.C. Pressure)
Propane/LP
From External
Regulator
(11" W.C. to 14"
W.C. Pressure)
Note:
bracket not
shown for
clarity
Heater
Cabinet
* A CSA design-certified equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge connection. Purchase
the optional CSA design-certified equipment shutoff valve from
your dealer. See Accessories, page 26.
Burner
107882-01H
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INSTALLATION
NT
OS
12
Checking Gas Connections
INSTALLATION
Continued
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping and connections,
internal and external to unit, for leaks after installing
or servicing. Correct all leaks at once.
WARNING: Never use an open flame to check for
a leak. Apply a noncorrosive leak detection fluid to
all joints. Bubbles forming show a leak. Correct all
leaks at once.
CAUTION: For propane/LP gas, make sure external regulator has been installed between propane/LP
supply and heater. See guidelines under
to Gas Supply
, page 11.
Pressure Testing Gas Supply Piping System
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1.Disconnect appliance with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig will damage heater
regulator.
2.Cap off open end of gas pipe where equipment shutoff valve
was connected.
3.Pressurize supply piping system by either opening propane/LP
supply tank valve for propane/LP gas or opening main gas valve
located on or near gas meter for natural gas, or using compressed air.
4.Check all joints of gas supply piping system. Apply a noncorrosive
leak detection fluid to all joints. Bubbles forming show a leak.
5.Correct all leaks at once.
6.Reconnect heater and equipment shutoff valve to gas supply.
Check reconnected fittings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1.Close equipment shutoff valve (see Figure 16).
2.Pressurize supply piping system by either opening propane/LP
supply tank valve for propane/LP gas or opening main gas valve
located on or near gas meter for natural gas, or using compressed air.
3.Check all joints from gas meter for natural gas (see Figure 17)
or propane/LP supply tank for propane/LP gas, to equipment
shutoff valve (see Figure 18). Apply a noncorrosive leak detection fluid to all joints. Bubbles forming show a leak.
4.Correct all leaks at once.
Connecting
Pressure Testing Heater Gas Connections
1.Open equipment shutoff valve (see Figure 16).
2.For natural gas open main gas valve located on or near gas
meter. F or propane/LP gas open propane/LP supply tank valve.
3.Make sure control knob of heater is in the OFF position.
4.Check all joints from equipment shutoff valve to thermostat
gas valve (see Figure 17 or 18). Apply a noncorrosive leak
detection fluid to all joints. Bubbles forming show a leak.
5.Correct all leaks at once.
6.Light heater (see Operating Heater, page 13). Check all other
internal joints for leaks.
7.Turn off heater (see To Turn Off Gas to Appliance, page 14).
8.Replace front panel.
O
Open
POSI
Equipment
Shutoff
Valve
PO
Closed
Figure 16 - Equipment Shutoff Valve
Thermostat
Gas Valve
Gas
Meter
Equipment
Shutoff
Valve
Figure 17 - Checking Gas Joints for Natural Gas
Propane/LP
Supply
Tank
Figure 18 - Checking Gas Joints for Propane/LP Gas
Thermostat
Gas Valve
Equipment
Shutoff
Valve
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107882-01H
OPERATING HEATER
FOR YOUR SAFETY READ
BEFORE LIGHTING
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance ar ea
for gas. Be sure to smell next to the floor because some gas
is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone
in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by
hand, don’t try to repair it, call a qualified service technician or gas supplier. Force or attempted repair may result
in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system
and any gas control which has been under water.
LIGHTING
INSTRUCTIONS
1.STOP! Read the safety information above.
2.Make sure equipment shutoff valve is fully open.
3.Turn control knob clockwise to the OFF position.
4.Wait five (5) minutes to clear out any gas. Then smell for
gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information abov e. If you don’t smell
gas, go to the next step.
5.T urn control knob counter clockwise to the PILOT
position. Press in control knob for f ive (5) seconds (see F igure 19).
OPERATING HEATER
For Your Safety Read Before Lighting
Note:
You may be running this heater for the first time
Lighting Instructions
13
13
after hooking up to gas supply . If so, the control knob may
need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.
• If control knob does not pop up when released, contact a
qualified service person or gas supplier for repairs.
6.With control knob pressed in, push down and release ignitor button (see Fig ure 19 ). This will light pilot. The pilot is
attached to the front of burner. The pilot can be seen through
the glass panel. If needed, keep pressing ignitor button until
pilot lights.
Note:
If pilot does not stay lit, refer to Troubleshooting,
pages 17 through 19. Also contact a qualified service person or gas supplier for repairs. Until r epairs are made, light
pilot with match. To light pilot with match, see ManualLighting Procedure, page 14.
7.Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob.
• If control knob does not pop up when released, contact a
qualified service person or gas supplier for repairs.
Note:
If pilot goes out, repeat steps 3 through 7. This
heater has a safety interlock system. W ait one (1) minute
before lighting pilot again.
8.Turn control knob counterclockwise to desired
heating level. The main burner should light. Set control
knob to any heat level between HI and LO.
CAUTION: Do not try to adjust heating levels by
using the equipment shutoff valve.
Ignitor Button
IGNITOR
Figure 19 - Control Knob In The OFF Position (Piezo Ignitor
Shown)
Thermocouple
Control Knob
O
T
L
O
L
I
P
O
F
F
H
I
Ignitor Electrode
Pilot Burner
107882-01H
Figure 20 - Pilot (actual pilot may vary)
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14
OPERATING HEATER
To Turn Off Gas To Appliance
Thermostat Control Operation
Manual Lighting Procedure
INSPECTING HEATER
Pilot Flame Pattern
OPERATING HEATER
Continued
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Heater
1.Turn control knob clockwise to the OFF position.
2.Turn off all electric power to the appliance if service is to
be performed.
Shutting Off Burner Only (pilot stays lit)
Turn control knob clockwise to the PILOT position.
THERMOSTAT CONTROL
OPERATION
The thermostatic control used on these models differs from
standard thermostats. Standard thermostats simply turn on
and off the burner. The thermostat used on this heater senses
the room temperature. The thermostat adjusts the amount of
gas flow to the burner. This increases or decreases the burner
flame height. At times the room may exceed the set temperature.
If so, the burner will shut off. The burner will cycle back on
when room temperature drops below the set temperature. The
control knob can be set to any heat level between HI and LO.
Selecting the HI setting will cause the burner to remain fully on
without modulating down in most cases.
Note:
The thermostat sensing bulb measures the temperature
of air near the heater cabinet. This may not always agree with
room temperature (depending on housing construction, installation location, room size, open air temperatures, etc.). Frequent use of your heater will let you determine your own
comfort levels.
INSPECTING HEATER
Check pilot flame pattern and burner flame pattern often.
PILOT FLAME PATTERN
Figure 21 shows a correct pilot flame pattern. Figure 22 shows an
incorrect pilot flame pattern. The incorrect pilot flame is not
touching the thermocouple. This will cause the thermocouple to
cool. When the thermocouple cools, the heater will shut down.
If pilot flame pattern is incorrect, as shown in Figure 22
• turn heater off (see To Turn Off Gas to Appliance)
• see Troubleshooting, pages 17 through 19
Note:
The pilot flame on natural gas units will have a slight curve,
but flame should be blue and have no yellow or orange color.
Thermocouple
Figure 21 - Correct Pilot Flame Pattern
Thermocouple
Blue Flame
Pilot Burner
Yellow Flame
Pilot Burner
MANUAL LIGHTING
PROCEDURE
1.Remove front panel (see Figure 7, page 8).
2.Follow steps 1 through 5 under Lighting Instructions, page 13.
3.With control knob pressed in, strik e match. Hold match to
pilot until pilot lights.
4.Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob. Now follow
step 8, under Lighting Instructions, page 13.
5.Replace front panel.
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Figure 22 - Incorrect Pilot Flame Pattern
107882-01H
INSPECTING HEATER
G
G
Burner Flame Heater
CLEANING AND MAINTENANCE
ODS/Pilot and Burner
Cleaning Burner Pilot Air Inlet
Cabinet
15
15
INSPECTING HEATER
Continued
BURNER FLAME PATTERN
WARNING: If yellow tipping occurs, your heater
could produce increased levels of carbon monoxide.
NOTICE: Do not mistake orange flames with yellow
tipping. Dirt or other fine particles enter the heater
and burn causing brief patches of orange flame.
Figure 23 shows a correct burner flame pattern. Figure 24 shows an
incorrect burner flame pattern. The incorrect burner flame pattern
shows yellow tipping of the flame. It also shows the flame higher
than 1/2 the glass panel height.
If burner flame pattern is incorrect, as shown in Figure 24
• turn heater off (see To Turn Off Gas To Appliance, page 14)
• see Troubleshooting, pages 17 through 19
Blue
Flame
1
/2 Glass
1/2
Height
Figure 23 - Correct Burner Flame Pattern
Yellow Tipping
1
/2 Glass
1/2
Height
ODS/PILOT AND BURNER
• Use a vacuum cleaner, pressurized air, or small, soft bristled
brush to clean.
BURNER PILOT AIR INLET
The primary air inlet holes allow the proper amount of air to mix with
the gas. This provides a clean burning flame. Keep these holes clear
of dust, dirt, and lint. Clean these air inlet holes prior to each heating
season. Blocked air holes will create soot. We recommend that you
clean the unit every t hr ee months during operation and have heater
inspected yearly by a qualified service person.
We also recommend that you keep the burner tube and pilot
assembly clean and free of dust and dirt. To clean these parts we
recommend using compressed air no greater than 30 PSI. Your local
computer store, hardware store, or home center may carry compressed air in a can. You can use a vacuum cleaner in the blow
position. If using compressed air in a can, please follow the directions on the can. If you don't follow directions on the can, you could
damage the pilot assembly.
1.Shut off the unit, including the pilot. Allo w the unit to cool for
at least thirty minutes.
2.Inspect burner, pilot for dust and dirt.
3.Blow air through the ports/slots and holes in the burner.
4.Never insert objects into the pilot tube.
Clean the pilot assembly also. A yellow tip on the pilot flame
indicates dust and dirt in the pilot assembly. There is a small pilot
air inlet about two inches from where the pilot flame comes out of
the pilot assembly (see Figure 25). With the unit off, lightly blow air
through the air inlet. You may blow through a drinking straw if
compressed air is not available.
Pilot Assembly
Figure 24 - Incorrect Burner Flame Pattern
CLEANING AND
MAINTENANCE
WARNING: Turn off heater and let cool before
cleaning.
CAUTION: You must keep control areas, burner,
and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have
heater inspected yearly by a qualified service person.
Heater may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.
WARNING: Failure to keep the primary air
opening(s) of the burner(s) clean may result in sooting and property damage.
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107882-01H
Pilot Air Inlet
Figure 25 - Pilot Inlet Air (Propane/LP Pilot Shown)
CABINET
Air Passageways
• Use a vacuum cleaner or pressurized air to clean.
Exterior
• Use a soft cloth dampened with a mild soap and water mixture.
Wipe the cabinet to remove dust.
SPECIFICATIONS
16
SERVICE HINTS
TECHNICAL SERVICE
SERVICE PUBLICATIONS
SPECIFICATIONS
CBN20/CBN20TCBN30TCBT20NTCBT30NT
SBN20
Btu (Variable)10,000/20,00015,000/30,00010,000/20,00015,000/30,000
Type GasNatural OnlyNatural OnlyNatural OnlyNatural Only
IgnitionPiezoPiezoElectronicElectronic
Pressure Regulator Setting3" W.C.3" W.C.3" W.C.3" W.C.
Inlet Gas Pressure (in. of water)
Maximum10.5"10.5"10.5"10.5"
Minimum4"4"4"4"
Dimensions, Inches (H x W x D)
Heater (Includes knobs & grill)26.25 x 18.25 x 726.25 x 25.75 x 726.25 x 18.25 x 726.25 x 25.75 x 7
Carton28.25 x 21.25 x 928.25 x 29 x 928.25 x 21.25 x 928.25 x 29 x 9
Weight (pounds)
Heater20282028
Shipping25332533
CBP20/CBP20TCBP30TCBT20PTCBT30PT
SBP20
Btu (Variable)10,000/20,00015,000/30,00010,000/20,00015,000/30,000
Type GasPropane/LP OnlyPropane/LP OnlyPropane/LP OnlyPropane/LP Only
IgnitionPiezoPiezoElectronicElectronic
Pressure Regulator Setting8" W.C.8" W.C.8" W.C.8" W.C.
Inlet Gas Pressure (in. of water)
Maximum14"14"14"14"
Minimum11"11"11"11"
Dimensions, Inches (H x W x D)
Heater (Includes knobs & grill)26.25 x 18.25 x 726.25 x 25.75 x 726.25 x 18.25 x 726.25 x 25.75 x 7
Carton28.25 x 21.25 x 928.25 x 29 x 928.25 x 21.25 x 928.25 x 29 x 9
Weight (pounds)
Heater20282028
Shipping25332533
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, contact your local
natural or propane/LP gas supplier.
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TECHNICAL SERVICE
You may have further questions about installation, operation, or
troubleshooting. If so, contact DESA Heating Products’ Technical
Service Department at 1-866-672-6040. When calling please have
your model and serial numbers of your heater ready.
You can also visit DESA Heating Products’ technical service web
site at www.desatech.com.
SERVICE PUBLICATIONS
You can purchase a service manual from the address listed on the
back page of this manual. Send a check for $5.00 payable to DESA
Heating Products.
107882-01H
TROUBLESHOOTING
Note:
For additional help, visit DESA
Heating Products’ technical service web
site at www.desatech.com.
Note:
All troubleshooting items are listed in
order of operation.
WARNING: Turn off and unplug
heater and let cool before servicing. Only a qualified service person
should service and repair heater.
TROUBLESHOOTING
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.
17
17
OBSERVED PROBLEM
When ignitor button is pressed, there is no
spark at ODS/pilot
When ignitor button is pressed, there is
spark at ODS/pilot but no ignition
POSSIBLE CAUSE
1. Ignitor electrode positioned wrong
2. Ignitor electrode broken
3. Ignitor electrode not connected to ignitor cable
4. Ignitor cable pinched or wet
5. Broken ignitor cable
6. Bad ignitor
7. Battery not installed, battery power low ,
or battery not installed correctly (electronic ignition models only)
1. Gas supply turned off or equipment
shutoff valve closed
2. Control knob not in PILOT position
3. Control knob not pressed in while in
PILOT position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP gas only)
6. ODS/pilot is clogged
7. Gas regulator setting is not correct
REMEDY
1. Replace pilot assembly
2. Replace pilot assembly
3. Reconnect ignitor cable
4. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry
5. Replace ignitor cable
6. Replace ignitor
7. Install new alkaline battery in electronic ignitor. Verify battery is installed
correctly
1. Turn on gas supply or open equipment
shutoff valve
2. Turn control knob to PILOT position
3. Press in control knob while in PILOT
position
4. Continue holding down control knob. Repeat igniting operation until air is removed
5. Contact local propane/LP gas company
6. Clean ODS/pilot (see Cleaning andMaintenance, page 15) or replace ODS/
pilot assembly
7. Replace gas regulator
ODS/pilot lights but flame goes out when
control knob is released
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107882-01H
1. Control knob not fully pressed in
2. Control knob not pressed in long enough
3. Safety interlock system has been triggered
4. Equipment shutoff valve not fully open
5. Thermocouple connection loose at control valve
6. Pilot flame not touching thermocouple,
which allows thermocouple to cool,
causing pilot flame to go out. This problem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot
7. Thermocouple damaged
8. Control valve damaged
1. Press in control knob fully
2. After ODS/pilot lights, keep control
knob pressed in 30 seconds
3. W ait one minute for safety interlock system to reset. Repeat ignition operation
4. Full y open equipment shutoff valve
5. Hand tighten until snug, then tighten 1/4
turn more
6. A) Contact local natural or propane/LP
gas company
B) Clean ODS/pilot (see Cleaning andMaintenance, page 15) or replace ODS/
pilot assembly
7. Replace pilot assembly
8. Replace control valve
TROUBLESHOOTING
18
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
Burner does not light after ODS/pilot is lit
Delayed ignition of burner
Burner backfiring during combustion
Yellow flame during burner combustion
Slight smoke or odor during initial operation
POSSIBLE CAUSE
1. Burner orifice is clogged
2. Inlet gas pressure is too low
1. Manifold pressure is too low
2. Burner orifice is clogged
1. Burner orifice is clogged or damaged
2. Burner damaged
3. Gas regulator defective
1. Not enough air
2. Gas regulator defective
3. Clogged or dirty burner
1. Residues from manufacturing processes
REMEDY
1. Clean burner (see Cleaning and Maintenance, page 15) or replace burner orifice
2. Contact local natural or propane/LP gas
company
1. Contact local natural or propane/LP gas
company
2. Clean burner (see Cleaning and Mainte-nance, page 15) or replace burner orifice
1. Clean burner (see Cleaning and Mainte-nance, page 15) or replace burner orifice
2. Replace burner
3. Replace gas regulator
1. Check burner for dirt and debris. If
found, clean burner (see Cleaning andMaintenance, page 15)
2. Replace gas regulator
3. Clean burner (see Cleaning and Main-tenance, page 15)
1. Problem will stop after a few hours of
operation
Heater produces a whistling noise when
burner is lit
White powder residue forming within burner
box or on adjacent walls or furniture
1. Turning control knob to HI position
when burner is cold
2. Air in gas line
3. Air passageways on heater blocked
4. Dirty or partially clogged burner orifice
1. When heated, vapors from furniture polish, wax, carpet cleaner, etc., may turn
into white powder residue
1. Turn control knob to LO position and
let warm up for a minute
2. Operate burner until air is removed from
line. Have gas line checked by local
natural or propane/LP gas company
3. Observe minimum installation clearances (see Figure 4, page 7)
4. Clean burner (see Cleaning and Mainte-nance, page 15) or replace burner orifice
1. Turn heater off when using furniture
polish, wax, carpet cleaners, or similar
products
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107882-01H
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
TROUBLESHOOTING
19
19
IMPORTANT:
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors.
Operating heater where impurities in air exist may create odors. Cleaning
OBSERVED PROBLEM
Heater produces a clicking/ticking noise
just after burner is lit or shut off
Heater produces unwanted odors
Heater shuts off in use (ODS operates)
Gas odor even when control knob is in OFF
position
POSSIBLE CAUSE
1. Metal expanding while heating or contracting while cooling
1. Heater burning vapors from paint, hair
spray, glues, etc. (see
statement above)
2. Low fuel supply (propane/LP gas only)
3. Gas leak. See Warning statement at
top of page
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak. See Warning statement at
top of page
2. Control valve defective
IMPORTANT
REMEDY
1. This is common with most heaters. If
noise is excessiv e, contact qualified service person
1. Ventilate room. Stop using odor causing products while heater is running
2. Refill supply tank
3. Locate and correct all leaks (see Check-ing Gas Connections, page 12)
1. Open window and/or door for ventilation
2. Contact local natural or propane/LP gas
company
3. Clean ODS/pilot (see Cleaning andMaintenance, page 15)
1. Locate and correct all leaks (see Check-ing Gas Connections, page 12)
2. Replace control valve
Gas odor during combustion
Moisture/condensation noticed on windows
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107882-01H
1. Foreign matter between control valve
and burner
2. Gas leak. See Warning statement at
top of page
1. Not enough combustion/ventilation air
1. Take apart gas tubing and remove foreign matter
2. Locate and correct all leaks (see Check-ing Gas Connections, page 12)
1. Ref er to Air for Combustion and Venti-lation requirements (page 4)
ILLUSTRATED PARTS BREAKDOWN
2
3
5
6
8
9
9
10
11
12
13
14
16
18
19
4
7
1
21
20
15
17
22
20
Models CBN20, CBP20, SBN20 and SBP20
ILLUSTRATED PARTS
BREAKDOWN
MODELS
CBN20
CBP20
SBN20
SBP20
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107882-01H
PARTS LIST
This list contains replaceable parts used in your heater. When
ordering parts, follow the instructions listed under ReplacementParts on page 26 of this manual.
Models CBN20T, CBP20T, CBN30T, CBP30T, CBN20TK, and CBP20TK
ILLUSTRATED PARTS
BREAKDOWN
MODELS
CBN20T, CBP20T
CBN30T, CBP30T
CBN20TK, CBP20TK
15
7
20
4
12
13
11
10
9
14
18
19
1
9
17
8
5
3
2
6
16
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107882-01H
Models CBN20T, CBP20T, CBN30T, CBP30T, CBN20TK, and CBP20TK
PARTS LIST
This list contains replaceable parts used in your heater. When
ordering parts, follow the instructions listed under ReplacementParts on page 26 of this manual.
PART NUMBER FOR
KEY CBN20TCBP20TK
NO.CBN20TKCBP20TCBN30TCBP30TDESCRIPTIONQTY.
Install Battery
According To
This Illustration
(Determine
which ignitor
your heater
uses)
1
9
17
2
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107882-01H
PARTS LIST
This list contains replaceable parts used in your heater. When
ordering parts, follow the instructions listed under ReplacementParts on page 26 of this manual.
KEYPART NUMBER FOR
NO.CBT20NTCBT20PTCBT30NTCBT30PTDESCRIPTIONQTY.
Use only original replacement parts. This will protect your
warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply
original replacement part(s), call DESA Heating Products’ Technical Service Department at 1-866-672-6040.
When calling DESA Heating Products, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply
original replacement part(s), either contact your nearest Parts Central (see page 29) or call DESA Heating Products at 1-866-672-6040
for referral information.
When calling DESA Heating Products, have ready
• model number of your heater
• the replacement part number
ACCESSORIES
Purchase these heater accessories from your local dealer. If they can
not supply these accessories, either contact your nearest Parts Central
(see page 29) or call DESA Heating Products at 1-866-672-6040 for
referral information. You can also write to the address listed on the
back page of this manual.
EQUIPMENT SHUTOFF VALVE - GA5010
For all models. Equipment shut o f f valve wit h 1 / 8 " NPT tap.
FAN KITS - GA3250T
For all models. Provides better heat distribution. Makes heater more
efficient. Complete installation and operating instructions included.
Thermostatically-controlled, blower turns itself on and off as
required.
BASE KIT - GA4550
For all models. For locating heater on the floor, away from a wall.
Complete installation and operating instructions included.
For more information, visit www.desatech.com
For more information, visit www.desatech.com
107882-01H
OWNER'S REGISTRATION FORM
In order to provide better customer service for this and future purchases, we recommend that you register your product with us.
You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s
Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:
Brand:
Model:
Date Purchased:
Serial Number:
First Name: Last Name:
Address:
City:State:Zip: Country:
Home Phone: ( ) -
E-Mail:
Please answer the following questions to register your product with DESA Heating Products:
1. Where will the product be used?
❍ Living/Family Room ❍ Office/Warehouse ❍ Utility Shed/Outbuilding ❍ Garage ❍ Bedroom ❍ Bathroom ❍ Other
2. If you bought this product yourself, did you plan to purchase this type of product before going into the store? ❍ Yes ❍ No
3. Who selected the product? ❍ Male ❍ Female ❍ Both
4. What is the population of your area? ❍ Under 10,000 ❍ 10,000 to 25,000 ❍ 25,000 to 50,000 ❍ 50,000 to 100,000
❍ 100,000 to 250,000 ❍ Over 250,000
5. What is your primary source of heat? ❍ Propane (LP Gas) ❍ Fuel Oil ❍ Wood ❍ Natural Gas ❍ Electric ❍ Other
6. How was the product installed? ❍ Professional Installer ❍ Self ❍ Other
7. Cost of product excluding sales tax? $___________________
8. Cost to install product? $____________________
9. Type of store where product was purchased? ❍ Hardware ❍ Propane Dealer ❍ Natural Gas/Utility Co. ❍ Home Center/Builder’s Supply
❍ Fireplace or Hearth Shop ❍ Farm Store ❍ Other
10. What motivated you to buy this product? ❍ Sudden Cold Weather ❍ Replace Older Model ❍ D.I.Y. Home Project
❍ Emergency Back-Up Heat ❍ Heater was on Sale ❍ Energy Savings/High Efficiency ❍ Construction Project ❍ Other
11. How did you learn about this product brand? ❍ Advertising ❍ Relative or Friend ❍ Store Display ❍ Other ________________________
12. Level of Education of Purchaser: ❍ Some High School ❍ Completed High School ❍ Completed College ❍ Completed Graduate School
13. Age of Purchaser: ❍ Under 20 ❍ 20 - 29 ❍ 30 - 39 ❍ 40 - 49 ❍ 50 - 59 ❍ 60 or Over
14. Buyer’s total annual household income: ❍ Under $15,000 ❍ $15,000 to $19,999 ❍ $20,000 to $34,999 ❍ $35,000 to $49,999
❍ $50,000 to $74,999 ❍ $75,000 to $99,999 ❍ $100,000 and Over
15. Store where product was purchased:
Name: ______________________________________
City: _______________________ State: __________
16. In choosing this product, how important were the following:
Availability
Price
Brand Name
Overall Quality
Heat Output
Made in USA
Warranty
Local Service
Value for Price
Prior Brand Experience
Controls Location
Thermostat, Remote, or Manual Operation
Ease of Operation
Special Features
Salesperson’s Recommendation
Friend/Relative’s Recommendation
Portability
7 or 9 digit number located on product or identification tag.
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27
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28
TAPE
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
Postage
Required
For more information, visit www.desatech.com
For more information, visit www.desatech.com
TAPE
107882-01H
PARTS CENTRALS
These Parts Centrals are privately owned businesses. They have
agreed to support our customer’s needs by providing original
replacement parts and accessories.
342 N. County Rd. 400 East
Valparaiso, IN 46383-9704
219-462-7441
1-888-619-7060
www.portableheaterparts.com
sales@portableheaterparts.com
techservice@portableheaterparts.com
FBD
1349 Adams Street
Bowling Green, KY 42103-3414
270-846-1199
1-800-654-8534
Fax: 1-800-846-0090
franktalk@aol.com
Master Parts Dist.
1251 Mound Ave. NW
Grand Rapids, MI 49504-2672
616-791-0505
1-800-446-1446
www.nbmc.com
Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108-2195
KS, MO, AR
816-842-3911
www.washerparts.com
East Coast Energy
707 Broadway
W. Long Branch, NJ 07764-1542
732-870-8809
1-800-755-8809
www.njplaza.com/ecep
Laportes Parts & Service
2444 N. 5th Street
Hartsville, SC 29550-7704
843-332-0191
Parts Department
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We make
no other warranty, expressed or implied.
LIMITED WARRANTY
VENT-FREE RESIDENTIAL GAS HEATERS
DESA Heating Products warrants this product to be free from defects in materials and components for two (2) years from the date of first purchase,
provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under
this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater to proper operating
condition and an allowance for labor when provided by a DESA Heating Products Authorized Service Center. Warranty part(s) MUST be obtained
through authorized dealers of this product and/or DESA Heating Products who will provide original factory replacement parts. Failure to use original
factory replacement parts voids this warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions
furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as a result
of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and any and
all such other costs related to repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS
EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND
ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO
TWO (2) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA HEATING PRODUCTS’ LIABILITY IS
HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA HEATING PRODUCTS SHALL NOT BE LIABLE FOR ANY
OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so
the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
www.desatech.com
107882 01
NOT A UPC
For more information, visit www.desatech.com
For more information, visit www.desatech.com
107882-01
Rev. H
10/03
107882-01H
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