• For purposes of improvement, specications and design are subject to change without notice.
Please use this service manual with referring to the operating instructions without fail.
•
Some illustrations using in this service manual are slightly different from the actual set.
•
Page 2
CONTENTS
ABOUT THIS MANUAL
What you can do with this manual
Using Adobe Reader (Windows version)
SAFETY PRECAUTIONS
NOTE FOR SCHEMATIC DIAGRAM
NOTE FOR PARTS LIST
INSTRUCTIONS FOR HANDLING
SEMI-CONDUCTORS AND OPTICAL UNIT
1. Ground for Human Body
2. Ground for Workbench
TECHNICAL SPECIFICATIONS for AVR-X1200W
DIMENSION for AVR-X1200W
TECHNICAL SPECIFICATIONS for AVR-S710W
DIMENSION for AVR-S710W
CAUTION IN SERVICING (AVR-X1200W)
Initializing This Unit
JIG FOR SERVICING
CAUTION IN SERVICING (AVR-S710W)
Initializing This Unit
JIG FOR SERVICING
DISASSEMBLY
1. FRONT PANEL ASSY
2. DIGITAL PCB
3. RADIATOR ASSY
4. POWER PCB
5. REGULATOR PCB
6. TRANS POWER
SPECIAL MODE
Special mode setting button (for AVR-X1200W)
Special mode setting button (for AVR-S710W)
1. Version Display Mode
2. PANEL / REMOTE LOCK Selection Mode
3. Selecting the Mode for Service-related Operations
DIAGNOSTIC PATH DIAGRAM
4. Remote ID Setup Mode
5. Protection Pass Mode
6. CY920 Reboot Mode
7. CY920 Initialization Mode
JIG FOR SERVICING
PROCEDURE AFTER REPLACING
THE MICROPROCESSOR, ETC.
FIRMWARE UPDATE PROCEDURE
The following items should be checked for continued protection of the customer and the service technician.
leakage current check
Before returning the set to the customer, be sure to carry out either (1) a leakage current check or (2) a line to chassis
resistance check. If the leakage current exceeds 0.5 milliamps, or if the resistance from chassis to either side of the
power cord is less than 460 kohms, the set is defective.
Be sure to test for leakage current with the AC plug in both polarities, in addition, when the set's power is in each state
(on, off and standby mode), if applicable.
CAUTION
Please heed the following cautions and instructions during servicing and
inspection.
Heed the cautions!
◎
Cautions which are delicate in particular for servicing
are labeled on the cabinets, the parts and the chassis,
etc. Be sure to heed these cautions and the cautions
described in the handling instructions.
Cautions concerning electric shock!
◎
(1) An AC voltage is impressed on this set, so if you
touch internal metal parts when the set is energized,
you may get an electric shock. Avoid getting an
electric shock, by using an isolating transformer
and wearing gloves when servicing while the set is
energized, or by unplugging the power cord when
replacing parts, for example.
(2) There are high voltage parts inside. Handle with
extra care when the set is energized.
◎ Caution concerning disassembly and
assembly!
Through great care is taken when parts were
manufactured from sheet metal, there may be burrs on
the edges of parts. The burrs could cause injury if ngers
are moved across them in some rare cases. Wear gloves
to protect your hands.
Use only designated parts!
◎
The set's parts have specic safety properties (re
resistance, voltage resistance, etc.). Be sure to use parts
which have the same properties for replacement. The
burrs have the same properties. In particular, for the
important safety parts that are indicated by the z mark
on schematic diagrams and parts lists, be sure to use
the designated parts.
◎ Be sure to mount parts and arrange the wires
as they were originally placed!
For safety seasons, some parts use tapes, tubes or other
insulating materials, and some parts are mounted away
from the surface of printed circuit boards. Care is also
taken with the positions of the wires by arranging them
and using clamps to keep them away from heating and
high voltage parts, so be sure to set everything back as
it was originally placed.
Make a safety check after servicing!
◎
Check that all screws, parts and wires removed or
disconnected when servicing have been put back in their
original positions, check that no serviced parts have
deteriorate the area around. Then make an insulation
check on the external metal connectors and between
the blades of the power plug, and otherwise check that
safety is ensured.
(Insulation check procedure)
Unplug the power cord from the power outlet, disconnect
the antenna, plugs, etc., and on the power. Using a 500V
insulation resistance tester, check that the insulation
resistance value between the inplug and the externally
exposed metal parts (antenna terminal, headphones
terminal, input terminal, etc.) is 1MΩ or greater. If it is
less, the set must be inspected and repaired.
CAUTION
Concerning important
safety parts
Many of the electric and the structural parts used in the
set have special safety properties. In most cases these
properties are difcult to distinguish by sight, and the use
of replacement parts with higher ratings (rated power
and withstand voltage) does not necessarily guarantee
that safety performance will be preserved. Parts with
safety properties are indicated as shown below on the
wiring diagrams and the parts list in this service manual.
Be sure to replace them with the parts which have the
designated part number.
(1) Schematic diagrams .......Indicated by the z mark.
(2) Parts lists .......Indicated by the z mark.
The use of parts other than the
designated parts could cause electric
shocks, res or other dangerous
situations.
6
Page 7
NOTE FOR SCHEMATIC DIAGRAM
WARNING:
Parts indicated by the z mark have critical characteristics. Use ONLY replacement parts recommended by the manufacturer.
CAUTION:
Before returning the set to the customer, be sure to carry out either (1) a leakage current check or (2) a line to chassis resistance check.
If the leakage current exceeds 0.5 milliamps, or if the resistance from chassis to either side of the power cord is less than 460 kohms, the
set is defective.
WARNING:
DO NOT return the set to the customer unless the problem is identied and remedied.
NOTICE:
ALL RESISTANCE VALUES IN OHM. k=1,000 OHM / M=1,000,000 OHM
ALL CAPACITANCE VALUES ARE EXPRESSED IN MICRO FARAD, UNLESS OTHERWISE INDICATED. P INDICATES MICRO-MICRO
FARAD. EACH VOLTAGE AND CURRENT ARE MEASURED AT NO SIGNAL INPUT CONDITION. CIRCUIT AND PARTS ARE SUBJECT
TO CHANGE WITHOUT PRIOR NOTICE.
NOTE FOR PARTS LIST
1. Parts indicated by "nsp" on this table cannot be supplied.
2. When ordering a part, make a clear distinction between "1" and "I" (i) to avoid mis-supplying.
3. A part ordered without specifying its part number can not be supplied.
4. Part indicated by "★" mark is not illustrated in the exploded view.
WARNING:
Parts indicated by the z mark have critical characteristics. Use ONLY replacement parts recommended by the manufacturer.
INSTRUCTIONS FOR HANDLING SEMI-CONDUCTORS AND OPTICAL UNIT
Electrostatic breakdown of the semi-conductors or optical pickup may occur due to a potential difference caused by
electrostatic charge during unpacking or repair work.
1. Ground for Human Body
Be sure to wear a grounding band (1 MΩ) that is properly grounded to remove any static electricity that may be
charged on the body.
2. Ground for Workbench
Be sure to place a conductive sheet or copper plate with proper grounding (1 MΩ) on the workbench or other surface,
where the semi-conductors are to be placed. Because the static electricity charge on clothing will not escape through
the body grounding band, be careful to avoid contacting semi-conductors with your clothing
<Incorrect>
<Correct>
CBA
CBA
1MΩ
Grounding Band
1MΩ
Conductive Sheet or
Copper Plate
7
Page 8
Personal notes:
8
Page 9
TECHNICAL SPECIFICATIONS FOR AVR-X1200W
Audio section
n
• Power amplier
Rated output :
Front :
80 W + 80 W ( 8 Ω, 20 Hz - 20 kHz with 0.08 % T.H.D.)
120 W + 120 W ( 6 Ω, 1 kHz with 0.7 % T.H.D.)
Center :
80 W ( 8 Ω, 20 Hz - 20 kHz with 0.08 % T.H.D.)
120 W ( 6 Ω, 1 kHz with 0.7 % T.H.D.)
Surround :
80 W + 80 W ( 8 Ω, 20 Hz - 20 kHz with 0.08 % T.H.D.)
120 W + 120 W ( 6 Ω, 1 kHz with 0.7 % T.H.D.)
Surround back :
80 W + 80 W ( 8 Ω, 20 Hz - 20 kHz with 0.08 % T.H.D.)
120 W + 120 W ( 6 Ω, 1 kHz with 0.7 % T.H.D.)
Output connectors : 4 - 16 Ω
Analog section
n
Input sensitivity/Input impedance : 200 mV / 47 kΩ
Frequency response : 10 Hz - 100 kHz — +1, -3 dB (Direct mode)
S/N ratio : 98 dB (IHF-A, Direct mode)
Video section
n
• Color component video connector
Input/output level and impedance :
Frequency response : 5 Hz - 10 MHz — 0, –3 dB
Tuner section
n
(Note : μV at 75 Ω, 0 dBf = 1 x 10 –15 W)
Reception frequency range : FM 87.5 MHz - 107.9 MHz (for E3)
Effective sensitivity : FM 1.2 μV (12.8 dBf)
50 dB sensitivity :
S/N ratio : MONO ― 70 dB (IHF–A weighted, Direct mode)
Distortion : MONO ― 0.7 % (1 kHz)
MONO ― 2.8 μV (20.2 dBf)
STEREO ― 67 dB (IHF–A weighted, Direct mode)
1 Vp-p, 75 Ω
FM 87.5 MHz - 108.0 MHz (for E2, E1C)
FM 76.0 MHz - 95.0 MHz (for JP)
AM 520 kHz - 1710 kHz (for E3)
AM 522 kHz - 1611 kHz (for E2, E1C)
AM 522 kHz - 1629 kHz (for JP)
AM 18 μV
SRETEO ― 1.0 % (1 kHz)
Wireless LAN section
n
Network type (wireless LAN standard) : Conforming to IEEE 802.11b
Security : WEP 64 bit, WEP 128 bit
Radio frequency :
No. of channels : 1 - 11 ch (for E3)
1 The Wi-Fi® CERTIFIED Logo and the Wi-Fi CERTIFIED On-Product Logo
z
are registered trademarks of the Wi-Fi Alliance.
Bluetooth section
n
Communications system : Bluetooth Version 2.1 + EDR
Transmission power : Maximum 2.5 mW (Class 2)
Maximum communication range : Approx. 32.8 ft/10 m in line of sightz2
Frequency band : 2.4 GHz band
Modulation scheme : FHSS (Frequency-Hopping Spread Spectrum)
Supported proles :
2 The actual communication range varies depending on the inuence of
z
such factors as obstructions between devices, electromagnetic waves
from microwave ovens, static electricity, cordless phones, reception
sensitivity, antenna performance, operating system, application
software etc.
General
n
Power supply : (for E3) : AC 120 V, 60 Hz
Power consumption : 430 W
Power consumption in standby mode : 0.1 W
Power consumption in CEC standby mode : 0.5 W
Power consumption in network standby mode : 2.7 W
For purposes of improvement, specications and design are subject to
change without notice.
Conforming to IEEE 802.11g
Conforming to IEEE 802.11n
(Wi-Fi® compliant)z1
WPA/WPA2-PSK (AES)
WPA/WPA2-PSK (TKIP)
2.4 GHz
1 - 13 ch (for E2, E1C, JP)
(Enhanced Data Rate)
A2DP (Advanced Audio Distribution Prole)1.2
AVRCP (Audio Video Remote Control Prole)1.4
(for E2) : AC 230 V, 50 Hz / 60 Hz
(for E1C) : AC 220 V, 50 Hz
(for JP) : AC 100 V, 50 Hz / 60 Hz
9
Page 10
DIMENSION FOR AVR-X1200W
Unit : in. (mm)
Weight : 18 lbs 12 oz (8.5 kg)
(32)
1 1/4
(47)
1 7/8
1 3/4 (45)
17 1/16 (434)
13 9/16 (344)
2 3/8
(60)
13 3/8 (339)
11 5/16 (288)
3/4
(19)
5 3/8 (136)
5 15/16 (151)
(15)
9/16
1 3/4 (45)
8 7/16 (215)
7 3/4 (197)
(44)
1 3/4
10
Page 11
TECHNICAL SPECIFICATIONS FOR AVR-S710W
Audio section
n
• Power amplier
Rated output :
Front :
75 W + 75 W ( 8 Ω, 20 Hz - 20 kHz with 0.08 % T.H.D.)
110 W + 110 W ( 6 Ω, 1 kHz with 0.7 % T.H.D.)
Center :
75 W ( 8 Ω, 20 Hz - 20 kHz with 0.08 % T.H.D.)
110 W ( 6 Ω, 1 kHz with 0.7 % T.H.D.)
Surround :
75 W + 75 W ( 8 Ω, 20 Hz - 20 kHz with 0.08 % T.H.D.)
110 W + 110 W ( 6 Ω, 1 kHz with 0.7 % T.H.D.)
Surround back :
75 W + 75 W ( 8 Ω, 20 Hz - 20 kHz with 0.08 % T.H.D.)
110 W + 110 W ( 6 Ω, 1 kHz with 0.7 % T.H.D.)
Output connectors : 4 - 16 Ω
Analog section
n
Input sensitivity/Input impedance : 200 mV / 47 kΩ
Frequency response : 10 Hz - 100 kHz — +1, -3 dB (Direct mode)
S/N ratio : 98 dB (IHF-A, Direct mode)
Video section
n
• Color component video connector
Input/output level and impedance :
Frequency response : 5 Hz - 10 MHz — 0, –3 dB
Tuner section
n
(Note : μV at 75 Ω, 0 dBf = 1 x 10 –15 W)
Reception frequency range : FM 87.5 MHz - 107.9 MHz
Effective sensitivity : FM 1.2 μV (12.8 dBf)
50 dB sensitivity :
S/N ratio : MONO ― 70 dB (IHF–A weighted, Direct mode)
Distortion : MONO ― 0.7 % (1 kHz)
Wireless LAN section
n
Network type (wireless LAN standard) : Conforming to IEEE 802.11b
Security : WEP 64 bit, WEP 128 bit
Radio frequency :
No. of channels : 1 - 11 ch
z1 The Wi-Fi® CERTIFIED Logo and the Wi-Fi CERTIFIED On-Product Logo
are registered trademarks of the Wi-Fi Alliance.
MONO―2.8μV(20.2dBf)
STEREO ― 67 dB (IHF–A weighted, Direct mode)
WPA/WPA2-PSK (AES)
WPA/WPA2-PSK (TKIP)
2.4 GHz
1 Vp-p, 75 Ω
AM 520 kHz - 1710 kHz
AM 18 μV
SRETEO ― 1.0 % (1 kHz)
Conforming to IEEE 802.11g
Conforming to IEEE 802.11n
(Wi-Fi® compliant)z1
Bluetooth section
n
Communications system : Bluetooth Version 2.1 + EDR
Transmission power : Maximum 2.5 mW (Class 2)
Maximum communication range : Approx. 32.8 ft/10 m in line of sightz2
Frequency band : 2.4 GHz band
Modulation scheme : FHSS (Frequency-Hopping Spread Spectrum)
Supported proles :
Corresponding codec : SBC, AAC
Transmission range (A2DP) :
z2 The actual communication range varies depending on the inuence of
such factors as obstructions between devices, electromagnetic waves
from microwave ovens, static electricity, cordless phones, reception
sensitivity, antenna performance, operating system, application
software etc.
General
n
Power supply : AC 120 V, 60 Hz
Power consumption : 400 W
Power consumption in standby mode : 0.1 W
Power consumption in CEC standby mode : 0.5 W
Power consumption in network standby mode : 2.7 W
For purposes of improvement, specications and design are subject to
change without notice.
(Enhanced Data Rate)
A2DP (Advanced Audio Distribution Prole)1.2
AVRCP (Audio Video Remote Control Prole)1.4
20Hz-20,000Hz
11
Page 12
DIMENSION FOR AVR-S710W
Unit : in. (mm)
Weight : 18 lbs 12 oz (8.5 kg)
(32)
1 1/4
(47)
1 3/4
11 5/16 (288)
3/4
(19)
17 1/16 (434)
5 3/8 (136)
2 3/8
(60)
1 3/4 (45)1 3/4 (45)
13 9/16 (344)
(15)
9/16
13 3/8 (339)
8 7/16 (215)
5 15/16 (151)
7 3/4 (197)
(44)
1 3/4
12
Page 13
CAUTION IN SERVICING (AVR-X1200W)
Initializing This Unit
Make sure to initialize this unit after replacing the microcomputer or any peripheral equipment, or the digital PCB.
1. Press the power button to turn off the power.
2. While holding down buttons "
ZONE2 SOURCE
the power.
3. Release the buttons after conrming that the display ashes at 1-second intervals.
* The unit is initialized.
" and "
DIMMER
" simultaneously, press the power button to turn on
NOTE:
• If the unit fails to enter the service mode in step 3, repeat the procedure from step 1.
• Initializing the device restores the customized settings to the factory settings. Write down your settings in advance and
recongure the settings after initialization.
AVR-X1200W
SOURCE SELECT
ZONE2
TUNER
PRESET CH
PHONES
ON/OFF
ZONE2
SOURCE
DIMMER STATUS
DIMMERXZONE2 SOURCE
JIG FOR SERVICING
Use the following jigs (extension cable kit) when repairing the PCBs.
Order with your dealer for the jigs your dealer if necessary.
8U-110084S : EXTENSION UNIT KIT : 1Sets
(Seepage 51)
CBL/SAT
DVD/Blu-ray
QUICK SELECT
5V/1A
MEDIA
3214
PLAYER
MASTER VOLUME
ONLINE
SETUP MICAUX -HDMI
13
Page 14
CAUTION IN SERVICING (AVR-S710W)
Initializing This Unit
Make sure to initialize this unit after replacing the microcomputer or any peripheral equipment, or the digital PCB.
1. Press the power button to turn off the power.
2. While holding down buttons "
TUNER PRESET CH +
on the power.
3. Release the buttons after conrming that the display ashes at 1-second intervals.
* The unit is initialized.
" and "
TUNE -
" simultaneously, press the power button to turn
NOTE:
• If the unit fails to enter the service mode in step 3, repeat the procedure from step 1.
• Initializing the device restores the customized settings to the factory settings. Write down your settings in advance and
recongure the settings after initialization.
AVR-S710W
SOURCE SELECT
TUNER
PRESET CH
DVD/Blu-ray
CBL/SAT
1
PHONES
XTUNE -TUNER
MOVIE MUSIC GAME PURE
SOUND MODE
PRESET CH +
GAME
2
3
4
QUICK SELECT
JIG FOR SERVICING
Use the following jigs (extension cable kit) when repairing the PCBs.
Order with your dealer for the jigs your dealer if necessary.
8U-110084S : EXTENSION UNIT KIT : 1Sets
(Seepage 51)
MASTER VOLUME
BAND MODE DIMMER STATUSTUNEZONE 2 ON/OFF ZONE 2 SOURCE
ONLINE
SETUP MICAUX - HDMI
5V/1A
14
Page 15
DISASSEMBLY
• Remove each part following the ow below.
• Reassemble the removed parts in the reverse order.
• Read "Precautions During Work" before reassembling the removed parts.
• If wire bundles are removed or moved during adjustment or part replacement, reshape the wires after completing
the work. Failure to shape the wires correctly may cause problems such as noise.
TOP COVER
FRONT PANEL ASSY
See "DISASSEMBLY"
1. FRONT PANEL ASSY
and "EXPLODED VIEW"
FRONT PCB
Ref. No. of EXPLODED VIEW : P 1
STANDBY PCB
Ref. No. of EXPLODED VIEW : P 2
PHONE PCB
Ref. No. of EXPLODED VIEW : P 3
USB&MIC PCB
Ref. No. of EXPLODED VIEW : P 4
FRONT-HDMI PCB
Ref. No. of EXPLODED VIEW : P 5
HDMI CABLE GUIDE PCB
Ref. No. of EXPLODED VIEW : P 7
FRONT CABLE GUIDE PCB
Ref. No. of EXPLODED VIEW : P 8
DIGITAL PCB ASSY
See "DISASSEMBLY"
2. DIGITAL PCB ASSY
and "EXPLODED VIEW"
DIGITAL PCB
Ref. No. of EXPLODED VIEW : P 13
CY920, MODULE
Ref. No. of EXPLODED VIEW : P 14
TUNER PCB
Ref. No. of EXPLODED VIEW : P 15
RADIATOR ASSY
See "DISASSEMBLY"
3. RADIATOR ASSY
and "EXPLODED VIEW"
MAIN PCB
Ref. No. of EXPLODED VIEW : P 6
BIAS TR PCB
Ref. No. of EXPLODED VIEW : P 9
DIFF AMP PCB
Ref. No. of EXPLODED VIEW : P 12
PHONE WIRE GUIDE PCB
Ref. No. of EXPLODED VIEW : P 17
POWER PCB
See "DISASSEMBLY"
4. POWER PCB
and "EXPLODED VIEW"
POWER PCB
Ref. No. of EXPLODED VIEW : P 10
REGULATOR PCB
See "DISASSEMBLY"
5. REGULATOR PCB
and "EXPLODED VIEW"
REGULATOR PCB
Ref. No. of EXPLODED VIEW : P 11
15
TRANS POWER
See "DISASSEMBLY"
6. TRANS POWER
and "EXPLODED VIEW"
TRANS POWER
Ref. No. of EXPLODED VIEW : P 16
Page 16
Explanatory Photos for DISASSEMBLY
• For the shooting direction of each photos used in this manual, see the photo below.
• A, B, C and D in the photo below indicate the shooting directions of photos.
• The photographs with no shooting direction indicated were taken from the top of the unit.
• Photos of AVR-S710W E3 are used in this manual.
The viewpoint of each photograph
(Shooting direction : X) [View from the top]
↓Shooting direction: B↓
Front side
↓Shooting direction: D↓
↑Shooting direction: C↑
↑Shooting direction: A↑
16
Page 17
1. FRONT PANEL ASSY
Proceeding : TOP COVER
(1) Remove the screws.
(2) Remove the screws. Remove the CORD HOLDERs and connector wires. Remove the FFC.
→
FRONT PANEL ASSY
x5
View from the bottom
x1
FFC
CN804
FFC
CN104
CN102
2. DIGITAL PCB
Proceeding : TOP COVER
(1) Remove the screws.
(2) Remove the CORD HOLDERs and connector wires. Remove the FFC. Remove the screws.
→
DIGITAL PCB
Shooting direction: A
CORD HOLDER x 3
CN822CN761
FFC
x8
x6
x2
CN762
FFC
CN741
CN823
CN804
17
Page 18
3. RADIATOR ASSY
Proceeding : TOP COVER
(1) Remove the screws.
(2) Remove the screws.
→
DIGITAL PCB
→
RADIATOR ASSY
Shooting direction: A
x4
x2
x2
x5
x12
CN104
CN502
4. POWER PCB
Proceeding : TOP COVER
See "EXPLODED VIEW" for instructions on removing the POWER PCB.
5. REGULATOR PCB
Proceeding : TOP COVER
See "EXPLODED VIEW" for instructions on removing the REGULATOR PCB.
6. TRANS POWER
Proceeding : TOP COVER
See "EXPLODED VIEW" for instructions on removing the transformer (TRANS).
→
POWER PCB
→
REGULATOR PCB
→
TRANS POWER
x2
18
Page 19
SPECIAL MODE
Special mode setting button (for AVR-X1200W)
No. 1 - 6, 9 : While holding down buttons "A", "B" and "C" simultaneously, press the power button to turn on the power.
b
No. 7, 8 : While the power is on, hold down buttons "A" and "B" for at least 3 seconds .
b
No. 10 : While holding down buttons "A" and "B" simultaneously, insert the AC plug into the wall outlet to turn on the power.
b
No.ModeButton A Button B Button CDescriptions
Version Display
1
(u-COM / DSP Error Display)
Selecting the Mode for Service-related
2
DIMMERSTATUS-
ZONE2
SOURCE
DIMMERSTATUS
TUNER
Protection history display mode
2-1
PRESET CH
+
Check the Video/Audio path Mode↑--
2-2
Remote ID Setup Mode↑--
2-3
TUNER STEP Mode
2-4
(E3 and E2 model only)
Operation Info Mode↑--
2-5
User Initialization Mode
3
↑--
TUNER
PRESET CH
TUNER
PRESET CH +-
-
Factory Initialization Mode
4
PANEL / REMOTE LOCK Selection Mode
5
Protection Pass Mode
6
CY920 Reboot Mode
7
ZONE2
SOURCE
TUNER
PRESET CH
+
TUNER
PRESET CH
+
TUNER
PRESET CH
DIMMER-
ZONE2
SOURCE
ZONE2
SOURCE
TUNER
PRESET CH +-The CY920 is restarted after CY920 hang up.
-
CY920 Initialization Mode
8
USB Update Mode
9
ZONE2
SOURCE
ZONE2
SOURCE
DIMMER-
TUNER
PRESET CH --Switches this unit to USB Update mode.
--
STATUS
Displays the version of rmware such as the main rmware or DSP.
Errors that have occurred are displayed.
(Seepage 21)
This is a display for turning on each service-related mode.
Service-related modes: No. 2-1 - No. 2-5
Displays the protection occurrence history.
(Seepage 44)
This is a special mode for service conrmation used during repair
work to simplify the conrmation work for the Audio channel /
video channel.
(Seepage 27)
If there are multiple DENON AV receivers in the same area, this
mode prevents other AV receivers from being operated concurrently with this device.
(Seepage 48)
Enables reception STEP of the ANALOG TUNER to be changed.
(Seepage 47)
Displays the accumulated operating time of the unit, the number
of times the power was switched on, and the number of occurrences of each protection.
(Seepage 46)
Initializes backup data.
(Settings for the Installer Setup are not initialized.)
Initializes backup data.
(The settings for the Installer Setup is also initialized.)
Start this unit in the PANEL/REMOTE LOCK selection mode so that
PANEL LOCK and Remote Lock can be switched between ON and
OFF.
(Seepage 25)
Enables the power to be turned on when protection detection is
disabled.
(Seepage 49)
Enter this mode only after replacing Flash for CX870 / CY920 and
rewriting the rmware.
Forced USB All Device Write Mode
10
SOURCE SELECT
PRESET CH -
X
TUNER
PRESET CH +STATUS-
ZONE2
TUNER
PRESET CH
PHONES
TUNER
PRESET CH +
ON/OFF
SOURCE
ZONE2
SOURCE
ZONE2
19
Mode used when this unit cannot be recovered.
Forcibly switches this unit to USB update mode.
(Seepage 56)
MEDIA
DIMMER STATUS
DIMMER
CBL/SAT
DVD/Blu-ray
QUICK SELECT
STATUSTUNER
5V/1A
3214
PLAYER
ONLINE
SETUP MICAUX - HDMI
MASTER VOLUME
Page 20
Special mode setting button (for AVR-S710W)
No. 1 - 6, 9 : While holding down buttons "A", "B" and "C" simultaneously, press the power button to turn on the power.
b
No. 7, 8 : While the power is on, hold down buttons "A" and "B" for at least 3 seconds .
b
No. 10 : While holding down buttons "A" and "B" simultaneously, insert the AC plug into the wall outlet to turn on the power.
b
No.ModeButton A Button B Button CDescriptions
Version Display
1
(u-COM / DSP Error Display)
Selecting the Mode for Service-related
2
DIMMERSTATUS-
TUNER
PRESET CH +TUNE -TUNE +
Displays the version of rmware such as the main rmware or DSP.
Errors that have occurred are displayed.
(Seepage 21)
This is a display for turning on each service-related mode.
Service-related modes: No. 2-1 - No. 2-5
Protection history display mode↑--
2-1
Check the Video/Audio path Mode↑--
2-2
Remote ID Setup Mode↑--
2-3
TUNER STEP Mode↑--
2-4
Operation Info Mode↑--
2-5
User Initialization Mode
3
TUNER
PRESET CH
TUNER
PRESET CH +-
-
TUNER
Factory Initialization Mode
4
PANEL / REMOTE LOCK Selection Mode
5
Protection Pass Mode
6
CY920 Reboot Mode
7
PRESET CH +TUNE --
ZONE2
SOURCE
ZONE2
SOURCE
TUNER
PRESET CH
TUNER
PRESET CH +-
TUNER
PRESET CH +TUNE +
TUNER
PRESET CH +-The CY920 is restarted after CY920 hang up.
-
TUNER
CY920 Initialization Mode
8
PRESET CH +TUNE --
Displays the protection occurrence history.
(Seepage 44)
This is a special mode for service conrmation used during repair
work to simplify the conrmation work for the Audio channel /
video channel.
(Seepage 27)
If there are multiple DENON AV receivers in the same area, this
mode prevents other AV receivers from being operated concurrently with this device.
(Seepage 48)
Enables reception STEP of the ANALOG TUNER to be changed.
(Seepage 47)
Displays the accumulated operating time of the unit, the number
of times the power was switched on, and the number of occurrences of each protection.
(Seepage 46)
Initializes backup data.
(Settings for the Installer Setup are not initialized.)
Initializes backup data.
(The settings for the Installer Setup is also initialized.)
Start this unit in the PANEL/REMOTE LOCK selection mode so that
PANEL LOCK and Remote Lock can be switched between ON and
OFF.
(Seepage 25)
Enables the power to be turned on when protection detection is
disabled.
(Seepage 49)
Enter this mode only after replacing Flash for CX870 / CY920 and
rewriting the rmware.
USB Update Mode
9
Forced USB All Device Write ModeTUNE +
10
SOURCE SELECT
X
SOURCE
ZONE2
SOURCE
PHONES
TUNER
PRESET CH
TUNE +-Switches this unit to USB Update mode.
ZONE2
SOURCE
TUNER
PRESET CH
DVD/Blu-ray
CBL/SAT
2
1
MOVIE MUSIC GAME PURE
PRESET CH +
-
QUICK SELECT
SOUND MODE
TUNER
TUNE
3
Mode used when this unit cannot be recovered.
-
Forcibly switches this unit to USB update mode.
(Seepage 56)
BAND MODE DIMMER STATUSTUNEZONE 2 ON/OFF ZONE 2 SOURCE
ONLINE
GAME
4
SETUP MICAUX - HDMI
5V/1A
TUNE +
-
STATUSZONE2
DIMMER
MASTER VOLUME
20
Page 21
1. Version Display Mode
1.1. Actions
Version information is displayed when the device is started in this mode.
1.2. Starting up
While holding down buttons "DIMMER" and "STATUS" simultaneously, press the power button to turn on the power.
then press the "STATUS" button to display the information in section 1.3 on the display.
The version list is also displayed on GUI while the version is displayed on the display.
b
1.3. Display Order
Error information("See 1.4. Error display") → q Model destination information → w Firmware Package Version
→ e Main µ-com → r Main 1st Boot Loader → t DSP ROM → y Audio PLD → u Video PLD → i GUI SFLASH
→ o Ethernet 1st Boot Loader, Hardware ID → Q0 Ethernet 2nd Boot Loader, Rhapsody Flag
→ Q1 Ethernet IMAGE → Q2 Ethernet MAC ADDRESS information → Q3 BT MAC Address information
Model destination information :
q
FLD
A V R- S7 10 WE 3*
FLD
A V R- X1 20 0 WE3*
FLD
A V R- X1 20 0 WE2*
FLD
A V R- X1 20 0 WE1 C*
FLD
A V R- X1 20 0 WJP*
Firmware Package Version:
w
FLD
P a ck ag e: * ** *
Main µ-com Version information :
e
FLD
Main 1st Boot Loader :
r
FLD
DSP ROM :
t
FLD
Audio PLD :
y
FLD
Video PLD
u
FLD
M a in: * ** *# ## #*
M a inF B L: * *. **
D S P: * *. **
A u di oP L D: ** .* *
V i de oP L D: ** .* *
*
: Main version, #: Sub version
GUI SFLASH :
i
FLD
@
: Model code, $ : Brand code, \ : Region code, * : version
G U I: @ @$ \* ** *
21
Page 22
Ethernet 1st Boot Loader, Hardware ID :
o
FLD
E t he rn etF B L
Press "
FLD
* * ** ** -b d
Ethernet 2nd Boot Loader, Rhapsody Flag :
Q0
FLD
Press "
FLD
Ethernet IMAGE :
Q1
FLD
Press "
FLD
Ethernet MAC ADDRESS information:
Q2
FLD
E t he rn etS B L
B * ** ** ** * * ** *- 0A
E t he rn etI M G
I * ** ** ** * * ** *
* N ETM A CA d dr es s
STATUS
STATUS
STATUS
" button.
" button.
" button.
Press "
FLD
BT MAC ADDRESS information:
Q3
FLD
Press "
FLD
* * ** ** -* * * ** *
* B TM A CA d d re s s
* * ** ** -* * * ** *
STATUS
STATUS
" button.
" button.
22
Page 23
1.4. Error display
See the table below for descriptions of the displayed errors and countermeasures for these.
If multiple errors occur, only one item is displayed.
The priority order is w, e, r, t, q.
ConditionStatesDisplayTROUBLE SHOOTING
q
Firm Check
NG
w
GUI Serial
Flash NG
e
DIR NG
r
DSP NG
t
EEPROM NG
The model name, brand name and region
information written in the rmware are
compared to the region settings in the
PCB. This error is displayed if the information does not match.
" ▲ " or " ▼ " is displayed as the rst character if the rmware is not correct (see the
illustrations on the right).
If the Main CPU version is not supported
by the GUI Serial Flash (ADV8003),
This error is displayed if there is no response from the DIR.
The DSP FLAG0 port does not enter "Hi"
status while booting a DSP code even
after resetting DSP.
The DSP FLAG0 port does not enter "Hi"
status before issuing a DSP command.
Setting WRITE to "Lo" does not set ACK to
"Hi" during DSP data reading.
Setting REQ to "Lo" does not set ACK to
"Lo" during DSP data reading.
Setting WRITE to "Hi" does not set ACK to
"Hi" during DSP data writing.
Setting REQ to "Lo" does not set ACK to
"Lo" during DSP data writing.
An error occurred in a checksum of the
EEPROM(*** is a block address number).
F I R ME R R O R
–
M a i n: * * * * * * * *
–
D S P: * * . * *
–
A u d i oP L D : * * . * *
•
G U I: * * * * * * * *
G U IV E R .E R R O R
D I RE R R O R0 1
D S PE R R O R0 1
D S PE R R O R0 2
D S PE R R O R0 3
D S PE R R O R0 4
D S PE R R O R0 5
D S PE R R O R0 6
E 2 P R O ME R R * * *
• Check the resistor
for setting the region(R7581 / 7582
DIGITAL PCB).
• Write the rmware for
the correct region.
• Check the rmware
version.
• Check the DIR (U1040,
HDMI PCB) and surrounding circuits.
• Check the DSP (IC781,
DIGITAL PCB) and
surrounding circuits.
23
Page 24
1.5. Version Display in the Setup Menu
Follow the steps below to display the rmware information.
(1) Press the "
SETUP
" button on the remote control.
(2) Select "General - Information - Firmware".
The version information is displayed as a 12-digit number as shown in the screenshot below.
General/Firmware
Version
XXXX - XXXX - XXXX
GUI Image
This 12-digit number comprises a part of the version number of each device and module.
These version numbers correspond to the 14-digit number as shown below.
Main
Sub
0 0 3 8
X X X 0 0 0 2 8
The 2nd digit from the right for Main
The 1th digit from the right for Main
The 2nd digit from the right for Sub
The 1st digit from the right for Sub
The 1st digit from the right for DSP
The 1st digit from the right for A.PLD
Info display
1 2 0 0 - 8 3 8 2 - 6 7 7 3
DSPX X 0 2
A.PLD
V.PLD
GUIX X X X 0 0 1 6
X X 0 1
X X 0 7
The 1st digit from the right for V.PLD
The 1st digit from the right for GUI
E.FBLX X X X X X
E.SBL B X X X X X X X X X X X X
E.IMG I X X X X X X X X 0 0 3 7
The 1st digit from the right for IMG
The 2nd digit from the right for IMG
The rmware version numbers and this 12-digit version information are written in the Service Information.
b
24
Page 25
2. PANEL / REMOTE LOCK Selection Mode
2.1. Actions
Switch the PANEL LOCK and REMOTE LOCK modes between on and off.
2.2. Starting up
While holding down buttons "
turn on the power.
Select the desired mode using the "
TUNER PRESET CH+
TUNER PRESET CH+
2.3. Displaying and Selecting Each Mode
The information shown on the display switches each time the "
Press the "
The setting with "*" is selected for each mode.
q
FLD
The buttons on the unit and the master volume knob does not function.
w
FLD
The buttons on the unit does not function.
STATUS
" button to set the currently displayed mode and restart the device.
F P /V OLL O CK *O N
F PLO CKO N
ZONE2 SOURCE
" and "
" button, then press the "
TUNER PRESET CH+
" simultaneously, press the power button to
STATUS
" button to conrm.
" button is pressed.
e
FLD
The PANEL LOCK mode is turned off.
r
FLD
The device cannot be operated by the remote control.
t
FLD
The REMOTE LOCK mode is turned off.
F PLO CKO F F
R CLO CKO n
R CLO CK* O FF
25
Page 26
3. Selecting the Mode for Service-related Operations
2. While holding down buttons "
to turn on the power.
AVR-S710W
2. While holding down buttons "
ton to turn on the power.
Select the desired mode using the "
ZONE2 SOURCE
TUNER PRESET CH+
TUNER PRESET CH+
3.3. Displaying and Selecting Each Mode
The information shown on the display switches each time the "
Press the "
q
FLD
Service Path Check Mode:
The Video and Audio paths can be checked.
This function is convenient for conrming problem paths in the product and checking the paths
after repairing.
w
FLD
The protection history can be checked.
STATUS
" button to set the currently displayed mode and restart the device.
1 . SE RV IC EC HE CK
2 . PR OT EC T I ON
DIMMER
", "
" and "
TUNE -
", "
" button, then press the "
" and "
TUNER PRESET CH+
STATUS
TUNE +
" simultaneously, press the power button
" simultaneously, press the power but-
STATUS
" button to conrm.
" button is pressed.
e
FLD
Operation Info for the unit can be checked.
r
FLD
Enables reception STEP of the ANALOG TUNER to be changed.
t
FLD
This function is for operating only the desired AV receiver.
4 . OPI N FO
5 . TU NE RF R QS E T
6 . RE MO TEI D
3.3. Canceling the selected mode
Press the power button to turn off the power.
26
Page 27
3.4. DIAGNOSTIC MODE (Service Path Check Mode)
3.4.1. Actions
This function is convenient for conrming problem paths in the product and checking the paths after repairing.
The Video and Audio paths can be checked.
The backup data is not rewritten.
3.4.2. Starting up
AVR-X1200W
While holding down buttons "
ZONE2 SOURCE
DIMMER
", "
" and "
STATUS
" simultaneously, press the power button to turn on the power.
AVR-S710W
While holding down buttons "
Select "
The "
1.SERVICE CHECK
TUNED
STEREO
", "
", then press the "
" and "
TUNER PRESET CH +
STATUS
RDS
" segments are lit in this mode.
", "
TUNE -
" and "
TUNE +
" simultaneously, press the power button to turn on the power.
" button to activate the diagnostic mode.
3.4.3. Canceling diagnostic mode
Press the power button to turn off the power.
3.4.4. Selecting items to check
Press the q button to switch between video items and audio items.
Press the w or e button to select the previous or next item.
Paths to be conrmedDisplay SettingsWhat to conrm
Analog
1
DIGITAL
(MAIN)
2
DIGITAL
(ZONE2)
3
HDMI
4
Analog AD
(MAIN)
5
g.01
g.02a
g.02b
g.03a
g.03b
g.04a
g.04b
g.05a
g.05b
A 0 1 : A N A L O GP A S S
A 0 2 : D I G I T A L
A 0 3 : D I G I T A L - Z 2
A 0 5 : H D M I
A 0 6 : A D
Input Source : CBL/SAT
Input Mode : Analog (xed)
Sound mode : DIRECT
Amp assign : Surround Back
MAIN ZONE : ON
ZONE2 : OFF
Input Source : CBL/SAT
Input Mode : DIGITAL (xed)
Sound mode : MULTI CH STEREO
Amp assign : Surround Back
Speaker Cong ALLSpeaker = Small/SW=Yes(2ch)
MAIN ZONE ON
ZONE2 OFF
Input Source : NETWORK
Input Mode : Auto
Sound mode : STEREO
Amp assign : ZONE2
MAIN ZONE : ON
ZONE2 : ON
Input Source : CBL/SAT
Input Mode : HDMI (xed)
Sound mode : STEREO
Amp assign : Surround Back
MAIN ZONE : ON
ZONE2 : OFF
Input Source : CBL/SAT
Input Mode : Analog (xed)
Sound mode : MULTI CH STEREO
Vol-60dB
Amp assign : Surround Back
Speaker Cong ALL Speaker = Small / SW = Yes(2ch)
MAIN ZONE : ON
ZONE2 : OFF
・ Analog input ⇒ Speaker output (Front L/R)
(b The input source can be switched to any source except CBL/SAT.)
・ Digital input ⇒ Speaker output (Front L/R, Center, Surround L/R, Surround Back L/R)
・ Digital input ⇒ Pre output (Front L/R, Center, Surround L/R, Surround Back L/R, Subwoofer)
(b The input source can be switched to any source except CBL/SAT.)
・ Digital(PCM) input ⇒ Speaker output (Surround Back (ZONE2) L/R)
・ Digital(PCM) input ⇒ Pre OUT output (ZONE2 L/R) (AVR-X1200 only)
・ HDMI input ⇒ Speaker output (Front L/R)
(b The input source can be switched to any source except CBL/SAT.)
・ Analog input ⇒ Speaker output (Front L/R, Center, Surround L/R, Surround Back L/R)
・ Analog input ⇒ Speaker output, SW(20Hz) (Front L/R, Center, Surround L/R, Surround Back L/R)
(b The input source can be switched to any source except CBL/SAT.)
(b Volume -60dB is the value when Relative settings are used. The value is -20 when Absolute settings are used)
27
Page 28
Paths to be conrmedDisplay SettingsWhat to conrm
Analog Amp Assign
(Amp Assign : ZONE2)
6
g.06
A 0 7 : A S S I G N - Z 2
3.4.6. Conrmation items for the video system
See the block diagram g.XXth.
Paths to be conrmedDisplay SettingsWhat to conrm
Analog Video pass
1
HDMI pass
(MAIN ZONE)
2
HDMI CEC
(Control Monitor : HDMI Monitor1)
3
g.07
g.08
g.09
V 0 1 : V I D E OP A S S
V 0 3 : H D M IP A S S
V 0 4 : H D M IC E C
Input Source : CBL/SAT
Input Mode : Auto
Sound mode : STEREO
Z2 Source : Source
Vol -60dB
Amp assign : ZONE2
MAIN ZONE : ON
ZONE2 : ON
Input Source : CBL/SAT
Video Convert (IP Scaler) : OFF, All sources
MAIN ZONE ON
ZONE2 ON
Input Source : CBL/SAT
Video Convert (IP Scaler) : OFF, All sources
MAIN ZONE ON
ZONE2 OFF
Input Source : CBL/SAT
HDMI Control : ON
Control Monitor : Monitor1 (if checking the HDMI Monitor Out1)
MAIN ZONE ON
ZONE2 OFF
・ Analog input ⇒ Speaker output (Surround Back (ZONE2) L/R)
・ Analog input ⇒ Pre OUT output (ZONE2 L/R)
(b The input source can be switched to any source except CBL/SAT.)
(b Volume -60dB is the value when Relative settings are used. The value is -20 when Absolute settings are used)
(b The input source can be switched to any source except CBL/SAT.)
・ HDMI input (MAIN function) ⇒ HDMI output(MAIN).
(b The input source can be switched to any source except CBL/SAT.)
・ When the power supply of a TV is put in the standby mode, make sure that the power supply of this unit is also put in the
standby mode.
(b The input source can be switched to any source except CBL/SAT.)
・ The ARC path can also be checked (check this using the TV input source).
HDMI Audio
(Audio : AVR)
4
HDMI Audio
(Audio : TV)
5
GUI
6
g.04
g.10
g.11
V 0 5 : H . A U D I O - A V R
V 0 6 : H . A U D I O - T V
V 0 7 : G U IM E N UO N
Input Source : CBL/SAT
HDMI Control : OFF
HDMI Audio : AVR (if checking the audio output from AVR)
HDMI Audio : TV (if checking the audio output from TV)・ HDMI input (PCM , DolbyDigital , DTS) ⇒ HDMI output (audio output from connected TV)
Input Source : CBL/SAT
Video Convert(IP Scaler) : ON, All sources
IP Scaler : "Analog & HDMI", All sources
Resolution : "AUTO", All sources
Setup Menu : ON
MAIN ZONE ON
ZONE2 OFF
This mode enables the unit to record and display the event when the THERMAL, ASO or DC protection is activated.
If protections have been activated multiple times, the latest protection operation is recorded.
3.5.2. Starting up
AVR-X1200W
· While holding down buttons "
turn on the power.
AVR-S710W
· While holding down buttons "
ton to turn on the power.
Select the "2. PROTECTION" using the "
rm.
ZONE2 SOURCE
TUNER PRESET CH+
TUNER PRESET CH +/-
DIMMER
", "
TUNE -
", "
STATUS
" and "
" and "
" button, then press the "
" simultaneously, press the power button to
PRESET +
" simultaneously, press the power but-
STATUS
" button then to con-
3.5.3. Protection information and displays
· Press the "
· The protection history can be checked.
(a) If no protections has occurred.
FLD
(b) ASO (if the last protection is ASO)
FLD
Cause : A short circuit occurred between the speaker terminals, or speakers with an impedance outside the rating were
Note :
If the power is turned on in the abnormal state, protection is activated after around 6 seconds and the power is turned
off.
STATUS
" button in Protection History Display Mode.
N OPR OT E C T
P R T: AS O
connected.
A short circuit occurred between the speaker terminals, or speakers with an impedance outside the rating were
connected.
(c) DC (if the last protection is DC)
FLD
P R T: DC
Cause : DC output of the power amplier is abnormal.
If the power is turned on in the abnormal state, protection is activated after around 6 seconds and the power is turned
off.
(d) THERMAL (if the last protection is THERMAL(A) or THERMAL(B))
FLD
P R T: TH ER M A LA
FLD
P R T: TH ER M A LB
Cause : Abnormal heat sink temperature.
If the power is turned on in the abnormal state, protection is activated after around 2 minutes and the power is turned
off.
(e) Case of CURRENT (when the last protection incident is CURRENT protection)
FLD
: C UR RE NT
Cause : An overcurrent owed in power amp.
Caution : These protections may also be activated due to other factors such as disconnection of connectors or operations
around the microcomputer.
After viewing the above protection history, press the "
STATUS
" button to return to the normal display.
44
Page 45
3.5.4. Clearing the Protection History
There are two ways to clear the protection history.
(a) Activate Protection History Display Mode. Press the "
hold the "
FLD
Press and hold the "
FLD
The above message is displayed and the protection history is cleared.
FLD
(b) Initialize this unit. (See "Initializing This Unit" on page 13)
Use the method in 3.5.1. if you do not want to erase your settings from this unit.
b
DIMMER
" button for 3 seconds.
P R T: DC
DIMMER
P R T: CL EA R
N OPR OT E C T
STATUS
" button for 3 seconds.
" button to display the protection history. Press and
Warning Displays by POWER LED
If the power is turned off while a protection is being detected, the POWER LED ashes in red to warn you depending on
the protection status as follows.
(a) ASO/DC protection: Flashes at 0.5-second intervals (0.25 seconds lit, 0.25 seconds unlit)
(b) THERMAL (A/B) protection: Flashes at 2-second intervals (1 seconds lit, 1 seconds unlit)
(c) CURRENT protection: Flashes at 4-second intervals (2 seconds lit, 2 seconds unlit)
45
Page 46
3.6. Operation Info Mode
3.6.1. Actions
This mode enables the unit to display the accumulated operating time, power on count and each protection count.
3.6.2. Starting up
AVR-X1200W
·While holding down buttons "
turn on the power.
AVR-S710W
·While holding down buttons "
ton to turn on the power.
Select the "4. OP INFO" using the "
ZONE2 SOURCE
TUNER PRESET CH+
TUNER PRESET CH+ / -
DIMMER
", "
", "
STATUS
" and "
TUNE -
" and "
" button, then press the "
" simultaneously, press the power button to
PRESET +
" simultaneously, press the power but-
STATUS
" button to conrm.
3.6.3. Operations
Press the "
The following information is displayed in the following order.
(a) Accumulated operating time
FLD
↑ Time display
"
STATUS
" button after starting up this device in Operation Info mode.
O PTi meH
STATUS
"
(b) Power on count
FLD
P . OnT i me
↑ Count display
"
(c) DC / ASO Protection count
FLD
D C :# ## /A S O :# ##
"
(d) Thermal Protection count
FLD
T H MA :/ B:
"
(e) CURRENT Protection count
FLD
C u rr en t:
"
(Returns to normal display)
STATUS
STATUS
STATUS
STATUS
"
"
"
"
46
Page 47
3.7. TUNER STEP mode
(E2 / E3 only)
3.3.1. Actions
This is a special mode for enabling reception STEP of the ANALOG TUNER to be changed.
3.7.2. Starting up
AVR-X1200W
·While holding down buttons "
turn on the power.
AVR-S710W
·While holding down buttons "
ton to turn on the power.
Select the "
5. TUNER FRQ SET
ZONE2 SOURCE
TUNER PRESET CH+
" using the "
DIMMER
", "
TUNER PRESET CH +/-
TUNE -
", "
" and "
" and "
STATUS
" simultaneously, press the power button to
PRESET +
" button, then press the
" simultaneously, press the power but-
3.7.3. Displays
Start up this unit in TUNER STEP mode, select the desired option using the "
using the "
The following information is displayed in the following order.
(a) AM9 kHz / FM50 kHz is selected
FLD
"
STATUS
" button.
<AM 9 / FM 50>
TUNER PRESET CH+
" "
TUNER PRESET CH-
"
TUNER PRESET CH +/-
STATUS
button to conrm.
" button, then enter
(b) AM10 kHz / FM200 kHz is selected
FLD
"
(c) Press the power button to turn off the power.
(d) Press the power button to turn on the power.
<A M1 0/ F M 20 0>
STATUS
"
47
Page 48
4. Remote ID Setup Mode
4.1. Actions
This function allows only the desired AV receiver to be operated if multiple DENON AV receivers are used in the same
room.
4.2. Starting up
AVR-X1200W
·While holding down buttons "
turn on the power.
AVR-S710W
·While holding down buttons "
turn on the power.
Select the "
6. REMOTE ID
ZONE2 SOURCE
TUNER PRESET CH+
" using the "
TUNER PRESET CH +/-
4.3. Operations
(1) When Remote ID Setup mode is activated, the following message is displayed.
FLD
R E MO TEI D?
DIMMER
", "
", "
STATUS
" and "
TUNE -
TUNE +
" and "
" button, then press the "
" simultaneously, press the power button to
" simultaneously, press the power button to
STATUS
" button to conrm.
(2) Press the "
QUICK SELECT 1
QUICK SELECT 2
QUICK SELECT 3
QUICK SELECT 4
(3) Press the power button to turn off the power.
(4) Press the power button to turn on the power.
Only "
b
The remote ID of the remote control supplied with this unit cannot be changed.
b
NOTE:
If the ID of the unit and remote control do not match, "
control is used
(*: own remote control ID).
QUICK SECT1-4
ButtonDisplay
QUICK SELECT 1 - 4
" button that corresponds to the number you want to this unit.
R E M O T EI D1
R E M O T EI D2
R E M O T EI D3
R E M O T EI D4
" and the POWER button on the unit can be used in Remote ID Setup Mode.
AVAMP
" appears on the display of the unit when the remote
z
48
Page 49
5. Protection Pass Mode
5.1. Actions
• This mode allows the power to be turned on without activating protections.
• This mode functions in the same way as normal power-on, except that protections are not activated.
5.2. Operations
AVR-X1200W
· While holding down buttons "
power button to turn on the power.
AVR-S710W
· While holding down buttons "
er button to turn on the power.
The device returns to the normal display message after the following is displayed.
FLD
P r ot ec ti o nPa ss
This is displayed for 5 seconds before returning to the normal display.
TUNER PRESET CH +
ZONE2 SOURCE
", "
ZONE2 SOURCE
", "
TUNER PRESET CH +
" and "
" and "
STATUS
TUNE +
" simultaneously, press the
" simultaneously, press the pow-
6. CY920 Reboot Mode
6.1. Actions
• The CY920 is restarted after CY920 hang up.
• The CY920 can be restarted even in the network standby setting.
(1) Turn the "
(2) While the power is on, hold down buttons "
onds.
(3) Display during CY920 reboot
FLD
(4) Returns to the normal display.
NOTE :
• After rebooting CY920, the same operation is not accepted for 1 minute.
• Reception is prohibited during update, save and load.
MAIN ZONE
N e tw or kR e st ar t
" button on and set the input source to NETWORK.
TUNER PRESET CH +
" and "
TUNER PRESET CH -
" for at least 3 sec-
49
Page 50
7. CY920 Initialization Mode
7.1. Actions
The following items are initialized.
(1) Favorites
(2) Quick Select
(3) Presets
(4) Internet Radio Recently Played
(5) Flickr contacts
(6) User ID
(7) Resume Playback station
7.2. Operations
AVR-X1200W
· While the power is on, hold down buttons "
AVR-S710W
· While the power is on, hold down buttons "
Initializing Display
FLD
I n it ia li z i ng
FLD
I n it ia li z i ng .
FLD
I n it ia li z i ng ..
ZONE2 SOURCE
TUNER PRESET CH +
" and "
DIMMER
" and "
" for at least 3 seconds.
TUNE -
" for at least 3 seconds.
FLD
I n it ia li z i ng .. .
Complete Display
FLD
This is displayed for 5 seconds before returning to the normal display.
Failed Display
FLD
C o mp le te d
F a il ed
50
Page 51
JIG FOR SERVICING
Use the following jigs (extension cable kit) when repairing the PCBs.
Order with your dealer for the jigs your dealer if necessary.
CAUTION : Incorrect connections may cause malfunction.
• Connection of Jig for HDMI PCB
---Items to Be Prepared---
8U-110084S : EXTENSION UNIT KIT : 1Sets
Insulation sheet (Not supplied) : 1 sheet
Ground lead (Not supplied) : 2 pc
-手順-
(1) Remove the screws.
Shooting direction: A
(2) Remove the connector PCB.
x8
x6
CN822
x2
51
Page 52
(3) Remove the HDMI PCB from the chassis and turn it over.
Place an insulation sheet larger than the PCB underneath the HDMI PCB.
Connect the earth of the PCB to the chassis using an earth wire, etc.
b
Insulation sheet
CHASSIS-HDMI CONNECTOR
CHASSIS-COMPOSIT CONNECTOR
(4) Connect the expansion cables.
1
PCB DIGITAL
DIFF-AMP
DIGITAL
Board-to-Board Connections
No.PinRef. No.PCBRef. No.PCB
q
15pinCN201DIFF-AMP
CN822DIGITAL
52
Page 53
PROCEDURE AFTER REPLACING THE MICROPROCESSOR, ETC.
The procedure after replacing the u-COM (microprocessor), ash ROM, etc. is as follows.
1 The rmware for the CY920 MODULE is written to the INTERNAL ROM of the CY920 and the IC803 (EXTERNAL ROM) of the DIGITAL
b
circuit board.
CY920 Error
"
differing from that of the EXTERNAL ROM.
In this case, see "Update Procedure in the Event of a CY920 Error".
(This does not require special operations such as pushing multiple buttons at the same time. The rmware also cannot be updated via
DPMS.)
Procedure after Replacement
A : The software has been written. The software is not written at the time of replacement.
B : The software has been written. The software may need to be rewritten by version updates. Check the version.
C : The software has not been written. The software needs to be written after replacement.
See "Firmware Update Procedure" for information on writing the software.
D : The software has been written. Be sure to rewrite with the latest software for your service region.
See "Firmware Update Procedure" for information on writing the software.
NOTE : Remove the LAN cable from this unit when performing updates.
Download firmware
in USB flash drive.
1.5. Start the update.
AVR-X1200W
While holding down buttons "
the power.
AVR-S710W
While holding down buttons "
power.
TUNER PRESET CH +
ZONE2 SOURCE
" and "
" and "
TUNE +
STATUS
" simultaneously, press the power button to turn on
" simultaneously, press the power button to turn on the
1.6. Display during USB update
After around half minutes, display shows the following message.
Display
FLD
U S BU p da teS t ar t
1.7. Press the "ENTER" key on the remote control unit or this unit.
Then start Firmware Update.
Display
FLD
U p da te Fi l e Ch ec k
55
Page 56
1.8. The rmware update nishes.
When the update is completed, the following message appears on the display, then the unit returns to the normal status.
Display
FLD
U p da ti ng C o mp le te
---Cautions on Firmware Update---
• Never remove the USB memory before the update is nished.
• Never turn off the power before the update is completed.
• It takes around 1 hour to complete the update.
Once an update is started, normal operations cannot be performed until it is completed.
The GUI menu settings and image adjustment settings of this unit may be initialized.
Note down the settings before updating, and set them again after updating.
1.9. Forced USB All Device Write Mode
1.9.1. Actions
Mode used when this unit cannot be recovered.
Forcibly switches this unit to USB update mode.
1.9.2. Operations
AVR-X1200W
While holding down buttons the "
turn the power on.
AVR-S710W
While holding down buttons the "
power on.
TUNER PRESET CH +
ZONE2 SOURCE
" and "
" and "
TUNE +
STATUS
" buttons simultaneously, insert the AC plug to
" buttons simultaneously, insert the AC plug to turn the
1.9.3. The rmware update nishes.
Returns to the normal status after update is completed.
1.10. Update Procedure in the Event of a CY920 Error
1.10.1. Actions
Perform the following update procedure if "
placing the DIGITAL PCB or the CY920.
CY920 Error
" appears in the display when the power is turned on after re-
1.10.2. Operations
(1) Remove the AC power plug and turn off the power.
(2) Copy the update le to a USB memory device and insert the USB memory device in the USB port.
(3) Insert the AC plug and turn on the power.
(4) The update starts automatically after "
Display
FLD
U p da te Fi l e Ch ec k
(5) The rmware update nishes.
Display
FLD
U p da teC o mp le te
The unit restarts after the update is nished.
(6) After the update, check that "CY920 Error" is no longer displayed, and check the version of the new rmware.
See "1. Version Display Mode" (page 21 ).
CY920 Error
" appears in the display.
56
Page 57
1.10. About the error codes
See the table below for error codes and details of faults when the rmware is updated through USB memory.
Error
Code
01
02
03
04
05
08
09
USB Update Error DisplayDetails of Error codeRemedies
C o n n e c t i o n F a i l 0 1
F i l e s N o t F o u n d0 2
N o t M a t c h F i r m0 3
C o n n e c t i o n F a i l 0 4
C o n n e c t i o n F a i l 0 5
C o n n e c t i o n F a i l 0 8
C o n n e c t i o n F a i l 0 9
Unable to detect USB.
No Firmware File in USB.
The Firmware File in the USB does
not support your model and area.
Failed to obtain the entire Firmware information.
Time Out while obtaining the
entire Firmware information.
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
Make sure that the model name and
area are supported by the Firmware
File.
Start the USB Update again.
Start the USB Update again.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
0A
C o n n e c t i o n F a i l 0 A
0B
F i l e s N o t F o u n d0 B
0C
C o n n e c t i o n F a i l 0 C
10
U p d a t i n gf a i l1 0
11
U p d a t i n gf a i l1 1
12
U p d a t i n gf a i l1 2
13
E r a s ef a i l1 3
14
U p d a t i n gf a i l1 4
Unable to detect USB for Firmware Download.
No Firmware File for Firmware
Download.
Received value with the invalid
Package Version.
No Update Packet received from
CY920 (Time Out).
Abnormal data in Update Packet
received from CY920 (CRCError).
Abnormal data in Update Packet
received from CY920 (PacketNoError).
Failed in Block Erase before rewriting Main.
Failed in Block Erase while rewriting Main.
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
57
Page 58
Error
Code
15
16
USB Update Error DisplayDetails of Error codeRemedies
U p d a t e C h e c k N G1 5
U p d a t i n gf a i l1 6
Error in Verify after rewriting Main
(Check Sum Error).
Setup failure of the XModem
transfer method.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
20
C o n n e c t i o n F a i l 2 0
21
F i l e s N o t F o u n d2 1
22
N o t M a t c h F i r m2 2
23
C o n n e c t i o n F a i l 2 3
24
C o n n e c t i o n F a i l 2 4
25
C o n n e c t i o n F a i l 2 5
26
D o w n l o a df a i l2 6
27
C o n n e c t i o n f a i l 2 7
Unable to detect USB after SBL
Mode.
No Firmware File in USB after SBL
Mode.
After SBL Mode, the Firmware File
in the USB does not support your
model and area.
Failed to obtain the entire Firmware information after SBL Mode.
Time Out while obtaining the
entire Firmware information after
SBL Mode.
Failed to transit to SBL Mode.
Time Out in Download (writing to
SDRAM) for Firmware Download.
Failed to write to EEPROM after
SBL Mode.
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
Make sure that the model name and
area are supported by the Firmware
File.
Start the USB Update again.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
36
C o n n e c t i o n F a i l 3 6
37
F i l e s N o t F o u n d3 7
38
N o t M a t c h F i r m3 8
39
C o n n e c t i o n F a i l 3 9
3A
C o n n e c t i o n F a i l 3 A
3B
F i l e s N o t F o u n d3 B
Unable to detect USB.
No Firmware File in USB.
The Firmware File in the USB does
not support your model and area.
Time Out in USB Check.
Unable to detect USB for Firmware Download.
No Firmware File for Firmware
Download.
58
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
Make sure that the model name and
area are supported by the Firmware
File.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
Page 59
Error
Code
3C
3D
3F
USB Update Error DisplayDetails of Error codeRemedies
U p d a t i n gf a i l3 C
U p d a t i n gf a i l3 D
C o n n e c t i o n F a i l 3 F
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Failed to transit to SBL Mode.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
50
C o n n e c t i o n F a i l 5 0
51
C o n n e c t i o n F a i l 5 1
52
N o t M a t c h F i r m5 2
54
U p d a t i n gf a i l5 4
55
U p d a t i n gf a i l5 5
56
C o n n e c t i o n F a i l 5 6
57
F i l e s N o t F o u n d5 7
5A
C o n n e c t i o n F a i l 5 A
5B
U p d a t i n gf a i l5 B
5C
U p d a t i n gf a i l5 C
5D
U p d a t i n gf a i l5 D
5E
U p d a t i n gf a i l5 E
Unable to detect USB.
No Firmware File in USB.
The Firmware File in the USB does
not support your model and area.
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Unable to detect USB for Firmware Download.
No Firmware File for Firmware
Download.
Invalid DeviceID in response or
no response from Sub for the "C"
command.
NACK received in response or
no response from Sub for the "L"
command.
No Update Packet received from
CY920 (Time Out).
Abnormal data in Update Packet
received from CY920 (CRCError).
Abnormal data in Update Packet
received from CY920 (PacketNoError).
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
Make sure that the model name and
area are supported by the Firmware
File.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
Disconnect and reconnect the USB
memory.
Make sure that the Firmware File is in
the USB memory.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
59
Page 60
Error
Code
5F
60
61
62
63
64
80
81
82
83
84
85
86
A2
USB Update Error DisplayDetails of Error codeRemedies
U p d a t i n gf a i l5 F
U p d a t i n gf a i l6 0
U p d a t e C h e c k N G6 1
U p d a t i n gf a i l6 2
U p d a t i n gf a i l6 3
U p d a t i n gf a i l6 4
U p d a t i n gf a i l8 0
U p d a t i n gf a i l8 1
U p d a t i n gf a i l8 2
U p d a t i n gf a i l8 3
U p d a t i n gf a i l8 4
U p d a t i n gf a i l8 5
U p d a t i n gf a i l8 6
C o n n e c t i o n F a i l A 2
Setup failure of the XModem
transfer method.
NACK received in response or
no response from Sub for the "P"
command.
Mismatched Check Sum in response or no response from Sub
for the "I" command.
Failed to start up Sub in Power On
sequence during Update.
Failed to transit to Application
Mode.
Failed to transit to Boot Loader
Mode.
Write Enable Latch Bit not set in
Read after issuing the "WREN"
command.
Block Erase failed in Read after
issuing the "BE" command.
No Update Packet received from
CY920 (Time Out).
Abnormal data in Update Packet
received from CY920 (CRCError).
Abnormal data in Update Packet
received from CY920 (Packet No
Error).
Abnormal data in Update Packet
received from CY920 (Data Length
/ Data No).
Mismatched Check Sum in Check
Sum comparison after rewriting.
Unable to detect USB.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
60
Page 61
Error
Code
A3
A4
A6
A7
AE
AF
B1
B2
B3
B4
B5
F i l e s N o t F o u n dA 3
N o t M a t c h F i r mA 4
U p d a t i n gf a i lA 6
U p d a t i n gf a i lA 7
C o n n e c t i o n F a i l A E
F i l e s N o t F o u n dA F
C o n n e c t i o n F a i l B 1
U p d a t i n gf a i lB 2
U p d a t i n gf a i lB 3
U p d a t i n gf a i lB 4
U p d a t i n gf a i lB 5
USB Update Error DisplayDetails of Error codeRemedies
This unit automatically retries the
request several times. Wait until the
No Firmware File in USB.
The Firmware File in the USB does
not support your model and area.
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Unable to detect USB for Firmware Download.
No Firmware File for Firmware
Download.
Time Out in Download (writing to
SDRAM) for Firmware Download.
Error notication received after
rewriting the CY920 Firm.
Error in Firmware Update (Time
Out).
Failed to transit to Boot Loader
Mode.
Failed to transit to Application
Mode.
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
This unit automatically retries the
request several times. Wait until the
Display stops. If the Display stops at the
Error display, press and hold the "Power
operation" button for 5 seconds.
---Checking the rmware version after updating--After updating the rmware, check the version. See "1. Version Display Mode" (page 21 ).
61
Page 62
1.11. Device display during the rmware update
Display the device being updated and the update progress.
Target deviceUSB Update DisplayError code when an error occurs
---Checking the Firmware Version After the Update---
After updating the rmware, check the version. See "1. Version Display Mode" (page 21).
62
Page 63
2. Updating via DPMS
Download the latest rmware from our website and update the rmware.
2.1. Network Connection
(1) System Requirements
• Internet Connection by Broadband Circuit
• Modem
• Router
• Ethernet cable (CAT-5 or greater is recommended)
(2) Setting
Internet
Computer
Modem
ComputerLAN port / Ethernet connector
Router
To WAN port
To LAN port
To LAN port
Ethernet connector of this Unit
2.2. Check and update the rmware
Check if there is a rmware update available. It is also possible to check approximately how long the update will take.
(1) Press the "
SETUP
(2) Press the cursor button to select "General" → "Firmware" → "Update" → "Check for Update".
(3) Press the "
ENTER
• The latest version of the rmware uploaded to the web is displayed.
• If the latest rmware version is on the web, proceed to (4).
• If the latest rmware is already installed, press the "
(4) Select "Start" using the cursor buttons, and then press "
• The power display lights in red and the GUI screen display disappears during the update.
The remaining time of the update is shown on the display of the unit.
• Returns to the normal status after the update is completed.
---Cautions on Firmware Update---
• For the update procedure, a proper broadband Internet connection environment and settings are required.
• Do not turn off the power until updating is completed.
• It takes around 1 hour to complete the update.
Once an update is started, normal operations cannot be performed until it is completed.
The GUI menu settings and image adjustment settings of this unit may be initialized.
Note down the settings before updating, and set them again after updating.
" button on the remote control to display the GUI menu.
" button.
SETUP
" button to exit the menu.
ENTER
".
63
Page 64
2.3. About the error codes
See the following table for details on the error code display, details of the error code, remedies when updating the rmware via DPMS. (DPMS : D&M Product Management Server)
Error
Code
01
02
03
04
05
06
07
DPMS Update Error DisplayDetails of Error codeRemedies
L o g i nf a i l e d0 1
S e r v e ri sb u s y 0 2
C o n n e c t i o n F a i l 0 3
C o n n e c t i o n F a i l 0 4
C o n n e c t i o n F a i l 0 5
C o n n e c t i o n F a i l 0 6
C o n n e c t i o n F a i l 0 7
Failed to log in to DPMS.
Line etc. is congested when logging in to DPMS.
Connection to DPMS failed.
Failed to obtain the entire Firmware information.
Time Out while obtaining the
entire Firmware information.
Failed to obtain the individual
Firmware information.
Time Out while obtaining the
individual Firmware information.
Initialize the unit and try updating
again.
Carry out the update in an environment
that has little network load.
Carry out the update in an environment
that has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
08
C o n n e c t i o n F a i l 0 8
09
C o n n e c t i o n F a i l 0 9
0A
D o w n l o a df a i l0 A
0B
D o w n l o a df a i l0 B
0C
D o w n l o a df a i l0 C
0D
C o n n e c t i o n F a i l 0 D
0E
C o n n e c t i o n F a i l 0 E
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Error(NG) notication received
while requesting Firmware Download.
Error(Server Busy) notication received while requesting Firmware
Download.
Error(Connect failure) notication
received while requesting Firmware Download.
Received value with the invalid
Package Version.
Connection to DPMS failed.
(Cannot get NTP)
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
10
U p d a t i n g f a i l1 0
11
U p d a t i n g f a i l1 1
No Update Packet received from
CY920 (Time Out).
Abnormal data in Update Packet
received from CY920 (CRCError).
64
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Page 65
Error
Code
DPMS Update Error DisplayDetails of Error codeRemedies
12
U p d a t i n g f a i l1 2
13
E r a s ef a i l1 3
14
U p d a t i n g f a i l1 4
15
U p d a t e C h e c k N G1 5
16
U p d a t i n g f a i l1 6
20
C o n n e c t i o n F a i l 2 0
21
C o n n e c t i o n F a i l 2 1
Abnormal data in Update Packet
received from CY920 (Packet No
Error).
Failed in Block Erase before rewriting Main.
Failed in Block Erase while rewriting Main.
Error in Verify after rewriting Main
(Check Sum Error).
Setup failure of the XModem
transfer method.
After SBL Mode IP Address acquisition failure (AutoIP).
After SBL Mode IP Address acquisition failure (Time Out).
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
22
L o g i nf a i l e d2 2
23
S e r v e ri sb u s y 2 3
24
C o n n e c t i o n F a i l 2 4
25
C o n n e c t i o n F a i l 2 5
26
D o w n l o a df a i l2 6
27
C o n n e c t i o n F a i l 2 7
36
L o g i nf a i l e d3 6
DPMS login incorrect notication
after SBL.
DPMS congestion notication
after SBL.
DPMS connection failure notication after SBL.
Failed to transit to SBL Mode.
Error in Firmware Download (Time
Out).
Failed to write to EEPROM after
SBL Mode.
DPMS login incorrect notication.
Initialize the unit and try updating
again.
Carry out the update in an environment
that has little network load.
Carry out the update in an environment
that has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Initialize the unit and try updating
again.
Check the network connection. Carry
out the update in an environment that
has little network load.
Initialize the unit and try updating
again.
Carry out the update in an environment
that has little network load.
37
S e r v e ri sb u s y 3 7
38
C o n n e c t i o n F a i l 3 8
DPMS congestion notication.
DPMS connection failure notication.
65
Carry out the update in an environment
that has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Page 66
Error
Code
39
DPMS Update Error DisplayDetails of Error codeRemedies
C o n n e c t i o n F a i l 3 9
DPMS connection Time Out Error.
Check the network connection. Carry
out the update in an environment that
has little network load.
3A
D o w n l o a df a i l3 A
3B
D o w n l o a df a i l3 B
3C
D o w n l o a df a i l3 C
3D
C o n n e c t i o n F a i l 3 D
3E
C o n n e c t i o n F a i l 3 E
3F
C o n n e c t i o n F a i l 3 F
S u b* * * m i n
50
L o g i nf a i l e d5 0
Error(NG) notication received
while requesting Firmware Download.
Error(Server Busy) notication received while requesting Firmware
Download.
Error(Connect failure) notication
received while requesting Firmware Download.
After SBL Mode IP Address acquisition failure (AutoIP).
After SBL Mode IP Address acquisition failure (Time Out).
Failed to transit to SBL Mode.
DPMS login incorrect notication.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Carry out the update in an environment
that has little network load.
51
S e r v e ri sb u s y 5 1
52
C o n n e c t i o n F a i l 5 2
54
U p d a t i n gf a i l5 4
55
U p d a t i n gf a i l5 5
56
D o w n l o a df a i l5 6
57
D o w n l o a df a i l5 7
58
D o w n l o a df a i l5 8
DPMS congestion notication.
DPMS connection failure notication.
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Error(NG) notication received
while requesting Firmware Download.
Error(Server Busy) notication received while requesting Firmware
Download.
Error(Connect failure) notication
received while requesting Firmware Download.
Carry out the update in an environment
that has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
5A
C o n n e c t i o n F a i l 5 A
Invalid DeviceID in response or
no response from Sub for the "C"
command.
66
Turn off and on the power. Updating
starts automatically.
Page 67
Error
Code
DPMS Update Error DisplayDetails of Error codeRemedies
5B
U p d a t i n gf a i l5 B
5C
U p d a t i n gf a i l5 C
5D
U p d a t i n gf a i l5 D
5E
U p d a t i n gf a i l5 E
5F
U p d a t i n gf a i l5 F
60
U p d a t i n gf a i l6 0
61
U p d a t e C h e c k N G6 1
NACK received in response or
no response from Sub for the "L"
command.
No Update Packet received from
CY920 (Time Out).
Abnormal data in Update Packet
received from CY920 (CRCError).
Abnormal data in Update Packet
received from CY920 (PacketNoError).
Setup failure of the XModem
transfer method.
NACK received in response or
no response from Sub for the "P"
command.
Mismatched Check Sum in response or no response from Sub
for the "I" command.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
62
U p d a t i n gf a i l6 2
80
U p d a t i n gf a i l8 0
81
U p d a t i n gf a i l8 1
82
U p d a t i n gf a i l8 2
83
U p d a t i n gf a i l8 3
84
U p d a t i n gf a i l8 4
85
U p d a t i n gf a i l8 5
Failed to start up Sub in Power On
sequence during Update.
Write Enable Latch Bit not set in
Read after issuing the "WREN"
command.
Block Erase failed in Read after
issuing the "BE" command.
No Update Packet received from
CY920 (Time Out).
Abnormal data in Update Packet
received from CY920 (CRCError).
Abnormal data in Update Packet
received from CY920 (PacketNoError).
Setup failure of the XModem
transfer method.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
Turn off and on the power. Updating
starts automatically.
86
U p d a t i n gf a i l8 6
A0
C o n n e c t i o n F a i l A 0
Mismatched Check Sum in Check
Sum comparison after rewriting.
IP Address acquisition failure
(AutoIP).
67
Turn off and on the power. Updating
starts automatically.
Check the network connection. Carry
out the update in an environment that
has little network load.
Page 68
Error
Code
DPMS Update Error DisplayDetails of Error codeRemedies
A1
C o n n e c t i o n F a i l A 1
A2
L o g i nf a i l e dA 2
A3
S e r v e ri sb u s y A 3
A4
C o n n e c t i o n F a i l A 4
A6
U p d a t i n gf a i lA 6
A7
U p d a t i n gf a i lA 7
AE
D o w n l o a df a i lA E
IP Address acquisition failure
(Time Out).
DPMS login incorrect notication.
DPMS congestion notication.
DPMS connection failure notication.
Error notication received while
requesting the Firmware Info.
Time Out while obtaining Firmware information.
Error(NG) notication received
while requesting Firmware Download.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Check the network connection. Carry
out the update in an environment that
has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
AF
D o w n l o a df a i lA F
B0
D o w n l o a df a i lB 0
B1
D o w n l o a df a i lB 1
B2
U p d a t i n gf a i lB 2
B3
U p d a t i n gf a i lB 3
B4
U p d a t i n gf a i lB 4
B5
U p d a t i n gf a i lB 5
Error(Server Busy) notication received while requesting Firmware
Download.
Error(Connect failure) notication
received while requesting Firmware Download.
Error in Firmware Download (Time
Out).
Error notication received after
rewriting the CY920 Firm.
Error in Firmware Update (Time
Out).
Failed to transit to Boot Loader
Mode.
Failed to transit to Application
Mode.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Turn off and on the power. Updating
starts automatically.
Carry out the update in an environment
that has little network load.
Initialize the unit and try updating
again.
Initialize the unit and try updating
again.
68
Page 69
Device display during the rmware update
Display the device being updated and the update progress.
Target deviceDPMS Update DisplayError code when an error occurs
Main CPU
Audio PLD
DSP
GUI Serial Flash
CY920 second Boot Loader
CY920 Image
CY920 Image (Emergency
Mode)
L1
M a i n : * * %* * * m i n
L1
A P L D : * * %* * * m i n
L1
D S P 1 : * * %* * * m i n
L1
G U I: * * %* * * m i n
L1
E S B L : * * %* * * m i n
L1
E I M G : * * %* * * m i n
L1
U p d a t er e t r y
10 - 16
36 - 3F
50 - 52
54 - 58
5A - 62
50 - 52
54 - 58
5A - 62
50 - 52
54 - 58
5A
62
80 - 86
A0 - A4
A6 - A7
AE - B5
A0 - A4
A6 - A7
AE - B5
–
---Checking the Firmware Version After the Update---
After updating the rmware, check the version.
See "1. Version Display Mode" (page 21).
69
Page 70
ADJUSTMENT
Adjusting Idling Current
1. Preparation
(1) Prepare a DC voltmeter.
(2) Place the unit under normal usage conditions, away from highly ventilated areas such as next to an air conditioning
machine or electric fan.
The set requires an ambient temperature of 15℃ to 30℃ and standard humidity.。
(3) Settings of This Unit
• POWER (Power source switch) STANDBY
• SPEAKER (Speaker terminal) No load
(Do not connect equipment such as speakers or dummy resistors.)
2. Adjustment Procedure
(1) Remove the top cover and turn VR550, VR540, VR530, VR520, VR510, VR570, VR560 of the AMP PCB counterclock-
wise(c) as far as possible.
(2) Connect the DC Voltmeter to the test points.
FRONT-Lch : CN510
FRONT-Rch : CN550
CENTER ch : CN530
SURROUND-Lch : CN520
SURROUND-Rch : CN540
SURROUND-BACK Lch : CN560
SURROUND-BACK Rch : CN570
(3) Connect the power cord to an outlet. Next, press the power button to turn on the power.
(4) Set this unit as follows.
MASTER VOLUME : "---" (
SPEAKER (Speaker terminal) : No load
(Do not connect equipment such as speakers or dummy resistors.)
MODE : MCH STEREO
FUNCTION : DVD
(5) Turn VR550 clockwise (
) and adjust the voltage of the test point to "
x
(6) 10 minutes after the preliminary adjustment, turn VR550 and set the voltage to "
(7) Adjust the variable resistance of each channel using the same method.
min.) : turn counterclockwise to the lowest position.
c
1.5mV ± 0.5mV DC
" within 2 minutes.
2.0mV ± 0.5mV DC
".
DC Voltmeter
AMP UNIT
FR
VR550VR540VR530VR520VR510VR570VR560
CN550CN540CN530CN520CN510CN570CN560
F RchS RchC RchS LchF LchS Back RchS Back Lch
CEN
SLSR
FL
SBRSBL
70
Page 71
SURROUND MODES AND PARAMETERS
SS
SS
SS
SS
SSSS
SSS
SSSS
SSSSS
SSSSS
SSSSS
Sound modes and channel output
This indicates the audio output channels or surround parameters that can be set.
○
This indicates the audio output channels. The output channels depend on the settings of “Speaker Cong.”.
◎
z1
Surr.Parameter
Dynamic
Comp.
z2
Dialog Controlz3Low Frequency
Sound mode
Direct (2-channel)
Direct (Multi-channel)
Stereo
Multi Ch In
Dolby Surround
DTS Neural:X
Dolby Digital
Dolby Digital Plus
Dolby TrueHD
Dolby Atmos
DTS Surround
DTS 96/24
DTS-HD
DTS Express
DTS:X
Multi Ch Stereo
Rock Arena
Jazz Club
Mono Movie
Video Game
Matrix
Virtual
*1 A signal for each channel contained in an input signal is output as audio.
*2 Audio is not output when “Speaker Cong.” - “Surround Back” in the menu is set to “1 spkr”.
*3 Audio is output when the set sound mode name contains “+ Dolby Surround”.
*4 Audio is output when “Subwoofer Mode” in the menu is set to “LFE+Main”.
Sound modes and surround parameters
Sound mode
Direct (2-channel)
Direct (Multi-channel)
Stereo
Multi Ch In
Dolby Surround
DTS Neural:X
Dolby Digital
Dolby Digital Plus
Dolby TrueHD
Dolby Atmos
DTS Surround
DTS 96/24
DTS-HD
DTS Express
DTS:X
Multi Ch Stereo
Rock Arena
Jazz Club
Mono Movie
Video Game
Matrix
Virtual
Surr.Parameter
Room SizeCenter SpreadDTS Neural:X
SS
SSSSS
SSSSSS
SSS
SS
S
Tone
z6
SSSSS
SSSS
SSSSS
SSSS
SSSS
SSSS
SSSS
SSSS
SSSS
SSSS
SSSS
SSSSS
MultEQ® XTz7Dynamic EQz8Dynamic Volume
Audyssey
z4
Delay Time
z8
Restorer
z9
*1 - *6 : “Sound modes and surround parameters”
71
Page 72
Sound mode
SSSS
SSS
SSSS
SSSSS
SSSSS
SSSSS
Direct/Pure Direct (2-channel) z5
Direct/Pure Direct (Multi-channel) z5
Stereo
Multi Ch In
Dolby Surround
DTS Neural:X
Dolby Digital
Dolby Digital Plus
Dolby TrueHD
Dolby Atmos
DTS Surround
DTS 96/24
DTS-HD
DTS Express
DTS:X
Multi Ch Stereo
Rock Arena
Jazz Club
Mono Movie
Video Game
Matrix
Virtual
Surr.Parameter
Room SizeCenter SpreadDTS Neural:X
SS
SSSSS
SSSSSS
SSS
SS
S
Tone
z7
SSSSS
SSSS
SSSSS
SSSS
SSSS
SSSS
SSSS
SSSS
SSSS
SSSS
SSSS
SSSSS
MultEQ® XTz8Dynamic EQz9Dynamic Volume
Audyssey
Restorer
z9
z10
*5, *7 - *10: “Sound modes and surround parameters”
This item can be selected when a Dolby Digital, Dolby Digital Plus, Dolby TrueHD, Dolby Atmos, DTS:X or DTS signal is played.
*1
*2 This item can be selected when a Dolby TrueHD, Dolby Digital or DTS signal is played.
*3 This item can be selected when a DTS:X signal that is compatible with the Dialog Control function is input.
*4 This item can be selected when a Dolby Digital or DTS signal or DVD-Audio is played.
*5 During playback in Pure Direct mode, the surround parameters are the same as in Direct mode.
*6 This setting is available when “Subwoofer Mode” in the menu is set to “LFE+Main”.
*7 This item cannot be set when “Dynamic EQ” is set to “On”.
*8 This item cannot be set when Audyssey® Setup (Speaker Calibration) has not been performed.
*9 This item cannot be set when “MultEQ® XT” is set to “Off”.
*10 This item can be set when the input signal is analog, PCM 48 kHz or 44.1 kHz.
72
Page 73
Types of input signals, and corresponding sound modes
This item can be selected when using any of the Surround Back, Front Height, Top Front, Top Middle, Front Dolby or Surround Dolby speaker.
*1
*2 This item can be selected when surround back speakers are used.
*3 This item can be selected when the input signal is DTS-HD Master Audio.
*4 This item can be selected when the input signal is DTS-HD Hi Resolution.
*5 This item can be selected when the input signal is DTS 96/24.
*6 This can be selected when the Dolby Atmos signal contains the Dolby TrueHD signal.
*7 This can be selected when the Dolby Atmos signal contains the Dolby Digital Plus signal.
*8 The default sound mode for the AirPlay playback is “Direct”.
*9 This item can be selected when the input signals contain surround back signals.
*10 This can be selected when the Dolby Atmos signal contains the Dolby TrueHD or Dolby Digital Plus signal.
73
Page 74
TROUBLE SHOOTING
1. POWER
1.1. The unit does not power on
The unit does not power on
Does the power indicator
on the front panel ash in
green when the power is
turned on?
YES
Does the power display on
the front panel lights green
after approximately 10
seconds?
NO
Does the power indicator on
NO
the front panel ash in red
when the power is turned on?
Is a fuse blown?
Is DC 5 V being supplied
from the SMPS PCB (BN601)
to the DIGITAL PCB?
Check the circuits around
the Microprocessor on the
DIGITAL PCB and replace
any faulty parts.
YES
YES
NO
YES
See "1.2.Fuse is blown."
NO
Is DC5V output even when
NONO
the connector (CN741)
supplying power from the
SMPS PCB to the DIGITAL
PCB is removed?
YESYES
Check for breakages and short circuits
in the circuits and parts between
CN741 on the DIGITAL PCB and the
microprocessor power supply and
replace any faulty parts.
Are there any parts not fully
connected into the connectors that connect the PCBs?
YES
TO "6.SMPS"
(See page 85)
To "3.5. Protection
NO
History Display
Mode"
(See page 44)
Is a fuse blown?
NO
Check the voltage of pins 1,
5 - 7 of N1006 on the DIGITAL PCB while the power
display is ashing in green.
3.3V
Remove the connector (BN501) of the MAIN PCB.
Check the "3.5. Protection history display mode"
(See page 44)
YES
See "1.2.Fuse is blown."
Check the circuits around the Microprocessor
0V
from CN741 on the DIGITAL PCB and replace
any faulty parts.
1.2. Fuse is blown
Blown fuse
Check for leaks and short
circuits in the parts on the
primary side. Replace any
faulty parts.
Check the rectier diode in
the rectier circuit on the
secondary side, and check
for short circuits. Replace
any faulty parts.
Connect the connectors correctly.
Check for short circuits between the
regulator output terminal and GND in
the power supply stabilization circuit.
Replace faulty parts if there is a short
circuit.
Replace the fuse after repair.
74
Page 75
3.MCU_3V3
2.B/P_IRIN_DE
4.VGND(RET_GND)
5.DA+5V
IC721
T7240
T7225
T7241
R7232R7234
R7233
R7238
R7237
C8806
C8807
C8828
C8804
R7236
R7235
T7231
T7232
T7235
R7249R7250R7252
R7251
T7238
T7239
T7236
T7237
T7233
T7234
R8803
R8804
SW5
2. Analog video
MONITOR OUT (CVBS) output NG
Is the power voltage being
output correctly?
+5VV :C8812 : + side
-5VV :C8813 : - side
YES
Is a signal being output from
the video amplier?
Output V :IC881-1pin
YES
Check the cable between the
unit and the monitor or check
the monitor.
IC881, and then check the Blu-ray/DVD
player or the cable between the unit
and the Blu-ray/DVD player.
YES
Check the settings of each IC. Are
the following voltages set?
SW2 :IC881-10pin :3.3V : OK
NO
The CPU(IC751) is faulty.
SW5 :IC881-2pin : 3.3V : OK
YES
The circuit around IC881 is faulty.
C8208
R8527
C8266
R8268
R8269
R8521
R8525
C8515
C8221
C8223
9.CHGND
8.TUNER_INT
7.TUNER_RST
6.TUNER_CE
5.TUNER_SDIO
4.TUNER_SCLK
3.VCC
2.R-OUT
1.L-OUT
CN821
2.CURRENT_GND
3.-12V
1.CURRENT_DET
R8531
C8514
C8245C8244
C8247
C8249
C8251
4.MUTE_+B
5.ASO_DET
JK851
C8519
R8530
R8526
R8529
C8517
C8516
R8519
Q8504Q8505Q8507
R8522
C8513
C8222
C8226
C8508
8.THERMALDET_B
6.DGND
7.DC_PROT
9.AMPSIG_DET
8.THERMALDET_B
R8518
R8524
R8517
R8507
C8505
7.DC_PROT
9.AMPSIG_DET
T7601
R8270
D8208
D8207
C8207
R8242
R8212
L8201
C8210
C8213
C8518
R8528
C8201
C8203
R8208
R8207
C8202
C8212
R8209
CN821
C8204
C8205
Q8506
C8206
R8204
R8206
R8203
R8201
R8202
R8271
R8205
C8211
R8504
R8211
R8210
C8214
R8221
C8209
C8501
R8503
C8502
IC851
R8505
C8507
R8506
R8508
R8510
C8512
R8509
R8512
C8511
R8511
R8514
IC852
R8513
C8509
C8510
C8504
C8503
R8502
D8501
R8501
D8502
C8506
R8240
D8201
C8235
R8241
C8236
D8202
T7122
T7211
B
JK731
D7203D7204
D7208
D7207D7127
D7206
D7205
D7210
D7209
C
C7201
R7204
R7203
R7208
R7207
C7281
D7201
R7202
R7206
R7201
R7205
C7154
R7149
R7151
R7152
R7150
C7163
C7155
L7104
L7101
C7156
R7139
R7141
R7140
R7142
L7106
T7140
T7139
C7166
C7167
IC731
R7308
R7307
R7321
R7306
R7320
R7309
R7319
R7310
C7352
R7311
R7312
R7314
C7390
IC753
C7519
T7507
T7508
T7509
T7510
D7403
D7404
IC754
C7389
C7388
Q7421
Q7423
Q7420
Q7422
R7561
R7560
R7563
R7562
R7559
R7565
R7564
R7619
CN753
C7382
L7603
T7202
T7201
C
DDC_CLK
DDC_DATA
B
D7202
+5V
T7203
T7204
Q7202
HPD
T7126T7125
Q7201
X7101
C7153
R7147
R7148
C7162
R7131
R7132
C7314
T7310
T7309
R7325
R7324
R7323
C7328
R7347
R7322
T7308
T7307
R7348
R7349
T7506
T7505
T7504
T7503
R7574
C7516
R7575
D7502
R7576
R7578
C7517
Q7501
R7577
T7221
R7612
Q7604
Q7605
R7618
R7623
L7607L7606L7605
C7603
L7602
T7212
DDC_CLK
DDC_DATA
+5V
T7213
T7214
HPD
D7214
D7213
D7216 D7215
Q7212
Q7211
D7230
D7231
B
R7254
R7253
R7256
R7257
D7212
R7214
R7213
R7218
R7217
A
D7211
R7216
C7211
R7212
R7211
R7260
R7259
C7275
C7274
C7273
R7215
C7309
T7302
T7301
L7303
C7317
C7311
C7310
L7304
C7318
C7319
R7303
R7302
L7305
C7320
C7326
T7312
C7325
T7311
T7304
T7306
IC749
R7351
R7350
CN731
C7386
C7387
R7410
R7409
R7407
R7408
Q7419
L7453
C7384
R7404
R7403
L7454
C7383
D7402
R7402
C7466
R7401
D7401
IC748
L7483
C7381
L7604
CN762
6.FRONT_RLY
8.SB_RLY
3.H/P_RLY
7.C/S_RLY
2.RLY_GND
4.HI-B_RLY
5.+12V
CEC
DDC_DATA
D7122
T7123
JK721
HPD
T7124
D7128
D7124 D7123
D7129D7130
R7123
R7124
R7127
D7126 D7125
R7145
R7144
R7135
D7121
R7122
R7121
R7136
R7137
R7138
IC701
C7121
C7120
C7168
L7302
C7315
R7333
C7169
C7339
L7111
R7329
C7351
BN702
C7338
C7340
L7308
L7307
X7301
C7342
C7341
C7350
R7330
R7327
R7328
R7326
C7335
L7306
R7536
R7537
R7538
R7580
R7539
R7541
R7540
R7544
R7545
R7543
R7546
R7542
R7547
R7548
R7549
R7550
R7552
R7551
R7582
R7581
R7553
R7554
R7555
C7512
C7513
R7506
R7501
R7556
R7503
R7502
Q7607
Q7606
C7605
R7625
R7628
R7626
C7604
R7630
R7624
R7629
R7627
BAR CODE LABEL
BAR CODE LABEL
T7112
T7121
DDC_CLK
+5V
JK711JK701JK751
D7120
R7128
C7103
R7125
R7126
L7107
C7157
D7501
IC751
R7507
C7504C7503
T7111
DDC_DATA
DDC_CLK
DDC_CLK
T7101
DDC_DATA
T7102
+5V
T7113
T7114
HPD
D7119
D7116D7115
R7115
D7111
R7112
R7116
R7111
D7110
D7109
D7113
D7108D7107 D7104
D7114
D7118
D7117
R7118
C7102
R7113
R7117
R7114
D7112
BN701
T8010
CN805
T8011
T8012
T8013
SW801
T8002
T8004
CN803
T8001
T8003
C7170
T8009
T8008
T8007
T8006
CN802
C7180
R7531
R7566
VER.
OPEN
X1200W E3
X1200W E2
0
X1200W E1C
10K
R7579
R7527
3K3
X1210W E1C
R7526
X1200W JP
10K
R7525
S710W E3
18K
R7524
IC ICT ADJ1 ADJ2 RP
R7516
R7514
R7511
X7501
CN783
L7109
CN701
R7512
HPD_A
T7138
DDCA_SDA
T7136
BN702
T7133
TXEN
CEC
T7134
C7177
C7174
D7131
C7173
C7175
C7176
27.DGND
27.DGND
R7103
R7104
R7107
T7103
+5V
D7105D7106
D7101
T7104
HPD
CN804
D7103
Q7102
Q7101
T8016
T8015
HPD
C8024
R8042
RN804
L8005
BK801
CMD1A924
R8043
C8023
C8003
L8001
C8001
C7372
C7492
Q7414
Q7404
R7484
R7483
C7491
C7371
R7494
R7493
Q7403
Q7413
R7607
R7606
R7605
R7582R7581
0
OPEN
R7601
10K
18K
22K
R7603 R7602
3K3
MP_CUP12739Z_A
CEC3.3V
T7132
T7135
RXA_5V
CEC5V
T7131
T7137
DDCA_SCL
C7179
C7178
16.RED_LED
17.GRN_LED
18.RC_IN
19.FL_RST
16.RED_LED
17.GRN_LED
18.RC_IN
19.FL_RST
21.FL_CLK
21.FL_CLK
14.KEY_2
15.KEY_1
14.KEY_2
15.KEY_1
20.FL_CE
20.FL_CE
22.FL_DATA
23.CPU_POWER
24.MCU+5V
25.MCU_3V3
26.DGND
22.FL_DATA
23.CPU_POWER
24.MCU+5V
25.MCU_3V3
26.DGND
R7108
R7609
R7102
R7106
R7101
L8004
C7490
R7604
C7601
12.VSEL_B
13.KEY_3
12.VSEL_B
13.KEY_3
CN763
R7105
Q7601
R7608
IC761
C7602
11.VSEL_A
11.VSEL_A
10.H/P_DET
10.H/P_DET
T8014
T8018
C7392
Q7402
Q7425
Q7401
CN771
Pb
7.MIC_SIGNAL
8.MIC_GND
6.-12V
9.B/P_IRIN_DE
7.MIC_SIGNAL
8.MIC_GND
6.-12V
9.B/P_IRIN_DE
C8012
R8041
R7440
C7391
R7481
R7437
R7482
C7489
Q7424
T7767
T7765
T7764
T7763
T7762
T7761
L7503
C7521
L7501
L7502
C7520
L7504
2.ISEL_B
3.MIC_DET
2.ISEL_B
3.MIC_DET
4.POWER_KEY
5.+12V
4.POWER_KEY
5.+12V
CN801
R7436
T7802
T7801
1.ISEL_A
1.ISEL_A
JK772
JK773
R7702
R7701
C7701
R7734
R7735
C7726
R7738
JK801
D8004
D8002
D8001
D8003
L8008
L8007
C8017
C8016
T7753
T7781
T7782
T7783
R7775
IC773
C7725
BN704
C7712
C7715
R7720
RN762
R7722
IC772
L7482
C7713
R7726
R7727
R7724
R7723
R7725
RN787
C7494
Q7406
RN791
R7485
R7486
C7493
RN794
RN788
C7823
C7824
C7825
C7826
RN793
R7838
Q7405
C7827
D
C7807
R7839
D
L7802
R7840
R7841
CN781
C7828
C7829
RN790 RN789
T7804
RN781
T7803
RN782
L7801
C7831
R7850
C7806
CN782
L7514
L7513
L7512
L7511
L7510
L7509
L7508
L7507
L7506
L7505
CN751
R7736
C7727
R7710
T7760T7759T7758T7757
R7751
R7715
IC781
IC783
L7515
JK771
R7737
D7701
C7704
C7702
R7706
R7707
R7705
R7703
JK822
C8261
R7708
R7739
IC771
RN765
RN766
RN761
R7728
R7740
R7860
RN785
RN786
R7803
L7519
L7518
L7517
L7516
C8260
C7703
R7709
R8516
C7705
R8515
Q8503
Q8502
Q8501
Q8202
Q8201
Q8203
T7756
T7807
DATADIR1
T7752
T7754
64FSDIR1
T7751
R7755
R7767
R7768
R7766
R7753
RN767
R7752
C7723
C7717
X7701
C7716
C7721
T7806
R7859
T7805
R7837
R7836
R7835
R7804
R7805
R7809
C7523
L7523
L7521
L7524
L7527
L7526
L7525
R8267
C8265
R7704
FSDIR1
D8206
256FSDIR1
R7756
R7774
R7773
R7772
R7771
RN769
RN768
R7826R7825
R7862
RN795
RN783
R7861
R7822
R7821
R7819
R7817
R7816
R7815
R7814
R7811
IC782
C7522
R8265
R8266
R8219
C8219
C8216
C8215
C8263
R8257
D8503
D8504
C8520
R8259
R8260
T7755
R8246
C8240
R8061
C8064
R8062
R7832R7831
R7830R7829
R7828R7827
C7815
T795
R7823
C7814
DAC256FS
R7813
R7812
R7810
C7902
L7520
L7522
C8264
R8262
C8262
R8263
Q8204
Q8205
R8261
R8264
C8227
C8228
C7708
C8259
R8245
C8239
C8063
IC805
R8055
C7999
C7995
C7808
X7801
T794
C7901
R7901
R7903
T791
R7904
DAC_MUTE
R7905
C7908
C7991
C8258
C8257
C7707
R7713
R7714
C7709
C7710
C8057
C8243
IC806
C8058
R9093
R8064
C8059
R8056
R8057
R8059
C8061
C8062
C8060
D8051
R8063
R7918
R7915
BN703
C7909
R7906
DACFS
DAC64FS
DACDATAF
T793
C8000
R8236
C8830
C8831
C7910
C7992
L8202
R7926
R7925
C7906
R7911
R7912
R7922
R7921
C7955
R7938
IC791
R7931
T792
R7932
R7942
R7941
C7942 C7932 C7922 C7912
R7946
R7945
C7975
R7951
R7952
R7962
C7905
R7961
C7904
C7962 C7952
R7958
R7955
R7966
R7965
R7971
R7972
R7982
R7981
C7916
C8253
C8252
C8255
9.FL
10.AGND
11.SBR
12.AGND
13.SBL
14.AGND
15.+12V
CN822
C7982 C7972
8.AGND
JK821
C8225
R8214
R8213
R8216
R8217
R8215
C8218
C8217
R8218
R8220
C8220
C8224
R8520
R8230
R8231
R8523
R8228
R8227
R8226
R8225
R8224
R8223
R8222
IC821
C8229
C8230
C7915
IC792
R7919
R7929
C7923
C7945
IC793
R7939
R7949
R7935
C7965
C7943
IC794
C8246
R7959
R7969
C7985
C7963
IC795
R7979
R7989
C8248
C7925
C7935
R7978
C8250
R7975
R7986
R7985
C7983
C7926
1.FR
2.AGND
3.SR
4.AGND
5.CEN
6.AGND
7.SL
5.ASO_DET
L7611
L7614
CN761
1.CURRENT_DET
DIGITAL (COMPONENT SIDE)
1.DGND
C8809
CN754
L7530
L7529
R8802
IC881
L7528
C8810
C8813
C8812
C8805
R8801
+5VV
C8825
C8826
Output V
C8824
C8808
SW2
C8811
Vin3
-5VV
75
Page 76
3. HDMI/DVI
3.1. No picture or sound is output (HDMI to HDMI)
No picture or sound is output.
Check the connection of the HDMI/DVI cable.
(1) Is the HDMI/DVI cable correctly inserted?
YES
(2) Is an HDMI/DVI selector, repeater or image quality improvement
device being used?
NO
(3) Is a certied HDMI cable (with the HDMI mark) being used?
YES
(4) Is the HDMI/DVI cable shorter than 5m?
YES
(5) Are a picture and sound output when a different HDMI/DVI cable
is used?
NO
NO
Check the connection of the HDMI/DVI
cable.
YES
Remove all of these and connect only the
HDMI/DVI cable.
NO
Use a certied HDMI cable (with the HDMI
mark).
Replace the HDMI/DVI cable with the one
NO
shorter than 5m (2m is recommended) and
check again.
YES
The HDMI/DVI cable is faulty.
Check the Blu-ray/DVD player.
(6) Are the HDMI output settings of the Blu-ray/DVD player correct?
YES
(7) When using a DENON Blu-ray/DVD player, is the "HDMI" indicator
of the uorescent display lit?
Proceed to YES when using a Blu-ray/DVD player produced by
other manufactures.
YES
NO
(9) Is sound output from the speaker terminal of this unit when the
power of the TV is turned off or the cable connecting the TV to this
unit is removed?
(8) Are a picture and sound output
when the resolution of the Blu-ray/
DVD player is changed?
NO
NO
(10) Are a picture and sound
output when a different Bluray/DVD player is used?
NO
Check the instruction manual of the Bluray/DVD player and set the HDMI output
correctly.
Set the output resolution of the Blu-ray/
YES
DVD player to the resolution supported by
the TV.
YES
The Blu-ray/DVD player may not support
the HDCP repeater function.
Refer to the manufacturer of the Blu-ray/
DVD player.
YES
The Blu-ray/DVD player is faulty.
NO
76
Page 77
Check the TV.
(11) Does the TV support HDCP?
YES
(12) Does the TV support 1080P/4K?
YES
(13) Is the TV input setting set to HDMI?
YES
(14) Are a picture and sound output when a different TV is used?
YES
Check the unit.
See "AVR-X1200W-S710W_HDMI Rx-Tx Failure Detection Procedure
Manual ver_1.00" of SDI.
NO
Use a TV that supports HDCP. Computer monitors cannot be used.
If the TV does not support 1080P/4K, a picture
NO
cannot be output even if the Blu-ray/DVD
player is set to 1080P/4K.
NO
Check the instruction manual of the TV and
check the input setting.
NO
The TV is faulty.
77
Page 78
4. AUDIO
4.1. AUDIOCHECK
Noaudiooutput
CHECK1INPUTSURROND MODESOURCE
Audio output OK?ANALOG 2CHDIRECTANALOG
YES
CHECK2INPUTSURROND MODESOURCE
Audio output OK?COAX or OPT-
YES
CHECK3INPUTSURROND MODESOURCE
Audio output OK?ANALOG 2CHMULTICH STEREOANALOG
YES
CHECK4INPUTSURROND MODESOURCE
Audio output OK?HDMI-
YES
CHECK5INPUTSURROND MODESOURCE
Audio output OK?HDMI-
YES(DIGITALAUDIOBLOCKisOK)
(PCM or DolbyDigital or dts…)
(PCM2ch or DolbyDigital or dts…)
(DolbyTrueHD or dtsHD MA)
Legacy
Legacy
HBR audio
NO
Check the ANALOG AUDIO
BLOCK
NO
Check the DIGITAL AUDIO BLOCK
NO
Check the ADC BLOCK
NO
Check the HDMI BLOCK
Check for other causes
AVR's (connected in HDMI) audio out-
Check the DIGITAL AUDIO BLOCK
NO
CHECK6INPUTConnect
HDMIThis unit's HDMI OUT → Other AVR's HDMI IN
put OK?
YES
SettingSURROND MODESOURCE
CEC STANDBY-HBR audio(DolbyTrueHD or dtsHD MA)
NO
Check the HDMI BLOCK
78
Page 79
4.2.PowerAMP(AMPPCB)
No audio output.
Protection is activated.
YES
Is the power transistor open or short circuited?
2SB1560/2SD2390
NO
Is the emitter resistor of the power transistor open?
0.47 Ω
NO
Is the base resistor of the power transistor
open?
4.7 Ω
NO
Is the trimmer potentiometer between the
base of the power transistor open?
1k Ω
NO
Are any other transistors faulty?
NO
Are any other resistors faulty?
YES
Replace the power transistor.
YES
Replace the emitter resistor.
YES
Replace the base resistor.
YES
Replace the trimmer potentiometers.
YES
Replace the transistor.
YES
Replace the resistor.
NO
Turn on the power and, check that the voltage of each part is correct and that there is an idling
current.
79
Page 80
4.3. Analogaudio
No audio output.
Is a voltage of ± 12 V supplied to
DIGITAL PCB CN823?
YES
Is there an audio signal in DIGITAL
PCB CN822?
NO
Is the serial data for electronic volume
sent to the IC821 of DIGITAL PCB?
YES
Reconnect the connectors correctly.
If the malfunctioning channel and function can be identied, check the corresponding signal path.
NO
Repair the ± 12V power supply.
YES
Repair the power amplier.
NO
Check the CPU.
80
Page 81
5. Network/Bluetooth/USB
5.1.Cannotconnecttothenetwork
Is the LAN cable correctly inserted?
YES
YES
Are the network settings of this unit correct?
YES
Checktheconnectionenvironment
NO
Insert the LAN cable correctly and then turn on the
power again.
Checktheconnectionenvironment
Set the IP address, etc. correctly.
NO
When the static IP address is used, check that no other
devices have the same IP address and that the subnet
mask settings are correct.
Are peripheral devices such as the router and hub connected to this
unit correctly?
YES
Are the router settings correct?
YES
Checkingtheunit
Can the voltage (5V) be conrmed on pin 1 of CN741?
YES
Can the D3.3V output voltage (3.3 V) to
IC741 (DC-DC Conv.) be conrmed?
NONO
Is MAIN_POWER (IC751 127 pin) "Hi" ?
NO
Connect the peripheral devices correctly.
Check the instruction manual of the router and cong-
NO
ure the settings correctly.
Check that there are no connection restrictions by MAC
addresses, etc.
NO
The circuit between the AC inlet and CN741 is faulty.
Check the SMPS PCB.
The circuit of MAIN_POWER between
IC751 and IC741 are faulty.
YES
YES
The circuit around IC741(DC-DC.Conv.)
is faulty.
81
Page 82
Can the NET3.3V output voltage (3.3 V)
to Q7404 (FET-SW) be conrmed?
NO
Is E_POWER1 (IC751 uCOM 53 pin) "Hi"
?
NO
The circuit of E_POWER1 between
Q7404 and IC751 are faulty.
YES
Can the NET1.2V output voltage (1.2 V)
to IC743 (DC-DC Conv.) be conrmed?
YES
Can the NET2.5V output voltage (2.5 V)
to IC742 (DC-DC Conv.) be conrmed?
YES
NO
Is E_POWER4 (IC751 uCOM 61 pin) "Hi"
?
NO
Is E_POWER2 (IC751 uCOM 55 pin) "Hi"
?
YES
The circuit around Q7404 (FET-SW) is
faulty.
NO
The circuit of E_POWER4 between
IC751 and IC743 are faulty.
YES
The circuit around IC743(DC-DC.Conv.)
is faulty.
NO
The circuit of E_POWER2 between
IC751 and IC741 are faulty.
YES
The circuit around IC742(DC-DC.Conv.)
is faulty.
NO
Can the NET1.8V output voltage (1.8 V)
to Q7402 (FET-8W) be conrmed?
YES
Is E_POWER3 (IC751 uCOM 56 pin) "Hi"
?
Are the versions of the Ethernet SBL and IMG displayed in Version
Check Mode?
YES
The circuit around CY920 is faulty.
NO
The Ethernet software is faulty.
NO
The circuit of E_POWER3 between
IC751 and Q7402 are faulty.
YES
The circuit around Q7402 (FET-SW) is
faulty.
82
Page 83
5.2.CannotestablishaBluetoothconnection
ChecktheBluetoothdevicebeingused
Is the Bluetooth device compatible with the A2DP prole?
NO
YES
NO
Is the Bluetooth function enabled on the Bluetooth device?
YES
Checkingtheunit
NO
Is the Wi-Fi/BT antenna cable inserted correctly into CY920?
YES
In the same way as for Network connection troubleshooting, check the CY920
power supply and Ethernet SBL, and that the IMG version is displayed correctly.
Use a device that is A2DP prole compatible.
Enable the Bluetooth function and try connecting again.
Connect the Wi-Fi/BT antenna cable correctly.
83
Page 84
5.3.CannotrecognizetheconnectedUSBdevice
ChecktheUSBdevicebeingused
Is a USB hub being used?
NO
Is the USB device supported by this unit?
YES
Checkingtheunit
Are CN804 of the DIGITAL PCB and BN104 of the USB PCB correctly
connected?
YES
Can a voltage (5V) be conrmed between pin 1 and pin 4 of JK101
(USB Connector) on USB PCB?
YES
The USB signal circuit between CY920 and JK101 of the USB PCB are
faulty.
YES
Do not use a USB hub.
This unit supports devices in the FAT16-
NO
and FAT32-formatted mass storage class,
MTP-compatible devices and iPod devices
(except for some models).
NO
Connect the connectors correctly.
NO
The circuit around IC854 of the DIGITAL PCB
is faulty.
84
Page 85
6. SMPS
DC 5V is not output.
Is IC601(TOP268VG) damaged?
NO
YES
Replace the IC601(TOP268VG) and
D6001 - D6004.
Is the fuse (F6001) functioning properly?
NO
Are there any short circuits caused by
the soldering on the PCB?