Denon AVR-1911 Service Manual

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SERVICE MANUAL
MODEL JP E3 E2 EK EA E1 E1K E1C
Ver. 4
Please refer to the MODIFICATION NOTICE.
AVR-1911
AVR-791
s
33 3
33
AV SURROUND RECEIVER
s
For purposes of improvement, specifi cations and design are subject to change without notice.
•
Please use this service manual with referring to the operating instructions without fail.
•
Some illustrations using in this service manual are slightly different from the actual set.
•
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D&M Holdings Inc.
S0088-1V04DM/DG1009
Copyright 2010 D&M Holdings Inc. All rights reserved.
WARNING: Violators will be prosecuted to the maximum extent possible.
SAFETY PRECAUTIONS
The following check should be performed for the continued protection of the customer and service technician.
LEAKAGE CURRENT CHECK
Before returning the unit to the customer, make sure you make either (1) a leakage current check or (2) a line to chassis resistance check. if the leakage current exceeds 0.5 milliamps, or if the resistance from chassis to either side of the power cord is less than 460 kohms, the unit is defective. Be sure to test for leakage current with the AC plug in both polarities, in addition, in each power ON, OFF and STANDBY mode, if applicable.
CAUTION
Please heed the points listed below during servicing and inspection.
◎Heed the cautions!
Spots requiring particular attention when servicing, such as the cabinet, parts, chassis,etc., have cautions indicated on labels. be sure to heed these causions and the cautions indicated in the handling instructions.
◎Caution concerning electric shock!
(1) An AC voltage is impressed on this set, so touching
internal metal parts when the set is energized could cause electric shock. Take care to avoid electric shock, by for example using an isolating transformer and gloves when servicing while the set is energized, unplugging the power cord when replacing parts, etc.
(2) Tere are high voltage parts inside. Handle with extra
care when the set is energized.
◎ Caution concerning disassembly and
assembly!
Through great care is taken when manufacturing parts from sheet metal, there may in some rare cases be burrs on the edges of parts which could cause injury if fi ngers are moved across them. Use gloves to protect your hands.
◎Only use designated parts!
The set's parts have specific safety properties (fire resistance, voltage resistance, etc.). For replacement parts, be sure to use parts which have the same poroperties. In particular, for the important safety parts that are marked z on wiring diagrams and parts lists, be sure to use the designated parts.
◎ Be sure to mount parts and arrange the wires
as they were originally!
For safety seasons, some parts use tape, tubes or other insulating materials, and some parts are mounted away from the surface of printed circuit boards. Care is also taken with the positions of the wores omsode amd clamps are used to keep wires away from heating and high voltage parts, so be sure to set everything back as it was originally.
◎Inspect for safety after servicing!
Check that all screws, parts and wires removed or disconnected for servicing have been put back in their original positions, inspect that no parts around the area that has been serviced have been negatively affected, conduct an inslation check on the external metal connectors and between the blades of the power plug, and otherwise check that safety is ensured.
(Insulation check procedure) Unplug the power cord from the power outlet, disconnect the antenna, plugs, etc., and turn the power switch on. Using a 500V insulation resistance tester, check that the inplug and the externally exposed metal parts (antenna terminal, headphones terminal, input terminal, etc.) is 1MΩ or greater. If it is less, the set must be inspected and repaired.
CAUTION
Concerning important safety
parts
Many of the electric and structural parts used in the set have special safety properties. In most cases these properties are difficult to distinguish by sight, and using replacement parts with higher ratings (rated power and withstand voltage) does not necessarily guarantee that safety performance will be poreserved. Parts with safety properties are indicated as shown below on the wiring diagrams and parts lists is this service manual. Be sure to replace them with parts with the designated part number.
(1) Schematic diagrams ......Indicated by the z mark.
(2) Parts lists ......Indicated by the z mark.
Using parts other than the designated parts could result in electric shock, fi res or other dangerous situations.
2

NOTE FOR SCHEMATIC DIAGRAM

WARNING:
Parts marked with this symbol z have critical characteristics. Use ONLY replacement parts recommended by the manufacture
CAUTION:
Before returning the unit to the customer, make sure you make either (1) a leakage current check or (2) a line to chassis resistance check. If the leakage current exceeds 0.5 milliamps, or if the resistance from chassis to either side of the power cord is less than 460 kohms, the unit is defective.
WARNING:
DO NOT return the unit to the customer until the problem is located and corrected.
NOTICE:
ALL RESISTANCE VALUES IN OHM. k=1,000 OHM / M=1,000,000 OHM ALL CAPACITANCE VALUES IN MICRO FARAD. P=MICRO-MICRO FARAD EACH VOLTAGE AND CURRENT ARE MEASURED AT NO SIGNAL INPUT CONDITION. CIRCUIT AND PARTS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.
r.

NOTE FOR PARTS LIST

Parts for which "nsp" is indicated on this table cannot be supplied.
1. When ordering of part, clearly indicate "1" and "I" (i) to avoid mis-supplying.
2.
3.
Ordering part without stating its part number can not be supplied.
4.
Part indicated with the mark "" is not illustrated in the exploded view.
5.
Not including General-purpose Carbon Film Resistor in the P.W.Board parts list. (Refer to the Schematic Diagram for those parts.)
6.
Not including General-purpose Carbon Chip Resistor in the P.W.Board parts list. (Refer to the Schematic Diagram for those parts.)
WARNING:
Resistors
Ex.: RN
* Resistance
Capacitors
Ex.: CE
* Capacity (electrolyte only)
* Capacity (except electrolyte)
When the dielectric strength is indicated in AC,"AC" is included after the dieelectric strength value.
Parts marked with this symbol z have critical characteristics. Use ONLY replacement parts recommended by the manufacturer.
14K
Type
RD : Carbon RC : Composition RS : Metal oxide film RW: winding RN : Metal film RK : Metal mixture
: Units: ohm
Type
CE : Aluminum foil
electrolytic
CA : Aluminium solid
electrolytic
CS : Tantalum electrolytic CQ: Film CK : Ceramic CC : Ceramic CP : Oil CM: Mica CF : Metallized CH : Metallized
Units:μF.
Units:pF
Shape and per­formance
2
Indicates number of zeros after effective number. 2-digit effective number.
1-digit effective number.
2-digit effective number, decimal point indicated by R.
04W
Shape and per­formance
2
Indicates number of zeros after effective number. 2-digit effective number.
2
Indicates number of zeros after efective number. (More than 2) 2-digit effective number.
2E
Power
2B : 1/8 W 2E : 1/4 W 2H : 1/2 W 3A : 1 W 3D : 2 W 3F : 3 W 3H : 5 W
1800ohm=1.8kohm1 8
1.2ohm1 R 2
1H
Dielectric strength
0J : 6.3 V 1A : 10 V 1C : 16 V 1E : 25 V 1V : 35 V 1H : 50 V 2A : 100 V 2B : 125 V 2C : 160 V 2D : 200 V 2E : 250 V 2H : 500 V 2J : 630 V
2200μF2 2
2200pF=0.0022μF2 2
182
Resist­ance
F:±1% G:±2% J:±5% K:±10% M:±20%
3R2
CapacityMAllowable
G
Allowable error
P : Pulse-resistant type NL : Low noise type NB : Non-burning type FR : Fuse-resistor F : Lead wire forming
error
F:±1% G:±2% J:±5% K:±10% M:±20% Z:±80%
: - 20%
P : +100% C:±0.25pF D:±0.5pF = : Others
FR
Others
BP
Others
HS : High stability type BP : Non-polar type HR : Ripple-resistant type DL : For change and discharge HF : For assuring high requency U : UL part C : CSA part W : UL-CSA part F : Lead wire forming
2
Units:μF.
1
Units:pF
2.2μF2 R
1-digit effective number.
2-digit effective number, decimal point indicated by R
220pF2 2
Indicates number of zeros after effective numver. (0 or 1)
2-digit effective number.
3

TECHNICAL SPECIFICATIONS

n Audio Section
Power amplifi er Rated output :
Front : 90 W + 90 W (8 Ω, 20 Hz – 20 kHz with 0.08 % T.H.D.) 125 W + 125 W (6 Ω, 1 kHz with 0.7 % T.H.D.) 140W+140W(6 Ω, JEITA)
Center : 90 W (8 Ω, 20 Hz – 20 kHz with 0.08 % T.H.D.) 125 W (6 Ω, 1 kHz with 0.7 % T.H.D.) 140W(6 Ω, JEITA)
Surround : 90 W + 90 W (8 Ω, 20 Hz – 20 kHz with 0.08 % T.H.D.) 125 W + 125 W (6 Ω, 1 kHz with 0.7 % T.H.D.) 140W+140W(6 Ω, JEITA)
Surround back: 125 W + 125 W (6 Ω, 1 kHz with 0.7 % T.H.D.) 140W+140W(6 Ω, JEITA)
Output connectors : 6 – 16 Ω
Analog
Input sensitivity/Input impedance : 200 mV/47 kΩ Frequency response: 10 Hz – 100 kHz — +1, –3 dB (DIRECT mode) S/N : 100 dB (IHF–A weighted, DIRECT mode)
n Video Section
Standard video connectors Input/output level and impedance : 1 Vp-p, 75 Ω Frequency response : 5 Hz – 10 MHz — +1, –3 dB
n HD Radio section (for 1911E3)
[FM](Note: μV at 75 Ω, 0 dBf = 1 x 10
Receiving Range :
[FM] 87.5 MHz – 107.9 MHz
Usable Sensitivity :
[FM]1.5 μV (14.8 dBf)
S/N (IHF-A) :
[FM]MONO 78 dB
STEREO 68 dB HD 85 dB
Total harmonic Distortion (at 1 kHz) :
[FM]MONO 0.1 %
STEREO 0.2 % HD 0.02 % 0.02 %

DIMENSION

90 W + 90 W (8 Ω, 20 Hz – 20 kHz with 0.08 % T.H.D.)
–15
W)
[AM]530 kHz – 1710 kHz
[AM]20 μV
[AM]
85 dB
[AM]
s
n Tuner section (for 1911E2,1911E1C,791E3,791EA)
[FM](Note: μV at 75 Ω, 0 dBf = 1 x 10
Receiving Range (for 791E3) :
[FM] 87.5 MHz – 107.9 MHz
Receiving Range (for 1911E2,1911E1C,791EA) :
[FM] 87.5 MHz – 108.0 MHz
Usable Sensitivity :
[FM]1.2 μV (12.8 dBf)
50 dB Quieting Sensitivity (for 791E3) :
[FM]MONO 2.8 μV (20.2 dBf)
50 dB Quieting Sensitivity (for 1911E2,1911E1C,791EA) :
[FM]MONO 2.0 μV (17.3 dBf)
STEREO 42 μV (34.5 dBf)
S/N (IHF-A) (for 791E3) :
[FM]MONO 70 dB
STEREO 67 dB
S/N (IHF-A) (for 1911E2,1911E1C,791EA) :
[FM]MONO 72 dB
STEREO 67 dB
Total harmonic Distortion (at 1 kHz) (for 791E3) :
[FM]MONO 0.7 %
STEREO 1.0 %
Total harmonic Distortion (at 1 kHz) (for 1911E2,1911E1C,791EA) :
[FM]MONO 0.3 %
STEREO 0.7 %
[AM]18 μV
–15
W)
[AM]520 kHz – 1710 kHz
[AM]522 kHz – 1611 kHz
n General
Power supply : AC 120 V, 60 Hz (for 1911E3,791E3) AC 230 V, 50 Hz (for 1911E2,791EA) AC 220 V, 50 Hz (for 1911E1C)
Power consumption :
460 W
0.1 W (Standby) 3 W (CEC standby)
Maximum external dimensions :
434 (W) x 171 (H) x 381 (D) mm Weight : 10.2 kg
n Remote Control Unit (RC-1146)
Batteries : R6/AA Type (two batteries) Maximum external dimensions : 53 (W) x 224 (H) x 28 (D) mm Weight : 160 g (including batteries)
266
44.2
34.5
102
18.5
344
434
21.4
381
214.5
338.9
54.7
20.7
155
171
16
The illustration is AVR-791 E3 model.
4

CAUTION IN SERVICING

Initializing AV SURROUND RECEIVER
AV SURROUND RECEIVER initialization should be performed when the μcom, peripheral parts of μcom, and Digital P.W.B. are replaced.
1. Turn off the power using ON/STANDBY button.
2. Press ON/STANDBY button while simultaneously pressing SURROUND MODE 0 and SURROUND MODE buttons.
3. Check that the entire display is fl ashing with an interval of about 1 second, and release your fi ngers from the 2 buttons and the microprocessor will be initialized.
Note: •If step 3 does not work, start over from step 1.
All user settings will be lost and this factory setting will be recovered when this initialization mode.
So make sure to memorize your setting for restoring after the initialization.
1
ON/STANDBY
SURROUND MODE 1
SURROUND MODE 0
Service Jigs
When you repair the printing board, you can use the following JIG (Extension cable kit). Please order to Denon Offi cial Service Distributor in your region if necessary.
8U-110084S : EXTENSION UNIT KIT : 1 Set (Refer to 20 page)
When you update the JIG (RS232C to internal connector conversion adapter with 4P FFC cable kit ). Please order to Denon Offi cial Service Distributor in your region if necessary.
rmware, you can use the following
s
s
8U-210100S : WRITING KIT : 1 Set (Refer to 22 page)
5

DISASSEMBLY

• Disassemble in order of the arrow of the fi gure of following fl ow.
• In the case of the re-assembling, assemble it in order of the reverse of the following fl ow.
• In the case of the re-assembling, observe "attention of assembling" it.
• If wire bundles are untied or moved to perform adjustment or parts replacement etc., be sure to rearrange them neatly as they were originally bundled or placed afterward. Otherwise, incorrect arrangement can be a cause of noise generation.
CABINET TOP
FRONT PANEL ASSY
Refer to "DISASSEMBLY
1. FRONT PANEL ASSY"
and "EXPLODED VIEW"
PCB FUNCTION
(Ref. No. of EXPLODED VIEW : 11)
PCB H/P
(Ref. No. of EXPLODED VIEW : 14)
PCB USB
(Ref. No. of EXPLODED VIEW : 21)
PCB FRONT
(Ref. No. of EXPLODED VIEW : 22)
PCB FUNCTION_CNT
(Ref. No. of EXPLODED VIEW : 23)
TRANS MAIN
Refer to "DISASSEMBLY
6. TRANS MAIN"
and "EXPLODED VIEW"
TRANS MAIN
(Ref. No. of EXPLODED VIEW : 46)
RADIATOR ASSY
Refer to "DISASSEMBLY
2. RADIATOR ASSY"
and "EXPLODED VIEW"
PCB GUIDE_L
(Ref. No. of EXPLODED VIEW : 26)
PCB TOP_GUIDE
(Ref. No. of EXPLODED VIEW : 29)
PCB GUIDE_R
(Ref. No. of EXPLODED VIEW : 31)
PCB 7CH-AMP ASSY
(Ref. No. of EXPLODED VIEW : 33)
PCB REG CNT/PCB REG
Refer to "DISASSEMBLY
3. PCB REG CNT/PCB REG"
and "EXPLODED VIEW"
PCB REG
(Ref. No. of EXPLODED VIEW : 52)
PCB REG_CNT
(Ref. No. of EXPLODED VIEW : 53)
PCB AUDIO_VIDEO ASSY
(Ref. No. of EXPLODED VIEW : 50)
PCB SIDE_CNT
(Ref. No. of EXPLODED VIEW : 51)
PCB HDMI ASSY
(Ref. No. of EXPLODED VIEW : 56)
PCB FRONT_CNT
(Ref. No. of EXPLODED VIEW : 57)
PCB SPK
(Ref. No. of EXPLODED VIEW : 54)
PCB SMPS
(Ref. No. of EXPLODED VIEW : 55)
HDMI UNIT ASSY
Refer to "DISASSEMBLY
4. HDMI UNIT ASSY"
and "EXPLODED VIEW"
PCB SPK/PCB SMPS
Refer to "DISASSEMBLY
5. PCB SPK/PCB SMPS"
and "EXPLODED VIEW"
About the photos used for descriptions in the DISASSEMBLY" section.
• The direction from which the photographs used herein were photographed is indicated at "Direction of photograph: ***" at the left of the respective photographs.
• Refer to the table below for a description of the direction in which the photos were taken.
• Photographs for which no direction is indicated were taken from above the product.
• The photograph is AVR-791 E3 model.
The viewpoint of each photograph (Photografy direction)
View from above
Direction of photograph: C
Direction of photograph: B
Front side
Direction of photograph: D
Direction of photograph: A
6
1. FRONT PANEL ASSY
Proceeding :
(1) Remove the screws.
View from bottom
CABINET TOP
FRONT PANEL ASSY
(2) Cut the wire clamp band, then disconnect the connector wires and FFC cable. Remove the screws.
CP100
STYLEPIN : Loose
cut
N4401
STYLEPIN : Loose
FFC cable
Please refer to "EXPLODED VIEW" for the disassembly method of each PCB included in FRONT PANEL ASSY.
7
2. RADIATOR ASSY
Proceeding :
(1) Remove the screws.
View from bottom
CABINET TOP
RADIATOR ASSY
(2) Remove the screws.
Direction of photograph: C
Direction of photograph: D
STYLEPIN : Loose
8
(3) Cut the wire clamp bands, then disconnect the connector wires and FFC cable.
STYLEPIN : Loose
cut
N2706
RADIATOR ASSY
FFC cable
CP100
(4) Disconnect the connector wires.
CP401 CP402
PCB 7CH AMP
CP403 CP405
STYLEPIN : Loose
Please refer to "EXPLODED VIEW" for the disassembly method of each P.W.B included in RADIATOR ASSY.
9
3. PCB REG CNT/PCB REG
Proceeding :
(1) Remove the screws.
(2) Disconnect the connector wires and connector board..
CABINET TOP
RADIATOR ASSY
CP102
PCB REG CNT/PCB REG
PCB REG
PCB REG CNT
CP13BCP104
Direction of photograph: C
PCB REG
Board to board
CP13A
10
4. HDMI UNIT ASSY
Proceeding :
(1) Disconnect the connector wire and FFC cable.
FFC cable
HDMI UNIT ASSY
BACK PANEL
CABINET TOP
HDMI UNIT ASSY
CX100
(2) Remove the screws, then remove the BACK PANEL.
Direction of photograph: A
(3) Cut the wire clamp band, then disconnect the and connector wires. Remove the screw.
cut
CP401
N2501
CP13B
CP13A
N2706
N4401
HDMI UNIT ASSY
11
(4) Disconnect the connector, then remove the HDMI UNIT ASSY from the main unit.
Direction of photograph: D
(5) Disconnect the connector board.
CP12
Board to board
Board to board
(6) Disconnect the connector board.
Board to board
Board to board
PCB HDMI
PCB FRONT CNTPCB SIDE CNT
Board to board
PCB AUDIO VIDEO
12
5. PCB SPK/PCB SMPS
Proceeding :
(1) Remove the Sheet, then remove the screws and SUPPORTER P.C.
View from bottom
CABINET TOP
HDMI UNIT ASSY
SUPPORTER P.C.
PCB SPK/PCB SMPS
Sheet
(2) Disconnect the connector wire, then remove the screws.
PCB SPK/PCB SMPS
CX102
13
(3) Disconnect the connector wire, then remove the screws. Remove the PCB SPK/PCB SMPS from the main unit.
CP1
(4) Disconnect the connector board.
PCB SMPSPCB SPK
14
Board to board
6. TRANS MAIN
Proceeding :
(1) Disconnect the connector wires, then remove the screws.
CABINET TOP
TRANS MAIN
CP100
STYLEPIN : Loose
CX102
(2) Disconnect the connector wires.
CP1
CP102, CP104
15

SPECIAL MODE

Special mode setting button
Press the ON/STANDBY button to turn on while pressing both buttons A and B at the same time.
b
Mode Button A Button B Contents
Firmware versions such as Main, Sub, DSP are displayed in
com/DSP Version display mode STATUS DIMMER
Errors checking mode (Displaying the protection history)
Initialization mode
Mode for switching tuner frequency step DINAMIC EQ
Mode for preventing remote control acceptance
Panel lock mode DINAMIC EQ ENTER
Panel lock mode (Remove Master volume)
Cancellation of panel lock mode DINAMIC EQ RETURN Panel lock mode is cancelled.
STATUS MULT EQ
SURROUND
MODE
DINAMIC VOLUME
DINAMIC EQ CURSOR 1Operations using main unit panel buttons are rejected.
0
SURROUND
MODE
DINAMIC VOLUME
RETURN
the FL manager. Errors are displayed when they occur. (Refer to 17 page.)
Displaying the protection history (Refer to 18 page.)
Backup data initialization is carried out.
(Refer to 5 page.)
1
---E2 model only--­Select with the SOURCE 0 d 1 f button. Change tuner frequency step to AM9k/FM50kHz STEP or AM:10k/FM:200kHz.
Operations using remote control are rejected. (Mode cancellation: Turn off power and execute the same button operations as when performing setup.)
Operations using main unit panel buttons or master volume are rejected.
ON/STANDBY
DINAMIC VOLUME DIMMER
DINAMIC EQ MULT EQ
ENTER
RETURN
CURSOR 1 SURROUND MODE 0 1
STATUS
16
1. μcom/DSP Version display mode
1.1. Operation specifi cations
μcom/DSP version display mode:
When started up, the version information is displayed.
Starting up:
With the "DIMMER" and "STATUS" buttons pressed, press the "ON/STANDBY" button to turn the power on. Now, press the "STATUS" button to the display the 2nd item information on the FL Display.
1.2. Display Order
Destination information Main-com version Main 1st Boot version Sub-com version Sub 1st Boot Loader Version DSP version APLD version USB version HD Radio SDK version (1911E3 model only) s  HD Radio BBP version (1911E3 model only)
1.3. Error display
See the following table for each "Error information" display and its contents (status). Display order is
Condition State State
q,w,e,r,t
.
s
Sub-com NG No response from Sub-com
q
DIR NG No response from DIR
w
When DSP boot, executing DSP reset makes no change to DSP1 FLAG0 port "H".
No change to DSP FLAG0 port "H" before issuing DSP command.
When DSP data read, executing WRITE="L" makes no change to ACK="H".
When DSP data read, executing REQ="L" makes no change to ACK="L".
DSP1 NG
e
EEPROM NG Error appeared in EEPROM checksum.(*** is a block address number.)
r
Both SUB/DSP
t
/EEPROM OK
When DSP data write, executing WRITE="H" makes no change to ACK="H".
When DSP data write, executing REQ="L" makes no change to ACK="L".
When DSP special code boot, executing DSP reset makes no change to DSP FLAG0 port "H".
No change to DSP FLAG0 port "H" before issuing DSP special read command.
No change to DSP FLAG0 port "H" before DSP version read.
SUB ERROR 01
DIR ERROR 01
DSP ERROR 01
DSP ERROR 02
DSP ERROR 03
DSP ERROR 04
DSP ERROR 05
DSP ERROR 06
DSP ERROR 11
DSP ERROR 12
DSP ERROR 13
E2PROM ERR***
(No error display, version display only)
17
2. Errors checking mode (Displaying the protection history)
2.1. Operation specifi cations
Error mode (Displaying the protection history):
When started up, the error information is displayed.
Starting up:
All model commonness
With the "STATUS" and "MULT EQ" buttons pressed, press the "ON/STANDBY" button to turn the power on. The error (protection history display) mode is set. Now, press the "STATUS" button to turn on the FL display.
2.2. About the display on the FL display
When the "STATUS" button is pressed after setting the error (protection history display) mode, a history like the one shown below is displayed, depending on the conditions.
(1) Normally (when there has been no protection incident)
FLD
(2) For ASO (when the last protection incident was ASO protection)
FLD
Cause: The line between speaker terminals is shorted, or use speakers having impedance less than that speci ed. Supplementary information: As the excess current is detected after operation of the speaker relay, the shorted
Turning on the power without correcting the abnormality will cause the protection function to work about 5 seconds later and the power supply will be shut off.
(3) For DC (when the last protection incident was DC protection)
FLD
Cause: DC output of the power amplifi er is abnormal.
Turning on the power without correcting the abnormality will cause the protection function to work about 5 seconds later and the power supply will be shut off.
(4) For THERMAL (when the last protection incident was THERMALprotection)
FLD
Cause: The temperature of the heat sink is excessive.
Turning on the power without correcting the abnormality will cause the protection function to work about 5 seconds later and the power supply will be shut off.
NO PROTECT
PRT:ASO
speaker terminal and the connected speaker can be identifi ed.
PRT:DC
PRT:THERMAL
Additional causes of protection can be due to loose connections, associated components, Microprocessor, etc.
z
When the "STATUS" button is pressed again after the above protection history is displayed, the normal display reappears.
18
2.3. Clearing the protection history
There are two ways to clear the protection history, as described below.
Start up the error (protection display) mode, display the error, then press and hold in the "ENTER" button for 3 seconds.
(1)
FLD
FLD
FLD
(2) Initialize. (Refer to "Initializing AV SURROUND RECEIVER" 5 page.)
If you want to save a backup, use the method in 2.3.(1) above.
b
:THERMALTHE
Press and hold in the "ENTER" button for 3 seconds.
PRT:CLEAR
The above is displayed and the protection history is cleared.
NO PROTECT
Warning indication by the POWER LED
If the power is turned off when a protection incident has been detected, the POWER LED (red) fl ashes as a warning according to the conditions in which the protection incident occurred.
(1) ASO/DC PROTECTION : Flashes in cycles of 0.5 seconds (0.25 seconds lit, 0.25 seconds off) (2) THERMAL PROTECTION : Flashes in cycles of 2 seconds (1 second lit, 1 second off)
19

JIG FOR SERVICING

When you repair the printing board, you can use the following JIG (Extension cable kit). Please order to DENON Offi cial Service. Distributor in your region if necessary.
Note: When the connection which is wrong in the JIG (EXTENSION UNIT KIT) is done it becomes cause of damage.
8U-110084S : EXTENSION UNIT KIT : 1 Set
• Connection of PCB HDMI JIG
-Preparation-
8U-110084S : EXTENSION UNIT KIT : 1 Set Insulation sheet (Do not supply it) : 1 sheet Ground lead (Do not supply it) : 1 pc
-Procedures-
(1) Remove the screws.
(2) Disconnect the connector board.
Board to board
s
s
Board to board
PCB HDMI
Board to board
(3) PCB HDMI is detached from the chassis, and it puts it into the state turned inside out.
Please pave an insulation sheet that is larger than PCB HDMI under PCB.
Connect the ground point of PCB to the chassis with a ground lead or the like.
b
PCB HDMI
Insulation sheet
Ground lead
20
(4) Connect the four extension jig cables.
PCB HDMI
Insulation sheet
3
4
5
6
7
1
2
PCB SIDE CNT
PCB FRONT CNT
Connection table of Board to Board
No. Pin Ref. No. PCB Ref. No. PCB
q
w
e r t y u
11 pin CP3 SIDE CNT 25 pin CP4 SIDE CNT 19 pin CP105 FRONT CNT 17 pin CP106 FRONT CNT 19 pin CP108 FRONT CNT N2704 HDMI 17 pin CP109 FRONT CNT 33 pin CP110 FRONT CNT
N2709 HDMI N2708 HDMI N2701 HDMI N2702 HDMI
N2705 HDMI N2707 HDMI
21

ABOUT REPLACE THE MICROPROCESSOR WITH A NEW ONE

When replaced of the U-PRO (Microprocessor) or the Flash ROM, confi rm contents of the following.
PWB Name Ref. No. Description
DIGITAL U3102 R5F64169DFD B SOFTWARE: Main DIGITAL U3301 R5F3650KNFB B SOFTWARE: Sub DIGITAL U1903 EN29LV160BB-70TIP B SOFTWARE: DSP ROM DIGITAL U1707 EPM3032A B SOFTWARE: Audio PLD
After replaced
A : Mask ROM (With software). No need write-in of software to the microprocessor. B : Flash ROM (With software). Usually, no need write-in of software. But, when the software was updated, you should be
write-in of the new software to the microprocessor or fl ash ROM. Please check the software version.
C : Empty Flash ROM (Without software). You should be write-in of the software to the microprocessor or fl ash ROM.
Refer to "Update procedure" or "writing procedure", when you should be write-in the software.
After
replaced
Remark

VERSION UPGRADE PROCEDURE OF FIRMWARE

1. Preparations before starting the operation
(1) Personal Computer (Installed “DFW_0041_AVR1911_AVR791_(Rev.1.0.6).exe”). (2) RS-232 cable (9P (Male ), Straight). (3) 8U-210100 Writing Kit.
2. Connection of the AV receiver/amplifi er
(1) Confi rm the power on/off switch of the AV receiver/amplifi er is turning off. (2) Connect the update terminal of AV receiver/amplifi er with the “Writing Kit”. (3) Connect the RS-232C cable from PC with the “Writing Kit”.
4P FFC Cable
This side is contacts of flexible card cable.
Writing Kit
S706-709 : No Preference
S709
RS-232C Cable
f
S708
S707
S706
s
S702 : 3.3V
S702
3. Turn on the AV receiver/amplifi er
Operate the following. Turn on the AV receiver. (1) Connect the power cable to the AC outlet while simultaneously pushing the "SURROUND MODE
"RETURN" button of the front panel.
(2) Confi rm the power indicator is green and “WRITTING” is displayed in the front panel.
22
PC
"
button and the
0
4. Run the DFW
Run the “DFW_0041_AVR1911_AVR791_(Rev.1.0.6).exe”)” on desktop of PC.
5. Communication check
(1) Click the “Check Comm.” button.
(2) When connection is good, then you can see the “Communication check OK.” message.
(3) If connection is not good, then you can see the “Communication check NG” message.
Please confi rm the following (a) Check the connection of the AV receiver/amplifi er and PC. (refer to “2. Connection of the AV receiver/amplifi er” ) (b) Check the operation mode of the AV receiver/amplifi er. (refer to “3.Turn on the AV receiver/amplifi er”) (c) Check the selection of the RS-232C port number of PC.
23
6. Download the fi rmware
(1) Click the "Load" button.
(2) Download the fi rmware from the specifi ed download source to PC.
7. Complete the fi rmware updating
(1) Click the “Update” button.
(2) When writing of the fi rmware is completed, the power of this unit turns on automatically and you can see the “Update
completed” message.
(3) If you can’t complete the fi rmware update, please retry the fi rmware update from “3. Turn on the AV receiver/
amplifi er”.
24
8. Notice:
Please keep the following notice for fi rmware update. (a) Keep the PC environment (b) Avoid the communication cable from the electrical noise source.
(e.g. telephone cable, AC line, a fl uorescent light) (c) Don’t remove cable during update. (d) Don’t turn off the power during update. (e) Don’t run other PC application during update. (f) Stop the resident program on PC (Virus checker and System check utilitu, etc) (g) Stop the screen saver on PC. (h) Stop the power save ability on PC. (i) In case of laptop PC, Use the AC adaptor.
Confi rming the fi rmware’s number after upgraded
After completion of the updating operation, the new version number can confi rmed by starting up the AVR1911 or AVR791 according to the following procedure. With the following operation, the AVR1911 or AVR791 can be set to the Flash ROM Version-Number Confi emation mode. Turn on power switch while simultaneously pressing "DIMMER" and "STATUS" buttons on the front panel. Every time the "STATUS" button is pressed, version number of the Model, Main, Sub, … are indicated on the front panel section in the following order.
Depression Button Name Remarks
1 STATUS Model Name
2 STATUS Main CPU _ M a i n _ _ _ _ _ : * * . * * 3 STATUS - _ M a i n _ F B L _ : * * . * * 4 STATUS Sub CPU _S u b _ _ _ _ _ _ : * * . * * 5 STATUS - _ S u b _ F B L _ _ : * * . * * 6 STATUS DSP ROM _ D S P _ _ _ _ _ _ : * * . * * 7 STATUS Audio PLD A _ P L D _ : A * * * * * * * 8 STATUS USB ROM _ U S B _ _ _ _ _ _ _ _ : * * *
9 STATUS HD RADIO SDK Ver. (1911E3 only) _H D S D K _ _ _ _ : * * . * * 10 STATUS HD RADIO BBP Ver. (1911E3 only) _ H D B B P : * * * * * . * * * 11 STATUS iPod Dock _ D o c k _ V e r _ : * * . * *
A V R 1 9 1 1 _ * * * * * * _ _ A V R 7 9 1 _ _ * * * * * * _ _
25

SURROUND MODES AND PARAMETERS

Delay Time Effect Lev. Room Size
LFE
z11
z10
D. Comp
SSS
SS
DRC
z9
z5
Cinema EQ.
z3
z3
DSSS
z1
D
Front Height L/R Subwoofer Mode
z1
L/R
Surround Back
SS
SS
SS
z6
z7
z6
SSS
z4
DS S
z2
SS
z8
DS
z2
SS
SS
z8
DS
z2
SS
SS
SS
SS
z8
z8
z8
z8
z8
DS
DS
DS
DS
DS
DSS
DSSSS
DSSSS
DSSSS
z2
z2
z2
z2
z2
z2
z2
z2
D
z2
SS
z3
DSSSS
DSSS
z2
z2
Channel output Surround Parameter
L/R
Surround
Center
S DSSS
S D
S D
L/R
Front
Surround mode
PURE DIRECT
Symbols in the table
S This indicates the audio output channels or surround parameters that can be set.
D This indicates the audio output channels. The output channels depend on the settings of “Speaker Config.”
DIRECT (2channel)
SDDDD
SDDD
STEREO
MULTI CH IN
DIRECT (Multi-channel)
DOLBY PRO LOGIC gz SDD DDS
DOLBY PRO LOGIC gx SDDD DSS
SDDD DSS
SDDDD
DOLBY PRO LOGIC g SDD DSS
DTS NEO:6
DOLBY DIGITAL
SDDDD
SDDDD
DOLBY DIGITAL Plus
SDDD
SDDDD
DTS 96/24
DOLBY TrueHD
DTS SURROUND
SDDDD
SDDDD
SDDDD
SDDDD
DTS-HD
DTS Express
MULTI CH STEREO
ROCK ARENA
SDDDD
SDDDD
SDDDD
SDDDD
JAZZ CLUB
MONO MOVIE
VIDEO GAME
MATRIX
S D
z1 A signal for each channel contained in an input signal is output as audio.
z2 If “Surround Parameter” – “Front Height” is set to “ON”, sound is output from the front height speakers.
z3 Only when “Subwoofer Mode” is set to “LFE+Main”, sound is output from the subwoofer.
z4 If this surround mode is selected, only the “Height” mode setting is available for “Surround Parameter” – “Mode”.
VIRTUAL
26
z5 For HD Audio whose sampling frequency of an input signal is more than 96kHz, this sound parameter cannot be set.
z6 This item can be selected when “Surround Parameter” – “Mode” is set to “Cinema”.
z7 This item can be selected when “Surround Parameter” – “Mode” is set to “Cinema” or “Pro Logic”.
z8 This item cannot be set when “Surround Parameter” – “S.Back” is set to “PLgx Music”.
z9 This item can be selected when a Dolby TrueHD signal is played.
z10 This item can be selected when a Dolby Digital or DTS signal is played.
z11 This item can be selected when a Dolby Digital or DTS signal or DVD-Audio is played.
RESTORER
Audyssey Settingsz20
z19
Dynamic
Volume™
®
z17
Dynamic EQ
®
z18
SSS
SSSS
Tone
z15
mode only
NEO:6 Music
PRO LOGIC g/gx Music mode only
Panorama Dimension Center Width Center Image MultEQ
Surround Parameter
Height Gain Subwoofer
SSSSS
SSSS
z3
z3
S
S
z14
SSSS
SSSS
SSSS
SSSS
z14
z14
z14
z14
SSSS
z14
z14
z16
SSSS
SSSS
z14
SSSSS
z13
Front Height
S.Back
z12
AFDM
Surround mode
PURE DIRECT
DIRECT (2 channel)
DIRECT (Multi-channel)
SSSS
STEREO
MULTI CH IN
DOLBY PRO LOGIC gz SS SSSSS
SS SSSSS
SS SSSSS
SS SSSSS
S SSSSSS
SSSS
SSSS
SSSS
SSSS
SSSS
SSSS
DOLBY PRO LOGIC gx S SSS SSSSS
DOLBY PRO LOGIC g SS SSS SSSSS
DTS NEO:6
DOLBY DIGITAL
DOLBY DIGITAL Plus
DOLBY TrueHD
DTS SURROUND
DTS 96/24
DTS-HD
SS S
SS SS
SSSS
JAZZ CLUB
ROCK ARENA
DTS Express
MULTI CH STEREO
SS SSSSS
MONO MOVIE
VIDEO GAME
MATRIX
VIRTUAL
27
z3 Only when “Subwoofer Mode” is set to “LFE+Main”, sound is output from the subwoofer.
z12 This item can be selected when a Dolby Digital or DTS or DVD-Audio signal is played.
z13 If “Speaker Config.” – “Front Height” is set to “None”, this item cannot be selected.
z14 This item can be selected when “Surround Parameter” – “Front Height” is set to “ON”.
z15 This item cannot be set when “Dynamic EQ” is set to “ON”.
z16 In this surround mode, bass is +6 dB, and treble is +4 dB. (Default)
z17 This item cannot be set when “MultEQ” is set to “OFF” or “Manual”.
z18 This item cannot be set when “Dynamic EQ” is set to “OFF”.
z19 This item can be set when the input signal is analog, PCM 48 kHz or 44.1 kHz.
z20 For HD Audio whose sampling frequency of an input signal is more than 96 kHz, this sound parameter cannot be set.
DOLBY
DIGITAL
DOLBY
DIGITAL
DOLBY
DIGITAL
DOLBY
DIGITAL EX
DOLBY
DIGITAL EX
(2ch)
(4/3ch)
(5.1/5/4ch)
Flag)
(With no
(With Flag)
SFFF
F DS S S
DOLBY
DIGITAL Plus
DOLBY
TrueHD
DTS 96/24
DTS
(5.1ch)
Input signal types and formats
MTRX
DTS ES
DSCRT
DTS ES
DTS
High
DTS-HD
Master
DTS-HD
(With Flag)
(With Flag)
EXPRESS
Audio
Resolution
Audio
F
F
F
SSF
F
F
(2ch)
LINEAR PCM
PCM DTS-HD DTS DOLBY DOLBY DIGITAL
(multi ch)
LINEAR PCM
SS S
ANALOG
z1z3 F D
z1z3 F D
Surround mode NOTE
DTS-HD MSTR
DTS-HD HI RES
DTS ES DSCRT6.1
DTS ES MTRX6.1
DTS SURROUND
DTS 96/24FDTS (–HD) + PLgx CINEMA z2z3 SSSSSSS
DTS (–HD) + PLgx MUSIC z1z3 SSSSSSS
DTS (–HD) + PLgz z4 SSSSSSS
Symbols in the table
F This indicates the default surround mode.
D This indicates the surround mode that is fixed when “AFDM” is set to “ON”.
S This indicates the selectable surround mode.
DTS SURROUND
SS S
z1z3 SSS SSS
DTS EXPRESS
DTS (–HD) + NEO:6
DTS NEO:6 CINEMA
DTS NEO:6 MUSIC
DOLBY SURROUND
28
z1z3 SSSS
z1z3 SS
DOLBY PRO LOGIC gz z4 SS S
DOLBY PRO LOGIC gx GAME z1z3 SS S
DOLBY PRO LOGIC gx MUSIC z1z3 SS S
DOLBY (D) (D+) (HD) +PLgx MUSIC z1z3 SSSSSS
DOLBY (D) (D+) (HD) +PLgz z4 SSSSSS
DOLBY TrueHD
DOLBY DIGITAL+
DOLBY DIGITAL EX
DOLBY (D+) (HD) +EX
DOLBY DIGITAL
DOLBY PRO LOGIC gx CINEMA z1z3 SS S
DOLBY (D) (D+) (HD) +PLgx CINEMA z2z3 SS
DOLBY PRO LOGIC g CINEMA SS S
DOLBY PRO LOGIC g MUSIC SS S
DOLBY PRO LOGIC g GAME SS S
SS S
If “Speaker Config.“ – “S.Back“ is set to “None”, this surround mode cannot be selected.
z1
z2 If “Speaker Config.“ – “S.Back“ is set to “1sp” or “None”, this surround mode cannot be selected.
z3 This surround mode can be selected when “Amp Assign” is set to “Normal”.
z4 If “Speaker Config.“ – “Front Height“ is set to “None”, this surround mode cannot be selected.
DOLBY PRO LOGIC
DOLBY
DIGITAL
DOLBY
DIGITAL
DOLBY
DIGITAL
DOLBY
DIGITAL EX
DOLBY
DIGITAL EX
DOLBY
DOLBY
DTS 96/24
DTS
(2ch)
(4/3ch)
(5.1/5/4ch)
Flag)
(With no
(With Flag)
DIGITAL Plus
TrueHD
(5.1ch)
Input signal types and formats
MTRX
DTS ES
(With Flag)
DSCRT
DTS ES
(With Flag)
DTS
EXPRESS
High
DTS-HD
Resolution
Audio
Master
DTS-HD
(2ch)
LINEAR PCM
PCM DTS-HD DTS DOLBY DOLBY DIGITAL
(multi ch)
LINEAR PCM
ANALOG
Audio
F
S S SSSS SSSSS
SS S SSSSSSSSSSSSSS
SS S SSSSSSSSSSSSSS
SS S SSSS SSSSS
SS S SSSS SSSSS
SS S SSSS SSSSS
z3 F D (7.1)
z1z3 S
SS S SSSS SSSSS
SS S SSSS SSSSS
SS S SSSS SSSSS
FS F SSSSSSSSSSSSSS
S
z1 If “Speaker Config.“ – “S.Back“ is set to “None”, this surround mode cannot be selected.
z2 If “Speaker Config.“ – “S.Back“ is set to “1sp” or “None”, this surround mode cannot be selected.
z3 This surround mode can be selected when “Amp Assign” is set to “Normal”.
z4 If “Speaker Config.“ – “Front Height“ is set to “None”, this surround mode cannot be selected.
Surround mode NOTE
MULTI CH IN
MULTI CH IN + PLgx CINEMA z2z3 S
MULTI CH IN
MULTI CH IN + PLgx MUSIC z1z3 S
MULTI CH IN + PLgz z4 S
MULTI CH IN + Dolby EX
MULTI CH IN 7.1
DIRECT
DIRECT
PURE DIRECT
PURE DIRECT
DSP SIMULATION
MULTI CH STEREO
ROCK ARENA
JAZZ CLUB
MONO MOVIE
VIDEO GAME
VIRTUAL
MATRIX
STEREO
STEREO
29

ADJUSTMENT

Audio Section
Idling Current
Required measurement equipment: DC Voltmeter
1. Preparation
(1) Avoid direct blow from an air conditioner or an electric fan, and adjust the unit at normal room temperature
15 °C ~ 30 °C (59 °F ~ 86 °F).
(2) Presetting
• POWER (Power source switch) STANDBY
• SPEAKER (Speaker terminal) No load (Do not connect speaker, dummy resistor, etc.)
2. Adjustment
(1) Remove top cover and set VR401, VR402, VR403, VR404, VR405, VR406, VR407 on 7CH AMP UNIT at fully
counterclockwise (c) position.
(2) Connect DC Voltmeter to test points (FRONT-Lch: TP401, FRONT-Rch: TP402, CENTER ch: TP403, SURROUND-
Lch: TP404, SURROUND-Rch: TP405, SURROUND-BACK Lch: TP406, SURROUND-BACK Rch: TP407. (3) Connect power cord to AC Line, and turn power switch "ON". (4) Presetting.
MASTER VOLUME : "---" counterclockwise (c min.)
SPEAKER (Speaker terminal) : No load
(Do not connect speaker, dummy resistor, etc.) MODE : MCH STEREO FUNCTION : DVD
(5) Within 2 minutes after the power on, turn VR401 clockwise (x) to adjust the TEST POINT voltage to
1.5 mV ± 0.5 mV DC.
(6) After 10 minutes from the preset above, turn VR401 to set the voltage to 2.0 mV ± 0.5 mV DC. (7) Adjust the Variable Resistors of other channels in the same way.
DC Voltmeter
VR401
TP401
F Lch
VR404
7CH AMP UNIT
VR403
TP404
S Lch
TP403
C ch
VR405
TP405
S Rch
VR402
TP402
F Rch
VR406
VR407
TP406
S Back Lch
TP407
S Back Rch
30
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