Dell XPS 18 User Manual

DellTM XPS 18

User’s Manual

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use

of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data
if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.

-------------------------------

Information in this document is subject to change without notice.

© 2013 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the
written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: DellTM the DELL logo, and XPS are trademarks
of Dell Inc.; Microsoft®, and Windows® are either trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other
countries.

Other trademarks and trade names may be used in this document to refer to
either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names
other than its own.

2013 - 03 A00

Contents

44 ││

1 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2 Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . 10

3 Setting Up Your Computer . . . . . . . . . . . . . . . . 12

Connect the Power Cable to the Power Adapter . . . . . . 12

Charge Your Computer . . . . . . . . . . . . . . . . . 13

Insert an SD Card (optional) . . . . . . . . . . . . . . . 15

Turning On Your Computer . . . . . . . . . . . . . . . 16

Enable/Disable Wi-Fi . . . . . . . . . . . . . . . . . . 18

Connecting to a Network . . . . . . . . . . . . . . . . 18

Switch Networks . . . . . . . . . . . . . . . . . . . . 18

4 Using Your Computer . . . . . . . . . . . . . . . . . . . 19

Screen Orientation . . . . . . . . . . . . . . . . . . . 19

Windows 8 Start Screen. . . . . . . . . . . . . . . . .20

Gestures . . . . . . . . . . . . . . . . . . . . . . . 21

Using Headphones/Microphones . . . . . . . . . . . . 26

Removing the SD Card . . . . . . . . . . . . . . . . . 27

Turning O the Screen . . . . . . . . . . . . . . . . . 28

Turning O Your Computer . . . . . . . . . . . . . . .28

Managing Computer Settings . . . . . . . . . . . . . . 29

5 Synchronizing Your Computer . . . . . . . . . . . . . . 31

││ 55

6 Powered Stand (optional) . . . . . . . . . . . . . . . . . 32

Features . . . . . . . . . . . . . . . . . . . . . . . 32

Using the Powered Stand . . . . . . . . . . . . . . . . 34

Dock Your Computer on the Powered Stand. . . . . . . . 36

Undocking Your Computer . . . . . . . . . . . . . . . 37

7 Cleaning Your Computer . . . . . . . . . . . . . . . . . 38

8 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . 39

9 Locating Your Service Tag and Express Service Code 43

10 Specifications . . . . . . . . . . . . . . . . . . . . . . . . 44

Features

6 │ Features

This section provides information about the features available on your
computer.

8

109

7
6

5

4

3

2

1

11

Feature Functionality

1 Power-adapter port Connect the supplied power adapter to

provide power to the computer and charge
the battery.

2 USB 3.0 ports (2) Connect USB devices for transferring or

synchronizing data, music, photos, videos,
contacts, and so on.

3 Audio port (3.5 mm) Connect headphones, microphones, and

other audio equipment to listen to stereo
sound, record audio, or make calls.

4 SD-card slot Full-sized SD-card slot.
5 Left speaker Provides audio output for video and music

playback.

Feature Functionality

Features │ 7

6 Volume-down button • Press to decrease the volume by one

7 Volume-up button • Press to increase the volume by one

8 Camera-status light Turns on when camera is active.
9 Front-facing camera • Capture a front-view picture or record

10 Ambient-light sensor Automatically adjusts the brightness of the

11 Windows button • Press to access/show the Windows Start

level.

• Press and hold to continuously decrease

the volume.

level.

• Press and hold to continuously increase

the volume.

videos.

• Make video calls with web applications,

such as Skype.

display’s backlight based on surrounding
light levels.

screen.

• Press for quick access to the most

recently used application or most
recently viewed screen.

1

8 │ Features

2

Feature Functionality

1 Touchscreen display Touch the display to use on-screen controls

including buttons, menu items, and the
on-screen keyboard.

2 Docking port Connect to a Dell Powered Stand (optional).
3 Noble lock port Allows you to secure your computer using a

Noble lock.

4 Right speaker Provides audio output for video and music

playback.

5 Power and sleep/wake Press and release to turn your computer on or

button o.

6 Power/Battery-status Indicates the power/battery charge status.

indicator (see battery status table)

6
5

4

3

3

Features │ 9

1

Feature Functionality

1 Right foot Fold outwards to allow your computer to

CAUTION: Not for use in stand upright, fold inwards to allow your

portrait mode computer to lay flat.

2 Left foot Fold outwards to allow your computer to

CAUTION: Not for use in stand upright, fold inwards to allow your

portrait mode computer to lay flat.

3 SD-card slot Full-sized SD-card slot.

2

Accessories

10 │ Accessories

Your computer package includes the following accessories:

• Power adapter and cable — Provides power to your computer

and charges the battery.

• USB to ethernet adapter (optional) — Allows you to connect a

RJ45 (network) cable to your computer using a USB port.

• Powered stand (optional) — Allows your computer to be placed

upright with adjustable viewing angles and battery charging
capabilities.

• Wireless keyboard and mouse (optional) - Inputs text and

Accessories │ 11

controls the cursor.

NOTE: The keyboard and mouse are already paired to your computer if
you ordered the keyboard and mouse along with your computer. If you
purchased the keyboard and mouse separately, or if you need to pair
them again, see

Pairing the Wireless Keyboard and Mouse.

Setting Up Your Computer

12 │ Setting Up Your Computer

This section provides information about setting up your computer for
first use.

WARNING: Before you begin any of the procedures in this section,
read the safety information that shipped with your computer.
For additional best practices information, see

www.dell.com/regulatory_compliance.

Connect the Power Cable to the Power Adapter

Charge Your Computer

Setting Up Your Computer │ 1 3

CAUTION: Charge the battery in an environmental temperature between

0 °C and 40 °C (32 °F and 104 °F).

CAUTION: Use only the supplied power adapter and power cable to
charge your computer. Using unauthorized power adapters or power
cables may severely damage to your computer.

NOTE: Your computer cannot be charged through a USB cable.

NOTE: The battery is not fully charged when you first receive it.

NOTE: You receive your computer in shipping mode to prevent it from

accidentally turning on during shipping. To turn on your computer for the
first time, connect the power adapter and then press the power button.

1 Connect the power adapter to your computer.

2 Connect the power adapter into an electrical outlet and charge

your computer until the battery is fully charged.

NOTE: A completely discharged battery takes 4-5 hours to charge fully
while the computer is turned o.

NOTE: The battery charge light on the right side of your computer turns
o once the battery is fully charged.

You can check the charge/power status of your computer by checking

14 │ Setting Up Your Computer

the light on the side of your computer or the icon on the screen when
your computer is turned on:

Battery-charge indicator located on the right side of your computer:

Power state

S0/S1 (ON) Solid white Solid white Solid amber

S3 (Sleep)

S4/S5
(Hibernate or OFF)

Low battery

Battery with no
power adapter

Slow blinking
white

OFF OFF Solid amber

Fast blinking
amber

Power adapter
and battery fully
charged

Slow blinking
white

Fast blinking
amber

Power adapter
and battery is
charging

Slow blinking
amber

Fast blinking
amber

Battery icon displayed on the screen:

Battery icon Description

Battery is fully charged

Battery is charging

Computer is running on battery power
and the battery is discharging.

Computer is plugged in, and either no
battery is detected, or the battery isn’t
working correctly.

Battery is low

Battery is critically low

NOTE: You can check exact battery charge level by booting to the
operating system.

Insert an SD Card (optional)

Setting Up Your Computer │ 1 5

1 Make sure the orientation of the SD card is correct so that the pins

on the card are facing the rear when inserted.

2 Push the slot cover down.

3 Push the SD card into the spring-loaded slot until it is locked firmly

into place.

NOTE: The SD-card slot is compatible with Standard-Capacity (SDSC),
High-Capacity (SDHC), the eXtended-Capacity (SDXC) storage cards,
Memory Stick, Memory Stick Pro, MMC, and xD, with a maximum storage
capacity of 2 TB.

Turning On Your Computer

16 │ Setting Up Your Computer

CAUTION: Use your computer in an ambient temperature between 0 °C

and 35 °C (32 °F and 95 °F).

1 Press and release the Power and Sleep/Wake button .

NOTE: After the button is pressed, there is a slight delay before your

computer turns on or o.

2 Complete all steps for the initial setup of Windows including

Personalize, Settings, Sign in.

3 Enable security on the Security & Dell Updates page.

4 Configure wireless settings (optional).

5 Complete initial setup of Windows.

Setting Up Your Computer │ 1 7

Your computer is ready for use when the Windows Start screen is
displayed.

NOTE: A lock screen may be displayed when your computer wakes up
from a sleep state.

NOTE: If the login screen is not enabled, the Start screen appears after
you swipe-up on the lock screen.

Enable/Disable Wi-Fi

18 │ Setting Up Your Computer

1 Swipe from the right edge of the display to access Charms.
2 Touch Settings → Change PC settings→ Wireless.

3 Move the slider to the right to enable Wi-Fi. Move the Wi-Fi

slider to the left to disable Wi-Fi.

Connecting to a Network

1 Swipe from the right edge of the display to access Charms.
2 Touch Settings → Available → Select an available

network→ Connect.

Switch Networks

NOTE: If you need to connect to another network later, access

Charms →

and select the network you want to connect to.

Using Your Computer

Using Your Computer │ 1 9

Screen Orientation

For optimal viewing experience, the screen orientation changes
automatically to portrait or landscape format depending on your
computer’s orientation. Automatic screen rotation is enabled by
default.

NOTE: Some applications may not support automatic screen rotation.

Enabling/Disabling automatic screen rotation

1 Swipe from the right edge of the display to access Charms.
2 Touch Settings → Screen .

3 Touch or to toggle automatic screen rotation.

Windows 8 Start Screen

20 │ Using Your Computer

The Windows 8 Start screen displays a list of default and custom Live
Tiles, which act as shortcuts to various installed applications.

Live Tiles on your Start screen update in real time with information
on news, sports, weather, stocks, social networks, and so on. The
tile-based user interface gives you direct access to your most recently
used applications, emails, photos, music, videos, contacts, social
media updates, and frequently viewed websites. You can pin desired or
favorite applications as Live Tiles to customize the Start screen.

NOTE: You can add or remove Live Tiles by using Pin or Unpin
options.

Accessing the Start screen

• Press the Windows button .

• Swipe from the right edge of the display to access Charms, and

then touch the Start icon .

NOTE: The Start icon in the Charms sidebar and the Start button

on your computer have the same functionality.

Getting more information on Windows 8

Touch the Getting Started With Windows tile on the Start screen to get
more information about the features of Windows 8.

Gestures

Using Your Computer │ 2 1

Your computer has a 10-point multi-touch display.

Finger gestures

Touch

Tap gently on the screen with your
fingertip.

Touch and hold

Touch and hold your finger on the • Display detailed information about
screen. an item

Allows you to:

• Select items on the screen

including options, entries, images,
icons, and so on.

• Start applications.

• Touch buttons on the screen.

• Input text using the on-screen

keyboard.

• Open the context menu of an item

to perform further actions.

Finger gestures Allows you to:

22 │ Using Your Computer

Drag

1 Touch and hold your finger on an

item on the screen.

2 Keeping your finger in contact with

the screen, move your fingertip to
the desired location.

3 Take your finger o the screen

to drop the item at the desired
location.

Swipe or slide

Move your finger in a vertical or • Scroll through the Start screen,
horizontal direction on the screen. web pages, lists, entries, photos,

Move items such as images and icons
on the screen.

NOTE: Touching and holding for
a long time brings up the context
menu. If the context menu appears,
cancel the action and try again or
touch and hold for a shorter duration
to be able to drag.

contacts, and so on.

• Close an app. (Swipe the app to

the bottom of the display.)

Swipe left

Swiping-in from the right edge of the
display reveals the Charms sidebar.
Charms provide access to the system
commands, such as Search, Share,
Start, Devices, and Settings options.

If your computer is running an
application or performing actions,
pressing the Start icon
you back to the Start screen. If you
are at the Start screen, pressing the
Start icon
recently used application or most
recently viewed screen.

takes you to the most

takes

Finger gestures Allows you to:

Using Your Computer │ 2 3

Swipe right

• Swiping-in quickly from the left

edge of the display switches the
currently running applications.

• Swiping slowly from the left edge

to the right edge of the display
reveals thumbnails of open
applications.

• Swiping-in and out on the left edge

of the display brings up a list of the
most recently used applications.

Swipe up/down

• Swiping-in from the bottom or

top edge of the display reveals
the All apps icon

apps to show an alphabetical list
of all applications installed on your
computer.

• Swiping-in from the top edge

of the application and dragging
the application window to the
bottom of the screen closes the
application.

Zoom out

Touch the display with two fingers Reduce the zoom level of an image
and then move the fingers closer. or web page.

. Touch All

Finger gestures Allows you to:

24 │ Using Your Computer

Zoom in

Touch the display with two fingers Increase the zoom level of an image
and then move the fingers apart. or web page.

Rotate

Touch the display with two or more Rotate an object by 90 degrees.
fingers and then move the fingers in a
clockwise or counter-clockwise arc.

For more information on using Windows 8 Start screen, see

http://support.dell.com/windows8 and

http://windows.microsoft.com/en-US/windows-8/get-started as

well as touching the Dell Getting Started with Windows application (on
the Metro screen).

Using the Keyboard and Mouse

Using Your Computer │ 2 5

If you purchased a wireless keyboard and mouse with your computer,
they will be already paired. To use the keyboard and mouse, make sure
both devices have batteries installed and are powered on.

Pairing the wireless keyboard and mouse

If the keyboard and mouse do not work automatically you may need to
add them manually:

1 Swipe from the right edge of the display to access Charms.

2 Touch Settings → Change PC Settings→ Devices→ Add a

device, to manually add a keyboard and mouse.

NOTE: If the keyboard or mouse pairing has been lost for some reason,

use these steps to pair them again.

NOTE: The wireless keyboard and mouse may ship with a USB dongle.
You do not need to install the dongle to use the wireless keyboard and
mouse on this computer.

Using Headphones/Microphones

26 │ Using Your Computer

Your computer has a headphone/microphone combo port that
supports a headphone, a microphone, or a combo device to listen to
music, record audio, or make voice calls.

WARNING: Listening to loud music for extended periods of time can
lead to hearing loss.

NOTE: It is recommended to keep the volume level low before

connecting the headphones to your computer.

1 Connect headphones to the audio port.

2 Insert the headphones in your ears and adjust the volume level to

a comfortable level.

NOTE: The integrated speakers on your computer are muted
automatically when you connect an audio device to the audio port.

CAUTION: To prevent damage to the headphones when disconnecting
them from your computer, pull the connector and not the cable.

Removing the SD Card

Using Your Computer │ 2 7

CAUTION: To avoid data loss, ensure all read/write operations to the
SD card are complete before removing it from the computer.

1 Touch the bottom left corner to enter Desktop mode.

2 Touch/click Safely Remove Hardware in the notification area

at the bottom-right corner of the screen.

NOTE: If you don’t see Safely Remove Hardware , touch Show
Hidden Icons to display all icons in the notification area.

3 Touch Eject SD Memory Card. A message appears confirming that

the SD card can be safely removed.

NOTE: If a warning message appears stating the SD card cannot be
removed, ensure all data transfers to and from the SD card are
complete and try again.

4 Push the SD card inwards to release it from the spring loaded SD-

card slot.

5 Pull the SD card out of the SD-card slot.

Turning O the Screen

28 │ Using Your Computer

• Using the power button:

Press and release the Power and Sleep/Wake button to turn
o the screen.

• Using Charms:

1 Swipe from the right edge of the display to access Charms.
2 Touch Settings → Power → Sleep to turn o the screen.

NOTE: If your computer is in a sleep state (computer is on, but screen is

o), press the Power and Sleep/Wake button

once to turn on the screen.

or Windows button

Turning O Your Computer

1 Swipe from the right edge of the display to access Charms.
2 Touch Settings → Power → Shut down to turn o the

computer.

Managing Computer Settings

Using Your Computer │ 2 9

Refreshing your computer

Refreshing your computer restores Windows to the original factory
settings without deleting any of your personal files, installed
applications, or personalization settings.

CAUTION: Refreshing your computer removes all third-party applications.

1 Swipe from the right edge of the display to access Charms.
2 Touch Settings → Change PC settings→ General→ Refresh

your PC without aecting your files.

3 Touch Get started.

4 Read the instructions on the screen then touch Next.

Resetting your computer

Resetting your computer returns the system software to original
factory settings.

CAUTION: Resetting your computer erases all data from your computer,
including your account configuration, music, pictures, files, and so on.
Ensure that you back up all the required data before you proceed.

1 Swipe from the right edge of the display to access Charms.
2 Touch Settings → Change PC settings→ General→ Remove

everything and reinstall Windows.

3 Touch Get started.

4 Read the instructions on the screen then touch Next.

Using advanced startup

30 │ Using Your Computer

Use advanced startup if you have problems starting up your computer
or if you want to change the computer’s startup settings, such as
allowing your computer to start up from a USB device or an optical
media.

1 Swipe from the right edge of the display to access Charms.
2 Touch Settings → Change PC settings→ General→ Advanced

startup→ Restart now.

3 Touch the Troubleshoot option to configure various startup

settings.

Hotkeys

You can access various menus on your computer using the following
hotkeys:

Menu Key combination

Boot menu Press and release both the volume up and

power buttons.

BIOS / System setup menu Press and release both the volume down

and power buttons.

ePSA menu Press and hold down the volume up and

power buttons for 3 seconds then release
both buttons.

LCD BIST menu Press and hold down the volume down and

power buttons for 3 seconds then release
both buttons.

Menu descriptions:

• Boot menu — Allows the user a method to stop the normal start-

up of the computer and bring up a special menu to run ePSA or
boot from an alternate source other than the normal boot from
the system hard drive.

• BIOS / System setup menu — A tool that halts the normal boot

process and allows the user to enter a BIOS setup mode to review
more advanced system information and perform some advanced
system settings.

• ePSA menu — Dell’s Enhanced Pre-Boot System Assessment.

Synchronizing Your Computer │ 3 1

ePSA provides valuable configuration and diagnostic information
and helps assure correct system operation.

• LCD BIST menu — A diagnostic tool which utilizes Built In Self-

Test capability to help users trouble shoot a no video scenario by
running video test outside the normal path.

NOTE: For more information on the tools available to keep your
computer running properly, see

dell.com/support.

Synchronizing Your Computer

Using a Microsoft account

You can sync user settings of your computer using a Microsoft
account. When you sign in with your Microsoft account on your
computer, you can automatically synchronize your settings, including
internet browser history, application settings, and personal files and so
on, with other Windows 8 computers.

1 Swipe from the right edge of the display to access Charms, then

click Settings → Change PC Settings→ Users→ Switch to a
Microsoft account to switch a local account to your Microsoft
account.

2 Sync your settings option is added to PC Settings.
3 Click Settings → Change PC Settings→ Sync your settings to

configure synchronization options.

Powered Stand (optional)

32 │ Powered Stand (optional)

Features

1

2

Feature Functionality

1 Docking status light Turns on when your computer is

successfully docked (if the power
adapter is attached to the powered
stand).

2 Docking connector Connects the computer to the

docking port to provide power to
your computer and charge the
battery

Powered Stand (optional) │ 3 3

1

2

3

Feature Functionality

1 Powered stand hinge Allows you to adjust the angle of your

computer between 10 degrees and
70 degrees.

2 Power-adapter port Connect the power adapter to

provide power to the computer, and
charge the battery.

3 Adapter cable clip Holds the adapter cable in place.

Using the Powered Stand

34 │ Powered Stand (optional)

Connect the Power Adapter to the Powered Stand

CAUTION: Use only the supplied power adapter and power cable. Using

unauthorized power adapters or power cables may cause severe damage
to your computer and powered stand.

1 Connect the power adapter to the power-adapter port on your

powered stand.

2 Connect the power adapter to an electrical outlet.

You can check the powered stand’s status from:

Powered Stand (optional) │ 3 5

• The light located at the front of the powered stand:

LED behavior Description

Solid white color on Computer is docked in the powered

stand

O Computer is not docked in the

powered stand, or the power adapter
is not connected to the stand.

For more information on checking the battery status, see battery

charge indicator status table.

NOTE: If the LED is o and the computer is placed on the powered stand
with power, it may not be properly docked. Realign the computer on the
powered stand until the LED lights up.

Dock Your Computer on the Powered Stand

36 │ Powered Stand (optional)

1 Align the docking port on your computer to the docking

connector on the powered stand.

2 Place your computer onto the powered stand.

NOTE: The docking status light turns on when your computer is correctly

seated on the powered stand and the powered stand is properly
connected to a power source.

Undocking Your Computer

Powered Stand (optional) │ 3 7

Lift the computer from the powered stand.

Cleaning Your Computer

38 │ Cleaning Your Computer

CAUTION: Disconnect all cables from your computer before cleaning it.

Clean your computer with a soft cloth dampened with water. Do not use
liquid or aerosol cleaners, that may contain flammable substances.

1 Turn o your computer. For more information on turning o your

computer, see Turning O Your Computer.

2 Moisten a soft, lint-free cloth with either water or a display cleaner,

and wipe the surface of the computer until it is clean. Do not allow
water from the cloth to seep into the computer ports.

NOTE: Do not spray cleaning solution directly onto the display. Only use
products specifically designed for cleaning displays, and follow the
instructions that are included with the product.

Troubleshooting

Troubleshooting │ 39

Battery Problems

Problems Possible causes Possible solution

Battery does not charge • Your computer is not

properly plugged into
a power source.

• You are using an

incorrect power
adapter/cable.

• The power outlet is

not be working.

• The power adapter/

cable is too loosely
connected.

The computer
temperature is lower
than 0 °C or higher than
35 °C.

The battery or power Contact technical
adapter is damaged. support or the

1 Use the supplied

power adapter and
power cable.

2 Unplug the power

adapter from the wall
and verify that the
outlet is functioning.

3 Check all cable

connections and plug
back into the wall,
then back into the
computer.

4 Check all connectors

to ensure proper
connectivity.

5 Verify that the power

adapter’s white LED is
on. If it is not, unplug
and re-plug the power
adapter and/or try
another outlet that is
known to work. If the
LED still does not turn
on, try replacing the
power adapter

Charge the battery in an
ambient temperature
between 0 °C and 35 °C.

manufacturer to replace
the damaged parts.

System problem

40 │ Troubleshooting

Problems Possible causes Possible solution

Computer does not turn
on

The battery is
completely discharged.

Your computer could be
in an unresponsive or
locked state.

Your computer may be Computers shipped
in shipping mode. from the factory will be

Connect your computer
to a power source using
the power adapter.

Press and hold the
power button for 11
seconds to perform a
hard shut down, then
press the power button
to turn the computer
back on.

set in shipping mode.
To get out of this mode,
the user needs to plug in
the power adapter and
press the power button
to turn on the computer.
After the initial power
up, the computer
behaves as normal. This
is to avoid the computer
from being accidentally
turned on during
shipping and draining
the battery.

Computer is not

Troubleshooting │ 41

responding or behaving
unexpectedly

Software or feature is The application or Software updates may
not working as expected feature could be in a

Your computer could
be in a hung or locked
state.

hung state.

1 Reboot the computer.

See Turning O

Your Computer and
Turning On Your
Computer.

2 Refresh your

computer. See

Refreshing your
computer.

3 Reset your computer.

See Resetting your

computer.

4 Contact Dell’s support

service. Go to dell.

com/support or
dell.com/ContactDell.

have been downloaded
in the background.
Restart your computer.
Swipe from the right
edge of the display to
access Charms and
touch Settings →
Power → Restart to
restart the computer.

Touchscreen problem

Problems Possible causes Possible solution

Touchscreen responds
slowly or improperly

Your computer display
may be dirty, or you may
need to adjust display
settings

• Turn o your

computer screen
to avoid accidental
touches, then gently
wipe the display with
a clean dry cloth.

• Adjust display settings

in Windows Desktop,

Control Panel→
Appearance and
Personalization→
Display.

Network problem

42 │ Troubleshooting

Problems Possible causes Possible solution

No wireless connection Your computer is not

able to properly access
a wireless signal.

Slow Internet The signal strength is 1 Move your computer
connections not strong enough. to a dierent location

1 Check if the wireless

radio is on. See

Enabling/Disabling
Wi-Fi.

2 Move closer to the

wireless access point.

3 Reset the wireless

router if using a
private network.

4 Open the browser

to view the landing
page if using a public
network, and follow
the instructions given
by the public network.

5 Try another wireless

connection.

for better signal
reception.

2 Contact your Internet

Service Provider.

Locating Your Service Tag and

Locating Your Service Tag and Express Service Code │ 4 3

Express Service Code

You need your computer’s Service Tag/Express Service Code when
you contact Dell regarding your computer. The Express Service Code
helps the automated telephone support system redirect your call to the
appropriate support department.

The Service Tag and Express Service Code for your computer are
located on a label at the back of your computer.

CAUTION: Lay your computer face down before you look for Service Tag
and Express Service Code.

Specifications

44 │ Specifications

Physical dimensions

Height 283.70 mm (11.17 inches)

Width 463.60 mm (18.25 inches)

Depth 17.70 mm (0.70 inch)

Weight 2.20 kg (4.85 lb)

Hardware

Processor 3rd Generation Intel Core i3/i5/i7 ULT

Chipset Intel Panther Point HM77

Graphics Intel HD 4000 for Core I processors

Internal Memory (RAM) 4 GB or 8 GB

Internal Storage 2.5 inch HDD (SATA3) or

Speaker Power 2 watts

Camera HD 720 p (1280 x 720)

Pentium Dual Core

Intel HD for Pentium Dual Core
processors

DDR3L 1600 MHz

SSD (mSATA)

Touchscreen display

Specifications │ 45

Type 18.4” Full HD with multi-point

capacitive touch

Maximum resolution 1920 × 1080

Aspect ratio 16:9

Brightness 350 nits

Viewing angle 89 degrees

Contrast ratio 1000:1

Color depth 262.144 bits

Ports and connectors

Audio 1 3.5mm audio jack/port

SD card 1 SD card slot

Dock 1 docking port

USB 2 USB 3.0 ports

1 internal USB 2.0 port for wireless
keyboard and mouse receiver

Power Adapter

Input voltage 90 -240 VAC

Input current (maximum) 1.6 A

Input frequency 50-60 Hz

Output power 65 W

Output current 3.34 A (maximum)

Rated output voltage 19.5 VDC

Temperature range:

Operating 0 °C to 40 °C (32 °F to 104 °F)
Storage -40 °C to 70 °C (-40 °F to 158 °F)

Environmental requirements

Temperature range:

Operating 0 °C to 35 °C (32 °F to 95 °F)
Non-Operating -40 °C to 65 °C (-40 °F to 149 °F)

Relative humidity (maximum):

Operating 10% to 90% (noncondensing)
Non-Operating 5% to 95% (noncondensing)

Maximum Vibration (measured using a random vibration spectrum
that simulates user environment):

Operating 0.66 GRMS
Non-Operating 1.30 GRMS

Maximum Shock

Operating 140 G
Non-Operating 163 G

Altitude (maximum, unpressurized):

Operating -15.2 m to 3048 m (-50 ft to

10,000 ft)

Non-Operating -15.2 m to 10,668 m (-50 ft to

35,000 ft)

46 │ Specifications