Dell XK946 User Manual

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Dell™ PowerEdge™ R900 Systems

Hardware Owner’s Manual

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Intel and Xeon are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks and Windows Server is a trademark of Microsoft Corporation; Novell and NetWare are registered trademarks of Novell, Inc.; Red Hat is a registered trademark of Red Hat, Inc.; SUSE is a registered trademark of SUSE LINUX Products GmbH.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

September 2007 P/N XK946 Rev. A00

Contents

1 About Your System . . . . . . . . . . . . . . . . . 11

Other Information You May Need . . . . . . . . . . . . 11

Accessing System Features During Startup . . . . . . 12

Front Panel Features and Indicators

Hard Drive Indicator Codes

Connecting External Devices

Back Panel Features and Indicators

Connecting External Devices

Power Indicator Codes

. . . . . . . . . . . . . . . . . 20

. . . . . . . . . . 13

. . . . . . . . . . . . 15

. . . . . . . . . . . 18

. . . . . . . . . . 19

. . . . . . . . . . . 20

NIC Indications . . . . . . . . . . . . . . . . . . . . . 22

LCD Status Messages

. . . . . . . . . . . . . . . . . . 22

Solving Problems Described by LCD Status Messages

Removing LCD Status Messages

System Messages

Warning Messages

. . . . . . . . . . . . . . . . . . . . 34

. . . . . . . . . . . . . . . . . . . 39

. . . . . . . . . 33

Diagnostics Messages . . . . . . . . . . . . . . . . . 39

Alert Messages

. . . . . . . . . . . . . . . . . . . . . 39

2 Using the System Setup Program . . . . . . 41

Entering the System Setup Program . . . . . . . . . . 41

Contents 3

Responding to Error Messages . . . . . . . . . . 41

Using the System Setup Program

. . . . . . . . . 42

System Setup Options

Main Screen

Memory Information Screen

. . . . . . . . . . . . . . . . . . 43

. . . . . . . . . . . . . . . . . . . . 43

. . . . . . . . . . . . 45

CPU Information Screen . . . . . . . . . . . . . . 45

Integrated Devices Screen

PCI IRQ Screen

. . . . . . . . . . . . . . . . . . . 47

. . . . . . . . . . . . . 46

Serial Communication Screen . . . . . . . . . . . 47

Embedded Server Management Screen

System Security Screen

. . . . . . . . . . . . . . 48

. . . . . . 48

Trusted Platform Module (TPM) Security Screen . 49

Exit Screen

System and Setup Password Features

Using the System Password

Using the Setup Password

Disabling a Forgotten Password

. . . . . . . . . . . . . . . . . . . . . 49

. . . . . . . . . 49

. . . . . . . . . . . . 50

. . . . . . . . . . . . . 53

. . . . . . . . . . . . 54

Baseboard Management Controller Configuration . . . 54

Entering the BMC Setup Module

. . . . . . . . . . 55

BMC Setup Module Options . . . . . . . . . . . . 55

3 Installing System Components . . . . . . . . 57

4 Contents

Recommended Tools . . . . . . . . . . . . . . . . . . 58

Inside the System

Removing and Installing the Top Cover

Removing the Top Cover

Installing the Top Cover

Hard Drives

. . . . . . . . . . . . . . . . . . . . 58

. . . . . . . . . 59

. . . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . . . . . . . . 62

Before You Begin . . . . . . . . . . . . . . . . . . 62

Removing a Drive Blank

. . . . . . . . . . . . . . 62

Installing a Drive Blank . . . . . . . . . . . . . . 63

Removing a Hot-Plug Hard Drive

Installing a Hot-Plug Hard Drive

. . . . . . . . . 64

. . . . . . . . . . 65

Replacing a Hard Drive Carrier

Removing a Hard Drive From a Hard Drive Carrier

. . . . . . . . . . . . . 66

Installing a SAS Hard Drive Into a SATAu Drive Carrier

Installing a SATA Hard Drive Into a SATAu Hard Drive Carrier 67

Power Supplies . . . . . . . . . . . . . . . . . . . . . 68

Removing a Power Supply

. . . . . . . . . . . . . 68

Installing a Power Supply . . . . . . . . . . . . . 69

System Fans . . . . . . . . . . . . . . . . . . . . . . . 70

Removing a Front System Fan

. . . . . . . . . . . 70

Hot-plugging a Front System Fan . . . . . . . . . 71

Removing a Back System Fan

Installing a Back System Fan

. . . . . . . . . . . 72

. . . . . . . . . . . 73

Hot-plugging a Back System Fan . . . . . . . . . 73

Removing a Back System Fan Housing

Installing a Back System Fan Housing

Cooling Shroud

. . . . . . . . . . . . . . . . . . . . . 76

Removing the Cooling Shroud

Installing the Cooling Shroud

SAS Controller Card

. . . . . . . . . . . . . . . . . . . 78

Removing a SAS Controller Card

Installing an SAS Controller Card

. . . . . . . . . . . 77

. . . . . . 74

. . . . . . . 75

. . . . . . . . . . . 76

. . . . . . . . . 80

SAS and SAS RAID Controller Card Cabling Guidelines 80

RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 84

Installing a RAID Battery

. . . . . . . . . . . . . . 84

Contents 5

Removing a RAID Battery . . . . . . . . . . . . . 85

Configuring the Boot Device

. . . . . . . . . . . . . . 86

PCI Express Add-in Cards . . . . . . . . . . . . . . . . 86

Installing a PCI Express Card

. . . . . . . . . . . . 86

Removing a PCI Express Card . . . . . . . . . . . 88

Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 88

Removing the Optical Drive

. . . . . . . . . . . . 88

Installing the Optical Drive . . . . . . . . . . . . . 89

Replacing an Optical Drive Mounting Tray . . . . . . . 90

Removing an Optical Drive From an Optical Drive Mounting Tray 90

Installing an Optical Drive Into an Optical Drive Mounting Tray 92

System Memory

General Memory Module Installation Guidelines

Non-Optimal Memory Configurations

. . . . . . . . . . . . . . . . . . . . . 92

. 92

. . . . . . . 93

Memory Sparing Support . . . . . . . . . . . . . 93

Memory Mirroring Support

Removing a Memory Riser

. . . . . . . . . . . . . 94

. . . . . . . . . . . . . 96

Installing a Memory Riser . . . . . . . . . . . . . 98

Memory Population Rules

Removing the Memory Riser Cover

. . . . . . . . . . . . . 98

. . . . . . . . 99

Installing Memory Modules . . . . . . . . . . . . 99

Removing Memory Modules

. . . . . . . . . . . . 101

6 Contents

Processors

. . . . . . . . . . . . . . . . . . . . . . . . 101

Removing a Processor Heat Sink

Installing a Processor Heat Sink

Removing a Processor

. . . . . . . . . . . . . . . 104

. . . . . . . . . 101

. . . . . . . . . . 104

Installing a Processor . . . . . . . . . . . . . . . 105

System Battery . . . . . . . . . . . . . . . . . . . . . . 108

Replacing the System Battery

. . . . . . . . . . . 108

Activating the NIC TOE

. . . . . . . . . . . . . . . . . 110

I/O Riser . . . . . . . . . . . . . . . . . . . . . . . . . 110

Removing the I/O Riser

. . . . . . . . . . . . . . . 110

Installing the I/O Riser . . . . . . . . . . . . . . . 111

Installing a DRAC . . . . . . . . . . . . . . . . . . . . 112

SAS Backplane (Service-only Procedure)

Removing the SAS Backplane (3.5" Hard Drives)

Installing the SAS Backplane (3.5-inch Hard Drives)

. . . . . . . 114

. 114

116

Removing the SAS Backplane (2.5-inch Hard Drives) 116

Installing the SAS Backplane (2.5" Hard Drives)

Power Interposer Board (Service-only Procedure)

Removing the Power Interposer Board

Installing the Power Interposer Board

System Board (Service-only Procedure)

Removing the System Board

Installing the System Board

. . . . . . . . . . . . 122

. . . . . . . . . . . . 124

. . . . . . . 121

. . . . . . . . 122

. . 119

. . . . . . 119

4 Troubleshooting Your System . . . . . . . . 127

Safety First—For You and Your System . . . . . . . . . 127

Start-Up Routine . . . . . . . . . . . . . . . . . . . . . 127

Checking the Equipment

Troubleshooting IRQ Assignment Conflicts

Troubleshooting External Connections

Troubleshooting the Video Subsystem . . . . . . . 129

Troubleshooting the Keyboard

. . . . . . . . . . . . . . . . 128

. . . . 128

. . . . . . 129

. . . . . . . . . . . 130

Contents 7

Troubleshooting the Mouse . . . . . . . . . . . . 131

Troubleshooting Basic I/O Functions

Troubleshooting a Serial I/O Device

Troubleshooting a USB Device

Troubleshooting a NIC

. . . . . . . . . . . . . . . . . . 133

. . . . . . . . . . 131

. . . . . . . . 132

. . . . . . . . . . . 132

Troubleshooting a Wet System . . . . . . . . . . . . . 134

Troubleshooting a Damaged System

Troubleshooting the System Battery

. . . . . . . . . . 135

. . . . . . . . . . 136

Troubleshooting Power Supplies . . . . . . . . . . . . 137

Troubleshooting System Cooling

Troubleshooting a Fan

Troubleshooting System Memory

. . . . . . . . . . . . 138

. . . . . . . . . . . . . . . 138

. . . . . . . . . . . . 139

Troubleshooting an Optical Drive . . . . . . . . . . . . 141

Troubleshooting a Hard Drive

Troubleshooting a SAS or SAS RAID Controller Card

. . . . . . . . . . . . . . 142

. 144

Troubleshooting Expansion Cards . . . . . . . . . . . 145

5 Running the System Diagnostics . . . . . . 149

8 Contents

Troubleshooting Processors

. . . . . . . . . . . . . . 147

Using PowerEdge Diagnostics . . . . . . . . . . . . . 149

System Diagnostics Features . . . . . . . . . . . . . . 149

When to Use the System Diagnostics

Executing System Diagnostics

. . . . . . . . . . 150

. . . . . . . . . . . . . 150

System Diagnostics Testing Options . . . . . . . . . . 150

Using the Custom Test Options

Selecting Devices for Testing

Selecting Diagnostics Options

Viewing Information and Results

. . . . . . . . . . . . . 151

. . . . . . . . . . . 151

. . . . . . . . . 152

6 Jumpers and Connectors . . . . . . . . . . . 153

System Board Jumpers and Connectors . . . . . . . . 153

System Board Connectors

. . . . . . . . . . . . . . . . 154

SAS Backplane Connectors . . . . . . . . . . . . . . . 156

Power Interposer Connectors

Disabling a Forgotten Password

. . . . . . . . . . . . . . 160

. . . . . . . . . . . . 162

7 Getting Help . . . . . . . . . . . . . . . . . . . . . 165

Obtaining Assistance . . . . . . . . . . . . . . . . . . 165

Online Services

Automated Order-Status Service . . . . . . . . . 167

Support Service

. . . . . . . . . . . . . . . . . . 166

. . . . . . . . . . . . . . . . . . 167

Dell Enterprise Training and Certification

. . . . . . . 167

Problems With Your Order . . . . . . . . . . . . . . . 167

Product Information

Returning Items for Warranty Repair or Credit

. . . . . . . . . . . . . . . . . . . 167

. . . . . 167

Before You Call . . . . . . . . . . . . . . . . . . . . . 168

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . 170

Contents 9

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . 171

10 Contents

About Your System

This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, applications, and operating systems monitor the system and component status and alert you when a problem arises. System conditions can be reported by any of the following:

• Front or back panel indicators

• System messages

• Warning messages

• Diagnostics messages

•Alert messages

This section describes each type of message, lists the possible causes, and provides steps to resolve any problems indicated by a message. The system indicators and features are illustrated in this section.

Other Information You May Need

CAUTION: The Product Information Guide provides important safety and

regulatory information. Warranty information may be included within this document or as a separate document.

•The

• CDs included with your system provide documentation and tools for

Rack Installation Guide or Rack Installation Instructions

with your rack solution describes how to install your system into a rack.

Getting Started Guide

setting up your system, and technical specifications.

configuring and managing your system.

provides an overview of system features,

About Your System 11

included

• Systems management software documentation describes the features, requirements, installation, and basic operation of the software.

• Operating system documentation describes how to install (if necessary), configure, and use the operating system software.

• Documentation for any components you purchased separately provides information to configure and install these options.

• Updates are sometimes included with the system to describe changes to the system, software, and/or documentation.

NOTE: Always check for updates on support.dell.com and read the updates first

because they often supersede information in other documents.

• Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians.

Accessing System Features During Startup

Table 1-1 describes keystrokes that may be entered during startup to access system features. If your operating system begins to load before you enter the keystroke, allow the system to finish booting, and then restart your system and try again.

Table 1-1. Keystrokes for Accessing System Functions

Keystroke Description

<F2> Enters the System Setup program. See "Using the System Setup

Program" on page 41.

<F10> Opens the utility partition, allowing you to run the system

diagnostics. See

<F11> Enters the boot menu.

<F12> Enters the PXE boot.

<Ctrl><c> Enters the SAS Configuration Utility. See your

for more information.

Guide

<Ctrl><e> Enters the Baseboard Management Controller (BMC) Management

Utility, which allows access to the system event log (SEL). See the

BMC User’s Guide

"Running the System Diagnostics

for more information on setup and use of BMC.

" on page 149

SAS adapter User’s

12 About Your System

Table 1-1. Keystrokes for Accessing System Functions

123 45 6 87

Keystroke Description

<Ctrl><r> Enters the RAID configuration utility, which allows you to configure

an optional RAID card. For more information, see the documentation for your RAID card.

<Ctrl><s> Option is displayed only if you have PXE support enabled through the

System Setup Program (see "Using the System Setup Program" on page 41). This keystroke allows you to configure NIC settings for PXE boot. For more information, see the documentation for your integrated NIC.

<Ctrl><d> If you have the optional Dell Remote Assistant Card (DRAC), this

keystroke allows access to selected DRAC configuration settings. See

DRAC User’s Guide

the DRAC.

for more information on setup and use of

Front Panel Features and Indicators

Figure 1-1 shows the controls, indicators, connectors, and drives on the system's front panel.

Figure 1-1. Front Panel Features and Indicators

About Your System 13

1 Power button/indicator. The power-on indicator lights when the

system power is on.

The power button controls the DC power supply output to the system.

NOTE: If you turn off the system using the

power button and the system is running an ACPI-compliant operating system, the system performs a graceful shutdown before the power is turned off. If the system is not running an ACPI-compliant operating system, the power is turned off immediately after the power button is pressed.

2 NMI button. Used to troubleshoot software and

device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.

3 System identification button. The identification buttons on the front

and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the LCD panel on the front and the blue system status indicator on the back blink until one of the buttons is pushed again.

14 About Your System

4 LCD panel. Provides system ID, status information,

and system error messages.

The LCD lights during normal system operation. Both the systems management software and the identification buttons located on the front and back of the system can cause the LCD to flash blue to identify a particular system.

The LCD lights amber when the system needs attention, and the LCD panel displays an error code followed by descriptive text. If the system is connected to AC power and an error has been detected, the LCD lights amber regardless of whether the system has been powered on.

5 USB connectors (2). Connects USB 2.0-compliant devices to

the system.

6 Video connector. Connects a monitor to the system.

7 Hard drives. Eight 2.5-inch hot-plug or five 3.5-inch

hot-plug.

8 Optical drive. One slimline optical drive.

Hard Drive Indicator Codes

The hard drive carriers have two indicators—the drive-activity indicator and the drive-status indicator.

About Your System 15

Figure 1-2. Hard Drive Indicators

1 green and amber drive-status

indicator

2 green drive-activity indicator

The Activity LED indicates command activity between the hard disk drives and storage controller.

The Status LED is a bi-color (Green/Amber) LED that indicates the state of a drive in a slot. The color and blink rate of the LED indicates the state of the drive as shown in Table 1-2.

16 About Your System

Table 1-2. Hard Drive Indicators

Pattern Green element Amber eLement Drive/slot state

Slot empty Off Off The slot is empty, an

unsupported drive is present, the drive has been spun down for removal (Ready for Removal), or a new drive has been inserted, and the state has not been updated by the RAID controller.

Drive online On Off The drive is either

online, ready, a hotspare or a foreign drive.

Drive identify (prep for removal)

Drive rebuilding On ~400mS

Drive failed Off On ~150mS

Predicted Failure (SMART)

On ~250mS

Off ~250mS

Off ~100mS

On ~500mS

Off ~500mS

Off ~1000S

Off The slot is being

identified because of a user request (either a drive identify or a preparing for removal was requested).

Off The drive is being

written to, to make a virtual disk redundant.

The RAID controller

Off ~150mS

Off ~500mS

On ~500mS

can no longer access or control (read/write to) the drive because it has detected an unrecoverable fault (after it has completed its error handling) on the drive.

Predictive failure event has been reported by the drive.

About Your System 17

Table 1-2. Hard Drive Indicators

Pattern Green element Amber eLement Drive/slot state

Rebuild Abort On ~3000mS

Off ~9000mS

Off ~6000mS

On ~3000mS

Off ~3000mS

The drive has been spun down by a user request (Prepare to Remove operation), or had a rebuild operation on it aborted by a user action or due to any reason other than a drive failure.

In RAID configurations, the drive-status indicator lights to indicate the status of the drive.

NOTE: For non-RAID configurations, only the drive-activity indicator is active. The

drive-status indicator is off.

Table 1-2 lists the drive indicator patterns for RAID hard drives. Different patterns are displayed as drive events occur in the system. For example, if a hard drive fails, the "drive failed" pattern appears. After the drive is selected for removal, the "drive being prepared for removal" pattern appears, followed by the "drive ready for insertion or removal" pattern. After the replacement drive is installed, the "drive being prepared for operation" pattern appears, followed by the "drive online" pattern.

Connecting External Devices

When connecting external devices to your system, follow these guidelines:

• Most devices must be connected to a specific connector and device drives must be installed before the device operates properly. (Device drivers are normally included with your operating system software or with the device itself.) See the documentation that accompanied the device for specific installation and configuration instructions.

• Always attach external devices while your system and the device are turned off. Next, turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise).

18 About Your System

For information about individual connectors, see "Jumpers and Connectors"

1234 78

12 11 10 9

on page 153. For information about enabling, disabling, and configuring I/O ports and connectors, see "Using the System Setup Program" on page 41.

Back Panel Features and Indicators

Figure 1-3 shows the controls, indicators, and connectors located on the system's back panel.

Figure 1-3. Back Panel Features and Indicators

1 USB connectors (2) 2 Video connector

3 Serial connector 4 Expansion card filler bracket

5 DRAC network connector 6 Network connectors (4)

7 System identification button 8 Intrusion LED

9 Power supply 10 Power connector

11 Power supply lever 12 Power supply latch

About Your System 19

Connecting External Devices

When connecting external devices to your system, follow these guidelines:

• Most devices must be connected to a specific connector and device drivers must be installed before the device operates properly. (Device drivers are normally included with your operating system software or with the device itself.) See the documentation that accompanied the device for specific installation and configuration instructions.

For information about individual connectors, see "Jumpers and Connectors" on page 153. For information about enabling, disabling, and configuring I/O ports and connectors, see "Using the System Setup Program" on page 41.

Power Indicator Codes

The power button on the front panel controls the power input to the system's power supplies. The power indicator lights green when the system is on.

The indicators on the redundant power supplies show whether power is present or whether a power fault has occurred (see Figure 1-4). Table 1-3 lists the power supply indicator codes.

20 About Your System

Figure 1-4. Redundant Power Supply Indicators

1 power supply status 2 power supply fault

3 AC line status

Table 1-3. Redundant Power Supply Indicators

Indicator Function

Power supply status Green indicates that the power supply is

operational.

Power supply fault Amber indicates a problem with the power supply.

AC line status Green indicates that a valid AC source is connected

to the power supply.

About Your System 21

NIC Indications

Each NIC has two indicators that provides information on network activity and link status. See Figure 1-5. Table 1-4 lists the NIC indications.

Figure 1-5. NIC Indicators

1 2

1 link indicator (green) 2 activity indicator (amber)

Table 1-4. NIC Indications

Indicators Illumination Meaning

Link and activity indicators are off.

Link indicator is on. The NIC is connected to a valid link partner on the

Activity indicator is blinking. Network data is being transmitted.

The NIC is not connected to the network.

network.

LCD Status Messages

The system's control panel LCD provides status messages to signify when the system is operating correctly or when the system needs attention.

The LCD lights blue to indicate a normal operating condition, and lights amber to indicate an error condition. The LCD scrolls a message that includes a status code followed by descriptive text. Table 1-5 lists the LCD status messages that can occur and the probable cause for each message. The LCD messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.

22 About Your System

CAUTION: Only trained service technicians are authorized to remove the system

cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

NOTE: If your system fails to boot, press the System ID button for at least five

seconds until an error code appears on the LCD. Record the code, then see "Getting Help" on page 165.

Table 1-5. LCD Status Messages

Code Test Causes Corrective Actions

N/A

E1000 FAILSAFE,

SYSTEM NAME

CALL

A 62-character string that can be defined by the user in the System Setup program.

SYSTEM NAME

The displays under the following conditions:

• The system is powered on.

• The power is off and active POST errors are displayed.

This message is for information only.

You can change the system ID and name in the System Setup program. See "Using the System Setup Program" on page 41.

See "Getting Help" on page 165.

SUPPORT

E1114 Temp

Ambient

E1116 Temp Memory

E12nn xx PwrGd

Ambient system temperature is out of acceptable range.

Memory has exceeded acceptable temperature and has been disabled to prevent damage to the components.

Specified voltage regulator has failed.

See "Troubleshooting System Cooling" on page 138.

See "Getting Help" on page 165.

About Your System 23

Table 1-5. LCD Status Messages

Code Test Causes Corrective Actions

E1210 CMOS Batt

E1211 ROMB Batt

E1229 CPU # VCORE

E1310 RPM Fan ##

E1313 Fan

Redundancy

E1410 CPU # IERR

CMOS battery is missing, or the voltage is out of acceptable range.

RAID battery is either missing, bad, or unable to recharge due to thermal issues.

Processor # VCORE voltage regulator has failed.

RPM of specified cooling fan is out of acceptable operating range.

The system is no longer fan-redundant. Another fan failure will put the system at risk of overheating.

Specified microprocessor is reporting an internal error.

See "Troubleshooting the System Battery" on page 136.

Reseat the RAID battery connector. See "Installing a RAID Battery" on page 84, and "Troubleshooting the System Battery" on page 136.

See "Getting Help" on page 165.

See "Troubleshooting System Cooling" on page 138.

Check control panel LCD for additional scrolling messages. See "Troubleshooting System Cooling" on page 138.

See your system’s Information Update Tech Sheet located on support.dell.com for the most current system information. If problem persists, see "Getting Help" on page 165.

24 About Your System

Table 1-5. LCD Status Messages

Code Test Causes Corrective Actions

E1414 CPU #

Thermtrip

Specified microprocessor is out of acceptable temperature range and has halted operation.

See "Troubleshooting System Cooling" on page 138. If the problem persists, ensure that the processor heat sinks are properly installed. See "Troubleshooting Processors" on page 147.

NOTE: The LCD continues

to display this message until the system’s power cord is disconnected and reconnected to the AC power source, or the SEL is cleared using either Server Assistant or the BMC Management Utility. See the Dell OpenManage Baseboard Management Controller User’s Guide for information about these utilities.

E1418 CPU #

Presence

E141C CPU

Mismatch

Specified processor is missing or bad, and the system is in an unsupported configuration.

Processors are in a configuration unsupported by Dell.

See "Troubleshooting Processors" on page 147.

Ensure that your processors match and conform to the type described in the Microprocessor Technical Specifications outlined in your system’s

Started Guide

Getting

About Your System 25

Table 1-5. LCD Status Messages

Code Test Causes Corrective Actions

E141F CPU

Protocol

E1420 CPU Bus

PERR

E1421 CPU Init

E1422 CPU Machine

Chk

E1610 PS #

Missing

E1614 PS # Status

E1618 PS #

Predictive

E161C PS # Input

Lost

The system BIOS has reported a processor protocol error.

The system BIOS has reported a processor initialization error.

The system BIOS has reported a machine check error.

No power is available from the specified power supply; specified power supply is improperly installed or faulty.

Power supply voltage is out of acceptable range; specified power supply is improperly installed or faulty.

Power source for specified power supply is unavailable, or out of acceptable range.

See "Getting Help" on page 165.

See "Troubleshooting Power Supplies" on page 137.

Check the AC power source for the specified power supply. If problem persists, see "Troubleshooting Power Supplies" on page 137.

26 About Your System

Table 1-5. LCD Status Messages

Code Test Causes Corrective Actions

E1620 PS # Input

Range

E1624 PS

Redundancy

E1710 I/O Channel

Chk

E1711 PCI PERR

B## D## F##

PCI PERR Slot #

Power source for specified power supply is unavailable, or out of acceptable range.

The power supply subsystem is no longer redundant. If the last supply fails, the system will go down.

The system BIOS has reported an I/O channel check.

The system BIOS has reported a PCI parity error on a component that resides in PCI configuration space at bus ##, device ##, function ##.

The system BIOS has reported a PCI parity error on a component that resides in the specified PCI slot.

Check the AC power source for the specified power supply. If problem persists, see "Troubleshooting Power Supplies" on page 137.

See "Troubleshooting Power Supplies" on page 137.

See "Getting Help" on page 165.

Remove and reseat the PCI expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 145.

If the problem persists, the riser card or system board is faulty. See "Getting Help" on page 165.

Remove and reseat the PCI expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 145.

If the problem persists, the riser card or system board is faulty. See "Getting Help" on page 165.

About Your System 27

Table 1-5. LCD Status Messages

Code Test Causes Corrective Actions

E1712 PCI SERR

B## D## F##

PCI SERR Slot #

E1714 Unknown Err

E171F PCIE Fatal

Err B## D## F##

PCIE Fatal Err Slot #

E1810 HDD ##

Fault

The system BIOS has reported a PCI system error on a component that resides in PCI configuration space at bus ##, device ##, function ##.

The system BIOS has reported a PCI system error on a component that resides in the specified slot.

The system BIOS has determined that there has been an error in the system, but is unable to determine its origin.

The system BIOS has reported a PCIe fatal error on a component that resides in PCI configuration space at bus ##, device ##, function ##.

The system BIOS has reported a PCIe fatal error on a component that resides in the specified slot.

The SAS subsystem has determined that hard drive ## has experienced a fault.

Remove and reseat the PCI expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 145.

If the problem persists, the riser card or system board is faulty. See "Getting Help" on page 165.

See "Getting Help" on page 165.

Remove and reseat the PCI expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 145.

If the problem persists, the riser card or system board is faulty. See "Getting Help" on page 165.

See "Troubleshooting a Hard Drive" on page 142.

28 About Your System

Table 1-5. LCD Status Messages

Code Test Causes Corrective Actions

E1811 HDD ## Rbld

Abrt

E1812 HDD ##

Removed

E1913 CPU &

Firmware Mismatch

E1A14 SAS Cable A

E1A15 SAS Cable B

E2010 No Memory

E2011 Mem Config

Error

E2012 Unusable

Memory

E2013 Shadow BIOS

Fail

The specified hard drive has experienced a rebuild abort.

The specified hard drive has been removed from the system.

The BMC firmware does not support the processor.

SAS cable A is missing or bad.

SAS cable B is missing or bad.

No memory is installed in the system.

Memory detected, but is not configurable. Error detected during memory configuration.

Memory is configured, but not usable. Memory subsystem failure.

The system BIOS failed to copy its flash image into memory.

See "Troubleshooting a Hard Drive" on page 142. If the problem persists, see your RAID documentation.

Information only.

Update to the latest BMC firmware. See the

User’s Guide

information on setup and use of BMC.

Reseat the cable. If problem persists, replace cable. See "SAS Controller Card" on page 78.

Install memory. See "General Memory Module Installation Guidelines" on page 92.

See "Troubleshooting System Memory" on page 139.

for more

BMC

About Your System 29

Table 1-5. LCD Status Messages

Code Test Causes Corrective Actions

E2014 CMOS Fail

E2015 DMA

Controller

E2016 Int

Controller

E2017 Timer Fail

E2018 Prog Timer

E2019 Parity

Error

E201A SIO Err

E201B Kybd

Controller

E201C SMI Init

E201D Shutdown

Test

E201E POST Mem

Test

CMOS failure. CMOS RAM not functioning properly.

DMA controller failure. See "Getting Help" on

Interrupt controller failure. See "Getting Help" on

Timer refresh failure. See "Getting Help" on

Programmable interval timer error.

Parity error. See "Getting Help" on

SIO failure. See "Getting Help" on

Keyboard controller failure. See "Getting Help" on

System management interrupt (SMI) initialization failure.

BIOS shutdown test failure.

BIOS POST memory test failure.

See "Getting Help" on page 165.

page 165.

See "Getting Help" on page 165.

page 165.

See "Getting Help" on page 165.

See "Troubleshooting System Memory" on page 139. If problem persists, see "Getting Help" on page 165.

30 About Your System

Table 1-5. LCD Status Messages

Code Test Causes Corrective Actions

E201F DRAC Config

E2020 CPU Config

E2021 Memory

Population

E2022 POST Fail

E2110 MBE Crd #

DIMM ## & ##

E2111 SBE Log

Disable Crd # DIMM ##

Dell Remote Assistant Card (DRAC) configuration failure.

processor configuration failure.

Incorrect memory configuration. Memory population order incorrect.

General failure after video. Check screen for specific

One of the DIMMs in the set implicated by "## & ##" has had a memory multi-bit error (MBE). If no memory card is present, the "Crd #" string is left out of the message.

The system BIOS has disabled memory single-bit error (SBE) logging, and will not resume logging further SBEs until the system is rebooted. "##" represents the DIMM implicated by the BIOS. If no memory riser card is present, the "Crd #" string is left out of the message.

Check screen for specific error messages.

Ensure that DRAC cables and connectors are properly seated. If problem persists, see your DRAC documentation.

Check screen for specific error messages.

Check screen for specific error messages. See "Troubleshooting System Memory" on page 139.

error messages.

See "Troubleshooting System Memory" on page 139.

About Your System 31

Table 1-5. LCD Status Messages

Code Test Causes Corrective Actions

E2112 Mem Spare

Crd # DIMM ##

E2113 Mem Mirror

Crd # DIMM ## & ##

E2118 Fatal NB

Mem CRC

E2119 Fatal SB

Mem CRC

I1910 Intrusion

The system BIOS has spared the memory because it has determined that the memory had too many errors. "## & ##" represents the DIMM pair implicated by the BIOS. If no memory card is present, the "Crd #" string is left out of the message.

The system BIOS has disabled memory mirroring because it has determined that one half of the mirror has had too many errors. "## & ##" represents the DIMM pair implicated by the BIOS. If no memory card is present, the "Crd #" string is left out of the message.

One of the connections in the Fully Buffered DIMM (FBDIMM) memory subsystem link on the Northbound side has failed.

One of the connections in the FBDIMM memory subsystem link on the Southbound side has failed.

System cover has been removed.

See "Troubleshooting System Memory" on page 139.

Information only.

32 About Your System

Table 1-5. LCD Status Messages

Code Test Causes Corrective Actions

I1911 >3 ERRs Chk

Log

I1912 SEL Full

W1228 ROMB Batt <

24hr

LCD overflow message.

A maximum of three error messages can display sequentially on the LCD. The fourth message displays as the standard overflow message.

System Event Log is full of events, and is unable to log any more events.

Warns predictively that the RAID battery has less than 24 hours of charge left.

Check the SEL for details on the events.

Clear the log by deleting event entries.

Replace RAID battery. See "RAID Battery" on page 84.

NOTE: For the full name of an abbreviation or acronym used in this table, see "Glossary"

on page 171.

Solving Problems Described by LCD Status Messages

The code and text of the status messages on the LCD (see Table 1-5) can often specify a very precise fault condition that is easily corrected. For example, if the code E1418 CPU_1_Presence appears, you know that a microprocessor is not installed in socket 1.

In contrast, you might be able to determine the problem if multiple related errors occur. For example, if you receive a series of messages indicating multiple voltage faults, you might determine that the problem is a failing power supply.

Removing LCD Status Messages

For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state. For example, if temperature for a component goes out of range, the LCD displays the fault; when the temperature returns to the acceptable range, the message is removed from the LCD. For other faults, you must take action to remove the message from the display:

About Your System 33

• Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.

• Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately ten seconds, reconnect the power cable, and restart the system.

Any of these actions will remove fault messages, and return the status indicators and LCD colors to the normal state. Messages will reappear under the following conditions:

• The sensor returns to a normal state but fails again, resulting in a new SEL entry.

• The system is reset and new error events are detected.

• A failure is recorded from another source that maps to the same display entry.

System Messages

System messages appear on the screen to notify you of a possible problem with the system. Table 1-6 lists the system messages that can occur and a brief description of each message.

NOTE: If you receive a system message that is not listed in Table 1-6, check the

documentation for the application that is running when the message appears or the operating system's documentation for an explanation of the message and recommended action.

CAUTION: Only trained service technicians are authorized to remove the system

Table 1-6. System Messages

System Message Corrective Action

Error: Incorrect memory configuration.

This error message will be displayed when any memory error which causes memory loss happens during memory configuration.

34 About Your System

Table 1-6. System Messages

System Message Corrective Action

Warning: The current memory configuration is not validated. Change it to the recommended memory configuration or press any key to continue.

Alert! Redundant memory disabled! Memory configuration does not support redundant memory.

Attempting to update Remote Configuration. Please wait…

Caution! NVRAM_CLR jumper is installed on system board

CPUs with different cache sizes detected

Decreasing available Memory One or more DIMMs improperly seated

Diskette drive 0 seek failure Faulty or improperly inserted diskette,

Diskette read failure Faulty diskette, faulty or improperly

Diskette subsystem reset failed

Drive not ready Diskette missing from or improperly

This warning message will be displayed when there is no any memory configuration error, but the memory configuration is not recommended by Dell.

Redundant memory was set to enabled in CMOS, but the current configuration does not support redundant memory.

Remote Configuration request has been detected and is being processed.

NVRAM_CLR jumper is installed. CMOS has been cleared. NVRAM_CLR jumper should be removed.

The system does not support running with processors with mismatched cache sizes

or faulty

incorrect configuration settings in System Setup program, loose diskette/tape drive interface cable, or loose power cable Replace the diskette.

connected diskette/tape drive interface cable, or loose power cable

Faulty diskette/tape drive controller

inserted in diskette drive

About Your System 35

Table 1-6. System Messages

System Message Corrective Action

Error: Remote Access Controller initialization failure

More than one RAC detected, system halted

Error 8602 – Auxiliary Device Failure

Verify that mouse and keyboard are securely attached to correct connectors.

Gate A20 failure Faulty keyboard controller

General failure Operating system corrupted or not

Keyboard controller failure Defective keyboard/mouse controller

Keyboard data line failure

Keyboard stuck key failure

Keyboard fuse has failed. Overcurrent detected at Keyboard

Manufacturing mode detected System is in manufacturing mode. Clear

Remote Access Controller initialization failure

More than one RAC detected

Mouse cable connector loose or improperly connected, defective mouse

installed properly

Keyboard cable connector loose or improperly connected, defective keyboard, or defective keyboard/mouse controller

connector

CMOS via NVRAM_CLR jumper to take system out of manufacturing mode.

36 About Your System

Table 1-6. System Messages

System Message Corrective Action

Memory address line failure at address, read value expecting value

Memory double word logic failure at address, read value expecting value

Memory odd/even logic failure at address, read value expecting value

Memory write/read failure at

address, read value expecting value

Memory tests terminated by keystroke

No boot device available Faulty diskette, diskette/tape drive

No boot sector on hard-disk drive

No timer tick interrupt Defective system board

Not a boot diskette No operating system on diskette

PCI BIOS failed to installed PCI device BIOS (Option ROM)

Plug & Play Configuration error

Read fault

Requested sector not found

Remote Configuration update attempt failed

Faulty or improperly seated DIMMs or defective system board

POST memory test terminated by pressing the <spacebar>

subsystem, hard-disk drive, hard-disk drive subsystem, or no boot disk in drive A

Incorrect configuration settings in System Setup program, or no operating system on hard-disk drive

checksum failure is detected during shadowing

Plug & Play Configuration error is detected during PCI device scan

Faulty diskette, diskette/tape drive subsystem, or hard-disk drive subsystem

System was unable to process Remote Configuration request.

About Your System 37

Table 1-6. System Messages

System Message Corrective Action

ROM bad checksum = address Expansion card improperly installed or

faulty

Sector not found Defective sectors on diskette or hard-disk

drive

Seek error Defective sectors on diskette or hard-disk

drive

Seek operation failed Faulty diskette or hard-disk drive

Shutdown failure Defective system board

Spare bank enabled DIMM sparing has been enabled

The amount of system memory has changed

Time-of-day clock stopped Defective battery or faulty chip

Time-of-day not set – please run SETUP program

Timer chip counter 2 failed Defective system board

Unexpected interrupt in protected mode

Unsupported CPU combination The installed processors cannot be

Unsupported CPU stepping detected

Unsupported DIMM detected in the RAID DIMM slot!

Utility partition not available

Write fault

Write fault on selected drive

BIOS Update Attempt Failed BIOS remote update failed

Warning! No micro code update loaded for processor n

DIMMs have been added or removed

Incorrect Time or Date settings or defective system battery

Improperly seated DIMMs or faulty keyboard/mouse controller chip

installed at the same time.

Invalid processor stepping is detected

DIMM installed in RAID DIMM slot is not supported.

Utility partition is not available on the hard disk

Faulty diskette or hard-disk drive

Micro code update failed

38 About Your System

Table 1-6. System Messages

System Message Corrective Action

NOTE:

For the full name of an abbreviation or acronym used in this table, see the

"Glossary" on page 171.

Warning Messages

A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message will warn you that you may lose all data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no).

NOTE: Warning messages are generated by either the application or the operating

system. For more information, see the documentation that accompanied the operating system or application.

Diagnostics Messages

When you run system diagnostics, an error message may result. Diagnostic error messages are not covered in this section. Record the message on a copy of the Diagnostics Checklist in "Getting Help" on page 165, and then follow the instructions in that section for obtaining technical assistance.

Alert Messages

Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation.

About Your System 39

40 About Your System

Using the System Setup Program

After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings. Record the information for future reference.

You can use the System Setup program to:

• Change the system configuration stored in NVRAM after you add, change, or remove hardware

• Set or change user-selectable options—for example, the time or date

• Enable or disable integrated devices

• Correct discrepancies between the installed hardware and configuration settings

Entering the System Setup Program

Turn on or restart your system.

Press <F2> immediately after you see the following message:

<F2> = System Setup

If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again.

NOTE: To ensure an orderly system shutdown, see the documentation that

accompanied your operating system.

Responding to Error Messages

You can enter the System Setup program by responding to certain error messages. If an error message appears while the system is booting, make a note of the message. Before entering the System Setup program, see "System Messages" on page 34 for an explanation of the message and suggestions for correcting errors.

Using the System Setup Program 41

NOTE: After installing a memory upgrade, it is normal for your system to send a

message the first time you start your system.

Using the System Setup Program

Table 2-1 lists the keys that you use to view or change information on the System Setup program screens and to exit the program.

Table 2-1. Setup Menu Key Use

Key Function Description

<Enter> Execute

Command

<Esc> Exit <Esc> provides a way to back out of any field.

Up arrow Select item up The up arrow is used to select the previous value

Down arrow Select item down The down arrow is used to select the next value

Left and right arrows

<-> Change value The minus key scrolls backward through the

<+> Change value The plus key scrolls forward through the selected

Select menu The left and right arrow keys are used to select

<Enter> activates and closes sub-menus, and selects sub-fields for time/date only.

When the <Esc> key is pressed while editing any field or selecting features of a menu, the parent menu is re-entered. When <Esc> is pressed in a submenu, the parent menu is reentered. When <Esc> is pressed in a major menu, the exit confirmation window is displayed and the user is asked whether changes should be saved or discarded.

in a menu item's option list. Press <Enter> to activate the selected item.

values for a setup item.

selected item's values.

item's values. On 106-key Japanese keyboards, the plus key has a different scan code than the plus key on keyboards from other regions, but it performs the same function.

42 Using the System Setup Program

Table 2-1. Setup Menu Key Use

Key Function Description

<Alt><b> Immediate save

and reboot

<Alt><d> Load selected

item default

<Alt><f> Load all defaults Loads all setup defaults.

NOTE: For most of the options, any changes that you make are recorded but do not

take effect until you restart the system.

Immediately saves any changed setup items and reboots the server. The user will NOT be prompted for confirmation.

Loads default for the currently selected setup item.

System Setup Options

Main Screen

When you enter the System Setup program, the main System Setup program screen appears (see Figure 2-1).

Figure 2-1. Main System Setup Program Screen

Table 2-2 lists the options and descriptions for the information fields that appear on the main System Setup program screen.

Using the System Setup Program 43

NOTE: The options for the System Setup program change based on the system

configuration.

NOTE: The System Setup program defaults are listed under their respective

options, where applicable.

Table 2-2. System Setup Program Options

Option Description

System Time Set up the system time

System Date Set up the system date

Memory Information Set up the memory configuration. See

"Memory Information Screen" on page 45.

CPU Information Set up the processor configuration. See

"CPU Information Screen" on page 45.

Boot Sequence Set up the boot device sequence

USB Flash Drive Emulation Type Set up Virtual Floppy as Auto / Floppy /

Hard disk

Boot Sequence Retry Enabled / Disabled

Integrated Devices Set up Integrated Devices. See "Integrated

Devices Screen" on page 46.

PCI IRQ Assigment View IRQ assignments. See "PCI IRQ

Screen" on page 47.

Serial Communication Set up Serial Communication parameters.

See "Serial Communication Screen" on page 47.

Embedded Server Management Set up Embedded Server Management.

See "Embedded Server Management Screen" on page 48.

System Security Set up the system security. See "System

Security Screen" on page 48.

Keyboard NumLock Enabled / Disabled

Report Keyboard Errors Report / No Report

44 Using the System Setup Program

Memory Information Screen

Table 2-3 lists the options and descriptions for the information fields that appear on the Memory Information screen.

Table 2-3. Memory Information Screen

Option Description

System Memory Size Displays memory size

System Memory Speed Displays memory speed

System Memory Testing Enabled / Disabled

Redundant Memory Disabled / Spare Mode / Mirror Mode

Snoop Filter Enabled / Disabled

Low Power Mode Enabled / Disabled

Memory Population Information Displays size, speed, and rank

High-Bandwidth Mode Enabled / Disabled

CPU Information Screen

Table 2-4 lists the options and descriptions for the information fields that appear on the CPU Information screen.

Table 2-4. CPU Information Screen

Option Description

64-bit

Core Speed

Bus Speed

Virtualization Technology

Information Only (Yes/No)

Information Only

Enable/Disable virtualization capabilities of the processor(s)

NOTE: If Virtualization Technology is set to

ENABLED, the system will perform a power cycle (power off then back on) immediately after saving/exiting BIOS Setup.

Using the System Setup Program 45

Table 2-4. CPU Information Screen

Option Description

Adjacent Cache Line Prefetch

Hardware Prefetcher

Demand-Based Power Management

Processor x ID

Processor ID String

Level 2 Cache

Number of cores

Enable/Disable system optimization for sequential memory access

Enable/Disable the hardware prefetcher

Enable/Disable advanced power management for processors (if supported).

Information Only (Displayed for each physical processor detected)

Integrated Devices Screen

Table 2-5 lists the options and descriptions for the information fields that appear on the Integrated Devices screen.

Table 2-5. Integrated Devices Screen Options

Option Description

Integrated RAID Controller

Optical Drive Controller

User Accessible USB Ports

Internal USB Port

Embedded Gb NIC#

MAC Address (Displayed for each NIC) Information

Capability Detected (Displayed for each NIC) Information

Enabled / Disabled

All Ports On / Only Back Ports On / All Ports Off

Enabled / Disabled

(Displayed for each NIC) Enabled without PXE / Enabled with PXE / Disabled

Only

46 Using the System Setup Program

Table 2-5. Integrated Devices Screen Options

Option Description

I/OAT DMA Engine

Disabled / Enabled

PCI IRQ Screen

Table 2-6 lists the options and descriptions for the information fields that appear on the PCI IRQ screen.

Table 2-6. PCI IRQ Screen Options

Option Description

Embedded NIC # (for each NIC) IRQ #

Integrated Dell Inc RAID Adapter IRQ #

Embedded USB UHCI Controller # (for each controller)

Embedded USB EHCI Controller IRQ #

Embedded Video IRQ #

Embedded IDE IRQ #

Embedded SATA IRQ #

IRQ #

Serial Communication Screen

Table 2-7 lists the options and descriptions for the information fields that appear on the Serial Communication screen.

Table 2-7. Serial Communication Screen Options

Option Description

Serial Communication On without Console Redirection /

On with Console Redirection via COM 1 /

On with Console Redirection via COM 2 /

Off

External Serial Connector Remote Access Device / COM 1 / COM 2

Using the System Setup Program 47

Table 2-7. Serial Communication Screen Options

Option Description

Failsafe Baud Rate 15200 / 57600 / 19200 / 9600

Remote Terminal Type VT100/VT220 / ANSI

Redirection After Boot Enabled / Disabled

Embedded Server Management Screen

Table 2-8 lists the options and descriptions for the information fields that appear on the Embedded Server Management screen.

Table 2-8. Embedded Server Management Options

Option Description

Front-Panel LCD Options Default / None / User-Defined String

Default / None / User-Defined String Press <Enter> to input the string

System Security Screen

Table 2-9 lists the options and descriptions for the information fields that appear on the System Security screen.

Table 2-9. System Security Screen Options

Option Description

System Password Disabled / Enabled

Setup Password Disabled / Enabled

Password Status Unlocked / Locked

TPM Security See "Trusted Platform Module (TPM)

Security Screen" on page 49.

Power Button Enabled / Disabled

NMI Button Enabled / Disabled

AC Power Recovery Last /On /Off

48 Using the System Setup Program

Trusted Platform Module (TPM) Security Screen

Table 2-10 lists the options and descriptions for the information fields that appear on the TPM Security screen.

Table 2-10. TPM Security Screen Options

Option Description

TPM Security Off (default)/

On with pre-boot measurements/

On without pre-boot measurements

TPM Clear Yes/No (default)

Exit Screen

After you press <Esc> to exit the System Setup program, the Exit screen displays the following options to select from:

• Save Changes and Exit

• Discard Changes and Exit

• Return to Setup

System and Setup Password Features

NOTICE: The password features provide a basic level of security for the data on

your system. If your data requires more security, use additional forms of protection, such as data encryption programs.

NOTICE: Anyone can access the data stored on your system if you leave the

system running and unattended without having a system password assigned or if you leave your system unlocked so that someone can disable the password by changing a jumper setting.

Your system is shipped to you without the system password feature enabled. If system security is a concern, operate your system only with system password protection.

To change an existing password, you must know the password (see "Changing the System Password" on page 52). If you forget your password, you cannot operate your system or change settings in the System Setup program until a

Using the System Setup Program 49

trained service technician changes the password jumper setting to disable the passwords, and erases the existing passwords. This procedure is described in "Disabling a Forgotten Password" on page 162.

Using the System Password

After a system password is assigned, only those who know the password have full use of the system. When the System Password option is set to Enabled, the system prompts you for the system password after the system starts.

Assigning a System Password

Before you assign a system password, enter the System Setup program and check the System Password option.

When a system password is assigned, the setting shown for the System Password option is Enabled. If the setting shown for the Password Status is Unlocked, you can change the system password. If the Password Status option is Locked, you cannot change the system password. When the system password feature is disabled by a jumper setting, the system password is Disabled, and you cannot change or enter a new system password.

When a system password is not assigned and the password jumper on the system board is in the enabled position, the setting shown for the System Password option is Not Enabled and the Password Status field is Unlocked. To assign a system password:

Verify that the

Highlight the

Type your new system password.

You can use up to 32 characters in your password.

Password Status

System Password

option is set to

Unlocked

option and then press <Enter>.

As you press each character key (or the spacebar for a blank space), a placeholder appears in the field.

The password assignment is not case-sensitive. Uppercase letters, lowercase letters, numbers and special ASCII characters `~!@#$%^&*()_-+=[{}]\|;:’”,<.>/? are all valid for password use.

NOTE: Numbers and symbols typed from the keypad are different from

numbers and symbols typed from along the top of the keyboard.

50 Using the System Setup Program

To erase a character when entering your password, press <Backspace> or the left-arrow key.

NOTE: To escape from the field without assigning a system password, press

<Enter> to move to another field, or press <Esc> at any time prior to completing step 5.

Press <Enter>.

To confirm your password, type it a second time and press <Enter>.

The setting shown for the System Password changes to Enabled. Exit the System Setup program and begin using your system.

Either reboot your system now for your password protection to take effect or continue working.

NOTE: Password protection does not take effect until you reboot the system.

Using Your System Password to Secure Your System

NOTE: If you have assigned a setup password (see "Using the Setup Password" on

page 53), the system accepts your setup password as an alternate system password.

When the Password Status option is set to Unlocked, you have the option to leave the password security enabled or to disable the password security. To leave the password security enabled:

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

Type your password and press <Enter>.

To disable the password security:

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

Type your password and press <Ctrl><Enter>.

When the Password Status in BIOS Setup is set to Locked, and you turn on or reboot your system, you will only be able to enter your system password without the ability to disable it using <Ctrl><Enter>. You must enter BIOS Setup and change the Password Status item to Unlocked to regain this functionality.

After you type the correct system password and press <Enter>, your system operates as usual.

Using the System Setup Program 51

If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password. You have three attempts to enter the correct password. After the third unsuccessful attempt, the system displays "Number of Unsuccessful Password Attempts" and then displays "System Halted! Must Power Down." This message can alert you to an unauthorized person attempting to use your system.

Even after you shut down and restart the system, the error message continues to be displayed until the correct password is entered.

NOTE: You can use the Password Status option in conjunction with the System

Password and Setup Password options to further protect your system from unauthorized changes.

Disabling an Existing System Password

There are several methods of disabling the password such that the password can be deleted or changed.

Method 1: Disabling/Deleting the System Password from POST

If the

Password S tatus

item in BIOS Setup is set to

Unlocked

, then enter

your system password and press <Ctrl><Enter> to disable the password.

Method 2: Disabling/Deleting the System Password from BIOS Setup

Enter the System Setup program by pressing <F2> during POST.

When prompted, type the correct system password and press <Enter>.

In the Setup Program, open the System Security Screen and verify that the

Password Status

Highlight the

is set to

Unlocked

Setup Password

option, press <Enter> to access the setup password window, and press <Enter> twice to clear the existing setup password. The setting changes to

Verif y the

Press <ESC> to exit Setup and continue or press <Alt><b> to

System Password

Not Enabled

is now set to

Not Enabled

immediately save and reboot.

Changing the System Password

Enter the System Setup program by pressing <F2> during POST.

When prompted, type the correct system password and press <Enter>.

52 Using the System Setup Program

In the Setup Program, open the System Security Screen and verify that the

Pas sword Status

Select

System Password

is set to

Unlocked

and press <Enter>. Enter a new password for

both "Enter Password" and "Confirm Password."

Veri fy t he

Press <ESC> to exit Setup and continue or press <Alt><b> to

System Password

is still set to

Enabled

immediately save and reboot.

Using the Setup Password

Assigning a Setup Password

You can assign (or change) a setup password only when the Setup Password option is set to Not Enabled. To assign a setup password, highlight the Setup Password option and press the <+>,<–>, or <Enter> key. The system prompts you to enter and verify the password.

NOTE: The setup password can be the same as the system password. If the two

passwords are different, the setup password can be used as an alternate system password. However, the system password cannot be used in place of the setup password.

You can use up to 32 characters in your password.

As you press each character key (or the spacebar for a blank space), a placeholder appears in the field.

The password assignment is not case-sensitive. Uppercase letters, lowercase letters, numbers and special ASCII characters `~!@#$%^&*()_-+= [{}]\|;:’”,<.>/? are all valid for password use.

NOTE: Numbers and symbols typed from the keypad are different from numbers

and symbols typed from along the top of the keyboard.

To erase a character when entering your password, press <Backspace> or the left-arrow key.

After you verify the password, the Setup Password setting changes to Enabled. The next time you enter the System Setup program, the system prompts you for the setup password.

A change to the Setup Password option becomes effective immediately (restarting the system is not required).

Using the System Setup Program 53

Operating With a Setup Password Enabled

If Setup Password is set to Enabled, you must enter the correct setup password before you can modify most of the System Setup options. When you start the System Setup program, the program prompts you to enter a password.

If you do not enter the correct password in three attempts, the system lets you view, but not modify, the System Setup screens—with the following exception: If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password (however, you cannot disable or change an existing system password).

NOTE: You can use the Password Status option in conjunction with the Setup

Password option to protect the system password from unauthorized changes.

Disabling the System Password

Enter the System Setup program and select the

Highlight the password window, and press <Enter> twice to clear the existing setup password. The setting changes to

If you want to assign a new setup password, perform the steps in

"Assigning a Setup Password

Setup Password

option, press <Enter> to access the setup

Not Enabled

" on page 53

System Security

option.

Disabling a Forgotten Password

A jumper on the system board enables the password. See "Disabling a Forgotten Password" on page 162.

Baseboard Management Controller Configuration

The Baseboard Management Controller (BMC) enables configuring, monitoring, and recovery of systems remotely. BMC enables configuring the following features:

•IPMI Over LAN

•NIC Selection

• LAN Parameters

• Advanced LAN Parameters

54 Using the System Setup Program

• Virtual Media Configuration

• LAN User Configuration

• Reset To Default

• System Event Log Menu

NOTE: To remotely access the BMC through the integrated NIC, you must connect

the network connection to integrated NIC1.

For additional information on using BMC, see the documentation for the BMC and systems management applications.

Entering the BMC Setup Module

Turn on or restart your system.

Press <Ctrl><e> when prompted after POST.

If your operating system begins to load before you press <Crtl><e>, allow the system to finish booting, and then restart your system and try again.

BMC Setup Module Options

For information about the BMC Setup Module options and how to configure the emergency management port (EMP), see the

BMC User’s Guide

Using the System Setup Program 55

56 Using the System Setup Program

Installing System Components

This section describes how gain access to the system and to install the following system components:

• Hard drives

• Replacing a hard drive carrier

• Power supplies

• System fans

• Cooling shroud

• SAS controller card

• RAID battery

• Configuring the boot device

•PCI Express add-in cards

• Optical drive

• System memory

• Processors

• System battery

• Activating the NIC TOE

•I/O riser

•DRAC

• SAS backplane (Service-only Procedure)

• Power Interposer Board (Service-only Procedure)

• System board (Service-only Procedure)

Installing System Components 57

Recommended Tools

You may need the following items to perform the procedures in this section:

• Key to the system keylock

• #2 Phillips screwdriver

• Common screwdriver

• Wrist grounding strap

• Conductive foam pad (recommended)

Inside the System

CAUTION: Only trained service technicians are authorized to remove the system

Figure 3-1 shows the interior of the system with the cover removed.

58 Installing System Components

Figure 3-1. Inside the System

1 Front fan 2 Intrusion switch

3 RAID controller 4 SAS backplane

5 Processor heat sink 6 Center brace

7 Memory riser 8 Back fan

9 PCI Express card 10 Hard drives

Removing and Installing the Top Cover

CAUTION: If the system is rack mounted, make sure the rack is anchored

securely so it will not tilt forward when the server is extended. A crush hazard exists if the rack tilts forward. This could cause serious injury and/or death.

Installing System Components 59

CAUTION: Only trained service technicians are authorized to remove the system

NOTICE: For proper cooling and airflow, do not operate the server with the cover

removed for more than four minutes. Do not leave the chassis cover open or a system fan removed any longer than necessary; system cooling could be reduced.

NOTICE: The server comes with a removable top cover that allows the system fans

to be hot-plugged and other system components to be serviced. Except for components described in this chapter, all servicing must be done by a qualified service technician.

NOTICE: Provide ElectroStatic Discharge (ESD) protection at all times by wearing

an antistatic wrist strap attached to the any unpainted chassis surface (chassis ground) when handling electronic components.

Removing the Top Cover

To upgrade or troubleshoot the system, remove the system cover to gain access to internal components.

Unless you are installing a hot-plug component such as a cooling fan or power supply, remove power from the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals.

To remove the system cover, turn the latch release lock counter-clockwise to the unlocked position. See Figure 3-2.

Lift the latch on top of the system. The cover will slide back as you lift the latch. See Figure 3-2.

Grasp the cover on both sides and carefully lift the cover away from the system.

Installing the Top Cover

Lift up the latch on the cover.

Place the cover on top of the system and offset the cover slightly back so that it clears the chassis J hooks and lays flush on the system chassis. See Figure 3-2.

Push down the latch to lever the cover into the closed position.

Rotate the latch release lock in a clockwise direction to secure the cover.

60 Installing System Components

Figure 3-2. Removing the Top Cover

1 Latch 2 Latch release lock

3 Alignment J hooks

Installing System Components 61

Hard Drives

This subsection describes how to install and configure SAS or SATA hard drives in the system's internal hard drive bays. Your system features up to five

3.5-inch hard drives, or eight 2.5-inch hard drives. All drives connect to the system board through one of several optional SAS backplanes. See "Power Interposer Connectors" on page 160 for information on these backplane options.

NOTE: Depending on the hard drive configuration you ordered, your hard drive(s)

may come with a drive interposer that allows your SATA drive to attach to the SAS connector on the backplane.

Before You Begin

Hard drives are supplied in special hot-pluggable SATA drive carriers that fit in the hard drive bays.

NOTICE: Before attempting to remove or install a drive while the system is running,

see the documentation for the optional SAS RAID controller card to ensure that the host adapter is configured correctly to support hot-plug drive removal and insertion.

NOTE: It is recommended that you use only drives that have been tested and

approved for use with the SAS backplane.

You may need to use different programs than those provided with the operating system to partition and format SAS or SATA hard drives.

NOTICE: Do not turn off or reboot your system while the drive is being formatted.

Doing so can cause a drive failure.

When you format a high-capacity hard drive, allow enough time for the formatting to be completed. Long format times for these drives are normal.

Removing a Drive Blank

NOTICE: To maintain proper system cooling, all empty hard drive bays must have

drive blanks installed. If you remove a hard drive carrier from the system and do not reinstall it, you must replace the carrier with a drive blank.

The process for removing a drive blank depends on whether your system is configured with 3.5-inch or 2.5-inch hard drives.

For 3.5-inch hard drive configurations:

62 Installing System Components

Press the drive blank release in the direction of the arrow.

Pry the ends of the blank outward until the blank is free.

For 2.5-inch hard drive configurations, remove the blank as you would the

2.5-inch hard drive carrier:

Open the drive blank release handle to release the blank. See Figure 3-3.

Slide the drive blank out until it is free of the drive bay.

Figure 3-3. Removing a Drive Blank

1 Release handle

Installing a Drive Blank

The process for installing a drive blank depends on whether your system is configured with 3.5-inch or 2.5-inch hard drives.

Installing System Components 63

For 3.5-inch hard drive configurations, the drive blank is keyed to ensure correct insertion into the drive bay. To install a 3.5-inch drive blank, insert and rotate in the keyed side of the blank into the drive bay and press evenly on the other end of the blank until it is fully inserted and latched.

For 2.5-inch hard drive configurations, install the hard drive blank as a 2.5inch hard drive carrier:

Open the handle on the drive blank.

Insert the drive blank into the drive bay until the blank is fully seated.

Close the handle to lock the blank in place.

Removing a Hot-Plug Hard Drive

NOTICE: To maintain proper system cooling, all empty hard drive bays must have

drive blanks installed.

From the RAID management software, prepare the drive for removal and wait until the hard drive indicators on the drive carrier signal that the drive can be removed safely. See your SAS RAID controller documentation for information about hot-plug drive removal.

If the drive has been online, the green activity/fault indicator will flash as the drive is powered down. When both drive indicators are off, the drive is ready for removal.

Squeeze the carrier handle to unlatch the carrier from the system.

Pull the carrier handle away from the system to extract the carrier. See Figure 3-4.

64 Installing System Components

Figure 3-4. Removing a Hot-Plug Hard Drive

1 activity and fault indicators 2 drive carrier release handle

3 hard drive

Slide the hard drive out until it is free of the drive bay.

If you do not replace the hard drive, insert a drive blank in the vacated drive bay. See "Installing a Drive Blank" on page 63".

Installing a Hot-Plug Hard Drive

NOTICE: When installing a hard drive, ensure that the adjacent drives are fully

installed. Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable.

NOTICE: Not all operating systems support hot-plug drive installation. See the

documentation supplied with your operating system.

Installing System Components 65

If a drive blank is present in the bay, remove it. See "Removing a Drive Blank" on page 62.

Open the handle on the hard drive carrier.

Insert the hard drive carrier into the drive bay until the carrier contacts the backplane.

Close the handle to lock the drive in place.

Replacing a Hard Drive Carrier

Removing a Hard Drive From a Hard Drive Carrier

Remove the four screws from the slide rails on the hard drive carrier.

Separate the hard drive from the carrier.

Installing a SAS Hard Drive Into a SATAu Drive Carrier

NOTE: SAS hard drives must be installed only in SATAu drive carriers. The SATAu

drive carrier is labeled "SATAu" and also has marks indicating the SAS and SATA mounting screws.

Insert the SAS hard drive into the hard drive carrier with the connector end of the drive at the back. See Figure 3-5.

Viewing the assembly as shown in Figure 3-5, align the bottom back screw hole on the hard drive with the hole labeled "SAS" on the hard drive carrier.

When aligned correctly, the back of the hard drive will be flush with the back of the hard drive carrier.

Attach the four screws to secure the hard drive to the hard drive carrier. See Figure 3-5.

66 Installing System Components

Figure 3-5. Installing a SAS Hard Drive Into a SATAu Drive Carrier

SATAu SAS

1 Screw (4) 2 Drive carrier

3 Hard drive

Installing a SATA Hard Drive Into a SATAu Hard Drive Carrier

NOTE: The SATAu drive carrier is labeled "SATAu" and also has marks indicating

the SAS and SATA mounting screws.

Insert the SATA hard drive into the SATAu hard drive carrier with the connector end of the drive at the back. See Figure 3-5.

Viewing the assembly as shown in Figure 3-5, align the bottom back screw hole on the hard drive with the hole labeled "SATAu" on the hard drive carrier.

Attach the four screws to secure the hard drive to the hard drive carrier. See Figure 3-5.

Installing System Components 67

Power Supplies

Two p o w e r s u p p li e s power your system.

NOTE: Your system can operate using only one power supply, but with severely

degraded performance.

Removing a Power Supply

NOTICE: The system requires one power supply for the system to operate normally.

The system is in the redundant mode when two power supplies are installed and both power supplies are connected to an AC power source. Remove and replace only one power supply at a time in a system that is powered on. Operating the system with only one power supply installed and without a power supply blank installed for extended periods of time can cause the system to overheat.

NOTICE: If only one power supply is installed, it must be installed in power supply

bay (1).

NOTICE: If you connect the system to a power source in the range of 120 to 220

VAC, and if two power supplies are installed, the second power supply serves as a redundant, hot-plug power source.

If your system has a single power supply, remove power from the system and all attached peripherals. For a redundant system, you can leave the system running and proceed to the next step.

Disconnect the power cable from the power source.

Disconnect the power cable from the power supply.

Depress the power supply latch and then pull the power supply lever to extract the power supply out of the chassis. See Figure 3-6.

Pull the power supply straight out to clear the chassis.

68 Installing System Components

Figure 3-6. Removing a Power Supply

1 Power supply latch 2 Power supply lever

3 Power connector 4 Power supply status indicators

Installing a Power Supply

With the power-supply lever in the extended position, slide the new power supply into the chassis. See Figure 3-6.

Rotate the lever toward the power supply until it is completely flush with the power-supply faceplate and the power supply latch engages. See Figure 3-6.

Installing System Components 69

Connect the power cable to the power supply, and plug the cable into a power outlet.

NOTE: After installing a new power supply, allow several seconds for the

system to recognize the power supply and determine whether it is working properly. The power supply status indicator will turn green to signify that the power supply is functioning properly. See Figure 3-6.

System Fans

The system includes eight hot-pluggable cooling fans, four in the front and four in the back.

Four cooling fan are located at the front of the chassis.You can replace each fan.

Two cooling fan housings are located in the back of the chassis. Each housing contains two fans. You can replace each fan and each fan housing.

You can replace a failed cooling fan without turning off the power to the server only if the remaining fans are fully functional.

Removing a Front System Fan

CAUTION: Only trained service technicians are authorized to remove the system

Open the system. See "Removing the Top Cover" on page 60.

Locate the fan you are removing.

Squeeze the fan loop handles to unlatch the fan from the chassis.

Pull the fan straight up from the fan cage to clear the chassis.

Installing a Front System Fan

CAUTION: Only trained service technicians are authorized to remove the system

Open the system. See "Removing the Top Cover" on page 60.

Position the connector on the fan to mate with the connector on the chassis.

70 Installing System Components

Position the fan between the chassis guides.

Lower the replacement fan into the chassis until it snaps into place.

Hot-plugging a Front System Fan

CAUTION: Only trained service technicians are authorized to remove the system

CAUTION: Use caution when handling the fan until the fan blades stop spinning.

NOTICE: For proper cooling and airflow, do not operate the server with the cover

removed for more than four minutes. Do not leave the chassis cover open or a system fan removed any longer than necessary; system cooling could be reduced.

NOTICE: The system fans are hot-pluggable. To maintain proper cooling while the

system is on, replace only one fan at a time.

Open the system. See "Removing the Top Cover" on page 60.

Locate the fan you are replacing.

Squeeze the fan loop handles to unlatch the fan from the chassis.

Pull the fan straight up from the fan cage to clear the chassis.

Position the connector on the replacement fan to mate with the connector on the chassis.

Position the fan between the chassis guides.

Lower the replacement fan into the chassis until it snaps into place.

Reinstall the top cover.

Installing System Components 71

Figure 3-7. Hot-plugging a Front System Fan

1 Brace 2 Fan

3 Loop handle 4 Fan connector

Removing a Back System Fan

CAUTION: Only trained service technicians are authorized to remove the system

Open the system. See "Removing the Top Cover" on page 60.

Locate the fan you are removing.

72 Installing System Components

Squeeze the fan loop handles to unlatch the fan from the back system fan housing.

Pull the fan straight up from the fan cage to clear the back system fan housing.

Installing a Back System Fan

CAUTION: Only trained service technicians are authorized to remove the system

Open the system. See "Removing the Top Cover" on page 60.

Position the connector on the fan to mate with the connector on the chassis.

Position the fan in the fan housing.

Lower the replacement fan into the back system fan housing until it snaps into place.

Hot-plugging a Back System Fan

CAUTION: Only trained service technicians are authorized to remove the system

CAUTION: Use caution when handling the fan until the fan blades stop spinning.

NOTICE: For proper cooling and airflow, do not operate the server with the cover

removed for more than four minutes. Do not leave the chassis cover open or a system fan removed any longer than necessary; system cooling could be reduced.

NOTICE: The system fans are hot-pluggable. To maintain proper cooling while the

system is on, replace only one fan at a time.

Open the system. See "Removing the Top Cover" on page 60.

Locate the fan you are replacing.

Squeeze the fan loop handles to unlatch the fan from the chassis.

Pull the fan straight up from the fan housing to clear the fan housing.

Position the connector on the fan to mate with the connector on the chassis.

Installing System Components 73

Position the fan in the fan housing.

Lower the replacement fan into the housing until it snaps into place.

Removing a Back System Fan Housing

CAUTION: Only trained service technicians are authorized to remove the system

Ensure power is removed.

Open the system. See "Removing the Top Cover" on page 60.

Remove memory risers. See "Removing a Memory Riser" on page 96.

Remove applicable back system fans. See "Removing a Back System Fan" on page 72.

Pull the fan housing latch forward and lift back system fan housing clear of the chassis.

74 Installing System Components

Figure 3-8. Removing a Back System Fan Housing

1 Fan housing latch 2 Fan housing

3 Fan loop handle 4 Location of fan housing

Installing a Back System Fan Housing

CAUTION: Only trained service technicians are authorized to remove the system

Ensure power is removed.

Open the system. See "Removing the Top Cover" on page 60.

Align fan housing guides with frame.

Installing System Components 75

Lower the replacement fan housing into the chassis until it snaps into place.

Cooling Shroud

The cooling shroud directs airflow over the processors.

NOTICE: Never operate your system with the cooling shroud removed. The system

can overheat quickly resulting in a shutdown of the system and the loss of data.

Removing the Cooling Shroud

Ensure power is removed.

Open the system. See "Removing the Top Cover" on page 60.

Grasp the finger holds and lift the cooling shroud straight up. You might have to lift the corners of the shroud up to disengage the shroud guides from the chassis.

76 Installing System Components

Figure 3-9. Removing the Cooling Shroud

1 Cooling shroud 2 Finger holds

3 Chassis slot

Installing the Cooling Shroud

NOTICE: When installing the cooling shroud, ensure that the shroud does not

damage system cabling.

Ensure power is removed.

Open the system. See "Removing the Top Cover" on page 60.

Position the shroud guides above the slots in the chassis.

Gently press the cooling shroud down into place.

Installing System Components 77

SAS Controller Card

Your system includes a dedicated slot for a SAS controller card. The SAS controller card provides the SAS storage subsystem for your system’s internal hard drives. The optional SAS RAID controller card allows you to set up any internal hard drives in a RAID configuration. Although the cabling for the two types of cards is different (the SAS controller card has only one connector, while the SAS RAID controller card has two), both cards install into the dedicated slot as described below. The SAS RAID controller card is shown in Figure 3-10.

78 Installing System Components

Figure 3-10. SAS RAID Controller Card

1 RAID battery connector 2 Controller connector (2)

3 RAID DIMM 4 Card latch

Installing System Components 79

Removing a SAS Controller Card

NOTICE: See "Protecting Against Electrostatic Discharge" in the safety instructions

in your Product Information Guide.

Ensure power is removed.

Open the system. See "Removing the Top Cover" on page 60.

Remove the cooling shroud. See "Removing the Cooling Shroud" on page 76.

Disconnect each controller connector by squeezing the connector latches and lifting the connector straight up.

NOTICE: Do not lift on SAS RAID DIMM card attached to the SAS controller

card, lift the SAS controller card itself.

Push the card latch away from the card and lift on the card out of the system.

6 Disconnect the RAID battery from the SAS controller card.

Installing an SAS Controller Card

Ensure power is removed.

Open the system. See "Removing the Top Cover" on page 60.

Remove the cooling shroud. See "Removing the Cooling Shroud" on page 76.

Connect the RAID battery to the SAS controller card.

Position the SAS controller card between the card guides above the SAS controller card connector on the system board.

Lower the SAS controller card into the chassis until the card is seated on the system board.

CAUTION: Ensure the RAID battery cabling does not touch the processor

heat sink.

Connect each controller connector.

SAS and SAS RAID Controller Card Cabling Guidelines

Ensure that the cabling for the SAS and SAS RAID controller is routed as shown in Figure 3-11 for 2.5-inch systems and in Figure 3-12 for 3.5-inch systems.

80 Installing System Components

Figure 3-11. 2.5-Inch SAS / SAS RAID Cabling

2 1

Installing System Components 81

1 SAS backplane 2 SAS A connector

3 GND/12V connector 4 Controller 0 connector

5 Controller 1 connector 6 SATA_A connector (on system board)

7 SATA_A connector (on Power

Interposer Board)

9 PIB power connector 10 SAS B connector

8 Power Interposer Board (PIB)

82 Installing System Components

Figure 3-12. 3.5-Inch SAS / SAS RAID Cabling

Installing System Components 83

1 SAS A connector 2 GND/+12V connector

3 SAS backplane 4 SAS B connector

5 Controller 0 connector 6 Controller 1 connector

7 System board 8 SATA_A connector (on system board)

9 SATA_A connector (on SAS

backplane)

10 Control panel connector

RAID Battery

Installing a RAID Battery

Insert the RAID battery into the battery carrier. See Figure 3-13.

Locate the battery carrier slots at the left of the processors.

Place the controller cabling harnesses between the battery carrier clips and the chassis.

Insert the battery carrier and RAID battery into the chassis battery carrier slots ensuring that the battery carrier is aligned and fully seated in the slots.

Connect the battery cable to the SAS controller card.

84 Installing System Components

Figure 3-13. Installing a RAID Battery

1 Mounting hole (2) 2 RAID battery latch

3 Battery carrier guide

Removing a RAID Battery

Remove the SAS controller card. See "Removing a SAS Controller Card" on page 80

Pull the RAID battery carrier latch away from the chassis.

Lift the RAID battery carrier out of the system.

Gently pulling back the two guides holding the RAID battery into the battery carrier, remove the RAID battery from the battery carrier.

Installing System Components 85

Configuring the Boot Device

NOTE: System boot is not supported from an external device attached to a SAS or

SCSI adapter. See support.dell.com for the latest support information about booting from external devices.

If you plan to boot the system from a hard drive, the drive must be attached to the primary (or boot) controller. The device that the system boots from is determined by the boot order specified in the System Setup program.

The System Setup program provides options that the system uses to scan for installed boot devices. See "Using the System Setup Program" on page 41 for information about the System Setup program.

PCI Express Add-in Cards

NOTICE: The server must be powered down to install or remove a card from a PCI

Express slot.

CAUTION: Expansion slot covers must be installed over all vacant slots to

maintain the electromagnetic emission characteristics of the server and to ensure proper system cooling.

Installing a PCI Express Card

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

To install a expansion card, perform the following steps:

Remove power from the system and attached peripherals, and then disconnect the system from the electrical outlet.

Open the system. See "Removing the Top Cover" on page 60.

Open the plastic expansion-card retainer above the filler bracket of the empty slot. See Figure 3-14.

86 Installing System Components

Figure 3-14. Installing and Removing PCI Express Cards

1 Expansion card retainer 2 Card latch

3 Filler bracket

Remove the filler bracket on the slot that you are using.

NOTE: Keep the filler bracket if you need to remove the expansion card. Filler

brackets must be installed over empty expansion-card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

Insert the expansion card firmly into the expansion-card connector until the card is fully seated.

Installing System Components 87

NOTE: Ensure that the expansion-card bracket is also inserted into the

securing slot at the bottom of the bracket slot.

Close the expansion-card retainer. See Figure 3-14.

Connect any internal or external cable(s) to the expansion card.

Close the system. See "Installing the Top Cover" on page 60.

Removing a PCI Express Card

CAUTION: Many repairs may only be done by a certified service technician. You

Remove power from the system and attached peripherals, and disconnect the system from the electrical outlet.

Open the system. See "Removing the Top Cover" on page 60.

Disconnect any internal or external cable(s) that are connected to the expansion card.

Open the expansion-card retainer adjacent to the slot. See Figure 3-14.

Press the card latch away from the expansion card, grasp the card, and carefully lift it from the system-board connector.

If you are permanently removing the card, replace the metal filler bracket over the empty card-slot opening.

Close the expansion-card retainer. See Figure 3-14.

Close the system. See "Installing the Top Cover" on page 60.

Optical Drive

The system accommodates one optical drive. The device is not hot-pluggable, so the system must be powered down and the power cords removed from the chassis before installing or removing this drive.

Removing the Optical Drive

Remove power from the system and attached peripherals, and then disconnect the system from the electrical outlet.

88 Installing System Components

Pull the locking handle until the drive releases from the chassis. See Figure 3-15.

Remove the drive from the chassis.

Figure 3-15. Removing the Optical Drive

1 Optical drive 2 Locking handle

Installing the Optical Drive

Insert the drive fully into the chassis until it snaps into place.

Push the locking handle into the drive to lock the drive into the chassis.

Installing System Components 89

Replacing an Optical Drive Mounting Tray

Removing an Optical Drive From an Optical Drive Mounting Tray

Remove the optical drive from the system. See "Removing the Optical Drive" on page 88.

Disconnect the ribbon cable from the back of the optical drive. See Figure 3-16.

90 Installing System Components

Figure 3-16. Optical Drive and Optical Drive Mounting Tray

1 Optical drive 2 Ribbon cable

3 Hole in optical drive 4 Retaining screw

5 Retaining bracket 6 Alignment pin

7 Retaining bracket tab 8 Mounting tray notch

9 Alignment pin (left side) 10 Mounting tray

Unscrew the optical drive retaining screw.

Pull the retaining bracket away from the optical drive.

Remove the optical drive from the optical drive mounting tray.

Installing System Components 91

Installing an Optical Drive Into an Optical Drive Mounting Tray

Slide the optical drive onto the left side alignment pins of the optical drive mounting tray.

Angle the retaining bracket tab into the optical drive mounting tray notch.

Press the retaining bracket against the optical drive, ensuring the alignment pin engages the optical drive hole.

NOTE: The alignment pin on the

drive.

Screw the optical drive retaining screw into the optical drive mounting tray.

Connect the ribbon cable to the back of the optical drive.

retaining bracket must engage a hole in the optical

System Memory

The system supports x4 or x8, single- or dual-rank fully buffered 667 MT/s (55-5 latency) DDR2 DIMMs in 512 MB, 1 GB, 2 GB, or 4 GB packages.

Four memory risers must be installed at all times. The risers connect to the main board through x16 PCI Express connectors.

General Memory Module Installation Guidelines

AC power must be removed from the system before servicing the memory risers.

NOTICE: For proper cooling, each memory riser must be fully populated with

DIMMs or blanks or a combination thereof.

Four memory risers with one DIMM per riser must be installed for the server to function.

Supported memory riser configurations are as follows:

• All DIMMs must be FBD using DDR2 DRAMs (FBD Generation 1).

• In all cases, DIMMs must be installed starting with the lowest number slot in a given channel (i.e., install DIMM1 first).

• In non-Mirrored Mode, all DIMMs with the same slot number within a given branch must match (size, technology, etc.). It is not required to match DIMMs between different slot numbers.

92 Installing System Components

• Mirrored mode requires the same DIMM type across and up-and-down channels.

• In Single Channel Mode, a DIMM must be populated in the Branch 0, Channel A, DIMM 1 slot first, then you can populate the Channel A up to all 8 DIMMs.

• For the Dual Channel Mode, the memory capacity upgrade path would be to populate Branch 0 of Channel A and Channel B with the same DIMM number and type, or Branch 1 of Channel C and Channel D with the same DIMM number and type.

Non-Optimal Memory Configurations

System performance can be affected if your memory configuration does not conform to the preceding installation guidelines. Your system may issue an error message during startup stating that your memory configuration is nonoptimal.

The server will support a population of DIMMs with different speed ratings. The overall system memory speed will be determined by the slowest DIMM populated.

The server will support population of mixed memory suppliers, provided all other rules above are followed.

Memory Sparing Support

The system supports memory sparing if eight identical memory modules are installed in the system. The memory sparing feature must be enabled in the System Setup program and can be used only if memory mirroring is not enabled.

Memory sparing allocates four ranks of DIMM memory to the spare bank. These four ranks consist of the first rank of memory in DIMM sockets 1 through 4. For single-rank DIMMs, the entire capacity of the four DIMMs is allocated to sparing whereas for dual-rank DIMMs, only half of the fourDIMM capacity is allocated to sparing. Table 3-1 shows how memory sparing splits the available and spared memory in each of the single- and dual-ranked memory module combinations.

Installing System Components 93

Memory Mirroring Support

The system supports memory mirroring if 16 identical memory modules are installed in the system. Mirroring must be enabled in the System Setup program and can be used only if memory sparing is not enabled. In a mirrored configuration, the total available system memory is one-half of the total installed memory.

Table 3-1. Valid Memory Configurations

Branch 0 Branch 1

Number of DIMMS

1 DIMM A1 (riser only) (riser only) (riser only) None

4 DIMM A1 DIMM B1 DIMM C1 DIMM D1 None

8 DIMM A1

12 DIMM A1

16 DIMM A1

20 DIMM A1

Channel 0 (Riser A)

DIMM A2

DIMM A3

DIMM A2

DIMM A3

DIMM A4

DIMM A2

DIMM A3

DIMM A4

DIMM A5

Channel 1 (Riser B)

DIMM B1

DIMM B2

DIMM B1

DIMM B2

DIMM B3

DIMM B1

DIMM B2

DIMM B3

DIMM B4

DIMM B1

DIMM B2

DIMM B3

DIMM B4

DIMM B5

Channel 2 (Riser C)

DIMM C1

DIMM C2

DIMM C1

DIMM C2

DIMM C3

DIMM C1

DIMM C2

DIMM C3

DIMM C4

DIMM C1

DIMM C2

DIMM C3

DIMM C4

DIMM C5

Channel 3 (Riser D)

DIMM D1

DIMM D2

DIMM D1

DIMM D2

DIMM D3

DIMM D1

DIMM D2

DIMM D3

DIMM D4

DIMM D1

DIMM D2

DIMM D3

DIMM D4

DIMM D5

Available Redundant Memory Modes

None

Spare Mode / Mirror Mode

94 Installing System Components

Table 3-1. Valid Memory Configurations

Branch 0 Branch 1

Number of DIMMS

24 DIMM A1

28 DIMM A1

32 DIMM A1

Channel 0 (Riser A)

DIMM A2

DIMM A3

DIMM A4

DIMM A5

DIMM A6

DIMM A2

DIMM A3

DIMM A4

DIMM A5

DIMM A6

DIMM A7

DIMM A2

DIMM A3

DIMM A4

DIMM A5

DIMM A6

DIMM A7

DIMM A8

Channel 1 (Riser B)

DIMM B1

DIMM B2

DIMM B3

DIMM B4

DIMM B5

DIMM B6

DIMM B1

DIMM B2

DIMM B3

DIMM B4

DIMM B5

DIMM B6

DIMM B7

DIMM B1

DIMM B2

DIMM B3

DIMM B4

DIMM B5

DIMM B6

DIMM B7

DIMM B8

Channel 2 (Riser C)

DIMM C1

DIMM C2

DIMM C3

DIMM C4

DIMM C5

DIMM C6

DIMM C1

DIMM C2

DIMM C3

DIMM C4

DIMM C5

DIMM C6

DIMM C7

DIMM C1

DIMM C2

DIMM C3

DIMM C4

DIMM C5

DIMM C6

DIMM C7

DIMM C8

Channel 3 (Riser D)

DIMM D1

DIMM D2

DIMM D3

DIMM D4

DIMM D5

DIMM D6

DIMM D1

DIMM D2

DIMM D3

DIMM D4

DIMM D5

DIMM D6

DIMM D7

DIMM D1

DIMM D2

DIMM D3

DIMM D4

DIMM D5

DIMM D6

DIMM D7

DIMM D8

Available Redundant Memory Modes

Spare Mode / Mirror Mode

NOTE: The single DIMM configuration is for troubleshooting.

Installing System Components 95

Removing a Memory Riser

CAUTION: Only trained service technicians are authorized to remove the system

Ensure power is removed.

Open the system. See "Removing the Top Cover" on page 60.

Push the memory riser latches toward the ends of the memory riser. See Figure 3-17.

Lift the memory riser latches to raise the memory riser away from the system board.

Lift the memory riser out of the system.

96 Installing System Components

Figure 3-17. Removing a Memory Riser

1 Memory riser cover 2 System board connector

3 Memory riser card 4 Memory riser latch

5 Back fan housing

Installing System Components 97

Installing a Memory Riser

CAUTION: Only trained service technicians are authorized to remove the system

Ensure power is removed.

Open the system. See "Removing the Top Cover" on page 60.

Ensure the memory riser latches are rotated away from the memory riser.

Align the memory riser connector with the connector on the system board.

Lower the memory riser until the memory riser latches engage the chassis (in front) and the back fan housing.

Press down on the memory riser latches to lever the memory riser onto the system board.

Memory Population Rules

• Memory must be populated beginning with Memory Riser_A, slot 1. This is DIMM slot A1. Memory Riser_A is at the right side of the system.

• To increase memory capacity, additional memory can be added to Memory Riser_A beginning with slot A2, and followed by slot A3 and then slot A4.

• Additional memory can be added by installing identical pairs of DIMMs in the lowest numbered available slots.

• Identically numbered FBDIMM sockets for both memory risers in a branch must be populated with FBDIMMs identical in terms of timing, technology, and size. For example, DIMM A1 and B1 must be identical, and DIMM C1 and D1 must be identical.

• FBDIMMs installed in different socket positions (numbers) on a memory riser do not need to be identical. For example, DIMMs A1 and B1 can be different from DIMMs A2 and B2.

• If memory mirroring is not required, FBDIMMs installed in the same socket positions (numbers) across the two branches do not need to be identical. For example, DIMMs A1 and B1 can be different from DIMMs C1 and D1.

98 Installing System Components

• If memory mirroring is required, FBDIMMs installed in the same socket positions (numbers) across the two branches must be identical. For example, DIMMs A1 and B1 must be identical to DIMMs C1 and D1.

• Additional memory can be added by installing identical pairs of DIMMs in the lowest numbered available slots.

Removing the Memory Riser Cover

Ensure power is removed.

Remove the top cover. See "Removing the Top Cover" on page 60.

Remove the memory riser. See "Removing a Memory Riser" on page 96.

Press down on the memory board cover hooks, straddling the memory board slot connector on the underside of the memory board.

Pull the cover away from the memory riser.

Lift the memory riser DIMM cover from the memory riser.

NOTE: To install a Memory Riser cover, reverse the removal steps.

Installing Memory Modules

CAUTION: Use extreme care when installing a DIMM. Applying too much

pressure can damage the connector. DIMMs are keyed and can be inserted in only one way.

CAUTION: Hold DIMMs only by the edges. Do not touch the components or gold

edge connectors.

CAUTION: Install DIMMs with gold-plated edge connectors only.

CAUTION: The maximum DIMM height is 4.445 cm (1.75 inches). Do not install

DIMMs that exceed this height.

Open the plastic levers on each end of the DIMM socket(s). Remove the DIMM from its antistatic container. Hold the DIMM only by the edges. Do not touch the components or gold edge connectors.

Install DIMMs in the correct order. See "Memory Population Rules" on page 98.

Position the DIMM above the socket. Align the notch on the bottom edge of the DIMM with the key in the DIMM socket.

Installing System Components 99

Figure 3-18. Installing Memory Modules

1 Memory riser latch 2 Memory riser

3 DIMM socket lever 4 DIMM socket

5 Memory riser tab 6 Memory riser cover

Insert the bottom edge of the DIMM into the socket.

Push down on the top edge of the DIMM. The levers at each end of the DIMM socket will close. Make sure the levers close securely.

Lower the memory riser DIMM cover over the DIMM slots.

Line up the hooks in the memory riser cover with the notches on the bottom edge of the memory riser.

Lift the memory riser cover over the DIMMs and let the cover latch snap

100 Installing System Components

into place.

Install the memory riser. See "Installing a Memory Riser" on page 98.

Dell XK946 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

About Your System

Other Information You May Need

Accessing System Features During Startup

Front Panel Features and Indicators

Hard Drive Indicator Codes

Connecting External Devices

Back Panel Features and Indicators

Connecting External Devices

Power Indicator Codes

NIC Indications

LCD Status Messages

Solving Problems Described by LCD Status Messages

Removing LCD Status Messages

System Messages

Warning Messages

Diagnostics Messages

Alert Messages

Using the System Setup Program

Entering the System Setup Program

Responding to Error Messages

Using the System Setup Program

System Setup Options

Main Screen

Memory Information Screen

CPU Information Screen

Integrated Devices Screen

PCI IRQ Screen

Serial Communication Screen

Embedded Server Management Screen

System Security Screen

Trusted Platform Module (TPM) Security Screen

Exit Screen

System and Setup Password Features

Using the System Password

Using the Setup Password

Disabling a Forgotten Password

Baseboard Management Controller Configuration

Entering the BMC Setup Module

BMC Setup Module Options

Installing System Components

Recommended Tools

Inside the System

Removing and Installing the Top Cover

Removing the Top Cover

Installing the Top Cover

Hard Drives

Before You Begin

Removing a Drive Blank

Installing a Drive Blank

Removing a Hot-Plug Hard Drive

Installing a Hot-Plug Hard Drive

Replacing a Hard Drive Carrier

Removing a Hard Drive From a Hard Drive Carrier

Installing a SAS Hard Drive Into a SATAu Drive Carrier

Installing a SATA Hard Drive Into a SATAu Hard Drive Carrier

Power Supplies

Removing a Power Supply

Installing a Power Supply

System Fans

Removing a Front System Fan

Hot-plugging a Front System Fan

Removing a Back System Fan

Installing a Back System Fan

Hot-plugging a Back System Fan

Removing a Back System Fan Housing

Installing a Back System Fan Housing

Cooling Shroud

Removing the Cooling Shroud

Installing the Cooling Shroud

SAS Controller Card

Removing a SAS Controller Card

Installing an SAS Controller Card

SAS and SAS RAID Controller Card Cabling Guidelines

RAID Battery

Installing a RAID Battery

Removing a RAID Battery