Dell WM527-BK User Manual

Dell WM527
Wireless Mouse

User’s Guide

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make

better use of your Dell Wireless mouse.

CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.

Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international
copyright and intellectual property laws.

Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions.
All other marks and names mentioned herein may be trademarks of their respective companies.

2016-09 Rev. A00

Contents

What’s in the box ................................ 4

Features ........................................ 5

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Setting up your wireless mouse ................... 7

Dell Universal Receiver Feature for Windows ..... 10

Troubleshooting ............................... 11

Specifications .................................. 12

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Physical Characteristics . . . . . . . . . . . . . . . . . . . . 12

Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.4 GHz wireless. . . . . . . . . . . . . . . . . . . . . . . . . 12

Statutory information........................... 13

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Limited Warranty and Return Policies . . . . . . . . . . . . . . . . . 13

For U.S. customers: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

For European, Middle Eastern and African customers: . . . . . . . 13

For non-U.S. customers: . . . . . . . . . . . . . . . . . . . . . . . . . 13

Certifications .................................. 14

Microsoft WHQL Logo . . . . . . . . . . . . . . . . . . . . . 14

│ 3

What’s in the box

1

2

AAA

Dell Wireless Mouse

WM527

1 wireless mouse 2 USB receiver

3 documents 4 AAA-type battery

AAA

4

3

4 │ What’s in the box

Features

Top View

1

2
3

6

5

4

1 left button 2 battery status light

3 page backward 4 page forward

5 scroll / middle button 6 right button

NOTE: When the battery power is low, the battery status light will be

solid amber.

Features │ 5

Bottom View

1

2

1 power button

6 │ Features

2 laser sensor

Setting up your wireless mouse

1. Remove the mouse cover.

2. Open the battery clamp.

Setting up your wireless mouse │ 7

3. Install the AA battery into the battery compartment.

4. Close the battery clamp.

5. Replace the mouse cover.

8 │ Setting up your wireless mouse

6. Turn on your mouse.

NOTE: Make sure the distance between your computer and mouse is
within 10 meters.

Setting up your wireless mouse │ 9

1

3

Device 1

2

10 │ Setting up your wireless mouse

1

3

Device 2

2

Dell WM527
Mouse

11│Setting up your wireless mouse

1

3

Device 3

2

Dell WM527
Mouse

12 │ Setting up your wireless mouse

Dell Universal Receiver feature for
Windows

Dell Universal Receiver

The Dell Universal Receiver allows up to six Dell Universal compatible
wireless devices to be added to the receiver.

Dell Universal Receiver Control Panel

You can add Dell Universal compatible wireless devices to the receiver using
Dell Universal Receiver Control Panel.

Installing Dell Universal Receiver Control Panel

To install Dell Universal Control Panel:

1. Turn on the computer.

2. Open the web browser and navigate to www.dell.com/support.

3. Type in the Search bar “dell universal receiver”. Then click Search.

4. Download and install the Dell Universal Receiver software in your
system.

Using Dell Universal Receiver Control Panel

The receiver and mouse shipped with your system are paired at the factory.
Use the Dell Universal Receiver Control Panel to view the connection status
of your wireless mouse or pair the mouse with another receiver.

Follow the instructions on the screen to add a device or to remove pairing.

13│Dell Universal Receiver feature for Windows

Troubleshooting

Problems Possible causes Possible solutions

Unable to use the
mouse

The white LED
indicator on the
top of the mouse
does not light up
when the mouse is
turned on

1. Check if the battery is inserted
correctly.

• Battery “+” and “-“ ends

should follow those
indicated on the battery
compartment label.

2. Check the battery level.

• If the mouse uses a

rechargeable battery, make
sure the battey is fully
charged.

• If the battery is exhausted,

replace it with a new one.

3.

• Check if the battery status

light is flashing amber
10 times, indicating the
battery power is low. If the
battery is fully depleted,
the battery status light will
not turn on.

4. Make sure the USB dongle is
directly connected to your
computer.

• Avoid using the port

replicators, USB hubs, etc.

5. Change the USB port.

• Insert the USB dongle into

another USB port on your
computer.

Troubleshooting│14

Problems Possible causes Possible solutions

Mouse pointer
does not move

Left/right buttons
don’t work

Wireless
connection is lost

The mouse
pointer freezes

No response
when the left
or right mouse
button is pressed

Previously paired
mouse no longer
works on the
computer

1. Check the battery level.

• If the mouse uses a
rechargeable battery, make
sure the battery is fully
charged.

• If the battery is exhausted,
replace it with a new one.

2.

• Check if the battery status
light is flashing amber
10 times, indicating the
battery power is low. If the
battery is fully depleted,
the battery status light will
not turn on.

3. Restart your computer.

15│Troubleshooting

Problems Possible causes Possible solutions

Unable to pair the
mouse with the
computer

Wireless pairing
error message is
received while
pairing the
mouse with the
computer

1. Check the battery level.

• If the mouse uses a
rechargeable battery, make
sure the battery is fully
charged.

• If the battery is exhausted,
replace it with a new one.

2.

• Check if the battery status
light is flashing amber
10 times, indicating the
battery power is low. If the
battery is fully depleted,
the battery status light will
not turn on.

3. Restart your computer.

4. Make sure the USB dongle is
connected directly to your
computer.

• Avoid using the port

replicators, USB hubs, etc.

5. Change the USB port.

• Insert the USB dongle into

another USB port on your
computer.

Troubleshooting│16

Problems Possible causes Possible solutions

Unable to pair the
mouse with the
computer by
Bluetooth

Bluetooth icon
at the computer
un-show Green
color while
connecting the
MS with com­puter.

1. Check the battery level.

• If the mouse uses a
rechargeable battery, make
sure the battery is fully
charged.

• If the battery is exhausted,
replace it with a new one.

2.

• Check if the battery status
light is flashing amber
10 times, indicating the
battery power is low. If the
battery is fully depleted,
the battery status light will
not turn on.

3. Restart your computer.

4. Check computer OS is
Microsoft Windows 10 /
Microsoft Windows 8 /
Microsoft Windows 7/
Chrome and Android.

5. Make sure mouse at the
“BLE” mode

6. Turn on the computer “BLE”
function again.

Troubleshooting │ 17

Specifications

General

Model number WM527
Connection type 2.4GH Wireless & Bluetooth dual mode

technology

System requirement

2.4GH

System requirement
Bluetooth

Electrical

Operating voltage 1.0 V - 1.5 V
Battery required Two AAA alkaline

Physical Characteristics

Weight (without battery) 62g (0.1366lb)

Dimensions
Length: 113.3mm (4.461in)

Width: 66.7mm (2.626in)
Height: 36.05mm(1.419in)

Microsoft Windows 10/Microsoft Windows 8/
Microsoft Windows 7/Microsoft Windows XP/
Microsoft Windows Vista/ Server 2003/
Server 2008/Server 2012/Linux 6.x, Ubuntu,
Neokylin, Free DOS, Chrome and Android

Microsoft Windows 10 /Microsoft Windows 8/
Microsoft Windows 7/Chrome and Android.

Environmental

Temperature

Operating: -10°C to 50°C
Storage: –40°C to 65°C

Storage Humidity 95% maximum relative humidity;

non-condensing

2.4 GHz wireless

Radio transmission Bi-directional communication

(Transceiver)

Range Up to 10 m

18 │ Specifications

Statutory information

Warranty

Limited Warranty and Return Policies

Dell-branded products carry a 1-year limited hardware warranty.

For U.S. customers:

This purchase and your use of this product are subject to Dell’s end user
agreement, which you can find at http://www.dell.com/terms. This document
contains a binding arbitration clause.

For European, Middle Eastern and African customers:

Dell-branded products that are sold and used are subject to applicable
national consumer legal rights, the terms of any retailer sale agreement that
you have entered into (which will apply between you and the retailer) and
Dell’s end user contract terms.

Dell may also provide an additional hardware warranty – full details of
the Dell end user contract and warranty terms can be found by going to
http://www.dell.com, selecting your country from the list at the bottom of
the “home” page and then clicking the “terms and conditions” link for the end
user terms or the “support” link for the warranty terms.

For non-U.S. customers:

Dell-branded products that are sold and used are subject to applicable
national consumer legal rights, the terms of any retailer sale agreement
that you have entered into (which will apply between you and the retailer)
and Dell’s warranty terms. Dell may also
warranty – full details of Dell’s warranty terms can be found by going to
http://www.dell.com, selecting your country from the list at the bottom of
the “home” page and then clicking the “terms and conditions” link or the
“support” link for the warranty terms.

provide an additional hardware

Statutory information │ 19

Statutory information

│

20