Dell W5300 User Manual

Dell™ Workgroup Laser Printer W5300

Owner’s Manual

Look Inside For:

• Network Printing

• Installing Printer Drivers

• Installing Memory Cards

• Loading Paper

• Using Your Printer

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Order toner cartridges

Dell™ toner cartridges are available only through Dell. You can order toner cartridges online at
www.dell.com/supplies or by phone.

USA 877-465-2968

(877-Ink2You)

Canada 877-501-4803
Mexico 001-800-210-7607
Puerto Rico 800-805-7545
UK 0870 907 4574
Ireland 1850 707 407
France 0825387247
Italy 800602705
Spain 902120385
Germany 0800 2873355
Austria 08 20 - 24 05 30 35
Netherlands 020 - 674 4881
Belgium 02.713 1590
Sweden 08 587 705 81
Norway 231622 64
Denmark 3287 5215
Finland 09 2533 1411
Switzerland 0848 801 888

Dell™ Workgroup Laser Printer W5300

1

2

8
7

3

4

1 Standard output bin 5 On/Off switch
2 Operator panel 6 Power cord connector
3 Multipurpose feeder 7 Ethernet port
4 Standard tray (500 sheets) 8 USB port

5
6

If you purchased additional options, for example, paper trays, a duplex unit,
or an envelope feeder, refer to the User’s Guide (Start → Programs or All
Programs → Dell Printers → Dell Laser Printer W5300 →User’s Guide)
for installation instructions.

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Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better

use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage,

personal injury, or death.

____________________

Information in this document is subject to change without notice.
© 2003 Dell Computer Corporation. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Computer
Corporation is strictly forbidden.

Trademarks used in this text: Dell and DELL logo are trademarks of Dell Computer Corporation;
Microsoft and Windows are registered trademarks of Microsoft Corporation; Novell and NetWare
are registered trademarks of Novell, Inc.; UNIX is a registered trademark of The Open Group in the
United States and other countries.

Other trade marks and trade n ames may be used in this document to refer to either t he entities claim ing
the marks and names of their products. De ll Computer Corporation disclaims any proprietary intere st
in trademarks and trade names other than its own.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or
disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the
Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable
FAR provisions: Dell Computer Corporation, One Dell Way, Round Rock, Texas, 78682, USA.

FCC emissions information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC rules. Refer to the Drivers and Utilities

CD for details.

Contents

1 Set up for network printing

Selecting your printer network setup . . . . . . . . . . . . . . . 12

Attaching locally to a print server

Complete Microsoft Plug and Play Wizard
Installing drivers in a Linux environment

Installing drivers in a Novell environment . . . . . . . . . . . . 19

Set up the queue on the print server . . . . . . . . . . . . . . . 19

Install printer drivers on one client computer

Attaching directly to the network (print server)

Locate the IP address
Set up the queue on the print server
Install printer drivers on one or more remote client computers . . 23

Attaching directly to the network (no print server) . . . . . . . . 24

Locate the IP address

Assign an IP Address . . . . . . . . . . . . . . . . . . . . . . 24

Install printer drivers . . . . . . . . . . . . . . . . . . . . . . 26

Install printer drivers on one client computer

. . . . . . . . . . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . . . . . . . . 24

. . . . . . . . . . . . . . . . . 13

2 Install optional memory cards

Accessing the printer system board . . . . . . . . . . . . . . . . 30

. . . . . . . . . . . 13

. . . . . . . . . . . . 18

. . . . . . . . . . 20

. . . . . . . . . . 21

. . . . . . . . . . . . . . . 22

. . . . . . . . . . 27

Installing printer memory . . . . . . . . . . . . . . . . . . . . . 33

Replacing the shield

. . . . . . . . . . . . . . . . . . . . . . . . 36

Contents 5

3 Set up for local printing

Installing printer drivers . . . . . . . . . . . . . . . . . . . . . 38

4 Load paper

Loading paper and transparencies . . . . . . . . . . . . . . . . 46

In the standard tray
In the multipurpose feeder

. . . . . . . . . . . . . . . . . . . . . . 46

. . . . . . . . . . . . . . . . . . . 49

Loading envelopes

In the multipurpose feeder

5 Use your printer

Changing the language on the operator panel . . . . . . . . . . 56

Using the operator panel to change printer settings . . . . . . . 56

Restore factory default settings

Disable menus . . . . . . . . . . . . . . . . . . . . . . . . . 58

Printing a job . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Canceling a job from the printer operator panel

Utilizing additional software tools . . . . . . . . . . . . . . . . 61

Status Monitor

Status Monitor Center . . . . . . . . . . . . . . . . . . . . . 61

Printing Status window

Dell Toner Reorder Window . . . . . . . . . . . . . . . . . . 62

Dell Printer Software Uninstall . . . . . . . . . . . . . . . . 62

Driver Profiler

. . . . . . . . . . . . . . . . . . . . . . . . . 53

. . . . . . . . . . . . . . . . . . . 53

. . . . . . . . . . . . . . . . 57

. . . . . . . . . 60

. . . . . . . . . . . . . . . . . . . . . . . . . 61

. . . . . . . . . . . . . . . . . . . . 62

. . . . . . . . . . . . . . . . . . . . . . . . . 63

6 Contents

Replacing the toner cartridge

Removing the used toner cartridge
Cleaning the printer

. . . . . . . . . . . . . . . . . . . . . . 65

Installing the new toner cartridge

. . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . 66

6 Appendix

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Dell Software License Agreement

. . . . . . . . . . . . . . . . . 80

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Contents 7

8 Contents

CAUTION: SAFETY INFORMATION

Use the following safety guidelines to help ensure your own personal safety and to help
protect your system and working environment from potential damage.

• Your product uses a laser.

CAUTION: Use of controls or adjustments or performance of procedures other

than those specified herein may result in hazardous radiation exposure.

• Your product uses a printing process that heats the print media, and heat can
cause certain media to release emissions. You must understand the section in your
operating instructions that discusses the guidelines for selecting appropriate print
media to avoid the possibility of harmful emissions.

CAUTION: If your product is

connected to an electrical outlet that is properly grounded.

not

marked with this symbol , it

must

be

• The power cord must be connected to an electrical outlet that is near the product
and easily accessible.

• Refer service or repairs, other than those described in the operating instructions,
to a professional service person.

• This product is designed to meet safety standards with the use of specific
Dell-authorized components. The safety features of some parts may not always be
obvious. Dell disclaims liability associated with use of non-Dell-authorized
components.

9

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10

SECTION 1

Set up for network printing

Selecting your printer network setup
Attaching locally to a print server
Attaching directly to the network (print server)
Attaching directly to the network (no print server)

1

Selecting your printer network setup

Determine your network setup from the three options below.

1 Attach your printer to a print server (or other computer) with a USB cable. Go to

page 13 for instructions.

Print Server Printer

Clients

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2 Attach your printer directly to the network with an Ethernet cable, with the print

server managing the print queue. Go to page 21 for instructions.

Print Server

3 Attach your printer directly to the network with an Ethernet cable (no print server).

Printer

Clients

Go to page 24 for instructions.

Printer

Clients

12 Set up for network printing

Attaching locally to a print server

If you are connecting the printer to a print server with a USB cable and want to share the
printer with multiple users on the network, use this method. In this section you will:

• Complete the Microsoft Plug and Play Wizard.

• Set up the queue on the print server.

• Install printer drivers for all clients connected to the print server.

Complete Microsoft Plug and Play Wizard

When you turned on the printer and print server, the Found New Hardware Wizard screen
appeared.

Use the table below to find instructions for the operating system on the print server.

Computer operating system Go to page...

Windows XP 14

Windows 2000 14

Windows Me 15

Windows NT 16

Windows 98 16

Linux 18

Novell 19

NOTE: The Dell Laser Printer W5300 only supports Windows 95 with a network connection to

a computer.

Set up for network printing 13

Using Windows XP

1 Insert the Drivers and Utilities CD into your computer.

The Wizard automatically searches for an appropriate driver.

2 Scroll through the list of drivers until you see D:\drivers\win_2000\dkaag1da.inf

selected in the Location column. Instead of D:\ you will see the letter of your
CD-ROM drive.

3 Click Next.

The wizard copies all of the necessary files and installs the printer drivers.

4 Click Finish when the software is installed.
5 Go to “Set up the queue on the print server” on page 19.

Using Windows 2000

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1 Insert the Drivers and Utilities CD, and then click Next.
2 Select Search for a suitable driver, and then click Next.
3 Select Specify a location only, and then click Next.
4 Browse to the location of the printer driver on the Drivers and Utilities CD.

D:\Drivers\Win_2000\
Replace D:\ with the letter of your CD-ROM drive (for example, type D:\ where D is

the drive letter of your CD).

5 Click Open, and then click OK.
6 Click Next to install the driver that is displayed.

D:\Drivers\Win_2000\dkaag1da.inf

7 Click Finish when the software is installed.
8 Go to “Set up the queue on the print server” on page 19.

14 Set up for network printing

Using Windows Me

NOTE: Depending on the software and printers already installed on your computer, your screens

may vary from those in the instructions.

You must install both a USB port driver and a custom print driver.

1 Insert the Drivers and Utilities CD.

The Wizard automatically searches for the USB driver on the CD and installs it.

2 After the USB port driver is found, click Finish.
3 Select Automatic search for the best driver (recommended), and then click Next.

The wizard searches for a printer driver.

4 Select your printer and driver from the list on the screen, and then click OK. Use the

following table to identify the driver for your language.

If your computer
uses this language

English D:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF

French D:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF

German D:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF

Italian D:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF

Spanish D:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF

5 Click Next to install the printer driver.
6 Click Next to complete installation.
7 Use the default printer name (for example, Dell Laser Printer W5300) or type a

Select the driver from the list

(Replace the D:\ in the table with the letter of
your CD-ROM drive)

unique name for your printer, and then click Next.

8 Click Yes (recommended), and then click Finish to print a test page.
9 After the test page prints, click Yes to close the window.

10 Click Finish to complete the installation and close the wizard.
11 Go to “Set up the queue on the print server” on page 19.

Set up for network printing 15

Using Windows NT

NOTE: USB support is not available for Windows NT operating systems.

NOTE: You need administrative access to install printer drivers on your computer.

1

Insert the Drivers and Utilities CD.

2 Click Install the printer for Use on this Computer only (Personal Installation).

When all the files are installed on your computer, the Congratulations screen appears.

3 Click Finish to complete the installation and close the wizard.
4 Go to "Set up the queue on the print server" on page 19.

Using Windows 98

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NOTE: Depending on the software and printers already installed on your computer, your screens

may vary from those in the instructions.

You must install both a USB port driver and a custom print driver.

When you attached the cable and turned on the printer and computer, the Add New
Hardware Wizard screen appeared on your computer screen.

1 Insert the Drivers and Utilities CD, and then click Next.
2 Select Search for the best driver for your device (recommended), and then click Next.
3 Select CD-ROM drive only, and then click Next.
4 After the wizard finds the USB port driver, click Next.
5 When the USB port driver is installed, click Finish.

The wizard prompts you to search for new drivers.

6 Click Next to search for a printer driver.
7 Select Search for the best driver for your device (recommended), and then click Next.
8 Select Specify a location only and browse to the location of the printer driver on the

Drivers and Utilities CD.

16 Set up for network printing

Use the following table to identify the driver for your language.

If your computer
uses this language

English D:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF

French D:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF

German D:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF

Italian D:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF

Spanish D:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF

9 Highlight the driver, and then select to install the updated driver (recommended).
10 Click Next.
11 Click Next to complete installation.
12 Use the default printer name (for example, Dell Laser Printer W5300) or type a

Select the driver from the list

(Replace the D:\ in the table with the letter of
your CD-ROM drive)

unique name for your printer, and then click Next.

13 Select Yes to print a test page, and then click Finish. All the necessary files are

installed on your computer.

14 After the test page prints, click Ye s to close the message window.
15 Click Finish to complete the installation.

Using Windows 95

NOTE: The Dell Laser Printer W5300 only supports Windows 95 with a network connection to

a computer.

Insert the Drivers and Utilities CD, and then click Next.

1

If a system-compatible driver is found on your operating system, the Wizard installs it.
If no compatible system driver is found on your operating system, click Other

Locations.

2 Browse to the location of the printer driver on the Drivers and Utilities CD, and then

click

OK.

Set up for network printing 17

Use the following table to identify the driver for your language.

If your computer
uses this language

English D:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF

French D:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF

German D:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF

Italian D:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF

Spanish D:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF

3 Highlight the appropriate driver, and then click Finish.

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The Add Printer Wizard screen appears.

4 Use the default printer name (for example, Dell Laser Printer W5300), or type a

Select the driver from the list

(Replace the D:\ in the table with the letter of
your CD-ROM drive)

unique name for your printer.

5 Select whether or not to use this printer as the default printer.
6 Click Next.
7 You are prompted to insert the Drivers and Utilities CD. Click OK.

A dialog box asks for the file “lexdrvin.exe”.

8 Browse to the appropriate folder on the Drivers and Utilities CD (for example,

D:\Drivers\Win_9x\English).

9 Click OK.

10 Click OK again.

All the necessary files are installed on your computer.

11 Go to "Set up the queue on the print server" on page 19.

Installing drivers in a Linux environment

Your printer supports Red Hat Linux versions 7.1, 7.2, and 7.3, and SuSE Linux 7.2, 7.3, and

8.0. Refer to the Unix®/packages on the Drivers and Utilities CD for instructions on
installing your printer in a Linux environment.

18 Set up for network printing

Installing drivers in a Novell environment

Your printer supports Novell® NetWare® versions 3.x, 4.x, 5.x, and 6.x. For information on
using your printer in a Novell environment, refer to your Novell documentation.

Set up the queue on the print server

1 Click Install the printer on the Network (Network Installation) and then click Next.

2 Click On a print server, and then click Next.

3 Select both options to install the software and the User’s Guide on the print server, and

then click Next.

4 The box to share the printer is checked. Create a share name you want to use for the

PCL driver and/or the PostScript driver. Make it an obvious name for clients to easily
find when they are browsing for a shared printer.

NOTE: You do not need to create share names for both drivers if you are only using one driver.

5

Click Next.

6 Select TCP/IP, and then click Next.

If your network also uses NetWare, click NetWare Systems as well.

7 Choose the port that corresponds to the hardware port you used when you connected

the printer to the print server (or other computer). For example, USB001 represents
the USB port on the print server.

8 Click Finish.

The Congratulations screen appears.

9 Click Print a Test Page to verify the driver is installed correctly.
10 Click Finish.

If you are sitting at the print server and want to install printer drivers on one client
computer, you can go to that client computer, insert the Drivers and Utilities CD, and
follow the steps on the screen, or you can install the drivers remotely (see“Install printer
drivers on one or more remote client computers” on page 23).

Set up for network printing 19

Install printer drivers on one client computer

If you are connecting one client computer to the print server, go to that client computer and
insert the Drivers and Utilities CD.

1 Click Install the printer on the Network (Network installation), and then click Next.
2 Click On this client computer.
3 Click Next.
4 Select the software or documentation you want your users to have access to.
5 Select the printer protocols you want to install, and then click Next.
6 Select the Universal Network Connection (UNC) port.
7 Type the name of the print server the printer is connected to as well as the name of the

printer:

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\\Server Name\PrinterShareName.
To find out the print server name, right-click your mouse and choose My Computer →

Properties → Network Identification.

8 Click Finish.

The Congratulations screen appears.

9 Click Print a Test Page to verify the driver is installed correctly.

10 Click Finish.

20 Set up for network printing

Attaching directly to the network (print server)

If your print server is in one location (for example, a secure area) and the network printer is
in another location (for example, a printer room), use this method to install software on one
or multiple printers on the network.

In this section you will:

• Locate the IP address.

• Assign an IP address to the printer.

• Set up the queue on the print server.

• Install printer drivers for all clients connected to the print server.

Locate the IP address

1 Print a network setup page.

a Press the menu button on the printer until you see Utilities Menu, and then

press Select.

b Press the menu button on the printer until you see Print Net Setup, and

then press Select to print the page.

2 Under the Standard Network Card heading on the network setup page, make sure

Status is Connected.
If Status is Not Connected:

– Make sure the Ethernet cable is firmly plugged into the back of the printer.
– Plug the Ethernet cable into another wall outlet.

3 Find the IP address located under the TCP/IP heading. If the IP address equals 0.0.0.0,

wait a few minutes and print the network setup page again.
If the IP address still shows 0.0.0.0, go to “Assign an IP Address” on page 24.

If the IP address is something other than 0.0.0.0, go to "Set up the queue on the print
server" on page 22.

Set up for network printing 21

Set up the queue on the print server

1 Insert the Drivers and Utilities CD, and then click Next.
2 Click Install the printer on the Network (Network installation), and then click Next.
3 Click On a print server, and then click Next.
4 Select both options to install the software and the User’s Guide on the print server, and

then click Next.

5 The box to share the printer is checked. Create a share name you want to use for the

PCL driver and/or the PostScript driver. Make it an obvious name for clients to easily
find when they are browsing for a shared printer.

NOTICE: You do not need to create share names for both drivers if you are only using one

driver.

Click Next.

6

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7 Select TCP/IP, and then click Next.

If your network also uses NetWare, click NetWare Systems as well.

8 Set TCP/IP as the Port Type.
9 Specify a port name. Make it an obvious name for clients to easily find when they are

browsing for a shared printer.

10 Type the printer IP address, for example, 192.168.0.11 If you don’t know the IP

address, see "Locate the IP address" on page 21.

11 Click Finish.

The Congratulations screen appears.

12 Click Print a Test Page to verify the driver is installed correctly.
13 Click Finish.

If you are sitting at the print server and want to install printer drivers on several client
computers, follow the steps below. If you want to install drivers on one client computer, go
to "Install printer drivers on one client computer" on page 20.

22 Set up for network printing

Install printer drivers on one or more remote client computers

If you are connecting client computers to the print server, run the Drivers and Utilities CD
installer again:

1 Go to Start →Run → d:\setup.exe (d represents the CD drive).

2 Click Install the printer on the Network (Network installation), and then click Next.

3 Click On one or more remote client computers.

4 Click Next.

5 Type your Administrator user name and password.

6 Specify which client computers are allowed to print to the new Dell Laser Printer

W5300.
Browse or type each client’s computer name or IP address. You can specify as many

clients as you wish.

7 When you are finished adding clients, click Next.

8 Select the software or documentation you want your users to have access to.

9 Select the printer protocols you want to install, and then click Next.
10 Select the Universal Network Connection (UNC) port.
11 Click the Browse for Printer button or type the name of the print server the printer is

connected to as well as the name of the printer:
\\Server Name\PrinterShareName.

To find out the print server name, right-click your mouse and choose My Computer →
Properties → Network Identification.

12 Click Finish.

The Congratulations screen appears.

13 Click Finish.

Set up for network printing 23

Attaching directly to the network (no print server)

If you are sharing your network printer in a small workgroup environment and are not using
a print server, use this method.

In this section you will:

• Locate the IP address.

• Assign an IP address to the printer.

• Install printer drivers on each client that needs to print to the new printer.

Locate the IP address

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1 Print a network setup page.

a Press the menu button on the printer until you see the Utilities Menu, and

then press Select.

b Press the menu button on the printer until you see Print Net Setup, and

then press Select to print the page.

2 Under the Standard Network Card heading on the network setup page, make sure

Status is Connected.
If Status is Not Connected:

– Make sure the Ethernet cable is firmly plugged into the back of the printer.
– Plug the Ethernet cable into another wall outlet.

3 Find the IP address located under the TCP/IP heading. If the IP address equals 0.0.0.0,

wait a few minutes and print the network setup page again.
If the IP address still shows 0.0.0.0, go to “Assign an IP Address” on page 24.

If the IP address is something other than 0.0.0.0, go to "Install printer drivers" on
page 26.

Assign an IP Address

NOTE: Assigning a STATIC IP Address is considered an advanced function and is normally

performed by your system administrator.

24 Set up for network printing

An IP Address is a unique string of numbers consisting of four (4) Octets, each Octet
separated using a period. Example: 192.168.1.108. Assigning an IP address already in use
can cause serious network performance issues.

See page 56 for details on using the Operator Control Panel.

To setup the printer to use a STATIC IP address:

1 Make sure the printer is on and the Ready message appears.

2 Press the Menu button until you see Network Menu, and then press Select.

3 Under Network Menu, the item Standard Network appears. Press Select.

4 Under Standard Network, press the Menu button until you see the item STD

NET SETUP, and then press Select.

5 Under STD NET SETUP, press the Menu button until you see the item TCP/IP, and

then press Select.

6 Under TCP/IP, press the Menu button until you see the item Enable BOOTP, and

then press Select.

7 Press the Menu button to select No, and then press Select. The word SAVED will

briefly display.

8 Repeat steps 6 & 7 to select No for the items ENABLE DHCP and ENABLE RARP.

9 Under TCP/IP, press the Menu button until you see the item Set IP Address,

and then press Select.

10 The number in the 1st Octet is flashing. Using the Menu button, cycle the 1st Octet

of the IP Address to the number desired, and then press Select.

11 The number in the 2nd Octet is flashing. Using the Menu button, cycle the 2nd Octet

to the number desired, and then press Select.

12 The number in the 3rd Octet is flashing. Using the Menu button, cycle the 3rd Octet

to the number desired, and then press Select.

13 The number in the 4th Octet is flashing. Using the Menu button, cycle the 4th Octet

to the number desired, and then press Select. The word SAVED will briefly display.

14 Under TCP/IP, press the Menu button until you see the item Set IP Netmask,

and then press Select.

15 Repeat steps 10 through 13 to set each Octet for Netmask.
16 Under TCP/IP, press the Menu button until you see the item Set IP Gateway,

and then press Select.

Set up for network printing 25

17 Repeat steps 10 through 13 to set each Octet for Gateway.

A Static IP Address has been assigned to the printer. You can verify the settings by opening a
web browser on any computer on the same network and entering the IP address into the
Address line of the browser. Example: http://192.168.1.108. If the IPS address was setup
correctly, the browser should display a Web page provided by the Dell Laser Printer W5300.

Install printer drivers

1 Insert the Drivers and Utilities CD.
2 Click Install the printer on the Network (Network Installation).
3 Click On one or more remote client computers.
4 Type your Administrator user name and password.
5 Specify which client computers are allowed to print to the new Dell Laser Printer

www.dell.com/supplies | support.dell.com

W5300.
Browse or type each client’s computer name or IP address. You can specify as many

clients as you wish.

6 When you are finished adding clients, click Next.
7 Select the software and documentation you want your users to have access to.
8 Select TCP/IP, and then click Next.

If your network also uses NetWare, select NetWare Systems too.

9 Set TCP/IP Port as the Port Type.

10 Specify a port name that is meaningful in your environment. The port name

establishes a logical link between the printer and each client.

11 Type the printer IP address, for example, 192.168.0.11. If you don’t know the IP

address, see "Locate the IP address" on page 24.

12 Click Finish.

The Congratulations screen appears.

13 Click Finish.

Now all of the clients connected to this printer can select this printer to print their jobs.

26 Set up for network printing

Install printer drivers on one client computer

1 From the client computer, insert the Drivers and Utilities CD.

2 Click Install the printer on the Network (Network installation), and then click Next.

3 Click On this client computer.

4 Click Next.

5 Select the software or documentation you want your users to have access to.

6 Select the printer protocols you want to install, and then click Next.

7 Set TCP/IP Port as the Port Type.

8 Specify a port name that is meaningful in your environment. The port name

establishes a logical link between the printer and each client.

9 Type the printer IP address, for example, 192.168.0.11. If you don’t know the IP

address, see "Locate the IP address" on page 24.

10 Click Finish.

The Congratulations screen appears.

11 Click Print a Test Page to verify the driver is installed correctly.
12 Click Finish.

Set up for network printing 27

www.dell.com/supplies | support.dell.com

28 Set up for network printing

SECTION 2

Install optional memory cards

Accessing the printer system board
Installing printer memory
Replacing the shield

2

You can increase printer memory capacity and connectivity by purchasing additional printer
memory or option cards.

NOTE: Memory options designed for other Dell printers may not work with your printer.

Accessing the printer system board

NOTE: Use a small Phillips screwdriver to remove the system board access cover and to install

some of the cards.

CAUTION: Before performing any of the procedures listed below, read and follow

the safety instructions.

Turn the printer off and unplug the power cord before continuing.

1
2 Press latch 1 to open the lower door. Press latch 2 to open the upper door.

www.dell.com/supplies | support.dell.com

30 Install optional memory cards

3 Press down on the side door latches and open the side door.

4 Use a small Phillips screwdriver to loosen, but not remove, the six screws on the shield.

Install optional memory cards 31

5 Use the tabs to slide the shield up until the top three screws fit into the three keyholes

on the shield.

1

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2

1 Keyhold 2 Tabs

6 Hold the shield by the tabs and lift it off.

32 Install optional memory cards

Installing printer memory

NOTICE: Electronic components can be damaged by static electricity. Touch something metal

on the printer before you touch the memory option.

Your printer comes with 80MB memory. You can buy optional memory cards to increase
printer memory up to 336MB.

CAUTION: Before performing any of the following procedures, read and follow

the safety instructions.

Optional Memory Cards

7Y762 KIT, PTR, MEM, UM, 16MB
7Y763 KIT, PTR, MEM, UM, 32MB
7Y764 KIT, PTR, MEM, UM, 64MB
7Y765 KIT, PTR, MEM, UM, 128MB

1

Unpack the optional printer memory card. Avoid touching the connection points
along its edge.

Install optional memory cards 33

2 Open both latches on the connector completely.

1

2

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1 Memory connector 1
2 Memory connector 2

3 Align the notches on the memory card with the ridges on the connector.

2

34 Install optional memory cards

1

1 Ridge
2 Notch

4 Push the memory card straight into the connector until it snaps into place. Make sure

each latch fits over the notch located on either side of the memory card.

1

2

1 Latch
2 Notch

Install optional memory cards 35

Replacing the shield

Follow these steps to reattach the shield and close the doors.

CAUTION: Before performing any of the procedures listed below, read and follow

the safety instructions.

Grasp the shield by the tabs and align the three keyholes on the shield with the top

1

three screws. Holding the shield by the tabs, slide it down onto the screws. Tighten all
six screws.

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2 Close the side door.
3 Close the upper door and the lower door.

4 Plug in the power cord and turn on the printer.

36 Install optional memory cards

SECTION 3

Set up for local printing

Installing printer drivers

3

A local printer is a printer attached to your computer using a USB cable. If your printer is
attached to a network instead of your computer, go on to “Set up for network printing” on

page 11.

Installing printer drivers

A printer driver is software that lets your computer communicate with your printer. To
obtain all the features described in “Utilizing additional software tools” on page 61, use the
Drivers and Utilities CD to install them. Use the following table to find the instructions you
need for your operating system.

Computer operating system Go to

page...

www.dell.com/supplies | support.dell.com

NOTE: The Dell Laser Printer W5300 only supports Windows 95 with a network connection to

a computer.

Windows XP 39

Windows 2000 40

Windows Me 41

Windows NT 42

Windows 98 43

You need to complete Microsoft’s Plug and Play before installing the custom driver from
your printer drivers CD.

38 Set up for local printing

Using Windows XP

NOTE: Business versions of Windows XP require that you have administrative access to install

printer drivers on your computer.

When you attached the cable and turned on the printer, the Found New Hardware Wizard
appeared on your computer screen.

1 Insert the Drivers and Utilities CD into your computer.

The Wizard automatically searches for an appropriate driver.

2 Scroll through the list of drivers until you see D:\drivers\win_2000\dkaag1da.inf

selected in the Location column. Instead of D:\ you will see the letter of your
CD-ROM drive.

3 Click Next.

The wizard copies all of the necessary files and installs the printer drivers.

4 Click Finish when the software is installed.

5 Launch the Drivers and Utilities CD: click Start → Run and browse your CD drive (for

example, type D:\ where D is the drive letter of your CD).

6 Select SETUP.EXE, and then click OK.

7 When the Dell Drivers and Utilities CD screen appears, click Install the printer for

Use on this Computer only (Personal Installation) to install the additional software
for your printer.

When all of the files are installed on your computer, the Congratulations screen
appears.

8 Click Print a Test Page to verify printer setup.

9 Click Finish when the test page prints successfully.
10 Click Exit on the Drivers and Utilities CD screen.

Set up for local printing 39

Using Windows 2000

When you attached the cable and turned on the printer and computer, the Found New
Hardware Wizard screen appeared on your computer screen.

1 Insert the Drivers and Utilities CD, and then click Next.
2 Select Search for a suitable driver, and then click Next.
3 Select Specify a location only, and then click Next.
4 Browse to the location of the printer driver on the Drivers and Utilities CD.

D:\Drivers\Win_2000\
Replace D:\ with the letter of your CD-ROM drive (for example, type D:\ where D is

the drive letter of your CD).

5 Click Open, and then click OK.

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6 Click Next to install the driver that is displayed.

D:\Drivers\Win_2000\dkaag1da.inf

7 Click Finish when the software is installed.
8 When the Dell Drivers and Utilities screen appears, choose Install the printer for Use

on this Computer only (Personal Installation) to install the additional software for
your printer.

9 If the Drivers and Utilities CD does not automatically launch, click Start → Run and

browse your CD drive (for example, type D:\ where D is the drive letter of your CD).
Select SETUP.EXE, and then click OK.

When all the files are installed on your computer, the Congratulations screen appears.

10 Click Print a Te st Pag e to verify printer setup.
11 Click Finish when the test page prints successfully.
12 Click Exit on the Drivers and Utilities CD screen.

40 Set up for local printing

Using Windows Me

NOTE: Depending on the software and printers already installed on your computer, your screens

may vary from those in the instructions.

You must install both a USB port driver and a custom print driver.

When you attached the cable and turned on the printer and computer, the Add New
Hardware Wizard screen appeared on your computer screen.

1 Insert the Drivers and Utilities CD.

The Wizard automatically searches for the USB driver on the CD and installs it.

2 After the USB port driver is found, click Finish.

3 Select Automatic search for the best driver (recommended), and then click Next.

The wizard searches for a printer driver.

4 Select your printer and driver from the list on the screen, and then click OK. Use the

following table to identify the driver for your language.

If your computer
uses this language

English D:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF

French D:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF

German D:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF

Italian D:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF

Spanish D:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF

Select the driver from the list

(Replace the D:\ in the table with the letter of
your CD-ROM drive)

Set up for local printing 41

5 Click Next to install the printer driver.
6 Click Next to complete installation.
7 Use the default printer name (for example, Dell Laser Printer W5300) or type a

unique name for your printer, and then click Next.

8 Click Yes (recommended), and then click Finish to print a test page.
9 After the test page prints, click Yes to close the window.

10 Click Finish to complete the installation and close the wizard.
11 Launch the Drivers and Utilities CD: click Start → Run and browse your CD drive (for

example, type D:\ where D is the drive letter of your CD).

12 Select SETUP.EXE, and then click OK.
13 When the Dell Drivers and Utilities screen appears, click Install the printer for Use on

www.dell.com/supplies | support.dell.com

this Computer only (Personal Installation) to install the additional software for your
printer.

When all of the files are installed on your computer, the Congratulations screen
appears.

14 Click Exit on the Drivers and Utilities CD screen.

Using Windows NT

NOTE: USB support is not available for Windows NT operating systems.

NOTE: You need administrative access to install printer drivers on your computer.

1

Insert the Drivers and Utilities CD.

2 Click Install the printer for Use on this Computer only (Personal Installation).

When all the files are installed on your computer, the Congratulations screen appears.

3 Click Finish to complete the installation and close the wizard. You are now ready to

print.

4 Close the Drivers and Utilities CD screen.

42 Set up for local printing

Using Windows 98

NOTE: Depending on the software and printers already installed on your computer, your screens

may vary from those in the instructions.

You must install both a USB port driver and a custom print driver.

When you attached the cable and turned on the printer and computer, the Add New
Hardware Wizard screen appeared on your computer screen.

1 Insert the Drivers and Utilities CD, and then click Next.

2 Select Search for the best driver for your device (recommended), and then click Next.

3 Select CD-ROM drive only, and then click Next.

4 After the wizard finds the USB port driver, click Next.

5 When the USB port driver is installed, click Finish.

The wizard prompts you to search for new drivers.

6 Click Next to search for a printer driver.

7 Select Search for the best driver for your device (recommended), and then click Next.

8 Select Specify a location only and browse to the location of the printer driver on the

Drivers and Utilities CD.
Use the following table to identify the driver for your language.

If your computer
uses this language

English D:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF

French D:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF

German D:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF

Italian D:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF

Spanish D:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF

9 Highlight the driver, and then select to install the updated driver (recommended).
10 Click Next.
11 Click Next to complete installation.

Select the driver from the list

(Replace the D:\ in the table with the letter of
your CD-ROM drive)

Set up for local printing 43

12 Use the default printer name (for example, Dell Laser Printer W5300) or type a

unique name for your printer, and then click Next.

13 Select Yes to print a test page, and then click Finish.

All the necessary files are installed on your computer.

14 After the test page prints, click Yes to close the message window.
15 Click Finish to complete the installation.
16 Launch the Drivers and Utilities CD: click Start → Run and browse your CD drive (for

example, type D:\ where D is the drive letter of your CD).

17 Select SETUP.EXE, and then click OK.
18 When the Dell Drivers and Utilities CD screen appears, click Install the printer for

Use on this Computer only (Personal Installation) to install the additional software
for your printer.

www.dell.com/supplies | support.dell.com

If you are prompted to restart your computer, click Yes.
Otherwise, the Congratulations screen appears.

19 Click Exit on the Drivers and Utilities CD screen.

44 Set up for local printing

SECTION 4

Load paper

Loading paper and transparencies
Loading envelopes

4

Loading paper and transparencies

In the standard tray

Load the print media you use for the majority of your print jobs in the standard tray.

1 Remove the tray.

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2 Squeeze the width guide tab and the side of the guide as shown. Slide the width guide

to the far right side of the tray.

46 Load paper

3 Squeeze the length guide lever and slide the length guide to the correct position for

the size of print media you are loading.

Before loading print media, flex the sheets back and forth to loosen them, and then fan
them. Do not fold or crease the print media. Straighten the edges of the stack on a level
surface.

4 Place the print media into the tray with the recommended print side face down for

single-sided printing and face up for double-sided printing.
Do not exceed the maximum stack height indicated by the label in the tray. Overfilling

the tray may cause jams.

Load paper 47

5 Squeeze the width guide tab and the side of the guide together. Slide the width guide

to the left until it lightly rests against the edge of the print media stack.

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6 Insert the tray.

NOTE: If you load any print media other than plain letter or A4 paper into the tray, make sure

you change the Paper Type and Paper Size settings for that tray from your software application.

48 Load paper

In the multipurpose feeder

The multipurpose feeder can hold several sizes and types of print media, such as
transparencies, postcards, note cards, and envelopes. It is useful for single page printing on
letterhead or colored paper.

The icons on the multipurpose feeder show you how to load the multipurpose feeder with
paper, how to turn an envelope for printing, and how to load letterhead paper for simplex or
duplex printing. If you purchased a duplex option, refer to the User’s Guide
(Start → Programs or All Programs → Dell Printers → Dell Laser Printer W5300 → User’s
Guide).

Simplex
letterhead

Duplex
letterhead

Envelope

Load paper 49

1 Push the lower release latch. The multipurpose feeder door drops open.

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2 Locate the metal bar in the recessed area on the multipurpose feeder. Pull the bar out

far enough to accommodate the print media you will be using.

50 Load paper

3 Slide the width guide to the far right.

4 Load paper or transparencies with the left edge of the stack against the stack height

limiter and with the recommended print side face up.

1

1 Stack height limiter

Load paper 51

5 Gently slide the print media into the multipurpose feeder as far as it will go. Forcing

the print media may cause it to buckle.

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6 Slide the width guide to the left until it lightly touches the stack of print media. Do

not bend the print media.

7 Select the source, size, and type from your software application and select print media

size and type from the printer operator panel.
– Make sure the Paper Size and Paper Type for the multipurpose feeder (MP Feeder

Size and MP Feeder Type) are set to the correct value for the print media you are
loading.

–Press Go to return to Ready.

For tips on recommended papers, solving printing problems, and clearing jams, refer to the

User’s Guide (Start → Programs or All Programs → Dell Printers → Dell Laser Printer
W5300 →User’s Guide).

52 Load paper

Loading envelopes

You can load envelopes in the multipurpose feeder or the optional envelope feeder. If you
purchased the optional envelope feeder, refer to the User’s Guide for loading instructions.

In the multipurpose feeder

Load envelopes flap side down with the stamp area and flap on the left. The end of the
envelope with the stamp area enters the multipurpose feeder first.

NOTICE: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick

adhesives. These envelopes may severely damage the printer. The stamp is shown in the
illustration only for placement.

NOTE: If envelopes jam while printing, try reducing the number of envelopes in the

multipurpose feeder.

Load paper 53

Closing the multipurpose feeder

1 Remove print media from the multipurpose feeder.

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2 Push the metal bar straight back to collapse the multipurpose feeder to its

short-length position.

3 Close the multipurpose feeder door.

54 Load paper

SECTION 5

Use your printer

Changing the language on the operator panel
Using the operator panel to change printer settings
Printing a job
Canceling a job from the printer operator panel
Utilizing additional software tools
Replacing the toner cartridge

5

Changing the language on the operator panel

To display a different language on the operator panel:

1 Press and release Menu until you see Setup Menu, and then press Select.
2 Press and release Menu until Display Language appears, and then press Select.
3 Scroll through the languages to choose the one you want, and then press Select.

Using the operator panel to change printer settings

The diagram on page 59 shows the menu items in each menu. For detailed explanations of
the menus, refer to the User’s Guide (Start → Programs or All Programs → Dell

www.dell.com/supplies | support.dell.com

Printers → Dell Laser Printer W5300 →User’s Guide).

You can select menu items and corresponding values from the operator panel. When you
first enter the printer menus from the operator panel, you see an asterisk (*) next to a value
in the menus. This asterisk indicates the factory default setting. These settings are the
original printer settings. (Factory defaults may vary for different countries.)

When you select a new setting from the operator panel, the Saved message appears. When
the Saved message disappears, an asterisk appears next to the setting to identify it as the
current user default setting. These settings are active until new ones are selected or the
factory defaults are restored.

To select a new value as a setting:

1 Make sure the printer is on and the Ready message appears on the display.
2 Press the Menu button on the printer. The menu names appear.
3 Continue to press and release Menu until you see the menu you need.
4 Press Select to select the menu or menu item on the second line of the display.

• If the selection is a menu, the menu is opened and the first printer setting in the

• If the selection is a menu item, the default setting for the menu item appears.

56 Use your printer

menu appears.

(The current user default setting has an asterisk [*] beside it.)

Each menu item has a list of values for the menu item. A value can be:

• A phrase or word to describe a setting

• A numerical value that can be changed

• An On or Off setting

5 Press Menu to scroll to the value you need.

6 Press Select to select the value on the second line of the operator panel. An asterisk

appears beside the value to indicate that it is now the user default setting. The new
setting appears for one second, clears, displays the word Saved, and then displays the
previous list of menu items.

7 Press Return to go back to previous menus. Make additional menu selections to set

new default settings. Press Go if this is the last printer setting you want to change.

User default settings remain in effect until you save new settings or restore the factory
defaults. Settings you choose from your software application can also change or override the
user default settings you select from the operator panel.

Restore factory default settings

To restore the original printer factory default settings:

1 Make sure the printer is on and the Ready message appears.

2 Press the Menu button on the printer until you see Utilities Menu, and then

press Select.

3 Press Menu until you see Factory Defaults, and then press Select.

4 Restore appears on the second line of the display.

5 Press Select.

The message Restoring Factory Defaults appears, followed by the Ready
message.

Use your printer 57

When you select Restore:

• No other button actions are available on the operator panel while Restoring
Factory Defaults appears.

• All downloaded resources (fonts, macros, and symbol sets) in printer memory
(RAM) are deleted. (Resources residing in flash memory or on the optional hard
disk are unaffected.)

• All menu settings are returned to the factory default values, except:

– The operator panel Display Language setting in the Setup Menu.
– All settings in the Network Menu and USB Menu.

Disable menus

– Menus Disabled may appear when you press the Menu button from the Ready

state. Disabling the menus prevents users from inadvertently changing a printer

www.dell.com/supplies | support.dell.com

default that has been set by the person managing the printer. You can still clear
messages and select items from the Job Menu when printing a job, but you cannot
change other printer settings. You can, however, use your printer driver to override
printer defaults and select settings for individual print jobs.

58 Use your printer

Paper Menu

Paper Source
Paper Size
Paper Type
Custom Types
Universal Setup
Substitute Size
Configure MP
Envelope Enhance
Paper Texture
Paper Weight
Paper Loading*

Finishing Menu

Duplex*
Duplex Bind*
Copies
Blank Pages
Collation
Separator Sheets
Separator Source
Multipage Print
Multipage Order
Multipage View
Multipage Border

Utilities Menu

Print Menus
Print Net <x>

Setup
Print Fonts
Factory Defaults
Hex Trace

Job Menu

Confidential
Job**

Held Jobs**
Cancel Job**
Reset Printer
Print Buffer**

PostScript Menu

Print PS Error

Network Menu

Standard Network

PCL SmartSwitch
PS SmartSwitch
NPA Mode
Network Buffer
MAC Binary PS
STD Net Setup

PCL Emul Menu

Font Source
Font Name
Point Size
Pitch
Symbol Set
Orientation
Lines per Page
A4 Width
Tray Renumber
Auto CR after LF
Auto LF after CR

USB Menu

Standard USB

PCL SmartSwitch
PS SmartSwitch
NPA Mode
USB Buffer
MAC Binary PS

Setup Menu

Printer Language
Power Saver
Quick Start

Quality Menu

Print Resolution
Toner Darkness

PictureGrade
Resource Save
Print Timeout
Wait Timeout
Auto Continue
Jam Recovery
Page Protect
Print Area
Display Language
Alarm Control
Toner Alarm

* Depending on installed options, not all menu

items may be shown.

** Options are only available if a print job has

been sent to the printer.

Use your printer 59

Printing a job

To print a job from a typical Microsoft® Windows® application:

1 Open the file you want to print.
2 From the File menu, select Print.
3 Verify that the correct printer is selected in the dialog box. Modify the printer settings

as appropriate (such as the pages you want to print or the number of copies).

4 Click Properties or Setup to change printer settings not available from the first screen,

and then click OK.

5 Click OK or Print to send the job to the printer.

Canceling a job from the printer operator panel

www.dell.com/supplies | support.dell.com

To cancel a print job after it has started printing:

1 Press the left arrow on the Menu button once. JOB MENU and Cancel Job are

displayed.

2 Press Select. Canceling Job is displayed.

60 Use your printer

Utilizing additional software tools

Use the Drivers and Utilities CD that came with your printer to install a combination of
software applications, depending on your operating system.

Operating System Status

Monitor

Windows 2000,
Windows XP

Windows NTYYNYY
Windows 95,

Windows 98,
Windows Me

NOTE: If you purchased your printer and computer separately, you must use the Drivers and

Utilities CD to install these software applications.

YYYYY

YNNY Y

Status Monitor Center

Dell Toner
Reorder
Window

Dell
Printer
Software
Uninstall

Driver
Profiler

Status Monitor

The Status Monitor alerts you when an error or warning occurs, for example, when the top
cover is open or toner is running low.

The Status Monitor launches when you send a print job to the printer and only appears on
the computer screen when an error or warning occurs.

Status Monitor Center

Use the Status Monitor Center to manage multiple Status Monitors.

• Select a printer from the drop-down list and then select Run to open a Status Monitor

for a particular printer.

• Select Update to change the appearance of the list of printers.

• Select Help to read the online help.

Use your printer 61

Printing Status window

The Printing Status window displays the status of the printer (Printer Ready, Printer
Offline, and Error—Check Printer) and the name of the job when you send a job to print.
The Printing Status window also displays the level of toner so you can:

• Monitor the toner level for your printer.

•Click Order Toner to order replacement toner cartridges.
See Order Toner Reorder window for more information.

Dell Toner Reorder Window

The Order Toner Cartridges dialog box can be launched from the Printing Status window,
the Programs window, or the desktop icon.

You can order toner by phone or from the Web.

www.dell.com/supplies | support.dell.com

1 Click Start → Programs or All Programs → Dell Printers → Dell Laser Printer

W5300 → Dell Printer Supplies–Laser.

The Order Toner Cartridges window appears.

2 If ordering from the Web:

a Choose your printer model from the drop-down list on the screen.

Enter your Dell printer Service Tag number in the field provided.
Your Service Tag number is located inside the front door of your printer.

b Click Visit Dell’s cartridge ordering website.

3 If ordering by phone, call the number that appears under the By Telephone heading.

Dell Printer Software Uninstall

Use the Uninstall software utility to remove any currently installed printer software or
printer objects. You can access the Uninstall software utility two ways:

1 For Windows XP only: Click Start → Control Panel → Printers and Other

Hardware → Printers and Faxes.
For all others: Click Start → Settings → Printers.

a Select the printer object to uninstall, and then right-click the mouse.
b Select Dell Software Uninstall.

c Select the components to uninstall, and then click Next.

62 Use your printer

d Click Uninstall Now.

e Click OK when the uninstall is complete.

2 Click Start → Programs or All Programs → Dell Printers → Dell Laser Printer W5300.

a Select Dell Printer Software Uninstall.
b Select the components to uninstall, and then click Next.

c Click Uninstall Now.

d Click OK when the uninstall is complete.

Driver Profiler

Use the Driver Profiler to create driver profiles that contain custom driver settings. A driver
profile can contain a group of saved printer driver settings and other data for things such as:

• Print orientation and N-Up (document settings)

• Installation status of an output tray (printer options)

• User-defined paper sizes (custom papers)

• Simple text and watermarks

• Overlay references

• Font references

• Form associations

Use your printer 63

Replacing the toner cartridge

CAUTION: Before performing any of the procedures listed below, read and follow

the safety instructions.

To order replacement toner cartridges, contact Dell online or by phone (see “Order toner
cartridges” on page 2).

In addition to the toner level indicator that is displayed each time you send a job to print,
an 88 Toner Low message appears on the operator panel to alert you it’s time to order a
new toner cartridge.

To use the remaining toner, remove the toner cartridge, shake it gently back and forth, and
reinsert it. When the print fades or no longer prints satisfactorily, replace the toner
cartridge.

www.dell.com/supplies | support.dell.com

NOTE: Dell does not recommend that you use toner cartridges from a third-party refiller. Print

quality and printer reliability cannot be guaranteed if you do. For best results, use Dell supplies.

Removing the used toner cartridge

NOTE: Remove any print jobs from the output bin before opening the upper front door.

Before performing any of the procedures listed in this section, read and follow the safety
information on page 9.

64 Use your printer

1 Press latch 1 to open the lower door. Press latch 2 to open the upper door.

2 Grasp the toner cartridge by the handle and pull it up and out.

Cleaning the printer

Using a clean, lint-free cloth, gently clean the shaded areas by wiping toward the front of the
printer.

Use your printer 65

NOTICE: Do not touch the transfer roller.

.

1

www.dell.com/supplies | support.dell.com

1 Transfer roller

Installing the new toner cartridge

Remove the new cartridge from the packaging. Pull the tabs on each side of the plastic strap
to remove the packaging foam from the toner cartridge.

66 Use your printer

NOTICE: Do not touch the photoconductor drum on the underside of the toner cartridge.

1 Gently shake the cartridge to distribute the toner.

.

Use your printer 67

2 Align the arrows on either side of the toner cartridge with the corresponding arrows in

the printer

www.dell.com/supplies | support.dell.com

3

Guide the toner cartridge in until it snaps into place.

.

4 Close the upper door, and then the lower door.
5 Turn the printer on.

68 Use your printer

SECTION 6

Appendix

Contacting Dell
Dell Software License Agreement

6

www.dell.com/supplies | support.dell.com

Contacting Dell

To contact Dell electronically, you can access the following websites:

• www.dell.com

• support.dell.com (technical support)

• premiersupport.dell.com (technical support for educational, government, healthcare,

and medium/large business customers, including Premier, Platinum, and Gold
customers)

For specific web addresses for your country, find the appropriate country section in the table
below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

When you need to contact Dell, use the electronic addresses, telephone numbers, and
codes provided in the following table. If you need assistance in determining which codes to
use, contact a local or an international operator.

Country (City)
International Access Code
Country Code
City Code

Belgium (Brussels)

International Access Code: 00
Country Code: 32
City Code: 2

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com
E-mail: [e-mail]
E-mail for French Speaking Customers:

support.euro.dell.com/be/fr/emaildell/

Technical Support 02 481 92 88
Customer Care 02 481 91 19
Corporate Sales 02 481 91 00
Fax [phone]
Switchboard 02 481 91 00

Local Numbers, and

Area Codes,

Toll-Free Numbers

70 Appendix

Country (City)
International Access Code
Country Code
City Code

Canada (North York, Ontario)
International Access Code: 011

Denmark (Copenhagen)

International Access Code: 00
Country Code: 45

Finland (Helsinki)

International Access Code: 990
Country Code: 358
City Code: 9

Department Name or Service Area,

Website and E-Mail Address

Online Order Status: www.dell.ca/ostatus
AutoTech (automated technical support) toll-free: 1-800-247-9362
TechFax toll-free: 1-800-950-1329
Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096
Customer Care (med./large business, government) toll-free: 1-800-326-9463
Technical Support (Home Sales/Small Business) toll-free: 1-800-847-4096
Technical Support (med./large bus., government) toll-free: 1-800-387-5757
Sales (Home Sales/Small Business) toll-free: 1-800-387-5752
Sales (med./large bus., government) toll-free: 1-800-387-5755
Spare Parts Sales & Extended Service Sales 1 866 440 3355
We bs it e : support.euro.dell.com
E-mail Support (portable computers):

[e-mail]
E-mail Support (desktop computers):

[e-mail]
E-mail Support (servers):

[e-mail]
Technical Support 7023 0182
Customer Care (Relational) 7023 0184
Home/Small Business Customer Care 3287 5505
Switchboard (Relational) 3287 1200
Fax Switchboard (Relational) 3287 1201
Switchboard (Home/Small Business) 3287 5000
Fax Switchboard (Home/Small Business) 3287 5001
We bs it e : support.euro.dell.com
E-mail: [e-mail]
E-mail Support (servers):

[e-mail]
Technical Support 09 253 313 60
Technical Support Fax [phone]
Relational Customer Care 09 253 313 38
Home/Small Business Customer Care 09 693 791 94
Fax [phone]
Switchboard 09 253 313 00

Local Numbers, and

Area Codes,

Toll-Free Numbers

Appendix 71

Country (City)
International Access Code
Country Code
City Code

France (Paris) (Montpellier)

International Access Code: 00
Country Code: 33
City Codes: (1) (4)

www.dell.com/supplies | support.dell.com

Germany (Langen)

International Access Code: 00
Country Code: 49
City Code: 6103

Greece

International Access Code: 00
Country Code: 30

Department Name or Service Area,

Website and E-Mail Address

Local Numbers, and

Area Codes,

Toll-Free Numbers

We bs it e : support.euro.dell.com
E-mail: support.euro.dell.com/fr/fr/emaildell/

Home and Small Business

Technical Support 0825 387 270
Customer Care 0825 823 833
Switchboard 0825 004 700
Switchboard (calls from outside of France) 0499754000
Sales 0825 004 700
Fax [phone]
Fax (calls from outside of France) 0499754001

Corporate

Technical Support 0825 004 719
Customer Care 0825 338 339
Switchboard 0155947100
Sales 0155947100
Fax [phone]
We bs it e : support.euro.dell.com
E-mail: [e-mail]
Technical Support 06103 766-7200
Home/Small Business Customer Care 0180-5-224400
Global Segment Customer Care 06103 766-9570
Preferred Accounts Customer Care 06103 766-9420
Large Accounts Customer Care 06103 766-9560
Public Accounts Customer Care 06103 766-9555
Switchboard 06103 766-7000
We bs it e : support.euro.dell.com
E-mail: support.euro.dell.com/gr/en/emaildell/
Technical Support 080044149518
Gold Technical Support 08844140083
Switchboard 2108129800
Sales 2108129800
Fax [phone]

72 Appendix

Country (City)
International Access Code
Country Code
City Code

India Technical Support 1600 33 8045

Ireland (Cherrywood)

International Access Code: 16
Country Code: 353
City Code: 1

Italy (Milan)

International Access Code: 00
Country Code: 39
City Code: 02

Department Name or Service Area,

Website and E-Mail Address

Sales 1600 33 8044
We bs it e : support.euro.dell.com
E-mail: [e-mail]
Ireland Technical Support 1850 543 543
U.K. Technical Support (dial within U.K. only) 0870 908 0800
Home User Customer Care 01 204 4014
Small Business Customer Care 01 204 4014
U.K. Customer Care (dial within U.K. only) 0870 906 0010
Corporate Customer Care 1850 200 982
Corporate Customer Care (dial within U.K. only) 0870 907 4499
Ireland Sales 01 204 4444
U.K. Sales (dial within U.K. only) 0870 907 4000
Fax/SalesFax 01 204 0103
Switchboard 01 204 4444
We bs it e : support.euro.dell.com
E-mail: support.euro.dell.com/it/it/emaildell/

Home and Small Business

Technical Support 02 577 826 90
Customer Care 02 696 821 14
Fax [phone]
Switchboard 02 696 821 12

Corporate

Technical Support 02 577 826 90
Customer Care 02 577 825 55
Fax [phone]
Switchboard 02 577 821

Local Numbers, and

Area Codes,

Toll-Free Numbers

Appendix 73

Country (City)
International Access Code

Department Name or Service Area,

Website and E-Mail Address
Country Code
City Code

Latin America Customer Technical Support (Austin, Texas,

U.S.A.)
Customer Service (Austin, Texas, U.S.A.) 512 728-3619
Fax (Technical Support and Customer Service)

(Austin, Texas, U.S.A.)
Sales (Austin, Texas, U.S.A.) 512 728-4397
SalesFax (Austin, Texas, U.S.A.) 512 728-4600

Luxembourg
International Access Code: 00

www.dell.com/supplies | support.dell.com

Country Code: 352

We bs it e : support.euro.dell.com
E-mail: [e-mail]
Technical Support (Brussels, Belgium) 3420808075
Home/Small Business Sales (Brussels, Belgium) toll-free: 080016884
Corporate Sales (Brussels, Belgium) 02 481 91 00
Customer Care (Brussels, Belgium) 02 481 91 19
Fax (Brussels, Belgium) 02 481 92 99
Switchboard (Brussels, Belgium) 02 481 91 00

Mexico

Customer Technical Support 001-877-384-8979

International Access Code: 00
Country Code: 52

Sales 50-81-8800

Customer Service 001-877-384-8979

Main 50-81-8800

Area Codes,

Local Numbers, and

Toll-Free Numbers

512 728-4093

512 728-3883

or 512 728-3772

or 001-877-269-3383

or 01-800-888-3355

or 001-877-269-3383

or 01-800-888-3355

74 Appendix

Country (City)
International Access Code
Country Code
City Code

Netherlands (Amsterdam)

International Access Code: 00
Country Code: 31
City Code: 20

Norway (Lysaker)

International Access Code: 00
Country Code: 47

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com
E-mail (Technical Support):
(Enterprise): [e-mail]
(Latitude): [e-mail]
(Inspiron): [e-mail]
(Dimension): [e-mail]
(OptiPlex): [e-mail]
(Dell Precision):

[e-mail]
Technical Support 020 674 45 00
Technical Support Fax [phone]
Home/Small Business Customer Care 020 674 42 00
Relational Customer Care 020 674 4325
Home/Small Business Sales 020 674 55 00
Relational Sales 020 674 50 00
Home/Small Business Sales Fax [phone]
Relational Sales Fax [phone]
Switchboard 020 674 50 00
Switchboard Fax [phone]
We bs it e : support.euro.dell.com
E-mail Support (portable computers):
[e-mail]
E-mail Support (desktop computers):
[e-mail]
E-mail Support (servers):
[e-mail]
Technical Support 671 16882
Relational Customer Care 671 17514
Home/Small Business Customer Care 23162298
Switchboard 671 16800
Fax Switchboard 671 16865

Local Numbers, and

Area Codes,

Toll-Free Numbers

Appendix 75

Country (City)
International Access Code
Country Code

Department Name or Service Area,

Website and E-Mail Address

Local Numbers, and

Toll-Free Numbers

City Code

Poland (Warsaw)

International Access Code: 011
Country Code: 48
City Code: 22

We bs it e : support.euro.dell.com
E-mail: [e-mail]
Customer Service Phone [phone]
Customer Care 57 95 999
Sales 57 95 999
Customer Service Fax [phone]
Reception Desk Fax [phone]
Switchboard 57 95 999

Portugal
International Access Code: 00

www.dell.com/supplies | support.dell.com

Country Code: 351

We bs it e : support.euro.dell.com
E-mail: support.euro.dell.com/pt/en/emaildell/
Technical Support 707200149
Customer Care 800 300 413
Sales 800 300 410 or 800 300 411 or

800 300 412 or 21 422 07 10

Fax [phone]

Puerto Rico General Support 1-800-805-7545
Singapore (Singapore)

International Access Code: 005
Country Code: 65

Technical Support toll-free: 800 6011 051
Customer Service (Penang, Malaysia) 604 633 4949
Transaction Sales toll-free: 800 6011 054
Corporate Sales toll-free: 800 6011 053

Spain (Madrid)

International Access Code: 00
Country Code: 34
City Code: 91

We bs it e : support.euro.dell.com
E-mail: support.euro.dell.com/es/es/emaildell/

Home and Small Business

Technical Support 902 100 130
Customer Care 902 118 540
Sales 902 118 541
Switchboard 902 118 541
Fax [phone]

Corporate

Technical Support 902 100 130
Customer Care 902 118 546
Switchboard 91 722 92 00
Fax [phone]

Area Codes,

76 Appendix

Country (City)
International Access Code
Country Code
City Code

Sweden (Upplands Vasby)

International Access Code: 00
Country Code: 46
City Code: 8

Switzerland (Geneva)

International Access Code: 00
Country Code: 41
City Code: 22

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com
E-mail: [e-mail]
E-mail Support for Latitude and Inspiron:

[e-mail]
E-mail Support for OptiPlex: [e-mail]
E-mail Support for Servers:

[e-mail]
Technical Support 08 590 05 199
Relational Customer Care 08 590 05 642
Home/Small Business Customer Care 08 587 70 527
Employee Purchase Program (EPP) Support 20 140 14 44
Fax Technical Support 08 590 05 594
Sales 08 590 05 185
We bs it e : support.euro.dell.com
E-mail: [e-mail]
E-mail for French-speaking HSB and Corporate

Customers: support.euro.dell.com/ch/fr/emaildell/
Technical Support (Home and Small Business) 0844 811 411
Technical Support (Corporate) 0844 822 844
Customer Care (Home and Small Business) 0848 802 202
Customer Care (Corporate) 0848 821 721
Fax [phone]
Switchboard 022 799 01 01

Local Numbers, and

Area Codes,

Toll-Free Numbers

Appendix 77

Country (City)
International Access Code
Country Code
City Code

U.K. (Bracknell)

International Access Code: 00
Country Code: 44
City Code: 1344

www.dell.com/supplies | support.dell.com

Department Name or Service Area,

Website and E-Mail Address

Local Numbers, and

Area Codes,

Toll-Free Numbers

We bs it e : support.euro.dell.com
Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp

E-mail: [e-mail]
Technical Support (Corporate/Preferred

0870 908 0500

Accounts/PAD [1000+ employees])
Technical Support (direct/PAD and general) 0870 908 0800
Global Accounts Customer Care 01344 373 186
Home and Small Business Customer Care 0870 906 0010
Corporate Customer Care 01344 373 185
Preferred Accounts (500–5000 employees)

0870 906 0010

Customer Care
Central Government Customer Care 01344 373 193
Local Government & Education Customer Care 01344 373 199
Health Customer Care 01344 373 194
Home and Small Business Sales 0870 907 4000
Corporate/Public Sector Sales 01344 860 456

78 Appendix

Country (City)
International Access Code
Country Code
City Code

U.S.A. (Austin, Texas)

International Access Code: 011
Country Code: 1

Department Name or Service Area,

Website and E-Mail Address

Automated Order-Status Service toll-free: 1-800-433-9014
AutoTech (portable and desktop computers) toll-free: 1-800-247-9362
Consumer (Home and Home Office)
Technical Support toll-free: 1-800-624-9896
Customer Service toll-free: 1-800-624-9897
DellNet™ Service and Support toll-free: 1-877-Dellnet

Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133
Financial Services website: www.dellfinancialservices.com
Financial Services (lease/loans) toll-free: 1-877-577-3355
Financial Services (Dell Preferred Accounts

[DPA])

Business

Customer Service and Technical Support toll-free: 1-800-822-8965
Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133
Projectors Technical Support toll-free: 1-877-459-7298
Public (government, education, and healthcare)
Customer Service and Technical Support toll-free: 1-800-456-3355
Employee Purchase Program (EPP) Customers toll-free: 1-800-234-1490
Dell Sales toll-free: 1-800-289-3355

Dell Outlet Store (Dell refurbished computers) toll-free: 1-888-798-7561
Software and Peripherals Sales toll-free: 1-800-671-3355
Spare Parts Sales toll-free: 1-800-357-3355
Extended Service and Warranty Sales toll-free: 1-800-247-4618
Fax toll-free: 1-800-727-8320
Dell Services for the Deaf, Hard-of-Hearing, or

Speech-Impaired

Local Numbers, and

toll-free: 1-800-283-2210

or toll-free: 1-800-879-3355

toll-free: 1-877-DELLTTY

Area Codes,

Toll-Free Numbers

(1-877-335-5638)

(1-877-335-5889)

Appendix 79

www.dell.com/supplies | support.dell.com

Dell Software License Agreement

This is a legal agreement between you, the user, and Dell Products, L.P ("Dell"). This
agreement covers all software that is distributed with the Dell product, for which there is no
separate license agreement between you and the manufacturer or owner of the software
(collectively the "Software"). By opening or breaking the seal on the Software packet(s),
installing or downloading the Software, or using the Software that has been preloaded or is
embedded in your computer, you agree to be bound by the terms of this agreement. If you
do not agree to these terms, promptly return all Software items (disks, written materials,
and packaging) and delete any preloaded or embedded Software.

You may use one copy of the Software on only one computer at a time. If you have multiple
licenses for the Software, you may use as many copies at any time as you have licenses.
"Use" means loading the Software in temporary memory or permanent storage on the
computer. Installation on a network server solely for distribution to other computers is not
"use" if (but only if) you have a separate license for each computer to which the Software is
distributed. You must ensure that the number of persons using the Software installed on a
network server does not exceed the number of licenses that you have. If the number of users
of Software installed on a network server will exceed the number of licenses, you must
purchase additional licenses until the number of licenses equals the number of users before
allowing additional users to use the Software. If you are a commercial customer of Dell or a
Dell affiliate, you hereby grant Dell, or an agent selected by Dell, the right to perform an
audit of your use of the Software during normal business hours, you agree to cooperate with
Dell in such audit, and you agree to provide Dell with all records reasonably related to your
use of the Software. The audit will be limited to verification of your compliance with the
terms of this agreement.

80 Appendix

The Software is protected by United States copyright laws and international treaties. You
may make one copy of the Software solely for backup or archival purposes or transfer it to a
single hard disk provided you keep the original solely for backup or archival purposes. You
may not rent or lease the Software or copy the written materials accompanying the
Software, but you may transfer the Software and all accompanying materials on a
permanent basis if you retain no copies and the recipient agrees to the terms hereof. Any
transfer must include the most recent update and all prior versions. You may not reverse
engineer, decompile or disassemble the Software. If the package accompanying your
computer contains compact discs, 3.5" and/or 5.25" disks, you may use only the disks
appropriate for your computer. You may not use the disks on another computer or network,
or loan, rent, lease, or transfer them to another user except as permitted by this agreement.

Limited Warranty

Dell warrants that the Software disks will be free from defects in materials and
workmanship under normal use for ninety (90) days from the date you receive them. This
warranty is limited to you and is not transferable. Any implied warranties are limited to
ninety (90) days from the date you receive the Software. Some jurisdictions do not allow
limits on the duration of an implied warranty, so this limitation may not apply to you.
The entire liability of Dell and its suppliers, and your exclusive remedy, shall be (a) return
of the price paid for the Software or (b) replacement of any disk not meeting this
warranty that is sent with a return authorization number to Dell, at your cost and risk.
This limited warranty is void if any disk damage has resulted from accident, abuse,
misapplication, or service or modification by someone other than Dell. Any replacement
disk is warranted for the remaining original warranty period or thirty (30) days, whichever
is longer.

Dell does NOT warrant that the functions of the Software will meet your requirements or
that operation of the Software will be uninterrupted or error free. You assume
responsibility for selecting the Software to achieve your intended results and for the use
and results obtained from the Software.

DELL, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, FOR THE SOFTWARE AND ALL ACCOMPANYING
WRITTEN MATERIALS. This limited warranty gives you specific legal rights; you may
have others, which vary from jurisdiction to jurisdiction.

IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES
WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS
OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF USE OR
INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Because some jurisdictions do not allow an exclusion or
limitation of liability for consequential or incidental damages, the above limitation may
not apply to you.

U.S. Government Restricted Rights

The software and documentation are "commercial items" as that term is defined at 48
C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer
software documentation" as such terms are used in 48 C.F.R. 12.212. Consistent with 48
C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government end
users acquire the software and documentation with only those rights set forth herein.
Contractor/manufacturer is Dell Products, L.P., One Dell Way, Round Rock, Texas 78682.

Appendix 81

www.dell.com/supplies | support.dell.com

General

This license is effective until terminated. It will terminate upon the conditions set forth
above or if you fail to comply with any of its terms. Upon termination, you agree that the
Software and accompanying materials, and all copies thereof, will be destroyed. This
agreement is governed by the laws of the State of Texas. Each provision of this agreement is
severable. If a provision is found to be unenforceable, this finding does not affect the
enforceability of the remaining provisions, terms, or conditions of this agreement. This
agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the
maximum extent permitted by law, any right to a jury trial with respect to the Software or
this agreement. Because this waiver may not be effective in some jurisdictions, this waiver
may not apply to you. You acknowledge that you have read this agreement, that you
understand it, that you agree to be bound by its terms, and that this is the complete and
exclusive statement of the agreement between you and Dell regarding the Software.

82 Appendix

Index

A

attaching the printer

directly to the network (no

queue), 24

directly to the network

(queue), 21

locally, 13

C

canceling a job, 60
changing printer settings

from the operator panel, 56

changing the language

from the operator panel, 56

D

Dell Printer Software

Uninstall, 62

Dell Toner Re-Order

Window, 62

disable menus

from the operator panel, 58
driver profiler, using, 63
drivers, installing, 38

F

factory defaults, restoring, 57

I

installing

a toner cartridge, 66
optional memory cards, 29
printer drivers, 38

for all clients, 20, 23, 27
on the network, 26
using Linux, 18
using Novell NetWare, 19
using Windows 2000, 14,

40
using Windows 95, 17
using Windows 98, 16, 43
using Windows Me, 15,

41
using Windows NT, 16,

42
using Windows XP, 14, 39

IP address, locating, 21, 24

L

Linux, drivers, 18
loading paper

multipurpose feeder, 49
standard tray, 46

loading transparencies

multipurpose feeder, 49

standard tray, 46
local printing, 38
locating the IP address, 21, 24

M

maintaining the printer

cleaning the printer, 65

toner cartridge

installing, 66
memory cards, installing, 29
menus, disabled, 58
multipurpose feeder

closing, 54
icons, 49
loading paper, 49
loading transparencies, 49

N

network printing, 11
network, attaching to, 21, 24
Novell NetWare, using, 19

Index 83

O

operator panel

changing printer settings, 56
changing the language, 56
disable menus, 58
restoring factory default

settings, 57

ordering supplies, 2

shared printing

on a print server, 19
on a server, 22

software applications

driver profiler, 63
printing status, 62
status monitor, 61
status monitor center, 61
toner re-order, 62
uninstall, 62

P

print server

attaching locally to, 13

shared printing, 19
printer memory, 29
printer software uninstall,

using, 62

printing

local, 37

network, 37

using a USB cable, 13
printing a job, 60
printing status window,

using, 62

R

replacing the toner

cartridge, 64

restoring factory defaults, 57

status monitor center,

using, 61
status monitor, using, 61
supplies, ordering, 2

T

toner cartridge

cleaning the printer, 65

replacing, 64
toner cartridge, installing, 66
toner re-order window,

using, 62

toner, ordering, 2

U

uninstall software, 62

W

S

safety information, 9

84 Index

Windows 98, drivers, 16
Windows Me, drivers, 15
Windows NT, drivers, 16

www.dell.com/supplies | support.dell.com