1 Standard output bin5 On/Off switch
2 Operator panel6 Power cord connector
3 Multipurpose feeder7 Ethernet port
4 Standard tray (500 sheets)8 USB port
5
6
If you purchased additional options, for example, paper trays, a duplex unit,
or an envelope feeder, refer to the User’s Guide (Start → Programs or All Programs → DellPrinters → Dell Laser Printer W5300 →User’s Guide)
for installation instructions.
www.dell.com/supplies | support.dell.com
Page 4
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of
data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage,
Reproduction in any manner whatsoever without the written permission of Dell Computer
Corporation is strictly forbidden.
Trademarks used in this text: Dell and DELL logo are trademarks of Dell Computer Corporation;
Microsoft andWindows are registered trademarks of Microsoft Corporation; Novell and NetWare
are registered trademarks of Novell, Inc.; UNIX is a registered trademark of The Open Group in the
United States and other countries.
Other trade marks and trade n ames may be used in this document to refer to either t he entities claim ing
the marks and names of their products. De ll Computer Corporation disclaims any proprietary intere st
in trademarks and trade names other than its own.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or
disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the
Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable
FAR provisions: Dell Computer Corporation, One Dell Way, Round Rock, Texas, 78682, USA.
FCC emissions information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC rules. Refer to the Drivers and Utilities
Use the following safety guidelines to help ensure your own personal safety and to help
protect your system and working environment from potential damage.
•Your product uses a laser.
CAUTION: Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation exposure.
•Your product uses a printing process that heats the print media, and heat can
cause certain media to release emissions. You must understand the section in your
operating instructions that discusses the guidelines for selecting appropriate print
media to avoid the possibility of harmful emissions.
CAUTION: If your product is
connected to an electrical outlet that is properly grounded.
not
marked with this symbol , it
must
be
•The power cord must be connected to an electrical outlet that is near the product
and easily accessible.
•Refer service or repairs, other than those described in the operating instructions,
to a professional service person.
•This product is designed to meet safety standards with the use of specific
Dell-authorized components. The safety features of some parts may not always be
obvious. Dell disclaims liability associated with use of non-Dell-authorized
components.
9
Page 10
www.dell.com/supplies | support.dell.com
10
Page 11
SECTION 1
Set up for network
printing
Selecting your printer network setup
Attaching locally to a print server
Attaching directly to the network (print server)
Attaching directly to the network (no print server)
1
Page 12
Selecting your printer network setup
Determine your network setup from the three options below.
1 Attach your printer to a print server (or other computer) with a USB cable. Go to
page 13 for instructions.
Print ServerPrinter
Clients
www.dell.com/supplies | support.dell.com
2 Attach your printer directly to the network with an Ethernet cable, with the print
server managing the print queue. Go to page 21 for instructions.
Print Server
3 Attach your printer directly to the network with an Ethernet cable (no print server).
Printer
Clients
Go to page 24 for instructions.
Printer
Clients
12Set up for network printing
Page 13
Attaching locally to a print server
If you are connecting the printer to a print server with a USB cable and want to share the
printer with multiple users on the network, use this method. In this section you will:
•Complete the Microsoft Plug and Play Wizard.
•Set up the queue on the print server.
•Install printer drivers for all clients connected to the print server.
Complete Microsoft Plug and Play Wizard
When you turned on the printer and print server, the Found New Hardware Wizard screen
appeared.
Use the table below to find instructions for the operating system on the print server.
Computer operating systemGo to page...
Windows XP14
Windows 200014
Windows Me15
Windows NT16
Windows 9816
Linux18
Novell19
NOTE: The Dell Laser Printer W5300 only supports Windows 95 with a network connection to
a computer.
Set up for network printing13
Page 14
Using Windows XP
1 Insert the Drivers and Utilities CD into your computer.
The Wizard automatically searches for an appropriate driver.
2 Scroll through the list of drivers until you see D:\drivers\win_2000\dkaag1da.inf
selected in the Location column. Instead of D:\ you will see the letter of your
CD-ROM drive.
3 Click Next.
The wizard copies all of the necessary files and installs the printer drivers.
4 Click Finish when the software is installed.
5 Go to “Set up the queue on the print server” on page 19.
Using Windows 2000
www.dell.com/supplies | support.dell.com
1 Insert the Drivers and Utilities CD, and then click Next.
2 Select Search for a suitable driver, and then click Next.
3 Select Specify a location only, and then click Next.
4 Browse to the location of the printer driver on the Drivers and Utilities CD.
D:\Drivers\Win_2000\
Replace D:\ with the letter of your CD-ROM drive (for example, type D:\ where D is
the drive letter of your CD).
5 Click Open, and then click OK.
6 Click Next to install the driver that is displayed.
D:\Drivers\Win_2000\dkaag1da.inf
7 Click Finish when the software is installed.
8 Go to “Set up the queue on the print server” on page 19.
14Set up for network printing
Page 15
Using Windows Me
NOTE: Depending on the software and printers already installed on your computer, your screens
may vary from those in the instructions.
You must install both a USB port driver and a custom print driver.
1 Insert the Drivers and Utilities CD.
The Wizard automatically searches for the USB driver on the CD and installs it.
2 After the USB port driver is found, click Finish.
3 Select Automatic search for the best driver (recommended), and then click Next.
The wizard searches for a printer driver.
4 Select your printer and driver from the list on the screen, and then click OK. Use the
following table to identify the driver for your language.
If your computer
uses this language
EnglishD:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF
FrenchD:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF
GermanD:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF
ItalianD:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF
SpanishD:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF
5 Click Next to install the printer driver.
6 Click Next to complete installation.
7 Use the default printer name (for example, Dell Laser Printer W5300) or type a
Select the driver from the list
(Replace the D:\ in the table with the letter of
your CD-ROM drive)
unique name for your printer, and then click Next.
8 Click Yes (recommended), and then click Finish to print a test page.
9 After the test page prints, click Yes to close the window.
10 Click Finish to complete the installation and close the wizard.
11 Go to “Set up the queue on the print server” on page 19.
Set up for network printing15
Page 16
Using Windows NT
NOTE: USB support is not available for Windows NT operating systems.
NOTE: You need administrative access to install printer drivers on your computer.
1
Insert the Drivers and Utilities CD.
2 Click Installthe printer for Use on this Computer only (Personal Installation).
When all the files are installed on your computer, the Congratulations screen appears.
3 Click Finish to complete the installation and close the wizard.
4 Go to "Set up the queue on the print server" on page 19.
Using Windows 98
www.dell.com/supplies | support.dell.com
NOTE: Depending on the software and printers already installed on your computer, your screens
may vary from those in the instructions.
You must install both a USB port driver and a custom print driver.
When you attached the cable and turned on the printer and computer, the Add New
Hardware Wizard screen appeared on your computer screen.
1 Insert the Drivers and Utilities CD, and then click Next.
2 Select Search for the best driver for your device(recommended), and then click Next.
3 Select CD-ROM drive only, and then click Next.
4 After the wizard finds the USB port driver, click Next.
5 When the USB port driver is installed, click Finish.
The wizard prompts you to search for new drivers.
6 Click Next to search for a printer driver.
7 Select Search for the best driver for your device(recommended), and then click Next.
8 Select Specify a locationonly and browse to the location of the printer driver on the
Drivers and Utilities CD.
16Set up for network printing
Page 17
Use the following table to identify the driver for your language.
If your computer
uses this language
EnglishD:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF
FrenchD:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF
GermanD:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF
ItalianD:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF
SpanishD:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF
9 Highlight the driver, and then select to install the updated driver (recommended).
10 Click Next.
11 Click Next to complete installation.
12 Use the default printer name (for example, Dell Laser Printer W5300) or type a
Select the driver from the list
(Replace the D:\ in the table with the letter of
your CD-ROM drive)
unique name for your printer, and then click Next.
13 Select Yes to print a test page, and then click Finish. All the necessary files are
installed on your computer.
14 After the test page prints, click Ye s to close the message window.
15 Click Finish to complete the installation.
Using Windows 95
NOTE: The Dell Laser Printer W5300 only supports Windows 95 with a network connection to
a computer.
Insert the Drivers and Utilities CD, and then click Next.
1
If a system-compatible driver is found on your operating system, the Wizard installs it.
If no compatible system driver is found on your operating system, click Other
Locations.
2 Browse to the location of the printer driver on the Drivers and Utilities CD, and then
click
OK.
Set up for network printing17
Page 18
Use the following table to identify the driver for your language.
If your computer
uses this language
EnglishD:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF
FrenchD:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF
GermanD:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF
ItalianD:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF
SpanishD:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF
3 Highlight the appropriate driver, and then click Finish.
www.dell.com/supplies | support.dell.com
The Add Printer Wizard screen appears.
4 Use the default printer name (for example, Dell Laser Printer W5300), or type a
Select the driver from the list
(Replace the D:\ in the table with the letter of
your CD-ROM drive)
unique name for your printer.
5 Select whether or not to use this printer as the default printer.
6 Click Next.
7 You are prompted to insert the Drivers and Utilities CD. Click OK.
A dialog box asks for the file “lexdrvin.exe”.
8 Browse to the appropriate folder on the Drivers and Utilities CD (for example,
D:\Drivers\Win_9x\English).
9 Click OK.
10 Click OK again.
All the necessary files are installed on your computer.
11 Go to "Set up the queue on the print server" on page 19.
Installing drivers in a Linux environment
Your printer supports Red Hat Linux versions 7.1, 7.2, and 7.3, and SuSE Linux 7.2, 7.3, and
8.0. Refer to the Unix®/packages on the Drivers and Utilities CD for instructions on
installing your printer in a Linux environment.
18Set up for network printing
Page 19
Installing drivers in a Novell environment
Your printer supports Novell® NetWare® versions 3.x, 4.x, 5.x, and 6.x. For information on
using your printer in a Novell environment, refer to your Novell documentation.
Set up the queue on the print server
1 Click Install the printer on the Network (Network Installation) and then click Next.
2 Click On a print server, and then click Next.
3 Select both options to install the software and the User’s Guide on the print server, and
then click Next.
4 The box to share the printer is checked. Create a share name you want to use for the
PCL driver and/or the PostScript driver. Make it an obvious name for clients to easily
find when they are browsing for a shared printer.
NOTE: You do not need to create share names for both drivers if you are only using one driver.
5
Click Next.
6 Select TCP/IP, and then click Next.
If your network also uses NetWare, click NetWare Systems as well.
7 Choose the port that corresponds to the hardware port you used when you connected
the printer to the print server (or other computer). For example, USB001 represents
the USB port on the print server.
8 Click Finish.
The Congratulations screen appears.
9 Click Print a Test Page to verify the driver is installed correctly.
10 Click Finish.
If you are sitting at the print server and want to install printer drivers on one client
computer, you can go to that client computer, insert the Drivers and Utilities CD, and
follow the steps on the screen, or you can install the drivers remotely (see“Install printer
drivers on one or more remote client computers” on page 23).
Set up for network printing19
Page 20
Install printer drivers on one client computer
If you are connecting one client computer to the print server, go to that client computer and
insert the Drivers and Utilities CD.
1 Click Install the printer on the Network (Network installation), and then click Next.
2 Click On this client computer.
3 Click Next.
4 Select the software or documentation you want your users to have access to.
5 Select the printer protocols you want to install, and then click Next.
6 Select the Universal Network Connection (UNC) port.
7 Type the name of the print server the printer is connected to as well as the name of the
printer:
www.dell.com/supplies | support.dell.com
\\Server Name\PrinterShareName.
To find out the print server name, right-click your mouse and choose My Computer →
Properties → NetworkIdentification.
8 Click Finish.
The Congratulations screen appears.
9 Click Print a Test Page to verify the driver is installed correctly.
10 Click Finish.
20Set up for network printing
Page 21
Attaching directly to the network (print server)
If your print server is in one location (for example, a secure area) and the network printer is
in another location (for example, a printer room), use this method to install software on one
or multiple printers on the network.
In this section you will:
•Locate the IP address.
•Assign an IP address to the printer.
•Set up the queue on the print server.
•Install printer drivers for all clients connected to the print server.
Locate the IP address
1 Print a network setup page.
aPress the menu button on the printer until you see Utilities Menu, and then
press Select.
bPress the menu button on the printer until you see Print Net Setup, and
then press Select to print the page.
2 Under the Standard Network Card heading on the network setup page, make sure
Status is Connected.
If Status is Not Connected:
–Make sure the Ethernet cable is firmly plugged into the back of the printer.
–Plug the Ethernet cable into another wall outlet.
3 Find the IP address located under the TCP/IP heading. If the IP address equals 0.0.0.0,
wait a few minutes and print the network setup page again.
If the IP address still shows 0.0.0.0, go to “Assign an IP Address” on page 24.
If the IP address is something other than 0.0.0.0, go to "Set up the queue on the print
server" on page 22.
Set up for network printing21
Page 22
Set up the queue on the print server
1 Insert the Drivers and Utilities CD, and then click Next.
2 Click Install the printer on the Network (Network installation), and then click Next.
3 Click On a print server, and then click Next.
4 Select both options to install the software and the User’s Guide on the print server, and
then click Next.
5 The box to share the printer is checked. Create a share name you want to use for the
PCL driver and/or the PostScript driver. Make it an obvious name for clients to easily
find when they are browsing for a shared printer.
NOTICE: You do not need to create share names for both drivers if you are only using one
driver.
Click Next.
6
www.dell.com/supplies | support.dell.com
7 Select TCP/IP, and then click Next.
If your network also uses NetWare, click NetWare Systems as well.
8 Set TCP/IP as the Port Type.
9 Specify a port name. Make it an obvious name for clients to easily find when they are
browsing for a shared printer.
10 Type the printer IP address, for example, 192.168.0.11 If you don’t know the IP
address, see "Locate the IP address" on page 21.
11 Click Finish.
The Congratulations screen appears.
12 Click Print a Test Page to verify the driver is installed correctly.
13 Click Finish.
If you are sitting at the print server and want to install printer drivers on several client
computers, follow the steps below. If you want to install drivers on one client computer, go
to "Install printer drivers on one client computer" on page 20.
22Set up for network printing
Page 23
Install printer drivers on one or more remote client computers
If you are connecting client computers to the print server, run the Drivers and Utilities CD
installer again:
1 Go to Start →Run → d:\setup.exe (d represents the CD drive).
2 Click Install the printer on the Network (Network installation), and then click Next.
3 Click On one or more remote client computers.
4 Click Next.
5 Type your Administrator user name and password.
6 Specify which client computers are allowed to print to the new Dell Laser Printer
W5300.
Browse or type each client’s computer name or IP address. You can specify as many
clients as you wish.
7 When you are finished adding clients, click Next.
8 Select the software or documentation you want your users to have access to.
9 Select the printer protocols you want to install, and then click Next.
10 Select the Universal Network Connection (UNC) port.
11 Click the Browse for Printer button or type the name of the print server the printer is
connected to as well as the name of the printer:
\\Server Name\PrinterShareName.
To find out the print server name, right-click your mouse and choose My Computer → Properties → NetworkIdentification.
12 Click Finish.
The Congratulations screen appears.
13 Click Finish.
Set up for network printing23
Page 24
Attaching directly to the network (no print
server)
If you are sharing your network printer in a small workgroup environment and are not using
a print server, use this method.
In this section you will:
•Locate the IP address.
•Assign an IP address to the printer.
•Install printer drivers on each client that needs to print to the new printer.
Locate the IP address
www.dell.com/supplies | support.dell.com
1 Print a network setup page.
aPress the menu button on the printer until you see the Utilities Menu, and
then press Select.
bPress the menu button on the printer until you see Print Net Setup, and
then press Select to print the page.
2 Under the Standard Network Card heading on the network setup page, make sure
Status is Connected.
If Status is Not Connected:
–Make sure the Ethernet cable is firmly plugged into the back of the printer.
–Plug the Ethernet cable into another wall outlet.
3 Find the IP address located under the TCP/IP heading. If the IP address equals 0.0.0.0,
wait a few minutes and print the network setup page again.
If the IP address still shows 0.0.0.0, go to “Assign an IP Address” on page 24.
If the IP address is something other than 0.0.0.0, go to "Install printer drivers" on
page 26.
Assign an IP Address
NOTE: Assigning a STATIC IP Address is considered an advanced function and is normally
performed by your system administrator.
24Set up for network printing
Page 25
An IP Address is a unique string of numbers consisting of four (4) Octets, each Octet
separated using a period. Example: 192.168.1.108. Assigning an IP address already in use
can cause serious network performance issues.
See page 56 for details on using the Operator Control Panel.
To setup the printer to use a STATIC IP address:
1 Make sure the printer is on and the Ready message appears.
2 Press the Menu button until you see Network Menu, and then press Select.
3 Under Network Menu, the item Standard Network appears. Press Select.
4 Under Standard Network, press the Menu button until you see the item STD
NET SETUP, and then press Select.
5 Under STD NET SETUP, press the Menu button until you see the item TCP/IP, and
then press Select.
6 Under TCP/IP, press the Menu button until you see the item Enable BOOTP, and
then press Select.
7 Press the Menu button to select No, and then press Select. The word SAVED will
briefly display.
8 Repeat steps 6 & 7 to select No for the items ENABLE DHCP and ENABLE RARP.
9 Under TCP/IP, press the Menu button until you see the item Set IP Address,
and then press Select.
10 The number in the 1st Octet is flashing. Using the Menu button, cycle the 1st Octet
of the IP Address to the number desired, and then press Select.
11 The number in the 2nd Octet is flashing. Using the Menu button, cycle the 2nd Octet
to the number desired, and then press Select.
12 The number in the 3rd Octet is flashing. Using the Menu button, cycle the 3rd Octet
to the number desired, and then press Select.
13 The number in the 4th Octet is flashing. Using the Menu button, cycle the 4th Octet
to the number desired, and then press Select. The word SAVED will briefly display.
14 Under TCP/IP, press the Menu button until you see the item Set IP Netmask,
and then press Select.
15 Repeat steps 10 through 13 to set each Octet for Netmask.
16 Under TCP/IP, press the Menu button until you see the item Set IP Gateway,
and then press Select.
Set up for network printing25
Page 26
17 Repeat steps 10 through 13 to set each Octet for Gateway.
A Static IP Address has been assigned to the printer. You can verify the settings by opening a
web browser on any computer on the same network and entering the IP address into the
Address line of the browser. Example: http://192.168.1.108. If the IPS address was setup
correctly, the browser should display a Web page provided by the Dell Laser Printer W5300.
Install printer drivers
1 Insert the Drivers and Utilities CD.
2 Click Install the printer on the Network (Network Installation).
3 Click On one or more remote client computers.
4 Type your Administrator user name and password.
5 Specify which client computers are allowed to print to the new Dell Laser Printer
www.dell.com/supplies | support.dell.com
W5300.
Browse or type each client’s computer name or IP address. You can specify as many
clients as you wish.
6 When you are finished adding clients, click Next.
7 Select the software and documentation you want your users to have access to.
8 Select TCP/IP, and then click Next.
If your network also uses NetWare, select NetWare Systems too.
9 Set TCP/IP Port as the Port Type.
10 Specify a port name that is meaningful in your environment. The port name
establishes a logical link between the printer and each client.
11 Type the printer IP address, for example, 192.168.0.11. If you don’t know the IP
address, see "Locate the IP address" on page 24.
12 Click Finish.
The Congratulations screen appears.
13 Click Finish.
Now all of the clients connected to this printer can select this printer to print their jobs.
26Set up for network printing
Page 27
Install printer drivers on one client computer
1 From the client computer, insert the Drivers and Utilities CD.
2 Click Install the printer on the Network (Network installation), and then click Next.
3 Click On this client computer.
4 Click Next.
5 Select the software or documentation you want your users to have access to.
6 Select the printer protocols you want to install, and then click Next.
7 Set TCP/IP Port as the Port Type.
8 Specify a port name that is meaningful in your environment. The port name
establishes a logical link between the printer and each client.
9 Type the printer IP address, for example, 192.168.0.11. If you don’t know the IP
address, see "Locate the IP address" on page 24.
10 Click Finish.
The Congratulations screen appears.
11 Click Print a Test Page to verify the driver is installed correctly.
12 Click Finish.
Set up for network printing27
Page 28
www.dell.com/supplies | support.dell.com
28Set up for network printing
Page 29
SECTION 2
Install optional
memory cards
Accessing the printer system board
Installing printer memory
Replacing the shield
2
Page 30
You can increase printer memory capacity and connectivity by purchasing additional printer
memory or option cards.
NOTE: Memory options designed for other Dell printers may not work with your printer.
Accessing the printer system board
NOTE: Use a small Phillips screwdriver to remove the system board access cover and to install
some of the cards.
CAUTION: Before performing any of the procedures listed below, read and follow
the safety instructions.
Turn the printer off and unplug the power cord before continuing.
1
2 Press latch 1 to open the lower door. Press latch 2 to open the upper door.
www.dell.com/supplies | support.dell.com
30Install optional memory cards
Page 31
3 Press down on the side door latches and open the side door.
4 Use a small Phillips screwdriver to loosen, but not remove, the six screws on the shield.
Install optional memory cards31
Page 32
5 Use the tabs to slide the shield up until the top three screws fit into the three keyholes
on the shield.
1
www.dell.com/supplies | support.dell.com
2
1 Keyhold2 Tabs
6 Hold the shield by the tabs and lift it off.
32Install optional memory cards
Page 33
Installing printer memory
NOTICE: Electronic components can be damaged by static electricity. Touch something metal
on the printer before you touch the memory option.
Your printer comes with 80MB memory. You can buy optional memory cards to increase
printer memory up to 336MB.
CAUTION: Before performing any of the following procedures, read and follow
Unpack the optional printer memory card. Avoid touching the connection points
along its edge.
Install optional memory cards33
Page 34
2 Open both latches on the connector completely.
1
2
www.dell.com/supplies | support.dell.com
1 Memory connector 1
2 Memory connector 2
3 Align the notches on the memory card with the ridges on the connector.
2
34Install optional memory cards
1
1 Ridge
2 Notch
Page 35
4 Push the memory card straight into the connector until it snaps into place. Make sure
each latch fits over the notch located on either side of the memory card.
1
2
1 Latch
2 Notch
Install optional memory cards35
Page 36
Replacing the shield
Follow these steps to reattach the shield and close the doors.
CAUTION: Before performing any of the procedures listed below, read and follow
the safety instructions.
Grasp the shield by the tabs and align the three keyholes on the shield with the top
1
three screws. Holding the shield by the tabs, slide it down onto the screws. Tighten all
six screws.
www.dell.com/supplies | support.dell.com
2 Close the side door.
3 Close the upper door and the lower door.
4 Plug in the power cord and turn on the printer.
36Install optional memory cards
Page 37
SECTION 3
Set up for local
printing
Installing printer drivers
3
Page 38
A local printer is a printer attached to your computer using a USB cable. If your printer is
attached to a network instead of your computer, go on to “Set up for network printing” on
page 11.
Installing printer drivers
A printer driver is software that lets your computer communicate with your printer. To
obtain all the features described in “Utilizing additional software tools” on page 61, use the
Drivers and Utilities CD to install them. Use the following table to find the instructions you
need for your operating system.
Computer operating systemGo to
page...
www.dell.com/supplies | support.dell.com
NOTE: The Dell Laser Printer W5300 only supports Windows 95 with a network connection to
a computer.
Windows XP39
Windows 200040
Windows Me41
Windows NT42
Windows 9843
You need to complete Microsoft’s Plug and Play before installing the custom driver from
your printer drivers CD.
38Set up for local printing
Page 39
Using Windows XP
NOTE: Business versions of Windows XP require that you have administrative access to install
printer drivers on your computer.
When you attached the cable and turned on the printer, the Found New Hardware Wizard
appeared on your computer screen.
1 Insert the Drivers and Utilities CD into your computer.
The Wizard automatically searches for an appropriate driver.
2 Scroll through the list of drivers until you see D:\drivers\win_2000\dkaag1da.inf
selected in the Location column. Instead of D:\ you will see the letter of your
CD-ROM drive.
3 Click Next.
The wizard copies all of the necessary files and installs the printer drivers.
4 Click Finish when the software is installed.
5 Launch the Drivers and Utilities CD: click Start → Run and browse your CD drive (for
example, type D:\ where D is the drive letter of your CD).
6 Select SETUP.EXE, and then click OK.
7 When the Dell Drivers and Utilities CD screen appears, click Install the printer for
Use on this Computer only (Personal Installation) to install the additional software
for your printer.
When all of the files are installed on your computer, the Congratulations screen
appears.
8 Click Print a Test Page to verify printer setup.
9 Click Finish when the test page prints successfully.
10 Click Exit on the Drivers and Utilities CD screen.
Set up for local printing39
Page 40
Using Windows 2000
When you attached the cable and turned on the printer and computer, the Found New
Hardware Wizard screen appeared on your computer screen.
1 Insert the Drivers and Utilities CD, and then click Next.
2 Select Search for a suitable driver, and then click Next.
3 Select Specify a location only, and then click Next.
4 Browse to the location of the printer driver on the Drivers and Utilities CD.
D:\Drivers\Win_2000\
Replace D:\ with the letter of your CD-ROM drive (for example, type D:\ where D is
the drive letter of your CD).
5 Click Open, and then click OK.
www.dell.com/supplies | support.dell.com
6 Click Next to install the driver that is displayed.
D:\Drivers\Win_2000\dkaag1da.inf
7 Click Finish when the software is installed.
8 When the Dell Drivers and Utilities screen appears, choose Install the printer for Use
on this Computer only (Personal Installation) to install the additional software for
your printer.
9 If the Drivers and Utilities CD does not automatically launch, click Start → Run and
browse your CD drive (for example, type D:\ where D is the drive letter of your CD).
Select SETUP.EXE, and then click OK.
When all the files are installed on your computer, the Congratulations screen appears.
10 Click PrintaTe st Pag e to verify printer setup.
11 Click Finish when the test page prints successfully.
12 Click Exit on the Drivers and Utilities CD screen.
40Set up for local printing
Page 41
Using Windows Me
NOTE: Depending on the software and printers already installed on your computer, your screens
may vary from those in the instructions.
You must install both a USB port driver and a custom print driver.
When you attached the cable and turned on the printer and computer, the Add New
Hardware Wizard screen appeared on your computer screen.
1 Insert the Drivers and Utilities CD.
The Wizard automatically searches for the USB driver on the CD and installs it.
2 After the USB port driver is found, click Finish.
3 Select Automatic search for the best driver (recommended), and then click Next.
The wizard searches for a printer driver.
4 Select your printer and driver from the list on the screen, and then click OK. Use the
following table to identify the driver for your language.
If your computer
uses this language
EnglishD:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF
FrenchD:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF
GermanD:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF
ItalianD:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF
SpanishD:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF
Select the driver from the list
(Replace the D:\ in the table with the letter of
your CD-ROM drive)
Set up for local printing41
Page 42
5 Click Next to install the printer driver.
6 Click Next to complete installation.
7 Use the default printer name (for example, Dell Laser Printer W5300) or type a
unique name for your printer, and then click Next.
8 Click Yes (recommended), and then click Finish to print a test page.
9 After the test page prints, click Yes to close the window.
10 Click Finish to complete the installation and close the wizard.
11 Launch the Drivers and Utilities CD: click Start → Run and browse your CD drive (for
example, type D:\ where D is the drive letter of your CD).
12 Select SETUP.EXE, and then click OK.
13 When the Dell Drivers and Utilities screen appears, click Install the printer for Use on
www.dell.com/supplies | support.dell.com
this Computer only (Personal Installation) to install the additional software for your
printer.
When all of the files are installed on your computer, the Congratulations screen
appears.
14 Click Exit on the Drivers and Utilities CD screen.
Using Windows NT
NOTE: USB support is not available for Windows NT operating systems.
NOTE: You need administrative access to install printer drivers on your computer.
1
Insert the Drivers and Utilities CD.
2 Click Installthe printer for Use on this Computer only (Personal Installation).
When all the files are installed on your computer, the Congratulations screen appears.
3 Click Finish to complete the installation and close the wizard. You are now ready to
print.
4 Close the Drivers and Utilities CD screen.
42Set up for local printing
Page 43
Using Windows 98
NOTE: Depending on the software and printers already installed on your computer, your screens
may vary from those in the instructions.
You must install both a USB port driver and a custom print driver.
When you attached the cable and turned on the printer and computer, the Add New
Hardware Wizard screen appeared on your computer screen.
1 Insert the Drivers and Utilities CD, and then click Next.
2 Select Search for the best driver for your device(recommended), and then click Next.
3 Select CD-ROM drive only, and then click Next.
4 After the wizard finds the USB port driver, click Next.
5 When the USB port driver is installed, click Finish.
The wizard prompts you to search for new drivers.
6 Click Next to search for a printer driver.
7 Select Search for the best driver for your device(recommended), and then click Next.
8 Select Specify a locationonly and browse to the location of the printer driver on the
Drivers and Utilities CD.
Use the following table to identify the driver for your language.
If your computer
uses this language
EnglishD:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF
FrenchD:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF
GermanD:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF
ItalianD:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF
SpanishD:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF
9 Highlight the driver, and then select to install the updated driver (recommended).
10 Click Next.
11 Click Next to complete installation.
Select the driver from the list
(Replace the D:\ in the table with the letter of
your CD-ROM drive)
Set up for local printing43
Page 44
12 Use the default printer name (for example, Dell Laser Printer W5300) or type a
unique name for your printer, and then click Next.
13 Select Yes to print a test page, and then click Finish.
All the necessary files are installed on your computer.
14 After the test page prints, click Yes to close the message window.
15 Click Finish to complete the installation.
16 Launch the Drivers and Utilities CD: click Start → Run and browse your CD drive (for
example, type D:\ where D is the drive letter of your CD).
17 Select SETUP.EXE, and then click OK.
18 When the Dell Drivers and Utilities CD screen appears, click Install the printer for
Use on this Computer only (Personal Installation) to install the additional software
for your printer.
www.dell.com/supplies | support.dell.com
If you are prompted to restart your computer, click Yes.
Otherwise, the Congratulations screen appears.
19 Click Exit on the Drivers and Utilities CD screen.
44Set up for local printing
Page 45
SECTION 4
Load paper
Loading paper and transparencies
Loading envelopes
4
Page 46
Loading paper and transparencies
In the standard tray
Load the print media you use for the majority of your print jobs in the standard tray.
1 Remove the tray.
www.dell.com/supplies | support.dell.com
2 Squeeze the width guide tab and the side of the guide as shown. Slide the width guide
to the far right side of the tray.
46Load paper
Page 47
3 Squeeze the length guide lever and slide the length guide to the correct position for
the size of print media you are loading.
Before loading print media, flex the sheets back and forth to loosen them, and then fan
them. Do not fold or crease the print media. Straighten the edges of the stack on a level
surface.
4 Place the print media into the tray with the recommended print side face down for
single-sided printing and face up for double-sided printing.
Do not exceed the maximum stack height indicated by the label in the tray. Overfilling
the tray may cause jams.
Load paper47
Page 48
5 Squeeze the width guide tab and the side of the guide together. Slide the width guide
to the left until it lightly rests against the edge of the print media stack.
www.dell.com/supplies | support.dell.com
6 Insert the tray.
NOTE: If you load any print media other than plain letter or A4 paper into the tray, make sure
you change the Paper Type and Paper Size settings for that tray from your software application.
48Load paper
Page 49
In the multipurpose feeder
The multipurpose feeder can hold several sizes and types of print media, such as
transparencies, postcards, note cards, and envelopes. It is useful for single page printing on
letterhead or colored paper.
The icons on the multipurpose feeder show you how to load the multipurpose feeder with
paper, how to turn an envelope for printing, and how to load letterhead paper for simplex or
duplex printing. If you purchased a duplex option, refer to the User’s Guide
(Start → Programs or All Programs → DellPrinters → Dell Laser Printer W5300 → User’sGuide).
Simplex
letterhead
Duplex
letterhead
Envelope
Load paper49
Page 50
1 Push the lower release latch. The multipurpose feeder door drops open.
www.dell.com/supplies | support.dell.com
2 Locate the metal bar in the recessed area on the multipurpose feeder. Pull the bar out
far enough to accommodate the print media you will be using.
50Load paper
Page 51
3 Slide the width guide to the far right.
4 Load paper or transparencies with the left edge of the stack against the stack height
limiter and with the recommended print side face up.
1
1 Stack height limiter
Load paper51
Page 52
5 Gently slide the print media into the multipurpose feeder as far as it will go. Forcing
the print media may cause it to buckle.
www.dell.com/supplies | support.dell.com
6 Slide the width guide to the left until it lightly touches the stack of print media. Do
not bend the print media.
7 Select the source, size, and type from your software application and select print media
size and type from the printer operator panel.
–Make sure the Paper Size and Paper Type for the multipurpose feeder (MP Feeder
Size and MP Feeder Type) are set to the correct value for the print media you are
loading.
–Press Go to return to Ready.
For tips on recommended papers, solving printing problems, and clearing jams, refer to the
User’s Guide (Start → Programs or All Programs → Dell Printers → Dell Laser Printer
W5300 →User’s Guide).
52Load paper
Page 53
Loading envelopes
You can load envelopes in the multipurpose feeder or the optional envelope feeder. If you
purchased the optional envelope feeder, refer to the User’s Guide for loading instructions.
In the multipurpose feeder
Load envelopes flap side down with the stamp area and flap on the left. The end of the
envelope with the stamp area enters the multipurpose feeder first.
NOTICE: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick
adhesives. These envelopes may severely damage the printer. The stamp is shown in the
illustration only for placement.
NOTE: If envelopes jam while printing, try reducing the number of envelopes in the
multipurpose feeder.
Load paper53
Page 54
Closing the multipurpose feeder
1 Remove print media from the multipurpose feeder.
www.dell.com/supplies | support.dell.com
2 Push the metal bar straight back to collapse the multipurpose feeder to its
short-length position.
3 Close the multipurpose feeder door.
54Load paper
Page 55
SECTION 5
Use your printer
Changing the language on the operator panel
Using the operator panel to change printer settings
Printing a job
Canceling a job from the printer operator panel
Utilizing additional software tools
Replacing the toner cartridge
5
Page 56
Changing the language on the operator panel
To display a different language on the operator panel:
1 Press and release Menu until you see Setup Menu, and then press Select.
2 Press and release Menu until Display Language appears, and then press Select.
3 Scroll through the languages to choose the one you want, and then press Select.
Using the operator panel to change printer
settings
The diagram on page 59 shows the menu items in each menu. For detailed explanations of
the menus, refer to the User’s Guide (Start → Programs or All Programs → Dell
You can select menu items and corresponding values from the operator panel. When you
first enter the printer menus from the operator panel, you see an asterisk (*) next to a value
in the menus. This asterisk indicates the factory default setting. These settings are the
original printer settings. (Factory defaults may vary for different countries.)
When you select a new setting from the operator panel, the Saved message appears. When
the Saved message disappears, an asterisk appears next to the setting to identify it as the
current user default setting. These settings are active until new ones are selected or the
factory defaults are restored.
To select a new value as a setting:
1 Make sure the printer is on and the Ready message appears on the display.
2 Press the Menu button on the printer. The menu names appear.
3 Continue to press and release Menu until you see the menu you need.
4 Press Select to select the menu or menu item on the second line of the display.
•If the selection is a menu, the menu is opened and the first printer setting in the
•If the selection is a menu item, the default setting for the menu item appears.
56Use your printer
menu appears.
(The current user default setting has an asterisk [*] beside it.)
Page 57
Each menu item has a list of values for the menu item. A value can be:
•A phrase or word to describe a setting
•A numerical value that can be changed
•An On or Off setting
5 Press Menu to scroll to the value you need.
6 Press Select to select the value on the second line of the operator panel. An asterisk
appears beside the value to indicate that it is now the user default setting. The new
setting appears for one second, clears, displays the word Saved, and then displays the
previous list of menu items.
7 Press Return to go back to previous menus. Make additional menu selections to set
new default settings. Press Go if this is the last printer setting you want to change.
User default settings remain in effect until you save new settings or restore the factory
defaults. Settings you choose from your software application can also change or override the
user default settings you select from the operator panel.
Restore factory default settings
To restore the original printer factory default settings:
1 Make sure the printer is on and the Ready message appears.
2 Press the Menu button on the printer until you see Utilities Menu, and then
press Select.
3 Press Menu until you see Factory Defaults, and then press Select.
4 Restore appears on the second line of the display.
5 Press Select.
The message Restoring Factory Defaults appears, followed by the Ready
message.
Use your printer57
Page 58
When you select Restore:
•No other button actions are available on the operator panel while Restoring
Factory Defaults appears.
•All downloaded resources (fonts, macros, and symbol sets) in printer memory
(RAM) are deleted. (Resources residing in flash memory or on the optional hard
disk are unaffected.)
•All menu settings are returned to the factory default values, except:
–The operator panel Display Language setting in the Setup Menu.
–All settings in the Network Menu and USB Menu.
Disable menus
–Menus Disabled may appear when you press the Menu button from the Ready
state. Disabling the menus prevents users from inadvertently changing a printer
www.dell.com/supplies | support.dell.com
default that has been set by the person managing the printer. You can still clear
messages and select items from the Job Menu when printing a job, but you cannot
change other printer settings. You can, however, use your printer driver to override
printer defaults and select settings for individual print jobs.
58Use your printer
Page 59
Paper Menu
Paper Source
Paper Size
Paper Type
Custom Types
Universal Setup
Substitute Size
Configure MP
Envelope Enhance
Paper Texture
Paper Weight
Paper Loading*
Held Jobs**
Cancel Job**
Reset Printer
Print Buffer**
PostScript Menu
Print PS Error
Network Menu
Standard Network
PCL SmartSwitch
PS SmartSwitch
NPA Mode
Network Buffer
MAC Binary PS
STD Net Setup
PCL Emul Menu
Font Source
Font Name
Point Size
Pitch
Symbol Set
Orientation
Lines per Page
A4 Width
Tray Renumber
Auto CR after LF
Auto LF after CR
USB Menu
Standard USB
PCL SmartSwitch
PS SmartSwitch
NPA Mode
USB Buffer
MAC Binary PS
Setup Menu
Printer Language
Power Saver
Quick Start
Quality Menu
Print Resolution
Toner Darkness
PictureGrade
Resource Save
Print Timeout
Wait Timeout
Auto Continue
Jam Recovery
Page Protect
Print Area
Display Language
Alarm Control
Toner Alarm
* Depending on installed options, not all menu
items may be shown.
** Options are only available if a print job has
been sent to the printer.
Use your printer59
Page 60
Printing a job
To print a job from a typical Microsoft® Windows® application:
1 Open the file you want to print.
2 From the File menu, select Print.
3 Verify that the correct printer is selected in the dialog box. Modify the printer settings
as appropriate (such as the pages you want to print or the number of copies).
4 Click Properties or Setup to change printer settings not available from the first screen,
and then click OK.
5 Click OK or Print to send the job to the printer.
Canceling a job from the printer operator panel
www.dell.com/supplies | support.dell.com
To cancel a print job after it has started printing:
1 Press the left arrow on the Menu button once. JOB MENU and Cancel Job are
displayed.
2 Press Select. Canceling Job is displayed.
60Use your printer
Page 61
Utilizing additional software tools
Use the Drivers and Utilities CD that came with your printer to install a combination of
software applications, depending on your operating system.
Operating SystemStatus
Monitor
Windows 2000,
Windows XP
Windows NTYYNYY
Windows 95,
Windows 98,
Windows Me
NOTE: If you purchased your printer and computer separately, you must use the Drivers and
Utilities CD to install these software applications.
YYYYY
YNNY Y
Status
Monitor
Center
Dell Toner
Reorder
Window
Dell
Printer
Software
Uninstall
Driver
Profiler
Status Monitor
The Status Monitor alerts you when an error or warning occurs, for example, when the top
cover is open or toner is running low.
The Status Monitor launches when you send a print job to the printer and only appears on
the computer screen when an error or warning occurs.
Status Monitor Center
Use the Status Monitor Center to manage multiple Status Monitors.
•Select a printer from the drop-down list and then select Run to open a Status Monitor
for a particular printer.
•Select Update to change the appearance of the list of printers.
•Select Help to read the online help.
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Page 62
Printing Status window
The Printing Status window displays the status of the printer (Printer Ready, Printer
Offline, and Error—Check Printer) and the name of the job when you send a job to print.
The Printing Status window also displays the level of toner so you can:
•Monitor the toner level for your printer.
•Click Order Toner to order replacement toner cartridges.
See Order Toner Reorder window for more information.
Dell Toner Reorder Window
The Order Toner Cartridges dialog box can be launched from the Printing Status window,
the Programs window, or the desktop icon.
You can order toner by phone or from the Web.
www.dell.com/supplies | support.dell.com
1 Click Start → Programs or All Programs → Dell Printers → Dell Laser Printer
W5300 → Dell Printer Supplies–Laser.
The Order Toner Cartridges window appears.
2 If ordering from the Web:
aChoose your printer model from the drop-down list on the screen.
Enter your Dell printer Service Tag number in the field provided.
Your Service Tag number is located inside the front door of your printer.
bClick Visit Dell’s cartridge ordering website.
3 If ordering by phone, call the number that appears under the By Telephone heading.
Dell Printer Software Uninstall
Use the Uninstall software utility to remove any currently installed printer software or
printer objects. You can access the Uninstall software utility two ways:
1 For Windows XP only: Click Start → Control Panel → Printers and Other
Hardware → Printers and Faxes.
For all others: Click Start → Settings → Printers.
aSelect the printer object to uninstall, and then right-click the mouse.
bSelect DellSoftwareUninstall.
cSelect the components to uninstall, and then click Next.
62Use your printer
Page 63
dClick UninstallNow.
eClick OK when the uninstall is complete.
2 Click Start → Programs or All Programs → DellPrinters → Dell Laser Printer W5300.
aSelect DellPrinterSoftwareUninstall.
bSelect the components to uninstall, and then click Next.
cClick UninstallNow.
dClick OK when the uninstall is complete.
Driver Profiler
Use the Driver Profiler to create driver profiles that contain custom driver settings. A driver
profile can contain a group of saved printer driver settings and other data for things such as:
•Print orientation and N-Up (document settings)
•Installation status of an output tray (printer options)
•User-defined paper sizes (custom papers)
•Simple text and watermarks
•Overlay references
•Font references
•Form associations
Use your printer63
Page 64
Replacing the toner cartridge
CAUTION: Before performing any of the procedures listed below, read and follow
the safety instructions.
To order replacement toner cartridges, contact Dell online or by phone (see “Order toner
cartridges” on page 2).
In addition to the toner level indicator that is displayed each time you send a job to print,
an 88 Toner Low message appears on the operator panel to alert you it’s time to order a
new toner cartridge.
To use the remaining toner, remove the toner cartridge, shake it gently back and forth, and
reinsert it. When the print fades or no longer prints satisfactorily, replace the toner
cartridge.
www.dell.com/supplies | support.dell.com
NOTE: Dell does not recommend that you use toner cartridges from a third-party refiller. Print
quality and printer reliability cannot be guaranteed if you do. For best results, use Dell supplies.
Removing the used toner cartridge
NOTE: Remove any print jobs from the output bin before opening the upper front door.
Before performing any of the procedures listed in this section, read and follow the safety
information on page 9.
64Use your printer
Page 65
1 Press latch 1 to open the lower door. Press latch 2 to open the upper door.
2 Grasp the toner cartridge by the handle and pull it up and out.
Cleaning the printer
Using a clean, lint-free cloth, gently clean the shaded areas by wiping toward the front of the
printer.
Use your printer65
Page 66
NOTICE: Do not touch the transfer roller.
.
1
www.dell.com/supplies | support.dell.com
1 Transfer roller
Installing the new toner cartridge
Remove the new cartridge from the packaging. Pull the tabs on each side of the plastic strap
to remove the packaging foam from the toner cartridge.
66Use your printer
Page 67
NOTICE: Do not touch the photoconductor drum on the underside of the toner cartridge.
1 Gently shake the cartridge to distribute the toner.
.
Use your printer67
Page 68
2 Align the arrows on either side of the toner cartridge with the corresponding arrows in
the printer
www.dell.com/supplies | support.dell.com
3
Guide the toner cartridge in until it snaps into place.
.
4 Close the upper door, and then the lower door.
5 Turn the printer on.
68Use your printer
Page 69
SECTION 6
Appendix
Contacting Dell
Dell Software License Agreement
6
Page 70
www.dell.com/supplies | support.dell.com
Contacting Dell
To contact Dell electronically, you can access the following websites:
•www.dell.com
•support.dell.com (technical support)
•premiersupport.dell.com (technical support for educational, government, healthcare,
and medium/large business customers, including Premier, Platinum, and Gold
customers)
For specific web addresses for your country, find the appropriate country section in the table
below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and
codes provided in the following table. If you need assistance in determining which codes to
use, contact a local or an international operator.
Country (City)
International Access Code
Country Code
City Code
Belgium (Brussels)
International Access Code: 00
Country Code: 32
City Code: 2
Department Name or Service Area,
Website and E-Mail Address
We bs it e : support.euro.dell.com
E-mail: tech_be@dell.com
E-mail for French Speaking Customers:
We bs it e : support.euro.dell.com
E-mail: tech_be@dell.com
Technical Support (Brussels, Belgium)3420808075
Home/Small Business Sales (Brussels, Belgium)toll-free: 080016884
Corporate Sales (Brussels, Belgium)02 481 91 00
Customer Care (Brussels, Belgium)02 481 91 19
Fax (Brussels, Belgium)02 481 92 99
Switchboard (Brussels, Belgium)02 481 91 00
Mexico
Customer Technical Support001-877-384-8979
International Access Code: 00
Country Code: 52
Sales50-81-8800
Customer Service001-877-384-8979
Main50-81-8800
Area Codes,
Local Numbers, and
Toll-Free Numbers
512 728-4093
512 728-3883
or 512 728-3772
or 001-877-269-3383
or 01-800-888-3355
or 001-877-269-3383
or 01-800-888-3355
74Appendix
Page 75
Country (City)
International Access Code
Country Code
City Code
Netherlands (Amsterdam)
International Access Code: 00
Country Code: 31
City Code: 20
Norway (Lysaker)
International Access Code: 00
Country Code: 47
Department Name or Service Area,
Website and E-Mail Address
We bs it e : support.euro.dell.com
E-mail (Technical Support):
(Enterprise): nl_server_support@dell.com
(Latitude): nl_latitude_support@dell.com
(Inspiron): nl_inspiron_support@dell.com
(Dimension): nl_dimension_support@dell.com
(OptiPlex): nl_optiplex_support@dell.com
(Dell Precision):
nl_workstation_support@dell.com
Technical Support020 674 45 00
Technical Support Fax020 674 47 66
Home/Small Business Customer Care020 674 42 00
Relational Customer Care 020 674 4325
Home/Small Business Sales020 674 55 00
Relational Sales020 674 50 00
Home/Small Business Sales Fax020 674 47 75
Relational Sales Fax020 674 47 50
Switchboard020 674 50 00
Switchboard Fax020 674 47 50
We bs it e : support.euro.dell.com
E-mail Support (portable computers):
nor_nbk_support@dell.com
E-mail Support (desktop computers):
nor_support@dell.com
E-mail Support (servers):
nordic_server_support@dell.com
Technical Support671 16882
Relational Customer Care671 17514
Home/Small Business Customer Care23162298
Switchboard671 16800
Fax Switchboard671 16865
Local Numbers, and
Area Codes,
Toll-Free Numbers
Appendix75
Page 76
Country (City)
International Access Code
Country Code
Department Name or Service Area,
Website and E-Mail Address
Local Numbers, and
Toll-Free Numbers
City Code
Poland (Warsaw)
International Access Code: 011
Country Code: 48
City Code: 22
We bs it e : support.euro.dell.com
E-mail: pl_support@dell.com
Customer Service Phone57 95 700
Customer Care57 95 999
Sales57 95 999
Customer Service Fax57 95 806
Reception Desk Fax57 95 998
Switchboard57 95 999
Portugal
International Access Code: 00
www.dell.com/supplies | support.dell.com
Country Code: 351
We bs it e : support.euro.dell.com
E-mail: support.euro.dell.com/pt/en/emaildell/
Technical Support707200149
Customer Care800 300 413
Sales800 300 410 or 800 300 411 or
800 300 412 or 21 422 07 10
Fax21 424 01 12
Puerto RicoGeneral Support1-800-805-7545
Singapore (Singapore)
Country (City)
International Access Code
Country Code
City Code
Sweden (Upplands Vasby)
International Access Code: 00
Country Code: 46
City Code: 8
Switzerland (Geneva)
International Access Code: 00
Country Code: 41
City Code: 22
Department Name or Service Area,
Website and E-Mail Address
We bs it e : support.euro.dell.com
E-mail: swe_support@dell.com
E-mail Support for Latitude and Inspiron:
Swe-nbk_kats@dell.com
E-mail Support for OptiPlex: Swe_kats@dell.com
E-mail Support for Servers:
Nordic_server_support@dell.com
Technical Support08 590 05 199
Relational Customer Care08 590 05 642
Home/Small Business Customer Care08 587 70 527
Employee Purchase Program (EPP) Support20 140 14 44
Fax Technical Support08 590 05 594
Sales08 590 05 185
We bs it e : support.euro.dell.com
E-mail: swisstech@dell.com
E-mail for French-speaking HSB and Corporate
Customers: support.euro.dell.com/ch/fr/emaildell/
Technical Support (Home and Small Business)0844 811 411
Technical Support (Corporate)0844 822 844
Customer Care (Home and Small Business)0848 802 202
Customer Care (Corporate)0848 821 721
Fax022 799 01 90
Switchboard022 799 01 01
Local Numbers, and
Area Codes,
Toll-Free Numbers
Appendix77
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Country (City)
International Access Code
Country Code
City Code
U.K. (Bracknell)
International Access Code: 00
Country Code: 44
City Code: 1344
www.dell.com/supplies | support.dell.com
Department Name or Service Area,
Website and E-Mail Address
Local Numbers, and
Area Codes,
Toll-Free Numbers
We bs it e : support.euro.dell.com
Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp
E-mail: dell_direct_support@dell.com
Technical Support (Corporate/Preferred
0870 908 0500
Accounts/PAD [1000+ employees])
Technical Support (direct/PAD and general)0870 908 0800
Global Accounts Customer Care01344 373 186
Home and Small Business Customer Care 0870 906 0010
Corporate Customer Care01344 373 185
Preferred Accounts (500–5000 employees)
0870 906 0010
Customer Care
Central Government Customer Care01344 373 193
Local Government & Education Customer Care01344 373 199
Health Customer Care01344 373 194
Home and Small Business Sales0870 907 4000
Corporate/Public Sector Sales01344 860 456
78Appendix
Page 79
Country (City)
International Access Code
Country Code
City Code
U.S.A. (Austin, Texas)
International Access Code: 011
Country Code: 1
Department Name or Service Area,
Website and E-Mail Address
Automated Order-Status Servicetoll-free: 1-800-433-9014
AutoTech (portable and desktop computers)toll-free: 1-800-247-9362
Consumer (Home and Home Office)
Technical Support toll-free: 1-800-624-9896
Customer Service toll-free: 1-800-624-9897
DellNet™ Service and Supporttoll-free: 1-877-Dellnet
Customer Service and Technical Supporttoll-free: 1-800-822-8965
Employee Purchase Program (EPP) Customerstoll-free: 1-800-695-8133
Projectors Technical Supporttoll-free: 1-877-459-7298
Public (government, education, and healthcare)
Customer Service and Technical Supporttoll-free: 1-800-456-3355
Employee Purchase Program (EPP) Customerstoll-free: 1-800-234-1490
Dell Salestoll-free: 1-800-289-3355
Dell Outlet Store (Dell refurbished computers)toll-free: 1-888-798-7561
Software and Peripherals Salestoll-free: 1-800-671-3355
Spare Parts Salestoll-free: 1-800-357-3355
Extended Service and Warranty Salestoll-free: 1-800-247-4618
Faxtoll-free: 1-800-727-8320
Dell Services for the Deaf, Hard-of-Hearing, or
Speech-Impaired
Local Numbers, and
toll-free: 1-800-283-2210
or toll-free: 1-800-879-3355
toll-free: 1-877-DELLTTY
Area Codes,
Toll-Free Numbers
(1-877-335-5638)
(1-877-335-5889)
Appendix79
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Dell Software License Agreement
This is a legal agreement between you, the user, and Dell Products, L.P ("Dell"). This
agreement covers all software that is distributed with the Dell product, for which there is no
separate license agreement between you and the manufacturer or owner of the software
(collectively the "Software"). By opening or breaking the seal on the Software packet(s),
installing or downloading the Software, or using the Software that has been preloaded or is
embedded in your computer, you agree to be bound by the terms of this agreement. If you
do not agree to these terms, promptly return all Software items (disks, written materials,
and packaging) and delete any preloaded or embedded Software.
You may use one copy of the Software on only one computer at a time. If you have multiple
licenses for the Software, you may use as many copies at any time as you have licenses.
"Use" means loading the Software in temporary memory or permanent storage on the
computer. Installation on a network server solely for distribution to other computers is not
"use" if (but only if) you have a separate license for each computer to which the Software is
distributed. You must ensure that the number of persons using the Software installed on a
network server does not exceed the number of licenses that you have. If the number of users
of Software installed on a network server will exceed the number of licenses, you must
purchase additional licenses until the number of licenses equals the number of users before
allowing additional users to use the Software. If you are a commercial customer of Dell or a
Dell affiliate, you hereby grant Dell, or an agent selected by Dell, the right to perform an
audit of your use of the Software during normal business hours, you agree to cooperate with
Dell in such audit, and you agree to provide Dell with all records reasonably related to your
use of the Software. The audit will be limited to verification of your compliance with the
terms of this agreement.
80Appendix
The Software is protected by United States copyright laws and international treaties. You
may make one copy of the Software solely for backup or archival purposes or transfer it to a
single hard disk provided you keep the original solely for backup or archival purposes. You
may not rent or lease the Software or copy the written materials accompanying the
Software, but you may transfer the Software and all accompanying materials on a
permanent basis if you retain no copies and the recipient agrees to the terms hereof. Any
transfer must include the most recent update and all prior versions. You may not reverse
engineer, decompile or disassemble the Software. If the package accompanying your
computer contains compact discs, 3.5" and/or 5.25" disks, you may use only the disks
appropriate for your computer. You may not use the disks on another computer or network,
or loan, rent, lease, or transfer them to another user except as permitted by this agreement.
Page 81
Limited Warranty
Dell warrants that the Software disks will be free from defects in materials and
workmanship under normal use for ninety (90) days from the date you receive them. This
warranty is limited to you and is not transferable. Any implied warranties are limited to
ninety (90) days from the date you receive the Software. Some jurisdictions do not allow
limits on the duration of an implied warranty, so this limitation may not apply to you.
The entire liability of Dell and its suppliers, and your exclusive remedy, shall be (a) return
of the price paid for the Software or (b) replacement of any disk not meeting this
warranty that is sent with a return authorization number to Dell, at your cost and risk.
This limited warranty is void if any disk damage has resulted from accident, abuse,
misapplication, or service or modification by someone other than Dell. Any replacement
disk is warranted for the remaining original warranty period or thirty (30) days, whichever
is longer.
Dell does NOT warrant that the functions of the Software will meet your requirements or
that operation of the Software will be uninterrupted or error free. You assume
responsibility for selecting the Software to achieve your intended results and for the use
and results obtained from the Software.
DELL, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, FOR THE SOFTWARE AND ALL ACCOMPANYING
WRITTEN MATERIALS. This limited warranty gives you specific legal rights; you may
have others, which vary from jurisdiction to jurisdiction.
IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES
WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS
OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF USE OR
INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Because some jurisdictions do not allow an exclusion or
limitation of liability for consequential or incidental damages, the above limitation may
not apply to you.
U.S. Government Restricted Rights
The software and documentation are "commercial items" as that term is defined at 48
C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer
software documentation" as such terms are used in 48 C.F.R. 12.212. Consistent with 48
C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government end
users acquire the software and documentation with only those rights set forth herein.
Contractor/manufacturer is Dell Products, L.P., One Dell Way, Round Rock, Texas 78682.
Appendix81
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www.dell.com/supplies | support.dell.com
General
This license is effective until terminated. It will terminate upon the conditions set forth
above or if you fail to comply with any of its terms. Upon termination, you agree that the
Software and accompanying materials, and all copies thereof, will be destroyed. This
agreement is governed by the laws of the State of Texas. Each provision of this agreement is
severable. If a provision is found to be unenforceable, this finding does not affect the
enforceability of the remaining provisions, terms, or conditions of this agreement. This
agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the
maximum extent permitted by law, any right to a jury trial with respect to the Software or
this agreement. Because this waiver may not be effective in some jurisdictions, this waiver
may not apply to you. You acknowledge that you have read this agreement, that you
understand it, that you agree to be bound by its terms, and that this is the complete and
exclusive statement of the agreement between you and Dell regarding the Software.
82Appendix
Page 83
Index
A
attaching the printer
directly to the network (no
queue), 24
directly to the network
(queue), 21
locally, 13
C
canceling a job, 60
changing printer settings
from the operator panel, 56
changing the language
from the operator panel, 56
D
Dell Printer Software
Uninstall, 62
Dell Toner Re-Order
Window, 62
disable menus
from the operator panel, 58
driver profiler, using, 63
drivers, installing, 38