Dell W4200 User Manual

Dell™ Plasma TV

Product Information Guide

Guide d’informations du produit

Guía de información del producto

Models W4200

www.dell.com | support.dell.com

Dell™ Plasma TV

Product Information Guide

PLEASE READ THIS DOCUMENT CAREFULLY!
IT CONTAINS VERY IMPORTANT INFORMATION
ABOUT YOUR RIGHTS AND OBLIGATIONS, AS
WELL AS LIMITATIONS AND EXCLUSIONS
THAT MAY APPLY TO YOU. THIS DOCUMENT
CONTAINS A DISPUTE RESOLUTION CLAUSE.

Models: W4200

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your TV.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

COMMENT

____________________

Information in this document is subject to change without notice.
© 2004 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, Latitude, Dell Precision, TrueMobile, Power Ed ge , PowerConnect, and PowerVault
are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered
trademarks of Microsoft Corporation; EMC is a registered trademark of EMC Corporation; ENERGY STAR is a registered trademark of the
U.S. Environmental Protection Agency. As an ENERGY STAR Partner, Dell Inc. has determined that this product meets the ENERGY STAR
guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Models W4200

September 2004 Rev. A00

Contents

U.S. Terms and Conditions of Sale . . . . . . . . . . . . . . . . . . . . . 5

Limited Warranties and Return Policy

. . . . . . . . . . . . . . . . . . . 8

Limited Warranty for Dell-Branded Hardware Products (U.S. Only)
Total Satisfaction Return Policy (U.S. Only)

. . . . . . . . . . . . . . . 11

Limited Warranty Terms for Dell-Branded Hardware Products
(Canada Only)

Total Satisfaction Return Policy (Canada Only)
Dell Software and Peripherals (Canada Only)

CAUTION: Safety Instructions

Regulatory Notices

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

. . . . . . . . . . . . . 15

. . . . . . . . . . . . . . 15

. . . . . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Federal Communications Commission (FCC) Notice (U.S. Only)
IC Notice (Canada Only)

ENERGY STAR

®

Compliance . . . . . . . . . . . . . . . . . . . . . . . . 20

ENERGY STAR

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

®

Emblem . . . . . . . . . . . . . . . . . . . . . . . 20

. . . . . . . . . . . . . . . . . . . . . . . . 19

. . . . 8

. . . . . . 19

Contents 3

U.S. Terms and Conditions of Sale

These terms and conditions (“Agreement”) apply to your purchase of computer systems and/or related products and/or
services and support sold in the United States (“Product”) by the Dell entity named on the invoice or acknowledgement
(“Dell”) provided to you. By accepting delivery of the Product, you accept and are bound to the terms and conditions of
this Agreement. If you do not wish to be bound by this Agreement, you must notify Dell immediately and return your
purchase pursuant to Dell's Total Satisfaction Return Policy.
(See: http://support.dell.com/ContactUs/ByPhone.aspx?c=us&l=en&s=gen for our contact information.) If returned,
Product(s) must remain in the boxes in which they were shipped. THIS AGREEMENT SHALL APPLY UNLESS (I)
YOU HAVE A SEPARATE PURCHASE AGREEMENT WITH DELL, IN WHICH CASE THE SEPARATE
AGREEMENT SHALL GOVERN; OR (II) OTHER DELL TERMS AND CONDITIONS APPLY TO THE
TRANSACTION.

1

Other Documents.

This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s) unless
otherwise agreed to in a written agreement signed by both you and Dell. If you do not receive an invoice or
acknowledgement in the mail, via e-mail, or with your Product, information about your purchase may be obtained at

https://support.dell.com/dellcare/Invoice.aspx

2

Payment Terms; Orders; Quotes; Interest.

Payment terms are within Dell's sole discretion, and, unless otherwise agreed to by Dell, payment must be made at
the time of purchase. Payment for Product may be made by credit card, wire transfer, or some other prearranged
payment method. Dell may invoice parts of an order separately. Your order is subject to cancellation by Dell, at Dell's
sole discretion. Unless you and Dell have agreed to a different discount, Dell's standard pricing policy for Dell­branded systems, which include both hardware and services in one discounted price, allocates the discount off list
price applicable to the service portion of the system to be equal to the overall calculated percentage discount off list
price on the entire system. Dell is not responsible for pricing, typographical, or other errors, in any offer by Dell and
reserves the right to cancel any orders resulting from such errors.

3

Shipping Charges; Taxes; Title; Risk of Loss.

Shipping and handling are additional unless otherwise expressly indicated at the time of sale. Loss or damage that
occurs during shipping by a carrier selected by Dell is Dell's responsibility. Loss or damage that occurs during
shipping by a carrier selected by you is your responsibility. You must notify Dell within 30 days of the date of your
invoice or acknowledgement if you believe any part of your purchase is missing, wrong or damaged. Unless you
provide Dell with a valid and correct tax exemption certificate applicable to your purchase of Product and the
Product ship-to location, you are responsible for sales and other taxes associated with the order. Shipping dates are
estimates only. Title to software will remain with the applicable licensor(s).

4

Warranties.

THE LIMITED WARRANTIES APPLICABLE TO DELL-BRANDED HARDWARE PRODUCT CAN BE
FOUND AT
WITH THE PRODUCT. DELL MAKES NO WARRANTIES FOR SERVICE, SOFTWARE, OR NON-DELL
BRANDED PRODUCT. SUCH PRODUCT IS PROVIDED BY DELL “
NON-DELL BRANDED PRODUCT, IF ANY, IS PROVIDED BY THE ORIGINAL MANUFACTURER, NOT BY
DELL. DELL MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN DELL'S APPLICABLE
WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE INVOICE, PACKING SLIP OR
ACKNOWLEDGEMENT. WARRANTIES AND SERVICE WILL BE EFFECTIVE, AND DELL WILL BE
OBLIGATED TO HONOR ANY SUCH WARRANTIES AND SERVICES, ONLY UPON DELL'S RECEIPT OF
PAYMENT IN FULL FOR THE ITEM TO BE WARRANTED OR SERVICED.

5

Software.

All software is provided subject to the license agreement that is part of the software package and you agree that you
will be bound by such license agreement

http://

www.dell.com/policy/legal/warranty.htm

.

or by contacting your sales representative.

OR IN THE DOCUMENTATION DELL PROVIDES

AS IS.

” WARRANTY AND SERVICE FOR

Product Information Guide 5

6

Return Policies; Exchanges.

New and refurbished Product that you purchase directly from Dell (and not a third party) you may return or
exchange only in accordance with Dell's return policy in effect on the date of the invoice or acknowledgement. Any
returns or exchanges will be made in accordance with Dell's exchange policies in effect on the date of the return or
exchange. You must contact us directly before you attempt to return Product to obtain a Return Material
Authorization Number for you to include with your return. You must return Product to us in their original or
equivalent packaging. You are responsible for risk of loss, shipping and handling fees for returning or exchanging
Product. Additional fees may apply. Dell's return policy for Dell-branded Product can be found at:

http://

www.dell.com/policy/legal/warranty.htm

found at:

Refurbished Product return policies can be found at:

http://

www.dell.com/us/en/dfh/topics/segtopic_nav_info_002_info.htm

instructions and policies provided by Dell, Dell is not responsible whatsoever for Product that is lost, damaged,

www.dell.com | support.dell.com

modified or otherwise processed for disposal or resale. If you are returning all components in an order, you will be
credited the full amount paid for the order. At Dell's discretion, credit for partial returns may be less than invoice or
individual component prices due to bundled or promotional pricing.

7

Changed or Discontinued Product.

Dell's policy is one of ongoing update and revision. Dell may revise and discontinue Product at any time without
notice to you and this may affect information saved in your online “cart.” Dell will ship Product that has the
functionality and performance of the Product ordered, but changes between what is shipped and what is described in
a specification sheet or catalog are possible. Parts used in repairing or servicing Product may be new, equivalent-to­new, or reconditioned.

8

Service and Support.

Service offerings may vary from Product to Product. If you purchase optional services and support from Dell, Dell
and/or your third-party service provider will provide such service and support to you in the United States in
accordance with the terms and conditions located at

http://

www.dell.com/us/en/gen/services/service_service_contracts.htm

more information, see
for contact information. Dell and/or the third-party service provider may at their discretion, revise their general and
optional service and support programs and the terms and conditions that govern them without prior notice to you.
Dell has no obligation to provide service or support until Dell has received full payment for the Product or
service/support contract you purchased. Dell is not obligated to provide service or support you purchase through a
third party and not Dell.

9

Limitation of Liability.

DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT
NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS,
LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF
SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DELL WILL NOT BE LIABLE
FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR
ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, DELL IS NOT LIABLE OR RESPONSIBLE
FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PRODUCT.
NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET
FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL
PURPOSE.

PURCHASED FROM A THIRD PARTY AND NOT DIRECTLY FROM DELL. DELL IS NOT
RESPONSIBLE FOR REPRESENTATIONS OR OMISSIONS MADE BY A THIRD PARTY.

. Non-Dell branded software and peripheral return policies can be

http://

rcommerce.us.dell.com/rcomm/include/dw_policies.htm

http://

www1.us.dell.com/content/topics/segtopic.aspx/contact/contact?c=us&l=en&s=gen

DELL IS NOT LIABLE TO YOU FOR WARRANTIES, SUPPORT, OR SERVICE MADE BY OR

.

. If you fail to follow the return or exchange

or as mailed to you. You may contact Dell for

6 Product Information Guide

10

Applicable Law; Not For Resale or Export.

You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree
and represent that you are buying only for your own internal use only, and not for resale or export. Dell has separate
terms and conditions governing resale of Product by third parties and transactions outside the United States. Terms

http://

and conditions for resale are located at:

11

Governing Law.

THIS AGREEMENT AND ANY SALES THERE UNDER SHALL BE GOVERNED BY THE LAWS OF THE
STATE OF TEXAS, WITHOUT REGARD TO CONFLICTS OF LAWS RULES.

12

Headings.

The section headings used herein are for convenience of reference only and do not form a part of these terms and
conditions, and no construction or inference shall be derived there from.

13

Binding Arbitration.

ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE,
WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW,
INTENTIONAL TORT AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, its agents,
employees, principals, successors, assigns, affiliates (collectively for purposes of this paragraph, “Dell”) arising from or
relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which
result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties
who are not signatories to this Agreement), Dell's advertising, or any related purchase SHALL BE RESOLVED
EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL
ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via the Internet at

http://w

ww.arb-forum.com

dispute or controversy between customer and Dell. NEITHER CUSTOMER NOR DELL SHALL BE ENTITLED
TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY
CLAIM AS A REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY.
This transaction involves interstate commerce, and this provision shall be governed by the Federal Arbitration Act 9
U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be
entered as a judgment in any court of competent jurisdiction. Dell will be responsible for paying any arbitration filing
fees and fees required to obtain a hearing to the extent such fees exceed the amount of the filing fee for initiating a
claim in the court of general jurisdiction in the state in which you reside. Each party shall pay for its own costs and
attorneys' fees, if any. However, if any party prevails on a statutory claim that affords the prevailing party attorneys'
fees, or if there is a written agreement providing for fees, the Arbitrator may award reasonable fees to the prevailing
party, under the standards for fee shifting provided by law. Information may be obtained and claims may be filed with
the NAF at P.O. Box 50191, Minneapolis, MN 55405. (REV 4/04)

, or via telephone at 1-800-474-2371). The arbitration will be limited solely to the

www.dell.com/policy/legal/termsofsale.htm.

Product Information Guide 7

Limited Warranties and Return Policy

Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or
4-year limited warranty depending on the product purchased. To determine which warranty came with your hardware
product(s), see your packing slip or invoice. The following sections describe the limited warranties for the U.S., the
limited warranties for Canada.

Limited Warranty for Dell-Branded Hardware Products (U.S. Only)

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded
hardware products, including Dell-branded peripheral products.

www.dell.com | support.dell.com

What is not covered by this limited warranty?

This limited warranty does not cover:

• Software, including the operating system and software added to the Dell-branded hardware products through our
factory-integration system, third-party software, or the reloading of software

• Non-Dell-branded and Solution Provider Direct products and accessories

• Problems that result from:

– External causes such as accident, abuse, misuse, or problems with electrical power

– Servicing not authorized by Dell

– Usage that is not in accordance with product instructions

– Failure to follow the product instructions or failure to perform preventive maintenance

– Problems caused by using accessories, parts, or components not supplied by Dell

• Products with missing or altered Service Tags or serial numbers

• Products for which Dell has not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S
RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND
REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED
WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES
AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR
PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY
AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT
APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED
WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT
LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR
PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR
LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE
SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

8 Product Information Guide

How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your packing slip or invoice, except for the following Dell­branded hardware:

• Projector lamps carry a 90-day limited warranty.

The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period
is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited
warranties, at its discretion, but any changes will not be retroactive.

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell
Service Tag or order number available.

Web Support

Individual Home Consumers: U.S. Only

Technical Support 1-800-624-9896

Customer Service 1-800-624-9897

Individual Home Consumers who purchased through an
Employee Purchase Program:

Technical Support and Customer Service 1-800-822-8965

Home and Small Business Commercial Customers:

Technical Support and Customer Service 1-800-456-3355

Medium, Large, or Global Commercial Customers, Healthcare
Customers, and Value-Added Resellers (VARs):

Technical Support and Customer Service 1-800-822-8965

Government and Education Customers:

Technical Support and Customer Service 1-800-234-1490

support.dell.com/ContactUs/ContactUsHome
.aspx?c=us&l=en&s=gen

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days
of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware
products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product,
we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You
must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the
shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement
products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States
(excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.

Product Information Guide 9

If we determine that the product is not covered under this warranty, we will notify you and inform you of service
alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage

device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such
as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal
information; lost or corrupted data; or damaged or lost removable media.

During the remaining years: For the remaining period of the limited warranty, we will replace any defective part with
new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card
number at the time you request a replacement part, but we will not charge you for the replacement part as long as you
return the original part to us within 30 days after we ship the replacement part to you. If we do not receive the original
part within 30 days, we will charge to your credit card the then-current standard price for that part.

We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S.

www.dell.com | support.dell.com

possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping
container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s)

in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer
to that contract for details on how to obtain service.

If you purchased through us a service contract with one of our third-party service providers, please refer to that contract
for details on how to obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building
replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell,
some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement
parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all
parts removed from repaired products.

May I transfer the limited warranty?

Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the
transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by
going to Dell's website:

• If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm

• If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm

• If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who purchased
through an Employee Purchase Program, go to www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm

If you do not have Internet access, call your customer care representative or call 1-800-624-9897.

All requests to transfer ownership are at Dell's sole discretion. All such transfers will be subject to the terms and
conditions of the original service or limited warranty agreement and Dell's terms and conditions of sale located at
www.dell.com. Dell cannot guarantee the authenticity of the products, limited warranties, service or support, or the
accuracy of the listings of products you purchase from a third party.

10 Product Information Guide

Total Satisfaction Return Policy (U.S. Only)

We value our relationship with you and want to make sure that you are satisfied with your purchases. That is why we
offer a Total Satisfaction return policy for most products that you, the end-user customer, purchase directly from Dell.
Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the
purchase price paid, less shipping and handling and applicable return fees as follows:

New Hardware Products and Accessories: Unless you have a separate agreement with Dell, all hardware, accessories,
peripherals, parts and unopened software still in its/their sealed package, excluding the products listed below
returned within twenty-one (21) days from the date on the packing slip or invoice.

Exclusions from the foregoing return policy:

• New PowerEdge™, PowerConnect™, and PowerVault™ products (excluding PowerVault 160T tape libraries) may
be returned within thirty (30) days from the date on the packing slip or invoice, except that new PowerEdge™ SC
servers and n series products purchased from the Small and Medium Business Sales Division may only be
returned within fourteen (14) days from the date on the packing slip or invoice.

• Application software or an operating system that has been installed by Dell may not be returned unless you return
the entire computer under the 21-day return policy, if applicable to your purchase (if not applicable to your
purchase, you may not return application software or an operating system).

• Non-defective third party and Dell-branded software, peripheral, electronics and accessory products (for example:
televisions, printers, projectors, MP3 players, PDAs, battery chargers, un-preinstalled third party software, wireless
cards/access points/routers), including but not limited to those sold by or through Dell's “Software & Peripherals”
or “Electronics & Accessories” groups, may be returned within twenty-one (21) days from the date on the packing
slip or invoice, but a fifteen percent (15%) return fee may be deducted from any refund or credit.

• Dell | EMC storage products, EMC-branded products, Unisys-branded products, PowerVault™ 160T tape
libraries, enterprise software, non-Dell branded enterprise products, software and/or software licenses, or any non­Dell customized hardware and/or software product(s) may not be returned at any time.

Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All reconditioned or refurbished
PowerEdge, PowerConnect, and PowerVault products may be returned within thirty (30) days from the date on the
packing slip or invoice. All other reconditioned or refurbished Dell-branded hardware products and parts may be
returned within fourteen (14) days of the date on the packing slip or invoice.

How to Return — To return products, e-mail or call Dell customer service to receive a Credit Return Authorization
Number within the return policy period applicable to the product you want to return. You must obtain a Credit Return
Authorization Number in order to return the product. See “Contacting Dell” or “Getting Help” in your customer
documentation (or go to www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for
obtaining customer assistance.

You must ship the products to Dell within five (5) days of the date that Dell issues the Credit Return Authorization
Number. You must also return the products to Dell in their original packaging, in as-new condition along with any
media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and
insure the shipment or accept the risk of loss or damage during shipment.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage

device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such
as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal
information; lost or corrupted data; or damaged or lost removable media.

, may be

Product Information Guide 11

Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only)

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded
hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?

This limited warranty does not cover:

• Software, including the operating system and software added to the Dell-branded hardware products through our
factory-integration system, or the reloading of the software

• Non-Dell branded and Solution Provider Direct products and accessories

www.dell.com | support.dell.com

• Problems that result from:

– External causes such as accident, abuse, misuse, or problems with electrical power

– Servicing not authorized by Dell

– Usage that is not in accordance with product instructions

– Failure to follow the product instructions or failure to perform preventive maintenance

– Problems caused by using accessories, parts, or components not supplied by Dell

• Products with missing or altered Service Tags or serial numbers

• Products for which Dell has not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND
DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY
STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR
INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT,
DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. SOME PROVINCES DO NOT
ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS, OR LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING
EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY
STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR
PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY
WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A
CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.

12 Product Information Guide

How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited warranty
on Dell-branded batteries lasts only 1 year and the limited warranty on the lamps for Dell-branded projectors lasts only
90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if
we repair or replace a warranted product or any parts. Dell may change the terms and availability of limited warranties,
at its discretion, but any changes will not be retroactive (that is, the warranty terms in place at the time of purchase will
apply to your purchase).

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell
Service Tag or order number available.

Web Support

Individual Home Consumers; Home Office and Small Business
Customers:

Technical Support and Customer Service 1-800-847-4096

Medium, Large, and Global Commercial Customers;
Government, Education, and Healthcare Customers; and Value­Added Resellers (VARs):

Technical Support 1-800-387-5757

Customer Service 1-800-326-9463

Government or Education Customers, or Individual Home
Consumers who purchased through an Employee Purchase
Program:

Technical Support 1-800-387-5757

Customer Service 1-800-326-9463 (Extension 8221 for Individual

support.dell.com/ContactUs/ContactUsHome
.aspx?c=us&l=en&s=gen

Canada Only

Consumers)

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days
of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware
products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product,
we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You
must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the
shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement
products to you. We will pay to ship the repaired or replaced products to you if you use an address in Canada.
Otherwise, we will ship the product to you freight collect.

If we determine that the problem is not covered under this warranty, we will notify you and inform you of service
alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage

device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such
as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal
information; lost or corrupted data; or damaged or lost removable media.

Product Information Guide 13

During the remaining years following the first year of all limited warranties: We will replace any defective part with
new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card
number at the time you request a replacement part, but we will not charge you for the replacement part as long as you
return the original part to us within 30 days after we ship the replacement part to you. If we do not receive the original
part within 30 days, we will charge to your credit card the then-current standard price for that part.

We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. We
will also include a prepaid shipping container with each replacement part for your use in returning the replaced part
to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s)

in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

www.dell.com | support.dell.com

If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer
to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by
calling Customer Care at 1-800-847-4096. If you purchased through us a service contract with one of our third-party
service providers, please refer to that contract (mailed to you with your packing slip or invoice) for details on how to
obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building
replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell,
some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement
parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all
parts removed from repaired products.

May I transfer the limited warranty?

Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the
transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by
going to Dell’s website.

• For Canada-purchased computers (in-country transfers) and to transfer from one customer to another, go to

www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm

• For out-of-country transfers (outside of the original country of purchase), go to

www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm

If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers) or 1-800-326-9463
(Corporate Commercial or Government customers).

All requests to transfer ownership are at Dell's sole discretion. All such transfers will be subject to the terms and
conditions of the original service or limited warranty agreement and Dell's terms and conditions of sale located at
www.dell.com. Dell cannot guarantee the authenticity of the products, limited warranties, service or support, or the
accuracy of the listings of products you purchase from a third party.

14 Product Information Guide

Total Satisfaction Return Policy (Canada Only)

If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days
after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought
reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date on the
packing slip or invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not
include any shipping and handling charges shown on your packing slip or invoice and will be subject to a fifteen percent
(15%) restocking fee, unless otherwise prohibited by law. If you are an organization that bought the products under a
written agreement with Dell, the agreement may contain different terms for the return of products than specified by
this policy.

To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return Authorization
Number. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in their
original packaging within 5 days of the date that Dell issues the Credit Return Authorization Number. You must also
prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may return
software for a refund or credit only if the sealed package containing the diskette(s) or CD(s) is unopened. Returned
products must be in as-new condition, and all of the manuals, diskette(s), CD(s), power cables, and other items
included with a product must be returned with it. For customers who want to return, for refund or credit only, either
application or operating system software that has been installed by Dell, the whole system must be returned, along with
any media and documentation that may have been included in the original shipment.

The “Total Satisfaction” Return Policy does not apply to Dell | EMC storage products. It also does not apply to
products purchased through Dell's Software and Peripherals division. For those products, please instead refer to Dell's
Software and Peripheral's then-current return policy (see the following section, “Dell Software and Peripherals [Canada
Only]”).

Dell Software and Peripherals (Canada Only)

Third-Party Software and Peripherals Products

Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party software
and peripheral products are covered by the warranties provided by the original manufacturer or publisher only. Third­party manufacturer warranties vary from product to product. Consult your product documentation for specific warranty
information. More information may also be available from the manufacturer or publisher.

While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of
the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the
products we sell on the hundreds of different brands of computers available today. If you have questions about
compatibility, we recommend and encourage you to contact the third-party software and peripheral product
manufacturer or publisher directly.

Dell-Branded Peripheral Products

Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the
manufacturer) such as monitors, batteries, memory, docking stations, and projectors. To determine which limited
warranty applies to the product you purchased, see the Dell packing slip or invoice and/or the product documentation
that accompanied your product. Descriptions of Dell's limited warranties are described in preceding sections.

Product Information Guide 15

CAUTION: Safety Instructions

Read and follow these instructions when connecting and using your TV to help ensure your own personal safety and to
protect your TV from potential damage.

1

Read these instructions.

2

Keep these instructions.

3

Heed all warnings.

4

Follow all instructions.

5

Do not use this apparatus near water.

6

Clean only with dry cloth.

7

Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8

www.dell.com | support.dell.com

Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers)
that produce heat.

9

Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one
wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.

10

Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point
where they exit from the apparatus.

11

Only use attachments/accessories specified by the manufacturer.

12

Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with
the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to
avoid injury from tip-over.

13

Unplug this apparatus during lightning storms or when unused for long periods of time.

14

Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen
into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been
dropped.

CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may

result in exposure to shock, electrical hazards, and/or mechanical hazards.

• When connecting your TV to your computer, to help avoid damaging your computer, be sure that the voltage
selection switch on the power supply for the computer is set to match the alternating current (AC) power
available at your location:

– 115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as

South Korea (also 220 volts (V)/60 hertz (Hz)) and Taiwan, and 100V / 50Hz or 100V / 60Hz in Japan.

– 230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.

• Always be sure that your TV is electrically rated to operate with the AC power available in your location.

NOTE: This TV does not need or have a voltage selection switch for setting the AC voltage according to the ranges

defined in the Owner’s Manual.

• Never insert anything metallic into the TV openings. Doing so may create the danger of electric shock.

• To avoid electric shock, never touch the inside of the TV. Only a qualified technician should open the TV case.

16 Product Information Guide

• Never use your TV if the power cable has been damaged. Do not allow anything to rest on the power cable. Keep
the power cable away from where people could trip over it.

• Be sure to grasp the plug, not the cable, when disconnecting the TV from an electric socket.

• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with
one wider than the other. A grounding type plug has two blades and third grounding prong. The wide blade or
third prong are provided for your safety. When the provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.

• Openings in the TV cabinet are provided for ventilation. To prevent overheating, these openings should not be
blocked or covered. Avoid using the TV on a bed, sofa, rug, or other soft surface, as doing so may block the
ventilation openings in the bottom of the cabinet. If you place the TV in a bookcase or an enclosed space, be sure
to provide adequate ventilation and air flow.

• Place your TV in a location with low humidity and minimum dust. Avoid places similar to a damp basement or
dusty hallway.

• Do not expose the TV to rain or use it near water (in kitchens, next to swimming pools, etc.). If the TV
accidentally gets wet, unplug it and contact Dell immediately. You can clean the TV with a damp cloth when
necessary, being sure to unplug the TV first.

• Place the TV on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped
or hit sharply. Use only with a cart, stand, tripod, bracket, or table capable to adequately support your TV. When
a cart is used, use caution when moving the cart/ TV combination to avoid injury from tip-over. Contact Dell for
mounting accessories.

• Unplug this apparatus during lightning storms or when unused for long periods of time.

• Locate your TV near an easily accessible electric outlet.

• If your TV does not operate normally — in particular, if there are any unusual sounds or smells coming from it —
unplug it immediately and contact Dell.

• Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover
should only be removed by qualified service personnel.

• High temperatures can cause problems. Don't use your TV in direct sunlight, and keep it away from heaters,
stoves, fireplaces, and other sources of heat.

• Unplug your TV from the electric outlet before any service is performed.

• Damage Requiring Service — The appliance should be serviced by qualified service personnel when:

– The power supply cord or the plug has been damaged

– Objects have fallen, or liquid has been spilled into the appliance

– The appliance has been exposed to rain

– The appliance does not appear to operate normally or exhibits a marked change in performance

– The appliance has been dropped, or the enclosure damaged.

• Tilt/Stability — All televisions must comply with recommended international global safety standards for tilt and
stability properties of its cabinets design.

• Do not compromise these design standards by applying excessive pull force to the front, or top of the cabinet
which could ultimately overturn the product.

• Do not place electronic equipment/toys on the top of the set. As such items could unsuspectingly fall from the
top of the set and cause product damage and/or personal injury.

Product Information Guide 17

• Wall or Ceiling Mounting — The TV should be mounted to a wall or ceiling only as recommended by the
manufacturer.

• Power Lines — An outdoor antenna should be located away from power lines.

• Outdoor Antenna Grounding — If an outside antenna is connected to the receiver, be sure the antenna system is
grounded so as to provide some protection against voltage surges and built up static charges. Section 810 of the
National Electric Code. ANSI/NFPA No.70-1984, provides information with respect to proper grounding of the
mats and supporting structure grounding of the lead-in wire to and antenna-discharge unit, size of grounding
connectors, location of antenna-discharge unit, connection to grounding electrodes and requirements for the
grounding electrode.

www.dell.com | support.dell.com

• See the limited warranty section for service of your TV. Servicing is required when the TV has been damaged in
any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into TV the
TV has been exposed to rain or moisture, does not operate normally, or has been dropped.

NOTE: This note is for cable TV installers, Article 820-40 of the NEC that provides guidelines for proper grounding

and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close
to the point of cable entry as practical.

Ground Clamp

Electric Service Equipment

Ground Clamp

Antenna Lead in Wire

Antenna Discharge Unit (NEC section 810-20)

Grounding Conductors (NEC section 810-21)

Power Service Grounding Electrode System
(NEC Article 250, Part H)

18 Product Information Guide

Regulatory Notices

Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal
leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or
repeatedly interrupts a licensed radio communications service. Radio communications services include but are not
limited to AM/FM commercial broadcast, television, cellular services, radar, air-traffic control, pager, and Personal
Communication Services (PCS). These licensed services, along with unintentional radiators such as digital devices,
including computers, contribute to the electromagnetic environment.

Federal Communications Commission (FCC) Notice (U.S. Only)

Caution: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.

This device must accept any interference received including interference that may cause undesired operation.

Instructions to Users: This equipment complies with the requirements of FCC (Federal Communication Commission)
equipment provided that following conditions are met.

Video inputs: The input signal amplitude must not exceed the specified level.

NOTICE: Changes or modifications not expressly approved by the party responsible for compliance could void the

user's authority to operate the equipment.

IC Notice (Canada Only)

Most Dell digital apparatus are classified by the Industry Canada (IC) Interference-Causing Equipment Standard #3
(ICES-003) as Class B digital devices. To determine which classification (Class A or B) applies to your Dell digital
apparatus, examine all registration labels located on the bottom, side, or the back panel of your digital apparatus. A
statement in the form of “IC Class A ICES-003” or “IC Class B ICES-003” will be located on one of these labels. Note
that Industry Canada regulations provide that changes or modifications not expressly approved by Dell could void your
authority to operate this equipment.

This Class B (or Class A, if so indicated on the registration label) digital apparatus meets the requirements of the
Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la Classe B (ou Classe A, si ainsi indiqué sur l’étiquette d’enregistration) respecte
toutes les exigences du Reglement sur le Materiel Brouilleur du Canada.

Product Information Guide 19

ENERGY STAR® Compliance

If your system bears the ENERGY STAR® emblem, your configuration complies with these requirements and all
ENERGY STAR

NOTE: Any Dell system bearing the ENERGY STAR

comply with EPA ENERGY STAR

ENERGY STAR® Emblem

The EPA's ENERGY STAR® program is a joint effort between the EPA and manufacturers
to reduce air pollution by promoting energy-efficient products.

In 2002 alone, Americans–with the help of ENERGY STAR
their energy bills, saved enough energy to power 15 million homes, and reduced greenhouse

www.dell.com | support.dell.com

gas emissions equivalent to taking 15 million cars off the road.

In turn, this reduction in electricity usage can reduce emissions of carbon dioxide, the gas primarily responsible for the
greenhouse effect, and sulfur dioxide and nitrogen oxides, the primary causes of acid rain. You can also help reduce
electricity usage and its side effects by turning off your system when it is not in use for extended periods of time,
particularly at night and on weekends.

®

power management features of the system are enabled.

®

®

requirements as configured when shipped by Dell.

emblem on the system or on a start-up screen is certified to

®

–saved $7 billion dollars on

20 Product Information Guide

Contacting Dell

To contact Dell electronically, you can access the following websites:

• www.dell.com

•

support.dell.com

premiersupport.dell.com

•
medium/large business customers, including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes
provided in the following table. If you need assistance in determining which codes to use, contact a
local or an international operator.

(technical support)

(technical support for educational, government, healthcare, and

Country (City)
International Access Code Country Code
City Code

Canada (North York, Ontario)

International Access Code: 011

Mexico

International Access Code: 00

Country Code: 52

Department Name or Service Area,
Website and E-Mail Address

Online Order Status: www.dell.ca/ostatus

AutoTech (automated technical support) toll-free: 1-800-247-9362

TechFax toll-free: 1-800-950-1329

Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096

Customer Care (med./large business, government) toll-free: 1-800-326-9463

Technical Support (Home Sales/Small Business) toll-free: 1-800-847-4096

Technical Support (med./large bus., government) toll-free: 1-800-387-5757

Sales (Home Sales/Small Business) toll-free: 1-800-387-5752

Sales (med./large bus., government) toll-free: 1-800-387-5755

Spare Parts Sales & Extended Service Sales 1 866 440 3355

Customer Technical Support 001-877-384-8979

Sales 50-81-8800

Customer Service 001-877-384-8979

Main 50-81-8800

Area Codes,
Local Numbers, and
Toll-Free Numbers

or 001-877-269-3383

or 01-800-888-3355

or 001-877-269-3383

or 01-800-888-3355

Product Information Guide 21