Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Dimension, OptiPlex, Inspiron, Latitude, Dell Precision, DellNet, TrueMobile, PowerApp,
PowerEdge, PowerConnect, and PowerVault are trademarks of Dell, Inc.; TruSurround XT, SRS, and symbol are trademarks
of SRS Labs, Inc. EMC is a registered trademark of EMC Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
1Input Source button Push to display the Input Select menu
2
3
4Menu/OK buttonPush to display the TV Menu or to confirm your selection
5
6
Channel up/down button
Volume up/down button
Power button and light
(LED)
IR receiverSenses the signal from the remote control
Push to select the previous/next channel or navigate through
the TV Menu
Push to increase/decrease the volume or to select an TV Menu
option
Push to turn the TV on and off The power light is blue when
the TV is on and amber when it is in power saving mode
3
45
About Your TV5
Page 6
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Left View
1
2
3
4
1S-Video connector Connect devices such as a video game system, a digital camera,
2Composite video connectorConnect devices such as a VCR or DVD player
3Audio connector (Left)Use this connector if you have connected a device to the
4Audio connector (Right)Use this connector if you have connected a device to the
6About Your TV
or a DVD player
composite video connector or the S-Video connector
composite video connector or the S-Video connector
Page 7
Bottom View
810
1113173
125467912
1TV Speaker out connectorsConnect speakers
2RS232 connectorFor factory use only
3CI Card slotInsert CI module for conditional access
4TV IN connector
(Digital/Analog)
5Coaxial digital audio out
connector
6HDMI IN connector Connect devices such as a DVD player or set-top box
7PC Audio connector for VGA or
DVI
8VGA connector Connect to the VGA cable from your computer to the TV
9DVI connectorConnect your computer or video devices such as a DVD player
10 Audio-out connectors (L/R)Connect devices such as a stereo speaker or Hi-Fi equipment if you
11 Subwoofer audio out connector
(SUB)
12 Component audio and video
connectors (AV3 IN)
Connect an antenna or a cable TV box using the coaxial cable
Connect an optional audio decoder or audio/video receiver when
using Digital TV
Connect the audio cable from your computer, DVD player or Set-top
box to the TV
have connected an antenna or cable TV through the TV IN
connector
Connect an optional powered subwoofer to the TV
Connect devices such as a DVD player, set-top box, or cable TV
box
1415
16
About Your TV7
Page 8
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13 Composite video and audio
connectors (AV1 IN)
14 S-Video and audio connectors
(AV2 IN)
15 SCART 1 connectorConnect devices such as a DVD player or VCR.
16 SCART 2 connectorConnect devices such as a DVD player or VCR.
17 Power connectorConnect your power cord
Connect devices such as a VCR or DVD player
Connect devices such as a video game system or a DVD player
The SCART connector supports RGB in, composite video in,
composite video out, stereo audio in and stereo audio out.
The SCART connector supports Y/C in, composite video in,
composite video out, stereo audio in and stereo audio out.
Package Contents
NOTE: If you need additional cables, contact Dell.
Remote control
AAA batteries (3)
8About Your TV
Page 9
Antenna (coaxial) cable
SCART cable
Speakers
Documentation
*
To connect speakers to your TV, see "
on page 19
.
Connecting Your Speakers"
About Your TV9
Page 10
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Caring for Your TV
CAUTION: Only a licensed technician should service the TV. Do not disassemble the TV.
CAUTION: Before cleaning the TV, unplug it from the electrical outlet.
•To clean the surface of the panel, lightly dampen a soft, clean, lint-free cloth with water.
•To clean the TV cabinet, use a cloth lightly dampened with a mild detergent.
•Do not use chemicals such as benzene, thinner, ammonia, or any type of abrasive cleaner.
•Do not use compressed air to clean the TV.
10About Your TV
Page 11
Setting Up Your TV
CAUTION: Before you begin any of the setup procedures described in this section, follow the basic
safety instructions located in the
Proper Location for Your TV
Consider the following environmental factors when you are deciding where to put your TV:
•Ensure you allow adequate ventilation.
•Do not store or use the TV in locations that are exposed to high heat, high humidity, dusty
environment, direct sunlight, or extreme cold.
•Avoid moving the TV between locations with extreme temperature differences. For more
information, see
•Do not subject the TV to severe vibration or high impact conditions. Do not place the TV
inside a car trunk.
•Do not place the TV in a location where water or other liquids could spill on or into the TV.
Specifications
Product Information Guide
on page 43.
.
2
Setting Up Your TV11
Page 12
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Connecting Your TV
The tables below provide a description of the connectors on your TV to help you decide which
connectors to use for your various video devices.
NOTE: Before you connect your TV , ensure you have all the proper cables. Some cables may come with
the device you are connecting. For a list of cables that came with your TV, see Package Contents on
page 8. To order additional cables, contact Dell.
Connecting Your Cable TV Box or Antenna
QualityCable and ConnectorWhen to Use
GoodCoaxial cable / TV INCoaxial (RF) cable carries the analog/digital
video and audio signal from the antenna or
cable connector to your TV. The coaxial
connector is labeled TV IN (Digital/Analog).
To locate the TV IN connector, see "Bottom View" on page 7.
Connecting Your Video Devices
QualityCable and ConnectorWhen to Use
GoodComposite cable / AV1 IN (Bottom)
Video, Left, Right (Left)
The composite connector carries the video
signal through a single pin. If you are using a
composite video connector, you also need to
connect composite audio cables. To locate the
composite connectors, see "Left View" on
page 6 and "Bottom View" on page 7.
12Setting Up Your TV
Page 13
QualityCable and ConnectorWhen to Use
BetterS-Video cable / AV2 IN (Bottom)
S-Video, Left, Right (Left)
BestComponent (YPbPr) cable / AV3 INThe component connectors split the video
The S-Video connector splits the video signal
into two signals, black-and-white and color. If
you are using the S-Video connector, you also
need to connect the audio cables. To locate the
S-Video connectors, see "Left View" on page 6
and "Bottom View" on page 7.
signal into three signals, two color and one
black-and-white. If you are using the
component connectors, you also need to
connect the audio cables. To locate the
component connectors, see "Bottom View" on
page 7.
assures that the best video signal is always sent
from source (HDTV signal, DVD player) to the
TV. This is achieved by allowing uncompressed
video and multi-channel audio data to be sent
to the display device through a single cable. To
locate the connector, see "Bottom View" on
page 7.
Setting Up Your TV13
Page 14
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Using the TV IN Connector (Coaxial)
1
Turn off the TV and unplug the power cord.
2
Connect the coaxial cable to the TV IN connector on the TV.
3
Plug in the power cord for the TV and turn on the TV.
4
Enter the TV Menu and select
TV
or
Digital TV
information.
Using the Composite Connector
. See "
Input Select
" on page 28 for more
1
Turn off the TV and unplug the power cord.
NOTE: If you are connecting a device that you want to be able to remove, such as a video game system
or a camcorder, use the composite connector on the left side of the TV (see "Left View" on page 6).
Connect your device to the TV using the audio and video cable.
2
3
Plug in the power cords for the TV and devices and turn them on.
4
Enter the TV Menu and select
on page 28 for more information.
14Setting Up Your TV
AV1 (Composite 1)
or
AV4 (Composite 2)
. See "
Input Select
"
Page 15
Using the S-Video Connector
1
Turn off the TV and unplug the power cord.
NOTE: If you are connecting a device that you want to be able to remove, such as a video game system,
or a camera, use the S-Video connector on the left side of the TV (see "Left View" on page 6).
Connect your device using the S-Video and audio cables.
2
3
Plug in the power cords for the TV and devices and turn them on.
4
Enter the TV Menu and select
AV2 (S-Video 1)
or
AV5 (S-Video 2)
. See "
Input Select
page 28 for more information.
Using the Component Connectors
" on
1
Turn off the TV and unplug the power cord.
2
Connect your device using the component video and audio cables.
3
Plug in the power cords for the TV and devices and turn them on.
4
Enter the TV Menu and select the
AV3 (Component)
. See "
more information.
Input Select
" on page 28 for
Setting Up Your TV15
Page 16
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Using the HDMI Connector
1
Turn off the TV and unplug the power cord.
2
Connect your device using the HDMI connector.
3
Plug in the power cords for the TV and devices and turn them on.
4
Enter the TV Menu and select the
HDMI
. See "
Input Select
information.
Using the DVI Connector
NOTE: Only one connector can be used for a computer, either VGA or DVI.
Connecting a Computer
" on page 28 for more
1
Turn off the TV and unplug the power cord.
2
Connect the white DVI cable and the audio cables to the device or computer and to the TV.
16Setting Up Your TV
Page 17
NOTE: Some cable TV boxes may have DVI connectors, but do not support using a DVI connection. For
more information, contact your cable TV company.
Plug in the power cords for the TV and devices and turn them on.
3
4
Enter the TV Menu and select
DVI
. See "
Input Select
" on page 28 for more information.
Using the VGA Connector
NOTE: Only one connector can be used for a computer, either VGA or DVI.
1
Turn off the TV and unplug the power cord.
2
Connect the blue VGA cable to your TV and to your computer.
3
Connect the green audio cable to the connector on the TV and to your computer.
4
Plug in the power cords for the TV and devices and turn them on.
5
Enter the TV Menu and select the
VGA
.
See "
Input Select
" on page 28 for more information.
Setting Up Your TV17
Page 18
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Using the SCART Connector
1
Turn off the TV and unplug the power cord.
2
Connect your device using the SCART cable.
3
Plug in the power cords for the TV and devices and turn them on.
4
Enter the TV Menu and select the
information.
SCART1 or SCART2
.
See "
Input Select
" on page 28 for more
Using the CI Card Slot
Insert CI module into the CI card slot for watching TV programmes from Service Provider.
18Setting Up Your TV
Page 19
Connecting Your Speakers
CAUTION: Before you set up and operate your Dell™ device, read and follow the safety instructions in
the
Product Information Guide
List of standard accessories
•speaker (2)
•stand (2)
•bracket (4)
•screw (2)
•speaker cable (2)
.
Setting Up Your TV19
Page 20
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Installing your speakers to the stand
1
Insert the stand into the bottom hole of the speaker.
2
Tighten the screw on the speaker.
W3202MC
Installing your speakers to the TV
1
Loosely attach the brackets to the speakers.
2
Attach the brackets to the TV and tighten the screws.
3
Tighten the screws on the speaker.
NOTE: You may use a screwdriver to ensure all screws are completely tightened..
W3706MC
20Setting Up Your TV
Page 21
Connecting the speaker cables to the speaker and the TV
1
Connect one end of the speaker cables to the matching connectors on the back of the speaker.
2
Connect the other end of the speaker cables to the matching connectors on the back of the
TV.
W3202MC
W3706MC
W3202MC
W3706MC
Setting Up Your TV21
Page 22
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22Setting Up Your TV
Page 23
Using Your Remote Control
Installing Batteries
Before you can use your remote control, install three-AAA batteries.
1
Slide open the battery cover.
2
Install the batteries. Make sure that you match the + and - on the batteries with the + and symbols in the battery compartment.
3
Replace the battery cover.
3
Using Your Remote Control23
Page 24
Using Your Remote Control
1
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2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
24Using Your Remote Control
Page 25
1Power Turns the TV on and off
2MENUEnters and exits the TV main menu
3OKPress to confirm your selection
4GUIDEDisplays an electronic program guide when using Digital TV
(Digital/Analog connector)
NOTE: Content may vary depending on the broadcaster.
5PICTCycles through the preset options for the Picture Settings
menu
6SLEEP Turns on the sleep timer
7PREV CH Returns you to the previously viewed channel
8Vol - Decreases the volume
9CH downPush to view the previous channel
10Number buttonsPress to select a channel
11- (dash)Press to select the sub-title of the Digital TV
12POP/PBPEnters and exits POP or PBP mode
13PIP SELToggles between windows when you use Picture-in-Picture
(PIP), Picture-Outside-Picture (POP), or Picture-By-Picture
(PBP)
14Teletext buttonsThe four standard teletext buttons (Red,Green,Yellow,Blue)
NOTE: Press Green key to display the Sound Track when
using Digital TV.
15HOLDA multi-page set automatically flips to the next page after a
specified time. This button toggles between:
• Freeze the page
• Return to automatic flipping mode
16INPUT Enters the Input Select menu
17Arrow buttonsIn the TV Menu, use to navigate through the menus
18INFODisplays information about your TV and channel you are
watching
19AUDIOCycles through the preset Audio options
20WIDE Cycles through the size (aspect ratio) options from the Picture
Settings menu
21MUTEPress to turn the sound on and off
22CH upPush to view the next channel
Using Your Remote Control25
Page 26
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23Vol +Increases the volume
24ENTERPress to confirm the channel frequency entry
25POSPress to change the position of the PIP, POP, or PBP window
26SWAPSwaps images when using PIP, or PBP
27PIP Enters and exits PIP mode
28EXPANDCycles through three enlargement modes:
• Top half of page in larger letters.
• Bottom half of page larger letters.
• Regular viewing
29TEXTCycles through three Teletext modes:
• On
• Mix (Teletext and program simultaneously)
• Off
Using Your TV With a Universal or Learning Remote Control
Preprogrammed universal remote controls can be programmed to control the following
functions on your Dell TV:
•Power
•Channel Up (+)
•Channel Down (-)
•Volume Up (+)
•Volume Down (-)
•Mute
•Input Select
NOTE: Future preprogrammed universal remote controls may be able to control more functions.
You can program universal remote controls to work with your Dell TV in the following ways:
•If the remote control manual lists codes by manufacturer, use the Philips codes.
•If the remote control has a search function, this function may be used to find the
correct code.
•If the remote control has a learning function, you can program specific buttons on it from
the Dell remote control, in addition to those buttons listed above.
NOTE: For additional information, see the documentation that came with your universal or learning
remote control.
26Using Your Remote Control
Page 27
Using the TV Menu
Your TV has the TV Menu that allows you to select the proper input source, make adjustments to
the image and audio settings, select to view Picture-In-Picture, Picture-Outside-Picture, and
Picture-By-Picture, and set parental controls.
Using Your Remote Control With the TV Menu
NOTE: You can access and make selections to the TV Menu using the volume and channel buttons on
the front panel of the TV or you can use the remote control. Except where noted, this section describes
how to use the TV Menu with the remote control.
To enter the TV Menu, press the
1
Eight icons appear along the bottom of the screen.
NOTE: Parental Control icon is displayed only when the Input Source is Digital TV.
Menu
button.
4
Use the left and right buttons to move between the icons. The icon appears highlighted as
2
you move through the menu.
3
To select an option, push the
4
A new menu appears for that selected option. Use the up and down buttons to move through
the various settings.
NOTE: A red arrow appears next to the setting as you navigate through the options. A check mark
appears next to the option that you have selected.
5
Use the left and right buttons and the OK button to adjust or select settings.
NOTE: You can select Exit or press the Menu button at any time to return to the main menu.
6
After you have made your selections, push the
7
To exit the TV Menu, select the
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OK
button when the icon is highlighted.
Menu
button to return to the main menu.
Exit
icon and press OK button.
(050624)\W3202 3706MC_EMEA_e40.fm
Using the TV Menu27
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Selecting Your TV Menu Language
1
Press
Menu
to enter the TV Menu.
2
Select
Setup
.
3
In the
Setup
menu, select
Menu to appear in.
Language
and scroll to select the language that you want the TV
Input Select
The
www.dell.com | support.dell.com
Input Select
video equipment connected. Press
You can also press
menu allows you to select the proper source based on how you have your TV and
Input
Menu
and select
on the remote to go directly to the
Input Select
from the main menu.
Input Select
menu.
If you are using the
Main Menu
"
Bottom View
DIGITAL TV —
"
Bottom View
SCART 1 and SCART 2 —
to the SCART connectors on the bottom of the TV. See "
of the SCART connectors.
TV or Digital TV
, select
Setup
, select
" on page 7 for the location of the TV IN connector.
Select when you have your antenna connected to the TV IN connector. See
" on page 7 for the location of the TV IN connector.
Select when you have a video device, such as a DVD player, connected
input source, you can preset the viewable channels. Go to the
Channel Setup
, and then select
VGA —
computer connected to the VGA connector.
See "
location of the VGA connector.
DVI
as a computer monitor and you have
connected the computer or when you have
connected a device, such as a DVD player
using the DVI cable. See "
page 7 for the location of the DVI
connector.
HDMI
a device, such as a DVD player using the
HDMI connector. See "
page 7 for the location of the HDMI
connector.
TV
connected to the TV IN connector. See
Auto Search or Manual Search
Select when you have your
Bottom View
— Select when your TV is being used
— Select when you have connected
— Select when you have your antenna
Bottom View
" on page 7 for the
Bottom View
Bottom View
" on page 7 for the location
" on
.
" on
DELL CONFIDENTIAL – PRELIMINARY 10/2/05 – FOR PROOF ONLY
28Using the TV Menu
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AV1 (COMPOSITE 1) —
connected to the composite video and audio connectors on the bottom of the TV. See "
View
" on page 7 for the location of the composite video and audio connectors (
AV2 (S-VIDEO 1) —
Video and audio connectors on the bottom of the TV. See "
of the S-Video and audio connectors (
AV3 (COMPONENT) —
Select when you have a video device, such as a video game system,
Bottom
AV1 IN
).
Select when you have a video device, such as a VCR, connected to the S-
AV2 IN
Bottom View
).
" on page 7 for the location
Select when you have a video device, such as a DVD player, set-top box,
or cable TV box connected to the component audio and video connectors on the bottom of the TV.
See "
Bottom View
IN
).
AV4 (COMPOSITE 2) —
connected to the composite video and audio connectors on the side of the TV. See "
page 6 for the location of the composite video and audio connectors (
AV5 (S-VIDEO 2) —
Video and audio connectors on the side of the TV. See "
S-Video and audio connectors (
SHOW INPUTS —
" on page 7 for the location of the component audio and video connectors (
Select when you have a video device, such as a video game system,
Left View
Video, Left, Right
).
Select when you have a video device, such as a VCR, connected to the S-
S-Video, Left, Right
Show Inputs
).
allows you to select
Left View
Active
" on page 6 for the location of the
and
All. Active
searches for which
AV3
" on
connectors are being used. The available input sources appear in white and input sources that are
not available appear in grey.
All
shows all the input sources and allows you to select all the input
sources even if you do not have a device connected.
NOTE: In TV Menu Settings, located in the Setup menu, you can set the Input Select to display the
device that you have attached. For example, AV3 (COMPONENT) would say DVD when you view the Input
Select menu.
DELL CONFIDENTIAL – PRELIMINARY 10/2/05 – FOR PROOF ONLY
Using the TV Menu29
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Picture Settings
The
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Picture Settings
brightness.
Use
Horizontal Shift
allow you to adjust the appearance of the image including color and
If you select one of the following preset
image settings the individual settings are
automatically updated.
•Movies
•Sports
•Weak Signal
•Multimedia
If you select
individual settings, such as
Color
The
Color Temperature
•
Natural
•
Normal
•
Blue
•
Red
to adjust the horizontal placement of the image.
Personal
.
: the native panel temperature
: 6500K
: 9300K
: 5700K
, you can adjust the
Brightness
presets are:
and
Audio Settings
The
Audio Settings
DELL CONFIDENTIAL – PRELIMINARY 10/2/05 – FOR PROOF ONLY
30Using the TV Menu
allow you to set the audio to best fit the type of show you are watching.
SRS TruSurround XT —
virtual surround sound over two speakers
from any source, which creates a wider
sound with deep rich bass.
Midnight Mode — Evens out the large
volume variations between voice and action
scenes.
If you select one of the following preset
Equalizer Mode
audio levels are automatically updated:
•Music
•Theater
•Voice
settings, the individual
Delivers
Page 31
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If you select
TV Out Volume
control on an attached audio receiver. Select
TV remote or front panel buttons. Using
attached audio receiver.
Use
Sound Mode
Nicam-D2
Use
Mute
speaker.
Personal
.
to turn the TV sound on or off and use
, you can adjust the individual audio levels, such as
— Select
to select
Fixed
if you want to adjust the volume using the remote or volume
You can view two active sources simultaneously using Picture-In-Picture (PIP), Picture-OutsidePicture (POP), or Picture-By-Picture (PBP).
The remote control offers the following
moves the window left and + moves the window to the right. When you are adjusting the vertical
orientation, 0 is at the top of the screen and 100 is at the bottom of the screen.
For
POP
, you can select from three different POP options:
POP1
•
•
•
POP Scan Mode
channels that appear in the windows.
preselected channels. The rotation runs through all the available channels before it starts again at
the lowest channel.
— One large POP window to the left and a smaller, centered window on the right.
POP3
— One large POP window to the left and three smaller, vertically-aligned windows on
the right.
POP12
— One large, centered POP window surrounded by twelve smaller windows.
allows you to select
DELL CONFIDENTIAL – PRELIMINARY 10/2/05 – FOR PROOF ONLY
PIP/POP/PBP
Sequential
Sequential
options:
•Use the
button on the remote control to turn on and
off PIP, POP, and PBP.
• If you are in PIP, or PBP mode, use the
SWAP
switch between the two windows.
•Use the
change which corner of the screen the PIP
window appears.
In the TV Menu, you can adjust the
Transparency
V
(vertical) position of the
you are selecting the horizontal orientation, -
or
Float. Float
rotates through each window and plays all of the
PIP
button or the
button on the remote control to
POS
button on the remote to
, the
Size
, and H (horizontal) and
mode plays the source for selected
POP/ PBP
PIP
windows. When
Using the TV Menu31
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PIP/POP/PBP Compatibility
When using PIP/POP/PBP you can select any of the input sources that appear in the PIP/POP/PBP
windows. The only input sources that cannot work together are
DVI
, and
HDMI
with
DVI
.
HDMI
with
HDMI, DVI
with
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NOTE:
When using POP the sub screen can select only the TV, AV1, AV2, AV4 and AV5 input sources.
Size
Size
allows you to adjust the appearance of the image.
Use the following settings to adjust the aspect ratio:
Standard
Zoom
4:3
Wide
Full Screen
— Best selection for viewing digital TV, 16:9 or 22:9 DVD movies.
— Best selection for viewing TV, VCR or 4:3 DVD movie.
Aspect Ratio — Best selection for viewing TV, VCR or 4:3 DVD movie.
— Best selection for viewing digital TV, 16:9 and 22:9 DVD movies.
— Best selection for viewing digital TV or 16:9 DVD movies.
NOTE:
Most DVDs have information about the supported aspect ratio on the case.
DELL CONFIDENTIAL – PRELIMINARY 10/2/05 – FOR PROOF ONLY
32Using the TV Menu
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Parental Control
NOTE: Parental Control menu is displayed only when the Input Source is Digital TV.
Parental Control
programs that are not age appropriate.
allows you to block certain channels or programs so children cannot view
To enter the
code
3355
You can set the following options to block content in the
•
Block All
•
7, 12, 15, and 18
•
Show All
Parental Control
. "
Setting an
— Blocks your all channels
— Shows your all channels
Access Code" on
—
Blocks movies based on their age rating
menu, you need an access code. The first time you enter, use access
page 33 for information on creating a new access code.
DTV Rating
menu :
Setting an Access Code
After you enter the
code. If for any reason you lose or forget your access code, you can use the default code.
1
In the
2
Using the number pad on the remote control, enter a new access code.
3
Select
Parental Contro
Parental Control
Exit
.
l menu for the first time, you can set your own four-digit access
menu, select
Change Code
.
DELL CONFIDENTIAL – PRELIMINARY 10/2/05 – FOR PROOF ONLY
Using the TV Menu33
Page 34
FILE LOCATION: C:\Documents and Settings\parksh2\¼ŸÝ¡ »¦³È\×¢¡æ\Dell\W3202_3706MC_EMEA_OM\MC_EMEA_proof
Setup
Setup
allows you to adjust the appearance of the TV Menu, change the language of the TV Menu
(see "
www.dell.com | support.dell.com
Selecting Your TV Menu Language
the channels, press the
Program Table
If you are using the TV IN connector, you need to preset the viewable channels for both the
TV
and the
Sleep Timer
You can select from 10 minutes to 3 hours.
Common Interface
information about each
to edit the channels.
TV
allows you to select an increment of time after which the TV turns off automatically.
Menu
or OK button on the remote control to stop the searching. Select
input source.
allows you to view the current status of your CI module. The displayed
Common Interface
" on page 28), and to restore factory settings.
In the
TV Menu Settings
Time
to increase or decrease the amount of time
the TV Menu appears.The maximum amount of
time is 60 seconds.
You can select
on the bottom panel. When this option is
enabled, only the power button functions. Hold
the volume up and the channel up buttons
together for 10 seconds to unlock the buttons.
Channel Setup
for individual channels and preset the viewable
channels. Select
to search the viewable channels. While searching
may differ depending on the Common Interface type.
TV Button lock
allows you to adjust the settings
Auto Search
menu, use
OSD Hold
to lock the buttons
or
Manual Search
Digital
DELL CONFIDENTIAL – PRELIMINARY 10/2/05 – FOR PROOF ONLY
34Using the TV Menu
Page 35
Troubleshooting Your TV
CAUTION: If at any time you see smoke or sparks coming from your TV, contact Dell. Do not try to
perform any troubleshooting steps.
Troubleshooting Tips
NOTE: Some problems may be related to your device. See the documentation for any devices connected
to your TV.
Most problems with your TV may be caused by not having the correct input selection. Each
connector on the TV (left and bottom) is associated with an input selection, which are labeled
through
•
•
•
•
•
You can also select the following input:
•
•
•
•
•
•
•
AV5
in the
Input Select
AV1 (Composite 1)
AV2 (S-Video 1)
AV3 (Component)
AV4 (Composite 2)
AV5 (S-Video 2)
TV
— TV IN connector on the bottom of the TV
DIGITAL TV
VGA
— VGA connector on the bottom of the TV
DVI
— DVI connector on the bottom of the TV
HDMI
SCART1
SCART2
— HDMI connectors on the bottom of the TV
— SCART connector on the bottom of the TV
— SCART connector on the bottom of the TV
— S-Video connector on the bottom of the TV
— S-Video connector on the left of the TV
— TV IN connector on the bottom of the TV
menu.
— Composite connector on the bottom of the TV
— Component connector on the bottom of the TV
— Composite connector on the left of the TV
AV1
5
Troubleshooting Your TV35
Page 36
www.dell.com | support.dell.com
General Problems
ProblemPossible Solution
Poor picture quality while watching TV
and using a device such as a DVD
player or a VCR
1
Check the aspect ratio settings in the TV Menu. Press the
button on the remote control and select
information on using the TV Menu, see "Using the TV Menu"
on page 27.
2
Reconnect the device using the same type of connector. For
example, if you are using the composite connector on the
bottom, try connecting the device to the composite connector
on the left of the TV. See "About Your TV" on page 5 for the
location of the connectors.
After you connect the device, change the input source in the TV
Menu. See "Input Select" on page 28 for more information.
3
Connect the device using a different connector. For example, if
you are experiencing the problem using a composite connector,
try using the component connector.
NOTE: To connect to a different connector, you need the
appropriate cables for that connector. See your device
documentation for a list of supported connections.
After you connect the device, change the input source in the TV
Menu. See "Input Select" on page 28 for more information.
4
Reset the original factory defaults. Press
remote control, select
5
Adjust the color temperature. Press
control, select
Te mp e r at u re
NOTE: Some set top boxes offer aspect ratio. See your device
documentation for more information.
Setup
Picture Settings
.
Size
Menu
, and then select
Menu
button on the remote
, and then select
. For more
button on the
Factory Reset
Color
Menu
.
36Troubleshooting Your TV
Page 37
ProblemPossible Solution
Poor picture quality when using a
device connected to the TV IN(coaxial)
connector
1
Ensure TV is selected as the input source in the
menu. See "Input Select" on page 28 for more information.
2
Press
Menu
button on the remote control, select
then select
3
Check the aspect ratio settings in the TV Menu. Press the
Channel Setup
button on the remote control and select
information on using the TV Menu, see "Using the TV Menu"
on page 27.
4
Reset the original factory defaults. Press
remote control, select
5
Adjust the color temperature. Press
control, select
Te mp e r at u re
6
The problem may be with your device, contact your service
provider.
Nothing appears on my TV1
Ensure the TV is turned on.
2
Verify that all the cables are properly connected to the TV,
including the power cable.
3
Check to see if there is a blue or amber light on the lower,
right-hand corner of the TV. A blue light indicates the TV is on.
An amber light, means the TV is in power save mode.
4
Ensure the proper source is selected in the
See "Input Select" on page 28 for more information.
5
Reconnect any devices that are currently connected to the TV. If
you are using multiple devices, connect and test one device at a
time.
6
Connect another device that you know is working properly.
7
Reset the original factory defaults. Press
remote control, select
Setup
Picture Settings
.
Setup
Input Select
Setup
, and
. This resets the channels on your TV.
Menu
Size
. For more
Menu
button on the
, and then select
Menu
, and then select
, and then select
Factory Reset
button on the remote
Color
Input Select
Menu
button on the
menu.
Factory Reset
.
.
Troubleshooting Your TV37
Page 38
www.dell.com | support.dell.com
ProblemPossible Solution
No sound1
Ensure mute is not turned on. Pressing the
Mute
button on
the remote control turns the mute function on and off.
2
If only certain TV channels do not have sound, then you need to
correct the
Input Select
menu in the TV Menu (see "Input
Select" on page 28).
3
Verify that the audio cables are firmly connected to both the
audio input connectors on your TV and audio output
connectors on your devices. Ensure that the cable colors match
the connectors colors.
4
Also, ensure that the audio cables are connected to the same
row as the video cables. See "About Your TV" on page 5 for the
location of the connectors.
5
Reconnect the device using the same type of connector. For
example, if you are using the composite connector on the
bottom, try connecting the device to the composite connector
on the left of the TV. See "About Your TV" on page 5 for the
location of the connectors.
After you connect the device, change the input source in the TV
Menu. See "Input Select" on page 28 for more information.
6
Connect the device using a different connector. For example,
if you are experiencing the problem using a composite
connector, try using the component connector.
NOTE: To connect to a different connector, you need the
appropriate cables for that connector. See your device
documentation for a list of supported connections.
After you connect the device, change the input source in the TV
Menu. See "Input Select" on page 28 for more information.
7
Test the device on a different TV.
8
If you are using PIP/POP/PBP, ensure the proper
selected. Press
Menu
on your remote control, and select
PIP/POP/PBP.
Double image or no image with DVDTurn off the progressive scan on the DVD player. Your Dell™ TV
offers built-in deinterlacer that is equal to or better quality than
the deinterlacer on your DVD player. For more information
about progressive scan on your DVD player, see the
documentation for your DVD player
Picture is too dim or too bright
The screen is not centered correctly1
Update the color settings in the TV Menu. Press
the remote control and select
Picture Settings
Update the size settings in the TV Menu. Press
the remote control and select
2
Reset the original factory defaults. Press
remote control, select
Size
Setup
, and then select
.
Menu
.
Menu
Menu
button on the
Factory Reset
Audio Source
button on
button on
.
is
38Troubleshooting Your TV
Page 39
ProblemPossible Solution
Screen has one or more lines1
Check the aspect ratio settings in the TV Menu. Press the
button on the remote control and select
Size
. For more
Menu
information on using the TV Menu, see "Using the TV Menu"
on page 27.
2
Ensure the proper source is selected in the
Input Select
menu.
See "Input Select" on page 28 for more information.
3
Try connecting a different device. Ensure that you properly
connect the cables and update the input source in the TV
Menu.
4
Update the size settings in the TV Menu. Press
the remote control and select
5
Reset the original factory defaults. Press
remote control, select
Size
Setup
, and then select
.
Menu
Menu
button on the
Factory Reset
button on
.
The front panel buttons do not workCheck the TV Menu to see if the buttons have been locked. Press
Menu
button
on your remote control, select Setup.
Use the front panel buttons to unlock the TV Menu and front
panel buttons:
1
Press the
Menu
button.
A message appears stating that the TV Menu and buttons are
locked.
2
While the message is on the screen, press the volume up and
channel up buttons on the
front
panel simultaneously for 3
seconds.
A message appears stating that the TV Menu and buttons are
unlocked.
The picture is too small1
Adjust the size settings. Press
control, and select
2
This may be a problem with your device. See the
Size
Menu
button on the remote
.
documentation for the device.
Troubleshooting Your TV39
Page 40
www.dell.com | support.dell.com
TV Menu Messages
While using your TV, the following messages may appear.
MessagePossible Solution
Auto AdjustNo action required, the TV is performing an auto adjustment.
Out of RangeCheck the optimal resolution settings.
You may need to download a new video driver. For more
information, go to support.dell.com.
No Video Input1
TV Button LockedTo unlock, press Menu
Self TestAppears for computer source when there is nothing plugged in.
Check all cables are properly connected.
2
Ensure the proper source is selected in the
See "Input Select" on page 28 for more information.
button
on your remote control, select
Setup.
Use the front panel buttons to unlock the TV Menu and front
panel buttons:
1
Press the
A message appears stating that the TV Menu and buttons are
locked.
2
While the message is on the screen, press the volume up and
channel up buttons on the front panel simultaneously for 10
seconds.
A message appears stating that the TV Menu and buttons are
unlocked.
Select VGA or DVI from Input Select menu and nothing is
plugged in. Plug a computer in to the VGA or DVI.
Menu
button.
Input Select
menu.
Remote Control Problems
ProblemPossible Solution
The TV does not respond when using
the remote control
40Troubleshooting Your TV
1
Point the remote control directly at the lower right corner of the
TV. Be sure that nothing is blocking the front of the TV. For the
location of the IR, see "Front View" on page 5.
2
Verify that the batteries are properly installed.
3
If the batteries are old, install new batteries.
NOTE: Bright lights or other infrared devices may interfere with
your remote control and IR on the TV.
Page 41
Using the Self-Test Feature when Connected to a Computer
When your computer is connected to the TV through DVI or VGA connector you can use the selftest feature to check whether your TV is functioning properly. If your TV and computer are
properly connected but the TV screen remains dark, run the TV self-test by performing the
following steps:
1
Turn off both your computer and the TV.
2
Unplug the video cable from the back of the computer.
3
Turn on the TV.
If the TV cannot sense a video signal and is working correctly, the floating "
Feature Check
" dialog box appears on the screen (against a black background).
Dell - Self-Test
While in self-test mode, the power light remains blue and the self-test pattern scrolls through
the screen continually. This box also appears during normal system operation if the video
cable becomes disconnected or damaged.
4
Turn off your TV and reconnect the video cable; then turn on both your computer and the
TV. If your TV screen remains blank, the problem may be with your computer or graphic card.
See your computer documentation for more information.
Problems When Using the TV as a Monitor
NOTE: You can only connect your computer to the TV using a VGA connector.
ProblemPossible Solution
The picture is off-centered or too small
1
Use
Auto Adjust
button to enter the TV Menu, select
select
Auto Adjust
2
Check the optimal resolution settings.
You may need to download a new video driver. For more
information, go to
to check the
.
support.dell.com
NOTE: Some older video cards may not support the resolution
settings for the TV.
Image Settings
Image Settings
.
Troubleshooting Your TV41
. Press
Menu
, and then
Page 42
www.dell.com | support.dell.com
ProblemPossible Solution
No audio1
Ensure the green audio cable is connected to audio connector
on the TV and on the computer. For the location of the
connector on the TV, see "Using the VGA Connector" on
page 17. See your computer documentation for the location of
connectors on your computer.
2
Ensure the volume on the computer is not muted.
3
Verify that sound on your computer is working by checking the
speakers. See your computer documentation for information on
troubleshooting your computer.
4
Disconnect the TV from the computer and test to see if the TV
volume works.
PIP/POP/PBP not working 1
Ensure the settings in the TV Menu are properly set. Press
Menu
button to enter the TV Menu, and select
2
Swap the video and audio source.
PIP/POP/PBP
No videoNOTE: If you see a self-test, it means there is a problem with
your video card or you are using the wrong input source.
1
Ensure the TV is turned on.
2
Verify that all the cables are properly connected to the TV,
including the power cable.
3
Check to see if there is a blue or amber light on the lower,
right-hand corner of the TV. A blue light indicates the TV is on.
An amber light, means the TV is in power save mode.
4
Ensure
VGA
is selected in the
Input Select
menu. See "Input
Select" on page 28 for more information.
5
Reconnect the computer.
6
Connect another device that you know is working properly.
7
Reset the original factory defaults. Press
remote control, select
Setup
, and then select
Menu
button on the
Factory Reset
.
.
42Troubleshooting Your TV
Page 43
Specifications for Your TV
General
Model numberW3202MC LCD TV
W3706MC LCD TV
Display typeTFT COLOR Normally Black Premium LCD
Screen size32inch panel (W3202MC)
37inch panel (W3706MC)
Viewable area697.7
Image aspect ratioWide screen
Brightness (typical)450 nits (W3202MC)
Contrast Ratio1000:1 (typical)(W3202MC)
Video Display Capabilities480i
Additional Features:
Teletex capable
Parental control capable
x 392.3 mm (W3202MC)
x 460.8 mm (W3706MC)
819.6
16:9 resolution
16:9 aspect ratio
500 nits (W3706MC)
800:1 (typical) (W3706MC)
480p
576i
576p
720p
1080i
Ye s
Yes (Digital TV only)
6
Specifications for Your TV43
Page 44
www.dell.com | support.dell.com
Physical Dimension
Display (with stand)790 x 568 x 208.7mm (W3202MC)
910.3 x 637.5 x 252.75mm (W3706MC)
Display (no stand)790 x 485.4 x 114.5mm(W3202MC)
910.3 x 552.5 x 114.5mm (W3706MC)
With Speakers933.8 x 568 x 208.7mm (W3202MC)
1074.3 x 637.5 x 252.75mm (W3706MC)
Weight (with stand)21kg (W3202MC)
28kg (W3706MC)
Native Resolution1366x 768 (WXGA)
Picture-In-Picture
Picture-In-Picture (PIP)Yes
Picture-Outside-Picture (POP)Yes
Picture-By-Picture (PBP)Yes
Number of Tuners2 (Digital and Analog)
Viewing Angle
Horizontal+/- 85 degrees (W3202MC)
+/- 89 degrees (W3706MC)
Vertical+/- 85 degrees (W3202MC)
+/- 89 degrees (W3706MC)
Inputs
Video
Composite (CVBS)
S-Video
Component
TV IN (coaxial)
Audio (L+R)
HDMI(for use with a video device)
44Specifications for Your TV
two in total (side and bottom)
two in total (side and bottom)
one (bottom)
one (bottom)
four pairs in total (side and bottom)
Audio L/R pair on the side is shared by
Composite and S-Video.
one (bottom)
Page 45
Inputs
DVI (for use with a video device)
SCART
Computer
VGA (for use as computer monitor)
DVI (for use as computer monitor)
Audio (PC)
Others
RS232
Outputs
Coaxial digital audio outone (bottom)
Subwoofer audio out
Audio out (L+R)one pair (bottom)
SCARTtwo (bottom)
Audio
EffectsSRS TruSurround XT
Speakers (separate)15 watts/channel
one (bottom)
two (bottom)
one (bottom)
one (bottom)
one (bottom)
one (bottom)
one (bottom)
Midnight Mode
30 watts total
Specifications for Your TV45
Page 46
www.dell.com | support.dell.com
46Specifications for Your TV
Page 47
Contacting Dell
To contact Dell electronically, you can access the following websites:
•www.dell.com
•
support.dell.com
•
premiersupport.dell.com
medium/large business customers, including Premier, Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
NOTE: In certain countries, technical support specific to Dell Inspiron™ XPS computers is available at a
separate telephone number listed for participating countries. If you do not see a telephone number listed
that is specific for Inspiron XPS computers, you may contact Dell through the technical support number
listed and your call will be routed appropriately.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes
provided in the following table. If you need assistance in determining which codes to use, contact a
local or an international operator.
(technical support)
(technical support for educational, government, healthcare, and
Country (City)
International Access Code
Country Code
City Code
AnguillaGeneral Support
Antigua and Barbuda General Support
Argentina (Buenos Aires)
International Access Code: 00
Country Code: 54
City Code: 11
ArubaGeneral Support
Department Name or Service Area,
Website and E-Mail Address
Web si te : www.dell.com.ar
E-mail: us_latin_services@dell.com
E-mail for desktop and portable computers:
la-techsupport@dell.com
E-mail for servers and EMC
la_enterprise@dell.com
Customer Care
Tech Support
Tech Support Services
Sales
®
storage products:
Area Codes,
Local Numbers, and
Toll-Free Numbers
toll-free: 800-335-0031
1-800-805-5924
toll-free: 0-800-444-0730
toll-free: 0-800-444-0733
toll-free: 0-800-444-0724
0-810-444-3355
toll-free: 800-1578
Contacting Dell47
Page 48
www.dell.com | support.dell.com
Country (City)
International Access Code
Department Name or Service Area,
Website and E-Mail Address
Country Code
City Code
Australia (Sydney)
International Access Code:
0011
Country Code: 61
City Code: 2
E-mail (Australia): au_tech_support@dell.com
E-mail (New Zealand):
nz_tech_support@dell.com
Home and Small Business
Government and Business
Preferred Accounts Division (PAD)
Customer Care
Technical Support (portables and desktops)
Technical Support (servers and workstations)
Corporate Sales
Tra n sa c ti on S a le s
Fax
Austria (Vienna)
International Access Code: 900
Country Code: 43
City Code: 1
We bs it e : support.euro.dell.com
E-mail:
tech_support_central_europe@dell.com
Home/Small Business Sales
Home/Small Business Fax
Home/Small Business Customer Care
Preferred Accounts/Corporate Customer Care
Home/Small Business Technical Support
Preferred Accounts/Corporate Technical
Support
Switchboard
BahamasGeneral Support
BarbadosGeneral Support
Area Codes,
Local Numbers, and
Toll-Free Numbers
1-300-655-533
toll-free: 1-800-633-559
toll-free: 1-800-060-889
toll-free: 1-800-819-339
toll-free: 1-300-655-533
toll-free: 1-800-733-314
toll-free: 1-800-808-385
toll-free: 1-800-808-312
toll-free: 1-800-818-341
0820 240 530 00
0820 240 530 49
0820 240 530 14
0820 240 530 16
0820 240 530 14
0660 8779
0820 240 530 00
toll-free: 1-866-278-6818
1-800-534-3066
48Contacting Dell
Page 49
Country (City)
International Access Code
Country Code
City Code
Belgium (Brussels)
International Access Code: 00
Country Code: 32
City Code: 2
BermudaGeneral Support
BoliviaGeneral Support
Brazil
International Access Code: 00
Country Code: 55
City Code: 51
British Virgin IslandsGeneral Support
Brunei
Country Code: 673
Department Name or Service Area,
Website and E-Mail Address
Web si te : support.euro.dell.com
E-mail for French-speaking Customers:
support.euro.dell.com/be/fr/emaildell/
Technical Support for Inspiron XPS computers
only
Technical Support for all other Dell computers
Technical Support Fax
Customer Care
Corporate Sales
Fax
Switchboard
Web si te : www.dell.com/br
Customer Support, Technical Support
Technical Support Fax
Customer Care Fax
Sales
Customer Technical Support (Penang,
Malaysia)
Customer Service (Penang, Malaysia)
Transaction Sales (Penang, Malaysia)
Area Codes,
Local Numbers, and
Toll-Free Numbers
02 481 92 96
02 481 92 88
02 481 92 95
02 713 15 .65
02 481 91 00
02 481 92 99
02 481 91 00
1-800-342-0671
toll-free: 800-10-0238
0800 90 3355
51 481 5470
51 481 5480
0800 90 3390
toll-free: 1-866-278-6820
604 633 4966
604 633 4949
604 633 4955
Contacting Dell49
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www.dell.com | support.dell.com
Country (City)
International Access Code
Department Name or Service Area,
Website and E-Mail Address
Country Code
City Code
Canada (North York, Ontario)
International Access Code: 011
Online Order Status: www.dell.ca/ostatus
AutoTech (automated technical support)
Customer Care (Home Sales/Small Business)
Customer Care (med./large business,
government)
Technical Support (Home Sales/Small
Business)
Technical Support (med./large bus.,
government)
Technical Support (printers, projectors,
televisions, handhelds, digital jukebox, and
wireless)
Sales (Home Sales/Small Business)
Sales (med./large bus., government)
Spare Parts Sales & Extended Service Sales
Cayman IslandsGeneral Support
Chile (Santiago)
Country Code: 56
Sales, Customer Support, and Technical
Support
City Code: 2
Area Codes,
Local Numbers, and
Toll-Free Numbers
toll-free: 1-800-247-9362
toll-free: 1-800-847-4096
toll-free: 1-800-326-9463
toll-free: 1-800-847-4096
toll-free: 1-800-387-5757
1-877-335-5767
toll-free: 1-800-387-5752
toll-free: 1-800-387-5755
1 866 440 3355
1-800-805-7541
toll-free: 1230-020-4823
50Contacting Dell
Page 51
Country (City)
International Access Code
Country Code
City Code
China (Xiamen)
Country Code: 86
City Code: 592
Department Name or Service Area,
Website and E-Mail Address
Technical Support website:
support.dell.com.cn
Technical Support E-mail:
cn_support@dell.com
Customer Care E-mail:
customer_cn@dell.com
Technical Support Fax
Technical Support (Dell™ Dimension™ and
Inspiron)
Technical Support (OptiPlex™, Latitude™, and
Dell Precision™)
Technical Support (servers and storage)
Technical Support (projectors, PDAs, switches,
routers, and so on)
Area Codes,
Local Numbers, and
Toll-Free Numbers
592 818 1350
toll-free: 800 858 2969
toll-free: 800 858 0950
toll-free: 800 858 0960
toll-free: 800 858 2920
Technical Support (printers)
Customer Care
Customer Care Fax
Home and Small Business
Preferred Accounts Division
Large Corporate Accounts GCP
Large Corporate Accounts Key Accounts
Large Corporate Accounts North
Large Corporate Accounts North Government
and Education
Large Corporate Accounts East
Large Corporate Accounts East Government
and Education
Large Corporate Accounts Queue Team
Large Corporate Accounts South
Large Corporate Accounts West
Large Corporate Accounts Spare Parts
ColombiaGeneral Support
Costa RicaGeneral Support
toll-free: 800 858 2311
toll-free: 800 858 2060
592 818 1308
toll-free: 800 858 2222
toll-free: 800 858 2557
toll-free: 800 858 2055
toll-free: 800 858 2628
toll-free: 800 858 2999
toll-free: 800 858 2955
toll-free: 800 858 2020
toll-free: 800 858 2669
toll-free: 800 858 2572
toll-free: 800 858 2355
toll-free: 800 858 2811
toll-free: 800 858 2621
980-9-15-3978
0800-012-0435
Contacting Dell51
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www.dell.com | support.dell.com
Country (City)
International Access Code
Department Name or Service Area,
Website and E-Mail Address
Country Code
City Code
Czech Republic (Prague)
International Access Code: 00
Country Code: 420
We bs it e : support.euro.dell.com
E-mail: czech_dell@dell.com
Technical Support
Customer Care
Fax
Tech Fax
Switchboard
Denmark (Copenhagen)
International Access Code: 00
Country Code: 45
We bs it e : support.euro.dell.com
E-mail: support.euro.dell.com/dk/da/emaildell/
Technical Support for Inspiron XPS computers
only
Technical Support for all other Dell computers
Customer Care (Relational)
Home/Small Business Customer Care
Switchboard (Relational)
Switchboard Fax (Relational)
Switchboard (Home/Small Business)
Switchboard Fax (Home/Small Business)
DominicaGeneral Support
Dominican RepublicGeneral Support
EcuadorGeneral Support
El SalvadorGeneral Support
Finland (Helsinki)
International Access Code: 990
Country Code: 358
City Code: 9
We bs it e : support.euro.dell.com
E-mail: support.euro.dell.com/fi/fi/emaildell/
Technical Support
Customer Care
Fax
Switchboard
Area Codes,
Local Numbers, and
Toll-Free Numbers
22537 2727
22537 2707
22537 2714
22537 2728
22537 2711
7010 0074
7023 0182
7023 0184
3287 5505
3287 1200
3287 1201
3287 5000
3287 5001
toll-free: 1-866-278-6821
1-800-148-0530
toll-free: 999-119
01-899-753-0777
09 253 313 60
09 253 313 38
09 253 313 99
09 253 313 00
52Contacting Dell
Page 53
Country (City)
International Access Code
Country Code
City Code
France (Paris) (Montpellier)
International Access Code: 00
Country Code: 33
City Codes: (1) (4)
Germany (Langen)
International Access Code: 00
Country Code: 49
City Code: 6103
Department Name or Service Area,
Website and E-Mail Address
Web si te : support.euro.dell.com
E-mail: support.euro.dell.com/fr/fr/emaildell/
Home and Small Business
Technical Support for Inspiron XPS computers
only
Technical Support for all other Dell computers
Customer Care
Switchboard
Switchboard (calls from outside of France)
Sales
Fax
Fax (calls from outside of France)
Corporate
Technical Support
Customer Care
Switchboard
Sales
Fax
Web si te : support.euro.dell.com
E-mail:
tech_support_central_europe@dell.com
Technical Support for Inspiron XPS computers
only
Technical Support for all other Dell computers
Home/Small Business Customer Care
Global Segment Customer Care
Preferred Accounts Customer Care
Large Accounts Customer Care
Public Accounts Customer Care
Switchboard
Area Codes,
Local Numbers, and
Toll-Free Numbers
0825 387 129
0825 387 270
0825 823 833
0825 004 700
04 99 75 40 00
0825 004 700
0825 004 701
04 99 75 40 01
0825 004 719
0825 338 339
01 55 94 71 00
01 55 94 71 00
01 55 94 71 01
06103 766-7222
06103 766-7200
0180-5-224400
06103 766-9570
06103 766-9420
06103 766-9560
06103 766-9555
06103 766-7000
Contacting Dell53
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www.dell.com | support.dell.com
Country (City)
International Access Code
Department Name or Service Area,
Website and E-Mail Address
Country Code
City Code
Greece
International Access Code: 00
Country Code: 30
We bs it e : support.euro.dell.com
E-mail: support.euro.dell.com/gr/en/emaildell/
Technical Support
Gold Service Technical Support
Switchboard
Gold Service Switchboard
Sales
Fax
GrenadaGeneral Support
GuatemalaGeneral Support
GuyanaGeneral Support
Hong Kong
International Access Code: 001
Country Code: 852
We bs it e : support.ap.dell.com
Technical Support E-mail:
apsupport@dell.com
Technical Support (Dimension and Inspiron)
Technical Support (OptiPlex, Latitude, and
Dell Precision)
Technical Support (PowerApp™, PowerEdge™,
PowerConnect™, and PowerVault™)
Customer Care
Large Corporate Accounts
Global Customer Programs
Medium Business Division
Home and Small Business Division
IndiaTechnical Support
Sales (Large Corporate Accounts)
Sales (Home and Small Business)
Area Codes,
Local Numbers, and
Toll-Free Numbers
00800-44 14 95 18
00800-44 14 00 83
2108129810
2108129811
2108129800
2108129812
toll-free: 1-866-540-3355
1-800-999-0136
toll-free: 1-877-270-4609
2969 3188
2969 3191
2969 3196
3416 0910
3416 0907
3416 0908
3416 0912
2969 3105
1600 33 8045
1600 33 8044
1600 33 8046
54Contacting Dell
Page 55
Country (City)
International Access Code
Country Code
City Code
Ireland (Cherrywood)
International Access Code: 16
Country Code: 353
City Code: 1
Italy (Milan)
International Access Code: 00
Country Code: 39
City Code: 02
JamaicaGeneral Support (dial from within Jamaica
Department Name or Service Area,
Website and E-Mail Address
Web si te : support.euro.dell.com
E-mail: dell_direct_support@dell.com
Technical Support for Inspiron XPS computers
only
Technical Support for all other Dell computers
U.K. Technical Support (dial within U.K. only)
Home User Customer Care
Small Business Customer Care
U.K. Customer Care (dial within U.K. only)
Corporate Customer Care
Corporate Customer Care (dial within U.K.
only)
Ireland Sales
U.K. Sales (dial within U.K. only)
Fax/Sales Fax
Switchboard
Web si te : support.euro.dell.com
E-mail: support.euro.dell.com/it/it/emaildell/
Home and Small Business
Technical Support
Customer Care
Fax
Switchboard
Corporate
Technical Support
Customer Care
Fax
Switchboard
only)
Area Codes,
Local Numbers, and
Toll-Free Numbers
1850 200 722
1850 543 543
0870 908 0800
01 204 4014
01 204 4014
0870 906 0010
1850 200 982
0870 907 4499
01 204 4444
0870 907 4000
01 204 0103
01 204 4444
02 577 826 90
02 696 821 14
02 696 821 13
02 696 821 12
02 577 826 90
02 577 825 55
02 575 035 30
02 577 821
1-800-682-3639
Contacting Dell55
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www.dell.com | support.dell.com
Country (City)
International Access Code
Country Code
City Code
Japan (Kawasaki)
International Access Code: 001
Country Code: 81
City Code: 44
Korea (Seoul)
International Access Code: 001
Country Code: 82
City Code: 2
Department Name or Service Area,
Website and E-Mail Address
We bs it e : support.jp.dell.com
Technical Support (servers)
Technical Support outside of Japan (servers)
Technical Support (Dimension and Inspiron)
Technical Support outside of Japan
(Dimension and Inspiron)
Technical Support (Dell Precision, OptiPlex,
and Latitude)
Technical Support outside of Japan (Dell
Precision, OptiPlex, and Latitude)
Technical Support (PDAs, projectors, printers,
routers)
Technical Support outside of Japan (PDAs,
projectors, printers, routers)