Dell UltraSharp U3014 Service Manual

Dell™ U3014 Flat Panel Monitor

User Guide

Setting the display resolution to 2560 x 1600 (maximum)

Information in this document is subject to change without notice.
© 2012-201 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries, Intel is a

registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY

STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade
names other than its own.

Model U3014t

4FQUFNCFS 201 Rev. A0

Dell™ U3014 Flat Panel Monitor User's Guide

About Your Monitor

Setting Up the Monitor

Operating the Monitor

Troubleshooting

Appendix

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury , or death.

Information in this document is subject to change without notice.
© 2012-201 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other
countries, Intel is a registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc. ENERGY STAR is a registered trademark of the U.S.
Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade
names other than its own.

Model U3014t

4FQUFNCFS 201 Rev. A0

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Setting Up Your Monitor

Dell™ U3014 Flat Panel Monitor

Setting the display resolution to 2560 x 1600 (maximum)

For maximum display performance with Microsoft® Windows® operating systems, set the display resolution to 2560 x 1600 pixels by performing the following steps:

®,

In Windows Vista

1. For Windows

2. Right-click on the desktop and click Screen resolution .

3. Click the Dropdown list of the Screen resolution and select 2560 x 1600.

4. Click OK.

In Windows

1. Right-click on the desktop and click $IBOHF%JTQMBZ4FUUJOHT.

®

Windows® 7 or Windows® 8 / Windows® 8.1:

®

8 / Windows® 8.1 only, select the Desktop tile to switch to classic desktop.

10:

2. Click "EWBODFEEJTQMBZTFUUJOHT.

3. Click the Dropdown list of resolution and select 2560 x 1600.

4. Click "QQMZ.

If you do not see the recommended resolution as an option, you may need to update your graphics driver. Please choose the scenario below that bestdescribes the computer system you are

and follow the given steps.

using,

NOTE: If a tablet or DVD/Blu-Ray player is connected, the maximum output resolution may be limited to 1920 x 1080. In this case, please switch the video setting of the monitor OSD to 1:1

setting if the original tablet resolution is desired (Black bars may be inherent at the sides of the screen in this case).

NOTE: Depending on your graphics card, connections using HDMI may only support up to 2560 x 1600.

1: If you have a Dell™ desktop or a Dell™ portable computer with internet access.

2: If you have a non Dell™ desktop, portable computer, or graphics card.

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Back to Contents Page

About Your Monitor

Dell™ U3014 Flat Panel Monitor User's Guide

Package Contents

Product Features

Identifying Parts and Controls

Monitor Specifications

Plug and Play Capability

Universal Serial Bus (USB) Interface

Card Reader Specifications

LCD Monitor Quality and Pixel Policy

Maintenance Guidelines

Package Contents

Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your Monitor. Some features or media may not be available in certain countries.

NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions.

Monitor

Stand

Power Cable (varies by countries)

DisplayPort cable (Mini - DP to DP)

DVI-D Cable (Dual Link)

USB 3.0 upstream cable (enables the USB ports on the monitor)

Velcro cable tie

Drivers and Documentation Media
Quick Setup Guide

Safety and Regulatory Information

Factory Calibration Report

Product Features

The Dell U3014 flat panel display has an active matrix, Thin -Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include:

■ 29.77-inch (75.62 cm) diagonal viewable image size. 2560 x 1600 resolution, plus full-screen support for lower resolutions.

■ Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side-to - side.

■ Tilt, swivel and vertical extension.

■ Removable stand and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions.

■ Plug and play capability if supported by your system.

■ On-Screen Display (OSD) adjustments for ease of set- up and screen optimization.

■ Software and documentation media includes an Information File (INF), Image Color Matching File (ICM), Dell Display Manager software application, Color Calibration Software and product

documentation.

■ Security lock slot.

■ Asset Management Capability.

■ Capability to switch from wide aspect to standard aspect ratio while maintaining the image quality.

■ TCO-Certified Displays.

■

Dell Display Manager software included (comes in the CD shipped with the monitor).

■ Arsenic-Free glass and Mercury- Free for the panel only.

■ High Dynamic Contrast Ratio (2,000,000:1).

■ BFR/PVC-reduced.

■ Energy Gauge shows the energy level being consumed by the monitor in real time.

■ EPEAT Gold Rating.

■ Energy Saver feature for Energy Star compliance.

■ Compatible with Adobe and sRGB color standards.

■ Factory calibrated sRGB and Adobe RGB input source (to a delta E of less than 2) for brand new Dell U3014 monitor. Dedicated Custom Color Mode (6-axis Color- control) for Saturation , Hue, Gain

(RGB) and offset (RGB).

■ 12- bit internal processing HDMI with deep color (12-bit).

■ 12- bit internal processing with 14-bit LUT.

■ USB 3.0 Card Reader (SD/Mini SD, MS/HSMD/MSPRO, MMC).

■ Supports DVI-D, DisplayPort, Mini DisplayPort, HDMI, DP1.1a, DP 1.2 MST (also known as DP Daisy Chain) and HBR2 (Default out of factory setting is DP1.1a. To enable MST and HBR2, refer to instruction

on section "Connecting the Monitor for DP MST Function

■ Supports Picture by Picture (PBP) and Picture in Picture (PIP) Select mode.

" ).

Identifying Parts and Controls

Front View

Front View Front panel controls

Label Description

1 Function buttons (For more information, see Operating the Monitor

2 Power On/Off button (with LED indicator)

)

Back View

Back view Back view with monitor stand

Label Description Use

VESA mounting holes (100 mm x 100 mm -

1

behind attached VESA Cover )

2 Regulatory label Lists the regulatory approvals.

3 Stand release button Release stand from monitor.

4 Security lock slot Secures monitor with security cable lock.

5 Service tag label Refer to this label if you need to contact Dell for technical support.

6 Barcode serial number label To contact Dell for technical support.

7 Dell Soundbar mounting brackets Attaches the optional Dell Soundbar.

8 Cable management slot For cable management. Route cables through the slot.

Wall mount monitor using VESA -compatible wall mount kit (100 mm x 100 mm) .

Side View

Left view Right view

Label Description Use

1 Card Reader See Card Reader Specifications

2 USB Down Stream Port Connect your USB devices.

3 USB Down Stream Port

Connect your USB devices.
This USB port supports BC 1.2 compliance charging devices, at 1.5A max for fast charging.

for more information.

Bottom View

Bottom view

Label Description Use

1 DC power connector for

Dell Soundbar

2 AC power cord connector Connect the power cable.

3 DisplayPort in connector Connect your computer with DP cable.

4 Mini DisplayPort in

connector

5 DVI connector Connect your computer DVI (Dual link) cable.

6 HDMI connector Connect your computer with HDMI cable.

7 DisplayPort out (MST)

connector

8 Audio connector For HDMI 1.4 audio channel or DisplayPort 1.2 audio channel output.

9 USB upstream port Connect the USB cable that co mes with your monitor to the computer. Once this cable is connected, you can use

10 USB downstream ports Connect your USB device. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.

Connect the power cord for the soundbar (optional).

Connect your computer with Mini DP to DP cable.

Use only DVI dual-link cable provided in box or other certified dual-link DVI cable for this connection.

DisplayPort output for MST (Multi-Stream Transport) capable monitor. DP 1.1 monitor can only be connected as the last monitor in the MST chain. To enable MST, refer
to instruction on section "Connecting the Monitor for DP MST Function

Connect the audio channel output to the black connector.

Support 2.0 channel output only.*

".

the USB downstream connectors on the monitor.

* Headphone usage is not supported for the audio line out connector.

Monitor Specifications

Flat Panel Specifications

Screen type Active matrix - TFT LCD

Panel type AH In- plane switching

Viewable image dimensions

Diagonal

Horizontal

Vertical

Pixel pitch 0.25 (H) mm x 0.25 (V) mm

Viewing angle

Luminance output 350 cd/m²(typical), 50 cd/m² (minimum)

Contrast ratio 1000 to

Faceplate coating Antiglare with hard- coating 3H

Backlight LED edgelight system

Backlight Life 30K hours

Response Time 6 ms gray- to-gray (typical)

Color depth 1.07 billion colors

Color Gamut 103%* (CIE 1931), 120% (CIE 1976)

*[U3014] sRGB coverage is 100% (based on CIE 1931 and CIE 1976), AdobeRGB coverage is 99%( based on CIE 1931 and CIE 1976) .

75.62 cm (29.77 inches)

641.28 mm (25.25 inches)

400.80 mm (15.78 inches)

178° (vertical) typical

178° (horizontal) typical

1 (typical), 2,000,000 : 1 (typical Dynamic Contrast On)

Resolution Specifications

Horizontal scan range 30 kHz to 113 kHz (automatic)

Vertical scan range 56 Hz to 86 Hz (automatic)

Maximum preset resolution 2560 x 1600 at 60 Hz

Supported Video Modes

Video display capabilities 480p, 576p, 720p, 1080p, 480i, 576i, 1080i

Preset Display Modes

Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical)

VESA, 720 x 400 31.5 70.0 28.3 -/+

VESA, 640 x 480 31.5 60.0 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.0 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1280 x 800 49.7 60.0 83.5 +/+

VESA, 1600 x 1200 75.0 60.0 162.0 +/+
VESA, 1920 x 1200 74.0 60.0 154.0 +/+
VESA, 2048 x 1280 - R 78.9 60.0 174.3 +/+
VESA, 2560 x 1600 99.5 60.0 348.5 +/+

Electrical Specifications

Video input signals

AC input voltage/frequency/current 100 VAC to 240 VAC / 50 Hz or 60 Hz +

Inrush current

Digital DVI TMDS, 600mV for each differential line, positive polarity at 50 ohm input impedance
DP1.2/HDMI1.4 signal input support

3 Hz / 1.8 A (Typical)

120 V : 30 A (Max)
240 V : 60 A (Max)

Physical Characteristics

Connector type DVI-D, white connector

DP, black connector (include DP in and DP out)
Mini DP
HDMI
USB 3.0

Signal cable type

Dimensions (with stand)

DVI-D
Mini DP to DP
HDMI
USB 3.0

Height (extended)

Height (compressed)

Width

Depth

Dimensions (without stand)

Height

Width

Depth

Stand dimensions

Height (extended)

Height (compressed)

Width

Depth

Weight

Weight with packaging

Weight with stand assembly and cables

Weight without stand assembly
(For wall mount or VESA mount considerations - no cables)

Weight of stand assembly

Front Frame Gloss

572.7 mm (22.55 inches)

482.7 mm (19.00 inches)

689.7 mm (27.15 inches)

201.4 mm (7.93 inches)

449.2 mm (17.69 inches)

689.7 mm (27.15 inches)

61.0 mm (2.40 inches)

414.5 mm (16.32 inches)

368.5 mm (14.51 inches)

314.9 mm (12.40 inches)

201.4 mm (7.93 inches)

13.65 kg

10.84 kg (23.90 lb)

7.35 kg (16.20 lb)

2.46 kg (5.42 lb)

Dell Gloss 4+/- 1 (Hairline on front external surface.)

(30.09 lb)

Environmentall Characteristics

Temperature

Operating 0 °C to 40 °C

Non-operating

Humidity

Operating 10% to 80% (non-condensing)

Non-operating

Altitude

Operating 5,000 m (16,400 ft) max

Storage: -20 °C to 60 °C (-4 °F to 140 °F)
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)

Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90% (non- condensing)

Non-operating 10,668 m (35,000 ft) max

Thermal dissipation

409.46 BTU/hour (maximum)

204.73 BTU/hour (typical)

Power Management Modes

If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as
If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this
automatic power saving feature:

VESA Modes Horizontal Sync

Normal operation Active Active Active White 120 W (maximum) **

Active- Off mode Inactive Inactive Blanked White (fade in and fade out) Less than 0.5 W

Switch Off - - - Off Less than 0.5 W

The OSD will only function in the normal operation mode. When any button is pressed in Active-Off mode, one of the following messages

Vertical Sync Video Power Indicator Power Consumption

60 W (typical)

will be displayed:

Power Save Mode

*.

Activate the computer and the monitor to gain access to the OSD.

NOTE: This monitor is ENERGY STAR®-compliant.

* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
** Maximum power consumption with max luminance, Dell Soundbar, and USB active.

Pin Assignments

DVI Connector

Pin Number 24 -pin Side of the monitor connector Pin Number 24 - pin Side of the monitor connector

1 TMDS RX2- 13 Floating

2 TMDS RX2+ 14 +5 V/+3.3 V power

3 TMDS Ground 15 Self test

4 Floating 16 Hot Plug Detect

5 Floating 17 TMDS RX0-

6 DDC Clock 18 TMDS RX0+

7 DDC Data 19 TMDS Ground

8 Floating 20 Floating

9 TMDS RX1- 21 Floating

10 TMDS RX1+ 22 TMDS Ground

11 TMDS Ground 23 TMDS Clock+

12 Floating 24 TMDS Clock-

19-pin HDMI Connector

Pin 19- pin Side of the monitor
Number connector (Cable not

included)

1 TMDS DATA 2+ 11 TMDS CLOCK SHIELD

2 TMDS DATA 2 SHIELD 12 TMDS CLOCK-

3 TMDS DATA 2- 13 Floating

4 TMDS DATA 1+ 14 Floating

5 TMDS DATA 1 SHIELD 15 DDC CLOCK (SDA)

6 TMDS DATA 1- 16 DDC DATA (SDA)

7 TMDS DATA 0+ 17 GROUND

8 TMDS DATA 0 SHIELD 18 +5 V POWER

9 TMDS DATA 0- 19 HOT PLUG DETECT

10 TMDS CLOCK

Pin 19- pin Side of the monitor
Number connector (Cable not

included)

DisplayPort Connector (DP in and DP out)

Mini DisplayPort Connector

Pin
Number

10 ML3(p) 20

20- pin Side of the monitor
connector

1 ML0(p) 11 GND

2 GND 12 ML3(n)

3 ML0(n) 13 GND

4 ML1(p) 14 GND

5 GND 15 AUX(p)

6 ML1(n) 16 GND

7 ML2(p) 17 AUX(n)

8 GND 18 HPD

9 ML2(n) 19

Pin
Number

20- pin Side of the monitor
connector

DP_PWR Return

+3.3 V DP_PWR

Pin 20-pin Side of the monitor Pin 20-pin Side of the monitor
Number connector Number connector

1 GND 11 ML2(p)

2 Hot Plug Detect 12 ML0(p)

3 ML3(n) 13 GND

4 GND 14 GND

5 ML3(n) 15 ML1(n)

6 GND 16 AUX(p)

7 GND 17 ML1(p)

8 GND 18 AUX(n)

9 ML2(n) 19 GND

10 ML0(p) 20 +3.3 V DP_PWR

Plug and Play Capability

You can install the monitor in any Plug and Play - compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data
Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information
about changing the monitor settings, see Operating the Monitor

.

Universal Serial Bus (USB) Interface

This section gives you information about the USB ports that are available on the left side of your monitor.

NOTE: The USB ports on this monitor are USB 3.0 compliant.

Transfer speed Data Rate Power Consumption

SuperSpeed 5 Gbps 4.5 W (Max., each port)

Hi-Speed 480 Mbps 2.5 W (Max., each port)

Full speed 12 Mbps 2.5 W (Max., each port)

NOTE: Up to 1.5A on USB downstream port (port with lightning icon) with BC1.2 compliance devices.

USB Upstream Connector

USB Downstream Connector

Pin Number Signal Name

1 VBUS

2 D-

3 D+

4 GND

5 StdB_SSTX-

6 StdB_SSTX+

7 GND_DRAIN

8 StdB_SSRX-

9 StdB_SSRX+

Shell Shield

Pin Number Signal Name

1 VBUS

2 D-

3 D+

4 GND

5 StdA_SSRX-

6 StdA_SSRX+

7 GND_DRAIN

8 StdA_SSTX-

9 StdA_SSTX+

Shell Shield

USB Ports

1 upstream - back
4 downstream - 2 on back; 2 on left side

Power Charging Port- the lower one of two USB ports on left side (port with

NOTE: USB 3.0 functionality requires a USB 3.0 compatible computer.
NOTE: The monitor's USB interface works only when the monitor is On or in power save mode. If you turn Off the monitor and then turn it On, the attached peripherals may take a few seconds to

resume normal functionality.

lightning icon) ; supports fast current charging capability if the device is BC1.2 compatible.

Card Reader Specifications

Overview

The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card.

The Flash Memory Card Reader is automatically recognized by Microsoft® Windows® Vista, Windows® 7, Windows® 8 / Windows® 8.1 and Windows® 10.
Once installed and recognized, memory card(slot) appears drive letter.
All standard file operations (copy, delete, drag-and- drop, etc.) can be performed with this drive.

NOTE: Install the Card Reader driver (provided in the Drivers and Documentation Media CD that comes with the monitor) to ensure memory cards are detected properly when

inserted into the card slot.

Features

The Flash Memory Card Reader has the following features:

Supports Microsoft® Windows® Vista, Windows® 7, Windows® 8 / Windows® 8.1 and Windows® 10 operating systems.

Mass Storage Class device (No drivers are required under Microsoft® Windows® Vista, Windows® 7, Windows® 8 / Windows® 8.1 and Windows® 10).
Supports various memory card media.

The following table lists the memory cards supported:

Slot Number Flash memory cards type

MS Pro HG,
High Speed Memory Stick (HSMS),

1

Memory Stick PRO (MSPRO), Memory Stick Duo(w Adapter),
MS Duo Secure Digital (Mini - SD), Secure Digital Card, Mini Secure Digital (w Adaptor),

TransFlash (SD, including SDHC),
MultiMediaCard (MMC)

Maximum Card Capacity Supported by the U3014 card reader

Card type Support Specification Support Maximum Capacity by Spec U3014

MS Pro HG Memory Stick Pro-HG Support USB 3.0 speed 32 GB Supported

MS Duo Memory Stick Duo Specification 32 GB Supported

SD SD Memory Card support USB 3.0 speed 1 TB Supported

MMC Multi Media Card System Specification 32 GB Supported

General

Connection type USB 2.0/3.0 High Speed Device (USB High Speed Device compatible)

Supported OS

Microsoft

®

Windows

®

Vista, Windows® 7, Windows

®

8, Windows® 8.1 and Windows® 10

LCD Monitor Quality and Pixel Policy

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors

.

Maintenance Guideliness

Cleaning Your Monitor

WARNING: Read and follow the safety instructions before cleaning the monitor.
WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.

For best practices, follow the instructions in the list

To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene,
thinner, ammonia, abrasive cleaners, or compressed air.
Use a lightly -dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.
If you notice white powder when you unpack your monitor, wipe it off with a cloth.
Handle your monitor with care as a darker- colored monitor may scratch and show white scuff marks more than a lighter-colored monitor.
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.

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below while unpacking, cleaning, or handling your monitor:

Back to Contents Page

Setting Up the Monitor

Dell™ U3014 Flat Panel Monitor User's Guide

Attaching the Stand

Connecting the Monitor

Organizing Your Cables

Attaching the Soundbar AX510 / AX510PA (Optional)

Removing the Stand

Wall Mounting (Optional)

Attaching the Stand

NOTE: The stand is detached when the monitor is shipped from the factory.
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions.

To attach the monitor stand:

1. Remove the cover and place the monitor on it.

2. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.

3. Press the stand till it snaps into its place.

Connecting Your Monitor

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

To connect your monitor to the computer:

1. Turn Off your computer and disconnect the power cable.

2. Connect the white (digital DVI-D) or the black (DisplayPort/Mini DP/HDMI) display connector cable to the corresponding video port on the back of your computer.

Do not use the four cables on the same computer. Use all cables only when they are connected to four different computers with appropriate video systems.

NOTE: If a tablet or DVD/Blu-Ray player is connected, the maximum output resolution may be limited to 1920 x 1080. In this case, please switch the video setting of the monitor OSD to 1:1

setting if the original tablet resolution is desired (Black bars may be inherent at the sides of the screen in this case).

Connecting the white DVI cable