Dell U2719D User Manual

Dell UltraSharp U2419H/U2419HX/ U2719D/U2719DX

User’s Guide

Model: U2419H/U2419HX/U2719D/U2719DX Regulatory model: U2419Ht/U2719Dt

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

2018 – 08

Rev. A00

Contents

About Your Monitor .................................5

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Monitor Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . 22

Setting Up the Monitor .............................23

Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . . . 25

Adjusting the Rotation Display Settings of Your System . . . . . . . . . . 26

Connecting Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Removing the Monitor Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Operating the Monitor ..............................31

Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . .31

Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . 34

Contents | 3

Troubleshooting ...................................45

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Appendix.........................................50

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . . 50

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

4 | Contents

About Your Monitor

Package Contents

Your monitor ships with the components shown below. Make sure that you have received all the components and Contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your monitor.

Somefeatures or media may not be available in certain countries.

Monitor

Stand riser

Stand base

Power cable (varies by country)

USB 3.0 upstream cable (enables the USB ports on the monitor)

About Your Monitor | 5

DP cable (DP to DP, U2419H/ U2719D only)

HDMI cable (U2419HX/U2719DX only)

•Quick Setup Guide

•Safety,Environmental,and

Regulatory Information

•Factory Calibration Report

Product Features

The Dell UltraSharp U2419H/U2419HX/U2719D/U2719DX monitor has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:

• U2419H/U2419HX: 60.47 cm (23.8-inch) active area display (Measured diagonally) 1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions.

• U2719D/U2719DX: 68.47 cm (27-inch) active area display (Measured diagonally) 2560 x 1440 (16:9) resolution, plus full-screen support for lower resolutions.

• Wide viewing angles with 99% sRGB color with an average Delta E<2.

• Tilt, swivel, pivot and vertical extension adjustment capabilities.

• Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm

mounting holes for flexible mounting solutions.

• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier set up with an elegant viewing experience.

• Extensive digital connectivity with DP, HDMI and USB 3.0 helps future-proof your monitor.

• Plug and play capability if supported by your system.

• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.

• Security lock slot.

• 0.3 W standby power when in the sleep mode (without USB upstream cable).

• Optimize eye comfort with a flicker-free screen.

NOTE: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort.

6 | About Your Monitor

Identifying Parts and Controls

Front view

1 2

Label Description 1 Function buttons (For more information, see Operating the Monitor) 2 Power on/off button (with LED indicator)

About Your Monitor | 7

Back View

3 4

Label Description Use

1 VESA mounting holes (100 mm x 100

mm-behind attached VESA cover)

2 Regulatory label Lists the regulatory approvals.

3 Stand release button Release stand from monitor.

4 Security lock slot Secures monitor with security cable lock

5 Barcode, serial number, and Service

Tag label

6 Cable management slot Use to organize cables by placing them

Wall mount monitor using VESAcompatible wall mount kit (100 mm x 100 mm).

(sold separately).

Refer to this label if you need to contact Dell for technical support.

through the slot.

Side View

8 | About Your Monitor

USB downstream port

Port with battery icon supports BC 1.2.

Bottom View

1 2 3 4 5 6 7

Label Description Use

1 AC power connector To connect the monitor power cable.

2 HDMI connector Connect your computer with HDMI cable.

3 DP connector (in) Connect your computer with DP cable.

4 DP connector (out) DP output for MST (multi-stream transport)

capable monitor. To enable MST, refer to instruction on section “Connecting the Monitor for DP MST

Function”.

NOTE: Remove the rubber plug when using DP out connector.

5 Audio line-out port Connect speakers to playback audio coming through

HDMI or DP audio channels. Only supports 2-channel audio. NOTE: The audio line-out port does not support headphones.

6 USB upstream port Connect the USB cable that comes with your monitor

to the computer. Once this cable is connected, you can use the USB downstream connectors on the monitor.

7 USB downstream ports

(2)*

8 Stand lock Lock the stand to the monitor using a M3 x 6 mm

*To avoid signal interference, when a wireless USB device has been connected to a USB downstreamport, it is NOT recommended to connect any other USB devices to the adjacent port(s).

Connect your USB device. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.

NOTE: Port with battery icon supports BC 1.2.

(U2719D/U2719DX)/ M3 x 8 mm (U2419H/U2419HX) screw (screw not included).

About Your Monitor | 9

Monitor Specifications

Model U2419H/U2419HX U2719D/U2719DX

Screen type Active matrix - TFT LCD Active matrix - TFT LCD

Panel Type In-plane switching Technology In-plane switching Technology

Aspect ratio 16:9 16:9

Viewable image dimensions

Diagonal 60.47 cm (23.8 inches)

Active Area

Horizontal 52 7.04 mm (20.7 5 inches) 596.74 mm (23.49 inches)

Vertical 296.46 mm (11.67 inches) 335.66 mm (13.21 inches)

Area 156246.3 mm2 (242.15 inches2) 200301.7 mm2 (310.30 inches2)

Pixel pitch 0.2745 mm x 0.2745 mm 0.233 mm x 0.233 mm

Pixel per inch (PPI) 92.5 109

Viewing angle Horizontal 178° (typical) 178° (typical) Vertical 178° (typical) 178° (typical) Brightness 250 cd/m² (typical) 350 cd/m² (typical)

Contrast ratio 1000 to 1 (typical) 1000 to 1 (typical)

Display screen coating Anti-glare treatment of the front

polarizer (3H) hard coating

Backlight LED LED

Response Time (Gray to Gray)

Color depth 16.7 million colors 16.7 million colors

Color gamut* 99% sRGB

Calibration accuracy Delta E < 2 (average) Delta E < 2 (average)

5 ms (FAST mode) 8 ms (NORMAL mode)

99% REC709 85% DCI-P3

68.47 cm (27 inches)

Anti-glare treatment of the front polarizer (3H) hard coating

5 ms (FAST mode) 8 ms (NORMAL mode)

99% sRGB 99% REC709 85% DCI-P3

10 | About Your Monitor

Connectivity •1 x DP 1.4 (HDCP 1.4)

•1 x DP (out) with MST (HDCP

1.4)

•1 x HDMI 1.4 (HDCP 1.4)

•2 x USB 3.0 downstream port

•2 x USB 3.0 with BC1.2

charging capability at 2A (max)

•1 x USB 3.0 upstream port

•1 x Analog 2.0 audio line out

(3.5mm jack)

Border width (edge of monitor to active area)

Adjustability

Height adjustable stand

Tilt -5° to 21° -5° to 21°

Swivel -40° to 40° -40° to 40°

Cable management Yes Yes

Dell Display Manager (DDM)Compatibility

Security Security lock slot (cable lock

* At panel native only, under Custom Mode preset.

5.0 mm (Top)

5.1 mm (Left/Right)

8.0 mm (Bottom)

130 mm 130 mm

Easy Arrange and other key features

sold separately) Anti-theft stand lock slot (to panel)

•1 x DP 1.4 (HDCP 1.4)

•1 x DP (out) with MST (HDCP

1.4)

•1 x HDMI 1.4 (HDCP 1.4)

•2 x USB 3.0 downstream port

•2 x USB 3.0 with BC1.2

charging capability at 2A (max)

•1 x USB 3.0 upstream port

•1 x Analog 2.0 audio line out

(3.5mm jack)

6.90 mm (Top)

6.90 mm (Left/Right)

8.1 mm (Bottom)

Easy Arrange and other key features

Security lock slot (cable lock sold separately) Anti-theft stand lock slot (to panel)

Resolution Specifications

Model U2419H/U2419HX U2719D/U2719DX

Horizontal scan range 30 khz to 83khz 30 khz to 90khz

Vertical scan range 56 Hz to 76 Hz 56 Hz to 76 Hz

Maximum preset resolution 1920 x 1080 at 60 Hz 2560 x 1440 at 60 Hz

Video display capabilities (DP & HDMI playback)

480i, 480p, 576i, 576p, 720p, 1080i, 1080p

About Your Monitor | 11

480i, 480p, 576i, 576p, 720p, 1080i, 1080p

Preset Display Modes

(kHz)

(Hz)

Vertical)

U2419H/U2419HX

Display Mode Horizontal

Frequency

720 x 400 31.5 70.0 28.3 -/+

VESA, 640 x 480 31.5 60.0 25.2 - /-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 900 60.0 60.0 108.0 - /+

VESA, 1920 x 1080 6 7.5 60.0 148.5 +/+

U2719D/U2719DX

Vertical Frequency

Pixel Clock (MHz)

Sync Polarity (Horizontal/

Display Mode Horizontal

Frequency (kHz)

720 x 400 31.5 70.0 28.3 -/+

VESA, 640 x 480 31.5 60.0 25.2 - /-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 1200 75.0 60.0 162.0 + /+

VESA, 1920 x 1080 6 7.5 60.0 148.5 +/+

VESA, 2048 x 1080 66.58 60.0 147.16 +/-

CVR, 2560 x 1440 88.8 60.0 241.5 +/-

Vertical Frequency (Hz)

Pixel Clock (MHz)

12 | About Your Monitor

Sync Polarity (Horizontal/ Vertical)

MST Multi-Stream Transport (MST) Modes

U2419H/U2419HX

MST Source Monitor Maximum number of external monitors that can be

supported.

1920 x 1080/60 Hz

1920 x 1080/60 Hz 3

NOTE: Maximum external monitor resolution supported is 1920 x 1080 60Hz only.

U2719D/U2719DX

MST Source Monitor Maximum number of external monitors that can be

supported.

2560 x 1440/60 Hz

2560 x 1440/60 Hz 1

NOTE: Maximum external monitor resolution supported is 2560 x 1440 60Hz only.

Electrical Specifications

Model U2419H/U2419HX/U2719D/U2719DX

Video input signals •Digital video signal for each dierential line

Per dierential line at 100 ohm impedance

•DP/HDMI signal input support

Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.6 A (maximum) Inrush current 120 V: 30 A (Max.)

240 V: 60 A (Max.)

About Your Monitor | 13

Physical Characteristics

Model U2419H/U2419HX U2719D/U2719DX

Connector type •DP connector (include DP

in and DP out)

•HDMI connector

•Audio line-out

•USB 3.0 upstream port

connector

•USB 3.0 downstream port connector x 4

(Port with supports BC 1.2.)

Signal cable type DP to DP 1.8 M cable

(U2419H/U2719D) HDMI 1.8 M cable (U2419HX/U2719DX) USB 3.0 1.8 M cable

Dimensions (with stand)

Height (extended)

Height (compressed)

Width

Depth

Dimensions (without stand)

Height

Width

Depth

Stand dimensions

Height (extended)

Height (compressed)

Width

Depth

478.4 mm (18.84 inches) 520.2 mm (20.48 inches)

348.4 mm (13.72 inches) 390.2 mm (15.36 inches)

538.5 mm (21.20 inches) 612.2 mm (24.10 inches)

165.0 mm (6.50 inches) 180.0 mm (7.09 inches)

313.7 mm (12.35 inches) 355.0 mm (13.98 inches)

538.5 mm (21.20 inches) 612.2 mm (24.10 inches)

39.0 mm (1.54 inches) 39.0 mm (1.54 inches)

393.5 mm (15.49 inches) 413.6 mm (16.28 inches)

347.0 mm (13.66 inches) 367.1 mm (14.45 inches)

218.0 mm (8.58 inches) 230.0 mm (9.06 inches)

165.0 mm (6.50 inches) 180.0 mm (7.09 inches)

battery icon

•DP connector (include DP in and DP out)

•HDMI connector

•Audio line-out

•USB 3.0 upstream port

connector

•USB 3.0 downstream port connector x 4

(Port with supports BC 1.2.)

DP to DP 1.8 M cable (U2419H/U2719D) HDMI 1.8 M cable (U2419HX/U2719DX) USB 3.0 1.8 M cable

battery icon

14 | About Your Monitor

Weight

Weight with packaging

Weight with stand assembly and cables

Weight without stand assembly (For wall mount or VESA mount considerations

- no cables) Weight of stand assembly 1.59 kg (3.50 lb) 1.72 kg (3.79 lb)

7.32 kg (16.14 lb) 8.52 kg (18.78 lb)

5.09 kg (11.22 lb) 5.96 kg (13.14 lb)

3.14 kg (6.92 lb) 3.92 kg (8.64 lb)

Environmental Characteristics

Model U2419H/U2419HX/U2719D/U2719DX

Compliant Standards

•ENERGY STAR certified Monitor

•EPEAT Gold registered in the U.S. EPEAT registration varies by country.

See www.epeat.net for registration status by country.

•TCO Certified Display

•RoHS Compliant

•BFR/PVC Free monitor (excluding external cables)

•Meets NFPA 99 leakage current requirements

•Arsenic-Free glass and Mercury-Free for the panel only

Temperature

Operating 0°C to 40°C (32°F to 104°F)

Non-operating –20°C to 60°C (–4°F to 140°F)

Humidity

Operating 10% to 80% (non-condensing)

Non-operating 5% to 90% (non-condensing)

Altitude

Operating 5,000 m (16,404 ft) (maximum)

Non-operating 12,192 m (40,000 ft) (maximum)

Thermal dissipation

U2419H/U2419HX 232.03 BTU/hour (maximum)

58.02 BTU/hour (typical)

U2719D/U2719DX 252.5 BTU/hour (maximum)

102.4 BTU/hour (typical)

About Your Monitor | 15

Power Management Modes

If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.

U2419H/U2419HX

VESA Modes

Normal operation

Active-off mode

Horizontal Sync

Vertical Sync

Video Power Indicator Power Consumption

Active Active Active White 68 W (maximum)**

17 W (typical)

Inactive Inactive Off White

Less than 0.3 W

(Glowing)

Switch off - - - Off Less than 0.3 W

Energy Star Power Consumption

TEC

13.08 W***

42.21 kWh****

U2719D/U2719DX

VESA Modes

Normal operation

Active-off mode

Horizontal Sync

Vertical Sync

Video Power Indicator Power Consumption

Active Active Active White 74 W (maximum)**

30 W (typical)

Inactive Inactive Off White

Less than 0.3 W

(Glowing)

Switch off - - - Off Less than 0.3 W

Energy Star Power Consumption

TEC

19.40 W***

61.61 kWh****

16 | About Your Monitor

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