Dell U2719D User Manual

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Dell UltraSharp U2419H/U2419HX/ U2719D/U2719DX

User’s Guide

Model: U2419H/U2419HX/U2719D/U2719DX Regulatory model: U2419Ht/U2719Dt

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

2018 – 08

Rev. A00

Contents

About Your Monitor .................................5

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Monitor Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . 22

Setting Up the Monitor .............................23

Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . . . 25

Adjusting the Rotation Display Settings of Your System . . . . . . . . . . 26

Connecting Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Removing the Monitor Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Operating the Monitor ..............................31

Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . .31

Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . 34

Contents | 3

Troubleshooting ...................................45

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Appendix.........................................50

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . . 50

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

4 | Contents

About Your Monitor

Package Contents

Your monitor ships with the components shown below. Make sure that you have received all the components and Contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your monitor.

Somefeatures or media may not be available in certain countries.

Monitor

Stand riser

Stand base

Power cable (varies by country)

USB 3.0 upstream cable (enables the USB ports on the monitor)

About Your Monitor | 5

DP cable (DP to DP, U2419H/ U2719D only)

HDMI cable (U2419HX/U2719DX only)

•Quick Setup Guide

•Safety,Environmental,and

Regulatory Information

•Factory Calibration Report

Product Features

The Dell UltraSharp U2419H/U2419HX/U2719D/U2719DX monitor has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:

• U2419H/U2419HX: 60.47 cm (23.8-inch) active area display (Measured diagonally) 1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions.

• U2719D/U2719DX: 68.47 cm (27-inch) active area display (Measured diagonally) 2560 x 1440 (16:9) resolution, plus full-screen support for lower resolutions.

• Wide viewing angles with 99% sRGB color with an average Delta E<2.

• Tilt, swivel, pivot and vertical extension adjustment capabilities.

• Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm

mounting holes for flexible mounting solutions.

• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier set up with an elegant viewing experience.

• Extensive digital connectivity with DP, HDMI and USB 3.0 helps future-proof your monitor.

• Plug and play capability if supported by your system.

• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.

• Security lock slot.

• 0.3 W standby power when in the sleep mode (without USB upstream cable).

• Optimize eye comfort with a flicker-free screen.

NOTE: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort.

6 | About Your Monitor

Identifying Parts and Controls

Front view

1 2

Label Description 1 Function buttons (For more information, see Operating the Monitor) 2 Power on/off button (with LED indicator)

About Your Monitor | 7

Back View

3 4

Label Description Use

1 VESA mounting holes (100 mm x 100

mm-behind attached VESA cover)

2 Regulatory label Lists the regulatory approvals.

3 Stand release button Release stand from monitor.

4 Security lock slot Secures monitor with security cable lock

5 Barcode, serial number, and Service

Tag label

6 Cable management slot Use to organize cables by placing them

Wall mount monitor using VESAcompatible wall mount kit (100 mm x 100 mm).

(sold separately).

Refer to this label if you need to contact Dell for technical support.

through the slot.

Side View

8 | About Your Monitor

USB downstream port

Port with battery icon supports BC 1.2.

Bottom View

1 2 3 4 5 6 7

Label Description Use

1 AC power connector To connect the monitor power cable.

2 HDMI connector Connect your computer with HDMI cable.

3 DP connector (in) Connect your computer with DP cable.

4 DP connector (out) DP output for MST (multi-stream transport)

capable monitor. To enable MST, refer to instruction on section “Connecting the Monitor for DP MST

Function”.

NOTE: Remove the rubber plug when using DP out connector.

5 Audio line-out port Connect speakers to playback audio coming through

HDMI or DP audio channels. Only supports 2-channel audio. NOTE: The audio line-out port does not support headphones.

6 USB upstream port Connect the USB cable that comes with your monitor

to the computer. Once this cable is connected, you can use the USB downstream connectors on the monitor.

7 USB downstream ports

(2)*

8 Stand lock Lock the stand to the monitor using a M3 x 6 mm

*To avoid signal interference, when a wireless USB device has been connected to a USB downstreamport, it is NOT recommended to connect any other USB devices to the adjacent port(s).

Connect your USB device. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.

NOTE: Port with battery icon supports BC 1.2.

(U2719D/U2719DX)/ M3 x 8 mm (U2419H/U2419HX) screw (screw not included).

About Your Monitor | 9

Monitor Specifications

Model U2419H/U2419HX U2719D/U2719DX

Screen type Active matrix - TFT LCD Active matrix - TFT LCD

Panel Type In-plane switching Technology In-plane switching Technology

Aspect ratio 16:9 16:9

Viewable image dimensions

Diagonal 60.47 cm (23.8 inches)

Active Area

Horizontal 52 7.04 mm (20.7 5 inches) 596.74 mm (23.49 inches)

Vertical 296.46 mm (11.67 inches) 335.66 mm (13.21 inches)

Area 156246.3 mm2 (242.15 inches2) 200301.7 mm2 (310.30 inches2)

Pixel pitch 0.2745 mm x 0.2745 mm 0.233 mm x 0.233 mm

Pixel per inch (PPI) 92.5 109

Viewing angle Horizontal 178° (typical) 178° (typical) Vertical 178° (typical) 178° (typical) Brightness 250 cd/m² (typical) 350 cd/m² (typical)

Contrast ratio 1000 to 1 (typical) 1000 to 1 (typical)

Display screen coating Anti-glare treatment of the front

polarizer (3H) hard coating

Backlight LED LED

Response Time (Gray to Gray)

Color depth 16.7 million colors 16.7 million colors

Color gamut* 99% sRGB

Calibration accuracy Delta E < 2 (average) Delta E < 2 (average)

5 ms (FAST mode) 8 ms (NORMAL mode)

99% REC709 85% DCI-P3

68.47 cm (27 inches)

Anti-glare treatment of the front polarizer (3H) hard coating

5 ms (FAST mode) 8 ms (NORMAL mode)

99% sRGB 99% REC709 85% DCI-P3

10 | About Your Monitor

Connectivity •1 x DP 1.4 (HDCP 1.4)

•1 x DP (out) with MST (HDCP

1.4)

•1 x HDMI 1.4 (HDCP 1.4)

•2 x USB 3.0 downstream port

•2 x USB 3.0 with BC1.2

charging capability at 2A (max)

•1 x USB 3.0 upstream port

•1 x Analog 2.0 audio line out

(3.5mm jack)

Border width (edge of monitor to active area)

Adjustability

Height adjustable stand

Tilt -5° to 21° -5° to 21°

Swivel -40° to 40° -40° to 40°

Cable management Yes Yes

Dell Display Manager (DDM)Compatibility

Security Security lock slot (cable lock

* At panel native only, under Custom Mode preset.

5.0 mm (Top)

5.1 mm (Left/Right)

8.0 mm (Bottom)

130 mm 130 mm

Easy Arrange and other key features

sold separately) Anti-theft stand lock slot (to panel)

•1 x DP 1.4 (HDCP 1.4)

•1 x DP (out) with MST (HDCP

1.4)

•1 x HDMI 1.4 (HDCP 1.4)

•2 x USB 3.0 downstream port

•2 x USB 3.0 with BC1.2

charging capability at 2A (max)

•1 x USB 3.0 upstream port

•1 x Analog 2.0 audio line out

(3.5mm jack)

6.90 mm (Top)

6.90 mm (Left/Right)

8.1 mm (Bottom)

Easy Arrange and other key features

Security lock slot (cable lock sold separately) Anti-theft stand lock slot (to panel)

Resolution Specifications

Model U2419H/U2419HX U2719D/U2719DX

Horizontal scan range 30 khz to 83khz 30 khz to 90khz

Vertical scan range 56 Hz to 76 Hz 56 Hz to 76 Hz

Maximum preset resolution 1920 x 1080 at 60 Hz 2560 x 1440 at 60 Hz

Video display capabilities (DP & HDMI playback)

480i, 480p, 576i, 576p, 720p, 1080i, 1080p

About Your Monitor | 11

480i, 480p, 576i, 576p, 720p, 1080i, 1080p

Preset Display Modes

(kHz)

(Hz)

Vertical)

U2419H/U2419HX

Display Mode Horizontal

Frequency

720 x 400 31.5 70.0 28.3 -/+

VESA, 640 x 480 31.5 60.0 25.2 - /-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 900 60.0 60.0 108.0 - /+

VESA, 1920 x 1080 6 7.5 60.0 148.5 +/+

U2719D/U2719DX

Vertical Frequency

Pixel Clock (MHz)

Sync Polarity (Horizontal/

Display Mode Horizontal

Frequency (kHz)

720 x 400 31.5 70.0 28.3 -/+

VESA, 640 x 480 31.5 60.0 25.2 - /-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 1200 75.0 60.0 162.0 + /+

VESA, 1920 x 1080 6 7.5 60.0 148.5 +/+

VESA, 2048 x 1080 66.58 60.0 147.16 +/-

CVR, 2560 x 1440 88.8 60.0 241.5 +/-

Vertical Frequency (Hz)

Pixel Clock (MHz)

12 | About Your Monitor

Sync Polarity (Horizontal/ Vertical)

MST Multi-Stream Transport (MST) Modes

U2419H/U2419HX

MST Source Monitor Maximum number of external monitors that can be

supported.

1920 x 1080/60 Hz

1920 x 1080/60 Hz 3

NOTE: Maximum external monitor resolution supported is 1920 x 1080 60Hz only.

U2719D/U2719DX

MST Source Monitor Maximum number of external monitors that can be

supported.

2560 x 1440/60 Hz

2560 x 1440/60 Hz 1

NOTE: Maximum external monitor resolution supported is 2560 x 1440 60Hz only.

Electrical Specifications

Model U2419H/U2419HX/U2719D/U2719DX

Video input signals •Digital video signal for each dierential line

Per dierential line at 100 ohm impedance

•DP/HDMI signal input support

Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.6 A (maximum) Inrush current 120 V: 30 A (Max.)

240 V: 60 A (Max.)

About Your Monitor | 13

Physical Characteristics

Model U2419H/U2419HX U2719D/U2719DX

Connector type •DP connector (include DP

in and DP out)

•HDMI connector

•Audio line-out

•USB 3.0 upstream port

connector

•USB 3.0 downstream port connector x 4

(Port with supports BC 1.2.)

Signal cable type DP to DP 1.8 M cable

(U2419H/U2719D) HDMI 1.8 M cable (U2419HX/U2719DX) USB 3.0 1.8 M cable

Dimensions (with stand)

Height (extended)

Height (compressed)

Width

Depth

Dimensions (without stand)

Height

Width

Depth

Stand dimensions

Height (extended)

Height (compressed)

Width

Depth

478.4 mm (18.84 inches) 520.2 mm (20.48 inches)

348.4 mm (13.72 inches) 390.2 mm (15.36 inches)

538.5 mm (21.20 inches) 612.2 mm (24.10 inches)

165.0 mm (6.50 inches) 180.0 mm (7.09 inches)

313.7 mm (12.35 inches) 355.0 mm (13.98 inches)

538.5 mm (21.20 inches) 612.2 mm (24.10 inches)

39.0 mm (1.54 inches) 39.0 mm (1.54 inches)

393.5 mm (15.49 inches) 413.6 mm (16.28 inches)

347.0 mm (13.66 inches) 367.1 mm (14.45 inches)

218.0 mm (8.58 inches) 230.0 mm (9.06 inches)

165.0 mm (6.50 inches) 180.0 mm (7.09 inches)

battery icon

•DP connector (include DP in and DP out)

•HDMI connector

•Audio line-out

•USB 3.0 upstream port

connector

•USB 3.0 downstream port connector x 4

(Port with supports BC 1.2.)

DP to DP 1.8 M cable (U2419H/U2719D) HDMI 1.8 M cable (U2419HX/U2719DX) USB 3.0 1.8 M cable

battery icon

14 | About Your Monitor

Weight

Weight with packaging

Weight with stand assembly and cables

Weight without stand assembly (For wall mount or VESA mount considerations

- no cables) Weight of stand assembly 1.59 kg (3.50 lb) 1.72 kg (3.79 lb)

7.32 kg (16.14 lb) 8.52 kg (18.78 lb)

5.09 kg (11.22 lb) 5.96 kg (13.14 lb)

3.14 kg (6.92 lb) 3.92 kg (8.64 lb)

Environmental Characteristics

Model U2419H/U2419HX/U2719D/U2719DX

Compliant Standards

•ENERGY STAR certified Monitor

•EPEAT Gold registered in the U.S. EPEAT registration varies by country.

See www.epeat.net for registration status by country.

•TCO Certified Display

•RoHS Compliant

•BFR/PVC Free monitor (excluding external cables)

•Meets NFPA 99 leakage current requirements

•Arsenic-Free glass and Mercury-Free for the panel only

Temperature

Operating 0°C to 40°C (32°F to 104°F)

Non-operating –20°C to 60°C (–4°F to 140°F)

Humidity

Operating 10% to 80% (non-condensing)

Non-operating 5% to 90% (non-condensing)

Altitude

Operating 5,000 m (16,404 ft) (maximum)

Non-operating 12,192 m (40,000 ft) (maximum)

Thermal dissipation

U2419H/U2419HX 232.03 BTU/hour (maximum)

58.02 BTU/hour (typical)

U2719D/U2719DX 252.5 BTU/hour (maximum)

102.4 BTU/hour (typical)

About Your Monitor | 15

Power Management Modes

If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.

U2419H/U2419HX

VESA Modes

Normal operation

Active-off mode

Horizontal Sync

Vertical Sync

Video Power Indicator Power Consumption

Active Active Active White 68 W (maximum)**

17 W (typical)

Inactive Inactive Off White

Less than 0.3 W

(Glowing)

Switch off - - - Off Less than 0.3 W

Energy Star Power Consumption

TEC

13.08 W***

42.21 kWh****

U2719D/U2719DX

VESA Modes

Normal operation

Active-off mode

Horizontal Sync

Vertical Sync

Video Power Indicator Power Consumption

Active Active Active White 74 W (maximum)**

30 W (typical)

Inactive Inactive Off White

Less than 0.3 W

(Glowing)

Switch off - - - Off Less than 0.3 W

Energy Star Power Consumption

TEC

19.40 W***

61.61 kWh****

16 | About Your Monitor

The OSD operates only in the normal operation mode. If you press any button in the activeoff mode, one of the following message is displayed:

Dell UltraSharp 24 Monitor

No DP signal from your device.

Press any key on the keyboard or move the mouse to wake it up.

If there is no display, press the monitor button again to select

the correct input source.

U2419H/U2419HX

Dell UltraSharp 27 Monitor

No DP signal from your device.

Press any key on the keyboard or move the mouse to wake it up.

If there is no display, press the monitor button again to select

the correct input source.

U2719D/U2719DX

*Zero power consumption in OFF mode can only be achieved by disconnecting

the AC mains cable from the monitor.

**Maximum power consumption with maximum luminance.

***Power consumption of on mode as defined in Energy Star 7.0 version.

****Total energy consumption in kWh as defined in Energy Star 7.0 version.

This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.

Activate the computer and the monitor to gain access to the OSD.

NOTE: This monitor is ENERGY STAR -compliant.

About Your Monitor | 17

Pin Assignments

DP connector (in)

Pin number 20-pin side of theconnected signal cable

1 ML3(n)

2 GND

3 ML3(p)

4 ML2(n)

5 GND

6 ML2(p)

7 ML1(n)

8 GND

9 ML1(p)

10 ML0(n)

11 GND

12 ML0(p)

13 CONFIG1

14 CONFIG2

15 AUX CH (p)

16 GND

17 AUX CH (n)

18 Hot Plug Detect

19 Return

20 DP_PWR

18 | About Your Monitor

DP connector (out)

Pin number 20-pin side of theconnected signal cable

1 ML0(p)

2 GND

3 ML0(n)

4 ML1(p)

5 GND

6 ML1(n)

7 ML2(p)

8 GND

9 ML2(n)

10 ML3(p)

11 GND

12 ML3(n)

13 CONFIG1

14 CONFIG2

15 AUX CH(p)

16 GND

17 AUX CH(n)

18 Hot Plug Detect

19 Return

20 DP_PWR

About Your Monitor | 19

HDMI connector

Pin number 19-pin side of theconnected signal cable

1 TMDS DATA 2+

2 TMDS DATA 2 SHIELD

3 TMDS DATA 2-

4 TMDS DATA 1+

5 TMDS DATA 1 SHIELD

6 TMDS DATA 1-

7 TMDS DATA 0+

8 TMDS DATA 0 SHIELD

9 TMDS DATA 0-

10 TMDS CLOCK+

11 TMDS CLOCK SHIELD

12 TMDS CLOCK-

13 CEC

14 Reserved (N.C. on device)

15 DDC CLOCK (SCL)

16 DDC DATA (SDA)

17 DDC/CEC Ground

18 +5 V POWER

19 HOT PLUG DETECT

20 | About Your Monitor

Universal Serial Bus (USB)

This section gives you information about the USB ports available on your monitor.

NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC 1.2

compliance devices; up to 0.9 A on the other 2 USB downstream ports.

Your computer has the following USB ports:

• 1 upstream - bottom

• 4 downstream - 2 at left side, 2 at bottom

Power Charging Port - the ports with battery icon supports fast current charging capability if the device is BC 1.2 compatible.

NOTE: The monitor’s USB ports work only when the monitor is on or in the power save

mode. If you turn off the monitor and then turn it on, the attached peripherals may take a few seconds to resume normal functionality.

Transfer speed Data rate Power consumption

SuperSpeed 5 Gbps 4.5 W (Max., each port)

Hi-Speed 480 Mbps 4.5 W (Max., each port)

Full speed 12 Mbps 4.5 W (Max., each port)

USB upstream port USB downstreamport

Pin number Signal name Pin number Signal name

1 VBUS 1 VBUS

2 D- 2 D-

3 D+ 3 D+

4 GND 4 GND

5 StdB_SSTX- 5 StdA_SSRX-

6 StdB_SSTX+ 6 StdA_SSRX+

7 GND_DRAIN 7 GND_DRAIN

8 StdB_SSRX- 8 StdA_SSTX-

9 StdB_SSRX+ 9 StdA_SSTX+

Shell Shield Shell Shield

About Your Monitor | 21

Plug-and-Play

You can install the monitor in any Plug-and-Play-compatible system. The monitor automatically provides the computer system with its extended display identification data (EDID) using display data channel (DDC) protocols so the computer can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see

Operating the Monitor.

LCD Monitor Quality and Pixel Policy

During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: http://www.dell.com/support/monitors.

22 | About Your Monitor

Setting Up the Monitor

Attaching the Stand

NOTE: The stand riser and stand base are detached when the monitor is shipped

from the factory.

NOTE: The procedure below is applicable for the default stand. If you purchased

any other stand, see the documentation shipped with the stand to set it up.

CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the

display panel.

To attach the monitor stand:

1 Align the stand base protruded blocks to the matching slot on the stand.

2 Insert the stand base blocks fully into the stand slot.

3 Lift the screw handle and turn the screw clockwise.

4 After fully tightening the screw, fold the screw handle flat within the recess.

Setting Up the Monitor | 23

1 Remove the monitor protective cover and place the monitor with its front facing

downward on it.

2 Insert the two tabs on the upper part of the stand to the groove on the back of

the monitor. 3 Press the stand down till it snaps into its place.

24 | Setting Up the Monitor

Using the Tilt, Swivel, and Vertical Extension

NOTE: This is applicable for a monitor with a stand. If you purchased any other

stand, refer to the respective stand setup guide for set up instructions.

Tilt, Swivel and Vertical Extension

With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle.

5°

40°

130 mm

21°

40°

NOTE: The stand is detached when the monitor is shipped from the factory.

Rotating the Monitor

Before you rotate the monitor, your monitor should be fully vertically extended and fully tilted up to avoid hitting the bottom edge of the monitor.

90°

NOTE: To use the Display Rotation function (Landscape versus Portrait view) with

your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates.

NOTE: When in the Portrait View Mode, you may experience performance degradation

in graphic-intensive applications (3D Gaming and etc.).

Setting Up the Monitor | 25

Adjusting the Rotation Display Settings of Your System

After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your System.

NOTE: If you are using the monitor with a non-Dell computer, you need to go the

graphics driver website or your computer manufacturer website for information on rotating the ’contents’ on your display.

To adjust the Rotation Display Settings:

1 Right-click on the desktop and click Properties.

2 Select the Settings tab and click Advanced.

3 If you have an AMD graphics card, select the Rotation tab and set the preferred

rotation. 4 If you have an nVidia graphics card, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation. 5 If you have an Intel® graphics card, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the preferred rotation.

NOTE: If you do not see the rotation option or it is not working correctly, go to

www.dell.com/support and download the latest driver for your graphics card.

Connecting Your Monitor

WARNING: Before you begin any of the procedures in this section, follow the

Safety Instructions.

To connect your monitor to the computer:

1 Turn o your computer.

2 Connect the HDMI/DP-DP/USB cable from your monitor to thecomputer. 3 Switch on your monitor.

4 Select the correct input source at monitor OSD Menu and turn on your computer.

NOTE: U2419H/U2419HX/U2719D/U2719DX default setting is DP 1.4. A DP 1.1 Graphic

card may not display normally. Please refer to “product specific problems – No image

when using DP connection to the PC” to change default setting.

26 | Setting Up the Monitor

Connecting the HDMI cable

HDMI

Connecting the DP cable

HDMI

Setting Up the Monitor | 27

Connecting the monitor for DP Multi-Stream Transport (MST)

function

DP DP out

NOTE: Supports the DP MST feature. To make use of this feature, your PC

Graphics Card must be certified to DP1.2 with MST option.

NOTE: Remove the rubber plug when using DP out connector.

Connecting the USB cable

USB

28 | Setting Up the Monitor

Organizing Your Cables

After attaching all necessary cables to your monitor and computer, (see Connect-

ing Your Monitor for cable attachment) organize all cables as shown above.

Removing the Monitor Stand

CAUTION: To prevent scratches on the LCD screen while removing the stand,make sure that the monitor is placed on a soft, clean surface.

NOTE: The procedure below is applicable for the default stand. If you purchased

any other stand, see the documentation shipped with the stand to set it up.

To remove the stand:

1 Place the monitor on a soft cloth or cushion.

2 Press and hold the stand-release button.

3 Lift the stand up and away from the monitor.

Setting Up the Monitor | 29

Wall Mounting (Optional)

NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit.

Refer to the instructions that come with the VESA-compatible wall mounting kit.

1 Place the monitor on a soft cloth or cushion on a stable, at table.

2 Remove the stand.

3 Use a Phillips crosshead screwdriver to remove the four screws securing the

plastic cover.

4 Attach the mounting bracket from the wall mounting kit to the monitor.

5 Mount the monitor on the wall by following the instructions that comes with the

wall mounting kit.

NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum

weight/load bearing capacity of 3.14 kg (U2419H/U2419HX)/3.92 kg (U2719D/

U2719DX).

30 | Setting Up the Monitor

Operating the Monitor

3 4 51 2

Turning on the Monitor

Press the button to turn on the monitor.

Using the Front Panel Controls

Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.

Operating the Monitor | 31

The following table describes the front panel buttons:

Front-Panel Button Description

Shortcut key:

Preset Modes

Shortcut key:

Input Source

Exit

Power (with power light

indicator)

Use this button to choose from a list of preset colormodes.

Use this button to choose from a list of Input Source.

Use this menu button to launch the on-screen display (OSD) and select the OSD menu.

See Accessing the Menu System.

Use this button to go back to the main menu or exit the OSD main menu.

Use the Power button to turn the monitor On and Off. The white LED indicates the monitor is On and fully functional.

A glowing white LED indicates DPMS Power Save Mode.

32 | Operating the Monitor

Front-Panel Button

2 31

Use the buttons on the front of the monitor to adjust the image settings.

Front Panel Button Description

Up Down

Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu.

Use the OK button to confirm your selection.

Use the Back button to go back to the previous menu.

Back

Operating the Monitor | 33

Using the On-Screen Display (OSD) Menu

Accessing the Menu System

NOTE: Any changes you make using the OSD menu are automatically saved if

youmove to another OSD menu, exit the OSD menu, or wait for the OSD menu todisappear.

1 Press the button to launch the OSD menu and display the main menu.

Dell UltraSharp 24/27 Monitor

Brightness/Contrast

Input Source

Color

Display

Personalize

Others

75 %

2 Press the and buttons to move between options. As you move from one

icon to another, the option name is highlighted.

3 Press the or or button once to activate the highlighted option.

4 Press the and buttons to select the desired parameter.

5 Press to enter the slide bar and then use the or button, according to the

indicators on the menu, to make your changes.

6 Select the to return to previous menu or to accept and return to previous

menu.

34 | Operating the Monitor

Icon Menu and

Description

Submenus

Brightness/ Contrast

Use this menu to activate Brightness/Contrast adjustment.

Dell UltraSharp 24/27 Monitor

Brightness/Contrast

Input Source

Color

Display

Personalize

Others

Brightness Brightness adjusts the luminance of the backlight

(minimum 0; maximum 100).

Press the button to increase brightness.

Press the button to decrease brightness.

Contrast Adjust the Brightness first, and then adjust Contrast only if

further adjustment is necessary.

Press the button to increase contrast and press the button to decrease contrast (between 0 and 100).

Contrast adjusts the difference between darkness and lightness on the monitor.

Input Source Use the Input Source menu to select between different

video inputs that are be connected to your monitor.

75 %

Dell UltraSharp 24/27 Monitor

Brightness/Contrast

Input Source

Color

Display

Personalize

Others

HDMI

Auto select

Reset Input Source

Operating the Monitor | 35

Icon Menu and

Submenus

DP Select DP input when you are using the DP (DisplayPort)

HDMI

Description

connector.

Use to select the DP input source.

Select the HDMI input when you are using the HDMI connector.

Use to select the HDMI input source.

Auto Select

Use to select Auto Select, the monitor scans for available input sources.

Reset Input Source

Resets your monitor’s Input Source settings to the factory defaults.

Color Use the Color menu to adjust the color setting mode.

Dell UltraSharp 24/27 Monitor

Brightness/Contrast

Input Source

Color

Display

Personalize

Others

Preset Modes

Input Color Format

Reset Color

Standard

RGB

36 | Operating the Monitor

Icon Menu and

Submenus

Preset Modes When you select Preset Modes, you can choose Standard,

Description

ComfortView, Multiscreen Match, Movie, Game, Color Temp. or Custom Color from the list.

Dell UltraSharp 24/27 Monitor

Brightness/Contrast

Input Source Input Color Format

Color

Display

Personalize

Others

Preset Modes

Reset Color

Standard

ComfortView

Multiscreen Match

Movie

Game

Color Temp.

Custom Color

•Standard: Default color settings. This is the default preset mode.

•ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes.

NOTE: To reduce the risk of eye strain and neck/arm/back/ shoulders pain from using the monitor for long periods of time, we suggest you to :

• Set the screen about 20 to 28 inches (50-70 cm) from your

eyes.

• Blink frequently to moisten or rewet your eyes when working

with the monitor.

• Take regular and frequent breaks for 20 minutes every two

hours.

• Look away from your monitor and gaze at a distant object at

20 feet away for at least 20 seconds during the breaks.

• Perform stretches to relieve tension in the neck/arm/back/

shoulders during the breaks.

•Multiscreen Match: Option to allow matching of the white backgrounds on multiple monitors.

•Movie: Ideal for movies.

•Game: Ideal for most gaming applications.

•Color Temp.: The screen appears warmer with a red/yellow tint

with slider set at 5,000K or cooler with blue tint with slider set at 10,000K.

•Custom Color: Allows you to manually adjust the color settings. Press the and buttons to adjust the Red, Green, and Blue values and create your own preset color mode.

Operating the Monitor | 37

Icon Menu and

Submenus

Input Color Format

Description

Allows you to set the video input mode to:

•RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI, DP cable.

•YPbPr: Select this option if your DVD player supports only YPbPr output.

Dell UltraSharp 24/27 Monitor

Brightness/Contrast

Input Source Input Color Format

Color

Display

Personalize

Others

Preset Modes

Reset Color

RGB

YPbPr

Hue

Use or to adjust the hue from 0 to 100.

NOTE: Hue adjustment is available only for Movie and Game mode.

Saturation

Use or to adjust the saturation from 0 to 100.

NOTE: Saturation adjustment is available only for Movie and Game mode.

Reset Color Resets your monitor’s color settings to the factory defaults.

38 | Operating the Monitor

Icon Menu and

Description

Submenus

Display Use the Display menu to adjust image.

Dell UltraSharp 24/27 Monitor

Brightness/Contrast

Input Source

Color

Display

Personalize

Others

Aspect Ratio

Sharpness

Response Time

MST

Reset Display

Wide 16:9

Normal

O

Aspect Ratio Adjust the image ratio to Wide 16:9, Auto Resize, 4:3, 1:1.

Sharpness Makes the image look sharper or softer.

Use or to adjust the sharpness from ‘0’ to ‘100’.

Response

Allows you to set the Response Time to Normal or Fast.

Time

MST DP Multi Stream Transport, Set to ON enables MST(DP out), Set

to OFF disables MST function.

Reset Display Restores the display settings to factory defaults.

Menu Select this option to adjust the settings of the OSD, such as, the

languages of the OSD, the amount of time the menu remains on screen, and so on.

Dell UltraSharp 24/27 Monitor

Brightness/Contrast

Input Source

Color

Display

Personalize

Others

Language

Rotation

Transparency

Timer

Reset Menu

English

20 s

Language Set the OSD display to one of eight languages.

(English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).

Operating the Monitor | 39

Icon Menu and

Submenus

Rotation Rotates the OSD by 0/90/180/270 degrees.

Transparency

Timer OSD Hold Time: Sets the length of time the OSD remains active

Reset Menu

Personalize Select from Preset Modes, Brightness/Contrast, Input

Description

You can adjust the menu according to your display rotation.

Select this option to change the menu transparency by using

and (min. 0 / max. 100).

after you press a button.

Use the and buttons to adjust the slider in 1-second increments, from 5 to 60 seconds.

Restore the menu settings to factory defaults.

Source, Aspect Ratio,Rotation set as shortcut key.

Dell UltraSharp 24/27 Monitor

Brightness/Contrast

Input Source

Color

Display

Personalize

Others

Shortcut Key 1

Shortcut Key 2

Power Button LED

USB

Reset Personalization

Preset Modes

Brightness/Contrast

On During Active

O During Standby

Power Button

Allows you to set the state of the power light to save energy.

LED

USB Allows you to enable or disable USB function during monitor

standby mode.

NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged. This option will be greyed out when the USB upstream cable plugs in.

Reset

Restores shortcut keys to factory defaults.

Personalization

40 | Operating the Monitor

Icon Menu and

Description

Submenus

Other

Dell UltraSharp 24/27 Monitor

Brightness/Contrast

Input Source

Color

Display

Personalize

Others

Select this option to adjust the OSD settings, suchas the

DDC/CI, LCD conditioning, and so on.

Display Info Displays the monitor’s current settings.

DDC/CI DDC/CI (Display Data Channel/Command Interface) allows you

to adjust the monitor settings using software on your computer.

Select Off to turn off this feature.

Enable this feature for best user experience and optimum performance of your monitor.

Dell UltraSharp 24/27 Monitor

Brightness/Contrast

Input Source

Color

Display

Personalize

Others

Display Info

DDC/CI

LCD Conditioning

Firmware

Service Tag

Reset Others

Factory Reset

Display Info

DDC/CI

LCD Conditioning

Firmware

Service Tag

Reset Others

Factory Reset

O

33T101

CN073K0

O

Operating the Monitor | 41

Icon Menu and

Submenus

LCD Conditioning

Firmware Firmware version.

Service Tag Show Service Tag.

Reset Others Restores other settings, such as DDC/CI, to factorydefaults.

Description

Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. Select On to start the process.

Dell UltraSharp 24/27 Monitor

Brightness/Contrast

Input Source

Color

Display

Personalize

Others

Display Info

DDC/CI

LCD Conditioning

Firmware

Service Tag

Reset Others

Factory Reset

O

Factory

Restores all OSD settings to the factory defaults.

Reset

NOTE: This monitor has a built-in feature to automatically calibrate the brightness

to compensate for LED aging.

42 | Operating the Monitor

OSD Warning Messages

When the monitor does not support a particular resolution mode, you can see the following message:

U2419H/U2419HX U2719D/U2719DX

Dell UltraSharp 24 Monitor

The current input timing is not supported by the monitor display. Please

change your input timing to

listed timing as per the monitor speciﬁcations.

1920x1080, 60Hz or any other monitor

U2419H/U2419HX

Dell UltraSharp 27 Monitor

The current input timing is not supported by the monitor display. Please

change your input timing to

listed timing as per the monitor speciﬁcations.

2560x1440, 60Hz or any other monitor

U2719D/U2719DX

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1920 x 1080 (U2419H/U2419HX) / 2560 x 1440 (U2719D/U2719DX).

You can see the following message before the DDC/CI function is disabled:

U2419H/U2419HX U2719D/U2719DX

Dell UltraSharp 24 Monitor

The function of adjusting display setting using PC

application will be disabled.

Do you wish to disable DDC/CI function?

Yes No

U2419H/U2419HX

Dell UltraSharp 27 Monitor

The function of adjusting display setting using PC

application will be disabled.

Do you wish to disable DDC/CI function?

Yes No

U2719D/U2719DX

When the monitor enters the Power Save mode, the following message appears:

U2419H/U2419HX U2719D/U2719DX

Dell UltraSharp 24 Monitor

Entering Power Save Mode.

U2419H/U2419HX

Dell UltraSharp 27 Monitor

Entering Power Save Mode.

U2719D/U2719DX

Operating the Monitor | 43

Activate the computer and wake up the monitor to gain access to the OSD.

If you press any button other than the power button, the following messages will appear depending on the selected input:

U2419H/U2419HX U2719D/U2719DX

Dell UltraSharp 24 Monitor

No DP signal from your device.

Press any key on the keyboard or move the mouse to wake it up.

If there is no display, press the monitor button again to select

the correct input source.

U2419H/U2419HX

Dell UltraSharp 27 Monitor

No DP signal from your device.

Press any key on the keyboard or move the mouse to wake it up.

If there is no display, press the monitor button again to select

the correct input source.

U2719D/U2719DX

If either DP, HDMI input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.

U2419H/U2419HX U2719D/U2719DX

Dell UltraSharp 24 Monitor

No DP Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/U2419H www.dell.com/support/U2419HX

Dell UltraSharp 24 Monitor

No HDMI Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/U2419H www.dell.com/support/U2419HX

U2419H/U2419HX

Dell UltraSharp 27 Monitor

No DP Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/U2719D www.dell.com/support/U2719DX

Dell UltraSharp 27 Monitor

No HDMI Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/U2719D www.dell.com/support/U2719DX

U2719D/U2719DX

See Troubleshooting for more information.

44 | Operating the Monitor

Troubleshooting

WARNING: Before you begin any of the procedures in this section, follow the

Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1 Turn o both your computer and the monitor.

2 Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all video cables from the back of computer. 3 Turn on the monitor.

The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

U2419H/U2419HX U2719D/U2719DX

Dell UltraSharp 24 Monitor

No DP Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/U2419H www.dell.com/support/U2419HX

Dell UltraSharp 24 Monitor

No HDMI Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/U2419H www.dell.com/support/U2419HX

U2419H/U2419HX

Dell UltraSharp 27 Monitor

No DP Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/U2719D www.dell.com/support/U2719DX

Dell UltraSharp 27 Monitor

No HDMI Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/U2719D www.dell.com/support/U2719DX

U2719D/U2719DX

4 This box also appears during normal system operation, if the video cable becomes disconnected or damaged.

5 Turn o your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

Troubleshooting | 45

Built-in Diagnostics

3 4 51 2

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged

and the monitor is in self-test mode.

To run the built-in diagnostics: 1 Make sure that the screen is clean (no dust particles on the surface of the screen).

2 Unplug the video cable(s) from the back of the computer or monitor. The monitor

then goes into the self-test mode.

3 Press and hold Button 1 for 5 seconds. A gray screen appears.

4 Carefully inspect the screen for abnormalities.

5 Press Button 1 on the front panel again. The color of the screen changes to red.

6 Inspect the display for any abnormalities.

7 Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text

screens.

The test is complete when the text screen appears. To exit, press Button 1 again. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

46 | Troubleshooting

Common Problems

The following table contains general information about common monitor problems you might encounter and the possible solutions:

Common Symptoms

No Video/Power LED off

No Video/Power LED on

Missing Pixels LCD screen has

Stuck-on Pixels LCD screen has

Brightness Problems

Safety Related Issues

Intermittent Problems

What You Experience

No picture •Ensure that the video cable connecting the monitor

No picture or no brightness

spots

bright spots

Picture too dim or too bright

Visible signs of smoke or sparks

Monitor malfunctions on & off

Possible Solutions

and the computer is properly connected and secure.

•Verify that the power outlet is functioning properly using any other electrical equipment.

•Ensure that the power button is depressed fully.

•Ensure that the correct input source is selected in

the Input Source menu.

•Increase brightness & contrast controls via OSD.

•Perform monitor self-test feature check.

•Check for bent or broken pins in the video cable

connector.

•Run the built-in diagnostics.

•Ensure that the correct input source is selected in

the Input Source menu.

•Cyclepoweron-off.

•Pixelthatispermanentlyoffisanaturaldefect

that canoccur in LCD technology.

•FormoreinformationonDellMonitorQuality

and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors.

•CyclepowerOn-Off.

•Pixelthatispermanentlyoffisanaturaldefect

that canoccur in LCD technology.

•FormoreinformationonDellMonitorQuality

and PixelPolicy, see Dell Support site at: http://www.dell.com/support/monitors.

•Reset the monitor to factory settings.

•Adjust brightness & contrast controls via OSD.

•Do not perform any troubleshooting steps.

•Contact Dell immediately.

•Ensure that the video cable connecting the monitor

to the computer is connected properly and is secure.

•Resetthemonitortofactorysettings.

•Perform monitor self-test feature check to

determine if the intermittent problem occurs in selftest mode.

Troubleshooting | 47

Common Symptoms

Missing Color Picture missing

Wrong Color Picture color not

Image retention from a static image left on the monitor for a long period of time

What You Experience

color

good

Faint shadow from the static image displayed appears on the screen

Possible Solutions

•Perform monitor self-test.

•Ensure that the video cable connecting the monitor

to the computer is connected properly and is secure.

•Check for bent or broken pins in the video cable connector.

•Change the settings of the Preset Modes in the Color menu OSD depending on the application.

•Adjust R/G/B value under Custom. Color in Color menu OSD.

•Change the Input Color Format to PC RGB or YPbPr in the Color menu OSD.

•Run the built-in diagnostics.

•Use the Power Management feature to turn o

the monitor at all times when not in use (for more information, see Power Management Modes).

•Alternatively, use a dynamically changing screensaver.

48 | Troubleshooting

Product Specific Problems

Specific Symptoms

Screen image is too small

No Input Signal when user controls are pressed

The picture does not fill the entire screen

No image when using DP connection to the PC

What You Experience

Image is centered on screen, but does not fill entire viewing area

No picture, the LED light is white

The picture cannot fill the height or width of the screen

Black screen •Verify which DP standard (DP 1.1a or DP 1.4) is your

Possible Solutions

•Check the Aspect Ratio setting in the Display menu OSD.

•Reset the monitor to factory settings.

•Check the signal source. Ensure the computer is

not in the power saving mode by moving the mouse or pressing any key on the keyboard.

•Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.

•Reset the computer or video player.

•Due to dierent video formats (aspect ratio) of

DVDs, the monitor may display in full screen.

•Run the built-in diagnostics.

Graphics Card certied to. Download and install the latest graphics card driver.

•Some DP 1.1a graphics card cannot support

DP 1.4 monitors. Go to OSD menu, under Input Source selection, press and hold DP select key for 8 sec to change the monitor setting from DP 1.4 to DP 1.1a.

Troubleshooting | 49

Appendix

Safety Instructions

For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces.

WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.

For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI).

FCC Notices (U.S. only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance.

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

To get online Monitor support content:

See www.dell.com/support/monitors.

To contact Dell for sales, technical support, or customer service issues:

1 Go to www.dell.com/support.

2 Verify your country or region in the Choose A Country/Region drop-down menu

at the top-left corner of the page.

3 Click Contact Us next to the country dropdown.

4 Select the appropriate service or support link based on your need.

5 Choose the method of contacting Dell that is convenient for you.

50 | Appendix

Setting Up Your Monitor

Setting Display Resolution to 1920 x 1080 (U2419H/U2419HX)/ 2560 x 1440 (U2719D/U2719DX) (maximum)

For best performance, set the display resolution to 1920 x 1080 (U2419H/ U2419HX)/

2560 x 1440 (U2719D/U2719DX) pixels by performing the following steps:

In Windows Vista, Windows 7, Windows 8 or Windows 8.1:

1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic

desktop.

2 Right-click on the desktop and click Screen Resolution.

3 Click the Dropdown list of the Screen Resolution and select 1920 x 1080 (U2419H/

U2419HX)/2560 x 1440 (U2719D/U2719DX).

4 Click OK.

In Windows 10:

1 Right-click on the desktop and click Display Settings.

2 Click Advanced display settings.

3 Click the dropdown list of Resolution and select 1920 x 1080 (U2419H/

U2419HX)/2560 x 1440 (U2719D/U2719DX).

4 Click Apply.

If you do not see the recommended resolution as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the given steps.

Dell computer

1 Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card.

2 After installing the drivers for your graphics adapter, attempt to set the resolution to

1920 x 1080 (U2419H/U2419HX)/2560 x 1440 (U2719D/U2719DX) again.

NOTE: If you are unable to set the resolution to 1920 x 1080 (U2419H/U2419HX)

/2560 x 1440 (U2719D/U2719DX), please contact Dell to inquire about a graphics adapter that supports these resolutions.

Appendix | 51

Non-Dell computer

In Windows Vista, Windows 7, Windows 8 or Windows 8.1:

1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch

to classic desktop. 2 Right-click on the desktop and click Personalization. 3 Click Change Display Settings. 4 Click Advanced Settings. 5 Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, AMD, Intel etc.). 6 Refer to the graphic card provider website for updated driver (for example, http://www.AMD.com or http://www.NVIDIA.com). 7 After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 (U2419H/U2419HX)/2560 x 1440 (U2719D/U2719DX) again.

In Windows 10: 1 Right-click on the desktop and click Display Settings.

2 Click Advanced display settings.

3 Click Display adapter properties.

4 Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, AMD, Intel etc.). 5 Refer to the graphic card provider website for updated driver (for example, http://www.AMD.com or http://www.NVIDIA.com). 6 After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 (U2419H/U2419HX)/2560 x 1440 (U2719D/U2719DX) again.

NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that supports

the video resolution.

52 | Appendix

Maintenance Guidelines

Cleaning Your Monitor

WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor.

For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor:

• To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the anti-static coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.

• Use a lightly-dampened, soft cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.

• If you notice white powder when you unpack your monitor, wipe it off with a cloth.

• Handle your monitor with care as a darker-colored monitor may get scratched and

show white scuff marks more than a lighter- colored monitor.

• To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.

Appendix | 53

Dell U2719D User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

About Your Monitor

Package Contents

Product Features

Identifying Parts and Controls

Monitor Specifications

Plug-and-Play

LCD Monitor Quality and Pixel Policy

Setting Up the Monitor

Attaching the Stand

Using the Tilt, Swivel, and Vertical Extension

Adjusting the Rotation Display Settings of Your System

Connecting Your Monitor

Organizing Your Cables

Removing the Monitor Stand

Wall Mounting (Optional)

Operating the Monitor

Turning on the Monitor

Using the Front Panel Controls

Using the On-Screen Display (OSD) Menu

Troubleshooting

Self-Test

Built-in Diagnostics

Common Problems

Product Specific Problems

Appendix

Safety Instructions

FCC Notices (U.S. only) and Other Regulatory Information

Contacting Dell

Setting Up Your Monitor

Maintenance Guidelines