Dell U2718QM User Manual

Dell UltraSharp U2718QM Monitor User’s Guide

Model: U2718QM

Regulatory model: U2718Qb

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better

use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of

data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,

personal injury, or death.

____________________

This product is protected by U.S. and international copyright and intellectual property laws.

and the Dell logo are trademarks of Dell Inc. in the United States and/or other

Dell jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2019 - 09 Rev. A02

Contents

About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Universal Serial Bus (USB) Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Attaching the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Wall Mounting (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Operating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Contents | 3

Using the On-Screen Display (OSD) Menu. . . . . . . . . . . . . . . . . . . . . . 34

Setting the Maximum Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Requirements to view or playback HDR content . . . . . . . . . . . . . . . 47

Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . . . . 48

Rotating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Adjusting the Rotation Display Settings of Your System . . . . . . . . . 50

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Universal Serial Bus (USB) Specific Problems . . . . . . . . . . . . . . . . . . . 56

Speakers Specific Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

FCC Notices (U.S. Only) and Other Regulatory Information . . . . . . .57

Contact Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

4 | Contents

About Your Monitor

Package Contents

Your monitor ships with the components shown below. Ensure that you have received all the components and

NOTE: Some items

features or media may not be available in certain countries.

Contact Dell

may be optional and may not ship with your monitor. Some

if something is missing.

NOTE: To

guide for setup instructions.

set up with any other stand, please refer to the respective stand setup

Monitor

Stand Riser

Stand Base

About Your Monitor | 5

Power Cable (Varies by Country)

DP Cable (Mini-DP to DP)

USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor)

• Quick Setup Guide ctory Calibration

• Fa

Report

• Safety

, Environmental, and Regulatory Information

6 | About Your Monitor

Product Features

The Dell U2718QM flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include:

• 68.47 cm (27-inch) viewable area display (measured diagonally). 3840 x 2160 (16:9) resolution, plus full-screen support for lower resolutions.

• Wide viewing angle to allow viewing from a sitting or standing position.

• Tilt, swivel, vertical extension, and rotation adjustment capabilities.

• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier

setup with an elegant viewing experience.

• Removable stand and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions.

• Plug and play capability if supported by your system.

• Color gamut of 99.9% sRGB with an average Delta E < 2.

• HDR compatible with HDMI 2.0a.

• Extensive digital connectivity with DP, mDP, HDMI, and USB3.0 helps future-proof

your monitor.

• On-Screen Display (OSD) adjustments for ease of setup and screen optimization.

• Security lock slot.

• Stand lock.

• 0.3 W standby power when in the sleep mode.

• Optimizes eye comfort with a flicker-free screen.

NOTE: The possible long-term effects of blue light emission from the monitor may

cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort.

About Your Monitor | 7

Identifying Parts and Controls

Front View

Front panel controls

Label

1 Function buttons (For more information, see 2 Power On/Off button (with LED indicator)

Description

Operating the Monitor

)

8 | About Your Monitor

Back View

Back view with monitor stand

Label

1 VESA mounting holes

2 Regulatory label Lists the regulatory approvals. 3 Stand release button Releases stand from monitor.

4 Security lock slot Secures monitor with security lock (security lock

5 Barcode serial number

6 Cable management slot Use to organize cables by placing them through

Description Use

Wall mount monitor using VESA-compatible wall

100 mm x 100 mm -

( behind attached VESA Cover)

labe

mount kit (100 mm x 100 mm).

cluded).

not in Refer to this label if you need to contact Dell for

technical support.

the slot.

About Your Monitor | 9

Side View

Label

1 USB downstream port Connect your USB device. You can only use this

2 USB downstream port

* To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended to connect any other USB devices to the adjacent port(s).

Description Use

ector after you have connected the USB cable to

conn the computer and USB upstream connector on the monitor.*

Connect to charge your device.

with Power

Charging

10 | About Your Monitor

Bottom View

Bottom view without monitor stand

Label

1 AC power connector Connect the power cable. 2 HDMI port connector Connect your computer with an HDMI cable. 3 DisplayPort in

4 Mini DisplayPort in

5 Audio-Line out Connect your speakers.* 6 USB upstream port Connect the USB cable that came with your monitor

7-1 USB downstream port Connect your USB device. You can only use this

7-2 USB downstream port

8 Stand lock feature To lock the stand to the monitor using a M3 x 6 mm

* Headphone usage is not supported for the audio line out connector. ** To avoid signal interference, when a wireless

downstream port, it is NOT recommended to connect any other USB devices to the adjacent port(s).

Description Use

Connect your computer with a DP cable.

ector

conn

Connect your computer with a Mini-DP to DP cable.

ector

conn

to the computer. Once this cable is connected, you can use the USB connectors on the monitor.

ector after you have connected the USB cable to

conn the computer and USB upstream connector on the monitor.**

Connect to charge your device.

with Power

Charging

crew (screw not included).

USB device has been connected to a USB

About Your Monitor | 11

Monitor Specifications

Flat Panel Specifications

Model U2718QM

Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Type Aspect ratio 16:9 Viewable image Diagonal Horizontal, Active Area Vertical, Active Area Area Pixel pitch 0.1554 mm x 0.1554 mm Pixel per inch 163 Viewing angle 178° (vertical) typical

Luminance output 350 cd/m² (typical) Contrast ratio 1300 to 1 (typical) Faceplate coating Antiglare with hard-coating 3H Backlight LED edgelight system Response time 8 ms (Normal)/5 ms (Fast) Color depth 1.07 billion colors Color gamut* 99.9% sRGB, 99.9% Rec 709, 80.7% DCI-P3 Calibration accuracy Delta E < 2 (average) Built-in devices • USB 3.0 super-speed hub (with 1 x USB 3.0 upstream

Connectivity • 1 x HDMI 2.0 (HDCP 2.2)

Border width (edge of monitor to active area)

684.7 mm (27 inches)

596.74 mm (23.49 inches)

335.66 mm (13.21 inches)

200301.7 mm2 (310.47 inch2)

178° (horizontal) typical

port)

• 4 x USB 3.0 downstream ports

• 1 x DP 1.2 (HDCP 2.2)

• 1 x mDP (HDCP 2.2)

• 1 x Audio Line Out port

• 1 x USB 3.0 Upstream port

• 4 x USB 3.0 Downstream port (2 x BC1.2 included)

7.3 mm (Top/Left/Right)

9.0 mm (Bottom)

12 | About Your Monitor

Adjustability Height adjustable stand Ti lt Swivel Pivot Dell Display Manager

ompatibility (DDM)

C Security Security lock slot (cable lock sold separately)

* At panel native only, under Custom Mode preset.

0 to 130 mm

-5° to 21°

-45° to 45°

-90° to 90° Easy Arrange and other key features

Resolution Specifications

Model U2718QM

Horizontal scan range 10 kHz to 137 kHz (automatic) Vertical scan range 49 Hz to 86 Hz (automatic) Maximum preset resolution 3840 x 2160 at 60Hz

Supported Video Modes

Model U2718QM

Video display capabilities (HDMI & DP playback)

480p, 480i, 576p, 576i, 720p, 1080i, 1080p, QHD, UHD

About Your Monitor | 13

Preset Display Modes

Display Mode Horizontal

Frequency

(kHz)

VESA, 640 x 400 31.5 70.1 25.2 +/-

VESA, 640 x 480 31.5 59.9 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 720 x 400 31.5 70.1 28.3 -/+

VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 800 - R 49.3 59.9 71.0 +/-

VESA, 1280 x 1024 64.0 60.0 108.0 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 1200 75.0 60.0 162.0 +/+

VESA, 1920 x 1080 67.5 60.0 148.5 +/+

VESA, 2048 x 1280- R 78.9 59.9 174.3 +/-

VESA, 2560 x 1440 88.8 60.0 241.5 +/-

VESA, 3840 x 2160- R* 133.3 60.0 533.3 +/-

Vertical

Frequency

(Hz)

Pixel Clock

(MHz)

Sync Polarity

(Horizontal/

Vertical)

* Requires a graphics card that supports HDMI 2.0.

Electrical Specifications

Model U2718QM

Video input signals • HDMI 2.0, 600 mV for each differential line, 100

ohm input impedance per differential pair.

isplayPort & Mini DisplayPort 1.2, 600 mV for

• D each differential line, 100 ohm input impedance per differential pair

AC input voltage/frequency/ current

100 VAC to 240 VAC / 50 Hz or 60 Hz (typical)

Inrush current • 12

14 | About Your Monitor

0 V: 30 A (Max.) at 0 °C (cold start)

20 V: 60 A (Max.) at 0 °C (cold start)

• 2

+ 3 Hz / 1.5 A

Physical Characteristics

Model U2718QM

Signal cable type

Dimensions (with stand)

Height (extended) 540.2 mm (21.27 inches) Height (compressed) 410.2 mm (16.15 inches) Width 611.3 mm (24.07 inches) Depth 200.3 mm (7.89 inches)

Dimensions (without stand)

Height 356.2 mm (14.02 inches) Width 611.3 mm (24.07 inches) Depth 49.1 mm (1.93 inches)

Stand dimensions

Height (extended) 433.4 mm (17.06 inches) Height (compressed) 387.2 mm (15.24 inches) Width 292.4 mm (11.51 inches) Depth 200.3 mm (7.89 inches)

Weight

Weight with packaging 9.40 kg (20.72 lb) Weight with stand assembly and cables 6.55 kg (14.44 lb) Weight without stand assembly (For wall

mount or VESA mount consi no cables)

Weight of stand assembly 2.53 kg (5.58 lb)

derations -

• Digital: detachable, HDMI, 19 pins (cable not included)

• Digital:

• Univer

3.70 kg (8.16 lb)

detachable, Mini-DP to DP, 20

pins

sal Serial Bus: detachable, USB, 9

pins

About Your Monitor | 15

Environmental Characteristics

Model U2718QM

Compliant Standards

• RoHS-compliant

• BFR/PVC

• Meets NFP

• Arsenic-Free glass and Mercury-Free for the panel only

Temp er atur e

Operating 0 °C to 40 °C (32 °F to 104 °F) Non-operating -20 °C to 60 °C (-4 °F to 140 °F)

Humidity

Operating 10% to 80% (non-condensing) Non-operating 5% to 90% (non-condensing)

Altitude

Operating 5,000 m (16,404 ft) (maximum) Non-operating 12,192 m (40,000 ft) (maximum)

Thermal dissipation

-free (Halogen-free) excluding external cables A 99 leakage current requirements

.79 BTU/hour (maximum)

• 337

• 102.36 B

TU/hour (typical)

Power Management Modes

If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.

VESA Modes Horizontal

Sync

Normal operation

Active-off mode

Switch off - - - Off Less than 0.3 W

Power Consumption P

Total Energy Consumption (TEC) 76.39 kWh

Active Active Active White 99 W (maximum)**

Inactive Inactive Blanked White (blinking) Less than 0.3 W

16 | About Your Monitor

Vertical

Sync

Video Power

Indicator

24.32 W

Power

Consumption

30 W (typical)

* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.

** Maximum power consumption with max luminan This document is informational only and reflec

ce, and USB active.

ts laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.

NOTE:

: Power consumption of On mode measured with reference to Energy Star test

method. TEC: Total energy consumption in kWh measured with reference to Energy Star test method.

The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, the following message will be displayed:

Activate the computer and the monitor to gain access to the OSD.

NOTE: The message may be

slightly different according to the connected input

signal.

Pin Assignments

DisplayPort Connector

Number

1 ML0(p)

2 GND

3 ML0(n)

20-pin Side of the

Connected Signal Cable

About Your Monitor | 17

4 ML1(p)

5 GND

6 ML1(n)

7 ML2(p)

8 GND

9 ML2(n)

10 ML3(p)

11 GND

12 ML3(n)

13 GND

14 EDID WP

15 AUX(p)

16 GND

17 AUX(n)

18 Hot Plug Detect

19 Re-PWR

20 +3.3 V DP_PWR

Mini DisplayPort Connector

Number

1 GND

2 Hot Plug Detect

3 ML3(n)

4 GND

5 ML3(p)

6 GND

7 GND

8 GND

9 ML2(n)

20-pin Side of the

Connected Signal Cable

18 | About Your Monitor

+ 39 hidden pages

Dell U2718QM User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

About Your Monitor

Package Contents

Product Features

Identifying Parts and Controls

Monitor Specifications