Your monitor ships with the components shown below. Ensure that you have received all
the components and
NOTE: Some items
features or media may not be available in certain countries.
Contact Dell
may be optional and may not ship with your monitor. Some
if something is missing.
NOTE: To
guide for setup instructions.
set up with any other stand, please refer to the respective stand setup
Monitor
Stand Riser
Stand Base
About Your Monitor | 5
Page 6
Power Cable (Varies by
Country)
DP Cable (Mini-DP to DP)
USB 3.0 Upstream Cable
(Enables the USB Ports on
the Monitor)
• Quick Setup Guide
ctory Calibration
• Fa
Report
• Safety
, Environmental,
and Regulatory
Information
6 | About Your Monitor
Page 7
Product Features
The Dell U2718QM flat panel display has an active matrix, Thin-Film Transistor (TFT),
Liquid Crystal Display (LCD) and LED backlight. The monitor features include:
•68.47 cm (27-inch) viewable area display (measured diagonally).
3840 x 2160 (16:9) resolution, plus full-screen support for lower resolutions.
•Wide viewing angle to allow viewing from a sitting or standing position.
•Tilt, swivel, vertical extension, and rotation adjustment capabilities.
•Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier
setup with an elegant viewing experience.
•Removable stand and Video Electronics Standards Association (VESA™) 100 mm
mounting holes for flexible mounting solutions.
•Plug and play capability if supported by your system.
•Color gamut of 99.9% sRGB with an average Delta E < 2.
•HDR compatible with HDMI 2.0a.
•Extensive digital connectivity with DP, mDP, HDMI, and USB3.0 helps future-proof
your monitor.
•On-Screen Display (OSD) adjustments for ease of setup and screen optimization.
•Security lock slot.
•Stand lock.
•0.3 W standby power when in the sleep mode.
•Optimizes eye comfort with a flicker-free screen.
NOTE: The possible long-term effects of blue light emission from the monitor may
cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView
feature is designed to reduce the amount of blue light emitted from the monitor to
optimize eye comfort.
About Your Monitor | 7
Page 8
Identifying Parts and Controls
Front View
Front panel controls
Label
1Function buttons (For more information, see
2Power On/Off button (with LED indicator)
Description
Operating the Monitor
)
8 | About Your Monitor
Page 9
Back View
Back view with monitor stand
Label
1VESA mounting holes
2Regulatory labelLists the regulatory approvals.
3Stand release buttonReleases stand from monitor.
4Security lock slotSecures monitor with security lock (security lock
5Barcode serial number
6Cable management slotUse to organize cables by placing them through
DescriptionUse
Wall mount monitor using VESA-compatible wall
100 mm x 100 mm -
(
behind attached VESA
Cover)
l
labe
mount kit (100 mm x 100 mm).
cluded).
not in
Refer to this label if you need to contact Dell for
technical support.
the slot.
About Your Monitor | 9
Page 10
Side View
Label
1USB downstream portConnect your USB device. You can only use this
2USB downstream port
* To avoid signal interference, when a wireless USB device has been connected to a USB
downstream port, it is NOT recommended to connect any other USB devices to the
adjacent port(s).
DescriptionUse
ector after you have connected the USB cable to
conn
the computer and USB upstream connector on the
monitor.*
Connect to charge your device.
with Power
Charging
10 | About Your Monitor
Page 11
Bottom View
Bottom view without monitor stand
Label
1AC power connectorConnect the power cable.
2HDMI port connectorConnect your computer with an HDMI cable.
3DisplayPort in
4Mini DisplayPort in
5Audio-Line outConnect your speakers.*
6USB upstream portConnect the USB cable that came with your monitor
7-1USB downstream portConnect your USB device. You can only use this
7-2USB downstream port
8Stand lock featureTo lock the stand to the monitor using a M3 x 6 mm
* Headphone usage is not supported for the audio line out connector.
** To avoid signal interference, when a wireless
downstream port, it is NOT recommended to connect any other USB devices to the
adjacent port(s).
DescriptionUse
Connect your computer with a DP cable.
ector
conn
Connect your computer with a Mini-DP to DP cable.
ector
conn
to the computer. Once this cable is connected, you
can use the USB connectors on the monitor.
ector after you have connected the USB cable to
conn
the computer and USB upstream connector on the
monitor.**
Connect to charge your device.
with Power
Charging
s
crew (screw not included).
USB device has been connected to a USB
About Your Monitor | 11
Page 12
Monitor Specifications
Flat Panel Specifications
ModelU2718QM
Screen typeActive matrix - TFT LCD
Panel technologyIn-Plane Switching Type
Aspect ratio16:9
Viewable image
Diagonal
Horizontal, Active Area
Vertical, Active Area
Area
Pixel pitch0.1554 mm x 0.1554 mm
Pixel per inch163
Viewing angle178° (vertical) typical
Luminance output350 cd/m² (typical)
Contrast ratio1300 to 1 (typical)
Faceplate coatingAntiglare with hard-coating 3H
BacklightLED edgelight system
Response time8 ms (Normal)/5 ms (Fast)
Color depth1.07 billion colors
Color gamut*99.9% sRGB, 99.9% Rec 709, 80.7% DCI-P3
Calibration accuracyDelta E < 2 (average)
Built-in devices• USB 3.0 super-speed hub (with 1 x USB 3.0 upstream
Connectivity• 1 x HDMI 2.0 (HDCP 2.2)
Border width (edge of
monitor to active area)
684.7 mm (27 inches)
596.74 mm (23.49 inches)
335.66 mm (13.21 inches)
200301.7 mm2 (310.47 inch2)
178° (horizontal) typical
port)
• 4 x USB 3.0 downstream ports
• 1 x DP 1.2 (HDCP 2.2)
• 1 x mDP (HDCP 2.2)
• 1 x Audio Line Out port
• 1 x USB 3.0 Upstream port
• 4 x USB 3.0 Downstream port (2 x BC1.2 included)
7.3 mm (Top/Left/Right)
9.0 mm (Bottom)
12 | About Your Monitor
Page 13
Adjustability
Height adjustable stand
Ti lt
Swivel
Pivot
Dell Display Manager
ompatibility (DDM)
C
SecuritySecurity lock slot (cable lock sold separately)
* At panel native only, under Custom Mode preset.
0 to 130 mm
-5° to 21°
-45° to 45°
-90° to 90°
Easy Arrange and other key features
Resolution Specifications
ModelU2718QM
Horizontal scan range10 kHz to 137 kHz (automatic)
Vertical scan range49 Hz to 86 Hz (automatic)
Maximum preset resolution 3840 x 2160 at 60Hz
* Requires a graphics card that supports HDMI 2.0.
Electrical Specifications
ModelU2718QM
Video input signals• HDMI 2.0, 600 mV for each differential line, 100
ohm input impedance per differential pair.
isplayPort & Mini DisplayPort 1.2, 600 mV for
• D
each differential line, 100 ohm input impedance
per differential pair
AC input voltage/frequency/
current
100 VAC to 240 VAC / 50 Hz or 60 Hz
(typical)
Inrush current• 12
14 | About Your Monitor
0 V: 30 A (Max.) at 0 °C (cold start)
20 V: 60 A (Max.) at 0 °C (cold start)
• 2
+ 3 Hz / 1.5 A
Page 15
Physical Characteristics
ModelU2718QM
Signal cable type
Dimensions (with stand)
Height (extended)540.2 mm (21.27 inches)
Height (compressed)410.2 mm (16.15 inches)
Width611.3 mm (24.07 inches)
Depth200.3 mm (7.89 inches)
Dimensions (without stand)
Height356.2 mm (14.02 inches)
Width611.3 mm (24.07 inches)
Depth49.1 mm (1.93 inches)
Stand dimensions
Height (extended)433.4 mm (17.06 inches)
Height (compressed)387.2 mm (15.24 inches)
Width292.4 mm (11.51 inches)
Depth200.3 mm (7.89 inches)
Weight
Weight with packaging9.40 kg (20.72 lb)
Weight with stand assembly and cables6.55 kg (14.44 lb)
Weight without stand assembly (For wall
mount or VESA mount consi
no cables)
Weight of stand assembly2.53 kg (5.58 lb)
derations -
• Digital: detachable, HDMI, 19 pins (cable
not included)
• Digital:
• Univer
3.70 kg (8.16 lb)
detachable, Mini-DP to DP, 20
pins
sal Serial Bus: detachable, USB, 9
pins
About Your Monitor | 15
Page 16
Environmental Characteristics
ModelU2718QM
Compliant Standards
• RoHS-compliant
• BFR/PVC
• Meets NFP
• Arsenic-Free glass and Mercury-Free for the panel only
Temp er atur e
Operating0 °C to 40 °C (32 °F to 104 °F)
Non-operating-20 °C to 60 °C (-4 °F to 140 °F)
Humidity
Operating10% to 80% (non-condensing)
Non-operating5% to 90% (non-condensing)
Altitude
Operating5,000 m (16,404 ft) (maximum)
Non-operating12,192 m (40,000 ft) (maximum)
Thermal dissipation
-free (Halogen-free) excluding external cables
A 99 leakage current requirements
.79 BTU/hour (maximum)
• 337
• 102.36 B
TU/hour (typical)
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC, the
monitor can automatically reduce its power consumption when not in use. This is
referred to as Power Save Mode*. If the computer detects input from the keyboard,
mouse, or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.
VESA Modes Horizontal
Sync
Normal
operation
Active-off
mode
Switch off---OffLess than 0.3 W
Power Consumption P
Total Energy Consumption (TEC)76.39 kWh
ActiveActiveActiveWhite99 W (maximum)**
InactiveInactiveBlankedWhite (blinking)Less than 0.3 W
on
16 | About Your Monitor
Vertical
Sync
VideoPower
Indicator
24.32 W
Power
Consumption
30 W (typical)
Page 17
* Zero power consumption in OFF mode can only be achieved by disconnecting the
main cable from the monitor.
** Maximum power consumption with max luminan
This document is informational only and reflec
ce, and USB active.
ts laboratory performance. Your product
may perform differently, depending on the software, components and peripherals you
ordered and shall have no obligation to update such information. Accordingly, the
customer should not rely upon this information in making decisions about electrical
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or
implied.
NOTE:
: Power consumption of On mode measured with reference to Energy Star test
P
on
method.
TEC: Total energy consumption in kWh measured with reference to Energy Star test
method.
The OSD functions only in the normal operation mode. When any button is pressed in
the Active-off mode, the following message will be displayed:
Activate the computer and the monitor to gain access to the OSD.
NOTE: The message may be
slightly different according to the connected input
signal.
Pin Assignments
DisplayPort Connector
Pin
Number
1ML0(p)
2GND
3ML0(n)
20-pin Side of the
Connected Signal Cable
About Your Monitor | 17
Page 18
4ML1(p)
5GND
6ML1(n)
7ML2(p)
8GND
9ML2(n)
10ML3(p)
11GND
12ML3(n)
13GND
14EDID WP
15AUX(p)
16GND
17AUX(n)
18Hot Plug Detect
19Re-PWR
20+3.3 V DP_PWR
Mini DisplayPort Connector
Pin
Number
1GND
2Hot Plug Detect
3ML3(n)
4GND
5ML3(p)
6GND
7GND
8GND
9ML2(n)
20-pin Side of the
Connected Signal Cable
18 | About Your Monitor
Page 19
10ML0(n)
11ML2(p)
12ML0(p)
13GND
14GND
15ML1(n)
16AUX(p)
17ML1(p)
18AUX(n)
19GND
20+3.3 V DP_PWR
About Your Monitor | 19
Page 20
HDMI Connector
Pin
Number
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
19-pin Side of the
Connected Signal Cable
TMDS DATA 2+
TMDS DATA 2 SHIELD
TMDS DATA 2-
TMDS DATA 1+
TMDS DATA 1 SHIELD
TMDS DATA 1-
TMDS DATA 0+
TMDS DATA 0 SHIELD
TMDS DATA 0-
TMDS CLOCK+
TMDS CLOCK SHIELD
TMDS CLOCK-
CEC
Reserved (N.C. on device)
DDC CLOCK (SCL)
DDC DATA (SDA)
DDC/CEC Ground
+5V POWER
HOT PLUG DETECT
20 | About Your Monitor
Page 21
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor
automatically provides the computer system with its Extended Display Identification Data
(EDID) using Display Data Channel (DDC) protocols so the system can configure itself
and optimize the monitor settings. Most monitor installations are automatic; you can
select different settings if desired. For more information about changing the monitor
settings, see
Operating the Monitor
.
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the monitor.
NOTE: This monitor is Super-Speed USB 3.0 compatible.
Transfer SpeedData RatePower Consumption*
Super-speed5 Gbps4.5 W (Max, each port)
High speed480 Mbps4.5 W (Max, each port)
Full speed12 Mbps4.5 W (Max, each port)
* Up to 2A on USB downstream port (port with
compliance devices or normal USB devices.
USB Upstream Connector
Pin Number9-pin Side of the Connector
1
2
3
4
5
6
7
8
9
VCC
D-
D+
GND
SSTX-
SSTX+
GND
SSRX-
SSRX+
battery icon) with BC1.2
About Your Monitor | 21
Page 22
USB Downstream Connector
Pin Number9-pin Side of the Connector
1
2D-
3D+
4GND
5SSRX-
6SSRX+
7GND
8SSTX-
9SSTX+
VCC
USB Ports
•1 x USB 3.0 upstream - bottom
•2 x USB 3
•2 x USB 3.0 downstream - side
•Power Charging Port
charging capability if the device is BC1.2 compatible.
.0 downstream - bottom
- the port with battery icon; supports fast current
NOTE: USB 3.0 funct
NOTE: The mon
power save mode. If you turn Off the monitor and then turn it On, the attached
peripherals may take a few seconds to resume normal functionality.
ionality requires a USB 3.0-capable computer.
itor's USB interface works only when the monitor is On or in the
LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state which are hard to see and do not affect
the display quality or usability. For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at: http://www.dell.com/support/monitors.
22 | About Your Monitor
Page 23
Maintenance Guidelines
Cleaning Your Monitor
CAUTION: Read and follow the
WARNING: Before cleaning the monitor, unplug the monitor power cable from
the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or
handling your monitor:
•To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If
possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or
compressed air.
•Use a lightly-dampened, warm cloth to clean the monitor. Avoid using
detergent of any kind as some detergents leave a milky film on the monitor.
•If you notice white powder when you unpack your monitor, wipe it off with a
cloth.
•Handle your monitor with care as a darker-colored monitor may get scratched
and show white scuff marks more than a lighter-colored monitor.
•To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn Off your monitor when not in use.
Safety Instructions
before cleaning the monitor.
About Your Monitor | 23
Page 24
Setting Up the Monitor
Attaching the Stand
NOTE: The stand is detached when the monitor is shipped from the factory.
NOTE: This is applicable for a moni
bought, please refer to the respective stand setup guide for the setup instructions.
TION: Do not remove the monitor from the packaging box before attaching
CAU
the stand.
To attach the monitor stand:
1Follo
2Insert the stand base blocks fully into the stand slot.
3Lif
4After fully tightening the screw, fold the screw handle flat within the recess.
w the instructions on the flaps of carton to remove the stand from the top
cushion that secures it.
t the screw handle and turn the screw clockwise.
tor with a stand. When any other stand is
24 | Setting Up the Monitor
Page 25
5Lift the cover, as shown, to expose the VESA area for stand assembly.
6Attach the stand assembly to the monitor.
aFit the two tabs on the upper part of the stand to the groove on the back of the
monitor.
bPress the stand down till it snaps into place.
Setting Up the Monitor | 25
Page 26
7Place the monitor upright.
aSlide one hand in the cutout area on the bottom cushion and use the other
hand to hold the stand.
bLift the monitor carefully to prevent it from slipping or falling.
CAUTION: Do not press on the panel screen when lifting the monitor.
8 Re
move the cover from the monitor.
26 | Setting Up the Monitor
Page 27
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions
NOTE: Do not connect
To connect your monitor to the computer:
1T
urn Off your computer and disconnect the power cable.
Connect the DP/Mini-DP to DP/HDMI cable fr
Connecting the HDMI cable (Optional Purchase)
Connecting the DisplayPort (Mini-DP to DP) cable
.
all cables to the computer at the same time.
om your monitor to the computer.
Setting Up the Monitor | 27
Page 28
Connecting the DisplayPort (DP to DP) cable (Optional Purchase)
CAUTION: The graphics are used for the purpose of illustration only. Appearance
of the computer may vary.
28 | Setting Up the Monitor
Page 29
Connecting the USB 3.0 cable
After you have completed connecting the DP/Mini-DP to DP/HDMI cable, follow the
procedures below to connect the USB 3.0 cable to the computer and complete your
monitor setup:
1Connect the upstr
on your computer.
2Connect
3Plug the power cables for your computer and monitor into a nearby outlet.
4Turn On the monitor and the computer.
If your monitor displays an image, installation is
image, see
5Use the ca
the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor.
ble slot on the monitor stand to organize the cables.
eam USB 3.0 port (cable supplied) to an appropriate USB 3.0 port
complete. If it does not display an
Universal Serial Bus (USB) Specific Problems
.
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See
Monitor
for cable attachment,) organize all cables as shown above.
Setting Up the Monitor | 29
Connecting Your
Page 30
Removing the Monitor Stand
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure
that the monitor is placed on a soft, clean surface.
NOTE: This is applicable for a moni
bought, please refer to the respective stand setup guide for the setup instructions
.
To remove the stand:
1Place the monitor on a soft cloth or cushion.
2Pr
ess and hold the stand release button.
3Lif
t the stand up and away from the monitor.
tor with a stand. When any other stand is
Wall Mounting (Optional)
(Screw dimension: M4 x 10 mm).
Refer to the instructions that come with the VESA-compatible wall mounting kit.
1Place the mon
2Remove the stand.
3Use a
Phillips crosshead screwdriver to remove the four screws securing the plastic
cover.
itor panel on a soft cloth or cushion on a stable, flat table.
30 | Setting Up the Monitor
Page 31
4Attach the mounting bracket from the wall mounting kit to the monitor.
5Mount the monitor on the wall by following the instructions that comes with the
wall mounting kit.
NOTE: For use only with UL-listed wall mount bracket with minimum weight/load
bearing capacity of 3.70 kg.
Setting Up the Monitor | 31
Page 32
Operating the Monitor
Power On the Monitor
Press the button to turn On the monitor.
Using the Front Panel Controls
The front panel control buttons provide quick access to primary software functionalities
for controlling the monitor.
32 | Operating the Monitor
Page 33
The following table describes the front panel buttons:
Front Panel ButtonDescription
1
Use this button to choose from a list of preset color modes.
Shortcut key/
Preset Modes
2
Use this button to choose from a list of video signals that may
be connected to your monitor.
Shortcut key/
Input Source
2
Use the MENU button to launch the On-Screen Display
(OSD). See Accessing the Menu System.
Menu
3
Use this button to exit the OSD main menu.
Exit
4
Power
(with power light
indicator)
Use the Power button to turn the monitor On and Off.
The white light indicates the monitor is On and
functional. A glowing white light indicates the power save
mode.
fully
Front Panel Button
Use the buttons on the front of the monitor to adjust the image settings.
Front Panel ButtonDescription
1
Up
Use the Up button to adjust (increase ranges) items in the OSD menu.
Operating the Monitor | 33
Page 34
2
Down
3
OK
4
Back
Use the Down button to adjust (decrease ranges) items in the OSD
menu.
Use the OK button to confirm your selection.
Use the Back button to go back to the previous menu.
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another menu or exit
the OSD menu, the monitor automatically saves those changes. The changes are
also saved if you change the settings and then wait for the OSD menu to disappear.
1Press the button to launch the OSD menu and display the main menu.
2Press the and buttons to move between the setting options. As you move
from one icon to another, the option name is highlighted. See the following table
for a complete list of all the options available for the monitor.
3Press the button once to activate the highlighted option.
4Press and button to select the desired parameter.
5Press to enter the submenu and then use the and buttons, according to
the indicators on the menu, to make your changes.
6Select the button to return to the main menu.
34 | Operating the Monitor
Page 35
IconMenu and
Submenus
Brightness/
Contrast
Description
Use this menu to activate Brightness/Contrast adjustment.
Brightness
Contrast
Brightness adjusts the luminance of the backlight.
Press the
button to decrease the brightness (min. 0 / max. 100).
button to increase the brightness and press the
NOTE: Manual adjustment of Brightness is disabled when Dynamic
Contrast is switched On.
Adjust the Brightness first, and then adjust the Contrast only if further
adjustment is necessary.
Press the
to decrease the contrast (min. 0 / max. 100).
The Con
darkness and lightness on the monitor screen.
button to increase the contrast and press the button
trast function adjusts the degree of difference between
Operating the Monitor | 35
Page 36
Input Source
Use the Input Source menu to select between the different video
signals that may be connected to your monitor.
DP
mDP
HDMI
Auto Select
Reset Input
Source
Color
Select the DP input when you are using the DisplayPort (DP)
connector.
Select the mDP input when you are using the Mini DisplayPort (mDP)
connector.
Select the HDMI input when you are using the HDMI connector.
Turning on the function allows you to scan for available input sources.
Reset your monitor input settings to the factory settings.
Use Color to adjust the color setting mode.
36 | Operating the Monitor
Page 37
Preset Modes
When you select Preset Modes, you can choose Standard,
ComfortView, Movie, Game, Color Temp.,or Custom Color from the
list.
•Standard: Loads
default preset mode.
•ComfortView: Decr
the screen to make viewing more comfortable for your eyes.
•Movie:
•Game: Lo
•Color Temp.: Allo
• Custom Color: Allows you to manua
Loads color settings ideal for movies.
5700K, 6500K, 7500K, 9300K, and 10000K.
settings.
Press the
create your own preset color mode.
the monitor's default color settings. This is the
eases the level of the blue light emitted from
ads color settings ideal for most gaming applications.
ws users to select the color temperature: 5000K,
lly adjust the R, G, B color
and buttons to adjust the R, G, B colors values and
NOTE: To reduce the risk of eye strain and neck/arm/back/shoulders
pain from using the monitor for long periods of time, we suggest you:
• se
t the screen about 20 to 28 inches (50-70 cm) from your eyes.
• blink frequently to moisten or rewet your eyes when working
with the monitor.
• take regular and frequent breaks for 20 minutes every two hours.
• look away from your monitor and gaze at a distant object at 20
feet away for at least 20 seconds during the breaks.
• perform stretches to relieve tension in the neck/arm/back/
shoulders during the breaks.
Operating the Monitor | 37
Page 38
Input Color
Forma
t
Allows you to set the video input mode to:
elect this option if your monitor is connected to a computer (or
RGB: S
DVD player) using an HDMI cable (or DisplayPort cable).
YPbPr: S
output.
elect this option if your DVD player supports only YPbPr
Hue
Saturation
Reset Color
This feature can shift the color of the video image to green or purple.
This is used to adjust the desired flesh tone color. Use
adjust the hue from '0' to '100'.
to increase the purple shade of the video image.
Use
to increase the green shade of the video image.
Use
or to
NOTE: Hue adjustment is available only when you select Movie or
Game preset mode.
This feature can adjust the color saturation of the video image. Use
or to adjust the saturation from '0' to '100'.
to increase the colorful appearance of the video image.
Use
to increase the monochrome appearance of the video image.
Use
NOTE: Saturation adjustment is available only when you select Movie
or Game preset mode.
Resets your monitor color settings to the factory settings.
38 | Operating the Monitor
Page 39
Display
Use Display to adjust images.
Aspect Ratio
Sharpness
Dynamic
Contrast
Response Time
Smart HDR
Adjusts the image ratio to Wide 16:9, 4:3, or 5:4.
This feature can make the image look sharper or softer. Use or
to adjust the sharpness from '0' to '100'.
Allows you to increase the level of contrast to provide sharper and
more detailed image quality.
Press the
button to select the Dynamic Contrast "On" or "Off".
NOTE: Dynamic Contrast provides higher contrast if you select
Game or Movie preset mode.
Allows you to set the Response Time to Normal or Fast.
HDR is short for High Dynamic Range. This technology simulates the
human visual system to process a wider range of luminosity than
traditional imaging technique can do. It is most suitable for displaying
images with a large amount of darkness or bright scenes.
NOTE: This function is only available when an HDMI signal is
detected. While the monitor is processing HDR content, Preset Modes
Brightness, and Dynamic Contrast will be disabled. The following
message appears if you press the Preset Modes shortcut key on the
front panel.
Operating the Monitor | 39
Page 40
Reset Display
Menu
The possible peak luminance during HDR mode is 550-nit.
NOTE:
The actual value and duration during HDR playback might vary
according to the video content.
Select this option to restore default display settings.
Select this option to adjust the settings of the OSD, such as, the
languages of the OSD, the amount of time the menu remains on
screen, and so on.
Language
Rotation
Transparency
Time r
Reset Menu
Sets the OSD display to one of the eight languages (English, Spanish,
French, German, Brazilian Portuguese, Russian, Simplified Chinese, or
Japanese).
Rotates the OSD by 90 degrees counter-clockwise. You can adjust the
menu according to your
Select this option to change the menu transparency by pressing the
and buttons (Minimum: 0 ~ Maximum: 100).
Sets the length of time the OSD will remain active after the last time
you pressed a button.
or to adjust the slider in 1 second increments, from 5 to 60
Use
seconds.
Resets all OSD settings to the factory preset values.
40 | Operating the Monitor
Display Rotation
.
Page 41
Personalize
Shortcut Key 1/
Shortcut Key 2
Power Button
LED
USB
Monitor Sleep
Reset
Personaliza-
tion
Users can choose a feature from Preset Modes, Brightness/Contrast,
Input Source, Aspect Ratio, Smart HDR, or Rotation and set it as a
shortcut key.
Allows you to set the power LED indicator On or Off when the
monitor is active to save energy.
Allows you to enable or disable USB function during monitor standby
mode.
NOTE: USB On/Off During Standby mode is only available when the
USB upstream cable is unplugged. This option will be greyed out when
the USB upstream cable plugs in.
Allows you to let the monitor turn off automatically or stay on when
your computer goes into sleep mode. When Enable is selected, the
monitor goes to sleep as the system sleeps; when Disable is selected,
you may prevent the screen from going off as the system sleeps for
speedy display recovery from PC wake up.
Reset all settings under the Personalize menu to the factory preset
values.
Operating the Monitor | 41
Page 42
Others
Display Info
DDC/CI
Displays the monitor's current settings.
DDC/CI (Display Data Channel/Command Interface) allows your
monitor parameters (brightness, color balance, and etc.) to be
adjustable via the software on your computer.
You can disable this feature by selecting Off.
Enable this feature for best user experience and optimum
ormance of your monitor.
perf
42 | Operating the Monitor
Page 43
LCD
Condition
Helps reduce minor cases of image retention. Depending on the
ing
degree of image retention, the program may take some time to run.
You can enable this feature by selecting On.
Firmware
Reset Others
Factory Reset
Displays the current firmware version.
Resets all settings under the Others menu to the factory preset values.
Resets all settings to the factory preset values.
NOTE: This monitor has a built-in feature to automatically calibrate the brightness
to compensate for LED aging.
OSD Warning Messages
When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie),
the manual brightness adjustment is disabled.
When the monitor does not support a particular resolution mode, you will see the
following message:
Operating the Monitor | 43
Page 44
NOTE: The message may be
signal.
This means that the monitor cannot synchronize with the signal that it is receiving from
the computer. See
ranges addressable by this monitor. Recommended mode is 3840 x 2160.
You will see the following message before the DDC/CI function is disabled:
When the monitor enters the Power Save mode, the following message appears:
Monitor Specifications
slightly different according to the connected input
for the Horizontal and Vertical frequency
Activate the computer and wake up the monitor to gain access to the
NOTE: The message may be
signal.
If you press any button other than the power button, the following message will appear
depending on the selected input:
slightly different according to the connected input
OSD
.
44 | Operating the Monitor
Page 45
NOTE: The message may be slightly different according to the connected input
signal.
If either DP, mDP, or HDMI input is selected
and the corresponding cable is not
connected, a floating dialog box as shown below appears.
NOTE: The message may be slightly different according to the connected input
signal.
See
Troubleshooting
for more information.
Setting the Maximum Resolution
To set the maximum resolution for the monitor:
In Windows
1For Windows
2Right-click on the desktop and click Screen Resolution.
3Click the Dropdown list of the Screen Resolution and select 3840 x 2160.
4Click OK.
In Windows
1Right-click on the desktop and click Display settings.
2Click Ad
3Click the dropdown list of Resolution and select 3840 x 2160.
4Click Apply.
If you do not see 3840 x 2160 as an option, yo
®
desktop.
®
7, Windows® 8, and Windows® 8.1:
®
8 and Windows® 8.1 only, select the Desktop tile to switch to classic
10:
vanced display settings.
u may need to update your graphics driver.
Operating the Monitor | 45
Page 46
Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or portable computer:
•Go to http://www.dell.com/support, enter your service tag, and download the
latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
•Go to the support site for your computer and download the latest graphic drivers.
•Go to your graphics card website and download the latest graphic drivers.
46 | Operating the Monitor
Page 47
Requirements to view or playback HDR content
(1) via Ultra BluRay DVD or Game consoles
Ensure the DVD player and Game consoles are HDR capable, eg Panasonic DMP-UB900,
x-Box One S, PS4 Pro. Download and install the appropriate graphics card drivers
applications), see below.
(2) via PC
Ensure the graphics card used is HDR capable, ie HDMI2.0a (with HDR option) compliant
and HDR graphics driver is installed. HDR capable player application must be used, eg
Cyberlink PowerDVD 17, Windows 10 Movies and TV app.
For example Dell XPS8910, Alienware Aurora R5, bundled with the below graphics cards.
Dell Graphics driver with HDR support: Refer to Dell support page to download the latest
graphics driver that supports HDR playback for your PC/Notebook.
Nvidia
HDR capable Nvidia graphics cards: GTX1070, GTX1080, P5000, P6000, etc. For a full
range of HDR capable Nvidia graphics cards please refer to Nvidia website
www.nvidia.com
Driver that supports Full Screen Playback mode (eg PC games, UltraBluRay players), HDR
on Win10 Redstone 2 OS: 381.65 or later.
etc. For a full range of HDR capable AMD graphics cards please refer to www.amd.com
Check HDR driver support information and download the latest driver from
www.amd.com
Intel (Integrated Graphics)
HDR capable system: CannonLake or later
Suitable HDR player: Windows 10 Movies and TV app
OS with HDR support: Windows 10 Redstone 3
Driver with HDR support: visit downloadcenter.intel.com for the latest HDR driver
(for PC
NOTE: HDR playback via OS (eg playback of HDR in a window within desktop)
requires Win 10 Redstone 2 or later with appropriate player applications, eg
PowerDVD17. Playing back protected content will require appropriate DRM
software and/or hardware, eg Microsoft Playready™.
Please refer to Microsoft website for HDR support information.
Operating the Monitor | 47
Page 48
Using the Tilt, Swivel, and Vertical Extension
NOTE: This is applicable for a monitor with a stand. When any other stand is
bought, please refer to the respective stand setup guide for set up instructions.
Tilt, Swivel
With the stand attached to the monitor, you can tilt and swivel the monitor for the most
comfortable viewing angle.
NOTE: The stand is detached when the monitor is shipped from the factory.
Vertical Extension
NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how
to extend the stand vertically.
48 | Operating the Monitor
Page 49
Rotating the Monitor
Before you rotate the monitor, your monitor should be fully vertically extended (
Extension
Rotate clockwise
) and fully tilted up to avoid hitting the bottom edge of the monitor.
Vertical
Rotate counterclockwise
Operating the Monitor | 49
Page 50
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with
your Dell computer, you require an updated graphics driver that is not included
with this monitor. To download the graphics driver, go to
and see the Download section for Video Drivers for latest driver updates.
NOTE: When in the Portrait View Mode, you may experience performance
degradation in graphic-intensive applications (3D Gaming and etc.).
www.dell.com/support
Adjusting the Rotation Display Settings of Your System
After you have rotated your monitor, you need to complete the procedure below to
adjust the Rotation Display Settings of your system.
NOTE: If you are using the monitor with a non-Dell computer, you need to go the
graphics driver website or your computer manufacturer website for information on
rotating the 'contents' on your display.
To adjust the Rotation Display Settings:
1Right-click on the desktop and click Properties.
2Select the Settings tab and click Advanced.
3If you have an ATI graphics card, select the Rotation tab and set the preferred
rotation.
4If you have an nVidia graphics card, click the nVidia tab, in the left-hand column
select NVRotate, and then select the preferred rotation.
5If you have an Intel® graphics card, select the Intel graphics tab, click Graphic
Properties, select the Rotation tab, and then set the preferred rotation.
NOTE: If you do not see the rotation option or it is not working correctly, go to
www.dell.com/support and download the latest driver for your graphics card.
50 | Operating the Monitor
Page 51
Troubl es hooting
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor
is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
urn off both your computer and the monitor.
1T
2Un
plug the video cable from the back of the computer.
3T
urn on the monitor.
The floating dialog box should appear on-screen (against a black background), if the
monitor cannot sense a video signal and is working correctly. While in self-test mode, the
power LED remains white. Also, depending upon the selected input, the dialog shown
below will continuously scroll through the screen.
.
NOTE: The message may be slightly different according to the connected input
signal.
4This box also appears during normal system operation, if the video cable becomes
disconnected or damaged.
5T
urn Off your monitor and reconnect the video cable; then turn On both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your
video controller and computer, because your monitor is functioning properly.
Troubleshooting | 51
Page 52
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged
and the monitor is in self-test mode.
To run the built-in diagnostics:
1Ensur
2Unp
3Press and hold Button 1 on the front panel for 5 seconds. A gray screen appears.
4Care
5Press Button 1 on the front panel again. The color of the screen changes to red.
6Inspect the display
7Repeat ste
The test is complete when the text screen appears. To exit, press Button 1 again.
If you do not detect any screen abnormalities upon us
monitor is functioning properly. Check the video card and computer.
e that the screen is clean (no dust particles on the surface of the screen).
lug the video cable(s) from the back of the computer or monitor. The monitor
then goes into the self-test mode.
fully inspect the screen for abnormalities.
for any abnormalities.
ps 5 and 6 to inspect the display in green, blue, black, white and text
screens.
ing the built-in diagnostic tool, the
52 | Troubleshooting
Page 53
Common Problems
The following table contains general information about common monitor problems you
might encounter and the possible solutions:
Common
Symptoms
No Video/Power
LED off
No Video/Power
LED on
Poor FocusPicture is fuzzy,
Shaky/Jittery
Video
Missing PixelsLCD screen has
Stuck-on Pixels LCD screen has
Brightness
Problems
Geometric
Distortion
What You
Experience
No picture• Ensure that the video cable connecting the monitor and the
No picture or no
brightness
blurry, or
ghosting
Wavy picture or
fine movement
spots
bright spots
Picture too dim
or too bright
Screen not
centered
correctly
Possible Solutions
computer is properly connected and secure.
• Verify that the power outlet is functioning properly using
any other electrical equipment.
• Ensure that the power button is pressed fully.
• Ensure that the correct input source is selected in the
Source
menu.
• Increase brightness & contrast controls via OSD.
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
• Ensure that the correct input source is selected in the
Source
menu.
• Eliminate video extension cables.
• Reset the monitor to factory settings.
• Change the video resolution to the correct aspect ratio.
• Reset the monitor to factory settings.
• Check environmental factors.
• Relocate the monitor and test in another room.
• Cycle power On-Off.
• Pixel that is permanently Off is a natural defect that can
occur in LCD technology.
• For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at:
support/monitors.
• Cycle power On-Off.
• Pixel that is permanently off is a natural defect that can
occur in LCD technology.
• For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at:
support/monitors.
• Reset the monitor to factory settings.
• Adjust brightness & contrast controls via OSD.
• Reset the monitor to factory settings.
• Adjust horizontal & vertical controls via OSD.
http://www.dell.com/
http://www.dell.com/
Input
Input
Troubleshooting | 53
Page 54
Horizontal/
Vertical Lines
Synchronization
Problems
Safety Related
Issues
Intermittent
Problems
Missing ColorPicture missing
Wrong ColorPicture color not
Image retention
from a static
image left on
the monitor for
a long period of
time
Screen has one
or more lines
Screen is
scrambled or
appears torn
Visible signs of
smoke or sparks
Monitor
malfunctions on
& off
color
good
Faint shadow
from the static
image displayed
appears on the
screen
• Reset the monitor to factory settings.
• Perform monitor self-test feature check and determine if
these lines are also in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to determine if the
scrambled screen appears in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Restart the computer in the safe mode.
• Do not perform any troubleshooting steps.
• Contact Dell immediately.
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to determine if the
intermittent problem occurs in self-test mode.
• Perform monitor self-test feature check.
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Check for bent or broken pins in the video cable connector.
• Change the settings of the Preset Modes in the Color menu
OSD depending on the application.
• Adjust R/G/B value under Custom Color in Color menu
OSD.
• Change the Input Color Format to RGB or YPbPr in the
Color menu OSD.
• Run the built-in diagnostics.
• Use the Power Management feature to turn off the monitor
at all times when not in use (for more information, see
Power Management Modes
• Alternatively, use a dynamically changing screensaver.
).
54 | Troubleshooting
Page 55
Product Specific Problems
Specific
Symptoms
Screen image is
too small
Cannot adjust
th
e monitor
with the
buttons on the
front panel
No Input Signal
hen user
w
controls are
pressed
The picture
does not
entire screen
fill the
What You
Experience
Image is
centered on
en, but does
scre
not fill entire
viewing area
OSD does not
pear on the
ap
screen
No picture, the
ght is white
LED li
The picture
cannot fill the
height or width
of the screen
Possible Solutions
• Check the Aspect Ratio setting in the Display menu OSD.
• R
eset the monitor to factory settings.
urn Off the monitor, unplug the power cord, plug it back,
• T
and then turn On the monitor.
• Check the signal source. Ensure the computer is not in the
power saving mode by moving the mouse or pressing any
key on the keyboard.
• Check
• R
• D
• Run t
whether the signal cable is plugged in properly. Re-
plug the signal cable if necessary.
eset the computer or video player.
ue to different video formats (aspect ratio) of DVDs, the
monitor may display in full screen.
he built-in diagnostics.
Troubleshooting | 55
Page 56
Universal Serial Bus (USB) Specific Problems
Specific
Symptoms
USB interface is
not working
High Speed
US
B 3.0
interface is
slow
Wireless mouse
not working
is
or lagging
What You
Experience
USB peripherals
are not working
High Speed USB
0 peripherals
3.
working slowly or
not working at all
Do not respond
or responds
slowly
• Check that your monitor is turned On.
• Reconnect the up
• Reconnect the USB p
witch Off and then turn On the monitor again.
• S
• Re
boot the computer.
ome USB devices like external portable HDD require higher
• S
electric current; connect the device directly to the
computer system.
• Check
• S
• Reconnect the up
• Reconnect the USB p
• Re
• I
• Position your wireless USB r
• U
that your computer is USB 3.0-capable.
ome computers have USB 3.0, USB 2.0, and USB 1.1 ports.
Ensure that the correct USB port is used.
boot the computer.
ncrease the distance between the USB 3.0 peripherals and
the wireless USB receiver.
the wireless mouse.
se a USB-extender cable to position the wireless USB
receiver as far away as possible from the USB 3.0 port.
Speakers Specific Problems
Possible Solutions
stream cable to your computer.
eripherals (downstream connector).
stream cable to your computer.
eripherals (downstream connector).
eceiver as close as possible to
Specific
Symptoms
No sound
coming from
the speakers
What You
Experience
Cannot hear any
sound
56 | Troubleshooting
Possible Solutions
• Turn Off the monitor, unplug the monitor power cord,
replug it, and then turn On the monitor.
• Check
• U
• R
the audio cable connection is connected correctly
to the computer Audio Line Out port.
nplug the audio cable from the Audio Line Out port.
eset the monitor to factory settings.
Page 57
Appendix
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Safety, Environmental, and Regulatory
Information (SERI).
FCC Notices (U.S. Only) and Other Regulatory
Information
For FCC notices and other regulatory information, see the regulatory compliance
website located at www.dell.com/regulatory_compliance.
Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in
your area.