Dell U2717DA User Guide
Dell UltraSharp U2717DA
User’s Guide
Model: U2717DA
Regulatory model: U2717Dt
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international
copyright and intellectual property laws.
Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions.
All other marks and names mentioned herein may be trademarks of their respective companies.
2016 – 01 Rev. A00
Contents
About Your Monitor ..................................... 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Monitor Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . .21
Setting Up the Monitor.................................. 22
Installing the Arm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the Tilt, Swivel, Pivot, Vertical and Horizontal Extension . . . . . .31
Adjusting the Rotation Display Settings of Your System . . . . . . . . . . 33
Connecting Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Removing the Monitor Arm. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Operating the Monitor .................................. 39
Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . 42
Troubleshooting ....................................... 55
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Contents | 3
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Mobile High-Definition Link (MHL) Specific Problems. . . . . . . . . . . . 59
Appendix ..............................................60
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . . 60
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
4 | Contents
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Make sure that you have
received all the components and contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Somefeatures or media may not be available in certain countries.
Monitor
Arm Riser
Arm Base
Allen key
About Your Monitor | 5
Power cable (varies by country)
USB 3.0 upstream cable (enables
the USB ports on the monitor)
DP cable (mDP to DP)
•Drivers and documentation media
•Quick Setup Guide
•Safety and Regulatory Information
•Factory Calibration Report
Product Features
The Dell UltraSharp U2717DA monitor has an active matrix, thinfilm transistor (TFT),
liquid crystal display (LCD), and LED backlight. The monitor features include:
• 68.47 cm (27-inch) active area display (Measured diagonally) 2560 x 1440
resolution, plus full-screen support for lower resolutions.
• Wide viewing angles with 99% sRGB color.
• Tilt, swivel, pivot, vertical and horizontal extension adjustment capabilities.
• Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm
mounting holes for flexible mounting solutions.
• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier
set up with an elegant viewing experience.
• Extensive digital connectivity with DP, mDP, HDMI (MHL), and USB 3.0 helps futureproof your monitor.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• Software and documentation media includes an information file (INF), Image
color Matching File (ICM), Dell Display Manager software application and product
documentation. Dell Display Manager included (comes in the CD attached with the
monitor).
• Security lock slot.
• Asset Management Capability.
• Energy Star Compliant.
• EPEAT Gold Compliant.
6 | About Your Monitor
• RoHS compliant.
• BFR/PVC Free monitor (excluding cables).
• Arsenic-Free glass and Mercury Free for Panel only.
• Energy Gauge shows the energy level being consumed by the monitor in real time.
• 0.5 W standby power when in the sleep mode.
• TCO Certified Displays.
Identifying Parts and Controls
Front view
Label Description
1 Function buttons (For more information, see Operating the Monitor)
2 Power on/off button (with LED indicator)
About Your Monitor | 7
Back View
Label Description Use
1 VESA mountiong holes (100 mm
x 100 mm-behind attached VESA
cover)
2 Regulatory label Lists the regulatory approvals.
3 Arm release button Release arm from monitor.
4 Security lock slot Secures monitor with security cable lock
5 Barcode, serial number, and Service
Tag label
6 Arm cover Remove the cover to access the cable
7 Cable management compartment Use to organize cables by routing them
Wall mount monitor using VESAcompatible wall mount kit (100 mm x 100
mm).
(sold separately).
Refer to this label if you need to contact
Dell for technical support.
management compartment.
through the compartment. See Organizing
Your Cables.
Side View
8 | About Your Monitor
USB downstream port
Port with battery icon is for BC 1.2
Bottom View
Label Description Use
1 AC power connector To connect the monitor power cable.
2 HDMI (MHL) connector Connect your computer with HDMI cable or MHL
devices with MHL cable (optional).
3 DP connector (in) Connect your computer with DP cable.
4 mDP connector (in) Connect your computer with mDP to DP cable.
5 DP connector (out) DP output for MST (multi-stream transport) capable
monitor. DP 1.1 monitor can only be connected as
the last monitor in the MST chain. To enable MST,
refer to instruction on section “Connecting the
Monitor for DP MST Function”.
NOTE: Remove the rubber plug when use DP out
connector.
6 Audio line-out port Connect speakers to playback audio coming
through HDMI or DP audio channels.
Only supports 2-channel audio.
NOTE: The audio line-out port does not support
headphones.
WARNING: Excessive sound pressure from
earphones or headphones can cause hearing
damage or loss.
7 USB upstream port Connect the USB cable that comes with your
monitor to the computer. Once this cable is
connected, you can use the USB downstream
connectors on the monitor.
8 USB downstream ports (2) Connect your USB device. You can only use this
connector after you have connected the USB cable
to the computer and USB upstream connector on
the monitor.
9 Arm lock Lock the arm to the monitor using a M3 x 6 mm
screw (screw not included).
About Your Monitor | 9
Monitor Specifications
Flat Panel Specifications
Screen type Active matrix - TFT LCD
Panel type In-plane switching (IPS)
Viewable image
Diagonal 68.47 cm (27 inches)
Active Area
Horizontal 569.736 mm (22.43 inches)
Vertical 335.664 mm (13.21 inches)
Area 191239.86 mm2 (296.30 inches2)
Pixel pitch 0.2331 mm x 0.2331 mm
Viewing angle
Horizontal 178° (typical)
Vertical 178° (typical)
Luminance output 350 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
Faceplate coating Anti-glare treatment of the front polarizer (3H)
Backlight LED
Response Time 8 ms (typical), 6 ms (fast mode)
Color depth 16.7 million colors
Color gamut 99% sRGB
Resolution Specifications
Horizontal scan range 30 kHz to 88 kHz (DP/HDMI)
27 kHz to 70 kHz (MHL)
Vertical scan range 50 Hz to 75 Hz (DP/HDMI)
24 Hz to 60 Hz (MHL)
Maximum preset resolution 2560 x 1440 at 60 Hz
Video display capabilities
(DP & HDMI & MHL playback)
10 | About Your Monitor
480i, 480p, 576i, 576p, 720p, 1080i, 1080p, 1440p
Preset Display Modes
(kHz)
(Hz)
Vertical)
Display Mode Horizontal
Frequency
720 x 400 31.5 70.0 28.3 -/+
640 x 480 31.5 60.0 25.2 -/640 x 480 37.5 75.0 31.5 -/800 x 600 37.9 60.3 40.0 +/+
800 x 600 46.9 75.0 49.5 +/+
1024 x 768 48.4 60.0 65.0 -/1024 x 768 60.0 75.0 78.8 +/+
1152 x 864 67.5 75.0 108.0 +/+
1280 x 1024 64.0 60.0 108.0 +/+
1280 x 1024 80.0 75.0 135.0 +/+
1600 x 1200 75.0 60.0 162.0 +/+
1920 x 1080 67.5 60.0 148.5 +/+
2048 x 1080 66.58 60.0 147.16 +/2560 x 1440 88.8 60.0 241.5 +/-
Vertical
Frequency
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
MHL Source Display Modes
Display Mode Frequency
(Hz)
640 x 480p 60
720 x 480p 60
720 x 576p 50
720 (1440) x 480i 60
720 (1440) x 576i 50
1280 x 720p 60
1280 x 720p 50
1920x1080i 60
1920x1080i 50
1920x1080p 30
1920x1080p 60
About Your Monitor | 11
MST Multi-Stream Transport (MST) Modes
MST Source Monitor Maximum number of external monitor that can be
supported
2560 x 1440/60 Hz
2560 x 1440/60 Hz 2
NOTE: Maximum external monitor resolution supported is 2560x1440 60Hz only.
Electrical Specifications
Video input signals •Digital video signal for each dierential line
Per dierential line at 100 ohm impedance
•DP/HDMI/MHL signal input support
Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.7 A
(maximum)
Inrush current 120 V: 40 A (Max.)
240 V: 80 A (Max.)
Physical Characteristics
Connector type •DP connector (include DP in and DP out)
•mDP connector
•HDMI (MHL) connector
•Audio line-out
•USB 3.0 upstream port connector
•USB 3.0 downstream port connector x 4
(Port with battery icon is for BC 1.2)
Signal cable type mDP to DP 1.8 M cable
USB 3.0 1.8 M cable
Dimensions (with arm)
Height (extended) 519.3 mm (20.44 inches)
Height (compressed) 359.6mm (14.16 inches)
Depth (extended) 466.9mm (18.38 inches)
Depth (compressed) 195.7mm (7.70 inches)
Width 611.3 mm (24.07 inches)
Dimensions (without arm)
Height 355.6 mm (14.00 inches)
Width 611.3 mm (24.07 inches)
Depth 48.3 mm (1.90 inches)
Arm dimensions
12 | About Your Monitor
Height 441.6mm (17.39 inches)
Width 121.6 mm (4.79 inches)
Depth
Weight
Weight with packaging 9.7 kg (21.38 lb)
Weight with arm assembly and
cables
Weight without arm assembly
(For wall mount or VESA
mount considerations - no
cables)
Weight of arm assembly 2.3 kg (5.07 lb)
384.3 mm (15.13 inches)
7.1 kg (15.65 lb)
4.5 kg (9.92 lb)
Environmental Characteristics
Temperature
Operating 0°C to 40°C (32°F to 104°F)
Non-operating –20°C to 60°C (–4°F to 140°F)
Humidity
Operating 10% to 80% (non-condensing)
Non-operating 5% to 90% (non-condensing)
Altitude
Operating 5,000 m (16,404 ft) (maximum)
Non-operating 12,192 m (40,000 ft) (maximum)
Thermal dissipation 252.5 BTU/hour (maximum)
88.7 BTU/hour (typical)
About Your Monitor | 13
Power Management Modes
If you have VESA’s DPM-compliant video card or software installed in your PC, the
monitor can automatically reduce its power consumption when not in use. This is
referred to as power save mode*. If the computer detects input from the keyboard,
mouse, or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.
VESA
Modes
Normal
operation
Active-off
mode
Switch off - - - Off Less than 0.3 W
Energy Star Power Consumption
On Mode 23.7 W***
The OSD operates only in the normal operation mode. If you press any button in the
active-off mode, one of the following message is displayed:
*Zero power consumption in OFF mode can only be achieved by disconnecting
the AC mains cable from the monitor.
**Maximum power consumption with maximum luminance.
*** Energy consumption (On Mode) is tested at 230 Volts / 50 Hz.
This document is informational only and reflects laboratory performance. Your product
may perform differently, depending on the software, components and peripherals you
ordered and shall have no obligation to update such information. Accordingly, the
customer should not rely upon this information in making decisions about electrical
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or
implied.
Activate the computer and the monitor to gain access to the OSD.
Horizontal
Sync
Active Active Active White 74 W (maximum)**
Inactive Inactive Off White
Vertical
Sync
Video Power Indicator Power Consumption
26 W (typical)
Less than 0.5 W
(blinking slowly)
NOTE: This monitor is ENERGY STAR -compliant.
14 | About Your Monitor
Pin Assignments
DP connector (in)
Pin number 20-pin side of theconnected signal cable
1 ML3(n)
2 GND
3 ML3(p)
4 ML2(n)
5 GND
6 ML2(p)
7 ML1(u)
8 GND
9 ML1(p)
10 ML0(n)
11 GND
12 ML0(p)
13 CONFIG1
14 CONFIG2
15 AUX CH (p)
16 GND
17 AUX CH (n)
18 Hot Plug Detect
19 Return
20 DP_PWR
About Your Monitor | 15
DP connector (out)
Pin number 20-pin side of theconnected signal cable
1 ML0(p)
2 GND
3 ML0(n)
4 ML1(p)
5 GND
6 ML1(n)
7 ML2(p)
8 GND
9 ML2(n)
10 ML3(p)
11 GND
12 ML3(n)
13 CONFIG1
14 CONFIG2
15 AUX CH(p)
16 GND
17 AUX CH(n)
18 Hot Plug Detect
19 Return
20 DP_PWR
16 | About Your Monitor
mDP connector
Pin number 20-pin side of theconnected signal cable
1 GND
2 Hot Plug Detect
3 ML3 (n)
4 CONFIG1
5 ML3 (p)
6 CONFIG2
7 GND
8 GND
9 ML2 (n)
10 ML0 (p)
11 ML2 (p)
12 ML0 (p)
13 GND
14 GND
15 ML1 (n)
16 AUX (p)
17 ML1 (p)
18 AUX (n)
19 GND
20 DP_PWR
About Your Monitor | 17
HDMI connector
Pin number 19-pin side of theconnected signal cable
1 TMDS DATA 2+
2 TMDS DATA 2 SHIELD
3 TMDS DATA 2-
4 TMDS DATA 1+
5 TMDS DATA 1 SHIELD
6 TMDS DATA 1-
7 TMDS DATA 0+
8 TMDS DATA 0 SHIELD
9 TMDS DATA 0-
10 TMDS CLOCK+
11 TMDS CLOCK SHIELD
12 TMDS CLOCK-
13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 DDC/CEC Ground
18 +5 V POWER
19 HOT PLUG DETECT
18 | About Your Monitor
MHL connector
Pin number 19-pin side of theconnected signal cable
1 N/C
2 CD_SENSE
3 N/C
4 N/C
5 TMDS_GND
6 N/C
7 MHL+
8 MHL_Shield
9 MHL-
10 N/C
11 TMDS_GND
12 N/C
13 N/C
14 N/C
15 CD_PULLUP
16 N/C
17 VBUS_CBUS_GND
18 VBUS
19 CBUS
2Shell Shield
About Your Monitor | 19
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