Dell U2715H User manual

User’s Guide

Dell U2715H

Model No.: U2715H

Regulatory model: U2715Hc

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better

use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of

data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury or death.

_________________________

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft. Corporation in the United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

2014 - 09 Rev. A00

Contents

1 About Your Monitor .................................................. 5

Package Contents ...................................................................... 5

Product Features ........................................................................6

Identifying Parts and Controls ................................................. 7

Monitor Specifications ............................................................10

Plug and Play Capability ..........................................................19

Universal Serial Bus (USB) Interface .................................... 20

LCD Monitor Quality and Pixel Policy ..................................21

Maintenance Guidelines .........................................................22

2 Setting Up the Monitor ........................................... 23

Attaching the Stand .................................................................23

Connecting Your Monitor ......................................................23

Organizing Your Cables ..........................................................29

Attaching the Cable Cover .................................................... 30

Removing the Monitor Stand ................................................ 30

Removing the Cable Cover .................................................... 31

Wall Mounting (Optional) .......................................................31

3 Operating the Monitor ............................................32

Power On the Monitor ............................................................32

Using the Front Panel Controls .............................................32

Using the On-Screen Display (OSD) Menu .........................34

Setting the Maximum Resolution......................................... 48

Using the Tilt, Swivel, Vertical Extension, Rotation and

Dual Monitor Setup ................................................................. 48

Adjusting the Rotation Display Settings of Your System ..53

4 Troubleshooting ......................................................54

Self-Test .....................................................................................54

Built-in Diagnostics..................................................................55

Common Problems .................................................................56

Product-Specific Problems ....................................................58

Universal Serial Bus (USB) Specific Problems .................... 60

Mobile High-Definition Link (MHL) Specific Problems.... 60

Contents | 3

5 Appendix.................................................................... 61

FCC Notices (U.S. Only) and Other Regulatory

Information ................................................................................ 61

Contact Dell ..............................................................................61

Setting Up Your Monitor .........................................................62

4 | Contents

About Your Monitor

Package Contents

Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your monitor. Some

features or media may not be available in certain countries.

NOTE: To set up with any other stand, please refer to the respective stand setup

guide for setup instructions.

Monitor

∞

Stand

∞

Cable Cover

∞

Power Cable (Varies by

∞

Countries)

About Your Monitor | 5

DP Cable (Mini-DP to

∞

DP)

USB 3.0 Upstream

∞

Cable (Enables the USB Ports on the Monitor)

Drivers and

∞

Documentation Media

Dell U2715H

Quick Setup Guide

∞

Safety and Regulatory

∞

Information Factory calibration

∞

report

Product Features

The Dell U2715H flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include:

U2715H: 68.5 cm (27 inch) viewable area display (measured diagonally). 2560 x

∞

1440 resolution, plus full-screen support for lower resolutions. Wide viewing angle to allow viewing from a sitting or standing position, or while

∞

moving from side-to-side. Tilt, swivel, vertical extension and rotate adjustment capabilities.

∞

Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier

∞

set up with an elegant viewing experience. Removable stand and Video Electronics Standards Association (VESA™) 100 mm

∞

mounting holes for flexible mounting solutions. Extensive all digital connectivity with DisplayPort, mini DisplayPort, HDMI (MHL),

∞

USB 3.0 helps future proof your monitor. Plug and play capability if supported by your system.

∞

99% sRGB Coverage with an average delta E ≤ 3.

∞

On-Screen Display (OSD) adjustments for ease of set-up and screen

∞

optimization. Software and documentation media includes an Information File (INF), Image

∞

Color Matching File (ICM), and product documentation. Dell Display Manager Software included (comes in the CD shipped with the

∞

6 | About Your Monitor

monitor). Energy Saver feature for Energy Star compliance.

∞

Security lock slot.

∞

Stand lock.

∞

Capability to switch from wide aspect to standard aspect ratio while maintaining

∞

the image quality. EPEAT Gold Rating.

∞

U2715H monitor is BFR/PVC-free (Halogen-free) excluding external cables.

∞

TCO-Certified Displays.

∞

Meets NFPA 99 leakage current requirements.

∞

Arsenic-Free glass and Mercury-Free for the panel only.

∞

High Dynamic Contrast Ratio (2,000,000:1).

∞

0.5 W standby power when in the sleep mode.

∞

Energy Gauge shows the energy level being consumed by the monitor in real

∞

time.

Analogue backlight dimming control for flicker free display.

∞

Identifying Parts and Controls

Front View

Label Description

1 Function buttons (For more information, see

Operating the Monitor)

2 Power LED indicator 3 Power On/Off button

2 31

Front panel controls

About Your Monitor | 7

Back View

Back View with monitor stand

Label Description Use

1 VESA mounting holes (100 mm x 100

mm - behind attached VESA Cover)

2 Regulatory label Lists the regulatory approvals. 3 Stand release button Releases stand from monitor. 4 Security lock slot Secures monitor with security lock

5 Service tag label The Dell service tag is used for Dell

6 Barcode serial number label Refer to this label if you need to

7 USB downstream port* Connects your USB device. You can

8 Cable management slot Uses to organize cables by placing

* It is recommended to use this port for your wireless USB device whenever possible.

Wall mount monitor using VESAcompatible wall mount kit (100 mm x 100 mm).

(security lock not included).

warranty and customer service management purposes and for records of the base system.

contact Dell for technical support.

only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.

them through the slot.

8 | About Your Monitor

Side View

Bottom View

Bottom view without monitor stand

Label Description Use

1 AC power cord connector Connect the power cable. 2 Dell Soundbar mounting

slots

3 HDMI (MHL) port

connector

4 Stand lock feature To lock the stand to the monitor using a M3 x 6

5 DisplayPort in connector Connect your computer with DP cable. 6 Mini DisplayPort in

connector

Attach the optional Dell Soundbar. (Concealed below removable plastic sheets)

Connect your MHL devices with MHL cable.

mm screw (screw not included).

Connect your computer with Mini-DP to DP cable.

About Your Monitor | 9

7 DisplayPort out (MST)

connector

Audio-Line out Connect your speakers*.

9 USB upstream port Connect the USB cable that came with your

USB downstream port Connect your USB device. You can only use

(a,b)

* Headphone usage is not supported for the audio line out connector.

** It is recommended to use either the port (10b) or the USB downstream port on the rear side for your wireless USB device whenever possible.

DisplayPort output for MST (Multi-Stream Transport) capable monitor. DP 1.1 monitor can only be connected as the last monitor in the MST chain. To enable MST, refer to instruction on section "Connecting the monitor for DP

Multi-Stream Transport (MST) function".

monitor to the computer. Once this cable is connected, you can use the USB connectors on the monitor.

this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.**

Monitor Specifications

Flat Panel Specifications

Model U2715H

Screen type Active matrix - TFT LCD Panel type In Plane Switching Viewable image Diagonal

Horizontal, Active Area

Vertical, Active Area

Area Pixel pitch 0.2331 mm Viewing angle 178° (vertical) typical, 170° (vertical) Min

Luminance output 350 cd/m² (typical), 280 cd/m² (min) Contrast ratio 1000 to 1 (typical), 700 to 1(Min)

Faceplate coating Anti-Glare with 3H hardness Backlight LED edgelight system

684.70 mm (27 inches)

596.74 mm (23.49 inches)

335.66 mm (13.21 inches)

200301.75 mm2 (310.47 inch2)

178° (horizontal) typical, 170° (horizontal) Min

2M to 1 (typical Dynamic Contrast On)

10 | About Your Monitor

Response time FAST mode: 6 ms gray to gray (typical)

NORMAL mode: 8 ms gray to gray (typical)

On/Off: 19 ms black to white (typical) Color depth 16.78 million colors Color gamut CIE 1976 (91%), CIE 1931 (76%) and sRGB

coverage 99%

Resolution Specifications

Model U2715H

Horizontal scan range 30 kHz to 113 kHz (automatic) Vertical scan range 56 Hz to 86 Hz (automatic) Maximum preset resolution 2560 x 1440 at 60 Hz

Supported Video Modes

Model U2715H

Video display capabilities (HDMI & DP playback)

480p, 480i, 576p, 720p, 1080p, 576i, 1080i

Preset Display Modes

Display Mode Horizontal

Frequency

(kHz)

VESA, 720 x 400 31.5 70.1 28.3 -/+ VESA, 640 x 480 31.5 60.0 25.2 -/VESA, 640 x 480 37.5 75.0 31.5 -/VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+ VESA, 1280 x 1024 80.0 75.0 135.0 +/+ VESA, 1600 x 1200 75.0 60.0 162.0 +/+ VESA, 1920 x 1080 67.5 60.0 148.5 +/+ VESA, 2560 x 1440 88.8 60.0 241.5 +/-

Vertical

Frequency

(Hz)

Pixel Clock

(MHz)

About Your Monitor | 11

Sync Polarity (Horizontal /

Vertical)

MHL Source Display Modes

Display Mode Frequency (Hz)

640 x 480p 60 720 x 480p 60

720 x 576p 50 1280 x 720p 60 1280 x 720p 50

1920 x 1080i 60

1920 x 1080i 50 1920 x 1080p 30 1920 x 1080p 60 1920 x 1080p 50

720 (1440) x 480i 60 720 (1440) x 576i 50

MST Multi-Stream Transport (MST) Modes

MST Source Monitor Maximum number of external monitor that can be

supported

2560x1440/60Hz 1920x1200/60Hz 1920x1080/60Hz

2560 x 1440/ 60Hz 1 2 2

Electrical Specifications

Model U2715H

Video input signals

AC input voltage/frequency/ current

Inrush current

* Does not support HDMI 1.4 optional specification, includes HDMI Ethernet Channel (HEC), Audio Return Channel (ARC), standard for 3D format and resolutions, standard for 2K and 4K digital cinema resolution.

** Supports DP1.2 (CORE) specification, include HBR2, MST and DP audio.

HDMI 1.4 (MHL 2.0)*, 600mV for each

∞

differential line, 100 ohm input impedance per differential pair

DisplayPort 1.2**, 600mV for each differential

∞

line, 100 ohm input impedance per differential pair

100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.5 A (typical)

120 V: 40 A (Max.) at 0 °C (cold start)

∞

240 V: 80 A (Max.) at 0 °C (cold start)

∞

12 | About Your Monitor

Physical Characteristics

Model U2715H Connector type DP, black connector (includes DP in and DP out);

Mini DisplayPort; HDMI (MHL); USB 3.0

Signal cable type

Dimensions (with stand)

Height (extended) 524.9 mm (20.67 inches) Height (compressed) 409.9 mm (16.14 inches) Width 612.7 mm (24.12 inches) Depth 205.0 mm (8.07 inches)

Dimensions (without stand)

Height 363.4 mm (14.31 inches) Width 612.7 mm (24.12 inches) Depth 46.4 mm (1.83 inches)

Stand dimensions

Height (extended) 418.0 mm (16.46 inches) Height (compressed) 371.6 mm (14.63 inches) Width 245.0 mm (9.65 inches) Depth 205.0 mm (8.07 inches)

Weight

Weight with packaging 10.47 kg (23.03 lb) Weight with stand assembly and

cables Weight without stand assembly

(For wall mount or VESA mount considerations - no cables)

Weight of stand assembly 2.11 kg (4.64 lb) Front frame gloss Black Frame - 13 gloss unit (max.)

Digital: detachable, HDMI, 19 pins

∞

Digital: detachable, MHL, 19 pins

∞

Digital: detachable, Mini-DP to DP, 20 pins

∞

Universal Serial Bus: detachable, USB, 9 pins

∞

7.38 kg (16.24 lb)

4.91 kg (10.08 lb)

About Your Monitor | 13

Environmental Characteristics

Model U2715H

Temperature

Operating 0 °C to 40 °C (32 °F to 104 °F) Non-operating

Storage: -20 °C to 60 °C (-4 °F to 140 °F)

∞

Shipping: -20 °C to 60 °C (-4 °F to 140 °F)

∞

Humidity

Operating 10% to 80% (non-condensing) Non-operating

Storage: 5% to 90% (non-condensing)

∞

Shipping: 5% to 90% (non-condensing)

∞

Altitude

Operating 5,000 m (16,400 ft) (maximum) Non-operating 12,192 m (40,000 ft) (maximum)

Thermal dissipation

300.08 BTU/hour (maximum)

∞

109.12 BTU/hour (typical)

∞

Power Management Modes

If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.

* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.

VESA

Modes

Normal operation

Active-off mode

Switch off - - - Off Less than 0.5 W

Horizontal

Sync

Active Active Active White 88 W (maximum)**

Inactive Inactive Blanked White

Vertical

Sync

Video Power

Indicator

(Glowing )

Power

Consumption

36 W (typical) Less than 0.5 W

** Maximum power consumption with max luminance and USB active.

The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, one of the following messages will be displayed:

14 | About Your Monitor

Dell U2715H

There is no signal coming from your computer. Press any key on the

keyboard or move the mouse to wake it up. If there is no display, press the

monitor button now to select the correct input source on the On-Screen-

Display menu.

Dell U2715H

There is no signal coming from your device. Please activate your device to

wake it up. If there is no display, press the monitor button now to select

the correct input source on the On-Screen-Display menu.

Activate the computer and the monitor to gain access to the OSD.

NOTE: This monitor is ENERGY STAR®-compliant.

About Your Monitor | 15

Pin Assignments

DisplayPort Connector

Pin Number

10 ML3(p)

12 ML3(n) 13 GND 14 GND 15 AUX(p) 16 GND 17 AUX(n) 18 GND 19 Re-PWR 20 +3.3 V DP_PWR

20-pin Side of the Connected Signal Cable

1 ML0(p) 2 GND 3 ML0(n)

4 ML1(p)

5 GND

6 ML1(n)

7 ML2(p)

8 GND 9 ML2(n)

11 GND

16 | About Your Monitor

Mini DisplayPort Connector

Pin Number

20-pin Side of the Connected Signal Cable

1 GND 2 Hot Plug Detect 3 ML3(n)

4 GND

5 ML3(n)

6 GND

7 GND

8 GND 9 ML2(n)

10 ML0(p)

11 ML2(p) 12 ML0(p) 13 GND 14 GND 15 ML1(n) 16 AUX(p) 17 ML1(p) 18 AUX(n) 19 GND 20 +3.3 V DP_PWR

About Your Monitor | 17

HDMI Connector

Pin Number

10 TMDS CLOCK+

12 TMDS CLOCK13 CEC 14 Reserved (N.C. on device) 15 DDC CLOCK (SCL) 16 DDC DATA (SDA) 17 DDC/CEC Ground 18 +5V POWER 19 HOT PLUG DETECT

19-pin Side of the Connected Signal Cable

1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2-

4 TMDS DATA 1+

5 TMDS DATA 1 SHIELD

6 TMDS DATA 1-

7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0-

11 TMDS CLOCK SHIELD

18 | About Your Monitor

MHL Connector

Pin Number

10 TMDS CLOCK+

12 TMDS CLOCK13 CEC 14 Reserved (N.C. on device) 15 DDC CLOCK (SCL) 16 DDC DATA (SDA) 17 GND 18 VBUS (+5V, 900mA maximum) 19 CBUS

19-pin Side of the Connected Signal Cable

1 TMDS DATA 2+

2 TMDS DATA 2 SHIELD

3 TMDS DATA 24 TMDS DATA 1+

5 GND 6 TMDS DATA 1-

7 MHL+ 8 TMDS DATA 0 SHIELD 9 MHL-

11 GND

Plug and Play Capability

You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic, you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor.

About Your Monitor | 19

+ 44 hidden pages