Dell Thin Client Solutions Administration Manual
Devon IT Echo
Management
Console
Dell Edition
Administration
Guide
Notes, Cautions, and Warnings
NOTE:
A NOTE indicates important information that helps you make better use of your
computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data
if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
______________
Information in this publication is subject to change without notice.
© 2012 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission
of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and OptiPlex™ are trademarks of
Dell Inc. Devon IT, the Devon IT logo, Devon IT Echo™ Thin Client Management
Software, and VDI Blaster™ are registered trademarks of Devon IT Inc. in the U.S. and
other countries. Microsoft®, Windows®, Windows Server®, MS-DOS® and Windows
Vista® are either trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries. Citrix®, Xen®, XenServer™, XenDesktop™, ICA™,
and XenMotion® are either registered trademarks or trademarks of Citrix Systems, Inc. in
the United States and/or other countries. VMware
™,Virtual SMP
trademarks of VMware, Inc. in the United States or other countries.
Other trademarks and trade names may be used in this publication to refer to either the
entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
®
, vMotion®, vCenter®, and vSphere® are registered trademarks or
®
, VMware View™, View Client
2012 – 02 Rev. A05
Contents
Virtual Appliance Installation and Setup .....................................5
Download and Install vSphere, VMware Server, or Player........................ 5
Download the Echo Software ................................................................... 5
Install Virtual Machine Setup with the vSphere Client ............................... 6
Install Virtual Machine Setup on VMware ................................................. 9
Echo Password and Time Zone Configurations ...................................... 11
Echo Network Configuration ................................................................... 13
The Main Menu ...................................................................................... 15
Final Configuration Steps ....................................................................... 17
Additional Installation Steps for Advanced Configurations ...................... 20
Troubleshooting a Bad Connection......................................................... 22
Learning Echo Basics ................................................................. 23
Terminology ............................................................................................ 23
Accessing the Echo Web-Based Interface .............................................. 24
Contents | 3
The Echo Administration Screen ............................................................ 24
Searches ................................................................................................ 27
Terminal Management ................................................................. 28
Echo Agent Updates ............................................................................... 28
Custom Icons ......................................................................................... 29
Echo Cloning Overview .......................................................................... 32
Cloning Connections .............................................................................. 33
Cloning Terminal Settings....................................................................... 36
Profiles ................................................................................................... 39
Disk Image Cloning ................................................................................ 42
Supplied Disk Images ............................................................................. 46
Maintenance ................................................................................. 48
Backing Up Your Server ......................................................................... 48
4 | Contents
Server Restore ....................................................................................... 49
Appliance Upgrades ............................................................................... 51
Getting Help.................................................................................. 52
Contacting Dell ....................................................................................... 52
1
NOTE:
Custom icons at this time only work with the Devon IT Terminal Operating
System (DeTOS) terminals, not Windows-based terminals.
Virtual Appliance Installation and
Setup
This administration manual outlines how to install, setup, and run Devon IT
Echo Management Console Dell Edition. Required components include:
1
One or more thin clients
2
Echo enabled thin client
3
System running VMware Server, VMware player, or VMware vSphere.
4
System running DNS and DHCP servers
Download and Install vSphere, VMware Server,
or Player
Download and install the vSphere Client, VMware Server, or VMware Player on
a dedicated system. If you need assistance installing VMware, please visit
vmware.com
Download the Echo Software
In order to download the latest Devon IT Echo Management Console Dell
Edition software to manage your Dell OptiPlex FX130 and FX170 systems,
follow these steps:
1. From a web browser, navigate to
2. Select
3. Click
4. Under
5. Under
.
http://support.dell.com/support/downloads/
Choose from a list of all Dell products
DesktopsOptiplexFX170Confirm
Operating System
Applications
Edition
.
, select
, download the
DeTOS
or
Echo Management Console Dell
.
Windows Embedded
Virtual Appliance Installation & Setup | 5
.
If you have downloaded the
Machine Setup with the vSphere Client
.ova
file version, continue on to the
section.
Install Virtual
Install Virtual Machine Setup with the vSphere
Client
To start an Echo virtual machine with vSphere:
1
Launch the VMWare vSphere Client.
2
Enter the IP address of your ESX server and login credentials, then click
Login
.
3
Select
Inventory
4
Select
FileDeploy OVF Template…
6 | Virtual Appliance Installation & Setup
to display the inventory of your ESX server.
5
Select
Browse
the Dell website and click
to navigate to the OVA that you have downloaded from
Next
.
6
Select
Next
on the
OVF Template Details
7
In the
Name and Location
doing so, click
8
Select the preferred format for your appliance in the
and click
9
Review the options on the
Next
Next
.
settings are correct. Select the
screen, rename the template if needed. After
.
Ready to Complete
Power on after deployment
screen
Disk Format
screen to ensure the
box if you
would like the machine to start after the installation. Click on
10
After the template has been installed, select it from the inventory list on
the left hand side. If you did not select
must click the
Play
button above the inventory list.
Power on after deployment
screen
Finish
.
, you
Virtual Appliance Installation & Setup | 7
11
Select
Console
initial setup of the Echo Appliance Dell Edition.
tab in the vSphere Client main screen to continue the
8 | Virtual Appliance Installation & Setup
Install Virtual Machine Setup on VMware
In order to set up your virtual machine on either VMware Server version, you
must first convert the .ova file into a .vmx file format that VMware Server can
recognize. You can find a VMware file converter at
http://www.vmware.com/products/converter . Once you have converted
your .ova file to the .vmx format you can continue with the VMware Server
instructions that pertain to you.
VMware Server 2.0
To set up the virtual machine on VMware Server version 2.0:
1
Open your
2
From the toolbar, select
Inventory
3
Expand the
click the file called
4
Click OK.
5
On the
panel, select
6
Depending on the amount of memory available on your host system, you
may need to adjust the allocated
lower value.
7
Power on your virtual machine.
VMware Infrastructure Access Page
Virtual MachineAdd Virtual Machine to
.
Inventory
VMware Infrastructure Web Access
echo-x.xx.
node to navigate to your Echo folder and double-
echo-x.xx.vmx.
Memory
from the default 512 MB to a
.
page, under the
Inventory
VMware Server 1.0.x
To set up the virtual machine on VMware Server versions 1.0.0 through 1.0.8:
1
Select Open Existing Virtual Machine.
2
Select
FileOpen
machine default name is
column.
3
Depending on the version of VMware Server, to adjust the amount of
memory given to your virtual appliance, you may need to select the
and navigate to the
echo-x.xx.
echo-x.xx.vmx
This is added to your
Virtual Appliance Installation & Setup | 9
. The virtual
Inventory
Adjust the Allocated Memory or Edit virtual machine settings
options
4
.
After selecting your Echo settings, click
triangle.
Power On
VMware Player
To start an Echo virtual machine on VMware Player:
1
Launch
Machine
2
Select
3
Open the
4
Your virtual appliance will immediately begin booting.
VMware Player
.
All Image Files
.ova
file located in the Echo folder. Select
on your system and click
from the dropdown menu.
next to the green
Open a Virtual
Import
.
10 | Virtual Appliance Installation & Setup
Echo Password and Time Zone Configurations
NOTE:
There is no minimum character limit required when entering a new password,
and the password is case sensitive.. However, it is recommended that the administrator
creates a password of at least six characters using a combination of upper and lowercase
alpha-numeric characters.
1
Turn on the Virtual Machine.
2
After the bootup process is complete, the
displayed.
3
Enter a new password for the
required to log on to Echo.
4
Once a password has been entered, use the arrow keys to navigate to the
OK
button and press <Enter> to continue. You will be prompted to re-
enter the password a second time. Press the OK button again.
5
Set the time zone for the Echo Virtual Appliance in the
menu. Select your area from the list and press <Enter>.
bwadmin
Setting Password
account. This password is
window is
Geographic area
Virtual Appliance Installation & Setup | 11
6
A list of cities is displayed in the
in your time zone and press <Enter>.
Time zone
menu. Select a city located
12 | Virtual Appliance Installation & Setup
Echo Network Configuration
DHCP Configuration (Default)
The next screen is the Networking configuration menu. By default, Echo will attempt
to automatically acquire an IP Address from the Dynamic Host Configuration Protocol
(DHCP) on your network. This means that your IP address will be automatically
assigned every time you reboot the machine and restart your Echo virtual application. If
DHCP assigned your Echo an IP address properly, the fourth option will read Change
eth0 inet dhcp <ip-address> <subnet mask>. Otherwise the line will just show
Change eth0 inet dhcp and you will need to assign a static IP address to the appliance.
Clicking the Change eth0 option will allow you to make changes to your Echo’s IP
configuration. If no changes are necessary, and no further configuration is required,
select No Changes and press <Enter> to continue.
Static IP Configuration
If DHCP is not available on your LAN, then you must manually set a static IP
address for the Echo server.
1
Select the option
2
On the next screen named
and press the OK button.
Change eth0...
Configuring eth0
from the
Networking
... select the
Virtual Appliance Installation & Setup | 13
menu.
Static
option
3
Enter the IP address to use as Echo's static IP and press OK.
4
Enter the subnet mask and then press OK.
5
Enter the gateway IP address and press OK.
6
Confirm the new static settings. Select
select No to discard these changes.
7
After selecting
presented Echo's
Yes
, the network interface will restart and you will be
Main Menu
.
Yes
to apply the new settings or,
Editing DNS for Static IP Configuration
When using a static address, you must edit the Echo server's
This file contains the IP address to your DNS server(s) as well as domain search
paths.
resolv.conf
file.
1
From the main menu, select
2
Select
DNS view/edit resolv.conf.
3
Using the editor, make sure your file contains at least the following two
lines:
search <domain>
Where
<domain>
IP address of your DNS server.
14 | Virtual Appliance Installation & Setup
Reconfigure Networks
and
namesever <ip address>
is your domain name and
.
<ip address>
is the
4
Add more
additional DNS server you want to include.
5
Press <
save the file.
6
Select
nameserver <ip address>
Control><X>, then
No changes
to return to the
Y to save changes, and then press
Main Menu
lines as needed for each
The Main Menu
Once you have completed the initial setup process, the
your starting point for all future Echo modifications.
.
Main Menu
Enter
screen is
to
Virtual Appliance Installation & Setup | 15
Main Menu Options: Reference Chart
Main Menu Items
Description
Set bwadmin password
Select this to enter a new password for
the
bwadmin
account
Configure active directory
Allows users to log into the web front
end using Active Directory credentials
via an LDAP query
Change time zone
Select this to change the server’s
current time zone
Change Hostname
Select this to change the hostname of
the Echo server. The default hostname
is
ws-broker
Enable/disable ssh server
Select this to enable or disable the SSH
server.
SSH
is disabled by default.
You may wish to enable
SSH
if you
plan on accessing the command line of
the Echo server from another machine
Reconfigure networking
Select this to:
Modify Static Network settings
Enable/disable DHCP
Manually edit the local DNS file
(
resolv.conf
)
Manually edit the
/etc/network/interface
s file.
Configure Database
The default database is SQLite. You may
choose to configure the external database
to use MS-SQL instead
Restart Echo
Select this to reboot the Echo server
Halt machine
Select this to shutdown the entire Echo
virtual machine
View Server Status
This option displays current status of the
server and web interface
Table 1-1. Echo Main Menu Reference Chart
16 | Virtual Appliance Installation & Setup
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