Dell T8243, DHP User Manual

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Page 1

Dell™ Dimension™ 5100C

front-panel door (open)

diagnostic lights

optional floppy drive or media card reader*

front-panel door (push to open)

power button

hard-drive light

voltage selection switch

line-out connector

line-in connector

surround sound connector

modem connector

headphone connector

microphone connector

IEEE 1394 connector

CD or DVD drive light

USB 2.0 connectors (2)

power connector

microphone connector center/LFE connector

S/PDIF-out connector

integrated video connector

Model DHP

network connector

Not present on certain computers.

www.dell.com | support.dell.com

USB 2.0 connectors (5)

IEEE 1394 connector

PCI Express x16 card slot

PCI Express x1 card slot

Page 2

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, P owerEdge, P owerV ault, P owerApp,

DellNet, and PowerConnect are trademarks of Dell Inc.; Intel, P entium, and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows, and Outlook are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model DHP

February 2005 P/N T8243 Rev. A00

Page 3

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1 Setting Up and Using Your Computer

Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Printer Cable

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting a USB Printer

. . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using a Media Card Reader (Optional)

Connecting a TV (Optional)

. . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Changing the Display Settings

Setting Up a Home and Office Network

Connecting to a Network Adapter Network Setup Wizard

Connecting to the Internet

. . . . . . . . . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Setting Up Your Internet Connection

Playing a CD or DVD

Adjusting the Volume Adjusting the Picture

Copying CDs and DVDs

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

How to Copy a CD or DVD

. . . . . . . . . . . . . . . . . . . . . 14

. . . . . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using Blank CD-Rs, CD-RWs, DVD+R, and DVD+RW Helpful Tips

Power Management

Standby Mode Hibernate Mode Power Options Properties

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

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Hyper-Threading

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Contents 3

Page 4

2 Solving Problems

Troubleshooting Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Battery Problems

Drive Problems

CD and DVD drive problems Hard drive problems

E-Mail, Modem, and Internet Problems

Error Messages

Media Card Reader Problems

IEEE 1394 Device Problems

Keyboard Problems

Lockups and Software Problems

The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

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A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems

Memory Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

. . . . . . . . . . . . . . . . . . . . . . . . 33

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4 Contents

Mouse Problems

Network Problems

Power Problems

Printer Problems

Scanner Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

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Sound and Speaker Problems

No sound from speakers No sound from headphones

Video and Monitor Problems

If the screen is blank

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

If the screen is difficult to read

. . . . . . . . . . . . . . . . . . . . . . . . . . 39

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Page 5

3 Troubleshooting Tools

Diagnostic Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Dell Diagnostics

When to Use the Dell Diagnostics Dell Diagnostics Main Menu

Drivers

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

What Is a Driver? Reinstalling Drivers

Resolving Software and Hardware Incompatibilities

Restoring Your Operating System

Using Microsoft

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

. . . . . . . . . . . . . . . . . . . . . 46

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. . . . . . . . . . . . . 49

. . . . . . . . . . . . . . . . . . . . . . . . 49

Windows XP System Restore . . . . . . . . . . . . . . . 49

4 Removing and Installing Parts

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Recommended Tools Turning Off Your Computer Before Working Inside Your Computer

Front and Back View of the Computer

Front View Back View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Removing the Computer Cover

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

. . . . . . . . . . . . . . . . . . . . . . . . . 53

. . . . . . . . . . . . . . . . . . . 53

. . . . . . . . . . . . . . . . . . . . . . 55

. . . . . . . . . . . . . . . . . . . . . . . . . . 59

Inside View of Your Computer

System Board Components

Memory

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

DDR2 Memory Overview Addressing Memory With 4-GB Configurations Installing Memory Removing Memory

Cards

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

PCI Express Cards

. . . . . . . . . . . . . . . . . . . . . . . . . . 61

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

. . . . . . . . . . . . . . . . . . . . . . . . . . 63

. . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Contents 5

Page 6

Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Connecting Drive Cables Drive Interface Connectors Power Cable Connector Connecting and Disconnecting Drive Cables

. . . . . . . . . . . . . . . . . . . . . . . . . . 72

. . . . . . . . . . . . . . . . . . . . . . . . . 72

. . . . . . . . . . . . . . . . . . . . . . . . . . 72

. . . . . . . . . . . . . . . . 73

Hard Drive

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Removing a Hard Drive Installing a Hard Drive

CD/DVD Drive

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Removing a CD/DVD Drive Installing a CD/DVD Drive

Media Card Reader

Removing a Media Card Reader Installing a Media Card Reader

Floppy Drive (Optional)

Removing a Floppy Drive Installing a Floppy Drive

Modem

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Replacing the External Modem Connector

Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Replacing the Battery

Replacing the Computer Cover

5 Appendix

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6 Contents

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

System Setup

Overview Entering System Setup System Setup Options Boot Sequence

Clearing Forgotten Passwords

Clearing CMOS Settings

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

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Page 7

Cleaning Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Computer, Keyboard, and Monitor Mouse

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

CDs and DVDs

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

. . . . . . . . . . . . . . . . . . . . 105

Dell Technical Support Policy (U.S. Only)

Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals

FCC Notices (U.S. Only)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Class A

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Class B

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

FCC Identification Information

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

. . . . . . . . . . . . . . . . . . . 106

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. . . . . . . . . . . . . . . . . . . . . . 108

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Contents 7

Page 8

8 Contents

Page 9

Finding Information

NOTE: Some features may not be available for your computer or in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find it Here

• Warranty information

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

Dell™ Product Information Guide

• How to set up my computer

Setup Diagram

Finding Information 9

Page 10

What Are You Looking For? Find it Here

• Service Tag and Express Service Code

• Microsoft Windows License Label

Service Tag and Microsoft Windows License

These labels are located on your computer.

• Use the Service Tag to

• Enter the Express Service Code to direct your call when

www.dell.com | support.dell.com

• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions

• Community — Online discussion with other Dell

Dell Support Website — support.dell.com

NOTE: Select your region to view the appropriate support

site.

•

customers

• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and order status, warranty, and repair information

• Service and support — Service call status and support history, service contract, online discussions with technical support

• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

• Downloads — Certified drivers, patches, and software updates

Desktop System Software (DSS)— If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for Dell™ 3.5inch USB floppy drives, Intel

Pentium®M processors, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.

identify your computer when you use

support.dell.com

or contact technical support.

contacting technical support.

Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com. The website may not be available in all regions.

10 Finding Information

Page 11

What Are You Looking For? Find it Here

• How to use Windows XP

• Documentation for my computer

• Documentation for devices (such as a modem)

Windows Help and Support Center

Click the

Type a word or phrase that describes your problem and click the arrow icon.

Click the topic that describes your problem.

Follow the instructions on the screen.

Start

button and click

Help and Support

Finding Information 11

Page 12

www.dell.com | support.dell.com

12 Finding Information

Page 13

Setting Up and Using Your Computer

Setting Up a Printer

NOTICE: Complete the operating system setup before you connect a printer to the computer.

See the documentation that came with the printer for setup information, including how to:

• Obtain and install updated drivers.

• Connect the printer to the computer.

• Load paper and install the toner or ink cartridge.

• Contact the printer manufacturer for technical assistance.

Printer Cable

Your printer connects to your computer with a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer box.

Setting Up and Using Your Computer 13

Page 14

Connecting a USB Printer

NOTE: You can connect USB devices while the computer is turned on.

Complete the operating system setup, if you have not already done so.

Install the printer driver if necessary. See the documentation that came with your printer.

Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way.

www.dell.com | support.dell.com

USB connector on computer

USB printer cable

USB connector on printer

Using a Media Card Reader (Optional)

Use the media card reader to transfer data directly to your computer.

The media card reader supports the following memory types:

•xD-Picture Card

• SmartMedia (SMC)

• CompactFlash Type I and II (CF I/II)

• MicroDrive Card

• SecureDigital Card (SD)

• MultiMediaCard (MMC)

• Memory Stick (MS/MS Pro)

14 Setting Up and Using Your Computer

Page 15

For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 81.

xD-Picture Card and SmartMedia (SMC)

CompactFlash Type I and II (CF I/II) and MicroDrive Card

Memory Stick (MS/MS Pro)

SecureDigital Card (SD)/ MultiMediaCard (MMC)

To use the media card reader:

Check the media or card to determine the proper orientation for insertion.

Slide the media or card into the appropriate slot until it is completely seated in the connector.

If you encounter resistance, do not force the media or card. Check the card orientation and try again.

Connecting a TV (Optional)

NOTE: To connect a TV to your computer, you must have a video card that has TV-out functionality, and

purchase an S-video cable, which is available at most consumer electronics stores. An S-video cable is not included with your computer.

Follow the procedures in "Before You Begin" on page 53.

Connect one end of the S-video cable to the TV-OUT connector on the back of the computer.

Connect the other end of the S-video cable to the S-video input connector on your TV.

Setting Up and Using Your Computer 15

Page 16

Changing the Display Settings

After you connect the TV, turn on the computer.

The Microsoft

Enable clone mode or extended desktop mode in the display settings.

• In clone mode, the monitor and TV display the same image.

• In extended desktop mode, you can drag objects from one screen to the other, effectively doubling the amount of viewable work space.

For information on changing the display settings for your graphics card, see the user’s guide in the Help and Support Center (click the

www.dell.com | support.dell.com

system guides

Setting Up a Home and Office Network

Connecting to a Network Adapter

NOTE: Plug the network cable into the network adapter connector on the computer. Do not plug the

network cable into the modem connector on the computer. Do not plug a network cable into a telephone wall jack.

Connect the network cable to the network adapter connector on the back of your computer.

Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure.

Connect the other end of the network cable to a network device.

Windows® desktop displays on the monitor.

Start

button, click

, click

Device guides

, and then click the guide for your graphics card).

Help and Support

, click

User and

network device

16 Setting Up and Using Your Computer

network adapter connector on computer

network adapter connector

network cable

Page 17

Network Setup Wizard

The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office.

Click the click

On the welcome screen, click

Click

NOTE: Selecting the connection method This computer connects directly to the Internet enables the

integrated firewall provided with Windows XP Service Pack 1 (SP1) or later operating systems.

Complete the checklist and required preparations.

Return to the Network Setup Wizard and follow the instructions on the screen.

Start

button, point to

Network Setup Wizard

Checklist for creating a network

All Programs→ Accessories→ Communications

, and then

Connecting to the Internet

NOTE: ISPs and ISP offerings vary by country.

To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options:

• Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable modem connections.

• DSL connections that provide high-speed Internet access through your existing telephone line. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously.

• Cable modem connections that provide high-speed Internet access through your local cable TV line.

If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable modem connection, contact your ISP for setup instructions.

Setting Up Your Internet Connection

To set up an AOL or MSN connection:

Save and close any open files, and exit any open programs.

Double-click the

Follow the instructions on the screen to complete the setup.

MSN Explorer

AOL

icon on the Microsoft® Windows® desktop.

Setting Up and Using Your Computer 17

Page 18

If you do not have an Internet connection with a different ISP:

Save and close any open files, and exit any open programs.

Click the

New Connection Wizard

The

Click

Connect to the Internet

In the next window, click the appropriate option:

• If you do not have an ISP and want to select one, click

service providers (ISPs)

www.dell.com | support.dell.com

• If you have already obtained setup information from your ISP but you did not receive a setup CD, click

• If you have a CD, click

Click

If you selected instructions on the screen to complete the setup.

NOTE: If you do not know which type of connection to select, contact your ISP.

Click the appropriate option under

click

Use the setup information provided by your ISP to complete the setup.

If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on page 29. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.

MSN Explorer

Start

button and click

Set up my connection manually

AOL

Internet Explorer

appears.

Use the CD I got from an ISP

How do you want to connect to the Internet?

icon on your desktop or if you want to set up an

Choose from a list of Internet

, continue to step 6. Otherwise, follow the

, and then

Playing a CD or DVD

NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when

you are not using the drive.

NOTICE: Do not move the computer when you are playing CDs or DVDs.

Press the eject button on the front of the drive.

Place the disc, label side up in the center of the tray

Press the disc into the center of the tray until it clicks into place.

18 Setting Up and Using Your Computer

Page 19

Press the eject button or gently push in the tray.

To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer.

NOTE: Ensure that you follow all copyright laws when you create CDs.

Setting Up and Using Your Computer 19

Page 20

A CD player includes the following basic buttons:

Play.

Move backward within the current track.

Pause.

Move forward within the current track.

Stop.

www.dell.com | support.dell.com

A DVD player includes the following basic buttons:

For more information on playing CDs or DVDs, click

Go to the previous track.

Eject.

Go to the next track.

Stop.

Play.

Fast forward.

Pause.

Fast reverse.

Go to the next title or chapter.

Go to the previous title or chapter.

Help

on the CD or DVD player (if available).

20 Setting Up and Using Your Computer

Page 21

Adjusting the Volume

NOTE: When the speakers are muted, you do not hear the CD or DVD playing.

Click the

Volume Control

In the slide it up or down to increase or decrease the volume.

For more information on volume control options, click

Start

button, point to

Volume Control

All Programs → Accessories→ Entertainment

window, click and drag the bar in the

Help

in the

Volume Control

, and then click

column and

window.

Adjusting the Picture

If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties.

Click the

Under

In the setting to

Click the drop-down menu under

Click OK.

Start

button and click

Pick a category

Pick a task...

Display Properties

800 by 600 pixels

, click

Control Panel

Appearance and Themes

Change the screen resolution

window, click and drag the bar in

Color quality

, and then click

Screen resolution

Medium (16 bit)

to change the

Copying CDs and DVDs

NOTE: Ensure that you follow all copyright laws when you create CDs or DVDs.

This section applies only to computers that have a CD-R, DVD+RW, DVD+R, or DVD/CD-RW combo drive.

NOTE: The types of CD or DVD drives offered by Dell may vary by country.

The following instructions show how to make an exact copy of a CD or DVD. You can also use Sonic RecordNow for other purposes, including creating CDs from audio files on your computer and creating MP3 CDs. For instructions, see the Sonic RecordNow documentation that came with your computer. Open Sonic RecordNow, click the question mark icon in the upper-right corner of the window, and then click the help or tutorial option.

How to Copy a CD or DVD

NOTE: If you have a DVD/CD-RW combo drive and you experience recording problems, check for

available software patches at the Sonic website at www.sonic.com.

Setting Up and Using Your Computer 21

Page 22

Currently, five DVD-writable disc formats are available: DVD+R, DVD+RW, DVD-R, DVD-RW, and DVD-RAM. The DVD-writable drives installed in Dell™ computers can write to DVD+R and DVD+RW media, and can read DVD-R and DVD-RW media. However, DVD-writable drives do not write to and might not read DVD-RAM media. In addition, commercially available DVD players for home theater systems might not read all five formats.

NOTE: Most commercial DVDs have copyright protection and cannot be copied using Sonic

RecordNow.

Click the

RecordNow!

Click either the audio tab or the data tab, depending on the kind of CD or DVD you want to copy.

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Click

Exact Copy

To copy the CD or DVD:

If you have one optical drive

• computer reads your source CD or DVD disc and copies it to a temporary folder on your computer hard drive.

When prompted, insert a blank CD or DVD disc into the optical drive and click

Start

button, point to

All Programs→

Sonic→ RecordNow!

, and then click

, ensure that the settings are correct and click

Copy

. The

If you have two optical drives

• CD or DVD disc and click

, select the drive into which you have inserted your source

Copy

. The computer copies the data on the CD or DVD to the

blank CD or DVD.

After you finish copying the source CD or DVD, the CD or DVD that you created automatically ejects.

Using Blank CD-Rs, CD-RWs, DVD+R, and DVD+RW

Use blank CD-Rs to record music or permanently store data files. After creating a CD-R disc, you cannot write to that CD-R again (see the Sonic documentation for more information). Use blank CD-RWs to write to CD or to erase, rewrite, or update data on CDs.

Your DVD-writable drive can write to four different types of recording media—CD-Rs, CD-RWs (including high-speed CD-RWs), DVD+Rs, and DVD+RWs. Blank DVD+Rs can be used to permanently store large amounts of information. After you create a DVD+R, you may not be able to write to that disc again if the disc is "finalized" or "closed" during the final stage of the disc creation process. Use blank DVD+RWs if you plan to erase, rewrite, or update information on that disc later.

Helpful Tips

• Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW disc only after you start Sonic RecordNow and open a RecordNow project.

• You must use CD-R discs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos.

22 Setting Up and Using Your Computer

Page 23

• You cannot create audio DVDs with Sonic RecordNow.

• Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed.

• Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a 650-MB blank CD. The optical drive needs 1 or 2 MB of the blank CD to finalize the recording.

• Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RWs and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R.

• See the Sonic support website at

support.sonic.com

for additional information.

Power Management

The Microsoft® Windows® XP power management features can reduce the amount of electricity your computer uses when it is on and you are not using it. You can reduce power to just the monitor or the hard drive, or you can use standby mode or hibernate mode to reduce power to the entire computer. When the computer exits from a power conservation mode, the Windows desktop is restored to the state it was in before it entered the mode.

NOTE: Windows XP Professional includes security and networking features not available in

Windows XP Home Edition. When a Windows XP Professional computer is connected to a network, different options related to security and networking appear in certain windows.

Standby Mode

Standby mode conserves power by turning off the display and the hard drive after a time-out. When the computer exits from standby mode, it returns to the operating state it was in before it entered standby mode.

To set standby mode to automatically activate after a defined period of inactivity:

Click the

Under

To immediately activate standby mode without a period of inactivity, click the

Turn Off Computer

To exit from standby mode, press a key on the keyboard or move the mouse.

NOTICE: If your computer loses power while in standby mode, it may lose data.

Start

button and click

Pick a category

or pick a Control Panel icon

, click

, and then click

Control Panel

Performance and Maintenance

Stand by

, click

Power Options

Start

button, click

Setting Up and Using Your Computer 23

Page 24

Hibernate Mode

Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer. When the computer exits from hibernate mode, the desktop is restored to the state it was in

To activate hibernate mode:

Click the

Under

Pick a category

Under

or pick a Control Panel icon

Define your hibernate settings on the Power Schemes tab, Advanced tab, and Hibernate tab.

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To exit from hibernate mode from hibernate mode. Pressing a key on the keyboard or moving the mouse does not bring the computer out of hibernation, because the keyboard and the mouse do not function when the computer is in hibernate mode.

Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to you. If the computer’s hard drive becomes corrupted, Windows XP recreates the hibernate file automatically.

Power Options Properties

Define your standby mode settings, hibernate mode settings, and other power settings in the

Options Properties

Click the

Under

Pick a category

Under

or pick a Control Panel icon

Define your power settings on the

Start

button and click

, click

press the power button. The computer may take a short time to exit

window. To access the

Start

button and click

, click

before it entered hibernate mode.

Control Panel

Performance and Maintenance

, click

Power Options

Power Options Properties

Control Panel

Performance and Maintenance

, click

Power Schemes

Power Options

tab,

Advanced

window:

tab, and

Hibernate

Power

tab.

Power Schemes Tab

Each standard power setting is called a scheme. If you want to select one of the standard Windows schemes installed on your computer, choose a scheme from the The settings for each scheme appear in the fields below the scheme name. Each scheme has different settings for starting standby mode or hibernate mode, turning off the monitor, and turning off the hard drive.

The

Power schemes

•

Always On

Home/Office Desk

• minimal power conservation.

•

Portable/Laptop

24 Setting Up and Using Your Computer

(default) — If you want to use your computer with no power conservation.

drop-down menu displays the following schemes:

— If you use your computer as a home or office computer and you require

— If your computer is a portable computer that you use for traveling.

Power schemes

drop-down menu.

Page 25

•

Presentation

— If you want your computer to run without interruption (using no power

conservation).

Minimal Power Management

•

— If you want your computer to run with minimal power

conservation.

•

Max Battery

— If your computer is a portable computer and you run your computer from

batteries for extended periods of time.

If you want to change the default settings for a scheme, click the drop-down menu in the

monitor

Turn off hard disks, System stand by

, or

System hibernates

field, and then select a time-

Turn off

out from the displayed list. Changing the time-out for a scheme field permanently changes the default settings for that scheme, unless you click

Save As

and enter a new name for the changed

scheme.

NOTICE: If you set the hard drive (hard disk) to time-out before the monitor does, your computer may

appear to be locked up. To recover, press any key on the keyboard or click the mouse. To avoid this problem, always set the monitor to time-out before the hard drive.

Advanced Tab

The

Advanced

tab allows you to:

• Place the power options icon in the Windows taskbar for quick access.

• Set the computer to prompt you for your Windows password before the computer exits from standby mode or hibernate mode.

• Program the power button to activate standby mode, activate hibernate mode, or turn off the computer.

To program these functions, click an option from the corresponding drop-down menu and click

Hibernate Tab

The

Hibernate

you defined on the

Hibernate

tab allows you to enable hibernate mode. If you want to use the hibernate settings

Power Schemes

tab, click the

Enable hibernate support

check box on the

tab.

For more information on power management options:

Click the

In the

Start

button and click

Help and Support

window, click

Performance and maintenance

window, click

Conserving power on your computer

Hyper-Threading

Hyper-Threading is an Intel® technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously. It is recommended that you use the Microsoft

Windows® XP Service Pack 1

Setting Up and Using Your Computer 25

Page 26

(SP1) or later operating system because Windows XP is optimized to take advantage of Hyper-Threading technology. While many programs can benefit from Hyper-Threading, some programs have not been optimized for Hyper-Threading and may require an update from the software manufacturer. Contact the software manufacturer for updates and information about using Hyper-Threading with your software.

To determine if your computer is using Hyper-Threading technology:

Click the

Click

Hardware

In the

Device Manager

is enabled, the processor is listed twice.

www.dell.com | support.dell.com

You can enable or disable Hyper-Threading through system setup. For more information on accessing system setup, see page 98.

Start

button, right-click

and click

My Computer

Device Manager

, and then click

window, click the plus (+) sign next to

Properties

Processors

. If Hyper-Threading

26 Setting Up and Using Your Computer

Page 27

Solving Problems

Troubleshooting Tips

Follow these tips when you troubleshoot your computer:

• If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed.

• If a peripheral device does not work, ensure that the device is properly connected.

• If an error message appears on the screen, write down the exact message. This message may help technical support personnel diagnose and fix the problem(s).

• If an error message occurs in a program, see the program’s documentation.

Battery Problems

CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the

battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

REPLACE THE BATTERY — If you have to repeatedly reset time and date information after turning on

the computer, or if an incorrect time or date displays during start-up, replace the battery (see page 89). If the battery still does not work properly, contact Dell (see page 108).

Drive Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE — Click the Start button and

click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

Solving Problems 27

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TEST THE DRIVE —

• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.

• Insert a bootable floppy disk and restart the computer.

NOTE: This system supports an optional USB floppy drive.

CLEAN THE DRIVE OR DISK — See page 105.

CHECK THE CABLE CONNECTIONS

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RUN THE HARDWARE TROUBLESHOOTER — See page 49.

RUN THE DELL DIAGNOSTICS — See page 46.

CD and DVD drive problems

NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a

defect in the drive or the CD or DVD.

NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all

DVD drives.

ADJUST THE WINDOWS VOLUME CONTROL —

• Click the speaker icon in the lower-right corner of your screen.

• Ensure that the volume is turned up by clicking the slidebar and dragging it up.

• Ensure that the sound is not muted by clicking any boxes that are checked.

CHECK THE SPEAKERS AND SUBWOOFER — See "Sound and Speaker Problems" on page 39.

Problems writing to a CD/DVD-RW drive

CLOSE OTHER PROGRAMS — The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.

TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD/DVD-RW DISC — See page 23 or search for the keyword standby in Windows Help for information on power management modes.

28 Solving Problems

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Hard drive problems

RUN CHECK DISK —

Click the

Right-click

Click

Click the

Under

Click

Start

button and click

Local Disk C:

Properties

Tools

tab.

Error-checking

, click

My Computer

Check Now

Scan for and attempt recovery of bad sectors Start

E-Mail, Modem, and Internet Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is

connected to a digital telephone network.

CHECK THE MICROSOFT OUTLOOK® EXPRESS SECURITY SETTINGS — If you cannot open your e-mail attachments:

In Outlook Express, click

Click

Do not allow attachments

To ol s

, click

Options

to remove the checkmark.

, and then click

Security

CHECK THE TELEPHONE LINE CONNECTION — C

HECK THE TELEPHONE JACK — ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK —

SE A DIFFERENT TELEPHONE LINE —

• Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.)

• Ensure that you hear or feel a click when you insert the telephone line connector into the modem.

• Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone.

• If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and use the telephone to connect the modem directly to the telephone wall jack. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one.

RUN THE MODEM HELPER DIAGNOSTICS — Click the Start button, point to All Programs, and then click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper is not available on certain computers.)

Solving Problems 29

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VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS —

Click the

Click

Click the

Click the COM port for your modem.

Click communicating with Windows.

If all commands receive responses, the modem is operating properly.

Start

button and click

Printers and Other Hardware Phone and Modem Options

Modems

Properties

tab.

, click the

Control Panel

Diagnostics

tab, and then click

Query Modem

to verify that the modem is

www.dell.com | support.dell.com

ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — Ensure that you have subscribed to an Internet provider. With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.

Error Messages

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ < > | — Do not use these characters in filenames.

A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential file. To remove and then reinstall the program:

Click the

Select the program you want to remove.

Click the

See the program documentation for installation instructions.

Start

button, click

Change or Remove Program

Control Panel

, and then click

icon.

Add or Remove Programs

drive letter :\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY — The drive cannot read the disk. Insert a disk into the drive and try again.

INSERT BOOTABLE MEDIA — Insert a bootable floppy disk or CD.

NOTE: This system supports an optional USB floppy drive.

30 Solving Problems

Page 31

NON-SYSTEM DISK ERROR — Remove the floppy disk from the drive and restart your computer.

NOTE: This system supports an optional USB floppy drive.

NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY AGAIN — Close all windows and open the program that you want to use. In some cases, you might have to restart your computer to restore computer resources. If so, run the program that you want to use first.

OPERATING SYSTEM NOT FOUND — Contact Dell (see page 108).

Media Card Reader Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NO DRIVE LETTER IS ASSIGNED —

When Microsoft Windows XP detects the media card reader, the device is automatically assigned a drive letter as the next logical drive after all other physical drives in the system. If the next logical drive after the physical drives is mapped to a network drive, Windows XP does not automatically assign a drive letter to the media card reader.

To manually assign a drive for the media card reader:

Right-click

Select the

Right-click the corresponding drive letter in the right pane that needs to be changed.

Select

From the drop-down list, select the new drive letter assignment for the media card reader.

Click OK to confirm your selection.

NOTE: The media card reader appears as a mapped drive only when it is connected. Each of the four media

card reader slots are mapped to a drive even if no media is installed. If you attempt to access the media card reader when no media is inserted, you are prompted to insert media.

My Computer

Disk Management

Drive Letter and Paths.

and select

option.

Manage

IEEE 1394 Device Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

ENSURE THAT THE CABLE FOR THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE DEVICE AND

INTO THE CONNECTOR ON THE COMPUTER

Solving Problems 31

Page 32

ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS —

Click the

Click If your IEEE 1394 device is listed, Windows recognizes the device.

IF YOU HAVE PROBLEMS WITH A DELL IEEE 1394 DEVICE — Contact Dell (see page 108).

F YOU HAVE PROBLEMS WITH A NON-DELL IEEE 1394 DEVICE — Contact the manufacturer of the

IEEE 1394 device.

Start

button and click

Printers and Other Hardware

Control Panel

www.dell.com | support.dell.com

Keyboard Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

CHECK THE KEYBOARD CABLE —

• Ensure that the keyboard cable is firmly connected to the computer.

• Reconnect the keyboard cable as shown on the setup diagram for your computer.

• Check the cable connector for damaged or frayed cables.

• Remove keyboard extension cables and connect the keyboard directly to the computer.

TEST THE KEYBOARD — Connect a properly working keyboard to the computer, and try using the keyboard.

RUN THE HARDWARE TROUBLESHOOTER — See page 49.

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

The computer does not start up

CHECK THE DIAGNOSTIC LIGHTS — See page 43.

ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL

OUTLET

32 Solving Problems

Page 33

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or

moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

A program stops responding

END THE PROGRAM —

Press <Ctrl><Shift><Esc> simultaneously.

Click

Applications

Click the program that is no longer responding.

Click

End Task

A program crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.

A program is designed for an earlier Windows operating system

RUN THE PROGRAM COMPATIBILITY WIZARD —

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows XP operating system environments.

Click the

Wizard

In the welcome screen, click

Follow the instructions on the screen.

Start

button, point to

All Programs→ Accessories

, and then click

Program Compatibility

A solid blue screen appears

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

Solving Problems 33

Page 34

Memory Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —

• Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

• See the software documentation for minimum memory requirements. If necessary, install additional memory (see page 64).

• Reseat the memory modules (see page 64) to ensure that your computer is successfully communicating with the memory.

• Run the Dell Diagnostics (see page 46).

34 Solving Problems

Page 35

IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —

• Reseat the memory modules (see page 64) to ensure that your computer is successfully communicating with the memory.

• Ensure that you are following the memory installation guidelines (see page 63).

• Your computer supports DDR2 memory. For more information about the type of memory supported by your computer, see "Memory" on page 93.

• Run the Dell Diagnostics (see page 46).

Mouse Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

CLEAN THE MOUSE — See page 105.

CHECK THE MOUSE CABLE —

Check the cable connector for damaged or frayed cables.

Remove mouse extension cables, if used, and connect the mouse directly to the computer.

Reconnect the mouse cable as shown on the setup diagram for your computer.

RESTART THE COMPUTER —

Simultaneously press <Ctrl><Esc> to display the

Ty p e u, press the keyboard arrow keys to highlight

After the computer turns off, reconnect the mouse cable as shown on the setup diagram for your computer.

Start the computer.

Start

menu.

Shut down

Tur n O f f

, and then press <Enter>.

TEST THE MOUSE — Connect a properly working mouse to the computer, and try using the mouse.

CHECK THE MOUSE SETTINGS —

Click the

Click

Try adjusting the settings.

Start

Mouse

button, click

Control Panel

, and then click

Printers and Other Hardware

REINSTALL THE MOUSE DRIVER — See page 48.

RUN THE HARDWARE TROUBLESHOOTER — See page 49.

Solving Problems 35

Page 36

Network Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

CHECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into

both the network connector on the back of the computer and the network jack.

CHECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER — If the link integrity light is off, that indicates no network communication exists. Replace the network cable. For a description of network lights, see "Controls and Lights" on page 96.

www.dell.com | support.dell.com

RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN

CHECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up

your network to verify that your network settings are correct and that the network is functioning.

RUN THE HARDWARE TROUBLESHOOTER — See page 49.

Power Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

IF THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT RESPONDING — See "Diagnostic Lights"

on page 43.

IF THE POWER LIGHT IS BLINKING GREEN — The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.

36 Solving Problems

Page 37

IF THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving power.

• Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.

• If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.

• Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

• Ensure that the main power cable and front panel cable are securely connected to the system board (see page 62).

IF THE POWER LIGHT IS STEADY AMBER — A device might be malfunctioning or incorrectly installed.

• Ensure that the processor cable is securely connected to the system board (see page 62).

• Remove and then reinstall the memory modules (see page 64).

• Remove and then reinstall any cards (see page 66).

• Remove and then reinstall the graphics card, if applicable (see page 67).

IF THE POWER LIGHT IS BLINKING AMBER — The computer is receiving electrical power, but an internal power problem might exist.

• Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).

• Ensure that the processor power cable is securely connected to the system board (see page 62).

ELIMINATE INTERFERENCE — Some possible causes of interference are:

• Power, keyboard, and mouse extension cables

• Too many devices on a power strip

• Multiple power strips connected to the same electrical outlet

Printer Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.

CHECK THE PRINTER DOCUMENTATION — See the printer documentation for setup and troubleshooting information.

ENSURE THAT THE PRINTER IS TURNED ON

Solving Problems 37

Page 38

CHECK THE PRINTER CABLE CONNECTIONS —

• See the printer documentation for cable connection information.

• Ensure that the printer cables are securely connected to the printer and the computer (see page 13).

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —

Click the

Click

View installed printers or fax printers

www.dell.com | support.dell.com

If the printer is listed, right-click the printer icon.

Click

Properties

setting is

port(s):

REINSTALL THE PRINTER DRIVER — See the printer documentation for instructions.

Scanner Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.

Start

button, click

and click the

USB

Control Panel

, and then click

Ports

tab. For a USB printer, ensure that the

Printers and Other Hardware

Print to the following

CHECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup and troubleshooting information.

UNLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a locking tab or button.

RESTART THE COMPUTER AND TRY THE SCANNER AGAIN

CHECK THE CABLE CONNECTIONS —

• See the scanner documentation for cable connection information.

• Ensure that the scanner cables are securely connected to the scanner and the computer.

38 Solving Problems

Page 39

VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS —

Click the

Click If your scanner is listed, Windows recognizes the scanner.

REINSTALL THE SCANNER DRIVER — See the scanner documentation for instructions.

Start

button, click

Scanners and Cameras

Control Panel

, and then click

Printers and Other Hardware

Sound and Speaker Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

No sound from speakers

NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been

listening to MP3 songs, ensure that you did not turn the player volume down or off.

CHECK THE SPEAKER CABLE CONNECTIONS — Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers. If you purchased a sound card, ensure that the speakers are connected to the card.

ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.

ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speakers is automatically disabled when headphones are connected to the computer’s front-panel headphone connector.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.

Solving Problems 39

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RUN THE SPEAKER DIAGNOSTICS —SEE YOUR SPEAKER DOCUMENTATION FOR MORE

INFORMATION.

REINSTALL THE SOUND DRIVER — See page 48.

RUN THE HARDWARE TROUBLESHOOTER — See page 49.

No sound from headphones

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CHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely inserted into the headphone connector (see page 57).

ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

Video and Monitor Problems

NOTE: See the monitor documentation for troubleshooting procedures.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

If the screen is blank

CHECK THE MONITOR CABLE CONNECTION —

• Ensure that the graphics cable is connected as shown on the setup diagram for your computer.

• If you are using a graphics extension cable and removing the cable solves the problem, the cable is defective.

• Swap the computer and monitor power cables to determine if the power cable is defective.

• Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.)

CHECK THE MONITOR POWER LIGHT — If the power light is off, firmly press the button to ensure that the monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse.

40 Solving Problems

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TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

CHECK THE DIAGNOSTIC LIGHTS — See page 43.

If the screen is difficult to read

CHECK THE MONITOR SETTINGS — See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test.

MOVE THE SUBWOOFER AWAY FROM THE MONITOR — If your speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the monitor.

MOVE THE MONITOR AWAY FROM EXTERNAL POWER SOURCES — Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check for interference.

ROTATE THE MONITOR TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE INTERFERENCE

ADJUST THE WINDOWS DISPLAY SETTINGS —

Click the

Click

Try different settings for

Start

Display

button, click

and click the

Screen resolution

Control Panel

Settings

tab.

, and then click

and

Color quality.

Appearance and Themes

Solving Problems 41

Page 42

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42 Solving Problems

Page 43

Troubleshooting Tools

Diagnostic Lights

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the back panel (see page 57). When the computer starts normally, the lights flash. After the computer starts, all four lights display solid green. If the computer malfunctions, the color and sequence of the lights identify the problem.

Light Pattern Problem Description Suggested Resolution

The computer is in a normal "off" condition or a possible pre-BIOS failure has occurred.

A possible processor failure has occurred. Contact Dell (see

Plug the computer into a working electrical outlet and press the power button.

page 108

Memory modules are detected, but a memory failure has occurred.

• If you have two or more memory modules installed, remove the modules, reinstall one module (see page 64), and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error.

• If available, install properly working memory of the same type into your computer (see page 63).

• If the problem persists, contact Dell (see page 108).

Troubleshooting Tools 43

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Light Pattern Problem Description Suggested Resolution

A possible graphics card failure has occurred.

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A possible floppy or hard drive failure has occurred.

A possible USB failure has occurred. Reinstall all USB devices, check cable

• If the computer has a graphics card, remove the card, reinstall it (see page 66), and then restart the computer.

• If the problem still exists, install a graphics card that you know works and restart the computer.

• If the problem persists or the computer has integrated graphics, contact Dell (see page 108).

Reseat all power and data cables and restart the computer.

connections, and then restart the computer.

No memory modules are detected.

Memory modules are detected, but a memory configuration or compatibility error exists.

• If available, install properly working memory of the same type into your computer (see page 63).

• If the problem persists, contact Dell (see page 108).

• Ensure that no special memory module/memory connector placement requirements exist (see page 63).

• Verify that the memory modules that you are installing are compatible with your computer (see page 63).

• If the problem persists, contact Dell (see page 108).

44 Troubleshooting Tools

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Light Pattern Problem Description Suggested Resolution

A possible expansion card failure has occurred.

Determine if a conflict exists by removing a card (not a graphics card) (see page 66) and restarting the computer.

If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer.

Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see page 49).

If the problem persists, contact Dell (see page 108).

Another failure has occurred.

• Ensure that the cables are properly connected to the system board from the hard drive, CD drive, and DVD drive (see page 62).

• If there is an error message on your screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to make sure it is functioning properly.

• The operating system is attempting to boot from a device (such as the floppy drive or hard drive); check system setup (see page 97) to make sure the boot sequence is correct for the devices installed on your computer.

• If the problem persists, contact Dell (see page 108).

The computer is in a normal operating

None.

condition after POST.

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Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Solving Problems" on page 27 and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

Turn on (or restart) your computer.

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When the DELL™ logo appears, press <F12> immediately.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft

When the boot device list appears, highlight

When the Dell Diagnostics page 46).

Dell Diagnostics Main Menu

After the Dell Diagnostics loads and the option you want.

Option Function

Express Test Performs a quick test of devices. This test typically takes 10 to

Extended Test Performs a thorough check of devices. This test typically takes

Custom Test Tests a specific device. You can customize the tests you want

Symptom Tree Lists the most common symptoms encountered and allows

Windows® desktop. Then shut down your computer (see page 53) and try again.

Boot to Utility Partition

Main Menu

20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly.

an hour or more and requires you to answer questions periodically.

to run.

you to select a test based on the symptom of the problem you are having.

appears, select the test you want to run (see

Main Menu

screen appears, click the button for the

and press <Enter>.

If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see

46 Troubleshooting Tools

page 108

Page 47

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,

technical support will ask for your Service Tag.

If you run a test from the

Custom Test

Symptom Tree

option, click the applicable tab

described in the following table for more information.

Tab Function

Results Displays the results of the test and any error conditions

encountered.

Errors Displays error conditions encountered, error codes, and the

problem description.

Help Describes the test and may indicate requirements for running the

test.

Configuration Displays your hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.

Parameters Allows you to customize the test by changing the test settings.

Close the test screen to return to the restart the computer, close the

Main Menu

screen. To exit the Dell Diagnostics and

screen.

Drivers

What Is a Driver?

A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program.

A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes.

Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

Many drivers, such as the keyboard driver, come with your Microsoft system. You may need to install drivers if you:

• Upgrade your operating system.

• Reinstall your operating system.

• Connect or install a new device.Identifying Drivers

Windows® operating

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If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.

Windows XP

Click the

Under

Pick a Category

Click

System

In the

System Properties

Click

Device Manager

Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on

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the device icon.

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see page 47).

Reinstalling Drivers

NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers.

If you install drivers obtained from other sources, your computer might not work correctly.

Using Windows XP Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

Click the

Under

Pick a Category

Click

System

In the

System Properties

Click

Device Manager

Right-click the device for which the new driver was installed and click

Click the

Click

Roll Back Driver

If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer to the operating state that existed before you installed the new driver.

Start

button and click

Start

button and click

Drivers

tab.

Control Panel

, click

Performance and Maintenance

window, click the

Hardware

Control Panel

, click

Performance and Maintenance

window, click the

Hardware

tab.

Properties

Manually Reinstalling Drivers

After copying the driver files to your hard drive, click the

Computer

Click

Properties

48 Troubleshooting Tools

Start

button and right-click

Page 49

Click the

Double-click the type of device for which you are installing the driver.

Double-click the name of the device for which you are installing the driver.

Click the

Click

When the name of the appropriate driver appears, click

Click

Hardware

Driver

Install from a list or specific location (Advanced)

Browse

Finish

tab and click

and browse to the location to which you previously extracted the driver files.

and restart your computer.

Device Manager

Update Driver

and click

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To resolve incompatibilities using the Hardware Troubleshooter:

Click the

Ty p e

Click

In the

computer

Start

button and click

hardware troubleshooter

Hardware Troubleshooter

, and click

Help and Support

in the

list, click

in the

field and click the arrow to start the search.

Search Results

I need to resolve a hardware conflict on my

list.

Restoring Your Operating System

You can restore your operating system in the following ways:

• Microsoft Windows XP System Restore returns your computer to an earlier operating state without affecting data files.

• Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.

NOTE: Dell PC Restore is available only on computers purchased in certain regions.

Using Microsoft Windows XP System Restore

The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore. To access help, see page 11.

Troubleshooting Tools 49

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NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or

recover them.

NOTE: The procedures in this document were written for the Windows default view, so they may not

work if you set your Dell™ computer to the Windows Classic view.

Creating a Restore Point

Click the

Click

Follow the instructions on the screen.

Start

button and click

System Restore

Help and Support

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Restoring the Computer to an Earlier Operating State

If problems occur after you install a device driver, use Device Driver Rollback (see page 48) to resolve the problem. If that is unsuccessful, then use System Restore.

NOTICE: Before you restore the computer to an earlier operating state, save and close any open files

and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

Click the

System Restore

Ensure that

Click a calendar date to which you want to restore your computer.

Select a Restore Point

The points. All calendar dates with available restore points appear in boldface type.

Select a restore point and click

If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer.

Click

The

Restoration Complete

then the computer restarts.

After the computer restarts, click OK.

To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.

Start

button, point to

All Programs→

Restore my computer to an earlier time

screen provides a calendar that allows you to see and select restore

screen appears after System Restore finishes collecting data and

Accessories→

System Tools

is selected and click

, and then click

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Undoing the Last System Restore

NOTICE: Before you undo the last system restore, save and close all open files and exit any open

programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

Click the

System Restore

Click

Enabling System Restore

Start

button, point to

Undo my last restoration

All Programs→ Accessories→ System Tools

and click

, and then click

If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled:

Click the

Click

Click the

Ensure that

Using Dell PC Restore by Symantec

NOTE: Dell PC Restore is available only on computers purchased in certain regions.

Start

button and click

Control Pane l

Performance and Maintenance

System

System Restore

Turn off System Restore

tab.

is unchecked.

Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer

—

including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using PC Restore.

NOTICE: Using PC Restore permanently deletes all data on the hard drive and removes any applications

or drivers installed after you received your computer. If possible, back up the data before using PC Restore.

To use PC Restore:

Turn on the computer.

During the boot process, a blue bar with

Immediately upon seeing the blue bar, press <Ctrl><F11>.

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appears at the top of the screen.

If you do not press <Ctrl><F11> in time, let the computer finish restarting, and then restart the computer again.

NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.

On the next screen that appears, click

Restore

Troubleshooting Tools 51

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On the next screen, click

The restore process takes approximately 6–10 minutes to complete.

When prompted, click

NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.

When prompted, click

The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on.

Click

The

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System Restore

After the computer restarts, click OK.

Confirm

Finish

Yes

to reboot the computer.

screen appears and the computer restarts.

52 Troubleshooting Tools

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Removing and Installing Parts

Before You Begin

This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist:

• You have performed the steps in "Turning Off Your Computer" on page 53 and "Before Working Inside Your Computer" on page 53.

• You have read the safety information in your Dell™

• A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.

Recommended Tools

The procedures in this document may require the following tools:

• Small flat-blade screwdriver

• Phillips screwdriver

Turning Off Your Computer

NOTICE: To avoid losing data, save and close any open files and exit any open programs before you turn

off your computer.

Shut down the operating system:

Save and close any open files, exit any open programs, click the click

Turn Off Computer

In the

Turn off computer

The computer turns off after the operating system shutdown process finishes.

window, click

Tur n off

Product Information Guide.

Start

button, and then

Ensure that the computer and any attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for 4 seconds.

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.

Removing and Installing Parts 53

Page 54

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a

card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to

servicing that is not authorized by Dell is not covered by your warranty.

NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable

itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both

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connectors are correctly oriented and aligned.

NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside

the computer.

Turn off your computer (see page 53).

NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it

from the network wall jack.

Disconnect any telephone or network cables from the computer.

Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet

before opening the cover.

Remove the computer cover (see page 59).

NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted

metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components.

54 Removing and Installing Parts

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Front and Back View of the Computer

Front View

NOTE: The front-panel door does not close when you are using certain Flash Media or IEEE 1394, USB,

or headphone connectors.

NOTE: The front-panel door is removable; if you remove it or accidentally knock it off its hinges, it snaps

back in place. For instructions on how to reattach the door, see page 59.

8 7

6 5

Removing and Installing Parts 55

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CD/DVD drive eject button

2 CD/DVD drive-activity

light

USB 2.0 connectors (2) Use the front USB connectors for devices that you connect occasionally, such as joysticks

4 IEEE 1394 connector Attach high-speed serial multimedia devices, such as digital video cameras.

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power button Press this button to turn on the computer.

power light The power light illuminates and blinks or remains solid to indicate different states:

front-panel door release button

microphone connector

headphone connector

diagnostic lights

front-panel door

Press this button to eject a CD/DVD from the drive.

The drive activity light is on when the computer reads data from the CD or DVD drive.

or cameras (see "System Setup" on page 97 for more information on booting to a USB device).

It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

It is recommended that you use the back IEEE 1394 connector for devices that typically remain connected, such as external hard drives and other storage devices.

NOTICE: To avoid losing data, do not use the power button to turn off the computer.

Instead, perform an operating system shutdown.

• No light — The computer is turned off.

• Steady green — The computer is in a normal operating state.

• Blinking green — The computer is in a power-saving state.

• Blinking or solid amber — See "Power Problems" on page 36.

Press this button to access the front-panel connectors.

Use the pink microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program.

On computers with a sound card, the microphone connector is on the card.

Use the green headphone connector to attach headphones and most kinds of speakers.

For more information on what each diagnostic light means, see "Diagnostic Lights" on page 43.

This panel covers the CD/DVD drive, the media card reader, and the optional floppy drive.

56 Removing and Installing Parts

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Back View

voltage selection switch (may not be available on certain computers)

power connector Insert the power cable.

back panel connectors Plug serial, USB, and other devices into the

card slots Access connectors for any installed PCI and PCI

See the safety instructions in the

Information Guide

appropriate connector.

Express cards.

for more information.

Removing and Installing Parts 57

Product

Page 58

12 4

3 5

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link integrity light • Green — A good connection exists between a 10-Mbps network and the

network adapter connector

network activity light Flashes a yellow light when the computer is transmitting or receiving network data. A

modem connector Use the modem connector to connect your computer to the Internet.

surround sound connector

line-in connector Use the blue line-in connector to attach a record/playback device such as a cassette

10111213

computer.

• Orange — A good connection exists between a 100-Mbps network and the computer.

• Off — The computer is not detecting a physical connection to the network.

To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached.

NOTE: Do not plug a telephone cable into the network connector.

On computers with a network connector card, use the connector on the card.

It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.

high volume of network traffic may make this light appear to be in a steady "on" state.

Use the black surround sound connector to attach multichannel-capable speakers.

player, CD player, or VCR.

On computers with a sound card, use the connector on the card.

58 Removing and Installing Parts

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line-out connector Use the green line-out connector to attach headphones and most speakers with

integrated amplifiers.

On computers with a sound card, use the connector on the card.

microphone/side surround sound connector

center/LFE connector

S/PDIF connector This connector is used to transmit digital audio without going through an analog

VGA connector If your monitor has a VGA connector, plug it into the VGA connector on the

USB 2.0 connectors (5) Use the back USB connectors for devices that typically remain connected, such as

IEEE 1394 connector Attach high-speed serial multimedia devices, such as digital video cameras.

Use the pink and silver connector to attach a personal computer microphone for voice or musical input into a sound or telephony program.

On computers with a sound card, the microphone connector is on the card.

LFE (Low Frequency Effects) Audio channel found in digital surround sound audio schemes that carries only low frequency information of 80 Hz and below. The LFE channel drives a subwoofer to provide extremely low bass extension. Systems not using subwoofers can shunt the LFE information to the main speakers in the surround sound set-up.

audio conversion process.

computer.

printers and keyboards.

It is recommended that you use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras.

Removing the Computer Cover

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

Shut down the computer through the

Ensure that your computer and attached devices are turned off. If your computer and

Start

menu (see page 53).

attached devices did not automatically turn off when you shut down your computer, turn them off now.

NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it

from the network wall jack.

Disconnect any telephone or telecommunication lines from the computer.

Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet

before opening the cover.

NOTICE: Ensure that sufficient space exists to support the removed cover—at least 30 cm (1 ft) of desk

top space.

Removing and Installing Parts 59

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NOTICE: Ensure that you are working on a level, protected surface to avoid scratching either the

computer or the surface on which it is resting.

Lay your computer on its side with the computer cover facing up.

Pull back the cover latch release on the top panel.

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security cable slot

cover release latch

computer cover

Locate the two hinge tabs on the bottom edge of the computer.

Grip the sides of the computer cover and pivot the cover up, using the bottom hinges as leverage points.

Release the cover from the hinge tabs and set it aside in a secure location.

60 Removing and Installing Parts

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Inside View of Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet

before opening the cover.

power supply and fan

CD/DVD drive

drive release latch

hard drive

front-panel door

power button

system board

heat sink and blower assembly

Removing and Installing Parts 61

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System Board Components

internal speaker (SPEAKER)

password jumper (PSWD)

processor fan connector (FAN)

serial port connector (SER2)

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floppy drive connector (DSKT)

PCI Express x16 connector (PEG)

PCI Express x1 connector (PCI_E1)

front-panel IEEE 1394 connector (FP1394)

IEEE/1394 connector (IEEE)

network connector (NIC) and USB connectors (2) (USB2)

USB connectors (3) (USB2)

media card reader connector (F_USB)

processor connector (CPU)

S/PDIF audio connector (SPDIF)

modem connector

video connector (VGA)

power connector (12V)

memory module connectors (2, 4)

memory module connectors (1, 3)

battery socket (BATTERY)

RTC reset jumper (RTCRST)

SATA connector (SATA2)

SATA connector (SATA0)

CD/DVD connector (IDE2)

front-panel connector (FRONT PANEL)

modem

power connector (POWER)

line-in, line-out, microphone, center, and LFE connectors

62 Removing and Installing Parts

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Memory

You can increase your computer memory by installing memory modules on the system board.

Your computer supports DDR2 memory.

NOTE: Buffered memory is not supported on this computer.

DDR2 Memory Overview

DDR2 memory modules should be installed in If the DDR2 memory modules are not installed in matched pairs, the computer will continue to operate, but with a slight reduction in performance. See the label on the module to determine the module’s capacity.

NOTE: Always install DDR2 memory modules in the order indicated on the system board.

The recommended memory configurations are:

• A pair of matched memory modules installed in DIMM connectors 1 and 2 (white securing clips)

pairs of matched memory size, speed, and technology

• A pair of matched memory modules installed in DIMM connectors 1 and 2 and another matched pair installed in DIMM connectors 3 and 4 (black securing clips)

NOTICE: Do not install ECC memory modules.

• If you install mixed pairs of DDR2 400-MHz (PC2-3200) and DDR2 533-MHz (PC2-4300) memory, the modules function at the speed of the slowest module installed.

• Be sure to install a single memory module in DIMM connector 1, the connector closest to the processor, before you install modules in the other connectors.

Removing and Installing Parts 63

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matched pair of memory modules in DIMM

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connectors 1 and 2 (white securing clips)

NOTE: Memory purchased from Dell is covered under your computer warranty.

NOTICE: If you remove your original memory modules from the computer during a memory upgrade,

keep them separate from any new modules that you may have, even if you purchased the new modules

from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your

computer may not start properly. You should install your original memory modules in pairs either in DIMM connectors 1 and 2 or DIMM connectors 3 and 4.

Addressing Memory With 4-GB Configurations

Your computer supports a maximum of 4 GB of memory when you use two 2-GB DIMMs. Current operating systems, such as Microsoft space; however, the amount of memory available to the operating system is less than 4 GB. Certain components within the computer require address space in the 4-GB range. Any address space reserved for these components cannot be used by computer memory.

Installing Memory

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

matched pair of memory modules in DIMM connectors 3 and 4 (black securing clips)

Windows® XP, can only use a maximum of 4 GB of address

NOTICE: To prevent static damage to components inside your computer, discharge static electricity

from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

Follow the procedures in "Before You Begin" on page 53.

Lay the computer on its side so that the system board is on the bottom of the inside of the computer.

Press out the securing clip at each end of the memory module connector.

64 Removing and Installing Parts

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memory connector closest to processor

securing clips (2)

connector

Align the notch on the bottom of the module with the crossbar in the connector.

notch

memory module

cutouts (2)

crossbar

NOTICE: To avoid damage to the memory module, press the module straight down into the connector

while you apply equal force to each end of the module.

Insert the module into the connector until the module snaps into position.

If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.

Removing and Installing Parts 65

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Replace the computer cover.

NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into

the computer.

Connect your computer and devices to electrical outlets, and turn them on.

Right-click the

Click the

To verify that the memory is installed correctly, check the amount of memory (RAM) listed.

My Computer

General

tab.

icon and click

Properties

Removing Memory

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CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTICE: To prevent static damage to components inside your computer, discharge static electricity

from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

Follow the procedures in "Before You Begin" on page 53.

Press out the securing clip at each end of the memory module connector.

Grasp the module and pull up.

If the module is difficult to remove, gently ease the module back and forth to remove it from the connector.

Cards

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTICE: To prevent static damage to components inside your computer, discharge static electricity

from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

Your Dell™ computer provides the following slots for PCI Express cards:

• One PCI Express x16 card slot

• One PCI Express x1 card slot

NOTE: The slots for the PCI Express x16 and PCI Express x1 cards are half-height slots.

66 Removing and Installing Parts

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PCI Express Cards

Your computer supports one PCI Express x16 card and one PCI Express x1 card.

PCI Express x16 card

PCI Express x16 card slot

PCI Express x1 card

PCI Express x1 card slot

If you are installing or replacing a PCI Express card, follow the procedures in the next section. If you are removing but not replacing a card, see "Removing a PCI Express Card" on page 70.

If you are replacing a card, remove the current driver for the card from the operating system.

Installing a PCI Express Card

Follow the procedures in "Before You Begin" on page 53.

Gently push the release tab on the card retention door from the inside to pivot the door open. Because the door is attached, it will remain in the open position.

If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 5.

If you are replacing a card that is already installed in the computer, remove the card.

If necessary, disconnect any cables connected to the card. Grasp the card by its top corners, and ease it out of its connector.

Prepare the card for installation.

See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.

CAUTION: Some network adapters automatically start the computer when they are connected to a

network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards.

Removing and Installing Parts 67

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Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.

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retention arm tab

PCI Express card

edge connector

Prepare the card for installation.

See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.

CAUTION: Some network adapters automatically start the computer when they are connected to a

network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards.

If you are installing the card into the x16 card connector, position the card so the securing slot is aligned with the securing tab, and gently pull the securing tab.

Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.

68 Removing and Installing Parts

securing slot

securing tab

card connector

Page 69

card not fully seated

card fully seated

Before you close the card retention door, ensure that:

bracket within slot

bracket caught outside of slot

• The tops of all cards and filler brackets are flush with the alignment bar.

• The notch in the top of the card or filler bracket fits around the alignment guide.

Removing and Installing Parts 69

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Close the card retention door by snapping it into place to secure the card(s).

retention arm

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NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent

the computer cover from closing properly or cause damage to the equipment.

Connect any cables that should be attached to the card.

See the documentation that came with the card for information about the card’s cable connections.

NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into

the computer.

Replace the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on.

Install any drivers required for the card as described in the card documentation.

PCI Express card

edge connector

card connector

Removing a PCI Express Card

Follow the procedures in "Before You Begin" on page 53.

If necessary, disconnect any cables connected to the card.

Gently pull back the securing tab, grasp the card by its top corners, and then ease it out of its connector.

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If you are removing the card permanently, install a filler bracket in the empty card-slot opening.

If you need a filler bracket, contact Dell (see

NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification

of the computer. The brackets also keep dust and dirt out of your computer.

Secure the card(s) in the computer.

NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into

the computer.

Replace the computer cover, reconnect the computer and devices to electrical outlets, and

page 108

then turn them on.

Remove the card’s driver from the operating system.

Install any drivers required for the card as described in the card documentation.

Drives

Your computer supports a combination of these devices:

• One serial ATA drive

• One FlexBay drive (optional floppy drive or media card reader)

• One CD or DVD drive

CD/DVD drive

FlexBay for optional floppy drive or media card reader (under CD/DVD drive)

hard drive

Connect CD/DVD drives to the connector labeled "IDE" on the system board. Serial ATA hard drives should be connected to the connectors labeled "SATA0" or "SATA2" on the system board.

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Connecting Drive Cables

When you install a drive, you connect two cables—a DC power cable and a data cable—to the back of the drive and to the system board.

Drive Interface Connectors

Most interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector. Serial ATA cables go to the pin-1 end of the connector. The pin-1 end of a connector on a board or a card is usually indicated by a silk-screened “1” printed directly on the board or card.

NOTICE: When you connect an IDE interface cable, do not place the colored stripe away from pin 1 of

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the connector. Reversing the cable prevents the drive from operating and could damage the controller, the drive, or both.

Serial ATA Connector

interface connector

interface cable

Power Cable Connector

To connect a drive using the power cable, locate the power input connector on the system board.

72 Removing and Installing Parts

power input connector

power cable connector

Page 73

Connecting and Disconnecting Drive Cables

When removing an IDE drive data cable

detaches.

When connecting and disconnecting a serial ATA data cable

each end.

Like IDE connectors, the serial ATA interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector.

, grasp the colored pull-tab and pull until the connector

, hold the cable by the black connector at

Hard Drive

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet

before removing the cover.

NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a

surface, such as a foam pad, that will sufficiently cushion it.

NOTICE: If you are replacing a hard drive that contains data you want to keep, back up your files before

you begin this procedure.

Check the documentation for the drive to verify that it is configured for your computer.

Removing a Hard Drive

Follow the procedures in "Before You Begin" on page 53."

Lay the computer on its side so that the system board is on the bottom of the inside of the computer.

Remove the computer cover (see page 59).

Removing and Installing Parts 73

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Press in on the blue tabs on each side of the drive and slide the drive up and out of the computer.

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Disconnect the power and hard-drive cable from the drive.

tabs (2)

hard drive

power cable

74 Removing and Installing Parts

serial ATA data cable

Page 75

Installing a Hard Drive

Unpack the replacement hard drive, and prepare it for installation.

Check the documentation for the drive to verify that it is configured for your computer.

NOTE: If your replacement hard drive does not have the plastic guide bracket attached, remove the

bracket from the old drive by unsnapping it from the drive. Snap the bracket onto the new drive.

tabs (2)

drive

drive bracket

Connect the power and hard-drive cables to the drive.

power cable

serial ATA data cable

Check all connectors to be certain that they are properly cabled and firmly seated.

Removing and Installing Parts 75

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Gently slide the drive into place until you hear a click or feel the drive securely installed.

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Replace the computer cover (page 91).

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into

the computer.

Connect your computer and devices to electrical outlets, and turn them on.

See the documentation that came with the drive for instructions on installing any software required for drive operation.

tabs (2)

hard drive

CD/DVD Drive

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet

before opening the cover.

Removing a CD/DVD Drive

Follow the procedures in "Before You Begin" on page 53.

NOTICE: Do not pull the drive out of the computer by the drive cables. Doing so may cause damage to

cables and the cable connectors.

Lay the computer on its side so that the system board is on the bottom of the inside of the computer.

Remove the computer cover (see page 59).

76 Removing and Installing Parts

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Pull up on the drive release latch and slide the drive towards the back of the computer. Then, lift up to remove the drive from the computer.

CD/DVD drive

drive release latch

Disconnect the power and CD/DVD drive cables from the back of the drive.

data cable

Removing and Installing Parts 77

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Installing a CD/DVD Drive

Unpack the drive and prepare it for installation.

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Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the drive for the cable select setting.

Connect the power and CD/DVD drive cables to the drive.

data cable

78 Removing and Installing Parts

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Gently slide the drive into place until you hear a click or feel the drive securely installed.

Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.

Replace the computer cover.

Connect your computer and devices to their electrical outlets, and turn them on.

See the documentation that came with the drive for instructions on installing any software required for drive operation.

Enter system setup (see page 97) and select the appropriate

Verify that your computer works correctly by running the Dell Diagnostics (see page 43).

Drive

option.

Media Card Reader

For information on using the media card reader, see "Using a Media Card Reader (Optional)" on page 14.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTICE: To prevent static damage to components inside your computer, discharge static electricity

from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

Removing and Installing Parts 79

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Removing a Media Card Reader

Follow the procedures in "Before You Begin" on page 53."

Lay the computer on its side so that the system board is on the bottom of the inside of the computer.

Remove the computer cover (see page 59).

Remove the CD/DVD drive (see page 76).

Disconnect the data cable on the back of the media card reader from the front-panel connector on the system board.

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data cable

Pull up on the drive release latch and slide the media card reader towards the back of the computer. Then, lift up to remove the drive from the computer.

80 Removing and Installing Parts

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media card reader

drive release latch

Installing a Media Card Reader

Follow the procedures in "Before You Begin" on page 53.

Lay the computer on its side so that the system board is on the bottom of the inside of the computer.

Remove the computer cover (see page 59).

Remove the media card reader from its packaging and ensure all the screws are included.

drive

drive bracket

screws (4)

Removing and Installing Parts 81

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Gently slide the drive into place until you hear a click or feel the drive securely installed.

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Reconnect the data cable on the back of the media card reader to the front-panel connector on the system board.

82 Removing and Installing Parts

data cable

Page 83

Replace the CD/DVD drive (see page 77).

Replace the computer cover (see page 91).

NOTICE: To connect a network cable, first plug the cable in to the network device and then plug it in to

the computer.

Connect your computer and devices to their electrical outlets, and turn them on.

See the documentation that came with the drive for instructions on installing any software required for drive operation.

Enter system setup (see page 97) and select the appropriate

Verify that your computer works correctly by running the Dell Diagnostics (see page 43).

Drive

option.

Floppy Drive (Optional)

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet

before removing the cover.

Removing a Floppy Drive

Follow the procedures in "Before You Begin" on page 53.

Lay the computer on its side so that the system board is on the bottom of the inside of the computer.

Remove the computer cover (see page 59).

Remove the CD/DVD drive (see page 76).

Pull up on the drive release latch and slide the floppy drive towards the back of the computer. Then, lift up to remove the drive from the computer.

Removing and Installing Parts 83

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drive release latch

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Disconnect the power and data cables from the back of the floppy drive.

floppy drive

data cable edge connector

cable release tab

84 Removing and Installing Parts

data cable

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Installing a Floppy Drive

NOTE: In the event the replacement or new floppy drive does not have the shoulder screws, use the

screws located within the drive panel insert.

drive

drive bracket

screws (4)

Follow the procedures in "Before You Begin" on page 53.

Lay the computer on its side so that the system board is on the bottom of the inside of the computer.

Remove the computer cover (see page 59).

Gently slide the drive into place until you hear a click or feel the drive securely installed.

Removing and Installing Parts 85

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Attach the power and data cables to the floppy drive.

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data cable edge connector

cable release tab

data cable

Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.

Replace the CD/DVD drive (see page 77).

Replace the computer cover (see page 91).

NOTICE: To connect a network cable, first plug the cable in to the network device and then plug it in to

the computer.

Connect your computer and devices to their electrical outlets, and turn them on.

See the documentation that came with the drive for instructions on installing any software required for drive operation.

Enter system setup (see page 97) and select the appropriate

Verify that your computer works correctly by running the Dell Diagnostics (see page 43).

86 Removing and Installing Parts

Diskette Drive

option.

Page 87

Modem

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTICE: Before you remove or install the modem, make sure to disconnect all telephone and network

cables from your computer.

NOTICE: To prevent static damage to components inside your computer, discharge static electricity

from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

Replacing the Modem

Follow the procedures in "Before You Begin" on page 53.

Remove the computer cover (see page 59).

NOTE: For easier access to the modem, it may be necessary to remove the power cable from the power

supply.

screws (2)

modem cable

modem

pull tab

Removing and Installing Parts 87

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Remove the existing modem:

Disconnect the modem cable from the modem.

Use a small Phillips screwdriver to remove the two screws securing the modem to the system board, and set the screws aside.

Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board.

NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the

connectors and realign the card.

Install the new modem:

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Align the modem with the screw holes and press the modem into the connector on the system board.

Use a Phillips screwdriver to replace and tighten the two screws that secure the modem to the system board.

Connect the modem cable to the modem.

Replace the computer cover (see page 91).

Replacing the External Modem Connector

Follow the procedures in "Before You Begin" on page 53.

Remove the computer cover (see page 59).

Remove the modem cable from the modem.

Remove the external modem connector:

Remove the screw that secures the external modem connector.

Slide the external modem connector away from the slot that holds the modem connector in place.

Lift the modem cable and connector from the computer.

88 Removing and Installing Parts

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To install a new modem cable and external modem connector:

Align the external connector with the slot on the back on the computer.

Replace the screw that secures the external modem connector in place.

Carefully route the cable wire and re-connect the modem cable to the modem.

Replace the computer cover (see page 91).

screw (from the back of the computer)

modem connector

Battery

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTICE: To prevent static damage to components inside your computer, discharge static electricity

from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years. If you have to repeatedly reset time and date information after turning on the computer, replace the battery.

CAUTION: A new battery can explode if it is incorrectly installed. Replace the battery only with the

same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions.

Removing and Installing Parts 89

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Replacing the Battery

NOTE: For information regarding the type of coin-cell battery, see "Power" on page 96.

Record all the screens in system setup (see page 97) so that you can restore the correct settings in step 9.

Follow the procedures in "Before You Begin" on page 53.

Remove the computer cover (see page 59).

Locate the battery socket (see page 62).

NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system

board with the object. Ensure that the object is inserted between the battery and the socket before you

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attempt to pry out the battery. Otherwise, you may damage the system board by prying off the socket or by breaking circuit traces on the system board.

Remove the system battery.

Support the battery connector by pressing down firmly on the positive side of the connector.

While supporting the battery connector, press the battery toward the positive side of the connector and pry it up out of the securing tabs at the negative side of the connector.

battery (positive side)

battery release lever

NOTICE: To avoid damage to the battery connector, you must firmly support the connector while

installing or removing a battery.

Install the new system battery.

Support the battery connector by pressing down firmly on the positive side of the connector.

Hold the battery with the "+" facing up, and slide it under the securing tabs at the positive side of the connector.

Press the battery straight down into the connector until it snaps into place.

Replace the computer cover (see page 91).

90 Removing and Installing Parts

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NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into

the computer.

Connect your computer and devices to electrical outlets, and turn them on.

Enter system setup (see page 97) and restore the settings you recorded in step 1.

Properly dispose of the old battery. See the

Product Information Guide

for battery disposal

information.

Replacing the Computer Cover

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

Ensure that all cables are connected, and fold cables out of the way.

Gently pull the power cables toward you so that they do not get caught underneath the drives.

Ensure that no tools or extra parts are left inside the computer.

Install the cover:

Align the bottom of the cover with the tabs located along the bottom of edge of the computer.

Using the tabs as leverage, rotate the cover downward.

Snap the cover into place by pulling back on the cover release latch, and then releasing the latch when the cover is properly seated.

Removing and Installing Parts 91

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Ensure that the cover is seated correctly before moving the computer to the upright position.

NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into

the computer.

Connect your computer and devices to electrical outlets, and turn them on.

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92 Removing and Installing Parts

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Appendix

Specifications

Processor

Processor types

Level 1 (L1) cache 16 KB

Level 2 (L2) cache 1 MB for Pentium 4 processors

Memory

Type 400-MHz and 533-MHz DDR2 unbuffered SDRAM

Memory connectors four

Memory capacities 256-MB, 512-MB, 1-GB, or 2-GB non-ECC

Minimum memory 256 MB

Maximum memory 4 GB

BIOS address F0000h

Intel® Pentium® 4 5XX processors with Hyper-Threading technology

Intel Celeron

256 KB for Celeron processors

(depending on your computer configuration) pipelined-burst, eight-way set associative, write-back SRAM

D processors

NOTE: See "Addressing Memory With 4-GB Configurations" on

page 64 to verify the amount of memory available to the operating system.

Computer Information

Chip set Intel 945G Express chip set

DMA channels eight

Interrupt levels 24

BIOS chip (NVRAM) 4 Mb

NIC integrated network interface capable of 10/100-Mbps

communication

Appendix 93

Page 94

Computer Information (continued)

System clock 800-MHz data rate

Video

Type Intel integrated Graphics Media Accelerator (GMA) 950

Audio

Type Sigmatel STAC9220

Expansion Bus

Bus type PCI Express x1 and x16

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Bus speed

PCI Express:

connector one x1

connector size 36 pins

connector data width (maximum) one PCI Express lane

PCI Express:

connector one x16

connector size 164 pins

connector data width (maximum) 16 PCI Express lanes

Drives

Externally accessible one slimline 3.5-inch media bay

Available devices Serial ATA drive, USB memory devices, CD drive, DVD drive,

Internally accessible one bay for 1-inch high hard drive

PCI Express:

x1 slot bidirectional speed: 500 MB/s x16 slot bidirectional speed: 8 GB/sec

one slimline 5.25-inch drive bay

DVD+RW drive, DVD/CD-RW combo drive, DVD+/-RW, and media card reader

94 Appendix

Page 95

Connectors

External connectors:

Serial 9-pin, 16550C-compatible connector

IEEE 1394 one 6-pin powered back-panel connector (not present on certain

computers) one 6-pin powered front-panel connector (with optional media card reader)

Video 15-hole D-SUB connector

USB two front-panel and five back-panel USB 2.0–compliant connectors

Headphone front-panel miniature connector for line-out

Audio

Network adapter RJ45 connector

Modem RJ11 (MDC 1.5) connector

System board connectors:

IDE drive

Serial ATA

Fan

PCI Express x1

PCI Express x16

USB

MDC

Front-panel audio

Front panel

Power

Processor power

IEEE 1394

five connectors for line-in, line-out, microphone, surround sound, and center/Low Frequency Effects (LFE) channel;

panel connector (S/PDIF connector may not be present on certain computers)

one 40-pin connector

one 7-pin connectors

one 5-pin connectors

36-pin connector

164-pin connector

8-pin header for optional media card reader (3.5-inch bay device)

one 12-pin connector

one 10-pin header

one 34-pin header

one 2 x 10 connector

one 2 x 2 connector

one 2 x 5 header for optional media card reader (3.5-inch bay device)

S/PDIF back-

Appendix 95

Page 96

Controls and Lights

Power control push button

Power light green light — Blinking green in sleep state; solid green for power-on

Hard-drive access light green

Link integrity light (on integrated

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network adapter)

Activity light (on integrated network adapter)

Diagnostic lights four lights on the back panel (See "Diagnostic Lights" on page 43 for

Standby power light AUX_PWR on the system board

Activity light (optional media card reader)

Power

DC power supply:

Wa t t ag e

Heat dissipation 460.7 BTU/hr

Voltage (See the safety instructions in the

Product Information Guide

for important voltage setting information.)

Backup battery 3-V CR2032 lithium coin cell

state.

amber light — Blinking amber indicates a problem with an installed device; solid amber indicates an internal power problem (see "Power Problems" on page 36).

green light — A good connection exists between a 10-Mbps network and the computer.

orange light — A good connection exists between a 100-Mbps network and the computer.

off (no light) — The computer is not detecting a physical connection to the network.

yellow blinking light

an explanation of the diagnostic light codes.)

green blinking light

270 W

fixed-voltage power supply — 110 V at 50/60 Hz

manual selection and auto-sensing power supplies — 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz; 100 V at 50/60 Hz for Japanese computers

96 Appendix

Page 97

Physical

Height

Width

Depth

We ig ht

Environmental

Temperature:

Operating 10° to 35°C (50° to 95°F)

31 cm (12.2 inches)

9.1 cm (3.6 inches)

36.3 cm (14.3 inches)

7.4 kg (16.4 lb)

NOTE: At 35°C (95°F), the maximum operating altitude is 914 m

(3000 ft).

Storage –40° to 65°C (–40° to 149°F)

Relative humidity 20% to 80% (noncondensing)

Maximum vibration:

Operating 0.25 G at 3 to 200 Hz at 0.5 octave/min

Storage 0.5 G at 3 to 200 Hz at 1 octave/min

Maximum shock:

Operating bottom half-sine pulse with a change in velocity of 50.8 cm/sec

(20 inches/sec)

Storage 27-G faired square wave with a velocity change of 508 cm/sec

(200 inches/sec)

Altitude:

Operating –15.2 to 3048 m (–50 to 10,000 ft)

Storage –15.2 to 10,668 m (–50 to 35,000 ft)

System Setup

Overview

Use system setup as follows:

• To change the system configuration information after you add, change, or remove any hardware in your computer

• To set or change a user-selectable option such as the user password

• To read the current amount of memory or set the type of hard drive installed

Appendix 97

Page 98

Before you use system setup, it is recommended that you write down the system setup screen information for future reference.

NOTICE: Unless you are an expert computer user, do not change the settings for this program. Certain

changes can make your computer work incorrectly.

Entering System Setup

Turn on (or restart) your computer.

When the blue DELL™ logo appears, press <F2> immediately.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft

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System Setup Screens

The system setup screen displays current or changeable configuration information for your computer. Information on the screen is divided into three areas: the options list, active options field, and key functions.

Windows® desktop. Then shut down your computer (see page 53) and try again.

Options List

— This field appears on the left side of the system setup window. The field is a scrollable list containing features that define the configuration of your computer, including installed hardware, power conservation, and security features.

Scroll up and down the list with the up- and down-arrow keys. As an option is highlighted, the

Option Field

displays more information about that option and the option’s current and available settings.

Press <Enter> to expand or contract each of the main option fields.

Option Field

— This field contains information about each option. In this field you can view your current settings and make changes to your settings.

Use the right- and left-arrow keys to highlight an option. Press <Enter> to make that selection active.

Key Functions

— This field appears below the

Option Field

and lists keys and their functions within the active system setup field.

98 Appendix

Page 99

System Setup Options

NOTE: Depending on your computer, BIOS version, and installed devices, the items listed in this section

may not appear, or may not appear exactly as listed.

System

System Info Lists system information such as the computer name, the BIOS version

number and date, system tags, and other system-specific information.

CPU Info Identifies whether the computer’s processor supports Hyper-Threading and

lists the processor bus speed, processor ID, clock speed, and L2 cache.

Memory Info Indicates amount of installed memory, memory speed, channel mode (dual

or single), and type of memory installed.

Date/Time Displays current date and time settings. Boot Sequence The computer attempts to boot from the sequence of devices specified in

this list.

NOTE: If you insert a boot device and restart the computer, this option appears

in the system setup menu. To boot from a USB memory device, select the USB device and move it so it becomes the first device in the list.

Drives

Diskette Drive Identifies and defines the floppy drive attached to the FLOPPY connector

on the system board as Off, USB, Internal, or Read Only.

Drives 0 through 1 Identifies the drives attached to the SATA or PRI IDE connectors on the

system board, and lists the capacity for hard drives.

SATA Operation Identifies and defines the SATA modes. You can set the SATA controller to

Normal or Combo mode.

Onboard Devices

NIC Controller You can set the NIC to On (default), Off, or On w/ PXE. When the On w/

PXE setting is active (available only for the future boot process), the

computer prompts the user to press <Ctrl><Alt><b>. Pressing this key combination causes a menu to display that allows you to select a method for booting from a network server. If a boot routine is not available from the network server, the computer attempts to boot from the next device in the boot sequence list.

1394 Controller Enables of disables the IEEE 1394 connections. Card Reader Enables or disables the optional media card reader. Audio Controller Enables or disables the onboard audio controller. USB Controller Set to On (default) so that USB devices will be detected and supported in

the operating system. The No Boot option enables a USB controller, but it does not recognize a USB storage device.

Appendix 99

Page 100

Video

Primary Video This setting specifies which video controller is primary when two video

Video Memory Size Use this option to select 8 MB (default) or 1 MB of system memory for an

Performance

HyperThreading If your computer’s processor supports Hyper-Threading, this option appears

SpeedStep This field specifies whether Enhanced SpeedStep Technology will be

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HDD Acoustic Mode

Security

DEP (Execute Disable)

Unlock Setup Use this option with Admin Password to unlock setup options.

Admin Password This option provides restricted access to the computer's system setup in the

controllers are present on the computer.

integrated video controller.

in the Options List.

enabled for all supported processor(s) in the computer.

•

Bypass

— Your computer does not test or change the current acoustics

mode setting.

•

Quiet

(default) — The hard drive operates at its most quiet setting.

•

Suggested

manufacturer.

•

Performance —

— The hard drive operates at the level suggested by the drive

The hard drive operates at its maximum speed.

NOTE: Switching to performance mode may cause the drive to be noisier, but

the drive’s performance is not affected.

NOTE: Changing the acoustics setting does not alter your hard drive image.

This section displays available system security options.

•

Opt-In

(default) — DEP is enabled by default on computers with NX-capable processors. Only Windows system binaries are covered by DEP with this option. Applications may enable DEP protection through creating an application compatibility shim and installing that shim with the application.

•

Opt-Out

exceptions for specific applications in System Properties, or IT Pros and ISVs can use the Application Compatibility Toolkit to opt-out.

•

Always On

•

Always Off —

kernel binaries are covered by DEP, but no other binaries are included in the set of covered applications.

— DEP is enabled for all processes. Users can manually create

— Full DEP coverage with no exceptions.

No user-mode DEP coverage. Drivers and the Widows core

NOTE: This option appears only when the Admin Password option is enabled.

same way that access to the computer can be restricted with the System Pas sw ord option.

NOTE: To delete a password, enter the old password and press <Enter> two

times.

100 Appendix

Dell T8243, DHP User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Finding Information

Setting Up and Using Your Computer

Setting Up a Printer

Printer Cable

Connecting a USB Printer

Using a Media Card Reader (Optional)

Connecting a TV (Optional)

Changing the Display Settings

Setting Up a Home and Office Network

Connecting to a Network Adapter

Network Setup Wizard

Connecting to the Internet

Setting Up Your Internet Connection

Playing a CD or DVD

Adjusting the Volume

Adjusting the Picture

Copying CDs and DVDs

How to Copy a CD or DVD

Using Blank CD-Rs, CD-RWs, DVD+R, and DVD+RW

Helpful Tips

Power Management

Standby Mode

Hibernate Mode

Power Options Properties

Hyper-Threading

Solving Problems

Troubleshooting Tips

Battery Problems

Drive Problems

CD and DVD drive problems

Hard drive problems

E-Mail, Modem, and Internet Problems

Error Messages

Media Card Reader Problems

IEEE 1394 Device Problems

Keyboard Problems

Lockups and Software Problems

The computer does not start up

The computer stops responding

A program stops responding

A program crashes repeatedly

A program is designed for an earlier Windows operating system

A solid blue screen appears

Other software problems

Memory Problems

Mouse Problems

Network Problems

Power Problems

Printer Problems

Scanner Problems

Sound and Speaker Problems

No sound from speakers

No sound from headphones

Video and Monitor Problems

If the screen is blank

If the screen is difficult to read

Troubleshooting Tools

Diagnostic Lights

Dell Diagnostics

When to Use the Dell Diagnostics

Dell Diagnostics Main Menu

Drivers

What Is a Driver?

Reinstalling Drivers

Resolving Software and Hardware Incompatibilities

Restoring Your Operating System

Using Microsoft Windows XP System Restore

Removing and Installing Parts

Before You Begin

Recommended Tools

Turning Off Your Computer

Before Working Inside Your Computer

Front and Back View of the Computer

Front View

Back View