Dell T710 User Manual
Dell™ PowerEdge™ T710
Systems
Hardware Owner’s
Manual
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;
Microsoft, Windows, W indows Server , and MS-DOS are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
April 2009 Rev. A00
Contents
1 About Your System . . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators. . . . . . . . . . . . . . . . . .
LCD Panel Features
Home Screen
Setup Menu
View Menu
Hard-Drive Status Indicators
Back-Panel Features and Indicators
Guidelines for Connecting External Devices
NIC Indicator Codes
Power Indicator Codes
LCD Status Messages
. . . . . . . . . . . . . . . . . . . 14
. . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . . . . 17
. . . . . . . . . . . . . . 18
. . . . . . . . . . 20
. . . . . . 22
. . . . . . . . . . . . . . . . . . . 23
. . . . . . . . . . . . . . . . . 24
. . . . . . . . . . . . . . . . . . 25
Solving Problems Described by LCD
Status Messages
Removing LCD Status Messages
System Messages
Warning Messages
. . . . . . . . . . . . . . . . . . 38
. . . . . . . . . . 38
. . . . . . . . . . . . . . . . . . . . 39
. . . . . . . . . . . . . . . . . . . 55
12
Diagnostics Messages
Alert Messages
. . . . . . . . . . . . . . . . . . . . . 56
. . . . . . . . . . . . . . . . . 56
Contents 3
Other Information You May Need . . . . . . . . . . . . 56
2 Using the System Setup Program
and UEFI Boot Manager
Choosing the System Boot Mode . . . . . . . . . . . . 57
. . . . . . . . . . . . . 57
Entering the System Setup Program
Responding to Error Messages
Using the System Setup Program
Navigation Keys
System Setup Options
Main Screen
Memory Settings Screen
Processor Settings Screen
SATA Settings Screen
Boot Settings Screen
Integrated Devices Screen
PCI IRQ Assignment Screen
. . . . . . . . . . . . . . . . . . . 58
. . . . . . . . . . . . . . . . . . 59
. . . . . . . . . . . . . . . . . . . . 59
. . . . . . . . . . . . . . 61
. . . . . . . . . . . . . 62
. . . . . . . . . . . . . . . . 63
. . . . . . . . . . . . . . . . 63
. . . . . . . . . . . . . 64
. . . . . . . . . . . . 65
Serial Communication Screen
Embedded Server Management Screen
(Optional)
Power Management Screen
System Security Screen
Exit Screen
Entering the UEFI Boot Manager
. . . . . . . . . . . . . . . . . . . . . . 66
. . . . . . . . . . . . 66
. . . . . . . . . . . . . . 67
. . . . . . . . . . . . . . . . . . . . . 69
. . . . . . . . . . . . . 69
Using the UEFI Boot Manager Navigation
. . . . . . . . . . . . . . . . . . . . . . . . . 70
Keys
UEFI Boot Manager Screen
UEFI Boot Settings Screen
System Utilities Screen
. . . . . . . . . . . . . 70
. . . . . . . . . . . . . 71
. . . . . . . . . . . . . . . 71
. . . . . . . . . . . 58
. . . . . . . . . . . 58
. . . . . . . . . . . 65
4 Contents
System and Setup Password Features
. . . . . . . . . . 72
Using the System Password . . . . . . . . . . . . 72
Using the Setup Password
. . . . . . . . . . . . . 75
Embedded System Management
iDRAC Configuration Utility
Entering the iDRAC Configuration Utility
. . . . . . . . . . . . 76
. . . . . . . . . . . . . . . 77
. . . . . . 77
3 Installing System Components . . . . . . . . 79
Recommended Tools. . . . . . . . . . . . . . . . . . . 79
Inside the System
Power Supplies
Removing a Power Supply
Installing a Power Supply
Removing a Power Supply Blank
Installing a Power Supply Blank
Front Bezel
Removing the Front Bezel
Installing the Front Bezel
Opening and Closing the System
Opening the System
Closing the System
. . . . . . . . . . . . . . . . . . . . 79
. . . . . . . . . . . . . . . . . . . . . 81
. . . . . . . . . . . . . 82
. . . . . . . . . . . . . 83
. . . . . . . . . . 83
. . . . . . . . . . 83
. . . . . . . . . . . . . . . . . . . . . . . . 84
. . . . . . . . . . . . . 84
. . . . . . . . . . . . . . 85
. . . . . . . . . . . . 85
. . . . . . . . . . . . . . . . 85
. . . . . . . . . . . . . . . . . 86
Cooling Shroud
. . . . . . . . . . . . . . . . . . . . . . 87
Removing the Cooling Shroud
Installing the Cooling Shroud
Hard Drives
. . . . . . . . . . . . . . . . . . . . . . . . 89
Removing a Hard-Drive Blank
Installing a Hard-Drive Blank
Removing a Hot-Swap Hard Drive
. . . . . . . . . . . 87
. . . . . . . . . . . . 88
. . . . . . . . . . . 90
. . . . . . . . . . . . 90
. . . . . . . . . 90
Contents 5
Installing a Hot-Swap Hard Drive. . . . . . . . . . 91
Removing a Hard Drive From a
Hard-Drive Carrier
. . . . . . . . . . . . . . . . . 92
Installing a Hard Drive Into a
Hard-Drive Carrier
. . . . . . . . . . . . . . . . . 93
Optical and Tape Drives
Removing an Optical or a Tape Drive
Installing an Optical or Tape Drive
. . . . . . . . . . . . . . . . . 94
. . . . . . . . 94
. . . . . . . . . 96
System Memory . . . . . . . . . . . . . . . . . . . . . 98
General Memory Module Installation
Guidelines
Mode-Specific Guidelines
Installing Memory Modules
Removing Memory Modules
Processors
Removing a Processor
Installing a Processor
Expansion Cards
Expansion Card Installation Guidelines
Installing an Expansion Card
Removing an Expansion Card
. . . . . . . . . . . . . . . . . . . . . . 98
. . . . . . . . . . . . . 99
. . . . . . . . . . . . 104
. . . . . . . . . . . 106
. . . . . . . . . . . . . . . . . . . . . . . 107
. . . . . . . . . . . . . . 107
. . . . . . . . . . . . . . . 110
. . . . . . . . . . . . . . . . . . . . 114
. . . . . . 114
. . . . . . . . . . . 115
. . . . . . . . . . . 118
Internal SD Module . . . . . . . . . . . . . . . . . . 119
Installing the Internal SD Module
Removing the Internal SD Module
. . . . . . . . . 119
. . . . . . . . 121
6 Contents
Internal SD Flash Card
. . . . . . . . . . . . . . . . . 122
Installing an Internal SD Flash Card
Removing an Internal SD Flash Card
Internal USB Memory Key
NIC Hardware Key
. . . . . . . . . . . . . . . 123
. . . . . . . . . . . . . . . . . . . 125
. . . . . . . 122
. . . . . . . 122
RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 127
Removing a RAID Battery
Installing a RAID Battery
. . . . . . . . . . . . . . 127
. . . . . . . . . . . . . . 128
Chassis Intrusion Switch
. . . . . . . . . . . . . . . . 129
Removing the Chassis Intrusion Switch
Installing the Chassis Intrusion Switch
Integrated Storage Controller Card
. . . . . . . . . . . 132
Removing an Integrated Storage
Controller Card
. . . . . . . . . . . . . . . . . . . 132
Installing an Integrated Storage
Controller Card
. . . . . . . . . . . . . . . . . . . 134
Removing an Integrated Storage Controller
Card Carrier
. . . . . . . . . . . . . . . . . . . . . 135
Installing an Integrated Storage Controller
Card Carrier
Cooling Fans
. . . . . . . . . . . . . . . . . . . . . 135
. . . . . . . . . . . . . . . . . . . . . . . 136
Removing a Cooling-Fan Module
Installing a Cooling-Fan Module
Fan Cage
VFlash Media (Optional)
. . . . . . . . . . . . . . . . . . . . . . . . . 138
Removing the Fan Cage
Installing a Fan Cage
Installing a VFlash Media
Removing a VFlash Media
. . . . . . . . . . . . . . . 138
. . . . . . . . . . . . . . . . 139
. . . . . . . . . . . . . . . . . 140
. . . . . . . . . . . . . . 140
. . . . . . . . . . . . . 140
. . . . . . 129
. . . . . . 131
. . . . . . . . . . 136
. . . . . . . . . . 137
Integrated Dell Remote Access Controller 6
(iDRAC6) Enterprise Card (Optional)
. . . . . . . . . . 140
Installing an iDRAC6 Enterprise Card
Removing an iDRAC6 Enterprise Card
System Battery
Replacing the System Battery
. . . . . . . . . . . . . . . . . . . . . . 144
. . . . . . . . . . . 144
. . . . . . . 140
. . . . . . . 142
Contents 7
Control Panel Assembly (Service-Only Procedure) . . 145
Removing the Control Panel Assembly
Installing the Control Panel Assembly
. . . . . . 145
. . . . . . 148
SAS Backplane (Service-Only Procedure)
Removing the SAS Backplane
Installing the SAS Backplane
System Board (Service-Only Procedure)
Removing the System Board
Installing the System Board
. . . . . . . . . . . 152
. . . . . . . . . . . . 154
Power Distribution Board (Service-Only Procedure)
Removing the Power Distribution Board
Installing the Power Distribution Board
. . . . . . 149
. . . . . . . . . . 149
. . . . . . . . . . . 151
. . . . . . . 152
. 156
. . . . . 156
. . . . . 158
4 Troubleshooting Your System . . . . . . . . 159
Safety First — For You and Your System. . . . . . . . 159
Troubleshooting System Startup Failure
Troubleshooting External Connections
Troubleshooting the Video Subsystem. . . . . . . . . 160
Troubleshooting a USB Device
. . . . . . . . 159
. . . . . . . . 159
. . . . . . . . . . . . 160
8 Contents
Troubleshooting a Serial I/O Device
Troubleshooting a NIC
Troubleshooting a Wet System
. . . . . . . . . . . . . . . . . 161
. . . . . . . . . . . . . 162
Troubleshooting a Damaged System
Troubleshooting the System Battery
. . . . . . . . . . 161
. . . . . . . . . . 164
. . . . . . . . . . 165
Troubleshooting Power Supplies . . . . . . . . . . . . 165
Troubleshooting System Cooling Problems
Troubleshooting a Fan
Troubleshooting System Memory
. . . . . . . . . . . . . . . . . . 166
. . . . . . . . . . . . 167
Troubleshooting an Internal SD Card
Troubleshooting an Internal USB Memory Key
Troubleshooting an Optical Drive
. . . . . . . . . . . . 171
. . . . . . . 166
. . . . . . . . . . 169
. . . . . 170
Troubleshooting a Tape Backup Unit . . . . . . . . . . 171
Troubleshooting an External Tape Drive
Troubleshooting a Hard Drive
. . . . . . . . . . . . . . 174
Troubleshooting a Storage Controller
Troubleshooting a SAS or SAS RAID Controller
Troubleshooting Expansion Cards
Troubleshooting the Processors
. . . . . . . . 172
. . . . . . . . . . 175
. . . . 176
. . . . . . . . . . . . 178
. . . . . . . . . . . . . 179
5 Running the System Diagnostics . . . . . . 181
Using Online Diagnostics . . . . . . . . . . . . . . . . 181
Embedded System Diagnostics Features
When to Use the Embedded System Diagnostics
Running the Embedded System Diagnostics
Embedded System Diagnostics Testing Options
Using the Custom Test Options
. . . . . . . . . . . . . 183
. . . . . . . . 182
. . . . 182
. . . . . . 182
. . . . 183
Contents 9
Selecting Devices for Testing. . . . . . . . . . . 183
Selecting Diagnostics Options
Viewing Information and Results
. . . . . . . . . . 184
. . . . . . . . . 184
6 Jumpers and Connectors. . . . . . . . . . . . 185
System Board Jumpers. . . . . . . . . . . . . . . . . 185
System Board Connectors
SAS Backplane Board Connectors
Power Distribution Board Connectors
Disabling a Forgotten Password
. . . . . . . . . . . . . . . 186
. . . . . . . . . . 189
. . . . . . . . . 191
. . . . . . . . . . . . 192
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 193
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 193
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
10 Contents
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup
Program and UEFI Boot Manager" on page 57.
<F10> Enters System Services, which opens the Unified Server Configurator.
The Unified Server Configurator allows you to access utilities such as
system diagnostics. For more information, see the Unified Server
Configurator documentation.
<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager, depending
on the system’s boot configuration. See "Using the System Setup
Program and UEFI Boot Manager" on page 57.
<F12> Starts PXE boot.
<Ctrl><E> Enters the Baseboard Management Controller (BMC) or iDRAC
Configuration Utility, which allows access to the system event log (SEL)
and configuration of remote access to the system. For more information,
see the BMC or iDRAC user documentation.
<Ctrl><C> Enters the SAS Configuration Utility. For more information, see the
SAS adapter documentation.
<Ctrl><R> Enters the PERC configuration utility. For more information, see the
PERC card documentation.
<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your integrated NIC.
About Your System 11
Front-Panel Features and Indicators
Figure 1-1. Front Panel Features and Indicators
7
6
5
4
3
2
1
Item Indicator, Button, or
Connector
1 Front bezel Covers the system’s front-loading hard
2 USB connectors (2) Connects USB devices to the system.
3 NMI button Used to troubleshoot software and
Icon Description
drives.
The ports are USB 2.0-compliant.
device driver errors when using certain
operating systems. This button can be
pressed using the end of a paper clip.
Use this button only if directed to do so
by qualified support personnel or by the
operating system's documentation.
8
9
10
12 About Your System
Item Indicator, Button, or
Connector
4 Power-on indicator,
power button
Icon Description
The power-on indicator lights when the
system power is on.
The power button controls the DC
power supply output to the system.
NOTE: When powering on the system, the
video monitor can take up to 25 seconds
to display an image, depending on the
amount of memory installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.
NOTE: To force an ungraceful shutdown,
press and hold the power button for five
seconds.
5 System identification
button
6 LCD menu buttons Allows you to navigate the control panel
The identification button on the front
panel can be used to locate a particular
system. When the button is pushed, the
LCD panel on the front flashes blue
until the button is pushed again.
LCD menu.
About Your System 13
Item Indicator, Button, or
Connector
7 LCD panel LCD panel — Provides system ID,
Icon Description
status information, and system error
messages.
Provides system ID, status information,
and system error messages.
The LCD lights blue during normal
system operation. The LCD lights
amber when the system needs attention,
and the LCD panel displays an error
code followed by descriptive text.
NOTE: If the system is connected to AC
power and an error has been detected,
the LCD lights amber regardless of
whether the system has been powered on.
8 Optical drive
(optional)
One or two optional SATA DVD-ROM
or DVD+RW drives.
NOTE: DVD devices are data only.
9 Tape drive
(optional)
10 Front bezel lock Secures the front bezel to the system.
One optional half-height (using one
drive bay) tape drive.
LCD Panel Features
The system's LCD panel provides system information, status, and error
messages to signify when the system is operating correctly or when the system
needs attention. See "LCD Status Messages" on page 25 for information
about specific status codes.
The LCD backlight lights blue during normal operating conditions and lights
amber to indicate an error condition. When the system is in standby mode,
the LCD backlight is off and can be turned on by pressing the Select button
on the LCD panel. The LCD backlight will remain off if LCD messaging is
turned off through the BMC or iDRAC utility, the LCD panel, or other tools.
14 About Your System
Figure 1-2. LCD Panel Features
2
1
4
Item Buttons Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the
cursor.
3 Right Moves the cursor forward in one-step
increments.
During message scrolling:
• Press once to increase scrolling speed.
• Press again to stop.
• Press again to return to default scrolling
speed.
• Press again to repeat the cycle.
4 System identification Turns the system ID mode on (LCD panel
flashes blue) and off.
Press quickly to toggle the system ID on and
off. If the system hangs during POST, press and
hold the system ID button for more than five
seconds to enter BIOS Progress mode.
3
About Your System 15
Home Screen
The Home screen displays user-configurable information about the system.
This screen is displayed during normal system operation when there are no
status messages or errors present. When the system is in standby mode, the
LCD backlight will turn off after five minutes of inactivity if there are no error
messages. Press one of the three navigation buttons (Select, Left, or Right) to
view the Home screen.
To navigate to the Home screen from another menu, continue to select the
up arrow until the Home icon is displayed, and then select the Home
icon.
From the Home screen, press the Select button to enter the main menu. See
the following tables for information on the Setup and View submenus.
Setup Menu
NOTE: When you select an option in the Setup menu, you must confirm the option
before proceeding to the next action.
Option Description
DRAC Select DHCP or Static IP to configure the network
mode. If Static IP is selected, the available fields are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS
to enable DNS and to view domain addresses. Two
separate DNS entries are available.
Set error Select SEL to display LCD error messages in a format
that matches the IPMI description in the SEL. This can
be useful when trying to match an LCD message with
an SEL entry.
Select Simple to display LCD error messages in a
simplified user-friendly description. See "LCD Status
Messages" on page 25 for a list of messages in this
format.
Set home Select the default information to be displayed on the
LCD Home screen. See "View Menu" on page 17 to see
the options and option items that can be selected to
display by default on the Home screen.
16 About Your System
View Menu
Option Description
DRAC IP Displays the IPv6 addresses for the iDRAC6. Addresses
include DNS (Primary and Secondary), Gateway, IP,
and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for DRAC, iSCSIn, or
NETn.
Name Displays the name of the Host, Model, or User String
for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or
Watts. The display format can be configured in the Set
home submenu of the Setup menu. See "Setup Menu"
on page 16.
Temperature Displays the temperature of the system in Celsius or
Fahrenheit. The display format can be configured in the
Set home submenu of the Setup menu. See "Setup
Menu" on page 16.
About Your System 17
Hard-Drive Status Indicators
Figure 1-3. Hard-Drive Indicators
1
3.5-in carrier
1 drive-activity indicator (green) 2 drive-status indicator (green and
2
1
2
2.5-in carrier
amber)
18 About Your System
Drive-Status Indicator Pattern
(RAID Only)
Blinks green two times per second Identify drive/preparing for removal
Off Drive ready for insertion or removal
Condition
NOTE: The drive status indicator remains
off until all hard drives are initialized after
system power is applied. Drives are not
ready for insertion or removal during this
time.
Blinks green, amber, and off Drive predicted failure
Blinks amber four times per second Drive failed
Blinks green slowly Drive rebuilding
Steady green Drive online
Blinks green three seconds, amber three
seconds, and off six seconds.
Rebuild aborted
About Your System 19
Back-Panel Features and Indicators
Figure 1-4. Back-Panel Features and Indicators
1
2
3
4
5
6
7
20 About Your System
8
9
10
11
Item Indicator, Button, or
Connector
1 PCIe expansion card
slots (6)
2 power supply 2 (PS2) 1100-W power supply.
3 system identification
button
Icon Description
Connects up to six PCI Express
(generation 2) expansion cards.
Supports one full-height, half-length, x4
wide card in slots 1.
Supports one full-height, full-length
(30.99-cm [12.2-in]), x16 wide card in
slots 2.
Supports four full-height, half-length, x8
wide cards in slots 4, 5, and 6.
Slot 1: PCIe x4 (x4 routing, Gen 2),
half-length.
Slot 2: PCIe x16 (x16 routing, Gen 2),
full-length.
Slot 3: PCIe x8 (x8 routing, Gen 2),
full-length.
Slot 4: PCIe x8 (x8 routing, Gen 2),
half-length.
Slot 5: PCIe x8 (x8 routing, Gen 2),
half-length.
Slot 6: PCIe x8 (x8 routing, Gen 2),
half-length.
The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the LCD
panel on the front and the system status
indicator on the back flash blue until
one of the buttons is pushed again.
If the system hangs during POST, press
and hold the system ID button for more
than 5 seconds to enter BIOS Progress
mode.
About Your System 21
Item Indicator, Button, or
Connector
4 Ethernet connectors
(4)
5 power supply 1 (PS1) 1100-W power supply.
6 video connector Connects a VGA display to the system.
7 serial connector Connects a serial device to the system.
Icon Description
Integrated 10/100/1000 NIC connectors.
8 iDRAC6 Enterprise
port (optional)
9 VFlash media slot
(optional)
10 USB connectors (6) Connects USB devices to the system.
11 security cable slot Connects a cable lock to the system.
Dedicated management port for the
optional iDRAC6 Enterprise card.
Connects an external SD memory card
for the optional iDRAC6 Enterprise
card.
The ports are USB 2.0-compliant.
Guidelines for Connecting External Devices
• Turn off power to the system and external devices before attaching a new
external device. Turn on any external devices before turning on the system
(unless the documentation for the device specifies otherwise).
• Ensure that the appropriate driver for the attached device has been
installed on the system.
• If necessary to enable ports on your system, use the System Setup program.
S
ee "Using the System Setup Program and UEFI Boot Manager
page 57
.
" on
22 About Your System
NIC Indicator Codes
1
Figure 1-5. NIC Indicator Codes
2
1 link indicator 2 activity indicator
Indicator Indicator Code
Link and activity
indicators are off
Link indicator is green The NIC is connected to a valid network link at 1000
Link indicator is amber The NIC is connected to a valid network link at 10/100
Activity indicator is green
blinking
The NIC is not connected to the network.
Mbps.
Mbps.
Network data is being sent or received.
About Your System 23
Power Indicator Codes
An LED indicator on the power button provides information on system power
status.
The power supplies have indicators that show whether power is present or
whether a power fault has occurred.
• Not lit — AC power is not connected.
• Green — In standby mode, a green light indicates that a valid AC source is
connected to the power supply and that the power supply is operational.
When the system is on, a green light also indicates that the power supply is
providing DC power to the system.
• Amber — Indicates a problem with the power supply.
Figure 1-6. Power Supply Status Indicator
1
1 power supply status
24 About Your System
LCD Status Messages
The LCD messages refer to events recorded in the System Event Log (SEL).
For information on the SEL and configuring system management settings,
see the systems management software documentation.
NOTE: If your system fails to boot, press the System ID button for at least five
seconds until an error code appears on the LCD. Record the code, then see "Getting
Help" on page 193.
Table 1-1. LCD Status Messages
Code Text Causes Corrective Actions
N/A SYSTEM NAME
E1000 Failsafe
voltage error.
Contact
support.
E1114 Ambient Temp
exceeds
allowed range.
A 62-character string that
can be defined by the user
in the System Setup
program.
SYSTEM NAME
The
displays under the
following conditions:
• The system is powered
on.
• The power is off and
active errors are
displayed.
Check the system event
log for critical failure
events.
Ambient temperature has
a reached a point outside
of the allowed range.
This message is for
information only.
You can change the
system ID and name in
the System Setup
program. See "Using the
System Setup Program
and UEFI Boot Manager"
on page 57.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 193.
See "Troubleshooting
System Cooling
Problems" on page 166.
About Your System 25
Table 1-1. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E1116 Memory
disabled, temp
above range.
Power cycle
AC.
E1210 Motherboard
battery
failure. Check
battery.
E1211 RAID
Controller
battery
failure. Check
battery.
E1216 3.3V Regulator
failure.
Reseat PCIe
cards.
E1229 CPU # VCORE
Regulator
failure.
Reseat CPU.
Memory has exceeded
allowable temperature and
has been disabled to
prevent damage to the
components.
CMOS battery is missing
or the voltage is outside of
the allowable range.
RAID battery is either
missing, bad, or unable to
recharge due to thermal
issues.
3.3V voltage regulator has
failed.
Specified processor
VCORE voltage regulator
has failed.
Remove AC power to the
system for 10 seconds and
restart the system.
See "Troubleshooting
System Cooling
Problems" on page 166. If
the problem persists, see
"Getting Help" on
page 193.
See "Troubleshooting the
System Battery" on
page 165.
Reseat the RAID battery
connector. See "Installing
a RAID Battery" on
page 128, and
"Troubleshooting System
Cooling Problems" on
page 166.
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 178.
Reseat the processor(s).
See "Troubleshooting the
Processors" on page 179.
If the problem persists,
see "Getting Help" on
page 193.
26 About Your System
Table 1-1. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E122A CPU # VTT
Regulator
failure.
Reseat CPU.
Specified processor VTT
voltage regulator has
failed.
Reseat the processor(s).
See "Troubleshooting the
Processors" on page 179.
If the problem persists,
see "Getting Help" on
page 193.
E122C CPU Power
Fault. Power
cycle AC.
A power fault was
detected when powering
up the processor(s).
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 193.
E122D Memory
Regulator #
Failed. Reseat
DIMMs.
E122E On-board
regulator
failed. Call
support.
One of the memory
regulators has failed.
One of the on-board
voltage regulators failed.
Reseat the memory
modules. See
"Troubleshooting System
Memory" on page 167.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 193.
E1310 Fan ## RPM
exceeding
range. Check
RPM of the specified fan
is outside of the intended
operating range.
See "Troubleshooting
System Cooling
Problems" on page 166.
fan.
E1311 Fan module ##
RPM exceeding
range. Check
fan.
E1313 Fan redundancy
lost. Check
fans.
RPM of the specified fan
in a specified module is
outside of intended
operating range.
The system is no longer
fan redundant. Another
fan failure would put the
system at risk of overheating.
See "Troubleshooting
System Cooling
Problems" on page 166.
Check LCD for
additional scrolling
messages. See
"Troubleshooting a Fan"
on page 166.
About Your System 27
Table 1-1. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E1410 Internal Error
detected.
Check "FRU X".
E1414 CPU # temp
exceeding
range. Check
CPU heatsink.
E1418 CPU # not
detected.
Check CPU is
seated
properly.
E141C Unsupported
CPU
configuration.
Check CPU or
BIOS revision.
E141F CPU # protocol
error. Power
cycle AC.
Specified processor has an
internal error. The error
may or may not have been
caused by the processor.
Specified processor is out
of acceptable temperature
range.
Specified processor is
missing or bad, and the
system is in an
unsupported
configuration.
Processors are in an
unsupported
configuration.
The system BIOS has
reported a processor
protocol error.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 193.
Ensure that the processor
heat sinks are properly
installed. See
"Troubleshooting the
Processors" on page 179
and "Troubleshooting
System Cooling
Problems" on page 166.
Ensure that the specified
microprocessor is
properly installed. See
"Troubleshooting the
Processors" on page 179.
Ensure that your
processors match and
conform to the type
described in the processor
technical specifications
outlined in your system’s
Getting Started Guide.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 193.
28 About Your System
Table 1-1. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E1420 CPU Bus parity
error. Power
cycle AC.
E1422 CPU # machine
check error.
Power cycle
AC.
E1610 Power Supply #
(### W)
missing. Check
power supply.
E1614 Power Supply #
(### W) error.
Check power
supply.
E1618 Predictive
failure on
Power Supply #
(### W). Check
PSU.
E161C Power Supply #
(### W) lost
AC power.
Check PSU
cables.
The system BIOS has
reported a processor bus
parity error.
The system BIOS has
reported a machine check
error.
Specified power supply
was removed or is missing
from the system.
Specified power supply
has failed.
An over-temperature
condition or power supply
communication error has
caused the predictive
warning of an impending
power supply failure.
Specified power supply is
attached to the system,
but it has lost its AC
input.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 193.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 193.
See "Troubleshooting
Power Supplies" on
page 165.
See "Troubleshooting
Power Supplies" on
page 165.
See "Troubleshooting
Power Supplies" on
page 165.
Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting Power
Supplies" on page 165.
About Your System 29
Table 1-1. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E1620 Power Supply #
(### W) AC
power error.
Check PSU
cables.
E1624 Lost power
supply
redundancy.
Check PSU
cables.
E1626 Power Supply
Mismatch. PSU1
= ### W, PSU2
= ### W.
E1629 Power required
> PSU wattage.
Check PSU and
config.
E1710 I/O channel
check error.
Review & clear
SEL.
Specified power supply's
AC input is outside of the
allowable range.
The power supply
subsystem is no longer
redundant. If the
remaining power supply
fails, the system will shut
down.
The power supplies in the
system are not the same
wattage.
The system configuration
requires more power than
the power supplies can
provide, even with
throttling.
The system BIOS has
reported an I/O channel
check.
Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting Power
Supplies" on page 165.
See "Troubleshooting
Power Supplies" on
page 165.
Ensure that power
supplies with matching
wattage are installed. See
the Technical
Specifications outlined in
your system’s Getting
Started Guide.
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
Check the SEL for more
information and then
clear the SEL. Remove
AC power to the system
for 10 seconds and restart
the system.
If the problem persists,
see "Getting Help" on
page 193.
30 About Your System
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