Dell T710 User Manual

Dell™ PowerEdge™ T710

Systems

Hardware Owner’s

Manual

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;
Microsoft, Windows, W indows Server , and MS-DOS are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.

April 2009 Rev. A00

Contents

1 About Your System . . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators. . . . . . . . . . . . . . . . . .

LCD Panel Features

Home Screen

Setup Menu

View Menu

Hard-Drive Status Indicators

Back-Panel Features and Indicators

Guidelines for Connecting External Devices

NIC Indicator Codes

Power Indicator Codes

LCD Status Messages

. . . . . . . . . . . . . . . . . . . 14

. . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . 18

. . . . . . . . . . 20

. . . . . . 22

. . . . . . . . . . . . . . . . . . . 23

. . . . . . . . . . . . . . . . . 24

. . . . . . . . . . . . . . . . . . 25

Solving Problems Described by LCD
Status Messages

Removing LCD Status Messages

System Messages

Warning Messages

. . . . . . . . . . . . . . . . . . 38

. . . . . . . . . . 38

. . . . . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . . . 55

12

Diagnostics Messages

Alert Messages

. . . . . . . . . . . . . . . . . . . . . 56

. . . . . . . . . . . . . . . . . 56

Contents 3

Other Information You May Need . . . . . . . . . . . . 56

2 Using the System Setup Program

and UEFI Boot Manager

Choosing the System Boot Mode . . . . . . . . . . . . 57

. . . . . . . . . . . . . 57

Entering the System Setup Program

Responding to Error Messages

Using the System Setup Program
Navigation Keys

System Setup Options

Main Screen

Memory Settings Screen

Processor Settings Screen

SATA Settings Screen

Boot Settings Screen

Integrated Devices Screen

PCI IRQ Assignment Screen

. . . . . . . . . . . . . . . . . . . 58

. . . . . . . . . . . . . . . . . . 59

. . . . . . . . . . . . . . . . . . . . 59

. . . . . . . . . . . . . . 61

. . . . . . . . . . . . . 62

. . . . . . . . . . . . . . . . 63

. . . . . . . . . . . . . . . . 63

. . . . . . . . . . . . . 64

. . . . . . . . . . . . 65

Serial Communication Screen

Embedded Server Management Screen
(Optional)

Power Management Screen

System Security Screen

Exit Screen

Entering the UEFI Boot Manager

. . . . . . . . . . . . . . . . . . . . . . 66

. . . . . . . . . . . . 66

. . . . . . . . . . . . . . 67

. . . . . . . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . 69

Using the UEFI Boot Manager Navigation

. . . . . . . . . . . . . . . . . . . . . . . . . 70

Keys

UEFI Boot Manager Screen

UEFI Boot Settings Screen

System Utilities Screen

. . . . . . . . . . . . . 70

. . . . . . . . . . . . . 71

. . . . . . . . . . . . . . . 71

. . . . . . . . . . . 58

. . . . . . . . . . . 58

. . . . . . . . . . . 65

4 Contents

System and Setup Password Features

. . . . . . . . . . 72

Using the System Password . . . . . . . . . . . . 72

Using the Setup Password

. . . . . . . . . . . . . 75

Embedded System Management

iDRAC Configuration Utility

Entering the iDRAC Configuration Utility

. . . . . . . . . . . . 76

. . . . . . . . . . . . . . . 77

. . . . . . 77

3 Installing System Components . . . . . . . . 79

Recommended Tools. . . . . . . . . . . . . . . . . . . 79

Inside the System

Power Supplies

Removing a Power Supply

Installing a Power Supply

Removing a Power Supply Blank

Installing a Power Supply Blank

Front Bezel

Removing the Front Bezel

Installing the Front Bezel

Opening and Closing the System

Opening the System

Closing the System

. . . . . . . . . . . . . . . . . . . . 79

. . . . . . . . . . . . . . . . . . . . . 81

. . . . . . . . . . . . . 82

. . . . . . . . . . . . . 83

. . . . . . . . . . 83

. . . . . . . . . . 83

. . . . . . . . . . . . . . . . . . . . . . . . 84

. . . . . . . . . . . . . 84

. . . . . . . . . . . . . . 85

. . . . . . . . . . . . 85

. . . . . . . . . . . . . . . . 85

. . . . . . . . . . . . . . . . . 86

Cooling Shroud

. . . . . . . . . . . . . . . . . . . . . . 87

Removing the Cooling Shroud

Installing the Cooling Shroud

Hard Drives

. . . . . . . . . . . . . . . . . . . . . . . . 89

Removing a Hard-Drive Blank

Installing a Hard-Drive Blank

Removing a Hot-Swap Hard Drive

. . . . . . . . . . . 87

. . . . . . . . . . . . 88

. . . . . . . . . . . 90

. . . . . . . . . . . . 90

. . . . . . . . . 90

Contents 5

Installing a Hot-Swap Hard Drive. . . . . . . . . . 91

Removing a Hard Drive From a
Hard-Drive Carrier

. . . . . . . . . . . . . . . . . 92

Installing a Hard Drive Into a
Hard-Drive Carrier

. . . . . . . . . . . . . . . . . 93

Optical and Tape Drives

Removing an Optical or a Tape Drive

Installing an Optical or Tape Drive

. . . . . . . . . . . . . . . . . 94

. . . . . . . . 94

. . . . . . . . . 96

System Memory . . . . . . . . . . . . . . . . . . . . . 98

General Memory Module Installation
Guidelines

Mode-Specific Guidelines

Installing Memory Modules

Removing Memory Modules

Processors

Removing a Processor

Installing a Processor

Expansion Cards

Expansion Card Installation Guidelines

Installing an Expansion Card

Removing an Expansion Card

. . . . . . . . . . . . . . . . . . . . . . 98

. . . . . . . . . . . . . 99

. . . . . . . . . . . . 104

. . . . . . . . . . . 106

. . . . . . . . . . . . . . . . . . . . . . . 107

. . . . . . . . . . . . . . 107

. . . . . . . . . . . . . . . 110

. . . . . . . . . . . . . . . . . . . . 114

. . . . . . 114

. . . . . . . . . . . 115

. . . . . . . . . . . 118

Internal SD Module . . . . . . . . . . . . . . . . . . 119

Installing the Internal SD Module

Removing the Internal SD Module

. . . . . . . . . 119

. . . . . . . . 121

6 Contents

Internal SD Flash Card

. . . . . . . . . . . . . . . . . 122

Installing an Internal SD Flash Card

Removing an Internal SD Flash Card

Internal USB Memory Key

NIC Hardware Key

. . . . . . . . . . . . . . . 123

. . . . . . . . . . . . . . . . . . . 125

. . . . . . . 122

. . . . . . . 122

RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 127

Removing a RAID Battery

Installing a RAID Battery

. . . . . . . . . . . . . . 127

. . . . . . . . . . . . . . 128

Chassis Intrusion Switch

. . . . . . . . . . . . . . . . 129

Removing the Chassis Intrusion Switch

Installing the Chassis Intrusion Switch

Integrated Storage Controller Card

. . . . . . . . . . . 132

Removing an Integrated Storage
Controller Card

. . . . . . . . . . . . . . . . . . . 132

Installing an Integrated Storage
Controller Card

. . . . . . . . . . . . . . . . . . . 134

Removing an Integrated Storage Controller
Card Carrier

. . . . . . . . . . . . . . . . . . . . . 135

Installing an Integrated Storage Controller
Card Carrier

Cooling Fans

. . . . . . . . . . . . . . . . . . . . . 135

. . . . . . . . . . . . . . . . . . . . . . . 136

Removing a Cooling-Fan Module

Installing a Cooling-Fan Module

Fan Cage

VFlash Media (Optional)

. . . . . . . . . . . . . . . . . . . . . . . . . 138

Removing the Fan Cage

Installing a Fan Cage

Installing a VFlash Media

Removing a VFlash Media

. . . . . . . . . . . . . . . 138

. . . . . . . . . . . . . . . . 139

. . . . . . . . . . . . . . . . . 140

. . . . . . . . . . . . . . 140

. . . . . . . . . . . . . 140

. . . . . . 129

. . . . . . 131

. . . . . . . . . . 136

. . . . . . . . . . 137

Integrated Dell Remote Access Controller 6
(iDRAC6) Enterprise Card (Optional)

. . . . . . . . . . 140

Installing an iDRAC6 Enterprise Card

Removing an iDRAC6 Enterprise Card

System Battery

Replacing the System Battery

. . . . . . . . . . . . . . . . . . . . . . 144

. . . . . . . . . . . 144

. . . . . . . 140

. . . . . . . 142

Contents 7

Control Panel Assembly (Service-Only Procedure) . . 145

Removing the Control Panel Assembly

Installing the Control Panel Assembly

. . . . . . 145

. . . . . . 148

SAS Backplane (Service-Only Procedure)

Removing the SAS Backplane

Installing the SAS Backplane

System Board (Service-Only Procedure)

Removing the System Board

Installing the System Board

. . . . . . . . . . . 152

. . . . . . . . . . . . 154

Power Distribution Board (Service-Only Procedure)

Removing the Power Distribution Board

Installing the Power Distribution Board

. . . . . . 149

. . . . . . . . . . 149

. . . . . . . . . . . 151

. . . . . . . 152

. 156

. . . . . 156

. . . . . 158

4 Troubleshooting Your System . . . . . . . . 159

Safety First — For You and Your System. . . . . . . . 159

Troubleshooting System Startup Failure

Troubleshooting External Connections

Troubleshooting the Video Subsystem. . . . . . . . . 160

Troubleshooting a USB Device

. . . . . . . . 159

. . . . . . . . 159

. . . . . . . . . . . . 160

8 Contents

Troubleshooting a Serial I/O Device

Troubleshooting a NIC

Troubleshooting a Wet System

. . . . . . . . . . . . . . . . . 161

. . . . . . . . . . . . . 162

Troubleshooting a Damaged System

Troubleshooting the System Battery

. . . . . . . . . . 161

. . . . . . . . . . 164

. . . . . . . . . . 165

Troubleshooting Power Supplies . . . . . . . . . . . . 165

Troubleshooting System Cooling Problems

Troubleshooting a Fan

Troubleshooting System Memory

. . . . . . . . . . . . . . . . . . 166

. . . . . . . . . . . . 167

Troubleshooting an Internal SD Card

Troubleshooting an Internal USB Memory Key

Troubleshooting an Optical Drive

. . . . . . . . . . . . 171

. . . . . . . 166

. . . . . . . . . . 169

. . . . . 170

Troubleshooting a Tape Backup Unit . . . . . . . . . . 171

Troubleshooting an External Tape Drive

Troubleshooting a Hard Drive

. . . . . . . . . . . . . . 174

Troubleshooting a Storage Controller

Troubleshooting a SAS or SAS RAID Controller

Troubleshooting Expansion Cards

Troubleshooting the Processors

. . . . . . . . 172

. . . . . . . . . . 175

. . . . 176

. . . . . . . . . . . . 178

. . . . . . . . . . . . . 179

5 Running the System Diagnostics . . . . . . 181

Using Online Diagnostics . . . . . . . . . . . . . . . . 181

Embedded System Diagnostics Features

When to Use the Embedded System Diagnostics

Running the Embedded System Diagnostics

Embedded System Diagnostics Testing Options

Using the Custom Test Options

. . . . . . . . . . . . . 183

. . . . . . . . 182

. . . . 182

. . . . . . 182

. . . . 183

Contents 9

Selecting Devices for Testing. . . . . . . . . . . 183

Selecting Diagnostics Options

Viewing Information and Results

. . . . . . . . . . 184

. . . . . . . . . 184

6 Jumpers and Connectors. . . . . . . . . . . . 185

System Board Jumpers. . . . . . . . . . . . . . . . . 185

System Board Connectors

SAS Backplane Board Connectors

Power Distribution Board Connectors

Disabling a Forgotten Password

. . . . . . . . . . . . . . . 186

. . . . . . . . . . 189

. . . . . . . . . 191

. . . . . . . . . . . . 192

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 193

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 193

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

10 Contents

About Your System

Accessing System Features During Startup

The following keystrokes provide access to system features during startup.

Keystroke Description

<F2> Enters the System Setup program. See "Using the System Setup

Program and UEFI Boot Manager" on page 57.

<F10> Enters System Services, which opens the Unified Server Configurator.

The Unified Server Configurator allows you to access utilities such as
system diagnostics. For more information, see the Unified Server
Configurator documentation.

<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager, depending

on the system’s boot configuration. See "Using the System Setup
Program and UEFI Boot Manager" on page 57.

<F12> Starts PXE boot.

<Ctrl><E> Enters the Baseboard Management Controller (BMC) or iDRAC

Configuration Utility, which allows access to the system event log (SEL)
and configuration of remote access to the system. For more information,
see the BMC or iDRAC user documentation.

<Ctrl><C> Enters the SAS Configuration Utility. For more information, see the

SAS adapter documentation.

<Ctrl><R> Enters the PERC configuration utility. For more information, see the

PERC card documentation.

<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more

information, see the documentation for your integrated NIC.

About Your System 11

Front-Panel Features and Indicators

Figure 1-1. Front Panel Features and Indicators

7

6

5

4

3

2

1

Item Indicator, Button, or

Connector

1 Front bezel Covers the system’s front-loading hard

2 USB connectors (2) Connects USB devices to the system.

3 NMI button Used to troubleshoot software and

Icon Description

drives.

The ports are USB 2.0-compliant.

device driver errors when using certain
operating systems. This button can be
pressed using the end of a paper clip.

Use this button only if directed to do so
by qualified support personnel or by the
operating system's documentation.

8

9

10

12 About Your System

Item Indicator, Button, or

Connector

4 Power-on indicator,

power button

Icon Description

The power-on indicator lights when the
system power is on.

The power button controls the DC
power supply output to the system.

NOTE: When powering on the system, the

video monitor can take up to 25 seconds
to display an image, depending on the
amount of memory installed in the system.

NOTE: On ACPI-compliant operating

systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.

NOTE: To force an ungraceful shutdown,

press and hold the power button for five
seconds.

5 System identification

button

6 LCD menu buttons Allows you to navigate the control panel

The identification button on the front
panel can be used to locate a particular
system. When the button is pushed, the
LCD panel on the front flashes blue
until the button is pushed again.

LCD menu.

About Your System 13

Item Indicator, Button, or

Connector

7 LCD panel LCD panel — Provides system ID,

Icon Description

status information, and system error
messages.

Provides system ID, status information,
and system error messages.

The LCD lights blue during normal
system operation. The LCD lights
amber when the system needs attention,
and the LCD panel displays an error
code followed by descriptive text.

NOTE: If the system is connected to AC

power and an error has been detected,
the LCD lights amber regardless of
whether the system has been powered on.

8 Optical drive

(optional)

One or two optional SATA DVD-ROM
or DVD+RW drives.

NOTE: DVD devices are data only.

9 Tape drive

(optional)

10 Front bezel lock Secures the front bezel to the system.

One optional half-height (using one
drive bay) tape drive.

LCD Panel Features

The system's LCD panel provides system information, status, and error
messages to signify when the system is operating correctly or when the system
needs attention. See "LCD Status Messages" on page 25 for information
about specific status codes.

The LCD backlight lights blue during normal operating conditions and lights
amber to indicate an error condition. When the system is in standby mode,
the LCD backlight is off and can be turned on by pressing the Select button
on the LCD panel. The LCD backlight will remain off if LCD messaging is
turned off through the BMC or iDRAC utility, the LCD panel, or other tools.

14 About Your System

Figure 1-2. LCD Panel Features

2

1

4

Item Buttons Description

1 Left Moves the cursor back in one-step increments.

2 Select Selects the menu item highlighted by the

cursor.

3 Right Moves the cursor forward in one-step

increments.

During message scrolling:

• Press once to increase scrolling speed.

• Press again to stop.

• Press again to return to default scrolling
speed.

• Press again to repeat the cycle.

4 System identification Turns the system ID mode on (LCD panel

flashes blue) and off.

Press quickly to toggle the system ID on and
off. If the system hangs during POST, press and
hold the system ID button for more than five
seconds to enter BIOS Progress mode.

3

About Your System 15

Home Screen

The Home screen displays user-configurable information about the system.
This screen is displayed during normal system operation when there are no
status messages or errors present. When the system is in standby mode, the
LCD backlight will turn off after five minutes of inactivity if there are no error
messages. Press one of the three navigation buttons (Select, Left, or Right) to
view the Home screen.

To navigate to the Home screen from another menu, continue to select the
up arrow until the Home icon is displayed, and then select the Home
icon.

From the Home screen, press the Select button to enter the main menu. See
the following tables for information on the Setup and View submenus.

Setup Menu

NOTE: When you select an option in the Setup menu, you must confirm the option

before proceeding to the next action.

Option Description

DRAC Select DHCP or Static IP to configure the network

mode. If Static IP is selected, the available fields are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS
to enable DNS and to view domain addresses. Two
separate DNS entries are available.

Set error Select SEL to display LCD error messages in a format

that matches the IPMI description in the SEL. This can
be useful when trying to match an LCD message with
an SEL entry.

Select Simple to display LCD error messages in a
simplified user-friendly description. See "LCD Status
Messages" on page 25 for a list of messages in this
format.

Set home Select the default information to be displayed on the

LCD Home screen. See "View Menu" on page 17 to see
the options and option items that can be selected to
display by default on the Home screen.

16 About Your System

View Menu

Option Description

DRAC IP Displays the IPv6 addresses for the iDRAC6. Addresses

include DNS (Primary and Secondary), Gateway, IP,
and Subnet (IPv6 does not have Subnet).

MAC Displays the MAC addresses for DRAC, iSCSIn, or

NETn.

Name Displays the name of the Host, Model, or User String

for the system.

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or

Watts. The display format can be configured in the Set
home submenu of the Setup menu. See "Setup Menu"
on page 16.

Temperature Displays the temperature of the system in Celsius or

Fahrenheit. The display format can be configured in the
Set home submenu of the Setup menu. See "Setup
Menu" on page 16.

About Your System 17

Hard-Drive Status Indicators

Figure 1-3. Hard-Drive Indicators

1

3.5-in carrier

1 drive-activity indicator (green) 2 drive-status indicator (green and

2

1

2

2.5-in carrier

amber)

18 About Your System

Drive-Status Indicator Pattern
(RAID Only)

Blinks green two times per second Identify drive/preparing for removal

Off Drive ready for insertion or removal

Condition

NOTE: The drive status indicator remains

off until all hard drives are initialized after
system power is applied. Drives are not
ready for insertion or removal during this
time.

Blinks green, amber, and off Drive predicted failure

Blinks amber four times per second Drive failed

Blinks green slowly Drive rebuilding

Steady green Drive online

Blinks green three seconds, amber three
seconds, and off six seconds.

Rebuild aborted

About Your System 19

Back-Panel Features and Indicators

Figure 1-4. Back-Panel Features and Indicators

1

2

3

4

5

6

7

20 About Your System

8

9

10

11

Item Indicator, Button, or

Connector

1 PCIe expansion card

slots (6)

2 power supply 2 (PS2) 1100-W power supply.

3 system identification

button

Icon Description

Connects up to six PCI Express
(generation 2) expansion cards.

Supports one full-height, half-length, x4
wide card in slots 1.

Supports one full-height, full-length
(30.99-cm [12.2-in]), x16 wide card in
slots 2.

Supports four full-height, half-length, x8
wide cards in slots 4, 5, and 6.

Slot 1: PCIe x4 (x4 routing, Gen 2),
half-length.

Slot 2: PCIe x16 (x16 routing, Gen 2),
full-length.

Slot 3: PCIe x8 (x8 routing, Gen 2),
full-length.

Slot 4: PCIe x8 (x8 routing, Gen 2),
half-length.

Slot 5: PCIe x8 (x8 routing, Gen 2),
half-length.

Slot 6: PCIe x8 (x8 routing, Gen 2),
half-length.

The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the LCD
panel on the front and the system status
indicator on the back flash blue until
one of the buttons is pushed again.
If the system hangs during POST, press
and hold the system ID button for more
than 5 seconds to enter BIOS Progress
mode.

About Your System 21

Item Indicator, Button, or

Connector

4 Ethernet connectors

(4)

5 power supply 1 (PS1) 1100-W power supply.

6 video connector Connects a VGA display to the system.

7 serial connector Connects a serial device to the system.

Icon Description

Integrated 10/100/1000 NIC connectors.

8 iDRAC6 Enterprise

port (optional)

9 VFlash media slot

(optional)

10 USB connectors (6) Connects USB devices to the system.

11 security cable slot Connects a cable lock to the system.

Dedicated management port for the
optional iDRAC6 Enterprise card.

Connects an external SD memory card
for the optional iDRAC6 Enterprise
card.

The ports are USB 2.0-compliant.

Guidelines for Connecting External Devices

• Turn off power to the system and external devices before attaching a new
external device. Turn on any external devices before turning on the system
(unless the documentation for the device specifies otherwise).

• Ensure that the appropriate driver for the attached device has been
installed on the system.

• If necessary to enable ports on your system, use the System Setup program.
S

ee "Using the System Setup Program and UEFI Boot Manager

page 57

.

" on

22 About Your System

NIC Indicator Codes

1

Figure 1-5. NIC Indicator Codes

2

1 link indicator 2 activity indicator

Indicator Indicator Code

Link and activity
indicators are off

Link indicator is green The NIC is connected to a valid network link at 1000

Link indicator is amber The NIC is connected to a valid network link at 10/100

Activity indicator is green
blinking

The NIC is not connected to the network.

Mbps.

Mbps.

Network data is being sent or received.

About Your System 23

Power Indicator Codes

An LED indicator on the power button provides information on system power
status.

The power supplies have indicators that show whether power is present or
whether a power fault has occurred.

• Not lit — AC power is not connected.

• Green — In standby mode, a green light indicates that a valid AC source is
connected to the power supply and that the power supply is operational.
When the system is on, a green light also indicates that the power supply is
providing DC power to the system.

• Amber — Indicates a problem with the power supply.

Figure 1-6. Power Supply Status Indicator

1

1 power supply status

24 About Your System

LCD Status Messages

The LCD messages refer to events recorded in the System Event Log (SEL).
For information on the SEL and configuring system management settings,
see the systems management software documentation.

NOTE: If your system fails to boot, press the System ID button for at least five

seconds until an error code appears on the LCD. Record the code, then see "Getting
Help" on page 193.

Table 1-1. LCD Status Messages

Code Text Causes Corrective Actions

N/A SYSTEM NAME

E1000 Failsafe

voltage error.
Contact
support.

E1114 Ambient Temp

exceeds
allowed range.

A 62-character string that
can be defined by the user
in the System Setup
program.

SYSTEM NAME

The
displays under the
following conditions:

• The system is powered
on.

• The power is off and
active errors are
displayed.

Check the system event
log for critical failure
events.

Ambient temperature has
a reached a point outside
of the allowed range.

This message is for
information only.

You can change the
system ID and name in
the System Setup
program. See "Using the
System Setup Program
and UEFI Boot Manager"
on page 57.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 193.

See "Troubleshooting
System Cooling
Problems" on page 166.

About Your System 25

Table 1-1. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1116 Memory

disabled, temp
above range.
Power cycle
AC.

E1210 Motherboard

battery
failure. Check
battery.

E1211 RAID

Controller
battery
failure. Check
battery.

E1216 3.3V Regulator

failure.
Reseat PCIe
cards.

E1229 CPU # VCORE

Regulator
failure.
Reseat CPU.

Memory has exceeded
allowable temperature and
has been disabled to
prevent damage to the
components.

CMOS battery is missing
or the voltage is outside of
the allowable range.

RAID battery is either
missing, bad, or unable to
recharge due to thermal
issues.

3.3V voltage regulator has
failed.

Specified processor
VCORE voltage regulator
has failed.

Remove AC power to the
system for 10 seconds and
restart the system.

See "Troubleshooting
System Cooling
Problems" on page 166. If
the problem persists, see
"Getting Help" on
page 193.

See "Troubleshooting the
System Battery" on
page 165.

Reseat the RAID battery
connector. See "Installing
a RAID Battery" on
page 128, and
"Troubleshooting System
Cooling Problems" on
page 166.

Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 178.

Reseat the processor(s).
See "Troubleshooting the
Processors" on page 179.

If the problem persists,
see "Getting Help" on
page 193.

26 About Your System

Table 1-1. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E122A CPU # VTT

Regulator
failure.
Reseat CPU.

Specified processor VTT
voltage regulator has
failed.

Reseat the processor(s).
See "Troubleshooting the
Processors" on page 179.

If the problem persists,
see "Getting Help" on
page 193.

E122C CPU Power

Fault. Power
cycle AC.

A power fault was
detected when powering
up the processor(s).

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 193.

E122D Memory

Regulator #
Failed. Reseat
DIMMs.

E122E On-board

regulator
failed. Call
support.

One of the memory
regulators has failed.

One of the on-board
voltage regulators failed.

Reseat the memory
modules. See
"Troubleshooting System
Memory" on page 167.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 193.

E1310 Fan ## RPM

exceeding
range. Check

RPM of the specified fan
is outside of the intended
operating range.

See "Troubleshooting
System Cooling
Problems" on page 166.

fan.

E1311 Fan module ##

RPM exceeding
range. Check
fan.

E1313 Fan redundancy

lost. Check
fans.

RPM of the specified fan
in a specified module is
outside of intended
operating range.

The system is no longer
fan redundant. Another
fan failure would put the
system at risk of over­heating.

See "Troubleshooting
System Cooling
Problems" on page 166.

Check LCD for
additional scrolling
messages. See
"Troubleshooting a Fan"
on page 166.

About Your System 27

Table 1-1. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1410 Internal Error

detected.
Check "FRU X".

E1414 CPU # temp

exceeding
range. Check
CPU heatsink.

E1418 CPU # not

detected.
Check CPU is
seated
properly.

E141C Unsupported

CPU
configuration.
Check CPU or
BIOS revision.

E141F CPU # protocol

error. Power
cycle AC.

Specified processor has an
internal error. The error
may or may not have been
caused by the processor.

Specified processor is out
of acceptable temperature
range.

Specified processor is
missing or bad, and the
system is in an
unsupported
configuration.

Processors are in an
unsupported
configuration.

The system BIOS has
reported a processor
protocol error.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 193.

Ensure that the processor
heat sinks are properly
installed. See
"Troubleshooting the
Processors" on page 179
and "Troubleshooting
System Cooling
Problems" on page 166.

Ensure that the specified
microprocessor is
properly installed. See
"Troubleshooting the
Processors" on page 179.

Ensure that your
processors match and
conform to the type
described in the processor
technical specifications
outlined in your system’s
Getting Started Guide.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 193.

28 About Your System

Table 1-1. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1420 CPU Bus parity

error. Power
cycle AC.

E1422 CPU # machine

check error.
Power cycle
AC.

E1610 Power Supply #

(### W)
missing. Check
power supply.

E1614 Power Supply #

(### W) error.
Check power
supply.

E1618 Predictive

failure on
Power Supply #
(### W). Check
PSU.

E161C Power Supply #

(### W) lost
AC power.
Check PSU
cables.

The system BIOS has
reported a processor bus
parity error.

The system BIOS has
reported a machine check
error.

Specified power supply
was removed or is missing
from the system.

Specified power supply
has failed.

An over-temperature
condition or power supply
communication error has
caused the predictive
warning of an impending
power supply failure.

Specified power supply is
attached to the system,
but it has lost its AC
input.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 193.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 193.

See "Troubleshooting
Power Supplies" on
page 165.

See "Troubleshooting
Power Supplies" on
page 165.

See "Troubleshooting
Power Supplies" on
page 165.

Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting Power
Supplies" on page 165.

About Your System 29

Table 1-1. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1620 Power Supply #

(### W) AC
power error.
Check PSU
cables.

E1624 Lost power

supply
redundancy.
Check PSU
cables.

E1626 Power Supply

Mismatch. PSU1
= ### W, PSU2
= ### W.

E1629 Power required

> PSU wattage.
Check PSU and
config.

E1710 I/O channel

check error.
Review & clear
SEL.

Specified power supply's
AC input is outside of the
allowable range.

The power supply
subsystem is no longer
redundant. If the
remaining power supply
fails, the system will shut
down.

The power supplies in the
system are not the same
wattage.

The system configuration
requires more power than
the power supplies can
provide, even with
throttling.

The system BIOS has
reported an I/O channel
check.

Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting Power
Supplies" on page 165.

See "Troubleshooting
Power Supplies" on
page 165.

Ensure that power
supplies with matching
wattage are installed. See
the Technical
Specifications outlined in
your system’s Getting
Started Guide.

Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.

Check the SEL for more
information and then
clear the SEL. Remove
AC power to the system
for 10 seconds and restart
the system.

If the problem persists,
see "Getting Help" on
page 193.

30 About Your System

Table 1-1. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1711 PCI parity

error on Bus
## Device ##
Function ##

The system BIOS has
reported a PCI parity error
on a component that
resides in PCI
configuration space at bus
##, device ##, function

Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 178.

##.

PCI parity
error on Slot
#. Review &
clear SEL.

The system BIOS has
reported a PCI parity error
on a component that
resides in the specified
slot.

Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 178.

E1712 PCI system

error on Bus
## Device ##
Function ##

The system BIOS has
reported a PCI system
error on a component that
resides in PCI
configuration space at bus
##, device ##, function

Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 178.

##.

E1714 Unknown error.

Review & clear
SEL.

The system BIOS has
determined there has been
an error in the system, but
is unable to determine its
origin.

Check the SEL for more
information and then
clear the SEL. Remove
AC power to the system
for 10 seconds and restart
the system.

If the problem persists,
see "Getting Help" on
page 193.

E171F PCIe fatal

error on Bus
## Device ##
Function ##

The system BIOS has
reported a PCIe fatal error
on a component that
resides in PCI
configuration space at bus
##, device ##, function

Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 178.

##.

About Your System 31

Table 1-1. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1810 Hard drive ##

fault. Review
& clear SEL.

E1812 Hard drive ##

removed. Check
drive.

E1920 iDRAC6 Upgrade

Failed

E1A14 SAS cable A

failure. Check
connection.

E1A15 SAS cable B

failure. Check
connection.

E1A1D Control panel

USB cable not
detected.
Check cable.

E2010 Memory not

detected.
Inspect DIMMs.

The specified hard drive
has experienced a fault.

The specified hard drive
has been removed from
the system.

The iDRAC6 Express card
is not installed properly or
the card is bad.

SAS cable A is missing or
bad.

SAS cable B is missing or
bad.

USB cable to the control
panel is missing or bad.

No memory was detected
in the system.

See "Troubleshooting a
Hard Drive" on page 174.

Information only.

If the problem persists,
see "Getting Help" on
page 193.

Reseat the cable. If the
problem persists, replace
cable.

If the problem persists,
see "Getting Help" on
page 193.

Reseat the cable. If the
problem persists, replace
cable.

If the problem persists,
see "Getting Help" on
page 193.

Reseat the cable. If the
problem persists, replace
cable.

If the problem persists,
see "Getting Help" on
page 193.

Install or reseat memory
modules. See "Installing
Memory Modules" on
page 104 or
"Troubleshooting System
Memory" on page 167.

32 About Your System

Table 1-1. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E2011 Memory

configuration
failure. Check
DIMMs.

E2012 Memory

configured but
unusable.
Check DIMMs.

E2013 BIOS unable to

shadow memory.
Check DIMMs.

E2014 CMOS RAM

failure. Power
cycle AC.

E2015 DMA Controller

failure. Power
cycle AC.

E2016 Interrupt

Controller
failure. Power
cycle AC.

E2017 Timer refresh

failure. Power
cycle AC.

Memory detected, but is
not configurable. Error
detected during memory
configuration.

Memory configured, but is
unusable.

The system BIOS failed to
copy its flash image into
memory.

CMOS failure. CMOS
RAM not functioning
properly.

DMA controller failure. Remove AC power to the

Interrupt controller
failure.

Timer refresh failure. Remove AC power to the

See "Troubleshooting
System Memory" on
page 167.

See "Troubleshooting
System Memory" on
page 167.

See "Troubleshooting
System Memory" on
page 167.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 193.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 193.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 193.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 193.

About Your System 33

Table 1-1. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E2018 Programmable

Timer error.
Power cycle
AC.

E2019 Parity error.

Power cycle
AC.

E201A SuperIO

failure. Power
cycle AC.

E201B Keyboard

Controller
error. Power
cycle AC.

E201C SMI

initialization
failure. Power
cycle AC.

Programmable interval
timer error.

Parity error. Remove AC power to the

SIO failure. Remove AC power to the

Keyboard controller
failure.

System management
interrupt (SMI)
initialization failure.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 193.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 193.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 193.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 193.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 193.

34 About Your System

Table 1-1. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E201D Shutdown test

failure. Power
cycle AC.

E201E POST memory

test failure.
Check DIMMs.

E2020 CPU

configuration
failure. Check
screen
message.

E2021 Incorrect

memory
configuration.
Review User
Guide.

E2022 General

failure during
POST. Check
screen
message.

E2023 BIOS Unable to

mirror memory.
Check DIMMs.

BIOS shutdown test
failure.

BIOS POST memory test
failure.

Processor configuration
failure.

Incorrect memory
configuration.

General failure after video. Check screen for specific

The system BIOS could
not enable memory
mirroring because of a
faulty memory module or
an invalid memory
configuration.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 193.

See "Troubleshooting
System Memory" on
page 167.

If the problem persists,
see "Getting Help" on
page 193.

Check screen for specific
error messages. See
"Troubleshooting the
Processors" on page 179.

Check screen for specific
error messages. See
"Troubleshooting System
Memory" on page 167.

error messages.

See "Troubleshooting
System Memory" on
page 167.

About Your System 35

Table 1-1. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E2110 Multibit Error

on DIMM ##.
Reseat DIMM.

E2111 SBE log

disabled on
DIMM ##.
Reseat DIMM.

E2112 Memory spared

on DIMM ##.
Power cycle
AC.

E2113 Mem mirror OFF

on DIMM ## &
##. Power
cycle AC

I1910 Intrusion

detected.
Check chassis
cover.

The memory module in
slot “##” has had a multi­bit error (MBE).

The system BIOS has
disabled memory single­bit error (SBE) logging
and will not log anymore
SBEs until the system is
rebooted. "##" represents
the memory module
implicated by the BIOS.

The system BIOS has
spared the memory
because it has determined
the memory had too many
errors. "##" represents the
memory module
implicated by the BIOS.

The system BIOS has
disabled memory
mirroring because it has
determined one half of the
mirror has had too many
errors. "## & ##"
represents the memory­module pair implicated by
the BIOS.

System cover has been
removed.

See "Troubleshooting
System Memory" on
page 167.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Troubleshooting
System Memory" on
page 167.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Troubleshooting
System Memory" on
page 167.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Troubleshooting
System Memory" on
page 167.

Information only.

36 About Your System

Table 1-1. LCD Status Messages (continued)

Code Text Causes Corrective Actions

I1911 LCD Log Full.

Check SEL to
review all
Errors.

I1912 SEL full.

Review & clear
log.

I1920 iDRAC6 Upgrade

Successful

W1228 RAID

Controller
battery
capacity <
24hr.

W1627 Power required

> PSU wattage.
Check PSU and
config.

W1628 Performance

degraded.
Check PSU and
system
configuration.

LCD overflow message. A
maximum of ten error
messages can display
sequentially on the LCD.
The eleventh message
instructs the user to check
the SEL for details on the
events.

The SEL is full of events
and is unable to log any
more.

iDRAC6 Express card has
been installed correctly

Warns predictively that
the RAID battery has less
than 24 hours of charge
left.

The system configuration
requires more power than
what the power supply can
provide.

The system configuration
requires more power than
what the power supply can
provide, but it can boot if
throttled.

Check the SEL for details
on the events.

Remove AC power to the
system for 10 seconds or
clear the SEL.

Check the SEL for details
on the events, then clear
the SEL.

Information only

Allow RAID battery to
charge to greater than 24
hours of sustained charge.

If problem persists,
replace RAID battery. See
"Installing a RAID
Battery" on page 128.

Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.

Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.

NOTE: For the full name of an abbreviation or acronym used in this table, see the

"Glossary" on page 195.

About Your System 37

Solving Problems Described by LCD Status Messages

The code and text on the LCD can often specify a very precise fault condition
that is easily corrected. For example, if the code E1418
appears, you know that a microprocessor is not installed in socket 1.

In contrast, you might be able to determine the problem if multiple related
errors occur. For example, if you receive a series of messages indicating
multiple voltage faults, you might determine that the problem is a failing
power supply.

CPU_1_Presence

Removing LCD Status Messages

For faults associated with sensors, such as temperature, voltage, fans, and so
on, the LCD message is automatically removed when that sensor returns to a
normal state. For example, if temperature for a component goes out of range,
the LCD displays the fault; when the temperature returns to the acceptable
range, the message is removed from the LCD. For other faults, you must take
action to remove the message from the display:

• Clear the SEL — You can perform this task remotely, but you will lose the
event history for the system.

• Power cycle — Turn off the system and disconnect it from the electrical
outlet; wait approximately ten seconds, reconnect the power cable, and
restart the system.

Any of these actions will remove fault messages, and return the status
indicators and LCD colors to the normal state. Messages will reappear under
the following conditions:

• The sensor returns to a normal state but fails again, resulting in a new SEL
entry.

• The system is reset and new error events are detected.

• A failure is recorded from another source that maps to the same display
entry.

38 About Your System

System Messages

System messages appear on the screen to notify you of a possible problem
with the system.

NOTE: If you receive a system message not listed in the table, check the

documentation for the application that is running when the message appears or the
operating system's documentation for an explanation of the message and
recommended action.

Table 1-2. System Messages

Message Causes Corrective Actions

128-bit Advanced
ECC mode
disabled. For
128-bit Advanced
ECC, DIMMs must
be installed in
pairs. Pairs must
be matched in
size and
geometry.

Alert! Advanced
ECC Memory Mode
disabled! Memory
configuration
does not support
Advanced ECC
Memory Mode.

The Advanced ECC option
enabled in BIOS is no longer
valid due to an unsupported
memory configuration,
possibly a faulty or removed
memory module. The
Advanced ECC setting has
been disabled.

Advanced ECC Memory
Mode was enabled in the
system setup program, but
the current configuration
does not support Advanced
ECC Memory Mode. A
memory module may be
faulty.

Check other messages for a
faulty memory module.
Reconfigure the memory
modules for Advanced ECC
mode. See "System Memory"
on page 98.

Ensure that the memory
modules are installed in a
configuration that supports
Advanced ECC Memory
Mode. Check other system
messages for additional
information for possible
causes. For memory
configuration information,
see "General Memory
Module Installation
Guidelines" on page 98. If
the problem persists, see
"Troubleshooting System
Memory" on page 167.

About Your System 39

Table 1-2. System Messages (continued)

Message Causes Corrective Actions

Alert! iDRAC6 not
responding.
Rebooting.

Alert! iDRAC6 not
responding.
Power required
may exceed PSU
wattage.

Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.

Alert! Node
Interleaving
disabled! Memory
configuration
does not support
Node
Interleaving.

The iDRAC6 is not
responding to BIOS
communication either
because it is not functioning
properly or has not
completed initialization. The
system will reboot.

The iDRAC6 has hung.

The iDRAC6 was remotely
reset while system was
booting.

After AC recovery, the
iDRAC6 takes longer than
normal to boot.

The memory configuration
does not support node
interleaving, or the
configuration has changed
(for example, a memory
module has failed) so that
node interleaving cannot be
supported. The system
continues to run, but without
node interleaving.

Wait for the system to
reboot.

Remove AC power to the
system for 10 seconds and
restart the system.

Ensure that the memory
modules are installed in a
configuration that supports
node interleaving. Check
other system messages for
additional information for
possible causes. For memory
configuration information,
see "General Memory
Module Installation
Guidelines" on page 98. If
the problem persists, see
"Troubleshooting System
Memory" on page 167.

40 About Your System

Table 1-2. System Messages (continued)

Message Causes Corrective Actions

Alert! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.

Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.

Alert! Redundant
memory disabled!
Memory
configuration
does not support
redundant
memory.

Alert! System
fatal error
during previous
boot.

The system configuration of
processor(s), memory
modules, and expansion
cards may not be supported
by the power supplies.

Memory Sparing or Memory
Mirroring was enabled in the
system setup program, but
the current configuration
does not support redundant
memory. A memory module
may be faulty.

An error caused the system to
reboot.

If any system components
were just upgraded, return
the system to the previous
configuration. If the system
boots without this warning,
then the replaced
component(s) are not
supported with this power
supply. If Energy Smart
power supplies are installed,
replace them with High
Output power supplies to
use the components. See
"Internal SD Module" on
page 119.

Check the memory modules
for failure. See
"Troubleshooting System
Memory" on page 167. Reset
the memory setting, if
appropriate. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 57.

Check other system
messages for additional
information for possible
causes.

About Your System 41

Table 1-2. System Messages (continued)

Message Causes Corrective Actions

BIOS
MANUFACTURING
MODE detected.
MANUFACTURING
MODE will be
cleared before
the next boot.
System reboot
required for
normal
operation.

BIOS Update
Attempt Failed!

Caution!
NVRAM_CLR jumper
is installed on
system board.
Please run SETUP

CPU set to
minimum
frequency.

CPU x installed
with no memory.

System is in manufacturing
mode.

Remote BIOS update
attempt failed.

NVRAM_CLR jumper is
installed in the clear setting.
CMOS has been cleared.

The processor speed may be
intentionally set lower for
power conservation.

Memory modules are
required but not installed in
the indicated processor’s
memory slots.

Reboot to take the system
out of manufacturing mode.

Retry the BIOS update. If
problem persists, see
"Getting Help" on page 193.

Move the NVRAM_CLR
jumper to the default
position (pins 3 and 5). See
Figure 6-1 for jumper
location. Restart the system
and re-enter the BIOS
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 57.

If not an intentional setting,
check any other system
messages for possible causes.

Install memory modules for
the processor. See "System
Memory" on page 98.

42 About Your System

Table 1-2. System Messages (continued)

Message Causes Corrective Actions

CPUs with
different cache
sizes detected.

CPUs with
different core
sizes detected!
System halted

CPUs with
different
logical
processors
detected! System
halted

CPUs with
different power
rating detected!
System halted

Current boot mode
is set to UEFI.
Please ensure
compatible
bootable media is
available. Use
the system setup
program to change
the boot mode as
needed.

Decreasing
available memory

Mismatched processors have
been installed in the system.

The system failed to boot
because UEFI boot mode is
enabled in BIOS and the
boot operating system is non­UEFI.

Faulty or improperly installed
memory modules.

Ensure that all processors
have the same cache size,
number of cores and logical
processors, and power rating.
Ensure that the processors
are properly installed. See
"Processors" on page 107.

Ensure that the boot mode is
set correctly and that the
proper bootable media is
available. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 57.

Reseat the memory modules.
See "Troubleshooting
System Memory" on
page 167.

About Your System 43

Table 1-2. System Messages (continued)

Message Causes Corrective Actions

DIMM
configuration on
each CPU should
match.

Embedded NIC

y

:

NIC
OS NIC=

|DISABLED>

Management
Shared NIC=

x

<ENABLED

,

Invalid memory
configuration on a dual­processor system. The
memory module
configuration for each
processor must be identical.

and

The OS NIC interface is set
in BIOS. The Management
Shared NIC interface is set in
management tools.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 98.

Check the system
management software or the
System Setup program for
NIC settings. See
"Troubleshooting a NIC" on
page 161.

<ENABLED
|DISABLED>

Error 8602 ­Auxiliary Device
Failure. Verify
that mouse and
keyboard are
securely
attached to
correct
connectors.

Gate A20 failure Faulty keyboard controller;

Invalid
configuration
information ­please run SETUP
program.

Invalid PCIe card
found in the
Internal_Storage
slot!

Mouse or keyboard cable is
loose or improperly
connected.

Defective mouse or keyboard. Ensure that the mouse or

faulty system board.

An invalid system
configuration caused a
system halt.

The system halted because
an invalid PCIe expansion
card is installed in the
dedicated storage controller
slot.

Reseat the mouse or
keyboard cable.

keyboard is operational. See
"Troubleshooting a USB
Device" on page 160.

See "Getting Help" on
page 193.

Run the System Setup
program and review the
current settings. See "Using
the System Setup Program
and UEFI Boot Manager" on
page 57.

Remove the PCIe expansion
card and install the
integrated storage controller
in the dedicated slot.

44 About Your System

Table 1-2. System Messages (continued)

Message Causes Corrective Actions

Keyboard fuse has
failed

Local keyboard
may not work
because all user
accessible USB
ports are
disabled. If
operating
locally, power
cycle the system
and enter system
setup program to
change settings.

Manufacturing
mode detected

Maximum rank
count exceeded.
The following
DIMM has been
disabled:

Memory
Initialization
Warning: Memory
size may be
reduced

x

Overcurrent detected at the
keyboard connector.

The USB ports are disabled
in the system BIOS.

System is in manufacturing
mode.

Invalid memory
configuration. The system
will run but with the
specified memory module
disabled.

Invalid memory
configuration. The system
will run but with less memory
than is physically available.

See "Getting Help" on
page 193.

Power down and restart the
system from the power
button, and then enter the
System Setup program to
enable the USB port(s). See
"Entering the System Setup
Program" on page 58.

Reboot to take the system
out of manufacturing mode.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 98.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 98.

About Your System 45

Table 1-2. System Messages (continued)

Message Causes Corrective Actions

Memory set to
minimum
frequency.

Memory tests
terminated by
keystroke.

MEMTEST lane
failure detected

x

on

Mirror mode
disabled. For
mirror mode,
DIMMs must be
installed in
pairs. Pairs must
be matched in
size and
geometry.

The memory frequency may
be intentionally set lower for
power conservation.

The current memory
configuration may support
only the minimum frequency.

POST memory test was
terminated by pressing the
spacebar.

Invalid memory
configuration. Mismatched
memory modules are
installed.

The memory configuration
does not match the setting in
BIOS. The BIOS setting has
been disabled.

If not an intentional setting,
check any other system
messages for possible causes.

Ensure that your memory
configuration supports the
higher frequency. See
"General Memory Module
Installation Guidelines" on
page 98.

Information only.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 98.

Reconfigure the memory
modules for Memory
Mirroring mode. See
"System Memory" on
page 98.

46 About Your System

Table 1-2. System Messages (continued)

Message Causes Corrective Actions

No boot device
available

No boot sector on
hard drive

No timer tick
interrupt

PCIe Training
Error: Expected
Link Width is
Actual Link Width
is

y

.

Faulty or missing optical
drive subsystem, hard drive,
or hard-drive subsystem, or
no bootable USB key
installed.

Incorrect configuration
settings in System Setup
program, or no operating
system on hard drive.

Faulty system board. See "Getting Help" on

Faulty or improperly installed
PCIe card in the specified

x

,

slot.

Use a bootable USB key,
optical drive, or hard drive. If
the problem persists, see
"Troubleshooting an Optical
Drive" on page 171,
"Troubleshooting a USB
Device" on page 160, and
"Troubleshooting a Hard
Drive" on page 174. See
"Using the System Setup
Program and UEFI Boot
Manager" on page 57 for
information on setting the
order of boot devices.

Check the hard-drive
configuration settings in the
System Setup program. See
"Using the System Setup
Program and UEFI Boot
Manager" on page 57. If
necessary, install the
operating system on your
hard drive. See your
operating system
documentation.

page 193.

Reseat the PCIe card in the
specified slot number. See
"Troubleshooting Expansion
Cards" on page 178. If the
problem persists, see
"Getting Help" on page 193.

About Your System 47

Table 1-2. System Messages (continued)

Message Causes Corrective Actions

Plug & Play
Configuration
Error

Quad rank DIMM
detected after
single rank or
dual rank DIMM in
socket.

Read fault

Requested sector
not found

x

SATA Port
device not found

Error encountered in
initializing PCIe device;
faulty system board.

Invalid memory
configuration.

The operating system cannot
read from the hard drive,
optical drive, or USB device,
the system could not find a
particular sector on the disk,
or the requested sector is
defective.

There is no device connected
to the specified SATA port.

Install the NVRAM_CLR
jumper in the clear position
(pins 1 and 3) and reboot the
system. See Figure 6-1 for
jumper location. If the
problem persists, see
"Troubleshooting the
Processors" on page 179.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 98.

Replace the optical medium,
USB medium, or USB
device. Ensure that the USB
cables, SAS/SATA backplane
cables, or optical drive cables
are properly connected. See
"Troubleshooting a USB
Device" on page 160,
"Troubleshooting an Optical
Drive" on page 171, or
"Troubleshooting a Hard
Drive" on page 174 for the
appropriate drive(s) installed
in your system.

Information only.

48 About Your System

Table 1-2. System Messages (continued)

Message Causes Corrective Actions

Sector not found

Seek error

Seek operation
failed

Shutdown failure General system error. See "Getting Help" on

Sparing mode
disabled. For
sparing mode,
matched sets of
three must be
populated across
slots.

The amount of
system memory has
changed

Faulty hard drive, USB
device, or USB medium.

The memory configuration
does not match the setting in
BIOS. The BIOS setting has
been disabled.

Memory has been added or
removed or a memory
module may be faulty.

Replace the USB medium or
device. Ensure that the USB
or SAS backplane cables are
properly connected. See
"Troubleshooting a USB
Device" on page 160 or
"Troubleshooting a Hard
Drive" on page 174 for the
appropriate drive(s) installed
in your system.

page 193.

Reconfigure the memory
modules for Memory
Sparing mode. See "System
Memory" on page 98.

If memory has been added or
removed, this message is
informative and can be
ignored. If memory has not
been added or removed,
check the SEL to determine
if single-bit or multi-bit
errors were detected and
replace the faulty memory
module.
See "Troubleshooting
System Memory" on
page 167.

About Your System 49

Table 1-2. System Messages (continued)

Message Causes Corrective Actions

The following
DIMMs should
match

in

geometry:

x,x,...

The following
DIMMs should
match

count:

The following
DIMMs should
match in size:

in rank

x,x,

...

Invalid memory
configuration. The specified
memory modules do not
match in size, number of
ranks, or number of data
lanes.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 98.

x,x,...

The following
DIMMs should
match

in size

and geometry:

x,x,...

The following
DIMMs should
match

in size

and rank count:

x,x,...

Thermal sensor
not detected on

Time-of-day
clock stopped

Time-of-day not
set - please run
SETUP program

A memory module without a

x

thermal sensor is installed in
the specified memory slot.

Faulty battery or faulty chip. See "Troubleshooting the

Incorrect Time or Date
settings; faulty system
battery.

Replace the memory
module. See "System
Memory" on page 98.

System Battery" on page 165.

Check the Time and Date
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 57. If the problem
persists, replace the system
battery. See "System Battery"
on page 144.

50 About Your System

Table 1-2. System Messages (continued)

Message Causes Corrective Actions

Timer chip
counter 2 failed

TPM
configuration
operation
honored. System
will now reset.

TPM
configuration
operation is
pending. Press
(I) to Ignore OR
(M) to Modify to
allow this change
and reset the
system.

WARNING:
Modifying could
prevent
security.

TPM failure A Trusted Platform Module

Faulty system board. See "Getting Help" on

page 193.

A TPM configuration
command has been entered.
The system will reboot and
execute the command.

This message displays during
system restart after a TPM
configuration command has
been entered. User
interaction is required to
proceed.

(TPM) function has failed.

Information only.

Enter I or M to proceed.

See "Getting Help" on
page 193.

About Your System 51

Table 1-2. System Messages (continued)

Message Causes Corrective Actions

Unable to launch
System Services
image. System
halted!

Unexpected
interrupt in
protected mode

Unsupported CPU
combination

Unsupported CPU
stepping
detected

Unsupported DIMM
detected. The
following DIMM
has been
disabled:

x

System halted after F10
keystroke because System
Services image is either
corrupted in the system
firmware or has been lost due
to system board replacement.

The iDRAC6 Enterprise card
flash memory may be
corrupted.

Improperly seated memory
modules or faulty
keyboard/mouse controller
chip.

Processor(s) is not supported
by the system.

Invalid memory
configuration. The system
will run but with the
specified memory module
disabled.

Restart the system and
update the Unified Server
Configurator repository to
the latest software to restore
full functionality. See the
Unified Server
Configuration user
documentation for more
information.

Restore the flash memory
using the latest version on
support.dell.com. See the
iDRAC6 user's guide for
instructions on performing a
field replacement of the
flash memory.

Reseat the memory modules.
See "Troubleshooting
System Memory" on
page 167. If the problem
persists, see "Getting Help"
on page 193.

Install a supported processor
or processor combination.
See "System Battery" on
page 144.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 98.

52 About Your System

Table 1-2. System Messages (continued)

Message Causes Corrective Actions

Unsupported
memory
configuration.
DIMM mismatch
across slots
detected:

Invalid memory
configuration. Memory
modules are mismatched in
the specified slots.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 98.

x,x,...

Unused memory
detected. DIMMs
installed in the
following
slot(s) are not
available when in
Mirror mode

Unused memory
detected. DIMMs
installed in the
following
slot(s) are not
available when in
128-Bit Advanced
ECC mode:

Warning: A fatal
error has caused
system reset!
Please check the
system event log!

The memory configuration is
not optimal for mirroring or
Advanced ECC Memory
Mode. Modules in the
specified slots are unused.

The memory configuration is
not optimal for mirroring or
Advanced ECC Memory
Mode. Modules in the
specified slots are unused.

A fatal system error occurred
and caused the system to
reboot.

Reconfigure the memory for
Memory Mirroring or
Advanced ECC Memory
Mode, or change the
memory mode to Optimized
or Sparing in the BIOS setup
screen. See "System
Memory" on page 98.

Reconfigure the memory for
Memory Mirroring or
Advanced ECC Memory
Mode, or change the
memory mode to Optimized
or Sparing in the BIOS setup
screen. See "System
Memory" on page 98.

Check the SEL for
information that was logged
during the error. See the
applicable troubleshooting
section in "Troubleshooting
Your System" on page 159 for
any faulty components
specified in the SEL.

About Your System 53

Table 1-2. System Messages (continued)

Message Causes Corrective Actions

Warning: Control
Panel is not
installed.

Warning! No micro
code update
loaded for
processor

Warning! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.

Warning!
Performance
degraded. CPU and
memory set to
minimum
frequencies to
meet PSU wattage.
System will
reboot.

Warning! PSU
mismatch. PSU
redundancy lost.
Check PSU.

n

The control panel is not
installed or has a faulty cable
connection.

Micro code update failed. Update the BIOS firmware.

The system configuration of
processor(s), memory
modules, and expansion
cards may not be supported
by the power supplies.

A High Output power supply
and an Energy Smart power
supply are installed in the
system at the same time.

Install the control panel, or
check the cable connections
between the display module,
the control panel board, and
the system board. See
"Control Panel Assembly
(Service-Only Procedure)"
on page 145.

See "Getting Help" on
page 193.

If any system components
were just upgraded, return
the system to the previous
configuration. If the system
boots without this warning,
then the replaced
component(s) are not
supported with this power
supply. If Energy Smart
power supplies are installed,
replace them with the High
Output power supplies to
use the components. See
"Internal SD Module" on
page 119.

Install two High Output or
two Energy Smart power
supplies in the system.

You can also run the system
on one power supply until
you can obtain two power
supplies of the same type.
See "Troubleshooting Power
Supplies" on page 165.

54 About Your System

Table 1-2. System Messages (continued)

Message Causes Corrective Actions

Warning!
Unsupported
memory
configuration
detected. The
memory
configuration is
not optimal. The
recommended
memory
configuration

<message>

is:

Write fault

Write fault on
selected drive

Invalid memory
configuration. The system
will run but with reduced
functionality.

Faulty USB device, USB
medium, optical drive
assembly, hard drive, or hard­drive subsystem.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 98. If the problem
persists, see
"Troubleshooting System
Memory" on page 167.

Replace the USB medium or
device. Ensure that the USB,
SAS backplane, or SATA
cables are properly
connected.
See "Troubleshooting a USB
Device" on page 160,
"Troubleshooting an Optical
Drive" on page 171, and
"Troubleshooting a Hard
Drive" on page 174.

NOTE: For the full name of an abbreviation or acronym used in this table, see the

"Glossary" on page 195.

Warning Messages

A warning message alerts you to a possible problem and prompts you to
respond before the system continues a task. For example, before you format a
diskette, a message will warn you that you may lose all data on the diskette.
Warning messages usually interrupt the task and require you to respond by
typing y (yes) or n (no).

NOTE: Warning messages are generated by either the application or the operating

system. For more information, see the documentation that accompanied the
operating system or application.

About Your System 55

Diagnostics Messages

The system diagnostic utilities may issue messages if you run diagnostic tests
on your system. See "Running the System Diagnostics" on page 181 for more
information about system diagnostics.

Alert Messages

Systems management software generates alert messages for your system. Alert
messages include information, status, warning, and failure messages for drive,
temperature, fan, and power conditions. For more information, see the
systems management software documentation.

Other Information You May Need

WARNING: See the safety and regulatory information that shipped with your

system. Warranty information may be included within this document or as a
separate document.

• The rack documentation included with your rack solution describes how to
install your system into a rack.

•The

•The

• Any media that ships with your system that provides documentation and

Getting Started Guide

up your system, and technical specifications.

Unified Server Configurator User’s Guide

setting up the Unified Server Configurator, configuring hardware and
firmware, and deploying the operating system.

tools for configuring and managing your system, including those
pertaining to the operating system, system management software, system
updates, and system components that you purchased with your system.

provides an overview of system features, setting

provides information about

NOTE: Always check for updates on support.dell.com/manuals and read the

updates first because they often supersede information in other documents.

56 About Your System

Using the System Setup Program and UEFI Boot Manager

Run the System Setup program to familiarize yourself with your system
configuration and to:

• Change the NVRAM settings after you add or remove hardware

• Set or change user-selectable options

• Enable or disable integrated devices

Choosing the System Boot Mode

The System Setup program also enables you to specify the boot mode for
installing your operating system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.

• UEFI boot mode is an enhanced 64-bit boot interface based on Unified
Extensible Firmware Interface (UEFI) specifications that overlays the
system BIOS. See "Entering the UEFI Boot Manager" on page 69 for more
information on this interface.

You select the boot mode in the Boot Mode field of the "Boot Settings
Screen" on page 63 screen of the System Setup program. Once you specify the
boot mode, the system boots in the specified boot mode and you proceed
then to install your operating system from that mode. Thereafter, you must
boot the system to the same boot mode (BIOS or UEFI) to access the
installed operating system. Trying to boot the operating system from the
other boot mode will cause the system to halt immediately at startup.

NOTE: Operating systems must be UEFI-compatible (for example, Microsoft®

Windows Server
and 32-bit operating systems do not support UEFI and can only be installed from the
BIOS boot mode.

®

2008 x64 version) to be installed from the UEFI boot mode. DOS

Using the System Setup Program and UEFI Boot Manager

Entering the System Setup Program

1

Turn on or restart your system.

2

Press <F2> immediately after you see the following message:

<F2> = System Setup

If your operating system begins to load before you press <F2>, allow the
system to finish booting, and then restart your system and try again.

Responding to Error Messages

If an error message appears while the system is booting, make a note of the
message. See "System Messages" on page 39 for an explanation of the message
and suggestions for correcting errors.

NOTE: After installing a memory upgrade, it is normal for your system to display a

message the first time you start your system.

Using the System Setup Program Navigation Keys

Keys Action

Up arrow or <Shift><Tab> Moves to the previous field.

Down arrow or <Tab> Moves to the next field.

Spacebar, <+>, <
right arrows

<Esc> Exits the System Setup program and restarts the

<F1> Displays the System Setup program

–>, left and

Cycles through the settings in a field. In many
fields, you can also type the appropriate value.

system if any changes were made.

's help file.

NOTE: For most of the options, any changes that you make are recorded but do not

take effect until you restart the system.

58 Using the System Setup Program and UEFI Boot Manager

System Setup Options

Main Screen

NOTE: The options for the System Setup program change based on the system

configuration.

Option Description

System Time Sets the time on the system’s internal clock

System Date Sets the date on the system’s internal calendar

Memory Settings Displays information related to installed memory. See

"Memory Settings Screen" on page 61.

Processor Settings Displays information related to processors (speed, cache,

and so on). See "Processor Settings Screen" on page 62.

SATA Settings Displays a screen to enable or disable the integrated

SATA controller and ports. See "SATA Settings Screen"
on page 63.

Using the System Setup Program and UEFI Boot Manager 59

Option Description

Boot Settings Displays a screen to specify the boot mode (BIOS or

UEFI). For BIOS boot mode, you can also specify the
boot devices. See "Boot Settings Screen" on page 63.

Integrated Devices Displays a screen to enable or disable integrated device

controllers and ports, and to specify related features and
options. See "Integrated Devices Screen" on page 64.

PCI IRQ Assignment Displays a screen to change the IRQ assigned to each of

the integrated devices on the PCI bus, and any installed
expansion card that requires an IRQ. See "PCI IRQ
Assignment Screen" on page 65.

Serial Communication Displays a screen to enable or disable the serial ports and

specify related features and options. See "Serial
Communication Screen" on page 65.

Embedded Server
Management

Power Management Enables you to manage power usage of the processor(s),

System Security Displays a screen to configure the system password and

Keyboard NumLock
(On default)

Report Keyboard Errors
(Report default)

Displays a screen to configure the front-panel LCD
options and to set a user-defined LCD string. See
"Embedded Server Management Screen (Optional)" on
page 66.

fans, and memory modules with preconfigured or
customized settings. See "Power Management Screen"
on page 66.

setup password features. See "System Security Screen"
on page 67.

Determines whether your system starts up with the
NumLock mode activated on 101- or 102-key keyboards
(does not apply to 84-key keyboards).

Enables or disables reporting of keyboard errors during
the POST. Select Report for host systems that have
keyboards attached. Select Do Not Report to suppress all
error messages relating to the keyboard or keyboard
controller during POST. This setting does not affect the
operation of the keyboard itself if a keyboard is attached
to the system.

60 Using the System Setup Program and UEFI Boot Manager

Option Description

F1/F2 Prompt on Error
(Enabled default)

Enables the system to halt on errors during POST, which
allows the user to observe events that may scroll by
unnoticed during normal POST. The user can press
<F1> to continue or <F2> to enter the System Setup
program.

CAUTION: When setting this option to Disabled,

the system will not halt if an error occurs during
POST. Any critical errors will be displayed and
logged in the system event log.

Memory Settings Screen

Option Description

System Memory Size Displays the amount of system memory.

System Memory Type Displays the type of system memory.

System Memory Speed Displays the system memory speed.

Video Memory Displays the amount of video memory.

System Memory Testing
(Enabled default)

Memory Operating Mode
(Optional)

Node Interleaving
(Disabled default)

Specifies whether system memory tests are run at system
boot. Options are Enabled and Disabled.

This field displays the type of memory operation if a
valid memory configuration is installed. When set to
Optimizer Mode, the memory controllers run
independently of each other for improved memory
performance. When set to Mirror Mode, memory
mirroring is enabled. When set to Advanced ECC
Mode, two controllers are joined in 128-bit mode
running multi-bit advanced ECC. For information about
the memory modes, see "System Memory" on page 98.

If this field is Enabled, memory interleaving is supported
if a symmetric memory configuration is installed. If
Disabled, the system supports Non-Uniform Memory
architecture (NUMA) (asymmetric) memory
configurations.

NOTE: The Node Interleaving field must be set to Disabled

when using Mirror mode.

Using the System Setup Program and UEFI Boot Manager 61

Processor Settings Screen

Option Description

64-bit Specifies if the processors support 64-bit extensions.

Core Speed Displays the processor clock speed.

Bus Speed Displays the processor bus speed.

Logical Processor
(Enabled default)

Virtualization Technology
(Disabled default)

Execute Disable
(Enabled default)

Number of Cores per
Processor
(All default)

Tu r b o M ode
(Enabled default)

C States
(Enabled default)

Processor 1 Family -Model­Stepping

On processors that support Simultaneous Multi­Threading (SMT) technology, each processor core
supports up to two logical processors. If this field is set to
Enabled, the BIOS reports both logical processors. If set
to Disabled, only one logical processor is monitored by
the BIOS.

NOTE: Disable this feature if your system will not be

running virtualization software.

Enabled permits virtualization software to use the
virtualization technology incorporated in the processor.

Enables or disables execute disable memory protection
technology.

If set to All, the maximum number of cores in each
processor is enabled.

If Turbo Boost Technology is supported by the
processor(s), enables or disables Turbo Mode.

When set to Enabled, the processor(s) can operate in all
available power states.

Displays the family, model and stepping of the selected
processor.

62 Using the System Setup Program and UEFI Boot Manager

SATA Settings Screen

Option Description

SATA Controller ATA Mode enables the integrated SATA controller. Off

disables the controller.

Port A
(Auto default)

Port B
(Off default)

Auto enables BIOS support for the device attached to
SATA port A. Off disables BIOS support for the device.

Auto enables BIOS support for the device attached to
SATA port B. Off disables BIOS support for the device.

Boot Settings Screen

Option Description

Boot Mode
(BIOS default)

Boot Sequence If Boot Mode is set to BIOS, this field provides the

Hard-Disk Drive Sequence Determines the order in which the BIOS attempts to

USB Flash Drive
Emulation Type
(Auto default)

Boot Sequence Retry
(Disabled default)

CAUTION: Switching the boot mode could prevent

the system from booting if the operating system was
not installed in the same boot mode.

If the system operating system supports Unified
Extensible Firmware Interface, you can set this
option to UEFI. Setting this field to BIOS allows
compatibility with non-UEFI operating systems.

NOTE:

Setting this field to UEFI disables the Boot
Sequence, Hard-Disk Drive Sequence, and USB Flash
Drive Emulation Ty pe fields.

location of the operating system files for startup. If Boot
Mode is set to UEFI, you can access the UEFI boot

manager utility by rebooting the system and pressing
<F11> when prompted to do so.

boot from hard drives in the system during system
startup.

Determines the emulation type for a USB flash drive.

Auto automatically chooses the appropriate emulation
type for the device.

If this field is Enabled and the system fails to boot, the
system reattempts to boot after 30 seconds.

Using the System Setup Program and UEFI Boot Manager 63

Integrated Devices Screen

Option Description

Integrated SAS/RAID
Controller (Enabled
default)

User Accessible USB Ports
(All Ports On default)

Internal USB Port
(On default)

Internal SD Card Port Enables or disables the internal SD card port.

Embedded NIC1 and
NIC2

Embedded Gb NICx
(NIC1 default: Enabled
with PXE;
Other NICs: Enabled)

Capability Detected Displays the features of the LOM and the NIC hardware

MAC Address Displays the MAC address for the NIC.

OS Watchdog Timer
(Disabled default)

I/OAT DMA Engine
(Disabled default)

Enables or disables the integrated storage controller.

Enables or disables the user accessible USB ports.
Options are All Ports On, Only Back Ports On, and All
Ports Off.

Enables or disables the internal USB port.

Enables or disables the operating system interface of the
embedded NICs. The NICs may also be accessed through
the system's management controller.

Enables or disables the embedded NIC. Options are
Enabled, Enabled with PXE, Enabled with iSCSI Boot,
and Disabled. PXE support allows the system to boot
from the network.

key (if installed).

NOTE: Some LOM features may require a NIC hardware

key.

Sets a timer to monitor the operating system for activity,
and aids in recovery if the system stops responding.
When Enabled, the operating system is allowed to
initialize the timer. When Disabled, the timer is not
initialized.

NOTE: This feature is usable only with operating systems

that support WDAT implementations of the Advanced
Configuration and Power Interface (ACPI) 3.0b
specification.

Enables or disables the I/O Acceleration Technology
feature (when available).

64 Using the System Setup Program and UEFI Boot Manager

Option Description

Embedded Video
Controller (Enabled
default)

Enables or disables BIOS support for the integrated video
controller.

NOTE: This field can be disabled only if an add-in video

card is present. If this field is disabled, remote access
features such as virtual KVM are not available.

PCI IRQ Assignment Screen

Option Description

<PCIe device> Use the <+> and <-> keys to manually select an IRQ

for a given device, or select Default to allow the BIOS to
select an IRQ value at system startup.

Serial Communication Screen

Option Description

Serial Communication
(On without Console
Redirection default)

Serial Port Address Specifies the address of the serial ports.

External Serial Connector
(Remote Access Device
default)

Failsafe Baud Rate
(115200 default)

Remote Terminal Type
(VT100/VT220 default)

Redirection After Boot
(Enabled default)

Options are On without Console Redirection, On with

Console Redirection via COM1, On with Console
Redirection via COM2, and Off.

Specifies whether Serial Device1, Serial Device2, or
Remote Access Device has access to the external serial

connector.

Displays the failsafe baud rate used for console
redirection. This rate should not be adjusted.

Options are VT100/VT220 or ANSI.

Enables or disables BIOS console redirection after the
operating system boots.

Using the System Setup Program and UEFI Boot Manager 65

Embedded Server Management Screen (Optional)

Option Description

Front-Panel LCD Options Options are User Defined String, Model Number, and

None.

If the LCD Home screen is set to an option other than
these three choices, the option will be displayed as
"Advanced" in the BIOS. In this event, the option
cannot be changed in the BIOS unless it is changed
back to User Defined String, Model Number, or None
through another LCD configuration utility (such as the
BMC or iDRAC Configuration Utility or the LCD panel
menu).

User-Defined LCD String You can enter a name or another identifier for the

system, to be displayed on the LCD module screen.

Power Management Screen

Option Description

Power Management Options are OS Control, Active Power Controller,

Custom, or Maximum Performance. For all but the
Custom setting, the BIOS pre-configures the power

settings on this screen as follows:

•

OS Control

fan power to

Maximum Performance

to
processor performance information is passed from the
system BIOS to the operating system for control. The
operating system sets the processor performance based
on processor utilization.

Active Power Controller

•

System DBPM

and the memory power to
The BIOS sets the processor performance based on
processor utilization.

Maximum Performance

•

Performance

sets the CPU power to

Minimum Power

, the fan power to

.

, and the memory power

. In this setting, all

sets the CPU power to

Minimum Power

Maximum Performance

sets all fields to

OS DBPM

Maximum

, the

,
.

66 Using the System Setup Program and UEFI Boot Manager

Option Description

CPU Power and
Performance Management

Fan Power and
Performance Management

Memory Power and
Performance Management

Options are OS DBPM, System DBPM, Maximum
Performanc e, or Minimum Power.

Options are Maximum Performance or Minimum
Power.

Options are Maximum Performance, a specified
frequency, or Minimum Power.

System Security Screen

Option Description

System Password Displays the current status of the password security

feature and allows a new system password assignment and
verification.

NOTE: See "Using the System Password" on page 72 for

more information.

Setup Password Restricts access to the System Setup program by using a

setup password.

NOTE: See "Using the System Password" on page 72 for

more information.

Password Status
(Unlocked default)

TPM Security
(Off default)

When Setup Password is assigned and this field is
Locked, the system password cannot be changed or
disabled at system start-up.

See "Using the System Password" on page 72 for more
information.

Sets the reporting of the Trusted Platform Module
(TPM) in the system.

If Off, the presence of the TPM is not reported to the
operating system.

If On with Pre-boot Measurements, the system reports
the TPM to the operating system and stores the pre-boot
measurements to the TPM during POST.

If On without Pre-boot Measurements, the system
reports the TPM to the operating system and bypasses
pre-boot measurements.

Using the System Setup Program and UEFI Boot Manager 67

Option Description

TPM Activation
(No Change default)

When set to Activate, the TPM is enabled to default
settings. When set to Deactivate, the TPM is disabled.
The No Change state initiates no action. The operational
state of the TPM remains unchanged (all user settings for
the TPM are preserved).

NOTE: This field is read-only when TPM Security is set to

Off.

TPM Clear
(No default)

CAUTION: Clearing the TPM will lose all encryption

keys in the TPM. This option prevents booting to the
operating system and results in data loss if the
encryption keys cannot be restored. Back up the TPM
keys prior to enabling this option.

When set to Yes, all TPM contents are cleared.

NOTE: This field is read-only when TPM Security is set to

Off.

Power Button
(Enabled default)

If Enabled, the power button can turn the system's power
off and on. On an

system performs an orderly shutdown before power is
turned off.

When Disabled, the button can only turn on system
power.

NOTE: You can still turn on the system by using the power

button, even if the Power Button option is set to Disabled.

NMI Button
(Disabled default)

CAUTION: Use the NMI button only if directed to do

so by qualified support personnel or by the operating
system's documentation. Pressing this button halts
the operating system and displays a diagnostic
screen.

Enables or disables the NMI feature.

ACPI-compliant operating system, the

68 Using the System Setup Program and UEFI Boot Manager

Option Description

AC Power Recovery
(Last default)

AC Power Recovery Delay
(Immediate default)

Determines how the system reacts when power is
restored. If set to Last, the system returns to the last
power state. On turns on the system after power is
restored. Off allows the system to remain off after power
is restored.

Determines when the system restarts after power is
restored. Options are Immediate, Random (a random
value of 30 to 240 seconds), or a user-defined value of 30
to 240 seconds.

Exit Screen

Press <Esc> to exit the System Setup program; the Exit screen displays:

• Save Changes and Exit

• Discard Changes and Exit

• Return to Setup

Entering the UEFI Boot Manager

NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft®

Windows Server
and 32-bit operating systems can only be installed from the BIOS boot mode.

NOTE: The Boot Mode must be set to UEFI in the System Setup program to access

the UEFI Boot Manager.

®

2008 x64 version) to be installed from the UEFI boot mode. DOS

The UEFI Boot Manager enables you to:

• Add, delete, and arrange boot options

• Access the System Setup program and BIOS-level boot options without
rebooting

1

Turn on or restart your system.

2

Press <F11> after you see the following message:

<F11> = UEFI Boot Manager

NOTE: The system will not respond until the USB keyboard is active.

If your operating system begins to load before you press <F11>, allow the
system to finish booting, and then restart your system and try again.

Using the System Setup Program and UEFI Boot Manager 69

Using the UEFI Boot Manager Navigation Keys

Keys Action

Up arrow Moves to and highlights the previous field.

Down arrow Moves to and highlights the next field.

Spacebar, <Enter>, <+>,
<

–>

<Esc> Refreshes the UEFI Boot Manager screen, or

<F1> Displays the UEFI Boot Manager help file.

Cycles through the settings in a field.

returns to the UEFI Boot Manager screen from the
other program screens.

UEFI Boot Manager Screen

Option Description

Continue The system attempts to boot to devices starting with

the first item in the boot order. If the boot attempt fails,
the system will continue with the next item in the boot
order until the boot is successful or no more boot
options are found.

<Boot options> Displays the list of available boot options (marked with

asterisks). Select the boot option you wish to use and
press Enter.

NOTE: If you hot-add a boot device, press <ESC> to

refresh the list of boot options.

UEFI Boot Settings Enables you to add, delete, enable, or disable boot

options; change boot order; or execute a one-time boot
option.

System Utilities Enables you to access the System Setup program,

System Services (Unified Server Configurator (USC)),
Diagnostics, and BIOS-level boot options.

70 Using the System Setup Program and UEFI Boot Manager

UEFI Boot Settings Screen

Option Description

Add Boot Option Adds a new boot option.

Delete Boot Option Deletes an existing boot option.

Enable/Disable Boot
Option

Change Boot Order Changes the order of the boot option list.

One-Time Boot From File Sets a one-time boot option not included in the boot

Disables and enables a boot option in the boot option
list.

option list.

System Utilities Screen

Option Description

System Setup Accesses the System Setup program without rebooting.

System Services (USC) Restarts the system and accesses the Unified Server

Configurator, which allows you to run utilities such as
system diagnostics.

BIOS Boot Manager Accesses the BIOS-level boot options list without

rebooting. This option enables you to conveniently
switch to BIOS boot mode if you need to boot to a
device with a non-UEFI operating system, such as a
bootable DOS media with diagnostics software.

Reboot System Restarts the system.

Using the System Setup Program and UEFI Boot Manager 71

System and Setup Password Features

NOTE: For a forgotten password, see "Disabling a Forgotten Password" on

page 192.

Your system is shipped without the system password feature enabled. Operate
the system only with system password protection.

CAUTION: The password features provide a basic level of security for the data on

your system.

CAUTION: Anyone can access the data stored on your system if the system is

running and unattended.

Using the System Password

When a system password is assigned, the system prompts for the system
password after the system starts and only those with the password have full
use of the system.

Assigning a System Password

Before assigning a system password, enter the System Setup program and
check the System Password option.

When a system password is assigned, System Password is Enabled. If
Password Status is Unlocked, you can change the system password. If Locked,
you cannot change the system password. Disabling the password jumper on
the system board sets System Password to Disabled, and you cannot change
or enter a new system password.

When a system password is not assigned and the password jumper on the
system board is in the enabled position, System Password is Not Enabled and
Password Status is Unlocked. To assign a system password:

1

Verify that

2

Highlight the

Password Status

System Password

is

Unlocked

option and press <Enter>.

.

72 Using the System Setup Program and UEFI Boot Manager

3

Type your new system password.

You can use up to 32 characters in your password.

As you type, placeholders appear in the field.

The password assignment is not case-sensitive. Certain key combinations
are invalid and if you enter one, the system beeps. To erase a character,
press <Backspace> or the left-arrow key.

NOTE: To escape from the field without assigning a system password, press

<Enter> to move to another field, or press <Esc> prior to completing step 5.

4

Press <Enter>.

5

To confirm your password, type it a second time and press <Enter>.

System Password

changes to

Enabled

. Exit the System Setup program and

begin using your system.

6

Either reboot the system now for the password protection to take effect or
continue working.

NOTE: Password protection does not take effect until the system reboots.

Using Your System Password to Secure Your System

NOTE: If you have assigned a setup password (see "Using the Setup Password" on

page 75), the system accepts your setup password as an alternate system
password.

When Password Status is Unlocked, you have the option to leave the
password security enabled or to disable password security.

To leave the password security enabled:

1

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

2

Type your password and press <Enter>.

Using the System Setup Program and UEFI Boot Manager 73

To disable the password security:

1

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

2

Type your password and press <Ctrl><Enter>.

When Password Status is Locked, you must type the password and press
<Enter> when prompted at reboot.

If an incorrect system password is entered, the system displays a message and
prompts you to re-enter your password. You have three attempts to enter the
correct password. After the third unsuccessful attempt, the system displays an
error message that the system has halted and will shut down.

Even after you shut down and restart the system, the error message continues
to be displayed until the correct password is entered.

NOTE: You can use the Password Status option in conjunction with the System

Password and Setup Password options to protect your system from unauthorized

changes.

Deleting or Changing an Existing System Password

1

Press <Ctrl><Enter> at the password prompt to disable the existing
system password.

If you are asked to enter your setup password, contact your network
administrator.

2

Enter the System Setup program by pressing <F2> during POST.

3

Select the

Unlocked

4

Type the system password.

5

Confirm that

Not Enabled

If
has been deleted. If

System Security

.

Not Enabled

is displayed for the

Enabled

screen to verify that the

is displayed for the

System Password

System Password

is displayed for the

System Password

Password Status

is

.

, the system password

, press
the <Alt><b> key combination to restart the system, and repeat step 1
to step 5.

74 Using the System Setup Program and UEFI Boot Manager

Using the Setup Password

Assigning a Setup Password

You can assign a setup password only when the Setup Password is Not
Enabled. To assign a setup password, highlight the Setup Password option

and press the <+> or <–> key. The system prompts you to enter and verify
the password.

NOTE: The setup password can be the same as the system password. If the two

passwords are different, the setup password can be used as an alternate system
password. The system password cannot be used in place of the setup password.

You can use up to 32 characters in your password.

As you type, placeholders appear in the field.

The password assignment is not case-sensitive. Certain key combinations are
invalid and if you enter one, the system beeps. To erase a character, press
<Backspace> or the left-arrow key.

When you verify the password, the Setup Password changes to Enabled. The
next time you enter the System Setup program, the system prompts you for
the setup password.

A change to the Setup Password option becomes effective immediately
(restarting the system is not required).

Operating With a Setup Password Enabled

If Setup Password is Enabled, you must enter the correct setup password
before modifying most of the System Setup options.

If you do not enter the correct password in three attempts, the system lets you
view, but not modify, the System Setup screens. The following options are
exceptions: If System Password is not Enabled and is not locked through the
Password Status option, you can assign a system password. You cannot disable
or change an existing system password.

NOTE: You can use the Password Status option in conjunction with the Setup

Password option to protect the system password from unauthorized changes.

Using the System Setup Program and UEFI Boot Manager 75

Deleting or Changing an Existing Setup Password

1

Enter the System Setup program and select the

2

Highlight
window. Press <Enter> twice to clear the existing setup password.

The setting changes to

3

If you want to assign a new setup password, perform the steps in "Assigning
a Setup Password" on page 75.

Setup Password

Not Enabled

, press <Enter> to access the setup password

.

System Security

.

Embedded System Management

The Unified Server Configurator (USC) is an embedded utility that enables
systems and storage management tasks from an embedded environment
throughout the server’s lifecycle.

The USC can be started during the boot sequence and can function
independently of the operating system.

NOTE: Certain platform configurations may not support the full set of features

provided by USC.

The following features of USC are supported on your system:

• Installing an operating system

• Running diagnostics to validate the memory, I/O devices, processors,
physical disks, and other peripherals

• Downloading and applying firmware updates

• Configuring hardware and firmware

For more information about setting up USC, configuring hardware and
firmware, and deploying the operating system, see the Dell Unified Server
Configurator User’s Guide on the Dell Support website at
support.dell.com/manuals.

76 Using the System Setup Program and UEFI Boot Manager

iDRAC Configuration Utility

The iDRAC Configuration Utility is a pre-boot configuration environment
that allows you to view and set parameters for the iDRAC6 and for the
managed server.

The iDRAC Configuration Utility provides the following features:

• Enables fault logging and SNMP alerting

• Provides access to system event log and sensor status

• Allows control of system functions including power on and off

• Functions independently of the system’s power state or the system’s
operating system

• Provides text console redirection for system setup, text-based utilities, and
operating system consoles

In addition the iDRAC Configuration Utility enables you to:

• Configure, enable, or disable the iDRAC6 local area network through the
dedicated iDRAC6 Enterprise card port or the embedded NIC1.

• Enable or disable IPMI over LAN

• Enable a LAN Platform Event Trap (PET) destination

• Attach or detach the Virtual Media devices

• Change the administrative user name and password and manage user
privileges

• View System Event Log (SEL) messages or clear messages from the log

For additional information on using iDRAC6, see the documentation for
iDRAC6 and systems management applications.

Entering the iDRAC Configuration Utility

1

Turn on or restart your system.

2

Press <Ctrl><E> when prompted during POST.

If your operating system begins to load before you press <Ctrl><E>,
allow the system to finish booting, and then restart your system and try
again.

Using the System Setup Program and UEFI Boot Manager 77

78 Using the System Setup Program and UEFI Boot Manager

Installing System Components

NOTE: The procedures and figures in this chapter assume that your system is in a

tower configuration. If your system is in a rack configuration, disregard any steps
for laying the system on its side and rotating the system feet.

Recommended Tools

• Key to the system keylock

• #1 and #2 Phillips screwdrivers

• T10 Torx driver

• Wrist grounding strap

Inside the System

WARNING: Only trained service technicians are authorized to remove the system

cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.

Installing System Components 79

Figure 3-1. Inside the System

17

16

15

14

1

2

3

4

5

13

12

11

10

9

80 Installing System Components

6

7

8

1 system cover 2 cooling shroud

3 PCIe expansion card slots (6) 4 cooling fan modules (4)

5 heat sink blank (single-processor

configuration)

7 system feet (4) 8 heat sink and processor (1 or 2)

9 SAS or SATA hard drives (up to 8

[3.5"] and 16 [2.5"])

11 tape drive (optional) 12 optical drive

13 internal SD module (optional) 14 SAS backplane

15 RAID battery (optional) 16 chassis intrusion switch

17 integrated storage controller card

6 memory modules (up to 18 total, 9 for

each processor)

10 control panel

Power Supplies

Your system supports two 1100 W power supplies.

NOTE: The power supply label specifies the maximum power output.

If only one power supply is installed, it must be installed in the first power
supply bay.

CAUTION: To ensure proper system cooling, the power supply blank must be

installed in the second bay in a non-redundant configuration. See "Installing a
Power Supply Blank" on page 83.

Installing System Components 81

Removing a Power Supply

NOTE: You may have to unlatch and lift the optional cable management arm if it

interferes with power supply removal. For information about the cable management
arm, see the system’s rack documentation.

1

Disconnect the power cable from the power source and the power supply
you intend to remove, and remove the cables from the Velcro strap.

2

Press the lever release latch and slide the power supply out of the chassis.
See Figure 3-2.

Figure 3-2. Removing and Installing a Power Supply

1

3

1 power-supply handle 2 Velcro strap

3 release latch

82 Installing System Components

2

Installing a Power Supply

1

Slide the new power supply into the chassis until the power supply is fully
seated and the release latch snaps into place. See Figure 3-2.

NOTE: If you unlatched the cable management arm in step 2 of the previous

procedure, relatch it. For information about the cable management arm, see
the system’s rack documentation.

2

Connect the power cable to the power supply and plug the cable into a
power outlet.

CAUTION: When connecting the power cable, secure the cable with the Velcro

strap.

NOTE: When hot-adding or hot-swapping a new power supply, allow several

seconds for the system to recognize the power supply and determine whether it is
working properly. The power supply status indicator will turn green to signify that
the power supply is functioning properly (see Figure 1-6).

Removing a Power Supply Blank

If you are installing a second power supply, remove the power supply blank in
the bay by pulling firmly on the hole in the middle of the blank.

CAUTION: To ensure proper system cooling, the power supply blank must be

installed in the second power supply bay in a non-redundant configuration.
Remove the power supply blank only if you are installing a second power supply.

Installing a Power Supply Blank

NOTE: Install the power supply blank only in the second power supply bay.

To install the power supply blank, align the blank with the power supply bay
and insert it into the chassis until it clicks into place.

Installing System Components 83

Front Bezel

NOTE: If you are removing or installing a hot-swappable hard drive, the system may

remain turned on and in the upright position during removal of the front bezel. If you
are removing or installing any other system component(s), the system should be
turned off and placed in the orientation shown in Figure 3-1.

Removing the Front Bezel

1

Using the system key, unlock the front bezel (if locked).

2

Slide the release latch in the direction of the arrow and rotate the top end
of the bezel away from the chassis.

3

Lift the bezel away from the chassis.

Figure 3-3. Removing and Installing the Front Bezel

3

2

1

4

1 front bezel 2 front bezel lock

3 release latch 4 bezel tab slots (2)

84 Installing System Components

Installing the Front Bezel

1

Insert the bezel tabs into the bezel tab slots in the chassis. See Figure 3-3.

2

Press the top end of the bezel into the chassis until the lever locks into
place.

3

Using the system key, lock the bezel.

Opening and Closing the System

WARNING: Only trained service technicians are authorized to remove the system

cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.

WARNING: Whenever you need to lift the system, get others to assist you. To

avoid injury, do not attempt to lift the system by yourself.

Opening the System

1

Unless you are removing a hot-swap component such as a hard drive or a
power supply, turn off the system and attached peripherals. Disconnect the
system from the electrical outlet and peripherals.

2

Rotate the system feet inward and lay the system on a flat surface. See
Figure 3-4.

3

Turn the lock on the cover release latch counterclockwise to the unlocked
position. See Figure 3-4.

4

Pull the cover release latch and rotate the latch towards the back of the
system to remove the system cover. See Figure 3-4.

5

Grasp the cover on both sides and carefully lift the cover away from the
system. See Figure 3-4.

Installing System Components 85

Figure 3-4. Opening and Closing the System

2

1

1 cover release latch 2 cover release latch lock

3 system cover 4 system feet (4)

3

4

Closing the System

1

Ensure that all internal cables are connected and folded out of the way.

2

Ensure that no tools or extra parts are left inside the system.

3

Align the cover with the slots in chassis and lower the cover into the
chassis. See Figure 3-4.

4

Press the cover into the chassis until the latch locks into place.

5

Turn the lock on the cover release latch clockwise to the locked position.
See Figure 3-4.

6

Place the system upright and on its feet on a flat, stable surface.

7

Rotate the system feet outward.

86 Installing System Components

8

Reattach any peripherals and connect the system to an electrical outlet.

9

Turn on the system and attached peripherals.

Cooling Shroud

The cooling shroud directs airflow over the system processor and memory
modules.

WARNING: Only trained service technicians are authorized to remove the system

cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.

WARNING: The memory modules and heat sink can get very hot during normal

operation. Ensure that the memory modules and heat sink have had sufficient time
to cool before you touch it.

CAUTION: Never operate your system with the cooling shroud removed.

Overheating of the system can develop quickly, resulting in shutdown of the
system and loss of data.

Removing the Cooling Shroud

1

Turn off the system and attached peripherals. Disconnect the system from
the electrical outlet and periperals.

2

Rotate the system feet inward and lay the system on a flat surface. See
Figure 3-4.

3

Open the system. See "Opening the System" on page 85.

4

Push the blue tab towards the direction of the arrow and lift out the
cooling shroud. See Figure 3-5.

Installing System Components 87

Figure 3-5. Removing and Installing the Cooling Shroud

2

1

1 cooling shroud 2 cooling shroud release tab

Installing the Cooling Shroud

1

Align the cooling shroud with the alignment guides in the system.

2

Carefully lower the cooling shroud into the system until the securing tab
snaps over the shroud using the tab projection on the shroud as a
guidance. Ensure that no cables are pinned under the edges of the cooling
shroud.

3

Close the system. See "Closing the System" on page 86.

4

Place the system upright and on its feet on a flat, stable surface.

5

Rotate the system feet outward.

6

Reattach any peripherals, then connect the system to the electrical outlet.

7

Turn on the system and attached peripherals.

88 Installing System Components

Hard Drives

Depending on your chassis and backplane, your system has one of the following
configurations:

• Sixteen 2.5-inch drive bays

• Eight 3.5-inch drive bays

All chassis support hot-swappable SAS and SATA hard drives, and the 2.5­inch–bay chassis also supports hot-swappable SSD hard drives in systems with
integrated PERC controllers.

All drives are installed at the front of the system and connect to the system
board through the SAS backplane. Hard drives are supplied in special hot­swappable hard-drive carriers that fit in the hard-drive bays.

CAUTION: Before attempting to remove or install a drive while the system is

running, see the documentation for the storage controller card to ensure that the
host adapter is configured correctly to support hot-swap drive removal and
insertion.

CAUTION: Do not turn off or reboot your system while the drive is being formatted.

Doing so can cause a drive failure.

NOTE: Use only drives that have been tested and approved for use with the SAS

backplane board.

When you format a hard drive, allow enough time for the formatting to be
completed. Be aware that high-capacity hard drives can take a number of
hours to format.

Mixed SAS/SATA Hard-Drive Configurations

Mixed hard-drive configurations of SAS and SATA drives are allowed. In this
configuration, two SAS drives must be installed in hard-drive slots 0 and 1
only. Up to six SATA drives may be installed in the remaining slots.

Mixed 2.5-inch and 3.5-inch configurations of SAS and SATA drives are also
supported

in the 3.5-inch–bay chassis only

RPM 2.5-inch SAS drives installed in 3.5-inch adapters must be used in hard­drive slots 0 and 1 only.

The remaining hard drives must be 3.5 inches in size

and must be either all SAS or all SATA drives.

. In this configuration, two 10,000-

Installing System Components 89

Removing a Hard-Drive Blank

CAUTION: To maintain proper system cooling, all empty hard-drive bays must

have drive blanks installed.

1 Remove the front bezel. See "Removing the Front Bezel

2 Grasp the front of the hard-drive blank, press the release lever on the

right side, and

Figure 3-6

Figure 3-6. Removing and Installing a Hard Drive Blank

1

3

slide the blank out until it is free of the drive bay

.

2

" on page 84.

. See

3

1 3.5-inch hard drive blank 2 2.5-inch hard drive blank

3 release latch

Installing a Hard-Drive Blank

Align the hard-drive blank with the drive bay and insert the blank into the
drive bay until the release lever clicks into place.

Removing a Hot-Swap Hard Drive

CAUTION: To prevent data loss, ensure that your operating system supports hot-

swap drive removal and installation. See the documentation provided with your
operating system for more information.

90 Installing System Components

1 Remove the front bezel. See "Removing the Front Bezel

2

From the RAID management software, prepare the drive for removal.

" on page 84.

until the hard-drive indicators on the hard-drive carrier signal that the
drive can be removed safely.

See your controller documentation for

information about hot-swap drive removal.

If the drive has been online, the green

activity/

fault indicator will flash as
the drive is powered down. When the drive indicators are off, the drive is
ready for removal.

3 Press the button on the front of the drive carrier and open the drive

carrier release handle to release the drive. See

Slide the hard drive out until it is free of the drive bay.

4

5

Insert a drive blank in the vacated drive bay. See

Blank

" on page 90

CAUTION: To maintain proper system cooling, all empty hard-drive bays must

have drive blanks installed.

6

Install the front bezel. See

.

"Removing the Front Bezel

Figure 3-7

.

"Installing a Hard-Drive

" on page 84.

Installing a Hot-Swap Hard Drive

CAUTION: When installing a hard drive, ensure that the adjacent drives are fully

installed. Inserting a hard-drive carrier and attempting to lock its handle next to a
partially installed carrier can damage the partially installed carrier's shield spring
and make it unusable.

Wai t

CAUTION: Ensure that your operating system supports hot-swap drive

installation. See the documentation supplied with your operating system.

1 Remove the front bezel. See "Removing the Front Bezel

2

If a drive blank is present in the bay, remove it. See

Drive Blank

" on page 90.

Installing System Components 91

"Installing a Hard-

" on page 84.

Figure 3-7. Installing a Hot-Swap Hard Drive

1

2

1 release button 2 hard drive carrier handle

3

Install the hot-swap hard drive.

a

Press the button on the front of the drive carrier and open the handle.

b

Insert the hard-drive carrier into the drive bay until the carrier
contacts the backplane.

c

Close the handle to lock the drive in place.

4

Replace the front bezel. See

"Installing the Front Bezel

" on page 85

.

Removing a Hard Drive From a Hard-Drive Carrier

Remove the screws from the slide rails on the hard-drive carrier and separate
the hard drive from the carrier. See

92 Installing System Components

Figure 3-8

.

Installing a Hard Drive Into a Hard-Drive Carrier

1 Insert the hard drive into the hard-drive carrier with the connector end

of the drive at the back. See

2 Align the screw holes on the hard drive with the set of holes on the hard-

drive carrier.

When aligned correctly, the back of the hard drive will be flush with the
back of the hard-drive carrier.

3 Attach the four screws to secure the hard drive to the hard-drive carrier.

Figure 3-8. Installing a Hard Drive Into a Hard-Drive Carrier

2

Figure 3-8

.

3

1

1 hard-drive carrier 2 screws (4)

3 hard drive

Installing System Components 93

Optical and Tape Drives

The 5.25-inch drive bays at the front of your system provide support for an
optical drive and either an optional tape drive or a second optical drive.

Removing an Optical or a Tape Drive

WARNING: Only trained service technicians are authorized to remove the system

cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.

1

Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.

2

Remove the front bezel. See "Removing the Front Bezel" on page 84.

3

Rotate the system feet inward and lay the system on a flat surface.

4

Open the system. See "Opening the System" on page 85.

5

Disconnect the power and data cables from the back of the drive. See
Figure 3-10.

6

Slide the drive release latch in the direction of the arrow to release the
shoulder screw and then slide the drive out of the bay. See Figure 3-10.

7

If you are installing another drive in the bay, see "Installing an Optical or
Tape Drive" on page 96.

If the drive is being permanently removed, install the blank carrier in the
slot.

8

Close the system. See "Closing the System" on page 86.

9

Place the system upright and on its feet on a flat, stable surface.

10

Rotate the system feet outward.

11

Replace the front bezel. See "Installing the Front Bezel" on page 85.

12

Reattach any peripherals and connect the system to an electrical outlet.

13

Turn on the system and attached peripherals.

94 Installing System Components

Figure 3-9. Removing and Installing an Optical or Tape Drive

5

4

3

2

1

1 optical drive 2 shoulder screws (3)

3 drive bay screw slots 4 drive release latch

5 power and data cables

Installing System Components 95

Installing an Optical or Tape Drive

WARNING: Only trained service technicians are authorized to remove the system

cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.

1

Unpack and prepare the drive for installation. For instructions, see the
documentation that accompanied the drive.

If you are installing a SAS tape drive, you must have an internal SAS
expansion card installed. See "Installing an Expansion Card" on page 115.
Tape drives cannot be connected to the integrated storage controller card.

If you are installing a SCSI tape drive, you must have a SCSI controller
card installed. See "Installing an Expansion Card" on page 115. You must
configure the tape drive according to the documentation that came with
the tape drive, based on the following guidelines:

a

Each device attached to a SCSI host adapter must have a unique
SCSI ID number (narrow SCSI devices use IDs 0 to 7; wide SCSI
devices use IDs from 0 to 15). Set the drive's SCSI ID to avoid
conflicts with other devices on the SCSI bus. For the default SCSI ID
setting, see the documentation provided with the drive.

NOTE: There is no requirement that SCSI ID numbers be assigned

sequentially or that devices be attached to the cable in order by ID number.

b

SCSI logic requires that the two devices at opposite ends of a SCSI
chain be terminated and that all devices in between be unterminated.
Enable the tape drive's termination if it is the last device in a chain of
devices (or sole device) connected to the SCSI controller.

2

Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.

3

Open the system. See "Opening the System" on page 85.

4

Remove the front bezel. See "Removing the Front Bezel" on page 84.

5

To remove an old drive or drive blank, slide the drive release latch in the
direction of the arrow to release the shoulder screws, and slide the drive or
drive blank out to remove it from the drive bay. See Figure 3-10.

96 Installing System Components

6

Remove the three shoulder screws from the old drive or the drive blank.
See Figure 3-10.

7

Attach the three shoulder screws to the drive, one screw on the lower front
screw hole on the right side and two screws on the lower screw holes on the
left side. See Figure 3-10.

Figure 3-10. Installing Optical or Tape Drive Shoulder Screws

1

1 shoulder screws (3)

8

From the front of the system, align the shoulder screws with the slots in
the chassis and slide the drive into the drive bay until the shoulder screws
snap into place. See Figure 3-9.

9

Attach the power and data cables to the drive.

10

Close the system. See "Closing the System" on page 86.

11

Replace the front bezel. See "Installing the Front Bezel" on page 85.

12

Place the system upright and on its feet on a flat, stable surface.

13

Rotate the system feet outward.

14

Reattach any peripherals and connect the system to an electrical outlet.

Installing System Components 97

15

Turn on the system and attached peripherals.

16

Test the drive by running system diagnostics (optional). See "Running the
System Diagnostics" on page 181.

System Memory

Your system supports DDR3 registered memory modules (RDIMMs) or ECC
unbuffered memory modules (UDIMMs). Single and dual-rank memory
modules can be 1067- or 1333-MHz, and quad-rank memory modules can be
800-MHz and 1067-MHz.

The system contains eighteen memory sockets split into two sets of nine
sockets, one set per each processor. Each nine-socket set is organized into
three DIMMs for each channel. The first socket of each channel is marked
with white release levers.

The maximum memory that is supported on your system varies according to
the types and sizes of memory modules being used:

• Single-rank and dual-rank RDIMMs of sizes 2-GB, 4-GB, and 8-GB
(when available) are supported for a total of up to 144 GB.

• Quad-rank RDIMMs are supported for a

• 1-GB and 2-GB UDIMMs are supported for a total of up to 24 GB.

General Memory Module Installation Guidelines

To ensure optimal performance of your system, observe the following general
guidelines when configuring your system memory.

total of up to

96 GB.

NOTE: Memory configurations that fail to observe these guidelines can prevent

your system from starting or producing any video output.

• RDIMMs and UDIMMs cannot be mixed.

• Except for memory channels that are unused, all populated memory
channels must have identical configurations.

• In a dual-processor configuration, the memory configuration for each
processor must be identical.

• Memory modules of different sizes can be mixed within a memory channel
(for example, 2-GB and 4-GB), but all populated channels must have
identical configurations.

98 Installing System Components

• For Optimizer Mode, memory modules are installed in the numeric order
of the sockets beginning with A1 or B1.

• For Memory Mirroring or Advanced ECC Mode, the socket furthest from
the processor is unused and memory modules are installed beginning with
socket A1 or B1 and proceeding with socket A2 or B2.

• Advanced ECC Mode requires memory modules that use x4 or x8 DRAM
device widths.

• The memory speed of each channel depends on the memory
configuration:

– For single or dual-rank memory modules:

• One memory module per channel supports up to 1333 MHz.

• Two memory modules per channel supports up to 1067 MHz.

• Three memory modules per channel supports up to 800 MHz,
regardless of memory module speed.

– For quad-rank memory modules:

• One memory module per channel supports up to 1067 MHz.

• Two memory modules per channel are limited to 800 MHz,
regardless of memory module speed.

• If quad-rank memory modules are mixed with single- or dual-rank
modules, the quad-rank modules must be installed in the sockets with the
white release levers.

• If memory modules with different speeds are installed, they will operate at
the speed of the slowest installed memory module(s).

Mode-Specific Guidelines

Three memory channels are allocated to each processor. The number of
channels and allowable configurations depend on the memory mode selected.

Advanced ECC (Lockstep) Mode Support

In this configuration, the two channels closest to the processor are combined
to form one 128-bit channel. This mode supports SDDC for both x4- and x8­based memory modules. Memory modules must be identical in size, speed,
and technology in corresponding slots.

Installing System Components 99

Memory Mirroring Support

The system supports memory mirroring if identical memory modules are
installed in the two channels closest to the processor (memory should not be
installed in the farthest channel). Mirroring must be enabled in the System
Setup program. In a mirrored configuration, the total available system memory
is one-half of the total installed physical memory.

Optimizer (Independent Channel) Mode

In this mode, all three channels are populated with identical memory
modules. This mode permits a larger total memory capacity but does not
support SDDC with x8-based memory modules.

A minimal single-channel configuration of one 1-GB memory module per
processor is also supported in this mode.

Table 3-1 and Table 3-2 show sample memory configurations that follow the
appropriate memory guidelines stated in this section. The samples show
identical memory-module configurations and their the physical and available
memory totals. The tables do not show mixed or quad-rank memory-module
configurations, nor do they address the memory speed considerations of any
configuration.

Table 3-1. Sample RDIMM Single- and Dual-Rank Memory Configurations (Per
Processor)

Memory
Mode

Optimizer 2-GB X

Memory
Module
Size

Memory Sockets Single Processor Dual Processor

1

X
X
X
X
X
X
X

4

X
X
X
XXX

2

5

7

X
X

X

X

X

X

X

XXX

X

X

100 Installing System Components

3

8

X

XXX

X

6

9

XX

Physical
Memory
(GB)

2
4
6
4

8
12
12
18

Available
Memory
(GB)

all 4

Physical
Memory
(GB)

8

12

8
16
24
24
36

Available
Memory
(GB)

all