Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, P owerEdge, and Dell OpenMana ge are trademarks
of Dell Inc.; AMD and AMD Opteron are re gistered trademarks and AMD PowerNow! is a trademark
of Advanced Micro Devices; Microsoft, Windows, W indows Server , and MS-DOS are either trademarks
or registered trademarks of Microsoft Corporation in the United States and/or other countries; EMC
is a registered trademark of EMC Corporation; Red Hat and Red Hat Linux are registered trademarks
of Red Hat Inc.; UNIX is a registered trademark of The Open Group in the United States and other
countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
This section describes the physical, firmware, and software interface features
that provide and ensure the essential functioning of your system. The
physical connectors on your system’s front and back panels provide
convenient connectivity and system expansion capability. The system
firmware, programs, and operating systems monitor the system and
component status and alert you when a problem arises. System conditions
can be reported by any of the following:
•Front or back panel indicators
•System messages
•Warning messages
•Diagnostics messages
•Alert messages
This section describes each type of message, lists the possible causes, and
provides steps to resolve any problems indicated by a message. The system
indicators and features are illustrated in this section.
Other Information You May Need
CAUTION: The Product Information Guide provides important safety and
regulatory information. Warranty information may be included within this
document or as a separate document.
•The
•CDs included with your system provide documentation and tools for
•Systems management software documentation describes the features,
•Operating system documentation describes how to install (if necessary),
•Documentation for any components you purchased separately provides
Getting Started Guide
up your system, and technical specifications.
configuring and managing your system.
requirements, installation, and basic operation of the software.
configure, and use the operating system software.
information to configure and install these options.
provides an overview of system features, setting
About Your System11
Page 12
•Updates are sometimes included with the system to describe changes to
the system, software, and/or documentation.
NOTE: Always check for updates on support.dell.com and read the updates
first because they often supersede information in other documents.
•Release notes or readme files may be included to provide last-minute
updates to the system or documentation or advanced technical reference
material intended for experienced users or technicians.
Accessing System Features During Startup
Table 1-1 describes keystrokes that may be entered during startup to access
system features. If your operating system begins to load before you enter the
keystroke, allow the system to finish booting, and then restart your system
and try again.
Table 1-1. Keystrokes for Accessing System Features
KeystrokeDescription
<F2>Enters the System Setup program (see "Entering the System Setup
Program" on page 43).
<F10>Opens the utility partition, allowing you to run the system diagnostics
(see "Running the System Diagnostics" on page 193).
<F11>Enters the boot mode selection screen, allowing you to choose a boot
device.
<F12>Starts PXE boot.
<Ctrl+E> Enters the Baseboard Management Controller (BMC) Management
Utility, which allows access to the system event log (SEL) and
configuration of the remote access controller (RAC) card (see the BMC User’s Guide for more information on setup and use of BMC).
<Ctrl+C> This keystroke enters the SAS Configuration Utility (see your SAS
controller User’s Guide for more information).
<Ctrl+R> If you have the optional battery-cached SAS RAID controller, this
keystroke enters the RAID configuration utility. For more information,
see the documentation for your SAS controller card.
12About Your System
Page 13
Table 1-1. Keystrokes for Accessing System Features (continued)
KeystrokeDescription
<Ctrl+S> If you have PXE support enabled through the System Setup Program
(see "Integrated Devices Screen" on page 51), this keystroke allows you
to configure NIC settings for PXE boot. For more information, see the
documentation for your integrated NIC.
Front-Panel Features and Indicators
Figure 1-1 shows the controls, indicators, and connectors located on the
system's front panel. Table 1-2 provides component descriptions.
Figure 1-1. Front-Panel Features and Indicators
6
5
4
3
2
1
7
8
About Your System13
Page 14
Table 1-2. Front-Panel Components
ItemComponentIconDescription
13.5-inch drive bayHolds an optional diskette drive.
2lower 5.25-inch drive
bay
3upper 5.25-inch drive
bay
4power buttonThe power button controls the DC
Holds an optional optical or tape
backup unit drive.
Holds an optical drive.
power supply output to the system.
NOTE: If you turn off the system using
the power button and the system is
running an ACPI-compliant operating
system, the system performs a
graceful shutdown before the power
is turned off. If the system is not
running an ACPI-compliant operating
system, the power is turned off
immediately after the power button is
pressed.
5NMI buttonUsed to troubleshoot software and
device driver errors when using
certain operating systems. This
button can be pressed using the end
of a paper clip.
Use this button only if directed to
do so by qualified support personnel
or by the operating system's
documentation.
6System identification
button
The identification buttons on the
front and back panels can be used to
locate a particular system within a
rack. When one of these buttons is
pushed, the LCD panel on the front
and the blue system status indicator
on the back blink until one of the
buttons is pushed again.
14About Your System
Page 15
Table 1-2. Front-Panel Components (continued)
ItemComponentIconDescription
7LCD panelProvides system ID, status
information, and system error
messages.
The LCD lights blue during normal
system operation. Both the system
management software and the
identification buttons located on
the front and back of the system can
cause the LCD to flash blue to
identify a particular system.
The LCD lights amber when the
system needs attention, and the
LCD panel displays an error code
followed by descriptive text.
NOTE: If the system is connected to
AC power and an error has been
detected, the LCD lights amber
regardless of whether the system has
been powered on.
8USB connectors (2)Connects USB 2.0-compliant
devices to the system.
Back-Panel Features and Indicators
Figure 1-2 shows the controls, indicators, and connectors located on the
system's back panel.
About Your System15
Page 16
Figure 1-2. Back-Panel Features and Indicators
6
5
4
3
2
1
1expansion card slots (5)2NIC connector
3USB connectors (5)4serial connector
5video connector6power connector(s)
Connecting External Devices
When connecting external devices to your system, follow these guidelines:
•Most devices must be connected to a specific connector and device drivers
must be installed before the device operates properly. (Device drivers are
normally included with your operating system software or with the device
itself.) See the documentation that accompanied the device for specific
installation and configuration instructions.
•Always attach an external device while your system and the device are
turned off. Next, turn on any external devices before turning on the system
(unless the documentation for the device specifies otherwise).
See "Using the System Setup Program" on page 43 for information about
enabling, disabling, and configuring I/O ports and connectors.
16About Your System
Page 17
Power Indicator Codes
The power button on the front panel controls the power to the system from
the system's power supplies. The power indicator lights green when the
system is on.
The indicators on the redundant power supplies show whether power is
present or whether a power fault has occurred (see Figure 1-3). Table 1-3 lists
the power supply indicator codes.
Table 1-3. Redundant Power Supply Indicators
IndicatorFunction
Power supply status Green indicates that the power supply is operational and
providing DC power to the system.
Power supply faultAmber indicates a problem with the power supply.
AC line statusGreen indicates that a valid AC source is connected to the
power supply and is operational.
Figure 1-3. Redundant Power Supply Indicators
1
2
1power supply status
(DC out is operational)
3AC line status (AC in is operational)
3
2power supply fault
About Your System17
Page 18
NIC Indicator Codes
Each NIC on the back panel has an indicator that provides information on
network activity and link status (see Figure 1-4). Table 1-4 lists the NIC
indicator codes.
Figure 1-4. NIC Indicators
1
1link indicator2activity indicator
Table 1-4. NIC Indicator Codes
IndicatorIndicator Code
Link and activity
indicators are off
Link indicator is greenThe NIC is connected to a valid link partner on the
Activity indicator is
amber blinking
The NIC is not connected to the network.
network.
Network data is being sent or received.
2
LCD Status Messages
The system's control panel LCD provides status messages to signify when the
system is operating correctly or when the system needs attention.
The LCD lights blue to indicate a normal operating condition, and lights
amber to indicate an error condition. The LCD scrolls a message that
includes a status code followed by descriptive text. Table 1-5 lists the LCD
status messages that can occur and the probable cause for each message. The
LCD messages refer to events recorded in the System Event Log (SEL). For
information on the SEL and configuring system management settings, see
the systems management software documentation.
18About Your System
Page 19
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working
inside the system, and protecting against electrostatic discharge.
NOTE: If your system fails to boot, press the System ID button for at least five
seconds until an error code appears on the LCD. Record the code, then see "Getting
Help" on page 205.
Table 1-5. LCD Status Messages
CodeTextCausesCorrective Actions
N/A
E1000 FAILSAFE,
E1114 Temp Ambient Ambient system
E1118 CPU Temp
E1210 CMOS BattCMOS battery is missing, or
SYSTEM NAME
Call Support
Interface
A 62-character string that
can be defined by the user in
the System Setup program.
SYSTEM NAME
The
displays under the following
conditions:
• The system is powered on.
• The power is off and
active errors are displayed.
Check the system event log
for critical failure events.
temperature is out of
acceptable range.
The BMC is unable to
determine the processor(s)
temperature status.
Consequently, the BMC
increases the processor fan
speed to maximum
as a precautionary measure.
the voltage is out of
acceptable range.
This message is for
information only.
You can change the
system ID and name in
the System Setup
program (see "Entering
the System Setup
Program" on page 43).
See "Getting Help" on
page 205.
See "Troubleshooting
System Cooling
Problems" on page 172.
Turn off power to the
system and restart the
system. If the problem
persists, see "Getting
Help" on page 205.
See "Troubleshooting the
System Battery" on
page 170.
About Your System19
Page 20
Table 1-5. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E1211 ROMB BattRAID battery is either
missing, bad, or unable to
recharge due to thermal
issues.
E1214
E1216
E1217
E121A 8V PwrGd8V voltage regulator has
E121D 1.2V VM Dual
E1227 Linear PwrGd Linear voltage regulator(s)
E1229 CPU # VCOREProcessor # VCORE voltage
E122A CPU VTT PwrGd Processor # VTT voltage has
E122D CPU # VDDIO
PwrGdSpecified voltage regulator
##
has failed.
failed.
1.2V voltage regulator for
PwrGd
1.0V PwrGd
the VM dual signal has
failed.
has failed. Represents status
of multiple voltage
regulators used in the video
and LOM circuitry.
regulator has failed.
exceeded the allowable
voltage range.
Processor # VDDIO voltage
has exceeded the allowable
voltage range.
Reseat the RAID battery
connector (see "Installing
a RAID Battery" on
page 115, and
"Troubleshooting System
Cooling Problems" on
page 172).
See "Getting Help" on
page 205.
Recycle power to the
system or clear the SEL. If
the problem persists, see
"Getting Help" on
page 205.
Recycle power to the
system or clear the SEL. If
the problem persists, see
"Getting Help" on
page 205.
See "Getting Help" on
page 205.
See "Getting Help" on
page 205.
See "Getting Help" on
page 205.
See "Getting Help" on
page 205.
20About Your System
Page 21
Table 1-5. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E122E CPU # VDDAProcessor # VDDA voltage
has exceeded the allowable
See "Getting Help" on
page 205.
voltage range.
E122F 2.5V PwrGd2.5V voltage regulator has
failed.
E1231 1.2V HTCORE
PwrGd
E1232 VDD 12V PS#
PwrGd
1.2V HTCORE voltage
regulator has failed.
The specified power supply
has failed or has been
removed from the bay while
the system was on.
See "Getting Help" on
page 205.
See "Getting Help" on
page 205.
If removed, reinsert the
power supply into the bay
and reconnect to power.
For component failures,
see "Getting Help" on
page 205.
E1233 Cabled PS
PwrGd
E1234 PCIX-12V
PwrGd
E1235 USB 1.8V
Linear PwrGd
E1236 VID 1.8V Mem
Linear PwrGd
E1237 VID 1.2V
Linear PwrGd
E1238 VID 1.8V
Linear PwrGd
E1239 2.5VAux LOM
Linear PwrGd
E123A 1.2VAux LOM
Linear PwrGd
Power supply voltage
regulator failed.
PCI-X -12V voltage regulator
has failed.
1.8V voltage regulator for
the USB linear has failed.
Linear memory 1.8V voltage
regulator has failed.
1.2V video voltage regulator
has failed.
1.8V video voltage regulator
has failed.
Aux 2.5V voltage regulator
for LOM1 has failed.
1.2V voltage regulator for
LOM has failed.
See "Getting Help" on
page 205.
See "Getting Help" on
page 205.
See "Getting Help" on
page 205.
See "Getting Help" on
page 205.
See "Getting Help" on
page 205.
See "Getting Help" on
page 205.
See "Getting Help" on
page 205.
See "Getting Help" on
page 205.
About Your System21
Page 22
Table 1-5. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E123C Planar LOM
PwrGd
E1310 RPM Fan ##RPM of specified cooling
E1313 Fan
Redundancy
Voltage regulator for the
integrated LOM has failed.
fan is out of acceptable
operating range.
The system is no longer fanredundant. Another fan
failure will put the system at
risk of over-heating.
Recycle power to the
system or clear the SEL. If
the problem persists, see
"Getting Help" on
page 205.
See "Troubleshooting
System Cooling
Problems" on page 172.
Check control panel LCD
for additional scrolling
messages (see
"Troubleshooting System
Cooling Problems" on
page 172).
22About Your System
Page 23
Table 1-5. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E1414 CPU #
Thermtrip
Specified microprocessor is
out of acceptable
temperature range and has
halted operation.
See "Troubleshooting
System Cooling
Problems" on page 172. If
the problem persists,
ensure that the
microprocessor heat sinks
are properly installed (see
"Troubleshooting the
Microprocessors" on
page 189).
NOTE: The LCD continues
to display this message
until the system’s power
cable is disconnected and
reconnected to the AC
power source, or the SEL is
cleared using either Server
Assistant or the BMC
Management Utility. See
the Dell OpenManage™
Baseboard Management
Controller User’s Guide for
information about these
utilities.
E1418 CPU #
Presence
E141C CPU Mismatch Processors are in a
Specified processor is
missing or bad, and the
system is in an unsupported
configuration.
configuration unsupported
by Dell.
See "Troubleshooting the
Microprocessors" on
page 189.
Ensure that your
processors match and
conform to the type
described in the
Microprocessor Technical
Specifications outlined in
your system’s Getting Started Guide.
About Your System23
Page 24
Table 1-5. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E141F CPU Protocol The system BIOS has
reported a processor
protocol error.
E1421 CPU InitThe system BIOS has
reported a processor
initialization error.
E1422 CPU Machine
Chk
E1610 PS # Missing No power is available from
E1614 PS # StatusNo power is available from
E1618 PS #
Predictive
E161C PS # Input
Lost
The system BIOS has
reported a machine check
error.
the specified power supply;
specified power supply is
improperly installed or
faulty.
the specified power supply;
specified power supply is
improperly installed or
faulty.
Power supply voltage is out
of acceptable range;
specified power supply is
improperly installed or
faulty.
Power source for specified
power supply is unavailable,
or out of acceptable range.
See "Getting Help" on
page 205.
See "Getting Help" on
page 205.
See "Getting Help" on
page 205.
See "Troubleshooting
Redundant Power
Supplies" on page 171.
See "Troubleshooting
Redundant Power
Supplies" on page 171.
See "Troubleshooting
Redundant Power
Supplies" on page 171.
Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting
Redundant Power
Supplies" on page 171.
24About Your System
Page 25
Table 1-5. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E1620 PS # Input
Range
E1624 PS Redundancy The power supply subsystem
E1625 PS AC Current Power source is out of
E1710 I/O Channel
Chk
E1711 PCI PERR B##
D## F##
PCI PERR Slot #The system BIOS has
Power source for specified
power supply is unavailable,
or out of acceptable range.
is no longer redundant. If
the last supply fails, the
system will go down.
acceptable range.
The system BIOS has
reported an I/O channel
check.
The system BIOS has
reported a PCI parity error
on a component that resides
in PCI configuration space
at bus ##, device ##,
function ##.
reported a PCI parity error
on a component that resides
in the specified PCIe slot.
Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting
Redundant Power
Supplies" on page 171.
See "Troubleshooting
Redundant Power
Supplies" on page 171.
Check the AC power
source.
See "Getting Help" on
page 205.
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 187.
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 187.
About Your System25
Page 26
Table 1-5. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E1712 PCI SERR B##
D## F##
PCI SERR Slot #The system BIOS has
E1714 Unknown ErrThe system BIOS has
E171F PCIE Fatal
Err B## D##
F##
PCIE Fatal
Err Slot #
E1810 HDD ## Fault The SAS subsystem has
The system BIOS has
reported a PCI system error
on a component that resides
in PCI configuration space
at bus ##, device ##,
function ##.
reported a PCI system error
on a component that resides
in the specified slot.
determined that there has
been an error in the system,
but is unable to determine
its origin.
The system BIOS has
reported a PCIe fatal error
on a component that resides
in PCIe configuration space
at bus ##, device ##,
function ##.
The system BIOS has
reported a PCIe fatal error
on a component that resides
in the specified slot.
determined that hard drive
## has experienced a fault.
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 187.
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 187.
See "Getting Help" on
page 205.
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 187.
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 187.
See "Troubleshooting a
Hard Drive" on page 181.
26About Your System
Page 27
Table 1-5. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E1811 HDD ## Rbld
Abrt
E1812 HDD ##
Removed
E1914 DRAC5 Conn2
Cbl
E1915 IO55 HTSink
Missing
MCP55 Htsink
Missing
E1A14 SAS Cable ASAS cable A is missing or
E1A15 SAS Cable BSAS cable B is missing or
E1A15 SAS Cable CSAS cable C is missing or
The specified hard drive has
experienced a rebuild abort.
The specified hard drive has
been removed from the
system.
DRAC 5 cable is missing or
disconnected.
Heat sink sensor reports that
the chipset IO55 heat sink is
missing.
Heat sink sensor reports that
the chipset MCP heat sink is
missing.
bad.
bad.
bad.
See "Troubleshooting a
Hard Drive" on page 181.
If the problem persists,
see your RAID
documentation.
Information only.
Reconnect the cable (see
"Installing a RAC Card"
on page 119).
See "Getting Help" on
page 205.
Reseat the cable. If the
problem persists, replace
cable.
If the problem persists,
see "Getting Help" on
page 205.
Reseat the cable. If the
problem persists, replace
cable.
If the problem persists,
see "Getting Help" on
page 205.
Reseat the cable. If the
problem persists, replace
cable.
If the problem persists,
see "Getting Help" on
page 205.
About Your System27
Page 28
Table 1-5. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E1A15 SAS Cable DSAS cable D is missing or
bad.
E1A18 PDB Ctrl
Cable
E1A19 12V Cable
Fault
E1B01 USB#
Overcurrent
E2010 No MemoryNo memory is installed in
E2011 Mem Config
Err
E2012 Unusable
Memory
Control cable for the power
distribution board (PDB) is
missing or bad.
Power cable for the PDB or
cabled power supply is
missing or bad. They system
will not turn on.
Device plugged in the
specified USB port caused
an overcurrent condition.
the system.
Memory detected, but is not
configurable. Error detected
during memory
configuration.
Memory is configured, but
not usable. Memory
subsystem failure.
Reseat the cable. If the
problem persists, replace
cable.
If the problem persists,
see "Getting Help" on
page 205.
Reseat the cable. If the
problem persists, replace
cable.
If the problem persists,
see "Getting Help" on
page 205.
Reseat the cable. If the
problem persists, replace
cable.
If the problem persists,
see "Getting Help" on
page 205.
Reseat the device cable. If
the problem persists,
replace or remove the
device.
Install memory (see
"Installing Memory
Modules" on page 130).
See "Troubleshooting
System Memory" on
page 174.
See "Troubleshooting
System Memory" on
page 174.
28About Your System
Page 29
Table 1-5. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E2013 Shadow BIOS
Fail
E2014 CMOS FailCMOS failure. CMOS RAM
E2015 DMA
Controller
E2016 Int
Controller
E2017 Timer FailTimer refresh failure.See "Getting Help" on
E2018 Prog TimerProgrammable interval
E2019 Parity Error Parity error.See "Getting Help" on
E201A SIO ErrSIO failure.See "Getting Help" on
E201B Kybd
Controller
E201C SMI InitSystem management
E201D Shutdown Test BIOS shutdown test failure. See "Getting Help" on
E201E POST Mem Test BIOS POST memory test
The system BIOS failed to
copy its flash image into
memory.
not functioning properly.
DMA controller failure.See "Getting Help" on
Interrupt controller failure. See "Getting Help" on
timer error.
Keyboard controller failure. See "Getting Help" on
interrupt (SMI)
initialization failure.
failure.
See "Troubleshooting
System Memory" on
page 174.
See "Getting Help" on
page 205.
page 205.
page 205.
page 205.
See "Getting Help" on
page 205.
page 205.
page 205.
page 205.
See "Getting Help" on
page 205.
page 205.
See "Troubleshooting
System Memory" on
page 174. If problem
persists, see "Getting
Help" on page 205.
About Your System29
Page 30
Table 1-5. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E201F DRAC ConfigDell remote access
controller (DRAC)
configuration failure.
E2020 CPU ConfigProcessor configuration
failure.
E2021 Memory
Population
E2022 POST FailGeneral failure after video.Check screen for specific
E2110 MBE DIMM # & #One of the DIMMs in the
E2111 SBE Log
Disable DIMM
#
E2112 Mem Spare
DIMM #
Incorrect memory
configuration. Memory
population order incorrect.
set implicated by "# & #"
has had a memory multi-bit
error (MBE).
The system BIOS has
disabled memory single-bit
error (SBE) logging, and will
not resume logging further
SBEs until the system is
restarted. "#" represents the
DIMM implicated by the
BIOS.
The system BIOS has spared
the memory because it has
determined that the
memory had too many
errors. "# & #" represents
the DIMM pair implicated
by the BIOS.
Check screen for specific
error messages.
Ensure that DRAC cables
and connectors are
properly seated. If
problem persists, see your
DRAC documentation.
Check screen for specific
error messages.
Check screen for specific
error messages (see
"Troubleshooting System
Memory" on page 174).
error messages.
See "Troubleshooting
System Memory" on
page 174.
See "Troubleshooting
System Memory" on
page 174.
See "Troubleshooting
System Memory" on
page 174.
30About Your System
Page 31
Table 1-5. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
I1910 IntrusionSystem cover has been
removed.
I1911 >3 ERRs Chk
Log
I1912 SEL FullSystem Event Log is full of
I1915 Video Off
(LCD lights with
a blue or amber
background.)
I1916 Video Off in
##
(LCD lights with
a blue or amber
background.)
W1228 ROMB Batt <
24hr
LCD overflow message.
A maximum of three error
messages can display
sequentially on the LCD.
The fourth message displays
as the standard overflow
message.
events, and is unable to log
any more events.
The video has been turned
off by the RAC remote user.
The video will be turned off
in xx seconds by the RAC
remote user.
Warns predictively that the
RAID battery has less than
24 hours of charge left.
Information only.
Check the SEL for details
on the events.
Clear the log by deleting
event entries.
Information only.
Information only.
Replace RAID battery
(see "Installing a RAID
Battery" on page 115).
NOTE: For the full name of an abbreviation or acronym used in this table, see the
"Glossary" on page 207.
Solving Problems Described by LCD Status Messages
The code and text on the LCD can often specify a very precise fault condition
that is easily corrected. For example, if the code E1418
appears, you know that a microprocessor is not installed in socket 1.
About Your System31
CPU_1_Presence
Page 32
In contrast, you might be able to determine the problem if multiple related
errors occur. For example, if you receive a series of messages indicating
multiple voltage faults, you might determine that the problem is a failing
power supply.
Removing LCD Status Messages
For faults associated with sensors, such as temperature, voltage, fans, and so
on, the LCD message is automatically removed when that sensor returns to a
normal state. For example, if temperature for a component goes out of range,
the LCD displays the fault; when the temperature returns to the acceptable
range, the message is removed from the LCD. For other faults, you must take
action to remove the message from the display:
•Clear the SEL — You can perform this task remotely, but you will lose the
event history for the system.
•Power cycle — Turn off the system and disconnect it from the electrical
outlet; wait approximately ten seconds, reconnect the power cable, and
restart the system.
Any of these actions will remove fault messages, and return the status
indicators and LCD colors to the normal state. Messages will reappear under
the following conditions:
•The sensor returns to a normal state but fails again, resulting in a new SEL
entry.
•The system is reset and new error events are detected.
•A failure is recorded from another source that maps to the same display
entry.
System Messages
System messages appear on the screen to notify you of a possible problem
with the system. Table 1-3 lists the system messages that can occur and the
probable cause and corrective action for each message.
NOTE: If you receive a system message that is not listed in Table 1-3, check the
documentation for the program that is running when the message appears or the
operating system's documentation for an explanation of the message and
recommended action.
32About Your System
Page 33
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working
inside the system, and protecting against electrostatic discharge.
Table 1-6. System Messages
MessageCausesCorrective Actions
Alert! Redundant
memory disabled!
Memory
configuration
does not support
redundant
memory.
Alert!
Redundancy was
previously lost.
Power cycle
required to
reconfigure
redundant
memory.
Attempting to
update Remote
Configuration.
Please wait...
BIOS Update
Attempt Failed!
Caution!
NVRAM_CLR jumper
is installed on
system board.
Decreasing
available memory
Redundant memory was set
to enable in CMOS, but the
current configuration does
not support redundant
memory.
A spare rank event occurred
during the previous boot.
Remote Configuration
request has been detected
and is being processed.
Remote BIOS update
attempt failed.
NVRAM_CLR jumper is
installed. CMOS has been
cleared.
Faulty or improperly installed
memory modules.
See "General Memory
Module Installation
Guidelines" on page 127 for
memory configuration
information. If the problem
persists, see
"Troubleshooting System
Memory" on page 174.
See "General Memory
Module Installation
Guidelines" on page 127 for
memory configuration
information. If the problem
persists, see
"Troubleshooting System
Memory" on page 174.
Wait until the process is
complete.
Retry the BIOS update. If
problem persists, see
"Getting Help" on page 205.
Remove NVRAM_CLR
jumper (see Figure 6-1 for
jumper location).
Verify that mouse
and keyboard are
securely
attached to
correct
connectors.
Fatal Error
caused a system
reset:
Please check the
system event log
for details
Gate A20 failure Faulty keyboard controller;
General failureThe operating system is
Keyboard
Controller
failure
The Remote Access
Controller failed to initialize.
The mouse cable connector
is loose or improperly
connected, or the mouse is
defective.
A fatal system error occurred
and caused the system to
restart.
faulty system board.
unable to carry out the
command.
Faulty keyboard controller;
faulty system board.
Ensure that the Remote
Access Controller is properly
installed (see "Installing a
RAC Card" on page 119).
Check the connection from
mouse cable to the system. If
the problem persists, try
another mouse, or see
"Getting Help" on page 205.
Check the SEL for
information that was logged
during the error. See the
applicable troubleshooting
section in "Troubleshooting
Your System" on page 159 for
any faulty components
specified in the SEL.
See "Getting Help" on
page 205.
This message is usually
followed by specific
information. Note the
information, and take the
appropriate action to resolve
the problem.
See "Getting Help" on
page 205.
34About Your System
Page 35
Table 1-6. System Messages (continued)
MessageCausesCorrective Actions
Keyboard data
line failure
Keyboard stuck
key failure
Keyboard fuse has
failed
Manufacturing
mode detected
Memory address
line failure at
address
value
, read
expecting
Keyboard cable connector is
loose or improperly
connected, defective
keyboard, or defective
keyboard/mouse controller.
Overcurrent has been
detected at the keyboard
connector.
System is in manufacturing
mode.
Faulty or improperly installed
memory modules.
Check the keyboard
connection to the system. If
the problem persists, try
another keyboard, or see
"Getting Help" on page 205.
See "Getting Help" on
page 205.
Restart to take the system
out of manufacturing mode.
See "Troubleshooting System
Memory" on page 174.
value
Memory double
word logic
failure at
address
value
, read
expecting
value
Memory odd/even
logic failure at
address,
value
read
expecting
value
Memory
write/read
failure at
address
value
, read
expecting
value
Memory tests
terminated by
keystroke
POST memory test
terminated by pressing the
spacebar.
Information only.
About Your System35
Page 36
Table 1-6. System Messages (continued)
MessageCausesCorrective Actions
More than one RAC
detected, system
halted
No boot device
available
No boot sector on
hard drive
No timer tick
interrupt
PCI BIOS failed
to install
More than one RAC card has
been detected.
Faulty or missing optical
drive subsystem, hard drive,
or hard-drive subsystem, or
no bootable USB key
installed.
Incorrect configuration
settings in System Setup
program, or no operating
system on hard drive.
Faulty system board.See "Getting Help" on
PCIe device BIOS (Option
ROM) checksum failure
detected during shadowing.
Cables to expansion card(s)
loose; faulty or improperly
installed expansion card(s).
Remove additional RAC
card(s). You may only have a
maximum of one RAC card
installed (see "Installing a
RAC Card" on page 106).
Use a bootable USB key, CD,
or hard drive. If the problem
persists, see
"Troubleshooting an Internal
USB Key" on page 176 and
"Troubleshooting a Hard
Drive" on page 181. See
"Entering the System Setup
Program" on page 43 for
information on setting the
order of boot devices.
Check the hard-drive
configuration settings in the
System Setup program (see
"Entering the System Setup
Program" on page 43). If
necessary, install the
operating system on your
hard drive (see your
operating system
documentation).
page 205."
Reseat the expansion card(s).
Ensure that all appropriate
cables are securely connected
to the expansion card(s). If
the problem persists, see
"Troubleshooting Expansion
Cards" on page 187.
36About Your System
Page 37
Table 1-6. System Messages (continued)
MessageCausesCorrective Actions
PCIe Fatal Error
caused a system
reset: Slot X
Embedded
Bus#XX/Dev#XX/Fu
ncX
Please check the
system event log
for details
Plug & Play
Configuration
Error
Read fault
Requested sector
not found
Remote
configuration
update attempt
failed
PCI Express fatal errors
occurred during the previous
boot.
Error encountered in
initializing PCIe device;
faulty system board.
The operating system cannot
read from the hard drive or
USB device, the system could
not find a particular sector on
the disk, or the requested
sector is defective.
System unable to process
Remote Configuration
request.
Reseat the PCIe card in the
specified slot number (see
"Installing an Expansion
Card" on page 110). If the
problem persists, see
"Getting Help" on page 205.
Install the NVRAM_CLR
jumper and restart the
system. See Figure 6-1 for
jumper location. If the
problem persists, see
"Troubleshooting Expansion
Cards" on page 187.
Replace the USB medium or
device. Ensure that the USB
or hard drive cables are
properly connected. See
"Troubleshooting a USB
Device" on page 165, or
"Troubleshooting a Hard
Drive" on page 181 for the
appropriate drive(s) installed
in your system.
Retry Remote Configuration.
About Your System37
Page 38
Table 1-6. System Messages (continued)
MessageCausesCorrective Actions
ROM bad checksum
address
=
SATA PORT x drive
not found
Sector not found
Seek error
Seek operation
failed
Shutdown failure Shutdown test failure.See "Troubleshooting System
Spare bank
enabled
The amount of
system memory has
changed
Expansion card improperly
installed or faulty.
SATA port x was turned on in
setup, but a drive was not
found.
Faulty hard drive, USB
device, or USB medium.
DIMM sparing has been
enabled.
Memory has been added or
removed or a memory
module may be faulty.
Reseat the expansion card(s).
Ensure that all appropriate
cables are securely connected
to the expansion card(s). If
the problem persists, see
"Troubleshooting Expansion
Cards" on page 187.
See "Troubleshooting a Hard
Drive" on page 181 for the
appropriate drive(s) installed
in your system.
See "Troubleshooting a USB
Device" on page 165 or
"Troubleshooting a Hard
Drive" on page 181 for the
appropriate drive(s) installed
in your system.
Memory" on page 174.
Information only.
If memory has been added or
removed, this message is
informative and can be
ignored. If memory has not
been added or removed,
check the SEL to determine
if single-bit or multi-bit
errors were detected and
replace the faulty memory
module (see
"Troubleshooting System
Memory" on page 174).
38About Your System
Page 39
Table 1-6. System Messages (continued)
MessageCausesCorrective Actions
This system
supports only
Opteron(TM) 2000
series
processors
Time-of-day
clock stopped
Time-of-day not
set - please run
SETUP program
Timer chip
counter 2 failed
TPM
configuration
operation
honored
TPM failureA Trusted Platform Module
TPM operation is
pending. Press I
to Ignore or M to
Modify to allow
this change and
reset the system.
Unexpected
interrupt in
protected mode
Microprocessor(s) is not
supported by the system.
Faulty battery or faulty chip. See "Troubleshooting the
Incorrect Time or Date
settings; faulty system
battery.
Faulty system board.See "Getting Help" on
System will now restart.Information only.
(TPM) function has failed.
Configuration change has
been requested.
DIMMs are improperly
seated or the keyboard/mouse
controller chip has failed.
Install a supported
microprocessor or
microprocessor combination
(see "Installing a Processor"
on page 136).
System Battery" on page 170.
Check the Time and Date
settings (see "Entering the
System Setup Program" on
page 43). If the problem
persists, replace the system
battery (see "System Battery"
on page 138).
page 205.
See "Getting Help" on
page 205.
Press I to continue system
boot. Press M to modify the
TPM setting and restart.
Reseat the DIMMs (see
"Troubleshooting System
Memory" on page 174). If the
problem persists, see
"Getting Help" on page 205.
About Your System39
Page 40
Table 1-6. System Messages (continued)
MessageCausesCorrective Actions
Unsupported CPU
combination
Unsupported CPU
stepping
detected
Utility
partition not
available
Warning: A fatal
error has caused
system reset!
Please check the
system event log!
Warning! No micro
code update
loaded for
processor
Warning: The
installed memory
configuration is
not optimal. For
more information
on valid memory
configurations,
please see the
system
documentation on
support.dell.com
n
Microprocessor(s) is not
supported by the system.
The <F10> key was pressed
during POST, but no utility
partition exists on the boot
hard drive.
A fatal system error occurred
and caused the system to
restart.
Micro code update failed.Update the BIOS firmware
Invalid memory
configuration.
Install a supported
microprocessor or
microprocessor combination
(see "Processors" on
page 133).
Create a utility partition on
the boot hard drive (see the
CDs that came with your
system).
Check the SEL for
information that was logged
during the error. See the
applicable troubleshooting
section in "Troubleshooting
Your System" on page 159 for
any faulty components
specified in the SEL.
(see "Getting Help" on
page 205).
Ensure that the memory
modules are installed in a
valid configuration (see
"General Memory Module
Installation Guidelines" on
page 127). If the problem
persists, see
"Troubleshooting System
Memory" on page 174.
40About Your System
Page 41
Table 1-6. System Messages (continued)
MessageCausesCorrective Actions
Write fault
Write fault on
selected drive
Faulty USB device, USB
medium, optical drive
assembly, hard drive, or harddrive subsystem.
See "Troubleshooting a USB
Device" on page 165,
"Troubleshooting an Internal
USB Key" on page 176, and
"Troubleshooting a Hard
Drive" on page 181.
NOTE: For the full name of an abbreviation or acronym used in this table, see the
"Glossary" on page 207.
Warning Messages
A warning message alerts you to a possible problem and prompts you to
respond before the system continues a task. For example, before you format a
hard drive, a message will warn you that you may lose all data on the hard
drive. Warning messages usually interrupt the task and require you to respond
by typing y (yes) or n (no).
NOTE: Warning messages are generated by either the program or the operating
system. For more information, see the documentation that accompanied the
operating system or program.
Diagnostics Messages
The system diagnostic utilities produce messages from diagnostic tests run on
your system. See "Running the System Diagnostics" on page 193 for more
information about system diagnostics.
Alert Messages
Systems management software generates alert messages for your system. Alert
messages include information, status, warning, and failure messages for drive,
temperature, fan, and power conditions. For more information, see the
systems management software documentation.
About Your System41
Page 42
42About Your System
Page 43
Using the System Setup Program
After you set up your system, run the System Setup program to familiarize
yourself with your system configuration and optional settings. Record the
information for future reference.
You can use the System Setup program to:
•Change the system configuration stored in NVRAM after you add, change,
or remove hardware
•Set or change user-selectable options—for example, the time or date
•Enable or disable integrated devices
•Correct discrepancies between the installed hardware and configuration
settings
Entering the System Setup Program
1
Turn on or restart your system.
2
Press <F2> immediately after you see the following message:
<F2> = System Setup
If your operating system begins to load before you press <F2>, allow the
system to finish booting, and then restart your system and try again.
NOTE: To ensure an orderly system shutdown, see the documentation that
accompanied your operating system.
Responding to Error Messages
You can enter the System Setup program by responding to certain error
messages. If an error message appears while the system is booting, make a
note of the message. Before entering the System Setup program, see "System
Messages" on page 32 for an explanation of the message and suggestions for
correcting errors.
NOTE: After installing a memory upgrade, it is normal for your system to send a
message the first time you start your system.
Using the System Setup Program43
Page 44
Using the System Setup Program
Table 2-1 lists the keys that you use to view or change information on the
System Setup program screens and to exit the program.
Table 2-1. System Setup Program Navigation Keys
KeysAction
Up arrow or <Shift><Tab>Moves to the previous field.
Down arrow or <Tab>Moves to the next field.
Spacebar, <+>, <
right arrows
<Esc>Exits the System Setup program and restarts the
<F1>Displays the System Setup program
NOTE: For most of the options, any changes that you make are recorded but do not
take effect until you restart the system.
–>, left and
Cycles through the settings in a field. In many
fields, you can also type the appropriate value.
system if any changes were made.
's help file.
System Setup Options
Main Screen
When you enter the System Setup program, the main System Setup program
screen appears (see Figure 2-1).
44Using the System Setup Program
Page 45
Figure 2-1. Main System Setup Program Screen
Table 2-2 lists the options and descriptions for the information fields that
appear on the main System Setup program screen.
NOTE: The options for the System Setup program change based on the system
configuration.
NOTE: The System Setup program defaults are listed under their respective
options, where applicable.
Table 2-2. System Setup Program Options
OptionDescription
System TimeSets the time on the system's internal clock.
System DateSets the date on the system's internal calendar.
Using the System Setup Program45
Page 46
Table 2-2. System Setup Program Options (continued)
OptionDescription
Memory InformationDisplays a screen to view memory information and to
configure certain memory features (see Table 2-3).
CPU InformationDisplays information related to microprocessors (speed,
cache size, and so on). See Table 2-4.
SATA ConfigurationEnables or disables a Serial Advanced Technology
Attachment (SATA) device (such as hard drive, CD drive,
or DVD drive). See "SATA Configuration Screen" on
page 50.
Boot SequenceDetermines the order in which the system searches for
boot devices during system startup. Available options can
include the diskette drive, CD drive, hard drives, and
network. If you have installed a RAC, additional options
such as virtual floppy and virtual CD-ROM may be
present.
NOTE: System boot is not supported from an external device
attached to a SAS or SCSI adapter. See support.dell.com for
the latest support information about booting from external
devices.
Hard-Disk Drive
Sequence
USB Flash Drive
Emulation Type
(Auto default)
Boot Sequence Retry
(Disabled default)
Integrated DevicesDisplays a screen to configure the system’s integrated
PCI IRQ AssignmentDisplays a screen to change the IRQ assigned to each of
Determines the order in which the system searches the
hard drives during system startup. The selections depend
on the hard drives installed in your system.
Determines the emulation type for a USB flash drive. Hard
disk allows the USB flash drive to act as a hard drive.
Floppy allows the USB flash drive to act as a removable
diskette drive. Auto automatically chooses an emulation
type.
Enables or disables the Boot Sequence Retry feature.
When set to Enabled, the system re-attempts the boot
sequence after a 30-second timeout if the previous boot
attempt failed.
devices.
the integrated devices on the PCI bus, and any installed
expansion cards that require an IRQ.
46Using the System Setup Program
Page 47
Table 2-2. System Setup Program Options (continued)
OptionDescription
Serial CommunicationDisplays a screen to configure serial communication,
external serial connector, fail-safe baud rate, remote
terminal type, and redirection after boot.
Embedded Server
Management
System SecurityDisplays a screen to configure the system password and
Keyboard NumLock
(On default)
Report Keyboard Errors
(Report default)
Displays a screen to configure the front-panel LCD options
and to set a user-defined LCD string.
setup password features (see Table 2-8). For further
information, see "Using the System Password" on page 56
and "Using the Setup Password" on page 59.
Determines whether your system starts up with the
NumLock mode activated on 101- or 102-key keyboards
(does not apply to 84-key keyboards).
Enables or disables reporting of keyboard errors during the
POST. Select Report for host systems that have keyboards
attached. Select Do Not Report to suppress all error
messages relating to the keyboard or keyboard controller
during POST. This setting does not affect the operation of
the keyboard itself if a keyboard is attached to the system.
Memory Information Screen
Table 2-3 lists the descriptions for the information fields that appear on the
Memory Information screen.
Table 2-3. Memory Information Screen
OptionDescription
System Memory SizeDisplays the amount of system memory.
System Memory TypeDisplays the type of system memory.
System Memory SpeedDisplays the system memory speed.
Video MemoryDisplays the amount of video memory.
System Memory TestingSpecifies whether system memory tests are run at system
boot. Options are Enabled and Disabled.
Using the System Setup Program47
Page 48
Table 2-3. Memory Information Screen (continued)
OptionDescription
Redundant Memory
(Disabled default)
Node InterleavingIf this field is enabled, memory interleaving is supported
Enables or disables the redundant memory feature.
When set to Spare Mode, the first rank of memory on
each DIMM is reserved for memory sparing (see
"Memory Sparing Support" on page 128). Redundant
memory feature is disabled if the Node Interleaving field
is enabled.
if a symmetric memory configuration is installed. If this
field is set to disabled (the default), the system can
support Non-Uniform Memory architecture (NUMA)
(asymmetric) memory configurations.
NOTE: The Node Interleaving field must be set to Disabled
when using the redundant memory feature.
Memory Optimizer
Technology
(Enabled default)
Sets the behavior of the two DRAM controllers for
memory optimization. When set to Enabled, the two
controllers run in parallel 64-bit mode for improved
memory performance (running single-bit ECC). When
set to Disabled, the controllers are joined in 128-bit
mode running multi-bit Advanced ECC, but memory
performance is not optimized.
CPU Information Screen
Table 2-4 lists the options and descriptions for the information fields that
appear on the CPU Information screen.
Table 2-4. CPU Information Screen
OptionDescription
64-bitSpecifies if the installed processors support 64-bit
extensions.
Core SpeedDisplays the clock speed of the processors.
Bus SpeedDisplays the bus speed of the processors.
48Using the System Setup Program
Page 49
Table 2-4. CPU Information Screen (continued)
OptionDescription
Virtualization Technology
(Enabled default)
Demand-Based Power
Management
(Enabled default)
Processor X IDDisplays the
NOTE: Disable this feature if your system will not be
running virtualization software.
Displays when the processors support virtualization
technology. Enabled permits virtualization software to
use virtualization technology incorporated in the
processor design. This feature can only be used by
software that supports virtualization technology.
NOTE: Check your operating system documentation to
verify if the operating system supports this feature.
Enables or disables demand-based power management.
When enabled, the CPU Performance State tables will
be reported to the operating system; when disabled, the
CPU Performance State tables will not be reported to
the operating system. If any of the processors do not
support demand-based power management, the field will
become read-only, and automatically set to Disabled.
family, model, and stepping of the
specified processor.
Enabling AMD PowerNow!™ Technology
AMD PowerNow! technology controls your system’s processor performance
automatically, dynamically adjusting the operating frequency and voltage
according to the task at hand. When a program does not require full
performance, significant amounts of power can be saved. Performance is
designed to still be responsive, with maximum processor performance being
delivered when required, and automatic power savings when possible.
NOTE: AMD PowerNow! support is dependent on the operating system and
version used on your system. Disable AMD PowerNow! if your operating system
does not fully support this feature. See your operating system user guide for more
information.
To disable the AMD PowerNow! feature, run the System Setup program and
disable the Demand-Based Power Management option on the CPU Information screen.
Using the System Setup Program49
Page 50
Additionally, for
Microsoft® Windows® operating systems, you will need to
install the AMD PowerNow! driver to enable this feature. The driver is
available on the Dell OpenManage™ Service and Diagnostic CD provided
with your system, and at support.dell.com.
SATA Configuration Screen
Table 2-5 lists the options and descriptions for the information fields that
appear on the SATA Configuration screen.
NOTE: When a SAS Card is installed in the system, the SATA Configuration screen
changes. The SATA controller field displays ATA Mode and will be unchoosable. Port A, Port B, Port C, and Port D display off and are also unchoosable. When the
SAS Card is unplugged, the SATA Configuration screen settings will be loaded to
default values.
Table 2-5. SATA Configuration Screen
OptionDescription
SATA Controller
(QDMA default)
Port A
(Off default)
Port B
(Off default)
Port C
(Off default)
Port D
(Off default)
Allows the integrated SATA controller to be set to Off or
QDMA mode. Off disables the SATA subsystem. QDMA
mode sets the SATA subsystem to native SATA mode.
Displays the model number, drive type, and size of the
device attached to Port A. When set to Auto (default), the
port is enabled if devices are attached to the port.
Displays the model number, drive type, and size of the
device attached to Port B. When set to Auto (default), the
port is enabled if devices are attached to the port.
Displays the model number, drive type, and size of the
device attached to Port C. When set to Auto (default), the
port is enabled if devices are attached to the port.
Displays the model number, drive type, and size of the
device attached to Port D. When set to Auto (off is the
default), the port is enabled if devices are attached to the
port.
50Using the System Setup Program
Page 51
Integrated Devices Screen
Table 2-6 lists the options and descriptions for the information fields that
appear on the Integrated Devices screen.
Table 2-6. Integrated Devices Screen Options
OptionDescription
SAS Controller
(Enabled default)
IDE CD-ROM Controller
(Auto default)
Diskette Controller
(Auto default)
User Accessible USB Ports
(All Ports On default)
Internal USB Port
(On default)
Embedded Gb NICx
(NIC1 default: Enabled with PXE;
Other NICs: Enabled)
MAC AddressDisplays the MAC address for the integrated 10/100/1000
Capability DetectedDisplays the NIC features provided by the LOM NIC
Enables or disables the integrated SAS controller.
Enables or disables the integrated optical drive IDE
controller.
Enables or disables the integrated diskette drive
controller.
Enables or disables the system’s user accessible USB
ports. Options are All Ports On, Only Back Ports On, and All Ports Off.
Enables or disables the system’s internal USB port.
Enables or disables the system's integrated NIC. Options
are Enabled, Enabled with PXE, Enabled with iSCSI Boot, and Disabled. PXE support allows the system to
boot from the network. Changes take effect after the
system restarts.
NIC. This field does not have user-selectable settings.
hardware key installed in the TOE_KEY socket on the
system board.
NOTE: Some LOM features may require the installation of
NOTE: This feature is usable only with operating systems
that support WDAT implementations of the Advanced
Configuration and Power Interface (ACPI) 3.0b
specification.
Sets a timer that monitors the operating system for
activity and aids in recovery if the system stops
responding. When this field is set to Enabled, the
operating system is allowed to initialize the timer. When
set to Disabled, the timer is not initialized.
Serial Communication Screen
Table 2-7 lists the options and descriptions for the information fields that
appear on the Serial Communication screen.
Table 2-7. Serial Communication Screen Options
OptionDescription
Serial Communication
(On without Console Redirection default)
External Serial Connector
(COM1 default)
Failsafe Baud Rate
(115200 default)
Remote Terminal Type
(VT 100/VT 220 default)
Redirection After Boot
(Enabled default)
Options are On without Console Redirection, On with
Console Redirection via COM1, On with Console
Redirection via COM2, and Off.
Specifies whether COM1, COM2, or Remote Access
Device has access to the external serial connector for
serial communications.
Displays the failsafe baud rate used for console
redirection when the baud rate cannot be negotiated
automatically with the remote terminal. This rate
should not be adjusted.
Select either VT 100/VT 220 or ANSI.
Enables or disables BIOS console redirection after your
system boots to the operating system.
52Using the System Setup Program
Page 53
System Security Screen
Table 2-8 lists the options and descriptions for the information fields that
appear on the System Security screen.
NOTE: Systems shipping in China are not equipped with TPM.
Table 2-8. System Security Screen Options
OptionDescription
System PasswordDisplays the current status of your system's password
security feature and allows you to assign and verify a new
system password.
NOTE: See "Using the System Password" on page 56 for
instructions on assigning a system password and using or
changing an existing system password.
Setup PasswordRestricts access to the System Setup program in the same
way that you restrict access to your system using the
system password feature.
NOTE: See "Using the Setup Password" on page 59 for
instructions on assigning a setup password and using or
changing an existing setup password.
Password StatusSetting the Setup Password option to Enabled prevents
the system password from being changed or disabled at
system start-up.
To lock the system password, assign a setup password in
the Setup Password option and then change the Pa ssword Status option to Locked. In this state, you cannot change
the system password using the System Password option
and it cannot be disabled at system start-up by pressing
<Ctrl><Enter>.
To unlock the system password, enter the setup password
in the Setup Password field and then change the Password Status option to Unlocked. In this state, you
can disable the system password at system start-up by
pressing <Ctrl><Enter> and then change the password
using the System Password option.
Using the System Setup Program53
Page 54
Table 2-8. System Security Screen Options (continued)
OptionDescription
TPM Security
(Off default)
Sets the reporting of the Trusted Platform Module
(TPM) in the system.
NOTE: The TPM is a microchip that is integrated into the
system board, and it can be used by both operating systems
and programs. It is capable of creating, storing, and
protecting cryptographic keys. See support.dell.com for
additional TPM documentation.
When set to Off (default), presence of the TPM is not
reported to the operating system.
When set to On with Pre-boot Measurements, the
system reports the TPM to the operating system and
stores the pre-boot measurements (compliant with
Trusted Computing Group standards) to the TPM during
POST.
When set to On without Pre-boot Measurements, the
system reports the TPM to the operating system and
bypasses pre-boot measurements.
TPM ActivationChanges the operational state of the TPM.
When set to Activate, the TPM is enabled and activated
at default settings.
When set to Deactivate, the TPM is disabled and
deactivated.
The No Change state initiates no action. The operational
state of the TPM remains unchanged (all user settings for
the TPM are preserved).
NOTE: This field is read-only when TPM Security is set to
Off.
54Using the System Setup Program
Page 55
Table 2-8. System Security Screen Options (continued)
OptionDescription
TPM Clear
(No default)
NOTICE: Clearing the TPM will cause loss of all
encryption keys in the TPM. This option will prevent
booting to the operating system and will result in loss
of data if the encryption keys cannot be restored. Be
sure to back up the TPM keys prior to enabling this
option.
When set to Yes , all the contents of the TPM are cleared.
NOTE: This field is read-only when TPM Security is set to
Off.
Power Button
(Enabled default)
Turns system's power off and on. On an
operating system, the system performs an orderly shutdown
before power is turned off.
The button is enabled in the System Setup program.
When disabled, the button can only turn on system
power.
NOTE: You can still turn on the system by using the power
button, even if the Power Button option is set to Disabled.
NMI Button
(Disabled default)
AC Power Recovery
(Last default)
NOTICE: Use the NMI button only if directed to do so
by qualified support personnel or by the operating
system's documentation. Pressing this button halts
the operating system and displays a diagnostic
screen.
Sets the NMI feature On or Off.
Determines how the system reacts when power is restored
to the system. If system is set to Last, the system returns
to the last power state. On turns on the system after
power is restored. When set to Off, the system remains
off after power is restored.
ACPI-compliant
Using the System Setup Program55
Page 56
Exit Screen
After you press <Esc> to exit the System Setup program, the Exit screen
displays the following options:
•
Save Changes and Exit
•Discard Changes and Exit
•Return to Setup
System and Setup Password Features
NOTICE: The password features provide a basic level of security for the data on
your system. If your data requires more security, use additional forms of protection,
such as data encryption programs.
NOTICE: Anyone can access the data stored on your system if you leave the
system running and unattended without having a system password assigned. If you
leave your system unlocked, someone can disable the password by changing a
jumper setting.
Your system is shipped to you without the system password feature enabled. If
system security is a concern, operate your system only with system password
protection.
To change or delete an existing password, you must know the password (see
"Deleting or Changing an Existing System Password" on page 58). If you
forget your password, you cannot operate your system or change settings in
the System Setup program until a trained service technician changes the
password jumper setting to disable the passwords, and erases the existing
passwords. This procedure is described in "Disabling a Forgotten Password" on
page 203.
Using the System Password
After a system password is assigned, only those who know the password have
full use of the system. When the System Password option is set to Enabled,
the system prompts you for the system password after the system starts.
Assigning a System Password
Before you assign a system password, enter the System Setup program and
check the System Password option.
56Using the System Setup Program
Page 57
When a system password is assigned, the setting shown for the System
Password option is Enabled. If the setting shown for the Password Status is
Unlocked, you can change the system password. If the Password Status
option is Locked, you cannot change the system password. When the system
password feature is disabled by a jumper setting, the system password is
Disabled, and you cannot change or enter a new system password.
When a system password is not assigned and the password jumper on the
system board is in the enabled (default) position, the setting shown for the
System Password option is Not Enabled and the Password Status field is
Unlocked. To assign a system password:
1
Verify that the
2
Highlight the
3
Type your new system password.
Password Status
System Password
option is set to
Unlocked
.
option and press <Enter>.
You can use up to 32 characters in your password.
As you press each character key (or the spacebar for a blank space), a
placeholder appears in the field.
The password assignment is not case-sensitive. However, certain key
combinations are not valid. To erase a character when entering your
password, press <Backspace> or the left-arrow key.
NOTE: To escape from the field without assigning a system password, press
<Esc> at any time prior to completing step 5, or press <Enter> to move to
another field.
4
Press <Enter>.
5
To confirm your password, type it a second time and press <Enter>.
The setting shown for the
System Password
changes to
Enabled
. Exit the
System Setup program and begin using your system.
6
Either restart your system now for your password protection to take effect
or continue working.
NOTE: Password protection does not take effect until you restart the system.
Using Your System Password to Secure Your System
NOTE: If you have assigned a setup password (see "Using the Setup Password" on
page 59), the system accepts your setup password as an alternate system
password.
Using the System Setup Program57
Page 58
When the Password Status option is set to Unlocked, you have the option to
leave the password security enabled or to disable the password security.
To leave the password security enabled:
1
Turn on or restart your system by pressing <Ctrl><Alt><Del>.
2
Type your password and press <Enter>.
To disable the password security:
1
Turn on or restart your system by pressing <Ctrl><Alt><Del>.
2
Type your password and press <Ctrl><Enter>.
When the Password Status option is set to Locked after turning on or
restarting your system, type your password and press <Enter> at the prompt.
After you type the correct system password and press <Enter>, your system
operates as usual.
If an incorrect system password is entered, the system displays a message and
prompts you to re-enter your password. You have three attempts to enter the
correct password. After the third unsuccessful attempt, the system displays an
error message showing the number of unsuccessful attempts and that the
system has halted and will shut down. This message can alert you to an
unauthorized person attempting to use your system.
Even after you shut down and restart the system, the error message continues
to be displayed until the correct password is entered.
NOTE: You can use the Password Status option in conjunction with the System
Password and Setup Password options to further protect your system from
unauthorized changes.
Deleting or Changing an Existing System Password
1
When prompted, press <Ctrl><Enter> to disable the existing system
password.
If you are asked to enter your setup password, contact your network
administrator.
2
Enter the System Setup program by pressing <F2> during POST.
3
Select the
is set to
4
When prompted, type the system password.
System Security
Unlocked
.
field to verify that the
Password Status
58Using the System Setup Program
option
Page 59
5
Confirm that
If
Not Enabled
password has been deleted. If
Password
Not Enabled
is displayed for the
is displayed for the
System Password
Enabled
is displayed for the
System Password
option, the system
System
option.
option, press the <Alt><b> key combination to restart the
system, and then repeat steps 2 through 5.
Using the Setup Password
Assigning a Setup Password
You can assign (or change) a setup password only when the Setup Password
option is set to Not Enabled. To assign a setup password, highlight the Setup Password option and press the <+> or <–> key. The system prompts you to
enter and verify the password.
NOTE: The setup password can be the same as the system password. If the two
passwords are different, the setup password can be used as an alternate system
password. However, the system password cannot be used in place of the setup
password.
You can use up to 32 characters in your password.
As you press each character key (or the spacebar for a blank space), a
placeholder appears in the field.
The password assignment is not case-sensitive. However, certain key
combinations are not valid. To erase a character when entering your password,
press <Backspace> or the left-arrow key.
After you verify the password, the Setup Password setting changes to Enabled. The next time you enter the System Setup program, the system
prompts you for the setup password.
A change to the Setup Password option becomes effective immediately
(restarting the system is not required).
Operating With a Setup Password Enabled
If Setup Password is set to Enabled, you must enter the correct setup
password before you can modify most of the System Setup options. When
you start the System Setup program, the program prompts you to enter a
password.
Using the System Setup Program59
Page 60
If you do not enter the correct password in three attempts, the system lets you
view, but not modify, the System Setup screens—with the following
exception: If System Password is not set to Enabled and is not locked through
the Password Status option, you can assign a system password, but you cannot
disable or change an existing system password).
NOTE: You can use the Password Status option in conjunction with the Setup
Password option to protect the system password from unauthorized changes.
Deleting or Changing an Existing Setup Password
1
Enter the System Setup program and select the
2
Highlight the
password window, and press <Enter> twice to clear the existing setup
password.
The setting changes to
3
If you want to assign a new setup password, perform the steps in "Assigning
a Setup Password" on page 59.
Setup Password
Not Enabled
option, press <Enter> to access the setup
.
System Security
option.
Disabling a Forgotten Password
See "Disabling a Forgotten Password" on page 203.
Baseboard Management Controller Configuration
The Baseboard Management Controller (BMC) enables configuring,
monitoring, and recovery of systems remotely. BMC provides the following
features:
•Uses the system’s integrated NIC
•Enables fault logging and SNMP alerting
•Provides access to system event log and sensor status
•Allows control of system functions including power on and off
•Functions independently of the system’s power state or the system’s
operating system
60Using the System Setup Program
Page 61
•Provides text console redirection for system setup, text-based utilities, and
operating system consoles
NOTE: To remotely access the BMC through the integrated NIC, you must connect
the network connection to integrated NIC1.
For additional information on using BMC, see the documentation for the
BMC and systems management programs.
Entering the BMC Setup Module
1
Turn on or restart your system.
2
Press <Ctrl-E> when prompted after POST.
If your operating system begins to load before you press <Crtl-E>, allow
the system to finish booting, and then restart your system and try again.
BMC Setup Module Options
For information about the BMC Setup Module options and how to configure
the emergency management port (EMP), see the BMC User’s Guide.
Using the System Setup Program61
Page 62
62Using the System Setup Program
Page 63
Installing System Components
This section describes how to install the following system components:
•Front drive bezel
•Cooling shrouds
•Power supplies
•Hard drives
•Diskette drive
•Optical and tape drives
•Expansion cards
•SAS controller card
•RAID battery
•RAC card
•Internal USB memory key
•Expansion card fan
•System fan
•Memory
•Integrated TCP/IP Offload Engine (TOE)
•Processors
•System battery
•Chassis intrusion switch
•Power distribution board
•SAS/SATA backplane
•Control panel
•System board
Installing System Components63
Page 64
Recommended Tools
You may need the following items to perform the procedures in this section:
•#1 Phillips screwdriver
•W
rist grounding stra
p
Inside the System
In Figure 3-1, the system cover is opened to provide an interior view of the
system.
The system board can accommodate two processors, five expansion cards, and
eight memory modules. The hard drive bays provide space for up to four SAS
or SATA hard drives. Drive bays in the front of the system provide space for
an optical drive, an optional tape drive or second optical drive, an optional
diskette drive, and hot-pluggable hard drives (when available). A controller
expansion card is required for SAS hard drives. Power is supplied to the
system board and internal peripherals through either redundant power
supplies or a single non-redundant power supply.
64Installing System Components
Page 65
Figure 3-1. Inside the System
17
16
1
2
3
15
14
13
12
11
1system cover2expansion card shroud
3processor shroud4system fan
5power supplies6power distribution board shroud
7heat sink and processor8drive release latch
9
10
8
Installing System Components65
7
6
4
5
Page 66
9control panel10optical disk drive
115.25" drive bay123.5" floppy drive
13front drive bezel14expansion card fan
153.5" hard drives16system board
17system memory
Front Drive Bezel
The front drive bezel is the cover for the optional optical drive, floppy drive,
tape drive, or hot-plug hard drives (when available). To remove or install any
of these drives, you must first remove the front drive bezel.
NOTE: If you are removing or installing a hot-plug hard drive (when available), the
system may remain turned on and in the upright position when removing the front
drive bezel (see "Removing a Hot-plug Hard Drive" on page 88). If you plan to remove
or install any other system components, the system should be in the orientation
shown in Figure 3-1 (see "Opening the System" on page 68).
Removing the Front Drive Bezel
1
Using the system key, unlock the bezel.
2
Slide the lever in the direction of the arrow until it releases the bezel from
the top of the chassis (see Figure 3-2).
3
Rotate the top end of the bezel away from the chassis, and lift the bezel
out from the chassis, removing the bezel tabs from the slots as shown in
Figure 3-2.
Installing the Front Drive Bezel
1
Insert the bezel tabs into the bezel tab slots in the chassis (see Figure 3-2).
2
Firmly press the top end of the bezel into the chassis until the lever locks
into place.
3
Using the system key, lock the bezel.
66Installing System Components
Page 67
Figure 3-2. Removing and Installing the Front Drive Bezel
4
1
3
1lever2front drive bezel
3bezel tabs (2)4bezel tab slots (2)
2
Removing an Insert on the Front Drive Bezel
If you install a drive in the 3.5-inch or 5.25-inch drive bays, first remove the
corresponding insert on the front drive bezel. From the back of the bezel,
squeeze one of the insert tabs inward to unhook it from the tab notch, and
pull the insert away from the bezel (see
Figure 3-3).
Installing an Insert on the Front Drive Bezel
If you remove a drive in the 3.5-inch or 5.25-inch drive bays, replace the
corresponding insert on the front drive bezel. From the back of the bezel,
one of the insert tabs into a tab notch on the bezel,
bezel until the opposite tab snaps into place (see
Installing System Components67
and push the insert into the
Figure 3-3).
fit
Page 68
Figure 3-3. Removing and Installing a Front Drive Bezel Insert
5
4
1front drive bezel2drive bezel insert
3tab notch4insert tab
5screws for an optional
5.25-inch drive (3)
1
2
3
Opening the System
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the system and protecting against electrostatic
discharge.
1
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and peripherals.
2
Press the power button to ground the system board.
3
Rotate the system feet inward (see Figure 3-4).
68Installing System Components
Page 69
4
Lay the system on its side as shown in Figure 3-4.
5
To remove the system cover, turn the latch release lock on the cover latch
counterclockwise to the unlocked position. See Figure 3-4.
6
Lift up the cover latch. See Figure 3-4.
7
Grasp the cover on both sides and carefully lift the cover away from the
system.
Figure 3-4. Opening and Closing the System
1
5
2
1latch release lock2system cover
3hook slot4cover latch
5foot
Installing System Components69
3
4
Page 70
Closing the System
1
Ensure that all internal cables are connected and folded out of the way.
2
Ensure that no tools or extra parts are left inside the system.
3
Reinstall the system cover:
a
Lift up the cover latch.
bPlace the cover on top of the system and offset the cover slightly
back so that it clears the hook slots and lays
chassis.
c
Push the latch down to lever the cover into the closed position.
d
Turn the latch release lock clockwise to the locked position. See
See Figure 3-4.
Figure 3-4.
4
Place the system upright and on its feet on a flat, stable surface.
5
Rotate the system feet outward (see Figure 3-4).
6
Reattach any peripherals, then connect the system to the electrical outlet.
7
Turn on the system and attached peripherals.
After you open and close the cover, the chassis intrusion detector, if
enabled, causes the following message to appear on the screen at the next
system start-up:
Alert! Cover was previously opened.
flat o
n the system
To reset the chassis intrusion detector, press <F2> to enter the System
8
Setup program. See "Entering the System Setup Program" on page 43.
NOTE: If a setup password has been assigned by someone else, contact your
network administrator for information on resetting the chassis intrusion
detector.
70Installing System Components
Page 71
Removing and Installing Blank Drive EMI Fillers
Depending on the configuration of your system, a blank drive EMI filler
might be installed in place of an optical or diskette drive. These are essential
for airflow efficiency and for electromagnetic interference (EMI) protection.
You must remove the blank drive EMI filler if you decide to replace it with an
optional diskette or optical drive. Squeeze the filler tabs, and pull the filler
out of the chassis. See Figure 3-5.
To replace the blank drive EMI filler, push the filler into the slot on the
chassis until the filler tabs lock into place.
Figure 3-5. Removing and Installing a Blank Drive EMI Filler
1
2
1filler tabs2blank drive EMI filler
Installing System Components71
Page 72
Cooling Shrouds
The system contains two internal cooling shrouds for directing airflow from
the fans to system components. The processor cooling shroud directs air over
the system processor(s) and memory modules, and the expansion card cooling
shroud directs air over the expansion cards.
NOTICE: Never operate your system with either shroud removed. Overheating of
the system can develop quickly resulting in a shutdown of the system and the loss of
data.
Removing the Expansion Card Shroud
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the system and protecting against electrostatic
discharge.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet and peripherals.
2
Open the system. See "Opening the System" on page 68.
3
Press the shroud latch in the direction of the arrow. Holding the shroud by
the gripping points, lift the shroud upward and away from the back of the
system until the shroud tabs are free from the tab slots. See Figure 3-6.
Removing the Processor Shroud
CAUTION: The DIMMs and heat sinks are hot to the touch for some time after the
system has been powered down. Allow the DIMMs and heat sinks to cool before
handling them.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet and peripherals.
2
Open the system. See "Opening the System" on page 68.
3
Remove the expansion card shroud. See "Removing the Expansion Card
Shroud" on page 72.
4
If present, disconnect the floppy drive and IDE ribbon cables from the
system board. Remove the cables from under the ribbon cable slot and lay
the cables away from the processor shroud.
72Installing System Components
Page 73
Figure 3-6. Removing and Installing the Expansion Card and Processor Shrouds
Disconnect the SATA cable(s) from the system board and remove the
cable(s) from the cable guides. Lay the SATA cables away from the
processor shroud.
6
If present, disconnect any SAS cables from the SAS card to the hard drives
and remove the cables from the cable guides. Lay the SAS cables away
from the processor shroud.
7
Disconnect all power cables to any drives in the system.
8
Pull the release latch in the direction of the arrow. Holding the latch and
the shroud touch point, lift the shroud up and out of the chassis. See
Figure 3-6.
Installing the Processor Shroud
1
Carefully lower the shroud into the chassis, inserting the front shroud lip
under the shroud alignment guide, and inserting the shroud alignment
tabs into the tab slots in the chassis. Make sure that no cables are pinned
under the bottom edges of the shroud, and press down on the shroud until
the shroud latch locks into place. See Figure 3-6.
2
Route the SATA cable(s) under the cable guides, and connect the SATA
cables to the SATA connectors on the system board. See Figure 3-11 for
SATA hard drive cable-routing guidelines and Figure 3-22 for SATA optical
drive cable-routing guidelines.
3
Route the ribbon cables under the ribbon cable slot, and connect the
cables to the connectors on the system board. See Figure 3-17 for ribbon
cable routing guidelines.
4
If applicable, route the SAS-card cables through the shroud cable guides,
and connect the cables to the hard drives. See Figure 3-12 for cable routing
guidelines.
74Installing System Components
Page 75
5
Install the expansion card shroud. See "Installing the Expansion Card
Shroud" on page 75.
6
Close the system. See "Closing the System" on page 70.
7
Place the system upright and on its feet on a flat, stable surface.
8
Reattach any peripherals, then connect the system to the electrical outlet.
9
Turn on the system and attached peripherals.
Installing the Expansion Card Shroud
1
Insert the rear shroud alignment tabs into the rear shroud tab slots, and
then lower the shroud into the chassis. Align the front shroud alignment
tab with the front shroud tab slot, and press downward on the shroud to
lock the latch into place. See Figure 3-6.
2
Close the system. See "Closing the System" on page 70.
3
Place the system upright and on its feet on a flat, stable surface.
4
Reattach any peripherals, then connect the system to the electrical outlet.
5
Turn on the system and attached peripherals.
Power Supplies
Depending on your configuration, your system supports up to two hotpluggable redundant power supplies rated at 675 W, or a single
non-redundant power supply rated at 650 W.
If your system has redundant power supplies, see "Removing a Redundant
Power Supply" on page 76 or "Installing a Redundant Power Supply" on
page 77. If your system has a non-redundant power supply see "Removing a
Non-redundant Power Supply" on page 78 or "Installing a Non-redundant
Power Supply" on page 81.
If two redundant power supplies are installed, the second power supply
provides power redundancy. In redundant mode, the system distributes the
power load across both power supplies to maximize efficiency. When a power
supply is removed with the system powered on, the full power load is picked
up by the remaining power supply.
Installing System Components75
Page 76
Removing a Redundant Power Supply
NOTICE: The system requires one power supply to operate the system normally. On
power-redundant systems, remove and replace only one power supply at a time in a
system that is powered on.
NOTICE: If you are replacing a redundant power supply while your system is
running, make sure that both the power supply status and the AC line status LEDs
are green before removing the power supply. See Figure 1-3 to identify the power
supply LEDs. If one or both of the LEDs are not green, see "Troubleshooting
Redundant Power Supplies" on page 171.
1
If your system has a single hot-plug power supply, turn off the system and
all attached peripherals. For a redundant system, you can leave the system
running and proceed to the next step.
2
Disconnect the power cable from the power source.
3
Disconnect the power cable from the power supply and remove the cable
from the cable retention bracket.
4
Release the locking tab on the power supply by pressing in toward the
center of the power supply, and rotate the power-supply handle up until
the power supply is released from the chassis. See Figure 3-7.
5
Pull the power supply straight out to clear the chassis.
76Installing System Components
Page 77
Figure 3-7. Removing and Installing a Redundant Power Supply
1
2
3
1locking tab2power-supply handle
3cable retention bracket
Installing a Redundant Power Supply
1
With the power-supply handle in the extended position, slide the new
power supply into the chassis. See Figure 3-7.
2
Rotate the handle down until it is completely flush with the power-supply
faceplate and the locking tab engages. See Figure 3-7.
Installing System Components77
Page 78
3
Connect the power cable to the power supply.
a
Route the power cable into the cable retention bracket from the power
supply side of the bracket (see Figure 3-7).
b
Loop the cable from the cable retention bracket up to the power plug
at the back of the power supply, and connect the cable.
c
Plug the other end of the cable into a power distribution unit (PDU)
or power outlet.
NOTE: After installing a new power supply, allow several seconds for the system to
recognize the power supply and determine whether it is working properly. The
power supply status indicator will turn green to signify that the power supply is
functioning properly. See Figure 1-3.
Removing a Non-redundant Power Supply
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the system and protecting against electrostatic
discharge.
1
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and peripherals.
2
Open the system. See "Opening the System" on page 68.
3
Remove the expansion card shroud. See "Removing the Expansion Card
Shroud" on page 72.
4
Remove the processor shroud. See "Removing the Processor Shroud" on
page 72.
5
Depending on your system configuration, disconnect the power cables
from the following components where applicable (see Figure 6-1for
connector locations):
•PWR1 connector on the system board
•PWR2 connector on the system board
•PWR3 connector on the system board
•BP_PWR connector on the optional SAS/SATA backplane
•Hard drives
•Diskette drive
78Installing System Components
Page 79
•Tape backup unit
•Optical drives
6
Remove the two screws that secure the power supply to the system. See
Figure 3-8.
7
Press the power supply release tab, and slide the power supply out from the
back of the system. See Figure 3-8.
8
If you plan to replace a non-redundant power supply with redundant power
supplies, you will need to replace the power supply cage cover with the
power supply distribution board and its shroud.
a
Remove the power supply cage cover by pulling the blue release pins
until they unlock from the power supply cage, and lift the cover out of
the chassis. See Figure 3-41.
b
Install the power supply distribution board and its shroud. See
"Installing the Power Supply Distribution Board" on page 147.
Installing System Components79
Page 80
Figure 3-8. Removing and Installing a Non-redundant Power Supply
1
2
3
4
5
1system top2power supply distribution board
shroud
3power supply release tab4non-redundant power supply
5screws (2)
80Installing System Components
Page 81
Installing a Non-redundant Power Supply
1
If you are installing a non-redundant power supply to replace redundant
power supplies, you will need to replace the power supply distribution
board with the power supply cage cover.
a
Remove the power supply distribution board. See "Removing the
Power Supply Distribution Board" on page 143.
b
Install the power supply cage cover by pressing the cover into the
power supply cage until the retention pins lock into place. See
Figure 3-41.
2
Slide the power supply into the back of the system until the power supply
release tab snaps into place. See Figure 3-8.
3
Install the two Phillips screws to secure the power supply to the system.
See Figure 3-8.
4
Depending on your system configuration, connect the following power
cables:
•PWR1 connector on the system board
•PWR2 connector on the system board
•PWR3 connector on the system board
•BP_PWR connector on the optional SAS/SATA backplane
•Hard drives
•Diskette drive
•Tape backup unit
•Optical drives
5
Install the processor shroud. See "Installing the Processor Shroud" on
page 74.
6
Install the expansion card shroud. See "Installing the Expansion Card
Shroud" on page 75.
7
Close the system. See "Closing the System" on page 70.
8
Place the system upright and on its feet on a flat, stable surface.
9
Reattach any peripherals, then connect the system to the electrical outlet.
10
Turn on the system and attached peripherals.
Installing System Components81
Page 82
Hard Drives
NOTE: The system’s drive configuration must consist of all SATA hard drives or all
SAS hard drives. Combining SATA and SAS drives is not supported.
Hard Drive Installation Guidelines
Your system can contain up to four 3.5-inch SATA or SAS hard drives in either a
removable fixed hard drive bay (see Figure 3-9), or, when available, a leverrelease drive bay (see Figure 3-13). These drives connect either to the system
board, an optional controller card, or a SAS/SATA backplane. SAS or SATA
drives can be hot-pluggable only if your system has a lever-release drive bay.
You may need to use different programs than those provided with the
operating system to partition and format SAS or SATA hard drives.
NOTICE: Do not turn off or restart your system while the drive is being formatted.
Doing so can cause a drive failure.
When you format a hard drive, allow enough time for the formatting to be
completed. Be aware that high-capacity hard drives can take a number of
hours to format.
Removing a Hard Drive
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the system and protecting against electrostatic
discharge.
1
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and peripherals.
2
Open the system. See "Opening the System" on page 68.
3
Disconnect the blue data cable and the power cable from the hard drive in
the drive bay.
4
Press the blue carrier release tabs on each side of the hard-drive bracket
toward each other and slide the drive and its bracket up and out of the bay.
See Figure 3-9.
82Installing System Components
Page 83
Figure 3-9. Removing and Installing a Hard Drive
2
1
3
4
1hard drive2data cable
3power cable4carrier release tab (2)
NOTE: If you do not intend to replace the drive, it is recommended that you remove
the drive from the guide bracket (see Figure 3-10) and insert the empty guide
bracket back into the drive bay. This eliminates the likelihood that the empty bracket
will be misplaced or improperly stored while not in use.
5
Close the system. See "Closing the System" on page 70.
6
Place the system upright and on its feet on a flat, stable surface.
7
Reattach any peripherals, then connect the system to the electrical outlet.
8
Turn on the system and attached peripherals.
Installing System Components83
Page 84
Installing a Hard Drive
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the system and protecting against electrostatic
discharge.
1
Unpack the replacement hard drive and prepare it for installation.
2
Check the documentation for the hard drive to verify that the drive is
configured for your system.
3
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and peripherals.
4
Open the system. See "Opening the System" on page 68.
5
If you are replacing a hard drive, remove the drive that you are replacing.
See "Removing a Hard Drive" on page 82.
If there is a hard-drive bracket in the empty hard-drive bay, remove the
bracket by pressing the two carrier release tabs toward each other and
pulling it up and out of the drive bay. See Figure 3-9.
If a replacement hard drive does not have the hard-drive bracket attached,
remove the bracket from the old drive.
6
Snap the new drive into the guide bracket. See Figure 3-10.
7
Insert the guide bracket assembly into the drive bay until it snaps into
place. See Figure 3-9.
84Installing System Components
Page 85
Figure 3-10. Installing a Hard Drive in a Drive Bracket
1
1hard drive2hard-drive bracket
NOTICE: SAS drives and SATA drives cannot be mixed in the system. The drives
must be either SATA or SAS hard drives.
NOTE: The SAS or SAS/RAID controller card must be installed in PCIe SLOT2. See
Figure 6-1
8
Connect the power cable to the hard drive.
9
Connect the data cable to the hard drive:
.
•For connection to the integrated SATA controller (SATA hard drives
only), connect the SATA data cable to the SATA_A (first drive) and
SATA_B (second drive) connectors on the system board. See
Figure 3-11. See Figure 6-1 for the location of the hard drive
connectors on the system board.
•For connection to a SAS or SAS/RAID controller expansion card (SAS
or SATA hard drives), connect the data cables from the controller card
and the power cables as shown in Figure 3-12.
Controller Card
" on page 111
for instructions about installing the
See "Installing a SAS
card.
2
Installing System Components85
Page 86
Figure 3-11. Cabling SATA Hard Drives to the Integrated SATA Controller
8
7
1
2
3
4
6
1processor shroud2shroud cable guides (4)
3SATA power cables4drive bay release latch
5SATA_A cable to primary hard drive6SATA_B cable to secondary hard
drive
7SATA_B cable to system board8SATA_A cable to system board
86Installing System Components
5
Page 87
Figure 3-12. Cabling SAS or SATA Hard Drives to a SAS Controller Expansion Card
8
7
1
6
5
1processor shroud2shroud cable guides
3SAS power cables4drive release latch
5SAS connector to hard drive6SAS data cables
7SAS controller card8connector to SAS controller card
10
Ensure that all connectors are properly cabled and firmly seated.
11
Close the system. See "Closing the System" on page 70.
12
Place the system upright and on its feet on a flat, stable surface.
13
Reattach any peripherals, then connect the system to the electrical outlet.
Installing System Components87
2
3
4
Page 88
14
Turn on the system and attached peripherals.
See the documentation that came with the drive for instructions on
installing any software required for drive operation.
15
Press <F2> to enter the System Setup program (see "Entering the System
Setup Program" on page 43), and ensure that the drive’s controller is
enabled.
16
Exit the System Setup program and restart the system.
17
Partition and logically format the drive.
See the documentation for your operating system for instructions.
18
(Optional) Test the hard drive by running the system diagnostics. See
"Using Dell PowerEdge Diagnostics" on page 193.
19
If the drive you just installed is the primary drive, install your operating
system on the hard drive.
Removing a Hot-plug Hard Drive
When available, your system may have an optional lever-release drive bay,
providing space for up to four hot-plug SAS or four hot-plug SATA hard drives.
The hard drives plug into the SAS/SATA backplane, and they
special hot-plug drive carriers that fit in the lever release drive bays.
1 Remove the front drive bezel, if attached. See "Removing the Front
Drive Bezel
2
From the RAID management software, prepare the drive for removal a
wait until the hard-drive indicators on the drive carrier signal that the
drive can be removed safely.
documentation for information about hot-plug drive removal.
If the drive has been online, the green
the drive is powered down. When both drive indicators are off, the drive
is ready for removal.
" on page 66
.
See your SAS/RAID controller
activity/
fault indicator will flash as
are supplied in
nd
3 Open the drive carrier release handle to release the drive. See
Figure 3-13
4
Slide the hard drive out until it is free of the drive bay.
5
If you do not replace the hard drive, insert a drive blank in the vacated
drive bay. See "Installing a Hot-plug Hard Drive Blank" on page 91.
88Installing System Components
.
Page 89
NOTICE: To maintain proper system cooling, all empty hard-drive bays must have
drive blanks installed.
Figure 3-13. Removing and Installing a Hot-plug Hard Drive
2
1
1hard-drive carrier handle2lever-release drive bay
Installing a Hot-plug Hard Drive
NOTE: It is recommended that you use only drives that have been tested and
approved for use with the SAS/SATA backplane.
NOTICE: Not all operating systems support hot-plug drive installation. See the
documentation supplied with your operating system.
1 Remove the front drive bezel, if attached. See "Removing the Front
Drive Bezel
2
If a drive blank is present in the bay, remove it. See "Removing a Hot-plug
" on page 66
Hard Drive Blank" on page 91.
.
Installing System Components89
Page 90
3
If you are replacing a hot-plug hard drive, remove the drive that you are
replacing. See "Removing a Hot-plug Hard Drive" on page 88.
If a replacement hard drive does not have the lever-release hard drive
bracket attached, remove the bracket from the old drive and install it on
the new drive. See Figure 3-14.
The SAS/SATA hard-drive bracket has mounting holes to enable either a
"SAS" or "SATA" mounting position, depending on your hard drive type.
See Figure 3-14.
Figure 3-14. Removing and Installing a Lever-release Hard Drive Bracket
23
4
1
1mounting holes2screws (4)
3drive bracket4hard drive
4
Install the hot-plug hard drive.
a
Open the handle on the hard-drive carrier.
b
Insert the hard-drive carrier into the drive bay until the carrier
contacts the backplane.
c
Close the handle to lock the drive in place.
90Installing System Components
Page 91
5 Install the front drive bezel. See
page 66
.
"Installing the Front Drive Bezel" on
Removing a Hot-plug Hard Drive Blank
NOTICE: To maintain proper system cooling, all empty hot-plug hard-drive bays
must have drive blanks installed. If you remove a hot-plug hard drive from the
system and do not reinstall it, you must replace the drive with a drive blank.
Remove the drive blank as you would the hot-plug hard drive:
1 Remove the front bezel, if attached. See "Removing the Front Drive
Bezel" on page 66.
2 Open the hot-plug drive blank release handle to release the blank. See
Figure 3-13
3
Slide the drive blank out until it is free of the drive bay.
.
Installing a Hot-plug Hard Drive Blank
Install the drive blank as you would a hot-plug hard drive:
1 Remove the front bezel, if attached. See "Removing the Front Drive
" on page 66
Bezel
2
Open the handle on the drive blank.
3
Insert the drive blank into the drive bay until the blank is fully seated.
4
Close the handle to lock the blank in place.
5 Install the front bezel. See "Installing the Front Drive Bezel
.
" on page 66.
Diskette Drive
The 3.5-inch drive bay supports an optional standard diskette drive.
Installing System Components91
Page 92
Removing the Diskette Drive
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the system and protecting against electrostatic
discharge.
1
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and peripherals.
2
Open the system. See "Opening the System" on page 68.
3
Remove the front drive bezel. See
page 66.
4
Disconnect the power and data cables from the diskette drive.
5
Slide the drive release latch in the direction of the arrow. See Figure 3-15.
6
Hold the latch in position and slowly pull the drive out of the bay.
"Removing the Front Drive Bezel
" on
92Installing System Components
Page 93
Figure 3-15. Removing or Installing a Diskette Drive
2
1
3
4
1diskette drive2diskette drive shoulder screws
3drive bay screw slots4drive release latch
7
If you are permanently removing the drive, replace the 3.5-inch insert on
the front drive bezel. See "Installing an Insert on the Front Drive Bezel" on
page 67.
If you are replacing the diskette drive, see "Installing a Diskette Drive" on
page 94.
8
Replace the front drive bezel. See
"Installing the Front Drive Bezel
page 66.
Installing System Components93
" on
Page 94
9
Close the system. See "Closing the System" on page 70.
10
Place the system upright and on its feet on a flat, stable surface.
11
Reattach any peripherals, then connect the system to the electrical outlet.
12
Turn on the system and attached peripherals.
Installing a Diskette Drive
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the system and protecting against electrostatic
discharge.
1
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and attached peripherals.
2
Open the system. See "Opening the System" on page 68.
3
Remove the expansion card shroud. See "Removing the Expansion Card
Shroud" on page 72.
4
Unpack the replacement diskette drive, and prepare it for installation.
5
Check the documentation for the drive to verify that it is configured for
your system.
6
Remove the front drive bezel. See
page 66.
7
Remove the 3.5-inch insert on the front drive bezel. See
Insert on the Front Drive Bezel
8
Remove the four shoulder screws from the back of the insert; the 3.5-inch
insert holds four screws.
9
Attach the four screws to the diskette drive as shown in Figure 3-16.
From the front of the chassis, slide the drive into the drive bay until the
shoulder screws fit into their slots and snap securely into the sliding plate.
11
Connect the power cable to the drive.
12
Connect the data cable from the drive to the diskette drive connector
(FLOPPY) on the system board. See Figure 6-1 for the connector location.
13
Route the diskette drive data cable through the ribbon cable notch and
ribbon cable guides in the processor shroud as shown in Figure 3-17.
Installing System Components95
Page 96
Figure 3-17. Cabling the Optional Diskette Drive to the System Board
8
7
6
5
1
2
4
1ribbon cable guides2diskette drive power cable
3diskette drive4diskette drive connectors
5FLOPPY connector on system board6diskette drive data cable
7ribbon cable notch8processor shroud
96Installing System Components
3
Page 97
14
Replace the front drive bezel. See
page 66.
15
Install the expansion card shroud. See "Installing the Expansion Card
Shroud" on page 75.
16
Close the system. See "Closing the System" on page 70.
17
Place the system upright and on its feet on a flat, stable surface.
18
Reattach any peripherals, then connect the system to the electrical outlet.
19
Turn on the system and attached peripherals.
20
Enter the System Setup program and ensure that the drive’s controller is
enabled. See "Using the System Setup Program" on page 43.
21
(Optional) Test the drive by running the system diagnostics. See "Running
the System Diagnostics" on page 193.
"Installing the Front Drive Bezel
" on
Optical and Tape Drives
In the two 5.25-inch drive bays, you can install optical (SATA or PATA) or
tape drives (SATA, SAS, or SCSI).
Removing an Optical or Tape Drive
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the system and protecting against electrostatic
discharge.
1
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and peripherals.
2
Open the system. See "Opening the System" on page 68.
3
Remove the front drive bezel. See
page 66.
4
Disconnect the power and data cables from the back of the drive. See
Figure 3-18 for disconnecting SCSI or PATA connections and Figure 3-19
for disconnecting SATA or SAS connections.
"Removing the Front Drive Bezel
" on
Installing System Components97
Page 98
5
Slide the drive release latch in the direction of the arrow to release the
shoulder screws.
6
Slide the drive out to remove it from the drive bay.
Figure 3-18. Removing and Installing an Optical or Tape Drive (SCSI or PATA
Connection)
6
5
4
1drive release latch2drive bay screw slots
3drive alignment screws4optical/tape drive
5data cable6power cable
1
3
2
98Installing System Components
Page 99
Figure 3-19. Removing and Installing an Optical Drive (SATA Connection)
6
5
4
1
2
3
1drive release latch2drive bay screw slots
3drive alignment screws4optical drive
5data cable6power cable
Installing System Components99
Page 100
Figure 3-20. Removing and Installing a Tape Drive (SAS Connection)
5
4
3
1
2
1drive release latch2drive bay screw slots
3drive alignment screws4SAS tape drive
5SAS cable
7
If you are installing another drive in the bay, see "Installing an Optical or
Tape Drive" on page 101.
8
If the drive is being permanently removed, install an insert on the front
drive bezel. See
"Installing an Insert on the Front Drive Bezel
page 67.
9
Replace the front drive bezel. See
"Installing the Front Drive Bezel
page 66.
100Installing System Components
" on
" on
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