Dell T605, DR715 User Manual

Dell™ PowerEdge™ T605 Systems

Hardware Owner’s Manual

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your system.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, P owerEdge, and Dell OpenMana ge are trademarks of Dell Inc.; AMD and AMD Opteron are re gistered trademarks and AMD PowerNow! is a trademark of Advanced Micro Devices; Microsoft, Windows, W indows Server , and MS-DOS are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; EMC is a registered trademark of EMC Corporation; Red Hat and Red Hat Linux are registered trademarks of Red Hat Inc.; UNIX is a registered trademark of The Open Group in the United States and other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model SCM

January 2008 P/N DR715 Rev. A00

1 About Your System . . . . . . . . . . . . . . . . . . 11

Other Information You May Need . . . . . . . . . . . . 11

Accessing System Features During Startup

Front-Panel Features and Indicators

Back-Panel Features and Indicators

Connecting External Devices

Power Indicator Codes

NIC Indicator Codes

LCD Status Messages

. . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . 18

. . . . . . . . . . 13

. . . . . . . . . . 15

. . . . . . . . . . . . 16

Solving Problems Described by LCD Status Messages

Removing LCD Status Messages

System Messages

Warning Messages

Diagnostics Messages

Alert Messages

. . . . . . . . . . . . . . . . . . . . . . 31

. . . . . . . . . . 32

. . . . . . . . . . . . . . . . . . . . 32

. . . . . . . . . . . . . . . . . . . 41

. . . . . . . . . . . . . . . . . 41

. . . . . . . . . . . . . . . . . . . . . 41

. . . . . . . 12

Contents 3

2 Using the System Setup Program . . . . . 43

Entering the System Setup Program . . . . . . . . . . . 43

Responding to Error Messages

Using the System Setup Program

. . . . . . . . . . . 43

. . . . . . . . . . 44

System Setup Options

Main Screen

Memory Information Screen

CPU Information Screen

SATA Configuration Screen

Integrated Devices Screen

Serial Communication Screen

System Security Screen

Exit Screen

System and Setup Password Features

Using the System Password

Using the Setup Password

Disabling a Forgotten Password

. . . . . . . . . . . . . . . . . . 44

. . . . . . . . . . . . . . . . . . . . 44

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. . . . . . . . . . . . . 59

. . . . . . . . . . . . . 60

Baseboard Management Controller Configuration

Entering the BMC Setup Module

BMC Setup Module Options

. . . . . . . . . . . . . . . . . . . . . . . 60

. . . . . . . . . . 61

. . . . . . . . . . . . 61

3 Installing System Components . . . . . . . 63

4 Contents

Recommended Tools . . . . . . . . . . . . . . . . . . . 64

Inside the System

Front Drive Bezel

Removing the Front Drive Bezel

Installing the Front Drive Bezel

. . . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . . . . 66

. . . . . . . . . . 66

. . . . . . . . . . . 66

Removing an Insert on the Front Drive Bezel . . . 67

Installing an Insert on the Front Drive Bezel

. . . . 67

Opening the System

Closing the System

. . . . . . . . . . . . . . . . . . . 68

. . . . . . . . . . . . . . . . . . . . 70

Removing and Installing Blank Drive EMI Fillers

Cooling Shrouds

Removing the Expansion Card Shroud

Removing the Processor Shroud

Installing the Processor Shroud

Installing the Expansion Card Shroud

Power Supplies

Removing a Redundant Power Supply

Installing a Redundant Power Supply

. . . . . . . . . . . . . . . . . . . . . 72

. . . . . . . 72

. . . . . . . . . . 72

. . . . . . . . . . 74

. . . . . . . 75

. . . . . . . . . . . . . . . . . . . . . 75

. . . . . . . 76

. . . . . . . 77

Removing a Non-redundant Power Supply

Installing a Non-redundant Power Supply

Hard Drives

. . . . . . . . . . . . . . . . . . . . . . . . 82

Hard Drive Installation Guidelines

Removing a Hard Drive

Installing a Hard Drive

. . . . . . . . . . . . . . . 82

. . . . . . . . . . . . . . . 84

Removing a Hot-plug Hard Drive

Installing a Hot-plug Hard Drive

. . . . . . . . . 82

. . . . . . . . . . 88

. . . . . . . . . . 89

Removing a Hot-plug Hard Drive Blank

Installing a Hot-plug Hard Drive Blank

. . . . . . . 91

. . . . . . 91

. . . . 71

. . . . 78

. . . . . 81

Diskette Drive

. . . . . . . . . . . . . . . . . . . . . . 91

Removing the Diskette Drive

Installing a Diskette Drive

. . . . . . . . . . . . 92

. . . . . . . . . . . . . 94

Contents 5

Optical and Tape Drives . . . . . . . . . . . . . . . . . 97

Removing an Optical or Tape Drive

Installing an Optical or Tape Drive

. . . . . . . . . 97

. . . . . . . . 101

Expansion Cards

Removing an Expansion Card

Installing an Expansion Card

SAS Controller Card

. . . . . . . . . . . . . . . . . . . . 107

. . . . . . . . . . . 107

. . . . . . . . . . . 110

. . . . . . . . . . . . . . . . . . 111

Installing a SAS Controller Card

Removing a SAS Controller Card

RAID Battery

Configuring the Boot Device

RAC Card

. . . . . . . . . . . . . . . . . . . . . . 114

Installing a RAID Battery

Removing a RAID Battery

. . . . . . . . . . . . . . . . . . . . . . . . 117

Removing the RAC Card

Installing a RAC Card

. . . . . . . . . . . . . 115

. . . . . . . . . . . . . 116

. . . . . . . . . . . . . . 117

. . . . . . . . . . . . . 117

. . . . . . . . . . . . . . . 119

Internal USB Memory Key Connector

Installing the Optional Internal USB Memory Key

Integrated TOE

. . . . . . . . . . . . . . . . . . . . 120

. . . . . . . . . . . . . . . . . . . . . 122

. . . . . . . . . 111

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. . . . . . . . . 120

6 Contents

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 122

Removing the Expansion Card Fan

Installing the Expansion Card Fan

Removing the System Fan

Installing the System Fan

System Memory

. . . . . . . . . . . . . . . . . . . . 127

. . . . . . . . . . . . . 124

. . . . . . . . . . . . . 126

. . . . . . . . 122

. . . . . . . . 124

General Memory Module Installation Guidelines

. . . . . . . . . . . . . . . . . . . . . 127

Memory Sparing Support. . . . . . . . . . . . . . 128

Installing Memory Modules

Removing Memory Modules

. . . . . . . . . . . . 130

. . . . . . . . . . . . 132

Processors

System Battery

Chassis Intrusion Switch

. . . . . . . . . . . . . . . . . . . . . . . . 133

Removing a Processor

Installing a Processor

. . . . . . . . . . . . . . . . . . . . . . 138

Replacing the System Battery

. . . . . . . . . . . . . . . 133

. . . . . . . . . . . . . . . 136

. . . . . . . . . . . 138

. . . . . . . . . . . . . . . . 141

Removing the Chassis Intrusion Switch

Installing the Chassis Intrusion Switch

Power Supply Distribution Board

. . . . . . . . . . . . 143

Removing the Power Supply Distribution

. . . . . . . . . . . . . . . . . . . . . . . . 143

Board

Installing the Power Supply Distribution

. . . . . . . . . . . . . . . . . . . . . . . . 147

Board

SAS/SATA Backplane

. . . . . . . . . . . . . . . . . . 148

Removing the SAS/SATA Backplane

Installing the SAS/SATA Backplane

Control Panel (Service-only Procedure)

Removing the Control Panel

Installing the Control Panel

. . . . . . . . . . . . 151

. . . . . . . . . . . . . 153

. . . . . . 141

. . . . . . 142

. . . . . . . . 148

. . . . . . . . 150

. . . . . . . . 151

System Board (Service Only Procedure) . . . . . . . . 153

Removing the System Board

Installing the System Board

. . . . . . . . . . . . 153

. . . . . . . . . . . . 156

Contents 7

4 Troubleshooting Your System . . . . . . . . 159

Safety First—For You and Your System . . . . . . . . 159

Start-Up Routine

Checking the Equipment

Troubleshooting External Connections

Troubleshooting the Video Subsystem

Troubleshooting the Keyboard

Troubleshooting the Mouse

Troubleshooting Serial I/O Problems

Troubleshooting a Serial I/O Device

Troubleshooting a USB Device

Troubleshooting a NIC

Troubleshooting a Wet System

Troubleshooting a Damaged System

Troubleshooting the System Battery

Troubleshooting Redundant Power Supplies

. . . . . . . . . . . . . . . . . . . . 159

. . . . . . . . . . . . . . . . 160

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. . . . . 171

Troubleshooting System Cooling Problems . . . . . . 172

Troubleshooting a Fan

. . . . . . . . . . . . . . 173

8 Contents

Troubleshooting System Memory

. . . . . . . . . . . 174

Troubleshooting an Internal USB Key

Troubleshooting a Diskette Drive

Troubleshooting an Optical Drive

. . . . . . . . . . . 177

. . . . . . . . . . . 179

Troubleshooting a SCSI Tape Drive

Troubleshooting a Hard Drive

. . . . . . . . . . . . . 181

. . . . . . . . . 176

. . . . . . . . . . 180

Troubleshooting a Hot-plug Hard Drive . . . . . . . . . 183

Troubleshooting a SAS or SAS RAID Controller

Troubleshooting Expansion Cards

Troubleshooting the Microprocessors

. . . . . . . . . . . . 187

. . . . . . . . . 189

. . . . 185

5 Running the System Diagnostics . . . . . . 193

Using Dell PowerEdge Diagnostics . . . . . . . . . . . 193

System Diagnostics Features

When to Use the System Diagnostics

Running the System Diagnostics

System Diagnostics Testing Options

Using the Custom Test Options

Selecting Devices for Testing

Selecting Diagnostics Options

Viewing Information and Results

. . . . . . . . . . . . . . 193

. . . . . . . . . . 194

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6 Jumpers and Connectors . . . . . . . . . . . 197

System Board Jumpers and Connectors . . . . . . . . 197

SAS/SATA Backplane Board Connectors

Disabling a Forgotten Password

. . . . . . . . 201

. . . . . . . . . . . . 203

7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 205

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 205

Contents 9

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

10 Contents

About Your System

This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, programs, and operating systems monitor the system and component status and alert you when a problem arises. System conditions can be reported by any of the following:

• Front or back panel indicators

• System messages

• Warning messages

• Diagnostics messages

• Alert messages

This section describes each type of message, lists the possible causes, and provides steps to resolve any problems indicated by a message. The system indicators and features are illustrated in this section.

Other Information You May Need

CAUTION: The Product Information Guide provides important safety and

regulatory information. Warranty information may be included within this document or as a separate document.

• The

• CDs included with your system provide documentation and tools for

• Systems management software documentation describes the features,

• Operating system documentation describes how to install (if necessary),

• Documentation for any components you purchased separately provides

Getting Started Guide

up your system, and technical specifications.

configuring and managing your system.

requirements, installation, and basic operation of the software.

configure, and use the operating system software.

information to configure and install these options.

provides an overview of system features, setting

About Your System 11

• Updates are sometimes included with the system to describe changes to the system, software, and/or documentation.

NOTE: Always check for updates on support.dell.com and read the updates

first because they often supersede information in other documents.

• Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians.

Accessing System Features During Startup

Table 1-1 describes keystrokes that may be entered during startup to access system features. If your operating system begins to load before you enter the keystroke, allow the system to finish booting, and then restart your system and try again.

Table 1-1. Keystrokes for Accessing System Features

Keystroke Description

<F2> Enters the System Setup program (see "Entering the System Setup

Program" on page 43).

<F10> Opens the utility partition, allowing you to run the system diagnostics

(see "Running the System Diagnostics" on page 193).

<F11> Enters the boot mode selection screen, allowing you to choose a boot

device.

<F12> Starts PXE boot.

<Ctrl+E> Enters the Baseboard Management Controller (BMC) Management

Utility, which allows access to the system event log (SEL) and configuration of the remote access controller (RAC) card (see the BMC User’s Guide for more information on setup and use of BMC).

<Ctrl+C> This keystroke enters the SAS Configuration Utility (see your SAS

controller User’s Guide for more information).

<Ctrl+R> If you have the optional battery-cached SAS RAID controller, this

keystroke enters the RAID configuration utility. For more information, see the documentation for your SAS controller card.

12 About Your System

Table 1-1. Keystrokes for Accessing System Features (continued)

Keystroke Description

<Ctrl+S> If you have PXE support enabled through the System Setup Program

(see "Integrated Devices Screen" on page 51), this keystroke allows you to configure NIC settings for PXE boot. For more information, see the documentation for your integrated NIC.

Front-Panel Features and Indicators

Figure 1-1 shows the controls, indicators, and connectors located on the system's front panel. Table 1-2 provides component descriptions.

Figure 1-1. Front-Panel Features and Indicators

About Your System 13

Table 1-2. Front-Panel Components

Item Component Icon Description

1 3.5-inch drive bay Holds an optional diskette drive.

2 lower 5.25-inch drive

bay

3 upper 5.25-inch drive

bay

4 power button The power button controls the DC

Holds an optional optical or tape backup unit drive.

Holds an optical drive.

power supply output to the system.

NOTE: If you turn off the system using

the power button and the system is running an ACPI-compliant operating system, the system performs a graceful shutdown before the power is turned off. If the system is not running an ACPI-compliant operating system, the power is turned off immediately after the power button is pressed.

5 NMI button Used to troubleshoot software and

device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip.

Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.

6 System identification

button

The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the LCD panel on the front and the blue system status indicator on the back blink until one of the buttons is pushed again.

14 About Your System

Table 1-2. Front-Panel Components (continued)

Item Component Icon Description

7 LCD panel Provides system ID, status

information, and system error messages.

The LCD lights blue during normal system operation. Both the system management software and the identification buttons located on the front and back of the system can cause the LCD to flash blue to identify a particular system.

The LCD lights amber when the system needs attention, and the LCD panel displays an error code followed by descriptive text.

NOTE: If the system is connected to

AC power and an error has been detected, the LCD lights amber regardless of whether the system has been powered on.

8 USB connectors (2) Connects USB 2.0-compliant

devices to the system.

Back-Panel Features and Indicators

Figure 1-2 shows the controls, indicators, and connectors located on the system's back panel.

About Your System 15

Figure 1-2. Back-Panel Features and Indicators

1 expansion card slots (5) 2 NIC connector

3 USB connectors (5) 4 serial connector

5 video connector 6 power connector(s)

Connecting External Devices

When connecting external devices to your system, follow these guidelines:

• Most devices must be connected to a specific connector and device drivers must be installed before the device operates properly. (Device drivers are normally included with your operating system software or with the device itself.) See the documentation that accompanied the device for specific installation and configuration instructions.

• Always attach an external device while your system and the device are turned off. Next, turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise).

See "Using the System Setup Program" on page 43 for information about enabling, disabling, and configuring I/O ports and connectors.

16 About Your System

Power Indicator Codes

The power button on the front panel controls the power to the system from the system's power supplies. The power indicator lights green when the system is on.

The indicators on the redundant power supplies show whether power is present or whether a power fault has occurred (see Figure 1-3). Table 1-3 lists the power supply indicator codes.

Table 1-3. Redundant Power Supply Indicators

Indicator Function

Power supply status Green indicates that the power supply is operational and

providing DC power to the system.

Power supply fault Amber indicates a problem with the power supply.

AC line status Green indicates that a valid AC source is connected to the

power supply and is operational.

Figure 1-3. Redundant Power Supply Indicators

1 power supply status

(DC out is operational)

3 AC line status (AC in is operational)

2 power supply fault

About Your System 17

NIC Indicator Codes

Each NIC on the back panel has an indicator that provides information on network activity and link status (see Figure 1-4). Table 1-4 lists the NIC indicator codes.

Figure 1-4. NIC Indicators

1 link indicator 2 activity indicator

Table 1-4. NIC Indicator Codes

Indicator Indicator Code

Link and activity indicators are off

Link indicator is green The NIC is connected to a valid link partner on the

Activity indicator is amber blinking

The NIC is not connected to the network.

network.

Network data is being sent or received.

LCD Status Messages

The system's control panel LCD provides status messages to signify when the system is operating correctly or when the system needs attention.

The LCD lights blue to indicate a normal operating condition, and lights amber to indicate an error condition. The LCD scrolls a message that includes a status code followed by descriptive text. Table 1-5 lists the LCD status messages that can occur and the probable cause for each message. The LCD messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.

18 About Your System

CAUTION: Only trained service technicians are authorized to remove the system

cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the system, and protecting against electrostatic discharge.

NOTE: If your system fails to boot, press the System ID button for at least five

seconds until an error code appears on the LCD. Record the code, then see "Getting Help" on page 205.

Table 1-5. LCD Status Messages

Code Text Causes Corrective Actions

N/A

E1000 FAILSAFE,

E1114 Temp Ambient Ambient system

E1118 CPU Temp

E1210 CMOS Batt CMOS battery is missing, or

SYSTEM NAME

Call Support

Interface

A 62-character string that can be defined by the user in the System Setup program.

SYSTEM NAME

The displays under the following conditions:

• The system is powered on.

• The power is off and active errors are displayed.

Check the system event log for critical failure events.

temperature is out of acceptable range.

The BMC is unable to determine the processor(s) temperature status. Consequently, the BMC increases the processor fan speed to maximum as a precautionary measure.

the voltage is out of acceptable range.

This message is for information only.

You can change the system ID and name in the System Setup program (see "Entering the System Setup Program" on page 43).

See "Getting Help" on page 205.

See "Troubleshooting System Cooling Problems" on page 172.

Turn off power to the system and restart the system. If the problem persists, see "Getting Help" on page 205.

See "Troubleshooting the System Battery" on page 170.

About Your System 19

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1211 ROMB Batt RAID battery is either

missing, bad, or unable to recharge due to thermal issues.

E1214 E1216 E1217

E121A 8V PwrGd 8V voltage regulator has

E121D 1.2V VM Dual

E1227 Linear PwrGd Linear voltage regulator(s)

E1229 CPU # VCORE Processor # VCORE voltage

E122A CPU VTT PwrGd Processor # VTT voltage has

E122D CPU # VDDIO

PwrGd Specified voltage regulator

has failed.

failed.

1.2V voltage regulator for

PwrGd

1.0V PwrGd

the VM dual signal has failed.

has failed. Represents status of multiple voltage regulators used in the video and LOM circuitry.

regulator has failed.

exceeded the allowable voltage range.

Processor # VDDIO voltage has exceeded the allowable voltage range.

Reseat the RAID battery connector (see "Installing a RAID Battery" on page 115, and "Troubleshooting System Cooling Problems" on page 172).

See "Getting Help" on page 205.

Recycle power to the system or clear the SEL. If the problem persists, see "Getting Help" on page 205.

See "Getting Help" on page 205.

20 About Your System

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E122E CPU # VDDA Processor # VDDA voltage

has exceeded the allowable

See "Getting Help" on page 205.

voltage range.

E122F 2.5V PwrGd 2.5V voltage regulator has

failed.

E1231 1.2V HTCORE

PwrGd

E1232 VDD 12V PS#

PwrGd

1.2V HTCORE voltage regulator has failed.

The specified power supply has failed or has been removed from the bay while the system was on.

See "Getting Help" on page 205.

If removed, reinsert the power supply into the bay and reconnect to power. For component failures, see "Getting Help" on page 205.

E1233 Cabled PS

PwrGd

E1234 PCIX-12V

PwrGd

E1235 USB 1.8V

Linear PwrGd

E1236 VID 1.8V Mem

Linear PwrGd

E1237 VID 1.2V

Linear PwrGd

E1238 VID 1.8V

Linear PwrGd

E1239 2.5VAux LOM

Linear PwrGd

E123A 1.2VAux LOM

Linear PwrGd

Power supply voltage regulator failed.

PCI-X -12V voltage regulator has failed.

1.8V voltage regulator for the USB linear has failed.

Linear memory 1.8V voltage regulator has failed.

1.2V video voltage regulator has failed.

1.8V video voltage regulator has failed.

Aux 2.5V voltage regulator for LOM1 has failed.

1.2V voltage regulator for LOM has failed.

See "Getting Help" on page 205.

About Your System 21

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E123C Planar LOM

PwrGd

E1310 RPM Fan ## RPM of specified cooling

E1313 Fan

Redundancy

Voltage regulator for the integrated LOM has failed.

fan is out of acceptable operating range.

The system is no longer fanredundant. Another fan failure will put the system at risk of over-heating.

Recycle power to the system or clear the SEL. If the problem persists, see "Getting Help" on page 205.

See "Troubleshooting System Cooling Problems" on page 172.

Check control panel LCD for additional scrolling messages (see "Troubleshooting System Cooling Problems" on page 172).

22 About Your System

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1414 CPU #

Thermtrip

Specified microprocessor is out of acceptable temperature range and has halted operation.

See "Troubleshooting System Cooling Problems" on page 172. If the problem persists, ensure that the microprocessor heat sinks are properly installed (see "Troubleshooting the Microprocessors" on page 189).

NOTE: The LCD continues

to display this message until the system’s power cable is disconnected and reconnected to the AC power source, or the SEL is cleared using either Server Assistant or the BMC Management Utility. See the Dell OpenManage™

Baseboard Management Controller User’s Guide for

information about these utilities.

E1418 CPU #

Presence

E141C CPU Mismatch Processors are in a

Specified processor is missing or bad, and the system is in an unsupported configuration.

configuration unsupported by Dell.

See "Troubleshooting the Microprocessors" on page 189.

Ensure that your processors match and conform to the type described in the Microprocessor Technical Specifications outlined in your system’s Getting Started Guide.

About Your System 23

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E141F CPU Protocol The system BIOS has

reported a processor protocol error.

E1421 CPU Init The system BIOS has

reported a processor initialization error.

E1422 CPU Machine

Chk

E1610 PS # Missing No power is available from

E1614 PS # Status No power is available from

E1618 PS #

Predictive

E161C PS # Input

Lost

The system BIOS has reported a machine check error.

the specified power supply; specified power supply is improperly installed or faulty.

Power supply voltage is out of acceptable range; specified power supply is improperly installed or faulty.

Power source for specified power supply is unavailable, or out of acceptable range.

See "Getting Help" on page 205.

See "Troubleshooting Redundant Power Supplies" on page 171.

Check the AC power source for the specified power supply. If the problem persists, see "Troubleshooting Redundant Power Supplies" on page 171.

24 About Your System

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1620 PS # Input

Range

E1624 PS Redundancy The power supply subsystem

E1625 PS AC Current Power source is out of

E1710 I/O Channel

Chk

E1711 PCI PERR B##

D## F##

PCI PERR Slot #The system BIOS has

Power source for specified power supply is unavailable, or out of acceptable range.

is no longer redundant. If the last supply fails, the system will go down.

acceptable range.

The system BIOS has reported an I/O channel check.

The system BIOS has reported a PCI parity error on a component that resides in PCI configuration space at bus ##, device ##, function ##.

reported a PCI parity error on a component that resides in the specified PCIe slot.

Check the AC power source for the specified power supply. If the problem persists, see "Troubleshooting Redundant Power Supplies" on page 171.

See "Troubleshooting Redundant Power Supplies" on page 171.

Check the AC power source.

See "Getting Help" on page 205.

Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 187.

About Your System 25

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1712 PCI SERR B##

D## F##

PCI SERR Slot #The system BIOS has

E1714 Unknown Err The system BIOS has

E171F PCIE Fatal

Err B## D## F##

PCIE Fatal Err Slot #

E1810 HDD ## Fault The SAS subsystem has

The system BIOS has reported a PCI system error on a component that resides in PCI configuration space at bus ##, device ##, function ##.

reported a PCI system error on a component that resides in the specified slot.

determined that there has been an error in the system, but is unable to determine its origin.

The system BIOS has reported a PCIe fatal error on a component that resides in PCIe configuration space at bus ##, device ##, function ##.

The system BIOS has reported a PCIe fatal error on a component that resides in the specified slot.

determined that hard drive ## has experienced a fault.

Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 187.

See "Getting Help" on page 205.

Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 187.

See "Troubleshooting a Hard Drive" on page 181.

26 About Your System

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1811 HDD ## Rbld

Abrt

E1812 HDD ##

Removed

E1914 DRAC5 Conn2

Cbl

E1915 IO55 HTSink

Missing MCP55 Htsink

Missing

E1A14 SAS Cable A SAS cable A is missing or

E1A15 SAS Cable B SAS cable B is missing or

E1A15 SAS Cable C SAS cable C is missing or

The specified hard drive has experienced a rebuild abort.

The specified hard drive has been removed from the system.

DRAC 5 cable is missing or disconnected.

Heat sink sensor reports that the chipset IO55 heat sink is missing.

Heat sink sensor reports that the chipset MCP heat sink is missing.

bad.

See "Troubleshooting a Hard Drive" on page 181. If the problem persists, see your RAID documentation.

Information only.

Reconnect the cable (see "Installing a RAC Card" on page 119).

See "Getting Help" on page 205.

Reseat the cable. If the problem persists, replace cable.

If the problem persists, see "Getting Help" on page 205.

Reseat the cable. If the problem persists, replace cable.

If the problem persists, see "Getting Help" on page 205.

Reseat the cable. If the problem persists, replace cable.

If the problem persists, see "Getting Help" on page 205.

About Your System 27

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1A15 SAS Cable D SAS cable D is missing or

bad.

E1A18 PDB Ctrl

Cable

E1A19 12V Cable

Fault

E1B01 USB#

Overcurrent

E2010 No Memory No memory is installed in

E2011 Mem Config

Err

E2012 Unusable

Memory

Control cable for the power distribution board (PDB) is missing or bad.

Power cable for the PDB or cabled power supply is missing or bad. They system will not turn on.

Device plugged in the specified USB port caused an overcurrent condition.

the system.

Memory detected, but is not configurable. Error detected during memory configuration.

Memory is configured, but not usable. Memory subsystem failure.

Reseat the cable. If the problem persists, replace cable.

If the problem persists, see "Getting Help" on page 205.

Reseat the cable. If the problem persists, replace cable.

If the problem persists, see "Getting Help" on page 205.

Reseat the cable. If the problem persists, replace cable.

If the problem persists, see "Getting Help" on page 205.

Reseat the device cable. If the problem persists, replace or remove the device.

Install memory (see "Installing Memory Modules" on page 130).

See "Troubleshooting System Memory" on page 174.

28 About Your System

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E2013 Shadow BIOS

Fail

E2014 CMOS Fail CMOS failure. CMOS RAM

E2015 DMA

Controller

E2016 Int

Controller

E2017 Timer Fail Timer refresh failure. See "Getting Help" on

E2018 Prog Timer Programmable interval

E2019 Parity Error Parity error. See "Getting Help" on

E201A SIO Err SIO failure. See "Getting Help" on

E201B Kybd

Controller

E201C SMI Init System management

E201D Shutdown Test BIOS shutdown test failure. See "Getting Help" on

E201E POST Mem Test BIOS POST memory test

The system BIOS failed to copy its flash image into memory.

not functioning properly.

DMA controller failure. See "Getting Help" on

Interrupt controller failure. See "Getting Help" on

timer error.

Keyboard controller failure. See "Getting Help" on

interrupt (SMI) initialization failure.

failure.

See "Troubleshooting System Memory" on page 174.

See "Getting Help" on page 205.

page 205.

See "Getting Help" on page 205.

page 205.

See "Getting Help" on page 205.

page 205.

See "Troubleshooting System Memory" on page 174. If problem persists, see "Getting Help" on page 205.

About Your System 29

Table 1-5. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E201F DRAC Config Dell remote access

controller (DRAC) configuration failure.

E2020 CPU Config Processor configuration

failure.

E2021 Memory

Population

E2022 POST Fail General failure after video. Check screen for specific

E2110 MBE DIMM # & #One of the DIMMs in the

E2111 SBE Log

Disable DIMM #

E2112 Mem Spare

DIMM #

Incorrect memory configuration. Memory population order incorrect.

set implicated by "# & #" has had a memory multi-bit error (MBE).

The system BIOS has disabled memory single-bit error (SBE) logging, and will not resume logging further SBEs until the system is restarted. "#" represents the DIMM implicated by the BIOS.

The system BIOS has spared the memory because it has determined that the memory had too many errors. "# & #" represents the DIMM pair implicated by the BIOS.

Check screen for specific error messages.

Ensure that DRAC cables and connectors are properly seated. If problem persists, see your DRAC documentation.

Check screen for specific error messages.

Check screen for specific error messages (see "Troubleshooting System Memory" on page 174).

error messages.

See "Troubleshooting System Memory" on page 174.

30 About Your System

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