Dell S2319HS, S2719HS User Manual

Dell S2319HS/S2719HS

User’s Guide

Model: S2319HS/S2719HS
Regulatory model: S2319HSt/S2719HSt

NOTE: A NOTE indicates important information that helps you make
better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.

Copyright © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks

are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective
owners.

2018 – 07

Rev. A00

Contents

About your monitor .................................5

Contents of the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Identifying parts and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Monitor specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Plug-and-play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

LCD monitor quality and pixel policy . . . . . . . . . . . . . . . . . . . . . . .17

Setting up the monitor..............................18

Attaching the stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the tilt, swivel, and vertical extension. . . . . . . . . . . . . . . . . . 19

Configuring the rotate feature from the Display Settings of your

computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Connecting your monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Organizing your cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Removing the monitor stand . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Wall mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Operating the monitor ..............................25

Turning on the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using the front panel controls . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Contents | 3

Using the On-Screen Display (OSD) menu . . . . . . . . . . . . . . . . . . . 28

Troubleshooting ...................................47

Self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Built-in diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Common problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Product specific problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Universal Serial Bus (USB) specific problems . . . . . . . . . . . . . . . . . 52

Appendix.........................................54

Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

FCC notices (U.S. only) and other regulatory information . . . . . . . . . 54

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Setting up your monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Maintenance guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Pin assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

4 | Contents

About your monitor

Contents of the box

Your monitor ships with the components shown below. Ensure that you have received all the
components and see Contacting Dell if anything is missing.

NOTE: Some components may be optional and may not ship with your monitor.

Somefeatures may not be available in certain countries.

Monitor

Stand riser

Stand base

Power cable (varies by country)

USB 3.0 upstream cable (enables the
USB ports on the monitor)

About your monitor | 5

HDMI cable

•Quick Setup Guide

•Safety,Environmental,and

Regulatory Information

Product features

The Dell S2319HS/S2719HS monitor has an active matrix, Thin-Film Transistor (TFT), liquid
crystal display (LCD), and LED backlight. The monitor features include:

• S2319HS: 58.4 cm (23.0-inch) active area display, measured diagonally.

• S2719HS: 68.6 cm (27-inch) active area display, measured diagonally.

• Up to 1920 x 1080 (16:9) resolution, with full screen support at lower resolutions.

• Color gamut of 72% NTSC.

• Tilt, swivel, height adjustment and pivot functionality.

• Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm

mounting holes for flexible mounting solutions.

• Digital connectivity with DisplayPort and HDMI.

• Equipped with one USB upstream port and four USB downstream ports.

• Plug and play capability if supported by your system.

• On-Screen Display (OSD) adjustments for easy setup and screen optimization.

• Security-lock slot.

• Stand lock.

• 0.3 W standby power when in the sleep mode.

• Optimize eye comfort with a flicker-free screen.

NOTE: Possible long-term effects of blue light emission from the monitor may
cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView
feature is designed to reduce the amount of blue light emitted from the monitor to
optimize eye comfort.

6 | About your monitor

Identifying parts and controls

Front view

1 2

Label Description Use

1 Function buttons Use the function buttons to adjust items in the OSD

(For more information, see Using the front panel

controls)

2 Power on/off button

(with LED indicator)

Use the power button to turn the monitor On and Off.

About your monitor | 7

Back view

1

2
3

4

Label Description Use

1 VESA mounting holes (100 mm x 100

mm-behind attached VESA cover)

2 Stand release button Releases stand from monitor.

3 Security lock slot Secures monitor with security cable lock

4 Barcode, serial number, and Service

Tag label

5 Cable management slot Use to organize cables by placing them

Wall mount monitor using VESA­compatible wall mount kit (100 mm x 100
mm).

(sold separately).

Refer to this label if you need to contact Dell
for technical support.

through the slot.

5

8 | About your monitor

Side view

1

Label Description Use

1 USB downstream ports (2) Connect your USB device.

NOTE: You can only use this connector after you

have connected the USB cable to the computer and
USB upstream connector on the monitor.

About your monitor | 9

Bottom view

7

1 2 3 4 5 6

Label Description Use

1 AC power connector To connect the monitor power cable.

2 HDMI connector Connect your computer with HDMI cable.

3 DP connector Connect your computer with DP cable (optional).

4 VGA connector Connect your computer with VGA cable (optional).

5 USB upstream port Connect the USB cable that comes with your monitor

to the computer. Once this cable is connected, you
can use the USB downstream connectors on the
monitor.

6 USB downstream ports (2) Connect your USB device. You can use these ports

only after you have connected the USB cable from
the computer to the monitor.

7 Stand lock Secure the stand to the monitor using a M3x6 mm

screw (screw not included).

10 | About your monitor

Monitor specifications

Model S2319HS S2719HS

Screen type Active matrix - TFT LCD

Panel Type In-plane switching technology

Aspect ratio 16:9

Viewable image dimensions

Diagonal 58.4 cm (23.0 in.)

Active Area

Horizontal 509.18 mm (20.05 in.) 597.88 mm (23.54 in.)

Vertical 286.42 mm (11.28 in.) 336.31 mm (13.24 in.)

Area 145839.33 mm2

(226.05 in.2)

Pixel pitch 0.265 mm x 0.265 mm 0.311 mm x 0.311 mm

Pixel per inch (PPI) 96 82

Viewing angle
Horizontal 178° (typical)
Vertical 178° (typical)
Brightness 250 cd/m² (typical) 300 cd/m² (typical)

Contrast ratio 1,000 to 1 (typical)

Display screen coating Anti-Glare with 3H hardness

Backlight LED edgelight system

Response Time
(Gray to Gray)

Color depth 16.7 million colors

Color gamut 72% (CIE1931)

Connectivity •one x HDMI 1.4 port (HDCP 1.4)

Border width (edge of
monitor to active area)

5 ms (Fast mode)
8 ms (Normal mode)

NOTE: Color gamut (typical) is based on CIE1976 (82%) and
CIE1931 (72%) test standards.

•one x DP 1.2 port

•one x VGA port

•one x USB 3.0 upstream port

•two USB 2.0 downstream ports (rear)

•two USB 3.0 downstream ports (side)

5.40 mm (Top/Left/Right)

19.86 mm (Bottom)

68.6 cm (27.0 in.)

201073.02 mm2
(311.67 in.2)

6.00 mm (Top/Left/Right)

20.70 mm (Bottom)

About your monitor | 11

Adjustability

(kHz)

(Hz)

Vertical)

Height adjustable stand
Tilt
Swivel
Pivot

Dell Display Manager
(DDM)Compatibility

Security Security-lock slot (cable lock sold separately)

130 mm

-5° to 21°

-45° to 45°

-90° to 90°

Easy Arrange
and other key features

Resolution specifications

Model S2319HS/S2719HS

Horizontal scan range

Vertical scan range 56 Hz to 76 Hz (automatic)

Maximum preset resolution 1920 x 1080 at 60 Hz

Video display capabilities
(VGA & DP & HDMI
playback)

30 khz to 83 khz (automatic)

480i, 480p, 576i, 576p, 720p, 1080i, 1080p

Preset display modes

Display Mode Horizontal

Frequency

VESA, 640 x 480 31.5 60.0 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

IBM, 720 x 400 31.5 70.0 28.3 - /+

VESA, 800 x 600 37.9 60.0 40.0 +/+

VESA, 800 x 600 46.9 75.0 4 9.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 + /+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 900 60.0 60.0 108.0 +/+

VESA, 1920 x 1080 67.5 60.0 148.5 +/+

Vertical
Frequency

Pixel Clock
(MHz)

Sync Polarity
(Horizontal/

12 | About your monitor

Electrical specifications

Model S2319HS/S2719HS

Video input signals •Digital video signal for each dierential line

Per dierential line at 100 ohm impedance

•VGA/DP/HDMI signal input support

Input voltage/frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.5 A (maximum)
Inrush current 120 V: 30 A (Max.) at 0 °C (cold start)

240 V: 60 A (Max.) at 0 °C (cold start)

Physical characteristics

Model S2319HS S2719HS

Signal cable type

Dimensions (with stand)

Height (extended)

Height (compressed)

Width

Depth

Dimensions (without stand)

Height

Width

Depth

Stand dimensions

Height (extended)

Height (compressed)

Width

Depth

Base 206.0 mm x 166.0 mm

•Digital: DisplayPort, 20 pins

•Digital: HDMI, 19 pins

•Analog: D-Sub, 15 pins

•Digital: USB, 9 pins

481.1 mm (18.94 in.) 524.3 mm (20.64 in.)

351.1mm (13.82 in.) 394.3 mm (15.52 in.)

520.0 mm (20.47 in.) 609.9 mm (24.01 in.)

166.0 mm (6.54 in.) 185.0 mm (7.28 in.)

311.7 mm (12.27 in.) 363.0 mm (14.29 in.)

520.0 mm (20.47 in.) 609.9 mm (24.01 in.)

41.3 mm (1.63 in.) 42.8 mm (1.69 in.)

400.8 mm (15.78 in.) 418.4 mm (16.47 in.)

353.4 mm (13.91 in.) 371.0 mm (14.61 in.)

206.0 mm (8.11 in.) 245.0 mm (9.65 in.)

166.0 mm (6.54 in.) 185.0 mm (7.28 in.)

245.0 mm x 185.0 mm

(8.11 in. x 6.54 in.)

(9.65 in. x 7.28 in.)

About your monitor | 13

Weight

Weight with packaging

Weight with stand assembly and
cables

Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables)

Weight of stand assembly 1.67 kg (3.68 lb) 1.93 kg (4.25 lb)

7.00 kg (15.43 lb) 9.05 kg (19.95 lb)

5.11 kg (11.27 lb) 6.67 kg (14.70 lb)

3.11 kg (6.86 lb) 4.35 kg (9.59 lb)

Environmental characteristics

Model S2319HS/S2719HS

Compliant standards

•ENERGY STAR certified Monitor

•RoHS Compliant

•BFR/PVC Free monitor (excluding external cables)

•Arsenic-Free glass and Mercury-Free for the panel only

Temperature

Operating 0°C to 40°C (32°F to 104°F)

Non-operating •Storage: -20 °C to 60 °C (-4 °F to 140 °F)

•Shipping: -20 °C to 60 °C (-4 °F to 140 °F)

Humidity

Operating 20% to 80% (non-condensing)

Non-operating •Storage: 10% to 90% (non-condensing)

•Shipping: 10% to 90% (non-condensing)

Altitude

Operating 5,000 m (16,404 ft) (maximum)

Non-operating 12,192 m (40,000 ft) (maximum)

Thermal dissipation

S2319HS 136.58 BTU/hour (maximum)

54.63 BTU/hour (typical)

S2719HS 197.95 BTU/hour (maximum)

64.85 BTU/hour (typical)

14 | About your monitor

Power Management Modes

If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor
can automatically reduce its power consumption when not in use. This is referred to as
power save mode1. If the computer detects input from the keyboard, mouse, or other input
devices, the monitor automatically resumes functioning. The following table shows the
power consumption and signaling of this automatic power saving feature.

S2319HS

VESA
modes

Normal
operation

Active-off
mode

Horizontal
sync

Vertical
sync

Video Power indicator Power consumption

Active Active Active White 40 W (maximum)2

16 W (typical)

Inactive Inactive Off White

Less than 0.3 W

(Glowing)

Switch off - - - Off Less than 0.3 W

Energy Star Power Consumption

P

ON

E

TEC

3

15.9 W

50.8 kWh

4

S2719HS

VESA
modes

Normal
operation

Active-off
mode

Horizontal
sync

Vertical
sync

Video Power indicator Power consumption

Active Active Active White 58 W (maximum)2

19 W (typical)

Inactive Inactive Off White

Less than 0.3 W

(Glowing)

Switch off - - - Off Less than 0.3 W

Energy Star Power Consumption

P

ON

E

TEC

3

15.0 W

47.2 kWh

4

About your monitor | 15

The OSD operates only in the normal operation mode. If you press any button in the active­off mode, one of the following message is displayed.

S2319HS

Dell 23 Monitor

No DP signal from your device.

Press any key on the keyboard or move the mouse to wake it up.

If there is no display, press the monitor button again to select

the correct input source.

S2319HS

S2719HS

Dell 27 Monitor

No DP signal from your device.

Press any key on the keyboard or move the mouse to wake it up.

If there is no display, press the monitor button again to select

the correct input source.

S2719HS

1

Zero power consumption in OFF mode can only be achieved by disconnecting

the AC mains cable from the monitor.

2

Maximum power consumption with maximum luminance.

3

Power consumption of on mode as defined in Energy Star 7.0 version.

4

Total energy consumption in kWh as defined in Energy Star 7.0 version.

This document is informational only and reflects laboratory performance. Your product may
perform differently, depending on the software, components and peripherals you ordered
and shall have no obligation to update such information. Accordingly, the customer should
not rely upon this information in making decisions about electrical tolerances or otherwise.
No warranty as to accuracy or completeness is expressed or implied.

Activate the computer and the monitor to gain access to the OSD.

NOTE: This monitor is ENERGY STAR -compliant.

16 | About your monitor

Plug-and-play

You can install the monitor in any Plug-and-Play-compatible system. The monitor
automatically provides the computer system with its extended display identification data
(EDID) using display data channel (DDC) protocols so that the computer can configure itself
and optimize the monitor settings. Most monitor installations are automatic; you can select
different settings if desired. For more information about changing the monitor settings, see

Operating the monitor.

LCD monitor quality and pixel policy

During the LCD monitor manufacturing process, it is not uncommon for one or more pixels
to become fixed in an unchanging state which are hard to see and do not affect the display
quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site
at: www.dell.com/support/monitors.

About your monitor | 17

Setting up the monitor

Attaching the stand

NOTE: The stand riser and stand base are not attached when the monitor is shipped

from the factory.

NOTE: The following procedure is applicable for the stand that is shipped with your
monitor. If you are connecting a third-party stand, see the documentation that shipped
with the stand.
To attach the monitor stand:

1 Using the instructions printed on the packaging box, remove the stand from the

cushion that secures it.

2 Align the tabs on the stand base with the slots on the stand riser and slide the

stand riser into the stand base.

3 Open the latch at the bottom of the stand base, tighten the screw by turning it

clockwise and then close the latch.

1 2

3

4 Lift the cover to access the VESA mount area at the back of the monitor.

18 | Setting up the monitor

5 Connect the stand assembly to the monitor.

a. Align and slide the tabs on the top of the stand assembly into the slots at the back of

the monitor.

b. Press the stand down until it snaps into place.

1 2

6 Lift the monitor along with the stand and place it in.

CAUTION: Lift the monitor carefully to prevent it from slipping or falling.

Using the tilt, swivel, and vertical extension

NOTE: The following procedure is applicable for the stand that shipped with your

monitor. For a third-party stand, see the documentation that shipped with the stand.

With the stand attached to the monitor, you can tilt the monitor for the most comfortable
viewing angle.

5°

45°

130 mm

21°

45°

Setting up the monitor | 19