Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, XPS, Wi-Fi Catcher, and Dell MediaDirect are
trademarks of Dell Inc.; Intel is a registered trademark and Core is a trademark of Intel Corporation
in the U.S. and other countries; Microsoft, Windows, and Windows Vista are either trademarks or
registered trademarks of Microsoft Corporation in the United States and/or other countries; Bluetooth
is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
NOTE: Some features or media may be optional and may not ship with your
computer. Some features or media may not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For?Find It Here
• A diagnostic program for my computer
• Drivers for my computer
• Device documentation
• Notebook System Software (NSS)
Drivers and Utilities Media
Documentation and drivers are already
installed on your computer. You can use
the Drivers and Utilities media to
reinstall drivers (see "Reinstalling Drivers
and Utilities" on page 117) or run the
Dell Diagnostics (see "Dell Diagnostics"
on page 87).
Readme files may be included on your
Drivers and Utilities media to provide
last-minute updates about technical
changes to your computer or advanced
technical-reference material for
technicians or experienced users.
NOTE: Drivers and documentation updates
can be found at support.dell.com.
Finding Information13
Page 14
What Are You Looking For?Find It Here
• Warranty information
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
Dell™ Product Information Guide
• How to set up my computer
Setup Diagram
NOTE: The appearance of your setup
diagram may vary.
14Finding Information
Page 15
What Are You Looking For?Find It Here
• Service Tag and Express Service Code
• Microsoft
®
Windows® License Label
Service Tag and Microsoft Windows
Product Key
These labels are located on your
computer.
• Use the Service Tag to identify your
computer when you use
support.dell.com
• Enter the Express Service Code to
direct your call when contacting
support.
NOTE: As an increased security measure,
the newly designed Microsoft Windows
license label incorporates a missing
portion or "hole" to discourage removal of
the label.
or contact support.
Finding Information15
Page 16
What Are You Looking For?Find It Here
• Solutions — Troubleshooting hints and
tips, articles from technicians, online
courses, and frequently asked questions
• Community — Online discussion with
Dell Support Website — support.dell.com
NOTE: Select your region or business
segment to view the appropriate support
site.
other Dell customers
• Upgrades — Upgrade information for
components, such as the memory, hard
drive, and operating system
• Customer Care — Contact
information, service call and order
status, and warranty and repair
information
• Service and support — Service call
status, support history, service contract,
and online discussions with support
• Dell Technical Update Service —
Proactive e-mail notification of software
and hardware updates for your
computer
• Reference — Computer
documentation, details on my
computer configuration, product
specifications, and white papers
• Downloads — Certified drivers,
patches, and software updates
• Notebook System Software (NSS) — If
you reinstall the operating system on
your computer, you should also reinstall
the NSS utility. NSS automatically
detects your computer and operating
system, and installs the updates
appropriate for your configuration,
providing critical updates for your
operating system and support for Dell
3.5-inch USB floppy drives, Intel
®
processors, optical drives, and USB
devices. NSS is necessary for correct
operation of your Dell computer.
To download Notebook System Software:
1
Go to
support.dell.com
country/region, and then click
& Downloads
2
Enter your Service Tag or product
model, and then click
3
Select your operating system and
language, and then click
Downloads
Search
Notebook System Software
NOTE: The support.dell.com user interface
may vary depending on your selections.
, select your
.
Go
.
Find
, or under
Downloads
, search for the keyword
.
Drivers
16Finding Information
Page 17
What Are You Looking For?Find It Here
• Software upgrades and troubleshooting
hints — Frequently asked questions,
hot topics, and general health of your
computing environment
Dell Support Utility
The Dell Support Utility is an automated
upgrade and notification system installed
on your computer. This support provides
real-time health scans of your computing
environment, software updates, and
relevant self-support information. Access
the Dell Support Utility from the
icon on the taskbar. For more information,
see "Dell Support 3" on page 92.
• How to use Windows Vista™
• How to work with programs and files
• How to personalize my desktop
Windows Help and Support
1
Click the Windows Vista Start button
, and then click
2
In
Search Help
that describes your problem, and then
press <Enter> or click the magnifying
glass.
3
Click the topic that describes your
problem.
4
Follow the instructions on the screen.
• Information on network activity, the
Power Management Wizard, hotkeys,
and other items controlled by Dell
QuickSet.
Dell QuickSet Help
To vie w Dell QuickSet Help, right-click
the Dell QuickSet icon in the Windows
notification area.
For more information on Dell QuickSet,
see "Dell™ QuickSet" on page 155.
Help and Support
, type a word or phrase
.
Finding Information17
Page 18
What Are You Looking For?Find It Here
• How to reinstall my operating system
Operating System Media
The operating system is already installed
on your computer. To reinstall your
operating system, use one of the
following methods:
• Microsoft Windows System Restore —
Microsoft Windows System Restore
returns your computer to an earlier
operating state without affecting data
files.
• Dell PC Restore — Dell PC Restore
returns your computer to its original
operating state. Dell PC Restore may
not ship with your computer.
• Operating System Installation Media —
If you received operating system media
with your computer, you can use it to
restore your operating system.
For more information, see "Restoring
Your Microsoft® Windows Vista®
Operating System" on page 120.
After you reinstall your operating system,
use the Drivers and Utilities media to
reinstall drivers for the devices that came
with your computer.
18Finding Information
Your operating system product key label is
located on your computer.
NOTE: The color of your CD varies based
on the operating system you ordered.
Page 19
About Your Computer
Determining Your Computer’s Configuration
Based on selections that you made when purchasing your computer, your
computer has one of several different video controller configurations.
To determine your computer’s video controller configuration:
1
C
lick Start
2
Under
and diagnose problems.
3
Under
From the My Computer Information - Hardware screen, you can view the
type of video controller installed in your computer, as well as the other
hardware components.
, and then click
Pick a Task
My Computer Information
, click
Help and Support
Use Tools to view your computer information
, select
.
Hardware
.
About Your Computer19
Page 20
Front View
2
1
14
13
12
3
4
5
6
10
11
1camera indicator2camera (optional)
3display4media control buttons
5keyboard6fingerprint reader (optional)
78-in-1 memory reader8microphone connector
9audio connectors10touch pad buttons
11touch pad12media direct button
13power button14dual digital microphones (optional)
9
87
20About Your Computer
Page 21
CAMERAINDICATOR — Indicates that the camera is turned on. Based on
configuration selections that you made when ordering your computer, your computer
may not include a camera.
CAMERA (OPTIONAL)—Built-in camera for video capture, conferencing, and chat.
Based on configuration selections that you made when ordering your computer, your
computer may not include a camera.
DISPLAY — For more information about your display, see "Using the Display" on
page 47.
MEDIACONTROLBUTTONS — Control CD, DVD, and Media Player playback.
Eject.Play the next track.
Play the previous track.Mute the sound.
Stop. Turn the volume down.
Play or pause. Turn the volume up.
KEYBOARD — For more information about the keyboard, see "Using the Keyboard and
Touch Pad" on page 43.
About Your Computer21
Page 22
FINGERPRINTREADER (OPTIONAL)—Helps to keep your Dell™ computer secure.
When you slide your finger over the reader, it uses your unique fingerprint to
authenticate your user identity. For information on how to activate and use the
security management software that controls the biometric reader, see "Fingerprint
Reader (Optional)" on page 84.
8-
IN-1 MEMORYCARDREADER — Provides a fast and convenient way to view and
share digital photos, music, and videos stored on a memory card. The computer ships
with a plastic blank installed in the slot. The 8-in-1 memory card reader reads the
following digital memory cards:
• Secure Digital (SD) memory card
• SDIO card
• MultiMediaCard (MMC)
•Memory Stick
• Memory Stick PRO
• xD-Picture Card
• Hi Speed-SD
• Hi Density-SD
MICROPHONE AND AUDIO CONNECTORS
Attach headphones to either connector.
Attach a microphone to the connector.
PADBUTTONS — Use these buttons much like the buttons on a mouse when
TOUCH
you use the touch pad to move the cursor on the display. (For more information about
using the touch pad, see "Touch Pad" on page 45.)
22About Your Computer
Page 23
TOUCH PAD — Provides the functionality of a mouse (see "Touch Pad" on page 45).
ELL™ MEDIADIRECT™ BUTTON — Press the Dell MediaDirect button to launch
D
Dell MediaDirect. For more information, see "Using Dell MediaDirect™" on page 63.
POWERBUTTON — Press the power button to turn on the computer or exit a power
management mode (see "Configuring Power Management Settings" on page 52).
NOTICE: To avoid losing data, turn off your computer by performing a Microsoft
®
Windows® operating system shutdown rather than by pressing the power button.
If the computer stops responding, press and hold the power button until the computer
turns off completely (may take several seconds).
DUAL DIGITAL MICROPHONES — Built-in microphone for conferencing and chat.
DEVICE STATUS LIGHTS
The blue lights located above the keyboard indicate the following:
Turns on when the numeric keypad (Num Lock) is enabled.
9
Turns on when the uppercase letter (Caps Lock) function is enabled.
A
Turns on when the scroll lock function is enabled.
About Your Computer23
Page 24
Turns on when wireless networking is enabled. To enable or disable
wireless networking, use the wireless switch. For details, see "Right Side
View" on page 26.
Turns on when Bluetooth® Wireless Technology is enabled.
NOTE: The light turns on only if you ordered Bluetooth Wireless
Technology with your computer. For more information, see the documentation
that came with your Bluetooth Wireless Technology.
To turn off only the Bluetooth wireless technology functionality, right-click
the icon in the notification area, and then click Disable Bluetooth Radio.
To quickly enable or disable all wireless devices, use the wireless switch
(see "Right Side View" on page 26).
If the computer is connected to an electrical outlet, the light operates as follows:
– Solid blue: The battery is charging.
– Flashing blue: The battery is almost fully charged.
– Off: The battery is adequately charged.
If the computer is running on a battery, the light operates as follows:
– Off: The battery is adequately charged (or the computer is turned off).
– Flashing amber: The battery charge is low.
amber
– Solid
: The battery charge is critically low.
Left Side View
162345
1AC adapter connector2video connector
3network connector (RJ-45)4USB connector
5HDMI connector6IEEE 1394 connector
7hard drive
24About Your Computer
7
Page 25
AC ADAPTERCONNECTOR — Attaches an AC adapter to the computer. The AC
adapter converts AC power to the DC power required by the computer. You can
connect the AC adapter with your computer turned on or off.
12
1AC adapter port2AC adapter connector
CAUTION: The AC adapter works with electrical outlets worldwide. However,
power connectors and power strips vary among countries. Using an incompatible
cable or improperly connecting the cable to the power strip or electrical outlet
may cause fire or equipment damage.
NOTICE: When you disconnect the AC adapter cable from the computer, grasp the
connector, not the cable itself, and pull firmly, but gently to help prevent damage to
the cable.
VIDEO CONNECTOR
Connects video devices, such as a monitor.
About Your Computer25
Page 26
NETWORK CONNECTOR (RJ-45)
NOTICE: The network connector is slightly larger than the modem connector.
To avoid damaging the computer, do not plug a telephone line into the network
connector.
Connects the computer to a network. The two lights next
to the connector indicate status and activity for wired
network connections.
For information on using the network adapter, see the
device user’s guide supplied with your computer.
CONNECTOR
USB
Connects USB devices, such as a mouse, keyboard, or
printer.
HDMI CONNECTOR —High-Definition Multimedia Interface connector carries an
uncompressed all digital signal to produce hi-definition video and audio.
IEEE 1394
transfer rates, such as some digital video cameras.
EXPRESSCARDSLOT — Supports one ExpressCard. The computer ships with a
plastic blank installed in the slot. For more information, see "Using ExpressCards" on
page 67.
OPTICALDRIVE — For more information about the optical drive, see "Using
Multimedia" on page 57.
USB
CONNECTOR
Connects USB devices, such as a mouse, keyboard, or
printer.
SECURITY
CABLESLOT — Lets you attach a commercially available antitheft device
to the computer (see "Security Cable Lock" on page 83).
321
1Wireless On/Off Switch2LED indicator
3Dell™ Wi-Fi Catcher™ Network Locator
WIRELESS ON /OFFSWITCH — When enabled through Dell QuickSet, this switch
can scan for a wireless LAN (WLAN) in your vicinity. You can also use it to rapidly turn
off or on any wireless devices such as WLAN cards and internal cards with Bluetooth
Wireless Technology. For information about Dell QuickSet, see "Dell™ QuickSet" on
page 155. For information on how to scan for wireless networks in your vicinity, see
"Dell Wi-Fi Catcher™ Network Locator" on page 81.
LED INDICATOR — Lights up when your are connected to a WLAN.
I -FI CATCHER™ NETWORK LOCATOR SWITCH — When enabled through Dell
W
QuickSet, this switch can scan for a wireless local area network (WLAN) in your vicinity.
For more information, see "Dell Wi-Fi Catcher™ Network Locator" on page 81.
About Your Computer27
Page 28
Back View
1
1battery2air vents
AIRVENTS — The computer uses an internal fan to create airflow through the vents,
which prevents the computer from overheating.
NOTE: The computer turns the fan on when the computer gets hot. Fan noise is
normal and does not indicate a problem with the fan or the computer.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
vents. Do not store your computer in a low-airflow environment, such as a closed
briefcase, while it is running. Restricting the airflow can damage the computer or
cause a fire.
BATTERY — When a battery is installed, you can use the computer without
connecting the computer to an electrical outlet (see "Using a Battery" on page 49).
BATTERYRELEASELATCH — Releases the battery (see "Replacing the Battery" on
page 54
BATTERYCHARGE/HEALTHGAUGE — Provides information on the battery charge (see
"Checking the Battery Charge" on page 50).
for instructions).
About Your Computer29
4
Page 30
MEMORYMODULE/COIN-CELLBATTERYCOMPARTMENT — Covers the compartment
that contains the DIMM 1 and DIMM 2 memory modules and the coin-cell battery.
For additional information, see "Adding and Replacing Parts" on page 127.
WIRELESSMINI-CARDCOMPARTMENT — Compartment for WLAN, WWAN, or
FCM Mini-Cards (see "Wireless Mini-Cards" on page 144).
30About Your Computer
Page 31
Setting Up Your Computer
Connecting to the Internet
NOTE: ISPs and ISP offerings vary by country.
To connect to the Internet, you need a modem or network connection and an
Internet service provider (ISP). Your ISP will offer one or more of the
following Internet connection options:
•DSL connections that provide high-speed Internet access through your
existing telephone line or cellular telephone service. With a DSL
connection, you can access the Internet and use your telephone on the
same line simultaneously.
•Cable modem connections that provide high-speed Internet access
through your local cable TV line.
•Satellite modem connections that provide high-speed Internet access
through a satellite television system.
•Dial-up connections that provide Internet access through a telephone line.
Dial-up connections are considerably slower than DSL, cable, and satellite
modem connections.
•Wireless Wide Area Network (WWAN) or Mobile Broadband technology
provides a connection to the Internet using cellular technology at
broadband rates.
•Wireless Local Area Network (WLAN) connections that provide Internet
access using Bluetooth
high-frequency radio waves to communicate. Typically, a wireless router is
connected to the broadband cable or DSL modem that broadcasts the
Internet signal to your computer.
If you are using a dial-up connection, connect a telephone line to the modem
connector on your computer and to the telephone wall jack before you set up
your Internet connection. If you are using a DSL, cable, or satellite modem
connection, contact your ISP or cellular telephone service for setup
instructions.
®
wireless technology. WLAN connections use
Setting Up Your Computer31
Page 32
Setting Up Your Internet Connection
To set up an Internet connection with a provided ISP desktop shortcut:
1
Save and close any open files, and exit any open programs.
2
Double-click the ISP icon on the Microsoft® Windows® desktop.
3
Follow the instructions on the screen to complete the setup.
NOTE: If you are having problems connecting to the Internet, see "E-Mail, Modem,
and Internet Problems" on page 96. If you cannot connect to the Internet, but have
successfully connected in the past, the ISP may have a service outage. Contact
your ISP to check the service status, or try connecting again later.
NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to
the Internet wizard can help you obtain one.
If you do not have an ISP icon on your desktop or if you want to set up an
Internet connection with a different ISP:
1
Save and close any open files, and exit any open programs.
2
Click
Start
3
Under
Network and Internet
The
Connect to the Internet
4
Click
Broadband (PPPoE), Wireless
want to connect:
•Choose
satellite modem.
•Choose
WLAN card.
•Choose
, and then click
Broadband
Wireless
Dial-up
if you will use a DSL modem, cable TV modem, or
if you will use a wireless connection through a
if you will use a dial-up modem or ISDN.
Control Panel
, click
Connect to the Internet
.
window appears.
, or
Dial-up
.
, depending on how you
NOTE: If you do not know which type of connection to select, click Help me
choose or contact your ISP.
5
Follow the instructions on the screen and use the setup information
provided by your ISP to complete the setup.
32Setting Up Your Computer
Page 33
Transferring Information to a New Computer
You can transfer the following types of data from one computer to another:
•E-mail messages
•Toolbar settings
•Window sizes
•Internet bookmarks
Use one of the following methods for transferring data:
•Microsoft® Windows® Easy Transfer wizard, an Easy Transfer Cable, and
a USB port
•Over a network
•Removable media, such as a writable CD
Microsoft Windows Easy Transfer
1
Click
Start
Easy Transfer
2
In the
User Account Control
3
Click
Next
4
Click
Start a new transfer
5
Follow the instructions in the Windows Easy Transfer wizard.
→ All Programs→
.
.
Accessories→
dialog box, click
or
Continue a transfer in progress
System Tools→ Windows
Continue
.
.
Setting Up a Printer
NOTICE: Complete the operating system setup before you connect a printer to the
computer.
See the documentation that came with the printer for setup information,
including how to:
•Obtain and install updated drivers
•Connect the printer to the computer
•Load paper and install the toner or ink cartridge
For technical assistance, refer to the printer owner's manual or contact the
printer manufacturer.
Setting Up Your Computer33
Page 34
Printer Cable
Your printer connects to your computer using a USB cable. Your printer may
not come with a printer cable, so if you purchase a cable separately, ensure
that it is compatible with your printer and computer. If you purchased a
printer cable at the same time you purchased your computer, the cable may
arrive in the computer’s shipping box.
Connecting a USB Printer
NOTE: You can connect USB devices while the computer is turned on.
1
Complete the operating system setup if you have not already done so.
2
Attach the USB printer cable to the USB connectors on the computer and
the printer. The USB connectors fit only one way.
1
2
3
1USB connector on computer2USB connector on printer
3USB printer cable
34Setting Up Your Computer
Page 35
3
Turn the printer on, and then turn the computer on.
If the
Add New Hardware Wizard
4
Click
Start
5
Click
Add a printer
NOTE: To install the printer driver, see "Reinstalling Drivers and Utilities" on
page 117 and the documentation that came with your printer.
6
Click
Add a local printer
7
Follow the instructions in the Add Printer Wizard.
, and then click
to start the Add Printer Wizard.
or
window appears, click
Cancel
.
Network.
Add a network, wireless, or Bluetooth printer
Power Protection Devices
Several devices are available to protect against power fluctuations and
failures:
•Surge protectors
•Line conditioners
•Uninterruptible power supplies (UPSs)
Surge Protectors
Surge protectors and power strips equipped with surge protection help
prevent damage to your computer from voltage spikes that can occur during
electrical storms or after power interruptions. Some surge protector
manufacturers include warranty coverage for certain types of damage.
Carefully read the device warranty when choosing a surge protector. A device
with a higher joule rating offers more protection. Compare joule ratings to
determine the relative effectiveness of different devices.
.
NOTICE: Most surge protectors do not protect against power fluctuations or
power interruptions caused by nearby lightning strikes. When lightning occurs in
your area, disconnect the telephone line from the telephone wall jack and
disconnect your computer from the electrical outlet.
Many surge protectors have a telephone jack for modem protection. See the
surge protector documentation for modem connection instructions.
NOTICE: Not all surge protectors offer network adapter protection. Disconnect the
network cable from the network wall jack during electrical storms.
Setting Up Your Computer35
Page 36
Line Conditioners
NOTICE: Line conditioners do not protect against power interruptions.
Line conditioners are designed to maintain AC voltage at a fairly constant
level.
Uninterruptible Power Supplies (UPS)
NOTICE: Loss of power while data is being saved to the hard drive may result in
data loss or file damage.
NOTE: To ensure maximum battery operating time, connect only your computer to
a UPS. Connect other devices, such as a printer, to a separate power strip that
provides surge protection.
A UPS protects against power fluctuations and interruptions. UPS devices
contain a battery that provides temporary power to connected devices when
AC power is interrupted. The battery charges while AC power is available. See
the UPS manufacturer documentation for information on battery operating
time and to ensure that the device is approved by Underwriters Laboratories (UL).
36Setting Up Your Computer
Page 37
Using the System Setup Program
NOTE: Your operating system may automatically configure most of the options
available in system setup, thus overriding options that you set through system setup.
An exception is the External Hot Key option, which you can disable or enable only
through system setup. For more information on configuring features for your
operating system, see Windows Help and Support (click Start , and then click
Help and Support).
You can use system setup as follows:
•To set or change user-selectable features such as your computer password
•To verify information about the computer's current configuration such as
the amount of system memory
After you set up the computer, run system setup to familiarize yourself with
your system configuration information and optional settings. You may want
to write down the information for future reference.
The system setup screens display the current setup information and settings
for your computer, such as:
•System configuration
•Boot order
•Boot (start-up) configuration
•Basic device configuration settings
•System security and hard drive password settings
NOTE: Unless you are an expert computer user or are directed to do so by Dell
technical support, do not change the system setup settings. Certain changes might
make your computer work incorrectly.
Using the System Setup Program37
Page 38
Viewing the System Setup Screen
1
Turn on (or restart) your computer.
2
When the DELL logo appears, press <F2> immediately.
If you wait too long and the Microsoft Windows logo appears, continue to
wait until you see the Windows desktop, then shut down your computer
and try again.
System Setup Screen
NOTE: For information about a specific item on a system setup screen, highlight the
item and see the Help area on the screen.
On each screen, the system setup options are listed at the left. To the right of
each option is the setting or value for that option. You can change settings
that appear as white type on the screen. Options or values that you cannot
change (because they are determined by the computer) appear less bright.
The upper-right corner of the screen displays help information for the
currently highlighted option; the lower-right corner displays information
about the computer. System setup key functions are listed across the bottom
of the screen.
Commonly Used Options
Certain options require that you reboot the computer for new settings to
take effect.
Changing the Boot Sequence
The boot sequence, or boot order, tells the computer where to look to find the
software needed to start the operating system. You can control the boot
sequence and enable/disable devices using the Boot Order page of the system
setup program.
NOTE: To change the boot sequence on a one-time-only basis, see "Performing a
One-Time Boot" on page 39.
The Boot Order page displays a general list of the bootable devices that may
be installed in your computer, including but not limited to the following:
•Diskette Drive
•Internal HDD
38Using the System Setup Program
Page 39
•USB Storage Device
•CD/DVD/CD-RW drive
•Modular bay HDD
NOTE: Only devices that are preceded by a number are bootable.
During the boot routine, the computer starts at the top of the list and scans
each enabled device for the operating system start-up files. When the
computer finds the files, it stops searching and starts the operating system.
To control the boot devices, select (highlight) a device by pressing the
down-arrow or up-arrow key, and then enable or disable the device or change
its order in the list.
•To enable or disable a device, highlight the item and press the space bar.
Enabled items are preceded by a number; disabled items are not preceded
by a number.
•To reorder a device in the list, highlight the device and press <u> to move
the device up the list or <d> to move a device down the list.
Boot sequence changes take effect as soon as you save the changes and exit
the system setup program.
Performing a One-Time Boot
You can set a one-time-only boot sequence without entering the system setup
program (you can also use this procedure to boot the Dell Diagnostics on the
diagnostics utility partition on your hard drive).
1
Shut down the computer through the
2
Connect the computer to an electrical outlet.
3
Turn on the computer. When the DELL logo appears, press <F12>
Start
menu.
immediately.
If you wait too long and the Windows logo appears, continue to wait until
you see the Windows desktop, then shut down your computer and try
again.
4
When the boot device list appears, highlight the device from which you
want to boot and press <Enter>.
The computer boots to the selected device.
The next time you reboot the computer, the previous boot order is restored.
Using the System Setup Program39
Page 40
Cleaning Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions located in the Product Information Guide.
Computer, Keyboard, and Display
CAUTION: Before you clean your computer, disconnect the computer from the
electrical outlet and remove any installed batteries. Clean your computer with a
soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may
contain flammable substances.
•Use a can of compressed air to remove dust from between the keys on the
keyboard and to remove any dirt or lint from the display.
NOTICE: To help prevent damage to the computer or display, do not spray cleaning
solution directly onto the display. Only use products specifically designed for
cleaning displays, and follow the instructions that are included with the product.
•Moisten a soft, lint-free cloth with either water or a display cleaner. Do not
use alcohol or an ammonia-based cleaner. Wipe the display gently working
from the center to the edges until it is clean and any fingerprints are
removed. Do not use excessive pressure.
NOTICE: To prevent damage to the antiglare coating, do not wipe the display with
soap or alcohol.
•Moisten a soft, lint-free cloth with water and wipe the computer and
keyboard. Do not allow water from the cloth to seep between the touch
pad and the surrounding palm rest.
•To clean your monitor screen, lightly dampen a soft, clean cloth with water.
You can also use a special screen-cleaning tissue or solution suitable for the
monitor’s antistatic coating.
•Wipe the keyboard, computer, and monitor plastics with a soft cleaning
cloth moistened with a solution of three parts water and one part
dishwashing detergent.
Do not soak the cloth or let water drip inside your computer or keyboard.
40Using the System Setup Program
Page 41
Touch Pad
1
Shut down and turn off your computer (see "Turning Off Your Computer"
on page 127).
2
Disconnect any attached devices from the computer and from their
electrical outlets.
3
Remove any installed batteries (see "Battery Performance" on page 49).
4
Moisten a soft, lint-free cloth with water, and wipe it gently across the
surface of the touch pad. Do not allow water from the cloth to seep
between the touch pad and the surrounding palm rest.
Mouse
NOTICE: Disconnect the mouse from the computer before cleaning the mouse
If your screen cursor skips or moves abnormally, clean the mouse.
Cleaning a Non-Optical Mouse
1
Clean the outside casing of the mouse with a cloth moistened with a mild
cleaning solution.
2
Turn the retainer ring on the underside of your mouse counterclockwise,
and then remove the ball.
3
Wipe the ball with a clean, lint-free cloth.
4
Blow carefully into the ball cage or use a can of compressed air to dislodge
dust and lint.
5
If the rollers inside the ball cage are dirty, clean the rollers with a cotton
swab moistened lightly with isopropyl alcohol.
6
Recenter the rollers in their channels if they are misaligned. Ensure that
fluff from the swab is not left on the rollers.
7
Replace the ball and retainer ring, and turn the retainer ring clockwise
until it clicks into place.
Using the System Setup Program41
Page 42
Cleaning an Optical Mouse
Clean the outside casing of the mouse with a cloth moistened with a mild
cleaning solution.
Media
NOTICE: Always use compressed air to clean the lens in the optical drive, and
follow the instructions that come with the compressed air product. Never touch the
lens in the drive.
If you notice problems, such as skipping, with the playback quality of your
media, try cleaning the discs.
1
Hold the disc by its outer edge. You can also touch the inside edge of the
center hole.
NOTICE: To help prevent damage to the surface, do not wipe in a circular motion
around the disc.
2
With a soft, lint-free cloth, gently wipe the bottom of the disc (the
unlabeled side) in a straight line from the center to the outer edge of the
disc.
For stubborn dirt, try using water or a diluted solution of water and mild
soap. You can also purchase commercial products that clean discs and
provide some protection from dust, fingerprints, and scratches. Cleaning
products for CDs are also safe to use on DVDs.
42Using the System Setup Program
Page 43
Using the Keyboard and Touch Pad
Numeric Keypad
The numeric keypad functions like the numeric keypad on an external
keyboard.
•To enable the keypad, press <Num Lk>. The light indicates that the
keypad is active.
•To disable the keypad, press <Num Lk> again.
Key Combinations
System Functions
<Ctrl><Shift><Esc>Opens the Task Manager window.
Display Functions
<Fn><F8>Displays icons representing all currently available
display options (display only, external monitor or
projector only, both display and projector, etc.).
Highlight the desired icon to switch the display
to that option.
<Fn> and up-arrow keyIncreases brightness on the integrated display
only (not on an external monitor).
<Fn> and down-arrow keyDecreases brightness on the integrated display
only (not on an external monitor).
9
Battery
<Fn><F3>Displays the Dell™ QuickSet Battery Meter (see
"Dell QuickSet Battery Meter" on page 50).
Using the Keyboard and Touch Pad43
Page 44
Power Management
<Fn><Esc>Activates a power management mode. You can
reprogram this keyboard shortcut to activate a
different power management mode using the
Advanced tab in the Power Options
Properties window (see "Configuring Power
Management Settings" on page 52).
®
Microsoft
Windows logo key and <m>Minimizes all open windows.
Windows logo key and
<Shift><m>
Windows logo key and <e>Runs Windows Explorer.
Windows logo key and <r>Opens the Run dialog box.
Windows logo key and <f>Opens the Search Results dialog box.
Windows logo key and <Ctrl><f>Opens the Search Results-Computer dialog
Windows logo key and <Pause>Opens the System Properties dialog box.
Windows® Logo Key Functions
Restores all minimized windows. This key
combination functions as a toggle to restore
minimized windows following the use of the
Windows logo key and <m> key
combination.
box (if the computer is connected to a
network).
Dell™ QuickSet Key Combinations
If Dell QuickSet is installed, you can use other shortcut keys for functions
such as the Battery Meter or activating power management modes. For more
information about Dell QuickSet key combinations, right-click the QuickSet
icon in the notification area, and then click Help.
Adjusting Keyboard Settings
To adjust keyboard operation, such as the character repeat rate:
1
Click
Start
, and then click
2
Click
Hardware and Sound
3
Click
Keyboard.
44Using the Keyboard and Touch Pad
Control Panel
.
.
Page 45
Touch Pad
The touch pad detects the pressure and movement of your finger to allow you
to move the cursor on the display. Use the touch pad and touch pad buttons
as you would use a mouse.
•To move the cursor, lightly slide your finger over the touch pad.
•To select an object, lightly tap once on the surface of the touch pad or use
your thumb to press the left touch pad button.
•To select and move (or drag) an object, position the cursor on the object
and tap twice on the touch pad. On the second tap, leave your finger on
the touch pad and move the selected object by sliding your finger over the
surface.
•To double-click an object, position the cursor on the object and tap twice
on the touch pad or use your thumb to press the left touch pad button
twice.
Using the Keyboard and Touch Pad45
Page 46
Customizing the Touch Pad
You can use the Mouse Properties window to disable the touch pad or adjust
the touch pad settings.
1
Click
Start
, and then click
2
Click
Hardware and Sound
3
Click
Mouse.
4
In the
Mouse Properties
•Click the
•Click the
5
Click OK to save the settings and close the window.
Device Select
Touch Pad
Control Panel
.
window:
tab to disable the touch pad.
tab to adjust touch pad settings.
.
46Using the Keyboard and Touch Pad
Page 47
Using the Display
Adjusting Brightness
When a Dell™ computer is running on battery power, you can conserve power
by setting the display brightness to the lowest comfortable level.
•Press <Fn> and the up-arrow key to increase brightness on the integrated
display only (not on an external monitor).
•Press <Fn> and the down-arrow key to decrease brightness on the
integrated display only (not on an external monitor).
NOTE: Brightness key combinations only affect the display on your portable
computer, not monitors or projectors that you attach to your portable computer or
docking device. If your computer is connected to an external monitor and you try to
change the brightness level, the Brightness Meter may appear, but the brightness
level on the external device does not change.
Switching the Video Image From Your Computer
Display To a Projector
When you start the computer with an external device (such as an external
monitor or projector) attached and turned on, the image may appear on
either the computer display or the external device.
Press <Fn><F8> to switch the video image between the display only, the
external device only, or the display and the external device simultaneously.
Setting Display Resolution and Refresh Rate
NOTE: If you change the display resolution from the current settings, the image
may appear blurry or text may be hard to read if you change the resolution to one
not supported by your computer and display. Before you change any of the display
settings, make a note of the current settings so you can change back to the
previous settings if you need to.
Using the Display47
Page 48
You can enhance the legibility of text and change the appearance of images
on the screen by adjusting display resolution. As you increase resolution,
items appear smaller on the screen. In contrast, lower resolution causes text
and images to appear larger and can benefit people with vision impairments.
To display a program at a specific resolution, both the video card and the
display must support the program, and the necessary video drivers must be
installed.
NOTE: Use only the Dell-provided video drivers, which are designed to offer the
best performance with your Dell-installed operating system. These drivers are
available on the Drivers and Utilities CD (optional) or via the web at
support.dell.com.
If you choose a resolution or color palette that is higher than the display
supports, the settings adjust automatically to the closest supported values.
To set the display resolution and refresh rate for your display:
1
Click
2
3
Start
Under
Appearance and Personalization
In the
Display Settings
→ Control Panel
window, under
.
, click
Adjust screen resolution
Resolution
, move the slide bar to
.
the left or right to decrease or increase the screen resolution.
NOTE: For additional instructions, click How do I get the best display?
48Using the Display
Page 49
Using a Battery
Battery Performance
NOTE: For information about the Dell™ warranty for your computer, see the
Product Information Guide or separate paper warranty document that shipped with
your computer.
For optimal computer performance and to help preserve BIOS settings,
operate your Dell portable computer with the main battery installed at all
times. One battery is supplied as standard equipment in the battery bay.
NOTE: Because the battery may not be fully charged, use the AC adapter to
connect your new computer to an electrical outlet the first time you use the
computer. For best results, operate the computer with the AC adapter until the
battery is fully charged. To view battery charge status, place the mouse cursor over
the battery icon in the Windows notification area.
NOTE: Battery operating time (the time the battery can hold a charge) decreases
over time. Depending on how often the battery is used and the conditions under
which it is used, you may need to purchase a new battery during the life of your
computer.
NOTE: It is recommended that you connect your computer to an electrical outlet
when writing to media.
Battery operating time varies depending on operating conditions. Operating
time is significantly reduced when you perform operations including, but not
limited to, the following:
•Using optical drives.
•Using wireless communications devices, ExpressCards, memory cards, or
USB devices.
•Using high-brightness display settings, 3D screen savers, or other power-
intensive programs such as complex 3D graphics applications.
•Running the computer in maximum performance mode. (You can use
Windows Power Options Properties or Dell QuickSet to configure power
management settings. For details, see "Configuring Power Management
Settings" on page 52 or "Dell™ QuickSet" on page 155.)
Using a Battery49
Page 50
You can check the battery charge before you insert the battery into the
computer. You can also set power management options to alert you when the
battery charge is low.
CAUTION: Using an incompatible battery may increase the risk of fire or
explosion. Replace the battery only with a compatible battery purchased from
Dell. The battery is designed to work with your Dell computer. Do not use batteries
from other computers with your computer.
CAUTION: Do not dispose of batteries with household waste. When your battery
no longer holds a charge, call your local waste disposal or environmental agency
for advice on disposing of a lithium-ion battery (see "Battery Disposal" in the
Product Information Guide).
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn.
Do not puncture, incinerate, disassemble, or expose the battery to temperatures
above 65°C (149°F). Keep the battery away from children. Handle damaged or
leaking batteries with extreme care. Damaged batteries may leak and cause
personal injury or equipment damage.
Checking the Battery Charge
You can check the battery charge on your computer using any one of the
following methods:
•Dell QuickSet Battery Meter
•Microsoft Windows battery meter icon located in the notification area
•Battery charge/health gauge located on the battery
•Low-battery warning pop-up window
Dell QuickSet Battery Meter
To view the
•Double-click the Dell QuickSet icon in the taskbar, and then click
•Press <Fn><F3>
The Battery Meter displays the status, battery health, charge level, and charge
completion time for the battery in your computer.
50Using a Battery
Dell QuickSet Battery Meter:
Battery Meter
or
Page 51
For more information about QuickSet, right-click the QuickSet icon, and
then click Help.
Microsoft® Windows® Battery Meter
The battery meter indicates the remaining battery charge. To check the
battery meter, double-click the icon in the notification area.
Charge Gauge
By either pressing once or pressing and holding the status button on the
battery charge gauge, you can check:
•Battery charge (check by pressing and releasing the status button)
•Battery health (check by pressing and holding the status button)
The battery operating time is largely determined by the number of times it is
charged. After hundreds of charge and discharge cycles, batteries lose some
charge capacity—or battery health. Therefore, a battery can show a status of
"charged," but maintain a reduced charge capacity (health).
Check the Battery Charge
To check the battery charge, press and release the status button on the battery
charge gauge to illuminate the charge-indicator lights. Each light represents
approximately 20 percent of the total battery charge. For example, if the
battery has 80 percent of its charge remaining, four of the lights are on. If no
lights are on, the battery has no charge.
Check the Battery Health
NOTE: You can check battery health in one of two ways: by using the charge gauge
on the battery, as described below, and by using the Battery Meter in Dell QuickSet.
For information about QuickSet, right-click the QuickSet icon in the notification
area, and then click Help.
To check the battery health using the charge gauge, press and hold the status
button on the battery charge gauge for at least 3 seconds to illuminate the health
indicator lights. Each light represents incremental degradation. If no lights
appear, the battery is in good condition, and more than 80 percent of its original
charge capacity remains. If five lights appear, less than 60 percent of the charge
capacity remains, and you should consider replacing the battery (see "Battery"
on page 170 for more information about the battery operating time).
Using a Battery51
Page 52
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a
low-battery warning, then connect the computer to an electrical outlet. If the
battery runs completely out of power, Sleep state begins automatically.
A pop-up window warns you when the battery charge is approximately
90 percent depleted. The computer enters Sleep state when the battery
charge is at a critically low level.
You can change the settings for the battery alarms in Dell QuickSet or the
Power Options window. For more information,
Management Settings" on page 52 or "Dell™ QuickSet" on page 155
see "Configuring Power
.
Conserving Battery Power
To conserve battery power on your portable computer, do any of the following:
•Connect the computer to an electrical outlet when possible; battery life is
largely determined by the number of times the battery is used and recharged.
•Configure the power management settings using either Dell QuickSet or
Microsoft Windows Power Options to optimize your computer’s power
usage (see "Configuring Power Management Settings" on page 52).
•Use the Sleep power state when you leave the computer unattended for
long periods of time (see "Using the Sleep Power State" on page 53).
Configuring Power Management Settings
You can use Dell QuickSet or Windows Power Options to configure the power
management settings on your computer.
•For information on how to use the Dell QuickSet Power Management
wizard, right-click the QuickSet icon in the notification area, click
and then select
•To use Windows Power Options, do one of the following:
•Click
Options
or
Power Management
Start
→ Control Panel→
, and then select a power plan in the
.
Hardware and Sound→
Select a power plan
Help
Power
window.
,
Click the icon in the notification area
•
then select a plan in the
52Using a Battery
, click
Select a power plan
Power Options
window.
, and
Page 53
Using the Sleep Power State
Rather than shutting down your portable computer, use the Sleep power state
to conserve power. Sleep automatically saves your work to your hard drive, and
then returns you to your previous work session without restarting your computer.
NOTICE: If your computer loses AC and battery power while in Sleep state, it may
lose data.
To enter Sleep state:
•
Click
Start
or
•Depending on how you set the power management options in the
Windows
•Press the power button.
•Close the display.
•Press <Fn><Esc>.
To exit Sleep state, press the power button.
, click , and then click
Power Options
or Dell QuickSet, use one of the following methods:
Sleep
.
Charging the Battery
NOTE: Charge time is longer with the computer turned on. You can leave the
battery in the computer for as long as you like. The battery’s internal circuitry
prevents the battery from overcharging.
When you connect the computer to an electrical outlet or install a battery
while the computer is connected to an electrical outlet, the computer checks
the battery charge and temperature. If necessary, the AC adapter then charges
the battery and maintains the battery charge.
If the battery is hot from being used in your computer or being in a hot
environment, the battery may not charge when you connect the computer to
an electrical outlet.
The battery is too hot to start charging if the battery light flashes
alternately blue and amber. Disconnect the computer from the electrical outlet
and allow the computer and the battery to cool to room temperature, then
connect the computer to an electrical outlet to continue charging the battery.
For more information about resolving problems with a battery, see "Power
Problems" on page 110.
Using a Battery53
Page 54
Replacing the Battery
CAUTION: Using an incompatible battery may increase the risk of fire or
explosion. Replace the battery only with a compatible battery purchased from
Dell. The battery is designed to work with your Dell computer. Do not use batteries
from other computers with your computer.
CAUTION: Before performing these procedures, turn off the computer, disconnect
the AC adapter from the electrical outlet and the computer, disconnect the modem
from the wall connector and the computer, and remove any other external cables
from the computer.
NOTICE: You must remove all external cables from the computer to avoid possible
connector damage.
NOTICE: If you choose to replace the battery with the computer in Sleep state, you
have up to 1 minute to complete the battery replacement before the computer shuts
down and loses any unsaved data.
To remove the battery:
1
If the computer is connected to a docking device (docked), undock it. See
the documentation that came with your docking device for instructions.
2
Ensure that the computer is turned off.
3
Turn the computer over.
4
Slide and click the battery release latch to keep it open.
5
Slide the battery out of the bay.
21
1battery2battery release latch
To replace the battery, follow the removal procedure in reverse order.
54Using a Battery
Page 55
Storing a Battery
Remove the battery when you store your computer for an extended period of
time. A battery discharges during prolonged storage. After a long storage
period, recharge the battery fully (see "Charging the Battery" on page 53)
before you use it.
Using a Battery55
Page 56
56Using a Battery
Page 57
Using Multimedia
Playing Media
NOTICE: Do not move the computer while playing media.
1
Press the eject button located above the keyboard on the center-control cover.
2
Slide the disc, label side up, in the drive opening.
1
1drive opening
To format media for storing or copying data, see the media software that
came with your computer.
NOTE: Ensure that you follow all copyright laws when copying media.
A CD drive includes the following basic buttons:
Play
Move backward within the current track
Pau se
Move forward within the current track
Stop
Go to the previous track
Eject
Go to the next track
Using Multimedia57
Page 58
A DVD drive includes the following basic buttons:
Stop
Restart the current chapter
Play
Fast forward
Pau se
Fast reverse
Advance a single frame while in pause mode
Go to the next title or chapter
Continuously play the current title or chapter
Go to the previous title or chapter
Eject
For more information on playing media, click Help on the media player
(if available).
Playing Media Using Dell Travel
Remote (Optional)
The Dell Travel Remote is designed to control Dell Media Direct and
Windows Vista Media Center. It can work only with specified computers.
For more details, refer to the Dell Support website at support.dell.com.
To play media using Dell Travel Remote:
1
Install a coin-cell battery into your remote control.
2
Launch Windows Vista® Media Center from
3
Use the remote control buttons to play media.
58Using Multimedia
Start → Programs
.
Page 59
1
18
17
16
15
14
2
3
4
5
13
12
11
10
1Infrared Transmitter2Arrow Up
3OK/Enter/Select4Arrow Right
5Arrow Down6Play/Pause
7Forward 8Skip Forward
9Stop 10Skip Back
11Reverse 12Back
13Arrow Left 14Mute
15Volume Down16Page Down
17Volume Up 18Page Up
6
7
8
9
Using Multimedia59
Page 60
Copying CDs and DVDs
This section applies only to computers that have a DVD+/-RW drive.
NOTE: Ensure that you observe all copyright laws when copying media.
NOTE: The types of optical drives offered by Dell may vary by country.
The following instructions explain how to make an exact copy of a CD or
DVD. You can also use Roxio Creator for other purposes, such as creating
music CDs from audio files stored on your computer or backing up important
data. For help, open Roxio Creator, and then press <F1>.
The DVD drives installed in Dell computers do not support HD-DVD media.
For a list of supported media formats, see "Using Blank CDs and DVDs" on
page 60.
How to Copy a CD or DVD
NOTE: Most commercial DVDs have copyright protection and cannot be copied
using Roxio Creator.
1
Click
Start
2
Under the
3
To copy a CD or DVD:
If you have one optical drive
•
ensure that the settings are correct, and then click the
button to continue. The computer reads your source disc and copies
the data to a temporary folder on your computer hard drive.
When prompted, insert a blank disc into the drive and click
→ All Programs→ Roxio Creator→
Copy
tab, click
Copy Disc
.
, insert the source disc into the drive,
Projects→
Copy Disc
Copy
OK
.
.
If you have two optical drives
•
inserted your source disc and click the
The computer copies the data from the source disc to the blank disc.
Once you have finished copying the source disc, the disc that you have
created automatically ejects.
, select the drive into which you have
Copy Disc
button to continue.
Using Blank CDs and DVDs
DVD-writable drives can write to both CD and DVD recording media.
60Using Multimedia
Page 61
Use blank CD-Rs to record music or permanently store data files. After
creating a CD-R, you cannot write to that CD-R again (see the Sonic
documentation for more information). Use a blank CD-RW if you plan to
erase, rewrite, or update information on that disc later.
Blank DVD+/-R media can be used to permanently store large amounts of
information. After you create a DVD+/-R, you may not be able to write to
that disc again if the disc is finalized or closed during the final stage of the
disc creation process. Use blank DVD+/-RW media if you plan to erase,
rewrite, or update information on that disc later.
CD-Writable/DVD-ROM Drives
Media TypeReadWriteRewritable
CD-RYesYesNo
C D- RWYe sYe sYe s
DVD-Writable Drives
Media TypeReadWriteRewritable
CD-RYesYesNo
C D- RWYe sYe sYe s
DVD+RYesYesNo
DVD-RYesYesNo
DV D +R WYe sYe sYe s
DV D -R WYe sYe sYe s
DVD+R DLYesYesNo
DVD-R DLYesNoNo
Helpful Tips
•Use CD-Rs to burn music CDs that you want to play in regular stereos.
CD-RWs do not play in most home or car stereos.
•Music MP3 files can be played only on MP3 players or on computers that
have MP3 software installed.
Using Multimedia61
Page 62
•Use a blank CD-RW to practice CD recording until you are familiar with
CD recording techniques. If you make a mistake, you can erase the data on
the CD-RW and try again. You can also use blank CD-RWs to test music
file projects before you record the project permanently to a blank CD-R.
•Commercially available DVD drives used in home theater systems may not
support all available DVD formats. For a list of formats supported by your
DVD drive, see the documentation provided with your DVD drive or
contact the manufacturer.
Adjusting the Volume
NOTE: When the speakers are muted, you do not hear the media playing.
1
Right-click the volume icon in the notification area.
2
Click
Open Volume Mixer
3
Click and drag the bar to slide it up or down to increase or decrease the
volume.
For more information on volume control options, click Help in the
Volume Mixer window.
The Volume Meter displays the current volume level, including mute, on your
computer. Either click the QuickSet icon in the notification area and select or
deselect Disable On Screen Volume Meter, or press the volume control
buttons to enable or disable the Volume Meter on the screen.
.
Adjusting the Picture
If an error message notifies you that the current resolution and color depth
are using too much memory and preventing media playback, adjust the
display properties:
Click
1
2
3
4
5
62Using Multimedia
Start
Under
Personalization
On
Display Settings
In the drop-down menu under
Click OK.
→ Control Panel→ Appearance and Personalization
, click
Adjust screen resolution
, click and drag the bar to reduce the resolution setting.
Color quality
, click
.
Medium (16 bit)
.
.
Page 63
Using Dell MediaDirect™
Dell MediaDirect is an instant-on multimedia playback mode for digital
media. Press the Dell MediaDirect button, located on the hinge cover, to
launch Dell MediaDirect. When your computer is turned off or in Sleep
state, you can press the Dell MediaDirect button to start the computer and
automatically launch the Dell MediaDirect application.
1
1Dell MediaDirect button
NOTE: You cannot reinstall Dell MediaDirect if you voluntarily reformat the hard
drive. You need the installation software to reinstall Dell MediaDirect. Contact Dell
for assistance (see "Contacting Dell" on page 164).
For more information on using Dell MediaDirect, use the Help menu in the
Dell MediaDirect application.
Using Multimedia63
Page 64
Connecting Your Computer to a TV Using the
HDMI Connector
Your computer features a high-definition multimedia interface (HDMI)
connector, which allows you to connect the computer to a high-definition TV.
To use the HDMI interface, connect your computer to the HDMI TV, then
enable your computer’s display and audio settings to TV.
NOTE: The HDMI cable may not ship with your computer. The cable can be
purchased from Dell.
1
Plug one end of the HDMI cable into the HDMI-output connector on
your computer. See your
connector.
2
Plug the other end of the HDMI cable into the HDMI-input connector on
your HDMI TV.
Owners Manual
for the location of the HDMI
Enabling the Display Settings for a TV
1
Click
Start
, click
Personalization
2
Under
Personalization
The
Display Properties
3
Click
Advanced
64Using Multimedia
Control Panel
.
.
, click
Adjust Screen Resolution
window appears.
, and then click
Appearance and
.
Page 65
4
Click the tab for your video card.
NOTE: To determine the type of video card installed in your computer, see
Windows Help and Support. To access Help and Support, click Start
and Support. Under Pick a Task, click Use Tools to view your computer information
and diagnose problems. Then, under My Computer Information, select Hardware.
5
In the display devices section, select the appropriate option for using
either a single display or multiple displays, ensuring that the display
settings are correct for your selection.
Enabling the Audio Settings for a TV
1
Click
Start
, click
2
Under
Sound
, click the
NOTE: The default playback device is indicated with a green check mark.
3
If the HDMI device is not the default device, select it, click the
Default
CAUTION: When you have finished using your computer with the HDMI-panel TV,
repeat steps 1 and 2, and then set the default playback device back to
Speakers/Headphones. If you leave the default playback device set to HDMI, your
computer’s speakers and headphone jack will not function.
button, and then click OK.
Control Panel
Playback
tab.
, and then click
Sound
.
Set
→
Help
Using Multimedia65
Page 66
66Using Multimedia
Page 67
Using ExpressCards
ExpressCards provide additional memory, multimedia, wired and wireless
communications, and security features. For example, you can add an
ExpressCard to make wireless wide area network (WWAN) connectivity
available on your computer.
ExpressCards support two form factors:
•ExpressCard/34 (34 mm wide)
•ExpressCard/54 (54 mm wide in an L-shape with a 34 mm connector)
The 34 mm card fits into both the 34 mm and 54 mm card slots. The 54 mm
card only fits into a 54 mm card slot.
See "Specifications" on page 165 for information on supported ExpressCards.
NOTE: An ExpressCard is not a bootable device.
12
1ExpressCard/342ExpressCard/54
ExpressCard Blanks
Your computer shipped with a plastic blank installed in the ExpressCard slot.
Blanks protect unused slots from dust and other particles. Save the blank for
use when no ExpressCard is installed in the slot; blanks from other computers
may not fit your computer.
Remove the blank before installing an ExpressCard. To remove the blank, see
"Removing an ExpressCard or Blank" on page 69.
Using ExpressCards67
Page 68
Installing an ExpressCard
You can install an ExpressCard while the computer is running. The computer
automatically detects the card.
ExpressCards are generally marked with a symbol (such as a triangle or an
arrow) or a label to indicate which end to insert into the slot. The cards are
keyed to prevent incorrect insertion. If card orientation is not clear, see the
documentation that came with the card.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTICE: When installing or removing an express card, please do not push express
card and latch simultaneously. This action will damage express card reader.
To install an ExpressCard:
1
Hold the card with the top side of the card facing up.
2
Slide the card into the slot until the card is completely seated in its connector.
If you encounter too much resistance, do not force the card. Check the
card orientation and try again.
The computer recognizes the ExpressCard and automatically loads the
appropriate device driver. If the configuration program tells you to load the
manufacturer's drivers, use the media that came with the ExpressCard.
68Using ExpressCards
Page 69
Removing an ExpressCard or Blank
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTICE: When installing or removing an express card, please do not push express
card and latch simultaneously. This action will damage express card reader.
Press the card or blank into the slot to release it.
Save a blank to use when no ExpressCard is installed in a slot. Blanks protect
unused slots from dust and other particles.
Using ExpressCards69
Page 70
70Using ExpressCards
Page 71
Using the Memory Card Reader
The memory card reader provides a fast and convenient way to view and share
digital photos, music, and videos stored on a memory card.
NOTE: A memory card reader is not a bootable device.
The 8-in-1 memory card reader reads the following memory cards:
•Secure Digital (SD)
•SDIO
•MultiMediaCard (MMC)
•Memory Stick
•Memory Stick PRO
•xD-Picture Card
•Hi Speed-SD
•Hi Density-SD
Memory Card Blanks
Your computer shipped with a plastic blank installed in the 8-in-1 memory
card reader. Blanks protect unused slots from dust and other particles. Save
the blank for use when no memory card is installed in the slot; blanks from
other computers may not fit your computer.
Remove the blank before installing a memory card. To remove the blank, see
"Removing a Memory Card or Blank" on page 72.
Installing a Memory Card
You can install a memory card in the computer while the computer is
running. The computer automatically detects the card.
Memory cards are generally marked with a symbol (such as a triangle or an
arrow) or a label to indicate which end to insert into the slot. The cards are
keyed to prevent incorrect insertion. If card orientation is not clear, see the
documentation that came with the card.
Using the Memory Card Reader71
Page 72
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
To install a memory card:
Hold the card with the top side of the card facing up.
1
2
Slide the card into the slot until the card is completely seated in its
connector.
NOTE: If you encounter too much resistance, do not force the card. Check the
card orientation and try again.
The computer recognizes the memory card and automatically loads the
appropriate device driver. If the configuration program tells you to load the
manufacturer's drivers, use the media that came with the memory card, if
applicable.
Removing a Memory Card or Blank
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
Press the card into the slot to release it from the memory card reader. When it
is partially ejected, remove the card.
72Using the Memory Card Reader
Page 73
Setting Up and Using Networks
Setting up a computer network provides connectivity between your computer
and the Internet, another computer, or a network. For example, with a
network set up in a home or small office you can print to a shared printer,
access drives and files on another computer, browse other networks, or access
the Internet. You can set up a local area network (LAN) using a network or
broadband modem cable or set up a wireless LAN (WLAN).
The Microsoft
guide you through the process of networking computers. For more
information about networking, access Windows Help and Support (click
, and then click
Connecting a Network or Broadband Modem Cable
Before you connect your computer to a network, the computer must have a
network adapter installed and a network cable connected to it.
1
Connect the network cable to the network adapter connector on the back
of your computer.
2
Connect the other end of the network cable to a network connection
device or a network wall connector.
®
Windows Vista™ operating system provides a wizard to help
Start
Help and Support).
NOTE: Insert the cable connector until it clicks into place, and then gently
pull on the cable to ensure that it is securely attached.
NOTE: Do not use a network cable with a telephone wall connector.
Setting Up and Using Networks73
Page 74
Setting Up a Network
1
Click
Start
2
Click
Set up a connection or network
3
Select an option under
4
Click
Next
, and then click
Choose a connection option
, and then follow the instructions in the wizard.
Connect To
.
.
.
Wireless Local Area Network (WLAN)
A WLAN is a series of interconnected computers that communicate with
each other over the air waves rather than through a network cable connected
to each computer. In a WLAN, a radio communications device called an
access point or wireless router connects network computers and provides
Internet, or network access. The access point or wireless router and the
wireless network card in the computer communicate by broadcasting data
from their antennas over the air waves.
What You Need to Establish a WLAN Connection
Before you can set up a WLAN, you need:
•High-speed (broadband) Internet access (such as cable or DSL)
•A broadband modem that is connected and working
•A wireless router or access point
•A wireless network card for each computer that you want to connect to
your WLAN
•A network cable with a network (RJ-45) connector
Checking Your Wireless Network Card
Depending on what you selected when you purchased your computer, the
computer has a variety of configurations. To confirm that your computer has
a wireless network card and to determine the type of card:
•Use the
•Check the order confirmation for your computer
74Setting Up and Using Networks
Device Manager
Page 75
Device Manager
1
Click
Start
2
Click
Classic View
3
Double-click
NOTE: The User Account Control window may open.
4
Click
Continue
5
Click the + next to
, and then click
Control Panel
on the menu on the left side of the
Device Manager
on the
Network adapters
.
User Account Control
to list the utility that manages your
.
Control Panel
window if it opens.
.
wireless network card.
If a network adapter is not listed, you may not have a wireless network card.
If a network adapter is listed, you have a wireless network card. To view
detailed information about the wireless network card:
1
Right-click the name of the network adapter.
2
Click
Properties
The Order Confirmation for Your Computer
.
The order confirmation that you received when you ordered your computer
lists the hardware and software that shipped with your computer.
Setting Up a New WLAN Using a Wireless Router and a
Broadband Modem
1
Contact your Internet service provider (ISP) to obtain specific information
about the connection requirements for your broadband modem.
2
Ensure that you have wired Internet access through your broadband
modem before you attempt to set up a wireless Internet connection (see
"Connecting a Network or Broadband Modem Cable" on page 73).
3
Install any software required for your wireless router. Your wireless router
may have been shipped with installation media. Installation media usually
contains installation and troubleshooting information. Install the required
software according to the instructions provided by the router manufacturer.
4
Shut down your computer and any other wireless-enabled computers in
the vicinity through the Windows Vista Start button .
5
Disconnect your broadband modem power cable from the electrical outlet.
6
Disconnect the network cable from the computer and the modem.
Setting Up and Using Networks75
Page 76
7
Disconnect the AC adapter cable from your wireless router to ensure that
there is no power connected to the router.
NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband
modem before continuing with the network setup.
8
Insert a network cable into the network (RJ-45) connector on the
unpowered broadband modem.
9
Connect the other end of the network cable into the Internet network
(RJ-45) connector on the unpowered wireless router.
10
Ensure that no network or USB cables, other than the network cable
connecting the modem and the wireless router, are connected to the
broadband modem.
NOTE: Restart your wireless equipment in the order described below to
prevent a potential connection failure
11
Tu r n on
only
your broadband modem and wait for at least 2 minutes for
the broadband modem to stabilize. After 2 minutes, proceed to step 12.
12
Turn on your wireless router and wait for at least 2 minutes for the wireless
router to stabilize. After 2 minutes, proceed to the step 13.
13
Start your computer and wait until the boot process completes.
14
See the documentation that came with your wireless router to do the
following in order to set up the wireless router:
•Establish communication between your computer and your
wireless router.
•Configure your wireless router to communicate with your
broadband router.
•Find out your wireless router’s broadcast name. The technical term for
the name of your router’s broadcast name is Service Set Identifier (SSID)
or network name.
15
If necessary, configure your wireless network card to connect to the wireless
network (see "Connecting to a WLAN" on page 77).
76Setting Up and Using Networks
Page 77
Connecting to a WLAN
NOTE: Before you connect to a WLAN, ensure that you have followed the
instructions in "Wireless Local Area Network (WLAN)" on page 74.
NOTE: The following networking instructions do not apply to internal cards with
Bluetooth
This section provides general procedures for connecting to a network using
wireless technology. Specific network names and configuration details vary.
See "Wireless Local Area Network (WLAN)" on page 74 for more information
about how to prepare for connecting your computer to a WLAN.
Your wireless network card requires specific software and drivers for
connecting to a network. The software is already installed.
NOTE: If the software is removed or corrupted, follow the instructions in the user
documentation for your wireless network card. Verify the type of wireless network
card installed in your computer and then search for that name on the Dell™ Support
website at support.dell.com. For information on the type of wireless network card that
is installed in your computer, see "Checking Your Wireless Network Card" on page 74.
When you turn on your computer and a network (for which your computer is
not configured) is detected in the area, a pop-up appears near the network
icon in the Windows notification area.
To connect to the network:
1
Click
2
Click
Network folder.
3
Click
4
Select your network from the list and click
Once you have configured your computer for a wireless network, another popup notifies you that your computer is connected to that network.
Thereafter, whenever you log on to your computer within the range of the
wireless network that you selected, the same pop-up notifies you of the
wireless network connection.
®
wireless technology or cellular products.
Start
Network and Sharing
Connect to a network
, and then click
on the navigation bar at the top of the
under
Network
Ta s ks
.
.
Connect
.
NOTE: If you select a secure network, you must enter a WEP or WPA key when
prompted. Network security settings are unique to your network. Dell cannot
provide this information.
NOTE: Your computer can take up to 1 minute to connect to the network.
Setting Up and Using Networks77
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Monitoring the Status of the Wireless Network Card Through Dell QuickSet
The wireless activity indicator provides you with an easy way to monitor the
status of your computer’s wireless devices. To turn the wireless activity indicator
on or off, click the QuickSet icon in the taskbar and select Hotkey Popups.
If Wireless Activity Indicator Off is not checked, the indicator is on.
If Wireless Activity Indicator Off is checked, the indicator is off.
The wireless activity indicator displays whether your computer’s integrated
wireless devices are enabled or disabled. When you turn the wireless networking
function on or off, the wireless activity indicator changes to display the status.
For more information about the Dell QuickSet wireless activity indicator,
right-click the QuickSet icon in the taskbar, and then select Help.
Mobile Broadband (or Wireless Wide Area
Network)
A Mobile Broadband network, also known as a Wireless Wide Area Network
(WWAN), is a high-speed digital cellular network that provides Internet
access over a much wider geographical area than a WLAN, which typically
covers only from 100 to 1000 feet. Your computer can maintain Mobile
Broadband network access as long as the computer is within a cellular-data
coverage zone. Contact your service provider for coverage of a high-speed
digital cellular network.
NOTE: Even if you are able to make a call from your cellular phone in a specific
geographical location, that location may not necessarily be within a cellular-data
coverage zone.
What You Need to Establish a Mobile Broadband Network Connection
NOTE: Depending on your computer, you can use either a Mobile Broadband
ExpressCard or Mini-Card, but not both, to establish a Mobile Broadband network
connection.
78Setting Up and Using Networks
Page 79
To set up a Mobile Broadband network connection, you need:
•A Mobile Broadband ExpressCard or mini-card (depending on your
computer’s configuration)
NOTE: For instructions on using ExpressCards, see "Using ExpressCards" on
page 67.
•An activated Mobile Broadband ExpressCard or activated Subscriber
Identity Module (SIM) for your service provider
•The Dell Mobile Broadband Card Utility (already installed on your
computer if you purchased the card when you purchased your computer, or
on the media that accompanied your card if purchased separately from
your computer)
If the utility is corrupted or deleted from your computer, see the Dell
Mobile Broadband Card Utility user’s guide in Windows Help and
Support
(click Start
, and then click
Help and Support)
or on the
media that accompanied your card if you purchased it separately from your
computer.
Checking Your Dell Mobile Broadband Card
Depending on what you selected when you purchased your computer, the
computer has a variety of configurations. To determine your computer
configuration, see one of the following:
•Your order confirmation
•Microsoft Windows Help and Support
To check your Mobile Broadband card in Windows Help and Support:
1
Click
Start →
information and diagnose problems
2
Under
Tools
the hardware installed on this computer.
On the My Computer Information - Hardware screen, you can view the type
of Mobile Broadband card installed in your computer as well as other
hardware components.
Help and Support→
, click
My Computer Information→
Use Tools to view your computer
.
Find information about
NOTE: The Mobile Broadband card is listed under Modems.
Setting Up and Using Networks79
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Connecting to a Mobile Broadband Network
NOTE: These instructions only apply to Mobile Broadband ExpressCards or Mini-
Cards. They do not apply to internal cards with wireless technology.
NOTE: Before you connect to the Internet, you must activate Mobile Broadband
service through your cellular service provider. For instructions and for additional
information about using the Dell Mobile Broadband Card Utility, see the user's guide
available through Windows Help and Support (click Start , and then click
Help and Support). The user's guide is also available on the Dell Support website at
support.dell.com and on the media included with your Mobile Broadband card if
you purchased the card separately from your computer.
Use the Dell Mobile Broadband Card Utility to establish and manage a
Mobile Broadband network connection to the Internet:
1
Click the
notification area to run the utility.
2
Click
3
Follow the instructions on the screen to manage the network connection
with the utility.
Or
1
Click
2
Click
Dell Mobile Broadband Card Utility icon
Connect
NOTE: The Connect button changes to the Disconnect button.
Start →
Dell Wireless Broadband
.
All Programs→
Dell Wireless
.
and follow the instructions on the screen.
in the Windows
Enabling/Disabling the Dell Mobile Broadband Card
NOTE: If you are unable to connect to a Mobile Broadband network, ensure that
you have all the components for establishing a Mobile Broadband connection (see
"What You Need to Establish a Mobile Broadband Network Connection" on page 78),
and then verify that your Mobile Broadband card is enabled by verifying the setting
of the wireless switch.
You can turn your Mobile Broadband card on and off using the wireless switch
on your computer.
You can turn your computer’s wireless devices on and off with the wireless
switch on the left side of the computer (see "Left Side View" on page 24).
80Setting Up and Using Networks
Page 81
If the switch is in the "on" position, move the switch to the "off" position to
disable the switch and the Mobile Broadband card. If the switch is in the "off"
position, move the switch to the "on" position to enable the switch and the
Dell Mobile Broadband card. For information about the wireless switch
positions, see "Dell Wi-Fi Catcher™ Network Locator" on page 81.
To monitor the status of your wireless device, see "Monitoring the Status of
the Wireless Network Card Through Dell QuickSet" on page 78.
Dell Wi-Fi Catcher™ Network Locator
The wireless switch on your Dell computer uses the Dell Wi-Fi Catcher
Network Locator to scan for wireless networks in your vicinity.
To scan for a wireless network, press and hold the Wi-Fi Catcher Network
Locator Switch (see "Right Side View" on page 26) for a few seconds. The
Wi-Fi Catcher Network Locator functions regardless of whether your
computer is turned on or off, or in Sleep state, as long as the switch is
configured through Dell QuickSet or the BIOS (system setup program) to
control Wi-Fi network connections.
Because the Wi-Fi Catcher Network Locator is disabled and not configured
for use when your computer is shipped to you, you must first use Dell
QuickSet to enable and configure the switch to control WiFi network
connections. For more information on the Wi-Fi Catcher Network Locator
and to enable the feature through Dell QuickSet, right-click the QuickSet
icon in the notification area, and then select Help.
Setting Up and Using Networks81
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82Setting Up and Using Networks
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Securing Your Computer
Security Cable Lock
NOTE: Your computer does not ship with a security cable lock.
A security cable lock is a commercially available antitheft device. To use the
lock, attach it to the security cable slot on your Dell™ computer. For more
information, see the instructions included with the device.
NOTICE: Before you buy an antitheft device, ensure that it will work with the
security cable slot on your computer.
Passwords
Passwords prevent unauthorized access to your computer. When you first
start your computer, you must assign a primary password at the prompt. If you
do not enter a password within 2 minutes, the computer returns to its
previous operating state.
Securing Your Computer83
Page 84
When using passwords, observe the following guidelines:
•Choose a password that you can remember, but not one that is easy to guess.
For example, do not use the names of family members or pets for passwords.
•It is recommended that you do not write down your password. If you do write
it down, however, ensure that the password is stored in a secure location.
•Do not share your password with other people.
•Ensure that people are not watching you when you type your password.
NOTICE: Passwords provide a high level of security for data in your computer or
hard drive. However, they are not foolproof. If you require more security, obtain and
use additional forms of protection such as data encryption programs.
Use the User Accounts option in the Control Panel in the Microsoft® Windows®
operating system to create user accounts or to change passwords. Once you
create a user password, you must enter it each time you turn on or unlock
your computer. If you do not enter a password within 2 minutes, the
computer returns to its previous operating state. For more information, see
your Windows documentation.
If you forget any of your passwords, contact Dell (see "Contacting Dell" on
page 164). For your protection, Dell technical support staff will ask you for
proof of your identity to ensure that only an authorized person can use the
computer.
Fingerprint Reader (Optional)
If your computer has the optional fingerprint reader, you can use the
Fingerprint Reader Suite to add biometric security to your computer. The
Fingerprint Reader Suite gives you the ability to enhance your security in the
following ways:
•Associate digitized images of your fingerprints with your user name,
password, and generated security keys in your own secure
•Use the fingerprint reader to manage OS-level authentication
•Register applications and web pages in a password bank so that you can use
the fingerprint reader to enter your password
•Launch a favorite application by swiping your finger over the fingerprint
reader
Store confidential information in an encrypted folder
84Securing Your Computer
passport
Page 85
If Your Computer Is Lost or Stolen
•Call a law enforcement agency to report the lost or stolen computer.
Include the Service Tag in your description of the computer. Ask that a
case number be assigned and write down the number, along with the
name, address, and phone number of the law enforcement agency.
If possible, obtain the name of the investigating officer.
NOTE: If you know where the computer was lost or stolen, call a law enforcement
agency in that area. If you do not know, call a law enforcement agency where you
live.
•If the computer belongs to a company, notify the security office of the
company.
•Contact Dell customer service to report the missing computer. Provide the
computer Service Tag, the case number, and the name, address, and phone
number of the law enforcement agency to which you reported the missing
computer. If possible, give the name of the investigating officer.
The Dell customer service representative will log your report under the
computer Service Tag and record the computer as missing or stolen. If
someone calls Dell for technical assistance and gives your Service Tag, the
computer is identified automatically as missing or stolen. The representative
will attempt to get the phone number and address of the caller. Dell will then
contact the law enforcement agency to which you reported the missing computer.
Securing Your Computer85
Page 86
86Securing Your Computer
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Troubleshooting
Dell Technical Update Service
The Dell Technical Update service provides proactive e-mail notification of
software and hardware updates for your computer. The service is free and can
be customized for content, format, and how frequently you receive notifications.
To enroll for the Dell Technical Update service, go to
support.dell.com/technicalupdate.
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in
"Lockups and Software Problems" on page 105 and run the Dell Diagnostics
before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTE: The Dell Diagnostics only operate on Dell computers.
Enter system setup program, review your computer’s configuration
information, and ensure that the device you want to test displays in the
system setup program and is active (see "Dell Technical Support Policy
(U.S. Only)" on page 173).
Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see "Drivers and Utilities Media" on page 13).
Troubleshooting87
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Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.
NOTE: If your computer cannot display a screen image, contact Dell (see
"Contacting Dell" on page 164).
NOTE: If the computer is connected to a docking device (docked), undock it. See
the documentation that came with your docking device for instructions.
1
Ensure that the computer is connected to an electrical outlet that is
known to be working properly.
2
Turn on (or restart) your computer.
3
Start the Dell Diagnostics in one of the following two ways.
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft
computer and try again.
®
Windows® desktop; then, shut down your
–When the DELL™ logo appears, press <F12> immediately. Select
Diagnostics
NOTE: Before attempting the following option, the computer must be
powered down completely.
from the boot menu and press <Enter>.
–Press and hold the <Fn> key while powering the computer on.
NOTE: If you see a message stating that no diagnostics utility partition has
been found, run the Dell Diagnostics from the Drivers and Utilities media.
The computer runs the Pre-boot System Assessment (PSA), a series of initial
tests of your system board, keyboard, display, memory, hard drive, etc.
•During the assessment, answer any questions that appear.
•If a failure is detected, the computer stops and beeps. To stop the
assessment and restart the computer, press <n>; to continue to the
next test, press <y>; to retest the component that failed, press <r>.
•If failures are detected during the Pre-boot System Assessment, write down
the error code(s) and contact Dell (see "Contacting Dell" on page 164).
If the Pre-boot System Assessment completes successfully, you receive the
message
Press any key to continue
4
Press any key to start the Dell Diagnostics from the diagnostics utility
Booting Dell Diagnostic Utility Partition.
.
partition on your hard drive.
88Troubleshooting
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Starting the Dell Diagnostics From the Drivers and Utilities Media
1
Insert your
2
Shut down and restart the computer.
Drivers and Utilities
media.
When the DELL logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft
computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the
next start-up, the computer boots according to the devices specified in the
system setup program.
NOTE: Keyboard failure may result when a key on the keyboard is held down
for extended periods of time. To avoid possible keyboard failure, press and
release the <F12> key in even intervals until the boot device menu appears.
3
At the boot device menu, use the up- and down-arrow keys to highlight
CD/DVD/CD-RW
NOTE: The Quickboot feature changes the boot sequence for the current
boot only. Upon restart, the computer boots according to the boot sequence
specified in the system setup program.
4
Select the
Boot from CD-ROM
, and then press <Enter>.
®
Windows® desktop; then, shut down your
option from the menu that appears, and
then press <Enter>.
5
Ty p e 1 to start the
6
Select
Run the 32 Bit Dell Diagnostics
Drivers and Utilities
menu, and then press <Enter>.
from the numbered list. If
multiple versions are listed, select the version appropriate for your
computer.
7
At the Dell Diagnostics
NOTE: Write down any error codes and problem descriptions exactly as they
appear and follow the instructions on the screen.
8
After all tests have completed, close the test window to return to the Dell
Diagnostics
9
Remove your
Main Menu
Drivers and Utilities
Main Menu
.
media, and then close the
, select the test you want to run.
Main Menu
window to exit the Dell Diagnostics and restart the computer.
Troubleshooting89
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Dell Diagnostics Main Menu
After the Dell Diagnostics loads and the Main Menu screen appears, click the
button for the option you want.
NOTE: It is recommended that you select TestSystem to run a complete test
on your computer.
OptionFunction
Test MemoryRun the stand-alone memory test
Test SystemRun System Diagnostics
ExitExit the Diagnostics
After you have selected the Test System option from the main menu, the
following menu appears.
NOTE: It is recommended that you select Extended Test from the menu
below to run a more thorough check of the devices in the computer.
OptionFunction
Express TestPerforms a quick test of system devices. The test typically takes
10 to 20 minutes and requires no interaction on your part. Run
Express Test first to increase the possibility of tracing the
problem quickly.
Extended TestPerforms a thorough check of system devices. The test typically
takes an hour or more and periodically requires your input to
answer specific questions.
Custom TestTests a specific device in the system and can be used to
customize the tests you want to run.
Symptom TreeLists a number of common symptoms and allows you to select a
test based on the symptom of the problem you are having.
For any problem encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and problem
description exactly as it appears and follow the instructions on the screen. If you
cannot resolve the problem, contact Dell (see "Contacting Dell" on page 164).
NOTE: The Service Tag for your computer is located at the top of each test screen.
When contacting Dell support, have your Service Tag ready.
90Troubleshooting
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The following tabs provide additional information for tests run from the
Custom Test or Symptom Tree option:
TabFunction
ResultsDisplays the results of the test and any error conditions
encountered.
ErrorsDisplays error conditions encountered, error codes, and the
problem description.
HelpDescribes the test and any requirements for running the test.
ConfigurationDisplays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all
devices from system setup, memory, and various internal tests,
and it displays the information in the device list in the left pane
of the screen. The device list may not display the names of all
the components installed on your computer or all devices
attached to your computer.
ParametersAllows you to customize the test by changing the test settings.
Dell Support Center
The Dell Support Center helps you find the service, support and system-specific
information you need. For more information about Dell Support Center and
available support tools, click the Services tab at support.dell.com.
Systems purchased on June 26, 2007 and later are pre-installed with
Dell Support Center. Click on the desktop icon and select the area of
assistance you require.
For computers purchased prior to June 26, 2007, you can download Dell
Support Center from the Services page at support.dell.com.
Troubleshooting91
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Click the Dell Support Center icon on your computer’s desktop to run
the application and to access the following features:
•Self-help tools such as, Dell Support 3, Dell PC Tune-Up, Dell PC
CheckUp, and Network Assistant
•DellConnect for remote, real-time, technical support
•Dell support contact information including e-mail and online chat
addresses as well as telephone numbers
•Resources specific to your computer are available under
Downloads, Upgrades and System Information
The top of the Dell Support Center home page displays your computer’s
model number along with its Service Tag, Express Service code, and warranty
expiration details. When permissions are given to Dell to use your Service
Tag, additional details about your computer, such as available memory, disk
space, installed hardware, network addresses, modem specifications, installed
security software, and much more are provided. In addition, using your
Service Tag, Dell can link you to the most relevant www.dell.com web pages
for information about your warranty, ordering accessories and details about
installing recommended drivers and downloads.
Drivers &
Dell Support 3
The Dell Support 3 is customized for your computing environment. This
utility provides self-support information, software updates, and health scans
for your computer. Use this utility for the following functions:
•Check your computing environment
•View the Dell Support 3 settings
•Access the Dell Support 3 help file
•View frequently asked questions
•Learn more about Dell Support 3
•Turn Dell Support 3 off
92Troubleshooting
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For more information about Dell Support 3, click the question mark (?) at the
top of the Dell Support 3 window.
To access Dell Support 3:
•Click the Dell Support 3 icon in the notification area of your
Windows desktop.
NOTE: The icon functions vary depending on whether you click, double-
click, or right-click the icon.
or
•Click the Microsoft
Dell Support 3→ Dell Support Settings
the taskbar
NOTE: If Dell Support 3 is not available from the Start menu, go to
option is checked.
support.dell.com and download the software.
®
Windows Vista® Start button
. Ensure that the
→
All Programs
Show icon on
→
Dell PC Tune-Up
The automated or monthly version of Dell PC Tune-Up allows you to choose
the day and time of the month you want your computer "tuned up". A typical
tune-up includes hard drive defragmentation, removal of unwanted and
temporary files, updated security settings, verification of "good" restore
points, and other maintenance activities designed to improve computer
performance and security. The monthly version is available as an annual
subscription and is a feature of Dell Support 3, a complimentary application
that provides real-time health scans and information on how to maintain your
computer (see "Dell Support 3" on page 92).
Both versions of PC Tune-Up are available to customers in the U.S. and Canada.
For the latest updates and to learn how to keep your computer running at peak
performance, search for the keyword PC TuneUp on support.dell.com.
Dell PC CheckUp
Dell PC Checkup is a troubleshooting and diagnostic tool that provides
customized scanning and testing of your Dell computer. PC Checkup verifies
whether your hardware is working properly and provides automated fixes for
common configuration concerns. It is recommended that you run PC Checkup
on a regular basis or before contacting Dell for assistance. The application creates
a detailed report that Dell technicians can use to resolve your issue quickly.
Troubleshooting93
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Dell Network Assistant
Designed specifically for users of Dell™ computers, the Dell Network Assistant
helps simplify the setup, monitoring, troubleshooting, and repair of your network.
The Dell Network Assistant provides the following features:
•Consolidated setup, alerting, and device status
•Simplified tracking of networked devices through a visual display of
network status
•Proactive troubleshooting and repair of network problems
•Tutorials, setup wizards, and frequently asked questions (FAQs) to
enhance understanding of networking principles
To access Dell Network Assistant:
Click the Dell Support Center icon on your computer’s desktop.
1
2
Click
Self Help→ Network / Internet→ Network Management
.
DellConnect
DellConnect is a simple online access tool that allows a Dell service and
support associate to access your computer through an Internet connection,
diagnose the problem and repair it. The associate works with your permission
under your supervision, and you can work with Dell’s associate during the
troubleshooting session.
To use this service, you must have an Internet connection and your Dell
computer must be under warranty. DellConnect is also available for a fee
through "Dell On Call."
To begin a live session with a Dell associate:
1
Click the Dell Support Center icon on your computer’s desktop.
2
Click
Assistance From Dell→ Technical Support→ DellConnect
Phone
and follow the instructions.
→
Drive Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
Fill out the "Diagnostics Checklist" on page 163 as you complete these checks.
94Troubleshooting
Page 95
ENSURETHAT MICROSOFT WINDOWSRECOGNIZESTHEDRIVE —
•Click
Start
→
Computer
.
If the drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
TESTTHEDRIVE —
•Insert another floppy disk, CD, or DVD to eliminate the possibility that
the original media is defective.
•Insert a bootable floppy disk and restart the computer.
CLEANTHEDRIVEORDISK — See "Cleaning Your Computer" on page 40.
ENSURETHATTHE CD OR DVD MEDIAISSNAPPEDONTOTHESPINDLE
CHECKTHECABLECONNECTIONS
CHECKFORHARDWAREINCOMPATIBILITIES — See "Troubleshooting Software
and Hardware Problems in the Windows Vista® Operating System" on
page 119.
RUNTHE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 87.
Optical drive problems
NOTE: High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE: Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
Problems writing to a CD-RW or DVD+/-RW drive
CLOSEOTHERPROGRAMS — CD-RW and DVD+/-RW drives must receive a
steady stream of data when writing. If the stream is interrupted, an error
occurs. Try closing all programs before you write to the drive.
TURNOFF SLEEPSTATEIN WINDOWSBEFOREWRITINGTOA CD/DVD — See
"Using the Sleep Power State" on page 53 for information on Sleep state.
CHANGETHEWRITESPEEDTOA SLOWERRATE — See the help files for your CD
or DVD creation software.
Troubleshooting95
Page 96
The drive makes an unfamiliar scraping or grinding sound
•Ensure that the sound is not caused by the program that is running.
•Ensure that the disc is inserted properly.
Hard drive problems
ALLOWTHECOMPUTERTOCOOLBEFORETURNINGITON — A hot hard drive may
prevent the operating system from starting. Try allowing the computer to
return to room temperature before turning it on.
RUN CHECK DISK —
1
Click
Start
2
Right-click
3
Click
Properties→ Tools→ Check Now
NOTE: The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to continue the desired action.
4
Click to check
click
Start
→
Computer
Local Disk (C:)
.
.
.
Scan for and attempt recovery of bad sectors
.
, and then
E-Mail, Modem, and Internet Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: The modem is an optional feature on this computer. You can purchase an
external modem through Dell. Therefore, the steps in this section only apply if you
have purchased an external modem.
HECK THE MICROSOFT WINDOWS MAIL SECURITY SETTINGS — If you cannot
•Verify that the telephone line is connected to the jack on the modem (the
jack has either a green label or a connector-shaped icon next to it).
•Ensure that you hear a click when you insert the telephone line connector
into the modem.
•Disconnect the telephone line from the modem and connect it to a
telephone, then listen for a dial tone.
•If you have other telephone devices sharing the line, such as an answering
machine, fax machine, surge protector, or line splitter, then bypass them
and connect the modem directly to the telephone wall jack. If you are
using a line that is 3 m (10 ft) or more in length, try a shorter one.
RUNTHE MODEM HELPERDIAGNOSTICS — Click the Start → Programs→
Modem Diagnostic Tool→ Modem Diagnostic Tool. Follow the instructions
on the screen to identify and resolve modem problems (Modem Helper is not
available on certain computers).
VERIFYTHATTHEMODEM ISCOMMUNICATINGWITH WINDOWS —
1
Click the
2
Click
3
Click
4
Click the
5
Click the COM port for your modem.
6
Click
Start
Hardware and Sound
, and then click
.
Phone and Modem Options
Modems
Properties
tab.
, click the
Diagnostics
Control Panel
.
.
tab, and then click
Query Modem
to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
ENSURETHATYOUARECONNECTEDTOTHE INTERNET — Ensure that you have
subscribed to an Internet service provider. With the Windows Mail e-mail
program open, click File. If Work Offline has a checkmark next to it, click the
checkmark to remove it, and then connect to the Internet. For help, contact
your Internet service provider.
SCANTHECOMPUTERFORSPYWARE — If you are experiencing slow computer
performance, you frequently receive pop-up advertisements, or you are having
problems connecting to the Internet, your computer might be infected with
spyware. Use an anti-virus program that includes anti-spyware protection (your
program may require an upgrade) to scan the computer and remove spyware. For
more information, go to support.dell.com and search for the keyword spyware.
Troubleshooting97
Page 98
Error Messages
Fill out the "Diagnostics Checklist" on page 163 as you complete these checks.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
If the message is not listed, see the documentation for the operating system
or the program that was running when the message appeared.
AUXILIARYDEVICEFAILURE — The touch pad or external mouse may be faulty.
For an external mouse, check the cable connection. Enable the Pointing
Device option in the system setup program (see "Dell Technical Support
Policy (U.S. Only)" on page 173). If the problem persists, contact Dell (see
"Contacting Dell" on page 164).
BADCOMMANDORFILENAME — Ensure that you have spelled the command
correctly, put spaces in the proper place, and used the correct pathname.
CACHEDISABLEDDUETOFAILURE — The primary cache internal to the
microprocessor has failed. Contact Dell (see "Contacting Dell" on page 164).
CD DRIVECONTROLLERFAILURE — The CD drive does not respond to
commands from the computer (see "Drive Problems" on page 94).
DATAERROR — The hard drive cannot read the data (see "Drive Problems" on
page 94).
DECREASINGAVAILABLEMEMORY — One or more memory modules may be
faulty or improperly seated. Reinstall the memory modules and, if necessary,
replace them (see "Memory" on page 137).
DISK C: FAILEDINITIALIZATION — The hard drive failed initialization. Run the
hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 87).
DRIVENOTREADY — The operation requires a hard drive in the bay before it
can continue. Install a hard drive in the hard drive bay (see "Hard Drive" on
page 129).
ERRORREADING PCMCIA CARD — The computer cannot identify the
ExpressCard. Reinsert the card or try another card (see "Using ExpressCards"
on page 67).
EXTENDEDMEMORYSIZEHASCHANGED — The amount of memory recorded in
NVRAM does not match the memory installed in the computer. Restart the
computer. If the error appears again, contact Dell (see "Contacting Dell" on
page 164).
98Troubleshooting
Page 99
THEFILEBEINGCOPIEDISTOOLARGEFORTHEDESTINATIONDRIVE — The file
that you are trying to copy is too large to fit on the disk, or the disk is full. Try
copying the file to a different disk or use a larger capacity disk.
A FILENAMECANNOTCONTAINANYOFTHEFOLLOWINGCHARACTERS: \ / : * ? “ <
Do not use these characters in filenames.
> | —
GATE A20 FAILURE — A memory module may be loose. Reinstall the memory
modules and, if necessary, replace them (see "Memory" on page 137).
GENERALFAILURE — The operating system is unable to carry out the
command. The message is usually followed by specific information—for
example, Printer out of paper. Take the appropriate action.
HARD-DISKDRIVECONFIGURATIONERROR — The computer cannot identify the
drive type. Shut down the computer, remove the hard drive (see "Hard Drive"
on page 129), and boot the computer from a CD. Then, shut down the
computer, reinstall the hard drive, and restart the computer. Run the Hard
Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 87).
HARD-DISKDRIVECONTROLLERFAILURE 0— The hard drive does not respond
to commands from the computer. Shut down the computer, remove the hard
drive (see "Hard Drive" on page 129), and boot the computer from a CD.
Then, shut down the computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another drive. Run the Hard Disk Drive
tests in the Dell Diagnostics (see "Dell Diagnostics" on page 87).
HARD-DISKDRIVEFAILURE — The hard drive does not respond to commands
from the computer. Shut down the computer, remove the hard drive (see
"Hard Drive" on page 129), and boot the computer from a CD. Then, shut
down the computer, reinstall the hard drive, and restart the computer. If the
problem persists, try another drive. Run the Hard Disk Drive tests in the Dell
Diagnostics (see "Dell Diagnostics" on page 87).
HARD-DISKDRIVEREADFAILURE — The hard drive may be defective. Shut
down the computer, remove the hard drive (see "Hard Drive" on page 129),
and boot the computer from a CD. Then, shut down the computer, reinstall
the hard drive, and restart the computer. If the problem persists, try another
drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell
Diagnostics" on page 87).
INSERTBOOTABLEMEDIA — The operating system is trying to boot to
nonbootable media, such as a floppy disk or CD. Insert bootable media.
INVALIDCONFIGURATIONINFORMATION- PLEASERUN SYSTEM SETUP
Troubleshooting99
Page 100
PROGRAM — The system configuration information does not match the
hardware configuration. The message is most likely to occur after a memory
module is installed. Correct the appropriate options in the system setup
program (see "Dell Technical Support Policy (U.S. Only)" on page 173).
KEYBOARDCLOCKLINEFAILURE — For external keyboards, check the cable
connection. Run the Keyboard Controller test in the Dell Diagnostics (see
"Dell Diagnostics" on page 87).
KEYBOARDCONTROLLERFAILURE — For external keyboards, check the cable
connection. Restart the computer, and avoid touching the keyboard or the
mouse during the boot routine. Run the Keyboard Controller test in the Dell
Diagnostics (see "Dell Diagnostics" on page 87).
KEYBOARDDATALINEFAILURE — For external keyboards, check the cable
connection. Run the Keyboard Controller test in the Dell Diagnostics (see
"Dell Diagnostics" on page 87).
KEYBOARDSTUCKKEYFAILURE — For external keyboards or keypads, check the
cable connection. Restart the computer, and avoid touching the keyboard or
keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics
(see "Dell Diagnostics" on page 87).
cannot verify the Digital Rights Management (DRM) restrictions on the file,
so the file cannot be played (see "Dell MediaDirect problems" on page 106).
A memory module may be faulty or improperly seated. Reinstall the memory
modules and, if necessary, replace them (see "Memory" on page 137).
MEMORYALLOCATIONERROR — The software you are attempting to run is
conflicting with the operating system, another program, or a utility. Shut
down the computer, wait 30 seconds, and then restart it. Try to run the
program again. If the error message still appears, see the software
documentation.
MEMORYDATALINEFAILUREATADDRESS, READVALUEEXPECTINGVALUE — A
memory module may be faulty or improperly seated. Reinstall the memory
modules and, if necessary, replace them (see "Memory" on page 137).