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Dell Reseller Option Kit
Important Information
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Notes and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
____________________
Information in this publication is subject to change without notice.
© 2009–2011 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.
®
Citrix
and XenServer® are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries,
and may be registered in the United States Patent and Trademark Office and in other countries.
Microsoft
the United States and/or other countries.
Other trademarks and trade names may be used in this publication to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
2011 - 06 Rev. A05
®
, Hyper-V®, and Windows Server® are registered trademarks of Microsoft Corporation in
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Overview
Dell Reseller Option Kit (ROK) is a stand-alone Dell-branded operating
system kit. It is offered in the following editions:
• Microsoft Windows Small Business Server 2011
• Microsoft Windows Server 2008
• Microsoft Windows Server 2008 R2
NOTE: ROK is offered only on certain editions of Windows Server 2008 and
Windows Server 2008 R2 operating systems.
Installing the Operating System
NOTE: You can install the ROK media only on Dell systems and virtual machines
(VMs) hosted on Dell systems. If you try to install the Windows Server operating
system on a non-Dell physical system or on a VM hosted on a non-Dell system, the
installation fails and the system verification failure message is displayed.
NOTE: Windows Server operating systems can only be installed on certain Dell
systems. For a list of the Dell-qualified systems and operating system combinations,
see the Operating System Support Matrix for Dell PowerEdge Systems matrix at
dell.com/ossupport.
Windows Server 2008
To install Windows Server 2008 using ROK on a Dell system, see Microsoft
Windows Server 2008 for Dell PowerEdge Systems
Windows Server 2008 at dell.com/ostechsheets.
During the installation, enter the product key to activate the operating
system. For information on activating the operating system, see the Dell
OEM Windows Server Media
dell.com/ostechsheets.
Operating System Activation Guide at
Installing Microsoft
Windows Server 2008 R2
To install Windows Server 2008 R2 using ROK on a Dell system, see
Microsoft Windows Server 2008 R2 for Dell PowerEdge Systems
Microsoft Windows Server 2008 R2 at dell.com/ostechsheets.
To activate the operating system, see the Microsoft Windows Server 2008
Activation Guide at dell.com/ostechsheets.
Important Information 3
Installing
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Windows Small Business Server 2011
To install Windows Small Business Server 2011 using ROK on a Dell system,
see the Microsoft Windows Small Business Server 2011 for Dell PowerEdge
Systems
Installation Guide at dell.com/ostechsheets.
Important Information
Systems With PERC S100 Require S100 Drivers During Operating System Installation
The system goes into a reboot loop when you install the Windows Server
operating system using the ROK media or the Dell Unified Server
Configurator (USC), on the PowerEdge RAID Controller (PERC) S100.
To resolve this issue, use either the Dell Systems Build Update Utility
(SBUU) or the external USB-DVD drive to install the operating system.
NOTE: This issue is fixed with Windows Small Business Server 2011 and Windows
Server 2008 R2 SP1. A message may appear requesting you to install the driver,
since the S100 driver is not available with these operating systems. Download and
use the latest driver from support.dell.com.
Repairing Windows Server 2008 R2 SP1 When Using the Simplified Chinese ROK Media
When using the Simplified Chinese ROK media for Windows Server 2008 R2
SP1, the media skips the Install Now screen that contains the option Repair
your computer. To workaround the issue:
1
Use the installation DVD to start the computer and run the Windows
Server 2008 R2 SP1 setup.
2
On the
<Shift><F10> to open a command prompt.
3
Type the following commands to start
and press <Enter> after each command:
cd /d %systemdrive%\sources\recovery
Language, Time & currency and Keyboard
Windows Recovery Environment
window, press
RecEnv.exe
NOTE: You can also repair your computer by pressing <F8 > just after POST to get
to the recovery screen.
4 Important Information
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NOTE: For more information see the Microsoft knowledge base article 951495 at
support.microsoft.com.
Preparing the Hypervisor for Using the ROK Media on a Dell System
Operating system installation on a Virtual Machine (VM) hosted on a Dell
system fails when the hypervisor is not prepared to support the installation.
To resolve the issue and prepare your hypervisor, follow the procedures given
below depending on the hypervisor you are using.
NOTE: Ensure that you perform the following procedures on the system that hosts
the VM.
To prepare your ESX/ESXi hypervisor for using ROK media:
1
Go to
/vmfs/volumes/<
2
Open the
vmx
file in an editor and add the following line:
smbios.reflectHost = TRUE
3
Restart the VM and proceed with the installation.
NOTE: Ensure that you edit the vmx file for every VM that you create.
To prepare your Microsoft hypervisor for using ROK media:
1
Insert the ROK media and go to
2
Run
hyperv_prep.vbe
Hyper-V and follow the instructions on the screen.
datastore name
>/<
VM name
>/<
VM name>.
.
<DVD drive>:\ROK
.
on the Windows Server operating system running
NOTE: If you are running the utility on Microsoft Hyper-V Server 2008 or
Hyper-V Server 2008 R2, type
command prompt.
cscript hyperv_prep.vbe in the
To prepare your Citrix XenServer hypervisor for using the ROK media, ensure
that the XenServer version is 5.5 or later.
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Running hyperv_prep.vbe Fails
NOTE: ROK is supported only in English, French, German, Spanish, and Simplified
Chinese. For all other languages, the error messages are displayed in English.
Running hyperv_prep.vbe from the ROK media fails on a Windows Server
operating system and an error message is displayed.
To resolve the issue, ensure that:
• The Windows Server operating system supports the Hyper-V role.
• The Hyper-V role is enabled on your system. If not, enable the role and
proceed with the installation.
6 Important Information
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