Dell Remote Access Controller 4 Firmware User Manual

Dell™ Remote Access Controller 4
Firmware Version 1.30
User’s Guide
www.dell.com | support.dell.com
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or
____________________
Information in this document is subject to change without notice. © 2005 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Dell OpenManage, PowerEdge, and PowerVault are trademarks of Dell Inc.; Windows Server
is a trademark, and Microsoft, Windows, and MS-DOS are registered trademarks of Microsoft Corporation; Novell and NetWare are registered trademarks of Novell Corporation; Red Hat is a registered trademark of Red Hat, Inc.; Intel is a registered trademark of Intel Corporation; UNIX is a registered trademark of The Open Group in the United States and other countries.
Copyright 1998-2005 The OpenLDAP Foundation. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted only as authorized by the OpenLDAP Public License. A copy of this license is available in the file LICENSE in the top-level directory of the distribution or , alternati v ely, at http://www.OpenLDAP.org/license.html. OpenLDAP is a registered trademark of the OpenLDAP Foundation. Individual files and/or contributed packages may be copyrighted by other parties and subject to additional restrictions. This work is derived from the Univ ersity of Michigan LDAP v3.3 distribution. Information concerning this software is available at http://www.umich.edu/~dirsvcs/ldap/. This work also contains materials derived from public sources. Additional information about OpenLDAP can be obtained at http://www.openldap.org/. Portions Copyright 1998-2004 Kurt D. Zeilenga. Portions Copyright 1998-2004 Net Boolean Incorporated. Portions Copyright 2001-2004 IBM Corporation. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted only as authorized by the OpenLDAP Public License. Portions Copyright 1999-2003 Ho ward Y.H. Chu. Portions Copyright 1999-2003 Symas Corporation. Portions Copyright 1998-2003 Hallvard B. Furuseth. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that this notice is preserved. The names of the copyright holders may not be used to endorse or promote products derived from this software without their specific prior written permission. This software is provided "as is'' without express or implied warranty . Portions Copyright (c) 1992-1996 Re gents of the Univ ersity of Michigan. All rights reserved. Redistribution and use in source and binary forms are permitted provided that this notice is preserved and that due credit is given to the University of Michigan at Ann Arbor . The name of the Uni versity may not be used to endorse or promote products derived from this software without specific prior written permission. This software is provided "as is'' without express or implied warranty. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
May 2005 Rev. A00

Contents

1 DRAC 4 Overview
What’s New in DRAC 4 in this Release?. . . . . . . . . . . . . . . . . . . . . 21
DRAC 4 Hardware Features
Hardware Specifications
Power Requirements Connectors DRAC 4 Ports
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Supported Remote Access Connections
DRAC 4 Security Features
Supported Platforms
Supported Operating Systems
Supported Web Browsers
Features
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Other Documents You May Need
. . . . . . . . . . . . . . . . . . . . . . . . . . . 22
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
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. . . . . . . . . . . . . . . . . . . . . . . . 27
2 Installing and Setting Up the DRAC 4
What You Need to Get Started. . . . . . . . . . . . . . . . . . . . . . . . . . 29
Installing the DRAC 4 Hardware
Software Installation and Configuration Overview
. . . . . . . . . . . . . . . . . . . . . . . . . 29
. . . . . . . . . . . . . . . 29
Installing the Software on the Managed System
. . . . . . . . . . . . . . . . 30
Configuring the Managed System to Capture the Last Crash Screen Disabling the Windows Automatic Reboot Option
Installing the Software on the Management Station
. . . . . . . . . . . . . 31
. . . . . . . . . . . . . . 32
Installing the racadm CLI on a Red Hat Enterprise Linux
Management Station
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Uninstalling the racadm CLI on a Red Hat Enterprise Linux
Management Station
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
. . . 31
Contents 3
Configuring a Supported Web Browser . . . . . . . . . . . . . . . . . . . . . 32
Configuring Internet Explorer to Connect to the
Web-Based Interface Viewing Localized Versions of the Web-Based Interface
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
. . . . . . . . . 33
Installing the Sun Java Plug-In
Installing the Sun Java Plug-In to Use Console Redirection Installing the Sun Java Plug-In to Use Mozilla
Configuring DRAC 4 Properties
Configuring the DRAC 4 Network Settings
Configuring the DRAC 4 Network Settings Using the Option ROM
Adding and Configuring DRAC 4 Users
Adding and Configuring SNMP Alerts
Updating the DRAC 4 Firmware
Clearing the Web Browser Cache With Internet Explorer Clearing the Web Browser Cache With Mozilla
Accessing the DRAC 4 Through a Network
DRAC 4 Software Basics for Red Hat Enterprise Linux
Additional Information
Removing the DRAC 4 Removing DRAC 4-Related Applications and Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . 33
. . . . . . . . 33
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. . . . . . . . . . . . . 41
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
. . . . . . . . . . . 42
3 Configuring the DRAC 4 to Use a Serial or Telnet Text Console
4 Contents
Serial and Telnet Console Features . . . . . . . . . . . . . . . . . . . . . . . 43
Enabling and Configuring the Managed System to Use a
Serial or Telnet Console
Configuring the System Setup Program on the Managed System
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
. . . . . 44
Configuring Red Hat Enterprise Linux for
Serial Redirection During Boot Enabling Login to the Console After Boot Enabling the Serial/Telnet Console on the DRAC 4
. . . . . . . . . . . . . . . . . . . . . . . 45
. . . . . . . . . . . . . . . . . 46
. . . . . . . . . . . . . 48
Using the racadm Command to Configure the Settings for the
Serial and Telnet Console
Using the Secure Shell (SSH)
. . . . . . . . . . . . . . . . . . . . . . . . . . 49
. . . . . . . . . . . . . . . . . . . . . . . . . . 50
Connecting to the Managed System Through the
Local Serial Port or Telnet Management Station (Client System)
. . . . . . . 51
Connecting the DB-9 Cable
Configuring the Management Station Terminal Emulation Software
. . . . . . . . . . . . . . . . . . . . . . . . . . . 52
. . . . . . 53
Configuring Red Hat Enterprise Linux Minicom for
Serial Console Emulation Configuring HyperTerminal for Serial Console Redirection
. . . . . . . . . . . . . . . . . . . . . . . . . . 53
. . . . . . . . 54
Configuring Red Hat Enterprise Linux XTerm for
Telnet Console Redirection Enabling Microsoft Telnet for Telnet Console Redirection
Using a Serial or Telnet Console
. . . . . . . . . . . . . . . . . . . . . . . . . 55
. . . . . . . . . 56
. . . . . . . . . . . . . . . . . . . . . . . . 56
4 Managing and Recovering a Remote System
Accessing the Web-Based Interface . . . . . . . . . . . . . . . . . . . . . . 57
Logging In
Adding and Configuring DRAC 4 Users and Alerts
Adding and Configuring DRAC 4 Users Configuring the DRAC 4 NIC Adding and Configuring SNMP Alerts
Managing a Remote System
Updating the DRAC 4 Firmware Ensuring DRAC 4 Network Security Viewing System Information
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
. . . . . . . . . . . . . . . 58
. . . . . . . . . . . . . . . . . . . 58
. . . . . . . . . . . . . . . . . . . . . . . . 61
. . . . . . . . . . . . . . . . . . . 63
. . . . . . . . . . . . . . . . . . . . . . . . . . . 65
. . . . . . . . . . . . . . . . . . . . . . . 66
. . . . . . . . . . . . . . . . . . . . 66
. . . . . . . . . . . . . . . . . . . . . . . . 70
Recovering and Troubleshooting the Managed System
First Steps to Troubleshoot a Remote System Managing Power on a Remote System Using the SEL Using the DRAC 4 Log
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Viewing the Last System Crash Screen Using the Diagnostic Console
. . . . . . . . . . . . . . . . . . . . . . . 76
Troubleshooting Network Problems Troubleshooting Alerting Problems
Frequently Asked Questions
. . . . . . . . . . . . . . . . . . . . . . . . . . . 82
. . . . . . . . . . . . . . . . . . . . 78
. . . . . . . . . . . . . . . . . . . . . 79
. . . . . . . . . . . . . . . 73
. . . . . . . . . . . . . . . . . . . 73
. . . . . . . . . . . . . . . . . . . 76
. . . . . . . . . . . . . 72
Contents 5
5 Using the DRAC 4 With Microsoft® Active Directory
Active Directory Schema Extensions . . . . . . . . . . . . . . . . . . . . . . 85
Overview of the RAC Schema Extensions
Active Directory Object Overview
Configuring Active Directory to Access Your DRAC 4
Extending the Active Directory Schema
Using the Dell Schema Extender
. . . . . . . . . . . . . . . . . . . . 86
. . . . . . . . . . . . . . . . . . . . . . . . 86
. . . . . . . . . . . . . 90
. . . . . . . . . . . . . . . . . . . . . 90
. . . . . . . . . . . . . . . . . . . . . . 90
Installing the Dell Extension to the Active Directory Users and
Computers Snap-In
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Opening the Active Directory Users and Computers Snap-In
Adding DRAC 4 Users and Privileges to Active Directory
Creating a RAC Device Object Creating a Privilege Object Creating an Association Object Adding Objects to an Association Object
Enabling SSL on a Domain Controller
. . . . . . . . . . . . . . . . . . . . . . . 95
. . . . . . . . . . . . . . . . . . . . . . . . . 95
. . . . . . . . . . . . . . . . . . . . . . . 96
. . . . . . . . . . . . . . . . . 96
. . . . . . . . . . . . . . . . . . . . . . 97
Exporting the Domain Controller Root CA Certificate
. . . . . . . . . . . 95
. . . . . . . . . . . 98
Importing the DRAC 4 Firmware SSL Certificate to
All Domain Controllers Trusted Certificate Lists
Configuring the DRAC 4
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
. . . . . . . . . . . . . . 98
Configuring the DRAC 4 Active Directory Settings
Using the racadm CLI
. . . . . . . . . . . . . . . . . . . . . . . . . . . 100
. . . . . . . 95
6 Using Console Redirection
6 Contents
Using Active Directory to Log In To the DRAC 4
Frequently Asked Questions
. . . . . . . . . . . . . . . . . . . . . . . . . . 101
. . . . . . . . . . . . . . . . 100
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Using Console Redirection
Frequently Asked Questions
. . . . . . . . . . . . . . . . . . . . . . . . . . 103
. . . . . . . . . . . . . . . . . . . . . . . . . . 106
7 Configuring and Using Virtual Media
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Operating System Requirements on the Managed System
Installing the Virtual Media Plug-In
Using the Virtual Media Feature
Booting From the Virtual Media
. . . . . . . . . . . . . . . . . . . . . . 113
. . . . . . . . . . . . . . . . . . . . . . . . 113
. . . . . . . . . . . . . . . . . . . . . . 114
Installing Operating Systems Using Virtual Media
Using Virtual Media When the Server’s Operating System
Is Running
Enabling and Disabling the Virtual Media Feature
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
. . . . . . . . . . . . . . 115
Configuring the Virtual Floppy Feature For Your Operating System
Configuring the Virtual Floppy Feature as a Super Floppy Configuring the Virtual Floppy as a Hard Drive
racvmcli
Frequently Asked Questions
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Installation Execution Environment Interfaces and APIs VM-CLI Parameters
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
. . . . . . . . . . . . . . . . . . . . . . . . . . 117
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. . . . . . . . . . . . . . 116
8 Using the serial and racadm Commands
. . . . . . . . . . 112
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. . . . . . 116
. . . . . . . . 116
Using a Serial or Telnet Console . . . . . . . . . . . . . . . . . . . . . . . 127
Logging into the DRAC 4 Starting a Text Console Viewing a List of Serial/Telnet Commands
Using the racadm CLI
racadm Command Description racadm Synopsis racadm Options racadm Subcommand Descriptions racadm Error Messages
. . . . . . . . . . . . . . . . . . . . . . . . . 127
. . . . . . . . . . . . . . . . . . . . . . . . . . 127
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. . . . . . . . . . . . . . . . . . . 132
. . . . . . . . . . . . . . . . . . . . . . . . . 133
Contents 7
Configuring Multiple DRAC 4s . . . . . . . . . . . . . . . . . . . . . . . . . 133
Configuration File Overview Creating a DRAC 4 Configuration File Configuration File Example
. . . . . . . . . . . . . . . . . . . . . . . 133
. . . . . . . . . . . . . . . . . . . 134
. . . . . . . . . . . . . . . . . . . . . . . . 136
Using the racadm Utility to Configure the DRAC 4
Before Adding a DRAC 4 User
. . . . . . . . . . . . . . . . . . . . . . 138
Adding a DRAC 4 User Without Alert Capabilities Adding a DRAC 4 User With Alerting Capabilities Adding a DRAC 4 User With Permissions Configuring DRAC 4 Network Properties
Frequently Asked Questions
. . . . . . . . . . . . . . . . . . . . . . . . . . 142
. . . . . . . . . . . . . . 137
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. . . . . . . . . . . . 139
. . . . . . . . . . . . . . . . 140
. . . . . . . . . . . . . . . . . 141
9 Operating System Deployment Using the
DRAC 4 Virtual Media CLI Feature
Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Ta sk s
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
vmdeploy
Creating Bootable Deployment Image Files
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
. . . . . . . . . . . . . . . . . . 146
Linux Users Windows Users
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
10 Troubleshooting
8 Contents
Troubleshooting the DRAC 4 . . . . . . . . . . . . . . . . . . . . . . . . . . 147
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
help
Synopsis Description Output
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
arp
Synopsis
clearasrscreen
Synopsis
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
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config/getconfig . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Synopsis config Subcommand Description getconfig Subcommand Description Examples
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
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coredump
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Synopsis
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Description Output Example
coredumpdelete
Synopsis
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Description
fwupdate
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Synopsis
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Description
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Input Output
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Examples
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Updating the Firmware
getssninfo
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Synopsis
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Description Input
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Examples
getsysinfo
Synopsis
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
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Description
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Input Output
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Examples
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Restrictions
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
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getractime
Synopsis Description Output
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
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Contents 9
ifconfig . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Synopsis
netstat
Synopsis
ping
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Synopsis
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
setniccfg/getniccfg
Synopsis
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Description for setniccfg Description for getniccfg Output
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
getsvctag
racdump
racreset
racresetcfg
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Synopsis Description Example
Synopsis Description Output
Synopsis Description Examples
Synopsis Description
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
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10 Contents
serveraction
Synopsis Description Output
getraclog
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Synopsis Description Output Restrictions
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
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clrraclog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Synopsis Description
getsel
Synopsis Description Output
clrsel
Synopsis Description
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
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gettracelog
setrac
sslcsrgen
sslcertupload
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Synopsis Description Output
Synopsis Description Input Output Examples
Synopsis Description Options Restrictions Examples
Synopsis Options Restrictions Example
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
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sslcertdownload
Synopsis Options Example
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
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Contents 11
sslcertview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Synopsis Options Output Examples
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
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testemail
testtrap
vmdisconnect
idRacInfo
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Synopsis Description Options Output
Synopsis Description
Synopsis Description
idRacProductInfo (Read Only)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
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idRacDescriptionInfo (Read Only) idRacVersionInfo (Read Only) idRacName (Read/Write) idRacMisc (Read/Write) idRacType (Read)
cfgLanNetworking
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
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. . . . . . . . . . . . . . . . . . . . . . . . . 184
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cfgDNSDomainNameFromDHCP (Read/Write) cfgDNSDomainName (Read/Write) cfgDNSRacName (Read/Write)
. . . . . . . . . . . . . . . . . . . . . . 186
cfgDNSRegisterRac (Read/Write) cfgDNSServersFromDHCP (Read/Write) cfgDNSServer1 (Read/Write) cfgDNSServer2 (Read/Write) cfgNicEnable (Read/Write) cfgNicIpAddress (Read/Write) cfgNicNetmask (Read/Write) cfgNicGateway (Read/Write) cfgNicUseDhcp (Read/Write) cfgNicMacAddress (Read Only)
. . . . . . . . . . . . . . . . . . . . . . . 187
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12 Contents
cfgCurrentLanNetworking . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
cfgNicCurrentIpAddress (Read Only) cfgNicCurrentNetmask (Read Only) cfgNicCurrentGateway (Read Only) cfgNicCurrentDhcpWasUsed (Read Only) cfgDNSCurrentDomainName (Read Only) cfgDNSCurrentServer1 (Read Only) cfgDNSCurrentServer2 (Read Only)
. . . . . . . . . . . . . . . . . . . 190
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. . . . . . . . . . . . . . . . . . . 191
cfgRemoteHosts
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
cfgRhostsSmtpEmailEnable (Read/Write) cfgRhostsSmtpServerIpAddr (Read/Write) cfgRhostsFwUpdateTftpEnable (Read/Write) cfgRhostsFwUpdateIpAddr (Read/Write) cfgRhostsFwUpdatePath (Read/Write)
cfgUserAdmin
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
cfgUserAdminPrivilege (Read/Write) cfgUserAdminUserName (Read/Write) cfgUserAdminPassword (Write Only)
. . . . . . . . . . . . . . . . . . 193
. . . . . . . . . . . . . . . . . . . 193
. . . . . . . . . . . . . . . . . . 194
. . . . . . . . . . . . . . . . . . 194
cfgUserAdminAlertFilterRacEventMask (Read/Write) cfgUserAdminAlertFilterSysEventMask (Read/Write) cfgUserAdminEmailEnable (Read/Write) cfgUserAdminEmailAddress (Read/Write) cfgUserAdminEmailCustomMsg (Read/Write) cfgUserAdminIndex (Read Only)
cfgTraps
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
cfgTrapsDestIpAddr (Read/Write) cfgTrapsEnable (Read/Write) cfgTrapsSnmpCommunity (Read/Write)
. . . . . . . . . . . . . . . . . . . . . 196
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. . . . . . . . . . . . . . . . . . . . . . . 197
. . . . . . . . . . . . . . . . . 197
cfgTrapsFilterRacEventMask (Read/Write) cfgTrapsFilterSysEventMask (Read/Write) cfgTrapsIndex (Read Only)
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cfgSessionManagement
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
cfgSsnMgtMaxSessions (Read/Write) cfgSsnMgtMaxSessionsPerUser (Read/Write) cfgSsnMgtSshIdleTimeout (Read/Write)
. . . . . . . . . . . . . . . . . . 199
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Contents 13
cfgSerial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
cfgSerialBaudRate (Read/Write) cfgSerialConsoleEnable (Read/Write) cfgSerialConsoleQuitKey (Read/Write) cfgSerialConsoleIdleTimeout (Read/Write) cfgSerialConsoleShellType (Read/Write) cfgSerialConsoleNoAuth (Read/Write) cfgSerialConsoleCommand (Read/Write) cfgSerialHistorySize (Read/Write) cfgSerialSshEnable (Read/Write) cfgSerialTelnetEnable (Read/Write) cfgSerialCom2RedirEnable (Read/Write) cfgSerialTelnet7flsBackspace (Read/Write)
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cfgNetTuning
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
cfgNetTuningNicAutoneg (Read/Write) cfgNetTuningNic100MB (Read/Write) cfgNetTuningNicFullDuplex (Read/Write) cfgNetTuningNicMtu (Read/Write) cfgNetTuningIpTtl (Read/Write)
. . . . . . . . . . . . . . . . . . . . 205
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cfgNetTuningIpReassTtl (Read/Write) cfgNetTuningTcpSrttBase (Read/Write) cfgNetTuningTcpSrttDflt (Read/Write) cfgNetTuningTcpReXmtMin (Read/Write) cfgNetTuningTcpReXmtMax (Read/Write) cfgNetTuningTcpMsl (Read/Write)
. . . . . . . . . . . . . . . . . . . . 207
cfgNetTuningIpSubnetsAreLocal (Read/Write) Tuning the DRAC 4 for Satellite Connectivity
cfgOobSnmp
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
cfgOobSnmpAgentCommunity (Read/Write) cfgOobSnmpTrapsEnable (Read/Write) cfgOobSnmpAgentEnable (Read/Write)
cfgRacTuning
cfgRacTuneHttpPort (Read/Write) cfgRacTuneHttpsPort (Read/Write) cfgRacTuneSshPort (Read/Write)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
. . . . . . . . . . . . . . . . . . . . 210
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. . . . . . . . . . . . . . . . . . . . 211
cfgRacTuneTelnetPort (Read/Write) cfgRacTuneFwUpdateResetDelay (Read/Write) cfgRacTuneRemoteRacadmEnable (Read/Write)
. . . . . . . . . . . . . . . . . 204
. . . . . . . . . . . . . . . . . . 204
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14 Contents
cfgRacTuneHostCom2BaudRate (Read/Write) . . . . . . . . . . . . . . 212
cfgRacTuneConRedirPort (Read/Write)
. . . . . . . . . . . . . . . . . 213
ifcRacManagedNodeOs
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
ifcRacMnOsHostname (Read/Write) ifcRacMnOsOsName (Read/Write) ifcRacMnOsOsType (Read Only)
cfgRacSecurity
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
. . . . . . . . . . . . . . . . . . . . . 214
cfgRacSecCsrCommonName (Read/Write) cfgRacSecCsrOrganizationName (Read/Write) cfgRacSecCsrOrganizationUnit (Read/Write) cfgRacSecCsrLocalityName (Read/Write) cfgRacSecCsrStateName (Read/Write) cfgRacSecCsrCountryCode (Read/Write) cfgRacSecCsrEmailAddr (Read/Write) cfgRacSecCsrKeySize (Read/Write)
cfgRacVirtual
cfgFloppyEmulation (Read/Write) cfgVirMediaDisable (Read/Write) cfgVirAtapiSrvPort (Read/Write) cfgVirtualBootOnce (Read/Write)
cfgActiveDirectory
cfgADRacDomain (Read/Write) cfgADRacName (Read/Write) cfgADEnable (Read/Write) cfgADAuthTimeout (Read/Write) cfgADRootDomain (Read/Write)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
. . . . . . . . . . . . . . . . . . . . . 217
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. . . . . . . . . . . . . . . . . . . . . 218
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. . . . . . . . . . . . . . . . . . . . . . 219
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. . . . . . . . . . . . . . . . . . 216
. . . . . . . . . . . . . . . . . . . 216
Event Filter Operation and Event Mask Properties
DRAC 4-Generated Event Mask Definitions
System-Generated Alert Mask Definitions
Alert Filter Properties
Alert Test Commands
Email Test Command Alert Data Definitions Trap Test Command Alert Data Definitions
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
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. . . . . . . . . . . . . . . . . . 220
. . . . . . . . . . . . . . . . . . 221
. . . . . . . . . . . . . . 220
Contents 15
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Figures
Figure 1-1. DRAC 4/I Hardware Features . . . . . . . . . . . . . 22
Figure 1-2. DRAC 4/P Hardware Features . . . . . . . . . . . . 22
Figure 5-1. Typical Setup for Active Directory Objects . . . . . 87
Figure 5-2. Setting Up Active Directory Objects in a
Single Domain . . . . . . . . . . . . . . . . . . . . 88
Figure 5-3. Setting Up Active Directory Objects in
Multiple Domains . . . . . . . . . . . . . . . . . . 89
Figure 7-1. Overall Architecture of Virtual Media . . . . . . . 111
Tables
Table 1-1. DRAC 4 Power Requirements . . . . . . . . . . . . 23
16 Contents
Table 1-2. DRAC 4 Port Numbers . . . . . . . . . . . . . . . . 23
Table 1-3. Supported Remote Access Connections . . . . . . . 24
Table 2-1. DRAC 4 IDE Option ROM Utility Properties . . . . . . 36
Table 2-2. DRAC 4 Interfaces . . . . . . . . . . . . . . . . . . 40
Table 3-1. Sample File: /etc/grub.con . . . . . . . . . . . . . . 45
Table 3-2. Sample File: /etc/innitab . . . . . . . . . . . . . . . 46
Table 3-3. Sample File: /etc/securetty . . . . . . . . . . . . . . 48
Table 3-4. Required Pinout for DB-9 Null Modem Cable . . . . 52
Table 3-5. Minicom Settings for Serial Console Emulation . . . 54
Table 3-6. Management Station COM Port Settings . . . . . . 55
Table 4-1. User Properties . . . . . . . . . . . . . . . . . . . . 58
Table 4-2. User Group Permissions . . . . . . . . . . . . . . . 59
Table 4-3. Enable email Alert Properties . . . . . . . . . . . . 59
Table 4-4. email Alert Severity . . . . . . . . . . . . . . . . . . 60
Table 4-5. DRAC 4 Network Configuration Page Settings . . . . 61
Table 4-6. DRAC 4 Network Configuration Page Buttons . . . . 62
Table 4-7. Alert Properties . . . . . . . . . . . . . . . . . . . . 63
Table 4-8. Severity Options . . . . . . . . . . . . . . . . . . . 64
Table 4-9. SNMP Alert Properties . . . . . . . . . . . . . . . . 65
Table 4-10. SNMP Alerts Page Buttons . . . . . . . . . . . . . . 65
Table 4-11. Server Certificate Information . . . . . . . . . . . . 67
Table 4-12. View Server Certificate Page Buttons . . . . . . . . 67
Table 4-13. Certificate Management Page Options . . . . . . . 68
Table 4-14. Required CSR Fields . . . . . . . . . . . . . . . . . 68
Table 4-15. Certificate Signing Request Generation
Page Buttons . . . . . . . . . . . . . . . . . . . . . 69
Table 4-16. Certificate Management Page Buttons . . . . . . . 69
Table 4-17. Types of System Information . . . . . . . . . . . . . 70
Table 4-18. DRAC 4 Information Fields . . . . . . . . . . . . . . 70
Table 4-19. System Information Fields . . . . . . . . . . . . . . 71
Table 4-20. Watchdog Information Fields . . . . . . . . . . . . . 71
Table 4-21. Session Status Fields . . . . . . . . . . . . . . . . . 72
Table 4-22. Server Control Page Buttons (Top Right) . . . . . . . 74
Table 4-23. Status Indicator Icons . . . . . . . . . . . . . . . . 74
Table 4-24. SEL Buttons (Top Right) . . . . . . . . . . . . . . . 74
Table 4-25. Status Indicator Icons . . . . . . . . . . . . . . . . 75
Table 4-26. DRAC 4 Log Buttons . . . . . . . . . . . . . . . . . 75
Table 4-27. Last Crash Screen Page Buttons . . . . . . . . . . . 76
Table 4-28. Diagnostic Commands . . . . . . . . . . . . . . . . 77
Contents 17
Table 4-29. Diagnostic Console Page Buttons (Top Right) . . . . 77
Table 4-30. DRAC 4 Network Error Codes . . . . . . . . . . . . 78
Table 4-31. DRAC 4 Log Messages . . . . . . . . . . . . . . . . 80
Table 4-32. Managing and Recovering a Remote System:
Frequently Asked Questions . . . . . . . . . . . . . 82
Table 5-1. Class Definitions for Classes Added to the
Active Directory Schema . . . . . . . . . . . . . . 91
Table 5-2. dellRacDevice Class . . . . . . . . . . . . . . . . . 91
Table 5-3. dellAssociationObject Class . . . . . . . . . . . . . 91
Table 5-4. dellRAC4Privileges Class . . . . . . . . . . . . . . . 92
Table 5-5. dellPrivileges Class . . . . . . . . . . . . . . . . . . 92
Table 5-6. dellProduct Class . . . . . . . . . . . . . . . . . . . 92
Table 5-7. List of Attributes Added to the
Active Directory Schema . . . . . . . . . . . . . . 93
Table 5-8. Using the DRAC 4 With Active Directory:
Frequently Asked Questions . . . . . . . . . . . . 101
Table 6-1. Console Redirection Page Information . . . . . . . 104
18 Contents
Table 6-2. Console Redirection Page Buttons . . . . . . . . . 105
Table 6-3. Other Console Redirection Page Buttons . . . . . 106
Table 6-4. Using Console Redirection:
Frequently Asked Questions . . . . . . . . . . . . 106
Table 7-1. Using Virtual Media:
Frequently Asked Questions . . . . . . . . . . . . 122
Table 8-1. Serial/Telnet Commands . . . . . . . . . . . . . . 128
Table 8-2. racadm Command . . . . . . . . . . . . . . . . . 129
Table 8-3. racadm Command Options . . . . . . . . . . . . . 130
Table 8-4. Log/Verbose Level Options . . . . . . . . . . . . . 131
Table 8-5. racadm Subcommands . . . . . . . . . . . . . . . 132
Table 8-6. Using the serial and racadm Commands:
Frequently Asked Questions . . . . . . . . . . . . 142
Table A-1. Help Command . . . . . . . . . . . . . . . . . . . 149
Table A-2. arp Command . . . . . . . . . . . . . . . . . . . . 150
Table A-3. clearasrscreen . . . . . . . . . . . . . . . . . . . 150
Table A-4. config/getconfig . . . . . . . . . . . . . . . . . . 150
Table A-5. config Subcommand Options
and Descriptions . . . . . . . . . . . . . . . . . . 151
Table A-6. getconfig Subcommand Options . . . . . . . . . . 152
Table A-7. coredump . . . . . . . . . . . . . . . . . . . . . . 153
Table A-8. coredumpdelete . . . . . . . . . . . . . . . . . . 155
Table A-9. fwupdate . . . . . . . . . . . . . . . . . . . . . . 156
Table A-10. fwupdate Subcommand Options . . . . . . . . . . 157
Table A-11. getssinfo Subcommand . . . . . . . . . . . . . . 159
Table A-12. getssinfo Subcommand Options . . . . . . . . . . 159
Table A-13. getssninfo Subcommand Output Example . . . . . 160
Table A-14. getsysinfo . . . . . . . . . . . . . . . . . . . . . . 160
Table A-15. getsysinfo Subcommand Options . . . . . . . . . 161
Table A-16. Watchdog Recovery Action Number
Descriptions . . . . . . . . . . . . . . . . . . . . 161
Table A-17. getractime . . . . . . . . . . . . . . . . . . . . . 163
Table A-18. ifconfig . . . . . . . . . . . . . . . . . . . . . . . 163
Table A-19. netstat . . . . . . . . . . . . . . . . . . . . . . . 164
Table A-20. ping . . . . . . . . . . . . . . . . . . . . . . . . . 164
Table A-21. setniccfg/getniccfg . . . . . . . . . . . . . . . . . 165
Table A-22. getsvctag . . . . . . . . . . . . . . . . . . . . . . 166
Table A-23. racdump . . . . . . . . . . . . . . . . . . . . . . 166
Table A-24. racreset . . . . . . . . . . . . . . . . . . . . . . . 167
Table A-25. racreset Subcommand Options . . . . . . . . . . 168
Table A-26. racresetcfg . . . . . . . . . . . . . . . . . . . . . 168
Contents 19
Table A-27. serveraction . . . . . . . . . . . . . . . . . . . . 169
Table A-28. serveraction Subcommand Options . . . . . . . . 169
Table A-29. getraclog . . . . . . . . . . . . . . . . . . . . . . 170
Table A-30. getsel . . . . . . . . . . . . . . . . . . . . . . . . 171
Table A-31. gettracelog . . . . . . . . . . . . . . . . . . . . . 172
Table A-32. setrac . . . . . . . . . . . . . . . . . . . . . . . . 173
Table A-33. setrac Subcommand Options . . . . . . . . . . . . 173
Table A-34. sslcsrgen . . . . . . . . . . . . . . . . . . . . . . 174
Table A-35. sslcsrgen Subcommand Options . . . . . . . . . . 175
Table A-36. sslcertupload . . . . . . . . . . . . . . . . . . . . 176
Table A-37. sslcertupload Subcommand Options . . . . . . . . 176
Table A-38. sslcertdownload . . . . . . . . . . . . . . . . . . 177
Table A-39. sslcertdownload Subcommand Options . . . . . . 177
Table A-40. sslcertview . . . . . . . . . . . . . . . . . . . . . 178
Table A-41. sslcertview Subcommand Options . . . . . . . . . 178
Table A-42. testemail . . . . . . . . . . . . . . . . . . . . . . 179
20 Contents
Table A-43. testemail Subcommand Options . . . . . . . . . . 180
Table A-44. testtrap . . . . . . . . . . . . . . . . . . . . . . . 180
Table A-45. testtrap Subcommand Options . . . . . . . . . . . 180
Table A-46. vmdisconnect . . . . . . . . . . . . . . . . . . . . 181
Table B-1. Bit Masks for User Privileges . . . . . . . . . . . 194
Table B-2. DRAC 4 Properties for Satellite Connectivity . . . . 208
Table B-3. DRAC 4-Generated Event Mask
Bit Definitions . . . . . . . . . . . . . . . . . . . 221
Table B-4. System-Generated Alert Mask
Bit Definitions . . . . . . . . . . . . . . . . . . . 222
Table B-5. Alert Filter Property Group and Object IDs . . . . . 222

DRAC 4 Overview

The Dell™ Remote Access Controller 4 (DRAC 4) is a systems management hardware and software solution designed to provide remote management capabilities, crashed system recovery, and power control functions for Dell PowerEdge™ systems.
By communicating with the system’s baseboard management controller (BMC), the DRAC 4 can be configured to send you email alerts for warnings or errors related to voltages, temperatures, and fan speeds. The DRAC 4 also logs event data and the most recent crash screen (for systems running the Microsoft diagnose the probable cause of a system crash.
Depending on your system, the DRAC 4 hardware is either a daughter card (DRAC 4/I) or a half-length PCI card (DRAC 4/P). The DRAC 4/I and DRAC 4/P are identical except for the hardware differences (see "
The DRAC 4 has its own microprocessor and memory, and is powered by the system in which it is installed. The DRAC 4 may be preinstalled on your system, or available separately in a kit.
To get started with the DRAC 4, see "Installing and Setting Up the DRAC 4."
DRAC 4 Hardware Features").

What’s New in DRAC 4 in this Release?

For this release, DRAC 4 firmware version 1.30 supports the following:
Secure Shell (SSH). For more information, see "Using the Secure Shell (SSH)."
History buffer. For more information, see "Starting a Text Console."
racadm vmdisconnect. For more information, see "vmdisconnect."
ISO image support for Virtual Media
Remote operating system deployment using the VM-CLI utility. See "Operating System Deployment Using the DRAC 4 Virtual Media CLI Feature."
A new object named cfgVirtualBootOnce has been added to the Virtual Media
configuration group "cfgRacVirtual." See "
®
Windows® operating system only) to help you
cfgVirtualBootOnce (Read/Write)
."
DRAC 4 Overview 21

DRAC 4 Hardware Features

Figure 1-1 shows the DRAC 4/I hardware and Figure 1-2 shows the DRAC 4/P hardware.
Figure 1-1. DRAC 4/I Hardware Features
www.dell.com | support.dell.com
RJ-45 Connector
Figure 1-2. DRAC 4/P Hardware Features
22 DRAC 4 Overview
Video Connector
RJ-45 Connector
Management Connector

Hardware Specifications

Power Requirements

Ta b l e 1-1 lists the power requirements for the DRAC 4.
Table 1-1. DRAC 4 Power Requirements
System Power
1.2 A on +3.3 V AUX (maximum)
550 mA on +3.3 V main (maximum)
0 mA on+5V main (maximum)

Connectors

NOTE: Installation instructions for the DRAC 4 hardware can be found in the Installing a Remote Access Card
document or the Installation and Troubleshooting Guide that comes with your system. Ensure that you
connect the management cable and the local video monitor (if present) to the DRAC 4/P in PCI slot 4.
The DRAC 4 provides a dedicated 10/100 Mbps RJ-45 NIC and a connector for mounting the card to the system board. The DRAC 4/P also provides a video connector, and a 30-pin Management Connector.

DRAC 4 Ports

Ta b l e 1-2 identifies the ports used by the DRAC 4. This information is required when opening firewalls for remote access to a DRAC 4.
Table 1-2. DRAC 4 Port Numbers
DRAC 4 Port Number Used For
Ports on DRAC 4 listening for connection (server):
22
23
80
161
443
3668
5869
5900
Secure Shell (configurable)
Telnet (configurable)
HTTP (configurable)
SNMP Agent (not configurable)
HTTPS (configurable)
Virtual Media server (configurable)
Remote racadm spcmp server (not configurable)
Console Redirection (configurable)
DRAC 4 Overview 23
Table 1-2. DRAC 4 Port Numbers (continued)
DRAC 4 Port Number Used For
Ports that DRAC 4 uses as a client:
25
69
162
53
636
3269
www.dell.com | support.dell.com

Supported Remote Access Connections

Ta b l e 1-3 lists the features of each type of connection.
Table 1-3. Supported Remote Access Connections
Connection Features
DRAC 4 NIC
Serial port
SMTP (not configurable)
TFTP (not configurable)
SNMP trap (not configurable)
DNS (not configurable)
LDAP (not configurable)
LDAP for global catalog (GC) (not configurable)
• 10/100 Mbps Ethernet
• DHCP support
• SNMP traps and email event notification
• Dedicated network interface for the DRAC 4 Web-based interface
• Support for Telnet console and racadm CLI commands including system boot, reset, power-on, and shutdown commands
• Support for Serial console and racadm CLI commands including system boot, reset, power-on, and shutdown commands
• Support for text-only console redirection to a VT-100 terminal or terminal emulator

DRAC 4 Security Features

The DRAC 4 provides the following security features:
Authentication for users through Microsoft Active Directory (optional) or hardware-stored user IDs and passwords
Role-based authority allows specific privileges to be configured for each user
User ID and password configuration through the Web-based interface or racadm CLI
racadm CLI and Web-based interface operation supports SSL encryption of 128 bit and 40 bit (for countries where 128 bit is not acceptable)
NOTE: Telnet does not support SSL encryption.
24 DRAC 4 Overview
Session time-out configuration (in minutes) through the Web-based interface or racadm CLI
Many of the commonly known DRAC 4 IP ports are configurable
Secure Shell (SSH) that uses an encrypted transport layer for higher security. SSH is available on DRAC 4 firmware 1.30.

Supported Platforms

The DRAC 4/I is supported on the following systems:
PowerEdge 1850
PowerEdge 2800
PowerEdge 2850
The DRAC 4/P is supported on the following systems:
PowerEdge 800
PowerEdge 1800
PowerEdge 6800
PowerEdge 6850

Supported Operating Systems

The DRAC 4 currently supports the following operating systems:
Microsoft Windows Server™ 2003 Standard Edition SP1, Windows Server 2003 Enterprise Edition SP1, Windows Server 2003 Web Edition SP1, Windows Server 2003 x64, Windows Small Business Server (SBS) 2003 SP1
Windows 2000 Server (SP4) and Windows 2000 Advanced Server (SP4)
•Novell
•Red Hat
Red Hat Enterprise Linux (version 4) for Intel x86 and Intel EM64T
®
NetWare® 6.5 (SP1 or later)
®
Enterprise Linux AS, ES, and WS (version 3) for Intel® Extended Memory 64-bit
Technology (Intel EM64T) and Intel x86
NOTICE: Currently, the Virtual Media feature is not supported under any version of the Novell NetWare
operating system. NetWare drivers ignore the virtual drives and do not make them available to the system.

Supported Web Browsers

NOTE: The Console Redirection feature requires that you have installed a supported Java Virtual
Machine (JVM). For a list of the supported JVM plug-ins, see the DRAC 4 readme on the Dell Support website at support.dell.com on the Systems Management documentation Web page.
NOTICE: The Virtual Media client requires that you use Microsoft Internet Explorer if using a
Windows
operating system.
DRAC 4 Overview 25
32-bit versions of Microsoft Internet Explorer 6.0 on Windows
32-bit versions of Mozilla 1.6 or later on Red Hat Enterprise Linux
32-bit versions of Mozilla Firefox 1.0.1 on Red Hat Enterprise Linux
NOTE: When you are using Internet Explorer on systems running Microsoft Windows, to view localized
versions of the DRAC 4 Web-based interface, open the Windows Control Panel, double-click the Regional Options icon, and select the desired locale from the Your locale (location) drop-down menu.

Features

The following is a list of features available on the DRAC 4.
www.dell.com | support.dell.com
Dynamic registration of the DRAC 4 name in the Domain Name System (DNS).
Remote management and monitoring of a system through the DRAC 4 Web-based interface, serial connection, or telnet connection.
Configuring Microsoft Active Directory service software to give you access to the DRAC 4, allows you to add and control the DRAC 4 user privileges of your existing users in your Active Directory software.
Console redirection feature that allows you to remotely use the managed system keyboard, video, and mouse functions.
Virtual Media feature that enables the managed system to remotely access a diskette or CD located on the management station.
Access to the system event log (SEL) and DRAC 4 logs and last crash screen (of the crashed or unresponsive system) independent of the operating system state.
Integrated launch of the DRAC 4 interface from Dell OpenManage™ Server Administrator and Dell OpenManage IT Assistant.
Ability to alert you to potential problems on the managed system by sending either an email message or an SNMP trap through the DRAC 4 NIC to a management station.
Ability to configure the DRAC 4 and update DRAC 4 firmware locally or remotely using the racadm command line utility, a scriptable interface.
Ability to perform power management functions, such as shutdown and reset, remotely from a management console.
Password-level security management and SSL encryption.
Role-based authority that provides assignable permissions for different systems management tasks.
26 DRAC 4 Overview

Other Documents You May Need

In addition to this User’s Guide, the following documents provide additional information about the setup and operation of the DRAC 4 in your system:
DRAC 4 online help provides information about using the Web-based interface.
The
The
The following system documents are also available to provide more information about the system in which your DRAC 4 is installed:
The
The
The
The
Systems management software documentation describes the features, requirements,
Operating system documentation describes how to install (if necessary), configure, and use
Documentation for any components you purchased separately provides information to
Updates are sometimes included with the system to describe changes to the system, software,
Dell OpenManage IT Assistant User’s Guide
Reference Guide
Dell OpenManage Server Administrator’s User’s Guide
installing and using Server Administrator.
CAUTION: The Product Information Guide provides important safety and regulatory information.
Warranty information may be included within this document or as a separate document.
Rack Installation Guide
solution describes how to install your system into a rack.
Getting Started Guide
User's Guide
Installation and Troubleshooting Guide
install or replace system components.
installation, and basic operation of the software.
the operating system software.
configure and install these options.
and/or documentation.
provide information about IT Assistant.
and
Rack Installation Instructions
provides an overview to initially set up your system.
provides information about system features and technical specifications.
and the
describes how to troubleshoot the system and
Dell OpenManage IT Assistant
provides information about
included with your rack
NOTE: Always read the updates first because they often supersede information in other documents.
Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians. See your DRAC 4 readme for more information about the DRAC 4. This readme is available on the Dell Support website at support.dell.com along with this guide on the Systems Management documentation Web page.
DRAC 4 Overview 27
www.dell.com | support.dell.com
28 DRAC 4 Overview

Installing and Setting Up the DRAC 4

This chapter provides information about how to install and setup your DRAC 4 hardware and
software.

What You Need to Get Started

Gather the following items that came with your system prior to installing and configuring the DRAC 4 software.
DRAC 4 hardware (already installed or in the optional kit)
The instructions for installing DRAC 4 in this chapter
Dell PowerEdge Installation and Server Management
Dell Systems Management Consoles
Dell PowerEdge Documentation
CD
CD

Installing the DRAC 4 Hardware

NOTE: The DRAC 4 connection emulates a USB keyboard connection. As a result, when you restart the
system, the system will not notify you if your keyboard is not attached.
The DRAC 4 may be preinstalled on your system, or available separately in a kit. To get started with the DRAC 4 that is already installed on your system, see " Configuration Overview."
If a DRAC 4 is not installed on your system, see the Installing a Remote Access Card document that came with your DRAC 4 kit or see your platform Installation and Troubleshooting Guide for hardware installation instructions before proceeding.
CD
Software Installation and
NOTE: The removal of expansion cards, such as the DRAC 4, is documented in the Installation and
Troubleshooting Guide that came with your system.

Software Installation and Configuration Overview

This section provides a high-level overview of the DRAC 4 software installation and configuration process. All configuration steps can be performed using the Web-based interface, racadm CLI, or Serial/Telnet console. Network configuration can also be performed using operating system utilities (Option ROM).
Installing and Setting Up the DRAC 4 29
For more information about the DRAC 4 software components, see "Installing the Software on the Managed System."
To install your DRAC 4 software, perform the following steps in their numbered order:
1
Update the system BIOS.
2
Install the software on the managed system. See "Installing the Software on the Managed System."
3
Install the software on the management station. See "Installing the Software on the Management Station."
To configure your DRAC 4 software, perform the following steps in their numbered order. All configuration steps can be performed using the Web-based interface, racadm CLI, or Serial/Telnet console. Network configuration can also be performed using operating system utilities (Option ROM).
www.dell.com | support.dell.com
NOTICE: Unexpected results may occur if you use more than one of the following configuration methods
simultaneously: Web-based interface, racadm CLI, or Option ROM.
NOTE: For basic information about using the Red Hat® Enterprise Linux operating system, see "DRAC 4
Software Basics for Red Hat Enterprise Linux."
1
Configure the DRAC 4 network settings. See "Configuring the DRAC 4 Network Settings."
2
Add and configure DRAC 4 users. See "Adding and Configuring DRAC 4 Users."
3
Configure the Web browser to connect to the Web-based interface. See "Configuring a Supported Web Browser."
4
Install the Sun Java plug-in. See "Installing the Sun Java Plug-In."
NOTE: The Sun Java plug-in is only required if you are using the Console Redirection feature.
5
Disable the Windows Automatic Reboot Option. See "Disabling the Windows Automatic Reboot Option."
6
Update the DRAC 4 Firmware. See "Updating the DRAC 4 Firmware."
7
Access the DRAC 4 through a network. See "Accessing the DRAC 4 Through a Network."

Installing the Software on the Managed System

Installing software on the managed system is optional. Without managed system software, you will lose the ability to use the racadm CLI locally, and for the system to capture the last crash screen.
To install the managed system software, install the software on the managed system using the Dell Systems Management Consoles CD. For instructions about how to install this software, see
your Quick Installation Guide or Server Administrator User's Guide.
Managed system software will install your choices from the following components on the managed system: the appropriate version of Server Administrator and the appropriate DRAC 4 agent or only the DRAC 4 agent.
NOTE: Do not install the DRAC 4 management station software and the DRAC 4 managed system
software on the same system.
30 Installing and Setting Up the DRAC 4
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