Information furnished in this manual is believed to be accurate and reliable. However, QLogic Corporation assumes no
responsibility for its use, nor for any infringements of patents or other rights of third parties which may result from its
use. QLogic Corporation reserves the right to change product specifications at any time without notice. Applications
described in this document for any of these products are for illustrative purposes only. QLogic Corporation makes no
representation nor warranty that such applications are suitable for the specified use without further testing or
modification. QLogic Corporation assumes no responsibility for any errors that may appear in this document.
This guide provides technical information to system administrators for the QLogic
QME8242 mezzanine card, including how to install, configure, and use the
products and their functions.
User’s Guide Content
The QLogic QME8242 Mezzanine Card User’s Guide includes the following
sections
Hardware Installation covers the hardware and software requirements,
safety precautions, and a pre-installation checklist.
Driver Installation and Configuration covers the installation of the three
drivers—NIC, iSCSI, and FCoE—included with the QLogic QME8242 on
Windows, Linux, and VMware operating systems.
Adapter Management Applications covers how to use QConvergeConsole,
as well as operating system-specific applications for Windows, Linux, and
VMware.
Boot Configuration provides information on booting from SAN, PXE boot
setup, and iSCSI boot configuration using Fast!UTIL, iBFT, and DHCP.
Troubleshooting provides troubleshooting flowcharts of steps for diagnosing
adapter problems specific to NIC, iSCSI, FCoE, and ESX.
Specifications defines the physical characteristics and power requirements,
and lists supported standards, interface, and environmental specifications.
QConvergeConsole GUI provides an overview of the QConvergeConsole
web management interface.
Functionality and Features
Functional Description
The QME8242 is a mezzanine card with Fibre Channel over Ethernet (FCoE) and
iSCSI offload for the blade server environment.
CU0354602-00 Axi
Introduction
Functionality and Features
Features
The QME8242 adapter provides the following features:
NIC Partitioning (NPAR)
Message Signaled Interrupts (MSI-X)
Device management for power and SAN
Multi-boot capability including:
Preboot-eXecution Environment (PXE)
iSCSI
Fibre Channel
Unified Extensible Firmware Interface (UEFI)
PCIe 2.0 x8
Dynamic Power Management (DPM)
User diagnostics that can be run from the Command Line Interface (CLI)
and the Graphical User Interface (GUI)
Ethernet functions include:
2x10 GbE with KR (copper backplane)
Priority and virtual LAN (VLAN) tagging
Jumbo frames up to 9618 bytes
Enhanced Ethernet functions include:
Priority-based flow control
Enhanced transmission selection
Advanced teaming
VLAN configuration and management
Preservation of teaming and VLAN configuration information during
driver upgrade
Advanced stateless offload features include:
IP, TCP, and UDP checksums
Large Send Offload (LSO)
Large Receive Offload (LRO)
Stateful offload features include:
iSCSI offload
Fibre Channel and FCoE Host Bus Adapters
xiiCU0354602-00 A
Advanced management features for iSCSI and Fibre Channel adapters,
including QConvergeConsole (GUI and CLI)
Interrupt management and scalability features including:
Receive Side Scaling (RSS)
Interrupt moderation
Flow control
Locally Administered Address (LAA)
Enhanced optimization with MSI, MSI-X, and NetQueue
Supported Operating Systems
The QME8242 adapter supports the following operating systems. To view the
most complete and current list, refer to the QME8242 release notes.
Windows
Windows Server 2003 R2 SP2 x86-32 and x86-64
Introduction
Functionality and Features
Linux
Solaris
VMware
Windows Server 2008 SP2 x86-32 and x86-64
Windows Server 2008 R2 x86-64
Hyper-V for Windows 2008 R2
Red Hat Enterprise Linux 5.5 x86-32 and x86-64
Red Hat Enterprise Linux 6.0 x86-64
SUSE Linux Enterprise Server 10 SP3 x86-64
SUSE Linux Enterprise Server 11 SP1 x86-64
Solaris 10 U9
ESX and ESXi 4.1 U1
ESX and ESXi 4.0 U3
NOTE:
For the most current versions of the OS and drivers supported by the
QME8242, refer to the release notes. The release notes are supplied in the
release.txt file. Global release notes files for the complete CD image are
located at the root of the CD. Additional release notes may be provided in
the directories containing the individual software components.
CU0354602-00 Axiii
Introduction
Documentation Conventions
Documentation Conventions
This guide uses the following documentation conventions:
NOTE: provides additional information.
CAUTION!
causing damage to data or equipment.
WARNING!!
causing personal injury.
Te xt i n blue font indicates a hyperlink (jump) to a figure, table, or section in
this guide, and links to Web sites are shown in underlined blue
Table 9-2 lists problems related to the user interface and remote agent.
See “Installation Checklist” on page 3-6.
For more information, visit www.qlogic.com
Te xt i n bold font indicates user interface elements such as a menu items,
buttons, check boxes, or column headings:
Click the Start button, point to Programs, point to Accessories, and
Under Notification Options, select the Warning Alarms check box.
Tex t in
To return to the root directory from anywhere in the file structure:
Type
indicates the presence of a hazard that has the potential of
indicates the presence of a hazard that has the potential of
.
then click Command Prompt.
Courier
font indicates a file name, directory path, or command line text:
cd /root and press ENTER.
:
Enter the following command: sh ./install.bin
Key names and key strokes are indicated with UPPERCASE:
Press CTRL+P.
Press the UP ARROW key.
Te xt i n italics indicates terms, emphasis, variables, or document titles:
For a complete listing of license agreements, refer to the QLogic
Software End User License Agreement.
What are shortcut keys?
To enter the date type mm/dd/yyyy (where mm is the month, dd is the
day, and yyyy is the year).
Topic titles between quotation marks identify related topics either within this
manual or in the online help, which is also referred to as the help system
throughout this document.
xivCU0354602-00 A
Regulatory Information
UL and CUL Listing
This information technology equipment is UL-Listed and CUL-Listed for use with
UL-Listed personal computers that have installation instructions detailing user
installation of card cage accessories.
CAUTION!
Power off the computer and all attached devices such as monitors, printers,
and external components.
CE Compliance
Electromagnetic Compatibility
This device complies with the following standards in accordance with the
European Directives 2004/108/EC:
Introduction
Regulatory Information
Immunity EN55024:1998 (Amds A1:2001, A2:2003)
Emission EN55022:2006+A1:2007/ CISPR 22:2005+A1:2005 Class A
Safety (Low Voltage Directive)
This device complies with the following standard in accordance with European
Directives 2006/95/EC:
EN60950-1:2006+A11 Second Edition and IEC 60950-1 2005 Second Edition
This definition is classified as per safety standard:
SELV: Safety Extra Low Voltage
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures
:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
CU0354602-00 Axv
Introduction
Regulatory Information
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
NOTE:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION!
If the device is changed or modified without permission from QLogic
Corporation, the user may void his or her authority to operate the equipment.
Canadian Compliance (Industry Canada)
When tested in at least one intended host: This digital apparatus does not exceed
the Class A limits for radio noise emissions from digital apparatus set out in the
interference-causing equipment standard entitled "Digital Apparatus", ICES-003
of the Canadian Department of Communications.
Cet appareil numérique respecte les limites bruits radioélectriques applicables
aux appareils numériques de Class A prescrites dans la norme sur le matériel
brouilleur: "Appareils Numériques", NMB-003 édictée par le Ministre Canadien
des Communications.
Manufacturer Declaration
This certifies that this product is in compliance with EU Directive 2004/108/EC,
using the EMC standards EN55022 Class A and EN55024. This product also
meets or exceeds EN60950 safety requirements. This product has been tested
and verified to meet CISPR 22 Class A requirements.
I, the undersigned, hereby declare that the equipment specified above conforms
to the above directive(s).
Place:
QLogic Corporation
26650 Aliso Viejo Parkway
Aliso Viejo, CA 92656
Signature:
Date:
January 07, 2011
xviCU0354602-00 A
Full Name:
Mark Craven
Position:
Engineering Manager
1Hardware Installation
Overview
This section provides the hardware and software requirements, safety
precautions, a pre-installation checklist, procedures for installing the adapter and
connecting it to the network, and a description of the indicators for network and
link activity.
Hardware and Software Requirements
Before you install the QME8242, verify that your system meets the following
hardware and software requirements.
Hardware: For port and slot assignments, refer to the blade and M1000e
chassis diagram in the Dell PowerEdge M1000e Systems Configuration Guide for the blade and chassis.
Software: For information on the supported operating systems, firmware
versions, adapter drivers, and utilities, refer to the product release notes.
Safety Precautions
CAUTION!
The adapter is being installed in a system that operates with voltages that
can be lethal. Before you open the case of your system, observe the
following precautions to protect yourself and to prevent damage to the
system components.
1.Remove any metallic objects or jewelry from your hands and wrists.
2.Make sure to use only insulated or non-conducting tools.
3.Before you touch internal components, verify that the system is powered
OFF and is unplugged.
4.Install or remove adapters in a static-free environment. The use of a properly
grounded wrist strap or other personal antistatic devices and an antistatic
mat is strongly recommended.
1.Verify that your system meets the hardware and software requirements
listed in “Hardware and Software Requirements” on page 1-1.
2.Verify that your system is using the latest BIOS.
NOTE:
If you acquired the adapter software on a disk or from the Dell support
website (http://support.dell.com
files.
3.Check the adapter for visible signs of damage. Never attempt to install a
damaged adapter.
Installing the Adapter
), verify the path to the adapter driver
For information on adapter installation, refer to the Dell™ PowerEdge™ Modular Systems Hardware Owner's Manual: Installing Blade Components page. For I/O
Module Mezzanine Cards, see the following link:
For information on network connections, refer to the Dell™ PowerEdge™ Modular
Systems Hardware Owner's Manual: About Your System page, Guidelines for
Installing I/O Modules section:
This section provides links to the following information about the three
drivers—NIC, iSCSI, and FCoE—included with the QLogic QME8242:
Windows Driver Installation and Configuration
Linux Driver Installation and Configuration
VMware Driver Installation and Configuration
CU0354602-00 A2-1
2–Driver Installation and Configuration
Windows Driver Installation and Configuration
Windows Driver Installation and Configuration
Installation Overview
To install and configure the QME8242 drivers on a Windows system, refer to the
driver release notes and readme files included in the package. Basic installation
for the drivers is included in the following sections:
Installing the Windows NIC Driver
Installing the Windows iSCSI Driver
Installing the Windows FCoE Driver
You can install Windows drivers using either the graphical user interface (GUI)
installer or the command line interface (CLI), as summarized in the following
sections.
Installing Windows Drivers and Applications Using the InstallShield Wizard
To download and run the QLogic P3P Installer (DELL) - InstallShield Wizard:
1.From the Dell web site, locate and save the
QLogic_1.0_Windows_A00.exe self-extracting zip file to your local drive.
2.Double-click the zip file.
3.In the C:\QLogic\Windows folder, double-click the setup.exe file.
4.Run the installer:
You can choose to install drivers only or both drivers and applications.
You can choose to optionally install the VLAN and Teaming driver.
Extracting and Installing Windows Drivers Manually
Before you begin CLI installation, use the setup installer to extract Plug and Play
drivers only from the SuperInstaller as follows:
1.From the Dell web site, download the package containing setup.exe.
2.Extract the package to a local directory (for example,
C:\Temp\Downloads\Setup).
3.Extract all drivers (NIC, iSCSI, and FCoE) from the package by issuing the
following commands:
After you extract the files from the archive, you can use them to do a Plug and
Play update or an installation. For example:
1.Start Windows Device Manager.
2.Right-click the NIC you want to update, and then select Update Driver.
3.Follow the directions in the Hardware Update Wizard to select the drivers
you extracted.
Installing the Windows iSCSI Driver
The QLogic iSCSI Adapter is a multifunction device. When installed in a Plug and
Play system, the operating system detects two functions for each adapter:
Network Controller and Ethernet Controller.
The Network Controller refers to the iSCSI function.
The Ethernet Controller refers to the NDIS function. Install the NDIS driver
only if you want to use the adapter as an Ethernet Controller.
2–Driver Installation and Configuration
Windows Driver Installation and Configuration
This section provides the most common ways of installing and upgrading the
driver, as documented for each operating system.
Initial OS installation with the iSCSI Adapter as Boot or as Add-On
Adding the iSCSI Adapter to the Existing OS
Updating the Existing Driver
NOTE:
For other installation procedures, consult the operating system
documentation.
Initial OS installation with the iSCSI Adapter as Boot or as Add-On
Refer to the appropriate procedure for your Windows 2003 or 2008 operating
system.
Windows Server 2003
NOTE:
You must apply the Microsoft Storport update before installing or upgrading
the driver. Windows Server 2003 SP2 (or later) requires Microsoft fixes
KB932755 and KB939315 (or later). Windows Server 2003 SP1 requires
Microsoft fixes KB932755 and KB939315 (or later). For Boot from SAN
installation, use the Windows 2003 SP2 first, and then apply the KB update.
CU0354602-00 A2-5
2–Driver Installation and Configuration
Windows Driver Installation and Configuration
This procedure requires a system with a floppy drive. Before you begin, extract
the drivers from the SuperInstaller (see “Extracting and Installing Windows Drivers
Manually” on page 2-2).
To initially install Windows on the boot from SAN disk attached to the QLogic
iSCSI Adapter:
1.Start the Windows installation procedure using the setup CD.
2.Press F6 when the following message appears:
Press F6 if you want to install a third-party SCSI or RAID driver....
After all the standard devices have been loaded, press S to Specify
Additional Device.
3.Insert the QLogic driver diskette and press ENTER.
4.Select the QLogic iSCSI Adapter and press ENTER.
5.For Windows Server 2003, press S to use the driver on the floppy drive.
6.The following message appears:
Setup will load support for the following mass storage devices.
QLogic iSCSI Adapter.
Press Enter=Continue.
7.Press ENTER.
8.Continue with the standard installation procedure.
Windows Server 2008
This procedure is only necessary if installing the driver during the initial OS
installation. Windows Server 2008 includes support for QME8242 iSCSI Adapters.
You can perform an installation using the included driver, and then upgrade to the
new driver.
To initially install the driver on the boot disk attached to the QLogic iSCSI Adapter:
1.Start the Windows installation procedure using the setup CD.
2.When you see the following message, click Custom (Advanced):
Which type of installation do you want?
3.When you see the following message, click Load Driver:
Where do you want to install Windows?
4.On the Load Driver window, insert the QLogic software diskette, and then
click OK.
5.To continue with the standard installation procedure, click Next.
2-6CU0354602-00 A
Adding the iSCSI Adapter to the Existing OS
To add the iSCSI Adapter driver to an existing Windows system, follow the
appropriate procedure for your Windows platform.
Windows 2003
This procedure requires extracting the driver to a folder on the hard drive and
configuring it with the latest service pack and Windows updates. iSCSI adapters
are Plug and Play devices that are compatible with your computer.
1.Insert the iSCSI adapter in the appropriate slot in the computer according to
the device manufacturer’s instructions.
2.Restart or turn on your computer.
When the computer starts, Windows detects the newly installed iSCSI
adapter and displays the message Found New Hardware with Fibre Channel Controller. The Found New Hardware wizard program starts
installing a device driver for the newly installed adapter.
3.Insert the QLogic software diskette into drive A.
2–Driver Installation and Configuration
Windows Driver Installation and Configuration
4.Select Install the software automatically (Recommended), and then click Next.
5.On the Completing the Found New Hardware Wizard, click Finish.
6.If Windows displays the message System Settings Change, Windows has
finished installing a new adapter.
The software that supports your adapter requires that you restart the
computer. You must restart the computer before the new settings will take
effect. The message Do you want to restart your computer now?
appears.
7.Click Yes to restart the computer right away.
NOTE:
If Windows Server 2003 automatically installs the driver for the newly added
iSCSI adapter upon startup, without prompting you for a selection (for
example, Windows Server 2003 installs an inbox driver), go to “Updating the
Existing Driver” on page 2-8.
Windows Server 2008
1.Connect the device to the appropriate slot on your computer according to
the device manufacturer’s instructions.
2.Restart or turn on your computer.
CU0354602-00 A2-7
2–Driver Installation and Configuration
Windows Driver Installation and Configuration
When your computer comes up, Windows detects the newly-installed device
and displays the message Found New Hardware with Ethernet Controller. The Found New Hardware wizard program starts installing a
device driver for the newly-installed adapter.
3.Click I don't have the disc. Show me other options, and then click
Browse my computer for driver software (advanced).
4.On the Browse for driver software window:
a.Do one of the following:
Type A:\
Choose the folder where the extracted driver files are located
b.Click Next.
Windows displays a message, letting you know it has finished installing the
driver for this device.
5.To complete the Found New Hardware wizard, click Close.
6.If the system displays the following prompt, click Yes to restart the computer
immediately:
System Settings Change. Windows has finished installing a new
device. You must restart your computer before the settings will take
effect. Do you want to restart your computer now?
Updating the Existing Driver
To install an updated version of the driver, follow the appropriate procedure for
your Windows version.
Windows 2003
1.Start the Device Manager as follows:
a.Click
b.In the
2.Use the scroll bar to scroll down the list of hardware types, and then double-click
the SCSI and RAID controllers.
3.In the devices list, double-click
4.Select the
Update Wizard.
Start
Driver
and then click
Open
dialog box, type
tab, and then click
Run
.
devmgmt.msc
, and then press ENTER.
QLogic iSCSI Adapter
Update Driver
to start the Hardware
.
5.Select
6.Select
7.Click
2-8CU0354602-00 A
Install from a list or specific location (Advanced)
Don't search I will choose the driver to install
Have Disk
and then click
and then click
Next
Next
.
and then navigate to the folder containing the extracted driver.
.
2–Driver Installation and Configuration
Windows Driver Installation and Configuration
8.When the
9.On the Hardware Update Wizard: Completing the Hardware Update Wizard,
click
Select a Device Driver
Finish
.
dialog box opens, click
Next
.
Windows Server 2008
If the driver is already installed and you want to install an updated version of the driver,
follow these steps:
1.Start the Device Manager as follows:
a.Click
b.Click
c.Click
2.Scroll down the list of hardware types, and then double-click
Controller
3.From the list of devices, double-click
4.Click the
Wizard.
5.Click
6.Enter the path to the folder containing the extracted driver and click
Start
, and then click
Hardware and Sound
Device Manager
.
Driver
Browse my computer for driver software
tab, and then click
Control Panel
.
.
QLogic iSCSI Adapter
Update Driver
.
Storage
.
to start the Hardware Update
, and then click
Next
Next
.
.
7.On the
Close
Windows has successfully updated your software
.
window, click
Installing the Windows FCoE Driver
The operating system manages and controls the driver installation process. To
install the driver, follow these procedures:
Initial OS installation with the Converged Network Adapter as Boot or as
Add-On
Adding the Converged Network Adapter to the Existing OS
Updating the Existing Driver
This section covers the most common ways of installing and upgrading the driver,
as documented for each operating system. For other installation procedures,
consult the operating system documentation.
Initial OS installation with the Converged Network Adapter as Boot or as Add-On
Refer to the appropriate procedure for your Windows 2003 or 2008 operating
system.
CU0354602-00 A2-9
2–Driver Installation and Configuration
Windows Driver Installation and Configuration
Windows Server 2003
NOTE:
You must apply the Microsoft Storport update before installing or upgrading
the driver. Windows Server 2003 SP2 (or later) requires Microsoft fixes
KB932755 and KB939315 (or later). Windows Server 2003 SP1 requires
Microsoft fixes KB932755 and KB939315 (or later). For Boot from SAN
installation, use the Windows 2003 SP2 first, and then apply the KB update.
This procedure requires a system with a floppy drive. Before you begin, extract
the drivers from the SuperInstaller (see “Extracting and Installing Windows Drivers
Manually” on page 2-2).
To initially install Windows on the boot from SAN disk attached to the QLogic
FCoE Converged Network Adapter:
1.Start the Windows installation procedure using the setup CD.
2.Press F6 when the following message appears:
Press F6 if you want to install a third-party SCSI or RAID driver....
After all the standard devices have been loaded, press S to Specify
Additional Device.
3.Insert the QLogic driver diskette and press ENTER.
4.Select the QLogic FCoE Adapter and press ENTER.
5.For Windows Server 2003, press S to use the driver on the floppy drive.
6.The following message appears:
Setup will load support for the following mass storage devices.
QLogic FCoE Adapter.
Press Enter=Continue.
7.Press ENTER.
8.Continue with the standard installation procedure.
Windows Server 2008
This procedure requires a USB flash drive. To initially install Windows on the boot
from SAN disk attached to the QLogic Fibre Channel Adapter, follow these steps:
1.Start the Windows installation procedure using the setup CD.
2.When the following message appears, click Custom (Advanced):
Which type of installation do you want?
3.When the following message appears, click Load Driver:
Where do you want to install Windows?
2-10CU0354602-00 A
2–Driver Installation and Configuration
Windows Driver Installation and Configuration
4.At the Load Driver window, insert the USB flash drive in a USB port, and
then click OK.
5.To continue with the standard installation procedure, click Next.
Adding the Converged Network Adapter to the Existing OS
To add the QME8242 Converged Network Adapter driver to an existing Windows
system, follow the procedure provided for your Windows version.
Windows Server 2003
This procedure requires extracting the driver to a folder on the hard drive and
configuring it with the latest service pack and Windows updates. FCoE Converged
Network Adapters are Plug and Play devices that are compatible with your
computer.
1.Insert the Converged Network Adapter in the appropriate slot in the
computer according to the device manufacturer’s instructions.
2.Restart or turn on your computer.
When the computer starts, Windows detects the newly installed Converged
Network Adapter and displays the Found New Hardware with Fibre Channel Controller message. The Found New Hardware wizard program
starts installing a device driver for the newly installed adapter.
3.Insert the QLogic software diskette into drive A.
4.Select Install the software automatically (Recommended), and then click Next.
5.On the Completing the Found New Hardware wizard, click Finish.
6.If Windows displays the message System Settings Change, Windows has
finished installing a new adapter.
The software that supports your adapter requires that you restart the
computer. You must restart the computer before the new settings will take
effect. The message Do you want to restart your computer now?
appears.
7.Click Yes to restart the computer right away.
NOTE:
If Windows Server 2003 automatically installs the driver for the newly added
FCoE Converged Network Adapter upon startup, without prompting you for
a selection (for example, Windows Server 2003 installs an inbox driver), go
to “Updating the Existing Driver” on page 2-12.
CU0354602-00 A2-11
2–Driver Installation and Configuration
Windows Driver Installation and Configuration
Windows Server 2008
Connect the Converged Network Adapter to the appropriate slot on your computer
according to the device manufacturer’s instructions.
Restart or turn on the computer.
Updating the Existing Driver
To install an updated version of the driver, follow the procedure provided for your
Windows version.
Windows 2003
1.Start the Device Manager as follows:
a.Click Start and then click Run.
b.In the Open dialog box, type devmgmt.msc, and then press ENTER.
2.Use the scroll bar to scroll down the list of hardware types, and then
double-click the SCSI and RAID controllers.
3.In the devices list, double-click QLogic FCoE Adapter.
4.Select the Driver tab, and then click Update Driver to start the Hardware
Update Wizard.
5.Select Install from a list or specific location (Advanced) and then click Next.
6.Select Don't search I will choose the driver to install and then click Next.
7.Click Have Disk and then navigate to the folder containing the extracted
driver.
8.When the Hardware Update Wizard/Select a Device Driver dialog box
opens, click Next.
9.On the Hardware Update Wizard: Completing the Hardware Update Wizard,
click Finish.
Windows Server 2008
1.Start the Device Manager.
2.Scroll down the list of hardware types, and then double-click Storage Controller.
3.From the devices list, double-click QLogic FCoE Adapter.
4.Click the Driver tab, and then click Update Driver to start the Hardware
Update Wizard.
5.Type the path to the folder containing the extracted driver, and then click
Next.
6.On the Windows has successfully updated your software window, click Close.
2-12CU0354602-00 A
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