Dell QHB User Manual

Download

Page 1

Dell PowerEdge M420 Systems Owner's Manual

Regulatory Model: QHB Regulatory Type: QHB Series

Page 2

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2014 - 11

Rev. A02

Page 3

Contents

1 About Your System................................................................................................7

Overview................................................................................................................................................ 7

Front-Panel Features And Indicators....................................................................................................8

Solid State Drive Features..................................................................................................................... 8

Using USB Diskette Or USB DVD/CD Drives...................................................................................... 10

iKVM Access.........................................................................................................................................10

Other Information You May Need...................................................................................................... 10

2 Using The System Setup And Boot Manager................................................. 12

Choosing The System Boot Mode......................................................................................................12

Entering System Setup........................................................................................................................ 13

Responding To Error Messages.....................................................................................................13

Using The System Setup Navigation Keys.....................................................................................13

System Setup Options.........................................................................................................................14

System Setup Main Screen............................................................................................................14

System BIOS Screen...................................................................................................................... 14

System Information Screen...........................................................................................................15

Memory Settings Screen................................................................................................................15

Processor Settings Screen.............................................................................................................16

Boot Settings Screen......................................................................................................................17

Integrated Devices Screen.............................................................................................................17

Serial Communications Screen.....................................................................................................18

System Profile Settings Screen......................................................................................................19

System Security Screen.................................................................................................................20

Miscellaneous Settings..................................................................................................................20

System And Setup Password Features................................................................................................21

Assigning A System And/Or Setup Password............................................................................... 21

Using Your System Password To Secure Your System................................................................22

Deleting or changing an existing system and/or setup password.............................................. 22

Operating with a setup password enabled...................................................................................23

Entering the UEFI Boot Manager........................................................................................................ 23

Using the Boot Manager navigation keys.....................................................................................23

Boot Manager screen....................................................................................................................24

UEFI Boot menu............................................................................................................................ 24

Embedded System Management........................................................................................................25

iDRAC Settings Utility.......................................................................................................................... 25

Entering the iDrac Settings utility................................................................................................. 25

Page 4

3 Installing Blade Components...........................................................................26

Recommended Tools......................................................................................................................... 26

Removing And Installing A Sleeve...................................................................................................... 26

Removing The Sleeve....................................................................................................................26

Installing The Sleeve......................................................................................................................27

Removing And Installing A Blade........................................................................................................28

Removing A Blade......................................................................................................................... 28

Installing A Blade........................................................................................................................... 28

Inside The Blade..................................................................................................................................29

I/O Module Mezzanine Card.............................................................................................................. 29

Mezzanine Card Installation Guidelines....................................................................................... 29

Removing A Mezzanine Card....................................................................................................... 30

Installing A Mezzanine Card.......................................................................................................... 31

LOM Riser Card................................................................................................................................... 32

Removing The LOM Riser Card.................................................................................................... 32

Installing The LOM Riser Card...................................................................................................... 32

Solid State Drives.................................................................................................................................33

Removing A Solid State Drive........................................................................................................33

Installing A Solid State Drive..........................................................................................................33

Shutdown Procedure For Servicing A Solid State Drive.............................................................. 34

Configuring the boot drive........................................................................................................... 34

Removing An SSD From The SSD Carrier.....................................................................................34

Installing An SSD In The SSD Carrier............................................................................................ 35

Solid State Drive Backplane................................................................................................................ 35

Removing The SSD Backplane......................................................................................................35

Installing The SSD Backplane........................................................................................................36

Processors........................................................................................................................................... 37

Removing A Processor.................................................................................................................. 37

Installing A Processor....................................................................................................................39

NVRAM backup battery....................................................................................................................... 41

Replacing The NVRAM Backup Battery.........................................................................................41

System board.......................................................................................................................................42

Removing The Blade System Board............................................................................................. 42

Installing The Blade System Board............................................................................................... 43

Processor/DIMM blank....................................................................................................................... 44

Removing A Processor/DIMM Blank............................................................................................ 44

Installing A Processor/DIMM Blank.............................................................................................. 44

System memory.................................................................................................................................. 45

General Memory Module Installation Guidelines........................................................................ 46

Mode-Specific Guidelines.............................................................................................................46

Sample Memory Configurations...................................................................................................48

Page 5

Removing Memory Modules.........................................................................................................49

Installing Memory Modules...........................................................................................................50

Management Riser Card......................................................................................................................51

Removing The Management Riser Card.......................................................................................51

Installing The Management Riser Card.........................................................................................52

Replacing The SD Card................................................................................................................. 52

Replacing The SD vFlash Card...................................................................................................... 53

4 Troubleshooting Your System......................................................................... 55

Safety First—For You and Your System.............................................................................................. 55

Troubleshooting System Memory...................................................................................................... 55

Troubleshooting Solid State Drives.................................................................................................... 56

Troubleshooting USB devices............................................................................................................ 56

Troubleshooting An Internal SD Card................................................................................................ 57

Troubleshooting Processors...............................................................................................................57

Troubleshooting The Blade System Board........................................................................................ 58

Troubleshooting The NVRAM Backup Battery...................................................................................58

5 Using system diagnostics..................................................................................59

Dell Online Diagnostics...................................................................................................................... 59

Dell embedded system diagnostics....................................................................................................59

When to use the embedded system diagnostics.........................................................................59

Running the embedded system diagnostics................................................................................60

System diagnostic controls.......................................................................................................... 60

6 Jumpers and connectors.................................................................................. 61

System Board Jumper Settings...........................................................................................................61

System Board Connectors.................................................................................................................. 61

Disabling A Forgotten Password........................................................................................................ 62

7 Technical Specifications....................................................................................63

8 System messages................................................................................................66

LCD status messages..........................................................................................................................66

Viewing LCD messages.................................................................................................................66

Removing LCD messages............................................................................................................. 66

System Error Messages.......................................................................................................................66

Warning messages.............................................................................................................................137

Diagnostic messages.........................................................................................................................137

Alert messages...................................................................................................................................137

9 Getting help.......................................................................................................138

Page 6

Contacting Dell................................................................................................................................. 138

Page 7

About Your System

Overview

Your system includes up to four quarter-height blades installed in a sleeve. To function as a system, the sleeve is inserted into an M1000e enclosure (chassis).

CAUTION: Exercise care while handling the sleeve to prevent damage to the internal components.

NOTE: To ensure proper operation and cooling, all blade slots in the sleeve must be populated at all times with either a blade or quarter-height blade blank(s).

NOTE: For complete instructions on operating the quarter-height blades, see the M1000e Enclosure Owner's Manual and the CMC User's Guide at support.dell.com/manuals.

Figure 1. Sleeve and Blade — Overview

1. quarter-height blade 2. sleeve

3. enclosure

The following figure shows the blade slot numbering in a sleeve.

Page 8

Figure 2. Blade Slot Numbering

Front-Panel Features And Indicators

Figure 3. Front-Panel Features and Indicators

1. blade handle release button 2. solid state drives (2)

3. USB connectors (2) 4. blade power button/indicator

Solid State Drive Features

Your system supports two 1.8 inch uSATA Solid State Drives (SSD). The SSDs plug into the SSD backplane inside the blade. On blades with a diskless configuration, you must

install SSD blanks in all drive slots, and the SSD backplane must still be installed to maintain proper airflow.

The SSD indicators display different patterns as drive events occur in the system.

Page 9

Figure 4. SSD Features

1. activity indicator (green) 2. status indicator (green and amber) NOTE: If the SSD is in Advanced Host

Controller Interface (AHCI) mode, the status LED remains off.

Drive-Status

Condition

Indicator Pattern

Blinks green two

Identifying drive or preparing for removal

times per second

Off Drive ready for insertion or removal

NOTE: The drive status indicator remains off until all SSDs are initialized after system power is applied. Drives are not ready for insertion or removal during this time.

Blinks green,

Drive predicted failure

amber, and off

Blinks amber four

Drive failed

times per second

Blinks green slowly Drive rebuilding

Steady green Drive online

Page 10

Drive-Status Indicator Pattern

Condition

Blinks green three seconds, amber three seconds, and off six seconds

Rebuild aborted

Using USB Diskette Or USB DVD/CD Drives

The blade has USB ports on the front which allow you to connect a USB diskette drive, USB flash drive, USB DVD/CD drive, keyboard, or mouse. The USB drives can be used to configure the blade.

NOTE: Your blade supports only Dell-branded USB 2.0 drives. Use the optional external drive storage tray to support the drive while in use.

NOTE: If the drive must be designated as the boot drive, connect the USB drive, restart the system, then enter the System Setup and set the drive as first in the boot sequence. The USB device is displayed in the boot order setup screen only if it is attached to the system before you run the System Setup. You can also select the boot device by pressing <F11> during system start-up and selecting a boot device for the current boot sequence.

iKVM Access

To toggle video among the M420 blades installed in a sleeve:

1. Press <Print Screen> to launch the OSCAR interface (iKVM GUI).

2. Select the slot where the sleeve and blade are installed, and press <Enter> to exit the OSCAR

interface.

3. Press <Scroll Lock> twice in quick repetition to toggle between the quarter-height blades installed in

the sleeve.

Other Information You May Need

WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this document or as a separate document.

• The Getting Started Guide provides an overview of system features, setting up your system, and technical specifications.

• The Rack Installation Instructions included with your rack solution describes how to install your system into a rack.

• The Dell PowerEdge M1000e Enclosure Owner’s Manual provides information about enclosure features and describes how to troubleshoot the enclosure and install or replace the enclosure's components.

• The Dell Chassis Management Controller User’s Guide provides information on installing, configuring and using the Chassis Management Controller (CMC).

• For the full name of an abbreviation or acronym used in this document, see the Glossary at www.dell.com/support/manuals.

• Dell systems management application documentation provides information about installing and using the systems management software.

• Any media that ships with your system that provides documentation and tools for configuring and managing your system, including those pertaining to the operating system, system management software, system updates, and system components that you purchased with your system.

Page 11

NOTE: Always check for updates on www.dell.com/support/manuals and read the updates first because they often supersede information in other documents.

Page 12

Using The System Setup And Boot Manager

System Setup enables you to manage your system hardware and specify BIOS-level options.

The following keystrokes provide access to system features during startup:

Keystroke Description

<F2> Enters the System Setup.

<F10> Enters System Services, which opens the Dell Lifecycle Controller 2 (LC2). The Dell

LC2 allows you to access utilities such as embedded system diagnostics. For more information, see the Dell LC2 documentation.

<F11> Enters the BIOS Boot Manager or the Unified Extensible Firmware Interface (UEFI)

Boot Manager, depending on the system's boot configuration.

<F12> Starts Preboot eXecution Environment (PXE) boot.

From the System Setup, you can:

• Change the NVRAM settings after you add or remove hardware

• View the system hardware configuration

• Enable or disable integrated devices

• Set performance and power management thresholds

• Manage system security

You can access the System Setup using the:

• Standard graphical browser, which is enabled by default

• Text browser, which is enabled using Console Redirection

To enable Console Redirection, in System Setup, select System BIOS → Serial Communication screen → Serial Communication, select On with Console Redirection.

NOTE: By default, help text for the selected field is displayed in the graphical browser. To view the help text in the text browser, you must press <F1>.

Choosing The System Boot Mode

System Setup enables you to specify the boot mode for installing your operating system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.

Page 13

• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS.

You must select the boot mode in the Boot Mode field of the Boot Settings Screen of System Setup. Once you specify the boot mode, the system boots in the specified boot mode and you proceed then to install your operating system from that mode. Thereafter, you must boot the system in the same boot mode (BIOS or UEFI) to access the installed operating system. Trying to boot the operating system from the other boot mode will cause the system to halt at startup.

NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode.

NOTE: For the latest information on supported operating systems, see dell.com/ossupport.

Entering System Setup

1. Turn on or restart your system.

2. Press <F2> immediately after you see the following message:

<F2> = System Setup

If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again.

Responding To Error Messages

If an error message is displayed while the system is booting, make a note of the message. See System Error Messages section of this manual for an explanation of the message and suggestions for correcting errors.

NOTE: After installing a memory upgrade, it is normal for your system to display a message the first time you start your system.

Using The System Setup Navigation Keys

Keys Action

Up arrow Moves to the previous field.

Down arrow Moves to the next field.

<Enter> Allows you to type in a value in the selected field (if applicable) or follow the link in

the field.

Spacebar Expands or collapses a drop-down list, if applicable.

<Esc> Moves to the previous page until you view the main screen. Pressing <Esc> in the

main screen exits System Setup. A message prompts you to save any unsaved changes.

<F1> Displays the System Setup help file.

NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the system.

Page 14

System Setup Options

System Setup Main Screen

NOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings.

Menu Item Description

System BIOS This option is used to view and configure BIOS settings.

iDRAC Settings This option is used to view and configure iDRAC settings.

Device Settings This option is used to view and configure device settings.

System BIOS Screen

NOTE: The options for System Setup change based on the system configuration.

NOTE: System Setup defaults are listed under their respective options in the following sections, where applicable.

Menu Item Description

iDRAC Settings This option is used to view and configure iDRAC settings.

Device Settings This option is used to view and configure device settings.

System Information

Memory Settings Displays information and options related to installed memory.

Processor Settings Displays information and options related to the processor such as speed, cache

Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Enables you to modify

Integrated Devices Displays options to enable or disable integrated device controllers and ports, and to

Serial Communication

System Profile Settings

System Security Displays options to configure the system security settings like, system password,

Miscellaneous Settings

Displays information about the system such as the system model name, BIOS version, Service Tag, and so on.

size, and so on.

UEFI and BIOS boot settings.

specify related features and options.

Displays options to enable or disable the serial ports and specify related features and options.

Displays options to change the processor power management settings, memory frequency, and so on.

setup password, TPM security, and so on. It also enables or disables support for local BIOS update and the power button on the system.

Displays options to change the system date, time, and so on.

Page 15

System Information Screen

Menu Item Description

System Model Name

System BIOS Version

System Service Tag Displays the system Service Tag.

System Manufacturer

System Manufacturer Contact Information

Displays the system model name.

Displays the BIOS version installed on the system.

Displays the name of system manufacturer.

Displays the contact information of the system manufacturer.

Memory Settings Screen

Menu Item Description

System Memory Size

System Memory Type

System Memory Speed

Displays the amount of memory installed in the system.

Displays the type of memory installed in the system.

Displays the system memory speed.

System Memory Voltage

Video Memory Displays the amount of video memory.

System Memory Testing

Memory Operating Mode

Displays the system memory voltage.

Specifies whether system memory tests are run during system boot. Options are

Enabled and Disabled. By default, the System Memory Testing option is set to Disabled.

Specifies the memory operating mode. The options available depending on the memory configuration of your system are Optimizer Mode, Advanced ECC Mode,

Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, and Dell Fault Resilient Mode. By default, the Memory Operating Mode option is set to Optimizer Mode.

NOTE: The Memory Operating Mode can have different defaults and available options based on the memory configuration.

NOTE: The Dell Fault Resilient Mode establishes an area of memory that is fault resilient. This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability.

Page 16

Menu Item Description

Node Interleaving If this field is Enabled, memory interleaving is supported if a symmetric memory

configuration is installed. If Disabled, the system supports Non-Uniform Memory architecture (NUMA) (asymmetric) memory configurations. By default, Node Interleaving option is set to Disabled.

Serial Debug Output

By default, it is set to disabled.

Processor Settings Screen

Menu Item Description

Logical Processor Allows you to enable or disable logical processors and display the number of

logical processors. If the Logical Processor option is set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS only displays one logical processor per core. By default, the Logical Processor option is set to Enabled.

QPI Speed Allows you to set the QuickPath Interconnect data rate settings. By default, the QPI

Speed option is set to Maximum data rate.

NOTE: The QPI Speed option is displayed only when both the processors are installed.

Virtualization Technology

Adjacent Cache Line Prefetch

Allows you enable or disable the additional hardware capabilities provided for virtualization. By default, the Virtualization Technology option is set to Enabled.

Allows you to optimize the system for applications that require high utilization of sequential memory access. By default, the Adjacent Cache Line Prefetch option is set to Enabled. You can disable this option for applications that require high utilization of random memory access.

Hardware Prefetcher

DCU Streamer Prefetcher

DCU IP Prefetcher Allows you to enable or disable DCU IP prefetcher. By default, the DCU IP

Execute Disable Allows you enable or disable execute disable memory protection technology. By

Number of Cores per Processor

Processor 64-bit Support

Processor Core Speed

Processor Bus Speed

Allows you to enable or disable hardware prefetcher. By default, the Hardware Prefetcher option is set to Enabled.

Allows you to enable or disable DCU streamer prefetcher. By default, the DCU

Streamer Prefetcher option is set to Enabled.

Prefetcher option is set to Enabled.

default, the Execute Disable option is set to Enabled.

Allows you to control the number of enabled cores in each processor. By default, the Number of Cores per Processor option is set to All.

Specifies if the processor(s) support 64-bit extensions.

Displays the maximum core frequency of the processor.

Displays the bus speed of the processors.

Page 17

Menu Item Description

NOTE: The processor bus speed option is displayed only when both the processors are installed.

Boot Settings Screen

Menu Item Description

Boot Mode Allows you to set the boot mode of the system.

CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode.

If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems. By default, the Boot Mode option is set to BIOS.

NOTE: Setting this field to UEFI disables BIOS Boot Settings menu. Setting this field to BIOS disables the UEFI Boot Settings menu.

Boot Sequence Retry

BIOS Boot Settings Allows you to enable or disable BIOS Boot options.

UEFI Boot Settings Allows you to enable or disable UEFI Boot options. The Boot options include IPv4

One-Time Boot Allows you to enable or disable a one-time boot from a selected device.

Allows you to enable or disable the boot sequence retry feature. If this field is enabled and the system fails to boot, the system reattempts the boot sequence after 30 seconds. By default, the Boot Sequence Retry option is set to Disabled.

NOTE: This option is enabled only if the boot mode is BIOS.

PXE and IPv6 PXE. By default, the UEFI PXE boot protocol is set to IPv4.

NOTE: This option is enabled only if the boot mode is UEFI.

Integrated Devices Screen

Menu Item Description

Integrated RAID Controller

User Accessible USB Ports

Allows you to enable or disable the integrated RAID controller. By default, the Integrated RAID Controller option is set to Enabled.

Allows you to set the user accessible ports. Selecting All Ports Off disables all USB ports. By default, the User Accessible USB Ports option is set to All Ports On.

Internal SD Card Redundancy

Internal SD Card Port

If set to Mirror mode, data is written on both SD cards. If any one of the SD card fails, data is written to the active SD card. Data from this card is copied to the replacement SD card at the next boot.

Enables or disables the system’s internal SD card port.

Page 18

Menu Item Description

NOTE: If you enable this option, access to the vFlash partition is disabled.

Integrated Network Card 1

OS Watchdog Timer

Embedded Video Controller

SR-IOV Global Enable

Memory Mapped I/O above 4GB

Slot Disablement The Slot Disablement feature controls the configuration of mezzanine cards

Allows you to enable or disable the integrated network card. By default, the Integrated Network Card 1 option is set to Enabled.

Allows you to enable or disable the OS wacthdog timer. When this field is enabled, the operating system initializes the timer and the OS watchdog timer helps in recovering the operating system. By default, the OS Watchdog Timer option is set to Disabled.

Allows you to enable or disable the Embedded Video Controller. By default, the embedded video controller is Enabled.

Allows you to enable or disable the BIOS configuration of Single Root I/O Virtualization (SR-IOV) devices. By default, the SR-IOV Global Enable option is set to Disabled.

Allows you to enable support for PCIe devices that require large amounts of memory. By default, the option is set to Enabled.

installed in the specified slots. Only mezzanine card slots that are present on your system are available for control.

Serial Communications Screen

Menu Item Description

Serial Communication

Allows you to enable the COM port or Console Redirection options.

Serial Port Address Allows you to set the port address for serial devices. By default, the Serial Port

Address option is set to COM1.

NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device.

Failsafe Baud Rate Displays the failsafe baud rate for console redirection. The BIOS attempts to

determine the baud rate automatically. This failsafe baud rate is used only if the attempt fails and the value must not be changed. By default, the Failsafe Baud Rate option is set to 11520.

Remote Terminal Type

Redirection After Boot

Allows you to set the remote console terminal type. By default, the Remote Terminal Type option is set to VT 100/VT220.

Allows you to enable or disable to the BIOS console redirection when the operating system is loaded. By default, the Redirection After Boot option is set to

Enabled.

Page 19

System Profile Settings Screen

Menu Item Description

System Profile Allows you to set the system profile. If you set the System Profile option to a mode

other than Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. By default, the System Profile option is set to Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller.

NOTE: The following parameters are available only when the System Profile is set to Custom.

CPU Power Management

Memory Frequency

Turbo Boost Allows you to enable or disable the processor to operate in turbo boost mode. By

C1E Allows you to enable or disable the processor to switch to a minimum

C States Allows you to enable or disable the processor to operate in all available power

Monitor/Mwait Allows you to enable Monitor/Mwait instructions in the processor. By default, the

Memory Patrol Scrub

Memory Refresh Rate

Allows you to set the CPU power management. By default, the CPU Power Management option is set to System DBPM (DAPC). DBPM is Demand-Based Power Management.

Allows you to set the memory frequency. By default, the Memory Frequency option is set to Maximum Performance.

default, the Turbo Boost option is set to Enabled.

performance state when it is idle. By default, the C1E option is set to Enabled.

states. By default, the C States option is set to Enabled.

Monitor/Mwait option is set to Enabled for all system profiles, except Custom.

NOTE: This option can be disabled only if the C States option in Custom mode is disabled.

NOTE: When C States is enabled in Custom mode, changing the Monitor/ Mwait setting does not impact system power/performance.

Allows you to set the memory patrol scrub frequency. By default, the Memory Patrol Scrub option is set to Standard.

Allows you to set the memory refresh rate. By default, the Memory Refresh Rate option is set to 1x.

Memory Operating Voltage

Collaborative CPU Performance Control

Allows you to set the DIMM voltage selection. When set to Auto, the system automatically sets the system voltage to the optimal setting based on the DIMM capacity and the numbers of DIMMs installed. By default, the Memory Operating Voltage option is set to Auto.

When set to enabled, the CPU power management is controlled by the OS DBPM and the System DBPM (DAPC). By default, the option is set to Disabled

Page 20

System Security Screen

Menu Item Description

Intel AES-NI The Intel AES-In option improves the speed of applications by performing

encryption and decryption using the Advanced Encryption Standard set and is set to Enabled by default.

System Password Allows you to set the system password. This option is read-only if the password

jumper is not installed in the system.

Setup Password Allows you to set the setup password. This option is read-only if the password

jumper is not installed in the system.

Password Status Allows you to lock the system password. By default, the Password Status option is

set to Unlocked.

TPM Security Allows you to control the reporting mode of the Trusted Platform Module (TPM).

By default, the TPM Security option is set to Off. You can only modify the TPM Status, TPM Activation , and Intel TXT fields if the TPM Status field is set to either On with Pre-boot Measurements or On without Pre-boot Measurements.

TPM Activation Allows you to change the operational state of the TPM. By default, the TPM

Activation option is set to No Change.

TPM Status Displays the TPM status.

TPM Clear

Intel TXT Allows you enable or disable Intel Trusted Execution Technology. To enable Intel

Power Button Allows you to enable or disable the power button on the front of the system. By

AC Power Recovery

CAUTION: Clearing the TPM results in loss of all keys in the TPM. The loss of TPM keys may affect booting to the operating system.

Allows you to clear all the contents of the TPM. By default, the TPM Clear option is set to No.

TXT, Virtualization Technology must be enabled and TPM Security must be enabled with Pre-boot measurements. By default, the Intel TXT option is set to Off.

default, the Power Button option is set to Enabled.

Allows you to set how the system reacts after AC power is restored to the system. By default, the AC Power Recovery option is set to Last.

Miscellaneous Settings

Menu Item Description

System Time Allows you to set the time on the system.

System Date Allows you to set the date on the system.

Asset Tag Displays the asset tag and allows you to modify it for security and tracking

purposes.

Keyboard NumLock

Allows you to set whether the system boots with the NumLock enabled or disabled. By default the Keyboard NumLock is set to On.

Page 21

Menu Item Description

NOTE: This field does not apply to 84-key keyboards.

Report Keyboard Errors

F1/F2 Prompt on Error

In-System Characterization

Allows you to set whether keyboard-related error messages are reported during system boot. By default, the Report Keyboard Errors field is set to Report.

Allows you to enable or disable the F1/F2 prompt on error. By default, F1/F2 Prompt on Error is set to Enabled.

This field enables or disables In-System Characterization. By default, In-System

Characterization is set to Enabled.

System And Setup Password Features

You can create a system password and a setup password to secure your system. To enable creation of the system and setup password, the password jumper must be set to enabled. For more information on the password jumper settings, see System Board Jumper Settings.

System password

Setup password

CAUTION: The password features provide a basic level of security for the data on your system.

CAUTION: Anyone can access the data stored on your system if the system is running and unattended.

This is the password that you must enter to log on to your system.

This is the password that you must enter to access and make changes to the BIOS or UEFI settings of your system.

NOTE: Your system is shipped with the system and setup password feature disabled.

Assigning A System And/Or Setup Password

NOTE: The password jumper enables or disables the System Password and Setup Password features. For more information on the password jumper settings, see System Board Jumper Settings.

You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when the password jumper setting is enabled and Password Status is Unlocked. If the Password Status is Locked, you cannot change the System Password and/or Setup Password.

If the password jumper setting is disabled, the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the system.

To assign a system and/or setup password:

1. To enter System Setup, press <F2> immediately after a power-on or reboot.

2. In the System Setup Main Menu, select System BIOS and press <Enter>.

The System BIOS screen is displayed.

3. In the System BIOS screen, select System Security and press <Enter>.

The System Security screen is displayed.

Page 22

4. In the System Security screen, verify that Password Status is Unlocked.

5. Select System Password , enter your system password, and press <Enter> or <Tab>.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

• The password can contain the numbers 0 through 9.

• Only lower case letters are valid, upper case letters are not allowed.

• The following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

A message prompts you to re-enter the system password.

6. Re-enter the system password that you entered earlier and click OK.

7. Select Setup Password, enter your system password and press <Enter> or <Tab>.

A message prompts you to re-enter the setup password.

8. Re-enter the setup password that you entered earlier and click OK.

9. Press <Esc> to save the changes.

NOTE: Password protection does not take effect until the system reboots.

Using Your System Password To Secure Your System

NOTE: If you have assigned a setup password, the system accepts your setup password as an alternate system password.

1. Turn on or reboot your system.

2. Type your password and press <Enter>.

When Password Status is Locked, type the password and press <Enter> when prompted at reboot.

If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password. You have three attempts to enter the correct password. After the third unsuccessful attempt, the system displays an error message that the system has halted and must be powered down.

Even after you shut down and restart the system, the error message is displayed until the correct password is entered.

NOTE: You can use the Password Status option in conjunction with the System Password and

Setup Password options to protect your system from unauthorized changes.

Deleting or changing an existing system and/or setup password

Ensure that the Password jumper is set to enabled and the Password Status is Unlocked before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password if the Password Status is Locked. To delete or change the existing System and/or Setup password:

1. To enter System Setup, press <F2> immediately after a power-on or reboot.

2. In the System Setup Main Menu, select System BIOS and press <Enter>.

The System BIOS screen is displayed.

3. In the System BIOS Screen, select System Security and press <Enter>.

The System Security screen is displayed.

4. In the System Security screen, verify that Password Status is Unlocked.

5. Select System Password, alter or delete the existing system password and press <Enter> or <Tab>.

Page 23

6. Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>.

NOTE: If you change the System and/or Setup password a message prompts you to re-enter the new password. If you delete the System and/or Setup password, a message prompts you to confirm the deletion.

7. Press <Esc> to save the changes.

NOTE: You can disable password security while logging on to the system. To disable the password security, turn on or reboot your system, type your password and press <Ctrl><Enter>.

Operating with a setup password enabled

If Setup Password is Enabled, enter the correct setup password before modifying most of the System Setup options.

If you do not enter the correct password in three attempts, the system displays the message

Incorrect Password! Number of unsuccessful password attempts: <x> System Halted! Must power down.

Even after you shut down and restart the system, the error message is displayed until the correct password is entered. The following options are exceptions:

• If System Password is not Enabled and is not locked through the Password Status option, you can assign a system password.

• You cannot disable or change an existing system password.

NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the system password from unauthorized changes.

Entering the UEFI Boot Manager

NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems can only be installed from the BIOS boot mode.

The Boot Manager enables you to:

• Add, delete, and arrange boot options

• Access System Setup and BIOS-level boot options without rebooting

To enter the Boot Manager:

1. Turn on or restart your system.

2. Press <F11> after you see the following message:

<F11> = UEFI Boot Manager

If your operating system begins to load before you press <F11>, allow the system to finish booting, and then restart your system and try again.

Using the Boot Manager navigation keys

Key Description

Up arrow Moves to the previous field.

Page 24

Key Description

Down arrow Moves to the next field.

<Enter> Allows you to type in a value in the selected field (if applicable) or follow the link in

the field.

Spacebar Expands or collapses a drop-down list, if applicable.

<Esc> Moves to the previous page till you view the main screen. Pressing <Esc> in the

main screen exits System Setup. A message prompts you to save any unsaved changes.

<F1> Displays the System Setup help file.

NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the system.

Boot Manager screen

Menu Item Description

Continue Normal Boot

BIOS Boot Menu Displays the list of available BIOS boot options (marked with asterisks). Select the

UEFI Boot Menu Displays the list of available UEFI boot options (marked with asterisks). Select the

Driver Health Menu

Launch System Setup

System Utilities Enables you to access the BIOS Update File Explorer, run the Dell Diagnostics

The system attempts to boot to devices starting with the first item in the boot order. If the boot attempt fails, the system continues with the next item in the boot order until the boot is successful or no more boot options are found.

boot option you wish to use and press <Enter>.

boot option you wish to use and press <Enter>. The UEFI Boot Menu enables you to Add Boot Option, Delete Boot Option, or Boot From File.

Displays a list of the drivers installed on the system and their health status.

Enables you to access the System Setup.

program, and reboot the system.

UEFI Boot menu

Menu Item Description

Boot From File Sets a one-time boot option not included in the boot option list.

Select UEFI Boot Option

Displays the list of available UEFI boot options (marked with asterisks), select the boot option you wish to use and press <Enter>.

Add Boot Option Adds a new boot option.

Delete Boot Option

Deletes an existing boot option.

Page 25

Embedded System Management

The Dell Lifecycle Controller provides advanced embedded systems management throughout the server’s lifecycle. The Lifecycle Controller can be started during the boot sequence and can function independently of the operating system.

NOTE: Certain platform configurations may not support the full set of features provided by the Lifecycle Controller.

For more information about setting up the Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Lifecycle Controller documentation at support.dell.com/

manuals.

iDRAC Settings Utility

The iDRAC Settings utility is an interface to setup and configure the iDRAC parameters using UEFI. You can enable or disable various iDRAC parameters using the iDRAC7 Settings Utility, for example:

NOTE: Some of the features mentioned in the list may require the iDRAC7 Enterprise License upgrade.

• Configure, enable, or disable the iDRAC local area network through the dedicated iDRAC Enterprise card port or the embedded NIC

• Enable or disable IPMI over LAN

• Enable a LAN Platform Event Trap (PET) destination

• Attach or detach the Virtual Media devices

For more information on using iDRAC7, see the iDRAC7 User's Guide, at support.dell.com/manuals.

Entering the iDrac Settings utility

1. Turn on or restart the managed system.

2. Press <F2> during Power-on Self-test (POST).

3. In the System Setup Main Menu page, click iDRAC Settings.

The iDRAC Settings page is displayed.

Page 26

Installing Blade Components

Recommended Tools

You may need the following items to perform the procedures in this section:

• #1 and #2 Phillips screwdrivers

• T10 and T15 Torx screwdrivers

• Wrist grounding strap (connected to ground)

Removing And Installing A Sleeve

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

• Before you remove or install a sleeve in the enclosure, ensure that the top slot (Blade a) of the sleeve is empty.

• You can remove or install a sleeve in the enclosure with blades or blade blanks installed in the slots Blade b, Blade c, and Blade d.

Removing The Sleeve

1. Power down the blades in the sleeve using operating system commands or the CMC.

When a blade is powered off, its front-panel power indicator is off.

CAUTION: Before removing a sleeve from slots 3 or 4 of the enclosure, rotate the LCD panel to the storage position to prevent accidental damage to the LCD screen.

2. Remove the blade from the top slot (Blade a) of the sleeve.

CAUTION: If you are permanently removing a sleeve from the enclosure, install two halfheight blade blanks. Operating the system for extended periods of time without blade blanks installed can cause the enclosure to overheat.

3. Pull the sleeve handle to release the sleeve from the locked position.

4. Push down on the sleeve handle and slide the sleeve out of the enclosure.

CAUTION: To protect the I/O connector pins at the back of the sleeve, install the I/O connector covers any time a sleeve is removed from the enclosure.

5. Install the cover on the sleeve handle.

6. Install the I/O connector covers over the I/O connectors on the sleeve.

Page 27

Figure 5. Removing and Installing a Sleeve

1. sleeve handle cover 2. sleeve handle

3. sleeve/blade slot 4. guide rail on sleeve

5. guide rail on enclosure 6. sleeve

Installing The Sleeve

1. Remove the I/O connector covers from the I/O connectors on the sleeve and save for future use.

2. Remove the cover from the sleeve handle.

NOTE: To ensure optimal thermal performance, do not replace the cover on the sleeve handle after the sleeve is installed in the enclosure.

3. If installed, remove the blade or blade blank from the top slot (Blade a) of the sleeve.

CAUTION: If you are installing a sleeve in bays 3 or 4, rotate the LCD module to the horizontal storage position to prevent accidental damage to the LCD screen.

4. Align the guide rail on the upper edge of the sleeve so that the rail fits between the plastic guides on

the enclosure.

5. Slide the sleeve into the enclosure.

6. Lift the sleeve handle up to secure the sleeve in the enclosure.

Page 28

Removing And Installing A Blade

Removing A Blade

1. Power down the blade in the sleeve using operating system commands or the CMC, and ensure that

the blade is turned off. When a blade is turned off, its front-panel power indicator is off.

2. Pull down on the blade release handle and slide the blade out of the sleeve.

CAUTION: If you are permanently removing the blade, install a blade blank. Operating the system for extended periods of time without a blade blank installed can cause the enclosure to overheat.

Figure 6. Removing and Installing a Blade

1. blade 2. blade release handle

3. sleeve

Installing A Blade

1. If you are installing a blade in the top slot (Blade a) of the sleeve, ensure that the sleeve is installed in

the enclosure.

2. If installed, remove the blade blank from the blade slot in the sleeve.

3. Orient the blade so that the blade release handle faces the sleeve release handle.

4. Slide the blade into the sleeve until the blade release handle engages and locks the blade in place.

Page 29

Inside The Blade

Figure 7. Inside the Blade

1. blade system board release handle 2. mezzanine card blank

3. processor/DIMM blank 4. LOM riser card connector

5. heat sink (for processor 1) 6. memory modules (3) (for processor 2)

7. SSD backplane 8. solid state drives (2)

9. SD card 1 slot 10. SD vFlash card/SD card 2 slot

11. processor 2 socket 12. memory modules (3) (for processor 1)

13. optional mezzanine card (Fabric B or C) 14. mezzanine card release latch

I/O Module Mezzanine Card

Mezzanine Card Installation Guidelines

• The blade supports one SFF mezzanine card.

• The mezzanine card slot supports Fabric B or Fabric C, depending on the slot in the sleeve where the blade is installed. This card must match the fabric type of the I/O modules installed in the corresponding I/O module bays.

NOTE: For more information on I/O modules, see "Guidelines for Installing I/O Modules" in the M1000e Enclosure Owner's Manual at support.dell.com/manuals.

Page 30

Removing A Mezzanine Card

1. Remove the blade from the sleeve.

2. Rotate the mezzanine card retention latch to unlock the mezzanine card.

NOTE: Hold the mezzanine card by its edges only.

3. Lift the mezzanine card up and away from the blade system board.

4. If you are permanently removing the mezzanine card, you must install a mezzanine blank over the

vacant mezzanine card slot. To install a mezzanine blank: a. Place the mezzanine blank on the mezzanine card connector.

When properly seated, the tabs underneath the mezzanine blank cover all corners of the mezzanine card connector and the tab on the side of the mezzanine blank rests over the slot on the chassis wall.

b. Rotate the mezzanine card retention latch over the mezzanine blank to secure it in position.

5. Install the blade in the sleeve.

Figure 8. Removing and Installing a Mezzanine Card

1. mezzanine card 2. locking tab on the side of the

3. mezzanine card slot 4. mezzanine card retention latch

mezzanine card

Page 31

Figure 9. Removing and Installing a Mezzanine Blank

1. tabs under the mezzanine blank (4) 2. mezzanine blank

3. locking tab on the side of the mezzanine blank

5. mezzanine card retention latch

4. mezzanine card slot

Installing A Mezzanine Card

1. Rotate the mezzanine card retention latch to unlock the mezzanine blank.

2. Release the locking tab on the side of the mezzanine blank secured to the wall of the chassis and lift

the mezzanine blank away from the system.

NOTE: Hold the mezzanine card by its edges only.

3. Orient the card to align the connector on the bottom of the mezzanine card with the mezzanine

card slot on the blade system board.

4. Lower the card into place until it is fully seated.

5. Rotate the mezzanine card retention latch over the mezzanine card to secure it in position.

6. Install the blade in the sleeve.

Page 32

LOM Riser Card

Removing The LOM Riser Card

1. Remove the blade from the sleeve.

2. Remove the two screws that secure the LOM riser card to the blade system board.

3. Lift the card away from the blade system board.

Figure 10. Removing and Installing the LOM Riser Card

1. LOM riser card 2. screws (2)

3. LOM riser card connector

Installing The LOM Riser Card

1. Remove the blade from the sleeve.

2. Install the LOM riser card:

a. Lower the LOM riser card into place until the card connector fits into the corresponding

connector on the blade system board.

b. Secure the card with the two screws.

3. Install the blade in the sleeve.

Page 33

Solid State Drives

• The system supports up to two 1.8 inch uSATA Solid State Drives (SSDs).

• All SSDs connect to the blade system board through the SSD backplane.

• SSDs are supplied in special hot-swappable drive carriers that fit in the SSD slots.

• For a single SSD configuration, an SSD blank must be installed in the other drive bay to maintain proper cooling airflow.

Removing A Solid State Drive

NOTE: Not all operating systems support hot-swappable drive installation. See the documentation supplied with your operating system.

1. Take the SSD offline and wait until the indicator codes on the SSD-drive carrier signal that the drive

may be removed safely. When all indicators are off, the drive is ready for removal. See your operating system documentation for more information on taking the SSD offline.

2. Open the SSD carrier release handle to release the drive from the SSD connector on the SSD

backplane.

3. Slide the SSD out until it is free of the drive bay.

If you are permanently removing an SSD, install a blank insert.

Figure 11. Removing and Installing an SSD

1. SSD carrier release handle 2. SSD

3. SSD connectors (2) 4. SSD backplane

Installing A Solid State Drive

CAUTION: When a replacement hot-swappable SSD is installed and the blade is powered on, the SSD automatically begins to rebuild. Make absolutely sure that the replacement SSD is blank or contains data that you wish to have over-written. Any data on the replacement SSD is immediately lost after the SSD is installed.

Page 34

NOTE: Not all operating systems support hot-swappable drive installation. See the documentation supplied with your operating system.

1. If installed, remove the SSD blank.

2. If closed, open the SSD carrier release handle.

3. Insert the SSD drive carrier into the drive slot until the carrier connects with the SSD backplane.

4. Close the release handle to lock the SSD in place.

NOTE: The status LED indicator displays a steady green light if the SSD is installed correctly. The SSD carrier LED green indicator flashes as the drive rebuilds.

Shutdown Procedure For Servicing A Solid State Drive

NOTE: This section applies only when the blade must be powered down to service an SSD. In many situations, the SSD can be serviced while the blade is powered on.

If you need to power off the blade to service an SSD, wait for 30 seconds after the blade’s power indicator turns off, before removing the SSD. Otherwise, the SSD may not be recognized after it is reinstalled and the blade is powered on again.

Configuring the boot drive

The drive or device from which the system boots is determined by the boot order specified in the System Setup.

Removing An SSD From The SSD Carrier

CAUTION: To avoid damaging the SSD or the SSD carrier, do not use excessive force.

1. Slightly pull outward on the edges of the SSD carrier in the direction of the arrows marked on the

SSD carrier and disengage the SSD from the carrier.

2. Slide the SSD out of the SSD carrier.

Page 35

Figure 12. Removing and Installing an SSD Into an SSD Carrier

1. arrows (2) 2. SSD carrier

3. SSD 4. SSD connectors

5. connector alignment label

Installing An SSD In The SSD Carrier

1. Align the SSD with the SSD carrier so that the connectors on the SSD face up and match the

connector alignment label on the SSD carrier.

CAUTION: To avoid damaging the SSD or the SSD carrier, do not use excessive force.

2. Slide the SSD into the SSD carrier until it is secured inside the SSD carrier.

Solid State Drive Backplane

Removing The SSD Backplane

1. Remove the blade from the sleeve.

CAUTION: To prevent damage to the SSDs and the backplane, you must remove the SSDs from the blade before removing the SSD backplane.

CAUTION: You must note the number of each SSD and temporarily label them before removal so that you can replace them in the same locations.

2. Remove the SSD(s).

3. Slide the blue release latches up.

Page 36

4. Slide the SSD backplane away from the card-edge connector on the management riser card and lift

the SSD backplane out of the blade.

Figure 13. Removing and Installing the SSD Backplane

1. SSD backplane 2. SSD backplane connector

3. card-edge connector (on management riser card)

4. release latches (2)

Installing The SSD Backplane

1. Align the backplane connector with the card edge connector on the management riser card.

2. Slide the SSD backplane in until it engages securely with the card-edge connector on the

management riser card.

3. Push the blue release tabs down to lock the SSD backplane.

4. Install the SSD(s).

5. Install the blade in the sleeve.

Page 37

Processors

• Your system supports up to two Intel Xeon processor E5-2400 or E5-2400v2 product family.

• Single-processor configuration is supported.

Use the following procedure when:

• Installing an additional processor

• Replacing a processor

Removing A Processor

1. Remove the blade from the sleeve.

WARNING: The processor and heat sink can become extremely hot. Be sure the processor has had sufficient time to cool before handling.

CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions.

2. Loosen the two retention sockets that secure the heat sink to the blade system board.

3. Remove the heat sink.

Page 38

Figure 14. Removing and Installing a Heat Sink

1. heat sink 2. retention sockets (2)

3. retention screws (2)

4. Use a clean, lint-free cloth to remove any thermal grease from the surface of the processor shield.

CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped.

5. Position your thumb firmly over the processor socket-release lever and release the lever from the

locked position. Rotate the lever 90 degrees upward until the processor is released from the socket.

6. Use the tab on the processor shield to rotate the processor shield upward and out of the way.

7. If applicable, remove the socket protective cap from the processor shield. To remove the socket

protective cap, push the cap from the inside of the processor shield and move it away from the socket pins.

NOTE: It is recommended that you install/remove the socket protective cap from the processor shield with the processor shield in the open position.

CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to bend the pins in the socket when removing the processor out of the socket.

8. Lift the processor out of the socket and leave the release lever up so that the socket is ready for the

new processor.

CAUTION: If you are permanently removing a processor, you must install a socket protective cap and a processor/DIMM blank in the vacant socket to ensure proper system cooling. The processor/DIMM blank covers the vacant sockets for the DIMMs and the processor.

Page 39

NOTE: For more information on installing a processor/DIMM blank, see Removing A Processor/ DIMM Blank.

Figure 15. Removing and Installing a Processor

1. processor 2. processor shield

3. notches in the processor (4) 4. socket keys (4)

5. pin-1 indicator (on the processor socket) 6. pin-1 indicator (on the processor)

7. socket-release lever

Installing A Processor

NOTE: If you are installing just one processor, it must be installed in socket CPU1.

1. If applicable, remove the heat-sink blank.

2. Unlatch and rotate the socket-release lever 90 degrees upward and ensure that the socket-release

lever is fully open.

3. Use the tab on the processor shield to rotate the processor shield upward and out of the way.

4. If applicable, remove the socket protective cap from the processor shield. To remove the socket

protective cap, push the cap from the inside of the processor shield and move it away from the socket pins.

Page 40

NOTE: It is recommended that you install/remove the socket protective cap from the processor shield with the processor shield in the open position.

CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be careful not to bend the pins in the socket.

CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket.

5. Install the processor in the socket:

a. Identify the pin-1 corner of the processor by locating the tiny gold triangle on one corner of the

processor. Place this corner in the same corner of the ZIF socket identified by a corresponding

triangle on the processor socket. b. Align the pin-1 corner of the processor with the pin-1 corner of the processor socket. c. Set the processor lightly in the socket.

Because the system uses a ZIF processor socket, do not use force. When the processor is

positioned correctly, it drops down into the socket with minimal pressure. d. Verify that the processor is properly aligned and seated. e. Close the processor shield. f. Rotate the socket release lever down until it is locked in position.

6. Install the heat sink:

If you are:

Reinstalling a heat sink

Upgrading a processor

Reinstalling a processor

CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket.

a. Open the grease applicator included with your processor kit and apply all of the thermal grease in

the applicator to the center of the topside of the new processor. b. Place the heat sink onto the processor. c. Tighten the retention sockets to secure the heat sink to the blade system board.

7. Install the blade in the sleeve.

As the system boots, it detects the presence of the new processor and automatically changes the system configuration information in the System Setup.

8. Press <F2> to enter the System Setup and check that the processor information matches the new

system configuration.

9. Run the system diagnostics to verify that the new processor operates correctly.

10. Update the system BIOS.

Use a clean, lint-free cloth to remove the existing thermal grease from the heat sink.

If a new heat sink was supplied with the processor, install it.

Clean any remnants of thermal grease from the processor.

Page 41

NVRAM backup battery

Replacing The NVRAM Backup Battery

WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. See the safety instructions that came with your system for additional information.

1. Remove the blade from the sleeve.

2. To disengage the battery from the battery connector, support the battery connector by pressing on

the sides of the connector, and push the battery to the positive side of the connector.

3. Lift the battery out of the securing tabs of the battery connector.

4. To install a new system battery:

a. Support the battery connector by pressing down firmly on the sides of the connector. b. Hold the battery with the negative side facing the battery connector and slide it into the battery

connector until it snaps in place.

5. Install the blade in the sleeve.

6. Enter the System Setup to confirm that the battery is operating properly.

7. Enter the correct time and date in the System Setup's Time and Date fields.

8. Exit the System Setup.

9. To test the newly installed battery, remove the blade for at least an hour.

10. After an hour, reinstall the blade.

11. Enter the System Setup and if the time and date are still incorrect, see Getting Help.

Figure 16. Replacing the NVRAM Backup Battery

1. positive side of the battery 2. battery connector

Page 42

System board

Removing The Blade System Board

1. Remove the blade from the sleeve.

WARNING: The processor and heat sink can become extremely hot. Be sure the processor has had sufficient time to cool before handling.

WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components.

2. Remove the SD card and the vFlash card.

3. Remove the mezzanine card/blank.

4. Remove the SSDs.

NOTE: If you are removing both SSDs, label them so you can replace them in their original locations.

5. Remove the SSD backplane.

CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components.

6. Hold the blade chassis with one hand, lift and pull the blade release handle with the other hand to

slide the blade system board out of the open end of the chassis.

7. Remove the memory modules and memory module blanks.

8. Remove the processor(s).

Page 43

Figure 17. Removing and Installing the Blade System Board

1. blade release handle 2. blade system board

3. blade chassis

Installing The Blade System Board

1. Transfer the following components to the new blade system board:

a. Memory modules and memory module blanks. b. Processor(s) and heat sink(s), or processor/DIMM blank. c. LOM riser card

2. Slide the new blade system board into the open end of the blade chassis until the blade release latch

engages.

NOTE: Ensure that the system board is parallel with the chassis.

3. Replace the mezzanine card.

4. Reinstall the SSD backplane.

5. Replace the SSD(s).

If there are two drives, be sure to reinstall them in their original locations.

6. Install the SD card(s).

7. Install the blade in the sleeve.

8. Import your new or existing iDRAC Enterprise license. For more information, see the iDRAC7 User's at support.dell.com/manuals.

Guide

Page 44

Processor/DIMM blank

Removing A Processor/DIMM Blank

1. Remove the blade from the sleeve.

2. Remove the blade system board. For more information, see Removing The Blade System Board.

3. Lift the processor/DIMM blank away from the system.

Figure 18. Removing and Installing a Processor/DIMM Blank

1. processor socket 2. processor/DIMM blank

3. tabs (2) 4. heat sink retention sockets (2)

Installing A Processor/DIMM Blank

1. Remove the blade from the sleeve.

2. If installed, remove the processor and heat sink. For more information, see Removing A Processor.

3. Remove the blade system board. For more information, see Removing The Blade System Board.

Page 45

4. Position the processor/DIMM blank on the blade system board with the holes on the tabs of the

processor/DIMM blank engaged with the heat sink retention screws on the blade system board.

5. Install the blade system board. For more information, see Installing The Blade System Board.

6. Install the blade in the sleeve.

System memory

Your system supports registered DIMMs (RDIMMs). It supports DDR3 and DDR3L voltage specifications.

NOTE: MT/s indicates DIMM speed in MegaTransfers per second.

Memory bus operating frequency can be 1600 MT/s or 1333 MT/s depending on:

• DIMM configuration (number of ranks)

• maximum frequency of the DIMMs

• DIMM operating voltage

• system profile selected (for example, Performance Optimized, Custom, or Dense Configuration

Optimized)

• maximum supported DIMM frequency of the processors

The following table shows the memory populations and operating frequencies for the supported configurations.

Processor DIMM

Intel Xeon processor E5-2400

Intel Xeon processor E5-2400v2

The system contains six memory sockets split into two sets of three sockets, one set per processor. Each three-socket set is organized into three channels.

NOTE: DIMMs in sockets A1 to A3 are assigned to processor 1 and DIMMs in sockets B1 to B3 are assigned to processor 2.

Type

RDIMM 1 1600 and 1333 1333 Dual rank

RDIMM 1 1333 1333 Quad rank

UDIMM 1 1600 1600 Single rank

RDIMM 1 1600 and 1333 1600 and 1333 Dual rank

RDIMM 1 1333 1333 Quad rank

DIMMs Populated/ Channel

Operating Frequency (in MT/s) Maximum DIMM

Rank/Channel

1.5 V 1.35 V

Page 46

Figure 19. Memory Socket Locations

Memory channels are organized as follows:

Processor 1 channel 1: memory socket A1

channel 2: memory socket A2

channel 3: memory socket A3

Processor 2 channel 1: memory socket B1

channel 2: memory socket B2

channel 3: memory socket B3

General Memory Module Installation Guidelines

This system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration. The following are the recommended guidelines for best performance:

• x4 and x8 DRAM based DIMMs can be mixed. For more information, see Mode-Specific Guidelines.

• Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 to A3

are available. For dual-processor systems, sockets A1 to A3 and sockets B1 to B3 are available.

• In a dual-processor configuration, the memory configuration for each processor must be identical.

For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on.

• Memory modules of different sizes can be mixed provided that other memory population rules are

followed (for example, 2 GB and 4 GB memory modules can be mixed).

• If memory modules with different speeds are installed, they will operate at the speed of the slowest

installed memory module(s) or slower depending on system DIMM configuration.

Mode-Specific Guidelines

Three memory channels are allocated to each processor. The allowable configurations depend on the memory mode selected.

Page 47

NOTE: x4 and x8 DRAM based DIMMs can be mixed depending on RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in either memory optimized (independent channel) or Advanced ECC modes. x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC.

The following sections provide additional slot population guidelines for each mode.

Advanced ECC (Lockstep)

Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This protects against single DRAM chip failures during normal operation. To support Advanced ECC mode, memory modules must be identical in size, speed, and technology.

• Memory sockets A1 and B1 are disabled and do not supported Advanced ECC mode.

• DIMMs installed in memory sockets A2 and A3 must match each other. Similar rule applies for DIMMs

installed in memory sockets B2 and B3.

NOTE: Advanced ECC with mirroring is not supported.

Memory optimized (independent channel) mode

This mode supports SDDC only for memory modules that use x4 device width and does not impose any specific slot population requirements.

Memory Sparing

NOTE: To use Memory Sparing, all populated channels must have quad-rank DIMMs and Memory Sparing must be enabled in the System Setup.

In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on a rank, the data from this rank is copied to the spare rank and the failed rank is disabled.

With Memory Sparing enabled, the system memory available to the operating system is reduced by one rank per channel. For example, in a dual-processor configuration with six 32 GB quad-rank DIMMs, the available system memory is: 3/4 (ranks/channel) × 6 (DIMMs) × 32 GB = 144 GB, and not 6 (DIMMs) × 32 GB = 192 GB.

NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.

NOTE: Both Advanced ECC/Lockstep and Optimizer modes support Memory Sparing.

Memory Mirroring

Memory Mirroring offers the strongest DIMM reliability mode compared to all other modes, providing improved uncorrectable multi-bit failure protection. In a mirrored configuration, the total available system memory is one half of the total installed physical memory. Half of the installed memory is used to mirror the active DIMMs. In the event of an uncorrectable error, the system will switch over to the mirrored copy. This ensures SDDC and multi-bit protection.

Memory installation guidelines to support Memory Mirroring:

• Memory channel 1 (memory sockets A1 and B1) is disabled in this mode.

• Memory channels 2 and 3 must be populated.

• Only quad-rank DIMMs are supported.

• DIMMs installed must be identical in size, speed, and technology.

Page 48

Sample Memory Configurations

The following tables show sample memory configurations that follow the appropriate memory guidelines stated in this section.

NOTE: 16 GB quad-rank RDIMMs are not supported.

NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively.

Table 1. Memory Configurations – Single Processor

System Capacity (in GB)

2 2 1

4 2 2

6 2 3

12 4 3

24 8 3

48 16 3

96 32 3

Table 2. Memory Configurations – Two Processor

DIMM Size (in GB)

Number of DIMMs

Organization and Speed

1R x8, 1333 MT/s

1R x4, 1333 MT/s

2R x8, 1333 MT/s

2R x8, 1600 MT/s

2R x4, 1333 MT/s

2R x4, 1600 MT/s

2R x4, 1333 MT/s

2R x4, 1600 MT/s

4R x4, 1333 MT/s

DIMM Slot Population

A1, A2

A1, A2, A3

System Capacity (in GB)

4 2 2

8 2 4

12 2 6

24 4 6

48 8 6

DIMM Size (in GB)

Number of DIMMs

Organization and Speed

1R x8, 1333 MT/s

1R x4, 1333 MT/s

2R x8, 1333 MT/s

2R x8, 1600 MT/s

2R x4, 1333 MT/s

DIMM Slot Population

A1, B1

A1, A2, B1, B2

A1, A2, A3, B1, B2, B3

Page 49

System Capacity (in GB)

DIMM Size (in GB)

Number of DIMMs

Organization and Speed

2R x4, 1600 MT/s

DIMM Slot Population

96 16 6

192 32 6

2R x4, 1333 MT/s

2R x4, 1600 MT/s

4R x4, 1333 MT/s

A1, A2, A3, B1, B2, B3

Removing Memory Modules

WARNING: The DIMMs are hot to touch for some time after the blade has been powered down. Allow time for the DIMMs to cool before handling them. Handle the DIMMs by the card edges and avoid touching the DIMM components.

CAUTION: To ensure proper system cooling, memory-module blanks must be installed in any memory socket that is not occupied. Remove memory-module blanks only if you intend to install memory modules in those sockets.

1. Remove the blade from the sleeve.

2. Remove the blade system board.

3. Locate the memory module socket(s).

CAUTION: Handle each memory module only by the card edges, making sure not to touch the middle of the memory module or gold contacts.

4. Press down and out on the ejectors on each end of the socket until the memory module pops out of

the socket.

5. Install memory-module blanks in vacant memory-module socket(s) to ensure proper system cooling.

6. Install the blade system board.

7. Install the blade in the sleeve.

Page 50

Figure 20. Removing and Installing a Memory Module or Memory Module Blank

1. memory module or memory module blank

3. ejectors (2) 4. socket

5. alignment key

2. edge connector

Installing Memory Modules

1. Remove the blade from the sleeve.

2. Remove the blade system board.

3. Locate the appropriate memory module socket(s).

4. Press the ejectors on the memory module socket down and out to allow the memory module to be

inserted into the socket. If a memory module blank is installed in the socket, remove it. Retain removed memory-module

blank(s) for future use.

CAUTION: Handle each memory module only on either card edge, making sure not to touch the middle of the memory module.

Page 51

5. Align the memory module's edge connector with the alignment key on the memory module socket,

and insert the memory module in the socket.

NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way.

6. Press down on the memory module with your thumbs to lock the memory module into the socket.

When the memory module is properly seated in the socket, the ejectors on the memory module socket align with the ejectors on the other sockets that have memory modules installed.

7. Repeat step 3 through step 5 of this procedure to install the remaining memory modules.

8. Install the blade system board.

9. Install the blade in the sleeve.

10. (Optional) Press <F2> to enter the System Setup, and check the System Memory setting.

The system should have already changed the value to reflect the newly installed memory.

11. If the value is incorrect, one or more of the memory modules may not be installed properly. Check to

ensure that the memory modules are firmly seated in their sockets.

12. Run the system memory test in the system diagnostics.

Management Riser Card

The management riser card provides two card slots and offers the following features:

• Internal Dual SD interface — maintains a mirrored configuration using SD cards in both slots (labeled as SD1 and vFlash/SD2) and provides redundancy.

NOTE: The SD card slot is on the left side of blade chassis and labeled as SD1.

• Single card operation — A single card in the SD1 card slot is supported, but does not offer redundancy. A vFlash card can be installed in the vFlash card slot on the blade chassis. The vFlash card provides persistent on-demand local storage and a custom deployment environment that allows automation of server configuration, scripts, and imaging. For more information, see the iDRAC7 documentation at support.dell.com/manuals.

NOTE: The vFlash card slot is on the left side of blade chassis and labeled as vFlash/SD2.

Removing The Management Riser Card

1. Remove the blade from the sleeve.

2. Remove the cards from the SD card and vFlash card slots.

3. Remove the mezzanine card/blank.

4. Remove the SSDs.

NOTE: If you are removing both SSDs, label them so you can replace them in their original locations.

5. Remove the SSD backplane.

6. Remove the blade system board.

7. Remove the three screws from the management riser card.

Page 52

8. Lift the management riser card away from the blade system board.

Figure 21. Removing and Installing the Management Riser Card

1. management riser card 2. screws (3)

3. system configuration jumpers 4. management riser card connector

Installing The Management Riser Card

1. Install the management riser card on the blade system board:

a. Lower the management riser card into place until the card connector fits into the corresponding

connector on the blade system board.

b. Secure the management riser card to the blade system board with the three screws.

2. Install the blade system board.

3. Replace the mezzanine card.

4. Reinstall the SSD backplane.

5. Replace the SSD(s).

If there are two SSDs, be sure to reinstall them in their original locations.

6. Install the SD card and the vFlash card.

7. Install the blade in the sleeve.

Replacing The SD Card

NOTE: The SD card in the lower card slot is the primary card (labeled as SD1) and the SD card in the upper card slot is the secondary card (labeled as vFlash/SD2).

1. Enter the System Setup and ensure that the Internal SD Card Port is enabled.

Page 53

NOTE: If the Redundancy option is set to Mirror mode in the Integrated Devices screen of the system setup, you must follow the instructions in step 5 through step 7 to avoid loss of data.

2. Remove the blade from the sleeve.

3. If the redundancy option is set to Disabled, replace the failed SD card with a new SD card.

4. Replace the SD card with a new SD card.

5. Install the blade in the sleeve.

6. Enter the System Setup and ensure that the Internal SD Card Port and Redundancy mode is enabled.

7. Ensure that the new SD card is functioning properly.

Figure 22. Replacing the SD Card

1. SD card 2. SD card slot

Replacing The SD vFlash Card

1. Remove the blade from the sleeve.

2. If installed, remove the SD vFlash card/SD card from the card slot.

3. To install the SD vFlash card, insert the contact-pin end of the SD card into the card slot with the

card label side facing down.

4. Press inward on the card to lock it in the slot.

5. Install the blade in the sleeve.

Page 54

Figure 23. Replacing the SD vFlash Card

1. SD vFlash card 2. SD vFlash card slot

Page 55

Troubleshooting Your System

Safety First—For You and Your System

NOTE: For troubleshooting information on the M1000e enclosure components, see Troubleshooting The Enclosure in the Dell PowerEdge M1000e Enclosure Owner's Manual at

support.dell.com/manuals.

Troubleshooting System Memory

NOTE: Before performing the following procedure, ensure that you have installed the memory modules according to the memory installation guidelines for the blade.

1. Restart the blade:

a. Press the power button once to turn off the blade b. Press the power button again to apply power to the blade.

If no error messages appear, go to step 7.

2. Enter the System Setup and check the system memory setting.

If the amount of memory installed matches the system memory setting, go to step 7.

3. Turn off the blade.

4. Remove the blade from the sleeve.

CAUTION: The memory modules are hot to touch for some time after the blade has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components.

5. Reseat the memory modules in their sockets.

6. Install the blade in the sleeve.

7. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

If the test fails, see Getting Help.

Page 56

Troubleshooting Solid State Drives

CAUTION: This troubleshooting procedure can destroy data stored on the SSD. Before you proceed, back up all the files on the SSD, if possible.

1. Run the appropriate tests in system diagnostics.

If the tests fail, go to step 3.

2. Take the SSD offline and wait until the indicator codes on the SSD carrier signal that the SSD may be

removed safely, then remove and reseat the SSD carrier in the blade.

3. Restart the blade, enter the System Setup and confirm that the drive controller is enabled.

4. Ensure that any required device drivers are installed and are configured correctly.

NOTE: Installing a SSD into another bay may break the mirror if the mirror state is optimal.

5. Remove the SSD and install it in the other SSD slot.

6. If the problem is resolved, reinstall the SSD in the original slot.

If the SSD functions properly in the original slot, the SSD carrier could have intermittent problems. Replace the SSD carrier.

7. If the SSD is the boot drive, ensure that the SSD is configured and connected properly.

8. Partition and logically format the SSD.

9. If possible, restore the files to the SSD.

If the problem persists, see Getting Help.

Troubleshooting USB devices

1. Ensure that the blade is turned on.

2. Check the USB device connection to the blade.

3. Swap the USB device with a known-working USB device.

4. Connect the USB devices to the blade using a powered USB hub.

5. If another blade is installed, connect the USB device to that blade. If the USB device works with a

different blade, the first blade may be faulty. See Getting Help.

Page 57

Troubleshooting An Internal SD Card

NOTE: SD card slot 2 referred in this procedure is the vFlash SD card slot. You can install an SD card in SD card slot 2 to enable the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup.

1. Enter the System Setup and ensure that the Internal SD Card Port is enabled.

2. Note the Internal SD Card Redundancy option enabled in the Integrated Devices screen of the

System Setup (

NOTE: If you retain the original settings of the SD card in the System Setup, the replaced SD card is enabled when you reinstall the blade in the sleeve.

3. Remove the blade from the sleeve.

4. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is

set to Mirror mode and SD card 1 has failed: a. Remove the SD card from SD card slot 1.

b. Remove the SD card present in SD card slot 2 and insert it into SD card slot 1. c. Install a new SD card in slot 2.

5. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is

set to Mirror mode and SD card 2 has failed, insert the new SD card into SD card slot 2.

6. If the Internal SD Card Redundancy option in Integrated Devices screen of the System Setup is set

to Disabled, replace the failed SD card with a new SD card.

7. Install the blade in the sleeve.

8. Enter the System Setup and ensure that the Internal SD Card Port option is enabled and Internal SD

Card Redundancy option is set to Mirror mode.

9. Check if the SD card is functioning properly.

If the problem persists, see Getting Help.

Mirror or Disabled).

Troubleshooting Processors

1. Remove the blade from the sleeve.

2. Ensure that the processor(s) and heat sink(s) are properly installed.

3. If your system only has one processor installed, ensure that it is installed in the primary processor

socket (CPU1).

4. Install the blade in the sleeve.

5. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

If the problem persists, see Getting Help.

Page 58

Troubleshooting The Blade System Board

1. Remove the blade from the sleeve.

2. Clear the blade NVRAM.

3. If there is a still a problem with the blade, remove and reinstall the blade in the sleeve.

4. Turn on the blade.

5. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

If the tests fail, see Getting Help.

Troubleshooting The NVRAM Backup Battery

The battery maintains the blade configuration, date, and time information in the NVRAM when the blade is turned off. You may need to replace the battery if an incorrect time or date is displayed during the boot routine.

You can operate the blade without a battery; however, the blade configuration information maintained by the battery in NVRAM is erased each time you remove power from the blade. Therefore, you must reenter the system configuration information and reset the options each time the blade boots until you replace the battery.

1. Re-enter the time and date through the System Setup.

2. Remove the blade from the sleeve for at least one hour.

3. Install the blade in the sleeve.

4. Enter the System Setup.

If the date and time are not correct in the System Setup, replace the battery. If the problem is not resolved by replacing the battery, see Getting Help.

NOTE: If the blade is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation is caused by a defective battery.

NOTE: Some software may cause the blade’s time to speed up or slow down. If the blade operates normally except for the time maintained by the System Setup, the problem may be caused by a software rather than by a defective battery.

Page 59

Using system diagnostics

If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

Dell Online Diagnostics

Dell Online Diagnostics, a stand-alone suite of diagnostic programs or test modules, allows you to run diagnostic tests on the systems in a production environment, and helps you ensure maximum uptime of your systems. Online Diagnostics allows you to run diagnostic tests on chassis and storage components such as hard drives, physical memory, and network interface cards (NICs). You can use the graphical user interface (GUI) or the command line interface (CLI) to run diagnostic tests on the hardware that Online Diagnostics discovers on your system. For information about using diagnostics, see the Dell Online

PowerEdge Diagnostics User’s Guide under Software → Serviceability Tools, at dell.com/support/ manuals.

Dell embedded system diagnostics

NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics.

The embedded system diagnostics provides a set of options for particular device groups or devices allowing you to:

• Run tests automatically or in an interactive mode

• Repeat tests

• Display or save test results

• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)

• View status messages that inform you if tests are completed successfully

• View error messages that inform you of problems encountered during testing

When to use the embedded system diagnostics

If a major component or device in the system does not operate properly, running the embedded system diagnostics may indicate component failure.

Page 60

Running the embedded system diagnostics

The embedded system diagnostics program is run from the Dell Lifecycle Controller.

CAUTION: Use the embedded system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages.

1. As the system boots, press <F11>.

2. Use the up and down arrow keys to select System Utilities → Launch Dell Diagnostics.

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices.

System diagnostic controls

Menu Description

Configuration Displays the configuration and status information of all detected devices.

Results Displays the results of all tests that are executed.

System health Provides the current overview of the system performance.

Event log Displays a time-stamped log of the results of all tests run on the system. This is

displayed if at least one event description is recorded.

For information about embedded system diagnostics, see the ePSA Diagnostics Guide (Notebooks, Desktops and Servers) at dell.com/support/home.

Page 61

Jumpers and connectors

System Board Jumper Settings

NOTE: The system board jumpers are located on the management riser card.

For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password.

Table 3. System Board Jumper Settings

Jumper Setting Description

PWRD_EN

NVRAM_CLR

(default)

System Board Connectors

Figure 24. System Board Connectors

The password feature is enabled.

The password feature is disabled.

The configuration settings are retained at system boot.

The configuration settings are cleared at the next system boot.

Page 62

Table 4. System Board Connectors

Item Connector Description

1 CPU2 Processor socket 2

2 A1, A2, A3 Memory module sockets (for processor 1)

3 MEZZ Mezzanine card connector

4 - Blade connector to the sleeve interposer card

5 J_LOM_RISER LOM riser card connector

6 CPU1 Processor socket 1

7 BAT1 Connector for the 3.0 V coin cell battery

8 B1, B2, B3 Memory module sockets (for processor 2)

9 J_PERC Management riser card connector

10 USB2 USB connector

11 USB1 USB connector

Disabling A Forgotten Password

The blade's software security features include a system password and a setup password. The password jumper enables these password features or disables them, and clears any password(s) currently in use.

1. Remove the blade from the sleeve.

2. Remove the blade system board to gain access to the jumpers.

3. Relocate the jumper plug to disable the password feature.

4. Reinstall the blade system board.

5. Install the blade in the sleeve.

When the blade is on, the power-on indicator is solid green. Allow the blade to finish booting. The existing passwords are not disabled (erased) until the system boots with the password removed.

However, before you assign a new system and/or setup password, you must reinstall the password jumper.

NOTE: If you assign a new system and/or setup password with the jumper removed, the system disables the new password(s) the next time it boots.

6. Remove the blade from the sleeve.

7. Remove the blade system board to gain access to the jumpers.

8. Relocate the jumper plug to enable the password feature.

9. Reinstall the blade system board.

10. Install the blade in the sleeve.

11. Assign a new system and/or setup password.

Page 63

Technical Specifications

Processor

Processor type One or two Intel Xeon processor E5-2400 or

E5-2400v2 product family

Memory

Architecture 1600 MT/s or 1333 MT/s, DDR3 and LV-DDR3 DIMMs

Memory module sockets Six 240-pin

Memory module capacities

RDIMMs 2 GB (single-rank), 4 GB (single- and dual-rank), 8 GB

(dual-rank), 16 GB (dual-rank), and 32 GB (quad-rank)

UDIMMs 8 GB (single-rank)

Minimum RAM 2 GB (single processor configuration)

Maximum RAM 192 GB

RAID Controller

Controller type PERC (H310) RAID

Drives

SSD Up to two 1.8 inch uSATA SSDs

Connectors

Front

USB Two 4-pin, USB 2.0-compliant

Internal

Mezzanine Card

Mezzanine slot One mezzanine PCIe x8 Gen 3 slot supporting dual-

One internal SD card dedicated for the hypervisor

One for vFlash support or redundant hypervisor

port Gb Ethernet, 10 Gb Ethernet, Fibre Channel FC8 and FC16, or Infiniband mezzanine cards

Page 64

Video

Video type Matrox G200 integrated with iDRAC

Video memory 8 MB shared with iDRAC application memory

Battery

NVRAM backup battery CR 2032 3.0 V Lithium coin cell

Environmental

NOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets.

Storage Temperature

Standard Operating Temperature

Expanded Operating Temperature

≤ 10% of annual operating hours

–40 °C to 65 °C (–40 °F to 149 °F) with a maximum temperature gradation of 20 °C per hour.

Continuous operation: 10 °C to 35 °C at 10% to 80% relative humidity (RH), with 26 °C max dew point. De-rate maximum allowable dry bulb temperature at 1 °C per 300 m above 900 m (1 °F per 550 ft).

NOTE: When operating in the expanded temperature range, system performance may be impacted.

NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the LCD and in the System Event Log.

5 °C to 40 °C at 5% to 85% RH with 26 °C dew point.

NOTE: Outside the standard operating temperature (10 °C to 35 °C), the system can operate down to 5 °C or up to 40 °C for a maximum of 10% of its annual operating hours.

For temperatures between 35 °C and 40 °C, derate maximum allowable dry bulb temperature by 1 °C per 175 m above 950 m (1 °F per 319 ft).

≤ 1% of annual operating hours

–5 °C to 45 °C at 5% to 90% RH with 26 °C dew point.

NOTE: Outside the standard operating temperature (10 °C to 35 °C), the system can operate down to –5 °C or up to 45 °C for a maximum of 1% of its annual operating hours.

Page 65

Environmental

For temperatures between 40 °C and 45 °C, derate maximum allowable dry bulb temperature by 1 °C per 125 m above 950 m (1 °F per 228 ft).

Expanded Operating Temperature Restrictions

Dual-processor configurations are not supported.

Page 66

System messages

LCD status messages

The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.

Viewing LCD messages

If a system error occurs, the LCD screen will turn amber. Press the Select button to view the list of errors or status messages. Use the left and right buttons to highlight an error number, and press Select to view the error.

Removing LCD messages

For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state. For other faults, you must take action to remove the message from the display:

• Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.

• Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately 10 seconds, reconnect the power cable, and restart the system.

System Error Messages

System messages appear on the monitor to notify you of a possible problem with the system. These messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.

Some messages are also displayed in abbreviated form on the system's LCD, if the system includes that feature.

NOTE: The LCD error messages listed here are displayed in the simple format. See Setup Menu to select the format in which the messages are displayed.

NOTE: If you receive a system message not listed here, check the documentation for the application that was running when the message was displayed or the operating system's documentation for an explanation of the message and recommended action.

NOTE: In some messages, a particular system component is identified by name (“<name>”), component number (“<number>”), or location (“bay”).

Page 67

Error Code Message Information

AMP0300

AMP0301

Message The system board <name> current is less than the lower

warning threshold.

Details System board <name> current is outside of the optimum

range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

Message The system board <name> current is less than the lower

warning threshold.

LCD Message System board <name> current is outside of range.

Details System board <name> current is outside of the optimum

range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0302

AMP0303

Message The system board <name> current is greater than the upper

warning threshold.

Details System board <name> current is outside of the optimum

range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

Message The system board <name> current is greater than the upper

critical threshold.

LCD Message System board <name> current is outside of range.

Details System board <name> current is outside of the optimum

range.

Action

1. Review system power policy.

Page 68

Error Code Message Information

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0304

AMP0306

Message The system board <name> current is outside of range.

LCD Message System board <name> current is outside of range.

Details System board <name> current is outside of the optimum

range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

Message Disk drive bay <name> current is less than the lower warning

threshold.

Details Disk drive bay <name> current is outside of the optimum

range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0307

AMP0308

Message Disk drive bay <name> current is less than the lower critical

threshold.

LCD Message Disk drive bay <name> current is outside of range.

Details Disk drive bay <name> current is outside of the optimum

range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

Message Disk drive bay <name> current is greater than the upper

warning threshold.

Page 69

Error Code Message Information

Details Disk drive bay <name> current is outside of the optimum

range.

AMP0309

AMP0310

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

Message Disk drive bay <name> current is greater than the upper

critical threshold.

LCD Message Disk drive bay <name> current is outside of range.

Details Disk drive bay <name> current is outside of the optimum

range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

Message Disk drive bay <name> current is outside of range.

LCD Message Disk drive bay <name> current is outside of range.

AMP0312

Details Disk drive bay <name> current is outside of the optimum

range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

Message System level current is less than the lower warning threshold.

Details System level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

Page 70

Error Code Message Information

AMP0313

AMP0314

AMP0315

Message System level current is less than the lower warning threshold.

LCD Message System level current is outside of range.

Details System level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

Message System level current is greater than the upper warning

threshold.

Details System level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

Message System level current is greater than the upper critical

threshold.

AMP0316

LCD Message System level current is outside of range.

Details System level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

Message System level current is outside of range.

LCD Message System level current is outside of range.

Details System level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

Page 71

Error Code Message Information

AMP0318

AMP0319

AMP0320

Message Chassis power level current is less than the lower warning

threshold.

Details Chassis power level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

Message Chassis power level current is less than the lower critical

threshold

Details Chassis power level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

Message Chassis power level current is greater than the upper

warning threshold.

AMP0321

AMP0322

Details Chassis power level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

Message Chassis power level current is greater than the upper critical

threshold.

Details Chassis power level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

Message Chassis power level current is outside of range.

Page 72

Error Code Message Information

Details Chassis power level current is outside of the optimum range.

ASR0000

ASR0001

ASR0002

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

Message The watchdog timer expired.

Details The operating system or an application failed to

communicate within the time-out period.

Action Check the operating system, application, hardware, and

system event log for exception events.

Message The watchdog timer reset the system.

Details The operating system or an application failed to

communicate within the time-out period. The system was reset.

Action Check the operating system, application, hardware, and

system event log for exception events.

Message The watchdog timer powered off the system.

ASR0003

ASR0008

Details The operating system or an application failed to

communicate within the time-out period. The system was shut down.

Action Check the operating system, application, hardware, and

system event log for exception events.

Message The watchdog timer power cycled the system.

Details The operating system or an application failed to

communicate within the time-out period. The system was power-cycled.

Action Check the operating system, application, hardware, and

system event log for exception events.

Message The watchdog timer interrupt was initiated.

Details The operating system or an application failed to

communicate within the time-out period. No action was taken.

Page 73

Error Code Message Information

Action Check the operating system, application, hardware, and

system event log for exception events.

ASR0100

ASR0101

ASR0102

Message The BIOS watchdog timer reset the system.

Details The operating system or an application failed to

communicate within the time-out period. The system was reset.

Action Check the operating system, application, hardware, and

system event log for exception events.

Message The OS watchdog timer reset the system.

Details The operating system or an application failed to

communicate within the time-out period. The system was reset.

Action Check the operating system, application, hardware, and

system event log for exception events.

Message The OS watchdog timer shutdown the system.

Details The operating system or an application failed to

communicate within the time-out period. The system was shutdown.

Action Check the operating system, application, hardware, and

system event log for exception events.

ASR0103

ASR0104

Message The OS watchdog timer powered down the system.

Details The operating system or an application failed to

communicate within the time-out period. The system was powered down.

Action Check the operating system, application, hardware, and

system event log for exception events.

Message The OS watchdog timer power-cycled the system.

Details The operating system or an application failed to

communicate within the time-out period. The system was power-cycled.

Action Check the operating system, application, hardware, and

system event log for exception events.

Page 74

Error Code Message Information

ASR0105

ASR0106

ASR0107

Message The operating system watchdog timer powered off the

system.

Details The operating system or an application failed to

communicate within the time-out period. The system was powered off.

Action Check the operating system, application, hardware, and

system event log for exception events.

Message The watchdog timer expired.

Details The operating system or an application failed to

communicate within the time-out period.

Action Check the operating system, application, hardware, and

system event log for exception events.

Message The watchdog timer pre-timeout interrupt was initiated.

Details The operating system or an application failed to

communicate within the time-out period.

Action Check the operating system, application, hardware, and

system event log for exception events.

BAT0000

BAT0002

BAT0004

BAT0015

Message The system board battery is low.

Details The system board battery is either missing, bad, or unable to

charge due to thermal issues.

Action Check system fans. Replace the system board battery.

Message The system board battery has failed.

LCD Message The system board battery has failed. Check battery.

Details The system board battery is either missing or bad.

Action See Getting Help.

Message The system board battery is absent.

LCD Message The system board battery is absent. Check battery.

Action Reinstall the system board battery.

Message The <name> battery is low.

Page 75

Error Code Message Information

Details The low <name> battery may impact system performance

Action Recharge the <name> battery if possible. If the problem

negatively.

continues replace the <name> battery.

BAT0017

BAT0019

CBL0006

Message The <name> battery has failed.

LCD Message The <name> battery has failed. Check battery.

Details The <name> battery is either missing, bad, or unable to

charge due to thermal issues.

Action Check system fans. Replace the <name> battery.

Message The <name> battery is absent.

LCD Message The <name> battery is absent. Check battery.

Details The failed or missing <name> battery may reduce system

performance.

Action Check system fans. Replace the <name> battery.

Message Multiple storage controllers are incorrectly connected to the

same backplane <Bay ID>.

Details Unsupported backplane configuration.

Action Check backplane configuration. Reconnect cable. If the issue

persists, see Getting Help.

CPU0000

CPU0001

Message CPU <number> has an internal error (IERR).

LCD Message CPU <number> has an internal error (IERR).

Details System event log and OS logs may indicate that the

exception is external to the processor.

Action Review System Event Log and Operating System Logs. If the

issue persists, see Getting Help.

Message CPU <number> has a thermal trip (over-temperature) event.

LCD Message CPU <number> has a thermal trip. Check CPU heat sink.

Details The processor temperature increased beyond the

operational range.

Page 76

Error Code Message Information

Action Review logs for fan failures, replace failed fans. If no fan

failures are detected, check inlet temperature (if available) and reinstall processor heat-sink.

CPU0002

CPU0003

CPU0004

Message CPU <number> has failed the built-in self-test (BIST).

Action

1. Turn system off and remove input power for one minute. Reapply input power and turn system on.

2. Make sure the processor is seated correctly.

3. If the issue persists, see Getting Help.

Message CPU <number> is stuck in POST.

Action

1. Turn system off and remove input power for one minute. Reapply input power and turn system on.

2. Reduce system configuration to minimum memory and remove all PCI devices. If system completes POST, update system BIOS. reinstall memory and PCI one component at a time to meet the original configuration.

3. If the issue persists, see Getting Help.

Message CPU <number> failed to initialize.

Action

1. Turn system off and remove input power for one minute. Reapply input power and turn system on.

2. Make sure the processor is seated correctly.

3. If the issue persists, see Getting Help.

CPU0005

CPU0006

Message CPU <number> configuration is unsupported.

LCD Message CPU <number> configuration is unsupported. Check CPU or

BIOS revision.

Details System is unable to boot or may run in a degraded state.

Action Review the technical specifcations for supported processor

types.

Message Unrecoverable CPU complex error detected on CPU

<number>.

Details System is unable to boot or may run in a degraded state.

Page 77

Error Code Message Information

CPU0008

CPU0010

CPU0023

Action

1. Turn system off and remove input power for one minute. Reapply input power and turn system on.

2. Make sure the processor is seated correctly.

3. If the issue persists, see Getting Help.

Message CPU <number> is disabled.

Details System is unable to boot or may run in a degraded state.

Action If unexpected, check presence, and system setup (BIOS)

configuration.

Message CPU <number> is throttled.

Details The CPU is throttled due to thermal or power conditions.

Action Review system logs for power or thermal exceptions.

Message CPU <number> is absent.

LCD Message CPU <number> is absent. Check CPU.

Action Verify processor installation. If present, re-seat the

processor.

CPU0100

CPU0101

CPU0102

Message CPU <number> temperature is less than the lower warning

threshold.

Details System performance may be degraded.

Action Check system operating environment.

Message CPU <number> temperature is less than the lower critical

threshold.

LCD Message CPU <number> temperature is outside of range.

Details System performance may be degraded.

Action Check system operating environment, fans, and heat-sinks.

Message CPU <number> temperature is greater than the upper

warning threshold.

Details System performance may be degraded.

Action Check system operating environment, fans, and heat-sinks.

Page 78

Error Code Message Information

CPU0103

CPU0104

CPU0200

Message CPU <number> temperature is greater than the upper critical

threshold.

LCD Message CPU <number> temperature is outside of range. Check fans.

Details System performance may be degraded.

Action Check system operating environment, fans, and heat-sinks.

Message CPU <number> temperature is outside of range.

LCD Message CPU <number> temperature is outside of range. Check fans.

Details System performance may be degraded.

Action Check system operating environment, fans, and heat-sinks.

Message CPU <number> <name> voltage is less than the lower

warning threshold.

Details Low voltages may be the result of a problem with the voltage

regulator or a problem with the processor. The low voltage may cause the processor to fail to operate.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0201

Message CPU <number> <name> voltage is less than the lower critical

threshold.

LCD Message CPU <number> <name> voltage is outside of range. Re-seat

CPU.

Details Low voltages may be the result of a problem with the voltage

regulator or a problem with the processor. When the critical threshold is crossed, the processor will fail to operate. The system may power down.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

Page 79

Error Code Message Information

CPU0202

CPU0203

Message CPU <number> <name> voltage is greater than the upper

warning threshold.

Details High voltages may be the result of problem with the voltage

regulator or a problem with the processor. Elevated voltages may result in damage to the processor or other electronic components in side the system.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

Message CPU <number> <name> voltage is greater than the upper

critical threshold.

LCD Message CPU <number> <name> voltage is outside of range. Re-seat

CPU.

Details High voltages may be the result of problem with the voltage

regulator or a problem with the processor. Elevated voltages may result in damage to the processor or other system electrical components. The system may power down.

CPU0204

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

Message CPU <number> <name> voltage is outside of range.

LCD Message CPU <number> <name> voltage is outside of range. Re-seat

CPU.

Details Voltages outside the allowable range may damage electrical

components or may cause the system to shutdown.

Action

1. Turn system off and remove input power for one minute.

2. Ensure the processor is seated correctly.

3. Reapply input power and turn system on.

4. If the issue persists, see Getting Help.

Page 80

Error Code Message Information

CPU0700

CPU0701

Message CPU <number> initialization error detected.

LCD Message CPU <number> initialization error detected. Power cycle

system.

Details System BIOS was unable to initialize the processor.

Action

1. Turn system off and remove input power for one minute.

2. Ensure the processor is seated correctly.

3. Reapply input power and turn system on.

4. If the issue persists, see Getting Help.

Message CPU <number> protocol error detected.

LCD Message CPU <number> protocol error detected. Power cycle

system.

Details System event log and operating system logs may indicate

that the exception is external to the processor.

Action

1. Check system and operating system logs for exceptions. If no exceptions are found, continue.

2. Turn system off and remove input power for one minute.

3. Ensure the processor is seated correctly.

4. Reapply input power and turn system on.

5. If the issue persists, see Getting Help.

CPU0702

CPU0703

Message CPU bus parity error detected.

LCD Message CPU bus parity error detected. Power cycle system.

Details System event log and operating system logs may indicate

that the exception is external to the processor.

Action

1. Check system and operating system logs for exceptions. If no exceptions are found, continue.

2. Turn system off and remove input power for one minute.

3. Ensure the processor is seated correctly.

4. Reapply input power and turn system on.

5. If the issue persists, see Getting Help.

Message CPU bus initialization error detected.

Page 81

Error Code Message Information

LCD Message CPU bus initialization error detected. Power cycle system.

Details System event log and operating system logs may indicate

that the exception is external to the processor.

CPU0704

Action

1. Check system and operating system logs for exceptions. If no exceptions are found, continue.

2. Turn system off and remove input power for one minute.

3. Ensure the processor is seated correctly.

4. Reapply input power and turn system on.

5. If the issue persists, see Getting Help.

Message CPU <number> machine check error detected.

LCD Message CPU <number> machine check error detected. Power cycle

system.

Details System event log and operating system logs may indicate

that the exception is external to the processor.

Action

1. Check system and operating system logs for exceptions. If no exceptions are found, continue.

2. Turn system off and remove input power for one minute.

3. Ensure the processor is seated correctly.

4. Reapply input power and turn system on.

5. If the issue persists, see Getting Help.

CPU0801

CPU0802

Message CPU <number> voltage regulator module failed.

LCD Message CPU <number> voltage regulator module failed. Re-seat

module.

Details System performance may be degraded or the system may

fail to operate.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

Message A predictive failure detected on CPU <number> voltage

regulator module.

Page 82

Error Code Message Information

Details System performance may be degraded or the system may

fail to operate.

CPU0803

CPU0804

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

Message The power input for CPU <number> voltage regulator

module is lost.

LCD Message Lost power input for CPU <number>voltage regulator

module. Re-seat module.

Details System performance may be degraded or the system may

fail to operate.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

Message The power input for CPU <number> voltage regulator

module is outside of range.

CPU0805

LCD Message The power input for CPU <number> voltage regulator

module is outside of range. Re-seat module.

Details System performance may be degraded or the system may

fail to operate.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

Message The power input for CPU <number> voltage regulator

module is outside of range, but it is attached to the system.

Details System performance may be degraded or the system may

fail to operate.

Page 83

Error Code Message Information

CPU0806

CPU0816

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

Message CPU <number> voltage regulator module is incorrectly

configured.

LCD Message CPU <number> voltage regulator module incorrectly

configured. Check configuration.

Details System performance may be degraded or the system may

fail to operate.

Action Review this manual for proper configuration and installation

procedures.

Message CPU <number> voltage regulator module is absent.

LCD Message CPU <number> voltage regulator module absent. Check

module.

Details System performance may be degraded or the system may

fail to operate.

HWC1001

HWC1002

HWC1005

Action If removal was unintended, check presence and reinstall.

Message The <name> is absent.

LCD Message The <name> is absent. Check hardware.

Details The absent device may be necessary for proper operation.

System functionality may be degraded.

Action Reinstall or reconnect the hardware.

Message The <name> is disabled.

Action If device disabled unexpectedly, re-enable device.

Message The storage adapter is absent.

LCD Message The storage adapter is absent. Check hardware.

Details The storage adapter may be necessary for proper operation.

System functionality may be degraded.

Page 84

Error Code Message Information

Action Install storage adapter.

HWC1006

HWC1009

HWC1010

HWC1015

Message The storage adapter is disabled.

Action If adapter disabled unexpectedly, re-enable the storage

adapter.

Message The backplane is absent.

LCD Message The backplane is absent. Check hardware.

Details The backplane may be necessary for proper operation.

System functionality may be degraded.

Action If removal was unintended, check presence, then reinstall or

reconnect.

Message The backplane is disabled.

Action If disabled unexpectedly, re-enable backplane.

Message The mezzanine card <number> is absent.

Details The mezzanine card may be necessary for proper operation.

System functionality may be degraded.

Action If removal was unintended, check presence, then reinstall or

reconnect.

HWC2006

HWC2008

HWC2011

Message The <name> is not installed correctly.

LCD Message The <name> is not installed correctly. Check connection.

Details The device may be necessary for proper operation. System

functionality may be degraded.

Action Check presence, then re-install or reconnect.

Message A fabric mismatch detected between IOM and mezzanine

card <number>.

Details The fabric type for the IOM and mezzanine cards must

match.

Action Check chassis fabric type in CMC GUI and compare to the

type of IOM or mezzanine card.

Message The riser board cable or interconnect is not connected, or is

improperly connected.

Page 85

Error Code Message Information

LCD Message Riser board cable or interconnect failure. Check connection.

Details The riser blade cable may be necessary for proper operation.

Action Check the riser board or interconnect presence, then

System functionality may be degraded.

reinstall or reconnect.

HWC3000

HWC3002

HWC3004

HWC4000

Message The <name> is removed.

Details The removed device may be necessary for proper operation.

System functionality may be degraded.

Action If removal was unintended, check presence of the removed

device, then reinstall or reconnect

Message Server <number> is removed.

Action If removal was unintended, check presence of the server,

then reinsert.

Message IO module <number> is removed.

Action If removal was unintended, check presence of the IO

module, then reinsert.

Message A hardware incompatibility detected between BMC/iDRAC

firmware and CPU.

LCD Message Incompatibility between BMC/iDRAC firmware and CPU.

Update firmware.

Details A hardware incompatibility was detected between BMC/

iDRAC firmware and Processor(s). An iDRAC or BMC firmware update is needed.

HWC4002

Action Update the BMC/iDRAC firmware. If the issue persists, see

Getting Help.

Message A hardware incompatibility detected between BMC/iDRAC

firmware and other hardware.

Details A hardware incompatibility was detected between BMC/

iDRAC firmware and other hardware. An iDRAC or BMC firmware update is needed.

Action Update the BMC/iDRAC firmware. If the issue persists, see

Getting Help.

Page 86

Error Code Message Information

HWC4011

HWC4013

HWC4015

HWC5001

HWC5002

Message Hardware unsuccessfully updated for mezzanine card

<number>.

Action Check presence of the hardware, reinstall or reconnect, then

reattempt the update. If the issue persists, see Getting Help.

Message Hardware unsuccessfully updated for embedded NIC.

Action Check presence, reinstall or reconnect, then reattempt the

update. If the issue persists, see Getting Help.

Message Link Tuning error detected.

Details CMC has old firmware. After updating the firmware the CMC

will recognize the device.

Action Update the CMC firmware. If the issue persists, see Getting

Help.

Message <name> is offline.

Action If unexpected, check presence, then reinstall or reconnect.

Message A fabric mismatch detected on <name>.

HWC5004

HWC5006

HWC5008

Details The fabric type for the IOM and mezzanine cards must

match.

Action Check chassis fabric type in CMC GUI and compare to the

type of IOM or mezzanine card.

Message A link tuning failure detected on <name>.

Details CMC has old firmware. After updating the firmware the CMC

will recognize the device.

Action Update the CMC firmware. If the issue persists, see Getting

Help.

Message A failure is detected on <name>.

Action If the issue persists, see Getting Help.

Message Console is not available for the <name>.

Action If the issue persists, see Getting Help.

Page 87

Error Code Message Information

HWC5010

HWC5014

HWC5031

HWC5032

HWC5034

Message <name> cannot detect any hosts.

Action If the issue persists, see Getting Help.

Message <name> is not functional and is powered off.

Action If the issue persists, see Getting Help.

Message IO module <number> is offline.

Details The CMC has powered off the IOM.

Action If the issue persists, see Getting Help.

Message A fabric mismatch detected on IO module <number>.

Details The fabric type for IOM's on the same chassis fabric must

match.

Action Check chassis fabric type in CMC GUI and compare to the

type of both IOM's.

Message A link tuning failure detected on IO module <number>.

HWC5036

HWC6000

HWC6002

Details Link tuning table not supported for this IO modular.

Action Update the CMC firmware. If the issue persists, see Getting

Help.

Message A failure is detected on IO module <number>.

Details The IOM module performance may be impacted.

Action If the issue persists, see Getting Help.

Message The <name> controller is offline.

Details Information and status from the controller is unavailable.

Action Remove and reapply input power. If the issue persists, see

Getting Help.

Message The <name> controller is stuck in boot mode.

Details Information and status from the controller is unavailable.

Action Remove and reapply input power. If the issue persists, see

Getting Help.

Page 88

Error Code Message Information

HWC6003

HWC6004

HWC7002

HWC7004

Message The <name> controller is booting.

Message Cannot communicate with <name> controller.

Details Information and status from the controller is unavailable.

Action Remove and reapply input power. If the issue persists, see

Getting Help.

Message Server <number> health changed to a warning state from a

normal state.

Details Server <number> health changed to a warning state from a

normal state.

Action Review System Log or front panel for additional information.

Message Server <number> health changed to a critical state from

either a normal or warning state.

Details Server <number> health changed to a warning state from a

normal state.

Action Review System Log or front panel for additional information.

HWC7006

HWC7008

HWC7010

Message Server <number> health changed to a nonrecoverable state

from a less severe state.

Details Server <number> health changed to a warning state from a

normal state.

Action Review System Log or front panel for additional information.

Message Server <number> health changed to a warning state from

more severe state. Server <number> health changed to a critical state from a non-recoverable state.

Details Server <number> health changed to a warning state from a

normal state.

Action Review System Log or front panel for additional information.

Message Server <number> health changed to a critical state from a

nonrecoverable state.

Details Server <number> health changed to a warning state from a

normal state.

Page 89

Error Code Message Information

Action Review System Log or front panel for additional information.

HWC7012

LNK2700

MEM0000

MEM0001

Message Server <number> health changed to a nonrecoverable state.

Details Server <number> health changed to a warning state from a

normal state.

Action Review System Log or front panel for additional information.

Message The <name> LAN heartbeat is lost.

Details CMC has lost network connection.

Action Check network cable and network connections.

Message Persistent correctable memory errors detected on a memory

device at location(s) <location>.

Details This is an early indicator of a possible future uncorrectable

error.

Action Re-seat the memory modules. If the issue persists, see

Getting Help .

Message Multi-bit memory errors detected on a memory device at

location(s) <location>.

MEM0002

MEM0003

LCD Message Multi-bit memory error on <location>. Re-seat memory.

Details The memory module has encountered a uncorrectable error.

System performance may be degraded. The operating system and/or applications may fail as a result.

Action Re-seat the memory modules. If the issue persists, see

Getting Help.

Message Parity memory errors detected on a memory device at

location <location>.

Details The memory is operational. This an early indicator of a

possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see

Getting Help.

Message Stuck bit memory error detected on a memory device at

location <location>.

Page 90

Error Code Message Information

Details This is an early indicator of a possible future uncorrectable

Action Re-seat the memory modules. If the issue persists, see

error.

Getting Help.

MEM0004

MEM0005

MEM0007

Message Memory device at location <location> is disabled.

Details The memory may not be seated correctly, misconfigured, or

has failed. Memory size is reduced.

Action Re-seat the memory modules. If the issue persists, see

Getting Help.

Message Persistent correctable memory error limit reached for a

memory device at location(s) <location>.

LCD Message Persistent correctable memory error limit reached for

<location>. Re-seat memory.

Details The memory is operational. This an early indicator of a

possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see

Getting Help.

Message Unsupported memory configuration; check memory device

at location <location>.

LCD Message Unsupported memory configuration. Check memory

<location>.

MEM0009

MEM0010

Details The memory may not be seated correctly, misconfigured, or

has failed. Memory size is reduced.

Action Check the memory configuration. Re-seat the memory

modules. If the issue persists, see Getting Help.

Message Memory device at location <location> is throttled.

Details System performance is degraded.

Action If unexpected, review system logs for power or thermal

exceptions.

Message Memory device at location <location> is over heating.

LCD Message Memory device <location> is over heating. Check fans.

Details System performance is degraded.

Page 91

Error Code Message Information

Action If unexpected, review system logs for power or thermal

exceptions.

MEM0022

MEM0701

MEM0702

Message Memory device at location <location> is absent.

Details The memory may not be seated correctly, misconfigured, or

has failed. Memory size is reduced.

Action Re-seat the memory modules. If the issue persists, see

Getting Help.

Message Correctable memory error rate exceeded for <location>.

Details The memory may not be operational. This an early indicator

of a possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see

Getting Help.

Message Correctable memory error rate exceeded for <location>.

LCD Message Correctable memory error rate exceeded for <location>. Re-

seat memory.

Details The memory may not be operational. This an early indicator

of a possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see

Getting Help.

MEM1001

MEM1003

Message Memory device at location <location> failed to transition to a

running state.

LCD Message Memory device <location> failed to transition to a running

state. Re-seat memory

Details The memory may not be operational. This an early indicator

of a possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see

Getting Help.

Message Memory device at location <location> failed to transition to

in test.

Details The memory may not be operational. This an early indicator

of a possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see

Getting Help.

Page 92

Error Code Message Information

MEM1012

MEM1016

MEM1205

Message Memory device at location <location> is in a degraded state.

Details The memory may not be operational. This an early indicator

of a possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see

Getting Help.

Message Memory device at location <location> is not installed

correctly.

LCD Message Memory <location> is not installed correctly. Reinstall.

Details The memory may not be seated correctly, misconfigured, or

has failed. Memory size is reduced.

Action Check the memory configuration. Re-seat the memory

modules. If the issue persists, see Getting Help.

Message Memory mirror redundancy is lost. Check memory device at

location(s) <location>.

LCD Message Memory mirror lost on <location>. Power cycle system.

Details The memory may not be seated correctly, misconfigured, or

has failed.

MEM1206

MEM1208

MEM1212

Action Check the memory configuration. Re-seat the memory

modules. If the issue persists, see Getting Help.

Message Memory mirror redundancy is degraded. Check memory

device at location <location>.

Details The memory may not be seated correctly, misconfigured, or

has failed.

Action Check the memory configuration. Re-seat the memory

modules. If the issue persists, see Getting Help.

Message Memory spare redundancy is lost. Check memory device at

location <location>.

LCD Message Memory spare lost on <location>. Power cycle system.

Details Memory sparing is no longer available.

Action Re-seat the memory modules. If the issue persists, see

Getting Help.

Message Memory redundancy is lost.

Page 93

Error Code Message Information

Details The memory may not be seated correctly, misconfigured, or

Action Review system logs for memory exceptions. reinstall

has failed.

memory at location <location>

MEM1214

MEM8000

OSE0000

Message Memory redundancy is degraded.

Details The memory may not be seated correctly, misconfigured, or

has failed.

Action Check the memory configuration. Re-seat the memory

modules. If the issue persists, see Getting Help.

Message Correctable memory error logging disabled for a memory

device at location <location>.

LCD Message SBE log disabled on <location>. Re-seat memory.

Details Errors are being corrected but no longer logged.

Action Review system logs for memory exceptions. reinstall

memory at location <location>.

Message A critical stop occurred during OS load.

Details The system halted due to an exception during operating

system load or operating system initialization.

Action Review operating system logs and system video for

additional information.

OSE0001

OSE0004

Message A runtime critical stop occurred.

Details The system halted due to an exception while the operating

system was running. This is a kernel panic or bug check event.

Action Review operating system logs and system video for

additional information.

Message A soft shut-down initiated by platform event filter.

Details A separate exception or status condition shutdown the

operating system. (IPMI sensor type 20h - offset 04h).

Action Review system event log for platform events capable of

shutting the system down.

Page 94

Error Code Message Information

OSE0005

OSE1001

OSE1003

OSE1005

Message Agent is not responding.

Details Graceful shutdown request to an agent via the BMC did not

occur due to a system hardware or software exception.

Action Review operating system logs and system video for

additional information.

Message Failed to boot from A.

Action Review system boot configuration and boot media. Verify the

media in a: is bootable. See system video for additional information.

Message Failed to boot from C.

Action Review system boot configuration and boot media. Verify the

media in C: is bootable. See system video for additional information.

Message PXE boot failed.

Action Review system boot configuration, local PXE configuration,

and PXE server configuration.

OSE1007

OSE1009

OSE1011

OSE1013

Message Diagnostic boot failed.

Action Review system boot configuration and boot media. See

system video for additional information.

Message Failed to boot from CD-ROM.

Action Review system boot configuration and boot media. Verify the

media in the CDROM is bootable. See system video for additional information.

Message Failed to boot from ROM.

Action Check system event logs for additional exception

information. Power down the system and attempt to boot again.

Message Failed to boot.

Action Review system boot configuration and boot media. See

system video for additional information.

Page 95

Error Code Message Information

PCI1302

PCI1304

PCI1306

PCI1308

Message A bus time-out was detected on a component at bus

<bus>device<device>function <func>.

Details System performance may be degraded. The device has failed

to respond to a transaction.

Action Cycle input power, update component drivers, if device is

removable, reinstall the device.

Message An I/O channel check error was detected.

LCD Message I/O channel check error detected. Power cycle system.

Action Cycle input power, update component drivers, if device is

removable, reinstall the device.

Message A software error was detected on a component at bus

<bus>device<device>function <func>.

Action Reboot the system and update the component drivers.

Message A PCI parity error was detected on a component at bus

<bus>device<device>function <func>.

LCD Message PCI parity error on bus <bus> device <device> function

<func>. Power cycle system.

PCI1310

PCI1314

Details System performance may be degraded, PCI device may fail

to operate, or system may fail to operate.

Action Cycle input power, update component drivers, if device is

removable, reinstall the device.

Message A PCI system error was detected on a component at bus

<bus>device<device>function <func>.

LCD Message PCI system error on bus <bus> device <device> function

<func>. Power cycle system.

Details System performance may be degraded, or system may fail to

operate.

Action Cycle input power, update component drivers, if device is

removable, reinstall the device.

Message A bus correctable error was detected on a component at bus

<bus>device<device>function <func>.

Details System performance may be degraded.

Page 96

Error Code Message Information

Action Cycle input power, update component drivers, if device is

removable reinstall the device at the next scheduled service time.

PCI1316

PCI1318

PCI1320

Message A bus uncorrectable error was detected on a component at

bus <bus>device<device>function <func>.

Details System performance may be degraded, or system may fail to

operate.

Action Cycle input power, update component drivers, if device is

removable, reinstall the device.

Message A fatal error was detected on a component at bus

<bus>device<device>function <func>.

LCD Message Fatal error on bus <bus> device <device> function <func>.

Power cycle system.

Details System performance may be degraded, or system may fail to

operate.

Action Cycle input power, update component drivers, if device is

removable, reinstall the device.

Message A bus fatal error was detected on a component at bus

<bus>device<device>function <func>.

LCD Message Bus fatal error on bus <bus> device <device> function

<func>. Power cycle system.

PCI1322

PCI1342

Details System performance may be degraded, or system may fail to

operate.

Action Cycle input power, update component drivers, if device is

removable, reinstall the device.

Message Bus performance degraded for a component at bus

<bus>device<device>function <func>.

Details System performance may be degraded. The bus is not

operating at maximum speed or width.

Action Cycle input power, update component drivers, if device is

removable, reinstall the device.

Message A bus time-out was detected on a component at slot

<number>.

Page 97

Error Code Message Information

Details System performance may be degraded, or system may fail to

Action Cycle input power, update component drivers, if device is

operate.

removable, reinstall the device.

PCI1344

PCI1346

PCI1348

PCI1350

Message An I/O channel check error was detected.

LCD Message An I/O channel check error was detected. Power cycle

system.

Action Cycle input power, update component drivers, if device is

removable, reinstall the device.

Message A software error was detected on a component at slot

<number>.

Action Reboot the system and update the component drivers.

Message A PCI parity error was detected on a component at slot

<number>.

LCD Message PCI parity error on slot <number>. Re-seat PCI card.

Details System performance may be degraded, or system may fail to

operate.

Action Cycle input power, update component drivers, if device is

removable, reinstall the device.

Message A PCI system error was detected on a component at slot

<number>.

PCI1354

LCD Message PCI parity error on slot <number>. Re-seat PCI card.

Details System performance may be degraded, or system may fail to

operate.

Action Cycle input power, update component drivers, if device is

removable, reinstall the device.

Message A bus correctable error was detected on a component at slot

<number>.

Details System performance may be degraded.

Action Cycle input power, update component drivers, remove and

reinstall the device at the next scheduled service time.

Page 98

Error Code Message Information

PCI1356

PCI1358

PCI1360

Message A bus uncorrectable error was detected on a component at

slot <number>.

Details System performance may be degraded, or system may fail to

operate.

Action Cycle input power, update component drivers, if device is

removable, reinstall the device.

Message A fatal error was detected on a component at slot <number>.

LCD Message Fatal error on slot <number>. Re-seat PCI card.

Details System performance may be degraded, or system may fail to

operate.

Action Cycle input power, update component drivers, if device is

removable, reinstall the device.

Message A bus fatal error was detected on a component at slot

<number>.

LCD Message Bus fatal error on slot <number>. Re-seat PCI card.

Details System performance may be degraded, or system may fail to

operate.

PCI1362

PCI2000

Action Cycle input power, update component drivers, if device is

removable, reinstall the device.

Message Bus performance degraded for a component at slot

<number>.

Details System performance may be degraded. The bus is not

operating at maximum speed or width.

Action Cycle input power, update component drivers, remove and

reinstall the device at the next scheduled service time.

Message A fatal IO error detected on a component at bus

<bus>device<device>function <func>.

LCD Message Fatal IO error on bus <bus> device <device> function <func>.

Details System performance may be degraded, or system may fail to

operate.

Action Cycle input power, update component drivers, remove and

reinstall the device.

Page 99

Error Code Message Information

PCI2002

PCI3000

PCI3002

Message A fatal IO error detected on a component at slot <number>.

LCD Message Fatal IO error on slot <number>.

Details System performance may be degraded, or system may fail to

operate.

Action Cycle input power, update component drivers, remove and

reinstall the device.

Message Device option ROM on embedded NIC failed to support Link

Tuning or FlexAddress.

Details Either the BIOS, BMC/iDRAC, or LOM firmware is out of date

and does not support FlexAddress.

Action Update BIOS, BMC/iDRAC, and LOM firmware. If the issue

persists, see Getting Help.

Message Failed to program virtual MAC address on a component at

bus <bus>device<device>function <func>.

Details Either the BIOS, BMC/iDRAC, LOM, or NIC firmware is out of

date and does not support FlexAddress.

Action Update BIOS, BMC/iDRAC, LOM, and mezzanine card

firmware. If the issue persists, see Getting Help.

PCI3004

PCI3006

PCI3008

Message Device option ROM on mezzanine card <number> failed to

support Link Tuning or FlexAddress.

Details Either the BIOS, BMC/iDRAC, or mezzanine card firmware is

out of date and does not support FlexAddress.

Action Update BIOS, BMC/iDRAC, and mezzanine card firmware. If

the issue persists, see Getting Help.

Message Failed to get Link Tuning or FlexAddress data from iDRAC.

Details Either the BIOS or BMC/iDRAC firmware is out of date and

does not support FlexAddress.

Action Update BIOS, and BMC/iDRAC firmware. If the issue persists,

see Getting Help.

Message A non-fatal PCIe error detected on a component at bus

<bus>device<device>function <func>.

Details System performance may be degraded.

Page 100

Error Code Message Information

Action Cycle input power, update component drivers, remove and

reinstall the device at the next service window.

PCI3010

PCI3012

PCI3014

PDR0001

Message A non-fatal IO error detected on a component at bus

<bus>device<device>function <func>.

Details System performance may be degraded.

Action Cycle input power, update component drivers, remove and

reinstall the device at the next service window.

Message The QuickPath Interconnect (QPI) width degraded.

Details System performance may be degraded. The bus is not

operating at maximum speed or width.

Action Reset the system, if the problem persists reinstall processors.

Message A non-fatal PCIe error detected on a component at slot

<number>.

Details System performance may be degraded.

Action Cycle input power, update component drivers, remove and

reinstall the device at the next scheduled service time.

Message Fault detected on drive <number>.

PDR0002

PDR0016

100

LCD Message Fault detected on drive <number>. Check drive.

Details The controller detected a failure on the disk and has taken

the disk offline.

Action Remove and re-seat the failed disk. If the issue persists, see

Getting Help.

Message A predictive failure detected on drive <number>.

Details The controller received a SMART error from the drive. The

drive is operational but needs replacement.

Action The drive will need replacement at the next service window.

Message Drive <number> is removed.

LCD Message Drive <number> is removed. Check drive.

Details The controller detected a drive removal.

Dell QHB User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

About Your System

Overview

Front-Panel Features And Indicators

Solid State Drive Features

Using USB Diskette Or USB DVD/CD Drives

iKVM Access

Other Information You May Need

Using The System Setup And Boot Manager

Choosing The System Boot Mode

Entering System Setup

Responding To Error Messages

Using The System Setup Navigation Keys

System Setup Options

System Setup Main Screen

System BIOS Screen

System Information Screen

Memory Settings Screen

Processor Settings Screen

Boot Settings Screen

Integrated Devices Screen

Serial Communications Screen

System Profile Settings Screen

System Security Screen

Miscellaneous Settings

System And Setup Password Features

Assigning A System And/Or Setup Password

Using Your System Password To Secure Your System

Deleting or changing an existing system and/or setup password

Operating with a setup password enabled

Entering the UEFI Boot Manager

Using the Boot Manager navigation keys

Boot Manager screen

UEFI Boot menu

Embedded System Management

iDRAC Settings Utility

Entering the iDrac Settings utility

Installing Blade Components

Recommended Tools

Removing And Installing A Sleeve

Removing The Sleeve

Installing The Sleeve

Removing And Installing A Blade

Removing A Blade

Installing A Blade

Inside The Blade

I/O Module Mezzanine Card

Mezzanine Card Installation Guidelines

Removing A Mezzanine Card

Installing A Mezzanine Card

LOM Riser Card

Removing The LOM Riser Card

Installing The LOM Riser Card

Solid State Drives

Removing A Solid State Drive

Installing A Solid State Drive

Shutdown Procedure For Servicing A Solid State Drive

Configuring the boot drive

Removing An SSD From The SSD Carrier

Installing An SSD In The SSD Carrier

Solid State Drive Backplane

Removing The SSD Backplane

Installing The SSD Backplane

Processors

Removing A Processor

Installing A Processor

NVRAM backup battery

Replacing The NVRAM Backup Battery

System board

Removing The Blade System Board

Installing The Blade System Board

Processor/DIMM blank

Removing A Processor/DIMM Blank

Installing A Processor/DIMM Blank

System memory

General Memory Module Installation Guidelines

Mode-Specific Guidelines