Dell Precision 370 User Manual

Dell Precision™ Workstation 370 User's Guide

Information About Your Computer

Finding Information Specifications Caring for Your Computer

Your Mini-Tower Computer

Front View Back View Inside View System Board Components

Your Desktop Computer

Front View Back View Inside View System Board Components

Advanced Features

LegacySelect Technology Control Manageability Security Password Protection System Setup Clearing Forgotten Passwords Clearing CMOS Settings Power Management Hyper-Threading IEEE 1394 U320 SCSI Controller About RAID Configurations

Copying CDs and DVDs

How to Copy a CD or DVD Using Blank CD-Rs and CD-RWs Helpful Tips

Removing and Installing Parts for Your Mini- Tower Computer

Before You Begin Opening the Computer Cover Memory Drives Hard Drive Front-Panel Inserts Floppy Drive CD/DVD Drive Cards Installing the Card Fan Airflow Shroud Processor Battery Control Panel I/O Panel Power Supply

Tools to Help Solve Problems

Diagnostic Lights Beep Codes Error Messages Dell Diagnostics Drivers Using Microsoft® Windows® XP

System Restore Resolving Software and

Hardware Incompatibilities Reinstalling Microsoft®

Windows® XP

Solving Problems

Troubleshooting Tips Battery Problems Card Problems Card Fan Problems Drive Problems E-Mail, Modem, and Internet

Problems IEEE 1394 Device Problems Keyboard Problems Lockups and Software Problems Memory Problems Mouse Problems Network Problems Power Problems Printer Problems Serial or Parallel Device

Problems Sound and Speaker Problems Video and Monitor Problems

Cleaning Your Computer

Computer, Keyboard, and Monitor

Mouse Floppy Drive CDs and DVDs

Features of Windows XP

Transferring Information to a New Computer

Switching to Microsoft® Windows® Classic View

Choosing a Wallpaper Choosing a Screen Saver Choosing a Desktop Theme Creating and Arranging

Shortcuts Desktop Cleanup Wizard

System Board Closing the Computer Cover

Removing and Installing Parts for Your Desktop Computer

Before You Begin Opening the Computer Cover Memory Drives Hard Drive Front Panel Floppy Drive CD/DVD Drive Cards Airflow Shroud Processor Battery Control Panel I/O Panel Power Supply System Board Closing the Computer Cover

Internet Connection Firewall Setting Up a Home and Office

Network

Appendix

Getting Help Technical Assistance Problems With Your Order Product Information Returning Items for Warranty

Repair or Credit Before You Call Contacting Dell Glossary

FCC Notices (U.S. Only)

Class A Class B FCC Identification Information

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the Glossary.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Dell Precision , Dimension, OptiPlex, Inspiron, Latitude, PowerApp, PowerConnect, PowerVault,

Axim, and DellNet are trademarks of Dell Inc.; Intel and Pentium are registered trademark of Intel Corporation; Microsoft, Windows, and MS-DOS are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model DHM and WHM April 2004 P/N U3526 Rev. A00

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Information About Your Computer

Dell Precision™ Workstation 370 User's Guide

Finding Information Specifications Caring for Your Computer

Finding Information

What Are You Looking For? Find it Here

A diagnostic program for my computer Drivers for my computer My computer documentation My device documentation Desktop System Software (DSS)

How to set up my computer How to care for my computer Troubleshooting information How to run the Dell Diagnostics Error codes and diagnostic lights How to open my computer cover

Drivers and Utilities CD (also known as the ResourceCD)

Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers, run the Dell Diagnostics

Readme files may be included on your CD to provide lastminute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.

NOTE: The latest drivers and documentation updates can be found at support.dell.com.

, or access your documentation.

Quick Reference Guide

System board connectors Location of system board components

NOTE: This document is available as a PDF at support.dell.com.

System Information Label

Located on the inside cover of your computer.

Warranty information Safety instructions Regulatory information Ergonomics information End User License Agreement

Dell™ Product Information Guide

NOTE: This document is available as a PDF at support.dell.com.

How to remove and replace parts Technical specifications How to configure system settings How to troubleshoot and solve problems

Service Tag and Express Service Code Microsoft Windows License Label

Latest drivers for my computer Answers to technical service and support questions Online discussions with other users and technical support Documentation for my computer

Precision User's Guide

Microsoft® Windows® XP Help and Support Center

1. Click the Start button and click Help and Support.

2. Click User's and system guides and click User's guides.

The User's Guide is also available on the Drivers and Utilities CD.

Service Tag and Microsoft Windows License

These labels are located on your computer.

Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries.

Dell Support Website — support.dell.com

NOTE: Select your region to view the appropriate support site.

The Dell Support website provides several online tools, including:

Solutions — Troubleshooting hints and tips, articles from technicians, and online courses Community — Online discussion with other Dell customers Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system Customer Care — Contact information, order status, warranty, and repair information Downloads — Drivers, patches, and software updates

Reference — Computer documentation, product specifications, and white papers

Service call status and support history Top technical issues for my computer Frequently asked questions File downloads Details on my computer configuration Service contract for my computer

How to use Windows XP Documentation for my computer Documentation for devices (such as a modem)

How to use Linux Email discussions with Dell Precision and Linux users Additional information regarding Linux and my Dell Precision computer

Dell Premier Support Website — premiersupport.dell.com

The Dell Premier Support website is customized for corporate, government, and education customers. This website may not be available in all regions.

Windows Help and Support Center

1. Click the Start button and click Help and Support.

2. Type a word or phrase that describes your problem and click the arrow icon.

3. Click the topic that describes your problem.

4. Follow the instructions on the screen.

Dell Supported Linux Sites

http://linux.dell.com http://lists.us.dell.com/mailman/listinfo/linux-precision http://docs.us.dell.com/docs/software/oslinux/ http://docs.us.dell.com/docs/software/OSRHEL3/

How to reinstall my operating system

Operating System CD

The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See your Precision User's Guide for instructions.

After you reinstall your operating system, use the Drivers and Utilities CD to reinstall drivers for the devices that came with your computer.

Your operating system product key

NOTE: The color of your CD varies based on the operating system you ordered.

label is located on your computer.

Specifications

Microprocessor

Microprocessor type

Intel® Pentium Technology Extreme Edition

or Intel® Pentium

4 Processor with HT

Technology Level 1 (L1) cache 8 KB or 16 KB Level 2 (L2) cache 512 KB or 1 MB Level 3 (L3) cache 0 or 2 MB

Memory

Type Dual channel DDR2 400-MHz (PC2-3200)

non-ECC and 533-MHz (PC2–4300) ECC

SDRAM.

NOTE: Ensure that you do not mix ECC

and non-ECC memory.

NOTE: Your computer does not support

registered or buffered memory Memory connectors 4 Memory capacities 128-, 256-, 512-, or 1-GB Minimum memory 256 MB Maximum memory 4 GB BIOS address F0000h

Computer Information

Chipset Intel 925X Express Data bus width 64 bits Address bus width 32 bits DMA channels eight Interrupt levels 24 BIOS chip (NVRAM) 4-Mb Memory speed 400/533 MHz NIC Integrated network interface with ASF 1.0

support as defined by DMTF

Capable of 10/100/1000 communication

Green — A good connection exists between a 10-Mbps network and the computer. Orange — A good connection exists between a 100-Mbps network and the computer. Yellow — A good connection exists between a 1 Gb (or 1000-Mbps) connection. Off — The computer is not detecting a physical connection to the network.

SCSI controller add-in U320 SCSI System clock 800 MHz data rate

Video

Type PCI Express x16 up to 150 W

Audio

Type AC97, Sound Blaster emulation Stereo conversion 16-bit analog-to-digital; 20-bit digital-to-

analog

Controllers

Hard drive Integrated Serial ATA (4), with RAID 0/1

& Command Queuing

Integrated ATA-100 (1 channel)

Expansion Bus

Bus type mini-tower computer: 3 PCI 2.3 5v

desktop computer: 4 PCI 2.3 5v

one PCI Express x16 up to 150W

one PCI Express x1

eight USB 2.0 (2 front, 6 back) Bus speed PCI: 33 MHz

PCI

connectors mini-tower computer: three

connector size 120 pins connector data width (maximum) 32 bits

PCI Express

connectors one x1 connector size 36 pins connector data width (maximum) 1 PCI Express lane

PCI Express

connectors one x16 connector size 164 pins

PCI Express:

x1 slot bidirectional speed - 500 MB/s

x16 slot bidirectional speed - 8 GB/s

desktop computer: four

connector data0 width (maximum) 16 PCI Express lanes

Drives

Externally accessible:

Desktop computer one 3.5 inch drive bay (for optional

Mini-tower computer two 3.5 inch drive bays

floppy)

two 5.25-inch bays

two 5.25-inch drive bays Available devices Serial ATA drive, floppy drive, USB

memory devices, CD drive, CD-RW drive,

DVD drive, DVD+RW drive, and DVD and

CD-RW combo drive Internally accessible:

Connectors

External connectors:

Serial one 9-pin connector (optional 2nd

Parallel one 25-hole connector (bidirectional) IEEE 1394 6-pin serial connector (add-in card) Video 15-hole connector Network adapter RJ45 connector PS/2 (keyboard and mouse) 6-pin mini-DIN USB two front-panel and six back-panel USB

Audio three connectors for line-in, line-out, and

I/O panel 34-pin connector CD drive audio interface 4-pin connector

two bays for 1-inch high hard drives

connector); 16550C-compatible

2.0–compliant connectors

microphone; one front-panel connector

for headphones

Power_1 connector 24-pin connector

System board connectors:

Primary IDE drive 40-pin connector on PCI local bus Serial ATA (4) 7-pin connector Fan 5-pin connector PCI 2.3 120-pin connector CD drive audio interface 4-pin connector

Key Combinations

<Ctrl><Alt><Del> launches the task manager <F2> starts embedded system setup (during

start-up only) <F12> or <Ctrl><Alt><F8> boots from the network (during start-up

only) <Ctrl><Alt><F10> launches the utility partition (if installed)

during computer start-up <Ctrl><Alt><D> launches the hard-drive diagnostics utility

during computer start-up

Controls and Lights

Power control push button

Power light green light—blinking green in sleep state;

solid green for power-on state

amber light—blinking amber indicates a

problem with an installed device; solid

amber indicates an internal power

problem (see "Power Problems Hard-drive access light green

").

Link integrity light (on integrated network adapter)

Activity light (on integrated network adapter)

Diagnostic lights four lights on back panel of mini-tower

Standby power light AUX_PWR on the system board

Power

DC power supply:

Wattage 350 W Heat dissipation 910 BTU/hr Voltage fixed-voltage power supply—110 V at

Backup battery 3-V CR2032 lithium coin cell

green light for 10-Mb operation; orange

light for 100-Mb operation; yellow light

for a 1000-Mb (1-Gb) operation

yellow blinking light

and front of desktop

50/60 Hz

manual selection and auto-sensing power

supplies—90 to 135 V at 50/60 Hz; 180 to

265 V at 50/60 Hz; 100 V at 50/60 Hz for

Japanese computers

Physical

Mini-tower computer:

Height 42.5 cm (16.8 inches) Width 19.1 cm (7.5 inches) Depth 45.0 cm (17.7 inches) Weight 12.7 kg (28 lbs)

Desktop computer:

Height 16.5 cm (6.5 inches) Width 44.5 cm (17.5 inches) Depth 45.7 cm (18 inches) Weight 18.6 cm (41 lbs) Supported monitor weight (in

desktop orientation)

Environmental

Temperature:

Operating 10° to 35°C (50° to 95°F)

45.4 kg (100 lbs)

NOTE: At 35°C (95°F), the maximum

operating altitude is 914 m (3000 ft).

Storage –40° to 65°C (–40° to 149°F) Relative humidity 20% to 80% (noncondensing) Maximum vibration:

Operating 0.25 G at 3 to 200 Hz at 0.5 octave/min

Storage 0.5 G at 3 to 200 Hz at 1 octave/min Maximum shock:

Operating bottom half-sine pulse with a change in

velocity of 20 inches/sec (50.8 cm/sec)

Storage 27-G faired square wave with a velocity

change of 200 inches/sec (508 cm/sec)

Altitude:

Operating –15.2 to 3048 m (–50 to 10,000 ft)

Storage –15.2 to 10,668 m (–50 to 35,000 ft)

Caring for Your Computer

To help maintain your computer, follow these suggestions:

To avoid losing or corrupting data, never turn off your computer when the hard drive light is on. Schedule regular virus scans using virus software. Manage hard drive space by periodically deleting unnecessary files and defragmenting the drive. Back up files on a regular basis.

Periodically clean your monitor screen, mouse, and keyboard (see "Cleaning Your Computer

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").

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Your Mini-Tower Computer

Dell Precision™ Workstation 370 User's Guide

Front View Back View Inside View System Board Components

Front View

1 CD or DVD

drive eject button

2 floppy-

drive activity light

3 floppy-

drive eject button

4 hard-drive

activity

Press to eject a disc from the CD or DVD drive.

The floppy drive light is on when the computer reads data from or writes data to the floppy drive. Wait until this light turns off before you remove the floppy disk from the drive.

Press to eject a floppy disk from the floppy drive.

The hard drive light is on when the computer reads data from or writes data to the hard drive. The light might also be on when a device such as your CD player

light is operating.

5 USB 2.0

connectors (2)

6 headphone

connector

7 power

light

8 power

button

Use the front USB connectors for devices that you connect occasionally, such as flash memory keys or cameras, or for bootable USB devices (see system setup for more information on booting to a USB device).

It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

Use the headphone connector to attach headphones and most kinds of speakers.

The power light illuminates and blinks or remains solid to indicate different states:

No light — The computer is turned off. Steady green — The computer is in a normal operating state. Blinking green — The computer is in a power-saving state. Blinking or solid amber — See "Power Problems."

To exit from a power-saving state, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager. For more information about sleep states and exiting from a powersaving state, see "Power Management

See "Diagnostic Lights troubleshoot problems with your computer.

Press to turn on the computer.

NOTE: The power button can also be used to wake the system or to place it

into a power-saving state. See "Power Management

" for a description of light codes that can help you

" for more information.

NOTICE: To avoid losing data, do not use the power button to turn off the

computer. Instead, perform an operating system shutdown.

Back View

1 power connector Insert the power cable. 2 padlock ring Insert a padlock to lock the computer cover. 3 security cable slot Use a security cable with the slot to help secure your computer. 4 card slots Access connectors for any installed PCI or PCI Express cards. 5 back panel

connectors

6 voltage selection

switch

1 parallel

connector

Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector.

NOTE: The integrated parallel connector is automatically disabled if the

computer detects an installed card containing a parallel connector configured

Plug serial, USB, and other devices into the appropriate connector.

See the safety instructions located in the Product Information Guide for more information.

to the same address. For more information, see "System Setup Options."

2 mouse

connector

3 line-out

connector

4 line-in

connector

5 link

integrity light

6 network

adapter connector

Plug a standard mouse into the green mouse connector. Turn off the computer and any attached devices before you connect a mouse to the computer. If you have a USB mouse, plug it into a USB connector.

If your computer is running the Microsoft® Windows XP operating system, the necessary mouse drivers have been installed on your hard drive.

Use the green line-out connector to attach headphones and most speakers with integrated amplifiers.

On computers with a sound card, use the connector on the card. Use the blue line-in connector to attach a record/playback device such as a

cassette player, CD player, or VCR. On computers with a sound card, use the connector on the card.

Green — A good connection exists between a 10-Mbps network and the computer. Orange — A good connection exists between a 100-Mbps network and the computer. Yellow — A good connection exists between a 1000-Mbps (or 1-Gbps) network and the computer. Off — The computer is not detecting a physical connection to the network.

To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on your computer. A click indicates that the network cable has been securely attached.

7 network

activity light

8 USB 2.0

connectors (2)

9 USB 2.0

connectors (4)

10 microphone

connector

NOTE: Do not plug a telephone cable into the network connector.

On computers with a network connector card, use the connector on the card. It is recommended that you use Category 5 wiring and connectors for your

network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.

Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state.

Use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

It is recommended that you use the front USB connectors for devices that you connect occasionally, such as flash memory keys or cameras., or for bootable USB devices.

Use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

It is recommended that you use the front USB connectors for devices that you connect occasionally, such as flash memory keys or cameras, or for bootable USB devices.

Use the pink microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program.

On computers with a sound card, the microphone connector is on the card.

11 keyboard

connector

12 diagnostic

lights (4)

13 serial

connector

If you have a standard keyboard, plug it into the purple keyboard connector. If you have a USB keyboard, plug it into a USB connector.

Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights

Connect a serial device, such as a handheld device, to the serial port. The default designations are COM1 for serial connector 1 and COM2 for the

optional serial connector 2. For more information, see "System Setup Options

Inside View

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in

the Product Information Guide.

1 hard drive 5 processor airflow shroud and fan 2 system board 6 power supply 3 padlock ring 7 floppy drive (optional) 4 security cable slot 8 CD/DVD drive

Cable Colors

Device Color

Hard drive Blue cable Floppy drive Black pull tab CD/DVD drive Orange pull tab

System Board Components

1 floppy drive (FLOPPY) 12 PCI card slots(1-3) 2 IDE drive (PRI IDE) 13 front panel audio (FP AUD) 3 SATA connectors (SATA-0, SATA-1,

SATA-2, SATA-3)

4 password jumper (PASS) 15 PCI-Express x16 up to

5 SCSI LED connector 16 CD audio input (CD IN) 6 front panel connector 17 processor power connector 7 speaker 18 processor socket 8 secondary serial port (SERIAL 2) 19 processor fan connector

9 card fan connector (PCI FAN) 20 main power connector

10 clear CMOS jumper (CLR CMOS) 21 memory modules

11 battery socket (BATTERY)

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14 PCI-Express x1 card slot

150w card slot

(CPU FAN)

(POWER)

connectors

Back to Contents Page

Your Desktop Computer

Dell Precision™ Workstation 370 User's Guide

Front View Back View Inside View System Board Components

Front View

1 floppy-

drive activity light

2 hard-drive

activity light

3 floppy-

drive eject button

4 diagnostic

lights (4)

5 USB 2.0

connectors (2)

6 IEEE 1394

connector

The floppy drive light is on when the computer reads data from or writes data to the floppy drive. Wait until this light turns off before you remove the floppy disk from the drive.

The hard drive light is on when the computer reads data from or writes data to the hard drive. The light might also be on when a device such as your CD player is operating.

Press to eject a floppy disk from the floppy drive.

Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights

It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

Attach high-speed serial multimedia devices, such as digital video cameras.

NOTE: To use the IEEE 1394 connector, you need an add-in-card that supports

this feature. To order a card contact Dell

7 headphone

connector

8 power

light

9 power

button

Use the headphone connector to attach headphones and most kinds of speakers.

The power light illuminates and blinks or remains solid to indicate different states:

See "Diagnostic Lights troubleshoot problems with your computer.

Press to turn on the computer.

NOTE: The power button can also be used to wake the system or to place it

into a power-saving state. See "Power Management

NOTICE: To avoid losing data, do not use the power button to turn off the

computer. Instead, perform an operating system shutdown.

" for a description of light codes that can help you

" for more information.

Back View

1 security cable slot Use a security cable with the slot to help secure your computer. 2 cover latch Releases the cover from the computer. See "Open the computer cover." 3 padlock ring Insert a padlock to lock the computer cover. 4 card slots Access connectors for any installed PCI or PCI Express cards. 5 back panel

connectors

6 voltage selection

switch

7 power connector Insert the power cable.

Plug serial, USB, and other devices into the appropriate connector.

See the safety instructions located in the Product Information Guide for more information.

1 parallel

connector

Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector.

NOTE: The integrated parallel connector is automatically disabled if the

computer detects an installed card containing a parallel connector configured to the same address. For more information, see "System Setup Options."

2 mouse

connector

3 line-out

connector

4 line-in

connector

5 link

integrity light

6 network

adapter connector

Plug a standard mouse into the green mouse connector. Turn off the computer and any attached devices before you connect a mouse to the computer. If you have a USB mouse, plug it into a USB connector.

If your computer is running the Microsoft® Windows® XP operating system, the necessary mouse drivers have been installed on your hard drive.

Use the green line-out connector to attach headphones and most speakers with integrated amplifiers.

On computers with a sound card, use the connector on the card. Use the blue line-in connector to attach a record/playback device such as a

cassette player, CD player, or VCR. On computers with a sound card, use the connector on the card.

Green — A good connection exists between a 10-Mbps network and the computer. Orange — A good connection exists between a 100-Mbps network and the computer. Yellow — A good connection exists between a 1000-Mbps (or 1-Gbps) network and the computer. Off — The computer is not detecting a physical connection to the network.

7 network

activity light

8 USB 2.0

connectors

NOTE: Do not plug a telephone cable into the network connector.

On computers with a network connector card, use the connector on the card. It is recommended that you use Category 5 wiring and connectors for your

network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.

Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state.

Use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

(2)

It is recommended that you use the front USB connectors for devices that you connect occasionally, such as flash memory keys or cameras, or for bootable USB devices.

9 USB 2.0

connectors (4)

10 microphone

connector

11 keyboard

connector

12 serial

connector

Use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

It is recommended that you use the front USB connectors for devices that you connect occasionally, such as flash memory keys or cameras, or for bootable USB devices.

Use the pink microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program.

On computers with a sound card, the microphone connector is on the card. If you have a standard keyboard, plug it into the purple keyboard connector.

If you have a USB keyboard, plug it into a USB connector. Connect a serial device, such as a handheld device, to the serial port. The

default designations are COM1 for serial connector 1 and COM2 for the optional serial connector 2.

For more information, see "System Setup Options

Inside View

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in

the Product Information Guide.

1 CD/DVD drive 5 processor airflow shroud and fan 2 floppy drive (optional) 6 security cable slot 3 hard drive 7 power supply 4 padlock ring

Cable Colors

Device Color

Hard drive Blue cable Floppy drive Black pull tab CD/DVD drive Orange pull tab

System Board Components

1 floppy drive (FLOPPY) 12 PCI card slots (1-3) 2 IDE drive (PRI IDE) 13 front panel audio (FP AUD) 3 SATA connectors (SATA-0, SATA-1,

SATA-2, SATA-3)

4 password jumper (PASS) 15 PCI-Express x16 up to

14 PCI-Express x1 card slot

150w card slot

5 SCSI LED connector 16 CD audio input (CD IN) 6 front panel connector 17 processor power connector 7 speaker 18 processor socket 8 secondary serial port (SERIAL 2) 19 processor fan connector

(CPU FAN)

9 card fan connector (PCI FAN) 20 main power connector

(POWER)

10 clear CMOS jumper (CLR CMOS) 21 memory modules

connectors

11 battery socket (BATTERY)

Back to Contents Page

Advanced Features

Dell Precision™ Workstation 370 User's Guide

LegacySelect Technology Control Manageability Security Password Protection System Setup Clearing Forgotten Passwords

Clearing CMOS Settings Power Management Hyper-Threading IEEE 1394 U320 SCSI Controller About RAID Configurations

LegacySelect Technology Control

LegacySelect technology control offers legacy-full, legacy-reduced, or legacy-free solutions based on common platforms, hard-drive images, and help desk procedures. Control is provided to the administrator through system setup, Dell OpenManage™ IT Assistant, or Dell™ custom factory integration.

LegacySelect allows administrators to electronically activate or deactivate connectors and media devices that include serial and USB connectors, a parallel connector, a floppy drive, PCI slots, and a PS/2 mouse. Connectors and media devices that are deactivated make resources available. You must restart the computer to effect the changes.

Manageability

Alert Standard Format

ASF is a DMTF management standard that specifies "pre-operating system" or "operating system-absent" alerting techniques. The standard is designed to generate an alert on potential security and fault conditions when the operating system is in a sleep state or the system is powered down. ASF is designed to supersede previous operating system-absent alerting technologies.

Your computer supports the following ASF alerts:

Alert Description

BIOS: Corrupt BIOS/Corrupt BIOS Cleared

Boot: Failure to Boot to BIOS Password: System Password Violation

CPU: CPU DOA Alert/CPU DOA Alert Cleared Heartbeats: Entity Presence

Temperature: Generic Critical Temperature Problem/Generic Critical Temperature Problem Cleared

The BIOS has been corrupted or the BIOS corruption has been resolved.

The BIOS did not complete loading upon initiation. The system password is invalid (alert occurs after three failed

attempts). The microprocessor is not functioning. Periodic heartbeats have been transmitted to verify system

presence. The computer temperature is out of limits or the computer

temperature problem has been resolved.

Voltage: Generic Critical Voltage Problem/Generic

Critical Voltage Problem Cleared

Power Supply: Critical Power Supply Problem/ Critical Power Supply Problem Cleared

Cooling Device: Generic Critical Fan Failure/Generic Critical Fan Failure Cleared

Connectivity: Ethernet Connectivity Enabled/ Ethernet Connectivity Disabled

For more information about Dell's ASF implementation, see the ASF User's Guide and the ASF Administrator's Guide, which are available on the Dell Support website at support.dell.com.

The voltage from integrated voltage regulators is out of limits or the voltage problem has been resolved.

The computer power supply voltage is out of limits or the computer power supply voltage problem has been resolved.

The fan speed (rpm) is out of limits or the fan speed (rpm) problem has been resolved.

The ethernet connectivity is enabled or the ethernet connectivity is disabled.

Dell OpenManage IT Assistant

IT Assistant configures, manages, and monitors computers and other devices on a corporate network. IT Assistant manages assets, configurations, events (alerts), and security for computers equipped with industry-standard management software. It supports instrumentation that conforms to SNMP, DMI, and CIM industry standards.

Dell OpenManage Client instrumentation, which is based on DMI and CIM, is available for your computer. For information on IT Assistant, see the Dell OpenManage IT Assistant User's Guide available on the Dell Support website at support.dell.com.

Dell OpenManage Client Instrumentation

Dell OpenManage Client Instrumentation is software that enables remote management programs such as IT Assistant to do the following:

Access information about your computer, such as how many processors it has and what operating system it is running Monitor the status of your computer, such as listening for thermal alerts from temperature probes or hard-drive failure

alerts from storage devices Change the state of your computer, such as updating its BIOS or shutting it down remotely

A managed system is one that has Dell OpenManage Client Instrumentation set up on a network that uses IT Assistant. For information about Dell OpenManage Client Instrumentation, see the Dell OpenManage Client Instrumentation User's Guide available on the Dell Support website at support.dell.com.

Security

Chassis Intrusion Detection

NOTE: When the admin password is enabled, you must know the admin password before you can reset the Chassis

Intrusion setting.

This feature detects that the chassis was opened and alerts the user. To change the Chassis Intrusion setting:

1. Enter system setup.

2. Press the down-arrow keys to move to the System Security option.

3. Press <Enter> to access the menu.

4. Use the left- and right-arrow key to select an option setting.

5. Exit system setup.

Option Settings

Enabled — If the computer cover is opened, the setting changes to Detected, and the following alert message

displays during the boot routine at the next computer start-up:

Alert! Cover was previously removed.

To reset the Detected setting, enter system setup. In the Chassis Intrusion option, press the left- or right-arrow key to select Reset, and then choose Enabled, Enabled-Silent, or Disabled.

Enabled-Silent (default) — If the computer cover is opened, the setting changes to Detected. No alert message appears during the boot sequence at the next computer start-up.

Antitheft devices usually include a segment of metal-stranded cable with an attached locking device and key. The documentation that comes with the device contains instructions for installing it.

Padlock Ring and Security Cable Slot

Use one of the following methods to secure your computer:

Use a padlock alone or a padlock and looped security cable with the padlock ring.

A padlock alone prevents the computer from being opened.

A security cable looped around a stationary object is used in conjunction with a padlock to prevent unauthorized movement of the computer.

Attach a commercially available antitheft device to the security cable slot on the back of the computer.

NOTE: Before you purchase an antitheft device, make sure that it works with the security cable slot on your computer.

Antitheft devices usually include a segment of metal-stranded cable with an attached locking device and key. The documentation that comes with the device contains instructions for installing it.

Password Protection

NOTICE: Although passwords provide security for the data on your computer, they are not foolproof. If your data

requires more security, it is your responsibility to obtain and use additional forms of protection, such as data encryption programs.

System Password

NOTICE: If you leave your computer running and unattended without having a system password assigned, or if you

leave your computer unlocked so that someone can disable the password by changing a jumper setting, anyone can

access the data stored on your hard drive.

Option Settings

You cannot change or enter a new system password if either of the following two options is displayed:

Disabled — The system password is disabled by a jumper setting on the system board.

You can only assign a system password when the following option is displayed:

Set — A system password is assigned. Not Enabled — No system password is assigned and the password jumper on the system board is in the enabled

position (the default).

Assigning a System Password

To escape from the field without assigning a system password, press <Tab> or the <Shift><Tab> key combination to move to another field, or press <Esc> at any time before you complete step 5.

1. Enter system setup

2. Highlight System Password, and then press <Enter>.

The option heading changes to Enter Password, followed by an empty 32-character field in square brackets.

3. Type your new system password.

You can use up to 32 characters. To erase a character when entering your password, press <Backspace> or the leftarrow key. The password is not case sensitive.

Certain key combinations are not valid. If you enter one of these combinations, the cursor will not move.

As you press each character key (or the spacebar for a blank space), a placeholder appears in the field.

4. Press <Enter>.

If the new system password is less than 32 characters, the whole field fills with placeholders. Then the option heading changes to Confirm Password, followed by another empty 32-character field in square brackets.

5. To confirm your password, type it a second time and press <Enter>.

and verify that Password Status is set to Unlocked.

The password setting changes to Set.

6. Exit system setup.

Password protection takes effect when you restart the computer.

Typing Your System Password

When you start or restart your computer, one of the following prompts appears on the screen.

If Password Status is set to Unlocked:

Type in the password and

- press <ENTER> to leave password security enabled.

- press <CTRL><ENTER> to disable password security. Enter password:

If Password Status is set to Locked:

Type the system password and press <Enter>.

Enter password:

If you have assigned a setup password, the computer accepts your setup password as an alternate system password.

If you type a wrong or incomplete system password, the following message appears on the screen:

** Incorrect password. **

If you again type an incorrect or incomplete system password, the same message appears on the screen. The third and subsequent times you type an incorrect or incomplete system password, the computer displays the following message:

** Incorrect password. ** Number of unsuccessful password attempts: 3 System halted! Must power down.

Even after your computer is turned off and on, the previous message is displayed each time you type an incorrect or incomplete system password.

NOTE: You can use Password Status in conjunction with System Password and Admin Password to further

protect your computer from unauthorized changes.

Changing or Deleting an Existing System Password

To change a system password, follow the procedure in "Assigning a System Password."

To delete a system password:

1. Enter system setup.

2. Highlight System Password and press <Enter>

3. When prompted, type the system password.

4. Press <Enter> twice to clear the existing setup password. The setting changes to Not Set.

5. To assign a new password, follow the procedure in "Assigning a System Password

Admin Password

Option Settings

Set — Does not allow assignment of setup passwords; users must enter a setup password to make changes to system

setup Not Set — Allows assignment of setup passwords; password feature is enabled but no password is assigned Disabled —The admin password is disabled by a jumper setting on the system board

Assigning a Setup Password

The setup password can be the same as the system password.

NOTE: If the two passwords are different, the setup password can be used as an alternate system password. However,

the system password cannot be used in place of the setup password.

1. Enter system setup

2. Highlight Admin Password and press the left- or right-arrow key.

The computer prompts you to type and verify the password. If a character is not permitted, the computer emits a beep.

3. Type and then verify the password.

After you verify the password, the Admin Password setting changes to Enabled. The next time you enter system setup, the computer prompts you for the setup password.

4. Exit system setup.

A change to Admin Password becomes effective immediately (no need to restart the computer).

and verify that Admin Password is set to Not Enabled.

Operating Your Computer With a Admin Password Enabled

When you enter system setup, the Admin Password option is highlighted, prompting you to type the password.

If you do not type the correct password, the computer lets you view, but not modify, system setup options.

NOTE: You can use Password Status in conjunction with Admin Password to protect the system password from

unauthorized changes.

Deleting or Changing an Existing Admin Password

To change an existing admin password, you must know the admin password.

1. Enter system setup

2. Type the admin password at the prompt.

3. Press <Enter> twice to clear the existing admin password. The setting changes to Not Set.

To assign a new setup password, you can also perform the procedure in "Assigning a System Password

Disabling a Forgotten Password and Setting a New Password

To reset system and/or admin passwords, see "Clearing Forgotten Passwords."

System Setup

Overview

Use system setup as follows:

To change the system configuration information after you add, change, or remove any hardware in your computer To set or change a user-selectable option such as the user password To read the current amount of memory or set the type of hard drive installed

Before you use system setup, it is recommended that you write down the system setup screen information for future reference.

Entering System Setup

1. Turn on (or restart) your computer.

2. When the blue DELL™ logo appears, press <F2> immediately.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer

System Setup Screens

The system setup screen displays current or changeable configuration information for your computer. Information on the screen is divided into three areas: the options list, active options field, and key functions.

Options List — This field appears on the left side of the system setup window. The field is a scrollable list containing features that define the configuration of your computer, including installed hardware, power conservation, and security features.

Scroll up and down the list by using the up and down arrow keys. As an option is highlighted, the Option Field displays more information about that option and the option's current and available settings.

and try again.

Option Field — This field contains information about each option. In this field you can view your current settings and make changes to your settings.

Use the right and left arrow keys to highlight an option. Press <Enter> to make that selection active.

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Dell Precision 370 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual