Dell P2719HC User’s Guide

Dell USB-C Monitor

P2219HC/P2419HC/P2719HC

User’s Guide

Model: P2219HC/P2419HC/P2719HC
Regulatory model: P2219HCb/P2419HCb/P2719HCt

NOTE: A NOTE indicates important information that helps you make
better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.

Copyright © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are

trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

2018 – 07

Rev. A00

Contents

About Your Monitor .................................5

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . 7

Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . .26

Setting Up the Monitor .............................27

Attaching the stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the Tilt, Swivel, and Vertical Extension. . . . . . . . . . . . . . . .28

Connecting Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . .30

Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . .33

Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . .34

Operating the Monitor ..............................35

Turning on the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . .35

Front-Panel Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . 38

Contents | 3

Troubleshooting ...................................52

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Product Specific Problems. . . . . . . . . . . . . . . . . . . . . . . . . .57

Universal Serial Bus (USB) Specific Problems . . . . . . . . . . . . . . .58

Appendix.........................................59

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . .59

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . .62

4 | Contents

About Your Monitor

Package Contents

Your monitor ships with the components shown below. Make sure that you have received all
the components and contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your monitor.

Somefeatures or media may not be available in certain countries.

Monitor

Stand riser

Stand base

Power cable (varies by country)

About Your Monitor | 5

USB Type-C cable (C to C)

DP cable

Cable Tie

•Quick Setup Guide

•Safety,Environmental,and

Regulatory Information

Product Features

The Dell P2219HC/P2419HC/P2719HC monitor has an active matrix, thinfilm transistor
(TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:

• P2219HC: 54.6cm (21.5-inch) viewable area display (measured diagonally).
1920x1080 resolution with full-screen support for lower resolutions.

• P2419HC: 60.5cm (23.8-inch) viewable area display (measured diagonally).
1920x1080 resolution with full-screen support for lower resolutions.

• P2719HC: 68.6cm (27.0-inch) viewable area display (measured diagonally).
1920x1080 resolution with full-screen support for lower resolutions.

• Color gamut of 72% NTSC.

• Tilt, swivel, height and rotate adjustment capabilities.

• Removable stand and Video Electronics Standards Association (VESA™) 100 mm

mounting holes for flexible mounting solutions.

• Digital connectivity with DisplayPort and HDMI.

• Equipped with 4 USB downstream ports.

• Single USB Type-C to supply power to compatible notebook while receiving video

signal.

• Plug and play capable if supported by your system.

• Minimize eye discomfort with a flicker-free screen.

• The possible long-term effects of blue light emission from the monitor may cause

damage to the eyes, including eye fatigue or digital eye strain. ComfortView feature is
designed to reduce the amount of blue light emitted from the monitor to optimize eye
comfort.

• On-screen display (OSD) adjustments for easy setup and screen optimization.

• Security lock slot.

6 | About Your Monitor

• Stand lock.

• Energy Gauge shows the energy level being consumed by the monitor in real time.

• Arsenic-free glass and mercury-free for the panel only.

• 0.3 W standby power when in the sleep mode.

Identifying Parts and Controls

Front view

Label Description
1 Function buttons (For more information, see Operating the Monitor)
2 Power on/off button (with LED indicator)

About Your Monitor | 7

Back View

Label Description Use

1 VESA mounting holes (100

mm x 100 mm - behind
attached VESA Cover)

2 Regulatory label Lists the regulatory approvals.

3 Stand release button Releases stand from the monitor.

4 Security lock slot Secures monitor with security lock (sold separately).

5 Barcode, serial number,

and Service Tag label

6 Cable-management slot Use to organize cables by inserting them through the

Wall mount monitor using VESA-compatible wall
mount kit (100 mm x 100 mm).

Refer to this label if you need to contact Dell for
technical support.

slot.

8 | About Your Monitor

Side View

Label Description Use

1 USB downstream ports (2) Connect your USB device.

NOTE: You can only use this connector after you

have connected the USB Type-C cable to the
computer and USB Type-C connector on the monitor.

About Your Monitor | 9

Bottom View

Label Description Use

1 Power connector Connect the power cable.

2 HDMI connector Connect your computer with HDMI cable (sold

separately).

3 Stand lock feature To lock the stand to the monitor using a M3 x 6 mm

screw (screw not included).

4 DP connector (in) Connect your computer with DisplayPort cable.

5 DP connector (out) DP output for MST (multi-stream transport) capable

monitor. DP 1.1 monitor can only be connected as the
last monitor in the MST chain. To enable MST, refer
to instruction on section “Connecting the Monitor for

DP MST Function”.

NOTE: Remove the rubber plug when use DP out
connector.

6 USB Type-C connector You can attach the monitor to PC using a USB

type C cable, to get the monitor experience as
below: support data transmission speed up to USB

3.1. Display resolution up to 1920x1080@60Hz on
Display Port™ 1.2 alternate mode. Power delivery of
20V/3.25A, 15V/3A, 9V/3A, 5V/3A.
NOTE: USB Type-C is not supported on versions of
Windows prior to Windows 10.

7 USB downstream ports (2) Connect your USB device.

NOTE: You can only use this connector after you

have connected the USB Type-C cable to the
computer and USB Type-C connector on the monitor.

10 | About Your Monitor

Monitor Specifications

Model P2219HC P2419HC

Screen type Active matrix - TFT LCD

Panel Type In-Plane Switching Technology

Aspect ratio 16:9

Viewable image dimensions

Diagonal 546.10 mm (21.5 inches)

Active Area

Horizontal 476.06 mm (18.74 inches) 527.04 mm (20.75 inches)

Vertical 267.79 mm (10.54 inches) 296.46 mm (11.67 inches)

Area 127484.10 mm²

(197.60 inches²)

Pixel pitch 0.248 mm x 0.248 mm 0.275 mm x 0.275 mm

Pixel per inch (PPI) 102 92

Viewing angle
Horizontal 178° (typical)
Vertical 178° (typical)
Brightness 250 cd/m² (typical)

Contrast ratio 1000 to 1 (typical)

Faceplate coating Anti-Glare with 3H hardness

Backlight LED edgelight system

Response Time (Gray to Gray) 8 ms (NORMAL mode)

5 ms (FAST mode)

Color depth 16.7 million colors

Color gamut 72% (CIE1931)

NOTE: Color gamut (typical) is based on CIE1976
(82%) and CIE1931 (72%) test standards.

Connectivity •1 HDMI port

•1 DP(in) port

•1 DP(out) port

•1 USB Type-C port

•2 USB 2.0 downstream ports (rear)

•2 USB 3.0 downstream ports (side)

Border width (edge of monitor to
active area)

Adjustability

5.62 mm (Top/Left/
Right)

19.99 mm (Bottom)

604.52 mm (23.8 inches)

156246.27 mm²
(242.18 inches²)

5.38 mm (Top/Left/
Right)

20.31 mm (Bottom)

About Your Monitor | 11

Height adjustable stand
Tilt
Swivel
Pivot

Dell Display Manager (DDM)
Compatibility

130 mm

-5° to 21°

-45° to 45°

-90° to 90°

Easy Arrange
and other key features

Security Security lock slot (cable lock sold separately)

Model P2719HC

Screen type Active matrix - TFT LCD

Panel Type In-Plane Switching Technology

Aspect ratio 16:9

Viewable image dimensions

Diagonal 686 mm (27 inches)

Active Area

Horizontal 597.88 mm (23.54 inches)

Vertical 336.31 mm (13.24 inches)

Area 201073.02 mm² (311.66 inches²)

Pixel pitch 0.3114 mm x 0.3114 mm

Pixel per inch (PPI) 81.59

Viewing angle
Horizontal 178° (typical)
Vertical 178° (typical)
Brightness 300 cd/m² (typical)

Contrast ratio 1000 to 1 (typical)

Faceplate coating Anti-Glare with 3H hardness

Backlight LED edgelight system

Response Time (Gray to Gray) 14 ms (typical)

8 ms (NORMAL mode)
5 ms (FAST mode)

Color depth 16.7 million colors

Color gamut 72% (CIE1931)

NOTE: Color gamut (typical) is based on CIE1976
(82%) and CIE1931 (72%) test standards.

12 | About Your Monitor

Connectivity •1 HDMI port

•1 DP(in) port

•1 DP(out) port

•1 USB Type-C port

•2 USB 2.0 downstream ports (rear)

•2 USB 3.0 downstream ports (side)

Border width (edge of monitor to
active area)

Adjustability

Height adjustable stand
Tilt
Swivel
Pivot

Dell Display Manager (DDM)
Compatibility

Security Security lock slot (cable lock sold separately)

6.0 mm (Top/Left/Right)

20.7 mm (Bottom)

130 mm

-5° to 21°

-45° to 45°

-90° to 90°

Easy Arrange
and other key features

Resolution Specifications

Horizontal scan range 30 kHz to 83 kHz (automatic)

Vertical scan range 56 Hz to 76 Hz (automatic)

Maximum preset resolution 1920 x 1080 at 60 Hz

Video input capabilities
(HDMI & DP playback)

480i, 480p, 576i, 576p, 720p, 1080i, 1080p

About Your Monitor | 13

Preset Display Modes

(kHz)

(Hz)

Vertical)

Display Mode Horizontal

Frequency

VESA, 640 x 480 31.5 60.0 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

IBM, 720 x 400 31.5 70.0 28.3 -/+

VESA, 800 x 600 37.9 60.0 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 6 7.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 900 60.0 60.0 108.0 +/+

VESA, 1920 x 1080 67. 5 60.0 148.5 +/+

Vertical
Frequency

Pixel Clock
(MHz)

Sync Polarity
(Horizontal/

MST Multi-Stream Transport (MST) Modes

MST Source Monitor Maximum number of external monitor that can be

supported

1920 x 1080/60 Hz

1920 x 1080/60 Hz 1 (Use USB Type-C)

3 (Use DP)

NOTE: Maximum external monitor resolution supported is 1920x1080 60Hz only.

Electrical Specifications

Model P2219HC/P2419HC

Video input signals •HDMI 1.4, 600 mV for each dierential line, 100 ohm

input impedance per dierential pair

•DisplayPort 1.2, 600 mV for each dierential line, 100
ohm input impedance per dierential pair

•USB Type-C, 600mV for each dierential line, 90
ohm input impedance per dierential pair

AC Input voltage/ frequency/
current

Inrush current •120 V: 40 A (Max.) at 0 °C (cold start)

14 | About Your Monitor

100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.5A (typical)

•240 V: 80 A (Max.) at 0 °C (cold start)

Model P2719HC

Video input signals •HDMI 1.4, 600 mV for each dierential line, 100 ohm

input impedance per dierential pair

•DisplayPort 1.2, 600 mV for each dierential line, 100
ohm input impedance per dierential pair

•USB Type-C, 600mV for each dierential line, 90
ohm input impedance per dierential pair

AC Input voltage/ frequency/
current

Inrush current •120 V: 30 A (Max.) at 0 °C (cold start)

100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.6A (typical)

•220 V: 60 A (Max.) at 0 °C (cold start)

Physical Characteristics

Model P2219HC P2419HC

Signal cable type •Digital: DisplayPort, 20 pins

•Digital: HDMI, 19 pins

•Digital: USB Type-C, 24 pins

Dimensions (with stand)

Height (extended) 472.04 mm (18.58 inches) 486.11 mm (19.14 inches)

Height (compressed) 353.42 mm (13.91 inches) 356.11 mm (14.02 inches)

Width 487.3 mm (19.19 inches) 537.8 mm (21.17 inches)

Depth 166.0 mm (6.54 inches) 166.0 mm (6.54 inches)

Dimensions (without stand)

Height 293.4 mm (11.55 inches) 322.15 mm (12.68 inches)

Width 487.3 mm (19.19 inches) 537.8 mm (21.17 inches)

Depth 41.3 mm (1.63 inches) 42.8 mm (1.69 inches)

Stand dimensions

Height (extended) 400.80 mm (15.78 inches) 400.80 mm (15.78 inches)

Height (compressed) 353.42 mm (13.91 inches) 353.42 mm (13.91 inches)

Width 206.0 mm (8.11 inches) 206.0 mm (8.11 inches)

Depth

Base 206.0 mm x 166.0 mm

Weight

Weight with packaging 6.43 kg (14.18 lb) 7.26 kg (16.01 lb)

Weight with stand assembly and
cables

166.0 mm (6.54 inches) 166.0 mm (6.54 inches)

206.0 mm x 166.0 mm

(8.11 inches x 6.54 inches)

4.99 kg (11,00 lb) 5.45 kg (12.02 lb)

(8.11 inches x 6.54 inches)

About Your Monitor | 15

Weight without stand assembly

3.05 kg (6.72 lb) 3.52 kg (7.76 lb)
(For wall mount or VESA mount
considerations - no cables)

Weight of stand assembly 1.64 kg (3.62 lb) 1.65 kg (3.63 lb)
Front frame gloss 2-4 (only front chin) 2-4 (only front chin)

Model P2719HC

Signal cable type •Digital: DisplayPort, 20 pins

•Digital: HDMI, 19 pins

•Digital: USB Type-C, 24 pins

Dimensions (with stand)

Height (extended) 524.3 mm (20.64 inches)

Height (compressed) 394.3 mm (15.52 inches)

Width 609.9 mm (24.01 inches)

Depth 185.0 mm (7.28 inches)

Dimensions (without stand)

Height 363.0 mm (14.29 inches)

Width 609.9 mm (24.01 inches)

Depth 42.8 mm (1.69 inches)

Stand dimensions

Height (extended) 418.4 mm (16.47 inches)

Height (compressed) 371.0 mm (14.61 inches)

Width 245.0 mm (9.65 inches)

Depth

Base

185.0 mm (7.28 inches)

245.0 mm x 185.0 mm (9.65 inches x 7.28 inches)

Weight

Weight with packaging 9.36 kg (20.64 lb)

Weight with stand assembly and

6.94 kg (15.30 lb)
cables

Weight without stand assembly

4.67 kg (10.30 lb)
(For wall mount or VESA mount
considerations - no cables)

Weight of stand assembly 1.93 kg (4.25 lb)
Front frame gloss 2-4 (only front chin)

16 | About Your Monitor

Environmental Characteristics

Model P2219HC P2419HC

Temperature

Operating 0°C to 40°C (32°F to 104°F)

Non-operating •Storage: -20 °C to 60 °C (-4 °F to 140 °F)

•Shipping: -20 °C to 60 °C (-4 °F to 140 °F)

Humidity

Operating 20% to 80% (non-condensing)

Non-operating •Storage: 10% to 90% (non-condensing)

•Shipping: 10% to 90% (non-condensing)

Altitude

Operating 5,000 m (16,404 ft) (maximum)

Non-operating 12,192 m (40,000 ft) (maximum)

Thermal dissipation •403 BTU/hour

(maximum)

•58 BTU/hour (typical)

Model P2719HC

Temperature

Operating 0°C to 40°C (32°F to 104°F)

Non-operating •Storage: -20 °C to 60 °C (-4 °F to 140 °F)

•Shipping: -20 °C to 60 °C (-4 °F to 140 °F)

Humidity

Operating 20% to 80% (non-condensing)

Non-operating •Storage: 10% to 90% (non-condensing)

•Shipping: 10% to 90% (non-condensing)

Altitude

Operating 5,000 m (16,404 ft) (maximum)

Non-operating 12,192 m (40,000 ft) (maximum)

Thermal dissipation •427 BTU/hour (maximum)

•89 BTU/hour (typical)

•407 BTU/hour

(maximum)

•62 BTU/hour (typical)

Compliant standards

ENERGY STAR Certified Monitor yes

EPEAT EPEAT Gold registered in the U.S. EPEAT registration

varies by country. See www.epeat.net for registration
status by country.

TCO Certified Displays yes

RoHS Compliant yes

About Your Monitor | 17

BFR/PVC free Monitor

yes

(excluding external cables)

Power Management Modes

If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor
can automatically reduce its power consumption when not in use. This is referred to as
power save mode*. If the computer detects input from the keyboard, mouse, or other input
devices, the monitor automatically resumes functioning. The following table shows the
power consumption and signaling of this automatic power saving feature.

P2219HC

VESA
Modes

Normal
operation

Active-off
mode

Switch off - - - Off Less than 0.3 W

Energy Star Power Consumption

P

ON

E

TEC

P2419HC

VESA
Modes

Normal
operation

Active-off
mode

Switch off - - - Off Less than 0.3 W

Horizontal
Sync

Vertical
Sync

Video Power Indicator Power Consumption

Active Active Active White 118 W (maximum)**

17 W (typical)

Inactive Inactive Off White

Less than 0.3 W***

(Glowing)

15.57 W

50.59 kWh

Horizontal
Sync

Vertical
Sync

Video Power Indicator Power Consumption

Active Active Active White 119 W (maximum)**

18 W (typical)

Inactive Inactive Off White

Less than 0.3 W***

(Glowing)

Energy Star Power Consumption

P

ON

E

TEC

18 | About Your Monitor

16.73 W

54.14 kWh

P2719HC

VESA
Modes

Normal
operation

Active-off
mode

Switch off

Horizontal
Sync

Vertical
Sync

Video Power Indicator Power Consumption

Active Active Active White 125 W (maximum)**

26 W (typical)

Inactive Inactive Off White

Less than 0.3 W***

(Glowing)

- -

- Off

Less than 0.3 W

Energy Star Power Consumption

P

ON

E

TEC

16.82 W

52.99 kWh

The OSD operates only in the normal operation mode. If you press any button in the active­off mode, one of the following message is displayed:

*Zero power consumption in OFF mode can only be achieved by disconnecting

the AC mains cable from the monitor.

**Maximum power consumption with maximum luminance.

***Test data is measured based on no USB-C cable attached condition.

This document is informational only and reflects laboratory performance. Your product may
perform differently, depending on the software, components and peripherals you ordered
and shall have no obligation to update such information. Accordingly, the customer should
not rely upon this information in making decisions about electrical tolerances or otherwise.
No warranty as to accuracy or completeness is expressed or implied.

Activate the computer and the monitor to gain access to the OSD.

NOTE: These monitors are ENERGY STAR certified.

NOTE:

PON: Power consumption of on mode as defined in Energy Star 7.0 version.

E

: Total energy consumption in kWh as defined in Energy Star 7.0 version.

TEC

About Your Monitor | 19