Dell P2418HZ User Guide

User’s Guide

Dell P2418HZ

Model No.: P2418HZ

Regulatory model: P2418HZc

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better

use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of

data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury or death.

_________________________

Information in this document is subject to change without notice.
© 2016 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission
of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft
and Windows are either trademarks or registered trademarks of Microsoft. Corporation in
the United States and/or other countries, Intel is a registered trademark of Intel Corporation
in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc.
ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an
ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR
guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the
entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary
interest in trademarks and trade names other than its own.

2016 - 12 Rev. A00

Contents

About your monitor ................................................................ 5

Package contents ....................................................................................... 5

Product features ......................................................................................... 7

Identifying parts and controls ..................................................................8

Monitor specifications ............................................................................. 12

Universal serial bus (USB) interface ......................................................22

Plug and play capability ..........................................................................25

LCD monitor quality and pixel policy ...................................................25

Maintenance guidelines ..........................................................................25

Setting up the monitor .........................................................26

Attaching the stand ..................................................................................26

Connecting your monitor ......................................................................28

Organizing cables ................................................................................... 30

Disconnecting the monitor stand .........................................................31

Wall mounting (optional) ........................................................................32

Operating your monitor ....................................................... 33

Power on the monitor .............................................................................33

Using the front panel controls ..............................................................33

Contents | 3

Using the on-screen display (OSD) menu ..........................................37

Setting up your monitor ......................................................................... 49

Using the Tilt, Swivel, and Vertical Extension .................................... 50

Operating the webcam cover shutter .................................................52

Installing the monitor IR Camera driver ..............................................52

Setting up Windows Hello ......................................................................54

Setting up the monitor webcam as default setting ...........................57

Setting up the monitor speaker as default setting ........................... 60

Troubleshooting .................................................................... 63

Self-test ......................................................................................................63

Built-in diagnostics ..................................................................................65

Common problems ................................................................................ 66

Product-specific problems ................................................................... 68

Universal serial bus (USB) specific problems ..................................... 69

Microsoft® Skype for Business® Specific Problems ....................... 69

Appendix ................................................................................. 71

FCC notices (U.S. Only) and other regulatory information ............. 71

Contacting Dell ......................................................................................... 71

4 | Contents

About your monitor

Package contents

Your monitor ships with the components shown below. Ensure that you have
received all the components and Contacting Dell if something is missing.

NOTE: Some items may be optional and may not ship with your monitor. Some

features or media may not be available in certain countries.

Monitor

Stand riser

Stand base

Power cable (varies by
country)

About your monitor | 5

VGA cable

DP Cable

USB 3.0 Upstream Cable
(Enables the USB Ports on
the Monitor)

Drivers and Documentation

Dell™ P1917S Monitor

DellTM SE2417HG Monitor

YHVN1A01

P/N YHVN1 Rev. A01
P/N Q70G19C170012B

April 2016
Made in China

Contents:

• Device drivers

• Quick Setup Guide

• User's Guide

• Dell Display Manager

Software

©

Dell P1917S/P1917SWh

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Drivers and Documentation

Dell™ P1917S Monitor

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P/N YHVN1 Rev. A00

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P/N Q70G19C170012A

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April 2016
Made in China

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Printed in China.
©2016 Dell Inc. All rights reserved.

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USB

USB

6

7

VGA

VGA

DP

DP

www.dell.com/support/monitors

Q41G78S170054A
(DELL P/N:1KCKM rev.A00)

Drivers and

∞

Documentation media

21°

5°

Quick Setup Guide

∞

Drivers and Documentation

Dell™ P1917S Monitor

Contents:

• Device drivers

• Quick Setup Guide

• User's Guide

• Dell Display Manager

YHVN1A00

Software

.

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Made in China

Safety and Regulatory

∞

Information

6 | About your monitor

Product features

The Dell P2418HZ flat panel display has an active matrix, Thin-Film Transistor (TFT),
Liquid Crystal Display (LCD), and LED backlight. The monitor features include:

P2418HZ:60.47 cm (23.8 inch) viewable area display (measured diagonally).

∞

1920 x 1080 resolution, plus full-screen support for lower resolutions.
Plug and play capability if supported by your system.

∞

Features built-in 2MP Full HD image sensor and dual IR LEDs with infrared

∞

camera at the top bezel for top notch video quality.
Comes with 2 x 5W integrated front-firing speakers and dual mic array with

∞

noise cancellation to provide a rich audio experience.
VGA, HDMI and DisplayPort connectivity.

∞

Equipped with 1 USB upstream port and 2x USB2.0/ 2x USB3.0 downstream

∞

ports (including 1x USB3.0 BC1.2 charging port).
On-Screen Display (OSD) adjustments for ease of set-up and screen

∞

optimization.
Software and documentation media includes an Information File (INF), Image

∞

Color Matching File (ICM), and product documentation.
Dell Display Manager Software (in the CD shipped with the monitor).

∞

Security-cable slot.

∞

Tilt,swivel,height and rotate adjustment capabilities.

∞

Removable stand and Video Electronics Standards Association (VESA™) 100 mm

∞

mounting holes for flexible mounting solutions.

0.3 W power consumption when in the sleep mode.

∞

Optimize eye comfort with a flicker-free screen and ComfortView feature which

∞

minimizes blue light emission.
Certified for Skype for Business.

∞

Certified for Windows Hello (Face Authentication) and supports Microsoft

∞

Cortana.

About your monitor | 7

Identifying parts and controls

Front View

1 2

Front panel controls

4 5 33

Label Description

1 Function buttons (For more information, see Operating your monitor)
2 Power on/off button (with LED indicator)
3 Microphone
4 Webcam cover shutter
5 Webcam (Full HD)

NOTE: For displays with glossy bezels the user should consider the placement of

the display as the bezel may cause disturbing reflections from surrounding light
and bright surfaces.

8 | About your monitor

Back View

1
2

3

4

5

Back View without monitor stand Back View with monitor stand

Label Description Use

1 VESA mounting holes (100 mm x 100

mm - behind attached VESA Cover)

2 Regulatory label Lists the regulatory approvals.
3 Stand release button Release stand from monitor.
4 Security lock slot Secures monitor with security

5 Barcode, serial number, and Service

Tag label

6 Cable management slot Use to organize cables by placing

Wall mount monitor using VESA­compatible wall mount kit (100 mm x
100 mm).

lock(sold separately).
Refer to this label if you need to

contact Dell for technical support.

them through the slot.

6

About your monitor | 9

Side View

1

2

Label Description Use

1 USB downstream port

2x USB 3.0
downstream port
(including 1x USB3.0
BC1.2 charging port)

2 Headphone-out /

Microphone-in combo
jack

Connect your USB device.
NOTE: To use this port, you must connect the

USB cable (shipped with your monitor) to the
USB-upstream port on the monitor and to your
computer.

Connect the headset.

10 | About your monitor

Bottom View

6

Label Description Use

1 Power port Connect the power cable.
2 HDMI port Connect your computer with HDMI cable(optional).

3 DP port Connect your computer to the monitor using a DP

4 VGA port Connect your computer with VGA cable.

5 USB connector (x2

downstream, x1
upstream)

6 Stand lock feature To lock the stand to the monitor using a M3 x 6mm

1

Bottom view without monitor stand

2

cable.

Connect the USB cable that came with your monitor
to the computer. Once the cable is connected, you
can use the USB connectors on the rear side and
bottom side of the monitor.

screw (screw not included).

3

4 5

About your monitor | 11

Monitor specifications

Model P2418HZ

Screen type Active matrix - TFT LCD
Panel type In-Plane Switching Technology
Viewable image
Diagonal

Horizontal, Active Area

Vertical, Active Area

Area
Pixel pitch 0.2745 mm x 0.2745 mm
Pixel per inch (PPI) 93
Viewing angle (vertical /

horizontal)

Brightness 250 cd/m² (typical)
Contrast ratio 1000: 1 (typical)

Aspect ratio 16:9
Display screen coating Anti-glare with 3H hardness
Backlight White LED edgelight system
Response time 6 ms (gray to gray)
Color depth 16.7 million colors
Color support 83% (CIE 1976), 72% (CIE 1931)
Built-in devices USB 3.0 super-speed hub (with 1x USB 3.0 upstream

Dell Display Manager
compatibility

604.70 mm (23.80 in)

527.04 mm (20.75 in)

296.46 mm (11.67 in)

1562.46 cm2 (242.15 in2)

178° (vertical) typical

178° (horizontal) typical

8 Million: 1 (Dynamic)

port, 2x USB 3.0 downstream ports and 2x USB2.0
downstream ports, including 1x USB 3.0 BC1.2 charging
port)

Yes

12 | About your monitor

Connectivity 1xDP (ver 1.2)

1xHDMI (ver 1.4)

1xVGA

1xUSB3.0 port - Upstream

2xUSB3.0 port - Side

2xUSB2.0 port - Bottom

1xHeadphone-out / Microphone-in combo jack

Border width (edge of
monitor to active area)

19.8mm (Top)

11.4mm(Left/Right)

43.3mm(Bottom)
Security Security lock slot (cable lock sold separately)
Adjustability Height adjustable stand (125mm)

Tilt (-5°/+21°)

Swivel (-45°/+45°)

Pivot (90°)

About your monitor | 13

Resolution specifications

Model P2418HZ

Horizontal scan
range

Vertical scan
range

Maximum preset
resolution

30 kHz to 83 kHz (automatic)

56 Hz to 76 Hz (automatic)

1920 x 1080 at 60 Hz

Supported video modes

Model P2418HZ

Video display capabilities (VGA,
HDMI & DP playback )

480i, 480p, 576i, 576p, 720p, 1080i, 1080p

Preset display modes

Display Mode Horizontal

Frequency

(kHz)

VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 60.0 25.2 -/­VESA, 640 x 480 37.5 75.0 31.5 -/­VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/­VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 900 60.0 60.0 108.0 +/+

VESA, 1920 x 1080 67.5 60.0 148.5 +/+

Vertical

Frequency

(Hz)

Pixel Clock

(MHz)

Sync Polarity
(Horizontal /

Vertical)

14 | About your monitor

Electrical specifications

Model P2418HZ

Video input signals

AC input voltage/frequency/
current

Inrush current

Analog RGB, 0.7 Volts +/-5%, positive polarity at 75

∞

ohm input impedance
HDMI 1.4, 600mV for each differential line,100 ohm

∞

input impedance per differential pair
DisplayPort 1.2, 600mV for each differential line,

∞

100 ohm input impedance per differential pair

100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz /

1.5A (typical)
120 V: 30 A (Max.) at 0°C (cold start)

∞

240 V: 60 A (Max.) at 0°C (cold start)

∞

Webcam – microphone specifications

Lens Field of view 77.5° for 1920 x 1080

Focus mode Fixed Focus
Focus area 22 cm~Infinity
Focusing distance

(normal mode)

Image Sensor Active array size 2.12 mega-pixel
Video

Specification

Audio

Specification
Interface USB 2.0 High Speed

Power Supply 3.3 volts +/- 5%

Video frame rate 1920 x 1080 (Full HD)- up to 30 frames

Microphone type Omni-directional digital microphone x 2

50 cm

per second
640 x 480 (VGA) and below - up to 30

frames per second

Speaker specifications

Model P2418HZ
Speaker 2 x 5.0 W

Frequency
Response

Operating
Temperature

200 Hz - 20 kHz

-25 °C ~ 70 °C

About your monitor | 15

Physical characteristics

Model P2418HZ

Signal cable type

Dimensions (with stand)

Height (extended) 500.6 mm (19.71 in)
Height (compressed) 375.6 mm (14.79 in)
Width 549.8 mm (21.65 in)
Depth 180.0 mm (7.09 in)

Dimensions (without stand)

Height 359.6 mm (14.16 in)
Width 549.8 mm (21.65 in)
Depth 51.1 mm (2.01 in)

Stand dimensions

Height (extended) 401.5 mm (15.87 in)
Height (compressed) 354.4 mm (13.95 in)
Width 242.6 mm (9.55 in)
Depth 180.0 mm (7.09 in)

Weight

Weight with packaging 8.25 kg (18.18 lb)
Weight with stand assembly

and cables
Weight without stand assembly

(no cables)
Weight of stand assembly 1.96 kg (4.32 lb)
Front-frame gloss 2 - 4

Digital: detachable, HDMI, 19 pins.

∞

Digital: detachable, DP, 20 pins.

∞

Analog: detachable, D-Sub, 15 pins

∞

Universal Serial Bus: USB, 9 pins

∞

6.12 kg (13.49 lb)

3.60 kg (7.93 lb)

Environmental characteristics

Model P2418HZ

Compliant Standards

16 | About your monitor

Energy Saver feature for Energy Star certified Monitor
EPEAT Gold registered in the U.S. EPEAT registration varies by country.
See www.epeat.net for registration status by country.
TCO-certified display
BFR/PVC- Free monitor (excluding external cables)
Energy Gauge shows the energy level being consumed by the monitor in real time

Temperature

Operating 0°C to 40°C (32°F to 104°F)
Non-operating

Humidity

Operating 20% to 80% (non-condensing)
Non-operating

Altitude

Operating (maximum) 5,000 m (16,400 ft)
Non-operating (maximum) 12,192 m (40,000 ft)

Thermal dissipation

Storage: -20°C to 60°C (-4°F to 140°F)

∞

Shipping: -20°C to 60°C (-4°F to 140°F)

∞

Storage: 10% to 90% (non-condensing)

∞

Shipping: 10% to 90% (non-condensing)

∞

218.52 BTU/hour(maximum)

∞

64.87 BTU/hour(typical)

∞

Power management modes

If you have VESA's DPM™ compliance display card or software installed in your PC,
the monitor can automatically reduce its power consumption when not in use. This
is referred to as Power Save Mode*. If the computer detects input from the keyboard,
mouse or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.

* Zero power consumption in off mode can only be achieved by disconnecting the
main cable from the monitor.

About your monitor | 17

VESA

Modes

Normal
operation

Active-off
mode

Switch off - - - Off Less than 0.3 W

Horizontal

Sync

Active Active Active White 64 W (maximum)**

Inactive Inactive Blanked White

Vertical

Sync

Video Power

Indicator

(Glowing )

Power

Consumption

19 W (typical,
without USB load)

Less than 0.3 W

Energy Star Power Consumption

P

on

E

TEC

17.1 W
54 kWh

** Maximum power consumption with max luminance.

This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making
decisions about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.

The OSD functions only in the normal operation mode. When any button is pressed
in the Active-off mode, the following message will be displayed:

Dell

P2418HZ

?

No VGA signal from your device.

Press any key on the keyboard or move the mouse to wake it up.

If there is no display, press the monitor button again to select

the correct input source.

Activate the computer and the monitor to gain access to the OSD.

NOTE: This monitor is ENERGY STAR-compliant.

NOTE:

P

: Power consumption of on mode as defined in Energy Star 7.0 version.

on

E

: Total energy consumption in kWh as defined in Energy Star 7.0 version.

TEC

18 | About your monitor

Pin assignments

VGA connector

Pin Number 15-pin Side of the Connected Signal Cable

1 Video-Red

2 Video-Green

3 Video-Blue

4 GND

5 Self-test

6 GND-R

7 GND-G

8 GND-B

9 Computer 5V/3.3V

10 GND-sync

11 GND
12 DDC data

13 H-sync

14 V-sync
15 DDC clock

About your monitor | 19

HDMIconnector

Pin Number 19-pin Side of the Connected Signal Cable

1 T.M.D.S. Data 2+

2 T.M.D.S. Data 2 Shield

3 T.M.D.S. Data 2-

4 T.M.D.S. Data 1+
5 T.M.D.S. Data 1 Shield

6 T.M.D.S. Data 1 -

7 T.M.D.S. Data 0+

8 T.M.D.S. Data 0 Shield

9 T.M.D.S. Data 0-

10 T.M.D.S. Clock +

11 T.M.D.S. Clock Shield

12 T.M.D.S. Clock -

13 CEC

14 Reserved (N.C. on device)

15 SCL

16 SDA

17 DDC/CEC Ground

18 +5V Power

19 Hot Plug Detect

20 | About your monitor

DisplayPort connector

Pin Number 20-pin Side of the Connected Signal Cable

1 ML3 (n)
2 GND
3 ML3 (p)
4 ML2 (n)
5 GND
6 ML2 (p)
7 ML1 (n)
8 GND

9 ML1 (p)
10 ML0 (n)
11 GND
12 ML0 (p)
13 GND
14 GND
15 AUX (p)
16 GND
17 AUX (n)
18 Hot Plug Detect
19 Re-PWR

20 +3.3 V DP_PWR

About your monitor | 21

Universal serial bus (USB) interface

This section gives you information about the USB ports that are available
on the monitor.

NOTE: This monitor is Super-Speed USB 3.0 and High-Speed USB 2.0

compatible.

Transfer Speed Data Rate Power Consumption*

Super-speed 5 Gbps 4.5 W (Max, each port)

High speed 480 Mbps 4.5 W (Max, each port)

Full speed 12 Mbps 4.5 W (Max, each port)

Transfer Speed Data Rate Power Consumption

High speed 480 Mbps 2.5 W (Max, each port)

Full speed 12 Mbps 2.5 W (Max, each port)

Low speed 1.5 Mbps 2.5 W (Max, each port)

*Up to 2A on USB downstream port (port with lightning icon) with BC1.2

compliance devices or normal USB devices.

USB 3.0 upstream connector

Pin Number 9-pin Side of the Connector

1 VCC

2 D-

3 D+

4 GND

5 SSTX-

6 SSTX+

22 | About your monitor