Dell OptiPlex DCNE Reference Manual

Dell™ OptiPlex™ 760

Setup and Quick Reference Guide

This guide provides a features overview, specifications, and quick setup,

software, and troubleshooting information for your computer. For more

information about your operating system, devices, and technologies, see

the Dell Technology Guide at support.dell.com.

Models DCSM, DCNE, DCCY, and DCTR

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

Macrovision Product Notice

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

Windows® operating systems are not applicable.

____________________

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, OptiPlex, and DellConnect are trademarks of Dell Inc.;

Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; Intel, Core, Celeron, and Pentium are registered trademarks of Intel Corporation in the U.S. and other

countries; Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Models DCSM, DCNE, DCCY, and DCTR

September 2008 P/N H698D Rev. A00

Contents

1 About Your Computer. . . . . . . . . . . . . . . . . 7

Desktop — Front View. . . . . . . . . . . . . . . . . . . 7

Desktop — Back View

Desktop — Back Panel Connectors

Mini Tower — Front View

Mini Tower — Back View

Mini Tower — Back Panel Connectors

Small Form Factor — Front View

Small Form Factor — Back View

. . . . . . . . . . . . . . . . . . 8

. . . . . . . . . . . . 9

. . . . . . . . . . . . . . . . 10

. . . . . . . . . . . . . . . . 11

. . . . . . . . . 12

. . . . . . . . . . . . 13

. . . . . . . . . . . . 14

Small Form Factor — Back Panel Connectors

Ultra Small Form Factor — Front View

Ultra Small Form Factor — Back View

. . . . . . . . . 15

. . . . . 14

Ultra Small Form Factor — Back Panel Connectors

. . . . . . . . . . . . . . . . . . . . . . . . 16

Contents 3

2 Setting Up Your Computer . . . . . . . . . . . 17

Quick Setup . . . . . . . . . . . . . . . . . . . . . . . 17

Connecting the AC Power Adapter (Ultra Small Form Factor Only)

Ultra Small Form Factor Cable Cover (Optional)

. . . . . . . . . . . . . . . . . . . . . . 25

. . . . . . . . . . . . . . . . . . 23

Installing Your Computer in an Enclosure

Connecting to the Internet

. . . . . . . . . . . . . . . . 28

Setting Up Your Internet Connection

Transferring Information to a New Computer

Microsoft System

Microsoft Windows

Windows Vista® Operating

. . . . . . . . . . . . . . . . . . . . . . . . 30

XP . . . . . . . . . . . . . . 30

. . . . . . . . 26

. . . . . . . . 28

. . . . . . 30

3 Specifications . . . . . . . . . . . . . . . . . . . . 35

4 Troubleshooting

Using the Hardware Troubleshooter. . . . . . . . . . . 45

. . . . . . . . . . . . . . . . . . . 45

4 Contents

Tips

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Power Problems

Memory Problems

Lockups and Software Problems

Dell Technical Update Service

Dell Diagnostics

. . . . . . . . . . . . . . . . . . 46

. . . . . . . . . . . . . . . . . 47

. . . . . . . . . . 48

. . . . . . . . . . . 49

. . . . . . . . . . . . . . . . . . . 50

5 Reinstalling Software . . . . . . . . . . . . . . . 53

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Identifying Drivers

Reinstalling Drivers and Utilities

Restoring Your Operating System

Using Microsoft

Using Dell Factory Image Restore

Using the Operating System Media

. . . . . . . . . . . . . . . . . 53

. . . . . . . . . . 54

. . . . . . . . . . . . 56

Windows® System Restore . . . 57

. . . . . . . . . 58

. . . . . . . . 60

6 Finding Information . . . . . . . . . . . . . . . . . 63

7 Getting Help

Obtaining Assistance . . . . . . . . . . . . . . . . . . 65

Technical Support and Customer Service

DellConnect™

. . . . . . . . . . . . . . . . . . . . . . . 65

. . . . . 66

. . . . . . . . . . . . . . . . . . . . 66

Online Services

AutoTech Service

Automated Order-Status Service

Problems With Your Order

Product Information

Returning Items for Warranty Repair or Credit

Before You Call

Contacting Dell

. . . . . . . . . . . . . . . . . . . 66

. . . . . . . . . . . . . . . . . . 67

. . . . . . . . . . 67

. . . . . . . . . . . . . . . . 67

. . . . . . . . . . . . . . . . . . . 68

. . . . . 68

. . . . . . . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . . . . . . . . . 71

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Contents 5

6 Contents

About Your Computer

Desktop — Front View

1 optical drive 2 optical-drive eject button

3 USB 2.0 connectors (2) 4 hard-drive activity light

5 power button, power light 6 diagnostic lights (4)

7 network-connectivity light 8 microphone connector

9 headphone connector 10 optional floppy drive eject button

11 floppy drive or Media Card

Reader (optional)

About Your Computer 7

Desktop — Back View

1 expansion-card slots (3) 2 air vent

3 cover release latch 4 padlock rings

5 power connector 6 back-panel connectors

8 About Your Computer

Desktop — Back Panel Connectors

11 9

1 parallel connector 2 serial connector

3 link-integrity light 4 network connector

5 network-activity light 6 line-out connector

7 line-in connector 8 USB 2.0 connectors (6)

9 VGA video connector 10 eSATA connector

11 DisplayPort connector

About Your Computer 9

Mini Tower — Front View

1 optical drive 2 optical-drive eject button

3 optional optical drive bay 4 floppy drive or Media Card Reader

5 optional floppy drive eject button 6 USB 2.0 connectors (2)

7 hard-drive activity light 8 power button, power light

9 diagnostic lights (4) 10 headphone connector

11 microphone connector 12 network-connectivity light

(optional)

10 About Your Computer

Mini Tower — Back View

1 power connector 2 back-panel connectors

3 expansion-card slots (4) 4 air vent

5 padlock rings 6 cover release latch

About Your Computer 11

Mini Tower — Back Panel Connectors

11 9

1 parallel connector 2 serial connector

3 link-integrity light 4 network connector

5 network-activity light 6 line-out connector

7 line-in connector 8 USB 2.0 connectors (6)

9 VGA video connector 10 eSATA connector

11 DisplayPort connector

12 About Your Computer

Small Form Factor — Front View

1 optical drive 2 optical-drive eject button

3 USB 2.0 connectors (2) 4 network-connectivity light

5 diagnostic lights (4) 6 hard-drive activity light

7 power button, power light 8 microphone connector

9 headphone connector 10 optional floppy drive eject button

11 floppy drive or Media Card Reader

(optional)

About Your Computer 13

Small Form Factor — Back View

11 9

1 padlock rings 2 cover release latch

3 power connector 4 back-panel connectors

5 expansion-card slots (2)

Small Form Factor — Back Panel Connectors

1 parallel connector 2 serial connector

3 link-integrity light 4 network connector

5 network-activity light 6 line-out connector

7 line-in connector 8 USB 2.0 connectors (6)

9 VGA video connector 10 eSATA connector

11 DisplayPort connector

14 About Your Computer

Ultra Small Form Factor — Front View

1 USB 2.0 connectors (2) 2 microphone connector

3 hard drive activity light 4 power button, power light

5 air vents 6 optical-drive eject button

7 optical drive 8 headphone connector

9 air vents

Ultra Small Form Factor — Back View

1 diagnostic lights (4) 2 cover release knob

3 security cable slot 4 back-panel connectors

5 power connector 6 air vent

About Your Computer 15

Ultra Small Form Factor — Back Panel

Connectors

1 parallel connector 2 link-integrity light

3 network connector 4 network-activity light

5 line-out connector 6 line-in connector

7 USB 2.0 connectors (5) 8 serial connector

9 DVI video connector 10 power connector

11 diagnostic lights (4)

16 About Your Computer

Setting Up Your Computer

CAUTION: Before you begin any of the procedures in this section, read the safety

information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

Quick Setup

NOTE: Some devices may not be included if you did not order them.

Connect the monitor using only one of the following cables or adapters:

• Blue VGA cable

• DisplayPort cable

• DisplayPort to DVI adapter

• White DVI cable

• Dual monitor Y-adapter cable

NOTE: The desktop, mini-tower, and small form factor computers natively support

either a VGA or a DisplayPort connection.

NOTE: The ultra small form factor computer natively supports a DVI-I connection

only.

Setting Up Your Computer 17

18 Setting Up Your Computer

Setting Up Your Computer 19

20 Setting Up Your Computer

Connect a USB device, such as a keyboard or mouse.

NOTICE: Ensure that you connect the network cable to the connector identified

with the icon shown in the following illustration.

Connect the network cable.

NOTICE: Ensure that you connect the modem to the connector identified with the

icon shown in the following illustration.

Connect the modem (optional).

Setting Up Your Computer 21

Connect the power cable(s).

NOTE: If you are using an ultra small form factor computer, see "Connecting

the AC Power Adapter (Ultra Small Form Factor Only)" on page 23.

22 Setting Up Your Computer

Press the power buttons on the monitor and the computer.

Connect to your network.

Connecting the AC Power Adapter (Ultra Small Form Factor Only)

Connect the AC power adapter to the power connector on the back of the computer. Ensure that the latch clicks into place for a secure connection.

Connect one end of the AC power cable to the power adapter.

CAUTION: If your power adapter cable has a green

grounding wire, do not permit contact between the green grounding wire and power leads because electrical shock, fire, or damage to your computer can occur.

If your AC power cable has a green grounding wire for connection to an electrical outlet, connect the metal grounding connector to the grounding source (often a screw) on the outlet (see the following illustration):

Loosen the grounding source.

Slide the metal grounding connector behind the grounding source, and then tighten the grounding source.

Setting Up Your Computer 23

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