Dell Optiplex 960 User Manual
TM
DELL
TM
OPTIPLEX 960
TECHNICAL GUIDEBOOK
INSIDE THE OPTIPLEX 960
TABLE OF CONTENTS
OV E RV I EW
MA R KE T IN G S Y ST E M C O N FI G UR A TI O NS
DE T AI L ED EN G IN E ER I NG S P E CI F I C A TI O N S
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DELL OPTIPLEX 960
Professional users seeking a sophisticated, powerful desktop need to look no further than the OptiPlex 960. The stylish new
OptiPlex 960 delivers advanced technologies to tackle any challenge without missing a beat. Available with top-of-the-line
processors, generous memory options, native support for dual high-resolution displays, and a diskless option to support
flexible computing environments are just a sampling of the built-in productivity options available. Protect systems and data
with your choice of leading-edge hardware and software security options. Rest easy knowing IT professionals will have the
system management tools they need, with the global Dell service and support options to cover systems from acquisition to
asset retirement. Performance at the OptiPlex 960 level is just one of the reasons Dell is a world leader in business
desktops—and why OptiPlex is the easiest choice you’ll make today.
OPTIPLEX MEANS BUSINESS
The OptiPlex 960 delivers serious performance in a scalable platform you can build a business on:
Long-range planning support with up to a 24-month lifecycle, stable images, and managed transitions
Horsepower for your users' demanding applications with options including the Intel® Core™2 Quad Processor
Advanced manageability tools for IT, including next generation Intel® vPro™ technology
Smaller redesigned chassis including a space saving all-in-one option
OPTIPLEX SECURITY
From hardware to software, from local to remote, The OptiPlex 960 gives you the power to choose your level of security:
Isolate system threats and protect your network infrastructure with Intel® vPro™ client isolation features
Protect sensitive data with optional full disk encryption hard drives
Built-in TPM helps protect the network from unauthorized access, while enabling multi-factor authentication via optional Smart Card
Reader and/or fingerprint reader (note, TPM may not be available in all countries)
OPTIPLEX IS EASY TO OWN
Productivity meets manageability in the OptiPlex 960, with a suite of highly customizable, global service and support options
throughout the PC lifecycle. For users and IT professionals alike, the OptiPlex 960 is easy to own, enabling:
Remote system diagnosis and repair, reducing desk-side visits with Intel® vPro™ technology
Faster repairs for users with Intel® vPro™ Fast Call for Help Technology enabling end-user initiated remote support
Ease of deployment with the OptiPlex 960’s support for integrated wireless networking
Time-saving tool-less cover removal for access to tool-less internal components
OPTIPLEX GETS GREEN
Dell is committed to being the greenest PC company on the planet. And the OptiPlex 960 delivers:
Help reduce power consumption—and cost— with Dell’s power supply, which is up to 88% efficient
Enjoy a quieter workplace with Dell’s ultra-silent QuietKit noise-reduction solution
Reduced environmental impact with systems built with 10% post-consumer recycled content (Available for units built after December,
2008)
Minimize power usage with Dell EnergySmart power management technology
Environmental sensitivity with the OptiPlex 960’s Energy Star, EPEAT-Gold, TCO, and Blue Angel certification
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MI N I T OW E R C OM P UT E R ( MT ) V I EW
FRONT VIEW
Hard Drive Activity
1
Light
2 Link Integrity Light 8
3 Wi-FI Light (optional) 9
4 Diagnostic Lights 10
Power Button,
5
Power Lights
6 Optical Drive 12 Microphone Connector
Optical Eject Button
7
Drive
Optical Drive Filler
Panel
Flex Bay (for optional
floppy drive or memory
card reader)
USB 2.0 Connectors
(4)
11 Headphone Connector
BACK VIEW
Power Supply Built in
1
Self Test Button
Power Supply Status
2
Light
Cover-release latch
and padlock ring
3
(security screw
optional)
4 Security Cable Slot
5
6 Back-panel Connectors
7
Power Cable
Connector
Expansion-card Slots
(4)
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MI N I T OW E R C OM P UT E R ( MT ) V I EW (C O NT . )
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector 9
3 Serial Connector 10 USB 2.0 Connectors (6)
4 Link Integrity Light 11 VGA Connector
Network Adapter
5
Connector
6 Network Activity Light 13 DisplayPort Connector
Wireless Network
7
Adapter (optional)
SYSTEM BOARD
Wireless Card
1
Connector
Thermal Sensor
2
Connector
Internal Speaker
3
Connector (INT SPKR1)
4 Fan (FAN_CPU) 15
Processor
5
Connector (CPU)
Processor Power
6
Connector
(12VPOWER)
Line-in/Microphone
Connctor
12 eSATA Connector
PS/2 Keyboard
14
Connector
SATA Drive
12
Connectors (4)
Internal USB Flex Bay
13
Connector
BIOS/RTC Reset
14
Jumper Pins
Intrusion Switch
Connector
(INTRUDER)
PCI Express x16
16
Connector (SLOT1)
PCI Connector
17
(SLOT2, SLOT3)
Memory Module
7
Connectors (4)
Password Reset Pins
8
(PSWD)
System Status LEDs
9
Panel Connector
Front Panel
10
Connectors (3)
Power Connector
11
(POWER)
PCIe x1 Connector
18
(SLOT4)
19 RTC Battery
20 Serial Connector
Floppy Disk Connector
21
(DSKT2)
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DE S KT O P C OM P UT E R ( DT ) V I EW
FRONT VIEW
Power Button,
1
Power Light
2 5.25” Drive Bay 7 Microphone Connector
3 Headphone Connector 8 3.5” Drive Bay
4 USB 2.0 Connectors (2) 9 Diagnostic Lights
5 Dell Badge
6 Bezel
BACK VIEW
Expansion
1
card slots (4)
Power Supply Built in
2
Self Test Button
Power Supply Status
3
Light
Cover-release Latch
and Padlock Ring
4
(security screw
optional)
5 Security Cable Slot
6 Power Connector
7 Back-panel Connectors
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DE S KT O P C OM P UT E R ( DT ) V I EW (C O NT . )
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector 9
3 Serial Connector 10 USB 2.0 Connectors (6)
4 Link Integrity Light 11 VGA Connector
Network Adapter
5
Connector
6 Network Activity Light 13 DisplayPort Connector
Wireless Network
7
Adapter (optional)
SYSTEM BOARD
Fan Connector
1
(FAN_CPU)
Processor
2
Connector (CPU)
Processor Power
3
Connector
(12VPOWER)
Memory Module
Connectors (DIMM_1,
4
DIMM_2, DIMM_3,
DIMM_4)
5 SATA Connectors (3) 17
Password Jumper
6
(PSWD)
Internal USB Connector
7
(FLEX_USB)
Line-in/Microphone
Connctor
12 eSATA Connector
PS/2 Keyboard
14
Connector
PCI Express x16
13
Connector (SLOT1)
PCI Connector
14
(SLOT2)
PCI Connector
15
(SLOT3)
PCI Express x1
16
Connector (SLOT4)
RTC Reset Jumper
Pins
Battery Socket
18
(BATTERY)
Riser Connector (uses
19
PCI-E port/SLOT1 and
PCI port/SLOT2)
Service Mode Jumper
8
(SERVICE_MODE)
Power Connect
9
(POWER)
Front Panel Connector
10
(FRONTPANEL)
11 Serial Connector 23
Intrusion Switch
12
Connector (INTRUDER)
20
21
22
Floppy Connector
(DSKT)
Internal Speaker
(INT_SPKR)
Connector for Optional
Wireless Card
Front Panel Thermal
Sensor
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SM A LL FO R M F AC T OR C O MP U TE R ( S FF ) V I EW
FRONT VIEW
Power Button,
1
Power Light
2 5.25” Drive Bay 7 Microphone Connector
3.5” Flex Bay for Floppy
3
Drive (optional) or
Media Card (optional)
4 Dell Badge 9 Diagnostic Lights
5 Bezel
6 Headphone Connector
8 USB 2.0 Connectors (2)
BACK VIEW
1 Expansion card slots (2) 5 Security Cable Slot
Power Supply Check
2
Button
Power Supply Check
3
Light
Cover-release Latch
and Padlock Ring
4
(security screw
optional)
6 Power Cable Connector
7 Back-panel Connectors
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SM A LL FO R M F AC T OR C O MP U TE R ( S FF ) V I EW ( C O NT . )
BACK PANEL CONNECTORS
1
PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector 9
3 Serial Connector 10 USB 2.0 Connectors (6)
4 Link Integrity Light 11 VGA Connector
Network Adapter
5
Connector
6 Network Activity Light 13 DisplayPort Connector
Wireless Network
7
Adapter (optional)
SYSTEM BOARD
Fan Connector
1
(FAN_CPU)
Processor Connector
2
(CPU)
Processor Power
3
Connector
(12VPOWER)
Memory Module
Connectors (DIMM_1,
4
DIMM_2, DIMM_3,
DIMM_4)
Line-in/Microphone
Connctor
12 eSATA Connector
PS/2 Keyboard
14
Connector
12 Serial Port Connector
Intrusion Switch
13
Connector
(INTRUDER)
Front Panel Thermal
14
Sensor Cable
Connector
Real Time Clock Reset
15
(RTCRST)
Password Jumper Pins
5
(PSWD)
SATA Drive
6
Connectors (3)
Internal (FlexBay)
7
USB Connector
Service Mode
8
Jumper Pins
Front-panel Connector
9
(FRONTPANEL)
Power Connector
10
(POWER)
PSU Thermal Sensor
11
Connector
PCI Express x16
16
Connector (SLOT1)
PCI Connector
17
(SLOT2)
Battery Socket
18
(BATTERY)
Hard Drive Fan
19
Connector (FAN_HDD)
Floppy Drive
20
Connector (DSKT)
21 Internal Speaker
Connector for Optional
22
Wireless Card
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MARKETING SYSTEM CON FI GURATIONS
NO T E: Of fe r i ng s ma y va r y b y re g i o n. Fo r mo re in f o r ma t i on re g a rd i ng th e co n f i g u ra t io n of yo ur co m p u te r , c l i ck
S t a rt > H el p a n d S up p or t a n d s e l e c t t he op t i on to vi ew in f o rm a ti o n a b ou t y o u r co m pu t e r.
OP E RA T IN G S Y ST E M
NO T E: On e of t h e f o ll o w in g O p er a ti n g S ys t em s wi ll be p re i ns t al l ed .
Windows Vista® operating system
Windows XP® operating system
Other
OS Media Support
CH I PS E T
Chipset
Non-volatile memory on chipset
BIOS Configuration SPI (Serial Peripheral Interface) 64Mbit (8MB) located at SPI_FLASH on chipset
TPM 1.2 Security Device (Trusted Platform Module)1 16KB located at TPM1P2 on chipset
NIC EEPROM
MT DT SFF
Windows Vista® SP1 Business (32 and 64 bit),
Windows Vista® SP1 Ultimate (32 bit),
Windows® XP Professional SP3 via Windows®
Vista Business Downgrade Rights (32 bit)
FreeDOS for (n-series),
X X X
MT DT SFF
Intel Q45 Express Chipset w/ICH10DO
LOM configuration contained within SPI_FLASH –
no dedicated LOM EEPROM
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
PR O CE S SO R
NO T E: Gl o ba l St an d a rd P r od u c t s ( G SP ) a r e a su bs e t of De ll ' s re l at i o n s hi p p r o du c ts t h at a r e ma na g e d fo r
av a il a b il i ty an d s y n ch r o ni ze d t ra n s it io n s on a wo r l dw id e ba s i s. Th ey en s u re t he sa m e pl a t fo r m is a va i la b l e fo r
p u r ch a se gl o b a l l y . T hi s al l o w s cu st o m er s t o r e d uc e t h e n u mb e r o f c o nf i gu r a ti o ns m a na g e d o n a w or l dw i d e
b a s is , th er e b y r ed u ci n g t he i r c os t s. Th e y a l so en a bl e c o mp a ni e s t o i m pl e m e n t g l ob a l I T s ta n da r d s b y lo c ki n g i n
sp e ci f ic p r o d u ct c o n f i g u ra t io n s w o rl d wi d e. T h e f o l l o w i n g G S P p r oc e s so r s i d en t if i ed b el o w w i ll b e m a d e
av a il a b le t o De l l c us t o m e rs .
NO T E: Pr o c es s or nu m be r s a r e n ot a m ea s u re of pe r fo r ma n ce .
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Intel Quad Core processors
Intel Core 2 Quad Q9650/3.00GHz,12M,1333FSB X-GSP X-GSP X-GSP
Intel Core 2 Quad Q9550/2.83GHz,12M,1333FSB X-GSP X-GSP X-GSP
Intel Core 2 Quad Q9450/2.66GHz, 12M, 1333FSB X X X
Intel Core 2 Quad Q9400/2.66GHz,6M,1333FSB X X X
Intel Dual Core processors
Intel Core 2 Duo E8600/3.33GHz, 6M, 1333FSB X-GSP X-GSP X-GSP
Intel Core 2 Duo E8500/3.16GHz,6M,1333FSB X-GSP X-GSP X-GSP
Intel Core 2 Duo E8400/3.0GHz,6M,1333FSB X-GSP X-GSP X-GSP
Intel Core 2 Duo E8300/2.83GHz, 6M,1333FSB X X X
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
AD V AN C ED SY S TE M M A NA GE A BI L IT Y M O DE S
NO T E: Ha rd w ar e m an a g e me n t mo d e op t io n s al lo w yo u to se l e c t th e ri g ht sy s te m s m a n ag e me n t f e a tu r e su pp o rt
fo r yo u r en t er p ri s e. D e l l ’ s i n no v a t i ve a p pr o ac h t o s ca l ab l e r e m ot e cl i en t m a n ag e m en t of f er s yo u a ch o i ce of
b u i lt - in ha r d w a r e m an a g e m en t c a p ab il i ti e s a c ro s s p l a t fo r m o ff e r i n g s.
Th e l at e st g e ne r at i o n o f I n t el® vP r o™ t e ch n o lo g y p r ov i de s t he c a p a b il i ty t o m a n ag e yo u r i n s ta l l b a se o f
s y s te m s r eg a r dl e s s of th e p o we r s t a te o r h a r dw a re fu n c ti o na l i t y of th e s ys te m .
Th i s f un c t io n al i t y al l ow s I T to ad d re s s m an y i s s u e s r e m o t el y ra t he r t h an ha v i ng to ph ys ic a ll y vi si t sy s te m s.
Th e O p t iP l ex 96 0 s u pp o rt s t h e l a te st g en e r a t io n o f I n te l® v P ro ™ t e ch n ol o g y.
I n t el ® iA M T te c h no l og y/ I nt e l® v P r o ™ t e ch n ol o g y su p p or t t h e f ol l o wi ng fe a t ur e s:
As s et re p o rt i ng an d i n ve nt o r y ca p a b i l i t i e s , R e mo t e t ro u b le s ho o ti n g a nd re p ai r , C l ie n t S y s t em I s o la ti o n, Re m o t e
p a t ch i n g / up d at i ng
I n t el ® vP ro ™ te c hn o lo g y a dd s th e s e ad d it i o na l f e at ur e s:
Cl i en t i ni t i al ed “ F a s t Cal l fo r H e lp ” / b e yo n d fi r ew a ll s ys te m s m a n ag e me n t c a p ab i li t y, M ic r o so f t N A P su p po r t ,
Ha r de n e d s ec u ri t y m on i to r in g , S up p o rt fo r t h e l at e st g en e ra t io n of In te l ® C or e ™ 2 Qu a d P ro c e ss o rs
*T h e f u nc ti o n al i ty de s cr i be d a b ov e r e qu i re s a n a p pr o pr i at e s o f t w a re m an a ge m en t c on s o le
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Intel vPro Advanced Client Systems Management* (iAMT Professional 5.0) X X X
Intel Standard Manageability* (iAMT 5.0) X X X
No Management- Upgradeable X X X
Management Disabled- Not Upgradeable X X X
* This functionality requires the appropriate software management console
ME M OR Y
Yo u r c om p u te r s u pp o rt s a m a xi m um o f 8 G B o f m em o r y w he n y o u u se f o u r 2G B D I M M s; ho w ev e r , 32 -b i t
o p e ra t i ng sys t em s , s uc h a s th e 32 -b i t ve rs i o n o f Mi c r os o f t® W in do w s® X P , ca n o nl y us e a m ax i m um o f 4 GB of
ad d re s s spa c e. M o re o v e r , c er t a in c o mp o ne n t s w i t hi n t he c o m pu t er r e q ui r e ad d r e s s sp a c e in th e 4G B r a n ge .
An y a d d r e ss s p ac e r e se r ve d f o r th e se c o m p o n en t s c an n o t b e u s ed b y c o m p u te r m e m o r y; t h er e fo r e , t h e
am o un t of me m or y av ai l ab l e t o t h e o pe r at i n g s y s t em is le s s t ha n 4 G B.
NO T E: Th e en t ir e 8 G B m em o r y r an g e i s a v a i la b le to 64 -b i t o pe r at i n g s ys t em s .
M e m or y mo du l es sh o u l d be in st a l l e d i n pa ir s o f ma tc h e d me mo r y si z e, sp e e d , an d te c h no l o g y. If th e me m o r y
m o d ul e s a re n o t i ns t a l l e d in m a t ch e d p ai r s, t h e c om p ut e r w il l c o nt i nu e to o pe r a te , b u t w i t h a s li g ht re d uc t io n
i n pe r fo r m an c e.
Type: DDR2 Synch DRAM Non-ECC Memory
DIMM Slots
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800MHz
4 4 4
DIMM Capacities
Minimum Memory
Maximum Memory with 800MHz speed memory
Up to 8GB Up to 8GB Up to 8GB
1GB 1GB 1GB
8GB1 8GB1 8GB1
800MHz Memory configurations
8GB1 DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM) X X X
8GB1 DDR2 Non-ECC SDRAM, 800MHz, (2 DIMM) X X X
4GB1 DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM) X X X
4GB1 DDR2 Non-ECC SDRAM, 800MHz, (2 DIMM) X X X
3GB DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM) X X X
3GB DDR2 Non-ECC SDRAM, 800MHz, (2 DIMM) X X X
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