Dell OptiPlex 580 Desktop Service Manual
Dell™ OptiPlex™ 580 Service Manual—Desktop
Working on Your Computer
Removing and Replacing Parts
Specifications
System Board Layout
System Setup
Diagnostics
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and OptiPlex are trademarks of Dell Inc.; ATI Radeon is a trademarks of
Advanced Micro Devices, Inc; Intel and Core are either trademarks or registered trademarks of Intel Corporation; AMD Athlon, AMD Sempron, and combinations thereof are trademarks of Advanced Micro Devices, Inc.; Blu-ray Disc is a trademark of the Blu-ray Disc Association; Microsoft,
Windows, Windows Vista, and the Windows Vista start button are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
April 2010 |
Rev. A00 |
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Coin-Cell Battery
Dell™ OptiPlex™ 580 Service Manual—Desktop
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Removing the Coin-Cell Battery
1.Follow the procedures in Before Working Inside Your Computer.
2.Pull the retention clip away from the coin-cell battery.
3. Lift the coin-cell battery up and away from the computer.
Replacing the Coin-Cell Battery
To replace the coin-cell battery, perform the above steps in reverse order.
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Cover
Dell™ OptiPlex™ 580 Service Manual—Desktop
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Removing the Cover
1.Follow the procedures in Before Working Inside Your Computer.
2.Pull back the cover-release latch.
3. Tilt the computer cover outwards from the top, and then remove it from the computer.
Replacing the Cover
To replace the cover, perform the above steps in reverse order.
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Diagnostics
Dell™ OptiPlex™ 580 Service Manual—Desktop
Dell Diagnostics
Power Button Light Codes
Beep Codes
Diagnostic Lights
Dell Diagnostics
When to Use the Dell Diagnostics
It is recommended that you print these procedures before you begin.
NOTE: The Dell Diagnostics software works only on Dell computers.
NOTE: The Drivers and Utilities media is optional and may not ship with your computer.
Enter system setup (see Entering System Setup), review your computer's configuration information, and ensure that the device you want to test displays in System Setup and is active.
Start the Dell Diagnostics from either your hard Drivers and Utilities media.
Starting the Dell Diagnostics From Your Hard Drive
1.Turn on (or restart) your computer.
2.When the DELL logo appears, press <F12> immediately.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.
3.When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.
4.When the Dell Diagnostics Main Menu appears, select the test that you want to run.
Starting the Dell Diagnostics From the Drivers and Utilities Disc
1.Insert the Drivers and Utilities disc.
2.Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next startup, the computer boots according to the devices specified in the system setup program.
3.When the boot device list appears, highlight Onboard or USB CD-ROM Drive and press <Enter>.
4.Select the Boot from CD-ROM option from the menu that appears and press <Enter>.
5.Type 1 to start the menu and press <Enter> to proceed.
6.Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
7.When the Dell Diagnostics Main Menu appears, select the test you want to run.
Dell Diagnostics Main Menu
1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.
Option |
Function |
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Express Test |
Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to |
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increase the possibility of tracing the problem quickly. |
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Extended |
Performs a thorough check of devices. This test typically takes 1 hour or more and requires you to answer questions periodically. |
Test |
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Custom Test |
Tests a specific device. You can customize the tests you want to run. |
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Symptom |
Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having. |
Tree |
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2.If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.
3.If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.
Tab |
Function |
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Results |
Displays the results of the test and any error conditions encountered. |
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Errors |
Displays error conditions encountered, error codes, and the problem description. |
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Help |
Describes the test and may indicate requirements for running the test. |
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Configuration |
Displays your hardware configuration for the selected device. |
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The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays |
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the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on |
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your computer or all devices attached to your computer. |
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Parameters |
Allows you to customize the test by changing the test settings. |
4.When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities disc, remove the disc.
5.Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
Power Button Light Codes
The diagnostic lights give much more information about the system state, but legacy power light states are also supported in your computer. The power light states are shown in following table.
Power Light |
Description |
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State |
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Off |
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Power is off, light is blank. |
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Blinking Amber Initial state of light at power up. |
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Indicates system has power, but the POWER_GOOD signal is not yet active. |
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If the Hard Drive light is off, it is probable that the power supply needs to be replaced. |
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If the Hard Drive light on, it is probable that an onboard regulator or VRM has failed. Look at the diagnostic lights for further information. |
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Solid Amber |
Second state of the light at power up. Indicates the POWER_GOOD signal is active and it is probable that the power supply is fine. Look at |
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the diagnostic lights for further information. |
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Blinking Green
System is in a low power state, either S1 or S3. Look at the diagnostic lights to determine which state the system is in.
Solid Green
System is in S0 state, the normal power state of a functioning machine.
The BIOS will turn the light to this state to indicate it has started fetching op-codes.
Beep Codes
If the monitor cannot display error messages during the POST, the computer may emit a series of beeps that identifies the problem or that can help you identify a faulty component or assembly. The following table lists the beep codes that may be generated during the POST. Most beep codes indicate a fatal error that prevents the computer from completing the boot routine until the indicated condition is corrected.
Code |
Cause |
one long, two short |
Memory test failure |
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one long, three short, two short |
No Memory |
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one short |
<F12> key pressed |
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two short, one long |
ROM BIOS checksum failure |
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Diagnostic Lights
To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the bank panel. When the computer starts normally, the lights flash before turning off. If the computer malfunctions, the sequence of the lights help to identify the problem.
NOTE: After the computer completes POST, all four lights turn off before booting to the operating system.
Light Pattern |
Problem Description |
Suggested Resolution |
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The computer is in a normal off |
• |
Plug the computer into a working electrical outlet. |
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condition or a possible pre-BIOS |
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If the problem persists, contact Dell. |
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failure has occurred. |
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The diagnostic lights are not lit |
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after the computer successfully |
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boots to the operating system. |
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A possible processor failure has |
• Reseat the processor (see Processor information for your computer). |
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occurred. |
• If the problem persists, contact Dell. |
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Memory modules are detected, but |
• If two or more memory modules are installed, remove the modules, then reinstall one module |
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a memory failure has occurred. |
and restart the computer. If the computer starts normally, continue to install additional |
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memory modules (one at a time) until you have identified a faulty module or reinstalled all |
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modules without error. |
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• If available, install working memory of the same type into your computer. |
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• If the problem persists, contact Dell. |
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A possible graphics card failure has |
• Reseat any installed graphics cards. |
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occurred. |
• If available, install a working graphics card into your computer. |
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• If the problem persists, contact Dell . |
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A possible floppy drive or hard |
Reseat all power and data cables. |
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drive failure has occurred. |
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A possible USB failure has occurred. |
Reinstall all USB devices and check all cable connections. |
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No memory modules are detected. |
• If two or more memory modules are installed, remove the modules, then reinstall one module |
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and restart the computer. If the computer starts normally, continue to install additional |
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memory modules (one at a time) until you have identified a faulty module or reinstalled all |
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modules without error. |
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• If available, install working memory of the same type into your computer. |
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• If the problem persists, contact Dell. |
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Memory modules are detected, but |
• Ensure that no special requirements for memory module/connector placement exist. |
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a memory configuration or |
• Ensure that the memory you are using is supported by your computer (see the Specifications |
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compatibility error has occurred. |
section for your computer). |
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• If the problem persists, contact Dell. |
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A possible expansion card failure |
• Determine if a conflict exists by removing an expansion card (not a graphics card) and |
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has occurred. |
restarting the computer. |
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• If the problem persists, reinstall the card you removed, then remove a different card and |
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restart the computer. |
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• Repeat this process for each expansion card installed. If the computer starts normally, |
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troubleshoot the last card removed from the computer for resource conflicts. |
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• If the problem persists, contact Dell. |
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Another failure has occurred. |
• Ensure that all hard drive and optical drive cables are properly connected to the system |
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board . |
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• If there is an error message on the screen identifying a problem with a device (such as the |
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floppy drive or hard drive), check the device to make sure it is functioning properly. |
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• If the operating system is attempting to boot from a device (such as the floppy drive or |
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optical drive), check system setup to ensure the boot sequence is correct for the devices |
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installed on your computer. |
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• If the problem persists, contact Dell. |
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Expansion Cards
Dell™ OptiPlex™ 580 Service Manual—Desktop
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Removing Expansion Cards
1.Follow the procedures in Before Working Inside Your Computer.
2.Rotate the release tab on the card-retention latch upwards.
3. Pull the release lever away from the card and then ease the card up and out of its connector on the system board.
Replacing Expansion Cards
To replace expansion cards, perform the above steps in reverse order.
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Fan
Dell™ OptiPlex™ 580 Service Manual—Desktop
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Removing the Fan
1.Follow the procedures in Before Working Inside Your Computer.
2.Disconnect the fan power cable from the system board.
3. Pull out the fan retention tab, and then shift the fan towards the system board.
4. Lift the fan and remove it from the computer.
Replacing the Fan
To replace the fan, perform the above steps in reverse order.
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Hard Drive
Dell™ OptiPlex™ 580 Service Manual—Desktop
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Removing the Hard Drive
1.Follow the procedures in Before Working Inside Your Computer.
2.Remove the optical drive from the computer.
3.Disconnect the hard-drive data cable from the hard drive.
4. Disconnect the hard-drive power cable from the hard drive.
5. Press the blue securing tabs on each side of the hard drive, and then slide the hard drive toward the back of the computer.
6. Lift the hard drive and remove it from the computer.
Replacing the Hard Drive
To replace the hard drive, perform the above steps in reverse order.
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Heat Sink and Processor
Dell™ OptiPlex™ 580 Service Manual—Desktop
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Removing the Heat Sink and Processor
1.Follow the procedures in Before Working Inside Your Computer.
2.Loosen the captive screws on each side of the heat sink.
3. Rotate the heat sink upwards.
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