Dell Latitude E7440 User Manual [po]

Dell EMC PowerEdge R7515

Field Service Manual

Regulatory Model: E46S Series Regulatory Type: E46S003

Uwagi, przestrogi i ostrzeżenia

UWAGA Napis UWAGA oznacza ważną wiadomość, która pomoże lepiej wykorzystać komputer.

OSTRZEŻENIE Napis PRZESTROGA informuje o sytuacjach, w których występuje ryzyko uszkodzenia sprzętu lub utraty

danych, i przedstawia sposoby uniknięcia problemu.

PRZESTROGA Napis OSTRZEŻENIE informuje o sytuacjach, w których występuje ryzyko uszkodzenia sprzętu, obrażeń

ciała lub śmierci.

Dell Inc. lub jej spółek zależnych. Inne znaki towarowe mogą być znakami towarowymi ich właścicieli.

2019 - 09

Rev. A00

Contents

1 Product overview..........................................................................................................................7

Product positioning................................................................................................................................................................7

Product features....................................................................................................................................................................8

Product comparison.............................................................................................................................................................. 8

Supported operating systems............................................................................................................................................ 10

System Information label.....................................................................................................................................................10

2 Field service information............................................................................................................. 14

Field service overview......................................................................................................................................................... 14

PowerEdge R7515 system overview................................................................................................................................. 14

Front view of the system.............................................................................................................................................. 15

Rear view of the system...............................................................................................................................................24

Inside the system............................................................................................................................................................31

PowerEdge OEM Branding................................................................................................................................................ 35

Safety precautions.............................................................................................................................................................. 35

Recommended tools............................................................................................................................................................ 41

Need to know....................................................................................................................................................................... 41

Critical call-outs.............................................................................................................................................................. 41

Common error messages..............................................................................................................................................42

Version control...............................................................................................................................................................43

Startup or Shutdown sequence...................................................................................................................................43

System diagnostics and indicator codes for PowerEdge R7515...................................................................................43

Status LED indicators....................................................................................................................................................43

System health and system ID indicator codes........................................................................................................... 44

iDRAC Quick Sync 2 indicator codes.......................................................................................................................... 45

iDRAC Direct LED indicator codes.............................................................................................................................. 46

LCD panel....................................................................................................................................................................... 46

NIC indicator codes....................................................................................................................................................... 48

Power supply unit indicator codes...............................................................................................................................49

Drive indicator codes..................................................................................................................................................... 51

Using system diagnostics............................................................................................................................................. 52

System board diagnostic LED indicators....................................................................................................................53

Enhanced Preboot System Assessment.......................................................................................................................... 55

Jumpers and connectors for PowerEdge R7515.............................................................................................................57

System board connectors............................................................................................................................................ 58

System board jumper settings......................................................................................................................................61

Disabling a forgotten password................................................................................................................................... 62

Installing and removing system componentsDisassembly and reassembly for PowerEdge R7515.......................... 63

Safety instructions........................................................................................................................................................ 63

Before working inside your system............................................................................................................................. 63

After working inside your system................................................................................................................................ 63

Recommended tools..................................................................................................................................................... 64

Optional front bezel.......................................................................................................................................................64

System cover................................................................................................................................................................. 66

Contents 3

Drive backplane cover...................................................................................................................................................68

Air shroud........................................................................................................................................................................70

Cooling fan......................................................................................................................................................................73

Intrusion switch..............................................................................................................................................................76

Drives...............................................................................................................................................................................78

Cable routing.................................................................................................................................................................. 83

Drive backplane..............................................................................................................................................................85

Object Missing................................................................................................................................................................ 91

System memory.............................................................................................................................................................93

Processor and heat sink................................................................................................................................................99

Expansion cards and expansion card risers.............................................................................................................. 106

M.2 SSD module........................................................................................................................................................... 121

Optional IDSDM module.............................................................................................................................................. 123

Micro SD card...............................................................................................................................................................125

LOM riser card..............................................................................................................................................................127

Object Missing...............................................................................................................................................................131

System battery ............................................................................................................................................................135

Optional internal USB memory key............................................................................................................................ 137

Optional optical drive................................................................................................................................................... 138

Power supply unit..........................................................................................................................................................141

Power interposer board...............................................................................................................................................144

System board................................................................................................................................................................146

Trusted Platform Module............................................................................................................................................150

Control panel................................................................................................................................................................. 151

Updating BIOS....................................................................................................................................................................155

Installation...........................................................................................................................................................................155

Placemat....................................................................................................................................................................... 156

Rack, Rails and Cable Management.......................................................................................................................... 156

Initial system setup and configuration for PowerEdge R7515................................................................................164

Accessing system information by using QRL................................................................................................................. 167

Quick Resource Locator for PowerEdge R7515 system.........................................................................................168

3 Technology and components...................................................................................................... 170

iDRAC9................................................................................................................................................................................170

iDRAC9 - New features...............................................................................................................................................170

Dell Lifecycle Controller......................................................................................................................................................171

Processors...........................................................................................................................................................................172

Supported processors..................................................................................................................................................172

System memory guidelines............................................................................................................................................... 172

General memory module installation guidelines........................................................................................................ 173

Storage................................................................................................................................................................................ 177

Boot Optimized Storage Subsystem............................................................................................................................... 177

PERC Controller................................................................................................................................................................. 179

Power supply......................................................................................................................................................................180

Hot spare feature.........................................................................................................................................................180

IDSDM module................................................................................................................................................................... 180

Drive backplane...................................................................................................................................................................181

Cable routing.................................................................................................................................................................183

Expansion card installation guidelines..............................................................................................................................185

LOM riser card....................................................................................................................................................................187

Contents

System fan..........................................................................................................................................................................188

Video specifications........................................................................................................................................................... 188

Trusted platform module ................................................................................................................................................. 189

System board block diagram............................................................................................................................................ 189

4 BIOS and UEFIPre-operating system management applications for PowerEdge R7515.....................191

System Setup......................................................................................................................................................................191

System BIOS................................................................................................................................................................. 191

iDRAC Settings utility..................................................................................................................................................207

Device Settings............................................................................................................................................................207

Dell Lifecycle Controller....................................................................................................................................................208

Embedded system management...............................................................................................................................208

Boot Manager....................................................................................................................................................................208

PXE boot............................................................................................................................................................................ 208

5 Troubleshooting your system.................................................................................................... 209

Minimum to POST.............................................................................................................................................................209

Minimum configuration to POST ................................................................................................................................... 209

Minimum configuration to POST..................................................................................................................................... 210

Minimum configuration to POST .................................................................................................................................... 210

Troubleshooting system startup failure...........................................................................................................................212

Troubleshooting external connections............................................................................................................................ 212

Troubleshooting the video subsystem.............................................................................................................................212

Troubleshooting a USB device......................................................................................................................................... 212

Troubleshooting iDRAC Direct - USB XML configuration............................................................................................ 213

Troubleshooting iDRAC Direct - Laptop connection.....................................................................................................214

Troubleshooting a serial input and output device.......................................................................................................... 214

Troubleshooting a NIC.......................................................................................................................................................214

Troubleshooting a wet system.........................................................................................................................................215

Troubleshooting a damaged system................................................................................................................................216

Troubleshooting the system battery............................................................................................................................... 216

Troubleshooting power supply units................................................................................................................................217

Troubleshooting power source problems..................................................................................................................217

Troubleshooting power supply unit problems...........................................................................................................217

Troubleshooting cooling problems................................................................................................................................... 217

Troubleshooting cooling fans............................................................................................................................................218

Troubleshooting system memory.....................................................................................................................................219

Troubleshooting an internal USB key.............................................................................................................................. 219

Troubleshooting a micro SD card....................................................................................................................................220

Troubleshooting an optical drive..................................................................................................................................... 220

Troubleshooting a drive or SSD....................................................................................................................................... 221

Troubleshooting a storage controller..............................................................................................................................222

Troubleshooting expansion cards....................................................................................................................................222

Troubleshooting processors.............................................................................................................................................223

Troubleshooting Manufacturing Mode...........................................................................................................................224

System messages..............................................................................................................................................................224

6 PowerEdge R7515 technical specifications................................................................................. 225

System dimensions........................................................................................................................................................... 225

Contents

Chassis weight...................................................................................................................................................................226

Processor specifications...................................................................................................................................................226

PSU specifications............................................................................................................................................................ 226

Supported operating systems..........................................................................................................................................227

Cooling fans specifications...............................................................................................................................................227

System battery specifications..........................................................................................................................................227

Expansion card riser specifications................................................................................................................................. 227

Memory specifications......................................................................................................................................................227

Storage controller specifications.....................................................................................................................................228

Drive specifications........................................................................................................................................................... 228

Drives............................................................................................................................................................................ 228

Optical drives............................................................................................................................................................... 229

Ports and connectors specifications.............................................................................................................................. 229

USB ports specifications............................................................................................................................................ 229

NIC ports specifications............................................................................................................................................. 229

Serial connector specifications..................................................................................................................................229

VGA ports specifications............................................................................................................................................229

IDSDM module.............................................................................................................................................................230

Video specifications.......................................................................................................................................................... 230

Environmental specifications........................................................................................................................................... 230

Thermal restriction matrix.......................................................................................................................................... 232

Standard operating temperature...............................................................................................................................234

Expanded operating temperature..............................................................................................................................234

Particulate and gaseous contamination specifications...........................................................................................235

7 Documentation resources.......................................................................................................... 237

8 Document history..................................................................................................................... 239

Contents

Product overview

The PowerEdge R7515 system is Dell's latest powerful, expandable 1-socket rack server for small and medium businesses and remote office/branch office. Now with a faster 32 core AMD processor supports to help run applications faster and support for full feature remote management (iDRAC9), PowerEdge R7515 is also excellent for web hosting, backup/recovery, file/print, mail/messaging, and video surveillance.

PowerEdge R7515 is a general purpose rack server capable of supporting a wide range of workloads. It is particularly well suited for the following:

• Software Defined Storage/Storage scale out: Mid core solution with 4 x 25 G networking cards and 10 NVMe drives

• Hybrid Cloud and Dense virtualization: High Core count performance with 32 G per core, 4 x 25 G networking cards and 10 SAS Drives

• Web Tech/Service Provider: High core count performance with 32 G per core, 4 x 10 G cards plus an FPGA on a 10 SAS drive chassis

Figure 1. 8 x 3.5-inch system

Figure 2. 12 x 3.5-inch system

Figure 3. 24 x 2.5-inch system

Product positioning

The product positioning of PowerEdge R7515 is represented in the following view:

Performance

• One AMD EYPC 7002 series processor

• 16 DIMM slots

• Up to 2 x PCI Express (PCIe) 4.0 expansion slots

Availability

• Redundant power supply units (PSUs)

Product overview 7

• Hot-plug and hot-swappable PSUs, disk drives

• PERC 9/SAS HBA/Chipset SATA

• iDRAC9 with Lifecycle Controller

• Internal Dual SD Module (IDSDM)

Expandability and I/O Storage

• Up to 12 x 3.5-inch (with 2 x 3.5-inch rear drives), and 24 x 2.5-inch SAS, SATA, or NVMe drives

Product features

Table 1. New technologies

New Technologies Description

AMD EPYC 7002 Series Processor - High-Performance Zen 2 Based Server SOCs

Next Generation SW RAID, PERC S150 The new AMD servers support the latest S150 software RAID

iDRAC 9 The embedded systems management solution for Dell servers

A highly scalable, 32-core System on Chip (SoC) design, with support for two high-performance threads per core.

along with H330 and H730P controller cards with improved functionality and faster performance. New SW RAID supports RAID 0, 1, 5 and 10.

features hardware and firmware inventory and alerting, in- depth memory alerting, faster performance, a dedicated gigabit port and many more features.

Wireless Management The 15G Quick Sync feature is an extension of NFC based low

bandwidth 15G Quick sync interface. Quick Sync 2.0 will offer feature parity with 13G NFC interface with improved user experience.

Product comparison

Table 2. Feature comparison

Feature PowerEdge R7515 PowerEdge R7415

Processors AMD EPYC 7002 Series Processor AMD Naples SP3 compatible processor

Number of Processors

Chipset System on Chip (SoC) design System on Chip (SoC) design

Number of cores Up to 32 cores Up to 32 cores

Memory 16x DDR4 (RDIMM, LRDIMM, 3DS) 16x DDR4 (RDIMM, LRDIMM)

Disk Drives 3.5 inch or 2.5 inch 12 Gb SAS, 6 Gb

Embedded drive Controller

RAID Controller

1 1

SATA or NVMe drives

Chipset based SATA PERC S150 (Embedded SW RAID)

• S150

• HBA330

• H330 Mini

• H730P Mini

• H740P Mini

• H840

3.5 inch or 2.5 inch 12 Gb SAS, 6 Gb SATA or NVMe drives

Chipset based SATA PERC S140 (Embedded SW RAID)

• S140

• HBA330

• H330 Mini

• H730P Mini

• H740P Mini

• H840

Backplane

8 Product overview

• 24x 2.5 inch SATA/SAS/ NVMe (Up to 12 SAS/SATA + 12 NVMe)

• 24 x 2.5 inch SATA/SAS

Feature PowerEdge R7515 PowerEdge R7415

PCIe Slots

• 24 x 2.5 inch SATA/SAS

• 12 x 3.5 inch SATA/SAS

• 8 x 3.5 inch SATA/SAS

• 2 x 3.5 inch rear SATA/SAS

• 24 x 2.5 inch NVMe only

• 8 x 2.5 inch (universal drive) + 16 NVMe

4 slots + LOM Riser connectors (slot

-1)

Slot-1: LOM riser connector ( PCIe Gen x8 from CPU)

Slot-2: PCIe Gen3 x16 from CPU (Right Riser1 slot)

Slot-3: PCIe Gen4 x16 from CPU (Right Riser1 slot)

Slot-4: PCIe Gen3 x16 from CPU

Slot-5: PCIe Gen4 x16 from CPU

Internal PERC slot (C-stack): PCIe Gen3 x8 from CPU

Without rear drives: 2 low profile + 2 full height, full length/Gen3 x16

With rear drives: 2 low profile/Gen3 x16

• 12 x 3.5 inch SATA/SAS

• 8 x 3.5 inch SATA/SAS

• 2 x 3.5 inch rear SATA/SAS

• 24 x 2.5 inch NVMe only

• 8 x 2.5 inch (universal drive) + 16 NVMe

4 slots + LOM Riser connectors (slot -1)

Slot-1: LOM riser connector ( PCIe Gen x8 from CPU)

Slot-2: PCIe Gen3 x16 from CPU (Right Riser1 slot)

Slot-3: PCIe Gen3 x16 from CPU (Right Riser1 slot)

Slot-4: PCIe Gen3 x16 from CPU

Slot-5: PCIe Gen3 x8 from CPU

Internal PERC slot (C-stack): PCIe Gen3 x8 from CPU

Without rear drives: 2 low profile + 2 full height, full length/Gen3 x16

With rear drives: 2 low profile/Gen3 x16

Embedded NIC

Power Supplies Redundant PSU

Remote Management iDRAC9 iDRAC9

USB Ports Front:

2 x 1 Gb LOM and optional LAN on LOM riser card:

LOM riser options:

• 2 x 1 Gb

• 2 x 10 Gb Base-T

• 2 x 10 Gb SFP+

• 2 x 25Gb SPF+

• 495 W AC

• 750 W AC

• 1100 W AC

• 1600 W AC

• 750 W Mixed Mode HVDC

• 1100 W Mixed Mode HVDC

• 2 USB 2.0 ports

Rear:

• 2 USB 3.1 ports

Internal:

• 1 USB 3.0 port

2 x 1 Gb LOM and optional LAN on LOM riser card:

LOM riser options:

• 2 x 1 Gb

• 2 x 10 Gb Base-T

• 2 x 10 Gb SFP+

• 450 W AC Cabled PSU

Redundant PSU

• 495 W AC

• 750 W AC

• 1100 W AC

• 1600 W AC

• 750 W Mixed Mode HVDC

• 1100 W Mixed Mode HVDC

Front:

• 1 USB 2.0 port

Rear:

• 2 USB 3.1 ports

Internal:

• 1 USB 3.0 port

TPM TPM China, TPM 1.2, TPM 2.0 TPM China, TPM 1.2, TPM 2.0

Product overview 9

Feature PowerEdge R7515 PowerEdge R7415

iDRAC Direct front port

Fan Up to 6 fan support Up to 6 fan support

IDSDM Module Internal Dual SD Module (IDSDM) Internal Dual SD Module (IDSDM) and vFlash card

BOSS Module M.2 SATA interface M.2 SATA interface

PERC PCIe PERC 9 or PERC 10 PCIe PERC 9 or PERC 10

ODD 1 x 9.5mm slim optical drive 1 x 9.5mm slim optical drive

Front: 1 iDRAC USB(Micro USB) Front: 1 iDRAC USB(Micro USB)

Server Management Dell OpenManage, QuickSync 2.0,

iDRAC Direct

Lifecycle Controller 3.0 Lifecycle Controller 3.0

Dell OpenManage, QuickSync 2.0, iDRAC Direct

Supported operating systems

The PowerEdge R7515 supports the following operating systems:

• Canonical Ubuntu Server LTS

• Microsoft Windows Server with Hyper-V

• Red Hat Enterprise Linux

• SUSE Linux Enterprise Server

• VMware ESXi

For more information on the specific versions and additions, see https://www.dell.com/support/home/Drivers/SupportedOS/ poweredge-r6515https://www.dell.com/support/home/Drivers/SupportedOS/poweredge-r6525https://www.dell.com/support/home/ Drivers/SupportedOS/poweredge-r7515https://www.dell.com/support/home/Drivers/SupportedOS/poweredge-c6525.

System Information label

NOTE:

The system information label is located on back side of the system cover.

10 Product overview

Figure 4. Service information

Product overview

Figure 5. Memory Information and icon legend

Figure 6. CPU and heat sink and LP right riser

Product overview

Figure 7. Riser

Figure 8. System tasks

Product overview 13

Field service information

The information in this section is for field service personnel to perform any installation, diagnosis, and repair activities. Field personnel must read the information and procedures in this section before performing the service tasks.

NOTE: Information in this section is required knowledge, but should never override regional or local Policy and

Procedure.

Field service overview

Field service information for the system includes the following content:

• Product overview – High-level description of the system that includes features and functions, product-to-product comparison, and supported operating systems, if applicable, and OEM branding information.

• OEM Branding - Information about the OEM feature includes the required special processes, notes, and callouts that the technician must know before servicing a system.

• Safety precautions – Generic safety precautions for every service event.

• Tools and utilities – Hand tools, diagnostic tools or utilities, software applications, or GUIs that are required to service the system.

• Need to know – Specific callouts about the system, common error codes, version control for BIOS, firmware, or software for OEM, required startup or shutdown sequence, new product technologies or components comparison.

• Diagnostics and indicators – Visual information about the health and state of the system.

• System board connectors – Information on system board connectors.

• System board jumper settings – Information on system board jumper settings.

• Disassembly and reassembly – Instructions for removing and replacing each replaceable part, with information needed before, during, and after parts replacement.

• Update BIOS – Information and procedures for updating the BIOS after the system has been serviced.

• Restoring the service tag using easy restore - Information on updating the system Service Tag. This procedure is required when a system board or chassis is replaced to make sure that the system functions properly and can be verified.

• Installation – Includes the Getting Started Guide, information about rack rails, cabling, system initialization, and basic configuration.

• Quick Resource Locator – Information on the Quick Resource Locator (QRL) feature.

PowerEdge R7515 system overview

The PowerEdge R7515 is a 2U rack server that supports:

• One AMD EPYC 7002 series processor

• 16 DIMM slots

• Two redundant power supply units

• Up to 8 x 3.5-inch, 12 x 3.5-inch, 12 x 3.5-inch + 2 x 3.5-inch (rear), or 24 x 2.5-inch up to 12 SAS/SATA/NVMe + 12 NVMe drives / 8 x 2.5-inch (universal drive) + 16 (NVMe drive) / 24 x 2.5-inch (NVMe drive only).

NOTE:

SSD User's Guide

PowerEdge Express Flash NVMe PCIe SSD > Documentation > Manuals and Documents.

NOTE: All instances of SAS and SATA drives are seen as drives in this document, unless specified otherwise.

For more information about supported drives, see the Drive specifications.

For more information about how to hot swap NVMe PCIe SSD U.2 device, see the

at > Browse all Products > Data Center Infrastructure > Storage Adapters & Controllers > Dell

Dell Express Flash NVMe PCIe

14 Field service information

Front view of the system

Figure 9. Front view of the 8 x 3.5-inch drive system

1. Left control panel 2. Drives (8)

3. Optical drive slot 4. Right control panel

5. Information tag

Table 3. Features available on the front of the system

Item Ports, panels, and slots Icon Description

1 Left control panel N/A

Contains the system health, system ID, status LED, and the iDRAC Quick Sync 2 (wireless) indicator.

NOTE: The iDRAC Quick Sync 2 indicator is available only

on certain configurations.

• Status LED: Enables you to identify any failed hardware components. There are up to five status LEDs and an overall system health LED (Chassis health and system ID) bar. For more information, see the Status LED indicators section.

• Quick Sync 2 (wireless): Indicates a Quick Sync enabled system. The Quick Sync feature is optional. This feature allows management of the system by using mobile devices called as OpenManage Mobile (OMM) feature. Using iDRAC Quick Sync 2 with OpenManage Mobile (OMM) aggregates hardware or firmware inventory and various system level diagnostic and error information that can be used in troubleshooting the system. For more information, see the

2 Drive (8) N/A Enables you to install drives that are supported on your system. For

more information about drives, see the Drives section.

3 Optical drive (optional) N/A One optional slim SATA DVD-ROM drive or DVD+/-RW drive.

4 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port, and

the iDRAC Direct status LED.

5 Information tag

The Information tag is a slide-out label panel that contains system information such as Service Tag, NIC, MAC address, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password.

Field service information 15

Figure 10. Front view of the 12 x 3.5-inch drive system

1. Left control panel 2. Drives (12)

3. Right control panel 4. Information tag

Table 4. Features available on the front of the system

Item Ports, panels, and slots Icon Description

1 Left control panel N/A

Contains the system health, system ID, status LED, and the iDRAC Quick Sync 2 (wireless) indicator.

NOTE: The iDRAC Quick Sync 2 indicator is available only

on certain configurations.

2 Drive (12) N/A Enables you to install drives that are supported on your system. For

more information about drives, see the Drives section.

3 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port, and

the iDRAC Direct status LED.

4 Information tag

16 Field service information

Figure 11. Front view of the 24 x 2.5-inch drive system

1. Left control panel 2. Drives (24)

3. Right control panel 4. Information tag

Table 5. Features available on the front of the system

Item Ports, panels, and slots Icon Description

1 Left control panel N/A

Contains the system health, system ID, status LED, and the iDRAC Quick Sync 2 (wireless) indicator.

NOTE: The iDRAC Quick Sync 2 indicator is available only

on certain configurations.

2 Drive (24) N/A Enables you to install drives that are supported on your system. For

more information about drives, see the Drives section.

3 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port, and

the iDRAC Direct status LED.

4 Information tag

For more information about the ports, see the Technical Specifications section.

Field service information

Left control panel view

Figure 12. Left control panel without optional iDRAC Quick Sync 2.0 indicator

Figure 13. Left control panel with optional iDRAC Quick Sync 2.0 indicator

1. Status LED indicators

2. System health and system ID indicator

3. iDRAC Quick Sync 2 wireless indicator (optional)

Table 6. Left control panel

Item Indicator, button, or

connector

1 Status LED indicators N/A

2 System health and system ID

indicator

3 iDRAC Quick Sync 2 wireless

indicator (optional)

NOTE: For more information about the indicator codes, see the System diagnostics and indicator codes section.

Table 7. Decoding of ID button and Wireless button

Status ID Button Wireless Button

Healthy Solid Blue Off

Icon Description

Indicates the status of the system. For more information, see the Status LED

indicators section.

Indicates the system health. For more information, see the System health and

system ID indicator codes section.

Indicates if the iDRAC Quick Sync 2 wireless option is activated. The Quick Sync 2 feature allows management of the system using mobile devices. This feature aggregates hardware/firmware inventory and various system level diagnostic/error information that can be used in troubleshooting the system. You can access system inventory, Dell Lifecycle Controller logs or system logs, system health status, and also configure iDRAC, BIOS, and networking parameters. You can also launch the virtual Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel based Virtual Machine (KVM), on a supported mobile device. For more information, see the Integrated Dell Remote Access Controller User's Guide at

Fault Blinking Amber Off

System ID Blinking Blue Off

18 Field service information

Status ID Button Wireless Button

Healthy, Wireless ON Solid Blue Solid White

Fault, Wireless ON Blinking Amber Solid White

System ID, Wireless ON Blinking Blue Solid White

Healthy, Wireless Communication Solid Blue Blinking White

Fault, Wireless Communication Blinking Amber Blinking White

System ID, Wireless Communication Solid Blue Blinking White

Healthy, Wireless Fault Solid Blue Blinking Amber

Fault, Wireless Fault Blinking Amber Blinking Amber

System ID, Wireless Fault Blinking Blue Blinking Amber

Status LED indicators

NOTE:

Figure 14. Status LED indicators

Table 8. Status LED indicators and descriptions

Icon Description Condition Corrective action

The indicators display solid amber if any error occurs.

Drive indicator The indicator turns solid amber if

there is a drive error.

• Check the System Event Log to determine if the drive has an error.

• Run the appropriate Online Diagnostics test. Restart the system and run embedded diagnostics (ePSA).

• If the drives are configured in a RAID array, restart the system, and enter the host adapter configuration utility program.

Temperature indicator

Electrical indicator The indicator turns solid amber if the

The indicator turns solid amber if the system experiences a thermal error (for example, the ambient temperature is out of range or there is a fan failure).

system experiences an electrical error (for example, voltage out of range, or a failed power supply unit (PSU) or voltage regulator).

Ensure that none of the following conditions exist:

• A cooling fan has been removed or has failed.

• System cover, air shroud, memory module blank, or back filler bracket is removed.

• Ambient temperature is too high.

• External airflow is obstructed.

If the problem persists, see the Getting help section.

Check the System Event Log or system messages for the specific issue. If it is due to a problem with the PSU, check the LED on the PSU. Reseat the PSU.

If the problem persists, see the Getting help section.

Field service information 19

Icon Description Condition Corrective action

Memory indicator The indicator turns solid amber if a

memory error occurs.

Check the System Event Log or system messages for the location of the failed memory. Reseat the memory module.

If the problem persists, see the Getting help section.

PCIe indicator The indicator turns solid amber if a

PCIe card experiences an error.

Restart the system. Update any required drivers for the PCIe card. Reinstall the card.

If the problem persists, see the Getting help section.

NOTE: For more information about the

supported PCIe cards, see the Expansion card installation guidelines section.

System health and system ID indicator codes

The system health and system ID indicator is located on the left control panel of the system.

Figure 15. System health and system ID indicator

Field service information

Figure 16. System health and system ID indicator

Table 9. System health and system ID indicator codes

System health and system ID indicator code

Solid blue Indicates that the system is powered on, is healthy, and system ID mode is not active. Press

Blinking blue Indicates that the system ID mode is active. Press the system health and system ID button to

Solid amber Indicates that the system is in fail-safe mode. If the problem persists, see the Getting help

Blinking amber Indicates that the system is experiencing a fault. Check the System Event Log for specific

Condition

the system health and system ID button to switch to system ID mode.

switch to system health mode.

section.

error messages.

iDRAC Quick Sync 2 indicator codes

iDRAC Quick Sync 2 module (optional) is located on the left control panel of the system.

Field service information

Table 10. iDRAC Quick Sync 2 indicators and descriptions

iDRAC Quick Sync 2 indicator code

Off (default state) Indicates that the iDRAC Quick Sync 2

Solid white Indicates that iDRAC Quick Sync 2 is ready

Blinks white rapidly Indicates data transfer activity.

Blinks white slowly Indicates that firmware update is in

Blinks white five times rapidly and then powers off

Solid amber Indicates that the system is in fail-safe

Condition Corrective action

feature is powered off. Press the iDRAC Quick Sync 2 button to power on the iDRAC Quick Sync 2 feature.

to communicate. Press the iDRAC Quick Sync 2 button to power off.

progress.

Indicates that the iDRAC Quick Sync 2 feature is disabled.

mode.

If the LED fails to power on, reseat the left control panel flex cable and check. If the problem persists, see the Getting help section.

If the LED fails to power off, restart the system. If the problem persists, see the Getting help section.

If the indicator continues to blink indefinitely, see the

Getting help section.

If the indicator continues to blink indefinitely, see the

Getting help section.

Check if iDRAC Quick Sync 2 feature is configured to be disabled by iDRAC. If the problem persists, see the

Getting help section. or Dell OpenManage Server

Administrator User’s Guide at .

Restart the system. If the problem persists, see the

Getting help section.

Blinking amber Indicates that the iDRAC Quick Sync 2

hardware is not responding properly.

Right control panel

Figure 17. Right control panel view

Table 11. Right control panel

Item Indicator or button Icon Description

1 Power button

Indicates if the system is powered on or off. Press the power button to manually power on or off the system.

NOTE: Press the power button to gracefully shut down an ACPI-

compliant operating system.

Restart the system. If the problem persists, see the

Getting help section.

2 USB 2.0-compliant port

3 iDRAC Direct port (Micro-AB

USB)

22 Field service information

The USB port is a 4-pin connector and 2.0-compliant. This port enables you to connect USB devices to the system.

The iDRAC direct Micro USB port enables you to access the iDRAC Direct Micro USB features. For more information, see the

NOTE: You can configure iDRAC Direct by using a USB to micro USB

(type AB) cable, which you can connect to your laptop or tablet. Cable

Item Indicator or button Icon Description

length should not exceed 3 feet (0.91 meters). Performance could be affected by cable quality.

4 iDRAC Direct LED indicator N/A The iDRAC Direct LED indicator lights up to indicate that the iDRAC Direct port is

actively connected to a device.

5 VGA port Enables you to connect a display device to the system. For more information, see

the Technical specifications section.

NOTE: For more information about the ports, see the Ports and connectors specifications section.

iDRAC Direct LED indicator codes

The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.

You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet. Cable length should not exceed 3 feet (0.91 meters). Performance could be affected by cable quality. The following table describes iDRAC Direct activity when the iDRAC Direct port is active:

Table 12. iDRAC Direct LED indicator codes

iDRAC Direct LED indicator code

Solid green for two seconds

Blinking green (on for two seconds and off for two seconds)

Powers off Indicates that the laptop or tablet is unplugged.

Condition

Indicates that the laptop or tablet is connected.

Indicates that the laptop or tablet connected is recognized.

Drive indicator codes

The LEDs on the drive carrier indicates the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber). The activity LED blinks whenever the drive is accessed.

Figure 18. Drive indicators on the drive and the mid drive tray backplane

1. Drive activity LED indicator

2. Drive status LED indicator

3. Drive capacity label

Field service information

Figure 19. Drive indicators

1. Drive activity LED indicator

2. Drive status LED indicator

3. Drive capacity label

NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not power

on.

NOTE: Drive status indicator behavior is managed by Storage Spaces Direct. Not all drive status indicators may be used.

Table 13. Drive indicator codes

Drive status indicator code Condition

Blinks green twice per second Indicates that the drive is being identified or preparing for removal.

Off Indicates that the drive is ready for removal.

NOTE: The drive status indicator remains off until all drives

are initialized after the system is powered on. Drives are not ready for removal during this time.

Blinks green, amber, and then powers off Indicates that there is an expected drive failure.

Blinks amber four times per second Indicates that the drive has failed.

Blinks green slowly Indicates that the drive is rebuilding.

Solid green Indicates that the drive is online.

Blinks green for three seconds, amber for three seconds, and then powers off after six seconds

Indicates that the rebuild has stopped.

Rear view of the system

Figure 20. Rear view of the system with two rear drives

Serial port 2. Drive

3. Riser slot 2 4. Riser slot 3

24 Field service information

5. Redundant power supply unit (PSU) 6. LOM Riser Ethernet port (2) (Optional)

7. Ethernet port (2) 8. USB 3.0 port (2)

9. iDRAC9 dedicated network port 10. VGA port

11. System status indicator cable port (CMA) 12. System identification button

Table 14. Rear view of the system with two rear drives

Item Ports, panels, or slots Icon Description

1 Serial port Enables you to connect a serial device to the system. For more

information, see the Technical Specifications section.

2 Drive N/A Enables you to install drives that are supported on your system. For

more information about drives, see the Drive specifications section.

3 PCIe expansion card riser 1A

(slot 2)

N/A

The expansion card riser enables you to connect PCI Express expansion cards. For more information on the expansion cards that are supported on your system, see Technical Specifications section.

4 PCIe expansion card riser 2

(slot 3)

5 Power supply unit (PSU) N/A For more information about the PSU configurations, see the Technical

6 Power supply unit (PSU) N/A For more information about the PSU configurations, see the Technical

7 LOM Riser Ethernet port

(2) (Optional) (slot 1)

8 Ethernet ports (2) The Ethernet ports that are integrated on the system board provide

9 USB 3.0 port (2) These USB ports support USB 3.0.

10 iDRAC dedicated port

11 VGA port Enables you to connect a display device to the system. For more

12 System status indicator

cable port (CMA)

13 System identification button Press the system ID button:

N/A

N/A Enables you to connect the status indicator cable and view system

The expansion card riser enables you to connect PCI Express expansion cards. For more information on the expansion cards that are supported on your system, see Technical Specifications section.

Specifications section.

The NIC ports that are integrated on the LAN on Motherboard (LOM) riser provide network connectivity. For more information about the supported configurations, see theTechnical Specifications section.

network connectivity. These NIC ports can also be shared with iDRAC when iDRAC network settings is set to shared mode. For more information about the supported configurations, see the Technical

Specifications section.

Enables you to remotely access iDRAC. For more information, see the iDRAC User’s Guide at .

information, see the Technical Specifications section.

status when the CMA is installed.

• To locate a particular system within a rack.

• To turn the system ID on or off.

To reset iDRAC, press and hold the button for 16 seconds.

NOTE:

• To reset iDRAC using system ID, ensure that the system ID button is enabled in the iDRAC setup.

• If the system stops responding during POST, press and hold the system ID button (for more than five seconds) to enter the BIOS progress mode.

Field service information 25

Figure 21. Rear view of the system with no rear drives

1. Serial port 2. Riser slot 2

3. Riser slot 3 4. PCIe slot 4

5. PCIe slot 5 6. Redundant power supply unit (PSU)

7. Power supply unit blank 8. LOM Riser Ethernet port (2) (Optional)

9. Ethernet port (2) 10. USB 3.0 port (2)

11. iDRAC9 dedicated network port 12. VGA port

13. System status indicator cable port (CMA) 14. System identification button

Table 15. Rear view of the system with no rear drives

Item Ports, panels, or slots Icon Description

1 Serial port Enables you to connect a serial device to the system. For more

information, see the Technical Specifications section.

2 PCIe expansion card riser 1B

(slot 2)

N/A

The expansion card slot enables you to connect PCI Express expansion cards. For more information on the expansion cards that are supported on your system, see Technical Specifications section.

3 PCIe expansion card riser 1B

(slot 3)

4 PCIe slot 4 N/A

5 PCIe slot 5 N/A

6 Power supply unit (PSU) N/A For more information about the PSU configurations, see the Technical

7 Power supply unit (PSU) N/A For more information about the PSU configurations, see the Technical

8 LOM Riser Ethernet port

(2) (Optional) (slot 1)

9 Ethernet ports (2) The Ethernet ports that are integrated on the system board provide

10 USB 3.0 port (2) These USB ports support USB 3.0.

N/A

The expansion card slot enables you to connect PCI Express expansion cards. For more information on the expansion cards that are supported on your system, see Technical Specifications section.

The expansion card riser enables you to connect PCI Express expansion cards. For more information on the expansion cards that are supported on your system, see Technical Specifications section.

Specifications section.

The NIC ports that are integrated on the LAN on Motherboard (LOM) riser provide network connectivity. For more information about the supported configurations, see theTechnical Specifications section.

network connectivity. These NIC ports can also be shared with iDRAC when iDRAC network settings is set to shared mode. For more information about the supported configurations, see the Technical

Specifications section.

26 Field service information

Item Ports, panels, or slots Icon Description

11 iDRAC dedicated port

12 VGA port Enables you to connect a display device to the system. For more

13 System status indicator

cable port (CMA)

14 System identification button Press the system ID button:

N/A Enables you to connect the status indicator cable and view system

Enables you to remotely access iDRAC. For more information, see the iDRAC User’s Guide at .

information, see the Technical Specifications section.

status when the CMA is installed.

• To locate a particular system within a rack.

• To turn the system ID on or off.

To reset iDRAC, press and hold the button for 16 seconds.

NOTE:

• To reset iDRAC using system ID, ensure that the system ID button is enabled in the iDRAC setup.

• If the system stops responding during POST, press and hold the system ID button (for more than five seconds) to enter the BIOS progress mode.

Figure 22. Rear view of the system with cabled PSU

Serial port 2. Riser slot 4

3. Riser slot 5 4. Cabled power supply unit

5. LOM Riser Ethernet port (2) (Optional) 6. Ethernet port (2)

7. USB 3.0 port (2) 8. iDRAC9 dedicated network port

9. VGA port 10. System status indicator cable port (CMA)

11. System identification button

For more information about the ports and connectors, see the Technical Specifications section.

Field service information

NIC indicator codes

Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network.

Figure 23. NIC indicator codes

1. Link LED indicator

2. Activity LED indicator

Table 16. NIC indicator codes

NIC indicator codes Condition

Link and activity indicators are off. Indicates that the NIC is not connected to the network.

Link indicator is green, and activity indicator is blinking green.

Link indicator is amber, and activity indicator is blinking green.

Link indicator is green, and activity indicator is off. Indicates that the NIC is connected to a valid network at its maximum port

Link indicator is amber, and activity indicator is off. Indicates that the NIC is connected to a valid network at less than its

Link indicator is blinking green, and activity is off. Indicates that the NIC identify is enabled through the NIC configuration

Indicates that the NIC is connected to a valid network at its maximum port speed, and data is being sent or received.

Indicates that the NIC is connected to a valid network at less than its maximum port speed, and data is being sent or received.

speed, and data is not being sent or received.

maximum port speed, and data is mot being sent or received.

utility.

Power supply unit indicator codes

AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows if power is present or if a power fault has occurred.

Figure 24. AC PSU status indicator

1. AC PSU status indicator/handle

Field service information

Figure 25. AC PSU status indicator

1. AC PSU status indicator/handle

Figure 26. AC PSU status indicator

1. AC PSU handle

2. Socket

3. Release latch

Table 17. AC PSU status indicator codes

Power indicator codes Condition

Green Indicates that a valid power source is connected to the PSU and the PSU is operational.

Blinking amber Indicates an issue with the PSU.

Not powered on Indicates that the power is not connected to the PSU.

Blinking green Indicates that the firmware of the PSU is being updated.

CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware. If

firmware update is interrupted, the PSUs do not function.

Blinking green and powers off

When hot-plugging a PSU, it blinks green five times at a rate of 4 Hz and powers off. This indicates a PSU mismatch due to efficiency, feature set, health status, or supported voltage.

CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for

example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is not supported, even if the PSUs have the same power rating. This results in a PSU mismatch condition or failure to power on the system.

CAUTION: If two PSUs are used, they must be of the same type and have the same

maximum output power.

CAUTION: When correcting a PSU mismatch, replace the PSU with the blinking indicator.

Swapping the PSU to make a matched pair can result in an error condition and an unexpected system shutdown. To change from a high output configuration to a low output configuration or vice versa, you must power off the system.

CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of

Titanium PSUs, which support only 240 V. When two identical PSUs receive different input voltages, they can output different wattages, and trigger a mismatch.

Field service information 29

Table 18. DC PSU status indicator codes

Power indicator codes Condition

Green Indicates that a valid power source is connected to the PSU, and

the PSU is operational.

Blinking amber Indicates an issue with the PSU.

Not powered on Indicates that the power is not connected to the PSU.

Blinking green When hot-plugging a PSU, it blinks green five times at a rate of 4

Hz and powers off. This indicates a PSU mismatch due to efficiency, feature set, health status, or supported voltage.

CAUTION: If two PSUs are installed, both the PSUs

must have the same type of label; for example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is not supported, even if the PSUs have the same power rating. This results in a PSU mismatch condition, or failure to power on the system.

CAUTION: If two PSUs are used, they must be of the

same type and have the same maximum output power.

CAUTION: When correcting a PSU mismatch, replace

the PSU with the blinking indicator. Swapping the PSU to make a matched pair can result in an error condition and an unexpected system shutdown. To change from a High Output configuration to a Low Output configuration or conversely, you must power off the system.

CAUTION: Combining AC and DC PSUs is not supported.

30 Field service information

+ 209 hidden pages

Dell Latitude E7440 User Manual [po]

Specifications and Main Features

Frequently Asked Questions

User Manual

Product overview

Product positioning

Product features

Product comparison

Supported operating systems

System Information label

Field service information

Field service overview

PowerEdge R7515 system overview

Front view of the system

Left control panel view

Status LED indicators

System health and system ID indicator codes

iDRAC Quick Sync 2 indicator codes

Right control panel

iDRAC Direct LED indicator codes

Drive indicator codes

Rear view of the system

NIC indicator codes

Power supply unit indicator codes