Dell Latitude E5570 User Manual

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Dell Latitude E5570

Owner's Manual

Regulatory Model: P48F Regulatory Type: P48F001

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Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

trademarks may be trademarks of their respective owners.

2018 - 10

Rev. A05

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Contents

1 Working on your computer............................................................................................................................. 6

Safety instructions.............................................................................................................................................................6

Before working inside your computer..............................................................................................................................6

Turning o your computer.................................................................................................................................................7

After working inside your computer.................................................................................................................................7

Keyboard short-cut key functions....................................................................................................................................7

2 Disassembly and reassembly..........................................................................................................................9

Recommended tools..........................................................................................................................................................9

Installing the Subscriber Identication Module SIM card..............................................................................................9

Removing the Subscriber Identication Module SIM card........................................................................................... 9

Removing the base cover................................................................................................................................................10

Installing the base cover.................................................................................................................................................. 10

Lithium-ion battery precautions......................................................................................................................................10

Removing the battery.......................................................................................................................................................11

Installing the battery.........................................................................................................................................................12

Removing the hard drive assembly.................................................................................................................................12

Removing the hard drive from the hard drive bracket.................................................................................................13

Installing the hard drive into the hard drive bracket.....................................................................................................14

Installing the hard drive assembly...................................................................................................................................14

Installing the optional M.2 SSD.......................................................................................................................................14

Removing the optional M.2 Solid State Drive SSD.......................................................................................................15

Installing the optional PCIe SSD..................................................................................................................................... 15

Removing the optional PCIe SSD...................................................................................................................................15

Removing the memory module.......................................................................................................................................16

Installing the memory module......................................................................................................................................... 16

Removing the WLAN card...............................................................................................................................................17

Installing the WLAN card................................................................................................................................................. 17

Removing the WWAN card..............................................................................................................................................17

Installing the WWAN card................................................................................................................................................18

Removing the power connector port.............................................................................................................................18

Installing the power connector port...............................................................................................................................19

Removing the keyboard .................................................................................................................................................. 19

Installing the keyboard.....................................................................................................................................................20

Removing the display assembly..................................................................................................................................... 20

Installing the display assembly........................................................................................................................................22

Removing the display bezel.............................................................................................................................................22

Installing the display bezel............................................................................................................................................... 23

Removing the display panel............................................................................................................................................ 23

Installing the display panel...............................................................................................................................................24

Removing the camera......................................................................................................................................................24

Installing the camera........................................................................................................................................................25

Removing the dock frame.............................................................................................................................................. 25

Contents

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Installing the dock frame................................................................................................................................................. 27

Removing the touchpad button..................................................................................................................................... 27

Installing the touchpad button........................................................................................................................................28

Removing the optional SmartCard reader board......................................................................................................... 28

Installing the optional SmartCard reader board............................................................................................................29

Removing the optional nger print reader board......................................................................................................... 29

Installing the optional nger print reader board........................................................................................................... 30

Removing the LED board................................................................................................................................................30

Installing the LED board...................................................................................................................................................31

Removing the heat sink assembly.................................................................................................................................. 31

Installing the heat sink assembly....................................................................................................................................32

Removing the coin cell battery.......................................................................................................................................32

Installing the coin cell battery.........................................................................................................................................33

Removing the speakers...................................................................................................................................................33

Installing the speakers..................................................................................................................................................... 34

Removing the system board...........................................................................................................................................34

Installing the system board............................................................................................................................................. 35

Removing the palmrest...................................................................................................................................................36

Installing the palmrest......................................................................................................................................................36

3 System setup options.................................................................................................................................. 38

Boot Sequence.................................................................................................................................................................38

Navigation keys................................................................................................................................................................39

System Setup overview.................................................................................................................................................. 39

Accessing System Setup................................................................................................................................................ 39

General screen options....................................................................................................................................................39

System Conguration screen options........................................................................................................................... 40

Video screen options....................................................................................................................................................... 42

Security screen options...................................................................................................................................................43

Secure Boot screen options............................................................................................................................................44

Intel Software Guard Extensions screen options......................................................................................................... 45

Performance screen options.......................................................................................................................................... 45

Power Management screen options..............................................................................................................................46

POST Behavior screen options.......................................................................................................................................47

Virtualization support screen options............................................................................................................................48

Wireless screen options...................................................................................................................................................49

Maintenance screen options...........................................................................................................................................49

System Log screen options.............................................................................................................................................49

Updating the BIOS in Windows .................................................................................................................................... 50

System and setup password.......................................................................................................................................... 50

Assigning a system password and setup password...............................................................................................50

Deleting or changing an existing system and or setup password.........................................................................51

4 Technical specications............................................................................................................................... 52

System specications......................................................................................................................................................52

Processor specications................................................................................................................................................. 53

Memory specications.................................................................................................................................................... 53

Contents

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Storage specications.....................................................................................................................................................53

Audio specications.........................................................................................................................................................53

Video specications.........................................................................................................................................................54

Camera specications..................................................................................................................................................... 54

Communication specications........................................................................................................................................54

Port and connector specications.................................................................................................................................54

Contactless smart card specications.......................................................................................................................... 55

Display specications...................................................................................................................................................... 55

Keyboard specications.................................................................................................................................................. 56

Touchpad specications..................................................................................................................................................56

Battery specications......................................................................................................................................................56

AC Adapter specications...............................................................................................................................................57

Physical specications.....................................................................................................................................................58

Environmental specications.......................................................................................................................................... 58

5 Diagnostics..................................................................................................................................................59

Enhanced Pre-Boot System Assessment ePSA diagnostics......................................................................................59

Device status lights..........................................................................................................................................................60

Battery status lights......................................................................................................................................................... 61

6 Contacting Dell............................................................................................................................................62

Contents

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Working on your computer

Safety instructions

Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:

• You have read the safety information that shipped with your computer.

• A component can be replaced or, if purchased separately, installed by performing the removal procedure in the reverse order.

WARNING: Disconnect all power sources before opening the computer cover or panels. After you nish working inside the

computer, replace all covers, panels, and screws before connecting to the power source.

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional

safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple

repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an

unpainted metal surface that is grounded to ground yourself before you touch the computer to perform any disassembly tasks.

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its

edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have

connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

NOTE: The color of your computer and certain components may appear dierently than shown in this document.

Before working inside your computer

To avoid damaging your computer, perform the following steps before you begin working inside the computer.

1 Ensure that you follow the Safety instructions.

2 Ensure that your work surface is at and clean to prevent the computer cover from being scratched.

3 Turn o your computer.

CAUTION

the network device.

4 Disconnect all the network cables from the computer.

5 Disconnect your computer and all attached devices from the electrical outlets.

6 Press and hold the power button while the computer is unplugged to ground the system board.

7 Remove the cover.

: To disconnect a network cable, rst unplug the cable from your computer and then unplug the cable from

CAUTION

such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.

6 Working on your computer

: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,

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CAUTION: Make sure that you place the cooler outlet side of your system at least 5 cm away from wall to prevent

system overheat.

CAUTION: Your system cannot be placed crosswise and make sure that there is no equipment on the side cover.

Turning o your computer

After working inside your computer

After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your computer.

CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries

designed for other Dell computers.

1 Replace the battery.

2 Replace the base cover.

3 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.

4 Connect any telephone or network cables to your computer.

CAUTION: To connect a network cable, rst plug the cable into the network device and then plug it into the

computer.

5 Connect your computer and all attached devices to their electrical outlets.

6 Turn on your computer.

Keyboard short-cut key functions

The following table lists the keyboard short-cut key functions. Do not type the + (plus) symbol when running a command.

Table 1. Keyboard short-cut key functions

System functions

Ctrl+Shift+Esc Opens the Task Manager window.

Fn+Esc Enables or disables FN function key features.

Fn+F5 Enables or disables Number lock.

Fn+F6 Enables or disables Scroll lock.

Fn+F9 Launches the Windows Search charm.

Fn+F10 Enables backlight keyboard mode.

Fn+PrtScr Enables or disables the bluetooth.

Fn+Ctrl Opens the application's context menu. This key has the same eect as the Application Key.

Display functions

Fn+F8 Switches the video image to the next display option. The options include the integrated display, an

external monitor, and both displays simultaneously.

Fn+F11 Decreases brightness on the integrated display only (not on an external monitor).

Fn+F12 Increases brightness on the integrated display only (not on an external monitor).

Fn+Home Toggle Radio On/O

Fn+End Sleep

Working on your computer 7

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Power management

Fn+Insert Enables system Standby.

Media/audio

Fn+F1 Mutes or unmutes the system audio.

Fn+F2 Decreases the audio volume.

Fn+F3 Increases the audio volume.

Fn+F4 Mutes or unmutes the built-in microphone.

Microsoft Windows logo key functions

Windows Logo key + M Minimizes all open windows.

Windows Logo key + Shift+M Maximizes all open windows.

Windows Logo key +E Runs Windows Explorer.

Windows Logo key +R Opens the Run dialog box.

Windows Logo key +F Opens the Search Results dialog box.

Windows Logo key +Ctrl+F Opens the Search Results-Computer dialog box (if the computer is connected to a network).

Windows Logo key+Pause Opens the System Properties dialog box.

8 Working on your computer

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Disassembly and reassembly

Recommended tools

The procedures in this document require the following tools:

• Phillips #0 screwdriver

• Phillips #1 screwdriver

• Small plastic scribe

Installing the Subscriber Identication Module SIM card

1 Follow the procedure in Before working inside your computer.

2 Insert a paperclip or a SIM card removal tool into the pinhole to remove the SIM card tray [1].

3 Place the SIM card on the SIM card tray [2].

4 Push the SIM card tray into the slot until it clicks into place.

Removing the Subscriber Identication Module SIM card

CAUTION

turned o or the network connections are disabled.

1 Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray.

2 Remove the SIM card from the SIM card tray.

3 Push the SIM card tray into the slot until it clicks into place.

: Removing the SIM card when the computer is on may cause data loss or damage the card. Ensure your computer is

Disassembly and reassembly 9

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Removing the base cover

1 Follow the procedure in Before working inside your computer.

2 To remove the base cover:

a Loosen the screws that secure the base cover to the computer [1]. b Lift the base cover from the edge and remove it from the computer [2, 3].

NOTE: You may need a plastic scribe to lift the base cover from the edges.

Installing the base cover

1 Align the base cover with the screw holders on the computer.

2 Press the edges of the cover until it clicks into place.

3 Tighten the screws to secure the base cover to the computer.

4 Follow the procedure in After working inside your computer.

Lithium-ion battery precautions

CAUTION

• Exercise caution when handling Lithium-ion batteries.

• Discharge the battery as much as possible before removing it from the system. This can be done by disconnecting the AC adapter

• Do not crush, drop, mutilate, or penetrate the battery with foreign objects.

• Do not expose the battery to high temperatures, or disassemble battery packs and cells.

• Do not apply pressure to the surface of the battery.

• Do not bend the battery.

• Do not use tools of any kind to pry on or against the battery.

• If a battery gets stuck in a device as a result of swelling, do not try to free it as puncturing, bending, or crushing a Lithium-ion

• Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and re-sellers.

from the system to allow the battery to drain.

battery can be dangerous. In such an instance, the entire system should be replaced. Contact https://www.dell.com/support for assistance and further instructions.

10 Disassembly and reassembly

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Removing the battery

NOTE: If your computer supports the 6-cell battery, it will not support a hard drive.

NOTE: Discharge the battery as much as possible before removing from the system. This can be done by disconnecting the A/C

adapter from the system (while the system is turned on) to allow the system to drain the battery.

1 Follow the procedure in Before working inside your computer.

2 Remove the base cover.

3 To remove the battery:

a Disconnect the battery cable from the connector on the system board [1]. b Remove the screws that secure the battery to the computer [2]. c Lift the battery away from the computer [3].

• Do not apply pressure to the surface of the battery

• Do not bend

• Do not use tools of any kind to pry on or against the battery

• If a battery cannot be removed within the constraints above, please contact Dell technical support

4 Unroute the cable from the routing channel [1] and remove the cable from the battery [2].

NOTE

: This step is applicable only for 3- and 4-cell battery.

Disassembly and reassembly 11

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Installing the battery

NOTE: If your computer supports a 6-cell battery, it will not support a hard drive.

1 Connect the battery cable to the connector on the battery.

2 Route the battery cable through the routing channel on the battery.

NOTE

: This step is applicable only for a 3- and 4-cell battery.

3 Insert the battery into the slot on the computer.

4 Tighten the screws to secure the battery to the computer.

5 Connect the battery cable to the connector on the system board.

6 Install the base cover.

7 Follow the procedure in After working inside your computer.

Removing the hard drive assembly

If the system is shipped with hard drive assembly perform the following steps.

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery

3 To remove the hard drive assembly:

a Disconnect the hard drive cable from the connector on the system board [1] . b Remove the screws that secure the hard drive assembly to the computer [2]. c Lift the hard drive assembly away from the computer [3].

Disassembly and reassembly

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Removing the hard drive from the hard drive bracket

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery c hard drive assembly

3 Pull the hard drive cable to remove it from the connector.

4 Remove the screws that secure the hard drive bracket to the hard drive [1] and lift the hard drive from the hard drive bracket [2].

Disassembly and reassembly

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Installing the hard drive into the hard drive bracket

1 Align the screw holders on the hard drive with the screws on the hard drive bracket.

2 Insert the hard drive into the hard drive bracket.

3 Tighten the screws to secure the hard drive to the hard drive bracket.

4 Install the:

a hard drive assembly b battery c base cover

5 Follow the procedure in After working inside your system.

Installing the hard drive assembly

If the system is shipped with hard drive assembly perform the following steps.

1 Insert the hard drive assembly into the slot on the computer.

2 Tighten the screws to secure the hard drive assembly to the computer.

3 Connect the hard drive cable to the connector on the hard drive and on the system board.

4 Install the:

a battery b base cover

5 Follow the procedures in After working inside your system.

Installing the optional M.2 SSD

If the system is shipped with M.2 SSD perform the following steps.

1 Insert the SSD into the connector on the computer.

2 Tighten the screw to secure the SSD to the computer.

3 Install the:

a battery b base cover

4 Follow the procedure in After working inside your computer.

Disassembly and reassembly

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Removing the optional M.2 Solid State Drive SSD

If the system is shipped with M.2 SSD perform the following steps.

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery

3 To remove the SSD:

a Remove the screw that secures the SSD to the computer [1]. b Slide and lift the SSD from the computer [2].

Installing the optional PCIe SSD

If the system is shipped with PCIe SSD perform the following steps.

1 Insert the SSD clip into the slot on the computer.

2 Tighten the screw to secure the SSD clip to the computer.

3 Insert the SSD into the connector on the computer.

4 Place the SSD bracket over the SSD and tighten the screws to secure it to the computer.

5 Install the:

a battery b base cover

6 Follow the procedure in After working inside your computer.

Removing the optional PCIe SSD

If the system is shipped with PCIe SSD perform the following steps.

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery

3 To remove the PCIe SSD:

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a Remove the screws that secure the SSD bracket to the SSD [1]. b Remove the SSD bracket [2]. c Remove the SSD from the computer [3].

Removing the memory module

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery

3 Pull the clips securing the memory module until the memory module pops up [1].

4 Remove the memory module from the system board [2].

Installing the memory module

1 Insert the memory module into the memory module socket until the clips secure the memory module.

2 Install the:

a battery b base cover

3 Follow the procedures in After working inside your computer.

Disassembly and reassembly

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Removing the WLAN card

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery

3 To remove the WLAN card:

a Remove the screw that secures the metal bracket to the WLAN card [1]. b Remove the metal bracket [2]. c Disconnect the WLAN cables from the connectors on the WLAN card [3]. d Unroute the WLAN cables from the routing channel. e Remove the WLAN card from the computer [4].

Installing the WLAN card

1 Insert the WLAN card into the slot on the computer.

2 Route the WLAN cables through the routing channel.

3 Connect the WLAN cables to the connectors on the WLAN Card.

4 Place the metal bracket and tighten the screw to secure it to the computer.

5 Install the:

a battery b base cover

6 Follow the procedure in After working inside your system.

Removing the WWAN card

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery

3 To remove the WWAN card:

a Remove the screw that secures the WWAN card [1]. b Disconnect the WWAN cables from the connectors on the WWAN card [2].

Disassembly and reassembly

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c Unroute the WWAN cables from the routing channel. d Remove the WWAN card from the computer [3].

Installing the WWAN card

1 Insert the WWAN card into the slot on the computer.

2 Route the WWAN cables through the routing channel.

3 Connect the WWAN cables to the connectors on the WWAN card.

4 Tighten the screw to secure the WWAN card to the computer

5 Install the:

a battery b base cover

6 Follow the procedure in After working inside your computer.

Removing the power connector port

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery

3 To remove the power connector port:

a Remove the screws to release the metal bracket on the power connector port [1]. b Lift the metal bracket from the computer [2]. c Disconnect the power connector port cable from the computer [3]. d Remove the power connector port from the computer [4].

Disassembly and reassembly

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Installing the power connector port

1 Insert the power connector port into the slot on the computer.

2 Place the metal bracket on the power connector port.

3 Tighten the screw to secure the power connector port to the computer.

4 Route the power connector port cable through the routing channels.

5 Connect the power connector port cable to the connector on the system board.

6 Install the:

a battery b base cover

7 Follow the procedure in After working inside your computer.

Removing the keyboard

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery

3 To remove the keyboard trim:

a Disconnect the keyboard cables from the connectors on the system board [1, 2]. b Using a plastic scribe, lift the keyboard trim from the edges to release it from the keyboard [3, 4, 5].

Disassembly and reassembly

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4 To remove the keyboard:

a Remove the screws that secure the keyboard to the computer [1]. b Lift the keyboard and slide it to remove it from computer [2, 3].

Installing the keyboard

1 Align the keyboard with the screw holders on the computer.

2 Tighten the screws to secure the keyboard to the computer.

3 Align the keyboard trim with the tabs on the computer and press it until it clicks into place

4 Connect the keyboard cables to the connectors on the touchpad board.

NOTE

: If you have removed the dock frame, then install the dock frame and then connect the keyboard cables.

5 Install the:

a battery b base cover

6 Follow the procedure in After working inside your system.

Removing the display assembly

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery c WLAN d WWAN

3 To remove the display hinge brackets:

a Remove the screw that secures the display hinge bracket to the computer [1]. b Remove the display hinge bracket from the computer [2].

Disassembly and reassembly

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4 To disconnect display cable:

a Unroute the WLAN and WWAN cables from the dock frame [1]. b Remove the screw that secures the eDP cable bracket to the computer [2]. c Remove the eDP cable bracket to access the display cable [3]. d Disconnect the eDP cable from the system board [4].

5 To disconnect the display assembly:

a Unroute the display cable from the dock frame [1]. b Remove the screws that secure the display assembly [2] c Release the antenna cables and display cable from the routing channel [3].

Disassembly and reassembly

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6 To remove the display assembly:

a Remove the screws that secure the display assembly to the computer [1]. b Open the display [2] and lift the display assembly to remove it from the computer [3].

Installing the display assembly

1 Place the display assembly to align with the screw holders on the computer.

2 Tighten the screws to secure the display assembly to the computer.

3 Route the display cable through the routing channel and route the antenna cables by pushing it through the hole.

4 Connect the antenna cables and display cable to the connectors.

5 Place the display cable bracket over the connector and tighten the screw to secure the display cable to the computer.

6 Place the display hinge bracket and tighten the screw to secure it to the computer.

7 Install the:

a WLAN b WWAN c battery d base cover

8 Follow the procedure in After working inside your computer.

Removing the display bezel

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery c display assembly

Disassembly and reassembly

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3 Using a plastic scribe, release the tabs on the edges to release the display bezel from the display assembly [1, 2].

4 Remove the display bezel from the display assembly.

Installing the display bezel

1 Place the display bezel on the display assembly.

2 Press the edges of the display bezel until it clicks onto the display assembly.

3 Install the:

a display assembly b battery c base cover

4 Follow the procedure in After working inside your system.

Removing the display panel

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery c display assembly d display bezel

3 To remove the display panel:

a Remove the screws that secure the display panel to the display assembly [1]. b Lift the display panel and ip the display panel to access the eDP cable [2]. c Peel the adhesive tape [3] to access the eDP cable. d Disconnect the eDP cable from the connector [4, 5, 6]. e Lift the display panel from the computer.

Disassembly and reassembly

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Installing the display panel

1 Connect the eDP cable to the connector and x the adhesive tape.

2 Align the display panel with the screw holders on the display assembly.

3 Tighten the screws to secure the display panel to the display assembly.

4 Install the:

a display assembly b display bezel c battery d base cover

5 Follow the procedure in After working inside your system.

Removing the camera

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery c WLAN card d WWAN card e display assembly f display bezel

3 To remove the camera:

a Disconnect the camera cable from the connector on the display assembly [1]. b Lift the camera away from the display assembly [2].

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Installing the camera

1 Place the camera on the display assembly.

2 Connect the camera cable to the connector on the display assembly

3 Install the:

a display bezel b display assembly c WWAN d WLAN e battery f base cover

4 Follow the procedure in After working inside your system.

Removing the dock frame

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery c hard drive assembly or M.2 SSD or PCIe SSD d WLAN card e WWAN card

3 To remove the dock frame connectors:

a Remove the screws that secure the dock frame to the computer [1]. b Disconnect the keyboard cables [2, 3].

Disassembly and reassembly

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4 To remove the eDP cable:

a Unroute the WWAN and WLAN cables from the doc frame [1]. b Remove the screw and lift the metal bracket [2, 3]. c Disconnect the eDP cable [4].

5 To remove the dock frame:

a Remove the screws that secure the dock frame to the computer [1]. b Lift the dock frame from the computer [2].

Disassembly and reassembly

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Installing the dock frame

1 Place the dock frame on the computer and tighten the screws.

2 Connect the eDP cable.

3 Place the metal bracket and tighten the screw.

4 Connect the keyboard cable.

5 Place the SSD plate and tighten the screw to secure it.

NOTE

: Step 5 is required only if the PCIe SSD card is removed.

6 Tighten the screws to secure the dock frame to the computer.

7 Install the:

a WWAN card b WLAN card c hard drive assembly or M.2 SSD or PCIe SSD d battery e base cover

8 Follow the procedure in After working inside your system.

Removing the touchpad button

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery c dock frame

3 To remove the touchpad button:

a Lift the latch and disconnect the touchpad button cable from the connector [1] [2]. b Remove the screws that secure the touchpad button [3]. c Lift and remove the touchpad button away from the computer [4].

Disassembly and reassembly

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Installing the touchpad button

1 Place the touchpad button into the slot on the system board.

2 Tighten the screws to secure the touchpad button to the system board.

3 Connect the touchpad button cable to the connector on the system board.

4 Install the:

a dock frame b battery c base cover

5 Follow the procedure in After working inside your computer.

Removing the optional SmartCard reader board

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery c hard drive assembly or M.2 SSD or PCIe SSD d WLAN card e WWAN card f dock frame

3 To remove the SmartCard reader board:

a Disconnect the SmartCard reader board cable from the USH board [1, 2]. b Peel the cable to release from the adhesive. c Remove the screws that secure the SmartCard reader board to the computer [3]. d Lift the SmartCard reader board from the computer [4].

Disassembly and reassembly

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Installing the optional SmartCard reader board

1 Insert the SmartCard reader board into the slot on the computer.

2 Tighten the screws to secure the SmartCard reader board to the computer.

3 Connect the SmartCard reader cable to the connector on the USH board.

4 Install the:

a dock frame b WWAN card c WLAN card d hard drive assembly or M.2 SSD or PCIe SSD e battery f base cover

5 Follow the procedure in After working inside your computer.

Removing the optional nger print reader board

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery c hard drive assembly or M.2 SSD or PCIe SSD d WLAN card e WWAN card f dock frame

3 To remove the nger print reader board:

a Remove the screw to release the metal bracket that secures the nger print reader board to the computer [1]. b Lift the metal bracket from the computer [2]. c Disconnect the nger print reader cable from the nger print reader board [3] [4]. d Lift the nger print reader board from the computer [5].

Disassembly and reassembly

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Installing the optional nger print reader board

1 Insert the nger print reader board into the slot on the computer.

2 Connect the nger print reader cable to the nger print reader board.

3 Place the metal bracket on the nger print reader board and tighten the screw to secure the nger print reader board.

4 Install the:

a hard drive assembly or M.2 SSD or PCIe SSD b dock frame c WLAN card d WWAN card e battery f base cover

5 Follow the procedure in After working inside your system.

Removing the LED board

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery c hard drive assembly or M.2 SSD or PCIe SSD d WLAN card e WWAN card f dock frame

3 To remove the LED board:

a Disconnect the LED board cable from the connector on the LED board [1, 2]. b Remove the screw that secures the LED board to the computer [3]. c Lift the LED board from the computer [4].

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Installing the LED board

1 Insert the LED board into the slot on the computer.

2 Tighten the screw that secures the LED board to the computer.

3 Connect the LED board cable to the connector on the LED board.

4 Install the:

a dock frame b WWAN card c WLAN card d hard drive assembly or M.2 SSD or PCIe SSD e battery f base cover

5 Follow the procedure in After working inside your computer.

Removing the heat sink assembly

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery c hard drive assembly or M.2 SSD or PCIe SSD d WLAN e WWAN f dock frame

3 To remove the heat sink:

a Disconnect the fan cable [1]. b Remove the screws that secure the heat sink assembly to the system board [2, 3, 4, 5, 6, 7]. c Lift the heat sink assembly from the system board [8].

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NOTE: The number of screws may vary depending upon the computer conguration.

Installing the heat sink assembly

1 Place the heat sink assembly on the system board and align it with the screw holders.

2 Tighten the screws to secure the heat sink assembly to the system board.

3 Connect the fan cable to the connector on the system board.

4 Install the:

a dock frame b WWAN c WLAN d hard drive assembly or M.2 SSD or PCIe SSD e battery f base cover

5 Follow the procedure in After working inside your computer.

Removing the coin cell battery

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery c hard drive assemblyor M.2 SSD or PCIe SSD d dock frame

3 To remove the coin cell battery:

a Disconnect the coin cell battery cable from the connector on the system board [1]. b Lift the coin cell battery to release it from the adhesive and remove it from the system board [2].

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Installing the coin cell battery

1 Place the coin cell battery into the slot on the system board.

2 Connect the coin cell battery cable to the connector on the system board.

3 Install the:

a dock frame b hard drive assemblyor M.2 SSD or PCIe SSD c battery d base cover

4 Follow the procedure in After working inside your computer.

Removing the speakers

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery c memory module d hard drive assembly or M.2 SSD or PCIe SSD e WLAN f WWAN g dock frame

3 To remove the speaker:

a Disconnect the speaker cable [1]. b Disconnect the LED board cable from the LED board.

: This step is only applicable only if the speaker cable is routed under the LED board cable.

NOTE

c Unroute the cables from the retention clips on the computer [2]. d Lift the speaker from the computer [3].

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Installing the speakers

1 Place the speakers into the slots on the computer.

2 Route the speaker cable through the retention clips through the routing channel.

3 Connect the speaker cable to the connector on the system board.

4 Install the:

a dock frame b WLAN c WWAN d hard drive assembly or M.2 SSD or PCIe SSD e battery f base cover

5 Follow the procedure in After working inside your computer.

Removing the system board

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a base cover b battery c memory module d hard drive assembly or M.2 SSD or PCIe SSD e WLAN card f WWAN card g keyboard h dock frame i power connector port

3 Disconnect the speaker cables [1], touch pad and system board cables [2, 3] from the system board.

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4 To remove the system board:

a Remove the screws that secure the system board to the chassis [1]. b Slide the system board to disengage the connectors from the slots on the back of the computer. c Lift the system board from the computer [2].

Installing the system board

1 Align the system board with the screw holders on the computer.

2 Tighten the screws to secure the system board to the computer.

3 Connect the speaker cable to the connector on the system and route the cable through the routing channels.

4 Connect the power connector and coin cell battery cables to the connectors on the system board:

5 Install the:

a power connector port b dock frame c WLAN d heat sink assembly e WWAN f hard drive assembly or M.2 SSD or PCIe SSD

Disassembly and reassembly

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g keyboard h memory module i battery j base cover k SIM card

6 Follow the procedure in After working inside your computer.

Removing the palmrest

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a SIM card b base cover c battery d memory e hard drive assembly or M.2 SSD or PCIe SSD f keyboard g WLAN h WWAN i dock frame j heat sink assembly k power connector port l system board

3 The palmrest is the remaining component, after removing all the components.

Installing the palmrest

1 Align the palmrest on the computer.

2 Install the:

a system board b power connector port c dock frame d WLAN e heat sink assembly f WWAN g hard drive assembly or M.2 SSD or PCIe SSD

Disassembly and reassembly

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h keyboard i memory module j battery k base cover l SIM card

3 Follow the procedure in After working inside your computer.

Disassembly and reassembly 37

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System setup options

NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.

Topics:

• Boot Sequence

• Navigation keys

• System Setup overview

• Accessing System Setup

• General screen options

• System Conguration screen options

• Video screen options

• Security screen options

• Secure Boot screen options

• Intel Software Guard Extensions screen options

• Performance screen options

• Power Management screen options

• POST Behavior screen options

• Virtualization support screen options

• Wireless screen options

• Maintenance screen options

• System Log screen options

• Updating the BIOS in Windows

• System and setup password

Boot Sequence

Boot Sequence allows you to bypass the System Setup–dened boot device order and boot directly to a specic device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can:

• Access System Setup by pressing F2 key

• Bring up the one-time boot menu by pressing F12 key

The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are:

• Removable Drive (if available)

• STXXXX Drive

: XXX denotes the SATA drive number.

NOTE

• Optical Drive (if available)

• SATA Hard Drive (if available)

• Diagnostics

: Choosing Diagnostics, will display the ePSA diagnostics screen.

NOTE

The boot sequence screen also displays the option to access the System Setup screen.

38 System setup options

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Navigation keys

NOTE: For most of the System Setup options, changes that you make are recorded but do not take eect until you restart the

system.

Keys Navigation

Up arrow Moves to the previous eld.

Down arrow Moves to the next eld.

Enter Selects a value in the selected eld (if applicable) or follow the link in the eld.

Spacebar Expands or collapses a drop‐down list, if applicable.

Tab Moves to the next focus area.

NOTE: For the standard graphics browser only.

Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message

that prompts you to save any unsaved changes and restarts the system.

System Setup overview

System Setup allows you to:

• Change the system conguration information after you add, change, or remove any hardware in your computer.

• Set or change a user-selectable option such as the user password.

• Read the current amount of memory or set the type of hard drive installed.

Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference.

CAUTION

computer to work incorrectly.

: Unless you are an expert computer user, do not change the settings for this program. Certain changes can cause your

Accessing System Setup

1 Turn on (or restart) your computer.

2 After the white Dell logo appears, press F2 immediately.

The System Setup page is displayed.

NOTE

: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or

restart your computer and try again.

NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup.

General screen options

This section lists the primary hardware features of your computer.

Option

System Information

Description

• System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date, Manufacture Date, and the Express Service Code.

• Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode, Memory Technology, DIMM A Size, DIMM B Size.

System setup options 39

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Option Description

• Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3 Cache, HT Capable, and 64-Bit technology.

• Device Information: Displays Primary Hard Drive, SATA-0, M.2PCIe SSD-0, Dock eSATA Device, LOM MAC Address, Video Controller, Video BIOS Version, Video Memory, Panel Type, Native Resolution, Audio Controller, WiFi Device, WiGig Device, Cellular Device, Bluetooth Device.

Battery Information Displays the battery status and the type of AC adapter connected to the computer.

Boot Sequence

Advanced Boot Options

Date/Time Allows you to change the date and time.

Boot Sequence Allows you to change the order in which the computer attempts to nd an operating

system. The options are:

• Windows Boot Manager

• UEFI: Hard drive details

Boot List Options Allows you to change the boot list option:

• Legacy

• UEFI (enabled by default)

This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is disabled.

System Conguration screen options

Option

Integrated NIC Allows you to congure the integrated network controller. The options are:

Description

• Disabled

• Enabled

• Enabled w/PXE: This option is enabled by default.

Parallel Port Allows you to congure the parallel port on the docking station. The options are:

• Disabled

• AT: This option is enabled by default.

• PS2

• ECP

Serial Port Allows you to congure the integrated serial port. The options are:

• Disabled

• COM1: This option is enabled by default.

• COM2

• COM3

• COM4

SATA Operation Allows you to congure the internal SATA hard-drive controller. The options are:

• Disabled

40 System setup options

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Option Description

• AHCI

• RAID On: This option is enabled by default.

Drives Allows you to congure the SATA drives on board. All drives are enabled by default. The options are:

• SATA-0

• SATA-1

• SATA-2

• M.2 PCIe SSD-0

SMART Reporting This eld controls whether hard drive errors for integrated drives are reported during system startup. This

technology is part of the SMART (Self Monitoring Analysis and Reporting Technology) specication. This option is disabled by default.

• Enable SMART Reporting

USB/Thunderbolt

Conguration

USB PowerShare This eld congures the USB PowerShare feature behavior. This option allows you to charge external devices using

Audio This eld enables or disables the integrated audio controller. By default, the Enable Audio option is selected. The

This is an optional feature.

This eld congures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any type of USB Mass Storage Devices (HDD, memory key, oppy).

If USB port is enabled, device attached to this port is enabled and available for OS.

If USB port is disabled, the OS cannot see any device attached to this port.

The options are:

• Enable USB Boot Support: This option is enabled by default.

• Enable External USB Port: This option is enabled by default.

• Enable Thunderbolt Port: This option is enabled by default.

• Enable Thunderbolt Boot Support. This is an optional feature.

• Always Allows Dell Docks. This is an optional feature.

• Enables Thunderbolt (and PCIe behind TBT) Pre-boot

NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.

the stored system battery power through the USB PowerShare port.

options are:

Keyboard Illumination

Keyboard Backlight with AC

• Enable Microphone: This option is enabled by default.

• Enable Internal Speaker: This option is enabled by default.

This eld lets you choose the operating mode of the keyboard illumination feature. The keyboard brightness level can be set from 0% to 100%. The options are:

• Disabled

• Dim

• Bright: This option is enabled by default.

The Keyboard Backlight with AC option does not aect the main keyboard illumination feature. Keyboard Illumination will continue to support the various illumination levels. This eld has an eect when the backlight is enabled.

System setup options 41

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Option Description

Keyboard Backlight Timeout on AC

Keyboard Backlight Timeout on Battery

This feature denes the timeout value for the keyboard backlight when AC adapter is plugged into the system. The options are:

• 5 seconds: This option is enabled by default.

• 10 seconds

• 15 seconds

• 30 seconds

• 1 minute

• 5 minute

• 15 minute

• Never

This feature denes the timeout value for the keyboard backlight when system is running only on battery power.

• 5 seconds: This option is enabled by default.

• 10 seconds

• 15 seconds

• 30 seconds

• 1 minute

• 5 minute

• 15 minute

• Never

Touchscreen This option controls to enabled or disabled the touchscreen.

NOTE: Touchscreen option is available only if the computer is a touch version.

Unobtrusive Mode This option, when enabled, pressing Fn+F7 turns o all light and sound emissions in the system. To resume normal

operation, press Fn+F7 again. This option is disabled by default.

Miscellaneous Devices

Allows you to enable or disable the following devices:

• Enable Camera: This option is enabled by default.

• SD Card Read Only

• Enable Hard Drive Free Fall Protection: This option is enabled by default.

• Enable Media Card

• Disable Media Card

NOTE: All devices are enabled by default.

Video screen options

Option

LCD Brightness Allows you to set the display brightness depending up on the power source (On Battery and On AC).

NOTE: The video setting will be visible only when a video card is installed into the system.

Description

42 System setup options

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Security screen options

Option Description

Admin Password Allows you to set, change, or delete the administrator (admin) password.

NOTE: You must set the admin password before you set the system or hard drive password. Deleting the

admin password automatically deletes the system password and the hard drive password.

NOTE: Successful password changes take eect immediately.

Default setting: Not set

System Password Allows you to set, change or delete the system password.

NOTE: Successful password changes take eect immediately.

Default setting: Not set

Mini Card SSD Password

Strong Password Allows you to enforce the option to always set strong passwords.

Password

Conguration

Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they

Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is

Allows you to set, change or delete the Mini Card SSD Password.

NOTE: Successful password changes take eect immediately.

Default setting: Not set

Default Setting: Enable Strong Password is not selected.

NOTE: If Strong Password is enabled, Admin and System passwords must contain at least one uppercase

character, one lowercase character and be at least 8 characters long.

Allows you to determine the minimum and maximum length of Administrator and System passwords.

are set. The options are:

• Disabled

• Reboot bypass

Default setting: Disabled

set.

Default setting: Allow Non-Admin Password Changes is selected.

Non-Admin Setup Changes

UEFI Capsule Firmware Update

TPM

1.2

Security Allows you to enable the Trusted Platform Module (TPM) during POST. The options are:

Allows you to determine whether changes to the setup options are allowed when an Administrator Password is set. If disabled the setup options are locked by the admin password.

This option controls whether the system allows the BIOS updates through UEFI capsule update packages. This option is disabled by default.

• TPM On (enabled by default)

• Clear

• PPI Bypass for Enabled Commands

• PPI Bypass for Disabled Commands

System setup options 43

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Option Description

• Disabled

• Enabled

Computrace Allows you to activate or disable the optional Computrace software The options are:

• Deactivate

• Disable

• Activate

NOTE: The Activate and Disable options will permanently activate or disable the feature and no further

changes will be allowed

Default setting: Deactivate

CPU XD Support Allows you to enable the Execute Disable mode of the processor.

Enable CPU XD Support (default)

OROM Keyboard Access

Admin Setup Lockout

Allows you to set an option to enter the Option ROM Conguration screens using hotkeys during boot. The options are:

• Enable

• One Time Enable

• Disable

Default setting: Enable

Allows you to prevent users from entering the setup when an Administrator password is set.

Default Setting: Enable Admin Setup Lockout is not selected.

Secure Boot screen options

Option

Secure Boot Enable This option enables or disables the Secure Boot feature.

Description

• Disabled

• Enabled

Default setting: Enabled.

Expert Key Management

44 System setup options

Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom Mode option is disabled by default. The options are:

• PK

• KEK

• db

• dbx

If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are:

• Save to File—Saves the key to a user-selected le

• Replace from File—Replaces the current key with a key from a user-selected le

• Append from File—Adds a key to the current database from a user-selected le

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Option Description

• Delete—Deletes the selected key

• Reset All Keys—Resets to default setting

• Delete All Keys—Deletes all the keys

NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to

default settings.

Intel Software Guard Extensions screen options

Option Description

Intel SGX Enable This eld species you to provide a secured environment for running code/storing sensitive information in the

context of the main OS. The options are:

• Disabled

• Enabled

Default setting: Disabled

Enclave Memory Size

This option sets SGX Enclave Reserve Memory Size. The options are:

• 32 MB

• 64 MB

• 128 MB

Performance screen options

Option

Multi Core Support This eld species whether the process has one or all cores enabled. The performance of some applications

Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature.

Description

improves with the additional cores. This option is enabled by default. Allows you to enable or disable multi-core support for the processor. The installed processor supports two cores. If you enable Multi Core Support, two cores are enabled. If you disable Multi Core Support, one core is enabled.

• Enable Multi Core Support

Default setting: The option is enabled.

• Enable Intel SpeedStep

Default setting: The option is enabled.

C-States Control Allows you to enable or disable the additional processor sleep states.

• C states

Default setting: The option is enabled.

Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.

• Enable Intel TurboBoost

System setup options 45

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Option Description

Default setting: The option is enabled.

Hyper-Thread Control

Allows you to enable or disable the Hyper-Threading in the processor.

• Disabled

• Enabled

Default setting: Enabled.

Power Management screen options

Option Description

AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected.

Default setting: Wake on AC is not selected.

Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are:

• Disabled

• Every Day

• Weekdays

• Select Days

Default setting: Disabled

USB Wake Support Allows you to enable USB devices to wake the system from Standby.

NOTE: This feature is only functional when the AC power adapter is connected. If the AC power adapter

is removed during Standby, the system setup removes power from all the USB ports to conserve battery power.

• Enable USB Wake Support

Default setting: The option is disabled.

Wireless Radio Control

Wake on LAN/ WLAN

Allows you to enable or disable the feature that automatically switches from wired or wireless networks without depending on the physical connection.

• Control WLAN Radio

• Control WWAN Radio

Default setting: The option is disabled.

Allows you to enable or disable the feature that powers on the computer from the O state when triggered by a LAN signal.

• Disabled

• LAN Only

• WLAN Only

• LAN or WLAN

Default setting: Disabled

Block Sleep This option lets you block entering to sleep (S3 state) in operating system environment.

46 System setup options

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Option Description

Block Sleep (S3 state)

Default setting: This option is disabled

Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After you

enable this option, your system runs only in battery even if the AC is attached.

Dock Support on Battery

Advanced Battery Charge

Conguration

Primary Battery Charge

Conguration

This option allows you to use the docking station when AC power is absent but only when the battery is above a certain charge percentage. The percentage may change per battery and per platform.

• Dock Support on Battery

Default setting: Disabled

This option enables you to maximize the battery health. By enabling this option, your system uses the standard charging algorithm and other techniques, during the non-work hours to improve the battery health.

Disabled

Default setting: Disabled

Allows you to select the charging mode for the battery. The options are:

• Adaptive

• Standard — Fully charges your battery at a standard rate.

• ExpressCharge — The battery charges over a shorter period of time using Dell’s fast charging technology. This option is enabled by default.

• Primarily AC use

• Custom

If Custom Charge is selected, you can also congure Custom Charge Start and Custom Charge Stop.

NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the

Advanced Battery Charge Conguration option.

POST Behavior screen options

Option

Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters.

Keypad (Embedded)

Mouse/Touchpad Allows you to dene how the system handles mouse and touch pad input. The options are:

Description

Default setting: Enable Adapter Warnings

Allows you to choose one of two methods to enable the keypad that is embedded in the internal keyboard.

• Fn Key Only: This option is enabled by default.

• By Numlock

NOTE: When setup is running, this option has no eect. Setup works in Fn Key Only mode.

• Serial Mouse

• PS2 Mouse

• Touchpad/PS-2 Mouse: This option is enabled by default.

System setup options 47

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Option Description

Numlock Enable Allows you to enable the Numlock option when the computer boots.

Enable Network. This option is enabled by default.

Fn Key Emulation Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature.

Enable Fn Key Emulation (default)

Fn Lock Options

MEBx Hotkey Allows you to specify whether the MEBx Hotkey function should enable, during the system boot.

Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are:

Extended BIOS POST Time

Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these keys. The available options are:

• Fn Lock. This option is selected by default.

• Lock Mode Disable/Standard

• Lock Mode Enable/Secondary

Default Setting: Enable MEBx Hotkey

• Minimal

• Thorough (default)

• Auto

Allows you to create an additional preboot delay. The options are:

• 0 seconds. This option is enabled by default.

• 5 seconds

• 10 seconds

Virtualization support screen options

Option

Virtualization Allows you to enable or disable the Intel Virtualization Technology.

VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided

Trusted Execution This option species whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware

Description

Enable Intel Virtualization Technology (default).

by Intel® Virtualization technology for direct I/O.

Enable VT for Direct I/O - enabled by default.

capabilities provided by Intel Trusted Execution Technology. The TPM Virtualization Technology, and Virtualization technology for direct I/O must be enabled to use this feature.

Trusted Execution - disabled by default.

48 System setup options

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Wireless screen options

Option Description

Wireless Switch Allows to set the wireless devices that can be controlled by the wireless switch. The options are:

• WWAN

• GPS (on WWAN Module)

• WLAN/WiGig

• Bluetooth

All the options are enabled by default.

NOTE: For WLAN and WiGig enable or disable controls are tied together and they cannot be enabled or

disabled independently.

Wireless Device Enable

Allows you to enable or disable the internal wireless devices.

• WWAN/GPS

• WLAN/WiGig

• Bluetooth

All the options are enabled by default.

Maintenance screen options

Option

Service Tag Displays the Service Tag of your computer.

Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.

BIOS Downgrade This controls ashing of the system rmware to previous revisions.

Data Wipe This eld allows users to erase the data securely from all internal storage devices. The following is list of devices

Description

aected:

• Internal HDD

• Internal SDD

• Internal mSATA

• Internal eMMC

WARNING: Selecting this option results in permanent data loss and this action cannot be reversed.

BIOS Recovery This eld allows you to recover from certain corrupted BIOS conditions from a recover le on the user primary hard

drive or an external USB key.

• BIOS Recovery from Hard Drive (enabled by default)

System Log screen options

Option

BIOS Events Allows you to view and clear the System Setup (BIOS) POST events.

Thermal Events Allows you to view and clear the System Setup (Thermal) events.

Description

System setup options 49

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Option Description

Power Events Allows you to view and clear the System Setup (Power) events.

Updating the BIOS in Windows

It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet

NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS

update is completed.

1 Restart the computer.

2 Go to Dell.com/support.

• Enter the Service Tag or Express Service Code and click Submit.

• Click Detect Product and follow the instructions on screen.

3 If you are unable to detect or nd the Service Tag, click Choose from all products.

4 Choose the Products category from the list.

NOTE: Choose the appropriate category to reach the product page

5 Select your computer model and the Product Support page of your computer appears.

6 Click Get drivers and click Drivers and Downloads.

The Drivers and Downloads section opens.

7 Click Find it myself.

8 Click BIOS to view the BIOS versions.

9 Identify the latest BIOS le and click Download.

10 Select your preferred download method in the Please select your download method below window, click Download File.

The File Download window appears.

11 Click Save to save the le on your computer.

12 Click Run to install the updated BIOS settings on your computer.

Follow the instructions on the screen.

: It is recommended not to update the BIOS version for more than three revisions. For example: If you want to update the

NOTE

BIOS from 1.0 to 7.0, then install version 4.0 rst and then install version 7.0.

System and setup password

You can create a system password and a setup password to secure your computer.

Password type

System password Password that you must enter to log on to your system.

Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.

CAUTION: The password features provide a basic level of security for the data on your computer.

CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.

NOTE: System and setup password feature is disabled.

Assigning a system password and setup password

You can assign a new System Password only when the status is in Not Set.

Description

System setup options

Page 51

To enter the system setup, press F2 immediately after a power-on or re-boot.

1 In the System BIOS or System Setup screen, select Security and press Enter.

The Security screen is displayed.

2 Select System Password and create a password in the Enter the new password eld.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

• The password can contain the numbers 0 through 9.

• Only lower case letters are valid, upper case letters are not allowed.

• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

3 Type the system password that you entered earlier in the Conrm new password eld and click OK.

4 Press Esc and a message prompts you to save the changes.

5 Press Y to save the changes.

The computer reboots.

Deleting or changing an existing system and or setup password

Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked. To enter the System Setup, press F2 immediately after a power-on or reboot.

1 In the System BIOS or System Setup screen, select System Security and press Enter.

The System Security screen is displayed.

2 In the System Security screen, verify that Password Status is Unlocked.

3 Select System Password, alter or delete the existing system password and press Enter or Tab.

4 Select Setup Password, alter or delete the existing setup password and press Enter or Tab.

NOTE

: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the

System and/or Setup password, conrm the deletion when promoted.

5 Press Esc and a message prompts you to save the changes.

6 Press Y to save the changes and exit from System Setup.

The computer reboots.

System setup options

Page 52

Technical specications

NOTE: Oerings may vary by region. For more information regarding the conguration of your computer in:

• Windows 10, click or tap Start > Settings > System > About.

• Windows 8.1 and Windows 8, from the charms sidebar, click or tap Settings > Change PC settings. In the PC Settings window, select PC and devices > PC Info.

• Windows 7, click Start , right-click My Computer, and then select Properties.

Topics:

• System specications

• Processor specications

• Memory specications

• Storage specications

• Audio specications

• Video specications

• Camera specications

• Communication specications

• Port and connector specications

• Contactless smart card specications

• Display specications

• Keyboard specications

• Touchpad specications

• Battery specications

• AC Adapter specications

• Physical specications

• Environmental specications

System specications

Feature

Chipset Intel 6th Generation processors

DRAM bus width 64-bit

Flash EPROM SPI 128 Mbits

PCIe bus 100 MHz

External Bus Frequency

52 Technical specications

Specication

PCIe Gen3 (8 GT/s)

Page 53

Processor specications

Feature Specication

Types 6th Generation Intel up to Core i7 Processors, U & H, ULT Dual Core

L3 cache

i5 series

i7 series

• non Vpro — 6 MB

• vPro — 8 MB

Memory specications

Feature Specication

Memory connector Two DIMMS slots

Memory capacity 4 GB, 8 GB, 16 GB and 32 GB

Memory type DDR4 SDRAM

Speed 2133 MHz

Minimum memory 4 GB

Maximum memory 32 GB

Storage specications

Feature

HDD Up to 1 TB

SSD 2.5 inches Up to 512 GB

SSD M.2 SATA / PCIe

Specication

Up to 512 GB

Audio specications

Feature

Types High-denition audio

Controller Realtek ALC3235

Stereo conversion Digital audio-out through HDMI — up to 7.1 compressed and uncompressed audio

Internal interface High-denition audio codec

External interface Stereo headset/mic combo

Speakers Two

Internal speaker

amplier

Specication

2 W (RMS) per channel

Technical specications 53

Page 54

Feature Specication

Volume controls Hot keys

Video specications

Feature Specication

Type Integrated on system board, hardware accelerated

UMA controller Intel HD Graphics 530 (quad core) AMD Radeon R7M370

Data bus Integrated video

External display support

• 19-pin HDMI connector

• 15-pin VGA connector

Camera specications

Feature Specication

Camera resolution 0.92 megapixels

HD Panel Resolution 1366 x 768 pixels

FHD Panel Resolution

HD Panel Video Resolution (maximum)

FHD Panel Video Resolution (maximum)

Diagonal viewing angle

1920 x 1080 pixels

1366 x 768 pixels

1920 x 1080 pixels

74°

Communication specications

Features

Network adapter 10/100/1000 Mb/s Ethernet (RJ-45)

Wireless Internal wireless local area network (WLAN), wireless wide area network (WWAN), wireless gigabit (WiGig).

Specication

NOTE: WWAN and WiGig are optional.

NOTE: Intel or Qualcomm (optional)

Port and connector specications

Feature

Audio Stereo headset/mic combo

Video

54 Technical specications

Specication

• One 19-pin HDMI connector

Page 55

Feature Specication

• 15 pin VGA connector

Network adapter One RJ-45 connector

USB

Memory card reader Up to SD4.0

Micro SIM (uSIM) card

Docking port

• Two USB 3.0 ports

• One USB 3.0 with PowerShare

One external (optional)

Docking has two options:

• One e-docking port

• Optional Thunderbolt 3 cable docking port

Contactless smart card

Feature Specication

Supported Smart Cards/Technologies

BTO with USH

Display specications

specications

Feature

Type

Height 360 mm (14.17 inches)

Width 224.3 mm (8.83 inches)

Diagonal 396.24 mm (15.6 inches)

Active area (X/Y) 344.23 mm x 193.54 mm

Non-touch FHD anti-glare:

Maximum resolution 1920 x 1080

Maximum brightness 300 nits

Refresh rate 60 Hz

Maximum viewing angles (horizontal)

Maximum viewing angles (vertical)

Specication

• Non-touch FHD anti-glare

• Touch FHD Corning Gorilla NBT

• HD anti-glare

80/80

Pixel pitch 0.179 mm (0.007 inches)

Technical specications 55

Page 56

Feature Specication

Touch FHD antiglare:

Maximum resolution 1920 x 1080

Maximum brightness 300 nits

Refresh rate 60 Hz

Maximum viewing angles (horizontal)

Maximum viewing angles (vertical)

Pixel pitch 0.179 mm (0.007 inches)

HD anti-glare:

Maximum resolution 1366 x 768

Maximum brightness 200 nits

Refresh rate 60 Hz

Maximum viewing angles (horizontal)

Maximum viewing angles (vertical)

Pixel pitch 0.252 mm (0.01 inches)

80/80

40/40

+10/-30

Keyboard specications

Feature

Number of keys

Specication

• United States: 103 keys

• United Kingdom: 104 keys

• Japan: 107 keys

• Brazil: 106 keys

Touchpad specications

Feature

Active Area:

X-axis 99.50 mm

Y-axis 53.00 mm

Specication

Battery specications

Feature

Type

56 Technical specications

Specication

• 62 Whr (4–cell)

Page 57

Feature Specication

• 84 Whr (6–cell)

62 Whr (4–cell):

Depth 233.00 mm (9.17 inches)

Height 7.05 mm (0.27 inch)

Width 94.80 mm (3.73 inches)

Weight 325 g (0.72 lb)

Voltage 7.6 V DC

84 Whr (6–cell):

Depth 332.00 mm (13.07 inches)

Height 7.7 mm (0.303 inches)

Width 92.6 mm (3.65 inches)

Weight 430.00 g (0.95 lb)

Voltage 11.4 V DC

Life span 300 discharge per charge cycles

Temperature range

Operating

Non-operating - 20°C to 65°C (- 4°F to 149°F)

Coin cell battery 3 V CR2032 lithium coin cell

• Charge: 0°C to 50°C (32°F to 158°F)

• Discharge: 0°C to 70°C (32°F to 122°F)

• Operating: 0°C to 35°C (32°F to 95°F)

AC Adapter specications

Feature

Type 65 W, 90 W (quad core)

Input voltage 100 V AC to 240 V AC

Input current (maximum)

Input frequency 50 Hz to 60 Hz

Output current 3.34 A

Rated output voltage

Temperature range (Operating)

Specication

1.5 A

19.5 +/– 1.0 V DC

0°C to 40°C (32°F to 104°F)

Temperature range (Non-Operating)

–40°C to 70°C (–40°F to 158°F)

Technical specications 57

Page 58

Physical specications

Feature Specication

Front height (touch)

Front height (nontouch)

Back height (touch)

Back height (nontouch)

Width 377.1 mm (14.8 inches)

Depth 252.6 mm (9.9 inches)

Starting weight

24.55 mm (0.97 inch)

26.1 mm (1.03 inch)

24.55 mm (1 inch)

4.60 lb (2.09 kg)

Environmental specications

Temperature

Operating 0°C to 35°C (32°F to 95°F)

Storage –40°C to 65°C (–40°F to 149°F)

Relative humidity (maximum)

Specications

Operating 10 % to 90 % (non condensing)

Storage 5 % to 95 % (non condensing)

Altitude

Specications

(maximum)

Operating 0 m to 3048 m (0 ft to 10,000 ft)

Non-operating 0 m to 10,668 m (0 ft to 35,000 ft)

Airborne contaminant level

G1 as dened by ISA-71.04–1985

58 Technical specications

Page 59

Diagnostics

If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to x the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

Topics:

• Enhanced Pre-Boot System Assessment ePSA diagnostics

• Device status lights

• Battery status lights

Enhanced Pre-Boot System Assessment ePSA diagnostics

The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to:

• Run tests automatically or in an interactive mode

• Repeat tests

• Display or save test results

• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)

• View status messages that inform you if tests are completed successfully

• View error messages that inform you of problems encountered during testing

CAUTION

results or error messages.

NOTE: Some tests for specic devices require user interaction. Always ensure that you are present at the computer terminal

when the diagnostic tests are performed.

You can launch the ePSA diagnostics in two ways:

1 Power-on the computer.

2 As the computer boots, press the F12 key as the Dell logo appears.

3 On the boot menu screen, select the Diagnostics option.

The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The diagnostics starts running the tests on all the detected devices.

4 If you wish to run a diagnostic test on a specic device, press Esc and click Yes to stop the diagnostic test.

5 Select the device from the left pane and click Run Tests

6 If there are any issues, error codes are displayed.

Note the error code and contact Dell.

: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid

1 Shutdown the computer.

2 Press and hold the fn key, while pressing the power button, and then release both.

Diagnostics 59

Page 60

The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The diagnostics starts running the tests on all the detected devices.

3 On the boot menu screen, select the Diagnostics option.

The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The diagnostics starts running the tests on all the detected devices.

4 If you wish to run a diagnostic test on a specic device, press Esc and click Yes to stop the diagnostic test.

5 Select the device from the left pane and click Run Tests

6 If there are any issues, error codes are displayed.

Note the error code and contact Dell.

Device status lights

Table 2. Device status lights

Icon Name Description

Power status light

Battery charge indicator

The device status LEDs are usually located either on the top or left side of the keyboard. They display the storage, battery and wireless devices connectivity and activity. Apart from that they can be useful as a diagnostic tool when there's a possible failure to the system.

NOTE

: The position of the power status light may vary depending on the system.

The following table lists how to read the LED codes when possible errors occur.

Table 3. Battery charge LED indicator

Amber blinking pattern Problem description Suggested resolution

2,1 CPU CPU failure

2,2 System board: BIOS ROM System board, covers BIOS corruption or ROM error

2,3 Memory No memory/RAM detected

2,4 Memory Memory/RAM failure

2,5 Memory Invalid memory installed

2,6 System board: Chipset System board/Chipset error

Turns on when you turn on the computer and blinks when the computer is in a power management mode.

Turns on steadily or blinks to indicate battery charge status.

2,7 LCD Replace the system board

3,1 RTC Power Failure CMOS battery failure

3,2 PCI/Video PCI or video card/chip failure

3,3 BIOS Recovery 1 Recovery image not found

3,4 BIOS Recovery 2 Recovery image found but invalid

The blinking patterns will consist of 2 set of numbers being represented by (First Group: Amber blinks, Second Group: White blinks)

Diagnostics

Page 61

NOTE:

1 First Group: The LED blinks 1 to 9 times followed by a brief pause with LED o at the interval of 1.5 seconds.(This is in Amber

color)

2 Second Group: The LED blinks 1 to 9 times, that would be then followed by a longer pause before the next cycle starts again at

the interval of 1.5 seconds.(This is in White color)

For Example: No Memory detected (2,3), Battery LED blinks two times of amber color followed by a pause, and then blinks three times of white color. The Battery LED will pause for 3 seconds before the next cycle repeat itself again.

Battery status lights

If the computer is connected to an electrical outlet, the battery light operates as follows:

Alternately blinking amber light and white light

Alternately blinking amber light with steady white light

Constantly blinking amber light

Light o Battery in full charge mode with AC adapter present.

White light on Battery in charge mode with AC adapter present.

An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop. Re-plug battery connector, replace battery if the issue reoccurs.

Temporary battery failure with AC adapter present. Re-plug battery connector, replace battery if the issue reoccurs.

Fatal battery failure with AC adapter present. Fetal battery, replace the battery.

Diagnostics 61

Page 62

Contacting Dell

NOTE: If you do not have an active Internet connection, you can nd contact information on your purchase invoice, packing slip,

bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1 Go to Dell.com/support.

2 Select your support category.

3 Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.

4 Select the appropriate service or support link based on your need.

62 Contacting Dell

Dell Latitude E5570 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Working on your computer

Safety instructions

Before working inside your computer

After working inside your computer

Keyboard short-cut key functions

Disassembly and reassembly

Recommended tools

Removing the base cover

Installing the base cover

Lithium-ion battery precautions

Removing the battery

Installing the battery

Removing the hard drive assembly

Removing the hard drive from the hard drive bracket

Installing the hard drive into the hard drive bracket

Installing the hard drive assembly

Installing the optional M.2 SSD

Removing the optional M.2 Solid State Drive SSD

Installing the optional PCIe SSD

Removing the optional PCIe SSD

Removing the memory module

Installing the memory module

Removing the WLAN card

Installing the WLAN card

Removing the WWAN card

Installing the WWAN card

Removing the power connector port

Installing the power connector port

Removing the keyboard

Installing the keyboard

Removing the display assembly

Installing the display assembly

Removing the display bezel

Installing the display bezel

Removing the display panel

Installing the display panel

Removing the camera

Installing the camera

Removing the dock frame

Installing the dock frame

Removing the touchpad button

Installing the touchpad button

Removing the optional SmartCard reader board

Installing the optional SmartCard reader board

Removing the LED board

Installing the LED board

Removing the heat sink assembly

Installing the heat sink assembly

Removing the coin cell battery

Installing the coin cell battery

Removing the speakers

Installing the speakers

Removing the system board

Installing the system board

Removing the palmrest

Installing the palmrest

System setup options

Boot Sequence

Navigation keys

System Setup overview

Accessing System Setup

General screen options

Video screen options

Security screen options

Secure Boot screen options

Intel Software Guard Extensions screen options

Performance screen options

Power Management screen options

POST Behavior screen options

Virtualization support screen options

Wireless screen options

Maintenance screen options

System Log screen options

Updating the BIOS in Windows

System and setup password

Assigning a system password and setup password