Dell Latitude 3189 User Manual

Latitude 3189

Owner's Manual

Regulatory Model: P26T
Regulatory Type: P26T001

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks

may be trademarks of their respective owners.

2018 - 12

Rev. A00

Contents

1 Working on your computer............................................................................................................................. 7

Safety instructions............................................................................................................................................................. 7

Before working inside your computer..............................................................................................................................7

Turning o your — Windows............................................................................................................................................8

After working inside your computer.................................................................................................................................8

2 Removing and installing components.............................................................................................................9

Recommended tools..........................................................................................................................................................9

microSD card...................................................................................................................................................................... 9

Removing microSD card..............................................................................................................................................9

Installing microSD card................................................................................................................................................ 9

Base cover.......................................................................................................................................................................... 9

Removing base cover.................................................................................................................................................. 9

Installing base cover....................................................................................................................................................11

Battery............................................................................................................................................................................... 12

Lithium-ion battery precautions................................................................................................................................12

Removing battery....................................................................................................................................................... 12

Installing battery..........................................................................................................................................................13

Keyboard............................................................................................................................................................................ 13

Removing keyboard.................................................................................................................................................... 13

Installing keyboard...................................................................................................................................................... 16

Solid State Drive (SSD)....................................................................................................................................................17

Removing M.2 Solid State Drive (SSD)................................................................................................................... 17

Installing M.2 Solid State Drive (SSD)......................................................................................................................18

Power switch board..........................................................................................................................................................18

Removing power switch board................................................................................................................................. 18

Installing power switch board....................................................................................................................................19

Audio board........................................................................................................................................................................19

Removing audio board................................................................................................................................................19

Installing audio board................................................................................................................................................. 20

Power connector port......................................................................................................................................................21

Removing power connector port..............................................................................................................................21

Installing power connector port................................................................................................................................21

Coin cell battery............................................................................................................................................................... 22

Removing coin cell battery........................................................................................................................................22

Installing coin cell battery..........................................................................................................................................23

Speaker............................................................................................................................................................................. 23

Removing speaker......................................................................................................................................................23

Installing speakers...................................................................................................................................................... 24

Touchpad panel................................................................................................................................................................ 24

Removing touchpad...................................................................................................................................................24

Installing touchpad..................................................................................................................................................... 27

Display assembly...............................................................................................................................................................27

Contents

3

Removing display assembly.......................................................................................................................................27

Installing display assembly.........................................................................................................................................30

Display back cover...........................................................................................................................................................30

Removing display back cover....................................................................................................................................31

Installing display back cover......................................................................................................................................32

System board....................................................................................................................................................................32

Removing system board............................................................................................................................................32

Installing system board.............................................................................................................................................. 36

World facing camera........................................................................................................................................................ 37

Removing world facing camera................................................................................................................................ 37

Installing world facing camera.................................................................................................................................. 38

Palm rest...........................................................................................................................................................................38

Replacing the palm rest.............................................................................................................................................38

3 Technology and components....................................................................................................................... 40

Power adapter..................................................................................................................................................................40

Processors........................................................................................................................................................................ 40

Identifying processors in Windows 10..................................................................................................................... 40

Verifying the processor usage in Task Manager..................................................................................................... 41

Verifying the processor usage in Resource Monitor...............................................................................................41

Chipsets............................................................................................................................................................................. 41

Identifying the chipset in Device Manager on Windows 10...................................................................................41

Intel HD Graphics .......................................................................................................................................................41

Display options.................................................................................................................................................................. 41

Identifying the display adapter..................................................................................................................................41

Changing the screen resolution................................................................................................................................ 41

Adjusting brightness in Windows 10........................................................................................................................ 42

Connecting to external display devices...................................................................................................................42

Memory features..............................................................................................................................................................42

Verifying system memory in Windows 10................................................................................................................42

Verifying system memory in system setup (BIOS)................................................................................................ 42

Testing memory using ePSA.....................................................................................................................................42

Graphic options................................................................................................................................................................ 43

Hard drive options............................................................................................................................................................43

Identifying the hard drive in Windows 10................................................................................................................43

Identifying the hard drive in the BIOS..................................................................................................................... 43

USB features.................................................................................................................................................................... 44

USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)...........................................................................................................44

Speed...........................................................................................................................................................................44

Applications.................................................................................................................................................................45

Compatibility...............................................................................................................................................................45

HDMI 1.4............................................................................................................................................................................46

HDMI 1.4 Features......................................................................................................................................................46

Advantages of HDMI.................................................................................................................................................46

Realtek ALC3246............................................................................................................................................................. 46

Camera features...............................................................................................................................................................46

Starting the camera...................................................................................................................................................47

Contents

4

Starting the camera application............................................................................................................................... 47

4 BIOS Overview............................................................................................................................................ 49

Boot menu........................................................................................................................................................................ 49

5 System setup options..................................................................................................................................50

Navigation keys................................................................................................................................................................50

System Setup overview.................................................................................................................................................. 50

Accessing System Setup................................................................................................................................................. 51

General screen options.....................................................................................................................................................51

System Conguration screen options........................................................................................................................... 52

Video screen options....................................................................................................................................................... 52

Security screen options...................................................................................................................................................53

Secure Boot screen options........................................................................................................................................... 54

Performance screen options.......................................................................................................................................... 55

Power management screen options..............................................................................................................................55

POST behavior screen options.......................................................................................................................................57

Wireless screen options...................................................................................................................................................57

Maintenance screen options...........................................................................................................................................57

System logs screen options............................................................................................................................................58

SupportAssist system resolution....................................................................................................................................58

Updating the BIOS ..........................................................................................................................................................58

System and setup password.......................................................................................................................................... 59

Assigning a system password and setup password...............................................................................................59

Deleting or changing an existing system and/or setup password....................................................................... 60

6 Technical specications................................................................................................................................61

System specications.......................................................................................................................................................61

Processor specications..................................................................................................................................................61

Memory specications.................................................................................................................................................... 62

Storage specications.....................................................................................................................................................62

Audio specications.........................................................................................................................................................62

Video specications.........................................................................................................................................................62

Camera specications..................................................................................................................................................... 63

Communication specications........................................................................................................................................63

Port and connector specications.................................................................................................................................63

Keyboard specications.................................................................................................................................................. 64

Touchpad specications..................................................................................................................................................64

Battery specications......................................................................................................................................................64

AC adapter specications...............................................................................................................................................64

Physical specications.....................................................................................................................................................65

Environmental specications..........................................................................................................................................65

7 Troubleshooting........................................................................................................................................... 66

Enhanced Pre-Boot System Assessment — ePSA diagnostics................................................................................66

Running the ePSA Diagnostics.................................................................................................................................66

Real Time Clock (RTC) reset....................................................................................................................................66

Contents

5

8 Contacting Dell............................................................................................................................................68

6 Contents

Working on your computer

Safety instructions

Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise
noted, each procedure included in this document assumes that the following conditions exist:

• You have read the safety information that shipped with your computer.

• A component can be replaced or, if purchased separately, installed by performing the removal procedure in the reverse order.

WARNING: Disconnect all power sources before opening the computer cover or panels. After you nish working inside the

computer, replace all covers, panels, and screws before connecting to the power source.

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional

safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple

repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.

1

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an

unpainted metal surface that is grounded to ground yourself before you touch the computer to perform any disassembly tasks.

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its

edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have

connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the
cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a
cable, ensure that both connectors are correctly oriented and aligned.

NOTE: The color of your computer and certain components may appear dierently than shown in this document.

Before working inside your computer

1 Ensure that your work surface is at and clean to prevent the computer cover from being scratched.

2 Turn o your computer.

3 Disconnect all network cables from the computer (if available).

CAUTION

computer.

4 Disconnect your computer and all attached devices from their electrical outlets.

5 Open the display.

6 Press and hold the power button for few seconds, to ground the system board.

CAUTION

8.

: If your computer has an RJ45 port, disconnect the network cable by rst unplugging the cable from your

: To guard against electrical shock unplug your computer from the electrical outlet before performing Step #

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching

an unpainted metal surface at the same time as touching a connector on the back of the computer.

7 Remove any installed ExpressCards or Smart Cards from the appropriate slots.

Working on your computer 7

Turning o your — Windows

CAUTION: To avoid losing data, save and close all open les and exit all open programs before you turn o your computer .

Click or tap .

1

2 Click or tap and then click or tap Shut down.

NOTE: Ensure that the computer and all attached devices are turned o. If your computer and attached devices did not

automatically turn o when you shut down your operating system, press and hold the power button for about 6 seconds
to turn them o.

After working inside your computer

After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your
computer.

CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries

designed for other Dell computers.

1 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.

2 Connect any telephone or network cables to your computer.

CAUTION

computer.

3 Connect your computer and all attached devices to their electrical outlets.

4 Turn on your computer.

: To connect a network cable, rst plug the cable into the network device and then plug it into the

8

Working on your computer

Removing and installing components

This section provides detailed information on how to remove or install the components from your computer.

Recommended tools

The procedures in this document require the following tools:

• Phillips #0 screwdriver

• Phillips #1 screwdriver

• Plastic scribe

NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4

microSD card

Removing microSD card

2

1 Follow the procedure in Before working inside your computer.

2 Press in on the microSD card to release it from the computer.

3 Remove the microSD card from the computer.

Installing microSD card

1 Slide the SD card into its slot until it clicks into place.

2 Install the microSD card.

3 Follow the procedure in After working inside your computer.

Base cover

Removing base cover

1 Follow the procedure in Before working inside your computer.

2 Remove the microSD card.

3 To remove the base cover:

a Loosen the M2.5x7 captive screws that secure the base cover to the computer [1, 2].

Removing and installing components 9

b Pry the base cover from the edge.

NOTE

: You may need a 3c plastic scribe to pry the base cover from the edge.

4 Lift the base cover away from the computer.

10

Removing and installing components

Installing base cover

1 Toe in the base cover front edge into the system.

2 Press the edges of the cover until it clicks into place.

3 Replace the M2.5x7 screws to secure the base cover to the computer.

4 Install the microSD card

5 Follow the procedure in After working inside your computer.

Removing and installing components

11

Battery

Lithium-ion battery precautions

CAUTION:

• Exercise caution when handling Lithium-ion batteries.

• Discharge the battery as much as possible before removing it from the system. This can be done by disconnecting the AC adapter
from the system to allow the battery to drain.

• Do not crush, drop, mutilate, or penetrate the battery with foreign objects.

• Do not expose the battery to high temperatures, or disassemble battery packs and cells.

• Do not apply pressure to the surface of the battery.

• Do not bend the battery.

• Do not use tools of any kind to pry on or against the battery.

• If a battery gets stuck in a device as a result of swelling, do not try to free it as puncturing, bending, or crushing a Lithium-ion
battery can be dangerous. In such an instance, the entire system should be replaced. Contact https://www.dell.com/support for
assistance and further instructions.

• Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and re-sellers.

Removing battery

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a microSD card
b base cover

3 To remove the battery:

a Disconnect the battery cable from the connector on the system board [1].
b Remove the M2.0x3.0 screws that secure the battery to the computer [2].
c Lift the battery away from the computer [3].

12

Removing and installing components

Installing battery

1 Insert the battery into the slot on the computer.

2 Connect the battery cable to the connector on the battery.

3 Replace the M2.0x3.0 screws to secure the battery to the computer.

4 Install the:

a base cover
b microSD card

5 Follow the procedure in After working inside your computer.

Keyboard

Removing keyboard

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a microSD card
b base cover
c battery

3 To remove keyboard:

a Disconnect the keyboard cable from the system board [1].
b Use the plastic scribe to the release the keyboard [2].

Removing and installing components

13

NOTE: The two release holes for the keyboard are indicated by the "KB" labeling.

4 Slide the keyboard outwards, away from the computer.

14

Removing and installing components

NOTE: Carefully pull the keyboard connector through the gap in the palm rest.

5 Lift the keyboard away from the computer.

Removing and installing components

15

Installing keyboard

1 Align the keyboard trim with the tabs on the computer, and press it until it clicks into place.

2 Connect the keyboard cable on the system board.

Removing and installing components

16

3 Install the:

a battery
b base cover
c microSD card

4 Follow the procedure in After working inside your computer.

Solid State Drive (SSD)

Removing M.2 Solid State Drive (SSD)

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a microSD card
b base cover
c battery

3 To remove the SSD:

a Remove the M2.0x3.0 screw that secures the SSD card [1].
b Slide and lift the SSD card from the system board [2].

Removing and installing components 17

Installing M.2 Solid State Drive (SSD)

1 Align the notch on the SSD card with the tab on the SSD card connector and slide the card into the slot.

2 Align the screw hole on the SSD card with the screw hole on the system board.

3 Replace the screw that secures the SSD card to the system board.

4 Install the:

a battery
b base cover
c microSD card

5 Follow the procedure in After working inside your computer.

Power switch board

Removing power switch board

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a microSD card
b base cover
c battery

3 To remove the power switch:

a Disconnect the power switch cable from the power switch board [1].
b Remove the M.2.0x3.0 screws that secure the power switch board on the computer [2].
c Lift the power switch board away from the computer [3].

18

Removing and installing components

Installing power switch board

1 Align the screw hole on the power switch board into the slot on the computer.

2 Replace the M2.0x3.0 screws that secure the power switch board to the computer.

3 Connect the power switch cable to the connector on the power switch board.

4 Install the:

a battery
b base cover
c microSD card

5 Follow the procedure in After working inside your computer.

Audio board

Removing audio board

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a microSD card
b base cover
c battery

Removing and installing components

19

3 To remove the audio board:

a Disconnect the audio cable from the connector on the audio board [1].
b Remove the M.2.0x3.0 screw that secures the audio board on the computer [2].
c Lift the audio board away from the computer [3].

Installing audio board

1 Insert the audio board into the slot on the computer.

2 Replace the M2.0x3.0 screw that secure the audio board to the computer.

3 Connect the audio cable to the connector on the audio board.

4 Install the:

a battery
b base cover
c microSD card

5 Follow the procedure in After working inside your computer.

Removing and installing components

20

Power connector port

Removing power connector port

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a microSD card
b base cover
c battery

3 To remove the power connector port:

a Disconnect the power connector cable from the connector on the system board [1].
b Remove the M.2.0x3.0 screws that secure the power connector port on the computer [2].
c Slide and lift the power connector port away from the computer [3].

Installing power connector port

1 Insert the power connector port into the slot on the computer.

2 Replace the M2.0x3.0 screw that secures the power connector port to the computer.

3 Connect the power connector cable to the connector on the system board.

4 Install the:

Removing and installing components

21

a battery
b base cover
c microSD card

5 Follow the procedure in After working inside your computer.

Coin cell battery

Removing coin cell battery

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a microSD card
b base cover
c battery

3 To remove the coin cell battery:

a Disconnect the coin cell battery cable from the connector on the system board [1].
b Pry the coin cell battery to release it from the adhesive and lift it away from the computer [2].

22 Removing and installing components

Installing coin cell battery

1 Place the coin cell battery into the slot on the computer.

2 Connect the coin cell battery cable to the connector on the system board.

3 Install the:

a battery
b base cover
c microSD card

4 Follow the procedure in After working inside your computer.

Speaker

Removing speaker

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a microSD card
b base cover
c battery

3 To remove the speaker:

a Disconnect the speaker cable from the connector on the system board [1].
b Remove the adhesive tape that secures the speaker cable on the computer [2].
c Unroute the speaker cable from the routing channel [3].

4 Remove the speaker from the computer.

Removing and installing components

23

Installing speakers

1 Place the speakers into the slots on the computer.

2 Route the speaker cable through the retention clips through routing channel.

3 Ax the adhesive tape to secure the speaker cable on the computer.

4 Connect the speaker cable to the connector on the system board.

5 Install the:

a battery
b base cover
c microSD card

6 Follow the procedure in After working inside your computer.

Touchpad panel

Removing touchpad

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a microSD card
b base cover
c battery
d speaker

3 To remove the touchpad cable:

a Lift the latch, and disconnect the touchpad cable from the computer [1].
b Remove the touchpad cable [2].

Removing and installing components

24

4 Remove the screws (M2.0x3.0, M.2.0x2.0) that secure the metal bracket to the touchpad on the computer.

NOTE

: Remove the adhesive tape that secures the speaker cable on the metal bracket.

5 To remove metal bracket:

a Remove the adhesive tape [1, 2].
b Lift the metal bracket [3].

Removing and installing components

25

6 Remove the touchpad from the computer.

26

Removing and installing components

Installing touchpad

1 Place the touchpad into the slots on the computer.

2 Place the metal bracket, and ax the adhesive tape.

3 Replace the screws (M2.0x3.0, M.2.0x2.0) that secure the metal bracket on the computer.

NOTE: Ax the adhesive tape that secures the speaker cable on the metal bracket.

Connect the touchpad cable.

4

5 Ax the adhesive tape to secure the speaker cable on the computer.

6 Connect the speaker cable to the connector on the system board.

7 Install the:

a speaker
b battery
c base cover
d microSD card

8 Follow the procedure in After working inside your computer.

Display assembly

Removing display assembly

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a microSD card
b base cover
c battery

3 To remove cables:

a Remove the screw M2.0x3.0 and lift the metal bracket that secures the WLAN card on the system board [1, 2].
b Disconnect the WLAN cables [3].
c Remove the screws M2.0x.30 and lift the metal bracket that secures the display cable on the computer [4, 5].
d Lift the latch, and disconnect the cable [6].

Removing and installing components

27

4 Disconnect the sensor cable on the system board, and ip over the computer [1, 2]

28

Removing and installing components

5 To remove the display assembly:

a Remove the display hinge screws M2.0xM5.0 that secure the display assembly to the computer [1].
b Lift the display assembly away from the computer [2].

Removing and installing components

29

Installing display assembly

1 Place the display assembly to align with the screw holders on the computer.

2 Replace the screws that secure the display hinges to the palm-rest assembly.

3 Flip over the computer and connect the sensor cable on the system board.

4 Connect the display cable to the connector on the system board.

5 Place the metal bracket over the (display cable) connector, and tighten the M2.0x3.0 screws to secure the display cable to the

computer.

6 Connect the WLAN cables.

7 Place the metal bracket, and tighten the M2.0x3.0 screw to the WLAN cable on the system board.

8 Install the:

a battery
b base cover
c microSD card

9 Follow the procedure in After working inside your computer.

Display back cover

Removing and installing components

30

Removing display back cover

1 Follow the procedure in Before working inside your computer.

2 Using the plastic scribe pry the edges of the display back cover.

3 Remove the display back cover away from the computer.

Removing and installing components

31

Installing display back cover

1 Align the display back cover with the tabs on the computer, and press it until it clicks into place.

2 Follow the procedure in After working inside your computer.

System board

Removing system board

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a microSD card
b base cover
c battery
d SSD card

3 Disconnect the following cables:

a sensor cable [1]
b world facing camera cable [2]
c coin cell battery cable [3]
d power board and audio cable [4]
e speaker cable [5]
f keyboard cable [6]
g touch pad cable [7]
h power connector cable [8]

Removing and installing components

32

4 To remove metal bracket on the system board:

a Remove the screws on the metal bracket that secures the system board [1].
b Lift the metal bracket o the system board [2].

Removing and installing components

33

5 To remove the metal bracket (WLAN and display cable):

a Remove the M2.0x3.0 screw and lift the metal bracket that secures the WLAN card on the system board [1, 2]
b Disconnect the WLAN cables [3].
c Remove the screws M2.0x.30 and lift the metal bracket that secures the display cable on the computer [4, 5]
d Lift the latch, and disconnect the cable [6]

34

Removing and installing components

6 To remove the system board:

a Remove the screws that secure the system board on the palm rest assembly [1].
b Lift the system board o the palm- rest assembly [2].

Removing and installing components

35

Installing system board

1 Align the system board with the screw holders on the palm rest assembly.

2 Replace the M2.0x3.0 screws to secure the system board to the palm rest assembly.

3 Connect the display cable to the connector on the system board.

4 Place the metal bracket over the connector, and tighten the M2.0x3.0 screws to secure the display cable to the system board.

5 Connect the WLAN cables.

6 Place the metal bracket on the WLAN card, and tighten the M2.0x3.0 screw to secure the WLAN cable on the WLAN card.

7 Place the metal bracket on the system board and tighten M2.0x3.0 screws to secure on the system board.

8 Connect the following cables:

a power connector cable
b touchpad cable
c keyboard cable
d speaker cable
e audio cable
f coin cell battery cable
g camera cable

9 Install the:

a SSD card
b battery
c base cover
d microSD card

10 Follow the procedure in After working inside your computer.

Removing and installing components

36

World facing camera

Removing world facing camera

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a microSD card
b base cover
c battery
d keyboard
e SSD card
f power switch board
g audio
h power connector
i coin cell battery
j speaker
k touchpad
l system board

3 To remove the world facing camera:

a Remove the adhesive tape that secures the camera [1].
b Lift the camera away from the palm rest assembly [2].

Removing and installing components

37

Installing world facing camera

1 Insert the camera into the slot on the computer.

2 Ax the tape to secure the camera on the palm rest assembly.

3 Install the:

a system board
b touchpad
c speaker
d coin cell battery
e power connector
f audio
g power switch board
h SSD card
i keyboard
j battery
k base cover
l microSD card

4 Follow the procedure in After working inside your computer.

Palm rest

Replacing the palm rest

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a microSD card
b base cover
c battery
d keyboard
e SSD card
f power switch board
g audio
h power connector
i coin cell battery
j speaker
k touchpad
l display assembly
m system board
n world facing camera

: The component you are left with is the palm rest.

NOTE

38 Removing and installing components

3 Install the following components on the new palm rest:

a world facing camera
b system board
c display assembly
d touchpad
e speaker
f coin cell battery
g power connector
h audio
i power switch board
j SSD card
k keyboard
l battery
m base cover
n microSD card

4 Follow the procedure in After working inside your computer.

Removing and installing components

39

Technology and components

This chapter details the technology and components available in the systems.

Topics:

• Power adapter

• Processors

• Chipsets

• Display options

• Memory features

• Graphic options

• Hard drive options

• USB features

• HDMI 1.4

• Realtek ALC3246

• Camera features

3

Power adapter

This laptop is shipped with 65 W power adapter.

WARNING

pull rmly but gently to avoid damaging the cable.

WARNING: The power adapter works with electrical outlets worldwide. However, power connectors and power strips vary

among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may
cause re or equipment damage.

: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then

Processors

This laptop is shipped with the following processors:

• Intel Celeron Processor N3350 (6 W, 2 M cache, up to 2.4 GHz)

• Intel Pentium Processor N4200 (6 W, 2 M cache, up to 2.5 GHz)

: The clock speed and performance varies depending on the workload and other variables.

NOTE

Identifying processors in Windows 10

1 Tap Search the Web and Windows.

2 Type Device Manager.

3 Tap Processor.

40 Technology and components

Verifying the processor usage in Task Manager

1 Right-click the laptop.

2 Select Start Task Manager.

The Windows Task Manager window is displayed.

3 Click the Performance tab in the Windows Task Manager window.

Verifying the processor usage in Resource Monitor

1 Right-click the laptop.

2 Select Start Task Manager.

The Windows Task Manager window is displayed.

3 Click the Performance tab in the Windows Task Manager window.

The processor performance details are displayed.

4 Click Open Resource Monitor.

Chipsets

All laptops or notebook communicate with the CPU through the chipset. This laptop is shipped with the Intel 100 Series chipset.

Identifying the chipset in Device Manager on Windows 10

1 Click All Settings on the Windows 10 Charms Bar.

2 From the Control Panel, select Device Manager.

3 Expand System Devices and search for the chipset.

Intel HD Graphics

This computer is shipped with the Intel HD Graphics graphics chipset.

Display options

Identifying the display adapter

1 Start the Search Charm and select Settings.

2 Type Device Manager in the search box, and tap Device Manager from the left pane.

3 Expand Display adapters.

Changing the screen resolution

1 Right-click on the laptop and select Display Settings.

2 Tap or click Advanced display settings.

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3 Select the required resolution from the drop-down list and tap Apply.

Adjusting brightness in Windows 10

To enable or disable automatic screen brightness adjustment:

1 Right-click All Settings → System → Display.

2 Use the Adjust my screen brightness automatically slider to enable or disable automatic-brightness adjustment.

NOTE: You can also use the Brightness level slider to adjust the brightness manually.

Connecting to external display devices

Follow these steps to connect your computer to an external display device:

1 Ensure that the projector is turned on and plug the projector cable into a video port on your computer.

2 Press the Windows logo+P key.

3 Select one of the following modes:

• PC screen only

• Duplicate

• Extend

• Second Screen only

Memory features

This laptop supports a maximum memory of 4 GB LPDDR3 1600 Mhz.

Verifying system memory in Windows 10

1 Tap the Windows button and select All Settings > System.

2 Under System, tap About.

Verifying system memory in system setup (BIOS)

1 Turn on or restart your laptop.

2 Perform one of the following actions after the Dell logo is displayed:

• With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.

• Without keyboard — When the F12 boot selection menu is displayed, press the Volume Down button to enter BIOS setup. To
enter the Boot selection menu, press the Volume Up button.

3 On the left pane, select Settings > General > System Information,

The memory information is displayed on the right pane.

Testing memory using ePSA

1 Turn on or restart your laptop.

2 Perform one of the following actions after the Dell logo is displayed:

• With keyboard — Press F2.

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• Without keyboard — Press and hold the Volume Up button when the Dell logo is displayed on the screen. When the F12 boot
selection menu is displayed, select Diagnostics from the boot menu, and press Enter.

The PreBoot System Assessment (PSA) starts on your laptop.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop. Turn o

the laptop and try again.

Graphic options

This laptop is shipped with the following graphics chipset options:

• Pentium Intel HD Graphics 500

• Celeron Intel HD Graphics 505

Hard drive options

This laptop supports :

• M.2 128GB SATA Class 20 Solid State Drive

• M.2 256GB SATA Class 20 Solid State Drive

Identifying the hard drive in Windows 10

1 Click All Settings on the Windows 10 Charms Bar.

2 Click Control Panel, select Device Manager, and expand Disk drives.

The hard drive is listed under Disk drives.

Identifying the hard drive in the BIOS

1 Turn on or restart your laptop.

2 When the Dell logo appears, perform one of the following actions to enter the BIOS setup program:

• With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.

• Without keyboard — When the F12 boot selection menu is displayed, press the Volume Down button to enter BIOS setup. To
enter the Boot selection menu, press the Volume Up button.

The hard drive is listed under the System Information under the General group.

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USB features

Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplied the connection between host computers and peripheral
devices like mice, keyboards, external drivers, and printers.

Let's take a quick look on the USB evolution referencing to the table below.

Table 1. USB evolution

Type Data Transfer Rate Category Introduction Year

USB 2.0 480 Mbps High Speed 2000

USB 3.0/USB 3.1 Gen 1 5 Gbps Super Speed 2010

USB 3.1 Gen 2 10 Gbps Super Speed 2013

USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)

For years, the USB 2.0 has been rmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and
yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands. The USB 3.0/USB 3.1 Gen 1
nally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.1 Gen 1
features are as follows:

• Higher transfer rates (up to 5 Gbps)

• Increased maximum bus power and increased device current draw to better accommodate power-hungry devices

• New power management features

• Full-duplex data transfers and support for new transfer types

• Backward USB 2.0 compatibility

• New connectors and cable

The topics below cover some of the most commonly asked questions regarding USB 3.0/USB 3.1 Gen 1.

Speed

Currently, there are 3 speed modes dened by the latest USB 3.0/USB 3.1 Gen 1 specication. They are Super-Speed, Hi-Speed and Full­Speed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specication retains Hi-Speed, and Full-Speed USB mode,
commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to
maintain backward compatibility.

USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below:

• An additional physical bus that is added in parallel with the existing USB 2.0 bus (refer to the picture below).

• USB 2.0 previously had four wires (power, ground, and a pair for dierential data); USB 3.0/USB 3.1 Gen 1 adds four more for two pairs
of dierential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling.

• USB 3.0/USB 3.1 Gen 1 utilizes the bidirectional data interface, rather than USB 2.0's half-duplex arrangement. This gives a 10-fold
increase in theoretical bandwidth.

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With today's ever increasing demands placed on data transfers with high-denition video content, terabyte storage devices, high megapixel
count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps
theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) — the actual real-world maximum. Similarly, USB

3.0/USB 3.1 Gen 1 connections will never achieve 4.8Gbps. We will likely see a real-world maximum rate of 400MB/s with overheads. At this

speed, USB 3.0/USB 3.1 Gen 1 is a 10x improvement over USB 2.0.

Applications

USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB
video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine
that with 5-10 times the bandwidth available, USB video solutions should work that much better. Single-link DVI requires almost 2Gbps
throughput. Where 480Mbps was limiting, 5Gbps is more than promising. With its promised 4.8Gbps speed, the standard will nd its way
into some products that previously weren't USB territory, like external RAID storage systems.

Listed below are some of the available SuperSpeed USB 3.0/USB 3.1 Gen 1 products:

• External Desktop USB 3.0/USB 3.1 Gen 1 Hard Drives

• Portable USB 3.0/USB 3.1 Gen 1 Hard Drives

• USB 3.0/USB 3.1 Gen 1 Drive Docks & Adapters

• USB 3.0/USB 3.1 Gen 1 Flash Drives & Readers

• USB 3.0/USB 3.1 Gen 1 Solid-state Drives

• USB 3.0/USB 3.1 Gen 1 RAIDs

• Optical Media Drives

• Multimedia Devices

• Networking

• USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs

Compatibility

The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all,
while USB 3.0/USB 3.1 Gen 1 species new physical connections and thus new cables to take advantage of the higher speed capability of
the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as
before. Five new connections to carry receive and transmitted data independently are present on USB 3.0/USB 3.1 Gen 1 cables and only
come into contact when connected to a proper SuperSpeed USB connection.

Windows 8/10 will be bringing native support for USB 3.1 Gen 1 controllers. This is in contrast to previous versions of Windows, which
continue to require separate drivers for USB 3.0/USB 3.1 Gen 1 controllers.

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Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service
Pack or update. It is not out of the question to think that following a successful release of USB 3.0/USB 3.1 Gen 1 support in Windows 7,
SuperSpeed support would trickle down to Vista. Microsoft has conrmed this by stating that most of their partners share the opinion that
Vista should also support USB 3.0/USB 3.1 Gen 1.

HDMI 1.4

This topic explains the HDMI 1.4 and its features along with the advantages.

HDMI (High-Denition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an
interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or
video monitor, such as a digital TV (DTV). The intended applications for HDMI TVs, and DVD players. The primary advantage is cable
reduction and content protection provisions. HDMI supports standard, enhanced, or high-denition video, plus multichannel digital audio on
a single cable.

NOTE: The HDMI 1.4 will provide 5.1 channel audio support.

HDMI 1.4 Features

• HDMI Ethernet Channel - Adds high-speed networking to an HDMI link, allowing users to take full advantage of their IP-enabled
devices without a separate Ethernet cable

• Audio Return Channel - Allows an HDMI-connected TV with a built-in tuner to send audio data "upstream" to a surround audio system,
eliminating the need for a separate audio cable

• 3D - Denes input/output protocols for major 3D video formats, paving the way for true 3D gaming and 3D home theater applications

• Content Type - Real-time signaling of content types between display and source devices, enabling a TV to optimize picture settings
based on content type

• Additional Color Spaces - Adds support for additional color models used in digital photography and computer graphics

• 4K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema systems
used in many commercial movie theaters

• HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p

• Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of
the motoring environment while delivering true HD quality

Advantages of HDMI

• Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality.

• Low -cost HDMI provides the quality and functionality of a digital interface while also supporting uncompressed video formats in a
simple, cost-eective manner

• Audio HDMI supports multiple audio formats from standard stereo to multichannel surround sound

• HDMI combines video and multichannel audio into a single cable, eliminating the cost, complexity, and confusion of multiple cables
currently used in A/V systems

• HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality

Realtek ALC3246

This laptop is shipped with integrated Realtek ALC3246 controller High Denition audio codec designed for Windows desktops and laptops.

Camera features

This laptop is shipped with front-facing camera and rear facing camera with the image resolution of 1280 x 720 (maximum).

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Starting the camera

To start the camera, open an application that uses the camera. For instance, if you tap the Dell webcam central software or the Skype
software that is shipped with the laptop, the camera turns on. Similarly, if you are chatting on the internet and the application requests to
access the webcam, the webcam turns on.

Starting the camera application

1 Tap or click the Windows button and select All apps.

2 Select Camera from the apps list.

3 If the Camera App is not available in the apps list, search for it.

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48 Technology and components

4

BIOS Overview

Boot menu

Press <F12> when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics
and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.
This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system. Using the boot
menu does not make any changes to the boot order stored in the BIOS.

The options are:

• Legacy Boot:

– Internal HDD

– Onboard NIC

• UEFI Boot:

– Windows Boot Manager

• Other Options:

– BIOS Setup

– BIOS Flash Update

– Diagnostics

– Change Boot Mode Settings

BIOS Overview 49

System setup options

NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.

Topics:

• Navigation keys

• System Setup overview

• Accessing System Setup

• General screen options

• System Conguration screen options

• Video screen options

• Security screen options

• Secure Boot screen options

• Performance screen options

• Power management screen options

• POST behavior screen options

• Wireless screen options

• Maintenance screen options

• System logs screen options

• SupportAssist system resolution

• Updating the BIOS

• System and setup password

5

Navigation keys

NOTE

: For most of the System Setup options, changes that you make are recorded but do not take eect until you restart the

system.

Keys Navigation

Up arrow Moves to the previous eld.

Down arrow Moves to the next eld.

Enter Selects a value in the selected eld (if applicable) or follow the link in the eld.

Spacebar Expands or collapses a drop‐down list, if applicable.

Tab Moves to the next focus area.

NOTE: For the standard graphics browser only.

Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message

that prompts you to save any unsaved changes and restarts the system.

F1 Displays the System Setup help le.

System Setup overview

System Setup allows you to:

50 System setup options

• Change the system conguration information after you add, change, or remove any hardware in your computer.

• Set or change a user-selectable option such as the user password.

• Read the current amount of memory or set the type of hard drive installed.

Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference.

CAUTION: Unless you are an expert computer user, do not change the settings for this program. Certain changes can cause your

computer to work incorrectly.

Accessing System Setup

1 Turn on (or restart) your computer.

2 After the white Dell logo appears, press F2 immediately.

The System Setup page is displayed.

NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or

restart your computer and try again.

NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup.

General screen options

This section lists the primary hardware features of your computer.

Option

System Information This section lists the primary hardware features of your computer.

Battery Information Displays the battery status health and whether the AC adapter is installed.

Boot Sequence Allows you to change the order in which the computer attempts to nd an operating system.

Advanced Boot
Options

UEFI boot path
security

Description

• System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date,
Manufacture Date, Express Service Code, the Signed Firmware update—enabled by default

• Memory Information: Primary Hard Drive, SATA, Displays Memory Installed, Memory Available, Memory Speed,
Memory Channels Mode, Memory Technology

• Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum
Clock Speed, Maximum Clock Speed, Processor L2 Cache, HT Capable, and 64-Bit Technology

• Device Information: Passthrough MAC address, Video Controller, Video BIOS Version, Video Memory, Panel
Type, Native Resolution, Audio Controller, Wi-Fi Device, Bluetooth Device

• Windows Boot Manager ( Default)

• Boot List Option

– Legacy

– UEFI (System Default)

This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is disabled.
Enable Attempt Legacy Boot is enabled by default.

• Always, except internal HDD ( Default)

• Always

• Never

Date/Time Allows you to change the date and time.

System setup options 51

System Conguration screen options

Option Description

Drives Allows you to congure the SATA drives on board.

• SATA-0 enabled by default

• eMMC (System Default)

USB Conguration

USB PowerShare This eld congures the USB PowerShare feature behavior. This option allows you to charge external devices using

Audio This eld enables or disables the integrated audio controller. By default, the Enable Audio option is selected. The

Debug Memory
Frequency

Conguration

This is an optional feature.

This eld congures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any
type of USB Mass Storage Devices—HDD, memory key, oppy.

If USB port is enabled, device attached to this port is enabled and available for OS.

If USB port is disabled, the OS cannot see any device attached to this port.

The options are:

• Enable Boot Support—enabled by default

• Enable External USB Port—enabled by default

NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.

the stored system battery power through the USB PowerShare port. This option is disabled by default.

options are:

• Enable Microphone—by default enable

• Enable Internal Speaker—(default enable)

Allows you to enable or disable the following devices:

• Memory Frequency 1866

• Memory Frequency 1600 (default enable)

Miscellaneous
Devices

Allows you to enable or disable the following devices:

• Front-Facing Webcam (default enable)

• World-Facing Camera (default enable)

• Secure Digital (SD) card—enabled

• Secure Digital (SD) card boot

• Secure Digital (SD) card read-only-mode

Video screen options

Option

LCD Brightness Allows you to set the display brightness depending up on the power source—On Battery and On AC. The LCD

NOTE: The video setting is visible only when a video card is installed into the system.

52 System setup options

Description

brightness is independent for battery and AC adapter. It can be set using the slider.

Security screen options

Option Description

Admin Password Allows you to set, change, or delete the administrator (admin) password.

NOTE: You must set the admin password before you set the system or hard drive password. Deleting the

admin password automatically deletes the system password and the hard drive password.

NOTE: Successful password changes take eect immediately.

Default setting: Not set

System Password Allows you to set, change, or delete the system password.

NOTE: Successful password changes take eect immediately.

Default setting: Not set

Internal HDD-0
Password

Strong Password Allows you to enforce the option to always set strong passwords.

Password

Conguration

Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they

Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is

Allows you to set, change, or delete the administrator password.

NOTE: Successful password changes take eect immediately.

Default setting: Not set

Default Setting: Enable Strong Password is not selected.

NOTE: If Strong Password is enabled, the Admin and System passwords must contain at least one

uppercase character, one lowercase character and be at least eight characters long.

Allows you to specify the minimum and max password lengths of the Administrator and System passwords.

• min-4—by default, if you want to change you can increase the number.

• max-32—you can decrease the number.

are set. The options are:

• Disabled —enabled by default

• Reboot bypass

set.

Default setting: Allow Non-Admin Password Changes is selected.

Non-Admin Setup
Changes

UEFI Capsule
Firmware Updates

TPM 2.0 Security Allows you to enable the Trusted Platform Module (TPM) during POST. The options are:

Allows you to determine whether changes to the setup options are allowed when an Administrator Password is set.
If disabled, the setup options are locked by the admin password.

Option "allow wireless switch changes" is not selected by default.

Allows you to enable or disable. This option controls whether this system allows BIOS updated via UEFI capsule
update packages. The options are:

• Enable UEFI Capsule Firmware—enabled by default

System setup options 53

Option Description

• TPM On—enabled by default

• Clear

• PPI Bypass for Enable Commands—enabled by default

• PPI Bypass for Disabled Commands

• Attestation enable—enabled by default

• Key storage enable—enabled by default

• SHA-256—enabled by default

• Disabled

• Enabled—enabled by default

NOTE: To upgrade or downgrade TPM 2.0, download the TPM wrapper tool—software.

Computrace Allows you to activate or disable the optional Computrace software The options are:

• Deactivate

• Disable

• Activate—enabled by default

NOTE: The Activate and Disable options will permanently activate or disable the feature and no further

changes will be allowed.

CPU XD Support Allows you to enable the Execute Disable mode of the processor.

Enable CPU XD Support—enabled by default

Admin Setup
Lockout

Master password
lockout

Allows you to prevent users from entering Setup when an Administrator password is set.

Default Setting: This option is enabled

This option is not enabled by default

Secure Boot screen options

Option

Secure Boot Enable This option enables or disables the Secure Boot feature.

Expert Key
Management

Description

• Disabled (Default)

• Enabled

Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom
Mode option is disabled by default. The options are:

• PK—enabled by default

• KEK

• db

• dbx

If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are:

• Save to File—Saves the key to a user-selected le

• Replace from File—Replaces the current key with a key from a user-selected le

• Append from File—Adds a key to the current database from a user-selected le

54 System setup options

Option Description

• Delete—Deletes the selected key

• Reset All Keys—Resets to default setting

• Delete All Keys—Deletes all the keys

NOTE: If you disable the Custom Mode, all the changes made are erased and the keys restore to default

settings.

Performance screen options

Option Description

Multi-Core Support This eld species whether the process has one or all cores enabled. The performance of some applications

improves with the additional cores. This option is enabled by default. Allows you to enable or disable multi-core
support for the processor. The installed processor supports two cores. If you enable Multi-Core Support, two cores
are enabled. If you disable Multi-Core Support, one core is enabled.

• Enable Multi-Core Support

Default setting: The option is enabled.

Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature.

• Enable Intel SpeedStep

Default setting: The option is enabled.

C-States Control Allows you to enable or disable the additional processor sleep states.

• C states

Default setting: The option is enabled.

Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.

• Enable Intel TurboBoost

Default setting: The option is enabled.

Power management screen options

Option

AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected.

Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are:

Description

Default setting: Wake on AC is not selected.

• Disabled

• Every Day

• Weekdays

• Select Days

Default setting: Disabled

System setup options 55

Option Description

USB Wake Support Allows you to enable USB devices to wake the system from Standby.

NOTE: This feature is only functional when the AC power adapter is connected. If the AC power adapter

is removed during Standby, the system setup removes power from all the USB ports to conserve battery
power.

• Enable USB Wake Support

• Wake on Dell USB-C dock

Default setting: The option is disabled.

Wake on WLAN Allows you to enable or disable the feature that powers on the computer from the O state when triggered by a

LAN signal.

• Disabled

• WLAN

Default setting: Disabled

Block Sleep This option lets you block entering to sleep (S3 state) in operating system environment.

Block Sleep (S3 state)

Default setting: This option is disabled

Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After you

enable this option, your system runs only in battery even if the AC is attached.

• Enable peak shift

• Set battery threshold (15% to 100%) - 15 % (enabled by default)

Advanced Battery
Charge

Conguration

Primary Battery
Charge

Conguration

This option enables you to maximize the battery health. By enabling this option, your system uses the standard
charging algorithm and other techniques during the nonwork hours to improve the battery health.

Disabled

Default setting: Disabled

Allows you to select the charging mode for the battery. The options are:

• Adaptive—enabled by default

• Standard—Fully charges your battery at a standard rate.

• ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology This option is
enabled by default.

• Primarily AC use

• Custom

If Custom Charge is selected, you can also congure Custom Charge Start and Custom Charge Stop.

NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the

Advanced Battery Charge Conguration option.

Sleep mode

56 System setup options

• OS Automatic selection

• Force S3—enabled by default

POST behavior screen options

Option Description

Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters.

Default setting: Enable Adapter Warnings

Numlock Enable Allows you to enable the Numlock option when the computer boots.

Enable Network. This option is enabled by default.

Fn Lock Options

Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are:

Extended BIOS
POST Time

Full Screen Log

Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard
and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these
keys. The available options are:

• Lock Mode Disable/Standard—enabled by default

• Lock Mode Enable

• Minimal—enabled by default

• Thorough

• Auto

Allows you to create an extra preboot delay. The options are:

• 0 seconds—enabled by default.

• 5 seconds

• 10 seconds

• Enable Full Screen Logo—not enabled

Wireless screen options

Option

Wireless Device
Enable

Description

Allows you to enable or disable the internal wireless devices.

• WLAN — enabled by default

• Bluetooth

All the options are enabled by default.

Maintenance screen options

Option

Service Tag Displays the Service Tag of your computer.

Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.

BIOS Downgrade This controls ashing of the system rmware to previous revisions. Option 'Allow BIOS downgrade' is enabled by

Description

default.

System setup options 57

Option Description

Data Wipe This eld allows users to erase the data securely from all internal storage devices. Option 'Wipe on Next boot' is not

enabled by default. The following is list of devices aected:

• Internal SATA HDD/SSD

• Internal M.2 SATA SDD

• Internal M.2 PCIe SSD

• Internal eMMC

BIOS Recovery This eld allows you to recover from certain corrupted BIOS conditions from a recover le on the user primary hard

drive or an external USB key.

• BIOS Recovery from Hard Drive—enabled by default

• BIOS Auto-Recovery

• Always perform integrity check—disabled by default

System logs screen options

Option Description

BIOS Events Allows you to view and clear the System Setup (BIOS) POST events.

Thermal Events Allows you to view and clear the System Setup (Thermal) events.

Power Events Allows you to view and clear the System Setup (Power) events.

SupportAssist system resolution

Option

Auto OS Recovery
Threshold

Description

The Auto OS Recovery Threshold setup option controls the automatic boot ow for SupportAssist System
Resolution Console and for Dell OS Recovery Tool.

• OFF

• 1

• 2 (default)

• 3

Updating the BIOS

It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available. For laptops, ensure that
your computer battery is fully charged and connected to a power outlet

1 Restart the computer.

2 Go to Dell.com/support.

3 Enter the Service Tag or Express Service Code and click Submit.

: To locate the Service Tag, click Where is my Service Tag?

NOTE

NOTE: If you cannot nd your Service Tag, click Detect My Product. Proceed with the instructions on

screen.

4 If you are unable to locate or nd the Service Tag, click the Product Category of your computer.

5 Choose the Product Type from the list.

6 Select your computer model and the Product Support page of your computer appears.

System setup options

58

7 Click Get drivers and click View All Drivers.

The Drivers and Downloads page opens.

8 On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS.

9 Identify the latest BIOS le and click Download File.

You can also analyze which drivers need an update. To do this for your product, click Analyze System for Updates and follow the
instructions on the screen.

10 Select your preferred download method in the Please select your download method below window, click Download File.

The File Download window appears.

11 Click Save to save the le on your computer.

12 Click Run to install the updated BIOS settings on your computer.

Follow the instructions on the screen.

NOTE: It is recommended not to update the BIOS version for more than 3 revisions. For example: If you want to update the BIOS

from 1.0 to 7.0, then install version 4.0 rst and then install version 7.0.

System and setup password

You can create a system password and a setup password to secure your computer.

Password type Description

System password Password that you must enter to log on to your system.

Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.

CAUTION: The password features provide a basic level of security for the data on your computer.

CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.

NOTE: Your computer is shipped with the system and setup password feature disabled.

Assigning a system password and setup password

You can assign a new System Password only when the status is in Not Set.

: If the password jumper is disabled, the existing System Password and Setup Password are deleted and you need not

NOTE

provide the system password to log on to the computer.

To enter the system setup, press F2 immediately after a power-on or re-boot.

1 In the System BIOS or System Setup screen, select Security and press Enter.

The Security screen is displayed.

2 Select System Password and create a password in the Enter the new password eld.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

• The password can contain the numbers 0 through 9.

• Only lower case letters are valid, upper case letters are not allowed.

• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

3 Type the system password that you entered earlier in the Conrm new password eld and click OK.

4 Press Esc and a message prompts you to save the changes.

5 Press Y to save the changes.

The computer reboots.

System setup options

59

Deleting or changing an existing system and/or setup password

Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or
Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.
To enter the System Setup, press F2 immediately after a power-on or reboot.

1 In the System BIOS or System Setup screen, select System Security and press Enter.

The System Security screen is displayed.

2 In the System Security screen, verify that Password Status is Unlocked.

3 Select System Password, alter or delete the existing system password and press Enter or Tab.

4 Select Setup Password, alter or delete the existing setup password and press Enter or Tab.

NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the

System and/or Setup password, conrm the deletion when promoted.

5 Press Esc and a message prompts you to save the changes.

6 Press Y to save the changes and exit from System Setup.

The computer reboots.

60 System setup options

Technical specications

NOTE: Oerings may vary by region. For more information regarding the conguration of your computer in:

• Windows 10, click or tap Start > Settings > System > About.

Topics:

• System specications

• Processor specications

• Memory specications

• Storage specications

• Audio specications

• Video specications

• Camera specications

• Communication specications

• Port and connector specications

• Keyboard specications

• Touchpad specications

• Battery specications

• AC adapter specications

• Physical specications

• Environmental specications

6

System specications

Feature

Chipset Intel Apollo Lake (integrated with processor)

DRAM bus width 64-bit

Flash EPROM SPI 128 Mbits

PCIe bus 100 MHz

External Bus
Frequency

Specication

PCIe Gen3 (8 GT/s)

Processor specications

Feature

Types

Specication

• Intel Celeron Processor N3350 (6 W, 2 M cache, up to 2.4 GHz)

• Intel Pentium Processor N4200 (6 W, 2 M cache, up to 2.5 GHz)

Technical specications 61

Memory specications

Feature Specication

Memory connector On board memory

Memory capacity 2 GB and 4 GB

Memory type LPDDR3 SDRAM

Speed 1866 MHz

Minimum memory 2 GB

Maximum memory up to 8 GB

Storage specications

Feature Specication

SSD M.2 SATA

• M.2 128 GB SATA

• M.2 256 GB SATA

Audio specications

Feature

Types High-denition audio

Controller Realtek ALC3234

Stereo conversion Digital audio-out through HDMI—up to 7.1 compressed and uncompressed audio

Internal interface High-denition audio codec

External interface Stereo headset/mic combo

Speakers Two

Internal speaker

amplier

Volume controls Hot keys

Specication

2 W (RMS) per channel

Video specications

Feature

Type Integrated on system board, hardware accelerated

GPU cards

Data bus Integrated video

External display
support

62 Technical specications

Specication

• Intel HD Graphics 505

• Intel HD Graphics 500

19-pin HDMI connector

Camera specications

Primary camera

Specication

feature

Camera resolution 1.00 megapixels

HD Panel Resolution 1280 x 720 pixels

HD Panel Video
Resolution
(maximum)

Diagonal viewing
angle

World facing

1280 x 720 pixels

74°

Specication

camera feature

Camera resolution 5.00 megapixels

HD Panel Resolution 1280 x 720 pixels

HD Panel Video
Resolution
(maximum)

Diagonal viewing
angle

1280 x 720 pixels

74°

Communication specications

Features

Wireless Internal wireless local area network (WLAN) (Intel Dual Band Wireless-AC 7265 802.11AC 2x2 Wi-Fi + BT 4.2 LE

Specication

Solder Down Card)

Port and connector specications

Feature

Audio Stereo headset / mic combo

Video One 19-pin HDMI connector

USB

Memory card reader micrSD card

Docking port

Specication

• One USB 3.1 Gen1with PowerShare

• One USB 3.1 Gen1

Docking has two options:

• Dell D1000 USB 3.0 Dock

• Dell Entry USB 3.0 Dock

Technical specications 63

Keyboard specications

Feature Specication

Number of keys

• United States: 82 keys

• United Kingdom: 83 keys

Touchpad specications

Feature Specication

Active Area:

X-axis 97.00 mm

Y-axis 52.00 mm

Battery specications

Feature Specication

Type 42 Whr

42 Whr

Length 184.00 mm (7.24 inches)

Weight 185.00 g (0.185 kg)

Width 97.00 mm (3.82 inches)

Height 5.9 mm (0.232 inch)

Voltage 11.4 V DC

Life span 300 discharge per charge cycles

Temperature range

Operating

Non-operating - 40°C to 65°C (- 40°F to 149°F)

Coin cell battery 3 V CR2032 lithium coin cell

• Charge: 0°C to 50°C (32°F to 122°F)

• Discharge: 0°C to 70°C (32°F to 158°F)

• Operating: 0°C to 35°C (32°F to 95°F)

AC adapter specications

Feature

Type 65 W

Input voltage 100 V AC to 240 V AC

Input current
(maximum)

Specication

1.7 A

Input frequency 50 Hz to 60 Hz

64 Technical specications

Feature Specication

Output current 3.34 A

Rated output
voltage

Temperature range
(Operating)

Temperature range
(Non-Operating)

19.5 +/– 1.0 V DC

0°C to 40°C (32°F to 104°F)

–40°C to 70°C (–40°F to 158°F)

Physical specications

Feature Specication

Front height 20.75 mm (0.81 inch)

Back height 20.75 mm (0.81 inch)

Width 303.80 mm (11.96 inches)

Depth 207.9 mm (8.18 inches)

Starting weight 3.25 lbs (1474.9 g)

Environmental specications

Temperature

Specications

Operating 0°C to 35°C (32°F to 95°F)

Storage –40°C to 65°C (–40°F to 149°F)

Relative humidity

Specications

(maximum)

Operating 10 % to 90 % (non condensing)

Storage 5 % to 95 % (non condensing)

Altitude

Specications

(maximum)

Operating 0 m to 3048 m (0 ft to 10,000 ft)

Non-operating 0 m to 10,668 m (0 ft to 35,000 ft)

Airborne
contaminant level

G1 as dened by ISA-71.04–1985

Technical specications 65

7

Troubleshooting

Enhanced Pre-Boot System Assessment — ePSA diagnostics

The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the
BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device
groups allowing you to:

• Run tests automatically or in an interactive mode

• Repeat tests

• Display or save test results

• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)

• View status messages that inform you if tests are completed successfully

• View error messages that inform you of problems encountered during testing

CAUTION

results or error messages.

NOTE: Some tests for specic devices require user interaction. Always ensure that you are present at the computer terminal

when the diagnostic tests are performed.

: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid

Running the ePSA Diagnostics

Invoke diagnostics boot by either of the methods that are suggested below:

1 Power on the computer.

2 As the computer boots, press the F12 key when the Dell logo is displayed.

3 In the boot menu screen, use Up/Down arrow key to select the Diagnostics option and then press Enter.

NOTE

: The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The

diagnostics starts running the tests on all the detected devices.

4 Press the arrow in the lower-right corner to go to the page listing.

The detected items are listed and tested.

5 To run a diagnostic test on a specic device, press Esc and click Yes to stop the diagnostic test.

6 Select the device from the left pane and click Run Tests.

7 If there are any issues, error codes are displayed.

Note the error code and contact Dell.

Real Time Clock (RTC) reset

The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Latitude and
Precision systems from select No POST/No Boot/No Power situations. You can initiate the RTC reset on the system from a power o
state only if it is connected to AC power. Press and hold the power button for 25 seconds. The system RTC reset occurs after you release
the power button.

66 Troubleshooting

NOTE: If AC power is disconnected from the system during the process or the power button is held longer than 40 seconds, the

RTC reset process is aborted.

The RTC reset will reset the BIOS to Defaults, un-provision Intel vPro and reset the system date and time. The following items are
unaected by the RTC reset:

• Service Tag

• Asset Tag

• Ownership Tag

• Admin Password

• System Password

• HDD Password

• Key Databases

• System Logs

The following items may or may not reset based on your custom BIOS setting selections:

• The Boot List

• Enable Legacy OROMs

• Secure Boot Enable

• Allow BIOS Downgrade

Troubleshooting 67

8

Contacting Dell

NOTE: If you do not have an active Internet connection, you can nd contact information on your purchase invoice, packing slip,

bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1 Go to Dell.com/support.

2 Select your support category.

3 Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.

4 Select the appropriate service or support link based on your need.

68 Contacting Dell