Turning off your — Windows.............................................................................................................................................. 6
Before working inside your computer................................................................................................................................. 6
After working inside your computer.................................................................................................................................... 7
2 Disassembly and reassembly......................................................................................................... 8
Base cover..............................................................................................................................................................................8
Removing base cover......................................................................................................................................................8
Installing base cover.......................................................................................................................................................10
Keyboard lattice and Keyboard........................................................................................................................................... 11
Power connector port......................................................................................................................................................... 15
Removing power connector port................................................................................................................................. 15
Installing power connector port....................................................................................................................................16
System board........................................................................................................................................................................19
Removing system board................................................................................................................................................19
Installing system board.................................................................................................................................................. 21
3 Technology and components....................................................................................................... 29
Power adapter..................................................................................................................................................................... 29
Verifying the processor usage in Task Manager........................................................................................................29
Verifying the processor usage in Resource Monitor.................................................................................................29
Intel HD Graphics ..........................................................................................................................................................30
Verifying system memory in system setup BIOS.......................................................................................................30
Testing memory using ePSA........................................................................................................................................ 30
Hard drive options............................................................................................................................................................... 30
Identifying the hard drive in the BIOS.........................................................................................................................30
USB features.........................................................................................................................................................................31
Camera features.................................................................................................................................................................. 33
System Setup overview......................................................................................................................................................35
Accessing System Setup....................................................................................................................................................36
General screen options....................................................................................................................................................... 36
System Configuration screen options...............................................................................................................................36
Video screen options...........................................................................................................................................................37
Power management screen options................................................................................................................................. 39
POST behavior screen options..........................................................................................................................................40
System logs screen options................................................................................................................................................ 41
SupportAssist system resolution....................................................................................................................................... 42
Updating the BIOS in Windows ........................................................................................................................................ 42
4
Contents
System and setup password..............................................................................................................................................42
Assigning a system setup password............................................................................................................................43
Deleting or changing an existing system setup password........................................................................................43
System specifications......................................................................................................................................................... 44
Video specifications.............................................................................................................................................................45
Camera specifications.........................................................................................................................................................45
Communication specifications........................................................................................................................................... 46
Port and connector specifications.................................................................................................................................... 46
AC adapter specifications...................................................................................................................................................47
Enhanced Pre-Boot System Assessment — ePSA diagnostics................................................................................... 49
Running the ePSA Diagnostics.................................................................................................................................... 49
Real Time Clock reset................................................................................................................................................... 49
Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise
noted, each procedure included in this document assumes that the following conditions exist:
•You have read the safety information that shipped with your computer.
•A component can be replaced or, if purchased separately, installed by performing the removal procedure in the reverse order.
NOTE: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
NOTE: Before working inside your computer, read the safety information that shipped with your computer. For
additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/
regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow
the safety instructions that came with the product.
1
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching
an unpainted metal surface that is grounded to ground yourself before you touch the computer to perform any
disassembly tasks.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by
its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables
have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you
disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also,
before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
Turning off your — Windows
CAUTION:
computer .
1. Click or tap .
2. Click or tap
To avoid losing data, save and close all open files and exit all open programs before you turn off your
and then click or tap Shut down.
Ensure that the computer and all attached devices are turned off. If your computer and attached devices did
NOTE:
not automatically turn off when you shut down your operating system, press and hold the power button for about 6
seconds to turn them off.
Before working inside your computer
1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
6Working on your computer
2. Turn off your computer.
3. Disconnect all network cables from the computer (if available).
CAUTION: If your computer has an RJ45 port, disconnect the network cable by first unplugging the cable from your
computer.
4. Disconnect your computer and all attached devices from their electrical outlets.
5. Open the display.
6. Press and hold the power button for few seconds, to ground the system board.
CAUTION: To guard against electrical shock unplug your computer from the electrical outlet before performing Step
# 8.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically
touching an unpainted metal surface at the same time as touching a connector on the back of the computer.
7. Remove any installed ExpressCards or Smart Cards from the appropriate slots.
After working inside your computer
After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your
computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use
batteries designed for other Dell computers.
1. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
2. Connect any telephone or network cables to your computer.
CAUTION:
computer.
To connect a network cable, first plug the cable into the network device and then plug it into the
3. Connect your computer and all attached devices to their electrical outlets.
4. Turn on your computer.
Working on your computer
7
Disassembly and reassembly
Recommended tools
The procedures in this document require the following tools:
•Phillips #0 screwdriver
•Phillips #1 screwdriver
•Plastic scribe
NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4
microSD card
Removing microSD card
1. Follow the procedure in Before working inside your computer.
2. Press in on the microSD card to release it from the computer.
2
3. Remove the microSD card from the computer.
Installing microSD card
1. Slide the SD card into its slot until it clicks into place.
2. Install the microSD card.
3. Follow the procedure in After working inside your computer.
Base cover
Removing base cover
1. Follow the procedure in Before working inside your computer.
2. Remove the microSD card.
3. To remove the base cover:
a. Loosen the M2.5x7 captive screws that secure the base cover to the computer [1, 2].
8Disassembly and reassembly
b. Pry the base cover from the edge.
NOTE: You may need a 3c plastic scribe to pry the base cover from the edge.
4. Lift the base cover away from the computer.
Disassembly and reassembly
9
Installing base cover
If the system is shipped with M.2 SSD perform the following steps.
1. Toe in the base cover front edge into the system.
2. Press the edges of the cover until it clicks into place.
3. Replace the M2.5x7 screws to secure the base cover to the computer.
4. Install the microSD card
5. Follow the procedure in After working inside your computer.
Battery
Lithium-ion battery precautions
CAUTION:
• Exercise caution when handling Lithium-ion batteries.
• Discharge the battery as much as possible before removing it from the system. This can be done by disconnecting
the AC adapter from the system to allow the battery to drain.
• Do not crush, drop, mutilate, or penetrate the battery with foreign objects.
• Do not expose the battery to high temperatures, or disassemble battery packs and cells.
• Do not apply pressure to the surface of the battery.
• Do not bend the battery.
• Do not use tools of any kind to pry on or against the battery.
• Ensure any screws during the servicing of this product are not lost or misplaced, to prevent accidental puncture or
damage to the battery and other system components.
• If a battery gets stuck in a device as a result of swelling, do not try to free it as puncturing, bending, or crushing a
Lithium-ion battery can be dangerous. In such an instance, contact for assistance and further instructions.
• If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending,
or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for
assistance. See https://www.dell.com/support.
• Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and resellers.
Removing battery - optional
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
3. To remove the battery:
a. Disconnect the battery cable from the connector on the system board [1,2].
b. Remove the M2.0x3.0 screws that secure the battery to the computer [3].
c. Lift the battery away from the computer [4].
10
Disassembly and reassembly
Installing battery
1. Insert the battery into the slot on the computer.
2. Connect the battery cable to the connector on the battery.
3. Replace the M2x3 screws to secure the battery to the computer.
4. Install the:
a. base cover
b. microSD card
5. Follow the procedure in After working inside your computer.
Keyboard lattice and Keyboard
Removing keyboard
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
c. battery
3. To remove keyboard:
a. Disconnect the keyboard cable from the system board [1].
b. Use the plastic scribe to the release the keyboard [2].
Disassembly and reassembly
11
NOTE: The two release holes for the keyboard are indicated by the "KB" labeling.
4. Slide and lift the keyboard away from the computer.
Installing keyboard
1. Align the keyboard trim with the tabs on the computer, and press it until it clicks into place.
12
Disassembly and reassembly
The image shows the press points on the keyboard.
2. Connect the keyboard cable on the system board.
3. Install the:
a. battery
b. base cover
c. microSD card
4. Follow the procedure in After working inside your computer.
Solid State Drive — optional
Removing M.2 Solid State Drive (SSD)
If the system is shipped with M.2 SSD perform the following steps.
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
c. battery
3. To remove the SSD:
a. Remove the M2.0x3.0 screw that secures the SSD card [1].
b. Slide and lift the SSD card from the system board [2].
Disassembly and reassembly
13
Installing M.2 Solid State Drive
NOTE: If the system is shipped with SSD perform the following steps.
1. Align the notch on the SSD card with the tab on the SSD card connector and slide the card into the slot.
2. Align the screw hole on the SSD card with the screw hole on the system board.
3. Replace the screw that secures the SSD card to the system board.
4. Install the:
a. battery
b. base cover
c. microSD card
5. Follow the procedure in After working inside your computer.
Audio board
Removing audio board
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
c. battery
3. To remove the audio board:
a. Disconnect the audio cable from the connector on the audio board [1].
b. Remove the M.2.0x3.0 screw that secures the audio board on the computer [2].
c. Lift the audio board away from the computer [3].
14
Disassembly and reassembly
Installing audio board
1. Insert the audio board into the slot on the computer.
2. Replace the M2x3 screw that secure the audio board to the computer.
3. Connect the audio cable to the connector on the audio board.
4. Install the:
a. battery
b. base cover
c. microSD card
5. Follow the procedure in After working inside your computer.
Power connector port
Removing power connector port
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
c. battery
3. To remove the power connector port:
a. Disconnect the power connector cable from the connector on the system board [1].
b. Remove the M.2.0x3.0 screws that secure the power connector port on the computer [2].
c. Slide and lift the power connector port away from the computer [3].
Disassembly and reassembly
15
Installing power connector port
1. Insert the power connector port into the slot on the computer.
2. Replace the two M2x3 screws that secure the power connector port to the computer.
3. Connect the power connector cable to the connector on the system board.
4. Install the:
a. battery
b. base cover
c. microSD card
5. Follow the procedure in After working inside your computer.
Coin-cell battery
Removing coin cell battery
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
c. battery
3. To remove the coin cell battery:
a. Disconnect the coin cell battery cable from the connector on the system board [1].
b. Pry the coin cell battery to release it from the adhesive and lift it away from the computer [2].
16
Disassembly and reassembly
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