Latitude 3180
Owner's Manual
1
Regulatory Model: P26T
Regulatory Type: P26T002
May 2020
Rev. A03
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
Contents
1 Working on your computer............................................................................................................ 6
Safety instructions.................................................................................................................................................................6
Turning off your — Windows.............................................................................................................................................. 6
Before working inside your computer................................................................................................................................. 6
After working inside your computer.................................................................................................................................... 7
2 Disassembly and reassembly......................................................................................................... 8
Recommended tools..............................................................................................................................................................8
microSD card..........................................................................................................................................................................8
Removing microSD card................................................................................................................................................. 8
Installing microSD card....................................................................................................................................................8
Base cover..............................................................................................................................................................................8
Removing base cover......................................................................................................................................................8
Installing base cover.......................................................................................................................................................10
Battery...................................................................................................................................................................................10
Lithium-ion battery precautions................................................................................................................................... 10
Removing battery - optional......................................................................................................................................... 10
Installing battery.............................................................................................................................................................. 11
Keyboard lattice and Keyboard........................................................................................................................................... 11
Removing keyboard........................................................................................................................................................ 11
Installing keyboard.......................................................................................................................................................... 12
Solid State Drive — optional ............................................................................................................................................. 13
Removing M.2 Solid State Drive (SSD).......................................................................................................................13
Installing M.2 Solid State Drive ....................................................................................................................................14
Audio board........................................................................................................................................................................... 14
Removing audio board................................................................................................................................................... 14
Installing audio board......................................................................................................................................................15
Power connector port......................................................................................................................................................... 15
Removing power connector port................................................................................................................................. 15
Installing power connector port....................................................................................................................................16
Coin-cell battery...................................................................................................................................................................16
Removing coin cell battery............................................................................................................................................16
Installing coin cell battery...............................................................................................................................................17
Speaker..................................................................................................................................................................................17
Removing speaker.......................................................................................................................................................... 17
Installing speakers...........................................................................................................................................................18
System board........................................................................................................................................................................19
Removing system board................................................................................................................................................19
Installing system board.................................................................................................................................................. 21
Display assembly..................................................................................................................................................................22
Removing display assembly.......................................................................................................................................... 22
Installing display assembly.............................................................................................................................................23
Display bezel.........................................................................................................................................................................24
Removing display bezel.................................................................................................................................................24
Contents 3
Installing display bezel................................................................................................................................................... 24
Display panel.........................................................................................................................................................................25
Removing display panel.................................................................................................................................................25
Installing display panel................................................................................................................................................... 26
Display hinges.......................................................................................................................................................................26
Removing display hinge.................................................................................................................................................26
Installing display hinge................................................................................................................................................... 27
Camera..................................................................................................................................................................................27
Removing camera.......................................................................................................................................................... 27
Installing camera............................................................................................................................................................ 28
3 Technology and components....................................................................................................... 29
Power adapter..................................................................................................................................................................... 29
Processors............................................................................................................................................................................29
Verifying the processor usage in Task Manager........................................................................................................29
Verifying the processor usage in Resource Monitor.................................................................................................29
Chipsets................................................................................................................................................................................30
Intel HD Graphics ..........................................................................................................................................................30
Memory features.................................................................................................................................................................30
Verifying system memory in system setup BIOS.......................................................................................................30
Testing memory using ePSA........................................................................................................................................ 30
Graphic options....................................................................................................................................................................30
Hard drive options............................................................................................................................................................... 30
Identifying the hard drive in the BIOS.........................................................................................................................30
USB features.........................................................................................................................................................................31
HDMI 1.4............................................................................................................................................................................... 33
Realtek ALC3246.................................................................................................................................................................33
Camera features.................................................................................................................................................................. 33
4 BIOS Overview........................................................................................................................... 34
Boot menu............................................................................................................................................................................ 34
5 System setup options................................................................................................................. 35
Navigation keys....................................................................................................................................................................35
System Setup overview......................................................................................................................................................35
Accessing System Setup....................................................................................................................................................36
General screen options....................................................................................................................................................... 36
System Configuration screen options...............................................................................................................................36
Video screen options...........................................................................................................................................................37
Security screen options...................................................................................................................................................... 37
Secure Boot screen options...............................................................................................................................................38
Performance screen options..............................................................................................................................................39
Power management screen options................................................................................................................................. 39
POST behavior screen options..........................................................................................................................................40
Wireless screen options.......................................................................................................................................................41
Memory specifications.........................................................................................................................................................41
System logs screen options................................................................................................................................................ 41
SupportAssist system resolution....................................................................................................................................... 42
Updating the BIOS in Windows ........................................................................................................................................ 42
4
Contents
System and setup password..............................................................................................................................................42
Assigning a system setup password............................................................................................................................43
Deleting or changing an existing system setup password........................................................................................43
6 Technical specifications..............................................................................................................44
System specifications......................................................................................................................................................... 44
Processor specifications.....................................................................................................................................................44
Memory specifications........................................................................................................................................................44
Storage specifications.........................................................................................................................................................45
Audio specifications.............................................................................................................................................................45
Video specifications.............................................................................................................................................................45
Camera specifications.........................................................................................................................................................45
Communication specifications........................................................................................................................................... 46
Port and connector specifications.................................................................................................................................... 46
Keyboard specifications......................................................................................................................................................46
Touchpad specifications.....................................................................................................................................................46
Battery specifications..........................................................................................................................................................47
AC adapter specifications...................................................................................................................................................47
Physical specifications........................................................................................................................................................ 47
Environmental specifications............................................................................................................................................. 48
7 Troubleshooting......................................................................................................................... 49
Enhanced Pre-Boot System Assessment — ePSA diagnostics................................................................................... 49
Running the ePSA Diagnostics.................................................................................................................................... 49
Real Time Clock reset................................................................................................................................................... 49
8 Contacting Dell...........................................................................................................................51
Contents
5
Working on your computer
Safety instructions
Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise
noted, each procedure included in this document assumes that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or, if purchased separately, installed by performing the removal procedure in the reverse order.
NOTE: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
NOTE: Before working inside your computer, read the safety information that shipped with your computer. For
additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/
regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow
the safety instructions that came with the product.
1
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching
an unpainted metal surface that is grounded to ground yourself before you touch the computer to perform any
disassembly tasks.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by
its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables
have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you
disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also,
before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
Turning off your — Windows
CAUTION:
computer .
1. Click or tap .
2. Click or tap
To avoid losing data, save and close all open files and exit all open programs before you turn off your
and then click or tap Shut down.
Ensure that the computer and all attached devices are turned off. If your computer and attached devices did
NOTE:
not automatically turn off when you shut down your operating system, press and hold the power button for about 6
seconds to turn them off.
Before working inside your computer
1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
6 Working on your computer
2. Turn off your computer.
3. Disconnect all network cables from the computer (if available).
CAUTION: If your computer has an RJ45 port, disconnect the network cable by first unplugging the cable from your
computer.
4. Disconnect your computer and all attached devices from their electrical outlets.
5. Open the display.
6. Press and hold the power button for few seconds, to ground the system board.
CAUTION: To guard against electrical shock unplug your computer from the electrical outlet before performing Step
# 8.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically
touching an unpainted metal surface at the same time as touching a connector on the back of the computer.
7. Remove any installed ExpressCards or Smart Cards from the appropriate slots.
After working inside your computer
After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your
computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use
batteries designed for other Dell computers.
1. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
2. Connect any telephone or network cables to your computer.
CAUTION:
computer.
To connect a network cable, first plug the cable into the network device and then plug it into the
3. Connect your computer and all attached devices to their electrical outlets.
4. Turn on your computer.
Working on your computer
7
Disassembly and reassembly
Recommended tools
The procedures in this document require the following tools:
• Phillips #0 screwdriver
• Phillips #1 screwdriver
• Plastic scribe
NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4
microSD card
Removing microSD card
1. Follow the procedure in Before working inside your computer.
2. Press in on the microSD card to release it from the computer.
2
3. Remove the microSD card from the computer.
Installing microSD card
1. Slide the SD card into its slot until it clicks into place.
2. Install the microSD card.
3. Follow the procedure in After working inside your computer.
Base cover
Removing base cover
1. Follow the procedure in Before working inside your computer.
2. Remove the microSD card.
3. To remove the base cover:
a. Loosen the M2.5x7 captive screws that secure the base cover to the computer [1, 2].
8 Disassembly and reassembly
b. Pry the base cover from the edge.
NOTE: You may need a 3c plastic scribe to pry the base cover from the edge.
4. Lift the base cover away from the computer.
Disassembly and reassembly
9
Installing base cover
If the system is shipped with M.2 SSD perform the following steps.
1. Toe in the base cover front edge into the system.
2. Press the edges of the cover until it clicks into place.
3. Replace the M2.5x7 screws to secure the base cover to the computer.
4. Install the microSD card
5. Follow the procedure in After working inside your computer.
Battery
Lithium-ion battery precautions
CAUTION:
• Exercise caution when handling Lithium-ion batteries.
• Discharge the battery as much as possible before removing it from the system. This can be done by disconnecting
the AC adapter from the system to allow the battery to drain.
• Do not crush, drop, mutilate, or penetrate the battery with foreign objects.
• Do not expose the battery to high temperatures, or disassemble battery packs and cells.
• Do not apply pressure to the surface of the battery.
• Do not bend the battery.
• Do not use tools of any kind to pry on or against the battery.
• Ensure any screws during the servicing of this product are not lost or misplaced, to prevent accidental puncture or
damage to the battery and other system components.
• If a battery gets stuck in a device as a result of swelling, do not try to free it as puncturing, bending, or crushing a
Lithium-ion battery can be dangerous. In such an instance, contact for assistance and further instructions.
• If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending,
or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for
assistance. See https://www.dell.com/support.
• Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and resellers.
Removing battery - optional
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
3. To remove the battery:
a. Disconnect the battery cable from the connector on the system board [1,2].
b. Remove the M2.0x3.0 screws that secure the battery to the computer [3].
c. Lift the battery away from the computer [4].
10
Disassembly and reassembly
Installing battery
1. Insert the battery into the slot on the computer.
2. Connect the battery cable to the connector on the battery.
3. Replace the M2x3 screws to secure the battery to the computer.
4. Install the:
a. base cover
b. microSD card
5. Follow the procedure in After working inside your computer.
Keyboard lattice and Keyboard
Removing keyboard
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
c. battery
3. To remove keyboard:
a. Disconnect the keyboard cable from the system board [1].
b. Use the plastic scribe to the release the keyboard [2].
Disassembly and reassembly
11
NOTE: The two release holes for the keyboard are indicated by the "KB" labeling.
4. Slide and lift the keyboard away from the computer.
Installing keyboard
1. Align the keyboard trim with the tabs on the computer, and press it until it clicks into place.
12
Disassembly and reassembly
The image shows the press points on the keyboard.
2. Connect the keyboard cable on the system board.
3. Install the:
a. battery
b. base cover
c. microSD card
4. Follow the procedure in After working inside your computer.
Solid State Drive — optional
Removing M.2 Solid State Drive (SSD)
If the system is shipped with M.2 SSD perform the following steps.
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
c. battery
3. To remove the SSD:
a. Remove the M2.0x3.0 screw that secures the SSD card [1].
b. Slide and lift the SSD card from the system board [2].
Disassembly and reassembly
13
Installing M.2 Solid State Drive
NOTE: If the system is shipped with SSD perform the following steps.
1. Align the notch on the SSD card with the tab on the SSD card connector and slide the card into the slot.
2. Align the screw hole on the SSD card with the screw hole on the system board.
3. Replace the screw that secures the SSD card to the system board.
4. Install the:
a. battery
b. base cover
c. microSD card
5. Follow the procedure in After working inside your computer.
Audio board
Removing audio board
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
c. battery
3. To remove the audio board:
a. Disconnect the audio cable from the connector on the audio board [1].
b. Remove the M.2.0x3.0 screw that secures the audio board on the computer [2].
c. Lift the audio board away from the computer [3].
14
Disassembly and reassembly
Installing audio board
1. Insert the audio board into the slot on the computer.
2. Replace the M2x3 screw that secure the audio board to the computer.
3. Connect the audio cable to the connector on the audio board.
4. Install the:
a. battery
b. base cover
c. microSD card
5. Follow the procedure in After working inside your computer.
Power connector port
Removing power connector port
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
c. battery
3. To remove the power connector port:
a. Disconnect the power connector cable from the connector on the system board [1].
b. Remove the M.2.0x3.0 screws that secure the power connector port on the computer [2].
c. Slide and lift the power connector port away from the computer [3].
Disassembly and reassembly
15
Installing power connector port
1. Insert the power connector port into the slot on the computer.
2. Replace the two M2x3 screws that secure the power connector port to the computer.
3. Connect the power connector cable to the connector on the system board.
4. Install the:
a. battery
b. base cover
c. microSD card
5. Follow the procedure in After working inside your computer.
Coin-cell battery
Removing coin cell battery
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
c. battery
3. To remove the coin cell battery:
a. Disconnect the coin cell battery cable from the connector on the system board [1].
b. Pry the coin cell battery to release it from the adhesive and lift it away from the computer [2].
16
Disassembly and reassembly
Installing coin cell battery
1. Place the coin cell battery into the slot on the computer.
2. Connect the coin cell battery cable to the connector on the system board.
3. Install the:
a. battery
b. base cover
c. microSD card
4. Follow the procedure in After working inside your computer.
Speaker
Removing speaker
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
c. battery
3. To remove the speaker:
a. Disconnect the speaker cable from the connector on the system board [1].
b. Remove the adhesive tape that secures the speaker cable on the computer [2].
c. Unroute the speaker cable from the routing channel [3].
Disassembly and reassembly
17
4. Remove the speaker from the computer.
Installing speakers
1. Place the speakers into the slots on the computer.
2. Route the speaker cable through the retention clips through routing channel.
3. Affix the adhesive tape to secure the speaker cable on the computer.
4. Connect the speaker cable to the connector on the system board.
18
Disassembly and reassembly
5. Install the:
a. battery
b. base cover
c. microSD card
6. Follow the procedure in After working inside your computer.
System board
Removing system board
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
c. battery
d. SSD card
3. Disconnect the following cables:
a. audio cable [1]
b. keyboard cable [2]
c. touch pad cable [3]
4. To disconnect the cable:
a. Disconnect coin cell battery , power connector port, and speaker cable [1, 2, 3].
b. Remove the M2.0xM3.0 screws and lift the metal bracket that secure on the system board [4, 5].
Disassembly and reassembly
19
5. To remove metal bracket:
a. Remove the screw M2.0x3.0 and lift the metal bracket that secures the WLAN card on the system board [1, 2]
b. Disconnect the WLAN cables [3].
c. Remove the screws M2.0x.30 and lift the metal bracket that secures the display cable on the computer [4, 5]
d. Lift the latch, and disconnect the cable [6]
6. Remove the M2. x3.0 screws and lift system board away from the computer[1 ,2]
20
Disassembly and reassembly
Installing system board
1. Align the system board with the screw holders on the palm rest assembly.
2. Replace the M2.0x3.0 screws to secure the system board to the palm rest assembly.
3. Connect the display cable to the connector on the system board.
4. Place the metal bracket over the connector, and tighten the M2.0x3.0 screws to secure the display cable to the system board.
5. Connect the WLAN cables.
6. Place the metal bracket on the WLAN card, and tighten the M2.0x3.0 screw to secure the WLAN cable on the WLAN card.
7. Place the metal bracket on the system board and tighten M2.0x3.0 screws to secure on the system board.
8. Connect the following cables:
a. power connector cable
b. touchpad cable
c. keyboard cable
d. speaker cable
e. audio cable
f. coin cell battery cable
g. camera cable
9. Install the:
a. SSD card
b. battery
c. base cover
d. microSD card
10. Follow the procedure in After working inside your computer.
Disassembly and reassembly
21
Display assembly
Removing display assembly
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
c. battery
3. To remove display cable:
a. Remove the screws M2.0x3.0 and lift the metal bracket that secures the display cable on the computer [1, 2].
b. Lift the latch, and disconnect the display cable on the system board [3].
4. To disconnect WLAN cable:
a. Remove the screw M2.0x3.0 and lift the metal bracket that secure the WLAN card on the system board [1, 2].
b. Disconnect the WLAN cables [3].
c. Turn over the computer [4].
22
Disassembly and reassembly
5. To remove the display assembly:
a. Remove the display hinge screws M2.5xM5.0 that secure the display assembly to the computer [1].
b. Lift the display assembly away from the computer [2].
Installing display assembly
1. Place the display assembly to align with the screw holders on the computer.
2. Replace the screws that secure the display hinges to the palm-rest assembly.
3. Flip over the computer.
4. Connect the display cable to the connector on the system board.
Disassembly and reassembly
23
5. Place the metal bracket over the (display cable) connector, and tighten the M2.0x3.0 screws to secure the display cable to the
computer.
6. Connect the WLAN cables.
7. Place the metal bracket, and tighten the M2.0x3.0 screw to the WLAN cable on the system board.
8. Install the:
a. battery
b. base cover
c. microSD card
9. Follow the procedure in After working inside your computer.
Display bezel
Removing display bezel
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
c. battery
3. Remove the hinge cap and the mylar cap that secures the display bezel to the display assembly [1,2].
4. Remove the M2.5x3.5 screws and pry the edges to release the display bezel from the display assembly
Installing display bezel
1. Place the display bezel on the display assembly.
2. Starting from the top corner, press on the display bezel and work around the entire bezel until it clicks on to the display assembly.
3. Replace the screws to secure the display bezel to the display assembly.
4. Affix the hinge cap.
24
Disassembly and reassembly
5. Install the:
a. battery
b. base cover
c. microSD card
6. Follow the procedure in After working inside your computer
Display panel
Removing display panel
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
c. battery
d. display assembly
e. display bezel
3. Remove the M2.0x3.0 screws that secure the display panel to the display assembly [1] and lift to turn over the display panel to access
the eDP cable [2].
4. To remove display panel:
a. Peel off the adhesive tape [1].
b. Disconnect the display cable from the connector on the display panel [2].
Disassembly and reassembly
25
Installing display panel
1. Connect the eDP cable to the connector, and affix the tape.
2. Replace the display panel to align with the screw holders on the display assembly.
3. Replace the M2x3 screws to secure the display panel to the display assembly.
4. Install the:
a. display bezel
b. display assembly
c. battery
d. base cover
e. microSD card
5. Follow the procedure in After working inside your computer
Display hinges
Removing display hinge
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
c. battery
d. display assembly
e. display bezel
f. display panel
3. To remove display hinge:
a. Remove the M2.5x2.5 screws that secure the display hinge to the display assembly [1].
b. Lift the display hinge away from the display assembly [2].
26
Disassembly and reassembly
Installing display hinge
1. Place the display hinge cover on the display assembly.
2. Replace the M2.5x2.5 screws to secure the display hinge cover to the display assembly.
3. Install the:
a. display panel
b. display bezel
c. display assembly
d. battery
e. base cover
f. microSD card
4. Follow the procedure in After working inside your computer
Camera
Removing camera
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. microSD card
b. base cover
c. battery
d. display assembly
e. display bezel
f. display panel
3. To remove display camera:
a. Disconnect the camera cable from the connector [1].
b. Lift the camera away from the display [2].
Disassembly and reassembly
27
Installing camera
1. Place the camera on the display assembly.
2. Connect the camera cable to the connector on the display assembly.
3. Install the:
a. display panel
b. display bezel
c. display assembly
d. battery
e. base cover
f. microSD card
4. Follow the procedure in After working inside your computer
28
Disassembly and reassembly
Technology and components
This chapter details the technology and components available in the system.
Topics:
• Power adapter
• Processors
• Chipsets
• Memory features
• Graphic options
• Hard drive options
• USB features
• HDMI 1.4
• Realtek ALC3246
• Camera features
Power adapter
This laptop is shipped with 65 W power adapter.
3
WARNING:
then pull firmly but gently to avoid damaging the cable.
WARNING: The power adapter works with electrical outlets worldwide. However, power connectors and power strips
vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical
outlet may cause fire or equipment damage.
When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and
Processors
This laptop is shipped with the following processors:
• Intel Celeron Processor N3350 (6 W, 2 M cache, up to 2.4 GHz)
• Intel Pentium Processor N4200 (6 W, 2 M cache, up to 2.5 GHz)
NOTE: The clock speed and performance varies depending on the workload and other variables.
Verifying the processor usage in Task Manager
1. Ctrl+Alt+Del.
2. Select Start Task Manager.
The Windows Task Manager window is displayed.
3. Click the Performance tab in the Windows Task Manager window.
Verifying the processor usage in Resource Monitor
1. Ctrl+Alt+Del.
2. Select Start Task Manager.
The Windows Task Manager window is displayed.
3. Click the Performance tab in the Windows Task Manager window.
The processor performance details are displayed.
4. Click Open Resource Monitor.
Technology and components 29
Chipsets
All laptops or notebook communicate with the CPU through the chipset. This laptop is shipped with the Intel 100 Series chipset.
Intel HD Graphics
This computer is shipped with the following list of Intel HD Graphics chipsets.
1. Intel Corei3-6606U Intel HD graphics 520
2. Intel Celeron 3865U Intel HD graphics 610
3. Intel Pentium 4415U Intel HD graphics 610
4. Intel Core i5-7200U Intel HD graphics 620
Memory features
This laptop supports a maximum memory of 4 GB LPDDR3 1600 Mhz.
Verifying system memory in system setup BIOS
1. Turn on or restart your system.
2. Perform the following actions after the Dell logo is displayed
• With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
3. On the left pane, select Settings > General > System Information,
The memory information is displayed on the right pane.
Testing memory using ePSA
1. Turn on or restart your system.
2. Perform one of the following actions after the Dell logo is displayed:
• With keyboard — Press F12.
The PreBoot System Assessment (PSA) starts on your system.
NOTE:
If you wait too long and the operating system logo appears, continue to wait until you see the desktop. Turn
off the laptop and try again.
Graphic options
This laptop is shipped with the following graphics chipset options:
• Pentium Intel HD Graphics 500
• Celeron Intel HD Graphics 505
Hard drive options
This laptop supports :
• M.2 128GB SATA Class 20 Solid State Drive
• 32 GB eMMC
• 64 GB eMMC
Identifying the hard drive in the BIOS
1. Turn on or restart your system.
2. When the Dell logo appears, perform the following action to enter the BIOS setup program:
• With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
30
Technology and components
The hard drive is listed under the System Information under the General group.
USB features
Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplified the connection between host computers and peripheral
devices like mice, keyboards, external drivers, and printers.
Let's take a quick look on the USB evolution referencing to the table below.
Table 1. USB evolution
Type Data Transfer Rate Category Introduction Year
USB 2.0 480 Mbps High Speed 2000
USB 3.0/USB 3.1 Gen 1 5 Gbps Super Speed 2010
USB 3.1 Gen 2 10 Gbps Super Speed 2013
USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)
For years, the USB 2.0 has been firmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and
yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands. The USB 3.0/USB 3.1 Gen 1
finally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.1 Gen 1
features are as follows:
• Higher transfer rates (up to 5 Gbps)
• Increased maximum bus power and increased device current draw to better accommodate power-hungry devices
• New power management features
• Full-duplex data transfers and support for new transfer types
• Backward USB 2.0 compatibility
• New connectors and cable
The topics below cover some of the most commonly asked questions regarding USB 3.0/USB 3.1 Gen 1.
Speed
Currently, there are 3 speed modes defined by the latest USB 3.0/USB 3.1 Gen 1 specification. They are Super-Speed, Hi-Speed and FullSpeed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specification retains Hi-Speed, and Full-Speed USB mode,
commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to
maintain backward compatibility.
USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below:
• An additional physical bus that is added in parallel with the existing USB 2.0 bus (refer to the picture below).
Technology and components
31
• USB 2.0 previously had four wires (power, ground, and a pair for differential data); USB 3.0/USB 3.1 Gen 1 adds four more for two
pairs of differential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling.
• USB 3.0/USB 3.1 Gen 1 utilizes the bidirectional data interface, rather than USB 2.0's half-duplex arrangement. This gives a 10-fold
increase in theoretical bandwidth.
With today's ever increasing demands placed on data transfers with high-definition video content, terabyte storage devices, high
megapixel count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the
480Mbps theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) — the actual real-world maximum.
Similarly, USB 3.0/USB 3.1 Gen 1 connections will never achieve 4.8Gbps. We will likely see a real-world maximum rate of 400MB/s with
overheads. At this speed, USB 3.0/USB 3.1 Gen 1 is a 10x improvement over USB 2.0.
Applications
USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB
video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine
that with 5-10 times the bandwidth available, USB video solutions should work that much better. Single-link DVI requires almost 2Gbps
throughput. Where 480Mbps was limiting, 5Gbps is more than promising. With its promised 4.8Gbps speed, the standard will find its way
into some products that previously weren't USB territory, like external RAID storage systems.
Listed below are some of the available SuperSpeed USB 3.0/USB 3.1 Gen 1 products:
• External Desktop USB 3.0/USB 3.1 Gen 1 Hard Drives
• Portable USB 3.0/USB 3.1 Gen 1 Hard Drives
• USB 3.0/USB 3.1 Gen 1 Drive Docks & Adapters
• USB 3.0/USB 3.1 Gen 1 Flash Drives & Readers
• USB 3.0/USB 3.1 Gen 1 Solid-state Drives
• USB 3.0/USB 3.1 Gen 1 RAIDs
• Optical Media Drives
• Multimedia Devices
• Networking
• USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs
Compatibility
The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all,
while USB 3.0/USB 3.1 Gen 1 specifies new physical connections and thus new cables to take advantage of the higher speed capability of
the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as
before. Five new connections to carry receive and transmitted data independently are present on USB 3.0/USB 3.1 Gen 1 cables and only
come into contact when connected to a proper SuperSpeed USB connection.
Windows 8/10 will be bringing native support for USB 3.1 Gen 1 controllers. This is in contrast to previous versions of Windows, which
continue to require separate drivers for USB 3.0/USB 3.1 Gen 1 controllers.
Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent
Service Pack or update. It is not out of the question to think that following a successful release of USB 3.0/USB 3.1 Gen 1 support in
32
Technology and components
Windows 7, SuperSpeed support would trickle down to Vista. Microsoft has confirmed this by stating that most of their partners share the
opinion that Vista should also support USB 3.0/USB 3.1 Gen 1.
HDMI 1.4
This topic explains the HDMI 1.4 and its features along with the advantages.
HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an
interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or
video monitor, such as a digital TV (DTV). The intended applications for HDMI TVs, and DVD players. The primary advantage is cable
reduction and content protection provisions. HDMI supports standard, enhanced, or high-definition video, plus multichannel digital audio
on a single cable.
NOTE: The HDMI 1.4 will provide 5.1 channel audio support.
HDMI 1.4 Features
• HDMI Ethernet Channel - Adds high-speed networking to an HDMI link, allowing users to take full advantage of their IP-enabled
devices without a separate Ethernet cable
• Audio Return Channel - Allows an HDMI-connected TV with a built-in tuner to send audio data "upstream" to a surround audio
system, eliminating the need for a separate audio cable
• 3D - Defines input/output protocols for major 3D video formats, paving the way for true 3D gaming and 3D home theater applications
• Content Type - Real-time signaling of content types between display and source devices, enabling a TV to optimize picture settings
based on content type
• Additional Color Spaces - Adds support for additional color models used in digital photography and computer graphics
• 4K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema
systems used in many commercial movie theaters
• HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p
• Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique
demands of the motoring environment while delivering true HD quality
Advantages of HDMI
• Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality.
• Low -cost HDMI provides the quality and functionality of a digital interface while also supporting uncompressed video formats in a
simple, cost-effective manner
• Audio HDMI supports multiple audio formats from standard stereo to multichannel surround sound
• HDMI combines video and multichannel audio into a single cable, eliminating the cost, complexity, and confusion of multiple cables
currently used in A/V systems
• HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality
Realtek ALC3246
This laptop is shipped with integrated Realtek ALC3246 controller High Definition audio codec designed for Windows desktops and
laptops.
Camera features
This laptop is shipped with a front-facing camera with the image resolution of 1280 x 720 (maximum).
Technology and components
33
4
BIOS Overview
Boot menu
Press <F12> when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics
and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.
This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system. Using the boot
menu does not make any changes to the boot order stored in the BIOS.
The options are:
• Legacy Boot:
○ Internal HDD
○ Onboard NIC
• UEFI Boot:
○ Windows Boot Manager
• Other Options:
○ BIOS Setup
○ BIOS Flash Update
○ Diagnostics
○ Change Boot Mode Settings
34 BIOS Overview
System setup options
NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
Topics:
• Navigation keys
• System Setup overview
• Accessing System Setup
• General screen options
• System Configuration screen options
• Video screen options
• Security screen options
• Secure Boot screen options
• Performance screen options
• Power management screen options
• POST behavior screen options
• Wireless screen options
• Memory specifications
• System logs screen options
• SupportAssist system resolution
• Updating the BIOS in Windows
• System and setup password
5
Navigation keys
NOTE:
For most of the System Setup options, changes that you make are recorded but do not take effect until you
restart the system.
Keys Navigation
Up arrow Moves to the previous field.
Down arrow Moves to the next field.
Enter Selects a value in the selected field (if applicable) or follow the link in the field.
Spacebar Expands or collapses a drop-down list, if applicable.
Tab Moves to the next focus area.
NOTE: For the standard graphics browser only.
Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message
that prompts you to save any unsaved changes and restarts the system.
System Setup overview
System Setup allows you to:
• Change the system configuration information after you add, change, or remove any hardware in your computer.
• Set or change a user-selectable option such as the user password.
• Read the current amount of memory or set the type of hard drive installed.
Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference.
System setup options 35
CAUTION: Unless you are an expert computer user, do not change the settings for this program. Certain changes can
cause your computer to work incorrectly.
Accessing System Setup
1. Turn on (or restart) your computer.
2. After the white Dell logo appears, press F2 immediately.
The System Setup page is displayed.
NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down
or restart your computer and try again.
NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup.
General screen options
This section lists the primary hardware features of your computer.
Option
System
Information
Battery
Information
Advanced Boot
Options
UEFI boot path
security
Date/Time Allows you to change the date and time.
Description
This section lists the primary hardware features of your computer.
• System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date,
Manufacture Date, Express Service Code, the Signed Firmware update—enabled by default
• Memory Information: Primary Hard Drive, SATA, Displays Memory Installed, Memory Available, Memory Speed,
Memory Channels Mode, Memory Technology
• Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum
Clock Speed, Maximum Clock Speed, Processor L2 Cache, HT Capable, and 64-Bit Technology
• Device Information: Primary Hard Drive, Passthrough MAC address, Video Controller, Video BIOS Version,
Video Memory, Panel Type, Native Resolution, Audio Controller, Wi-Fi Device, Bluetooth Device
Displays the battery status health and whether the AC adapter is installed.
• Enable Legacy Option ROMs (Enable Default)
• Enable Attempt Legacy Boot (Enable Default)
• Enable UEFI Network Stack
• Always, except internal HDD (System Default)
• Always
• Never
System Configuration screen options
Option
Drives Allows you to configure the SATA drives on board.
USB Configuration
36 System setup options
Description
• SATA-0 enabled by default
• eMMC enabled by default
This is an optional feature.
This field configures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any
type of USB Mass Storage Devices—HDD, memory key, floppy.
If USB port is enabled, device attached to this port is enabled and available for OS.
If USB port is disabled, the OS cannot see any device attached to this port.
The options are:
Option Description
• Enable Boot Support—enabled by default
• Enable External USB Port—enabled by default
NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.
USB PowerShare This field configures the USB PowerShare feature behavior. This option allows you to charge external devices
using the stored system battery power through the USB PowerShare port. This option is disabled by default
Audio This field enables or disables the integrated audio controller. By default, the Enable Audio option is selected. The
options are:
• Enable Microphone—by default enable
• Enable Internal Speaker—(default enable)
Debug Memory
Frequency
Configuration
Miscellaneous
Devices
Allows you to enable or disable the following devices:
• Memory Frequency 1866
• Memory Frequency 1600 (default enable)
Allows you to enable or disable the following devices:
• Secure Digital (SD) card—enabled
• Secure Digital (SD) card read-only-mode
Video screen options
Option
LCD Brightness Allows you to set the display brightness depending up on the power source—On Battery and On AC. The LCD
NOTE: The video setting is visible only when a video card is installed into the system.
Description
brightness is independent for battery and AC adapter. It can be set using the slider.
Security screen options
Option
Admin Password Allows you to set, change, or delete the administrator (admin) password.
Description
NOTE: You must set the admin password before you set the system or hard drive password.
Deleting the admin password automatically deletes the system password and the hard drive
password.
NOTE: Successful password changes take effect immediately.
Default setting: Not set
System Password Allows you to set, change, or delete the system password.
NOTE: Successful password changes take effect immediately.
Default setting: Not set
Strong Password Allows you to enforce the option to always set strong passwords.
Default Setting: Enable Strong Password is not selected.
NOTE: If Strong Password is enabled, the Admin and System passwords must contain at least one
uppercase character, one lowercase character and be at least 8 characters long.
Password
Configuration
Allows you to specify the minimum and max password lengths of the Administrator and System passwords.
• min-4—by default, if you want to change you can increase the number
System setup options 37
Option Description
• max-32—you can decrease the number
Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they
are set. The options are:
• Disabled —enabled by default
• Reboot bypass
Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is
set.
Default setting: Allow Non-Admin Password Changes is selected.
Non-Admin Setup
Changes
UEFI Capsule
Firmware Updates
TPM 2.0 Security Allows you to enable the Trusted Platform Module (TPM) during POST. The options are:
Computrace Allows you to activate or disable the optional Computrace software The options are:
Allows you to determine whether changes to the setup options are allowed when an Administrator Password is
set. If disabled the setup options are locked by the admin password.
Option "allow wireless switch changes" is not selected by default.
Allows you to enable the disable. This option controls whether this system allows BIOS updated via UEFI capsule
update packages. The options are:
• Enable UEFI Capsule Firmware—enabled by default
• TPM On—enabled by default
• Clear
• PPI Bypass for Enable Commands—enabled by default
• PPI Bypass for Disabled Commands
• Attestation enable—enabled by default
• Key storage enable—enabled by default
• SHA-256—enabled by default
• Disabled
• Enabled—enabled by default
NOTE: To upgrade or downgrade TPM 2.0, download the TPM wrapper tool—software.
• Deactivate
• Disable
• Activate—enabled by default
NOTE: The Activate and Disable options will permanently activate or disable the feature and no
further changes are allowed
CPU XD Support Allows you to enable the Execute Disable mode of the processor.
Enable CPU XD Support—enabled by default
Admin Setup
Lockout
Master password
lockout
Allows you to prevent users from entering Setup when an Administrator password is set.
Default Setting: This option is enabled
This option is not enabled by default.
Secure Boot screen options
Option
Secure Boot
Enable
38 System setup options
Description
This option enables or disables the Secure Boot feature.
• Disabled (Enabled)
• Enabled
Option Description
Expert Key
Management
Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom
Mode option is disabled by default. The options are:
• PK—enabled by default
• KEK
• db
• dbx
If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are:
• Save to File—Saves the key to a user-selected file
• Replace from File—Replaces the current key with a key from a user-selected file
• Append from File—Adds a key to the current database from a user-selected file
• Delete—Deletes the selected key
• Reset All Keys—Resets to default setting
• Delete All Keys—Deletes all the keys
NOTE: If you disable the Custom Mode, all the changes made are erased and the keys restore to
default settings.
Performance screen options
Option
Multi-Core
Support
Description
This field specifies whether the process has one or all cores enabled. The performance of some applications
improves with the additional cores. This option is enabled by default. Allows you to enable or disable multi-core
support for the processor. The installed processor supports two cores. If you enable Multi-Core Support, two
cores are enabled. If you disable Multi-Core Support, one core is enabled.
• Enable Multi-Core Support
Default setting: The option is enabled.
Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature.
• Enable Intel SpeedStep
Default setting: The option is enabled.
C-States Control Allows you to enable or disable the additional processor sleep states.
• C states
Default setting: The option is enabled.
Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.
• Enable Intel TurboBoost
Default setting: The option is enabled.
Power management screen options
Option
AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected.
Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are:
Description
Default setting: Wake on AC is not selected.
• Disabled
• Every Day
• Weekdays
System setup options 39
Option Description
• Select Days
Default setting: Disabled
USB Wake
Support
Wake on WLAN Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a
Block Sleep This option lets you block entering to sleep (S3 state) in operating system environment.
Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After you
Advanced Battery
Charge
Configuration
Allows you to enable USB devices to wake the system from Standby.
NOTE: This feature is only functional when the AC power adapter is connected. If the AC power
adapter is removed during Standby, the system setup removes power from all the USB ports to
conserve battery power.
• Enable USB Wake Support
• Wake on Dell USB-C dock
Default setting: The option is disabled.
LAN signal.
• Disabled
• WLAN
Default setting: Disabled
Block Sleep (S3 state)
Default setting: This option is disabled
enable this option, your system runs only in battery even if the AC is attached.
• Enable peak shift
• Set battery threshold (15% to 100%) - 15 % (enabled by default)
This option enables you to maximize the battery health. By enabling this option, your system uses the standard
charging algorithm and other techniques, during the nonwork hours to improve the battery health.
Disabled
Default setting: Disabled
Primary Battery
Charge
Configuration
Sleep mode
Allows you to select the charging mode for the battery. The options are:
• Adaptive—enabled by default
• Standard—Fully charges your battery at a standard rate.
• ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology This option is
enabled by default.
• Primarily AC use
• Custom
If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
NOTE: All charging mode may not be available for all the batteries. To enable this option, disable
the Advanced Battery Charge Configuration option.
• OS Automatic selection
Force S3—enabled by default
POST behavior screen options
Option
Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters.
Numlock Enable Allows you to enable the Numlock option when the computer boots.
Description
Default setting: Enable Adapter Warnings
40 System setup options
Option Description
Enable Network. This option is enabled by default.
Fn Lock Options
Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are:
Extended BIOS
POST Time
Full Screen Log
Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard
and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these
keys. The available options are:
• Lock Mode Disable/Standard—enabled by default
• Lock Mode Enable
• Minimal—enabled by default
• Thorough
• Auto
Allows you to create an extra preboot delay. The options are:
• 0 seconds—enabled by default.
• 5 seconds
• 10 seconds
• Enable Full Screen Logo—not enabled
Wireless screen options
Option
Wireless Device
Enable
Description
Allows you to enable or disable the internal wireless devices.
• WLAN — enabled by default
• Bluetooth
All the options are enabled by default.
NOTE: IMEI number for WWAN can be found on the outer box or the WWAN card.
Memory specifications
Feature
Memory
connector
Memory capacity 2 GB, and 4 GB
Memory type LPDDR3 SDRAM
Speed 1600 MHz
Minimum memory 2 GB
Maximum memory 4 GB
Specification
On board memory
System logs screen options
Option
BIOS Events Allows you to view and clear the System Setup (BIOS) POST events.
Thermal Events Allows you to view and clear the System Setup (Thermal) events.
Power Events Allows you to view and clear the System Setup (Power) events.
Description
System setup options 41
SupportAssist system resolution
Option Description
Auto OS Recovery
Threshold
The Auto OS Recovery Threshold setup option controls the automatic boot flow for SupportAssist System
Resolution Console and for Dell OS Recovery Tool.
• OFF
• 1
• 2 (default)
• 3
Updating the BIOS in Windows
It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available.
NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the
BIOS update is completed.
1. Restart the computer.
2. Go to Dell.com/support.
• Enter the Service Tag or Express Service Code and click Submit.
• Click Detect Product and follow the instructions on screen.
3. If you are unable to detect or find the Service Tag, click Choose from all products.
4. Choose the Products category from the list.
NOTE: Choose the appropriate category to reach the product page
5. Select your computer model and the Product Support page of your computer appears.
6. Click Get drivers and click Drivers and Downloads.
The Drivers and Downloads section opens.
7. Click Find it myself.
8. Click BIOS to view the BIOS versions.
9. Identify the latest BIOS file and click Download.
10. Select your preferred download method in the Please select your download method below window, click Download File.
The File Download window appears.
11. Click Save to save the file on your computer.
12. Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
System and setup password
Table 2. System and setup password
Password type Description
System password Password that you must enter to log on to your system.
Setup password Password that you must enter to access and make changes to the
BIOS settings of your computer.
You can create a system password and a setup password to secure your computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
NOTE: System and setup password feature is disabled.
42 System setup options
Assigning a system setup password
You can assign a new System or Admin Password only when the status is in Not Set.
To enter the system setup, press F2 immediately after a power-on or re-boot.
1. In the System BIOS or System Setup screen, select Security and press Enter.
The Security screen is displayed.
2. Select System/Admin Password and create a password in the Enter the new password field.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
• The password can contain the numbers 0 through 9.
• Only lower case letters are valid, upper case letters are not allowed.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
3. Type the system password that you entered earlier in the Confirm new password field and click OK.
4. Press Esc and a message prompts you to save the changes.
5. Press Y to save the changes.
The computer reboots.
Deleting or changing an existing system setup password
Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or
Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.
To enter the System Setup, press F2 immediately after a power-on or reboot.
1. In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen is displayed.
2. In the System Security screen, verify that Password Status is Unlocked.
3. Select System Password, alter or delete the existing system password and press Enter or Tab.
4. Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
NOTE:
If you change the System and/or Setup password, re-enter the new password when promoted. If you delete
the System and/or Setup password, confirm the deletion when promoted.
5. Press Esc and a message prompts you to save the changes.
6. Press Y to save the changes and exit from System Setup.
The computer reboot.
System setup options
43
Technical specifications
NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in:
• Windows 10, click or tap Start > Settings > System > About.
Topics:
• System specifications
• Processor specifications
• Memory specifications
• Storage specifications
• Audio specifications
• Video specifications
• Camera specifications
• Communication specifications
• Port and connector specifications
• Keyboard specifications
• Touchpad specifications
• Battery specifications
• AC adapter specifications
• Physical specifications
• Environmental specifications
6
System specifications
Feature
Chipset Intel Apollo Lake (integrated with processor)
DRAM bus width 64-bit
Flash EPROM SPI 128 Mbits
PCIe bus 100 MHz
External Bus
Frequency
Specification
PCIe Gen3 (8 GT/s)
Processor specifications
Feature
Types
Specification
• Intel Celeron Processor N3350 (6 W, 2 M cache, up to 2.4 GHz)
• Intel Pentium Processor N4200 (6 W, 2 M cache, up to 2.5 GHz)
Memory specifications
Feature
Specification
Memory
connector
44 Technical specifications
On board memory
Feature Specification
Memory capacity 2 GB, and 4 GB
Memory type LPDDR3 SDRAM
Speed 1600 MHz
Minimum memory 2 GB
Maximum memory 4 GB
Storage specifications
Feature Specification
Embedded MultiMedia Controller
SSD M.2 SATA
• 32 GB eMMC
• 64 GB eMMC
• 128 GB SSD
Audio specifications
Feature
Types High-definition audio
Controller Realtek ALC3234
Stereo conversion Digital audio-out through HDMI—up to 7.1 compressed and uncompressed audio
Internal interface High-definition audio codec
External interface Stereo headset/mic combo
Speakers Two
Internal speaker
amplifier
Volume controls Hot keys
Specification
2 W (RMS) per channel
Video specifications
Feature
Type Integrated on system board, hardware accelerated
GPU cards
Data bus Integrated video
External display
support
Specification
• Intel HD Graphics 505 -
Pentium N4200
• Intel HD Graphics 500 -
Celeron N3450 and Celeron N3350
19-pin HDMI connector
Camera specifications
NOTE: Windows Hello face authentication enabled.
Technical specifications 45
Feature Specification
Camera resolution 1.00 megapixels
HD Panel
Resolution
HD Panel Video
Resolution
(maximum)
Diagonal viewing
angle
1280 x 720 pixels
1280 x 720 pixels
74°
Communication specifications
Features
Wireless Internal wireless local area network (WLAN) (Intel Dual Band Wireless-AC 7265 802.11AC 2x2 Wi-Fi + BT 4.2 LE
Specification
Solder Down Card)
Port and connector specifications
Feature
Audio Stereo headset / mic combo
Video One 19-pin HDMI connector
USB
Memory card
reader
Docking port
Specification
• One HDMI
• One USB 3.1 Gen 1 with PowerShare
• One USB 3.1 Gen 1 port
• One microSD card
Up to SD 3.0
Docking has two options:
• Dell D1000 USB 3.0 Dock
• Dell Entry USB 3.0 Dock
Keyboard specifications
Feature
Number of keys
Specification
• United States: 82 keys
• United Kingdom: 83 keys
• Europe: 83 keys
• Brazil: 84 keys
• Japan: 86 keys
Touchpad specifications
Feature
Active Area:
X-axis 97.00 mm
Y-axis 52.00 mm
46 Technical specifications
Specification
Battery specifications
Feature Specification
Type 42 Whr
42 Whr
Length 184.00 mm (7.24 inches)
Weight 185.00 g (0.185 kg)
Width 97 mm (3.82 inches)
Height 11.4 V DC
Voltage
Life span 300 discharge per charge cycles
Temperature
range
Operating
Non-operating - 40°C to 65°C (- 40°F to 149°F)
Coin cell battery 3 V CR2032 lithium coin cell
• Charge: 0°C to 50°C (32°F to 122°F)
• Discharge: 0°C to 70°C (32°F to 158°F)
• Operating: 0°C to 35°C (32°F to 95°F)
AC adapter specifications
Feature
Type 65 W
Input voltage 100 V AC to 240 V AC
Input current
(maximum)
Input frequency 50 Hz to 60 Hz
Output current 3.34 A
Rated output
voltage
Temperature
range (Operating)
Temperature
range (NonOperating)
Specification
1.7 A
19.5 +/– 1.0 V DC
0°C to 40°C (32°F to 104°F)
–40°C to 70°C (–40°F to 158°F)
Physical specifications
Feature
Specification
Front height 20.75 mm (0.81 inch)
Back height 20.75 mm (0.81 inch)
Width 303.30 mm (11.94 inches)
Depth 206.00 mm (8.11 inches)
Starting weight 2.78 lbs (1.26 kg)
Technical specifications 47
Environmental specifications
Temperature Specifications
Operating 0°C to 35°C (32°F to 95°F)
Storage –40°C to 65°C (–40°F to 149°F)
Relative
Specifications
humidity
(maximum)
Operating 10 % to 90 % (non condensing)
Storage 5 % to 95 % (non condensing)
Altitude
Specifications
(maximum)
Operating 0 m to 3048 m (0 ft to 10,000 ft)
Non-operating 0 m to 10,668 m (0 ft to 35,000 ft)
Airborne
contaminant level
G1 as defined by ISA-71.04–1985
48 Technical specifications
7
Troubleshooting
Enhanced Pre-Boot System Assessment — ePSA diagnostics
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the
BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device
groups allowing you to:
• Run tests automatically or in an interactive mode
• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing
CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may cause
invalid results or error messages.
NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the computer
terminal when the diagnostic tests are performed.
Running the ePSA Diagnostics
Invoke diagnostics boot by either of the methods that are suggested below:
1. Power on the computer.
2. As the computer boots, press the F12 key when the Dell logo is displayed.
3. In the boot menu screen, use Up/Down arrow key to select the Diagnostics option and then press Enter.
NOTE:
The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer.
The diagnostics starts running the tests on all the detected devices.
4. Press the arrow in the lower-right corner to go to the page listing.
The detected items are listed and tested.
5. To run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test.
6. Select the device from the left pane and click Run Tests.
7. If there are any issues, error codes are displayed.
Note the error code and contact Dell.
or
8. Shut down the computer.
9. Press and hold the Fn key, while pressing the power button, and then release both.
10. Repeat steps 3–7 above.
Real Time Clock reset
The Real Time Clock (RTC) reset function allows you to recover your Dell system from No POST/No Boot/No Power situations. To
initiate the RTC reset on the system make sure system is in a power-off state and is connected to power source . Press and hold the
power button for 25 seconds and then release the power button. Go to how to reset real time clock.
If AC power is disconnected from the system during the process or the power button is held longer than 40
NOTE:
seconds, the RTC reset process is aborted.
Troubleshooting 49
The RTC reset will reset the BIOS to Defaults, un-provision Intel vPro and reset the system date and time. The following items are
unaffected by the RTC reset:
• Service Tag
• Asset Tag
• Ownership Tag
• Admin Password
• System Password
• HDD Password
• TPM on and Active
• Key Databases
• System Logs
The following items may or may not reset based on your custom BIOS setting selections:
• The Boot List
• Enable Legacy OROMs
• Secure Boot Enable
• Allow BIOS Downgrade
50 Troubleshooting
8
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice,
packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Go to Dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4. Select the appropriate service or support link based on your need.
Contacting Dell 51
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